Northern Essex Community College Jobs

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186174 About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION\: Part-Time Library Services Staff Assistant (Staff Assistant): Library Services; Lawrence Campus (45 Franklin St); MCCC/MTA Unit PT Professional Position; up to 16 hours/week, 10-month academic year only (September - June) SCHEDULE: 9\:00am - 1\:00pm, Monday - Thursday, 10-month academic year only (September - June) SUMMARY: If you enjoy helping students succeed, can engage with technology, and are comfortable in a public facing role, then the Northern Essex Community College Library is looking for someone like you! We are hiring a Library Services Staff Assistant who will serve as primary point of contact in the library during midday hours. You will assist library users in locating books and other materials used in academic coursework, and answer student questions in person, using chat, email, or other virtual platforms. This position will also assist with shelving, collection maintenance, and other library and archives-related activities. The position works primarily on the Lawrence campus, but some time and travel to the Haverhill campus may be required. RESPONSIBILITIES\: Duties for this position include: Aid students and other patrons with circulation services Answer general questions related to information needs utilizing library resources (catalog, databases, web sources, etc.) Provide in-person, online, phone and email assistance to students, staff, and faculty Shelving and collection maintenance projects Staffing the library desk alone or with another information professional Staffing the computer lab when needed, and answering basic technology questions (Office, Blackboard, print/copy/scan, etc.) Planning and participating in special events The Classification Specification is available at: https\://******************************************************* Assistant - HB 1160.doc Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186174 Requirements: MINIMUM QUALIFICATIONS: NOTE\: Unless otherwise noted, all required qualifications must be met by date of hire. Bachelor's degree in Education, Psychology, Business Administration, Computer Science, or other field related to area of assignment; with 5 months experience and/or training involving area of assignment, which may include college registration, academic advisement, grant administration, budget development, event planning, administrative work in an academic environment, general office administration, or personal computer operations; or an equivalent combination of education, training, and experience. Understanding of role of the library in an academic setting Customer service experience Excellent verbal and written communication skills. Willingness to assist others in a positive manner Strong technology skills, experience with Microsoft and Mac Experience working with and supporting a culturally diverse population PREFERRED QUALIFICATIONS: Master's degree Bilingual (Spanish/English) BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment.

The Opportunity The Angeletti Group invites nominations and applications for the next Chief Executive Officer (CEO) of Cape Cod Community College Educational Foundation (CCCCEF), a separate and independent 501(c)(3) nonprofit organization. This pivotal position offers an exciting opportunity to lead the fundraising and general management of a highly respected organization that plays a critical role in advancing educational access, student success, and community engagement through philanthropy and strategic partnerships. Cape Cod Community College Educational Foundation: Funding New Directions Founded in 1983, Cape Cod Community College Educational Foundation is dedicated to raising and managing funds to support the mission of Cape Cod Community College, its students, faculty, and community endeavors. Over its history, CCCCEF has raised nearly $50 million, providing millions in student scholarships, faculty support, and capital projects. It has earned a Gold Transparency Award from Candid and a Charity Navigator rating of Four-Star Charity. Today, the Foundation manages an endowment of approximately $20 million and continues to expand its philanthropic impact. Each year, the Foundation: Awards approximately $250,000 in scholarships to students. Supports faculty and staff through Compass Fund Grants that support professional development or educational travel with students. Provides emergency assistance for students in need of food, shelter, or transportation. Hosts major fundraising events, including the Cape Cod Community College Golf Tournament and a Casino Night scholarship gala. In the past five years alone, CCCCEF has awarded over $1.3 million in scholarships. The Foundation has successfully completed several capital campaigns for the College, including the Lyndon P. Lorusso Applied Technology Building, Nursing and Allied Health Resource Center, the Wilkens Family Dental Hygiene Clinic, and the W.B. Nickerson Cape Cod History Archives. Most recently, it completed a highly successful $10 million capital campaign to support construction (total cost of $38 million) of the Wilkens Science & Engineering Center. The CEO will lead the organization in its next phase of growth, stewarding major donors and expanding the Foundation's role as a strategic partner to the College and the broader Cape Cod community. IN FY2024 98 non-commencement students received scholarships 42 commencement students received scholarships 82 donors supported scholarships $312,578 awarded in grants and scholarships to CCCC students $2,082,497 awarded to various CCCC programs and activities The Chief Executive Officer The Chief Executive Officer will work closely with and report to the CCCCEF Board of Directors and work collaboratively with the President of Cape Cod Community College, the College Board of Trustees, faculty, staff, and community leaders to advance the mission of the Foundation. The CEO will be a visionary leader with strong fundraising acumen and exceptional leadership building skills. The CEO will be the primary ambassador for the Foundation, inspiring donors, partners, and stakeholders to invest in the success of CCCC students and programs. As the leader of a small, dedicated team of three, the CEO must be a strategic thinker, a team player, and a hands-on leader, capable of developing high-level fundraising strategies while also executing day-to-day operations. This is a role for a dynamic and motivated individual with a strong, proven history of nonprofit management and leadership, successful fundraising experience, building community engagement and external partnerships, and event management. Living And Working On Cape Cod Cape Cod, Massachusetts is a stunning coastal region known for its historic charm, natural beauty, and thriving cultural scene. Located just an hour from Boston, and Providence, Rhode Island, Cape Cod offers a high quality of life with excellent healthcare, top-rated schools, vibrant arts and entertainment, and endless outdoor recreation opportunities. Known by many as a summer destination, Cape Cod has a growing year-round population of 229,000 residents and offers a high quality of life for its residents. KEY RESPONSIBILITIES STRATEGIC LEADERSHIP AND VISION Develop and execute a long-term strategic vision for the Foundation, including the identification of needed resources and sources of same. Foster a collaborative and high-performing team culture among Foundation staff and Board of Directors. Represent CCCCEF within the broader Cape Cod philanthropic, business, and higher education communities and clearly communicate and reinforce the Foundation's vision to internal and external stakeholders. Identify and implement best practices in nonprofit leadership, fundraising, and donor engagement to position the Foundation for sustained success. Develop innovative strategies to enhance the Foundation's impact, ensuring that it remains adaptable to evolving community and educational needs. Embrace and incorporate the desirability of a diversified campus and constituent community into fundraising, donor relations, and community engagement strategies. Effectively communicate the Foundation's mission, programs, and impact to the public, government bodies, and internal stakeholders in a way that builds enthusiasm and inspires support. OPERATIONAL AND FINANCIAL MANAGEMENT Work with the Cape Cod Community College President and College personnel to create and implement funding and resource opportunities based on priorities established by the College President in collaboration with the CEO and the Foundation's Board of Directors. Attend CCCC Board of Trustee meetings and present on behalf of the Foundation. Supervise staff, providing performance management, mentorship, and professional development. Develop and manage the Foundation's annual operating budget, ensuring financial sustainability and accountability. Oversee the management of the Foundation's endowment in partnership with the Board's Finance Committee. Provide timely and accurate reporting on program status, financial condition, and other matters as appropriate to the Board of Directors. Maintain knowledge of and compliance with all financial and other operational reporting requirements of governmental agencies or organizations to which the Foundation is obligated to account for its activities. Ensure that the Foundation complies with all individual privacy requirements whether established by law or the Foundation. Negotiate contracts on behalf of CCCCEF, including external contracts, as authorized by the Board of Directors. FUNDRAISING AND DEVELOPMENT Collaborate with the Board of Directors to establish fundraising priorities and objectives aligned with the Foundation's strategic plan. Lead comprehensive fundraising initiatives, including major gifts, annual giving, corporate partnerships, grants, and planned giving. Build and maintain strong relationships with high net worth individual, corporate, and foundation donors. Oversee fundraising events, ensuring revenue growth and donor engagement. Develop innovative strategies to expand the donor base and increase philanthropic support. Conduct research on foundation and other grant opportunities. BOARD AND STAKEHOLDER ENGAGEMENT Work closely with the Board of Directors to develop and implement fundraising strategies. Assist the Board of Directors with its development of knowledge and skills for stewardship and governance of the organization. Work strategically with the Board to identify and cultivate a pipeline of Board members. Engage and inspire Board members, volunteers, and community leaders to participate in fundraising efforts. QUALIFICATIONS AND PREFERENCES Excellent leadership and management skills, including strategic planning, financial oversight, and team management. Minimum of 7 years of progressively responsible experience in fundraising, preferably in a higher education setting. Proven track record of successful nonprofit fundraising, including capital campaign experience. Strong people skills with the ability to engage and cultivate relationships with internal and external stakeholders. Passion for education, with an understanding of the unique role of community colleges. Entrepreneurial mindset with the ability to identify opportunities, build partnerships, and execute fundraising strategies. Knowledge of donor databases and the ability to ensure high-quality data utilization and management. Outstanding oral and written communication skills. Bachelor's degree required; an advanced degree is preferred. CFRE designation or equivalent professional certification preferred. Application Procedure Applications will be accepted until the position is filled, but candidates are encouraged to apply before April 4, 2025. To be considered, candidates should submit a statement of interest and resume to The Angeletti Group at ****************************. NOMINATIONS AND CONFIDENTIAL INQUIRIES CAN BE MADE TO: Suzanne Albin The Angeletti Group ************** **************************** Salary commensurate with experience and will range from $125,000 - $160,000. While Cape Cod Community College Educational Foundation strives for a diverse mix of candidates, employment decisions are made without regard to race, sex, or other protected characteristics.

Title: Marketing Coordinator Unit: Non-Unit Professional (NUP) Department: Communications & Creative Services Reports to: Director of Communications & Creative Services & Web Development General Summary: Reporting to the Assistant Director of Marketing, this position plays a crucial role in the coordination of over 1,200 requests annually. As a member of the Communications & Creative Services team, this position will focus on content writing, vendor management, job planning, and campaign tracking. The Marketing Coordinator will work closely with team designers and writers, as well as college clients on the creation of both internal and external communications. Duties and Responsibilities: * Manage the Communications & Creative Services request process from intake and resource allocation to production scheduling and archiving * Develop persuasive marketing copy for print and digital advertising and marketing campaigns * Manage the department email accounts by triaging messages and responding to project requests and community inquiries * Create detailed campaign reports that include budgeting information, advertising placements, creative samples, and campaign results * Manage departmental informational assets including creative briefs, image release forms, and image licenses * Assist the design team with edits * Other marketing support duties as assigned Requirements: * At least one year of full-time, or equivalent part-time, experience in marketing communications or a related field. * An Associate's or higher degree with a major in business administration, marketing or communications may be substituted for the one year of required experience. * Demonstrated ability to write persuasive copy for print and digital communications * Experience creating and managing complex spreadsheets * Ability to follow instructions and work independently on complex projects * Fluency using Adobe Creative Cloud including InDesign and Illustrator * Understanding of project management * Ability to manage multiple tasks under tight deadlines with strong attention to detail and accuracy * Excellent interpersonal and communication skills and the ability to work collaboratively Preferred Qualifications: * Fluency using a MAC operating system * Experience using cloud-based collaboration software including Google Workspace and Canva * Experience working as part of a larger communications team * Outstanding attention to detail with a focus on quality * Understanding of mailing and fulfillment preferred Additional Information: Salary Range: $45,000 - $55,000; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include: * High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) * Competitive Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low-cost basic and optional life insurance * Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). * 12 paid holidays per year and competitive Sick, Vacation, and Personal Time * Tuition Benefits for employees and dependents at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Professional Development and Continuing Education opportunities * Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers * Access to the Commonwealth's Mass4You, employee assistance program * Free employee parking on Bedford and Lowell campuses * Eligibility towards Public Service Loan Forgiveness (PSLF) Location: Bedford campus with occasional travel to Lowell as needed Hours: 37.5 hours per week, schedule to be determined upon hire Expected Start Date: April 2025 Application Deadline: April 22, 2025 Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at *********************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or *********************.

Title: Assistant Professor - Medical Laboratory Technology Unit: MCCC Day Faculty Department: Medical Laboratory Technology Reports to: Dean of Health General Summary: The Medical Laboratory Technology (MLT) Program Faculty is a creative, knowledgeable, and flexible individual who provides classroom, laboratory, and clinical instruction in a MLT program that serves a diverse student body and community. Subject areas include: Urinalysis and Body fluids, Hematology, Clinical Chemistry, Medical Microbiology, Immunology and Serology, Clinical Chemistry, and Immunohematology. The faculty member will instruct courses in both the day and 11-month accelerated programs and work with the program Coordinator to eventually assume this role in the near future; work with other faculty in the planning, implementation, and evaluation of the program; participates in college service and student advisement. The faculty is committed to inclusive excellence and diversity, and continuous professional improvement. These duties are performed in the fall and spring semesters. Duties and Responsibilities: * Provide classroom instruction for sessions, which last up to four hours. This requires preparation of materials, conducting lecture/discussion, for a group of up to 20 students, using a variety of instructional materials and technologies. Didactic instruction also includes exam preparation, proctoring, correcting, grading and posting of exam grades. * Provide laboratory instruction, which includes didactic presentations, demonstrations, skill remediation and evaluation of skill competence in a timely manner and according to department policy. Lab instruction may also include preparation of equipment and materials for labs as well as securing/putting away equipment after the conclusion of the lab. * Post and conduct office hours in his/her office space as required by Article XII of the MCCC Agreement. * Participate fully in department meetings including NAACLS accreditation self-study, team taught course collaboration, assessment work, and calibration activities. * Participate in college governance and college service as required by Article XII of the MCCC Agreement. * Provide academic advising for students on an ongoing basis. * Develop instructional materials that comply with established course content, support program student learning outcomes, and clearly define: course goals, measurable student learning outcomes, learning activities, and assessments. * Utilize assessment data to improve teaching performance. * Demonstrate professional knowledge, skills, attitudes, and standards of conduct at the college, classroom and laboratory setting. * Implement all department and division policies as well as applicable college policies and demonstrates ethical and professional behavior. * Collaborate effectively with all faculty in planning, implementation and evaluation of student experiences. * In collaboration with the program coordinator and program faculty, plan, implement and evaluate the program of learning in compliance with college processes as well as appropriate regulatory and accrediting agency requirements. * Participate in professional development activities and continuing education to remain current in one's area of expertise in accordance with licensure and NAACLS accreditation standards. * Assist with daily operation of the program by collaborating with the program coordinator and providing recommendations including but not limited to scheduling; equipment purchasing and maintenance; budget monitoring; inventory of supplies and equipment, hazardous waste disposal, writing and maintaining lab policies and procedures, orienting and mentoring adjunct faculty and participating in biannual advisory board meetings. * Provide leadership and mentorship for students within the department. * Establish, maintain, and monitor departmental policies and procedures that support effective, responsive, high-quality education. * Participate in college recruitment activities, i.e. open houses, K-12 partnerships, visit high schools, and industry as appropriate to identify pathways to enrollment in MCC Health programs. * Assist Program Coordinator with organizing and developing student clinical practicums and assist with coordination of these placements with external agencies. * Assist the Program Coordinator with utilizing high impact practices such as learning communities, capstone courses, service learning and collaborative projects as part of pedagogical practices. * Other duties within the program as needed or assigned by the Dean of Health Requirements: * Master's degree in a Biological Science, Clinical Laboratory Science, Education or other related field. * Minimum of two years laboratory experience or an equivalent combination of education and experience in field of medical laboratory science. * ASCP BOC or ASCPi BOC generalist certification as a Medical Laboratory Scientist. * Three years of teaching experience in a higher-education, industry or clinical setting. * Knowledge of education methods and administration as well as current NAACLS accreditation procedures and certification procedures. * Ability to work independently with minimal supervision * Ability to think critically and creatively Preferred Qualifications: * Doctoral degree in a Biological Science, Clinical Laboratory Science, Education or other related field. * Interest in leadership and growth * Knowledge of Community College academic programs, services and culture preferred. * Demonstrated experience with accreditation agencies for health profession programs is strongly preferred. * Experience in teaching the following subject areas: Urinalysis and Body fluids, Hematology, Clinical Chemistry, Medical Microbiology, Immunology and Serology, Clinical Chemistry, and Immunohematology. * Demonstrated ability to provide a variety of alternative instructional methodologies and assessment strategies. * An understanding and commitment to the role of the community college in higher education. Additional Information: Please note, the faculty rank of Assistant Professor may be subject to change in accordance with Article XVII of the MCCC Collective Bargaining Agreement. Salary Range: $75,232 is the starting salary for Column H under the MCCC 2025 Salary Grids for an Assistant Professor; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include: * High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC) * Competitive Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low-cost basic and optional life insurance * Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b). * 12 paid holidays per year and competitive Sick, Vacation, and Personal Time * Tuition Benefits for employees and dependents at state colleges and universities * Short-Term Disability and Extended Illness program participation options * Professional Development and Continuing Education opportunities * Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers * Access to the Commonwealth's Mass4You, employee assistance program * Free employee parking on Bedford and Lowell campuses * Eligibility towards Public Service Loan Forgiveness (PSLF) Location: Lowell campus with occasional travel to Bedford as needed Expected Start Date: August 2025 Application Deadline: April 25, 2025 Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

Title: Student Scribe Unit: Student Employment Department: Student Access and Support Services Reports to: Director of Student Access and Support Services General Summary: Scribes provide necessary in-class support to fellow students eligible for a scribing accommodation. A scribe provides support only for direct classwork on class days that the student is in attendance. Homework assistance and tutoring are not the responsibility of the scribe. Duties and Responsibilities: * Producing detailed and accurate transcription notes from lectures and providing those notes in a timely manner * Transcribing, verbatim, dictation by the student in completing in-class activities * Providing assistance in handling materials for in-class activities, where required * Performing only tasks as assigned in the scribe role and maintaining boundaries and professionalism at all times Requirements: Minimum Qualifications: * Currently enrolled student of Middlesex Community College * Completion of at least 12 credits with a minimum 2.5 GPA and current enrollment in college-level courses * Demonstrated proficiency with note taking * Legible handwriting * Proficiency in use of computer and mobile applications * Strong command of spoken and written English, with excellent communication and interpersonal skills * Ability to attend, in full and for the entire semester, all classes for which scribing is contracted * Punctuality for classes and related scribing situations (labs, etc.) * Understanding of and adherence to all confidentiality standards of the college and the Student Access and Support Services department Preferred Qualifications: * Good working knowledge of the course topic(s) being scribed Additional Information: Salary Range: $17.00 per hour in accordance with the College's Part-Time Wage Schedule Location: Lowell and/or Bedford campus as needed Hours: Up to 10 hours per week, schedule to be determined by scribe availability and courses assigned Expected Start Date: September 3, 2024 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Sample notes Pre-Employment Requirements: The College will not sponsor applicants for work visas. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

Title: Adjunct Instructor - Psychology Unit: DCE Adjunct Faculty Department: Liberal Arts Division, Psychology Department Reports to: Department Chairperson for Psychology Department General Summary: The adjunct psychology instructor is a creative, knowledgeable, and flexible individual who is responsible for teaching Psychology courses on the Bedford and Lowell campuses. The faculty is committed to inclusive excellence, diversity, and continuous professional improvement. ESSENTIAL FUNCTIONS: * Teach one or more sections in psychology * Develop and use student-centered pedagogies that promote success for all students and lead to equitable course outcomes * Develop and use meaningful assessment strategies * Develop and apply instructional methods that engage students of varying learning styles and abilities * Develop and apply technology in and out of the classroom * Use Blackboard Learning Management System to post syllabi, assignments, and grades * Fulfill terms of the faculty contract as set out in the Agreement between the Board of Higher Education and the Massachusetts Community College Council/Massachusetts Teachers Association Requirements: * Minimum of a Master's degree in Psychology. * Demonstrated ability to teach courses in a variety of areas of Psychology (e.g. Introduction to Psychology, Brain and Behavior, Research Methods, Child Psychology, Social Psychology, etc.) * Demonstrated understanding of and commitment to the role of the community college. * Experience with a variety of instructional methods. * Demonstrated ability to work collegially with faculty from different disciplines. * Commitment to continuous professional improvement. * Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation, veterans, and individuals with different academic preparation levels and varying physical and learning abilities. * Demonstrated understanding of and commitment to the role of the community college in higher education. PREFERRED QUALIFICATIONS: * PhD in Psychology * Specific knowledge base in biological psychology or developmental psychology. * Demonstrated ability to develop and implement innovative instructional approaches such as the effective use of technology including online courses and civic/service-learning. * Demonstrated ability to provide a variety of assessment strategies. * Bilingual skills a plus Additional Information: Salary Range: The salary assigned will be determined by the DCE Collective Bargaining Agreement per credit salary chart. Location: Lowell and Bedford campuses as needed Expected Start Date: Fall 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

Advising & LifeMap is seeking a professional to assist with providing advising support to new and continuing students at Bunker Hill Community College. The advisor will use a holistic student support model that includes proactive advising to identify student needs, address student challenges and provide appropriate services and referrals, in an effort to enhance student success and retention. Specific Duties: * Employ a Proactive Model of Advising with the goal of enabling students to make informed and appropriate decisions regarding their academic, career and transfer pathways. * Support Advising & LifeMap with outreach to students who have stopped out in order to assist students with returning to BHCC. * Assist students in creating a personalized education, career and transfer plan utilizing electronic resources including matching students with a Learning Community relevant to prior experience, skill set, interests, and future goals. * Assist with the registration of new, continuing and readmitted students regarding their academic plan. * Utilize TES software to review unofficial transcripts to determine eligibility for placement/prerequisites based on prior coursework for the purpose of registration. * Participate in Start Now enrollment events. * Refer students to individual faculty/program coordinators regarding course and program content and potential course substitutions as necessary. * Assess needs of students and provide referrals to appropriate offices and services when appropriate. * Host Steps to Success Workshops. Requirements: * Master's degree in Education, Counseling, Psychology or a closely related field; with two (2) years of experience and/or training involving college admissions, academic advisement, career development, or an equivalent combination of education, training and experience. * Proficiency in student information systems and technology as well as MS Word, Excel, and Outlook. * Excellent verbal and written communication skills. * Proven ability to work with a diverse faculty, staff and student population. * Demonstrate and possess a strong understanding of cultural competency and how to communicate effectively to different audiences. * Ability to work on the Chelsea campus T/W/TH 10am-3:30pm and Friday 9am-11am remote. Preferred Qualifications: * Ability to work Saturdays during peak registration periods. * Experience working in a community college. * Bi-lingual ability: our College has a linguistically diverse student population, so while not required, for this position the ability to read, speak and write in Spanish, or another language, is preferred. Additional Information: Salary: $35.31 per hour at 18.5 hours per week (non-benefited position) Scheduled: Work on Chelsea campus T/W/TH 10am-3:30pm and Friday 9am-11am remote. Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: * Resume * Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE). Job Description: Institution Security Officer III (2 positions available) Grade 13, Step 1, AFSCME Unit Position, 40 hours per week Hours: 2nd Shift 2:30 PM to 10:30 PM (Campus location and entering employee schedule may vary due to AFSCME Unit Contract shift bidding) SALARY: $1,857.51 biweekly, ($48,295.26 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at step #1 of the range or as adjusted in accordance with the AFSCME collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits. GENERAL STATEMENT OF DUTIES: To ensure and maintain a secure campus environment; provide protection and security of persons, facilities, and property; patrol campus buildings and adjacent areas; conduct surveillance of assigned areas; determine the extent of violations and take appropriate action; take steps to remedy or control emergency situations; prepare and review a variety of information-gathering forms and reports; provide direction and general information to the public; and perform related work as required. ESSENTIAL FUNCTIONS: * Patrols an assigned area by patrol car or on foot; makes periodic rounds and security checks of buildings and grounds; conducts surveillance of assigned areas; determines the extent of violations; notifies appropriate authorities; and takes whatever action is necessary in accordance with authorized procedures. * Takes steps to effectively handle or control emergency situations by administering first aid, summoning assistance, directing traffic, and participating in searches. * Prepares general reports and logs. * Inspects firefighting and other safety apparatus (e.g., fire extinguishers, sprinkler systems, alarm systems, fire lanes, emergency exits) in accordance with established agency procedures in order to safeguard the facility's property and the lives of its occupants. * Responds to inquiries on such matters as travel routes, parking, etc., and provides information concerning pertinent rules and regulations to students and the general public. * Screens persons for identification, purpose of visit, or required authorization; participates in searches for missing persons or property; operates two-way radios and/or base station address systems; locks or unlocks doors, gates, etc.; directs or controls traffic; raises or lowers flags; assesses road conditions to determine need for emergency snow removal or sanding; and maintains records. * Serves as extra "event staff" for purposes of providing security and directing traffic. * Operate the C.J.I.S. computer system and computer aided record management system. * Operate a variety of wireless and telecommunication equipment. * Coordinate the responses to and provide support to field staff in the performance of their duties during emergencies. * Maintain a variety of logs and journals as required. * Operate and monitor CCTV equipment, security systems, access control and fire alarm systems. * Perform record keeping and other support type services that will require the use of a variety of office equipment including but not limited to computers, copy/fax/ scanning equipment and related * This position is designated in the role of an essential employee. In the event campuses are closed or classes are cancelled or both due to adverse weather conditions, designated essential personnel shall be required to work during the duration of the cancellation. * Perform other related work as required. The Human Resource Division Classification Specification for this position is available at *********************************************************************** or in the Human Resources Department. Requirements: * Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment. * High School Diploma or equivalency. * Ability to gather information through observing and questioning individuals and examining records and documents. * Ability to operate two-way radios is required. * Ability to prepare general reports. * Ability to exercise sound judgment and discretion, handling confidential information. * Ability to follow oral and written instructions. * Ability to accurately record information provided orally. * Ability to communicate effectively in oral expression. * Ability to maintain a calm manner in stressful and emergency situations. * Ability to understand, apply and explain the laws, rules, regulations, policies, procedures, guidelines, etc. governing operation of the department and operation of the college, to speak clearly and distinctly and to communicate effectively. * Ability to lift heavy objects or persons. * Ability to stand and/or walk for prolonged periods of time. * Ability to enter data in to the College Police Dispatch and Report programs. * Basic knowledge of Microsoft Office and email. * Successful experience interacting with culturally diverse populations. * Excellent interpersonal skills. * Ability to monitor and operate CCTV and alarm systems. * Finalists will be required to have a Massachusetts class "D" or greater motor vehicle operator's license or out-of-state equivalent and present a copy of their driving history record from the Massachusetts Registry of Motor Vehicles. * Ability to operate telecommunication equipment. * Knowledge of electronic record managing systems, CCTV systems, fire alarm systems, emergency notification systems, access control systems preferred. * Knowledge of computer applications including Microsoft Word, and email, preferred. * Ability to be certified as a C.J.I.S. level 1 operator. * Ability to give oral instructions in a precise, understandable manner * Ability to collect information in accordance with established protocols. * Ability to maintain accurate records and adjust to changing situations to meet emergency or changing priorities, making quick decisions and working independently. * Ability to multi-task in a busy environment. * Ability to pass a pre-placement physical. Minimum Qualifications: Minimum of one year of full-time, or equivalent part-time related experience in work involving the protection or security of buildings, equipment or people as a major duty, or any equivalent substitution as specified in the state job specifications. Preferred Qualifications: Interest in career path towards becoming a sworn police officer for North Shore Community College. Previous security or equivalent military experience. CRIMINAL HISTORY CHECK: Criminal history checks and extensive background investigations are conducted on eligible candidates. Additional Information: North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: ********************** Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_******************** Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and experience * Resume/CV * Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification] First consideration will be given to those who apply by April 25, 2025.

Provides strong leadership in developing campus-wide initiatives in programming, engagement, outreach, assessment, and leadership development while supporting the Director of Student Leadership and Engagement. Develops identity-based themed programming for students, including but not limited to: Black History Month, MLK Jr. Day, National Hispanic Heritage Month, LGBTQIA+ History Month, National Coming Out Day, World AIDS Day, National Women's History Month, Asian/Pacific American Heritage Month, International Transgender Day of Visibility, Jewish American Heritage Month, Juneteenth, and National Native American Heritage Month. Develops programs to support student clubs and organizations and supports student engagement leaders. Specific Responsibilities: * Identifies and administers Strength-Based training modules for students to enhance student retention. * Supports large Campus programming and outreach including New Student Orientation, Welcome Week, Spring Day, Student Leader recruitment and development, Commencement, etc. * Supports and mentors the College's diverse student population by engaging in meaningful and developmental interactions with students. * Serve as an advocate for student engagement and inclusion through frequent attendance and high visibility at campus and community programs, events, and activities. * Recruits, hires, trains and supervises student employees to assist with orientation, outreach, retention and create an inclusive student programming board; responsible for weekly meetings, managing programming budget, overseeing program planning and implementation, facilitating recruitment, selection and onboarding processes and developing trainings and professional development opportunities. * Creates a formal leadership program for student employees for the Office of Student Leadership and Engagement. * Foster relationships with alumni to encourage involvement and support for the institution. * Performs related administrative duties, assignments, or special projects as required. * Utilizes identity development theories to inform student program development, alignment with Institutional Learning Outcomes and the College's mission. * In coordination with the Division of Student Affairs conducts periodic campus climate assessments to illuminate strengths, challenges, and gaps in the leadership opportunities and skill development for students. * Proposes proactive solutions for improving student success of all underrepresented students. * Participates on College committees as needed. * Performs other related duties as required/assigned. Requirements: * Bachelor's degree from an accredited institution in the field of Leadership, Social Justice, Education or related field and * Six years of direct student affairs experience including student activity planning/coordination; leadership development, and student orientation or an equivalent combination of education, training and experience. * Able to provide support, timely feedback and clear communication to all staff. * Cultural awareness and competency demonstrated by working with and/or understanding of individuals of diverse identities including ethnicity, race, socioeconomic background, sexual orientation, gender, gender identity, and veterans' status as well as those with different levels of academic preparation, physical and learning abilities. * Competent in MS Word, Outlook and social media communication. * Demonstrated strong organizational, interpersonal, and communication skills. Preferred Qualifications: * Master's degree from an accredited institution in the field of Student Affairs, Higher Education, or Social Justice. * Experience working with students 1-1 and in small groups to enhance academic retention. Additional Information: Salary: $35.31/hr. @ 18.5/hrs. week (non-benefited position) * Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. * Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: * Resume * Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE

Title: Enrollment Assistant Unit: Part-Time Non-Unit Staff Department: Enrollment Management Center (EMC) Reports To: Assistant Director of Enrollment Management Center General Summary: The part-time enrollment assistant in the Enrollment Management Center (EMC) will provide student advocate services to a highly active office, serving individuals from diverse backgrounds. The part-time assistant will respond to inquiries, and concerns in a problem-solving customer mode by assessing the needs, concerns, and determining the best method to answer an inquiry or resolve a concern. This may involve extracting or researching data in the Banner System, contacting other college departments for information, or referring the matter to other departments. The incumbent will be responsible for assisting students in the usage of the MCC portal and self-service applications such as MiddleNet, My Explorer, My Planner, Navigate, e-forms, etranscripts as well as other applications such as Transformative Duties and Responsibilities: * Answering and directing incoming calls from the College's main number as well as the 800 line to other departments in the college. * Assisting students via the 800 line with class registration, appointments via Navigate, self-placement direction, add/drop, withdrawals, address changes, resetting passwords, obtaining transcripts, and uploading immunization records * Instruct students via phone or email on the use of computer software such as Banner Self-Service, Degree Works, College Scheduler, Navigate, and Blackboard. * Participate in outreach, retention, and Year-After-Graduation survey calls. * Scan and manage folder information in Soft Docs/Etreive Content and Etrieve Central. * Enter prospective student information. * Assist with maintaining daily edit reports and running reports from various systems * Assist with creating new student ID (A#) numbers. * Serve as a student advocate by finding solutions to the student's issues and problems and maintain a liaison with faculty, advisors, personal counselors, admissions office, student account's offices, and divisional support staff as a means of following up to ensure student inquiries/concerns or problems have been addressed and resolved. * Provide information to students, faculty members, and other college staff relating to enrollment services or college-related matters whether in person, by telephone, or by email using the Banner student information system. * Register students, schedule enrollment, registration, placement, and advising appointments using SARS and Navigate systems, process add/drops, withdrawals, address changes, and program changes in Banner system resolving problems as they are encountered in any one of these activities, reset passwords using the Super User Tool and book classrooms for staff and others as needed. * Assist faculty in using Banner Self-Service to enter midterm deficiency grades and final grades, print class lists, retrieve students' contact information, and reset faculty's passwords. * Maintain knowledge of and explain to students the entrance requirements to certain health programs (such as Radiologic Technology, Nursing, and Dental Hygiene where entrance requirements are more complex than some other programs), the policies and procedures with placement testing, course prerequisites, and course intensives. * Meet with parents of students and explain the rights and procedures with regard to the FERPA (Family Education Rights and Privacy Act) and the Dual Enrollment program as appropriate. * Advise faculty of the procedures to determine when it is appropriate to give a student an incomplete or in-progress grade and enter grade changes submitted by faculty. * Confer with the Assistant Director of Enrollment Management Center on matters of policy and procedure for complicated situations. * Responsible for preparation for the Registration Sessions (virtual or on-campus). Provide the appropriate materials for students and advisors. * During the registration sessions, lift holds, enter overrides, assign passwords, investigate with the IT department for computer set up and troubleshooting, supervise work study students, collaborate with the lead facilitator and monitor the flow of the registration sessions, ensuring that sessions are well ordered and students are advised and registered on a timely basis. * Facilitate the admission of walk-in students by answering admissions questions, informing new students of the college services, input of applications, checking for accuracy, setting up necessary appointments with placement, and advising as needed. * Research and obtain test scores and enter them into Banner system as necessary. * Test Banner upgrades as needed to insure proper functionality of routine processes. * Other duties associated with the Enrollment Management Center as assigned. Requirements: * High School diploma/GED or Higher * Knowledge of the principles and practices of office management including exercising sound judgment and discretion in handling confidential information. * Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities. * Knowledge of the types and uses of general office equipment including personal computers, telephones, copy machines, fax machines, shredders, calculators, printers, electronic staplers, and similar equipment. * Ability to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations. * Ability to follow written and oral instructions; to communicate effectively in oral expression; and to give written oral instruction in a precise, understandable manner. * Ability to gather information through questioning individuals and by examining records and documents. * Ability to write concisely, express thoughts clearly, and develop ideas in a logical sequence. * Ability to assemble items of information in accordance with established procedures to determine the proper format and procedure for assembling items of information and to maintain accurate records. * Ability to deal tactfully with others and establish rapport and maintain harmonious working relationships with persons of diverse identities such as socioeconomic level, sexual orientation, race, ethnicity, and veterans including those with different levels of academic preparation, varying physical and learning abilities. * Ability to learn and effectively use Microsoft Office software, Banner System, Degree Works, and other applications required for service to students. * Experience with equity-minded work and/or understanding of individuals of diverse identities such as race, ethnicity, socioeconomic level, sexual orientation and veterans including those with different levels of academic preparation, and varying physical and learning abilities. Preferred Qualifications: * Bilingual skills Additional Information: Salary Range: $17.94 per hour in accordance with the College's Part-Time wage Schedule Location: Lowell campus with occasional travel to Bedford as needed Hours: 18.5 hours per week, schedule to be determined upon hire Expected Start Date: January 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

Title: Building and Events Staff, Academic Arts Center (AAC) Unit: Part-Time Non-Unit Support Staff Department: Administration Reports to: Academic Arts Center Building and Event Manager General Summary: Provide support in the operations of Middlesex Community College's event space and special events at the Academic Arts Center. The Academic Arts Center Staff will be required to work some nights and weekends. Duties and Responsibilities: * Greet and communicate with clients, faculty, staff and students in regards to special events and reservations at the AAC * Assist in the maintenance and cleaning of the theatre, recital hall, dance studio and classrooms * Assist in the implementation of events for organizations and those open to the general public. * Assist and/or lead the set up and break down of events * Consult with people in the community who rent space at the house to coordinate their technical needs * Communicate with Security Staff to ensure safety of students, faculty, staff, clients and patrons of the AAC * Assist in the operation of the lighting, sound and projections for special events * Quickly identify and resolve any issues that may arise during events. * Ensure event setups are completed on schedule and in alignment of event plan. * Oversee the dismantling of event elements and ensure proper cleanup procedures are followed. * Promote and maintain positive community relations. * Perform other related duties as required. Requirements: * High School diploma/GED or Higher * One (1) to three (3) years of related experience. * Working knowledge of modern office equipment, including the use of computers. * Strong customer service skills and ability to respond effectively in dynamic customer interactions * Flexibility to adapt to changing schedules and tasks. * Ability to work independently and collaboratively within a team * Ability to resolve problems and to develop relevant alternatives and recommendations. * Ability to manage multiple tasks and to be detail oriented. * Strong communication skills, both verbal and written, with the ability to foster positive public relations and engage effectively with individuals from diverse backgrounds and roles. Preferred Qualifications: * Prior experience in customer service, hospitality, or theatrical management * Familiarity with theatrical tech (Lighting, Sound, Projections) Additional Information: Salary Range: $20.28 per hour in accordance with the College's Part-Time Wage Schedule Location: Lowell campus Hours: 18.5 hours per week Expected Start Date: April 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume * Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

The Language Institute, under the Division of Workforce and Economic Development is seeking qualified, passionate substitute course facilitators in the field of ESOL to meet the workforce and community education needs of the Greater Boston area. Substitute Course Facilitators are needed on specified schedules throughout the term to be available for on-call substitution in the event of absences. The following ESOL programs and schedules are available on a contract basis as described: Spring/Summer/Fall 2025 * Basic English Language Learning (BELL) program classes (9AM, 11AM, or 6 PM weekday classes, 8:15 AM or 12 PM Saturday classes) Charlestown and Chelsea campus locations, in-person and remote modalities * Intensive English (9 AM - 2 PM Tuesday through Friday) in-person, Charlestown campus only Requirements: Appropriate experience and skill, as well as the appropriate training, license, and/or credentials where applicable, in the course subject(s). * Prior teaching experience in course subject is preferred. * Employ a variety of teaching methods to engage all students. * Commitment to working assigned schedule reliably and punctually. * Excellent organizational skills and strong communication skills. * Experience working with diverse populations. * Ability to lead and conduct classroom courses and/or workshops. * Ability to use technology. Additional Information: The salary range is $45.00 per hour to $48.00 per hour depending on the specific class substituted. (non-benefited position) * Courses may be offered on our Charlestown or Chelsea campus. * Online teaching experience may apply for classes designated as remote only. Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: * Resume * Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE

Title: Marketing Student Intern Unit: Student Employment Department: Communications & Creative Services Reports to: Senior Manager of Communications and Media Relations General Summary: Reporting to the Senior Manager of Communications and Media Relations, the Marketing Intern is responsible for assisting with the creation of copy and messaging for use in print and digital campaigns. As a member of the Communications & Creative Services team, this position will work closely with college members across the institution including Admissions, Enrollment Services, Advancement and Student Affairs to create marketing that supports the college's mission and promotes the college brand in the community. Duties and Responsibilities: * Update existing marketing copy that adheres to the college's copy guidelines * Write new copy for traditional print advertising and collateral including: newspaper ads, postcards, invitations, and brochures * Assist with the creation of social media engagement campaigns * Assist with the organization and cataloging of the departments marketing assets * Attend College events for the purpose of capturing photos and content to share on the College's social media platforms. * Collaborate with department writers and designers on project completion * Learn how to manage and store project data and files appropriately * Perform additional duties as assigned by the Director of Communications & Creative Services and/or Senior Manager of Communications and Media Relations Requirements: * Must be an enrolled MCC student * Coursework in Communications, Business, English or equivalent experience * Excellent interpersonal and communication skills * Ability to work collaboratively Additional Information: Salary Range: $16.00 per hour in accordance with the College's Part-Time Wage Schedule Location: Bedford campus with occasional travel to Lowell as needed Hours: 15 hours per week, Monday through Friday, with hours between 9:00 AM and 5:00 PM; schedule to be determined upon hire Expected Start Date: February 24, 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: * Cover Letter * Resume Pre-Employment Requirements: The College will not sponsor applicants for work visas. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at **************************. Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at ************ or **************************.

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE). Job Description: Part-Time Clerk, TRIO - Student Support Services Campus Location: Danvers Work Schedule: Monday, Tuesday, Wednesday, Thursday 9am-2pm or 10am-3pm Non-benefited, Grant-funded through August 31, 2025 GENERAL STATEMENT OF DUTIES: Provides office support for the TRIO/Student Support Services program. Provides day-to-day support of the Lynn office, including: student/staff scheduling, student records and data entry, front-line problem solving and referrals for students. ESSENTIAL FUNCTIONS: * Enters student data in Banner and other databases to track program progress toward federal objectives. * Assists advisors with scheduling student/staff appointments for Lynn campus. * Coordinates logistics for TRIO workshops on Lynn campus, including scheduling rooms and promotion. * Assists with logistics for TRIO/SSS orientations for Lynn campuses including invitations, meal planning, room reservations, media requirements, supplies and attendee responses. * Creates, maintains and oversees student files and records. * Creates and monitors student sign-up sheets for tutors and TRIO activities. * Places reminder calls to students regarding appointments and TRIO activities. * Assists students with signing in and using TRIO computers, troubleshooting problems and helping them with Navigate and/or Blackboard. * Monitors office inventory and equipment functionality in Lynn office. * Provides front desk coverage; greets guests, answers calls. * Assists with chaperoning TRIO sponsored cultural events and activities, some of which occur in the late afternoon or evening. SUPERVISION RECEIVED: Reports to the Director, TRIO/Student Support Services Requirements: * Associates Degree, or equivalent experience, required. * Demonstrated skills with Word, Access and Excel documents. * Excellent keyboarding and word processing skills; and proficiency with Microsoft Office, and e-mail required. * Knowledge of Banner and database experience preferred. * Excellent oral and written communication skills required. * Strong organizational and interpersonal skills required. * Demonstrated ability to interact with staff, faculty, students and the public. * Ability to work independently and as a team member. * Ability to work in a fast-paced environment * Ability to travel between Lynn and Danvers campuses. * Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment. Additional Information: SALARY: $18.90/hour, non-benefited, grant-funded North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: ********************** Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_******************** Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and experience * Resume/CV * Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification] Review of applications will begin 10 business days from the posting date and will continue until the position is filled.

Tell us about a friend who might be interested in this job. All privacy rights will be protected. PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186374 About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION\: Full-Time Senior Systems Administrator (Staff Associate): IT NOC, Haverhill Campus but occasional travel between college locations (45 Franklin Street, Lawrence, MA) is required; 37.5 hours per week, Monday through Friday, 8\:00am - 4\:00pm; Non-Unit Professional Position; In person position SUMMARY: NECC is seeking a talented Senior Systems Administrator (SSA) who possesses excellent interpersonal skills and able to work as part of a team; will be self-motivated and proactive; will provide excellent customer service, technical support, and will become an integral member of a large team of personnel who provide technology services to the college and community. The SSA will be responsible for maintaining the server infrastructure, both physical, virtual and cloud environments, including Microsoft domain controllers, DHCP, DNS services. The SSA will plan the installation of and maintain systems and services hosted within the corporate infrastructure as well as the cloud hosted solutions. This position requires the ability to utilize systems analysis and scripting languages like PowerShell and other techniques to resolve issues and to design. In addition, the SSA makes recommendations for new products, technologies, and services to enhance user productivity, network and system performance, as well as security. It is critical that SSA is willing to cross-train and empower other technical staff. RESPONSIBILITIES: Responsible for engineering, support, monitoring, and maintenance of Windows and Linux servers and related services. Provide technical support and improvise solutions related to implementation, configuration, and maintenance of Windows Servers and Microsoft Active Directory in on-premises datacenters. Knowledge of computing resources and management\: subscriptions and licensing, resource groups, virtual machines, hypervisors, storage accounts, load balancers, application gateways, LANs, subnets, DNS. Responsible for maintaining and monitoring Microsoft SQL server, DB maintenance and backups. Responsible for Certificate installation, renewals, maintenance and monitoring for servers and services. Responsible for Infrastructure and Cloud monitoring with enterprise grade tools. Design, deploy and support hyperconverged server virtualization platform. Perform Windows and Linux Server OS administration, ensure server maintenance and upkeep. Install, configure, and upgrade server and infrastructure software. Perform regular updates and backup operations for data protection and recovery. Taking ownership of tickets, documenting related actions in the system, and closing tickets upon completion. Communicating regularly with team members, apprising them of ticket status and anticipated resolution timing. Prioritize and respond to requests for service and provide escalation support for IT Service Desk staff Provide timely and efficient customer service. Respond to technical issues in a professional and timely manner. Manage and respond to escalated client inquiries. Troubleshoot hardware and software errors. Document problems and resolutions and assess the impact of issues which may require escalation to Senior Management. Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other issues. Perform root cause analysis and resolves faults and errors in applications. Research and implementation of new tools, products, and technologies to improve efficiency, performance, and cost effectiveness. Recommend, develop, plan, manage, implement, and fully document IT projects. Identify improvements to IT documentation, network maps, processes/procedures, and tickets. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Assist in infrastructure project work, including campus relocation, closure, opening, office relocation, expansion. Provide technical support to end users, via Helpdesk requests within specified time limits. Assist in maintaining network diagrams and documentation. Crosstrain with others on Infrastructure team to ensure proper backup of skills and abilities. Perform off-hour updates, upgrades and deployments. Perform other duties as assigned. PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186374 Requirements: MINIMUM QUALIFICATIONS: Excellent analytical skills\: detail-oriented; ability to grasp new concepts quickly, synthesize complex information effectively, and communicate complicated issues clearly and simply to present clear and actionable choices and recommendations. Experience with virtual environment. The candidate should have excellent written and oral communication skills. Demonstrated ability to manage and support Windows and Red Hat Linux Servers. Strong PowerShell scripting skills. Knowledge of current industry standard IT technologies and market trends. Experience with Microsoft 365, Exchange Online/on-prem, Entra AD and on-prem AD. Ability to work in a constantly evolving environment. Collaborative team-player who can find creative and practical solutions in a dynamic work environment. The ability to work effectively with a diverse faculty, staff, and student body. PREFERRED QUALIFICATIONS: Bachelor's degree in Information Technology, Computer Science, or related field. Five (5) years of experience working with Active Directory, Microsoft Azure, Microsoft Exchange and VMware administration. Experienced in VMware, Azure, Veeam or similar Backup Software, Exchange management. Experience configuring and maintaining SANs, backups and DR. A solid foundation of basic networking concepts, including hands-on experience managing network devices Ability to handle ambiguity, juggle multiple matters at once, and quickly and seamlessly shift from one situation or task to another Bilingual (Spanish/English) Experience working with and supporting a culturally diverse population BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment.

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186950 Requirements: MINIMUM QUALIFICATIONS: A Master's degree in Biology, Biochemistry, or related field with college-level biology teaching experience Demonstrated ability to teach within, and contribute positively to, a diverse, multi-ethnic, multi-cultural student population and campus environment Demonstrated sensitivity to and high expectations of academically disadvantaged students Knowledge of pedagogy of biology learning The applicant must possess good interpersonal skills, excellent verbal and written communication skills, and the ability to demonstrate his/her ability and willingness to be involved in curriculum design and professional development in the area of biology instruction. The applicant should be experienced with the use of technology in the classroom and have experience with multiple forms of course deliveries through LMS. PREFERRED QUALIFICATIONS: Community college teaching experience Bilingual (Spanish/English) Experience working with and supporting a culturally diverse population EQUIVALENCY STATEMENT\: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position BACKGROUND CHECK\: Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: SALARY: Anticipated starting salary range is $58,438.00 - $68,681.00 (Rank of Assistant Professor with a master's degree) per academic year with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA salary schedule commensurate with education and experience. Official transcripts will be required at the time of hire. ANTICIPATED START DATE\: Fall 2025 Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: Cover Letter, describing your qualifications and/or how you may be best suited for the role Resume/CV List of courses taught (including semester taught, course title, and number of course credits) Review of applications will begin 5 business days from the posting date and will continue until the position is filled. **Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,************/ ***********************), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http\://*********************** Tell us about a friend who might be interested in this job. All privacy rights will be protected. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: https\://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=186950 About Northern Essex Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE). Job Description: Dean of Liberal Studies Non-Unit Professional position, 37.5 hours/week Campus Location: Lynn/Danvers, with the possibility of one remote day per week. Work Schedule: Monday - Friday, 8:00 am - 4:00 pm (evenings and weekends as needed) SALARY: Anticipated salary range $130,000.00 - $140,000.00. Actual salary is commensurate with experience and education. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits. GENERAL STATEMENT OF DUTIES: The Dean of Liberal Studies requires a commitment to advancing access, equity, and DEIJ, as well as promoting the value of multilingualism. The Dean will lead strategic initiatives, foster curricular innovation, and support programs and faculty to align with the College's mission and Strategic Plan. The Dean will collaborate across departments to ensure the Division contributes to the College's efforts to serve a diverse student body and meet the region's workforce and academic needs. ESSENTIAL FUNCTIONS: * Champion DEIJ and Multilingualism: Foster a culture of access, equity, and inclusion in all aspects of divisional operations. Promote the value of multilingualism through our HSI status and dual language programming as a key asset for student success and the region's workforce. * Strategic Leadership: Lead strategic planning efforts for the Division, aligning goals with the College's mission and Strategic Plan. Support initiatives that advance equity and inclusion, particularly for historically underserved and multilingual students. * Curriculum and Program Development: Collaborate with faculty to develop and revise curriculum that reflects diverse perspectives and supports equitable student outcomes. Lead academic program review and align offerings with workforce and transfer needs. * Faculty and Staff Support: Hire, supervise, and evaluate adjunct faculty and staff within the Division. Promote professional development opportunities to enhance equity-focused teaching and learning practices. * Early College and Community Partnerships: Collaborate with the Post-Secondary Transitions Office to support Early College Liberal Studies sections. Foster partnerships with community organizations to expand educational access. * Student Success and Support: Address student inquiries, concerns, and challenges with an equity-minded approach. Implement practices and policies to support student success, retention, and completion. * Operational Management: Oversee course scheduling, enrollment management, and divisional budgeting. Develop and manage grant proposals to support innovative programming. * Advocacy and Representation: Advocate for the Liberal Studies Division within institutional planning and decision-making. Represent the College in community and professional settings to advance DEIJ and multilingualism. * Other duties and responsibilities as assigned. SUPERVISION RECEIVED: Provost, Chief Academic Officer SUPERVISION EXERCISED: Liberal Studies Faculty and Staff Requirements: * Master's degree in education, educational administration, or a related field within the Liberal Arts required; Doctoral degree preferred. * Minimum of five years of academic administrative experience, with at least three years in a leadership role. * Demonstrated commitment to advancing access, equity, diversity, inclusion, and justice in higher education. * Experience in curriculum development, outcomes assessment, and program innovation, with a focus on equitable outcomes for diverse student populations. * Successful teaching experience in higher education, with community college experience preferred. * Proven ability to foster collaboration and build inclusive, supportive environments for faculty, staff, and students. * Strong understanding of the role of multilingualism in higher education and workforce development. * Candidate will be required to pass a CORI/SORI and/or National background check as a condition of employment. Preferred Qualifications: * Bilingual: preferably Spanish or multilingual Additional Information: STARTING DATE: July 1, 2025 North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer Nick Royal, at *********************, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and experience * Resume/CV * Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification] Open until filled. First consideration will be given to those who apply by March 5, 2025.

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE). Job Description: Summer Assistant, TRIO Upward Bound Program Campus Location: NSCC Lynn & UMass Amherst Work Schedule: June 24 & June 25: Staff Training June 26 - July 18: Day Program (program not in session, Friday July 4) 8am-4pm July 19 - August 2: Residential Program, UMass Amherst August 6: NSCC: Wrapping up paperwork and program materials Non-benefited, grant funded ABOUT TRIO UPWARD BOUND PROGRAM The North Shore Community College (NSCC) TRIO Upward Bound (UB) Program is a federally funded program for low-income, first-generation, and/or academically at-risk high school students. The primary mission is to increase the rate at which participants complete their secondary school education, and enroll in and graduate from institutions of postsecondary education. The UB program provides academic, co- and extracurricular activities during the academic year and the summer, including instruction, tutoring, college tours, cultural events, health and fitness activities, educational workshops, and service activities. ABOUT UB SUMMER ACADEMY The UB Summer Academy is a six-week program that simulates commuter and residential college experiences. The Summer Academy serves approximately 40 students from the Lynn Public Schools. This year's Summer Academy includes a four-week, day program at North Shore Community College's Lynn Campus and a two- week residential program at Umass Amherst. The program runs Monday through Friday, 8:00 AM - 4:00 PM during the non-residential component and Sunday evening through Saturday afternoon during the residential component. The overarching theme for this year's Summer Academy is, Organize, Agitate, Educate. GENERAL STATEMENT OF DUTIES: The Summer Assistants assist the Program and Academic Coordinators and the Program Secretary with organizational clerical work and managing students. ESSENTIAL FUNCTIONS: * Provide clerical support as needed for the Upward Bound staff, including but not limited to: making copies, taking attendance, making and answering phone calls * Prepare and set up materials as needed * Assist with monitoring daily attendance and departure of program participants * Assist in attendance checks and monitoring students during class and activities * Assist with data entry via Google forms and Excel spreadsheets * Assist with editing, organizing, and designing: Summer Academy Yearbook and T-shirt contest based on the summer theme, Organize, Agitate, Educate. * Participate in one-on-one and group staff, student, and all-program meetings * Build and maintain a positive, supportive, productive, and safe environment for both students and staff * Appropriately represent NSCC and UB at all events * Other duties as assigned Requirements: * Must be at least 18 years old at the start of the program * Clerical experience in a customer service setting preferred * Demonstrates a high degree of creativity, energy, and enthusiasm * Strong interpersonal communication skills * Knowledge of/experience with the Upward Bound program. Preference is given to alumni, and in particular, alumni who actively participate in their senior year * Demonstrated ability to be punctual and dependable * Demonstrated ability to act as a team player * Demonstrated ability to maintain professional boundaries and uphold program policies * Bi-lingual (Spanish, French, Khmer) preferred * Demonstrated sensitivity towards and passion and commitment to working with students and staff of diverse socioeconomic, cultural, and ethnic backgrounds, different levels of academic preparation, or/and varying physical and learning abilities-prior experience preferred * Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment Additional Information: SALARY: Total earnings for this position is $2,502.50 at $16.25 per hour. STARTING DATE: Tuesday, June 24, 2025 North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: ********************** Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_******************** Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and experience * Resume/CV * Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification]

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE). Job Description: EDP Systems Analyst II (Helpdesk Coordinator), Information Systems Grade 21, AFSCME Unit position, 37.5 hours/week Campus Location: Danvers Campus, may need to work at other campuses as necessary. Work Schedule: Monday - Friday, 8:00 am - 4:00 pm SALARY: $2,754.91 biweekly, ($71,627.66 per year) with fringe benefits. An appointment made from outside the bargaining unit (AFSCME) must start at this salary, step #1 of the range or as adjusted in accordance with the AFSCME collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits. GENERAL STATEMENT OF DUTIES: This position provides customer service and technical support to the NSCC user community which is composed of approximately 11,000 faculty, staff and students. Responsible for first tier support, troubleshooting and triage of requests that are received via email, chat, telephone or in person. Requests will include topics such as access to network resources, assistance with account access (account set up and password resets), virus and malware removal, software installation and troubleshooting, and networked printers support. Act as the liaison between customers and Information Systems to ensure that support requests are resolved in a timely, efficient manner. Facilitate the successful closure of Help Desk tickets by entering and tracking all requests for support via our Help Desk ticketing software. Provide Help Desk and other statistical reports to management on an ad-hoc and scheduled basis. This position also coordinates & performs Information Systems activities related to employee onboarding and offboarding. ESSENTIAL FUNCTIONS: Help Desk Coordination and Technical Support * Provide and maintain superior customer support, serving as the primary Help Desk triage resource. * Resolve tier I issues via phone, email or in person, assign cases to appropriate staff and escalating cases to senior level staff as needed. * Utilize ticketing software to assign and track support requests to completion, employing effective and ongoing communication with customers and Information Systems support staff as necessary. * When appropriate, leverage technology tools to investigate support requests, whether in person or remote. These tools may include, but are not limited to, remote meeting and remote access software. * Provide basic support and troubleshooting of computer hardware and software. This includes, but not limited to, portal account access, VPN usage, multifactor authentication, VoIP and cellular telephony devices, Microsoft Office, Banner, Adobe products and basic networking/Active Directory principles. * Generate statistical reports via the Help Desk ticketing system to provide scheduled and ad-hoc metrics to the Information Systems management team. * Create and maintain Help Desk and end-user technical support knowledgebase documentation. Coordination of Employee Onboarding & Offboarding * Oversee and manage the Information Systems role as it relates to the employee onboarding and offboarding processes. * Ensure technology requirements are communicated, prepared and installed in advance of the new employee start date. * Coordinate the creation, maintenance and deprovisioning of employee accounts for new & existing employees. These accounts provide access to the campus portal, email, network drives, VPN, distribution groups, telephony, video conferencing, Banner, and many other resources. * Deprovision employee accounts for faculty and staff that are no longer employed. * Maintain accurate faculty and staff directory listings. * Use cloud-based systems to update asset inventory and tracking documents. * Perform other duties as required The Human Resource Division Classification Specification for this position is available at *********************************************************************** or in the Human Resources Department. SUPERVISION RECEIVED: Assistant Director of Technical Infrastructure and User Services Requirements: * Associates degree in a related field or two years Help Desk experience, or an equivalent combination of education and experience. * Exceptional customer service skills with experience in a high-volume, diverse setting. * Proven analytical and problem-solving abilities. * Exemplary oral and written communication skills, with the ability to translate technical issues into user-friendly language. * Strong working knowledge of PC systems and usage, including Windows operating system and desktop applications such as MS Office, internet browsers and Adobe. Macintosh experience is a plus. * Experience with cloud-based email and applications such as Google Apps * Working knowledge of Active Directory concepts * Motivation to continue learning and remaining current with new technologies. * Capable of working in a busy work environment, coordinating multiple tasks simultaneously while keeping a positive attitude. * Highly self-motivated and directed, able to effectively prioritize and execute tasks. * Demonstrated ability to think critically when resolving problems or applying policy. * Ability to work in a team setting, fostering collaboration within the work group and across the organization. * May be required to work varied shifts, irregular hours or overtime. Must be able to travel between campuses when necessary. * Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment. Additional Information: North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: ********************** Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here. In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_******************** Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and experience * Resume/CV * Applicants selected for an interview will need to provide the names, address, email and telephone number of at least three current professional references. [References won't be contacted without application notification] First consideration will be given to those who apply by April 8, 2025.