Northern Labs Inc. jobs

This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual for our Field Support Specialist position, in and around the state of California. As a Field Support Specialist, you will be responsible for providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: * Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. * Review Manual J and D reports to ensure Daikin HVAC product line installation success. * May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). * Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). * Provides on-site technical support, as required. * Completes Field Service reports with pertinent data. * Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. * Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. * Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. * Conducts Daikin HVAC product line training and tutorials, as required. * Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. * Substantial travel within assigned region. * May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: * Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. * Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. * Self-starter with the ability to work both independently and within a team. * Ability to effectively communicate ideas and properly describe problems and solutions. * Demonstrated technical skills to explain product functionality to customers. * Well-developed planning, organization, analytical, and decision-making skills. * Proficient computer skills, such as Excel and PowerPoint. * Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: * 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: * Associates degree highly preferred. * HVAC certification preferred. * State Contractors License preferred and/or willingness to obtain. * Universal Refrigerant Handling Certification required. * Valid Driver's license required. Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Salary Range $92,430.00 - $116,050.00 USD

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Please note: this is not an open position; this posting will allow us to gather your contact information to communicate with you on updates regarding role openings & company news. Are you ready to embark on a journey that will redefine your career path? We're on the hunt for passionate and dynamic individuals to become a part of our vibrant talent community. If you're seeking more than just a job - if you're hungry for a challenge, eager to learn, and excited to make a real impact - then look no further. What You'll Do: As a member of our talent community, you'll be the first to know about updates pertaining to our business, industry and new career opportunities. Whether you are actively looking or passively curious, we are interested in sharing our story and laying out the opportunities for you. If you're interested in building your skill set - and your career - at a company with a real-world mission, you're in the right place! Why You'll Love It Here: Innovative Environment: We foster an environment that encourages innovation, welcomes new ideas, and rewards forward thinking. Your creativity will flourish in our dynamic and collaborative setting. Impactful Work: Your contributions won't go unnoticed. Join us and be a part of projects that are shaping industries, influencing trends, and making a real difference in the world. What We're Looking For: If you're passionate, adaptable, and eager to take on challenges, you're exactly who we're seeking. Whether your expertise lies in technology, design, marketing, or any other field, your unique perspective is what we value. As a member of our Talent Community, you will be kept up to date on company news, industry updates, and new job opportunities. How to Join: Ready to be a part of something bigger? To join our talent community and unlock a world of opportunities, simply apply below and let your journey begin. Get ready to redefine your limits, challenge the status quo, and unleash your potential. #LI-DNI Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Please note: this is not an open position; this posting will allow us to gather your contact information to communicate with you on updates regarding role openings & company news. Are you seeking a career that's not just a job, but an opportunity to connect, problem-solve, and make a real impact? Look no further - we're searching for dedicated individuals like you to join our thriving call center talent community. If you're ready to unleash your potential in a fast-paced and rewarding environment, this is the place for you. What You'll Do: As a member of our call center talent community, you'll be at the forefront of providing top-notch support to our customers. You'll be the problem-solver, the friendly voice on the other end of the line, and the expert who turns challenges into solutions. Whether you're a seasoned pro, or new to the world of customer service, you'll have the chance to develop your skills, enhance your communication, and grow within our community. Why You'll Love It Here: Dynamic Atmosphere: You'll thrive in an environment where teamwork is celebrated, and your contributions make a real difference in customers' lives! Continuous Growth: We're invested in your success. Through training, coaching, and mentoring, you'll have the tools you need to develop both personally and professionally. Impactful Conversations: Every call is an opportunity. Join us to engage with a diverse range of customers, address their needs, and leave a positive impression that lingers long after the conversation ends. What We're Looking For: Whether you've worked in customer service for years or are looking to launch your career, we want to hear from you. If you're empathetic, a great communicator, and excited to contribute to our team, we encourage you to apply. How to Join: Are you ready to embark on a fulfilling journey in customer service? To become a part of our call center talent community, simply fill out some information below and get ready to be the voice that matters, the problem-solver that shines, and the customer service champion that we're looking for. #LI-DNI Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: Agero's Motor Club handles millions of roadside events every year. We're piloting a next-gen Dispatch System that fuses short and long-term horizon optimizers to decide who gets which job, when, and why. You will be instrumental in developing, evaluating and productionizing this system, building out the prediction models, incorporating them into the optimizer and leading the team to a successful outcome. Key Outcomes: Architect & ship: Design end-to-end Python services (batch + streaming) that ingest model outputs, run constrained optimization, and surface real-time dispatch decisions. Model & simulate: Build/extend ML models (gradient-boosting, deep learning, OR-Tools) and run time-horizon simulations to quantify cost vs. service-level trade-offs. Operationalize: Automate training, validation, A/B rollout, and monitoring (SageMaker / Airflow). Lead & collaborate: Partner with Product, Ops, and Data Engineering; mentor a small squad of DS/ML engineers; present findings to execs. Continuously improve: Instrument NPS / cost telemetry, identify failure modes, and iterate. Skills, Education, & Experience: 6 + yrs combined experience in Data Science and ML Engineering with ownership of production systems. Expert-level Python. Hands-on optimization (Mixed Integer Programming / Linear Optimization / Stochastic Optimization) and modern ML (XGBoost, PyTorch). Proven record designing cloud-native pipelines on AWS, GCP or Azure (AWS). Strong SQL, feature-store design, and data-quality mindset. Ability to translate business objectives into mathematically rigorous experiments. Nice to Haves: Experience with dispatch, logistics, or supply-demand marketplaces. Familiarity with Monte-Carlo tree search, multi-agent simulation, or hierarchical RL. Prior work balancing short-term incentives against long-term KPIs (e.g., LTV, NPS). Sound like a fit? Reach out with a link to your GitHub or a brief project write-up. Hiring In: United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, NY, TN, VA The anticipated closing date to submit applications for this role is December 20, 2025 The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$150,000-$200,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Regional Technical Manager Remote Hybrid position (work from home office but you must live in the region you support). The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems with a focus on Commercial VRV/VRF products, including conducting training. This person routinely works directly with service technicians, dispatch personnel, and under the direction of Upper Management to ensure customer satisfaction while meeting departmental goals and objectives. Position Responsibilities May include; * Provide support for dealers/contractors to resolve technical issues * Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation * Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints * Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes * Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions * Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates * Produce training materials for sessions * Produce materials and conduct installation and service training sessions * Responsible for a high quality, cost-efficient and on time service operation (internal and external) * Ensure the availability and quality of communications with our customers * Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company * Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes * Participate in additional projects/activities to support ongoing business needs Job Title Technical Service Manager Nature and Scope * Works within knowledge * Provides guidance to internal and external customers Knowledge and Skills * Formal Product Training - effectively train / educate customers on our products * Strong HVAC technical knowledge, operating systems, mechanical and electrical ability * Excellent customer service, relationship management and interpersonal skills * Proficiency in MS Outlook, Word, Excel and PowerPoint * Must have excellent communication skills both written and verbal and HVAC technical acumen * High level of attention to detail and problem solving skills * Excellent organizational, time management and project management skills * Ability to apply good judgement, strong work ethics and integrity on the job * Highly self-motivated and directed with the ability to work in a fast moving environment Experience * 5+ years Education * High School Diploma or GED equivalent * HVAC training/certification required People Management No Physical Requirements / Working Environment * Must be able to perform essential responsibilities with or without reasonable accommodations * Travel is required - up to 30% Salary $107,550.00 - $134,695.00 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. ABOUT THE ROLE: As a Principal DevOps Engineer at Agero, you'll be a key leader in our cloud environment, responsible for the technologies, infrastructure as code, and automation that power our operations. You'll collaborate with our engineering, product, and architecture teams to ensure our solutions are designed and deployed with the highest standards for availability, performance, observability, and security. You'll take the lead on technology selection and implementation best practices, guiding the DevOps team and contributing to strategic initiatives across the organization. You'll also be on the front lines of innovation, continuously learning about the AWS platform and emerging DevOps technologies. Your expertise in evaluating, testing, and implementing new features will be crucial to our long-term success. KEY OUTCOMES: AWS Cloud Environment Management: Maintain secure and governed cloud environments while ensuring compliance with licensing and support lifecycles. Automation & CI/CD: Drive continuous improvement in DevOps pipelines, supporting continuous integration and deployment for both software and internal team automation. Infrastructure as Code (IaC): Develop and deploy repeatable, resilient, and recoverable infrastructure solutions using IaC principles. Architectural Guidance: Provide architectural and design inputs for various services, leveraging well-architected frameworks from cloud providers. Mentorship & Collaboration: Mentor junior team members and guide engineering teams on DevOps best practices. Collaborate with Architecture, Engineering, Product, and Security teams on key initiatives. Monitoring & Support: Automate system monitoring and provide regular on-call support for complex web-based applications. KNOWLEDGE, SKILLS AND ABILITIES: EDUCATION: Bachelor's Degree in Computer Science or equivalent work experience required; Master's Degree in Computer Science or equivalent preferred; Technical certifications for AWS or Linux/Unix is a plus. EXPERIENCE: 7+ years of experience in a DevOps or SRE role, with a strong focus on supporting production-critical workloads on Amazon Web Services (AWS) for at least 5 of those years. Proven expertise in AWS: A minimum of 7 years of hands-on experience with services like IAM, EC2, ECS, Lambda, S3, and VPC, used to design and manage scalable cloud infrastructure. Infrastructure as Code (IaC) Mastery: At least 7 years proven expertise in Infrastructure as Code. You will have a track record of using tools like Terraform Cloud to architect and provision secure, scalable cloud environments by developing reusable modules from the ground up. CI/CD and Automation: 5+ years of experience designing and implementing CI/CD pipelines using tools like CircleCI or GitHub Actions. 7+ years of extensive scripting proficiency in languages like Ruby and Bash. 7+ years of strong experience with automated testing framework integration within CI/CD pipelines. Observability & Change Management: 7+ years of hands-on experience implementing and managing monitoring and logging solutions with platforms such as Datadog. 7+ years of expert-level experience with change management in a DevOps environment, including automated rollback strategies and refined change control processes. Key Competencies and Qualifications Technical & Business Acumen: A strong foundation in enterprise solution architecture and cloud deployment models, coupled with an understanding of how these technical decisions impact business outcomes. Infrastructure as Code (IaC): Deep knowledge of Docker and proficiency with IaC tools like Terraform Cloud to automate and manage our cloud infrastructure. Leadership and Collaboration: Serve as a collaborative leader who excels at teamwork, provides excellent internal customer service, and uses strong verbal and written communication to inform, align, and influence. Strategic Planning & Execution: Ability to plan, make sound decisions, and focus on results to deliver quality applications on time. Innovation Mindset: A continuous drive to identify problems, recommend innovative solutions, and foster a culture of continuous improvement across the organization. Hiring In: United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, NY, TN, VA The anticipated closing date to submit applications for this role is December 25, 2025. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$122,200-$210,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

WHO WE ARE: ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we've been building innovative solutions to revolutionize grassroots fundraising - if you've donated to a Democratic campaign or a progressive organization online, you've probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups - from local candidates to national movements - mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY: ActBlue is seeking a Director of Engineering to lead our Data Science & Engineering department in order to foster a data-centric culture through building teams, infrastructure, systems, and services that facilitate organizational insights and power data driven product experiences. The Data Science & Engineering department encompasses ActBlue's entire data function - from providing data analytics and reporting services to building and maintaining our data warehouse and ETL infrastructure. The Data Science & Engineering department is central to ActBlue's ability to turn our data into a critical advantage for Democratic and progressive grass-roots fundraising. WHAT YOU WILL DO: Collaborate with leaders across the organization to develop and execute on a data strategy inline with ActBlue's near and long term goals, including supporting organizational growth through acquisitions and partnerships Foster a data centric culture by upleveling our ability to make data-informed decisions and build best in class data products that meet rigorous performance and reliability standards Enable and advocate for AI/ML driven products and features across the ActBlue Platform through building scalable machine learning infrastructure that serves production environments and identifying new opportunities to deploy data science and analytics capacity in service of our mission Oversee our Data Science, Data Analytics, Data Engineering, and Data Platform teams in a fast-paced, mission-driven environment Guide the evolution of our data systems, tools, and architecture to meet the organization's needs, including data consolidation, governance frameworks, and unified data models across multiple entities Ensure high-quality communication and a stakeholder-centric approach between our data teams and their internal customers, with an emphasis on responsiveness and partnership during high-stakes moments WHAT YOU BRING: 8+ years or equivalent in successfully managing and leading Data teams 2+ years of leading Data organizations of size 20 or more Expertise in the use of data science in strategic and operational decision-making Expertise in statistics and quantitative analysis Expertise in data security and compliance Strong familiarity with Data Engineering, Data platforms, and tools for high performance big data infrastructure Experience building production-grade ML/AI systems, including feature engineering pipelines, model deployment, and performance monitoring Track record of driving technical excellence and pushing engineering teams to deliver at a higher level Effective cross-functional collaborator who can effectively partner across business functions to understand needs, manage expectations, and oversee joint projects in dynamic, sometimes ambiguous environments Outstanding stakeholder orientation with a strong desire to be of service, particularly during critical deadlines and organizational complexity Ability to navigate multi-stakeholder environments and build alignment across different organizational structures Experience leading data integration efforts through mergers and acquisitions, including building centralized data lakes, harmonizing data models across disparate systems, and establishing unified governance frameworks. BONUS POINTS IF YOU HAVE . . . Background or experience in electoral politics and/or the political technology space, including familiarity with campaign cycles, compliance requirements, and deadline-driven delivery Previous experience in payments, b2b, and/or two-sided marketplaces Background in analytics and reporting Experience managing data integration projects across organizations or through M&A activity Familiarity with Redshift, AWS, dbt, Looker, and Fivetran Experience managing in an organized labor environment or demonstrated ability to quickly learn and navigate collective bargaining frameworks Product management skills: conceiving and evaluating concepts for new data products based on understanding of market and user needs Tactical product management: leading a team in the design and implementation of new data products Experience establishing data governance standards, SLA frameworks, and operational excellence practices WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed. Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: Salary Range: $213,918 - $242,511 - $271,104 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: Flexible work schedules and an unlimited time-off policy Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option Dependent and health care flexible spending account options Employee Assistance Program (EAP) benefits for employees Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included) Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION Supervisory role not part of the Bargaining Unit position. Certain employees who report to this position may be covered by a collective bargaining agreement. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you're passionate about our work and see yourself in this role, we encourage you to apply-even if you don't meet every requirement.We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ***********************. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.

WHO WE ARE ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we've been building innovative solutions to revolutionize grassroots fundraising - if you've donated to a Democratic campaign or a progressive organization online, you've probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups - from local candidates to national movements - mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY We're looking for a Senior Data Engineer II to join ActBlue's Data Department and contribute to building and evolving the data products that power our platform. As part of the Data Product Team, you'll help integrate our internal data platform with user-facing applications and infrastructure. You'll work across the data lifecycle-from ingestion and modeling to deploying machine learning pipelines-focused on unlocking insights, personalization, and automation that support political campaigns, organizations, and donors. This is a hands-on role for someone who thrives in a collaborative environment and brings deep Python engineering expertise along with a pragmatic, product-minded approach to data systems. WHAT YOU WILL DO Design, build, and maintain scalable, reliable, and secure data pipelines using Python, with a focus on enabling data access and insight across product teams, engineering, and entities. Develop reusable data services and frameworks that support high-quality data ingestion, transformation, and ML model deployment - accelerating analytics and experimentation across the organization. Collaborate with data scientists and ML engineers to productionize machine learning workflows using SageMaker, Vertex AI, or other MLOps tools Implement monitoring, testing, and CI/CD automation for data pipelines and ML services Own and evolve real-time and batch data integrations between ActBlue's core systems and user-facing applications - influencing design decisions and architecture across multiple teams including Product, Engineering, and Analytics. Develop, optimize and support reverse ETL workflows using tools like Hightouch Participate in code reviews, mentor junior engineers, and help foster a high-trust engineering culture. Demonstrate technical leadership through writing documentation, establishing effective monitoring, and fostering clear and audience-oriented communication. WHAT YOU BRING 5+ years of relevant professional experience in data engineering or backend development with a strong focus on Python. Expertise in writing clean, modular, tested, and production-ready Python code. Strong understanding of data architecture, distributed systems, and security best practices. Experience deploying and supporting production ML workflows (e.g., SageMaker, Vertex AI, or equivalent). Familiarity with ETL tools such as Fivetran and data modeling frameworks like DBT. Solid command of SQL and experience working with large analytical databases (e.g., Redshift, PostgreSQL). Experience with monitoring and observability using Datadog or similar tools. A team player mentality. You keep the end user in mind and enjoy hearing feedback from your teammates, yet know when and how to defend your own ideas in a respectful manner. Commitment to ActBlue's mission and values, including equity, accessibility, and civic engagement BONUS POINTS Experience with ML platforms like SageMaker, Vertex AI, TensorFlow, or Modelbi. Experience with real-time data systems or streaming platforms. Experience contributing to internal platforms or tooling used across engineering teams. Experience implementing robust testing frameworks for data workflows (e.g., Pytest, dbt tests) WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed. Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: Salary Range: $173,676 - $192,209 - $210,741 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: Flexible work schedules and an unlimited time-off policy Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option Dependent and health care flexible spending account options Employee Assistance Program (EAP) benefits for employees Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included) Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue Technical Services employees. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you're passionate about our work and see yourself in this role, we encourage you to apply-even if you don't meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ***********************. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.

WHO WE ARE ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we've been building innovative solutions to revolutionize grassroots fundraising - if you've donated to a Democratic campaign or a progressive organization online, you've probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups - from local candidates to national movements - mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY ActBlue seeks a savvy Partner, Internal Communications to assist in the strategic development and execution of comprehensive internal communications programming for our organization of 300 distributed employees. This role serves as both a strategic thinker and hands-on producer, developing communications strategy while managing day-to-day content creation and channel operations that drive organizational alignment, culture development, and employee engagement. We are looking for a storyteller, trusted advisor, and skilled communicator who connects distributed employees to organizational strategy. This position requires exceptional strategic judgment combined with outstanding execution capabilities. Working with all levels of the organization, you will develop frameworks and guidance for organizational communications while personally producing high-impact content including executive messages, all-staff meeting materials, and the internal newsletter. As a recognized subject matter expert, you will advise (not just partner with) leadership on internal communications strategy, providing counsel on sensitive organizational matters and contributing strategic perspective to organizational decision-making. This role requires executive presence and the ability to work autonomously with minimal supervision, managing stakeholder relationships across 15+ partners including C-suite executives, department heads, ERG leaders, and cross-functional teams. You will balance strategic planning with hands-on production, understanding how communications systematically impacts employee engagement, organizational culture, and business effectiveness across multiple functions. This is an opportunity to help build a truly impactful internal communications program that intends to inspire, inform, and engage our employees. You will report to the Director of Internal Communications and Research and work in close partnership with the VP of Communications, External Affairs, and Marketing (CEAM); People & Culture; the Chief of Staff; and department heads across ActBlue WHAT YOU WILL DO Develop and contribute to ActBlue's comprehensive internal communications strategy, creating frameworks, templates, and guidance that enable consistent, effective communications practices organization-wide while ensuring communication considerations are integrated into organizational decision-making processes Lead both strategic content development and hands-on production, balancing high-level planning with day-to-day execution including writing, editing, and publishing across all internal channels (Slack, email, Confluence) Own production and strategic direction of ActBlue's internal newsletter, managing content strategy, editorial calendar, and ensuring content better engages, informs, and inspires staff while raising awareness of organizational objectives Manage day-to-day operations of all internal communication channels, establishing and maintaining editorial calendars, style guidelines, and quality standards Lead content development for quarterly virtual All-Staff Meetings (200+ attendees), working with the Director of Internal Communications and Research to translate strategic objectives into compelling programming that drives employee engagement Own 25% of content creation for annual in-person All-Staff Retreats, producing programming elements that strengthen organizational culture and connection across the distributed workforce Prepare Executive Leadership Team members for internal communications events and presentations, providing strategic counsel and messaging guidance Serve as subject matter expert on internal communications best practices to executive leadership and department heads. Build and maintain strategic stakeholder relationships across the organization, managing up effectively by providing solutions-oriented recommendations and maintaining trust Support change management communications, working closely with People & Culture to ensure organizational changes are communicated effectively across the workforce Champion diversity, equity, and inclusion in all communications, working closely with DEI leadership to ensure inclusive messaging, authentic representation of lived experiences, and accessibility considerations for remote and distributed staff across all demographics Establish and monitor communication effectiveness metrics, using data to continuously improve content strategy and demonstrate impact of internal communications WHAT YOU BRING 6-8 years of progressive communications experience with demonstrated success developing and executing large-scale internal communication programs in organizations of 150+ employees, preferably in nonprofit, advocacy, and/or technology organizations. Dedicated internal communications experience is required. Proven track record of serving as a strategic advisor to senior executives, contributing meaningfully to leadership decision-making and providing counsel on sensitive communication matters with a high level of empathy and strong judgement Demonstrated ability to balance strategic thinking with hands-on production, developing frameworks and guidance while personally executing high-quality content creation across multiple channels simultaneously Systems-level understanding of how communications impacts employee engagement, organizational culture, and business effectiveness, with ability to articulate strategic value and influence organizational direction Exceptional writing and content development skills with portfolio demonstrating ability to craft compelling, strategic communications for diverse audiences and sensitive organizational topics Proven success managing up and working autonomously with minimal supervision, proactively anticipating leadership needs, providing solutions-oriented recommendations, and maintaining trust during challenging situations Executive presence and high judgment - ability to maintain professionalism and deliver strategic value during high-stakes communications situations requiring discretion and political acumen Cultural competency and demonstrated commitment to diversity, equity, and inclusion in communication practices, with experience creating inclusive content that authentically represents diverse lived experiences and perspectives Ability to work effectively across multiple time zones and collaborate with distributed teams WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (2-4 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri). Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: Salary Range: $113,300 - $142,150 - $171,000 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: Flexible work schedules and an unlimited time-off policy Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option Dependent and health care flexible spending account options Employee Assistance Program (EAP) benefits for employees Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included) Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION This position is excluded from any bargaining unit as a confidential employee. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you're passionate about our work and see yourself in this role, we encourage you to apply-even if you don't meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ***********************. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.

WHO WE ARE: ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we've been building innovative solutions to revolutionize grassroots fundraising - if you've donated to a Democratic campaign or a progressive organization online, you've probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups - from local candidates to national movements - mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY: ActBlue is seeking a Senior Director, Security & Risk to advance our organization-wide security program. You'll oversee cybersecurity, fraud prevention, and physical security, guiding a talented team that's built modern systems and controls to protect our people, data, and infrastructure. Your leadership will take this our program to the next level - scaling automation, strengthening cross-functional partnerships, and deepening resilience as new challenges emerge. This role is an opportunity to lead a function at the heart of a mission-driven tech organization, empowering teams to innovate confidently while ensuring our platform remains secure, stable, and trusted. WHAT YOU WILL DO: Champion security as an enabler by building engineering solutions that default to creating secure pathways for innovation rather than roadblocks to progress. Lead the comprehensive Security Engineering vision, including cyber security, fraud prevention, and physical security. Emphasize automated solutions to decrease manual tasks and enhance protection. People Leadership: Lead the Security team by setting direction for the function and enabling others to achieve ambitious goals. Maintain accountability for team performance and development while ensuring the security function aligns with organizational objectives. Manage executive-level stakeholders across the entire organization; build trust with leadership through updates on security status and incidents, strategic initiatives, and how they affect the business. Oversee fraud prevention capabilities that leverage industry-leading machine learning, real-time analysis, and intelligent automation to protect our platform and users. Architect zero-trust security solutions that enable remote work and protect our distributed infrastructure. Partner with Platform and Product Engineering teams to embed security capabilities directly into their workflows, making secure development the path of least resistance. Drive security automation and tooling that eliminates manual security reviews where possible and accelerates secure delivery. Own our physical security program supporting employee safety across regular workdays, employee travel, and internal/external events Invest in your team's growth by fostering a culture of continuous learning, security innovation, and engineering excellence. Contribute to recruiting and management practices that build a diverse security engineering team where all members feel empowered to innovate. WHAT YOU BRING: 10+ years or equivalent leading security engineering teams with a track record of building security capabilities as engineering products, not advisory services. 5+ years of experience architecting and implementing security automation, CI/CD security integration, and DevSecOps practices. 5+ years of experience leading high-performing teams A builder's mindset that sees security challenges as engineering problems to be solved through automation, tooling, and platform capabilities. Deep technical expertise in cloud security (preferably AWS), container security (Kubernetes/EKS), and modern application security. Experience building fraud detection and prevention systems using data analysis, machine learning, and real-time decision engines. Outstanding communication skills with the ability to influence without authority and build trust across engineering, product, and business teams. Experience with payment systems security, PCI compliance, and financial fraud prevention. A pragmatic approach to risk that balances security needs with business velocity and user experience. Experience leading physical security programs (access control, badge management, surveillance platforms, protection details, SOC design) Demonstrated ability to integrate physical and cyber security for unified threat detection Experience managing security for distributed teams and remote-first organizations BONUS POINTS IF… Strong background in electoral politics and/or the political technology space Experience securing high-volume, high-visibility platforms that are frequent targets of attacks Background in payments security, financial services, or e-commerce platforms Experience with physical security systems integration and security operations centers Published research, open source contributions, or thought leadership in security engineering WORK & BENEFITS SNAPSHOT: This posting is for a full-time, remote, salaried position. Travel may be required to attend onsite events, and staff and departmental retreats. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed. Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: $235,098 - $278,517 - $321,936 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: Flexible work schedules and an unlimited time-off policy Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option Dependent and health care flexible spending account options Employee Assistance Program (EAP) benefits for employees Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included) Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION: Supervisory role not part of the Bargaining Unit. Certain employees who report to this position may be covered by a collective bargaining agreement. BACKGROUND CHECKS: As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you're passionate about our work and see yourself in this role, we encourage you to apply-even if you don't meet every requirement.We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ***********************. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.

This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual in California for our traveling Field Support Specialist remote position. As a Field Support Specialist, you will be responsible for traveling throughout the West Coast - primarily California, providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: * Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. * Review Manual J and D reports to ensure Daikin HVAC product line installation success. * May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). * Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). * Provides on-site technical support, as required. * Completes Field Service reports with pertinent data. * Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. * Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. * Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. * Conducts Daikin HVAC product line training and tutorials, as required. * Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. * Substantial travel within assigned region. * May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: * Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. * Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. * Self-starter with the ability to work both independently and within a team. * Ability to effectively communicate ideas and properly describe problems and solutions. * Demonstrated technical skills to explain product functionality to customers. * Well-developed planning, organization, analytical, and decision-making skills. * Proficient computer skills, such as Excel and PowerPoint. * Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: * 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: * Associates degree highly preferred. * HVAC certification preferred. * State Contractors License preferred and/or willingness to obtain. * Universal Refrigerant Handling Certification required. * Valid Driver's license required. Salary Range $92,430.00 - $116,050.00 Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

The Accounts Payable Manager will perform essential duties including insuring financial report generation timeliness, maintaining accounting standards and procedures, and implementing internal audits to ensure compliance of established controls. In addition, they will resolve matters related to financial reporting and controls. The Accounts Payable Manager will also provide direction and training to the staff processing Accounts Payable. May include: * Responsible for the organization and quality of the departmental workflow and expected to develop more efficient ways of performing this work * Manage all accounts payable system maintenance and processing including applicable reference files, or vendor pay process, signature authorities, period-end close processes and reports and related period end reporting and analysis * Establish and monitor financial controls around the accounts payable function, including the review of related account reconciliations and group performance metrics * Ensure all invoices are paid in accordance with company policies or guidelines and applicable discounts are taken * Work with business units and vendors to resolve disputes over late payments, payment amounts, and payment terms * Coordinate user training for the accounts payable/purchase order system processes. * Ensure that company's vendor invoices are properly administered * Ensure accuracy in daily invoices and meet time limits and deadlines * Ensure that all account payable functions are performed in accordance with the company's internal control procedures and policies * Organize month-end closings and ensure that all invoices are entered or accounted for in order to accrue * Manage the day to day and overall direction, coordination, and evaluation of the accounts payable functions and personnel * Ensure that all payments are made and approved in accordance with the company's delegation of authorities * Monitor and upload all positive pay and ACH payments * Carry out supervisory responsibilities in accordance with the company policies and applicable laws * Prepare and submit annual 1099s * Perform other tasks as assigned Nature & Scope: * Ensures work is aligned with the Director's expectations, goals, and vision * Accountable for implementation of policies, processes, and procedures for short-term results * Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director * Works on difficult to moderately complex issues and projects * Provides guidance and training to subordinates * Has authority to hire, recommend pay, establish performance and recommend for termination * Level of signing authority established by company policy/guidelines Knowledge & Skills: * Strong working knowledge of Accounts Payable systems, preferably SAP * Ability to manage in a high volume, fast paced changing environment * Ability to manage employees in remote offices * Highly organized and detail oriented with the ability to maintain a high level of accuracy * Excellent SAP, Excel, Word, Access, Power Point * Excellent verbal and written communications skills and the ability to interact with team members and internal customers * Demonstrated experience serving internal and external customers/suppliers * Demonstrated experience establishing and monitoring financial controls in a corporate accounting environment Competency: Experience: * 5 years of accounts payable processing experience Education/Certification: * Bachelor's degree in accounting, finance, or related field People Management: Yes Physical Requirements / Work Environment: * Must be able to perform essential responsibilities with or without reasonable accommodations. Overnight and out-of-state travel as needed, though typically up to 10% depending upon assigned clients. Potential for hybrid work. Reports To: * Senior Manager, Accounts Payable Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: The Data Science / ML Engineering Manager is a critical leadership role responsible for managing a team of Data Scientists, ML Engineers, and Software Engineers focused on architecting, building, and operating the next-generation Dispatch Optimization platform. This role demands deep expertise in Data Science, Machine Learning, constrained Optimization (Operations Research), and scalable cloud-native service development. You will drive scientific rigor and engineering excellence to transform model outputs into real-time, high-impact dispatch decisions that directly optimize cost efficiency and service levels. Key Outcomes: Team Development & People Management Leadership & Mentorship: Directly manage and foster a small and high-impact squad of Data Scientists, ML Engineers, and Optimization Specialists, providing expert technical guidance, mentorship, and day-to-day support. Talent Strategy: Attract, develop, and retain top talent in modeling, ML engineering, and cloud-native service development by cultivating a positive, inclusive, and collaborative high-performance team culture. Roadmapping & Project Management: Own the successful implementation and delivery of projects defined on the ML roadmap with the highest quality and on time. Define and implement robust Software Development Lifecycle (SDLC) processes tailored for ML and optimization (Agile/Scrum). Plan and manage platform feature development, including project estimation, risk management, and resource allocation. Strategic Technical Direction & Delivery Scientific Strategy: Lead the process to define and select the optimal Data Science, Machine Learning, and Optimization strategy. This includes facilitating deep technical discussions within the team, reviewing and challenging proposed approaches, and making the strategic decision that balances scientific rigor (as assessed by the team), technical feasibility, and overall business impact. System Architecture & MLOps: Guide the design and implementation of end-to-end cloud-native Python services (batch/streaming) that execute constrained optimization algorithms and deliver low-latency, real-time dispatch decisions. Operationalize: Define and foster the MLOps strategy, ensuring the automation of model training, validation, A/B testing/rollout, and production monitoring using tools like SageMaker, Airflow, or similar industry platforms. Technical Excellence: Actively manage technical debt and ensure the prompt resolution of critical production issues by maintaining robust monitoring, alerting, and logging systems. Collaborate with Architecture to guide platform design and identify opportunities to integrate emerging technology trends. Communication & Operational Rigor Communication: Partner effectively with Product, Operations, and Data Engineering teams. Clearly communicate complex technical findings, scientific trade-offs, and operational risks to non-technical stakeholders and executive leadership. Continuous Improvement: Establish metrics for product performance (e.g., NPS / cost telemetry), monitor operational health, identify failure modes, and drive rapid iteration cycles based on empirical data. Operational Compliance: Maintain rigorous operational standards, manage platform development and deployment costs, and ensure security and regulatory compliance activities, including external audits and system documentation Skills, Education and Experience: EDUCATION: Bachelor's Degree (Master's preferred) in Computer Science, Computer Engineering, Data Science, Operations Research, or a closely related quantitative field. EXPERIENCE: 6+ years relevant experience in Data Science, ML Engineering, or Operations Research, with significant experience transitioning research models into production-grade, scalable systems. 2+ years proven experience in engineering management or a similar technical leadership role, specifically managing Data Science or ML Engineering teams. Demonstrated track record of successfully leading and shipping complex DS/ML and Optimization projects (e.g., dispatch platforms, real-time decision engines) that delivered measurable business value. Experience managing and operating 24x7 real-time information systems and/or technical operations. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): Technical Expertise: Deep understanding of Data Science, ML techniques (e.g., XGBoost, PyTorch, Transformers), optimization methods (MIP/Linear/Stochastic), and architectural requirements for low-latency, real-time decision services. Skilled in Python, SQL, and Cloud (AWS) MLOps and Data pipelines (Airflow, SageMaker, or equivalents). Leadership and Team Management: Proven ability to inspire, lead, mentor, and hire specialized DS/ML talent, fostering a collaborative, data-driven environment. Project Management: Expertise in project estimation, planning, and risk management within an Agile/Scrum framework, including defining and driving technical roadmaps. Communication: Exceptional ability to partner with cross-functional stakeholders (Product, Ops) and present scientific and operational findings to executive audiences. Innovation and Trend Awareness: Proactively identifies, evaluates, and champions emerging Machine Learning models and research paradigms (e.g., LLMs, Generative AI, Causal Inference, Foundation Models) and assesses their direct potential to solve critical business problems or unlock new product capabilities. WORKING RELATIONSHIPS: Collaborates with cross-functional teams, including engineering, product management, QA, and operations. Communicates regularly with senior leadership and external stakeholders as needed. ADDITIONAL REQUIREMENTS: Flexibility to adapt to changing priorities and fast-paced environments. Availability for occasional travel or extended hours as required for project deadlines production incidents and critical issues. Hiring In: United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New Mexico, New York, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is January 19, 2026. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$180,000-$205,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: As a Senior Product Lead, Automotive, you'll take the reins of shaping the future of OEM products and services at Agero. In this key product leadership role, you'll collaborate with executives, product teams, client success, sales, and strategic partners to craft innovative solutions that align with market trends and exceed client expectations. You'll spearhead the strategic vision, roadmap, and execution of Agero's Automotive Roadside Assistance product portfolio - driving growth and solidifying Agero's position as a market leader. The automotive industry is undergoing a massive transition, adapting to disruptive technologies that are forcing manufacturers to rethink not only how they build cars (from internal combustion to electric), but also how they sell cars to consumers and extend their relationship with consumers throughout the vehicle lifecycle. We're looking for an enthusiastic problem solver and leader who is ready to join a fast paced organization and create outstanding experiences that deliver exceptional outcomes to millions of our clients' motorists and passengers every year. Key Outcomes: Build the Product Roadmap: Own and execute the strategic product roadmap for automotive roadside assistance products. Align with cross-functional teams-engineering, design, client success, and business units - to create a product strategy that maximizes value, meets market needs, and delivers exceptional business outcomes. Innovate & Drive Product Excellence: Identify market opportunities to enhance Agero's automotive roadside assistance products. Define and execute cutting-edge features and services, ensuring they meet both current and future client demands. Cross-Functional Collaboration: Build strong relationships with key stakeholders to drive product development from concept to market launch. Engage with internal teams and external partners to optimize product offerings and ensure alignment with broader business goals. Identify Market Opportunities: Use competitive analysis, industry trends, and client feedback to inform and evolve the product strategy. Stay ahead of market shifts and opportunities, ensuring Agero's offerings are always innovative, relevant, and differentiated in the marketplace. Drive New Product Revenue: Partner with business leadership, client success, and sales teams to commercialize new product offerings. Define go-to-market strategies, ensuring a sharp focus on high-performing products to drive revenue growth. Become a Product Evangelist: Be the go-to subject matter expert for Agero's automotive capabilities. Champion the products internally and externally, ensuring all stakeholders - clients, partners, and colleagues - understand the unique value and strategic vision behind the product portfolio. Mentor & Inspire: Lead by example, mentoring less-experienced product managers and promoting a culture of continuous improvement, collaboration, and innovation. Help shape the future leaders of our product team. Skills, Education and Experience: Education & Experience: Bachelor's degree in Business, Technology, Marketing, or related field (MBA a plus). You have 8-10 years of experience in product management, with a solid track record of driving product strategy and execution in service-based or tech-driven industries (automotive industry or OEM experience is a plus). Strategic Mindset: You thrive on developing and executing long-term product strategies that align with both business goals and customer needs. You bring a sharp analytical mindset to identify market trends, competitive dynamics, and product gaps. Client-Centric Focus: You are passionate about delivering exceptional client experiences. You have a deep understanding of how to identify client pain points and the ability to translate those insights into compelling product features and improvements. Leadership & Collaboration: Proven ability to lead cross-functional teams and inspire collaboration across engineering, design, marketing, and sales. You excel in building relationships, aligning diverse groups, and driving toward common goals. Innovation & Problem Solving: You are driven by innovation and can think creatively to solve complex challenges. You stay ahead of market trends and use competitive intelligence to continuously push the envelope. Communication Skills: You're an exceptional communicator, capable of presenting complex ideas clearly and persuasively to senior leadership, clients, and partners. You can lead high-stakes discussions with confidence and influence. Project Management Expertise: You have a proven ability to juggle multiple projects and initiatives, managing timelines, resources, and priorities with precision to ensure successful product launches. Travel Requirements: Expect to travel up to 20% for client meetings, industry events, and internal coordination-connecting with the people who help shape our future. Hiring In: United States: AZ, CA, FL, GA, NH, IL, KY, MA, MI, NC, NM, NY, TN, VA The anticipated closing date to submit applications for this role is December 20, 2025. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$122,200-$165,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

May include; * Plan, organize, maintain, develop and grow a volume driven and profitable base of ~50 Inside Sales Key Accounts. * The ISR will nurture and develop these Key Accounts to the point where the account's sales volume, rate of growth, and interest in partnership warrants graduating the account to an outside Territory Sales Manager. * When an ISR successfully graduates accounts to TSMs, the ISR will backfill those Inside Sales Key Accounts from the region's House Account list. * The ISR will coordinate with their ASM to confirm which accounts are ready for graduation to TSMs. The ASM will facilitate the account transfer and select the TSM to manage the graduated account. * Maintain and improve sales revenue and gross margin. * Effectively recruit new dealers; train, support, and develop their business. * Develop proposals for presentation to prospective customers. * Maintain customer relationships with customer decision makers & support personnel through proactive communication. * Directly manage all aspects of ISR Key Account customer base. * Update and maintain customer and sales information in CRM. * Establish and maintain collaborative relationships with the corporate office staff as well as the field sales organization. * Obtain and provide local market intelligence and feedback to the Sales Manager. * Develop annual business plan in conjunction with the Manager, which details activities to follow during the fiscal year and will focus the Sales Associate on meeting or exceeding sales quotas. * Responsible for all sales activities, from lead generation through close in an assigned territory. Perform additional projects/duties to support ongoing business needs. * HVAC knowledge preferred * Knowledge of advertising and sales promotion techniques * Strong abilities to educate and influence partners on HVAC products and programs * Possess excellent verbal & written communication and presentation skills * Analytical skills to forecast channel sales and results * Proven record of achieving planned quota * Proficient in MS Office - Word, Excel, and Power Point * Ability to establish positive working relationships with internal and external customers and employees * Ability to apply good judgement and strong work ethics and integrity on the job and results driven * Visibility requires maintaining a professional appearance and providing a positive company image to the public * Self-disciplined individual, who is able to manage a territory from a home-office base * Work requires willingness to work a flexible schedule and occasional overnight travel * · 3+ years sales experience * HVAC experience preferred Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual for our Field Support Specialist position, in and around the state of California. As a Field Support Specialist, you will be responsible for providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: * Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. * Review Manual J and D reports to ensure Daikin HVAC product line installation success. * May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). * Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). * Provides on-site technical support, as required. * Completes Field Service reports with pertinent data. * Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. * Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. * Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. * Conducts Daikin HVAC product line training and tutorials, as required. * Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. * Substantial travel within assigned region. * May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: * Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. * Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. * Self-starter with the ability to work both independently and within a team. * Ability to effectively communicate ideas and properly describe problems and solutions. * Demonstrated technical skills to explain product functionality to customers. * Well-developed planning, organization, analytical, and decision-making skills. * Proficient computer skills, such as Excel and PowerPoint. * Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: * 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: * Associates degree highly preferred. * HVAC certification preferred. * State Contractors License preferred and/or willingness to obtain. * Universal Refrigerant Handling Certification required. * Valid Driver's license required. Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Salary Range $92,430.00 - $116,050.00 USD

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: Leads and drives the successful launch of sophisticated data product initiatives, demonstrating a proven track record of delivering high-quality products on time and within budget. These data products are used to deliver data-driven insights through reporting, analytics and AI. Possesses expertise in crafting and implementing effective go-to-market strategies. Takes ownership of the entire product lifecycle, from initial ideation to launch and beyond. Proactively engages in identifying and assessing potential business or technology partnerships, conducting thorough due diligence. Effectively collaborates with both technical and non-technical stakeholders, gathering and prioritizing product and customer requirements. Demonstrates a keen understanding of the competitive landscape and industry trends. Develops compelling business cases and strategies, aligning them with market demands. Collaborates closely with engineering, sales, marketing, and support teams to ensure seamless coordination and achievement of revenue and customer satisfaction objectives. Excels in building strong partnerships across various functions to drive the overall success of data product initiatives. Key Outcomes: Communicate regularly with key internal and external constituents. Form product hypotheses, design test plans, and communicate learnings back into product development. Continuously prioritize and manage the backlog and upcoming sprints. Perform product demos to internal associates and clients as needed. Define methods and metrics for identifying success and failure, and iterate quickly. Skills, Education and Experience: 5-8+ years of experience in a technical product management role Exposure or experience in data products preferred Analytical ability to unpack complex problems, synthesize data, and identify root issues Can manage multiple projects simultaneously, handle a fast-paced startup environment, meet deadlines, and manage changing priorities Fluent in agile development methodologies and tools (e.g JIRA) Working knowledge of and ability to apply effective analytical techniques and tools Exposure to AI preferred The anticipated closing date to submit applications for this role is January 1st, 2025. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$107,000-$135,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Agero: Wherever drivers go, we're leading the way. Agero's mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients' relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we're pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit *********************** Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time. Role Description and Mission: We are seeking a seasoned Software Engineering Manager who combines exceptional people leadership, strong execution discipline, and deep technical judgment. This role is critical to driving engineering excellence, owning team outcomes, and ensuring we deliver high-impact software with consistency and quality. As a fully remote leader, you will excel at building trust, aligning distributed teams, and driving clarity, accountability, and engagement in a virtual environment. You should be equally comfortable coaching engineers, guiding system design discussions, earning cross-functional trust, and setting a high bar for leadership communication. Key Outcomes: Leadership & People Management Build, mentor, and retain a high-performing remote engineering team (6-10 engineers). Set clear expectations, ensure accountability, and foster a culture of ownership, trust, and continuous improvement. Strengthen communication clarity and remote team engagement through effective rituals and leadership presence. Elevate communication clarity and leadership presence, ensuring polished written and verbal communication across senior leadership, partners, and engineering teams. Technical Direction Guide system design, architecture decisions, and trade-offs for reliable and scalable SaaS systems. Ensure strong engineering practices-code quality, testing, observability, operations, and incident readiness. Provide technical context and review without needing to be hands-on daily. Execution & Delivery Own team commitments end-to-end-planning, prioritization, delivery, and meeting timelines. Drive predictable execution and balance process with agility in a mature SaaS environment. Communicate risks, status, and decisions clearly to both technical and non-technical stakeholders. Cross-Functional Collaboration Partner closely with Product, Design, QA, Security, and Operations to shape roadmaps and deliver high-impact outcomes. Communicate proactively with stakeholders, offering transparency, crisp status updates, risks, and mitigation plans. Skills, Education and Experience: Minimum 8+ years software engineering experience, and 3-5+ years In Engineering Management role. Proven experience delivering scalable, reliable SaaS products. Strong understanding of system design, architecture patterns, APIs, and modern engineering practices. Excellent communicator who can influence across functions and levels. Demonstrated ability to lead, align, and motivate remote teams. Ability to coach senior engineers and guide architectural evolution. Preferred Experience in a mid-to-large SaaS organization with a balance of process and agility. Ruby on Rails experience. Hiring In: United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New Mexico, New York State, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is December 22, 2025. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$150,000-$200,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero's innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families. Financial Security: 401(k) plan with company match and tuition assistance to support your future goals. Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually. For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually. Family Support: Parental planning benefits to assist associates through life's milestones. Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

This is a HVAC Specialist role, not IT. HVAC installation, repair, and/or service experience REQUIRED. Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual in California for our traveling Field Support Specialist remote position. As a Field Support Specialist, you will be responsible for traveling throughout the West Coast - primarily California, providing installations, installation and technical service assistance, equipment commissioning, controls commissioning, and occasional warranty support for Daikin HVAC product line (FIT/S-Series/Side Discharge/RA_QA). Responsible for conducting direct, on-site, technical training including installation, commissioning, service, and maintenance of Daikin HVAC product line. This is a HVAC Specialist role, not IT. HVAC installation experience REQUIRED. May include: * Provide direct oversight of Daikin HVAC product line installations to ensure successful operation. * Review Manual J and D reports to ensure Daikin HVAC product line installation success. * May provide technical support via phone, XOi, and email to support Daikin's HVAC product line product line (external field). * Resolve conflicts involving Daikin HVAC product line equipment; design, installation, or product resolution (external field). * Provides on-site technical support, as required. * Completes Field Service reports with pertinent data. * Advises on the set up of control systems and the commissioning of products including refrigerant charging, addressing, operational data, and field settings. * Provide information and conduct training sessions pertaining to proper installation techniques, equipment commissioning, controls commissioning and troubleshooting of Daikin's HVAC indoor units, outdoor units, controls and accessories for key Distributors, Daikin Comfort Pro's, Amana/Goodman Premium Dealers. * Collect and analyze system operation data from Daikin systems via Daikin's proprietary tools and provide possible solutions to customers. * Conducts Daikin HVAC product line training and tutorials, as required. * Provides instructions to customers regarding operation and care of unit, equipment operation and controls setup and scheduling. * Substantial travel within assigned region. * May install, service, and/or support Daikin HVAC product installations. Knowledge & Skills: * Ability to apply knowledge of refrigeration, air flow, and air conditioning theory and structural layout. * Excellent communication skills and interpersonal skills to interact effectively with diverse client groups. * Self-starter with the ability to work both independently and within a team. * Ability to effectively communicate ideas and properly describe problems and solutions. * Demonstrated technical skills to explain product functionality to customers. * Well-developed planning, organization, analytical, and decision-making skills. * Proficient computer skills, such as Excel and PowerPoint. * Ability to produce clear, timely and concise documentation and have well-developed problem-solving skills. Experience: * 10+ years installation and technical service experience within the HVAC industry required. Education/Certifications: * Associates degree highly preferred. * HVAC certification preferred. * State Contractors License preferred and/or willingness to obtain. * Universal Refrigerant Handling Certification required. * Valid Driver's license required. Salary Range $92,430.00 - $116,050.00 Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.