Medical Assistant jobs at Northern Lights - 77 jobs

Northern Light Mercy Hospital Department: Cardiology Clinic Mercy Medical Office Building Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 5:00 PM * Sign On Bonus for Eligible Candidates* The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values of Northern Light Health. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital. Responsibilities: * Identify necessary equipment and materials for patient visits * Room patients in accordance with established guidelines and visit purpose/types (including but not limited to: Document chief complaint; Document accurate vital signs; Confirm med list with patient; Confirm pharmacy; Document smoking status; Document depression screening; Document fall risk; Assess and administer appropriate immunizations. * Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner * Accurately performs office procedures * Schedule patient appointments * Proper preparation of lab specimens * Set up prescription refill per guidelines * Report lab and diagnostic results per guidelines * Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. * Assist and/or chaperone patient procedures * Manage provider paper documents as applicable * Respond to patient phone calls in a timely manner * Prepare and conduct EKGs, eye and auditory screening, phlebotomy and ear lavage * Assist with casting and splinting * Prepare patient health information via electronic records (pre-visit prep) for all scheduled appointments * Perform and document immunizations (including IMMPACT as applicable) and injections * Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed * Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact * With provider supervision, work in provider tasks, review and assist in other population health management functions * Coordinates and manages provider's tasks activity (i.e., lab result reporting, phone calls, order entry, Rx processing, and outreach efforts) following standard processes and guidelines in oversight of meeting provider and patient needs * Collect clinical information and communicates to provider * Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. * Ensure provider schedule meets the needs of patients (visit and non-visit) * Ensures patients are roomed and ready for provider within 7 minutes of appointment time * Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. * Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, and FOBT's. May perform various CLIA waived lab tests as ordered by provider. Competent in following process of recording waived testing quality requirements. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies. (If applicable) * Administer immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) * Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures * Ensure patient care equipment operates in accordance with quality standards * Provides patient education in support of patient visit and ongoing care as directed by provider. * Assist with orientation and training of new staff members * Maintain clinical/technical skills and knowledge through ongoing development and continuing education. * Demonstrates age-specific competencies: communicate with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station * Set up follow up letters and reminders for service * All other duties as assigned Other Information: * BLS for Healthcare professional certification is required at time of hire Competencies and Skills * 2+ years of relative work experience required. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) • Associates Degree strongly preferred • Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam within 6 months of hire, or minimum of four years of relevant work experience and certification as a medical assistant Working Conditions * Work with computers, typing, reading or writing. * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking. * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Need to drive to perform responsible duties. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Lifting, moving and loading 30 to 50 pounds. * Lifting, moving and loading less than 20 pounds. * Potential exposure to very hot or cold temperatures. Portland, Maine, Catholic, Sisters of Mercy, Level 2 NeoNatal Nursery

Northern Light Sebasticook Valley Hospital Department: RHC - Unity {Unity, ME} Work Type: Full Time Hours Per Week: 40 Hour/Week Work Schedule: 7:00 AM to 4:30 PM Eligible for a Sign on Bonus Responsible for an emphasis of a team-based approach to patient care. Promote training of team members to perform at the highest level of certification allowable by state and federal regulations. Responsibilities: * Assists in the examination of a patient with a licensed provider. * Responsible for drawing/processing blood, collecting urine specimens, urine pregnancy tests, rapid strep tests, EKGs, A1C, INR specimens and CLIA waived testing with proper identification and documentation. * Administer immunizations/injections, minor office procedures, EKGs per provider orders. * Evaluates and documents patient vital signs. * Prepares and records patient information including prescriptions following JPP. * Refills prescriptions when requested by the provider. * Scribing with the provider. * Maintains charts including the daily filing/scanning of medical correspondence in EMR or paper chart. * Responsible for daily, weekly and monthly inspections to include refrigerator/freezer logs, EKG, oxygen tanks, AED, Nebulizer, medication logs. * Observes universal precautions while performing phlebotomy and handles all specimens as being able to transmit disease. * Responsible for properly cleaning and preparing and packaging instruments to be sent for sterilization. * Explains to the best of ability the procedure and purpose of laboratory test(s). * Responsible for urine drug screen/medication agreement/pill counts with applicable patients including proper documentation and PMP review. * Stocks/orders medical supplies as well as laundry. * Responsible for managing and maintaining State Immunization Portal. * Works with the rest of the practice team on quality data through Meridios reports and Health InfoNet. * Responsible for obtaining prior authorizations for patient medications care. * Observes patient confidentiality with patients and fellow employees. * Seeks assistance, guidance and direction when unsure of procedures and protocols in performance of duties. * Maintains and updates medical records to include flow sheeting of directives and clinical observation terms. * Assist provider as directed in splinting, casting and wound care. * Adheres to Joint Practice Protocols. * Complies with Hospital Hand Hygiene Standards. * Adheres to the Hospital Standards of Behavior. * Perform all other duties as assigned. Other Information: Required Certification from AAMA or AMT required within 90 days of hire date. Competencies and Skills * Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively. * Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Working Conditions * Potential exposure to hazardous materials. * Extend body and limbs to reach items. * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking. Pittsfield, Maine, SVH, Rural Health Care, Kennebeck Valley

Northern Light Mercy Hospital Department: General Education & Development Mercy Medical Office Building Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 4:30 PM Program begins: April 13, 2026 Application Deadline: January 31, 2026 * Class time - Tuesday & Thursday: 8:00 AM to 4:00 PM * Clinical time - Variable, but generally Monday, Wednesday, and Friday: 7:45 AM to 4:30 PM * Addresses will be both MOB at 195 fore river parkway Portland Me suite #390 and JBH simulation lab at 37 Capisic St, Portland, ME 04102. * Reading and math assessments are required to determine eligibility. * Clinical training sites will be located in the greater Portland area and may include: Falmouth, Gorham, Portland, South Portland, Windham, and Yarmouth. Summary: The Medical Assistant trainees from an accredited program or school works in collaboration with all members of the care team providing high quality compassionate care consistent with Mission and Values of hospital. This position is a training infused position with a preceptor from 160 to 250 hours depending on the school requires. This is accomplished by hands on clinical assignment in the ambulatory setting of the Medical Group. Learning through a Clinical Informatics course to be responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. Then starting their externship required practical hours within the ambulatory setting in one or more practice sites. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position and conducts all job responsibilities according to the Mission and Values of the Hospital. Responsibilities: The Medical Assistant trainee, under the direction and supervision of the preceptor, and provider will develop the following clinical skills, knowledge and abilities. This will be demonstrated by the ability to consistently and accurately obtain/perform/learn the following: 1. Identifies necessary equipment and materials for patient visits 2. Rooms patients in accordance with established guidelines and visit purpose/types 3. Documents reason for visit; Documents accurate vital signs; Reviews and documents medication history and adherence with patient; Confirms pharmacy; Documents tobacco status; Documents depression screening; Documents fall risk; administers appropriate immunizations; and assists with procedures as needed. 4. Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner 5. Performs office procedures under the supervision of the provider 6. Schedules patient appointments 7. Proper preparation of lab specimens 8. Sets up prescription refills per guidelines 9. Reports lab and diagnostic results per guidelines 10. Documents patient encounters (including face to face, phone and patient portal) in the HER, as well as other systems as needed to comply with organizational initiatives such as PCMH, Meaningful Use, and the Beacon ACO measures. 11. Assists and/or chaperones patient procedures as needed 12. Manages provider paper documents as applicable 13. Responds to patient phone calls in a timely manner Follows guidelines, policies and regulations related to controlled substance prescriptions and renewals. The Medical Assistant will perform the following responsibilities as applicable: 1. Prepare and conduct EKGs, vision and auditory screening, phlebotomy, specimen collection, and ear lavage, point of care testing 2. Assist with casting, splinting, wound care, and other practice-specific procedures 3. Abstract patient health information via electronic records for all scheduled appointments (pre-visit preparation) 4. Perform and document immunizations (including IMMPACT as applicable) and injections Key Outcomes: 1. Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed 2. Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact 3. Assists in the management of patient care through lab result reporting, phone calls, order entry, and prescription processing following standard processes and guidelines to meet provider and patient needs 4. Collects clinical information and communicates to provider 5. Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. 6. Ensures provider schedule meets the needs of patients (visit and non-visit) 7. Ensures patients are roomed and ready for provider within 7 minutes of appointment time 8. Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. 9. Maintains competency for ancillary tests such as EKG, PFT, Peak Flow Rate, Rapid Strep, HCG, Glucose, and FOBT. May perform various CLIA waived lab tests as ordered by provider once competency has been established. 10. Competent in following process of recording waived (CLIA) testing quality requirements. 11. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies (if applicable) 12. Administers immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) 13. Ensures exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures 14. Ensures patient care equipment operates in accordance with quality standards 15. Provides patient education per provider direction 16. Assists with orientation and training of new staff members 17. Maintains clinical/technical skills and knowledge through ongoing development and continuing education. 18. Demonstrates age-specific competencies and communicates with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station. 19. Prepares follow up letters and reminders for service 20. All other duties as assigned Other Information: * High School diploma, GED, or successful completion of CASAs test • Must be accepted to and enrolled in the medical assistant training program through partner educational institution • The incumbent will be computer literate. • Initiative that proactively focuses efforts and energy on successfully attaining goals and objectives. • Work habits and productivity able to maximize time to produce timely, quality results. • Teamwork and relationship with others that allows collaboration with a variety of individuals by establishing and maintaining constructive relationships. • Customer focus that demonstrates commitment to meeting and exceeding the expectations of internal and external customers. Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED)• High School diploma, GED, or successful completion of CASAs test • Must be accepted to and enrolled in the medical assistant training program through partner educational institution Working Conditions * Work with computers, typing, reading or writing. * Prolonged periods of sitting. Portland, Maine, Catholic, Sisters of Mercy, Level 2 NeoNatal Nursery

Northern Light Mercy Hospital Department: Gastroenterology Clinic Outpatient Surg & Spec Center Work Type: Full Time Hours Per Week: 36.00 Work Schedule: 7:00 AM to 4:30 PM * Sign On Bonus for Eligible Candidates* The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values of Northern Light Health. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital. Responsibilities: * Identify necessary equipment and materials for patient visits * Room patients in accordance with established guidelines and visit purpose/types (including but not limited to: Document chief complaint; Document accurate vital signs; Confirm med list with patient; Confirm pharmacy; Document smoking status; Document depression screening; Document fall risk; Assess and administer appropriate immunizations. * Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner * Accurately performs office procedures * Schedule patient appointments * Proper preparation of lab specimens * Set up prescription refill per guidelines * Report lab and diagnostic results per guidelines * Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. * Assist and/or chaperone patient procedures * Manage provider paper documents as applicable * Respond to patient phone calls in a timely manner * Prepare and conduct EKGs, eye and auditory screening, phlebotomy and ear lavage * Assist with casting and splinting * Prepare patient health information via electronic records (pre-visit prep) for all scheduled appointments * Perform and document immunizations (including IMMPACT as applicable) and injections * Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed * Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact * With provider supervision, work in provider tasks, review and assist in other population health management functions * Coordinates and manages provider's tasks activity (i.e., lab result reporting, phone calls, order entry, Rx processing, and outreach efforts) following standard processes and guidelines in oversight of meeting provider and patient needs * Collect clinical information and communicates to provider * Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. * Ensure provider schedule meets the needs of patients (visit and non-visit) * Ensures patients are roomed and ready for provider within 7 minutes of appointment time * Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. * Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, and FOBT's. May perform various CLIA waived lab tests as ordered by provider. Competent in following process of recording waived testing quality requirements. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies. (If applicable) * Administer immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) * Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures * Ensure patient care equipment operates in accordance with quality standards * Provides patient education in support of patient visit and ongoing care as directed by provider. * Assist with orientation and training of new staff members * Maintain clinical/technical skills and knowledge through ongoing development and continuing education. * Demonstrates age-specific competencies: communicate with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station * Set up follow up letters and reminders for service * All other duties as assigned Other Information: * BLS for Healthcare professional certification is required at time of hire Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) • Associates Degree strongly preferred • Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam within 6 months of hire, or minimum of four years of relevant work experience and certification as a medical assistant Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting. Portland, Maine, Catholic, Sisters of Mercy, Level 2 NeoNatal Nursery

Northern Light Mercy Hospital Department: Primary Care - Pediatric Mercy Medical Office Building Work Type: Full Time Hours Per Week: 36.00 Work Schedule: 7:00 AM to 5:30 PM SIGN-ON BONUS AVAILABLE FOR QUALIFIED CANDIDATES The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values of Northern Light Health. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital. Responsibilities: * Identify necessary equipment and materials for patient visits * Room patients in accordance with established guidelines and visit purpose/types (including but not limited to: Document chief complaint; Document accurate vital signs; Confirm med list with patient; Confirm pharmacy; Document smoking status; Document depression screening; Document fall risk; Assess and administer appropriate immunizations. * Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner * Accurately performs office procedures * Schedule patient appointments * Proper preparation of lab specimens * Set up prescription refill per guidelines * Report lab and diagnostic results per guidelines * Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. * Assist and/or chaperone patient procedures * Manage provider paper documents as applicable * Respond to patient phone calls in a timely manner * Prepare and conduct EKGs, eye and auditory screening, phlebotomy and ear lavage * Assist with casting and splinting * Prepare patient health information via electronic records (pre-visit prep) for all scheduled appointments * Perform and document immunizations (including IMMPACT as applicable) and injections * Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed * Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact * With provider supervision, work in provider tasks, review and assist in other population health management functions * Coordinates and manages provider's tasks activity (i.e., lab result reporting, phone calls, order entry, Rx processing, and outreach efforts) following standard processes and guidelines in oversight of meeting provider and patient needs * Collect clinical information and communicates to provider * Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. * Ensure provider schedule meets the needs of patients (visit and non-visit) * Ensures patients are roomed and ready for provider within 7 minutes of appointment time * Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. * Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, and FOBT's. May perform various CLIA waived lab tests as ordered by provider. Competent in following process of recording waived testing quality requirements. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies. (If applicable) * Administer immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) * Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures * Ensure patient care equipment operates in accordance with quality standards * Provides patient education in support of patient visit and ongoing care as directed by provider. * Assist with orientation and training of new staff members * Maintain clinical/technical skills and knowledge through ongoing development and continuing education. * Demonstrates age-specific competencies: communicate with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station * Set up follow up letters and reminders for service * All other duties as assigned Other Information: * BLS for Healthcare professional certification is required at time of hire Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) * Associates Degree strongly preferred * Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam within 6 months of hire, or minimum of four years of relevant work experience and certification as a medical assistant Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting.

Northern Light Eastern Maine Medical Center Department: Primary Care - Brewer Northern Light Health Center Brewer Work Type: Full Time Hours Per Week: 40.00 Work Schedule: Variable provide support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: assisting providers with procedures, conducting follow up with patients on lab and test results, rooming patients, obtaining ECG's, preloading and confirming office appointments. The successful candidate will be hired at a level commensurate with licensure and/or certification. MINIMUM EDUCATION REQUIREMENTS: MEDICAL ASSISTANT requirement(s): High school diploma or GED and successful completion of a medical assistant program or current student nearing completion of a Medical Assistant program. Students encouraged to apply during externship MEDICAL ASSISTANT - Certified/Registered requirement(s): 1. High school diploma or GED. Successful completion of a medical assistant program AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained OR 2. In lieu of a formal medical assistant program, five years' experience as a Medical Assistant AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained LPN requirements: current Maine LPN licensure or eligible for Maine LPN licensure EXPERIENCE PEFERRED FOR ALL POSITIONS: Direct patient care in a health care facility. Ambulatory medical office setting. Experience with Cerner OTHER SKILLS REQUIRED: Current CPR certification. Ability to obtain accurate vital signs and patient histories. Competent in use of computer software. PHYSICAL REQUIREMENTS: Flexibility, dexterity, visual acuity, hearing acuity, able to work sitting at workstation, using keyboard, working in front of a video display monitor, moderate walking throughout facility. This individual must be able to lift approximately 15 pounds unassisted. Reaching and stretching intermittently are required for assisting patients in the ambulatory setting. Must possess the degree of total body strength and flexibility necessary to assist patients with transfers and mobility. Must be able to lift approximately a 200 lb. patient with the help of several other health care workers. Patients are assisted in ambulating from the waiting room to exam rooms and back. Portable O2 tanks are lifted onto racks from the floor to stretchers or wheelchairs. Must possess the degree of respiratory volume and upper body strength to perform CPR and other patient care treatments. Must be able to stretch, reach, and retrieve equipment from supply carts and to bend to reach equipment stored below the waist. WORKING ENVIRONMENT: Busy, often stressful, ambulatory setting providing direct patient care to all age patients.

Northern Light Eastern Maine Medical Center Department: Primary Care - Brewer Northern Light Health Center Brewer Work Type: Full Time Hours Per Week: 40.00 Work Schedule: Variable provide support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: assisting providers with procedures, conducting follow up with patients on lab and test results, rooming patients, obtaining ECG's, preloading and confirming office appointments. The successful candidate will be hired at a level commensurate with licensure and/or certification. MINIMUM EDUCATION REQUIREMENTS: MEDICAL ASSISTANT requirement(s): High school diploma or GED and successful completion of a medical assistant program or current student nearing completion of a Medical Assistant program. If not currently certified (CCMA, CMA, NCMA, RMA) then must obtain Assessment-Based recognition in Order Entry (ABR-OE) within 6 months of eligibility. Students encouraged to apply during externship MEDICAL ASSISTANT - Certified/Registered requirement(s): 1. High school diploma or GED. Successful completion of a medical assistant program AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained OR 2. In lieu of a formal medical assistant program, five years' experience as a Medical Assistant AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained LPN requirements: current Maine LPN licensure or eligible for Maine LPN licensure EXPERIENCE PEFERRED FOR ALL POSITIONS: Direct patient care in a health care facility. Ambulatory medical office setting. Experience with Cerner OTHER SKILLS REQUIRED: Current CPR certification. Ability to obtain accurate vital signs and patient histories. Competent in use of computer software. PHYSICAL REQUIREMENTS: Flexibility, dexterity, visual acuity, hearing acuity, able to work sitting at workstation, using keyboard, working in front of a video display monitor, moderate walking throughout facility. This individual must be able to lift approximately 15 pounds unassisted. Reaching and stretching intermittently are required for assisting patients in the ambulatory setting. Must possess the degree of total body strength and flexibility necessary to assist patients with transfers and mobility. Must be able to lift approximately a 200 lb. patient with the help of several other health care workers. Patients are assisted in ambulating from the waiting room to exam rooms and back. Portable O2 tanks are lifted onto racks from the floor to stretchers or wheelchairs. Must possess the degree of respiratory volume and upper body strength to perform CPR and other patient care treatments. Must be able to stretch, reach, and retrieve equipment from supply carts and to bend to reach equipment stored below the waist. WORKING ENVIRONMENT: Busy, often stressful, ambulatory setting providing direct patient care to all age patients.

Northern Light Eastern Maine Medical Center Department: Primary Care - Brewer Northern Light Health Center Brewer Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 5:30 PM provide support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: assisting providers with procedures, conducting follow up with patients on lab and test results, rooming patients, obtaining ECG's, preloading and confirming office appointments. The successful candidate will be hired at a level commensurate with licensure and/or certification. MINIMUM EDUCATION REQUIREMENTS: MEDICAL ASSISTANT requirement(s): High school diploma or GED and successful completion of a medical assistant program or current student nearing completion of a Medical Assistant program. Students encouraged to apply during externship MEDICAL ASSISTANT - Certified/Registered requirement(s): 1. High school diploma or GED. Successful completion of a medical assistant program AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained OR 2. In lieu of a formal medical assistant program, five years' experience as a Medical Assistant AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained LPN requirements: current Maine LPN licensure or eligible for Maine LPN licensure EXPERIENCE PEFERRED FOR ALL POSITIONS: Direct patient care in a health care facility. Ambulatory medical office setting. Experience with Cerner OTHER SKILLS REQUIRED: Current CPR certification. Ability to obtain accurate vital signs and patient histories. Competent in use of computer software. PHYSICAL REQUIREMENTS: Flexibility, dexterity, visual acuity, hearing acuity, able to work sitting at workstation, using keyboard, working in front of a video display monitor, moderate walking throughout facility. This individual must be able to lift approximately 15 pounds unassisted. Reaching and stretching intermittently are required for assisting patients in the ambulatory setting. Must possess the degree of total body strength and flexibility necessary to assist patients with transfers and mobility. Must be able to lift approximately a 200 lb. patient with the help of several other health care workers. Patients are assisted in ambulating from the waiting room to exam rooms and back. Portable O2 tanks are lifted onto racks from the floor to stretchers or wheelchairs. Must possess the degree of respiratory volume and upper body strength to perform CPR and other patient care treatments. Must be able to stretch, reach, and retrieve equipment from supply carts and to bend to reach equipment stored below the waist. WORKING ENVIRONMENT: Busy, often stressful, ambulatory setting providing direct patient care to all age patients.

Northern Light Mercy Hospital Department: Primary Care - South Portland Mercy Primary Care South Work Type: Full Time Hours Per Week: 36.00 Work Schedule: 7:30 AM to 5:00 PM * Sign On Bonus for Eligible Candidates* The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values of Northern Light Health. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital. Responsibilities: * Identify necessary equipment and materials for patient visits * Room patients in accordance with established guidelines and visit purpose/types (including but not limited to: Document chief complaint; Document accurate vital signs; Confirm med list with patient; Confirm pharmacy; Document smoking status; Document depression screening; Document fall risk; Assess and administer appropriate immunizations. * Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner * Accurately performs office procedures * Schedule patient appointments * Proper preparation of lab specimens * Set up prescription refill per guidelines * Report lab and diagnostic results per guidelines * Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. * Assist and/or chaperone patient procedures * Manage provider paper documents as applicable * Respond to patient phone calls in a timely manner * Prepare and conduct EKGs, eye and auditory screening, phlebotomy and ear lavage * Assist with casting and splinting * Prepare patient health information via electronic records (pre-visit prep) for all scheduled appointments * Perform and document immunizations (including IMMPACT as applicable) and injections * Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed * Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact * With provider supervision, work in provider tasks, review and assist in other population health management functions * Coordinates and manages provider's tasks activity (i.e., lab result reporting, phone calls, order entry, Rx processing, and outreach efforts) following standard processes and guidelines in oversight of meeting provider and patient needs * Collect clinical information and communicates to provider * Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. * Ensure provider schedule meets the needs of patients (visit and non-visit) * Ensures patients are roomed and ready for provider within 7 minutes of appointment time * Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. * Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, and FOBT's. May perform various CLIA waived lab tests as ordered by provider. Competent in following process of recording waived testing quality requirements. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies. (If applicable) * Administer immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) * Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures * Ensure patient care equipment operates in accordance with quality standards * Provides patient education in support of patient visit and ongoing care as directed by provider. * Assist with orientation and training of new staff members * Maintain clinical/technical skills and knowledge through ongoing development and continuing education. * Demonstrates age-specific competencies: communicate with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station * Set up follow up letters and reminders for service * All other duties as assigned Other Information: * BLS for Healthcare professional certification is required at time of hire Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. Education * Required High School Diploma/General Educational Development (GED) • Associates Degree strongly preferred • Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam within 6 months of hire, or minimum of four years of relevant work experience and certification as a medical assistant Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting.

Northern Light Mercy Hospital Department: Primary Care - West Falmouth Mercy Wst Falm Primary Cr Work Type: Full Time Hours Per Week: 36.00 Work Schedule: Variable * Sign On Bonus for Eligible Candidates* The Medical Assistant works in collaboration with all members of the care team providing high quality compassionate care consistent with the Mission and Values of Northern Light Health. This is accomplished by being primarily responsible for ensuring efficient patient flow, working to actively enhance patient relationships and loyalty, pre-planning for patient visits, managing visit cycle time, office workflows, and patient access (phone, scheduling), assisting assigned provider and care team with rooming and patient care procedures, including electronic and written documentation, and coordinating patient activities that support managing the targeted population's health. The incumbent performs duties and tasks in accordance with standards established for the job. The incumbent may have access to highly confidential patient, employee and/or hospital proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, or other security risks to the organization. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Hospital. Responsibilities: * Identify necessary equipment and materials for patient visits * Room patients in accordance with established guidelines and visit purpose/types (including but not limited to: Document chief complaint; Document accurate vital signs; Confirm med list with patient; Confirm pharmacy; Document smoking status; Document depression screening; Document fall risk; Assess and administer appropriate immunizations. * Communicates pertinent patient medical information and findings in a timely manner to the patient and/or appropriate staff person in a respectful clear, concise manner * Accurately performs office procedures * Schedule patient appointments * Proper preparation of lab specimens * Set up prescription refill per guidelines * Report lab and diagnostic results per guidelines * Documentation of patient encounters (including face to face, phone and patient portal) into multiple systems, including EMR, to comply with organizational initiatives including: PCMH, Meaningful Use, and the Beacon ACO measures. * Assist and/or chaperone patient procedures * Manage provider paper documents as applicable * Respond to patient phone calls in a timely manner * Prepare and conduct EKGs, eye and auditory screening, phlebotomy and ear lavage * Assist with casting and splinting * Prepare patient health information via electronic records (pre-visit prep) for all scheduled appointments * Perform and document immunizations (including IMMPACT as applicable) and injections * Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed * Ensures all consults and charts are prepared or scanned, downloaded and communicated in preparation for patient contact * With provider supervision, work in provider tasks, review and assist in other population health management functions * Coordinates and manages provider's tasks activity (i.e., lab result reporting, phone calls, order entry, Rx processing, and outreach efforts) following standard processes and guidelines in oversight of meeting provider and patient needs * Collect clinical information and communicates to provider * Performs direct patient care services in accordance with clinical guidelines in a patient-centered manner. * Ensure provider schedule meets the needs of patients (visit and non-visit) * Ensures patients are roomed and ready for provider within 7 minutes of appointment time * Participates in daily huddles and weekly team meetings to improve workflows and contribute to improving patient population outcomes. * Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, and FOBT's. May perform various CLIA waived lab tests as ordered by provider. Competent in following process of recording waived testing quality requirements. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current guidelines and policies. (If applicable) * Administer immunizations and medications in accordance with current guidelines ensuring level and scope of practice standards. (If applicable) * Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and utilizing standard infection control guides and stocking procedures * Ensure patient care equipment operates in accordance with quality standards * Provides patient education in support of patient visit and ongoing care as directed by provider. * Assist with orientation and training of new staff members * Maintain clinical/technical skills and knowledge through ongoing development and continuing education. * Demonstrates age-specific competencies: communicate with each patient in a way that is appropriate to his or her particular age, capabilities or disabilities, temporary impairments, emotions, stresses, culture, and individual station * Set up follow up letters and reminders for service * All other duties as assigned Other Information: * BLS for Healthcare professional certification is required at time of hire Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) • Associates Degree strongly preferred • Completion of medical assistant program enabling incumbent the ability to sit for Medical Assistant certification exam within 6 months of hire, or minimum of four years of relevant work experience and certification as a medical assistant Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Potential exposure to noise levels being uncomfortable. * Potential exposure to noxious odors. * Potential exposure to very hot or cold temperatures. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting. Portland, Maine, Catholic, Sisters of Mercy, Level 2 NeoNatal Nursery

Northern Light Blue Hill Hospital Department: Primary Care - Blue Hill Blue Hill Clinic Work Type: Full Time Hours Per Week: 38 Hours per Week Work Schedule: 7:00 PM to 5:30 AM The certified medical assistant I provides direct and in-direct patient care under clinical direction of the provider they are working with and the office leadership within a medical office setting. Performs duties such as routine intake of patients which includes taking vital signs and chart prep, performing point of care testing as appropriate, and assuring patients understand their plan of care and instructions. May also be required to transport patients between hospital departments. They will also be required to answer phone messages, propose orders when there is not a protocol to support, and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete. Responsibilities: Clinical * Properly collect and understand the required vital signs, screening questions. * Properly gather a history and reason for visit. * Ensure a complete medication reconciliation is completed at each visit. * Perform venipuncture, label and deliver lab specimens, immunizations, and prepare patient for procedure. * Provides care in accordance with the patient's plan of care. Administrative Assisting * Document all aspects of patient care in a timely manner on both paper medical records and the electronic medical record * Manages clinical desktop to ensure timely communication with patients, specialists and medication refills. Communication & Customer Service * Communicates and interacts with patients and families, providers, peers and other health care members to maximize successful outcomes and maximize function of the unit. Medical Law & Ethics * Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed. Patient Care Coordination & Education * Facilitate patient compliance (e.g. continuity of care, follow up, medication compliance) to optimize health outcomes. Other * May perform other duties upon request and with proper training and competency documented. Other Information: * Certification or Registration from a national Medical Assisting Organization. Competencies and Skills * Basic Life Support * Blood Pressure Measurement * Electronic medical record software. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Injection Administartion * Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Obtain Vital Signs * Performing an ECG * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Specimen Collection * Sterile Gloving Technique * Wound Care * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Certification (CMA) or Registered (RMA) from an approved national medical assisting body. Required Experience * 0 year/years of Relevant Work Experience Working Conditions * Potential exposure to hazardous materials. * Potential exposure to abusive and/or aggressive people. * Lifting, moving and loading 20 to 30 pounds. Blue Hill, Maine, BH, Rural Health Care, Downeast, Coastal, new facility

Northern Light Blue Hill Hospital Department: Primary Care - EW Dixon Eleanor Widener Dixon Mem Clnc Work Type: Full Time Hours Per Week: 40 Hours per Week Work Schedule: 7:00 AM to 4:30 PM The Certified Medical Assistant III has met the experience requirement as well as achieved and maintained the points required to have advanced to this final step in the NLH Medical Assisting Ladder. This position represents the ultimate performance for a certified medical assistant. The CMAIII provides direct and in-direct patient care under clinical direction of the provider they are working with and the office leadership within a medical office setting. Performs duties such as routine intake of patients which includes taking vital signs and chart prep, performing point of care testing as appropriate, and assuring patients understand their plan of care and instructions. May also be required to transport patients between hospital departments. They will also be required to answer phone messages, propose orders when there is not a protocol to support, and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete. The CMAIII provide additional advanced clinical tasks based on the needs of the specialty and department. The CMAIII serves as a mentor to new employees and students. Responsibilities: Clinical * Properly collect and understand the required vital signs, screening questions. * Properly gather a history and reason for visit. * Ensure a complete medication reconciliation is completed at each visit. * Perform venipuncture, label and deliver lab specimens, immunizations, and prepare patient for procedure. * Provides care in accordance with the patient's plan of care. Administrative Assisting * Document all aspects of patient care in a timely manner on both paper medical records and the electronic medical record. * Manages clinical desktop to ensure timely communication with patients, specialists and medication refills. Communication & Customer Service * Communicates and interacts with patients and families, providers, peers and other health care members to maximize successful outcomes and maximize function of the unit. Medical Law & Ethics * Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed. Patient Care Coordination & Education * Facilitate patient compliance (e.g. continuity of care, follow up, medication compliance) to optimize health outcomes. Medical Assistant III requirements * Achieve the minimum number of items/points (18) from the verification checklist. Including at least one from each category. * Leadership (Preceptor, NLH Committees, MO Committees and workgroups). * Quality & Performance Improvement (Quality Checks Lab, EOC, RL investigations, Pop Health Projects). * Collaboration, Teamwork & Community (cross trained multiple departments, competency as PSR, Community Volunteer, Picked up 4 or more shifts per quarter in additional coverage). * Professional Development (Instructor for BLS, ALS, MOAB, serve on State or National Professional Org, Have a Associates/Bachelors Degree). Other * May perform other duties upon request and with proper training and competency documented. Other Information: * Be in good standing regarding attendance and have no serious discipline or corrective action in the most recent 12 months. * Have obtained a minimum, overall score of "Meets Expectations" (3) on their most recent performance evaluation. * Achieve the minimum number of items on the verification checklist for that level. * Have manager approval to apply for initial advancement. Competencies and Skills * Basic Life Support * Blood Pressure Measurement * Electronic medical record software. * Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully. * Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets. * Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority. * Injection Administartion * Ability to understand the language used to precisely describe the human body including its components, processes, conditions affecting it, and procedures performed upon it. * Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming. * Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing. * Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques. * Obtain Vital Signs * Performing an ECG * Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues. * Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable. * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details. * Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration. * Specimen Collection * Sterile Gloving Technique * Wound Care * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Current MA registration/certification. Required Experience * 2 year/years of Relevant Work Experience Working Conditions * Potential exposure to abusive and/or aggressive people. * Potential exposure to diseases or infections. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. Blue Hill, Maine, BH, Rural Health Care, Downeast, Coastal, new facility

Northern Light Blue Hill Hospital Department: Primary Care - Castine Castine Community Health Srvcs Work Type: Full Time Hours Per Week: 36 Hours per Week Work Schedule: Variable To provide clinical support for the medical practitioners. The Clinical Assistant assists the practitioner in the performance of medical procedures, conducts follow up with patients on lab and test results, screens patient calls as needed, performs phlebotomy work, and manages the patient record. Acts as liaison between patient, hospital, other providers, and the practitioners. *CMA, CCMA, MA, RMA, LPN, EMT, CA Responsibilities: * Practices the Gold Standard Behaviors. * Uses API and EBT appropriately. * Dresses appropriately. * Maintains confidentiality of all patient, donor and employee information. * Collects, reviews and documents patient's current health status and history according to standard. Chart prep protocol is done prior to visit. * Performs and documents clinical/nurse visits per office workflow. * Orders, and/or inventories all state-supplied immunizations as delegated. Immunizations are stored and documented per state requirements. * Prepares lab specimens for transport. * Follows office workflows. * Participated in quality control/performance improvement activities. * Observes safety rules/regulations/policies and procedures. * Proper use of organization property and equipment. * Is knowledgeable in preparing patients to be seen in the practice. * Performs and documents results of point of care testing and appropriate interventions. * Performs ongoing patient screening, planning and implementation of patient care by effectively implementing the care. * Coordinates patient educational materials and ensures their availability. * Observes Standard Protocols for Infection Control. * Participation in PCMH/ACO/MU measures. * Participates in annual mandatory in-service. * Maintains qualifications. Other Information: CMA or CCMA required. Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Working Conditions * Potential exposure to abusive and/or aggressive people. * Work with computers, typing, reading or writing. * Lifting, moving and loading 20 to 30 pounds. * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking.

Northern Light A.R. Gould Department: Primary Care - Ft Fairfield Northern Light Health Center Fort Fairfield Work Type: Full Time Hours Per Week: 20.00 Work Schedule: No Hours Assigned The Medical Assistant provides primary clinical support to the provider, patient, and family members involved in the patient's care. Maintains complete and accurate documentation in the medical record to ensure continuity and quality of care. Promotes a clean and safe environment. Meets qualifications to provide care for patients within the age-specifics ranges cared for in the assigned practice setting. Collects subjective information from the patient, family, or patient representative and performs clinical interventions under the delegation of a physician/ mid-level provider, while reporting to dyad leaders or clinical lead for daily operational issues. Consistently provides the highest level of patient care and supports the needs of the patient, practice, and clinical team; while maximizing patient satisfaction, providing safe and cost-effective care, and performing at the highest level of their credential. Responsibilities: * Assists providers in exam procedures in a professional, safe, and competent manner; maintaining sterile technique when applicable * Maintains current clinical competency, knowledge, and skills specific to the population of patients to whom care is administered * Demonstrates ongoing professional growth and provides documented evidence of participation in continued educational offerings * Collects, reviews and documents patient's current subjective health status and history. Completes initial Review of Systems consistent with reason for visit/chief complaint * Is knowledgeable in the appropriate rooming and preparation of patients to be seen in the practice * Accurately documents subjective history and complaints, vital signs, and any interventions performed in the medical record according to hospital and practice standards * Attains/maintains competency in point of care testing performed within the practice * Attains/maintains competency in interventions performed within the practice and performs these interventions according to practice policy/protocol in order to enhance efficiency. May include, but not limited to EKGs, vital signs, PPD planting, phlebotomy, simple wound care and dressing changes, suture and staple removal, respiratory function testing, ear lavage, and splinting * Demonstrates competency in safe medication administration; strictly adhering to the medication administration policy * Immunizations are scheduled, administered per CDC recommendations, and documented per practice guidelines * Accepts telephone orders according to practice protocols, documents these orders utilizing read-back method to prevent error, and completes orders in a timely fashion * Refills medication prescriptions per office protocol, regulations, or refers to Clinical Practice Lead as appropriate * Completes orders per provider direction or JPP, safely, in a time-effective manner, supported by appropriate documentation * Participates in maintenance of working environment (e.g., cleaning, stocking of rooms) daily or as necessary. Maintains cleanliness of room per infection control policy * Identifies and documents patient(s) readiness to learn, barriers to learning, and preferred method of education. Provides educational materials based on these findings * Ensures that supplies and equipment inventory is adequate to meet practice needs; paying attention to integrity of equipment and expiration dating of supplies * Follows appropriate procedure for obtaining and returning/cleansing/disposing of equipment and supplies per infection control policy * Ensures all specimens are accurately labeled and processed correctly per policy * Reviews provider messages/desktops in a timely manner; independently completing tasks within MAâ€s job responsibility per practice and relaying relevant information to provider as appropriate * Demonstrates ownership and accountability of any errors by reporting to supervisor and per policy * Utilizes appropriate personal protective equipment as determined by the patientâ€s clinical presentation and per infection control policy. * Assists administrative/office staff with sharing phone call coverage, scheduling of appointments, and making referrals as determined by the practice leadership. Is proficient in telephone messaging and documentation per policy * Demonstrates effective and courteous customer, physician practice staff, and ancillary staff communication skills * Responds to all calls and electronic messages promptly and courteously * Responds to and resolves issues promptly through effective communications and refers patients to appropriate practice leadership for follow-up as appropriate * Accountable for adherence to JC, CMS, Population Focused Care, OSHA, CDC, state regulations, and clinic policies and procedures. Reports any noted compliance concerns within practice to appropriate leadership * Proactively focuses efforts and energy on successfully attaining goals and objectives to maximize patient care, health care cost containment, and practice flow * Consistently meets customer needs by continuous professional growth, displaying competency in skills required to perform duties, and by strictly adhering to policies and procedures, compliance, and quality measures * Patient Confidentiality is protected at all times * Utilizes proper body mechanics and knowledge of safe patient handling policies to ensure personal safety * Maintains a professional demeanor both inside and outside of the workplace * Assist other staff and providers as required with special projects and requests Float to other departments as needed to cover Medical Assistant duties in employee absences Other Information: Graduate of an accredited two-year Medical Assistant program or Or certified by the NHA or AAMA preferred. For those not certified, National certification must be successfully attained within 6 months of employment and maintained after completion of certificate or degree program to meet compliance to perform in this position. Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Graduate of an accredited two-year Medical Assistant program or Or certified by the NHA or AAMA preferred. For those not certified, National certification must be successfully attained within 6 months of employment and maintained after completion of certificate or degree program to meet compliance to perform in this position. Working Conditions * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking. * Lifting, moving and loading 20 to 30 pounds. * Potential exposure to abusive and/or aggressive people. ARG, Presque Isle, Aroostook County, Maine, TAMC, Northern Maine, Rural Health Care

Northern Light Eastern Maine Medical Center Department: Primary Care - Hampden Hampden Family Medicine Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 7:00 AM to 5:30 PM provide support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: assisting providers with procedures, conducting follow up with patients on lab and test results, rooming patients, obtaining ECG's, preloading and confirming office appointments. The successful candidate will be hired at a level commensurate with licensure and/or certification. MINIMUM EDUCATION REQUIREMENTS: MEDICAL ASSISTANT requirement(s): High school diploma or GED and successful completion of a medical assistant program or current student nearing completion of a Medical Assistant program. . Students encouraged to apply during externship MEDICAL ASSISTANT - Certified/Registered requirement(s): 1. High school diploma or GED. Successful completion of a medical assistant program AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained OR 2. In lieu of a formal medical assistant program, five years' experience as a Medical Assistant AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained LPN requirements: current Maine LPN licensure or eligible for Maine LPN licensure EXPERIENCE PEFERRED FOR ALL POSITIONS: Direct patient care in a health care facility. Ambulatory medical office setting. Experience with Cerner OTHER SKILLS REQUIRED: Current CPR certification. Ability to obtain accurate vital signs and patient histories. Competent in use of computer software. PHYSICAL REQUIREMENTS: Flexibility, dexterity, visual acuity, hearing acuity, able to work sitting at workstation, using keyboard, working in front of a video display monitor, moderate walking throughout facility. This individual must be able to lift approximately 15 pounds unassisted. Reaching and stretching intermittently are required for assisting patients in the ambulatory setting. Must possess the degree of total body strength and flexibility necessary to assist patients with transfers and mobility. Must be able to lift approximately a 200 lb. patient with the help of several other health care workers. Patients are assisted in ambulating from the waiting room to exam rooms and back. Portable O2 tanks are lifted onto racks from the floor to stretchers or wheelchairs. Must possess the degree of respiratory volume and upper body strength to perform CPR and other patient care treatments. Must be able to stretch, reach, and retrieve equipment from supply carts and to bend to reach equipment stored below the waist. WORKING ENVIRONMENT: Busy, often stressful, ambulatory setting providing direct patient care to all age patients.

Northern Light Eastern Maine Medical Center Department: Primary Care - Hampden Hampden Family Medicine Work Type: PRN Hours Per Week: Variable Work Schedule: Variable Hours provide support to medical practitioners providing patient care services in an ambulatory setting. Responsibilities include both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: assisting providers with procedures, conducting follow up with patients on lab and test results, rooming patients, obtaining ECG's, preloading and confirming office appointments. The successful candidate will be hired at a level commensurate with licensure and/or certification. MINIMUM EDUCATION REQUIREMENTS: MEDICAL ASSISTANT requirement(s): High school diploma or GED and successful completion of a medical assistant program and externship (equivalent work experience can be substituted for externship) or current student nearing completion of a Medical Assistant program which includes an externship. If not currently certified (CCMA, CMA, NCMA, RMA) then must obtain Assessment-Based recognition in Order Entry (ABR-OE) within 6 months of eligibility. Students encouraged to apply during externship MEDICAL ASSISTANT - Certified/Registered requirement(s): 1. High school diploma or GED. Successful completion of a Medical assistant program and externship (equivalent work experience can be substituted for externship) AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained OR 2. In lieu of a formal medical assistant program, five years' experience as a Medical Assistant AND one of the following certifications or registrations: CCMA, CMA, NCMA, RMA. Certification and/or registration must be maintained LPN requirements: current Maine LPN licensure or eligible for Maine LPN licensure EXPERIENCE PEFERRED FOR ALL POSITIONS: Direct patient care in a health care facility. Ambulatory medical office setting. Experience with Cerner OTHER SKILLS REQUIRED: Current CPR certification. Ability to obtain accurate vital signs and patient histories. Competent in use of computer software. PHYSICAL REQUIREMENTS: Flexibility, dexterity, visual acuity, hearing acuity, able to work sitting at workstation, using keyboard, working in front of a video display monitor, moderate walking throughout facility. This individual must be able to lift approximately 15 pounds unassisted. Reaching and stretching intermittently are required for assisting patients in the ambulatory setting. Must possess the degree of total body strength and flexibility necessary to assist patients with transfers and mobility. Must be able to lift approximately a 200 lb. patient with the help of several other health care workers. Patients are assisted in ambulating from the waiting room to exam rooms and back. Portable O2 tanks are lifted onto racks from the floor to stretchers or wheelchairs. Must possess the degree of respiratory volume and upper body strength to perform CPR and other patient care treatments. Must be able to stretch, reach, and retrieve equipment from supply carts and to bend to reach equipment stored below the waist. WORKING ENVIRONMENT: Busy, often stressful, ambulatory setting providing direct patient care to all age patients.

Northern Light A.R. Gould Department: Primary Care - Pediatric North Street Healthcare Mall Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:00 AM to 5:00 PM Provides direct and in-direct patient care under direction of office leadership. Performs duties such as routine intake of patients which includes taking vital signs, performing point of care testing as appropriate and assuring patients understand their discharge instructions. May also be required to transport patients. They will also be required to answer phone messages, propose orders per the JPP and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete. Responsibilities: * Communicates and interacts with patients and families, physicians, peers and other health care members to maximize successful customer outcomes and maximize function of the unit * Orients patient to hospital environment and routine * Attends and serves on one-unit committee or educational peer opportunity to improve quality and/or engagement * Documents all aspects of patient care in a timely manner * Participates in unit quality improvement initiatives * Provides care in accordance with the patient's plan of care * Label and Delivers specimens per policy * Maintains a safe environment complying with Northern Light Health policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed * May perform other duties upon request. Other Information: Graduate of an accredited two-year Medical Assistant program or Or certified by the NHA or AAMA preferred. For those not certified, National certification must be successfully attained within 6 months of employment and maintained after completion of certificate or degree program to meet compliance to perform in this position. Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability . * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Graduate of an accredited two-year Medical Assistant program or Or certified by the NHA or AAMA preferred. For those not certified, National certification must be successfully attained within 6 months of employment and maintained after completion of certificate or degree program to meet compliance to perform in this position. Working Conditions * Prolonged periods of sitting. * Prolonged periods of standing. * Prolonged periods of walking. * Lifting, moving and loading 20 to 30 pounds. * Potential exposure to abusive and/or aggressive people. ARG, Presque Isle, Aroostook County, Maine, TAMC, Northern Maine, Rural Health Care

Northern Light A.R. Gould Department: Infusion Services Northern Light A.R. Gould Hospital Work Type: Full Time Hours Per Week: 36.00 Work Schedule: 7:00 AM to 7:00 PM Provides direct and in-direct patient care under direction of office leadership. Performs duties such as routine intake of patients which includes taking vital signs, performing point of care testing as appropriate and assuring patients understand their discharge instructions. May also be required to transport patients. They will also be required to answer phone messages, propose orders per the JPP and assure providers are made aware when there are outstanding tasks on their desktops/message center that they must complete. Responsibilities: * Communicates and interacts with patients and families, physicians, peers and other health care members to maximize successful customer outcomes and maximize function of the unit * Orients patient to hospital environment and routine * Attends and serves on one-unit committee or educational peer opportunity to improve quality and/or engagement * Documents all aspects of patient care in a timely manner * Participates in unit quality improvement initiatives * Provides care in accordance with the patient's plan of care * Label and Delivers specimens per policy * Maintains a safe environment complying with policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed * May perform other duties upon request. Other Information: Education and Experience • Healthcare experience or training preferred. • Current graduate of a recognized MA program or on-line course preferred. • Must have approved national certification at time of hire. • BLS certification is to be obtained prior to caring for patients and is to be kept current. • High school diploma or GED is preferred. Required Minimum Knowledge, Skills and Abilities • Meets MA core clinical competencies. • Demonstrate system values and integrates them into daily practice. • Actively support patient-centered care with sensitivity and respect for the diversity of human experience. • Ability to work independently and in a team atmosphere. • Basic ability to use and navigate NLH employee applications, such as to review pay statements, record timekeeping and to send and receive emails. • Ability to provide age-appropriate care. • Ability to be adaptable to a fast-paced ever-changing environment. • Skilled in exemplary customer service skills and demonstrate consistent use of Caring Behaviors. • Ability to communicate well with all members of the healthcare team. Competencies and Skills * Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level. * No previous experience required.• Healthcare experience or training preferred. * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required No Minimum Requirement• Healthcare experience or training preferred. • Current graduate of a recognized MA program or on-line course preferred. • Must have approved national certification at time of hire. • BLS certification is to be obtained prior to caring for patients and is to be kept current. • High school diploma or GED is preferred. Working Conditions * Lifting, moving and loading 30 to 50 pounds. * Work beyond the regularly scheduled hours. ARG, Presque Isle, Aroostook County, Maine, TAMC, Northern Maine, Rural Health Care

Northern Light Maine Coast Hospital Department: Primary Care - Ellsworth Ellsworth Family Practice Work Type: PRN Hours Per Week: No Hours Assigned Work Schedule: Variable Reports to the Practice Manager, provides patient care that meets the psychosocial, physical, and general aspects of care as directed by the physician and/or registered nurses. Communicates with the patient care team, patient, and families in a manner that reflects professional expectations. This position will work collaboratively with the RNs/Director on the day-to-day review of patients orders. Responsibilities: * Completes a medical history from the patient/family in accordance with practice requirements. • Accurately takes and records vital signs in a timely fashion. • Recognizes and responds to emergencies appropriately. • Prepares patient for examination appropriately. • Explains treatments and procedures to patients and family, ensuring their understanding. • Collects and prepares lab specimens using proper collection and identification techniques. • Performs EKG's as ordered in applicable areas. • Manages all EAR tasks and Provider orders within their scope of certification. • Maintains accurate medication and immunization records on new and established patients. • Demonstrates the ability to document pain using an age appropriate pain scale. • Demonstrates the ability to listen, comprehend, understand and communicate patient's needs. • Proactively provides/promotes a safe patient environment and reports problems. • Performs clerical duties in assigned work areas as directed by the RN/Director. • Participates in practitioner's plan of care. • Records patient data to identify each patient's age specific needs and incorporates those needs in the plan of care. • Assists in communicating the medical plan of care as indicated by the patient's response to the objectives, overall plan appropriateness and effectiveness. • Collaborates with practitioners, nursing, and manager to meet the needs of the constant patient flow. • Collects, reviews, and communicates pertinent patient information for next day's schedule. • Performs equipment checks as needed by practice policy. • Oversees the cleaning, sterilization and maintenance of needed supplies and equipment. • Collaborates with practitioners, manager, nursing and other staff to meet the needs of constant patient flow. • Reviews patients orders, ensuring appropriate diagnosis based on orders to mitigate Medical Necessity denials. • Introduces and identifies self as CMA. Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and their families. • Assists practitioners with patient examinations, as directed. • Implements practitioner orders for the delivery of care in a timely, coordinated manner inclusive of working collaboratively with CCOM. • Uses aseptic technique when providing appropriate patient care (caths, dressings, suture removal) in applicable areas. • Assists in meeting quality measures for meaningful use and other governing entities. • Administers medication (PO, IM, SL, subq, intradermal) in a safe and timely manner per policy 100% of the time. This includes, but not limited to: verifying identification of the patient AND obtaining verbal verification of identity (name and DOB) from the patient or family, as appropriate. • Provides the patient/family with verbal and written information about medications as needed, particularly newly prescribed medications. • Orders prescription renewals/refills with pharmacy consistent with policy. • Documents changes in patient condition as appropriate. • Documents patient response to medication, treatments and clinical action and education. Other Information: Certified Medical Assistant (CMA, RMA, NCMA or CCMA) OR graduates eligible to be certified within 18 months of hire, OR graduates completing externship and eligible to be certified within 18 months of hire. BLS certification, required. Must maintain national certification (CMA, RMA, NCMA or CCMA). Competencies and Skills * Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. * Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education * Required High School Diploma/General Educational Development (GED) Working Conditions * Work with computers, typing, reading or writing. * Prolonged periods of standing. * Prolonged periods of walking. * Potential exposure to very hot or cold temperatures.