Operations Manager jobs at Northern Tool + Equipment

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference. The Operations Manager is responsible for overall site production operations. Creates a work environment which promotes safety, quality, delivery, and cost-effectiveness. Effectively develops teams that are able to achieve corporate improvement objectives. Accountable for all aspects of plant production performance while ensuring objectives are attained in a cost-effective manner. Drives best practices through the organization and leads process improvement. Why work at MCC: Compensation: Competitive Compensation Generous benefits package including medical, dental, vision, disability, life insurance and 401(k) Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays Responsibilities: Directly, and through delegation, coordinates activities required to assure safety, quality, delivery, and cost meet specified targets. Assures the compliance of behavior-based safety initiatives and continuously improves safety performance. Executes quality control plans for compliance to standards and drives variation reduction within the process. Assesses on-time delivery performance and develops actions to improve and sustain high level of performance. Holds direct responsibility for managing cost by effective management of labor, overtime, and expenditures. Determine staffing requirements weekly and re-deploy resources during the week as needed to address any shifting staffing needs or changes in priorities and scheduling. Reviews and analyzes production reports to determine root causes of variance from budget, and develops and executes corrective actions, using structured root cause analysis and Lean Policy Deployment methodologies. Using Lean principles, form teams and involve people to improve productivity, decrease lead times, reduce waste and attain customer quality requirements. Reviews and analyzes production reports to determine root causes of variance from budget and develops and executes corrective actions. Recommend and initiate cost reduction programs centered around capital improvements where ROI and pay back criteria are favorable. Promotes, prepares, and participates in kaizen activities. Sustains results. Facilitates the execution of daily Gemba walk by assuring the proper utilization of hour-by-hour, SQDC boards and War Room tools. In conjunction with Human Resource Manager, coordinates appropriate “required to operate” and “required on roles” staffing levels. Directs the efforts of plant supervision to ensure the consistent application of human resource policies, procedures, and plant rules. Assures adherence to safety accountability guidelines. Coaches and mentors team members to assure their ongoing development Stays abreast of new trends and developments in methods, techniques, equipment, tools, materials, and supplies, which might be incorporated into the production process to increase efficiency or better use of resources. Researches and recommends capital equipment purchases. Participates in special projects and performs other duties as assigned. Qualifications: A hands-on leader that is a role model with high integrity, positive influence, and strong business acumen that embraces change and change management, possesses a continuous improvement mindset, and has a passion for exceeding customer and company expectations. Degree in Engineering, Industrial Technology or Business or equivalent 10 years of staff level leadership experience. Minimum of 7 years' experience in Operations Management and/or Lean Management. Printing industry experience is preferred. Experience in being a change agent in complex transformational activities. Significant experience in implementation of Lean principals as they apply to manufacturing operations. Ability to apply structured problem-solving methodologies to determine root cause of problems and provide effective countermeasures. Excellent communication skills Advanced excel skills #APPCAST #LI-CL1 For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations. MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at ***************** If you need assistance or an accommodation in applying, please contact our Human Resources Department at ***********************. Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Route Service Manager UniFirst seeking a Route Service Manager to join our team! The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The ideal candidate will drive customer satisfaction, account growth, and profitability for their location. What's in it for you? Training: Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. The Route Service Manager role can lead to many other leadership opportunities in our Plants and across the organization. Culture: Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends? Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. What you'll be doing: Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors Build strong relationships with your customers and elevate your team's level of achievement in customer satisfaction Collaborate closely with location management team to provide the best customer service and product programs Negotiate customer contract renewals Qualifications What we're looking for: An individual who is business savvy and enjoys figuring out innovative ways to help increase profit and grow the customer satisfaction within their UniFirst Location A results-driven, relationship manager who isn't afraid to roll up their sleeves and help the team and most importantly, the customer Someone who will enjoy working with your own team of Route Service Representatives and Route Service Supervisors that need your help and support as they develop in their own role Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards. High School Diploma or GED - bachelor's degree preferred. Prior customer service experience Ability problem solve and handle a variety customer service situations Ability to negotiate, train, coach and lead a team Strong computer proficiency (MS Office) Excellent verbal & written communication skills 21 years of age Valid non-commercial driver's license in the state of residence Must meet pre-employment DOT physical requirements Physically capable of lifting up to 50 pounds Benefits & Perks 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses About UniFirst The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization. UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our team. There's a lot to love about UniFirst, where you come first. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

About Us: Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes. About the Job: We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio. Responsibilities: Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence. Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies. Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals. Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed. Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets. Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency. Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement. Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality. Qualifications: Education: Bachelor's degree in Business or related field. Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management. Skills: Proven ability to manage multifamily property operations with a hands-on, proactive approach. Excellent leadership skills, capable of motivating and directing teams to achieve operational targets. Exceptional communication skills, proficient in discussing complex operational details with various stakeholders. Proficient in property management software, preferably with expertise in AppFolio Strong financial acumen with experience in budget development and fiscal management. Ability to think big picture, while also has great attention to details Language: Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders. Compensation: A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary. Application Process: Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.

The CNC Manager is responsible for overseeing day-to-day operations of the CNC Department. A CNC Manager will lead activities of the CNC department including multiple machines and machine types; supervisors; and all hourly employees, in a dynamic and growing unit of the business. EDUCATION, EXPERIENCE, REQUIRED SKILLS: High school degree or equivalent Minimum 5 years' experience in the CNC Machining Industry and five (5) years supervisory experience in associated manufacturing. Programming experience; Good math and measurement skills Independent & self-motivated Good problem-solving skills. Good communication skills Strong supervisory skills, including training, counseling and disciplinary. Understanding of company health, safety, and environmental policies Extensive knowledge of production processes and equipment in the department or shift under their supervision. AUTHORITY AND RESPONSIBILITY: Executes policies, plans, and procedures for the CNC Dept, including but not limited to the areas of staffing, scheduling, manufacturing operations, plant safety, and product quality. Manages staff selection, performance, development, and training processes to ensure Team competencies and capabilities to achieve business goals and expectations. Develop and implement KPIs/metrics to measure and track performance concerning production, quality, and on-time delivery. Identify and implement process improvement activities, including development, justification, and implementation of continuous improvement initiatives. Responsible for the development and implementation of appropriate cost control and cost reduction initiatives within responsible functions Implements and develops manufacturing processes and departmental SOPs while adhering to all company manufacturing standards/methods and policies, including safety-related initiatives. Optimize production planning to ensure machines are fully scheduled and utilized. Follow a “safety, quality, production” mindset - ensuring all activities are safe, all products produced are of 1st quality, and production is optimized. Lead efforts to implement 6S in the area. Liaison between CNC Dept and all other depts, including quality, sales, painting, and shipping, to ensure complete cooperation and coordination. Implementation of incentive programs related to production and quality targets. Lead and develop supervisors and machinists to enhance success in all aspects of the operation. Lead and establish a department/work environment based on mutual respect, safety, accountability, and cleanliness. Ensure that commitments are met to meet the needs of customers. Should possess recognizable and demonstrable strategic leadership skills. Must have a hands-on, get-it-done attitude. Detect, report, problem-solve, and implement solutions to faulty machine operations, defective material, equipment, drawing discrepancies, performance, and other unusual conditions. Provide direction, coaching, development, and support to CNC Dept employees. PHYSICAL REQUIREMENTS: Ability to climb stairs and/or ladders numerous times during shift Ability to stand and walk up to 12 hours per day Ability to wear PPE, including, but not limited to, a respirator, hard hat, safety glasses and uniform, for up to 10 hours per day, if necessary Capable of lifting heavy objects up to 50 pounds Must be available to work extended hours, as needed NOTE: Job descriptions are developed to list the basic requirements of a job. Specific tasks and job functions are subject to change by management. Supervisors, Managers and Directors will assume additional responsibilities, as needed, to assure that employees are properly trained, work is done correctly, work is completed in a timely manner and that the safety and health of the employee is always the first consideration. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Relocation assistance Vision insurance Ability to commute/relocate: Birmingham, AL 35209: Reliably commute or planning to relocate before starting work (Required)

The Sr. Business Operations and Planning Manager plays a critical leadership role in ensuring the efficient and compliant flow of raw materials, intermediates, and finished goods within a chemical manufacturing facility. This position oversees warehouse management, material handling, and master scheduling to support production continuity, regulatory compliance, and customer satisfaction. The ideal candidate brings deep experience in supply chain operations within a continuous manufacturing environment and excels at cross-functional collaboration and continuous improvement. Key Responsibilities: Warehouse Management Lead all warehouse operations, including receiving, storage, inventory control, and outbound logistics for hazardous and non-hazardous materials. Ensure compliance with OSHA, EPA, DOT, and other regulatory requirements related to chemical storage and handling. Implement and maintain best practices in warehouse layout, labeling, and segregation of materials to support safety and efficiency. Material Handling Oversee the safe and efficient movement of raw materials, intermediates, and finished goods across the site. Collaborate with HSE and engineering teams to ensure proper handling of flammable, corrosive, and reactive substances. Optimize material flow to minimize waste, reduce handling time, and support lean manufacturing principles. Master Scheduling Develop and maintain the site's master production schedule in alignment with demand forecasts, inventory targets, and production capacity. Coordinate closely with production, procurement, and quality teams to ensure schedule adherence and timely delivery of customer orders. Monitor and adjust schedules based on changes in demand, supply disruptions, or equipment availability. Leadership & Collaboration Lead and develop a high-performing planning and logistics team. Serve as the primary liaison between site operations and corporate supply chain functions. Drive cross-functional initiatives to improve planning accuracy, reduce lead times, and enhance service levels. Continuous Improvement Identify and implement process improvements using lean, Six Sigma, or other methodologies. Leverage data analytics and ERP/WMS systems to drive decision-making and performance tracking. Support digital transformation initiatives related to supply chain planning and logistics. Qualifications: Bachelor's degree in Supply Chain Management, Chemical Engineering, Operations, or related field (Master's preferred). 7+ years of experience in supply chain or operations roles within chemical or process manufacturing, with at least 3 years in a leadership capacity. Strong knowledge of regulatory requirements for chemical storage, handling, and transportation. Proficiency in ERP (e.g., SAP, Oracle, MRP) and warehouse management systems. APICS, Six Sigma, or PMP certification is a plus. Preferred Competencies: Regulatory Compliance (OSHA, EPA, DOT) Hazardous Materials Handling Production Planning & Scheduling Inventory Optimization Cross-Functional Leadership Lean Manufacturing / Six Sigma Data-Driven Decision Making The expected base pay for this position is $130,700 - $196,100

Title: District Manager Reports To: Regional Manager Department: Field Salary Exempt About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits. Job Summary: In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities. What You'll Do: Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district. Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services. Work to build relationships with customers, providers, and technicians in an assigned district. Source, vet, and manage provider and technician base, ensuring quality delivery of services. Must respond with a sense of urgency to escalations and customer requests. Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations. Provide key market information and contribute to DMG's long and short-term strategies. Own RFP initiatives while negotiating with providers to secure target financial goals. Manage district and travel expenses within or below budget. What You Need: Bachelors degree preferred and/or relative experience; HS Diploma or GED required. Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook. Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software. Valid Driver's License; must provide own vehicle. Possess and demonstrate a proactive, entrepreneurial work style; able to work independently. Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection. Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests Ability to manage the stress of a fast-paced environment. Ability to meet the in-person requirements of the team and/or business needs. What You'll Get: At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers. Some of our many benefits include: Health, dental and vision coverage on day 1. Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting. Paid Primary and Secondary Caregiver leave. Employee Assistance Program to assist with everyday challenges. Paid time off to volunteer. Divisions Maintenance Group is an equal opportunity employer.

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S. Matheson Gas offers: Work Hours: Monday through Friday with possible overtime Full benefits! Health, dental, vision insurance and more Paid holidays & floating holidays, vacation time, sick days 401(k) program with company match Job Summary: The Operations Manager is responsible for the operation of manufacturing ultra-high purity gases for the Electronics & Specialty gas industry in New Johnsonville, TN. The responsibilities include establishing and maintaining operation policies, processes, procedures, training, and safe work practices for all operational employees while fostering a well-trained and motivated staff. This position reports directly to a Director of Operations. Requirements: Education - Bachelor's Degree in Engineering or Business Management Preferred three years knowledge/experience in the electronics and specialty gas industry Previous leadership role with increasing responsibilities Previous experience managing large facilities Hands on understanding of gas production Experience in establishing flow rates Previous operations management experience Strong computer skills Working knowledge of six sigma and lean manufacturing practices Safety training compliance Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Department: Production Reports To: Managing Director, Ambient Operations - AMEA Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products. Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda. Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative. COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth. About the Role: The Plant General Manager (GM) holds full responsibility for all plant operations and support functions, ensuring the delivery of safe, healthy, cost-competitive, and high-quality seafood to our consumers and customers. This role is accountable for achieving the plant operations budget, including CapEx and COGS, while driving measurable improvements in safety, quality, environmental performance, and continuous improvement (CI) initiatives. The GM also plays a critical role in maintaining transparency and alignment with Regional (COSI / Pittsburgh) and Global (TU / Bangkok) teams, and in leading strategic initiatives that improve processes, develop people, and enhance performance. With direct oversight of cross-functional leaders, including Production, Planning/Materials, Engineering, Maintenance, Finance, IT/Digital, SHE, and Quality, the GM ensures effective collaboration across internal functions such as Corporate Supply Planning & Procurement, Finance, Sales, Marketing, QA, Legal, HR, and Communications, as well as with external partners, suppliers, and regulatory agencies. This role serves as the operational voice of the plant and communicates results, risks, and strategic priorities to the broader Ambient BU. The GM operates with a high degree of independence and discretion, and serves as a values-based leader, applying the company's Big 6 Values (Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative) to drive long-term sustainability, a strong culture, and a world-class manufacturing environment. Key Responsibilities: Operational Leadership: Direct end-to-end manufacturing operations, including production, materials, labor, quality, and capital needs. Evaluate and enhance plant efficiency and day-to-day operations. Monitor performance metrics and implement improvements in safety, quality, and cost. Ensure plant performance is transparent and aligned with Regional and Global leadership expectations. Strategic Planning & Execution: Develop and execute plans to meet critical business objectives. Oversee budgeting, expenditure approval, financial variance analysis, and gap-closing action plans. Lead the plant's contribution to continuous improvement and world-class operational performance. People Leadership: Set hiring, performance, and development expectations for all plant departments. Provide training and corrective action plans to improve competency (knowledge, skills, and attitudes). Promote employee engagement, diversity, and development across all levels. Maintain positive labor relations and support leadership growth aligned with company values. Compliance & Safety: Ensure compliance with all environmental, health, safety, and regulatory standards (e.g., FDA, BRC). Review audit results and implement corrective actions. Foster a culture of accountability and safety excellence. Stakeholder Management: Build and maintain strong relationships with plant personnel, regulatory bodies, local suppliers, vendors, and community leaders. Collaborate cross-functionally with Finance, Sales, Marketing, Legal, HR, and Global/Regional Operations teams. Ensures effective collaboration across internal functions such as Corporate Supply Planning & Procurement, Finance, Sales, Marketing, QA, Legal, HR, and Communications, as well as with external partners, suppliers, and regulatory agencies. Qualification: Required: 7-10 years of experience in food production Over 5 years of senior plant management and leadership experience Technical degree in Engineering, Business, or Food Science Strong understanding of plant management and continuous improvement methodologies Proven experience in leadership, goal setting, action planning, performance appraisal, and driving results Demonstrated ability to think strategically while executing tactically Preferred: Experience with BRC or SQF quality systems Background in TPM, Six Sigma / Lean Manufacturing, and Reliability-Centered Maintenance Experience with canning, seaming, retort/sterilization, packaging, or ready-to-eat food production Physical Demands While performing this job, the employee is regularly required to sit, communicate, usually through talking, hearing, writing and typing. Employees should be able to operate standard office equipment, i.e., telephones, computers, facsimile and copier. The employee is occasionally required to stand and walk, and move or lift to 35 lbs. The employee regularly works in a well-lighted, heated and/or air-conditioned indoor office setting with a moderate degree of noise. The employee is required to comply with all company policies, rules, and directives, including safe work practices. Values Collaborative - works well with diverse workforce; communicates professionally with associates and leaders Responsible - punctual, proactively communicates status of issues and projects Humble - eager to learn new skills, asks for assistance when needed Passionate - has a support-mindset; committed to be the best Respectful - exhibits behaviors of caring, compassion, honesty, integrity, and fairness Innovative - constantly looks for ways to be more efficient and productive; Committed to continuous improvement A career at Thai Union is a unique experience to grow as a professional and as a person. You will join a global fast-growing, innovative, and entrepreneurial organization deeply committed to its people, its community, and the environment. Every single one of our employees matter. We are always listening and giving our talent opportunities to grow, develop, and implement new ideas to make a difference. Our focus on corporate social responsibility and sustainability in a creative and dynamic environment, combined with great opportunities to lead progress, is a guarantee you will quickly develop your professional skills within a diverse & inclusive human-centered organization. Thai Union is committed to providing equality of opportunity. If you require any reasonable adjustments to help support your application, please let us know. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Level: Director Reports to: Chief Platform Officer Company: Americana Partners LLC Employment Type: Full-Time Americana Partners is seeking a strategic and service-driven Head of Product Operations to lead the firm's operational platform across wealth management and investment services. This role is critical to ensuring operational excellence, scalability, and risk management while delivering a client-centric experience. The Head of Product Operations will oversee and integrate multiple functional areas-including Alternative Operations, Client & Performance Reporting, Investor & Trading Operations, Billing Operations, Private Wealth Operations, and Fund Administration oversight. This leader must combine precision and control with innovation and execution, while building scalable processes and a high-performing team to support the firm's rapid growth. In addition, this leader will partner closely with the Head of Core Technology Platform to ensure alignment between technology and operations, deliver scalable solutions, and integrate legacy processes from M&A activity. ___________________________________________________________________________________________ Key Responsibilities Alternative Operations Improve processes and administration of the rapidly expanding alternatives platform, including client-directed assets. Maintain accurate reporting of alternative assets in Addepar and ensure timely servicing and accountability across the team. Optimize workflows with a client-first lens, gathering feedback from the broader employee base and implementing effective solutions. Client & Performance Reporting Oversee day-to-day operations of Addepar, including data accuracy, reconciliations, and timely reporting. Lead creation and delivery of customized client reports, performance analytics, and benchmarks. Develop automation, custom reporting, and scalable workflows that enhance the client experience. Longer-term, build and develop an in-house team of specialists to operate and optimize this critical business technology. Investor & Trading Operations Oversee daily trading operations and handle escalation items including trade errors, allocations, and exceptions. Provide direct backup coverage as needed to ensure seamless trade execution. Develop repeatable processes and systems that improve accuracy, efficiency, and scalability. Provide audit support for all platforms and functions within Product Operations. Billing Operations Partner with the Controller to design and implement an effective billing operations program. Maintain accurate records of billing and fee calculations, ensuring transparency and timeliness. Support the future build-out of a billing operations team, leveraging Addepar or comparable technology. Private Wealth Operations Assist in the development and future build-out of operations to support the firm's Private Wealth Services. Partner with advisors to deliver scalable, high-touch solutions for client onboarding, servicing, and money movements. Fund Administration Oversight Assist in the execution and oversight of Americana's feeder fund business. Partner with third-party fund administrators to ensure accuracy of NAVs, reporting, and adherence to SLAs. Leadership and Strategic Impact Serve as the operational backbone of the firm, enabling advisors to focus on client relationships. Partner with the Head of Core Technology Platform to ensure scalable, effective solutions across all operational functions. Integrate legacy operational processes from M&A activity into a unified operating model. Act as the primary point of contact for coordinating training and educating employees on executing across the operational platform. Maintain clear process guides, documentation, and accurate recordkeeping to support consistency and scale. Coordinate with members of the leadership team to foster an open culture of collaboration, transparency, and information sharing. Build and lead a high-performing team across multiple functional areas, fostering accountability and service excellence. Develop KPIs and governance structures to measure operational performance, accuracy, and client satisfaction. Qualifications 7+ years of progressive leadership experience in wealth management, asset management, or financial services operations. Broad expertise across alternatives, client reporting, trading, billing, fund administration, and private wealth operations. Strong understanding of investment operations, trading workflows, and wealth management products. Experience with Addepar or comparable reporting platforms strongly preferred. Demonstrated ability to lead operational transformation and implement scalable systems. Track record of recruiting, developing, and retaining top talent. Excellent communicator with ability to influence at all levels of the organization. Bachelor's degree required; advanced degree or professional designation preferred. Success Metrics First 90 Days Learn all aspects of Americana's Addepar instance and assist in day-to-day operations. Build relationships with key stakeholders and operational teams. Assess all Product Operations functions and identify immediate opportunities for improvement. Begin outlining critical hires needed to build scale into the team. First 6 Months Deliver measurable improvements in reporting accuracy, timeliness, and trading workflows. Implement at least 2 workflow optimizations that enhance efficiency or reduce operational risk. Establish baseline KPIs for service standards and reporting quality. Formalize oversight processes for fund administration and billing. First Year Build out the Product Operations team with key hires across alternatives, reporting, billing, and private wealth operations. Integrate legacy operational processes from M&A into a standardized operating model. Achieve 95%+ accuracy across reconciliations, billing, and reporting. Demonstrate measurable ROI on operational initiatives through efficiency gains and enhanced client/advisor experience. Establish scalable onboarding and servicing processes for new advisors, offices, and clients.

Title: Director of Operations - Appliances Reports to: VP of Operations Prepared: December 8th, 2025 The Director of Operations - Appliances (DOOA) oversees the LX Pantos/LG appliance installation business across multiple cities in the Southeast. This role is responsible for ensuring inventory accuracy, managing daily schedules to meet customer demand, and maintaining a strong relationship with LX Pantos on daily operational needs. The DOOA will oversee multiple warehouse supervisors and must be able to travel as needed across NC, SC, TN, and VA, with travel not exceeding 60% of their time. Primary Duties and Responsibilities Inventory Management Ensure inventory accuracy above 97% across all Storr Logistics-operated warehouses using the LX Pantos Warehouse Management System (WMS). Train warehouse supervisors on the proper use of the LX Pantos WMS for receiving inventory, assigning inventory to routes, performing weekly cycle counts, and escalating inventory issues. Conduct monthly cycle counts at each warehouse to exceed LX Pantos' expectations and provide accurate inventory data to channel partners. Maintain organized warehouses that follow LX Pantos-approved layouts and comply with OSHA and Storr Logistics Services safety requirements. Team Member Staffing Ensure proper staffing levels at all warehouse locations and anticipate potential staffing changes. Train team members on the LX Pantos installation process, system usage, and customer interactions. Conduct weekly one-on-one meetings with warehouse supervisors to provide coaching on performance, customer satisfaction, and inventory management. Collaborate with the Storr Corporate Trainer to develop and provide necessary training materials. Conduct interviews as needed to fill warehouse and installer positions across multiple locations. Appliance Installation Ensure installers follow LX Pantos training requirements for residential and commercial installations. Enforce the use of site protection tools, including floor protectors, door protectors, and post-install coverings. Maintain high customer satisfaction by ensuring installers are professional, punctual, and skilled. Conduct site visits to inspect installation quality and provide coaching as needed. Meet with builders to understand expectations for upcoming neighborhood assignments. Provide ongoing training to maintain exceptional service quality. Customer Satisfaction Respond to all internal and external inquiries within the same business day (“Sundown Rule”). Maintain a Customer Satisfaction score of 9.0 or higher through strong team training and professionalism. Reinforce the importance of exceptional customer service in regular meetings with warehouse supervisors. Ensure all team members deliver a professional customer experience. Be available on-site to coordinate and resolve installation issues as they arise. Supervisory Responsibilities The DOOA oversees the following personnel: Warehouse Supervisors Lead Appliance Installers Appliance Installers Time Allocation The DOOA is expected to manage their time efficiently, averaging 45 hours per week: 60% (27 hours): Fieldwork-coaching, feedback, and project oversight to ensure timely, safe, and high-quality installations. 10% (4.5 hours): Providing feedback to Warehouse Supervisors and status updates to the VP of Operations. 10% (4.5 hours): Overseeing and approving time cards, receipts, and expenditures; ordering supplies as needed. 10% (4.5 hours): Conducting inventory audits, cycle counts, and resolving inventory issues. 10% (4.5 hours): Responding to emails, attending meetings, and handling administrative tasks. Minimum Requirements: Valid North Carolina Driver's License Minimum 6 Years related experience preferred Proven organizational and follow through skills required Proven leadership ability skills required Excellent communication and interpersonal skills required Ability to work effectively in a team environment Ability to work after normal business hours as needed to support the team and meet customer expectations. Bachelor's Degree Preferred Travel Up to 50% of the Time

About Shermco Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service. Position Summary The Operations Manager will be responsible for overseeing the day-to-day operations of the company, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction. Essential Responsibilities -Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations -Foster and promote a positive culture within direct report team and collaborating teams -Demonstrate Shermco's Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers -Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level -Develop and implement operational policies and procedures to ensure efficiency and effectiveness -Collaborate with other departments to ensure seamless operations and customer satisfaction -Ensure compliance with all relevant regulations and standards -Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department. -Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety -Manage budgets and allocate resources appropriately -Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations -Provide regular reports to senior management on operational performance and progress towards goals -Occasionally perform field work to support the team and business needs Qualifications -Bachelor's degree in business administration, operations management, electrical engineering preferred. MBA highly desired -Any knowledge or experience in Industrial electrical testing, commissioning, engineering considered an asset, electrical testing and commissioning experience is preferred but not required -Several years progressively responsible experience with at least 5 years of experience in a Senior Management/Operations Management role with P&L Management -Strong leadership and management skills -Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines. -Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management. -A professional demeanor and a commitment to a high level of customer service -Ability to analyze data and make informed decisions -Experience with budget management and resource allocation -Knowledge of relevant regulations and standards -Experience with implementing new technologies and processes -Be able to perform technical work when needed in the field.

Manages service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises disciplined expense control. Attracts, retains, and effectively engages department personnel. Essential Duties and Responsibilities -Develops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction -Creates annual Service Department goals and budget, in alignment with the organization's financial and operational objectives -Develops and executes Service Department marketing plan and monitors monthly to ensure achievement of departmental goals -Coordinates customer clinics, field days, and related promotional events -Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit -Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge -Reviews work orders for completeness and accuracy prior to customer billing -Ensures all departmental tools, equipment, and vehicles are in good working order -Manages recruiting, staffing and employee development activities for employees reporting to this position Position Qualifications -3+ years of experience in Service Department operations -2+ years of previous management experience -Ability to use standard desktop load applications such as Microsoft Office and internet functions -Ability to write and speak effectively to individuals and groups -Familiar with John Deere and other similar product lines -Basic understanding of financial principles relative to Service Department operations -Ability to analyze and interpret internal reports -Ability to work extended hours and weekends -Excellent customer service skills -High School Diploma or equivalent experience

Responsible for all aspects of package gas sales, hardgoods sales, local cylinder production, and local cylinder distribution and regional back office operations. Responsible for small bulk gas sales in collaboration with Region Bulk Sales Manager (as applicable). Develop and manage the team to operate the business safely and profitably so MTG has zero accidents and above market growth in sales (net market share increase) and profit while building a sustainable business. Lead customer facing activities to aggressively grow profitable sales across the regional business. Select, develop and coach key managers as part of the Zone Management team as well as develop potential topperformers as future manager potentials. Coordinate and collaborate with Marketing, SHE, Supply Chain and Operations teams on safe, efficient, and profitable operations in every aspect of the business. (Includes asset operation and management, identification of cost reduction programs, service improvement opportunities, and participation in key projects for the company and zones). QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain high level of personal, team safety performance and regulatory compliance. Drive profitable growth of the Region business through management of customer facing activities; sales, inside sales, retail and local marketing. Optimize profitability of the Region business. Develop roadmap for continuous improvement in safety & compliance, sales growth, production and distribution cost reduction, asset/inventory management, product quality and reliability Develop territory and Region sales strategies in support of MTG strategy Upgrade organization capabilities through training and recruiting for higher skills and competencies Identify best practice and technology to gain competitive advantage and share across the organization Support Sales Representatives in new business activities, contract negotiations, and general Customer relations Coordinate and manage communication and support between Region, Zone and MTG management Coordinate and manage package gas support of bulk gas and on site sales efforts Reports Region activity timely to MTG management Shared accountability for collections results Secondary Duties (if Applicable): Identify for new acquisition and/or business extension opportunities Support company initiatives: price initiatives, A/R strategy, Hardgoods Inventory Plans, etc. Safety record leading and lagging indicators for area of responsibility Region P & L Financial performance measured in terms of Sales, Profitability, Asset Performance (hard and working capital) Strategic positioning of the Regional Businesses: market share, sustainability, market position Development of succession plans and development of high potential performance performers EDUCATION and/or EXPERIENCE Leadership - tremendous leadership ability to lead the teams to achieve the company goals of safety, customer service, business performance and employee development Align the execution of the Zone Business Plan to the needs of the organization with the local needs/opportunities in the market Lead the business unit to the greater success of the entire company as supported by collaboration and communications with other functional departments Communications

🚀 Operations Manager - Commercial Restoration 📍 West Palm Beach / Fort Lauderdale, FL 🏢 Client: Valcourt Building Services - A national leader in commercial envelope restoration, waterproofing, concrete repair, and window services 💲 Compensation: On-Target Earnings (OTE) $180K+ Are you ready to take the next big step in your career? Valcourt, a nationally respected leader in commercial restoration and waterproofing, is seeking a driven Operations Manager to lead high-profile projects across South Florida. This is your chance to own the operations side of multimillion-dollar projects, mentor a talented team, and make a direct impact on company growth-all while working with a company known for quality, safety, and career advancement. Why You'll Love This Role ✅ High-visibility position reporting directly to the General Manager ✅ Manage diverse, challenging restoration and waterproofing projects ✅ Lead and mentor top-tier Project Managers, APMs, and Superintendents ✅ Play a hands-on role in shaping project outcomes, client relationships, and operational success ✅ Join a company that rewards performance, values innovation, and invests in your growth What We're Looking For 5+ years of construction operations experience (concrete restoration or waterproofing strongly preferred) Track record of overseeing project portfolios $20M+ Strong financial management and reporting expertise Proficiency with tools like Procore, CMiC, Viewpoint, or Microsoft Project PMP certification preferred (but proven leadership is just as important) What's in It for You 💰 Competitive base salary-up to $150,000 (based on experience) 🎯 Performance-based bonus opportunities 🚗 Company vehicle or allowance 🩺 Comprehensive medical, dental, and vision coverage 💼 401(k) with company match 🌴 Paid time off + holidays to recharge This is more than just a job-it's an opportunity to build your legacy at one of the most respected restoration firms in the country. 👉 Ready to lead? Apply today or message me directly for a confidential conversation. Referrals are always welcome! Bob Bell ************ *********************************

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off SUMMARY: Directs and coordinates activities of warehouse and transportation operations to obtain optimum use of equipment, facilities, and personnel by performing the following duties personally or through associates. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clear reporting on the period GM report is a key requirement, with clear actions for deficiencies as well as opportunities. The report should prompt an open discussion of all other issues as well as responsible reporting on the period report. A clear insight into the working of the branch and the company should be the outcome. Directs all warehouse and transportation operations, closely interacting with department associates. Reviews results of warehouse and transportation operations, compares them to budget. Works Branch General Manager, to take corrective actions to achieve results. Responsible to review sales levels in order to determine allocation and assignment of associates for warehouse and distribution departments. Manages and prioritizes, projects, and schedules. Reviews and analyses weekly and period reports. Makes recommendations or takes actions to achieve desired results. Responsible for all areas of inventory control and implementing BakeMark Best Practices. Responsible for sanitation and physical condition of warehouse, material handling equipment, and rolling stock. Schedules and supervises all repairs as needed, to include review of bids, and subsequent service agreements. Recommends capital expenditures for acquisition of new equipment to increase efficiency and services of operations department. Responsible for managing food safety and security for the branch. Responsible for the safety of departmental associates and visitors. Directs investigations of all accidents, and recommends corrective actions. Follows up to ensure that appropriate corrective actions are taken. Ensures compliance with warehouse and transportation related administrative policies, procedures, safety rules, and governmental regulations. Directs salvage of products identified as damaged or spoiled. Directs investigations into causes of customer or shipper complaints and responds accordingly. Follows up on ALL customer requests and inquiries to ensure appropriate response is made and customer is satisfied. Works closely with union representatives at bargaining unit Branches. Serves as first point of contact for union communication and grievances. Treats all customers (both internal and external) with respect, courtesy, and kindness. Upholds and complies with policies and attitudes adopted by the company. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties may be assigned to meet Company goals. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Who we are. What we do. We are Bystronic - a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond. We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain. In a nutshell: The Territory Service Manager drives service operations within a geographical territory, drives customer satisfaction through NPS and global indicators, and leads a field-based team by setting objectives, providing feedback, and driving business results across multiple measures. What you will be doing: Responsible for the execution of all service operation activities in their defined region and manage the team Responsible to prioritize customer needs with input from the team using CRM's systems Lead and manage a field-based team including the life cycle of equipment from installation to repeat purchase, setting clear objectives aligned with global strategy, providing performance feedback, coaching, and development opportunities, and delivering business results across various measures including customer satisfaction and employee engagement Responsible for technician planning including dispatching, Promote and uphold the company culture and values, fostering a positive and inclusive work environment for all team members Ensure customer satisfaction by focusing on Net Promoter Score (NPS) and customer loyalty with repeat equipment sales utilizing global leading and lagging indicators to achieve targets Aligns all strategies, priorities, work guidance, budgets & KPIs with centrally defined guidelines (e.g. Financial Planning, Training, Resource Planning, Goal Setting & Appraisal) Provides input for centrally enacted target setting, performance reviews and hiring/firing decisions as well as training requirements for service employees Aligns critical day-to-day decisions with the regional team including CSR's, account managers, and sales team Manages and appropriately identifies centrally defined escalation processes within the stated governance Key tasks and Responsibilities: Leadership: Lead and promote Bystronic culture and values, creating a positive and inclusive working environment. Manage a team of 6 to 10 direct reports, ensuring adherence to corporate guidelines and aligning individual objectives with global strategy. Customer Satisfaction: Ensure customer satisfaction through continuous focus on NPS and achievement of global indicators. Execute service activities with the team to meet targets aligned with strategic goals. Responsible to foster good will with our customers and conflict resolution. Team & Talent Development: Develop the team through performance feedback, coaching, and motivation. Manage employee performance by assigning tasks, evaluating performance against goals, and providing constructive feedback. Operations and Maintenance Planning: Expedite resolution through dispatching of reactive and pro-active service events. Facilitate preventive maintenance visits by planning and arranging appointments with customers and technicians. KPI's: Customer Satisfaction (NPS) Employee Engagement Service Efficiency Metrics: Demonstrating efficiency backed through KPIs such as FTFR, RFR, OTIF, and MTTR Talent Development and Retention Business Results: Delivering strong business results across various measures including repeat machine and aftermarket sales. Key Skillset: Business and Technical Skills: Demonstrate understanding of customer satisfaction and financial drivers. Possess basic PC skills including customer relationship management software, Excel, and PowerPoint. Display strong management skills and behaviors, including customer orientation and comms. Communication Skills: Dedicated to meeting customer expectations and improving products and services based on customer feedback. Exhibit good communication, presentation, negotiation, coaching, and training skills. Performance Consistency and Experience: Consistently meet goals and deliver high performance, especially in challenging times. Your education & experience: Minimum of 7+ years' experience in a business-to-business field service environment with a proven track record. What's in it for you: PTO Benefits (Medical, Dental, Vision, STD LTD) Life Insurance Paid Holidays 401k with 100% match up to 5% People power our purpose: Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change. Interested? Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks. We look forward to receiving your online application

Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships. Responsibilities Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses. Manage and develop client relationships to increase repeat business and long-term partnerships. Oversee commercial plumbing service agreements, including renewals, proposals, and contract management. Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations. Coordinate scheduling, budgeting, and resource allocation for plumbing services. Conduct site visits, attend client meetings, and provide technical support as needed. Track and report on client satisfaction, project progress, and service performance. Identify opportunities for additional services and support sales efforts to grow the plumbing division. Ensure compliance with company safety standards, local codes, and industry best practices. Qualifications Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience). 2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry. Strong knowledge of plumbing systems, codes, and service operations. Excellent communication, negotiation, and relationship management skills.

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Your Role at KIK The Plant General Manager for Household will be accountable for the successful operation of a multi-product manufacturing facility (bleach, laundry, window wash, and/or cleaners) with an annual throughput of 3-15 million bottles. Reporting to the Household Vice President of Operations, the Plant General Manager will be responsible for establishing and maintaining a robust operating model and positive winning culture centered around safety, employee engagement, productivity, reliability and quality while meeting throughput and conversion cost per unit expectations. The individual will drive continuous improvement performance through clear vision and direction, team cohesion, empowerment, active engagement across the facility and strong accountability. What You'll Be Doing Establishment and Continuous Reinforcement of Plant Culture Role model and hold the organization accountable to the One KIK culture of safety, integrity, collaboration, transparency, and accountability Drive safety as the number one priority within the plant Establish and foster a plant culture of teamwork, collaboration and engagement, ensuring employees have clear direction, frequent communication, recognition and accountability for results. Establish and maintain a work environment that drives employee engagement, retention and tenure, including physical environment, leadership treatment of employees, shift schedules, etc. Be a visible on the floor leader who consistently reinforces the culture with employees through a regular communication strategy of frequent and daily plant floor presence, direct report 1:1s, skip levels, small group roundtables, town halls, and individual engagement Regularly monitor employee engagement and turnover, taking immediate action to address internal plant contributors to adverse results Operational Excellence Lead a robust operating cadence across the plant and warehouse, focused around established production and distribution plans and key priorities, setting and achieving a high standard for results Ensure compliance with applicable OSHA, EPA, Department of Homeland Security, and other applicable regulatory and environmental requirements. Responsible for the production plan in coordination with the broader Household Supply Chain organization Set clear objectives and priorities, ensuring team understands deliverables. Establish and manage the execution of plant-based KPIs that drive operational performance and financial results to operate with clear visibility into plant performance, including the establishment of a formal review cadence to measure outcomes and drive accountability Management of plant P&L vs budget and prior year. Partner with Plant Controller to manage key drivers to achieve financial results. Manage plant operating budget to ensure effective cost management. Deliver budgeted manufacturing volume and conversion costs per unit in support of the financial commitments of the company. Ensure plant machinery operates efficiently and effectively, including timely repairs and the utilization of active PM programs Ensure operational processes meet quality and cost targets while insuring 98%+ or better timely fill rate of customer orders. Ensure plant shift schedules are established to achieve production requirements while maintaining employee engagement and regulatory/customer compliance Drive quality excellence, ensuring all products meet quality standards with no withdrawals or recalls Define and champion the identification and proposal of CAPEX project. Ensure projects are actively managed to ensure timely and effective implementation Identify and implement initiatives for rationalization, efficiency, process simplification, consistency improvements and enhance operational agility Talent Hire, grow and develop production staff and continuously increase plant top talent Assess and actively manage talent placement in key leadership roles to ensure alignment with required skills, leadership, and culture to support long term plant success model Establish and actively manage headcount to ensure required positions are identified and in place to support the production forecast Ensure all positions are clearly defined, including hiring criteria and position deliverables Actively participate in hiring process for key plant positions, engaging in requisition creation, intake meetings, interviews and debriefs in an active and timely manner.Holding plant leaders accountable for the same in their areas of responsibility. Ensure all hired employees receive robust onboarding and on-the-job-training to support strong individual and team performance Drive performance for all employees, ensuring robust goals are established with specific KPIs to drive accountability Formally identify top talent through evaluation of performance and potential, establishing formal development and career progression plans as follow-on actions Promote and support career pathing for plant floor employees, driving ongoing training to support upskilling/multi-skilling across the plant Support and drive accountability for managers to take decisive actions on removing poor performers appropriately Stakeholders Partner collaboratively with Key Stakeholders including Senior Leadership, EHS, HR, Quality, Engineering and Distribution/Transportation. Ensure open and clear communication with a collaborative mindset to achieve mutual goals Gain consensus of strategic priorities and timeframes, appropriately working through areas of disagreement Effectively engage with individuals at all levels of the organization, including front line employees, senior leaders and external stakeholders What You'll Bring Bachelor's Degree in a Technical field preferred or equivalent experience Demonstrated managerial experience in a manufacturing setting. Ability to manage a complex vertically integrated operation. A transformational leader with the ability to drive an engaged culture across a manufacturing environment. Strong problem-solving, negotiating, and decision-making skills with the proven ability to manage complex situations. Proficiency with computers, including the Microsoft Office Suite (Word, PowerPoint, Excel, Access, and ERP systems such as JDE/SAP. Ability to analyze and interpret financial data and speak to variances on a daily & monthly basis. Strong interpersonal skills, collaborative leadership style, and the ability to interface at all levels of the organization, including front-line employees, plant leaders, BU leadership, and senior leadership. Leads and demonstrates the ability to hold the organization to a high standard of ethics and integrity. Experience in Chemical process engineering preferred. Continuous Improvement, Lean Manufacturing or 5S experience preferred. What You Will Get KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. About KIK We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex,