This salary rangeis inclusive of several career levels and an offer will be based on the candidate's experience, qualifications, and internal equity. The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Patient Resource Representative
JOB OVERVIEW: The Patient Resource Representative position is responsible for scheduling, pre-registration, insurance verification, estimates, collecting payments over the phone, and inbound and outbound call handling for Primary and Specialty Clinics supported by the Patient Resource Center. This includes call handling for specialized access programs: Accountable Care Network Contracts Hotline Call Handling, MyChart Scheduling, and Outbound dialing for Referral Epic Workqueues.
DEPARTMNT: Patient Resource Center
WORK HOURS: As assigned
REPORTSTO: Supervisor, Patient Resource Center
PREREQUISITES:
* High School Graduate or equivalent (G.E.D.) preferred.
* Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
* Demonstrates basic skills in keyboarding (35 wpm)
* Computer experience in a windows-based environment.
* Excellent communication skills including verbal, written, and listening.
* Excellent customer service skills.
* Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
* Ability to function effectively and interact positively with patients, peers and providers at all times.
* Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
* Ability to provide verbal and written instructions.
* Demonstrates understanding and adherence to compliance standards.
* Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
* Ability to communicate effectively in verbal and written form.
* Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
* Ability to maintain a calm and professional demeanor during every interaction.
* Ability to interact tactfully and show empathy.
* Ability to communicate and work effectively with the physical and emotional development of all age groups.
* Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
* Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
* Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
* Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
* Ability to organize and prioritize work.
* Ability to multitask while successfully utilizing varying computer tools and software packages, including:
* Utilize multiple monitors in facilitation of workflow management.
* Scanning and electronic faxing capabilities
* Electronic Medical Records
* Telephone software systems
* Microsoft Office Programs
* Ability to successfully navigate and utilize the Microsoft office suite programs.
* Ability to work in a fast-paced environment while handling a high volume of inbound calls.
* Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
* Ability to speak, spell and utilize appropriate grammar and sentence structure.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
See Generic for Administrative Partner.
PERFORMANCE RESPONSIBILITIES:
* Generic Job Functions: See Generic Job Description for Administrative Partner.
* Essential Responsibilities and Competencies:
* In-depth knowledge of VMC's mission, vision, and service offerings.
* Demonstrates all expectations outlined in the VMC Caregiver Commitment throughout every interaction with patients, customers, and staff.
* Delivers excellent customer service throughout each interaction:
* Provides first call resolution, whenever possible.
* Acknowledge if patient is upset and de-escalate using key words and providing options for resolution.
* Identify and assess patients' needs to determine the best action for each patient. This is done through active listening and asking questions to determine the best path forward.
* A knowledgeable resource for patient/customers that works to build confidence and trust in the VMC health care system.
* Schedules appointments in Epic by following scheduling guidelines and utilizing tools and resources to accurately appoint patient.
* Generates patient estimates and follows Point of Service (POS) Collection Guidelines to determine patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid.
* Strives to meet patients access needs for timeliness and provider, whenever possible.
* Applies VMC registration standards to ensure patient records are accurate and up to date.
* Ensures accurate and complete insurance registration through the scheduling process, including verifies insurance eligibility or updates that may be needed.
* Reviews registration work queue for incomplete work and resolves errors prior to patient arrival at the clinic.
* Utilizes protocols to identify when clinical escalation is needed based on the symptoms that patients report when calling.
* Takes accurate and complete messages for clinic providers, staff, and management.
* Relays information in alignment with protocols and provides guidance in alignment with patient's needs.
* Routes calls to appropriate clinics, support services, or community resource when needed.
* Coordinates resources when needed for patients, such as interpreter services, transportation or connecting with other resources needed for our patient to be successful in obtaining the care they need.
* Identifies, researches, and resolves patient questions and inquiries about their care and VMC.
* Inbound call handling for our specialized access programs
* A.C.N. Hotline Call handling
* Knowledge of contractual requirements for VMC's Accountable Care Network contracts and facilitates care in a way that meets contractual obligations.
* Applies all workflows and protocols when scheduling for patients that call the A.C.N. Hotline
* Completes scheduling patients for all departments the PRC supports.
* Facilitates scheduling for all clinics not supported by the PRC.
* Completes registration and transfer call to clinic staff to schedule.
* Completes the MyChart Scheduling process for appointment requests and direct scheduled appointments.
* Utilizes and applies protocols as outlined for MyChart scheduling
* Meet defined targets for MyChart message turnaround time.
* Outbound dialing for patient worklists
* Utilizes patient worklists to identify patients that require outbound dialing.
* Outbound dialing for referral work queues.
* Utilizes referral work queue to identify patients that have an active/authorized referral in the system and reaches out to complete scheduling process.
* Schedules per department protocols
* Updates the referral in alignment with the defined workflow.
* Receives, distributes, and responds to mail for work area.
* Monitor office supplies and equipment, keeping person responsible for ordering updated.
* Other duties as assigned.
Created: 1/25
Grade: OPEIUC
FLSA: NE
CC: 8318
#LI-Remote
Job Qualifications:
PREREQUISITES:
1. High School Graduate or equivalent (G.E.D.) preferred.
2. Minimum of 2 years of experience in a call center, or 1 year in a physician's office; with experience using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
3. Demonstrates basic skills in keyboarding (35 wpm)
4. Computer experience in a windows-based environment.
5. Excellent communication skills including verbal, written, and listening.
6. Excellent customer service skills.
7. Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.
QUALIFICATIONS:
1. Ability to function effectively and interact positively with patients, peers and providers at all times.
2. Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
3. Ability to provide verbal and written instructions.
4. Demonstrates understanding and adherence to compliance standards.
5. Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff:
a. Ability to communicate effectively in verbal and written form.
b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the caller's needs.
c. Ability to maintain a calm and professional demeanor during every interaction.
d. Ability to interact tactfully and show empathy.
e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
6. Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
7. Ability to document per template requirements, gather pertinent information and enter data into computer while talking with callers.
8. Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility.
9. Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent
10. Ability to organize and prioritize work.
11. Ability to multitask while successfully utilizing varying computer tools and software packages, including:
a. Utilize multiple monitors in facilitation of workflow management.
b. Scanning and electronic faxing capabilities
c. Electronic Medical Records
d. Telephone software systems
e. Microsoft Office Programs
12. Ability to successfully navigate and utilize the Microsoft office suite programs.
13. Ability to work in a fast-paced environment while handling a high volume of inbound calls.
14. Ability to meet or exceed department performance standards for Quality, Accuracy, Volume and Pace.
15. Ability to speak, spell and utilize appropriate grammar and sentence structure.
$36k-40k yearly est. 40d ago
Looking for a job?
Let Zippia find it for you.
Cleveland Clinic Emergency Radiologist- REMOTE- Late Afternoon/ Evening Shift
Cleveland Clinic 4.7
Remote or Cleveland, OH job
Cleveland Clinic's Division of General Radiology invites Board Certified/Eligible Emergency Radiologists to join our 2 nd Shift Section (late afternoon/ evening). These positions are due to expand to meet the needs of our growing service. Fellowship training is preferred (ideally in Body Imaging or Emergency Radiology). Successful applicants will practice general emergency radiology in addition to their area of fellowship training. This position does not require procedures, onsite coverage, or relocation to Ohio.
Coverage spans from 3:00 p.m. to 12:00 a.m. EST with a preferred core schedule of 1 week (7 days) on, followed by 1 week (7 days) off, with additional weekends off per year. Alternative schedule of 1 week (7 days) on, followed by 2 weeks (14 days) off available to those interested (reduced compensation).
Successful applicants will need to have or obtain Ohio, and Florida licensure. This opportunity is available with residence in the lower 48 United States (with a few exceptions, including California and Colorado).
We take great pride in prioritizing quality over quantity. We aim to maintain manageable workloads and adequate staffing to facilitate quality; volume expectations are reasonable. The 2nd shift section is perceived as a substantial asset to the department and enjoys universal support and appreciation from the department leadership. As a result, there is interest in prolonging the lifespan of 2nd shift radiologists, supporting their careers, and preventing burnout. This is reflected in the section's low turnover.
All necessary equipment including work phone and workstation supplied at no cost. Full reimbursement for onboarding and ongoing licensure expenses. Funding provided for society membership dues. 24/7 IT support, as well as support navigators to assist with provider and site communications.
The 2nd Shift Section is housed within the Division of General Radiology which includes an extensive system of community hospitals and ambulatory care facilities as well as imaging centers in the Greater Cleveland/Akron, Ohio area. In addition to covering our hospitals and outpatient facilities in Greater Cleveland/ Akron, Ohio area, the late shift section provides call coverage to the Cleveland Clinic Main Campus Emergency Department, and Cleveland Clinic Florida. All departments and outpatient facilities are networked with PACS (AGFA EI), Voice Recognition (Powerscribe 360) and EMR (EPIC). This continues to evolve as the Cleveland Clinic invests in state-of-the-art technology as one of the largest integrated systems in the U.S.
QUALIFICATIONS
+ American Board of Radiology Certification or Eligibility
+ Fellowship training in Emergency Radiology preferred. Exceptions on case-by-case basis.
+ After-hours experience preferred but not required.
+ General radiology ideal but not required.
+ Eligible for medical licensure in Ohio and Florida.
POSITION DUTIES & RESPONSIBILITIES
+ Coverage spans from 3:00 p.m. to 12:00 a.m. EST
+ Preferred Core Schedule: 7 on / 7 off, with additional weekends off per year.
+ Alternative Schedule: 7 on/ 14 off available (altered compensation and benefits)
+ Interpret STAT/ ER cases for multiple Cleveland Clinic hospitals and emergency departments.
BENEFITS THAT GO BEYOND
+ Competitive salary among academic institutions
+ Comprehensive health plan
+ Competitive retirement tax-advantage options
+ Professional reimbursements
+ Professional liability insurance
+ Parental leave equal to 100% pay
+ Life insurance
+ Disability coverage
+ Home workstation
**Information for Candidates**
Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process.
_The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings_ .
**Our Culture**
_Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment._
**About Us**
Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day.
Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body.
Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries.
**Learn more about Cleveland Clinic**
About Cleveland ClinicLiving in ClevelandTake a Tour (********************************************
**Pay Range**
Minimum salary: $500,000
Maximum salary: $700,000
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$500k yearly 60d+ ago
Senior Internal Auditor (Clinical)
Cleveland Clinic 4.7
Remote or Cleveland, OH job
****Please be advised positions will work in a remote or hybrid model and will require residence in the Greater NE Ohio area to be considered. **** _Candidates may work at any of our NE Ohio locations based on business needs. These include, but are not limited to, Main Campus, Fairview Hospital, Hillcrest Hospital, Independence or Akron General._
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Clinical Senior Internal Auditor, you will conduct audit procedures for assigned audits, including evaluating the effectiveness of internal controls across Cleveland Clinic, its subsidiaries, and affiliates. This role leverages both clinical expertise and auditing skills to ensure that clinical documentation, care processes, and regulatory practices consistently meet the highest standards of quality, safety, and compliance. By delivering objective audits, thorough analysis, and constructive feedback, the Senior Internal Auditor strengthens patient centered care, supports operational and financial integrity, and identifies opportunities for continuous improvement, ultimately contributing to safer, more effective care for every patient we serve.
**A caregiver in this role works a hybrid schedule from 8:00 a.m. - 5:00 p.m.**
**_The role is onsite two days per week at the Independence West Creek Office on Wednesday and Thursday, with remote work on Monday, Tuesday, and Friday._**
**_There may also be occasions when the candidate will need to work or travel to a Cleveland Clinic facility to conduct an onsite clinical audit._**
A caregiver who excels in this role will:
+ Under the supervision of department Managers, Director, or Chief Integrity Officer, conduct assignments relating to internal audits, including internal control effectiveness testing.
+ Review and report on the effectiveness of existing controls intended to ensure the safeguarding of assets and reduce or eliminate loss/breach.
+ Assure appropriate completion of assignments.
+ Track time and organize electronic audit papers using department software.
+ Plan and conduct audit tests and procedures designed to evaluate the adequacy and effectiveness of controls for ensuring, including the safeguarding of Cleveland Clinic assets.
+ Ensure compliance with internal policies and procedures and external laws and regulations; accomplishment of the Cleveland Clinic's goals and objectives; the reliability of reports; the economic and efficient use of resources; and the deterrence and detection of fraud.
+ Collect and analyze data from diverse sources, utilizing computer-assisted auditing techniques.
+ Develop and document audit findings, including recommendations for improving controls and complying with regulatory requirements.
+ Provide or assist in providing training, coaching, and guidance to internal audit staff in conducting audits and other audit-related issues.
+ Participate in audit meetings, prepare written reports and effectively communicate audit findings and recommendations.
+ Review and document audit work papers assigned for accuracy, relevance, and significance.
+ Maintain current and proficient knowledge of applicable federal, state, and local laws, regulations, policies and procedures.
+ Comply with the Institute of Internal Auditors (IIA) Standards of Professional Practice of Internal Auditing and Code of Ethics.
+ Perform on-site visits to regional hospitals and main campus.
+ Collaborate with clinical teams to identify and mitigate clinical issues.
+ Work closely with revenue cycle teams on billing and documentation audits.
+ Support internal controls for patient safety and quality.
Minimum qualifications for the ideal future caregiver include:
+ Bachelor of Science or Bachelor of Business Administration degree with a major in accounting, information technology or related field of study
+ Four years of progressive professional and functionally relevant work experience
+ Comprehensive knowledge of accounting/operations/information technology principles and practices, auditing standards, analytical techniques and internal controls
+ Problem solving, written and verbal communication skills and effective interpersonal skills at all levels of the organization
Preferred qualifications for the ideal future caregiver include:
+ Advanced degree
+ RN with a Clinical background
+ Healthcare auditing experience
+ Certifications such as RHIT, CPC, or CPA
+ Experience in clinical operations, revenue cycle, or compliance auditing
+ RHIT, CPC, or other auditing/coding certifications
+ Strong understanding of care standards and documentation practices
+ Ability to handle sensitive and confidential information with discretion
+ Experience with technology, audit and documentation systems
**Physical Requirements:**
+ Requires walking to various locations on campus as well as travel to off-campus sites.
+ Requires dexterity sufficient to operate a PC computer in the course of work.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum Annual Salary: $69,600.00
Maximum Annual Salary: $106,132.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$69.6k-106.1k yearly 10d ago
Contact Center Support Operator I
Cleveland Clinic 4.7
Remote job
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleContact Center Support Operator ILocationClevelandFacilityRemote LocationDepartmentCall Center Support Operations-Clinical and Operational ImprovementJob CodeB12030ShiftDaysSchedule8:30am-5:00pmJob SummaryJob Details
**This is a remote position. Applicants must reside with an hour of Cleveland, OH
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Call Center Support Operator, you will answer and provide information for inbound and internal callers. Using electronic directories, you will facilitate transfers to their appropriate destinations, allowing our caregivers and patients to access important information timely and efficiently. However, your work is so much more than answering questions and processing calls - you play a critical role in ensuring patients continue receiving the best care possible while at Cleveland Clinic.
A caregiver in this position works remotely from 8:30am to 5:00pm.
A caregiver who excels in this role will:
Answer inbound calls and search database or reference material to obtain needed information to transfer caller to appropriate destination within established metrics and productivity standards.
Navigate through the QGenda on-call system to identify on-call provider and process on-call via alpha page or phone call to the provider with patient details.
Process special protocols for Main Campus, including Shock Team, LVAD, Patients Plus, Transplant and Ortho Reconstruction Hotline.
Handle calls for multiple hospital sites, including Main Campus, Avon Hospital, Euclid Hospital, Hillcrest Hospital and South Pointe Hospital.
Offer special assistance to persons who are unable to dial or are in emergency situations.
Provide relay service for hearing impaired callers.
Answer routine questions and provide information to the public about the organization using electronic database and other tools and reference materials.
Perform various data entry tasks, such as updating application database, phone directories and other electronic reference material.
In emergency situations, answer internal medical emergency calls as a backup to maintain business continuity.
Work in Epic to view or look up patient information using the house census and provide patients with appointment details such as location, provider, date/time, etc.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
One year of call or contact center or telephone operator experience OR two years of customer service experience
Preferred qualifications for the ideal future caregiver include:
Emergency Medical Dispatch (EMD) Certification
Experience in healthcare or a related field
Physical Requirements:
Sitting for long periods of time along with repetitive keyboard and telephone work.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$131k-221k yearly est. Auto-Apply 1d ago
Advocate Health - Chief of Philanthropy
Atrium Health 4.7
Remote job
Primary Purpose
As part of the CEO Cabinet at Advocate Health, the Chief Philanthropy Officer is responsible for the vision, planning, implementation, and management of all development programs across all divisions, academics, service lines, national service lines, community/mission-based programs, and enterprise-wide initiatives. This role provides strategic oversight of all philanthropy activities across the system, including infrastructure, staff and financial reporting, in order to maximize fundraising potential and establish, measure, and enhance fundraising goals and strategies.
This role will also serve as the President of the Advocate Health Philanthropy Institute.
Major Responsibilities
Oversee strategic planning around philanthropy and the role it plays in achieving enterprise goals and strategic differentiators.
Develop a comprehensive, integrated philanthropy strategy for all Divisions, Academics, Service Lines and National Services Lines, incorporating academic fundraising into the framework, inclusive of developing programs to accept local and enterprise-wide gifts
Establish the Advocate Health Philanthropy Institute with a philanthropic vision and framework to elevate the importance of philanthropy across the Enterprise that enables continued growth.
Establish annual goals, objectives, and strategies for fundraising programs, ensuring fundraising efforts are aligned with organizational goals and strategic differentiators.
Develop system-wide processes whereby national and regional initiatives and projects are identified, prioritized and aligned with various types of funding, including traditional philanthropy and non-research government grants.
Partner with senior leaders and executives to engage teams in philanthropy efforts locally and at an enterprise level.
Provide professional fundraising guidance and create a strong development program with measurable goals.
Oversee staff responsible for preparing proposals and materials to secure major gifts from individuals, corporations and foundations.
Ensure smooth operations and data management systems and processes for all foundations.
Manage accounts and provide periodic reports to the all appropriate boards.
Streamline and, where appropriate, simplify Board governance and recruitment by creating a consistent policies and processes for selection criteria, while preserving important local nuances.
Establish a framework to secure philanthropic support from both international and national foundations, corporations and prominent philanthropists.
Develop system-wide policies, administer the annual operating budget, and maximize resources.
Build strong relationships with donors, patients, business, and community leaders.
Ensure local philanthropic efforts are honored and donor intent is respected.
Represent Advocate Health at public functions and special events.
Enhance community awareness and understanding of philanthropy and the Institute.
Provide donor recognition programs to enhance donor morale and repeat giving.
Minimum Job Requirements
Education
Bachelors Degree required.
Work Experience
Required a minimum of 12 years of experience, with at least 10 years of management experience.
Knowledge / Skills / Abilities
Proven ability to lead and inspire a fundraising team, develop strategic plans, and consistently surpass fundraising targets.
Skilled in cultivating relationships with major donors, corporations, and foundations, fostering trust and strong connections.
Extensive knowledge of healthcare philanthropy, including donor cultivation and stewardship, as well as best practices in grant writing.
Experience in setting and executing a strategic vision for a new or expanding fundraising program, with a demonstrated ability to innovate, scale, and adapt fundraising efforts to align with organizational goals and objectives.
Proven success in working within complex integrated organizations to achieve internal consensus on the importance of philanthropy, resulting in collaborative fundraising efforts.
Proficient in analyzing data, identifying funding opportunities, and aligning philanthropic efforts with institutional goals.
Excellent communication skills to effectively convey the healthcare system's mission and vision, and advocate for its community impact.
Well-versed in the healthcare industry, understanding its challenges and unique needs within an academic setting.
Preferred Job Requirements
Education: Masters degree preferred.
DISCLAIMER
All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.
$28k-36k yearly est. Auto-Apply 60d+ ago
Communication Services Telecommunication Operator
Cleveland Clinic 4.7
Remote job
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleCommunication Services Telecommunication OperatorLocationClevelandFacilityRemote LocationDepartmentCRP Command Center-Cleveland Clinic Martin HealthJob CodeB0414FShiftDay/Evening RotationSchedule5:00am-9:00pmJob SummaryJob Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As a Communication Services Telecommunication Operator, you'll play an essential role in this mission by providing quick and accurate processing of all telecommunications needs. You will answer all incoming phone calls on a multi-function phone system, responding to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats, and other crisis calls. In this role, you will be able to enhance your customer service and communication skills while being a part of a growing healthcare organization.
A caregiver in this position works Monday, Tuesday and Wednesday from 8:30AM - 9:00PM. The Call Center operates Monday-Friday, 24/7, and 5:30AM - 9:00PM on weekends. Availability to support coverage for other shifts is required, as needed.
This caregiver must live within a commutable distance to Martin Health locations to attend on-site training, meetings and support emergencies, as needed.
A caregiver who excels in this role will:
Receive, record and respond to all phone calls, emergency calls and oxygen alarms.
Answer all incoming phone calls on a multi-function phone system.
Respond to general inquiries and calls for emergency requests, suspicious persons, medical emergencies, suicides, bomb threats and other crisis calls.
Process calls according to given situation.
Determine priority and protocol and dispatch security personnel accordingly.
Operate Nortel console.
Receive and screen all incoming and outgoing calls to determine proper routing and provide system usage information and assistance.
Answer all calls identifying facility and operator's name with appropriate greeting.
Place and record all outgoing local, long distance and international calls for physicians and other clinic personnel.
Operate page console and associated equipment.
Provide in-house, long-range and paging services for clinic caregivers and outside callers.
Notify proper personnel during traumas and medical emergencies.
Assist clinic personnel in contacting on-call physicians and staff physicians.
Provide outside callers with medical assistance by directing to appropriate service.
Perform answering service duties for physicians and special services, take and deliver messages for staff physicians, residents and other clinic personnel upon request, and answer and contact proper personnel as required.
Handle emergency calls on the emergency phone line designated for same-medical emergencies.
Activate emergency code pagers and make necessary phone calls to responding personnel.
Assist as back up for the security emergency line and respond after two rings if not answered.
Process and distribute the on-call schedule on a weekly and timely basis.
Consistently process all patient information according to HIPAA policy and procedures adhering to patient's rights and confidentiality.
Minimum qualifications for the ideal future caregiver include:
Knowledge of the Nortel console and pate equipment
Knowledge of placing local, long distance and overseas calls, directory information and oral paging
Demonstrated knowledge of CRT/PC operation
Knowledge of fax machines
Clear, concise speaking voice
Computer, oral and written communication, customer service and interpersonal skills
Preferred qualifications for the ideal future caregiver include:
High School Diploma or GED
Experience in a medical/hospital environment or call center
One year of Switchboard experience
Experience with the Nortel phone system
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as required for procedures.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$31k-38k yearly est. Auto-Apply 5d ago
Certified Tumor Registrar II and III
Cleveland Clinic 4.7
Remote or Cleveland, OH job
At Cleveland Clinic's Taussig Cancer Center, we have openings for our Certified Tumor Registrar Level II and III. With your strong attention to detail, sharp analytical skills, you will have the ability to work both independently and as part of a dedicated team. In this rewarding position, you will be responsible for abstracting and submitting cancer tumor registry data for multiple hospitals. Your Tumor Registrar Certification (CTR) and at least one year of experience in case abstraction are the ideal requirements to help you succeed in this environment.
Here, you'll play a crucial role in maintaining accurate and complete cancer case ascertainment, coding, classifying, and indexing the stage of disease and treatment information, according to job descriptions. You'll also participate in Commission on Cancer (CoC) accreditation activities and maintaining knowledge of CoC standards, and serve as a mentor and trainer on the Tumor Registry team.
If you'd like to discover your true potential with one of the largest and most respected healthcare organizations in the world, we encourage you to apply at the link below.
This is a fully remote position, meaning caregivers will work from home 5 days a week. The preference is that candidates reside in the states of Ohio, Florida or Nevada. Some business travel may be required occasionally throughout the year.
A caregiver who excels in this role will:
* Coordinate COCA activities including establishing meetings with key stakeholders, serving on committees to address standards and following up on special projects.
* Serve as a mentor and trainer to Follow-up Specialists, Coordinator, Tumor Registry I employees and health information management programs' visiting students.
* Perform accurate and complete case ascertainment.
* Collect and interpret information on each reportable case.
* Code, classify and index stage of disease and treatment information.
* Maintain a maximum abstracting delay of six months from the initial diagnosis/contact.
Level II Certified Tumor Registrar minimum qualifications for the ideal future caregiver include:
* High School Diploma
* Certified Tumor Registrar (CTR) Certification by the National Cancer Registrars Association
* One year of experience in case abstraction
Preferred qualifications for the ideal future caregiver include:
* Associate's Degree
* Quality score of 90% or above OR two or more years of experience in case abstraction with a quality score of 95%
Level III Certified Tumor Registrar - minimum qualifications for the ideal future caregiver include:
* High School Diploma
* College level Anatomy, Physiology and Medical Terminology
* Certified Tumor Registrar (CTR)/Oncology Data Specialist Certification (ODSC) by the National Cancer Registrars Association
* Five years of experience in case abstraction and successful completion of Coordinator, Tumor Registry II position (consistently maintains productivity and quality assurance targets, demonstrates ability to multi-task abstracting duties and administrative duties)
Preferred qualifications for the ideal future caregiver include:
* Associate's Degree or Bachelor's degree
* For our Florida teams - Florida Cancer Data System (FCDS) code. If you do not hold this, you will need to complete an online exam through the state of Florida to obtain it
Physical Requirements:
* Ability to perform work in a stationary position for extended periods
* Ability to operate a computer and other office equipment
* Ability to communicate and exchange accurate information
* Ability to distinguish color
Personal Protective Equipment:
* Follows Standard Precautions using personal protective equipment as required for procedures.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link to see how we provide what matters most to you: ********************************************
Pay Range
Minimum hourly: $20.77
Maximum hourly: $31.68
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
$20.8-31.7 hourly 10d ago
Export Control Officer - Corporate Compliance
Cleveland Clinic 4.7
Remote job
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleExport Control Officer - Corporate ComplianceLocationClevelandFacilityRemote LocationDepartmentCorporate Compliance-LegalJob CodeT97708ShiftDaysSchedule8:30am-5:00amJob SummaryJob Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and making a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
The Export Control Officer is responsible for the maintenance and oversight of the Enterprise Export Control Compliance Program. In this role, you will work effectively and collaboratively with departments and institutes across the Cleveland Clinic enterprise to execute a comprehensive, cross-functional system designed to ensure compliance with applicable Export Control and Research Security regulations. Using your expertise in business operations, transactions, contracting, travel and hiring, you will help further support the hospital and continued delivery of patient-first care. Come find your place and make a difference at Cleveland Clinic, a unique healthcare organization with a truly global footprint.
A caregiver in this position works remotely out of Ohio, Florida, or Nevada, Monday-Friday 8:00AM-5:00PM.
A caregiver who excels in this role will:
Serve as the enterprise subject matter expert on export control and research security regulations and provide consultation to business units on export control/research security regulations.
Stay informed and educated on current and changing laws, regulations, guidance and enforcement actions.
Develop and maintain export control and research security policies and procedures and monitor compliance with policies and action plans.
Develop and execute an effective training and education program on export control and research security, including identifying trends and gaps across the enterprise to determine educational opportunities.
Assist in conducting export control reviews and restricted party screenings and the determination of export license requirements and need for Technology Control Plans.
Collaborate with Supply Chain and other teams to integrate export control compliance considerations into product development processes and supply chain operations, including helping to determine or obtain applicable Export Control Classification Numbers (ECCNs).
Collaborate with Protective Services and IT to operationalize a comprehensive travel program, such as travel security education, hand carry oversight and device exchange program.
Document and present detailed compliance findings and recommendations (with regulatory citations) in a timely manner, allowing for proper review and assessment of the risks identified (including root cause analysis).
Exercise appropriate judgment in assisting research teams with resolving issues and ensure corrective and preventive action plans are appropriate and implemented in a timely manner.
Maintain accurate documentation of all monitoring reports, investigative findings, corrective actions and final resolutions.
Collect data on monitoring findings, prepare comprehensive reports and metrics, analyze trends to identify process failures and direct quality improvement and training initiatives.
Assist in managing external inspections by regulatory agencies or third parties.
Receive research compliance concerns and inquiries and promptly inform Post Approval Monitoring and Education Manager of any matter warranting attention.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree from an accredited college or university
Advanced degree (e.g., master's degree, Doctorate or Juris Doctor) preferred.
Proficient computer skills (Excel, Word, Outlook Access, PowerPoint, electronic medical record-Epic)
A minimum of seven (7) years recent experience in export control compliance and research security in an academic medical center or higher education setting is required.
Minimum of three (3) such years spent in a program management or supervisory role is preferred.
Experience communicating effectively with government agencies on export, research security and travel related matters.
Working knowledge and expertise in the application of export control and research security regulations, including but not limited to:
The International Traffic in Arms Regulations (“ITAR”).
The Export Administration Regulations (“EAR”).
Regulations administered by the Treasury Department's Office of Foreign Assets Control (“OFAC”).
National Security Presidential Memorandum 33, together with associated Implementation Guidance and regulations (collectively, “NSPM-33”).
Project management experience and an exceptional understanding of root cause analysis or process improvement is desired.
Comfortable working in Matrixed Relationships
Preferred qualifications for the ideal future caregiver include:
US Export Compliance Officer Certification
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ********************************************
Physical Requirements:
Working in a stationary position for extended periods
Operating a computer and other office equipment
Ability to communicate and exchange accurate information
Personal Protective Equipment:
Follow standard precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$67k-111k yearly est. Auto-Apply 8d ago
Systems Analyst III - Finance
Cleveland Clinic 4.7
Remote job
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.Job TitleSystems Analyst III - FinanceLocationClevelandFacilityRemote LocationDepartmentCorporate Accounting-FinanceJob CodeT31033ShiftDaysSchedule8:00am-5:00pmJob SummaryJob Details
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Systems Analyst III, you will support Oracle ERP, EPM and FDI systems, as well as accounts payable, tax and local finance users, to maintain and enhance their systems to meet new business requirements and reporting needs. In this role, you will identify and implement solutions,and assist with feasibility analysis, estimation, planning, design, development, quality assurance evaluation and modification of automated systems. Utilizing your experience, you will help propel the department forward and support goal completion, playing a critical role in supporting the general ledger team and local finance users.
A caregiver in this role works remotely from 8:00 a.m. -- 5:00 p.m. and is required to provide off-hours support.
Candidates must reside in Ohio, Florida, or Nevada to be considered for this role.
A caregiver who excels in this role will:
Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
Define training requirements and assist with automated systems training.
Recommend solutions to enhance system functionality.
Support and design department project assignments and small system implementation.
Provide input to solution development efforts.
Maintain schedules.
Track information system resources for assigned projects.
Report on project timelines and document performance.
Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
Maintain project task plans, documentation and communications.
Minimum qualifications for the ideal future caregiver include:
Associate's degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and five years of experience in information technology dealing with applications development and support, or end user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
OR High School Diploma / GED or equivalent and seven years of experience
OR Bachelor's degree and three years of experience
Strong analytical, critical thinking and communication skills
For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
Preferred qualifications for the ideal future caregiver include:
Bachelor's degree in Information Technology, Information Systems, Accounting, Finance, Healthcare Administration, or a closely related field
5+ years of hands-on experience supporting Oracle Fusion ERP Financials in a complex, highly regulated enterprise environment
Direct experience supporting Oracle Tax and Accounts Payable modules, including configuration support, issue resolution, period-close activities, and collaboration with Finance stakeholders
Experience supporting financial systems within a large healthcare, academic medical center, or similarly regulated organization
Demonstrated experience supporting post-go-live operations, including system stabilization, enhancements, user support, and ongoing optimization
Experience working within formal IT governance, change management, and release management frameworks
Strong ability to partner cross-functionally with Finance, IT, external vendors, and auditors to support compliance-driven financial processes
Relevant professional or technical certifications (e.g., Microsoft, CompTIA, Oracle, or equivalent)
Physical Requirements:
High degree of dexterity to produce materials on a computer.
Requires normal or corrected vision, hearing and speech.
Mobility sufficient to attend meetings.
Ability to lift up to 25 pounds.
The position must be available after hours for support by pager and computer dial-in.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$66k-89k yearly est. Auto-Apply 8d ago
Hospital Transfer Coordinator
Cleveland Clinic 4.7
Remote or Beachwood, OH job
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Hospital Transfer Coordinator, fulfilling this goal starts in the office, where you will facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System. You will work collaboratively with fellow staff to optimize patient placement to maximize enterprise capacity. Ultimately, these efforts help enhance the Cleveland Clinic experience and the ability of caregivers to create a healing, welcoming and supportive hospital environment.
This is a remote position with 2 or more weeks of training stationed at CCAC in Beachwood, OH. A caregiver in this position works from 2:00pm to 10:30pm. Requirements include every other weekend and holiday.
A caregiver who excels in this role will:
* Serve as the initial point of contact from external and internal providers and obtain the necessary information to initiate patient transfers into the Cleveland Clinic Health System.
* Receive transfer requests from physicians, mid-level providers or representatives from internal and external facilities (e.g., demographic, insurance and clinical data).
* Coordinate referrals to appropriate medical service as needed for referred patient.
* Connect referring parties with accepting Cleveland Clinic provider to determine appropriateness of transfer.
* Perform follow up communication with Financial Counselors, Case Managers and nursing staff to help expedite transfers to the Cleveland Clinic Health system facility.
* Collaborate with Patient Flow Coordinators and Access RNs to determine availability of appropriate bed.
* Coordinate with ambulance providers to provide transportation within the Cleveland Clinic Health System.
* Actively participate in the maintenance of 24/7 daily systems to maximize patient flow and optimize bed capacity across the enterprise.
* Support centralized communications between referring and accepting provider services (e.g., preparing for and leading bed meetings, ensuring accuracy of electronic patient placement systems data, providing backup for patient placement discussions and decisions across the enterprise).
* Implement HIPPA privacy regulations and Patient Bill of Rights and act as a resource for others in the organization.
* Oversee emergency and electronic back-up methods and procedures to support patient flow.
* Meet regularly with Transfer Center team members to discuss, problem-solve, and develop mitigation strategies related to improvement of patient flow.
* Actively engage in daily implementation of strategic goals as they relate to capacity management, patient flow and department development.
* Interpret and support policies, procedures and safety standards to facilitate daily operations.
Minimum qualifications for the ideal future caregiver include:
* Associate's Degree and a strong clinical background with at least one year of relevant clinical experience as a Clinical Technician, EMT-B, Medical Assistant, LPN or RN OR High School Diploma/GED and two years of experience
* Knowledge of medical terminology
* Working knowledge of computerized hospital admission/bed management systems
* Strong customer service skills
* Advanced knowledge of medical terminology and hospital throughput
Preferred qualifications for the ideal future caregiver include:
* Bachelor's Degree
* EMT-B, EMT-P or LPN Certifications
* Previous experience in a hospital admission or patient flow setting
* Typing speed of 35 WPM
* Two years of patient care experience
Why You'll Love Working with Us:
* 403(b) Savings & Investment Plan
* Investment Pension Plan (IPP)
* Tuition Reimbursement
* Paid Time Off (PTO)
* Employee Discounts
* Dental and Vision Plans
* Life Insurance and Disability
Physical Requirements:
* Requires sitting for long periods of time, multitasking, manual dexterity to operate computers and normal or corrected vision.
* Requires working under stressful and emergency situations with the ability to maintain composure in any situation in order to provide superior customer service and ensure proper patient safety and placement.
* Must be able to perform multiple functions simultaneously without supervision and learn new practices promptly.
Personal Protective Equipment:
* Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $17.25
Maximum hourly: $26.31
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
$17.3-26.3 hourly 4d ago
HR Service Center Representative II
Cleveland Clinic 4.7
Remote or Cleveland, OH job
is open to residents of Northeast Ohio Only. This is a structured call center position working from home. You will be on the phone 8 hours per day, with scheduled breaks during the day. Join a team of caregivers where you'll play a vital role in supporting our caregivers and fostering a positive work environment. As an HR Service Center Representative I, you'll engage with caregivers, candidates, retirees, and hiring managers-serving as the first point of contact for HR-related inquiries. You'll utilize your attention to detail, curiosity, and a teacher mentality to provide accurate information, resolve issues, and guide customers through our HR systems.
Success in this role requires discipline, the ability to work effectively from home, and a passion for being part of a collaborative team. With the support of a dedicated leadership team and a range of tools at your disposal, you'll be a part of a team who supports up to 700 caregivers daily, helping them navigate HR processes and systems.
A caregiver in this position remote days with a Northeast Ohio homebase works from 8:30 a.m. - 5:00 p.m. Orientation will be in person at Cleveland Clinic's Administrative Campus in Beachwood, Ohio, for the first day. You will complete online learning modules from our Beachwood offices. All remaining training will be conducted virtually during a 30-60 day period.
A caregiver who excels in this role will:
* Provide first point of contact support to incoming calls/emails/requests from customers (e.g., caregivers, managers, candidates, dependents) to answer questions, resolve issues, and respond to inquiries related to broad HR based processes and systems.
* Maintain customer contact until request is resolved, including informing customer of status and resolution.
* Provide accurate, consistent and timely responses to HR process, system and policy requests considered routine requests and require limited research.
* Perform basic administration processing and approval of transactions, data input and verification of required documentation.
* Utilize knowledge base tool to provide consistent answers to customers.
* Educate caregivers on company practices and tools (e.g., HR Portal, ESS, MSS, etc.) to encourage caregivers to resolve questions on their own.
* Refer complex cases requiring interpretation to appropriate Specialist or to COE if additional research or expertise is required.
* Provide document support by managing incoming and outgoing forms, information, as necessary.
* Identify and resolve the caregiver issues and anticipate future needs by explaining/suggesting/providing additional information needed to successfully perform duties.
* Meet key performance measures such as first call resolution, average answer speed, and call quality.
Minimum qualifications for the ideal future caregiver include:
* High School Diploma/GED
* 3 years of applicable human resources service delivery experience, including benefits administration, HR administration, absence management or other related discipline or a minimum of 2 years of experience as a Cleveland Clinic HR Service Center Representative I
* Proficient in general word processing and spreadsheet skills
* Proficient in use of HR systems and call center technology tools
* Proficient in Operational Excellence
* Customer service experience
* Project Management experience
Preferred qualifications for the ideal future caregiver include:
* Bachelor of Science or Arts OR Graduate Degree
Physical Requirements:
* Ability to perform work in a stationary position for extended periods.
* Ability to travel throughout the hospital system. For some roles, ability to travel to other locations, including international travel.
* Ability to operate a computer, audio visual and other office equipment.
* Ability to communicate and exchange accurate information, including the ability to deliver any applicable training in person and virtually.
* In some locations, ability to move up to 25 lbs.
Personal Protective Equipment:
* Follows Standard Precautions using personal protective equipment as required.
Pay Range
Minimum hourly: $17.25
Maximum hourly: $26.31
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
$17.3-26.3 hourly 4d ago
Pharmacy Technician - Specialty Call Center
Cleveland Clinic 4.7
Remote or Beachwood, OH job
Under the supervision of a pharmacist, the Specialty Pharmacy Technician is responsible for the data entry of required information from the prescription and patient profile in order to process and adjudicate prescriptions. Initiates prior authorizations, and communicates with third party payers on behalf of the physician and patient. Responsible for finding and applying manufacturer copay cards and initiating patient assistance and co-pay assistance applications. Proactively reaches out to patients to manage refills and schedule necessary current and future assessments.
**This position is eligible for a sign-on bonus of $2,500**
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Under pharmacist supervision, the Specialty Pharmacy Technician is responsible for three subgroups of patients (Hematology/Oncology, Inflammatory and Infectious Disease and Cardiology) is responsible for data entry of required information from the prescription and patient profile to process and adjudicate prescriptions. They initiate prior authorizations, coordinate with third-party payers, apply manufacturer copay cards and assist with financial aid applications. The technician also contacts patients to manage refills and schedule assessments.
**Caregivers in this role will complete an initial onsite orientation and training period at the Cleveland Clinic Administrative Campus for approximately 30-90 days. Following successful completion of training, a hybrid or remote work option may be available based on departmental needs. This position is full-time, 8-hour shifts, Monday through Friday, scheduled between 7:00 a.m. and 6:00 p.m. Due to occasional onsite requirements, candidates must reside within a commutable distance (approximately one hour) of the Cleveland Clinic Administrative Campus. **
A caregiver who excels in this role will:
+ Initiate prior authorizations and communicates with third party payers on behalf of the physician and patient.
+ Find and apply manufacturer co-pay cards and initiate patient assistance and co-pay assistance applications.
+ Reach out to patients to manage refills and schedule necessary current and future assessments.
+ Ensure the accuracy of prescription and patient data entered various systems by verifying patient, drug, quantities, directions, day's supply, insurance and physician data.
+ Conduct a thorough benefits investigation and processes any necessary prior authorizations and/or appeals for pharmacy claims.
+ Explain benefit coverage and financial responsibilities to the patients.
+ Supply financial assistance contact information and/or initiates patient assistance and copay assistance applications on behalf of the patients.
+ Resolve aspects of specialty pharmacy insurances, including Medicare, Medicaid, Pharmacy Benefit Managers (PBM), and Preferred Provider Organizations (PPO) and communicates with payors and advises patients or physician of results as needed.
+ Communicate with patients professionally and customer-friendly to schedule the delivery of new and refilled medications and supplies.
+ Utilize all pharmacy systems to review patient profiles, enter changes and establish assessment schedules.
+ Document all patient/client/provider contact in appropriate computer systems.
Minimum qualifications for the ideal future caregiver include:
+ High school diploma or equivalent
+ Upon hire, must be a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) OR the National HealthCareer Association (NHA).
+ In addition, it is required to hold an active registration through the Ohio Board of Pharmacy (OBOP) as either a Certified Pharmacy Technician, Registered Pharmacy Technician, or Pharmacy Technician Trainee.
+ If current status with the Ohio Board of Pharmacy (OBOP) is Registered Pharmacy Technician or Pharmacy Technician Trainee **it is required** **updating registration status** to a Certified Pharmacy Technician with the OBOP within **six months of hire.**
+ Must be detail-oriented and able to identify and develop solutions by applying appropriate pharmacy standards and policies
Preferred qualifications for the ideal future caregiver include:
+ One year of experience in a pharmacy technician role
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ********************************************
**Physical Requirements:**
+ Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times.
+ Manual dexterity sufficient to perform computer and dispensing functions of the job.
+ Ability to lift up to 20pounds while walking, stooping, bending and reaching.
**Personal Protective Equipment:**
+ Follows standard precautions using personal protective equipment as required.
**Pay Range**
Minimum hourly: $19.25
Maximum hourly: $28.00
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
$19.3-28 hourly 11d ago
Net Revenue Analyst Senior - Hybrid Position
McLaren Health Care 4.7
Remote or Michigan City, ND job
Responsible for compiling complex reimbursement data to support management decision making and internal and external reporting for assigned subsidiaries. Assists in coordination of reimbursement functions related to the strategic financial planning process. Responsible for the integrity of net revenue.
Essential Functions and Responsibilities:
1. Prepares and or reviews the schedules required to support the submission of Medicare, Medicaid and Blue Cross cost report, complying with regulations. Analyzes third party cost report changes from prior years, investigating differences.
2. Prepares monthly contractual model and provides thorough analysis of the monthly contractual allowances for assigned subsidiaries. Investigates and makes recommendations for updates to assumptions and/or methodology.
3. Maintains adequate reserve position by complete monthly reserve analysis identifying and reporting any increase or decrease from previously stated reserve position.
4. Provides complex projections and analytical support during the fiscal year budgeted net revenue preparation.
5. Researches and keeps abreast of third party regulations and changes, providing analytical support through financial impact summarization. Estimates the financial impact any changes in payment assumptions and/or budget assumptions may have on the subsidiary and communicates as directed.
6. Coordinates the collection of data and/or preparation of schedules for third party financial audits, settlements, and cash reconciliations.
Qualifications:
Required:
* Bachelor degree in finance, accounting or related field.
* Three years experience in a progressively more responsible reimbursement or finance role with Healthcare Net Revenue/Reimbursement responsibilities.
Preferred:
* CPA or MBA preferred.
Additional Information
* Schedule: Full-time
* Requisition ID: 25007033
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
Back to Search Results
Hybrid APP- Sanger Heart & Vascular Institute- Shelby, NC
Shelby, NC, United States
Shift: Various
Job Type: Regular
Share: mail
Back to Search Results
Surgical Assistant APP (Hybrid)- SHVI- Pineville, NC
Charlotte, NC, United States
Shift: Various
Job Type: Regular
Share: mail
$42k-67k yearly est. Auto-Apply 4d ago
Nuclear Radiologist or Nuclear Medicine Physician
Cleveland Clinic 4.7
Remote or Cleveland, OH job
Cleveland Clinic Nuclear Medicine Faculty The Cleveland Clinic Imaging Institute is seeking outstanding Nuclear Radiologists and Nuclear Medicine Physicians to join our dynamic and growing Division of Nuclear Medicine. We offer flexible, full-time opportunities including Fully Remote, On-Site (at our Main Campus in Cleveland, Ohio), and Hybrid roles to best fit your lifestyle and professional goals. Due to significant interest in fully remote positions, we are currently giving preference to candidates who are available for onsite roles.
Our division is comprised of ABR and ABNM certified physicians in a high-volume diagnostic practice with an expanding theranostics program. We are looking for candidates with experience across the full spectrum of nuclear medicine, including a variety of PET tracers, general nuclear medicine imaging, procedures, and radiopharmaceutical therapies. Ideal candidates should be collegial, self-motivated, and committed to delivering compassionate, patient-centered care within a collaborative, multidisciplinary environment.
Nuclear Radiologists certified through the ABR may have opportunities to rotate in their preferred subspecialty in addition to the nuclear medicine depending on preference.
As part of the Cleveland Clinic, you will have access to exceptional clinical, research, and educational resources, along with numerous opportunities for professional growth and development. Our department also maintains a strong academic focus, with staff physicians actively involved in the teaching and mentorship of residents, contributing to the education and training of the next generation of nuclear medicine specialists.
Position Requirements:
* MD/DO degree (or foreign equivalent).
* Candidates should be Board-certified or Board eligible through the American Board of Nuclear Medicine (ABNM) and/or American Board of Radiology (ABR).
* Must be eligible for or hold active medical licenses in Ohio and Florida.
* Remote opportunities are available from most U.S. states (except California, Colorado, Connecticut, New Jersey, Oklahoma).
Benefits:
* Highly competitive base salary commensurate with experience
* Generous time away package (vacation, CME, meetings) relative to private practice
* Sign on bonus
* Attractive schedule with no overnight coverage
* Excellent retirement matching and tax-advantage options
* Comprehensive healthcare plan
* Relocation reimbursement (if applicable)
* Internal moonlighting opportunities
* Numerous professional reimbursements
* Professional liability insurance
* Parental leave equal to 100% pay
* Life insurance and disability coverage
* Public Service Loan Forgiveness (PSLF)
* And Much More!
Job Responsibilities
Patient Care
* Participate in weekday clinical work while ensuring timely, high-quality clinical care.
* High volume of PET including FDG, PSMA, SSTR, and ER exams.
* Wide variety of general nuclear medicine exams including pediatric imaging.
* On-Site staff rotation covers theranostic and procedural services.
* Theranostic services 177Lu,?131I, 223Ra as well as several active clinical trials.
* Lymphoscintigraphy injections are performed on most days by on-site staff.
* Participation in department and some multidisciplinary conferences.
* Occasional late-swing shifts (1pm-9pm) - can be remote at your discretion.
* Weekend call roughly every 7-9 weeks with opportunities for compensation time off.
* No overnight call!
Research and Scholarship
* Research and scholarly endeavors are encouraged but not required.
* The department will support researchers and those serving as a willing collaborator in clinical and translational research.
Education
* Provide instruction for the radiology residency by reviewing cases and administering lectures.
* Serve as a mentor for residents, fellows, and other faculty in the department.
About Our Team:
* Collegial, stable, and academically oriented environment with low staff turnover and high employee engagement.
* Team includes 6 full-time and 7 part-time physicians, plus radiologists, a medical physicist, scientists, and technologists.
* Team members have expertise in radiology, neurology, and cardiology.
* We interpret over 50,000 studies annually from ~32 sites across the enterprise.
* All sites are networked with MIM, PACS (AGFA EI), voice recognition (Powerscribe 360), and EMR (EPIC).
* Advanced resources: 7 fixed and 3 mobile PET/CT systems, dedicated SPECT and PET radiopharmacies, and an onsite cyclotron.
* Main campus in Cleveland, OH serves as the primary training site for 45 Diagnostic and Interventional Radiology residents, rotating subspecialty radiology fellows, and 1-2 Nuclear Radiology candidates each year.
When submitting your CV please indicate whether you are interested in onsite or remote opportunities. Onsite strongly preferred.
SALARY RANGE: The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking various factors into consideration such as the candidate's educational training, work history, experience, skill set, and board certification. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision, and retirement.
About Us
Cleveland Clinic's vision is to become the best place for care and the best place to work in healthcare. We are committed to providing a safe, stable, and financially fulfilling work environment. Cleveland Clinic is ambitiously investing in growth. Being a physician-led organization means doing what is best for the patients, every day.
Cleveland Clinic is one of the world's largest and busiest health centers. Patients come to Cleveland Clinic from all over the world. We offer advanced treatment for all illnesses and disorders of the body.
Cleveland Clinic is a nonprofit, multispecialty academic medical center that's recognized in the U.S. and throughout the world for its expertise and care. Cleveland Clinic integrates clinical and hospital care with research and education. Located in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation's best hospitals in its annual America's Best Hospitals survey. Among Cleveland Clinic's 80,642 employees worldwide are more than 5,743 salaried physicians and researchers, and 20,166 registered nurses and advanced practice providers, representing 140 medical specialties and subspecialties. Cleveland Clinic is a 6,690-bed health system that includes a 173-acre main campus near downtown Cleveland, 23 hospitals, more than 270 outpatient facilities, including locations in northeast Ohio; southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England. In 2024, there were 14.1 million total outpatient visits, 333,000 hospital admissions and observations, and 320,000 surgical cases throughout Cleveland Clinic's health system. Patients came for treatment from every state and 185 countries.
Our Culture
Cleveland Clinic is pleased to be an equal employment opportunity employer. Smoke/drug free environment.
Any application submitted without a CV will delay the review process
Please be advised that all information entered in your application will only be shared with Cleveland Clinic and will not be distributed to third parties.
The salary range displayed in this job posting reflects the anticipated salary range for new physicians hired into full-time (100% FTE) positions. This range is generally aligned with or below the 50th percentile of nationally recognized compensation benchmarks by specialty. A successful candidate's actual compensation will be determined in accordance with fair market value, considering factors such as professional experience, clinical expertise, board certification, work history, and FTE. This stated range excludes the value of Cleveland Clinic's comprehensive benefits package, which includes healthcare, dental, vision, retirement, and other offerings.
About the Community
Cleveland is part of Northeast Ohio which is composed of six metropolitan areas. Each of them provides affordable real estate, excellent schools, safe communities as well as an abundance of outdoor activities. Find out here how great it is to live in Cleveland!
Information for Candidates
Candidates will only be asked to provide personal documents once an offer of employment has been made and accepted. Recruitment scams are becoming increasingly common online, with false advertisements and requests for payment or personal details claiming to come from reputable organizations. Please be assured that our physician recruiters will never ask for payment from candidates at any stage of the recruitment or offer process.
Disclaimer
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with the program, which will include obtaining an influenza vaccination or an exemption.
Learn more about Cleveland Clinic
About Cleveland Clinic
Living in Cleveland
Take a Tour
Pay Range
Minimum salary: $350,000
Maximum salary: $700,000
$350k yearly 32d ago
Senior Internal Auditor (Clinical)
Cleveland Clinic 4.7
Remote or Cleveland, OH job
Please be advised positions will work in a remote or hybrid model and will require residence in the Greater NE Ohio area to be considered. Candidates may work at any of our NE Ohio locations based on business needs. These include, but are not limited to, Main Campus, Fairview Hospital, Hillcrest Hospital, Independence or Akron General.
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Clinical Senior Internal Auditor, you will conduct audit procedures for assigned audits, including evaluating the effectiveness of internal controls across Cleveland Clinic, its subsidiaries, and affiliates. This role leverages both clinical expertise and auditing skills to ensure that clinical documentation, care processes, and regulatory practices consistently meet the highest standards of quality, safety, and compliance. By delivering objective audits, thorough analysis, and constructive feedback, the Senior Internal Auditor strengthens patient centered care, supports operational and financial integrity, and identifies opportunities for continuous improvement, ultimately contributing to safer, more effective care for every patient we serve.
A caregiver in this role works a hybrid schedule from 8:00 a.m. - 5:00 p.m.
The role is onsite two days per week at the Independence West Creek Office on Wednesday and Thursday, with remote work on Monday, Tuesday, and Friday.
There may also be occasions when the candidate will need to work or travel to a Cleveland Clinic facility to conduct an onsite clinical audit.
A caregiver who excels in this role will:
* Under the supervision of department Managers, Director, or Chief Integrity Officer, conduct assignments relating to internal audits, including internal control effectiveness testing.
* Review and report on the effectiveness of existing controls intended to ensure the safeguarding of assets and reduce or eliminate loss/breach.
* Assure appropriate completion of assignments.
* Track time and organize electronic audit papers using department software.
* Plan and conduct audit tests and procedures designed to evaluate the adequacy and effectiveness of controls for ensuring, including the safeguarding of Cleveland Clinic assets.
* Ensure compliance with internal policies and procedures and external laws and regulations; accomplishment of the Cleveland Clinic's goals and objectives; the reliability of reports; the economic and efficient use of resources; and the deterrence and detection of fraud.
* Collect and analyze data from diverse sources, utilizing computer-assisted auditing techniques.
* Develop and document audit findings, including recommendations for improving controls and complying with regulatory requirements.
* Provide or assist in providing training, coaching, and guidance to internal audit staff in conducting audits and other audit-related issues.
* Participate in audit meetings, prepare written reports and effectively communicate audit findings and recommendations.
* Review and document audit work papers assigned for accuracy, relevance, and significance.
* Maintain current and proficient knowledge of applicable federal, state, and local laws, regulations, policies and procedures.
* Comply with the Institute of Internal Auditors (IIA) Standards of Professional Practice of Internal Auditing and Code of Ethics.
* Perform on-site visits to regional hospitals and main campus.
* Collaborate with clinical teams to identify and mitigate clinical issues.
* Work closely with revenue cycle teams on billing and documentation audits.
* Support internal controls for patient safety and quality.
Minimum qualifications for the ideal future caregiver include:
* Bachelor of Science or Bachelor of Business Administration degree with a major in accounting, information technology or related field of study
* Four years of progressive professional and functionally relevant work experience
* Comprehensive knowledge of accounting/operations/information technology principles and practices, auditing standards, analytical techniques and internal controls
* Problem solving, written and verbal communication skills and effective interpersonal skills at all levels of the organization
Preferred qualifications for the ideal future caregiver include:
* Advanced degree
* RN with a Clinical background
* Healthcare auditing experience
* Certifications such as RHIT, CPC, or CPA
* Experience in clinical operations, revenue cycle, or compliance auditing
* RHIT, CPC, or other auditing/coding certifications
* Strong understanding of care standards and documentation practices
* Ability to handle sensitive and confidential information with discretion
* Experience with technology, audit and documentation systems
Physical Requirements:
* Requires walking to various locations on campus as well as travel to off-campus sites.
* Requires dexterity sufficient to operate a PC computer in the course of work.
Personal Protective Equipment:
* Follows standard precautions using personal protective equipment as required.
Pay Range
Minimum Annual Salary: $69,600.00
Maximum Annual Salary: $106,132.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).
$69.6k-106.1k yearly 10d ago
Beachwood Technician/Front Desk Dual Role X
Cleveland Eye Clinic 4.7
Beechwood Trails, OH job
Job DescriptionDescriptionThe Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.
Schedule:
What you will be doing
Interacts with patients to accurately gather information and enter it into our electronic medical records system;
Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
Accurately records all information in EMR system according to established standards and physician requirements
Conducts tests and measures eye muscle function, pupil size, and reactivity.
Apply drops to anesthetize, dilate, or medicate eyes
Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
Readily scribes for physician
Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
Stay current with the latest technologies and medications and be able to answer general patient questions
Assists team members and completes other special projects as requested.
What you know Required
High school diploma or GED equivalent
Valid driver's license and ability to drive a motor vehicle
Ability to stand or sit for extended periods of time and lift up to 50lbs
Desired
Electronic Medical Records (EMR) experience
Knowledge of medical terminology
Entry Level
Typical has 0-3 years of Experience
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
Uniform reimbursement
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$36k-45k yearly est. 9d ago
RN-Professional Coding & Quality Coordinator
Freeman Health System 4.5
Remote job
Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full Time
About Us - Physician Reimbursement Center (PRC)
Located inside the Freeman Business Center
Vital part of our revenue cycle
Our team consists of over eighty professionals that assure reimbursement for the valued services our clinicians provide
What You'll Do
Performs a variety of duties in coordination of the coding accuracy, quality assurance, compliance functions, and charge appropriateness for Freeman Health System. Performs chart reviews to ensure medical record accurately reflects the patient's level of service based on Evaluation and Management (E/M) service guidelines. Works closely with physicians to clarify, assist, and educate with documentation. Assignments include teaching, coaching, and championing staff assigned to achieve departmental goals.
Requirements
Attends all required educational seminars related to coding/reimbursement as requested by supervisor.
Coding certification (AHIMA or AAPC) Current Missouri Registered Nurse license or current Registered Nurse license from a compact state. If a compact license is held, it must be in the nurse's state of residence.
If homebound, must reside in one of the following states: Arkansas, Kansas, Missouri, or Oklahoma.
Minimum of 3 years of clinical experience in an acute care or office setting
Preferred Requirements
Experience in ICU, Medical/Surgical or Office preferred
Experience in Meditech and/or Group Management
Freeman Perks and Programs
For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid Time Off (PTO) or Flex time off (FTO)
Extended sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc
#LI-DNI
If it's possible, you will find it at Atrium Health-the leading community-focused academic healthcare system serving North Carolina, South Carolina and Georgia. We invite experienced APPs to discover all that we can do when we bring healing hearts, inquisitive minds and visionaries together.
Sanger Heart & Vascular Institute (SHVI) is currently seeking experienced, full-time Advanced Practice Providers to join the inpatient/outpatient team at Atrium Health in Shelby, NC.
CARDIOLOGY AGACNP or PA:
Evaluate new patients, consults, and established patients from the ER and on the cardiovascular service as well as diagnose, treat and manage common conditions in the cardiovascular population
Perform an appropriate history and physical exam, write emergent progress notes, assess and prepare patient workups, and follow core measures for documentation including hospital and 3
rd
party payer requirements and appropriate patient care
Facilitate and order diagnostic studies including echocardiograms, stress tests, MRIs, CTs, and cardiac catheterization if indicated
Triage calls from outside facilities regarding cardiovascular patients
Order appropriate laboratory studies and diagnostic procedures. Explained necessity, preparation, and risks and benefits of scheduled diagnostics and therapeutic procedures to the patient and family
Has the ability to recognize emergency situations and respond appropriately
Participate in evaluations with the primary supervising physician as directed by State laws
Maintain ACLS and BLS certification as well as all licenses and certifications as mandated by the Hospital Credentialing Committee
Exhibits respect for others by displaying a positive, courteous attitude at all times
Participates in staff meetings, in-services, and continuing education for job related growth
Education, Experience and Certifications
Graduation from an accredited NP or PA program. Current license to practice as a NP or PA in North Carolina. Current prescriptive privileges and DEA license required. BLS/ACLS Certified.
Nurse practitioners are required to have Acute Care Certification
Physician Assistants with certification from the National Commission on Certification of Physician Assistants required.
At least 1 years of experience in the PA or NP role in an acute care setting and/or Cardiology preferred
Superb communication skills, and a passion for program development and collaboration
Sanger Heart & Vascular Institute is one of the Southeast's largest cardiac and vascular programs providing the highest quality care available to patient with cardiovascular disease throughout North and South Carolina. SHVI employs more than 110 physicians in a network of more than 25 locations to provide the highest quality care available to patient with cardiovascular disease throughout North and South Carolina. SHVI has more than 50 years of experience in providing world-class, comprehensive acute and chronic cardiovascular services including the region's only heart transplant center and pediatric heart surgery program.
When you join Atrium Health, you will be welcomed into a culture that celebrates and respects the contributions a team can make together. Practice where your voice is valued, your passion for advancing medicine is rewarded, and you get the resources and support you need to thrive personally and professionally. In our nationally-renowned integrated health system, you can work alongside the most advanced minds in medicine to improve medicine, and redefine care for all.
Zippia gives an in-depth look into the details of NorthShore Health Centers, including salaries, political affiliations, employee data, and more, in order to inform job seekers about NorthShore Health Centers. The employee data is based on information from people who have self-reported their past or current employments at NorthShore Health Centers. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by NorthShore Health Centers. The data presented on this page does not represent the view of NorthShore Health Centers and its employees or that of Zippia.
NorthShore Health Centers may also be known as or be related to NORTHSHORE HEALTH CENTERS INC, NorthShore Health Centers and Northshore Health Centers.