NorthStar Memorial Group jobs - 32 jobs

NorthStar Memorial Group is seeking a Funeral Director/Embalmer to join our team at Sunset Funeral Services. United by a common desire to serve, Funeral Director/Embalmers at NorthStar share a pride in their profession that extends beyond the workday. Here, we celebrate the above-and-beyond ethos of our team, encouraging meticulous planning, individual creativity, and collaboration, in every aspect of our work. Joining NorthStar Memorial Group means becoming part of a compassionate community dedicated to upholding the highest standards of care and respect for the deceased and their families. Responsibilities Provide a source of comfort, support, and guidance, to families before, during, and after the loss of a loved one, serving professionally as the director for visitations, funerals, or graveside services Complete embalming, disinfecting, dressing, preparing, and casketing of the deceased using appropriate precautions and OSHA standards in a manner that honors the deceased Prepare and complete accurate documents related to services, cremations, maintenance, and other types of data Always maintains reverence and respect for the deceased Qualifications Licensed Funeral Director/Embalmer in Ohio (or possess the ability to reciprocate), Have excellent communication skills, integrity, and an innate passion for serving others. Compensation $50,000K-$60,000K Benefits Medical, Dental, and Vision Insurance Health Savings Account (HSA) Life Insurance 401(k) with Employer Matching We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Our associates celebrate lives. We celebrate our associates. Safely and courteously, drives bereaved family members to funeral services, visitations, and receptions. Maintains company vehicles. JOB RESPONSIBILITIES Drive company-owned professional vehicles safely to transport bereaved family members to funeral services, visitations, and receptions as well as during funeral processions. May pick up and return family members to their place of residence. Consistently punctual and arrives on or before appointments Courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation; assists passengers with exiting and entering vehicles and may hold passenger's hand, arm, or umbrella, providing care to elderly or special needs May load and unload family mementos or flowers and assist with bringing into family's residence Transports and delivers caskets to airports, care centers, or cemeteries; may assist with moving caskets Couriers documents, family mementos, or flowers to and from Funeral Home and family's residence May assist Removal Technician with driving or lifting and transporting Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary. Follows safety guidelines. Follows expenditure processes Maintains passenger comfort supplies, such as tissues, water, or umbrellas Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection MINIMUM REQUIREMENTS Education High School Diploma or equivalent Licenses Current state/province issued driver's license with an acceptable driving record Chauffer's license as required by state/province law Experience At least one (1) year work experience as a courier, driver, or with direct customer interaction strongly preferred Knowledge, Skills and Abilities Physical effort requiring attention to driving hazards, traffic, and weather conditions Ability to lift up to 75 pounds; push/pull up to 200 pounds Frequent continuous period of standing or sitting up to two hours Ability to work both indoors and outdoors regardless of weather conditions Ability to work weekends and evenings to accommodate business needs Ability to effectively self-manage time and resources ensuring work is efficiently completed Basic computer skills helpful Significant amount of local travel required Postal Code: 43215Category (Portal Searching): OperationsJob Location: US-OH - Columbus

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. JOB RESPONSIBILITIES Staff Management and Leadership * Meet and exceed established location sales quotas * Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures * Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers * Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service Market Share * Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community * Analyze and be aware of competitor pricing * Plan and participate in community events designed to develop prospects and heighten awareness of the location Expense Management * Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws * Approve all discounts offered to customers * Prepare reports that demonstrate compliance with financial controls Operations Support * Maintain all marketing materials, training manuals, sales equipment and other sales supplies * Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies * Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public Compliance * Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure * Ensure compliance of sales practices with federal, state/provincial and local regulations MINIMUM Requirements Education * High school or equivalent * Bachelor's degree preferred Experience * Sales Management experience of 3-5 years required * Sales Counselor and sales supervisory experience preferred * Experience presenting, training, coaching and motivating salespeople and sales forces a plus Licenses * Valid state/province driver's license with good driving record * Insurance license as required by state/province law and as prescribed by each state board Knowledge, Skills and Abilities * Working knowledge of Windows-based PC environment and MS office applications * Knowledge of Customer Relationship Management systems a plus * Ability to maintain confidentiality * Ability to work beyond standard business hours when necessary to service customers * Ability to set goals for employees that are challenging but achievable Compensation: $90,200 to $130,100 earnings potential Benefits Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program #SCI Postal Code: 43119 Category (Portal Searching): Sales Job Location: US-OH - Galloway

Schedule: Monday-Friday, 8:00 AM - 5:00 PM Contract Length: 24+ months Pay Rate: $25/hour A leading organization is seeking a detail-oriented Data Analyst (Data Specialist - PIM) to support product information management initiatives. This role is responsible for managing, maintaining, and optimizing product data across PIM platforms while ensuring data accuracy, governance, and alignment with business and technical teams. Key Responsibilities Data Management * Manage and maintain product data within Stibo STEP and PDX platforms, including data entry, enrichment, and validation. * Partner with product managers and technical experts to gather, validate, and maintain product specifications, certifications, and compliance data. * Implement and uphold data governance policies and standards to ensure data quality and integrity. * Coordinate with external partners and customer portals to deliver accurate and timely product information. * Monitor and analyze data syndication performance metrics, identifying opportunities for improvement and optimization. * Provide support and training to internal stakeholders on PIM systems and data management best practices. * Troubleshoot data or system issues and escalate to IT or vendor partners as needed. * Stay current on industry trends and best practices related to PIM systems and data management * Minimum Qualifications * Bachelor's degree in Business Administration, Information Systems, or a related field. * Minimum of 2 years of experience in product information management, data analysis, or a related role. * Hands-on experience with PIM systems, preferably Stibo STEP and PDX. * Strong understanding of data governance, data quality management, and compliance standards. * Excellent communication and interpersonal skills with the ability to collaborate across teams and with external partners. * Strong attention to detail with a high degree of accuracy. * Ability to manage multiple priorities in a fast-paced environment. * Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Category Code: JN005

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Generous compensation package, which consists of Variable Compensation (uncapped commissions + bonus + monthly contests) Are you looking for a career in SALES in a company Voted a Great Place to Work 3 years in a row?! We are the largest sales and marketing company in pre-need sales. With almost 50 years in the industry, Neptune Society helps over 80,000 families pre-plan each year so nothing is left to chance. We are a division of a company on the New York Stock Exchange (NYSE) with $3.5 Billion revenue annually, over 24,000 employees, and approximately 2000 locations in the U.S. and Canada. We Offer: If you are willing to prove yourself, we are the right Company for you! As an Outside Sales Advisor, you will be responsible for generating sales using Company provided leads from a variety of sources, this could include Web leads, Direct Mail response leads, and In-person restaurant Seminars. Why work for , Neptune Society our mission is to provide peace of mind through the end of life planning. Some rewarding benefits you will receive by joining our Team include: * Leads are provided by the Company (FREE of charge to you) * Sales career development through the SCI Direct Certification Level Training Program - qualify to receive a free iPad upon completion! . Training pay. Successful members of our sales team come from an impressive variety of different backgrounds and experience levels! * Weekly sales and marketing strategy workshops ( including Direct Sales, Residential Sales, Business2Consumer Sales) * Advancement opportunities for professional growth in the U.S and Canada- we promote from within! Requirements: * A desire to make money while helping people * Strong telephone, interpersonal, and communications skills * High level of compassion and integrity * Strong "one call/visit close" ability * Must be able to multi-task, set priorities and manage appointments * Experience with in-home and/or seminar-based sales preferred * Independent, self-reliant, self-motivated, and ability to work virtually Job Type: Full-time Total Compensation: $85K to $100+ No cap on earnings potential - Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid training * Vision insurance If you are a hard-working individual with a proven track record of success, and if it is time to find your 'WHY,' please contact us to learn more Postal Code: 44134 Category (Portal Searching): Sales Job Location: US-OH - Parma

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES * Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained * Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment * Removes debris and trash from grounds. May include turning down vases and removing wilted flowers * Participates on teams for openings and closings for interments, entombments and inurnments * Assists in determining the location and layout of individual graves with assistance, complying with verification procedures * May perform minor repairs to the cemetery, building systems or equipment * May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision * May assist in moving and installing burial vaults * Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines * This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education * High school diploma or equivalent required Certification/License Experience * Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment * Funeral industry experience preferred Knowledge, Skills and Abilities * Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower * Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) * Ability to work in extreme weather conditions * Physically agile and dexterous * Ability to operate equipment in a safe and careful manner * Ability to effectively work with others to accomplish tasks * Ability to communicate effectively with associates, contractor personnel and client families * Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment * Work outdoors during all seasons and weather conditions * Comply with Field dress code policy Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Lifting, pushing, pulling up to 50 pounds Work Hours * Working beyond "standard" hours as the need arises * Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 45502-9340 Category (Portal Searching): Cemetery Maintenance Job Location: US-OH - Springfield

Our associates celebrate lives. We celebrate our associates. Assist the Family Service Counselors with interment verifications, blind checks and memorials. JOB RESPONSIBILITIES * Builds at-need charts * Verifies at-need files before sent for verification * Performs blind checks * Follows up with memorial renderings, processes and timelines * Notifies families when flowers are placed * Sets Arrangement Continuation Appointments * Designs memorials * Serves at-need cemetery families that currently own property * Sets follow-up visits at the at-need arrangement conference * Logs information for Family Service Counselors * Meets with funeral home at-need families MINIMUM REQUIREMENTS Education * High School diploma or equivalent Certification * Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) Experience * None Knowledge, Skills & Abilities * Ability to communicate effectively with associates, contractor personnel and client families * Ability to work productively with minimal supervision; achieves work objectives in a timely manner * Ability to resolve routine problems promptly and effectively * Ability to adapt to change in priorities Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance) Postal Code: 44333 Category (Portal Searching): Sales Job Location: US-OH - Akron

Our associates celebrate lives. We celebrate our associates. The Visual Designer creates content and assets for a variety of platforms, including websites, apps, movies, communications, and support material (which may be physically printed by users). Brainstorms creative ideas with project teams, develops visual concepts for approval, and collaborates with IT developers to successfully integrate designs into virtual projects. A strong understanding of B-to-B marketing practices, as well as B-to-C, is essential to delivering a product that is not only visually appealing, but hits the creative briefs and/or client requirements. RESPONSIBILITIES Design * Establish the look and feel for various interfaces, websites, mobile devices, apps, communications, newsletters, and support material. * Work within brand guidelines to create layouts that reinforce a brand's style or voice through its visual touchpoints. * Design user-centered interaction models, wireframes, and/or screen mockups. * Design logos, icons, and infographics. * Create and organize production assets that can be shared across multiple projects if needed. * Resize assets for different devices (tablet, mobile and web) while maintaining high-quality with low file sizes. * Work with other departments to create a seamless experience for users within the final product. * Source assets (photos, video footage, and even music) from approved stock vendors. * Work on email marketing items, presentation materials, and interactive event materials that will be used throughout multiple departments. * Maintain a competitive edge against competitor products and industry trends in regards to visual design. * Establish and promote design guidelines, best practices, and standards. * Present and defend designs and key milestone deliverables to peers, project leads, and/or management. * Collaborate with project leads, development teams, and clients to ascertain their needs and provide excellent and consistent creative design advice. * Provide feedback during design reviews with the development team throughout the lifespan of a project. * Participate in production releases of projects directly involved with to test functionality and approve final product. Project * Follow Agile, Scrum, or current project-tracking ideology to deliver final product. * Work with management team and project leads to ensure projects are completed on time and within budget constraints. * Manage client expectation (both internally and externally) to ensure objectives are met. * Work independently, self-manage workload in an agile environment negotiating deadlines to meet expectations. Complete complex and non-routine assignments independently. Apply experience and knowledge of industry, company, policies, and regulations to resolve or recommend solutions. Discuss escalated issue recommendations with peers or manager. Exhibit accountability for work and behaviors. * Take the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notify manager when workload is light and volunteer for additional work. Adjust quickly to new work structures, processes, requirements or cultures. * Identify efficiencies to team and manager. Document work as part of deliverables, resulting in high quality materials for internal and external usage. Draft standard operating procedures (SOP) and develop job aids. MINIMUM Requirements Education & Certifications * Bachelor's degree in Graphic/Digital Design or related discipline. Experience * 3 to 5 years of experience in graphic and web design, preferably in agency or corporate in-house agency setting. Knowledge, Skills, and Abilities * Cognitive Ability including reason, plan, solve problems, think abstractly, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives. * Applies best practices in documenting business requirements in an iterative way, particularly using agile methodologies. * Ability to create clear reports and data visualizations to assist others in decision-making and problem analysis. * Attention to detail/accuracy; strong proofreading and quality control skills. * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated. * Strong interpersonal skills; ability to work well as part of a cohesive team that includes other designers, copywriters, photographers, marketing specialists, account executives and printers. * Ability to build professional and trusting business relations (both internally and externally). * Knowledge of Adobe Creative Suite, including XD, InDesign, Illustrator, and Photoshop. * Knowledge of Microsoft Office software, including Word, Excel, and PowerPoint. * Ability to edit HTML and CSS. * Knowledge of printing and prepress procedures. * Ability to work efficiently and consistently on multiple projects under deadline conditions. * Good written and verbal communication skills. Postal Code: 45249-1641 Category (Portal Searching): Information Technology Job Location: US-OH - Cincinnati

Our associates celebrate lives. We celebrate our associates. Properly receive and process human remains and ensures that the cremated remains are returned to the authorized person(s) according to company procedures and applicable Federal, State and Municipal regulations. Duties must be performed consistent with company mission and values and adherence to company policies and procedures. JOB RESPONSIBILITIES * Cares for deceased in a respectful manner while performing all the tasks involved in the cremation process * Receives remains and ensures all documentation is complete and visual identification of the deceased is complete and accurate. * Completes all required documentation with respect to cremation process and equipment maintenance * Adheres to all professional, municipal, state/provincial and federal licensing authority regulations applicable to the cremation of human remains * Adheres to all applicable policies and procedures * Maintains all Company logs/reports and required state-specific reports * Maintains all chain of custody paperwork * Promotes a safe work environment by being aware of and practicing universal precautions and adopting general principles of safe conduct * Maintains the crematorium, equipment and adjacent facilities * May deliver/release cremated remains to appropriate funeral home or proper authority * Other duties as directed by management MINIMUM REQUIREMENTS Education * High school diploma or equivalent. Completion of a formal program at a college or technical school specializing in funeral service or mortuary science where required by state law. Experience * Minimum one to three months experience as an apprentice Certification/Licenses * Certified Crematory Operator as required by state law; valid driver's license required if performing removals and transfers of bodies and delivering cremated remains Knowledge, Skills and Abilities * Familiar with the basic operation of industrial equipment to include basic trouble-shooting skills * Basic computer skills * Ability to maintain effective relationships with all affiliates and/or third parties * Good communication skills * High level of compassion and integrity * Problem solving skills * Ability to multi task and set priorities * Detail oriented Postal Code: 43215 Category (Portal Searching): Operations Job Location: US-OH - Columbus

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. This position is responsible to oversee and manage end-to-end processes and operations within the branch location. Must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site staff, optimize productivity, grow the business, monitor all financial matters and support sales staff as needed. ESSENTIAL FUNCTIONS: Exceed customer expectations by providing highest possible service quality to customers. Optimize branch transactions, increase sales and decrease costs. Optimize staffing productivity to assume best use of all resources. Responsible for strong growth within designated geographical area and maximal utilization of business potential. Continuously strive for high productivity, competitive efficiency and best quality. Fully adhere to all defined ISO (International Organization for Standardization) policies and standards and to local law. Responsible for P&L including activities in the field of accounting, financial controlling and strategic planning. Prepare yearly local budget including, investments and staffing. Develop and expand customer relationships together with sales. Responsible for implementation and maintenance of standardized processes, structures and systems according to corporate guidelines. Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR). Ensure company's Code of Conduct is fully enforced and followed by employees. Accompany Sales calls as needed. Financial Management: AR (Accounts Receivable), AP ( Accounts Payable) and FSL (Forward Stocking Location). Operations Management. SUPERVISORY RESPONSIBILITIES: The incumbent will directly and/or indirectly supervise up to 50 employees. QUALIFICATIONS: Highly effective strategic and planning skills, ability to translate strategy to operational plan and execution. Proven track record in people management and leadership skills (including knowledge and experience in recruitment, training and development coaching, conflict management and performance management). Comprehensive and interpersonal communication skills (open and confidential communication). Stategic decision-making capabilities and high accountability. High result orientation and customer focus. Ability to integrate and coordinate efforts and resources across functions and boundaries. Act as a role model in accordance with JAS corporate values. Highly developed organizational skills. Proficient written and verbal skills. Adept in computer skills including Microsoft Office suite. Detail oriented, able to multitask and meet deadlines. Self-motivated, able to work on a team and independently. EDUCATION AND EXPERIENCE: Bachelor Degree preferred. Minimum five years' work experience; in the freight forwarding industry prefer 10 years. International languages a plus. Proven experience in air, ocean, supply chain management and logistics. Knowledge about markets and competitors, trends and challenges, for the freight forwarding industry. Experience with Cargowise is a plus. ENVIRONMENT: 100% performed in climate-controlled internal office environment working under normal office conditions.Travel will be (up to 20%) required in support of the position's responsibilities. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds . ADDITIONAL: The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Management retains discretion to add or change duties of this position at any time. JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. NOTICE TO APPLICANTS JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

Our associates celebrate lives. We celebrate our associates. Responsible for product support interface between Making Everlasting Memories (MeM) and its reseller network and consumers. JOB RESPONSIBILITIES * Interacts with end-users and troubleshoots problems to provide a high level of customer satisfaction. * Identifies, researches and resolves technical problems; provides high-level analytical problem resolution * Ensures continued product performance, often in emergency situations. * Documents, tracks and monitors problems to ensure timely resolution. * Manages Weekend Coverage Program. * Supports other operational functions such as training of new customers. * Performs standard testing processes on a variety of equipment and new product functionality. * Collects feedback and identifies issues with product functionality and reports recommendations to aid with product development. * Assists in the installation, maintenance and general support of systems. * Analyzes, researches, and makes recommendations to fulfill equipment needs in the reseller network. MINIMUM REQUIREMENTS Education: * HS Diploma or GED * Bachelor's degree in Business or a related discipline preferred Experience: * One (1) year of product experience or experience in a related field Knowledge, Skills & Abilities: * Proficiency in Microsoft Office package. * Enthusiastic / self-motivated, ability to work on own and under pressure. * Possess technical knowledge to support and train both internal and external customers. * Ability to influence individuals at all levels, give opinions and justifications. * Use organizational/time management skills to prioritize workload and schedule training sessions. * Have a flexible approach to cover colleagues' work when needed. * Possess exceptional listening, written and oral communication skills to facilitate communication and interaction with all staff levels and customers. * Knowledge of MeM products & operations * Customer Service experience, complex problem solving experience to be able to assist customers. * Ability to work under pressure and with short lead times. * Ability to work through quality management issues constructively and timely. Postal Code: 45249-1641 Category (Portal Searching): Marketing and Advertising Job Location: US-OH - Cincinnati

Job Title: AR Specialist - Treasury Team Schedule: Monday-Friday, 8:00 AM-5:00 PM Compensation: $23.00 The AR Specialist is responsible for managing and collecting delinquent accounts receivable for an assigned customer base. This role plays a key part in achieving financial targets by building strong relationships and partnering with internal teams-including accounting, credit, customer service, pricing, transportation, and sales. Key Responsibilities Accounts Receivable & Collections * Reduce delinquency for assigned accounts in alignment with financial objectives. * Collect past due balances and maintain a detailed follow-up system with accurate notes. * Monitor process quality, perform root-cause analysis, and support continuous improvement. * Manage escalations across customers, suppliers, and operations. * Develop action plans with credit and sales teams to optimize results and mitigate risk. * Escalate customer issues to credit and leadership teams in a timely manner. * Collaborate with the credit team to provide insightful reporting. * Participate in cash forecasting for supported business units (30/60-day forecast). * Present in monthly AR aging meetings. * Analyze cash discount deductions, determine proper resolution, and collect as needed. * Maintain compliance with internal controls, policies, and audit requirements. * Support team members through backup coverage and cross-training. Talent Development * Invest in personal growth and continuous learning. * Seek opportunities to expand knowledge and enhance performance. Qualifications Minimum Requirements * High School Diploma and at least 2 years of experience in accounts receivable, collections, or cash application. Preferred Qualifications * Bachelor's degree. * Demonstrated success in prior roles within a team-oriented environment. * Proficiency with Microsoft Excel, Business Intelligence (BI) tools, and SAP ERP. * Basic understanding of customers, products, and markets. * Knowledge of billing procedures and collection techniques (e.g., skip tracing). * Ability to initiate action and gain commitment from stakeholders. * Solid financial knowledge and understanding of AR processes. Category Code: JN001, JN005, JN024 #LI-MS1

Join a Team That Makes a Difference Every Day Are you a detail-oriented, people-loving professional who thrives in a supportive, purpose-driven environment? Do you want your work to truly matter? NorthStar Memorial Group is looking for a Sales Assistant to join our compassionate team at Sunset Funeral Home and Cemetery in North Olmstead, OH. (Cuyahoga County). At Sunset, we don t just support families - we celebrate lives. Our sales team is the heart of that mission, and as a Sales Assistant, you ll be the engine that keeps it running smoothly. This is more than just a job it s a chance to be part of something meaningful, in a role where your organizational skills and warm personality will shine. What You ll Do: Keep our CRM humming - manage data, enter leads, and generate reports Be the go-to for materials: brochures, business cards, training kits - you name it Draft professional correspondence for our leadership team Keep our team organized with updated hierarchies and call night coordination Be the friendly face for clients, vendors, and the public Plan and coordinate events, luncheons, and meetings that bring people together What You Bring: 2+ years of experience in administrative or sales support (funeral industry experience is a plus!) Proficiency in Microsoft Office and Adobe Photoshop Excellent communication skills and a professional demeanor Why You ll Love It Here: A supportive culture that values your growth and development A financially stable role where your efforts are recognized and rewarded A chance to be part of a team that leads with compassion and celebrates life Apply today and help us honor life with every interaction. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. #Sales #INDCORE1

Our associates celebrate lives. We celebrate our associates. The Pet Services Associate is part of a team promoting healing experiences for our grieving Pet families. The Associate will work closely with other team members, departments, and clients to ensure procedures, policies, ongoing office support and exemplary customer satisfaction are achieved. This position requires a hardworking and energetic individual that is passionate for pets. JOB RESPONSIBILITIES * Assists families with choosing services for the pet's aftercare, including urn selection, personalized merchandise and keepsake items * Fills out paperwork with client selections and inputs in computer system * Receives and makes calls on a multi-line phone system * Communicates with clients and veterinary clinics * Calculates and processes payments * Files records * Drives to local veterinary clinics as needed;1-3 times per week * Picks up deceased pets from clinics and occasionally at client residences * Delivers cremated remains to local veterinary clinics and funeral chapels * Creates keepsake items such as ink and clay prints * Cremates pets of various sizes 2-3 days per week * Performs weekly maintenance of cremation retort machines * Actively participates in cross training of other roles in the department including courier and crematory operator * This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education * High school diploma or equivalent Certification/License * Valid state driver's license in good standing with auto insurance Experience * Two (2) years of customer service experience * One (1) year merchandising experience * One (1) year with death care industry preferred * One (1) year working in a veterinarian clinic/office preferred Knowledge, Skills and Abilities * Ability to handle unforeseen challenges while being creative, empathetic, accommodating and calm in a death care environment * Possesses a high degree of honesty, integrity, and reliability * Ability to communicate in an organized and thorough manner * Ability to maintain a favorable and upbeat disposition for grieving families and contribute towards team morale * Proficient in Microsoft Office preferred * Ability to travel locally as needed * Ability to lift up to 50 pounds without assistance, and up to 200 pounds with assistance * Ability to work in extreme temperature variances * Comfortable handling deceased pets in various conditions Work CONDITIONS Work Environment * Work indoors and occasional outdoors during all seasons and weather conditions * Local and/or multiple location traveling required * Comply with Field dress code policy Work Postures * Frequent, continuous periods of time standing, up 6 hours per day * Sitting continuously for many hours per day, up to 6 hours per day * Climbing stairs to access buildings frequently Physical Demands * Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Lifting up to 50 pounds without assistance; up to 200 pounds with assistance Work Hours * Working beyond "standard" hours as the need arises * Travel locally up to 50% Postal Code: 43215 Category (Portal Searching): Operations Job Location: US-OH - Columbus

Our associates celebrate lives. We celebrate our associates. Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment Removes debris and trash from grounds. May include turning down vases and removing wilted flowers Participates on teams for openings and closings for interments, entombments and inurnments Assists in determining the location and layout of individual graves with assistance, complying with verification procedures May perform minor repairs to the cemetery, building systems or equipment May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision May assist in moving and installing burial vaults Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Certification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment Funeral industry experience preferred Knowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) Ability to work in extreme weather conditions Physically agile and dexterous Ability to operate equipment in a safe and careful manner Ability to effectively work with others to accomplish tasks Ability to communicate effectively with associates, contractor personnel and client families Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment Work outdoors during all seasons and weather conditions Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Lifting, pushing, pulling up to 50 pounds Work Hours Working beyond “standard” hours as the need arises Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 45502-9340Category (Portal Searching): Cemetery MaintenanceJob Location: US-OH - Springfield

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family's wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). JOB RESPONSIBILITIES Arrangements Conference * Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. * May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. * Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise such as catering, flowers, music, and Ever Lasting Memory products. * Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. * Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services * Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. * Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements (visitation, funeral, or graveside) against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. * Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning * Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials. Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor. Post event cleans chairs, tables, floors, proper storage of items, identifies property in need of repair, and courier/deliver family memorabilia to home. * May perform a variety of attendant duties including but not limited to parking lot attendant, driver, usher, pallbearer, or courier. * May attends community or charity events to represent and promote the location or market. Embalming * Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. * Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. * Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment. * Inventories and reorders supplies. General * Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations. * Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements or cultures. Additional responsibilities as requested or assigned. Minimum requirements Education & Licenses * Graduated from an accredited school or college of mortuary science * Current Funeral Director and Embalmer dual license within the practicing state * Valid state driver's license with an acceptable driving record required to operate company owned vehicles Experience * Industry experience is preferred Knowledge, Skills & Abilities * Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. * Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives * Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated * Ability to build professional and trusting business relations * Professional written and verbal communication skills * Public speaking skills with the ability to influence and gain consensus * Proficient using databases in automated processes * Proficient MS Office skills Work conditions * Environment - Work is both indoors and outdoors during all seasons and weather * Attire - professional business attire required when in contact with families * Postures - Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings * Physical Demands - Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage * Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps * Hours - Flexibility of availability is a requirement. Standards hours include nights and weekends, when the majority of Services occur. Typically, less than 20 hours a week is worked M-F 8am-5pm; limited amount of local and/or multiple location travel required Postal Code: 44902 Category (Portal Searching): Operations Job Location: US-OH - Mansfield

Job Description Join a Team That Makes a Difference Every Day Are you a detail-oriented, people-loving professional who thrives in a supportive, purpose-driven environment? Do you want your work to truly matter? NorthStar Memorial Group is looking for a Sales Assistant to join our compassionate team at Sunset Funeral Home and Cemetery in North Olmstead, OH. (Cuyahoga County). At Sunset, we don't just support families - we celebrate lives. Our sales team is the heart of that mission, and as a Sales Assistant, you'll be the engine that keeps it running smoothly. This is more than just a job-it's a chance to be part of something meaningful, in a role where your organizational skills and warm personality will shine. What You'll Do: Keep our CRM humming - manage data, enter leads, and generate reports Be the go-to for materials: brochures, business cards, training kits - you name it Draft professional correspondence for our leadership team Keep our team organized with updated hierarchies and call night coordination Be the friendly face for clients, vendors, and the public Plan and coordinate events, luncheons, and meetings that bring people together What You Bring: 2+ years of experience in administrative or sales support (funeral industry experience is a plus!) Proficiency in Microsoft Office and Adobe Photoshop Excellent communication skills and a professional demeanor Why You'll Love It Here: A supportive culture that values your growth and development A financially stable role where your efforts are recognized and rewarded A chance to be part of a team that leads with compassion and celebrates life Apply today and help us honor life with every interaction. We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. #Sales #INDCORE1

NorthStar Memorial Group is seeking a dynamic, licensed Salesperson at Sunset Memorial Park in N. Olmsted, OH. Our sales teams redefine the way families honor their loved ones, through trusted advisory. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. Our Sales teams are go-getters; we lead the industry with personalized options for families to honor their loved ones. The Licensed Family Service Advisor is responsible for generating pre-need sales for locations in assigned market areas including cemetery property, cemetery merchandise, cemetery services, and prearranged funerals as well as assisting with at-need families. Responsibilities Actively builds relationships in the community to educate and guide families in their pre-planning decisions Excels in his/her ability to set an appointment, give a pre-planning guide presentation, and product presentation Provides professional park tours of each location within their area Completes paperwork timely, neatly, and accurately, including all specific requirements for contract processing Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement Uses CRM to track all contacts and ensure professional follow-up Contacts new and existing customers to discuss how specific products or services can meet their needs Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events Provides world-class customer service, a positive attitude, and a willingness to do Whatever it takes Requirements and Qualifications High School Diploma Valid driver s license and a satisfactory driving record Must have reliable transportation Current Funeral Director License Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry. Want to stay informed about new job opportunities at NorthStar? Join our confidential Talent Network to receive alerts with new job opportunities that match your interests! We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status. #Sales #INDCORE1

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates. JOB RESPONSIBILITIES Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment Removes debris and trash from grounds. May include turning down vases and removing wilted flowers Participates on teams for openings and closings for interments, entombments and inurnments Assists in determining the location and layout of individual graves with assistance, complying with verification procedures May perform minor repairs to the cemetery, building systems or equipment May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision May assist in moving and installing burial vaults Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines This is not intended to be an all-inclusive list of the essential functions or duties related to this job MINIMUM Requirements Education High school diploma or equivalent required Certification/License Experience Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment Funeral industry experience preferred Knowledge, Skills and Abilities Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.) Ability to work in extreme weather conditions Physically agile and dexterous Ability to operate equipment in a safe and careful manner Ability to effectively work with others to accomplish tasks Ability to communicate effectively with associates, contractor personnel and client families Basic computer skills to enable retrieving and responding to email communications Work CONDITIONS Work Environment Work outdoors during all seasons and weather conditions Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Lifting, pushing, pulling up to 50 pounds Work Hours Working beyond “standard” hours as the need arises Schedule may fluctuate, if a need arises, to an earlier or a later shift Postal Code: 44333Category (Portal Searching): Cemetery MaintenanceJob Location: US-OH - Akron