Northwest Administrators jobs

Are you looking for an entry level administrative position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales role, you could find the career boost you're looking for! What you'll be doing... We are seeking a detail-oriented and organized Audit Clerk to support our Payroll Compliance Audit team. In this role, you will play a critical part in helping ensure employer contributions are accurate and compliant across our trust funds. Your administrative skills and eye for detail will help keep the audit process running smoothly from start to finish. You will be responsible for: Perform administrative and clerical tasks that support the audit process, including data entry, record updates, and file preparation. Draft, prepare, and send official correspondence related to audits. Coordinate audit tasks with internal teams, especially Pension Accounting, to gather needed information and ensure timely processing. Track and log key audit activities using internal systems to ensure accurate records and smooth workflows. Process and log audit payments and prepare necessary documentation for audit closures. Answer department phone calls, distribute mail, and assist with supply orders as needed. Who you are... Detailed. Strong attention to detail with excellent problem solving skills Communicator. Excellent verbal, written and professional interpersonal communication skills Experienced. One or more years of related experience Organized. Utilize time management to work under pressure and within deadlines Team Player. Work independently with minimum supervision, be a productive, and contributing member of a team Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Union scale wages, raises every 6 months, starting at $21.37/hr up to $29.32/hr Medical, Dental, Vision & Rx benefits Employer provided/fully funded Defined Benefit Pension Up to 8.6 days of Paid Leave and 10 Holidays Strong team environment with good work-life balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Job DescriptionCaregiver Assisted Living Facility ARC Group is seeking a Caregiver for shift work in a client's Assisted Living Facility in Port Townsend, WA. You will provide direct care and support to residents in an assisted living environment. As the Caregiver, you will assist with activities of daily living (ADLs), support mobility, provide companionship, and help maintain a clean, comfortable living environment. Under the direction of supervisory staff and in line with each resident's care plan, you will help promote dignity, safety, and well-being. Location: Port Townsend, WA Employment Type: Shifts (2 PM 10 PM and 10PM 6 AM options) Wage Range: $22 $26 per hour (depending on experience) Caregiver Key Responsibilities Assist residents with bathing, dressing, grooming, toileting, and incontinence care Support mobility, transfers, ambulation, and safe use of assistive devices Provide meal assistance, feeding, and hydration support, including light meal prep Assist with medication reminders (under supervision, as permitted) Document care delivered and changes in condition, and communicate with supervisory/nursing staff Engage residents in social, emotional, and recreational activities Maintain cleanliness of resident rooms, common areas, and follow infection-control practices Follow resident care plans, safety protocols, and facility policies Attend and participate in ongoing training and certification as required Caregiver Qualifications & Requirements Minimum 18 years of age Authorized to work in the U.S., and able to provide necessary identification Pass Washington State and FBI fingerprint background checks (or as required) No disqualifying criminal convictions or pending charges per state law Basic communication skills sufficient to read, understand, follow care plans, and respond in emergencies Willingness to complete required state training (e.g. 75 hours initial training, then annual continuing education) and certification as needed Ability to lift, bend, stand for extended periods, and perform physically demanding tasks Compassion, patience, reliability, respect for elderly people and persons with disabilities Preferred (but not mandatory): Experience in assisted living, long-term care, home care, or similar settings First aid / CPR certification Working Conditions & Schedule May work in indoor settings with occasional exposure to bodily fluids, cleaning chemicals, and PPE Some lifting, bending, and assisting residents in transfers Equal Opportunity & Non-Discrimination Statement We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law. We also comply with the Washington Equal Pay and Opportunities Act (RCW 49.58), which requires disclosure of the wage range and benefits in our postings. We welcome applications from candidates of all backgrounds and will provide reasonable accommodation in the application and hiring process upon request.

Are you a detail-oriented Staff Accountant with a passion for audit coordination and workpaper preparation? Do you excel at building strong relationships across teams and with external auditors? Are you proactive, accountable, and driven to deliver results? If you have experience with audit workstations and employee benefit plans, this could be the perfect opportunity for you. What you'll be doing... Manage external financial statement audit process for assigned trust funds. Serve as a liaison between auditors and all stakeholders ensuring clear communication. Prepare accruals and audit support packages timely and accurately for assigned trusts. Prepare, organize and file workpapers in accordance with departmental standards. Answer questions & resolve review notes from supervisors and auditors efficiently. Monitor and report audit progress regularly in team meetings and tracking tools. Contribute to special projects, process improvements and other duties as assigned. Who you are... Knowledgeable. Knowledge of auditing, accounting, and investment principles Experienced. 3+ years of auditing or accounting experience Educated. Degree in Accounting or related field Organized. Accurate and detail oriented, ability to prioritize and meet deadlines Analytical. Strong accounting and math aptitude Technically Savvy. Highly proficient in MS Office (Excel, Word, Outlook, Teams) and Adobe Acrobat Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Starting hourly rate of $30.70 - $41.54 per hour. Pay is dependent on experience, skills, and qualifications. Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution & match Work-Life Balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Our software development team builds secure, end-to-end solutions. We are looking for a well-rounded, full stack software development engineer with a proven track record of solving challenging technical problems and creating great products for our end users. The ideal candidate will have exceptional design and coding skills along with strong technical acumen. What you'll be doing... Build high performance, highly available and reliable software Develop complex components/modules/scripts using .NET technologies Design, build and maintain both desktop and web-based applications Contribute to debugging/troubleshooting the complete stack of services Partner with Business Analysts on user-requested applications or projects Make recommendations for system changes based on project requests Review code and evangelize standards/best practices Who you are... Educated. Degree in related field (computer science, math, physics, IS, engineering, etc.) Experienced. Min. 6 years relevant software design and development experience Problem Solver. Strong analytical skills and ability to solve complex problems Organized. Proven process improvement and organizational skills Tech Stack. C#, .NET Core, Windows Platform Stack, JavaScript/TypeScript, WPF, MVC Skilled: DB experience including design & complex query writing for SQL Server databases Preferred: PowerBI, ability to read C++/MFC code, Mobile Apps, REST APIs Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. If hired, you can expect... Salary range of $7,762 - $10,502 per month (dependent on experience & qualifications) Comprehensive medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance Optional benefits: health flex spending, dependent care assistance & pet insurance Generous 401(k) plan with employer base contribution and match Paid vacation (10 days), sick leave (10 days) and holidays (10 days) Collaborative team environment Hybrid work schedule available Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Are you an experienced audit leader who enjoys resolving complex issues and presenting the results to clients and stakeholders? Do you get excited to lead and motivate a great team of professionals? Do you want to work for a company that truly values their employees and work/life balance? If your answer to these questions is a resounding "Yes!", then our Senior Manager of Payroll Audit position may be a great match for your interests and strengths. What you'll be doing... The Senior Manager's top priority is to ensure efficient and accurate audit practices across multiple offices while also establishing and encouraging a collaborative team environment. Oversee and ensure the effective operations and performance of our audit teams to * Lead a team of managers and supervisors that support 50+ associates * Instill a culture of outstanding customer service and accountability * Manage escalated and difficult/sensitive audit cases * Demonstrate highly effective communication, initiative and problem solving * Collaborate with internal and external stakeholders cross functionally * Proactively analyze and prepare statistically backed plans to ensure staffing levels and workflow Who you are... * Educated. Bachelor's Degree required * Expert. Audit experience in business operations required; financial accounting is desired * Leader. 5+ years' experience leading, developing, and motivating teams * Communicator. Excellent interpersonal, presentation, and communication skills * Experienced. Demonstrated ability to resolve complex business problems * Traveler. Ability to frequently travel between offices to support operations Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... * Starting salary range of $10,544- $14,266 per month. Pay is dependent on experience, skills, and qualifications. * Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance * Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) * Generous 401k plan with company base contribution & match * Work-Life Balance

At Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectations is never enough as we want to exceed with flawless follow-through in every contact. Our Field Service Representatives are a key component to our success. They liaison between a variety of stakeholders. These include but are not limited to benefit plan participants, local union representatives, and employer representatives. With on-the-job training, the field service representatives provide ongoing communication and education about our retirement and health benefit plans. If working for a company that is focused on customer satisfaction, delivers on their promises, and is never satisfied with the status quo in performing superior work is of interest to you, we hope you'll consider NWA for your next career move. What you'll be doing... We get it. Employee benefits are complicated. Typically, when someone needs to use their benefits, they are also going through momentous changes. They're newly retired or planning to soon. Or they are dealing with an important health issue. It may be that they are new in their careers and trying to understand what their benefits mean. That's where our Field Service Representatives help. We see this role as a “trainer” or a “teacher” in helping our participants understand the value of the benefits they rightfully have earned. If hired, you will receive fully paid, on the job, training. With your expertise, you will perform a variety of duties including but not limited to: Overnight regional travel, as required, to worksites/union halls to answer participant questions Coordinate and conduct individual, small and larger group meetings explaining benefits Take ownership of participant benefit issues to ensure resolution Communicate (verbal/written) with participants regarding their benefit plans Support activities related to ongoing benefit documentation using MS Office suite of tools Interact professionally & sensitively w/individuals from diverse backgrounds & perspectives Progress through a structured career development program This position has a hybrid work schedule with 3 days per week on-site and will be based out of our Seattle office. Who you are... Service Minded. Provide superior customer service, every day Educated. Bachelor's degree or equivalent combination of education and experience Experienced: Previous experience in pensions, benefits and/or Human Resources Communication. Strong verbal/written communications; able to draft external correspondence Skilled. Exercise professional judgment, tact and discretion when dealing with sensitive matters. Traveler. Able to travel out of state with multiple overnight stays Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension* plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) * A pension plan provides regular payments during a person's retirement from an investment fund to which that person, or their employer, has contributed during their working life. If hired, you can expect... Hourly rate range of $28.42 - $38.46 per hour (dependent on experience and qualifications) Medical, dental (w/orthodontia), vision, Rx benefits, disability & life pet insurance Optional benefits: health flex spending, dependent care assistance & pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401(k) plan with company base contribution & match Career development and growth opportunities Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Job DescriptionCertified Nursing Assistant (CNA) ARC Group is seeking Certified Nursing Assistants for shift work with clients in the Everett, WA The As a CNA, under the supervision of a licensed nurse, you will provide provides essential, direct care to clients/residents/patients. The CNA assists with activities of daily living (ADLs), observes and reports changes in condition, supports comfort and safety, and works as part of the care team to enhance patient quality of life. Location: Everett, WA Type: Shift / Per Diem Schedule: Day and Evening shifts available Key Responsibilities / Duties Duties may include, but are not limited to: Assist clients/residents with personal hygiene, grooming, bathing, toileting, and oral care Help with dressing / undressing, positioning, transfers, and ambulation Feed clients or assist with meals and ensuring adequate nutrition and hydration Measure and record vital signs (temperature, pulse, respiration, blood pressure) Monitor and document intake and output (fluids, food, urinary output) Provide range of motion exercises (passive / active) and repositioning to prevent pressure injuries Assist with mobility, transferring to/from bed, wheelchair, commode Observe and report changes in clients' condition, behavior, or appearance to the licensed nurse Assist in basic comfort measures (such as bed making, linen changes, environmental tidiness) Maintain cleanliness and safety of client rooms and common areas Respond to call lights, assist clients promptly Follow infection control practices, adhere to safety protocols Document care provided accurately and in a timely manner Support clients' rights, respect dignity, privacy, and promote independence Assist licensed nursing staff as delegated and within the scope of practice permitted by Washington law Required Qualifications / Conditions Washington State Nursing Assistant Certification (NAC) or Nursing Assistant Registered (NAR) in good standing (or eligible to be certified) Completion of a state approved nursing assistant training program (minimum 108 hours: 35 theory + 33 skills lab + 40 clinical) and passing of the competency exam per state requirement Washington State Department of Health Ability to work under supervision, accept direction, and follow facility policies Strong communication skills (written and verbal) with ability to interact effectively with clients, families, and staff Physical ability to assist in transfers, lifting (as allowed by facility policy), bending, standing, pushing, pulling Sensitivity, compassion, patience, and respect for clients' rights and dignity Ability to maintain confidentiality (HIPAA) Passing a background check, drug screen, and other compliance checks as required by state/facility Working Conditions / Environment Fast-paced health care environment Exposure to bodily fluids, infectious disease risk; must follow standard precaution protocols Frequent interaction with clients who may be dependent or have limited mobility Shift work, days and evenings Equal Opportunity / Non-Discrimination Statement We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Are you looking for a customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you're looking for! What you'll be doing... As a eligibility clerk for our Accounting & Eligibility team, you will be responsible for: * Responding to oral and written COBRA inquiries from participants and employers * Processing COBRA election forms, enrollment forms and payments * Preparing refund paperwork for participants * Preparing contracts for digital imaging Who you are... * Organized. Ability to juggle and prioritize workloads, have strong analytical skills * Communicator. Excellent interpersonal and communication skills * Detailed. Strong attention to detail with excellent problem solving skills * Technically Savvy. Basic proficiency in Excel and Word Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) .If hired, you can expect... * Union scale wages, raises every 6 months, starting at $21.38/hr up to $29.32/hr * Medical, Dental, Vision & Rx benefits * Employer provided/fully funded Defined Benefit Pension * Up to 8.6 days of Paid Leave and 10 Holidays * Strong team environment with good work-life balance

Are you a proactive, detail-oriented leader with strong organizational and communication skills? Do you have a history of leading complex software development projects with multiple cross-functional stakeholders, while delivering on time, within scope and within budget? If this describes you, then you may be the person we're seeking for our Quality Control Group! What you'll be doing... As the Project Manager in our newly formed Western Conference Solutions Group, you will be responsible for planning, executing and delivering strategic projects - on time, within scope, and within budget. This position requires a proactive, curious leader with strong attention to detail, organizational and communication skills, to coordinate cross-functional teams and stakeholders throughout the project lifecycle across multiple, concurrent projects. The Project Manager ensures execution aligns with strategic business goals and meets defined requirements and standards - all while managing risks, resolving issues, and maintaining stakeholder engagement. As a Project Manager you will: Lead the project team ensuring on time delivery, within scope and within budget Facilitate defining project scope, objectives, deliverables & timelines in collaboration with stakeholders Develop detailed project plans, including resource allocation, scheduling and risk management Lead cross-functional teams, facilitating collaboration around requirements and ensuring clarity of roles Lead the rhythm of monitoring progress, adjusting plans as needed, and communicating updates to stakeholders Manage project risks by identifying potential challenges and implementing mitigation strategies Coordinate with third party vendors, contractors and consultants as needed Conduct post-mortem evaluations and create reports to document successes & lessons learned This position allows for a hybrid work schedule with 3 days per week (Tue, Wed & Thu) on-site in our Seattle office. Who you are... Experienced. 10 years' experience leading large scale, concurrent projects as primary PM Certified. Project Management Professional (PMP) certification preferred Knowledgeable. Experience managing quality control/assurance, software development and business analysis Relationship Builder. Foster relationships with key stakeholders & manage expectations Leader. Ability to lead cross-functional teams to deliver projects on time & within budget Communicator. Clear & effective communicator with strong interpersonal relationship skills Technically Savvy. Proficient in MS Office suite, including MS Project, Visio & SharePoint Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. If hired, you can expect... Salary range of $8,015 - $10,844 per month (dependent upon experience & qualifications) Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability & life insurance Optional benefits: health flex spending & dependent care assistance plans and pet insurance Generous 401(k) plan with employer base contribution and match Paid vacation (10 days), sick leave (10 days) and holidays (10 days) Collaborative team environment Work-life balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Are you an experienced medical claims processor? This could be the opportunity for you! What you'll be doing... At NWA, we process claims per specific plan requirements. These plans are highly customized and can vary greatly. A successful claim processor at NWA understands the nuances involved with medical claims and the importance of claims being processed timely and accurately. If hired you will: Process medical claims accurately, thoroughly and according to plan requirements Follow up on claims needing additional information Refer problem claims to a supervisor and/or auditor for review Monitor “inbox” to ensure that claims and referrals are handled timely Special projects as assigned Located in Mountlake Terrace, WA, Federal Way, WA or Seattle, WA. Who you are... Organized. Able to juggle and prioritize workloads, have strong analytical skills Experienced. Knowledgeable about medical claims processing, minimum 1 year Communicator. Strong verbally and in writing including interpersonal skills Service Minded. Passionate about customer service--delivering it like you expect to receive it Detailed. Attentive to detail with excellent problem-solving skills Technically Savvy. Proficient with technology, intermediate level Excel and Word Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Union scale wages, raises every 6 months, starting at $24.64/hr. up to $34.30/hr. Medical, Dental, Vision & Rx benefits Employer provided/fully funded Defined Benefit Pension Up to 8.6 days of Paid Leave and 10 Holidays Strong team environment with good work-life balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Are you a great communicator with strong writing skills? Do you excel at problem-solving and have experience in a call center environment? Do you take pride in providing outstanding customer service and resolving tough issues? If this describes you, then you may be a perfect fit as an Auditor in our Client Services Group. What you'll be doing... As the Client Service Center (CSC) Auditor in our Seattle office, your main focus will be to monitor, evaluate and assist with phone calls made to the center. This includes both external customer calls, as well as internal departmental questions. You will also be responsible for providing feedback for our customer service agents and collaborating with trainers, supervisors and assistant managers in maintaining uniform operating procedures. As an Auditor, you will: Resolve issues escalated by the phone agents, supervisors or other departments Answer internal calls from phone clerks on the Assist Queue line Create and maintain Standard Operating Procedures detailing auditor duties Perform Quality Assurance (QA) reviews on phone clerks on a monthly basis Assist with maintenance of all department/management handbooks with approved policy and procedure guidelines Who you are... Educated. Bachelor's degree highly preferred Experienced. Supervisory and/or experience working in a call center environment preferred Organized. Able to prioritize work, multitask and work independently Communicator. Excellent verbal, written and interpersonal skills Technically Savvy. Proficient in the MS Office suite of tools including Word & Excel Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Hourly rate range of $23.20 - $31.40 per hour (dependent upon experience & qualifications) Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability & life insurance Optional benefits: health flex spending & dependent care assistance plans and pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401(k) plan with company base contribution & match Work-Life Balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? If you have strong attention to detail with the ability to quickly assess and solve problems, then you may be the person for our Technical Services team! What you'll be doing... As a Systems/Network Administrator, you'll provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. Provide outstanding customer service responding to users calls, emails and helpdesk tickets Resolve technical issues with equipment including desktops, servers, printers and OS Configure and install desktops, laptops, servers and printers Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file servers Assist with network hardware (physical & virtual using VMWare), software and operating systems Linux, M365, SCCM and Oracle database administration experience preferred Maintain documentation for implementations, maintenance, upgrades and inventory Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and NetBackup Demonstrated experience with PowerShell scripting Represent NWA in a professional manner and provide outstanding customer support This position is scheduled to work 100% on-site in our Seattle office (Eastlake). Who you are... Educated. Bachelor's degree or equivalent experience; MCSE certification preferred Experienced. 3-5 years of experience as a systems administrator or similar position Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory Team Player. Work independently and as a productive and contributing member of a team Meticulous. Strong attention to detail with ability to quickly assess and analyze problems Service Minded. You deliver customer support like you expect to receive it: with excellence Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Salary range of $6,673 - $9,028 per month (dependent upon experience & qualifications) Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance Optional benefits: health flex spending, dependent care assistance & pet insurance Generous 401(k) plan with employer base contribution and match Paid vacation (10 days), sick leave (10 days) and holidays (10 days) Collaborative team environment Professional development opportunities Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Do you have a passion for providing quality, outstanding customer service and continuous improvement? Are you a compassionate leader interested in coaching and developing your team? What you'll be doing... Leading by example, the Accounting & Eligibility (A&E) Supervisor ensures department's service levels are met through timely and accurate completion of team's assigned functions and procedures, and application of quality control procedures and workflow management. Responsibilities include, but are not limited to: Develop a deep understanding of assigned client benefit plans and operational functions Meet or exceed performance expectations (KPIs, industry standards, client expectations, etc.) Report team KPI's and dashboards along with actions plans to meet goals as needed Ensure all accounts are balanced and reconciled within appropriate timeframe Review rate increases, refund requests, employee output, and various reports Effectively manage employees: timekeeping/payroll, workload balance, performance reviews, reward/recognition, coaching/counseling Ensure all new employees are trained and functioning independently within 90 days of hire Who you are... Leader. Able to partner, influence, delegate and work effectively with all levels and experience Organized. Highly organized and able to multitask Analytical. Able to quickly assess and analyze problems and develop solutions Educated. Bachelor's degree (highly preferred) or relevant work experience Technically Savvy. Proficient in Excel and Word, able to learn, other computer applications Communicator. Empathic, effective, confident, service-oriented communicator Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Starting salary range of $6,445 - $8,548 per month. Pay is dependent on experience, skills, and qualifications. Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance Optional benefits include health flex spending & dependent care assistance plans, pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution & match Work-Life Balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

At Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectations is never enough as we want to exceed with flawless follow-through in every contact. Our Field Service Representatives are a key component to our success. They liaison between a variety of stakeholders. These include but are not limited to benefit plan participants, local union representatives, and employer representatives. With on-the-job training, the field service representatives provide ongoing communication and education about our retirement and health benefit plans. If working for a company that is focused on customer satisfaction, delivers on their promises, and is never satisfied with the status quo in performing superior work is of interest to you, we hope you'll consider NWA for your next career move. What you'll be doing... We get it. Employee benefits are complicated. Typically, when someone needs to use their benefits, they are also going through momentous changes. They're newly retired or planning to soon. Or they are dealing with an important health issue. It may be that they are new in their careers and trying to understand what their benefits mean. That's where our Field Service Representatives help. We see this role as a "trainer" or a "teacher" in helping our participants understand the value of the benefits they rightfully have earned. If hired, you will receive fully paid, on the job, training. With your expertise, you will perform a variety of duties including but not limited to: * Overnight regional travel to worksites/union halls to answer participant questions * Coordinate and conduct individual, small and larger group meetings explaining benefits * Take ownership of participant benefit issues to ensure resolution * Communicate (verbal/written) with participants regarding their benefit plans * Support activities related to ongoing benefit documentation using MS Office suite of tools * Interact professionally & sensitively with individuals from diverse backgrounds & perspectives * Progress through a structured career development program This position allows for a hybrid work schedule (on-site in our Seattle office and in the field to support operations) after training. Who you are... * Service Minded. Provide superior customer service, every day * Educated. Bachelor's degree or equivalent combination of education and experience * Experienced: Previous experience in pensions, benefits and/or Human Resources * Communication. Strong verbal/written communications; able to draft external correspondence * Skilled. Exercise professional judgment, tact and discretion when dealing with sensitive matters. * Traveler. Able to travel out of state with multiple overnight stays Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension* plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) * A pension plan provides regular payments during a person's retirement from an investment fund to which that person, or their employer, has contributed during their working life. If hired, you can expect... * Hourly rate range of $28.42 - $38.46 per hour (dependent on experience and qualifications) * Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance * Optional benefits: health flex spending, dependent care assistance & pet insurance * Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) * Generous 401(k) plan with company base contribution & match * Career development and growth opportunities

Job Description Are you an experienced audit leader who enjoys resolving complex issues and presenting the results to clients and stakeholders? Do you get excited to lead and motivate a great team of professionals? Do you want to work for a company that truly values their employees and work/life balance? If your answer to these questions is a resounding "Yes!", then our Senior Manager of Payroll Audit position may be a great match for your interests and strengths. What you'll be doing... The Senior Manager's top priority is to ensure efficient and accurate audit practices across multiple offices while also establishing and encouraging a collaborative team environment. Oversee and ensure the effective operations and performance of our audit teams to Lead a team of managers and supervisors that support 50+ associates Instill a culture of outstanding customer service and accountability Manage escalated and difficult/sensitive audit cases Demonstrate highly effective communication, initiative and problem solving Collaborate with internal and external stakeholders cross functionally Proactively analyze and prepare statistically backed plans to ensure staffing levels and workflow Who you are... Educated. Bachelor's Degree required Expert. Audit experience in business operations required; financial accounting is desired Leader. 5+ years' experience leading, developing, and motivating teams Communicator. Excellent interpersonal, presentation, and communication skills Experienced. Demonstrated ability to resolve complex business problems Traveler. Ability to frequently travel between offices to support operations Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Starting salary range of $10,544- $14,266 per month. Pay is dependent on experience, skills, and qualifications. Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution & match Work-Life Balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Job Description Are you a natural problem solver with a knack for helping people? Do you thrive in a fast-paced environment where every call is an opportunity to make a positive impact? Northwest Administrators, Inc. is looking for a customer service representative to join our team and serve as the friendly, knowledgeable voice of our organization. What you'll be doing... At NWA, we pride ourselves in providing exceptional customer service. As a customer service representative for our client service center department, you are the front line! You will take calls from customers who have questions about about retirement and healthcare benefits. You will: Assist walk-in participants and providers with questions or documentation Provide accurate information on claim payments, eligibility, and retirement plans Thoroughly document calls in the computer system Verify and update customer information Mail various forms and information as required by the customer Who you are... Organized. Able to juggle and prioritize workloads, have strong analytical skills Communicator. Strong verbally and in writing including interpersonal skills Service Minded. Passionate about customer service--delivering it like you expect to receive it Detailed. Attentive to detail with excellent problem-solving skills Technically Savvy. Proficient with technology, intermediate level with Excel and Word Bilingual. Fluent in Spanish (highly preferred) Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Union scale wages, raises every 6 months, starting at $19.88/hr. up to $26.29/hr. Medical, Dental, Vision & Rx benefits Employer provided/fully funded Defined Benefit Pension Up to 8.6 days of Paid Leave and 11 Holidays Strong team environment with good work-life balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Our software development team builds secure, end-to-end solutions. We are looking for a well-rounded, full stack software development engineer with a proven track record of solving challenging technical problems and creating great products for our end users. The ideal candidate will have exceptional design and coding skills along with strong technical acumen. What you'll be doing... * Build high performance, highly available and reliable software * Develop complex components/modules/scripts using .NET technologies * Design, build and maintain both desktop and web-based applications * Contribute to debugging/troubleshooting the complete stack of services * Partner with Business Analysts on user-requested applications or projects * Make recommendations for system changes based on project requests * Review code and evangelize standards/best practices Who you are... * Educated. Degree in related field (computer science, math, physics, IS, engineering, etc.) * Experienced. Min. 6 years relevant software design and development experience * Problem Solver. Strong analytical skills and ability to solve complex problems * Organized. Proven process improvement and organizational skills * Tech Stack. C#, .NET Core, Windows Platform Stack, JavaScript/TypeScript, WPF, MVC * Skilled: DB experience including design & complex query writing for SQL Server databases * Preferred: PowerBI, ability to read C++/MFC code, Mobile Apps, REST APIs Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. If hired, you can expect... * Salary range of $7,762 - $10,502 per month (dependent on experience & qualifications) * Comprehensive medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance * Optional benefits: health flex spending, dependent care assistance & pet insurance * Generous 401(k) plan with employer base contribution and match * Paid vacation (10 days), sick leave (10 days) and holidays (10 days) * Collaborative team environment * Hybrid work schedule available

Are you an experienced medical claims processor? This could be the opportunity for you! What you'll be doing... At NWA, we process claims per specific plan requirements. These plans are highly customized and can vary greatly. A successful claim processor at NWA understands the nuances involved with life claims and the importance of claims being processed timely and accurately. If hired in the role, you will: * Process and handling of life claims accurately, thoroughly and according to plan requirements * Follow up on claims needing additional information * Refer problem claims to a supervisor and/or auditor for review * Monitor "inbox" to ensure that claims and referrals are handled timely * Special projects as assigned Located in Mountlake Terrace, WA, Federal Way, WA or Seattle, WA. Who you are... * Organized. Able to juggle and prioritize workloads, have strong analytical skills * Experienced. Knowledgeable about medical claims processing, minimum 1 year * Communicator. Strong verbally and in writing including interpersonal skills * Service Minded. Passionate about customer service--delivering it like you expect to receive it * Detailed. Attentive to detail with excellent problem-solving skills * Technically Savvy. Proficient with technology, intermediate level Excel and Word Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... * Union scale wages, raises every 6 months, starting at $24.64/hr. up to $34.30/hr * Medical, Dental, Vision & Rx benefits * Employer provided/fully funded Defined Benefit Pension * Up to 8.6 days of Paid Leave and 10 Holidays * Strong team environment with good work-life balance

Job Description Are you looking for a customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you're looking for! What you'll be doing... As a eligibility clerk for our Accounting & Eligibility team, you will be responsible for: Responding to oral and written COBRA inquiries from participants and employers Processing COBRA election forms, enrollment forms and payments Preparing refund paperwork for participants Preparing contracts for digital imaging Who you are... Organized. Ability to juggle and prioritize workloads, have strong analytical skills Communicator. Excellent interpersonal and communication skills Detailed. Strong attention to detail with excellent problem solving skills Technically Savvy. Basic proficiency in Excel and Word Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) .If hired, you can expect... Union scale wages, raises every 6 months, starting at $21.38/hr up to $29.32/hr Medical, Dental, Vision & Rx benefits Employer provided/fully funded Defined Benefit Pension Up to 8.6 days of Paid Leave and 10 Holidays Strong team environment with good work-life balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at ************** to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)