Assistant Office Manager jobs at Northwest Bank - 407 jobs
CNB Bank, Community Office Manager
CNB Bank 3.3
Saint Marys, PA jobs
Officemanagers are role models who exemplify our organization's core values. They lead and develop their team to achieve performance goals while providing outstanding, personalized service to our customers. OfficeManagers follow our bank philosophy of positive energy, positive outcomes.
Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.
KEY RESPONSIBILITIES
Monitor branch performance metrics and implement strategies to meet goals.
Drive and grow the office's loan and deposit portfolios through proactive client relationship management, business development, and community engagement.
Manage the office's daily operations, including cash flow, reporting, account management and security procedures.
Ensure customer satisfaction by addressing customer inquiries, resolving issues, and improving service processes.
Lead the branch team while promoting employee development, assist with employee recruitment, scheduling and performance evaluations.
Focus on driving strategic growth through innovative business development initiatives and strong client relationship management.
ATTITUDES
Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:
Respect- Treat colleagues, clients and community members with dignity and fairness. Maintain courteous interactions even during challenging situations.
Client Focus- Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support.
Inclusion- Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard.
BEHAVIORS
Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:
Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, empower staff and maintain the vision that aligns with the bank's mission.
Integrity-Uphold ethical standards and honesty in all actions and decisions.
Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems.
Volunteerism- Engage in community outreach and corporate social initiatives
COMPETENCIES
Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:
Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies.
Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience.
Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence.
SUPERVISORY RESPONSIBILITIES (if applicable)
Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams.
POSITION LEVEL(S) EXPECTATIONS (if applicable)
Community OfficeManager II/Officer- Proactively prospects and grows Business Banking relationships through outreach and call preparation by gathering all appropriate information needed. Maintains a strong pipeline of prospects through proactive business calling. Ask questions to understand the needs/goals of the business to make appropriate recommendations while looking for opportunities to bring in partners to help strengthen the business's relationship with the bank. Builds the bank's presence in the community.
Community OfficeManager, AVP- Including the above plus independently processes all Business Banking loan requests up to $250,000. Has the capacity to review and understand financial statements, providing an appropriate analysis of business performance.
Community OfficeManager, VP- Including the above and focuses on high level strategy, financial performance, and risk management.
SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES
Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.
Requirements
QUALIFICATIONS, EDUCATION, & EXPERIENCE
To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.
LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.
BENEFITS
Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Leave policies
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Assistance Program
Employee Health & Wellness Program
Special Loan and Deposit Rates
Gradifi Student Loan Paydown Plan
Rewards & Recognition Programs and much more!
Eligibility requirements apply.
CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.
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$45k-65k yearly est. 5d ago
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Manager, AI-Driven Support Engineering
Circle Internet Services Inc. 4.5
San Francisco, CA jobs
A tech company specializing in CI/CD is seeking a Manager of Support Engineering to lead a distributed team across North America. This role focuses on blending technical leadership with innovative automation solutions, enhancing customer support for Growth and High Touch Enterprise segments. The ideal candidate needs strong experience in managing technical support teams, implementing AI solutions, and maintaining high-level customer relationships. This position offers a salary range of $133,000 - $166,000 USD.
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$133k-166k yearly 2d ago
Office Manager - Kirk - Youngstown, OH
Wesbanco Bank Inc. 4.3
Youngstown, OH jobs
Back OfficeManager - Kirk #24-8291 Youngstown, Ohio, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Kirk Rd Banking Center.
Market Youngstown Work Hours per Week 40 Requirements
High school diploma required.
Supervisory or proven leadership experience required.
Banking, cash handling, sales, and customer service experience or equivalent combination of at least one year of related experience.
Job Description
Summary:
Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Primary supervisor of the sales, service and operations of the banking center and ensuring the proper training and development of the staff, in order to provide excellent customer service. This person may be responsible for the completion of all operational and compliance reporting for the banking center. This position will support all sales efforts in the banking center and work closely with the Banking Center Manager or District Sales Manager to meet desired goals and expectations. This person may be assigned to more than one office.
Essential Functions:
Supervises banking center to ensure proper day to day sales, service and operations
Ensures compliance with policies and procedures
Monitors branch security
Trains and develops the staff
Assists Banking Center Manager or District Sales Manager in promoting a sales culture
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client.
Promotes the sales culture within the banking center by demonstrating strong ability to sell and cross-sell the Bank's products and services in order to reach individual and team sales goals.
Must be able to directly handle the operational aspects of the banking center, including but not limited to the completion of various audits and reports, monitoring of control accounts, monitoring branch cash levels, management of cash items, and control of over/short.
Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the retail staff receives proper coaching and training to identify referral opportunity.
Must have excellent organizational skills and be able to set priorities, direct and delegate responsibilities to the staff and follow up accordingly.
Ability to effectively and efficiently schedule the staff.
Establishes and conducts regular sales and operational team meetings.
Evaluates performance on a daily basis and assists the Banking Center Manager or District Sales Manager during the evaluation process.
Must have the working knowledge of all roles within a retail Banking Center.
Provides continuous education of policies and procedures to the staff, and ensures adherence to policies and procedures.
Demonstrates sound judgment in decision making abilities.
Encouraged to actively participate in various community activities (Boards, Executive Committees, Advisory roles, etc).
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Supervisory Responsibilities
Responsible for the overall direction, coordination and evaluation of the banking center staff. Must be able to foster the team concept that includes the banking center staff as well as employees from other lines of business.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for evaluating performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Responsibilities include pro-active recruiting, interviewing, and assisting with hiring, coaching and training employees.
Other responsibilities involve planning, assigning and directing work.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Proficient in Microsoft 365 preferred. Ability to effectively use technological resources for meetings, coaching, and training. Proficient knowledge of Banking Software and Digital Services through various types of delivery channels.
Ability to read and interpret general business periodicals, technical procedures, or government regulations. Ability to write reports, business correspondence, and produce manuals. Ability to effectively present information and respond to questions from associates, clients, customers, and the general public.
Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations.
Must have extensive product knowledge for the level of selling and cross selling performance expected with position.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Required to have a Nationwide Mortgage Licensing System (NMLS) registration within thirty days of hire.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Youngstown, Ohio, United States
$44k-58k yearly est. 5d ago
Manager, Branch Office - Deptford
Navy Federal Credit Union 4.7
Woodbury, NJ jobs
To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
Responsibilities
Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies
Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Oversee recruiting/selection, on-boarding and initial training of team members
Administer budget, purchasing, tracking and records retention for business expenses
Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services
Promote member service excellence and lead team to deliver quality service
Liaise with other branches to support business growth and continuity of regional operations
Analyze reports and conduct trend analysis to optimize business performance
Analyze and solve problems without clear precedent
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines
Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations
Perform supervisory/managerial responsibilities:
Manage daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Perform other duties as assigned
Qualifications
Three years' experience in grade level 76 (or higher) or applicable external experience
Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Experience in leading and managing in diverse and complex operational environments
Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM operations
Working knowledge of financial institution and lending practices, principles and regulations
Working knowledge of retail banking industry best practices
Experience in member/customer service operations
Experience in responding to requests regarding complex financial information/data
Experience in supervising and leading employees
Experience in training and developing staff
Exposure to developing/maintaining community and command relations
Ability to manage multiple priorities independently and/or in a team environment
Effective skill analyzing statistics and reports to determine business performance and trends
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Available Monday - Saturday: hours based on business needs.
Location: 1852 Deptford Center Road, Deptford NJ 08096
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$63k-78k yearly est. 5d ago
Customer Feedback Administrator
First National Bank of Pennsylvania 4.5
Pittsburgh, PA jobs
Primary Office Location:100 Federal Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.Position Title: Customer Feedback Administrator Business Unit: Retail Operations Reports To: Manager of Complaint Escalation and Customer Feedback
Position Overview:
This position is primarily responsible for monitoring adherence to the Bank's customer feedback program/policy. The incumbent works under manager guidance to categorize, analyze and escalate risks of the feedback collected from customers via written, telephone, internet, in-person channels (solicited and unsolicited) and other survey programs. Ensures all feedback is handled appropriately while identifying opportunities for training and/or procedure and policy changes. The incumbent coordinates with the Consumer Banking Solutions analytics group to provide reporting.
Primary Responsibilities:
Categorizes feedback based on submission content. Identifies insights, trends and generates summary reports for appropriate department heads. Ensures the timely delivery of reporting. Elevates risks, insights and trends that do not match the intended Customer Experience. Ensures that all complaints meet regulatory guidelines for resolution.
Monitors the company's adherence to the Customer Feedback Program's policy and procedures. Identifies and reports on employee participation. Follows up with employees to ensure customers are responded to in an appropriate manner.
Serves as a resource to offer verbal and written reply suggestions. Assists, as directed, with the construction and review of written responses.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
3
Special Skills:
Ability to work and multi-task in a fast paced environment
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Experience in retail banking or related retail or customer service. Understanding of bank systems and technology, including database management. Familiar with Consumer regulatory requirements.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$29k-35k yearly est. 6d ago
Farm Services Administrative Specialist
First Mid Bank & Trust 4.0
Bloomington, IL jobs
Farm Services Administrative Specialist Location: Bloomington, IL Job Id: 4299 # of Openings: 1 Responsible for office and administrative functions for Agriculture/Farm Service division. Also, responsible as a representative of the Bank and department within the local agricultural business communities. Responsibilities include, but are not limited to:
Support Agriculture/Farm Service customers by managing inquiries, resolving account-related issues, and partnering with internal banking, accounting, and operations teams to deliver exceptional service.
Manages the administrative/accounting processing of "work tickets", coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories. Assists in processing insurance information and premium payments, and real estate property tax payments.
Balances daily administrative agriculture/farm tasks to ensure accuracy by processing customer deposits and reconciling accounts managed by others.
Utilizes BOX as Agriculture Services electronic data filing, storage, and workflow tool.
Manages USDA farm program sign up records and payments of same.
Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties.
Provides administrative/clerical support to farm managers with preparation and tracking of tenant leases on farm and trust properties.
Monitor 1099 Misc. on farm accounts during the year.
Supports farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs.
Cross-sell bank products and services in a professional manner.
Completed required training associated with job function.
Perform other related duties as assigned.
Qualifications Education/Experience:
Associates degree preferred or specialized education/training normally acquired through two plus years of experience.
Previous experience (2+ years) in an administrative support or accounting role, demonstrating strong organizational and multitasking skills.
Skills:
Proficient in Microsoft Office- Outlook, Word, Excel and Teams.
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner.
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 5d ago
Trust Administrative Assistant
Farmers National Bank of Canfield 4.7
Howland Center, OH jobs
Assists Trust Company employees with clerical/administrative support and assists clients with needs pertaining to their trust accounts when officers are not available.
ESSENTIAL DUTIES and RESPONSIBILITIES:
File correspondence, bill paid, legal documents, memos, and asset processing in documentary and original files
Process Employee and Employer contributions received through the recordkeeping system
Set-up and monitor recurring payments from client accounts (including monthly pension checks), make changes as necessary
Provide distribution and loan forms to participants
Input and process distributions and payments from client accounts on demand
Monitor available cash and notify Administrator of cash needs
Processes all updates to the trust system, i.e. name/address records, account statements, etc. as directed by Trust Administrator
Produce reports and Excel spreadsheets as needed
Open accounts by inputting necessary client information; close accounts per instructions of Administrator
Provide paperwork to Trust Operations in order to process receipt and delivery of securities
Prepare necessary paperwork to initiate transfer of assets. Obtain client authorization and request additional information to process transfers. Follow-up on receipt of assets and troubleshoot problems/issues
Obtain cost basis information/estate valuation
Prepare Court Accountings as needed (if applicable)
Coordinate client meetings and preparation of necessary presentation materials and board packets
Greet and assist visitors (if applicable)
Handle incoming phone calls to answer questions and resolve problems
Sort and distribute incoming mail. Daily run to Post Office (if applicable)
Type correspondence, reports and other documents
Complete all other duties as assigned
EDUCATION and/or EXPERIENCE:
High School diploma/GED and two (2) years Trust experience, business or college classes.
Must be proficient in the following computer programs (Word, Excel Spreadsheets,etc.) and able to use all general office equipment.
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
Skills
Microsoft Excel (preferred)
Administrative Assistant (preferred)
Retirement Planning (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29k-35k yearly est. 5d ago
Customer Feedback Administrator
First National Bank of Pennsylvania 4.5
Hermitage, PA jobs
Primary Office Location:100 Federal Street. Pittsburgh, Pennsylvania. 15212.Join our team. Make a difference - for us and for your future.Position Title: Customer Feedback Administrator Business Unit: Retail Operations Reports To: Manager of Complaint Escalation and Customer Feedback
Position Overview:
This position is primarily responsible for monitoring adherence to the Bank's customer feedback program/policy. The incumbent works under manager guidance to categorize, analyze and escalate risks of the feedback collected from customers via written, telephone, internet, in-person channels (solicited and unsolicited) and other survey programs. Ensures all feedback is handled appropriately while identifying opportunities for training and/or procedure and policy changes. The incumbent coordinates with the Consumer Banking Solutions analytics group to provide reporting.
Primary Responsibilities:
Categorizes feedback based on submission content. Identifies insights, trends and generates summary reports for appropriate department heads. Ensures the timely delivery of reporting. Elevates risks, insights and trends that do not match the intended Customer Experience. Ensures that all complaints meet regulatory guidelines for resolution.
Monitors the company's adherence to the Customer Feedback Program's policy and procedures. Identifies and reports on employee participation. Follows up with employees to ensure customers are responded to in an appropriate manner.
Serves as a resource to offer verbal and written reply suggestions. Assists, as directed, with the construction and review of written responses.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
BA or BS
Minimum Years Experience:
3
Special Skills:
Ability to work and multi-task in a fast paced environment
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Experience in retail banking or related retail or customer service. Understanding of bank systems and technology, including database management. Familiar with Consumer regulatory requirements.
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$29k-35k yearly est. 6d ago
Administrative Assistant, Cleveland
Dollar Bank, FSB 4.1
Cleveland, OH jobs
The Senior Loan Administrator will be responsible for performing various administrative duties to provide consistent, high-quality service to Corporate Banking customers in a highly personalized, professional, and timely manner. This individual will work with commercial lenders to grow and maintain the Corporate Banking loan portfolio. The Senior Loan Administrator will also work with various departments to process new loan requests and annual loan reviews.
Qualifications:
* High School Diploma/GED required. College degree preferred.
* Two years of banking or administrative experience required. Commercial lending, residential lending, or consumer lending experience desired.
* General bank operational knowledge, including commercial loan systems and customer information systems, is preferred.
* Ability to apply job knowledge and good judgement in problem solving and decision-making situations.
* Must have excellent written and verbal communication skills, which includes professional grammar and demeanor.
* Ability to prioritize, work under pressure and meet critical deadlines.
* General working knowledge of Microsoft Word and Excel.
* Good typing and proofreading skills with strong attention to detail.
Principal Activities and Duties:
* Assist commercial lenders in processing new loan requests by ordering appraisals, credit reports, property reports, flood reports and other various items needed for the transaction.
* Assist commercial lenders with portfolio maintenance and exceptions (e.g., loan documentation, financial statements, insurance, collection of monthly borrowing base certificates, etc.)
* Prepares commercial loan system input worksheets to establish new accounts and service existing accounts.
* Creates and maintains credit files, including scanning and indexing all credit files into Nautilus.
* Works closely with Commercial Loan Operations, Underwriting and Credit departments.
* Interacts with Dollar Bank's legal department and outside counsel, when necessary, to prepare loan documentation and oversee loan closings.
* Assist commercial lenders and the legal department on delinquent accounts and workouts.
* Compose internal memos and external correspondence.
* Strengthen customer relationships through timely and efficient response to their needs.
* All employes have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
* Perform other duties, as necessary.
Salary Range:
45,000-58,000
$28k-35k yearly est. 5d ago
Administrative Assistant
First National Bank of Pennsylvania 4.5
Pittsburgh, PA jobs
Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.
regulars a 5 day, in-office, schedule and will support several executive leaders.
Position Title: Administrative Assistant 3
Business Unit: Multiple
Reports To: Various
Position Overview:
This position is responsible for supporting the administrative needs of the department.
Primary Responsibilities:
Composes and types memos, e-mails and letters, records, posts and maintains and organizes records.
Greets and gives information to callers and visitors, screens and transfers calls as necessary.
Copies, scans, e-mails documents, routes various communications, distributes mail and maintains office supplies.
Arranges meetings and prepares necessary meeting materials.
Prepares management reports by consolidating information, formats reports, handles multiple projects and monitors invoices, receipts and expense reports and processes payments.
Handles travel arrangements.
Copies and binds presentation materials and brochures.
Provides assistance with organization of files and work flow within the department.
Performs other related duties as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Education:
High School or GED
Minimum Years Experience:
5
Special Skills:
Excellent communication skills, both written and verbal
Detail-oriented
Ability to work and multi-task in a fast paced environment
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Special Licenses and Certificates:
N/A
Physical Requirements:
N/A
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
$25k-30k yearly est. 5d ago
Central Office - Citizens Square - Project Manager
Allen County Indiana 4.5
Fort Wayne, IN jobs
Department: Highway - Central FLSA Status: Non-exempt Under the direction of the Chief Project Manager, the Project Managers are responsible for all aspects of public works construction projects including but not limited to, design, engineering, scheduling, construction inspection and testing, as well as asset management, and maintenance programs for Allen County's bridge, roadway, and drainage infrastructure. This position is Covered as defined by the Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Oversees the entire lifecycle of complex Consultant designed projects and in-house design projects, from initial concept to final completion.
Responsible for supervising the construction of bridges, roads, and drainage systems in Allen County.
Manages multiple improvement projects concurrently, involving various civil engineering activities such as scheduling, design, construction plan review, inspection, and operation of civil infrastructure like streets, sidewalks, multi-use trails, and drainage structures.
Manages the maintenance and operation of transportation infrastructure, including roads, bridges, culverts, traffic control systems, drainage systems, pavement striping, pavement repair, trails, guardrails, traffic signals, and roadway lighting.
Prepares and assesses project plans, identifying potential constructability issues or conflicts before construction begins.
Develops bid specification documents, including design/engineering details, comprehensive cost estimates, schedules, specifications, progress reports, contractor estimates, change orders, and final records.
Conducts inspections to ensure construction techniques and performance conform with plans, specifications, and standards.
Performs materials testing in accordance with American Association of State Transportation and Highway Officials (AASHTO) standards and INDOT requirements.
Responsible for the coordination with contractors, utilities, other agencies, and property owners, leading pre-bid and pre-construction meetings and resolving conflicts between involved parties.
Manages data and utilizes various software programs including RoadSoft, M.S. Suite, AutoCAD, FTP site, and GIS.
Performs surveying tasks using advanced equipment such as total stations, levels, transits, and robotic cameras. Collects field data using GPS technology, maintains project archives, and produces drawing reproductions.
Demonstrates knowledge of Allen County and INDOT policies and procedures.
Determines the need for features like lighting, ADA compliance, drainage, and material selection.
Addresses complaints and requests related to roads, bridges, traffic, drainage, logjam removal, tree and brush control, and anti-graffiti activities.
Compiles and maintains construction records for future reference. Maintains on-call availability for all projects under their supervision and participates in flood and snow response activities, as well as other public emergencies. Actively engages in Continuing Education opportunities to enhance the department/county's development.
ESSENTIAL FUNCTIONS (Continued):
Mentors new Project Managers, providing guidance on County policies and procedures, project requirements, construction management, and other essential functions.
Performs all other duties as assigned, including overtime as required.
REQUIREMENTS:
Bachelor's Degree in Construction, Civil Engineering or related field and at least one year experience working with site development, roadway construction and/or project management
Bachelor of Science in Civil Engineering Technology, Construction Engineering Technology, or completion of an equivalent course of study and two (2) years of related Project Manager experience preferred, or
A.A.S. in Civil Engineering, Civil Engineering Technology, or Construction Engineering Technology or completion of an equivalent course of study and four (4) years of related Project Manager experience preferred, or
Eight (8) years preferred of related work experience and responsibility of public works related engineering design experience
Fundamental understanding of Civil Engineering Technology, including road and bridge design, traffic management, drainage, and properties of soils and materials
Working knowledge of roadway construction and construction management
Knowledge of surveying
Strong computer skills, including proficiency in Microsoft Office Suite and job-related software
Strong verbal and written communication skills
Ability to operate job-related equipment such as land surveying equipment, traditional and Global Positioning System equipment, materials testing equipment, computer, printer, plotter, and scanner
Ability to complete and maintain various Indiana Department of Transportation (INDOT) and Federal Highway Administration (FHA) training and certification programs, including Construction Inspection training and Quality Assurance training
Proficient in applying advanced mathematical concepts in daily practice
Ability to read, analyze, and interpret technical and financial reports, including legal documents
Exercise good judgment, independence, initiative, and professional expertise in daily operations
Interact with the public, County officials, and outside agencies with patience, tact, respect, and professionalism regarding requests or complaints
Effective written and verbal communication skills for presenting information to boards, management, public and private groups, and co-workers
Valid Driver's License for driving to County job sites and operating County vehicles
PERFORMANCE EXPECTATIONS:
The Project Manager has the responsibility of overseeing and coordinating various projects within the county government. This includes the planning, execution, and finalization of projects within strict deadlines and budgetary constraints. Close collaboration with department heads, partnering agencies, and project teams is essential to ensure successful project completion, optimal resource utilization, and effective communication throughout the project lifecycle. Additionally, the Project Manager performs intricate work that involves investigating, preparing plans, specifications, and cost estimates for local road, bridge, and drainage construction and repairs. This work is complex, with multiple variables, and requires the interpretation of technical information presented in mathematical or diagrammatic forms. Problem-solving skills, data collection, and drawing valid conclusions are critical for finding solutions.
RESPONSIBILITY:
The Project Manager plays a crucial role in coordinating various partnering agencies, including contractors, utilities, and property owners, in order to oversee infrastructure projects and maintain relationships within Allen County. Effective
RESPONSIBILITY (Continued):
communication, transparency, good judgment, initiative, and independence are vital qualities for success in this position. The Project Manager conducts detailed investigations, plans projects, estimates costs, and manages local road, bridge, and drainage construction and repairs. This work involves complex problem-solving, interpretation of technical information, and the ability to find solutions while meeting all job requirements and responsibilities.
WORKING CONDITIONS:
The Project Manager works in and outside a standard office setting where time is spent sitting, standing, and walking. Lifting and/or moving up to sixty pounds, pushing and pulling loads, reaching overhead, kneeling, and crawling, with frequent bending, monitoring equipment, detailed inspection, and exposure to extreme temperatures, chemicals, and noise. Very frequent attention to detail, exposure to dangerous equipment, heavy traffic, streams and rivers and some exposure to noxious odors and irate citizens exists.
SUPERVISION:
None
LICENSING:
Valid Driver's License for driving to County job sites and/or to operate county owned vehicles required
IMMEDIATE SUPERVISOR:
Chief Project Manager
HOURS:
8:00 am - 4:30 pm and as needed; 37.5 hours/week; additional hours as needed
EEO CATEGORY:
0202
WORKERS'S COMP CODE:
8601
I agree that the contents of this job description are a fair and accurate representation of the duties of this position being described.
Employee Signature: ____________________________________________ Date: ____________________
Supervisor Signature: ____________________________________________ Date: ____________________
$51k-77k yearly est. 8d ago
Office Manager
Oppenheimer & Co 4.7
San Francisco, CA jobs
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full-service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.
Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our product groups include Equity Capital Markets, Debt Capital Markets, Fund Placement and Advisory, Mergers and Acquisitions as well as Restructuring and Special Situations Advisory. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client high growth, entrepreneurial, middle market companies.
Job Description
We are actively seeking an Executive Assistant/OfficeManager to join our San Francisco office. This is a unique opportunity to work closely with senior members of the team and counterparts across the firm. The candidate will play an important role in maintaining a professional environment that will create a differentiated experience for both visitors and employees in addition to providing exceptional administrative support. Executive Assistants serve as critical members of the team, therefore the ideal candidate will have a proactive mindset in order to anticipate business needs. The successful candidate can expect to be part of a highly driven and motivated team as well as be exposed to the many facets of Investment Banking. Strong performers can expect to take on elevated duties where suitable.
Responsibilities:
* Provide general administrative support, which includes but not limited to the creation, maintenance and editing of documents, spreadsheets, files, presentations, market data, and CRM systems
* Calendar management and coordination of meetings/events/conferences, including complex travel arrangements
* Preparation and tracking of expense reports and reimbursements for individuals and vendors
* Prioritize daily work, track progress of projects, deadlines and follow ups, answer phones and take messages
* Facilitate visits from vendors, clients and firm personnel, which includes but not limited to the presentation of the room and setup of catering and AV equipment
* Assist with ad hoc responsibilities which may include but not limited to marketing materials, IT Support, mailings or deliveries and facility/building requests
* Support recruitment and onboarding initiatives, including interview scheduling, gathering feedback, reference checks and pre-hire/new-hire requests
* Maintain an ongoing Reception Desk presence as needed
* Coordination of office projects and upkeep of the corporate office space, including managing and ordering supplies
Qualifications:
* Bachelors Degree required
* Experience as an Executive Assistant in a corporate environment, ideally within financial services industry
* Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role
* Must be a self-starter looking to make an impact on a team
* Must be able to maintain the highest level of confidentiality
* Driven mentality with strong interpersonal skills to interact with stakeholders and C-level clients in a professional and friendly manner
* Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills, and ability to multi-task
* Able to meet designated deadlines and work effectively in a pressurized environment
* Able to handle regular activities without prompting
* Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), Zoom, and expense tracking
Compensation:
For job postings in California, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to California and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary is $100,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.
$100k yearly 4d ago
Front Office Supervisor
Property Management 3.9
San Jose, CA jobs
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
$41k-49k yearly est. 2d ago
Office Manager
ZT Corporate 4.0
Los Angeles, CA jobs
Job DescriptionDescription:
Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties.
Roles & Responsibilities
Greets and directs visitors to the company.
Offers exceptional customer service.
Schedule meetings and setting up conference rooms (as directed).
Maintains a professional appearance.
Answers telephones and directs callers appropriately.
Receives, sorts and forward's incoming mail.
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Assist with other related clerical duties such as photocopying, faxing, filing and collating.
Maintain supplies for copy/coffee machines and schedule maintenance as needed.
Availability to work “weekends, nights and holidays based on the priority of the business” maintenance as necessary.
Maintains and keeps up to date with policies and procedures and maintains confidentiality of related business.
Develops and maintains an effective professional working relationship with visitors and other office employees.
Documents concisely, precisely and accurately on all records or documents as indicated by policy.
Involved in special projects include compile data's for ZT automotive, prepare PowerPoint presentations for ACH, Mystery shop projects, or market research for ZT baseball Etc.
*
Above mentioned are done 95% of the time. - Other duties as assigned are done 5% of the time.
Requirements:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience, Skills
Possession of a high school diploma or equivalent (GED) and 6 months to 1 year of relevant experience and/or training, or equivalent combination of education and experience.
Possession of strong organizational skills.
Excellent verbal and written communication skills.
Possess exceptional interpersonal communication skills.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Able to work collectively with the administrative team associates.
Ability to solve practical problems and deal with a variety of concrete.
Variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Language, Mathematical, and/or Reasoning Ability
Ability to read and interpret documents such as itineraries, Smart-Sheets, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to administrate/communicate in a high-pressure environment.
Ability to apply concepts of basic algebra and geometry.
$46k-67k yearly est. 2d ago
Office/Admin Manager
Crosslink Wireless 4.1
Fairfield, NJ jobs
Since 2000, CROSSLINK has been providing full suite of telecom infrastructure services to include site acquisition, RF design engineering, general contracting, A&L work, civil & construction management, electrical services and site maintenance to customers who value quality, diligence and resourcefulness as a trusted partner.
Our clients are major telecom operators and OEMs that are looking for any type of construction, maintenance or upgrade work. A proven leader in the wireless/telecommunications and electrical service industries, CROSSLINK is committed to executing every project with relentless accountability.
At CROSSLINK, we pride ourselves on excellence and safety, ensuring all employees take the necessary precautions to protect themselves, our customers, and the environment surrounding them. We are fully committed to each of our customers and exceeding their goals and objectives.
Job Description
Excellent communication skills; both written and verbal
Proficient in Microsoft Excel, PowerPoint, and Outlook
Ability to make sound business decisions based on the situation.
Work Environment:
General office environment
Moderate to high communication and stress management requirements
Consistent daily deadlines are encountered
Qualifications
Entry Level role or 1-5 years of experience preferred
High School Graduate or equivalent
Must be at least 18-years-old Possess a valid in-state driver's license
Additional Information
Vik Salvatore
Tel:
**************
Email: VSalvatore(@)crosslinkwireless.com
$44k-69k yearly est. 3h ago
Office/Admin Manager
Crosslink Wireless 4.1
Fairfield, NJ jobs
Since 2000, CROSSLINK has been providing full suite of telecom infrastructure services to include site acquisition, RF design engineering, general contracting, A&L work, civil & construction management, electrical services and site maintenance to customers who value quality, diligence and resourcefulness as a trusted partner.
Our clients are major telecom operators and OEMs that are looking for any type of construction, maintenance or upgrade work. A proven leader in the wireless/telecommunications and electrical service industries, CROSSLINK is committed to executing every project with relentless accountability.
At CROSSLINK, we pride ourselves on excellence and safety, ensuring all employees take the necessary precautions to protect themselves, our customers, and the environment surrounding them. We are fully committed to each of our customers and exceeding their goals and objectives.
Job Description
Excellent communication skills; both written and verbal
Proficient in Microsoft Excel, PowerPoint, and Outlook
Ability to make sound business decisions based on the situation.
Work Environment:
General office environment
Moderate to high communication and stress management requirements Consistent daily deadlines are encountered
Qualifications
Entry Level role or 1-5 years of experience preferred
High School Graduate or equivalent
Must be at least 18-years-old Possess a valid in-state driver's license
Additional Information
Vik Salvatore
Tel: **************
Email: VSalvatore(@)crosslinkwireless.com
$44k-69k yearly est. 60d+ ago
Front Office Supervisor
Property Management 3.9
Savannah, GA jobs
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Build strong relationships and liaise with all other department's especially housekeeping, reservations, etc.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
$31k-39k yearly est. 11d ago
Office Manager with Ownership Opportunity
ATAX Corporate Office 3.3
Berwyn, IL jobs
Join Our Team as an OfficeManager with Ownership Opportunity
Are you a motivated, detail-oriented individual looking for a rewarding career as an OfficeManager with Ownership Opportunity? Look no further! ATAX Office in Cermak, IL. is currently seeking a dynamic professional to join our team.
As an OfficeManager, you will play a key role in managing our corporate office operations and ensuring the success of our business. You will have the chance to take ownership of your work and make a real impact on our company's growth and success.
Responsibilities of the OfficeManager include overseeing day-to-day office activities, managing administrative tasks, coordinating with staff members, and implementing office policies and procedures. You will also have the opportunity to contribute to strategic decision-making and help drive the overall success of the company.
The ideal candidate for the OfficeManager position will have excellent organizational skills, strong leadership abilities, and a passion for driving results. Additionally, you should be a team player with a positive attitude and a willingness to take on new challenges.
At ATAX, we believe in promoting a culture of ownership and empowerment. As an OfficeManager with Ownership Opportunity, you will have the chance to take ownership of your work, contribute to the company's growth, and build a successful career with us.
About ATAX
Since 1986, ATAX has been providing expert tax preparation, bookkeeping, payroll, and other financial services to individuals and businesses across the United States. With over 39 years of experience, we are committed to helping our clients achieve financial success and peace of mind.
Our team of experienced professionals is dedicated to providing personalized service and tailored solutions to meet our clients' unique needs. Whether you're an individual looking for tax assistance or a business seeking financial guidance, ATAX is here to help you navigate the complexities of the financial world.
Join us as an OfficeManager with Ownership Opportunity and become part of a dynamic team that is dedicated to excellence and growth. Take the first step towards a rewarding career with ATAX in Cermak, IL. today!
$38k-57k yearly est. 31d ago
Office Manager with Ownership Opportunity
ATAX Corporate Office 3.3
Berwyn, IL jobs
Job DescriptionJoin Our Team as an OfficeManager with Ownership Opportunity
Are you a motivated, detail-oriented individual looking for a rewarding career as an OfficeManager with Ownership Opportunity? Look no further! ATAX Office in Cermak, IL. is currently seeking a dynamic professional to join our team.
As an OfficeManager, you will play a key role in managing our corporate office operations and ensuring the success of our business. You will have the chance to take ownership of your work and make a real impact on our company's growth and success.
Responsibilities of the OfficeManager include overseeing day-to-day office activities, managing administrative tasks, coordinating with staff members, and implementing office policies and procedures. You will also have the opportunity to contribute to strategic decision-making and help drive the overall success of the company.
The ideal candidate for the OfficeManager position will have excellent organizational skills, strong leadership abilities, and a passion for driving results. Additionally, you should be a team player with a positive attitude and a willingness to take on new challenges.
At ATAX, we believe in promoting a culture of ownership and empowerment. As an OfficeManager with Ownership Opportunity, you will have the chance to take ownership of your work, contribute to the company's growth, and build a successful career with us.
About ATAX
Since 1986, ATAX has been providing expert tax preparation, bookkeeping, payroll, and other financial services to individuals and businesses across the United States. With over 39 years of experience, we are committed to helping our clients achieve financial success and peace of mind.
Our team of experienced professionals is dedicated to providing personalized service and tailored solutions to meet our clients' unique needs. Whether you're an individual looking for tax assistance or a business seeking financial guidance, ATAX is here to help you navigate the complexities of the financial world.
Join us as an OfficeManager with Ownership Opportunity and become part of a dynamic team that is dedicated to excellence and growth. Take the first step towards a rewarding career with ATAX in Cermak, IL. today!
#hc214143
$38k-57k yearly est. 3d ago
Office Administration Manager
William Blair 4.9
San Francisco, CA jobs
The Office Administration Manager will execute office administration services to meet the needs of local staff. Manage any large/complex office construction projects. Monitor any office services outsourcing/contractor relationships. Serve as a contact person or escalation point for office services questions, issues or special requests. Develop, manage and implement office specific WREM procedures related to facilities, hospitality, phone, security, tech support, mail, copy, travel. Employee in this role will be required to work in the office 5 days a week.
Responsibilities include but may not be limited to:
Execute office administration services to meet the needs of the local staff, including office buildouts/relocations, furniture moves, repairs/maintenance, meetings/conference room services, technology troubleshooting, and general office operations. Ensure excellent customer service with minimal disruption. Ensure established policies, procedures and standards are followed.
Monitor annual office administration budget to ensure alignment and allocate invoices for payment.
Manage key aspects of office construction projects from initial planning phase to final move in. Lead the vendor selection process. Ensure corporate space/design standards are followed. Coordinate and oversee construction/real estate vendors. Participate in the project planning process, track adherence to plan and ensure timing requirements are met. Respond to project related questions and/or issues.
Monitor office services outsourcing/contractor relationships, such as reception, mailroom, conference room/meeting planning, etc. Ensure outsourced staff meets performance expectations and service commitments and appropriate staffing levels are provided.
Arrange for maintenance/repairs when needed, ensuring quick response and minimal disruption.
Serve as a contact for office services questions, issues or special requests.
Maintain relationships with local officemanagement and employees to stay abreast of needs and employee satisfaction.
Maintain relationships with external vendors, outsourcing firms and other office administration professionals. Liaise with landlord, property manager, and local suppliers.
Maintain relationships with corporate WREM staff to stay informed of corporate standards, trends and changes. Leverage relationships to respond to local office services needs/requests when needed.
Help develop meeting room and hospitality procedures specific to each office location and monitor for efficiency and cost effectiveness.
Plan and coordinate office wide events (holiday party, community engagement, alliance groups).
Coordinate with Director of Security to develop and implement safety procedures.
Develop and oversee office supply program and monitor for cost efficiency.
Act as liaison with Brand Marketing & Communication (BMC) for communication and implementation of BMC initiatives.
Additional responsibilities as requested.
Qualifications:
Bachelor's Degree and or 5+ years officemanagement experience required
Ability to successfully lead a team and work and excel in a team environment
Commits to satisfying internal and external customers
Good organizational, communication, and daily prioritization skills
Basic working knowledge of Microsoft office products.
Excellent verbal and written communication skills
Proven problem solving and critical thinking skills
Willingness to adapt to change
Ability to work in a fast-paced environment
Strong time management and project management skills
#LI-CH
#LI-Onsite