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Northwest Bank jobs in Columbus, OH

- 74 jobs
  • AML/CFT Investigator

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Anti-Money Laundering/Countering the Financing of Terrorism (AML/CFT) Investigator conducts preliminary transaction monitoring reviews or Customer/Enhanced Due Diligence (CDD/EDD) reviews for the purpose of identifying activity that is potentially suspicious and to ensure the Bank effectively understands customer risk and expected transactions according to Know Your Customer guidelines. The reviews are based on alerts generated through Northwest's automated transaction monitoring system in adherence to AML compliance functions and processes, determining when a review or investigation warrants escalation for SAR consideration, and documenting review details. This position acts with strong adherence to procedures associated with transaction monitoring, CDD, and the BSA. This individual provides subject matter expertise to others within and outside the Financial Crimes department, and moderate guidance and input for the transaction monitoring and CDD teams regarding adherence to AML compliance functions and processes. The AML/CFT Investigator will be responsible for performing triage investigations of transaction monitoring system generated alerts and referrals, including identifying root causes of the alert, sources and uses of funds, and potentially suspicious activity. They are also responsible for conducting investigations to identify potentially suspicious financial and/or fraudulent activity, to include money laundering, terrorist financing, fraud, and/or any other financial risks or crimes. In instances indicative of money laundering and/or other financial crimes, the specialist can prepare suspicious activity reports for filing. Essential Functions • Conduct suspicious activity reviews/investigations to identify patterns and trends consistent with money laundering and terrorist financing • Conduct comprehensive CDD/EDD reviews/investigations on high-risk customers including PEP, MSB, POATM, and NBFIs in accordance with CDD procedures • Complete documentation with the highest level of quality, accuracy and attention to detail in accordance with Northwest's procedures and regulatory guidelines • Perform detail analysis of transaction monitoring reviews and case investigations • Provide consultative AML/CFT guidance to various lines of businesses • Demonstrate knowledge of money laundering and terrorist financing typologies to recognize unusual/suspicious activity • Determine whether alerts should be escalated based on Northwest policies and procedures and a review of the facts • Collect, analyze, and safeguard sensitive information concerning the customers of Northwest • Effectively maintain customer and case files, records, and related documentation • Promptly notify supervisors of any instances of non-compliance with the AML, BSA, and OFAC regulations • Attend and present relevant AML/CFT information through various Northwest committees • Conduct research on applicable regulations to ensure sound decision-making • Research and improve report data Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Additional Responsibilities • Handle other projects on request • Ensure total documentation and data integrity • Assist with training new employees, as needed • Prepare information during regulatory examinations, audit, compliance or other BSA reviews Safety and Health for those without supervisory duties • Abide by the rules of the safety and loss prevention program • Perform work tasks in a safe manner • Report any and all injuries to supervisor • Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree or equivalent Work Experience 2 - 3 years ML/CFT, BSA, OFAC law and regulations 2 - 3 years Retail Banking or banking operations 2 - 3 years Other financial crimes related experience General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Licenses and Certifications CAMS Certified Anti-Money Laundering Specialist Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $54k-91k yearly est. Auto-Apply 4d ago
  • Deposit Services Specialist

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diploma or equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $44k-74k yearly est. Auto-Apply 9d ago
  • Director of Enterprise Technology Program Management

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Director of Enterprise Technology Program Management role will lead and oversee the Northwest Bank's technology transformation initiatives, with the CRM implementation as a key program under its purview. This role will be responsible for driving the successful execution of enterprise-wide technology programs, ensuring alignment with business objectives, regulatory requirements, and customer-centric innovation. The ideal candidate is a seasoned program leader with a proven track record in enterprise technology transformation, large-scale program management, and stakeholder engagement in financial services. Essential Functions • Develop and execute the bank's technology program management strategy, ensuring alignment with business goals and digital transformation initiatives. • Oversee a portfolio of enterprise technology programs, including but not limited to CRM implementation, data modernization, cloud migration, and core banking enhancements. • Provide strategic leadership for the bank's CRM transformation initiative, ensuring seamless integration with existing banking systems and alignment with customer engagement strategies • Establish governance frameworks, methodologies, and best practices for enterprise-wide technology project execution. • Work closely with executive leadership, business unit heads, and technology teams to align enterprise technology programs with strategic objectives • Drive cross-functional collaboration to break down silos and foster a culture of digital innovation and transformation. • Lead change management efforts, ensuring smooth adoption of new technologies across the organization. • Act as a key liaison between business stakeholders, IT teams, and third-party vendors, ensuring CRM capabilities enhance operational efficiency and customer experience. Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment Safety and Health for those without supervisory duties • Abide by the rules of the safety and loss prevention program • Perform work tasks in a safe manner • Report any and all injuries to supervisor • Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Technology, Business, or a related field Master's Degree Technology, Business, or a related field Work Experience 6 - 8 years enterprise technology program management, IT strategy, or digital transformation in the financial services sector. 6 - 8 years Proven experience managing large-scale technology implementations, including CRM, cloud, data platforms, and core banking systems. General Employee Knowledge, Skills, and Abilities • Ability to establish effective working relationships among team members and participate in solving problems and making decisions • Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written • Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information • Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information • Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $114k-144k yearly est. Auto-Apply 51d ago
  • Senior Graphic Designer

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    Northwest Bank is seeking a creative, strategic, and detail-oriented Senior Graphic Design Lead to elevate our brand through compelling visual storytelling. This role is responsible for the strategy and execution of high-impact design across digital, print, out-of-home, financial centers, and other experiential formats-ensuring consistency with Northwest's brand identity and voice, For What's Next. As the Senior Graphic Design Lead within the marketing team, you'll manage design direction from concept through production, collaborating closely with internal stakeholders and agency partners at each step. Your work will directly influence customer perception, drive engagement, and support Northwest's strategic objectives. The ideal candidate will offer a portfolio of creative assets which demonstrate cross-channel and data-driven designs which led to measurable business impact. Essential Functions • Serve as the primary design lead, developing assets that visualize our brand identity and foster engaging experiences and business outcomes • Lead design development for integrated campaigns - across print, digital, email, social media, and out-of-home content • Partner with key stakeholders to conceptualize and execute creative that supports brand awareness, product adoption, customer experience, community presence, key events, and other moments that drive value for both customers and the organization • Support the design execution of high-profile brand assets, such as annual reports, signage, internal presentations, and community materials • Develop design layouts and templates which empower the scaled delivery of communications through sales team member networks • Translate customer research and performance data into actionable creative and design strategies • Monitor industry trends to ensure that creative strategies align with evolving customer needs and channel best practices Additional Essential Functions • Ensure compliance with Northwest's policies and procedures, and Federal/State regulations • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency • Work as part of a team • Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree Graphic Design, Visual Communications, Marketing or related field Work Experience 6 - 8 years Directly related, progressively responsible work experience 6 - 8 years Experience developing creative assets with Adobe Creative Cloud, Canva or related software 3 - 5 years Experience with branding, typography, color theory, layout, web design, and accessibility standards 3 - 5 years Experience integrating digital and print design strategies Additional Knowledge, Skills and Abilities Subject matter depth and breadth expertise required in developing integrated creative strategies across digital, print, and physical channels Subject matter depth and breadth expertise required in utilizing Adobe Creative Cloud, Canva, or related platforms to develop creative assets Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $59k-74k yearly est. Auto-Apply 26d ago
  • Commercial Banking Market Executive

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    We are growing in Columbus! The Commercial Banking Market Executive is responsible for leading and coaching a team of relationship managers to grow portfolio of C&I banking relationships through the addition of new clients and the expansion of existing relationships. The Commercial Banking Market Executive will provide oversight, guidance, advice and support to relationship managers as needed to ensure adherence to corporate policy and risk parameters, appropriate loan structure/pricing, cross-sale penetration and prospect conversion. Essential Functions Develop new and expand existing commercial banking relationships and partnerships with branches, treasury management, trust and investments to promote additional business opportunities and profitability for Northwest Prospect actively and successfully bringing in new relationships to Northwest Achieve and exceed budget goals as assigned to Region Actively participate in community and professional networking events Develop meaningful “Centers of Influence” relationships Encourage clients and their employees to maintain their personal banking at Northwest Establish market sales and 1 on 1 coaching meetings to promote best practices and help win business Engage with various product partners on a regular basis to discuss cross sell opportunities and referrals to expand and deepen client relationships Work closely with Credit Administration, Loan Review, Special Assets, and Senior Management in providing feedback on the condition of loan portfolio Manage a commercial loan portfolio Develop close working relationship with Portfolio Management Team Leader and develop new and expand existing commercial banking relationships Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis Ensure noncredit clients have appropriate treasury management and other related commercial services and risk ratings are appropriate As required, collect on delinquent accounts Analyze financial statements and related credit material to assess risk on a continuous basis in conjunction with Portfolio Management Complete loan closings in conjunction with Portfolio Management Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and compliance with Federal and State regulations Participate in continued sales, product and credit training Maintain a working knowledge of all treasury management services Complete all required Compliance training in a timely basis Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete special projects as assigned Education, Experience and Skills Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing More than 15 years of commercial lending experience Experience managing a sales team Experience consistently delivering strong sales performance and exceeding goals Comprehensive knowledge and understanding of commercial lending, loan servicing, and credit and non-credit products Strong negotiating skills in terms, loan structure, and pricing. Commercial credit and sales training from a banking organization or equivalent preferred. #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $62k-86k yearly est. Auto-Apply 11d ago
  • Credit Workout Officer II

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Credit Workout Officer II is responsible for performing a variety of duties including meeting with borrowers, evaluating management teams, and business plans to determine whether to retain or exit credit. Essential Functions Ensure integrity of loan documentation Review loan documents for perfection of collateral Analyze financial statements Identify and resolve problems / issues Record all agreements and conversations Prepare correspondence and documentation with regards to workout plan Discuss grades and workout procedures Issue demands letters Monitor collection activity, and bankruptcies Obtain judgments Establish Workout plans Report agreed payment terms and plans Locate collateral / inspection Coordinate foreclosures Partner with loan officers Prepare for litigation Coordinate sale of acquired assets / with appropriate staff, liquidation of assets and sales, and legal plan action with counsel Order appraisals Initiate Charge-offs / write downs Prepare reviews on workout loans, and quarterly workout updates Familiarity with & knowledge of the SBA Standard Operating Procedures (SOP). Liquidation of SBA 7 & 504 Loans Participate in quarterly SAG Watch Calls and preparation of CRIT Forms Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education and Experience preferred Bachelor's degree in business, accounting, finance or related 3-5 years of experience related to commercial lending including special assets, loan review, credit and / or lending Ability to analyze data related to bankruptcy, foreclosure, and repossession This position will be performed onsite Monday - Thursday with Friday an option work from home day. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $105k-161k yearly est. Auto-Apply 53d ago
  • Senior Business Intelligence Developer - Information Technology

    Wesbanco 4.3company rating

    Columbus, OH job

    The Senior Business Intelligence Developer is a senior-level developer and thought partner responsible for architecting cross-functional reporting solutions, defining dashboard standards, and shaping enterprise-wide BI strategy. This role leads complex dashboard projects, partners with business and data leadership, and ensures the alignment of visual reporting to strategic goals. It combines deep technical skill with user-centered design and acts as a mentor and standards-setter across the BI community. ESSENTIAL FUNCTION: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Business Engagement & Impact Leads stakeholder engagements to scope, prioritize, and deliver enterprise dashboards. Frames dashboards around decision-making, transparency, and business alignment. Guides departments in defining strategic KPIs and connecting them to visual outputs. Shapes analytic narratives for senior audiences using interactive and visual storytelling techniques. Technical Execution Designs enterprise-level dashboards with custom drill paths, parameterization, and dynamic filtering. Integrates usage telemetry, embedded BI elements, and complex semantic logic. Manages dashboard performance tuning, metadata integration, and reusability layers. Builds components that scale across domains while retaining contextual clarity. Collaboration & Enablement Provides mentorship and peer review for team members and cross functional partners. Develops documentation standards, dashboard libraries, and reusable visual components. Partners with Enterprise Data Science and Enterprise Business Data Analyst colleagues to create joint analytics solutions. Represents the Business Intelligence team in governance, tooling, and roadmap planning sessions. Platform & Strategy Alignment Collaborates with platform and governance teams on semantic layer evolution and metric standardization. Identifies and addresses gaps in metadata, access models, and dashboard usability. Supports self-service enablement through guided navigation and embedded training. Drives strategic alignment between visual reporting tools and platform strategy. Ethics & Responsible AI Advocates for visual integrity, responsible framing, and ethical storytelling. Challenges misuse or misinterpretation of metrics in high-impact settings. Leads with transparency and long-term usability in mind. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER QUALIFICATIONS: Expertise in multiple BI platforms and advanced SQL fluency. Track record of delivering enterprise-scale reporting solutions. Proficiency in Microsoft Office Products including Excel, PowerPoint and Word. SUPERVISORY RESPONSIBILITIES: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in information systems, business, or analytics-related field, required. Master degree, preferred Minimum five years experience in BI development or equivalent analytics work, required.
    $101k-120k yearly est. 17d ago
  • Assistant Chief Counsel - Holding Co Administration

    Wesbanco 4.3company rating

    Columbus, OH job

    Advises on all aspects of commercial lending, including structuring, negotiating, and drafting loan documents, ensuring regulatory compliance, and managing risk. In addition, advises and trains bankers and internal teams, collaborates with business units, and oversees external counsel on complex matters like workouts, restructurings and syndicated loans. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides legal guidance on the structuring, negotiation, and documentation of commercial loans, including bilateral, syndicated, and real estate-secured transactions. Prepares and reviews complex loan documents including commitment letters, loan agreements and collateral documentation such as, security instruments, guarantees, intercreditor agreements, and other related documents and/or oversee external counsel related to same. Ensures all lending activities comply with applicable federal, state, and local laws and regulations. Identifies and mitigates legal risks associated with commercial lending activities, including lender liability, regulatory, and operational risks. Advises on and manages defaulted loans, restructures, and restructurings, including negotiating with borrowers and coordinating with internal and external counsel. Partners with business units including Credit, Operations, Risk, Compliance, and Product teams to support transaction execution and strategic initiatives. Oversees and manages relationships with outside law firms, ensuring cost-effective and strategic legal support. Provides legal advice on new lending products, services, and initiatives, ensuring their compliance and market readiness. Trains bankers and other functional partners on legal and regulatory issues and contribute to developing best practices for commercial lending. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Strong analytical, problem-solving, written and verbal communication skills for clear and concise advice and document creation. Ability to provide clear, sound legal advice to senior management. Proven ability to negotiate and draft complex loan documentation and manage multiple transactions. Familiarity with relevant federal and state lending laws, banking regulations and regulatory enforcement actions. Excellent organization, prioritization, and multitasking skills, practical and effective problem-solving skills, strong analytical, negotiation, and communication skills. Strong ability to work independently and collaboratively in a team environment with internal and external stakeholders. Aptitude to identify and solve complex legal and business problems. Thorough and detail-oriented, able to prioritize, and juggle multiple projects and demands. A Bachelor's degree and as well as a Juris Doctorate from an accredited law school required. Current admission to the relevant state bar and in good standing required. Minimum of 10 years in advising financial institutions on commercial lending required. Familiar and experienced with banking and finance law, commercial loan documentation, UCC Article 9 and secured lending required. Experience advising in broad range of syndicated and specialty industry verticals, including Healthcare, Technology and Telecom, Sponsor and Equipment Finance, and Diversified Industries preferred.
    $39k-73k yearly est. 44d ago
  • Audit Officer - Audit

    Wesbanco 4.3company rating

    Columbus, OH job

    As a member of the audit team, the Audit Officer candidate will be responsible for planning and completing various risk-based internal audits, interacting with various levels of management, assisting with other audit and special projects, and providing leadership and supervision to staff members, all in accordance with the annual audit plan and professional practice standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works under the supervision of the Audit Managers. Provides leadership and limited supervision of staff auditors on audit engagements. Performs assigned work within departmental procedures and professional standards (i.e. International Standards for the Professional Practice of Internal Auditing). Conducts audit testing of assigned areas within established/modified timelines. Establishes or assists in the completion of risk-based audit programs through audit planning processes. Evaluates or assists in the evaluation of the adequacy and effectiveness of the company's internal control processes. Completes assigned audit procedures that test the accuracy and effectiveness of policies, procedures, risk assessments and other documentation. Prepares work papers that record and summarize assigned audit procedures. Completes audit engagement administrative workpapers that finalize the audit for final review and report issuance. Develops and assists to develop recommendation(s) for corrective action/improvement. Drafts audit reports that summarizes the audit process, findings, and recommendations that can be issued to Senior Management. Maintains and adheres to information security and confidentiality requirements. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. High level of analytical abilities and skills. High level of written/verbal communication, interpersonal and relationship building skills. Ability to adapt to corporate-wide systems routinely utilized by internal audit staff. Ability to adapt to change timely, and to multi-task. Possesses basic leadership and supervisory skills. Display personal initiative to foster professional development through formal education and cross training of department functions. Ability to complete multiple tasks while meeting assigned deadlines. Ability to complete and comprehend audit processes such as system documentation walk-through, source documentation, internal control questionnaires, yield analysis, and lead schedules. Ability to execute assigned audit areas including inquiry/observation, substantive procedures, analytical review procedures, attribute testing, and concluding on assigned test work. Ability to utilize information systems hardware and information systems applications. Proficient in Microsoft Office including Word, Excel and Outlook.
    $68k-103k yearly est. 11h ago
  • C&I Portfolio Manager

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Commercial Portfolio Manager is responsible for the ongoing monitoring process for the Bank's commercial loans to ensure timely and accurate risk ratings and compliance with credit policy, loan agreements, and applicable banking regulations. This individual contributor position interacts closely with and supports Commercial Banking Relationship Managers, as well as other internal personnel, on commercial credit portfolio monitoring working under limited supervision. Essential Functions Monitor credit performance of individual commercial borrowers ensuring timely escalation or remediation, as appropriate. Responsible for the timeliness and accurate reporting of the commercial portfolio monitoring activities and adherence to credit policies, procedures and thresholds related to financial statement collection, covenant testing, collateral valuation, annual reviews, and delinquencies. Evaluation of risk associated with non-compliance. Engage with customers, regularly, to discuss operating performance and business results including covenant compliance. Gain a thorough understanding of the borrowers' business model and industry trends to effectively evaluate sources of repayment and accurately assign risk rating. Collect and review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. Spread financial statements and prepare financial models designed to assess probability of default and loss given default. Document historic and proforma cash flows, covenant calculations, sensitivity analysis, guarantor statement review, and collateral valuation as appropriate. Analyze financial information and related materials to ensure prudent ongoing credit monitoring for the Bank's commercial loan portfolio. Analyses to include an independent credit quality assessment with well-supported risk rating rationale, identification of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. Identify emerging risks or material changes in customers financial position, including evaluation of compliance with loan agreements. Assist in completion of annual reviews, renewals, interim update memos, covenant calculations and criticized asset reviews. Monitor early warning indicators and other forms of credit surveillance. Present analysis or address questions during credit discussions or presentations. Liaison between Commercial Banking Relationship Managers, Credit Risk, the Underwriting Team and Special Assets to ensure necessary credit approvals are obtained and appropriately documented and loan operating system reflects accurate commercial loan data. Document and track key risk indicators associated with monitoring and control procedures and any applicable thresholds. Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Complete other duties and special projects as requested by management Education and Experience preferred Bachelor's degree in finance, accounting, business, economics or related 3-5 years of relevant experience in Commercial Lending as a Portfolio Manager, Relationship Manager and/or Credit Officer/Underwriter working with moderate to complex loans and documentation 3-5 years of experience in Commercial Credit or public accounting This position will be performed onsite Monday - Thursday with Friday an optional work from home day. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $123k-212k yearly est. Auto-Apply 53d ago
  • Payments Associate - Bank Operations

    Wesbanco 4.3company rating

    Columbus, OH job

    The payment areas include ACH, Wire and other real time payment channels. The payment areas handle processing of payment receipt and delivery for all customers. The primary responsibilities include handling the flow of transactions and work to ensure proper and timely posting of payments. The payment area strives to provide excellent internal and external customer support for existing consumer and business accounts. The Payments Associate performs a variety of routine daily tasks including processing payment transactions, reviewing reports, and assisting with reconciliation duties. Responsible for providing internal customer support to all branches, treasury management, corporate banking, and lending personnel concerning questions in regards to payment processing. This position must work collaboratively with all departments within the organization. CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate us from our competitors. INTERPERSONAL SKILLS: Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Ability to communicate effectively with customers or employees in writing, in person, or via telephone. Ability to handle workload pressure and deadlines. Ability to work independently. Ability to maintain confidentiality. Team player with a positive outlook. Must be detail oriented and have good organizational skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides customer service via phone, mail, and email for payment processing. Works in a queue based environment and handles the tasks as received. Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems. Performs transactions within associated compliance requirements. Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management. Other job duties and/or responsibilities assigned with or without prior notice. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Demonstrated proficiency in basic computer applications such as Microsoft Office. Knowledge of FIS IBS Insight and payment processing applications preferred. Ability to learn payment processing systems. High school diploma or general education degree (GED) required. Associate's Degree in Business, Finance, or Accounting preferred. Customer Service and administrative experience required with payment or bank operations experience preferred.
    $48k-90k yearly est. 2d ago
  • Employee Relations Partner

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Employee Relations Partner plays a critical role in fostering a positive and compliant workplace culture within the bank. This role serves as a trusted advisor to leaders and employees, ensuring fair and consistent treatment across the organization while mitigating risk and supporting the bank's mission of integrity, customer service, and operational excellence. The Employee Relations Partner is responsible for managing employee relations matters, conducting investigations, and supporting policy adherence in alignment with banking regulations and employment law. Key Responsibilities: Provide expert guidance to managers and employees on employee relations issues, including performance management, disciplinary actions, and conflict resolution. Conduct thorough, confidential investigations into employee complaints, including harassment, discrimination, and ethical concerns, ensuring compliance with internal policies and banking regulations. Partner with Legal, Compliance, and HR leadership to ensure consistent and legally sound handling of employee relations matters. Monitor and analyze employee relations trends, identifying risk areas and recommending proactive solutions to improve workplace culture and reduce liability. Support the development and delivery of training programs on workplace conduct, ethics, respectful communication, and regulatory compliance. Collaborate with HR Business Partners and senior leaders to support organizational changes, restructures, and workforce planning initiatives. Maintain detailed documentation of employee relations cases, ensuring accuracy, confidentiality, and compliance with recordkeeping standards. Assist in the review and enhancement of employee relations policies and procedures to align with banking industry standards and employment law. Serve as a resource for interpreting federal and state employment laws, banking regulations, and internal policies. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field 5+ years of progressive HR experience with a strong focus on employee relations, preferably in the banking or financial services industry. In-depth knowledge of employment law, regulatory compliance, and HR best practices. Exceptional communication, interpersonal, and conflict resolution skills. Proven ability to manage sensitive and complex situations with discretion and professionalism. Experience conducting investigations and preparing detailed reports. Proficiency in HRIS systems and Microsoft Office Suite. Preferred Attributes: Master's degree or HR certification (e.g., SHRM-CP, PHR) Experience working in a regulated industry such as banking or financial services. Strong analytical skills and ability to interpret data to inform decisions. Commitment to ethical practices, diversity, equity, and inclusion. Ability to build trust and influence across all levels of the organization. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $37k-47k yearly est. Auto-Apply 47d ago
  • Small Business Banker II

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The Small Business Banker II services a wide variety of business loans including commercial and industrial loans, SBA, and commercial real estate while working as part of a team with branches, credit, and product partners. This position develops meaningful relationships and engages in cross- selling credit and noncredit products as appropriate. Essential Functions: Develop new and expanding existing small business relationships Consistently achieve 8-12% year over year net balance sheet growth on an annual basis depending upon market conditions and regional budget assignment Develop partnerships with Branch Managers, Treasury Management Advisors, Merchant Services and Trust and Investment Advisors to promote additional business opportunities and profitability for Northwest Call on potential or existing customers to develop new business as well as retain existing business with companies with revenues generally less than $10 million Engages in joint-calling activity with branch partners at a regular frequency Works to promote cross-sell behaviors personally and within assigned branch territory Interview applicants to develop information concerning their financial needs and repayment ability in order to assess acceptable level of risk Follow current loans to ensure complete compliance with terms Proactively keep abreast of industry trends 25% of calls prospecting new clients and relationships Achieve and exceed budget goals as assigned by Region Actively participate in community affairs Encourage clients to maintain their personal banking at Northwest Prepare electronic loan applications for submission to Credit Make loan presentations and recommendations to Credit, team leaders and senior line of business managers as required Partner with credit to ensure annual reviews and line of credit renewals are completed on a timely basis Ensure noncredit clients have appropriate treasury management, merchant services and other related commercial services Ensure risk ratings are appropriate based on your knowledge of the client As required, collect on delinquent accounts Analyze financial statements and related credit material to assess risk on a continuous basis Complete loan closings as required Provide credit information and references for internal review as requested Ensure all credit files include current financial statements, agency reports, etc. Participate in continued sales and credit training Complete all required Compliance training in a timely basis Ensure compliance with all Regulatory requirements Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Qualifications: Bachelor's Degree Business, Accounting, Finance, Economics, or Marketing preferred 5 - 6 years Business Banking/Branch Management experience with intensive Business Focus required Knowledge of all cash management services Knowledge of credit, SBA (Express, SBA 7a, and SBA 504), and noncredit services and products Knowledge of merchant services #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $27k-54k yearly est. Auto-Apply 30d ago
  • Real Estate Project Manager

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Real Estate Project Manager is responsible to provide oversight and coordination for facilities-related projects from conception to completion, while also budgeting and administering all facilities capital expenses. Essential Functions * Develop and monitor budgets for all capital expenditures, and project scope with user groups and design professionals * Present projects to stakeholders * Provide and lead correspondence between all parties * Solicit bids, review scope, and negotiate contracts * Create and update project schedules * Set up systems train and startups * Ensure all project closeout documentation is completed * Support the Business Continuity Plan * Forecast and monitor environmental issues * Review draws and specifications for content and accuracy * Coordinate plans with municipal entities and obtain permits, utility companies, and manpower, materials, and equipment if necessary * Develop relationships with independent test agencies * Process construction documents * Create schedule of values * Attend site inspections and meets * Administer list of changes and process changes orders * Verify all local inspections are completed * Coordinate installation of signage, and requests for information * Monitor quality control test * Provide a timeline through photography * Assist user group in occupation of space, and in site assessments for new locations * Create and administer punch lists * Minimize departmental non payroll costs * Develop/improve cost savings methods, and recovery plans * Recommend improvements to procedures and services * Prioritize capital expenditures * Provide value engineer * Create final cost reports * Assist in maintain inventory of materials and equipment * Manage construction project managers, personal workload/workflow, and draw and record keep * Organize and monitor documentation * Administer contract documents * Identify and resolve serious issues/problems * Review and approve payment applications * Develop internal measure and monitor systems * Provide and present detailed analysis and reports to management * Work in conjunction with everyone in the department * Ensure total document and data integrity * Interpret materials and concepts * Maximize technology tools available Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete special projects as assigned Safety and Health for Supervisors with Direct Reports * Provide leadership and positive direction for maintaining the safety and loss prevention program * Actively participate in and support employee participation in the safety and loss prevention program by ensuring that employees know how to properly report a safety issue, making sure that all accidents are promptly reported to Human Resources and documented, and ensuring that prompt action is taken whenever workplace hazards are identified * Help implement emergency procedures QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education Bachelor's Degree in related field Preferred Work Experience 5 - 6 years of experience in a project management position General Supervisory/Manager Knowledge, Skills, and Abilities * Ability to identify existing and potential problems, obtain and evaluate relevant information, identify possible causes of the problems, and suggest an alternative course of action including innovative or creative approaches * Ability to allocate and effectively use information, personnel, time, and other resources necessary for implementation of Northwest's strategic plans * Ability to make decisions, render judgments, and take action on tasks within the scope of given authority in a timely fashion * Ability to develop, evaluate, and implement alternative courses of action, based on correct assumptions concerning resources and guidelines, and support decisions or recommendations with data or reasoning * Ability to present and express ideas and information effectively and concisely in an oral and/or written mode in a manner appropriate for the audience * Ability to listen and comprehend what others are saying and facilitate the open exchange of ideas and information * Ability to motivate and provide direction in the activities of others, appropriately assigning work and authority, in the accomplishment of goals; providing advice and assistance as required * Ability to understand and appropriately apply procedures, requirements, regulations, and policies; maintain credibility with others on specialty matters Additional Knowledge, Skills and Abilities Knowledge in project management, architecture, engineering, construction management, and real estate preferred. Proficient in office related computer programs. Excellent communication and organizational skills preferred. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $69k-98k yearly est. Auto-Apply 58d ago
  • Contact Center Fraud Analyst

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Contact Center Fraud Analyst is part of a dedicated team tasked with providing support to customers who are impacted by a fraud event. Within this role the analyst is responsible for investigating various fraud events that are escalated to the group from various business partners. Throughout their investigation they are tasked with accurately reporting and dispositioning, alerts and cases based on the type of fraud event. The fraud team is also responsible for monitoring fraud alerts through early detection, and other alert tools. During their investigation it is expected that the analyst substantiates investigative findings with statements and items of evidence, and referring fraudulent activity to federal, state and local law enforcement agencies for prosecution This individual may represent Northwest at trial. Essential Functions * Deliver best-in-class customer experience to both internal and external customers while achieving service levels, quality standards , and designated performance targets * Supporting various fraud related activities, including investigating and resolving reported external frauds, monitoring the fraud detection system, coordinating fraud alerts * Support fraud intake process ensuring that all operational steps are taken to further protect the customer and the institution from losses. Understand, and recognize fraud indicators on accounts, and take appropriate actions to reduce risk and loss exposer * Identify education opportunities and leverage industry resources, to stay current on fraud trends * Administer the fraud case management system, substantiating investigative findings with statements and items of evidence * Reporting findings to leadership * Referring fraudulent activity to federal, state and local law enforcement agencies for prosecution * Conduct interviews as needed depending on the investigation * Consult on issues of fraud, suspicious activity and security * Assist bank security as needed for related cases * Prepare and analyze department reports * Maintain strong levels of attention to detail while completing assigned tasks * Appropriately assess risk when business decisions are made, and escalate as needed * Ensure that customers issues are fully documented and that steps are followed on any additional actions that may be needed * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION Associate's Degree, Bachelor's Degree or equivalent preferred 2 - 3 years Bank or fraud related experience preferred 1 year Balancing fraud prevention with maintaining a positive customer transactional experience preferred 2 - 6 years Retail or branch banking experience preferred General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas The pay range for this position is generally $20.00-24.00 per hour. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $20-24 hourly Auto-Apply 19d ago
  • Business Legal File Specialist

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Business Legal File Specialist I is responsible for the overall day-to-day operational functions of the Business Legal File team in Deposit Operations while providing support to branch offices. This position follows applicable regulations as they apply to processes within deposit operations while performing quality control review on all new business deposit accounts opened. This position includes analyzing external business entity documents reports and requests. Essential Functions * Ensure compliance with IRS regulations * Prepare departmental reports * Identify and resolve Customer Service issues * Provide excellent customer service and business unit support * Perform quality control review for all new business deposit accounts opened ensuring compliance with all documentation requirements * Review business entity documents for new business accounts * Track and monitor instances of missing internal or external documents * Follow up with branches on missing information * Send customer final notice prior to close out * Ensure compliance with Beneficial Ownership requirements * Assist branches with business account opening questions * Review all notification of address change notice prior to generating the letter file * Review online account opening system for new deposit accounts that are pending approval * Act as a customer support area for branch 620 questions or issues * Update and maintain information within the core banking system * Maintain appropriate departmental records and reports * Interact as appropriate with other business units within Northwest * Recommend improvements to procedures * Attempt to exceed production expectations * Contribute to goal setting and achievement * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Education High School Diploma or equivalent Work Experience 2 - 6 years Business Legal experience 2 - 6 years Related banking experience or relevant work experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of deposit products and bank policy and regulations of each product Knowledge of core operational systems and processes Knowledge of job specific banking products and services Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $49k-83k yearly est. Auto-Apply 27d ago
  • Commercial and Small Business Closing Coordinator III

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Commercial and Small Business Closing Coordinator III will be responsible for completing the due diligence for new loans and modifications, as well as facilitating the loan closing process by preparing closing documents or coordinating with external legal counsel. This position will effectively manage the loan from post customer acceptance through the closing to ensure outstanding customer satisfaction. Essential Functions * Order, review and analyze all required third-party vendor documents in relation to the collateral to be held on the loan * Thoroughly review and understand approved credit memos * Complete all due diligence associated with the satisfaction of loan approval conditions as established by Northwest policies and procedures, as well as customer identification requirements in a timely manner * Verify the loans have been approved by the appropriate level of authority * Manage the closing process through direct engagement with customer, lender, underwriter, attorney and/or title company. * Conduct review of all loan documentation to ensure all legal, credit, collateral, and regulatory requirements are included in the documentation. This may include a wide variety of real estate and commercial documents and contracts, leases, assignments, easement agreements, title reports, appraisals, surveys, mortgage loan documentation, entity formation documentation, partnership agreements and other real estate transaction documentation. * Manage title company process on originated loans including reviewing, analyzing title documents and encumbrances, surveys and parcel maps, leases, and purchase agreements. Communicate with the borrower to see that all title requirements are met at closing. Collateral may involve real estate in multiple counties and states. * Coordinate the post-closing Legal Review of all loan documents for accuracy and completeness. * *Ensure all original documents are scanned and uploaded to the system of record * * Compile vital documents for the creation of paper file to be housed in vault * * Original documents are received via inter-office, USPS or overnight services * * Coordinate any curative actions required by the independent Quality Control/Legal Review. * Ensure all documents to be recorded at county level are completed * * Record via E-File OR * * Send recording to county courthouse with appropriate recording payment * Verify all applicable fees have been collected from the borrower and loan proceeds disbursed according to schedule. * Send loan specific information to Loan Servicing for core system input and/or verification and maintenance. * May be engaged in portfolio management work as needed. * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 2 - 3 years Commercial real estate lending preferred Or * 2 - 3 years Loan closing and documentation function in law firm preferred Or * 2 - 3 years Experience in title company closing commercial loans preferred This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $33k-42k yearly est. Auto-Apply 12d ago
  • SBA Underwriter III

    Northwest Bank 4.8company rating

    Northwest Bank job in Columbus, OH

    The SBA Underwriter III role supports the Commercial and Small Business Banking lines of business. This position functions as a credit resource who engages in eligibility determination, recommends appropriate loan structures, analyzes financials/projections and underwrites facility for a wide range of business credits while maintaining appropriate service level agreement. This position underwrites more complex credits and may coach and mentor junior underwriters. The ideal candidate will help us grow the line of business through thoughtful efficiency recommendations and will become a trusted resource for the SBA sales team. Essential Functions Efficiently and thoroughly determine the credit worthiness of new SBA loan requests and risk ratings for annual reviews SBA loan decision authority under the Dual Loan Approval Authority matrix structure Disseminate Northwest's and SBA credit risk appetite to lenders and team partners in their assigned regions Engage in monitoring of all SBA credit-related portfolio trends, and banking rules and regulations applicable to SBA loan portfolio Review and decision SBA credit requests, annual reviews and portfolio monitoring / management up to designated joint lending authority Determine the appropriate level of credit underwriting and due diligence to appropriately characterize the risk profile of each credit Identify credit strengths, weaknesses, and mitigating factors Engage in pre-flight reviews of credits Determine eligibility requirements based on SBA SOP Meet or exceed established service level expectations Review term sheets and commitment letters prior to issuance to customers Prepare and present updates as needed to senior leadership Support the Bank in developing understanding of SBA eligibility and processes within the organization Support training across organization as needs arise Ensure complete data integrity in origination and annual review process and ensuring that loan requests are accurately and completely presented Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Education + Experience Bachelor's degree in accounting or finance related degree preferred 5-6 years of experience in SBA lending or credit administration including credit analysis, portfolio management, loan review and/or special assets with a focus on SBA required Experience with and knowledge of SBA eligibility required Experience with and knowledge of USDA programs preferred Experience as a Commercial Loan Officer preferred #LI-EK1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $37k-51k yearly est. Auto-Apply 60d+ ago
  • Commercial and Small Business Closing Assistant Manager

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Commercial and Small Business Closing Assistant Manager will lead a team environment by coordinating and leading the loan closing process for commercial and small business loans as well as facilitate the loan closing process for transactions with documentation prepared by external legal counsel. This position will effectively manage the closing team to ensure time lines meet service standards. Must have leadership experience as well as strong knowledge and background in the key documentation elements of complex lending arrangements. Essential Functions * Conduct, or participate in, the hiring, coaching, developing and supervising of team members; conducting one-on-one progress and coaching sessions as needed, and identifying and training team members that demonstrate high potential to ensure appropriate succession planning * Document and complete annual performance appraisals and performance management duties including, but not limited to, providing appropriate feedback and goal setting * Daily management of Closing Desk team members to ensure timely completion of all tasks/workflows. Including review of all loan documentation (originated and broadly syndicated loans) * Manage and ensure all legal, credit, collateral, and regulatory requirements are included in documentation * Ensure team has complete review of all approved terms and conditions and appropriately documented in accordance with established procedures * Ensure staff is managing title company process on originated loans and communicating with borrower to see that all title requirements are met at closing * Ensure total document and data integrity attributes to comply with CECL data points * Meet performance metrics for headcount, Service Level Agreements and efficiency; Manage, research and remediate inquires and complaints from internal and external customers within established Service Level Agreements (SLAs) * Monitor and resolve issues and establish appropriate controls over the use of the core and ancillary systems to comply with audit requirements * Lead and oversee activities related to documentation, and monitoring tasks * Train new hires to ensure consistency and standardization in the closing process * Engage with Credit Managers, Portfolio Managers, and Underwriters to collaboratively support customer's request * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment This position can be performed remotely, unless you live within 40 miles of one of our Hub locations which are listed below. If you live within 40 miles of one of the locations listed below, you must be onsite Monday - Thursday with Friday as an optional work from home day. INDEPENDENCE, OH * 6480 Rockside Woods Blvd S Suite 345 Independence, OH 44131 COLUMBUS, OH * HQ 3 Easton Oval Columbus, OH 43219 BUFFALO, NY * 375 Essjay Road Suite 100 Buffalo, NY 14221 MOUNT JOY, PA * 101 East Main Street Mount Joy, PA 17552 WARREN, PA * 100 Liberty Street Warren, PA 16365 ERIE, PA * 800 State Street Erie, PA 16501 PITTSBURGH, PA * Bellevue 532 Lincoln Avenue Bellevue, PA 15202 * Pittsburgh Business Office 525 William Penn Place Suite 3550 Pittsburgh, PA 15222 FISHERS, IN * 11 Municipal Drive Suite 150 Fishers, IN 46037 Qualifications * Bachelor's Degree Business, Business Law, or Paralegal Program preferred * 3 years Commercial Loan experience #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $47k-63k yearly est. Auto-Apply 8d ago
  • Resolution Analyst

    Northwest Bancorp, Inc. 4.8company rating

    Northwest Bancorp, Inc. job in Columbus, OH

    The Resolution Analyst is responsible to identify the applicable laws and regulations related to complaints, while also performing research, investigation, negotiation, and resolution of all types of customer appeals and grievances. Essential Functions * Understand the reasons and factors behind complaints and working toward solving customers' problems * Assist in identifying root cause issues when working through customer complaints, meeting with product development teams and relaying customer complaints relating to their product, customer service and support executives in order to provide solutions for complaints regarding non-compliant customer service, meeting with customers and handling their complaints directly, and in preparing reports, discuss reports and manage meetings with outside/internal examiners regarding compliance functions listed above * Ensure document and data integrity, and compliance within subsidiaries and affiliates * Review the list of complaints from customers * Monitor complaints and works toward reducing their numbers * Communicate guidance to appropriate business units * Prepare findings report and executive & board summary reports * Analyze complaints and determine root cause * Keep an inventory of customer complaints in order to review them and improve the standards of Northwest * Maintain regulatory compliance in nontraditional banking business units * Recommend improvements to procedures * Maximize technology tools available, and benefits to Northwest * Minimize departmental non-payroll costs and risk Additional Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete special projects as assigned Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's Degree in business or related degree Work Experience 2 - 6 years of customer service and/or regulatory compliance business related experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Excellent customer service ethics and troubleshooting skills Working Exceptional communication skills Has a genuine concern for customer complaints, strong ability to investigate complaints in order to determine the root cause, and is creative in finding solutions for complaints Organized and meticulous Maintains outstanding customer relations Ability to work under stress, and highly result oriented Ability to provide and implement a regulatory compliance program for non-traditional banking functions and ability to provide ongoing monitoring of those business units Ability to aid in the enhancement of the Company's Fraud protection program. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $32k-45k yearly est. Auto-Apply 2d ago

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