Senior People Advisor
Remote or Idaho job
About the Job The Senior People Advisor provides guidance and support to leaders and employees to promote a positive workplace environment and working relationships, resolving conflicts, and ensuring compliance with employment laws and regulations. Supports the development of organizational understanding and application of best practice workplace relations processes. Provides subject matter expertise on people policies interpretation, procedures, performance management and federal/state employment laws to guide decision-making.
The Senior People Advisor partners closely with other People Services department functions and the People Advisor and People Partner roles to drive consistent, compliant and equitable outcomes. Provides excellent customer service and creates a positive and top-notch experience that strengthens the organization's image as the employer of choice.
Responsibilities
* Acts as a liaison to other People Services functions when necessary
* Investigates and resolves employee complaints and grievances, ensuring fair and impartial handling of cases
* Conducts thorough and objective investigations into employee relations (people relations) issues, gathering relevant information and conducting interviews as necessary
* Collaborates with supervisors and managers to address performance-related issues and develop appropriate corrective action plans; supports Directors and above as needed and assigned
* Mediates and facilitates discussions to resolve conflicts and improve working relationships
* Identifies patterns or hotspots and makes proactive recommendations to address root causes
* Provides guidance on employee accommodation decisions and transitions
* Assists in the development and implementation of employee relations policies, procedures, and practices in alignment with employment laws and organizational values
* Stays updated with employment laws and regulations, providing guidance to ensure compliance and mitigate legal risks
* Supports the implementation of disciplinary procedures and processes, ensuring consistency and fairness in their application
* Escalates systemic concerns, complex cases or repeated behaviors with potential risk implications
* Maintains accurate and confidential employee relations documentation and records
* Assists in other people-related projects and initiatives as assigned
* Supports facilitation of training for leaders
* Develops meaningful relationships with key stakeholders across the organization
* Monitors compliance with organizational policies and procedures and State and Federal legislative requirements
* Enhances positive employee relations by addressing concerns early and timely, and guiding leaders to reduce employee relations risks
* May support culture assessments process as needed
This is a full-time, day position. This role may be eligible for partial or full remote work, depending on defined business needs, work assignments, system resources, and prior approval.
Minimum Qualifications
* Bachelor's degree with a focus on human resource management or related field required; Associate's degree and 4 years of related experience may be accepted in lieu of Bachelor's degree
* Minimum 2 years' experience with employee relations or as a Human Resources Generalist required
* Professional certifications in employee relations or mediation preferred
* Demonstrates knowledge of employment laws, regulations, and HR policies and practices
* Excellent interpersonal and communication skills to effectively collaborate with employees and leaders
* Ability to conduct thorough and objective investigations, maintaining confidentiality and integrity
* Strong organizational and time management skills to handle multiple cases and prioritize work effectively
* Proficiency in using HRIS systems and other relevant people tools
* Ability to work independently and collaboratively in a team environment
* Ability to maintain confidentiality and handle sensitive employee information with professionalism
About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
* Employee referral program that pays you for helping great people join the team
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
#KHHP25
Patient Scheduling Representative - AZ Remote (must reside in AZ)
Remote or Flagstaff, AZ job
Job Description
The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other referral/scheduling activities in the encounter, schedule book, and patient chart.
Demonstrates customer-centric focus in all interactions with internal and external customers as well as an understanding of and ability to achieve acceptable performance standards as defined by Integrated Patient Scheduling Management.
Responsibilities
Patient Registration and Scheduling
Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned services.
Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting medical services.
Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.
Eligibility/Authorization Management
Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
Demonstrates basic knowledge of CPT, ICD10 diagnosis coding documentation as required for medical services.
Financial Counseling
Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
Revenue Cycle Support
Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
Compliance/Safety
Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
Certification & Licensures
Fingerprint clearance cards are needed for those who will work onsite within any NAHMG clinics. This is not required for remote employees.
Experience
Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred
1 year of call center or customer service experience, or 1 year of experience in a medical facility- Preferred
Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Coder Specialist II
Remote job
Current Saint Francis Employees - Please click HERE to login and apply.
Full Time
Job Summary: The Coder II Specialist codes ER, Outpatient, Outpatient Surgeries and Observations records. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: Must have one of the following AHIMA credentials: Certified Coding Specialist (CCS); Certified Coding Specialist - Procedural (CCSP); Certified Coding Associate (CCA).
Work Experience: Minimum of 2 years related experience and a score of 80% or above on the outpatient coding exam.
Knowledge, Skills and Abilities: Demonstrated knowledge of Basic ICD 10 training and anatomy and physiology. Demonstrated PC and Software proficiency. Must be able to score 80% or above on the outpatient coding exam.
Essential Functions and Responsibilities: Codes ER, outpatients, outpatient surgeries, and observations. Works CCI/medical necessity edits as needed. Monitors unbilled for all patient types coded on a day-to-day basis. Maintains quality equal to or greater than 95%. Maintains productivity equal to or greater than 95%. Completes continuing education as required.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Health Information Clinical Coding - Yale Campus
Location:
Virtual Office, Oklahoma 73105
EOE Protected Veterans/Disability
Auto-ApplyHIM Data Integrity Specialist - Remote (see full posting for eligible states)
Remote or Flagstaff, AZ job
NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states:
Alabama
Arizona
Florida
Georgia
Idaho
Indiana
Kansas
Michigan
Missouri
North Carolina
Ohio
Oklahoma
Pennsylvania
South Carolina
Tennessee
Texas
Virginia
The Data Integrity Specialist is responsible for ensuring that data in the Master Patient Index (MPI) is accurate and consistent across the NAH Health System. Communicates with multiple departments across the enterprise to coordinate, correct, and maintain accurate patient information and other required data for new and existing medical records. Reviews the EMR and medical records created. Supports patient matching activities for population health as well as specific payor platforms. Serves as an SME for HIM processes.
Responsibilities
Enterprise Master Patient Index Data Integrity*Produces and mitigate potential EMR patient overlays, evaluating if overlay was accurate by researching all tools that are available to the Data Integrity team for identification, research, and resolution of identity issues.
*Merge decisions made utilizing logic appropriate for each source system, as documented in the Data Integrity standard operating procedure, and are executed on the source systems as appropriate.
*Oversees the chart correction process in the Cerner.
*Performs investigation and resolution of non-emergent issues concerning potential medical record electronic errors using daily reports and task queues.
*Reports task completion and errors made as required by the Director of HIM.
*Provides coverage for any remediation workflow functions and/or team members as requested.
*Promotes collaboration and teamwork within the Data Integrity team as well as any department identified to assist with the remediation of issues.
*Acknowledges and adapts to changing workflow functions and priorities.
*Coordinates and communicates consistently and professionally in working any pending tasks or to seek assistance with merge/non-merge decisions (examples of other departments' interaction occur with clinicians, registration, billing, IT, and others as needed to facilitate EMR issues, resolution, and outcomes).
*Assists in cross-training other Data Integrity personnel when asked to do so by the Director of HIM Operations, when necessary.
*Monitors, reviews, verifies, merges, corrects, and updates information concerning patients' medical record numbers and demographic information in the electronic medical record and other established systems.
QA Scanning*Performs Audits of enterprise scanning operation.
*Ensure accuracy rate >98%.
*Prepares data for audits.
*Identify trends in scanning.
*Summarize data and present reports to leadership.
*Serves as liaison with departments to thoroughly define scanning processes.
*Evaluate revenue cycle workflows to identify areas for improvement.
*Train new staff on the scanning process in HIM.
*Monitors patient financial services units on revenue cycle systems, processes, and procedures.
*Maintain compliance with government regulations, reimbursement issues, etc.
*Works with clinical and ancillary operational departments scanning processes.
HIM SME*Functions as a 'superuser' for new software applications or upgrades in existing applications and assists in training of assigned team members.
*Services has a liaison for all HIM related projects, to include Health Data Exchange, Patient Portal, Cerner HIM applications.
Medical Record Data Analysis Record Review*Assist in the preparation of data for the HIM Committee.
*Performed audits for medical records for compliance with The Joint Commission, CMS Conditions of Participation, and other regulatory agencies.
*Performs quantitative and financial analysis along with audits designed to identify opportunities for improvement across the full spectrum of the Revenue Cycle.
*Conduct analytical reviews to determine the areas if focus for HIM audits.
*Assist with additional projects as needed.
Compliance/Safety* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High school diploma or G.E.D - Required
Associates Degree - Preferred
Certification & Licensures
Possess one of the following:Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or certification from AHIMA, AAPC, AAHAM, NAHRI - Preferred
Experience
3 or more years of experience HIM EMPI - Preferred
3 years of experience in Cerner Suite EHR -Preferred
Ability to work collaboratively across disciplines and business lines.
Exceptional oral/written communication skills and highly customer-focused.
Excellent interpersonal and presentation skills.
Ability to communicate with various customers.
Ability to prioritize, plan and execute.
Excellent critical thinking and analytical skillset experience
Proficiency with Microsoft Excel
Knowledge of Tableau Reporting dashboards
Strong analytical skills - ability to analyze information, problem solve, and interpret data, ultimately making decisions based on the information presented to you.
High attention to detail and accuracy.
Knowledge of Master Patient Index and medical record numbers - Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Auto-ApplyEmployee Benefits Specialist
Remote or Idaho job
Employee Benefits Specialist - Taking care of those who take care of our patients and organization! About the Job Position supports the administration and maintenance of employee benefit programs, including, but not limited to, health plans, supplemental plans, and retirement plans, as well as the benefit enrollment platform. Provides excellent customer service at all levels of the organization, serving as a knowledgeable, proactive, solutions-oriented, and prompt resource handling all inquiries related to employee benefits.
Responsibilities
* Provides thorough guidance to employees on benefit plan questions and discrepancies in a prompt manner, working with vendors as needed to resolve issues
* Advises employees on eligibility and other matters related to benefits; refers to the benefits vendor as needed
* Identifies and resolves benefit questions through research and policy interpretation
* Assists with the planning of employee benefit initiatives
* Explains benefits programs and assists with enrollment and provides guidance on the benefit claims process and resolution of claim issues in partnership with corresponding benefits vendors, as needed
* Educates new and existing employees on benefit policies and documentation requirements, including but not limited to new hire enrollment, life events, and annual open enrollment
* Functions as a liaison between vendors and employees and advises employees on eligibility, coverage, and other benefits matters
* Manages difficult and sensitive employee conversations with a high level of tact and diplomacy and utmost discretion
* Audits and approves benefit transactions and payroll deductions, collecting documentation when needed; works in collaboration with Payroll, Accounting, and other areas as required
* Manages all processes related to employee benefits claims, including claim submissions, vendor questions, and verifications
* Responsible for tracking, auditing reporting of employee benefits programs
* Maintains the accuracy of employee benefit platforms' data
* Communicates retirement plan information for physicians and employees, answering questions, and oversees retirement enrollment
* Manages retirement platform administration, auditing, and resolving errors and service requests as received in a timely manner
* Responsible for reporting, auditing, reconciliation, and payment of vendor invoices; reviews invoices to ensure accuracy
* Conducts benefit enrollment classes and open enrollment activities; develops and presents classes or information to employees and departments
* Supports employee leaves and disability processes, in partnership with the employee leaves vendor, staying current on regulations and policies
* Assists in market best practices research, benefit trends, and provides recommendations for employee benefit programs and process efficiencies
* Maintains knowledge and stays abreast of current human resources trends, best practices, and federal and local regulations and laws to ensure compliance with employee benefits programs
This is a full-time, day position. This role may be eligible for partial or full remote work, depending on defined business needs, work assignments, system resources, and prior approval.
Minimum Qualifications
* Bachelor's degree required, preference for Human Resources, Business or related; 2 years' related experience may be accepted in lieu of degree
* Minimum 1 year Human Resources or related customer service experience required
* Previous HRIS experience preferred
* Demonstrates knowledge of laws and regulations related to employee benefit programs
* Detail oriented, organized and excellent verbal and written communication skills required
* Knack for forming and maintaining productive working relationships
* Ability to manage multiple tasks and manage time effectively in a fast-paced, priority-change work environment
* Ability to work with and maintain confidential information
* Strong player and team collaboration orientation; adopts a "get it done together" attitude
About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
* Employee referral program that pays you for helping great people join the team
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Coder, Central Billing Office - 40h (Hybrid)
Remote or Attleboro, MA job
Working under the supervision of the Central Billing Department Supervisors will share the responsibilities of being accessible to physicians, staff and patients regarding billing questions; assures that all billing functions are completed in a timely fashion and develops billing goals. Responsible for accurately coding provider's outpatient and inpatient visits based on the documentation provided and abstracting accurate and complete patient care data to ensure optimum and timely reimbursement. Applies knowledge of specialized information specific to coding and medical terminology according to all coding guidelines.
Required Qualifications and Skills:
Minimum of 1-2 years of medical billing experience in either charge, payment or follow-up work
Minimum of 1-2 year of coding experience for primary care, medical and surgical specialties or secured CPC, CCS-P coding certifications.
Excellent written and oral communication skills with attention to detail
Excellent interpersonal and organizational skills
Competency with ICD-10 and CPT coding guidelines
Ability to problem solve complicated claims
Has strong time management skills
Able to multi-task various projects assigned.
Knowledge of anatomy, physiology and pathology of disease processes and medical terminology
Experienced in ICD-10 CM and CPT coding systems, guidelines and conventions, Coding Clinic, and CPT Assistant guidelines
Preferred Qualifications and Skills:
Computer proficient
Strong interpersonal communication skills
Command of verbal and written English
Flexible, highly motivated, capable of keeping abreast of constantly changing regulations, guidelines, insurance billing requirements, annual coding updates and internal data needs
Ability to interact with co-workers and physicians to resolve coding, documentation and workflow issues
Education/Training:
High school diploma or equivalent
Licenses/Certification:
• CPC or AHIMA coding certification
Essential Job Functions:
Organize and code patient medical records for multispecialty providers into CPT and ICD10 codes.
Acts as a liaison and overseer of the billing and claims process between insurers, medical offices and patients
Prepare claims for invoicing to payers and patients.
Correct rejected/denied payer claims and/or coding errors.
Track and collect payments from third party payers
Work collaboratively with team members to resolve complicated claims
Communicate effectively with leadership regarding any delays in claims resolution that is at risk for timely filing
Handle confidential information and abide by all Sturdy Memorial Associate HIPAA laws and other billing office policies.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.
ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation.
PHYSICAL DEMANDS: Physical demands refer to the level and duration of physical exertion generally required to perform critical tasks in support of critical job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling.
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Salary Range:$23.23-$28.56Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
Auto-ApplySystems Analyst 3 - Remote (see full posting for eligible states)
Remote or Flagstaff, AZ job
Must have Cerner and application management experience
NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states:
Alabama
Arizona
Florida
Georgia
Idaho
Indiana
Kansas
Michigan
Missouri
North Carolina
Ohio
Oklahoma
Pennsylvania
South Carolina
Tennessee
Texas
Virginia
The Senior Clinical System Analyst independently defines system objectives, requirements, scope, and impact based on needs of clinical operations. Develops or modifies clinical information technology (Oracle Health Cerner Millennium) and related/interfaced applications to solve complex healthcare problems. Considers current organizational, system or network limitations. Serves as a liaison for vendors, physician, nursing, ancillary and clinical informatics teams to ensure optimal quality and efficiency of patient care delivery and documentation.
Candidates should demonstrate: Expertise in use, analysis, design, development, build and testing of multiple Cerner solutions which may including Interactive View and I&O, Acute Case Management, PowerOrders, MPages, and Dynamic Documentation. A working knowledge of the Cerner's Clinically Driven Revenue Cycle model. Patient care standards and Quality/Regulatory requirements as they apply to areas of expertise. Competent to work independently at all phases of clinical applications systems analysis and development. Studies clinical information technology systems' needs, investigates solutions, and presents recommendations to leadership and/or operational stakeholders. Responsible for being team lead as assigned by leadership. Exhibits proactive critical thinking, problem solving skills, and goal oriented behavior to ensure successful outcomes.
Responsibilities
Technological Development"5+ years experience in mitigating issues by updating, modifying, configuring and evaluating production and non-production systems.
Knowledge of Healthcare Business operations, departments, and processes enabling proficient ability to implement Business application and server changes across the Healthcare system.
"Is able to perform system analysis or hardware device to diagnose any issues or identify sources of performance degradation.
Ability to create and implement effective, appropriate solutions independently.
"7+ years experience with application support to include drafting, reviewing and approving implementation of changes to applications and supporting documentation.
Experience using various systems and recommended tools to support and troubleshoot various database and application software systems deployed in a healthcare environment.
7+ years experience in providing resolution using Incident Management and Change Management processes, in line with ITIL Guidelines.
7+ years experience in Healthcare operations, departments, and processes enabling proficient ability to implement application and server changes across the Healthcare system.
Responsible for supporting functional specifications for application development projects, implementing, configuring and maintaining applications, and resolving application issues.
Identifies and participates in available continued education within scope of responsibility on an annual basis
CommunicationsRespond to requests for technical assistance following the NAH incident and request management guidelines.
Effectively utilizes all available data as a communication tool to promote data-driven decision making.
Responsible for providing quality status updates to stakeholders via communication tools and within the NAH service management tool.
Participates in communication with staff and leadership to promotes cross-team collaboration and growth of team members through cross-training, coaching, and service excellence standards.
Demonstrates ability to manage vendor relationships including accountability to SLA and Project Scope deliverables.
OperationsEstablish and maintain partnerships with stakeholders and operational owners while supporting, upgrading and implementing solutions.
Actively participates in assigned projects including tasks and go live activities relevant to the scope of work. Provides relevant support documentation post project go live to supporting team-members.
Maintains a thorough understanding of hospital system operations to provide consistent and effective support of the workflows and solutions.
Proven experience in enterprise hardware and software systems and equipment, including but not limited to the ability to operate a computer, server, and peripheral devices to support all NAH IT systems.
Demonstrates ability to independently diagnose and troubleshoot issues and provide technical resolutions or engage appropriate resources for escalation.
Responsible for special functions and duties as directed by management. Responsible for documenting, reviewing and updating configuration changes on supported systems aligning with ITIL standards and departmental processes.
Responsible for leading small and large projects; functional requests including scoping, resource management and execution.
Compliance/SafetyResponsible for reporting any safety-related incident in a timely fashion through the Vigilanz /RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Education
Bachelor's Degree in Information Technology, Business Administration, Healthcare Administration or closely related field - or 7 years of experience
Masters Degree - Preferred
Certification & Licensures
Cerner Fundamentals - Required for EHR application support Clinical and Revenue Cycle applications within 6 months of hire
Professional Certifications (2 preferred): Certifications that portray advanced level of proficiency relevant to the job responsibilities.
ITIL v3 (or higher) Foundation-Preferred
Experience
Must have Cerner and application management experience7+ years Healthcare IT Analyst experience
7+ years of experience in system implementations, upgrade and maintenance
7+ years of experience with process improvement, project planning/work breakdown or workflow management
7+ years of experience working in EMR, ERP or other healthcare applications.
Experience leading small projects including scoping, time management and execution
CALL REQUIRED:
**Call required as a subject matter expert; physical response may not be necessary
Auto-ApplyClinical Dietitian, Muskogee Days-hybrid option
Remote or Muskogee, OK job
Current Saint Francis Employees - Please click HERE to login and apply.
Full TimeDays
$10,000 Sign-on Bonus and $2,500 Relocation Bonus, per policy
Monday - Friday
8:00 AM - 4:30 PM
20% Remote hybrid option
#GENIND
Job Summary: Provides professional methods to improve the nutritional health of a patient and keep the body healthy. Works in collaboration with any other healthcare staff to provide needed evaluations, assessments, education, development of nutritional plan(s), implementation and subsequent re-evaluation regarding nutritional therapy and requirements.
Minimum Education: Baccalaureate Degree along with completion of a dietetic education program accredited by the Accreditation Council for Education in Nutrition and Dietetics (ACEND).
Licensure, Registration and/or Certification: Registered Dietitian by the Academy of Nutrition and Dietetics and a current Dietitian License with the Oklahoma Board of Medical Licensure and Supervision. In some instances new graduates may be registration-eligible and provisionally licensed.
Work Experience: Minimum 6 months related experience, preferred.
Knowledge, Skills and Abilities: Basic nutrition assessment and counseling skills. Effective written, oral and interpersonal communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in a timely and efficient manner. Ability to be detail oriented as required in the examination of clinical and numerical data. Basic computer skills.
Essential Functions and Responsibilities: Assesses patient nutritional status and associated risk factors through patient and provider contacts. Develop and communicate recommendations for a suitable diet in keeping with or developing treatment plan to achieve desired outcomes. Provides appropriate, pertinent consultation in a timely fashion for inclusion in the reporting processes. Serves as a resource and nutritional specialist as needed. Provides counseling based on established standards of care and practice guidelines. Counsels individuals on nutritional principles, dietary plans and diet modifications, food selection and preparation, as appropriate. Gathers appropriate patient education manuals, visual aids, and other materials for patient mailings. Evaluates patient compliance with dietary interventions. Provides coaching to improve life style behaviors contributing to poor nutrition and poor health. Coordinates nutritional case management/therapy activities with health care team members. Conducts responsibilities in accordance with the standards set by applicable federal and state laws, policies and procedures, and applicable professional standards and codes of ethics.
Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
Working Relationships: Works directly with patients and/or customers. Works with internal and external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Nutrition & Food Services Main Dining Room - Muskogee Campus
Location:
Muskogee, Oklahoma 74401Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.
EOE Protected Veterans/Disability
Auto-ApplyEpic Principal Trainer - Optime/Radiant/Cupid
Remote or New Haven, CT job
Current Saint Francis Employees - Please click HERE to login and apply. Full Time Days Job Summary: The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials; building, testing and maintaining the training environment; delivering Epic curricula to end users using training strategies that meet a variety of learning styles; educating and training other trainers; working with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations and other resources, and answering Epic functionality questions from Managers and end users.
Minimum Education: High School Diploma or GED. Bachelor's Degree preferred.
Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).
Work Experience: 0 - 6 months related experience.
Knowledge, Skills and Abilities: Ability to work with Microsoft Office applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents. Excellent interpersonal and communication skills. Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.
Essential Functions and Responsibilities: Develop/implement classroom training, one-to-one training, computer based training, and/or just in time (JIT) training of the clinical or revenue cycle personnel on a variety of functions; and applications of the electronic health record. Set up/deliver training in a formal class setting or at-the-elbow support/optimization in the workplace setting. Plan, identify needs, and implement programs and materials to achieve the skills/competencies necessary to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and/or other regulatory requirements. Facilitate problem solving/conflict resolution related to the practitioner usage of the electronic health record. Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and/or organizational effectiveness. Collaborate and communicate with Information Services, various steering groups, and the users to coordinate enhancements, resolve operation problems and improve operational quality. Participate in departmental meetings/initiatives, quality improvement activities, and committees as assigned.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Training - Saint Francis Connect
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability
Auto-ApplyUtilization Management Nurse (RN) -HYBRID
Remote or Tulsa, OK job
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time \#ALDIND **MUST BE LOCAL IN THE TULSA AREA. HYBRID ROLE** **Shift: Full time weekend day Friday, Saturday, Sunday 7a-7p.**
Job Summary: Provides administrative and clinical support to the hospital and treatment teams throughout the review of patients including, but not limited to their placement in various levels of care and receipt of necessary services. The Utilization Management (UM) Registered Nurse will communicate with providers the details of reimbursement issues and participate in treatment teams, Patient Care Committee, and the Utilization Review Staff Committee by providing data and contributing to the improvement of internal processes.
Minimum Education: Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom or Master's degree in Nursing.
Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License.
Work Experience: Minimum 2 years of related experience in an acute care setting.
Knowledge, Skills and Abilities: Ability to organize and prioritize work in an effective and efficient manner. Effective interpersonal, written, and oral communication skills. Demonstrated ability to integrate the analysis of data to discover facts or develop knowledge, concepts, or interpretations. Ability to be detail oriented as required in the examination of numerical data. Ability to synthesize clinical case data into concise summaries. Working knowledge of Microsoft Word, Excel and Access in the preparation of correspondence and reports.
Essential Functions and Responsibilities: Gathers, prepares and supplies required clinical/treatment information needed to obtain authorization within the review interval(s) time requirements. Participates in treatment team and/or Patient Care Committee by providing information about eligibility, benefits, and criteria for the selected level of care. Assists in discharge planning, as needed. Identifies QI Triggers for individual patient situations, reporting them promptly to the UM Manager, appropriate clinicians and Process Improvement/Quality Director. Reviews eligibility and benefits of patients to validate accurate level of care utilization. Investigates and prepares appeals for insurance companies when denial of reimbursement is related to medical necessity or to other treatment issues. Participates in quality-of-care and UM process improvement on an ongoing basis and assists with development of the UR Staff Committee's process improvement goals. Provides staff education to further the goals of UR.
Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
Working Relationship: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Utilization Review Management - Yale Campus
Location:
Virtual Office, Oklahoma 73105
**EOE Protected Veterans/Disability**
Coding Auditor and Provider Educator - Remote (see full posting for eligible states)
Remote or Flagstaff, AZ job
NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states:
Alabama
Arizona
Florida
Georgia
Idaho
Indiana
Kansas
Michigan
Missouri
North Carolina
Ohio
Oklahoma
Pennsylvania
South Carolina
Tennessee
Texas
Virginia
The Coding Auditor & Provider Educator is a critical role responsible for ensuring the accuracy, completeness, and compliance of medical coding (CPT, HCPCS, ICD-10-CM) for professional services. This individual will conduct thorough coding audits, identify areas for improvement in documentation and coding practices, and develop and deliver targeted educational programs to physicians, advanced practice providers (APPs), and clinical staff. The primary goal is to optimize revenue integrity, mitigate compliance risks, and foster a culture of accurate and compliant documentation and coding.
Responsibilities
Coding Auditing & Compliance* Performs prospective and retrospective audits of professional fee coding (CPT, HCPCS, ICD-10-CM) across various medical and surgical specialties, including Evaluation and Management (E/M) services, procedures, and ancillary services.
* Reviews medical record documentation to validate the accuracy and completeness of coded diagnoses and procedures, ensuring adherence to official coding guidelines (e.g., AMA CPT, CMS, ICD-10-CM Official Guidelines for Coding and Reporting), payer policies, and regulatory requirements (e.g., HIPAA, OIG work plans).
* Identifies coding discrepancies, documentation deficiencies, medical necessity issues, and potential compliance risks.
* Quantifies the financial impact of coding errors and identifies opportunities for revenue optimization while maintaining strict compliance standards.
* Prepares detailed audit reports, including findings, recommendations, and corrective action plans.
* Tracks and trend audit results to identify systemic issues, patterns of errors, and areas requiring focused education or process improvement.
*Stays current with changes in coding guidelines, payer policies, and healthcare regulations, and integrates these updates into audit methodologies.
Provider Education & Training:*Develops, customizes, and delivers comprehensive coding and documentation education sessions for physicians, APPs, and clinical staff, both individually and in group settings (e.g., department meetings, grand rounds).
*Provides constructive, clear, and actionable feedback to providers on audit findings, offering practical guidance and examples for improving documentation and coding accuracy.
*Creates and updates engaging educational materials, job aids, quick reference guides, and coding resources.
*Serves as a subject matter expert for complex coding and documentation inquiries from providers and staff.
*Collaborates with revenue cycle, compliance, clinical operations, and IT departments to ensure alignment of coding practices with organizational goals and system capabilities.
* Monitors the effectiveness of educational interventions and adjusts strategies as needed to achieve desired outcomes.
Quality Improvement & Policy Development:* Assist in the development, implementation, and revision of internal coding policies, procedures, and best practices.
* Participate in compliance investigations related to coding and billing, providing expert analysis and recommendations.
* Contribute to continuous quality improvement initiatives within the revenue cycle, clinical documentation improvement (CDI), and compliance programs.
* Act as a liaison between clinical staff and billing/coding departments to facilitate effective communication and problem-solving.
Compliance & Safety:*Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
* Maintains confidentiality of all department, patient, and coding matters.
* Stays current with medical terminology and human anatomy.
* Meets industry standard measures of productivity and accuracy.
Qualifications
Education
High School Diploma or GED- Required
Associate's or Bachelor's degree in Health Information Management, Healthcare Administration, Nursing, or a related field - preferred
Certification & Licensures
Certified Professional Coder (CPC) from AAPC or Certified Coding Specialist - Physician (CCS-P) from AHIMA - Required
Certified Professional Medical Auditor (CPMA) from AAPC - Required
Certified Evaluation and Management Coder (CEMC) - Preferred
Specialty-specific coding certifications (e.g., CIRCC, CCC, CGSC) - Preferred
Experience
Minimum of 5-7 years of progressive experience in professional fee medical coding, with at least 3-5 years specifically in coding auditing and provider education within a healthcare system or large physician group.
Extensive knowledge of CPT, HCPCS, and ICD-10-CM coding systems, official coding guidelines, medical terminology, anatomy, and physiology.
In-depth understanding of CMS regulations, OIG work plans, HIPAA, and other relevant healthcare compliance standards.
Demonstrated experience with various Electronic Health Record (EHR) systems and billing software.
Exceptional analytical and problem-solving skills with meticulous attention to detail.
Strong written and verbal communication skills, with the ability to present complex information clearly, concisely, and persuasively to diverse audiences (clinical and non-clinical).
Excellent interpersonal skills, with the ability to build rapport, influence behavior, and provide constructive feedback effectively and diplomatically.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for data analysis, report generation, and presentation development.
Ability to work independently, manage multiple priorities, and meet deadlines in a dynamic, fast-paced environment.
Strong ethical conduct and unwavering commitment to compliance and integrity.
Demonstrated ability to adapt to changing regulations and technology.
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Auto-ApplyInpatient Insurance Authorization Representative - Hybrid
Remote or Attleboro, MA job
Flexible hours between 7am-5pm, 1-2 days remote once fully trained Determine and monitor the insurance and authorization status of all Inpatient, Observation and Surgical Day Care accounts. Work with multiple internal departments and outside offices to ensure authorizations and statuses are correct for prompt payment. Review accounts as requested for au theorization accuracy and corrections if applicable with team purview. Responsible for tracking and arranging copayment collection where applicable.
Education/Training:
High School diploma or equivalent
Required Qualifications and Skills:
Minimum of 1-3 years of experience in a healthcare related field.
Interpersonal skills to effectively interact with patients, physician offices, insurance companies and departments throughout the hospital.
Discipline and professionalism to work independently and within a team structure.
Ability to complete time sensitive tasks within guidelines.
Ability to use various software and office equipment.
Preferred Qualifications and Skills:
Previous experience obtaining prior authorizations in a hospital setting.
Third party knowledge
Business office experience
Medical terminology/knowledge
Cerner experience.
Familiarity with verifying insurance coverage and allowable benefits
Critical thinking skills.
Detail oriented.
Essential Job Functions:
Obtain precertification/ authorization for inpatient and observation patients presenting through the Emergency Department.
Run payer eligibility, review self-pay and refer to Financial Counselors as applicable.
Review surgical and endoscopic cases for accuracy and completion.
Run daily reports as required.
Compliance with HIPAA.
Call payers and/or electronically obtain prior authorization for departments within the hospital.
Work with outside offices to ensure they are obtaining Prior Authorization.
Work closely with case management department to ensure clinicals have been sent to the payer.
Call payers for follow-up on prior authorization status.
Other Duties:
Please note this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Age and Diversity Related Criteria:
Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.
Ability to Fulfill Job Expectations:
Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.
Physical Demands:
Ability to sit for prolonged periods of time. Sit while working at computers. Use hands to manage, control, or feel objects, tools, or controls. Repeat the same motions. See details of objects that are less than a few feet away. Speak clearly so listeners can understand. Understand the speech of another person.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.
ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to the perform essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the work place, and with or without reasonable accommodation.
PHYSICAL DEMANDS:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
-
Salary Range:$19.87-$24.23Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.
Auto-ApplyIntegration Specialist (Epic Application Analyst - Bridges)
Remote or Oklahoma City, OK job
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days Job Summary: The Integration Specialist supports interfaces and integration engine functions. This role focuses primarily on the interface engine Cloverleaf with a secondary focus on Epic Bridges. Understands requirements from various hospitals and practices regarding their Health Information Exchange needs.
Minimum Education: High School Diploma or GED. Bachelor's degree in Computer Science, Engineering or Math, preferred.
Licensure, Registration and/or Certification: Cloverleaf Level II and/or Epic Bridges certification, preferred.
Work Experience: 3 - 4 years related experience.
Knowledge, Skills and Abilities: Knowledge of Standards (HL7 V2.X, HL7 CDA, XML), Environment (AIX, Linux, Windows). Languages (TCL), Databases (SQLite.), Protocols ITCP/IP, SOAP, SFTP, REST API), and Management Tool (Teams, Microsoft Office 360).
Essential Functions and Responsibilities: Interface development, validation, and deployment using the Cloverleaf Integration Engine and Epic Bridges. Interface support and maintenance, including after-hours support. File Transfer development, support, and maintenance. Provide functional support to Application and testing teams. Provide quality documentation and status updates. Understand requirements from various Hospitals and Practices regarding their Health Information Exchange needs. Review and modify interfaces to ensure technical accuracy, security, and reliability.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Supplemental Information: This document generally describes the essential functions of the job, and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Patients, Affiliates and Interface Systems - Yale Campus
Location:
Virtual Office, Oklahoma 73105
**EOE Protected Veterans/Disability**
Contract Specialist ( Remote Eligible)
Remote or Idaho job
Contract Specialist The Contract Specialist participates in all aspects of the contract management of Kootenai Health contracts, including the review, negotiation, drafting, editing and maintenance of contractual agreements. This position supports other service-line contract workflows as assigned.
Responsibilities
* Serves as the primary liaison with executives, finance, legal, recruitment, and clinic operations directors regarding contract issues
* Serves as a key collaborative partner in the contract workflow and amendment processes
* Supports service-line contract workflows as needed or assigned
* Supports decision-making by encompassing legal, operational and financial considerations to streamline and create efficiencies in contracting, recruiting, provider relations and finance planning activities
* Prepares, examines, negotiates and revises general contract workflows as assigned
* Responsible for maintaining and updating the electronic contract management system including generating, monitoring, and storing vendor, provider and consultant contracts
* Reviews and provides guidance regarding submitted documents and correspondence for completeness and compliance with federal or state regulations and organizational policy
* Relies on experience and judgment to plan and accomplish goals
* Regular and predictable attendance is an essential job function
* Performs other related duties as assigned
* Competent to meet age-specific needs of the unit assigned
Requirements and Minimum Qualifications
* Bachelor's degree in related field or 4 years' equivalent experience in related field required
* Minimum 2 years' paralegal or contract experience required
* Paralegal certification preferred
* Prior comparable experience in a legal or healthcare setting
* Demonstrable proficiency in MS Office applications
* Experience operating contract management software
Working Conditions
* Must be able to lift and move up to 10 lbs
* Must be able to maintain a sitting position
* Typical equipment used in an office setting
* Repetitive movements
About Kootenai Health
Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.
As your next employer, we are excited to offer you:
* Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
* Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
* Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
* Competitive salaries with night, weekend, and PRN shift differentials
* An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
* Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more
* Employee referral program that pays you for helping great people join the team
* And much more
Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!
Apply today!
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
Epic Application Analyst - Cupid
Remote job
Current Saint Francis Employees - Please click HERE to login and apply.
Full TimeDays
Schedule: Monday - Friday | 8:00am -5:00pm | On call rotation after hours and weekends required
Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.
Minimum Education: High school diploma or GED. Bachelor's degree strongly preferred.
Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).
Work Experience: One year of related experience. Current internal/external Epic operational experience strongly preferred. Epic Cupid certification and/or Cardiology clinical experience.
Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills.
Essential Functions and Responsibilities: Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.
Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
Working Relationships: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Ancillary Clinical Systems - Saint Francis Connect
Location:
Virtual Office, Oklahoma 73105
EOE Protected Veterans/Disability
Auto-ApplyOncology Data Specialist
Remote job
Current Saint Francis Employees - Please click HERE to login and apply.
This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.
Job Summary: The Oncology Data Specialist identifies reportable neoplastic disease processes, abstracts, and follows cancer and central nervous system (CNS) tumor data within a comprehensive community cancer program that maintains accreditation through American College of Surgeons, Commission on Cancer (CoC).
Minimum Education: Associates degree or 60 hours of college level coursework in health-related field. Vocational or technical school completion in approved program may be considered.
Licensure, Registration and/or Certification: Oncology Data Specialist (ODS) certification to be obtained within 3 years of hire to perform abstracting.
Work Experience: Minimum 1 year of experience in cancer registry or remote position preferred.
Knowledge, Skills and Abilities: Strong knowledge of national and specialized cancer coding and classification systems. Knowledge of medical terminology, anatomy, and physiology. Ability to effectively use interpersonal, written, and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Proficiency using Microsoft Office software.
Essential Functions and Responsibilities: Extrapolates detailed cancer data from medical records and completes a quality focused case abstract with 98% accuracy. Meets activity-based productivity benchmarks in accordance with regulatory and department requirements. Identifies and accessions reportable cancer and benign CNS tumors diagnosed within the health system and treated elsewhere or diagnosed and treated within Saint Francis Health System. Annually reviews completed cases to identify if subsequent cancer treatment has been provided by Saint Francis Health System providers. Identifies, evaluates, and interprets the history, diagnosis, treatment, disease status and survival data of cancer patients treated in the organization. Organizes and participates in quality assurance reviews of tumor registry work and assigned abstracts. Utilizes and maintains knowledge of coding and classification systems including Standards for Oncology Registry Entry (STORE), International Classification for diseases in Oncology (ICD-O), Surveillance Epidemiology and End Results Program (SEER), American Joint committee on Cancer Staging Principals (AJCC), AJCC Collaborative Staging (CS), SEER drug index, Multiple Primary and Histology coding and Hematopoetic database rules.
Decision Making: Independent judgement in making minor decisions where alternatives are limited, and standard policies/protocols have been established.
Working Relationships: Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Cancer Data Services - Yale Campus
Location:
Virtual Office, Oklahoma 73105
EOE Protected Veterans/Disability
Auto-ApplyClinical Dietitian - Days Hybrid Option
Remote or Tulsa, OK job
**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days $5K Sign-On Bonus Monday through Friday, 9:00 AM - 5:00 PM 20% Remote hybrid option Requires minimal call on rotating weekends
\#ALDIND
Job Summary: Provides professional methods to improve the nutritional health of a patient and keep the body healthy. Works in collaboration with any other healthcare staff to provide needed evaluations, assessments, education, development of nutritional plan(s), implementation and subsequent re-evaluation regarding nutritional therapy and requirements.
Minimum Education: Baccalaureate Degree along with completion of a dietetic education program accredited by the Accreditation Council for Education in Nutrition and Dietetics (ACEND).
Licensure, Registration and/or Certification: Registered Dietitian by the Academy of Nutrition and Dietetics and a current Dietitian License with the Oklahoma Board of Medical Licensure and Supervision. In some instances new graduates may be registration-eligible and provisionally licensed.
Work Experience: Minimum 6 months related experience, preferred.
Knowledge, Skills and Abilities: Basic nutrition assessment and counseling skills. Effective written, oral and interpersonal communication skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in a timely and efficient manner. Ability to be detail oriented as required in the examination of clinical and numerical data. Basic computer skills.
Essential Functions and Responsibilities: Assesses patient nutritional status and associated risk factors through patient and provider contacts. Develop and communicate recommendations for a suitable diet in keeping with or developing treatment plan to achieve desired outcomes. Provides appropriate, pertinent consultation in a timely fashion for inclusion in the reporting processes. Serves as a resource and nutritional specialist as needed. Provides counseling based on established standards of care and practice guidelines. Counsels individuals on nutritional principles, dietary plans and diet modifications, food selection and preparation, as appropriate. Gathers appropriate patient education manuals, visual aids, and other materials for patient mailings. Evaluates patient compliance with dietary interventions. Provides coaching to improve life style behaviors contributing to poor nutrition and poor health. Coordinates nutritional case management/therapy activities with health care team members. Conducts responsibilities in accordance with the standards set by applicable federal and state laws, policies and procedures, and applicable professional standards and codes of ethics.
Decision Making: The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from supervisor.
Working Relationships: Works directly with patients and/or customers. Works with internal and external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Nutrition & Food Services Dietitians - Yale Campus
Location:
Tulsa, Oklahoma 74136
Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.
**EOE Protected Veterans/Disability**
Epic Principal Trainer - Optime/Radiant/Cupid
Remote job
Current Saint Francis Employees - Please click HERE to login and apply.
Full TimeDays
Job Summary: The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials; building, testing and maintaining the training environment; delivering Epic curricula to end users using training strategies that meet a variety of learning styles; educating and training other trainers; working with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations and other resources, and answering Epic functionality questions from Managers and end users.
Minimum Education: High School Diploma or GED. Bachelor's Degree preferred.
Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).
Work Experience: 0 - 6 months related experience.
Knowledge, Skills and Abilities: Ability to work with Microsoft Office applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents. Excellent interpersonal and communication skills. Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.
Essential Functions and Responsibilities: Develop/implement classroom training, one-to-one training, computer based training, and/or just in time (JIT) training of the clinical or revenue cycle personnel on a variety of functions; and applications of the electronic health record. Set up/deliver training in a formal class setting or at-the-elbow support/optimization in the workplace setting. Plan, identify needs, and implement programs and materials to achieve the skills/competencies necessary to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and/or other regulatory requirements. Facilitate problem solving/conflict resolution related to the practitioner usage of the electronic health record. Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and/or organizational effectiveness. Collaborate and communicate with Information Services, various steering groups, and the users to coordinate enhancements, resolve operation problems and improve operational quality. Participate in departmental meetings/initiatives, quality improvement activities, and committees as assigned.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works with internal customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Training - Saint Francis Connect
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability
Auto-ApplyPatient Scheduling Representative - AZ Remote (must reside in AZ)
Remote or Flagstaff, AZ job
The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other referral/scheduling activities in the encounter, schedule book, and patient chart.
Demonstrates customer-centric focus in all interactions with internal and external customers as well as an understanding of and ability to achieve acceptable performance standards as defined by Integrated Patient Scheduling Management.
Responsibilities
Patient Registration and Scheduling
Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned services.
Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting medical services.
Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.
Eligibility/Authorization Management
Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
Demonstrates basic knowledge of CPT, ICD10 diagnosis coding documentation as required for medical services.
Financial Counseling
Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
Revenue Cycle Support
Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
Compliance/Safety
Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
Certification & Licensures
Fingerprint clearance cards are needed for those who will work onsite within any NAHMG clinics. This is not required for remote employees.
Experience
Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred
1 year of call center or customer service experience, or 1 year of experience in a medical facility- Preferred
Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Auto-ApplyIntegration Specialist (Epic Application Analyst - Bridges)
Remote job
Current Saint Francis Employees - Please click HERE to login and apply.
Full TimeDays
Job Summary: The Integration Specialist supports interfaces and integration engine functions. This role focuses primarily on the interface engine Cloverleaf with a secondary focus on Epic Bridges. Understands requirements from various hospitals and practices regarding their Health Information Exchange needs.
Minimum Education: High School Diploma or GED. Bachelor's degree in Computer Science, Engineering or Math, preferred.
Licensure, Registration and/or Certification: Cloverleaf Level II and/or Epic Bridges certification, preferred.
Work Experience: 3 - 4 years related experience.
Knowledge, Skills and Abilities: Knowledge of Standards (HL7 V2.X, HL7 CDA, XML), Environment (AIX, Linux, Windows). Languages (TCL), Databases (SQLite.), Protocols ITCP/IP, SOAP, SFTP, REST API), and Management Tool (Teams, Microsoft Office 360).
Essential Functions and Responsibilities: Interface development, validation, and deployment using the Cloverleaf Integration Engine and Epic Bridges. Interface support and maintenance, including after-hours support. File Transfer development, support, and maintenance. Provide functional support to Application and testing teams. Provide quality documentation and status updates. Understand requirements from various Hospitals and Practices regarding their Health Information Exchange needs. Review and modify interfaces to ensure technical accuracy, security, and reliability.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.
Supplemental Information: This document generally describes the essential functions of the job, and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Patients, Affiliates and Interface Systems - Yale Campus
Location:
Virtual Office, Oklahoma 73105
EOE Protected Veterans/Disability
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