La Paloma Urgent Care & Physician Offices jobs in Baltimore, MD - 112 jobs
Therapy - SLP, Speech
Northwest Hosp. Ctr. Sub. Unit 4.7
Northwest Hosp. Ctr. Sub. Unit job in Randallstown, MD
Join the Top- Rated Travel Healthcare Team! Skyline Med Staff was named as the #1 Best Travel Healthcare Company in 2025 by BluePipes, a recognition driven by glowing reviews from travel healthcare professionals. Our recruiters are consistently praised on Google for their responsiveness, dedication, accessibility, and industry knowledge.
Ready to experience the difference? Apply for a job today and see why healthcare professionals choose Skyline!
As a traveler with Skyline Med Staff, you'll have a dedicated recruiter supporting you every step of the way and available whenever you need them. We are a Woman Owned Agency providing clinicians with Health Insurance through Blue Cross Blue Shield, along with Dental and Vision coverage, plus $500 referral bonuses! We're seeking committed healthcare professionals who excel in delivering quality patient care and can adapt to diverse work environments.
Required for Submission:
1. Minimum of 1 year recent work experience in the specialty of the job applying for
2. A current BLS/CPR certification through American Heart Association
3. Active License in the state of the job location (if applicable)
We look forward to connecting and working with you to find your next job opportunity!
$67k-86k yearly est. 36d ago
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Facilities Services Administrator
GBMC Healthcare 4.5
Towson, MD job
Under limited supervision, is responsible for the operation and maintenance of Gilchrist clinical centers and administrative offices so that all systems and equipment operate well, and that the area is attractive and comfortable for patients, families, and staff and follows local, state, federal and accrediting agency requirements.
Education
High School diploma required.
Technical training and/or prior experience in mechanical, plumbing and electrical systems.
Experience
5 years of facilities maintenance experience required.
Minor electrical, HVAC, mechanical, plumbing, and general maintenance experience required.
Experience in a healthcare setting/environment preferred.
Skills
Advanced knowledge of building codes and safety regulations.
Knowledge of electrical, plumbing, lighting, boilers, chilled water systems, HVAC systems and general building operations.
Ability to troubleshoot facility infrastructure issues.
Knowledge of healthcare maintenance and plant operations
Skill in oral and written communication.
Ability to problem solve and make decisions.
Ability to identify, analyze and evaluate problems and provide solutions compatible with HOB goals.
Ability to set individual and departmental goals and establish methods to meet those goals.
Principal Duties and Responsibilities
Assures that the building's systems and equipment run smoothly so that they provide comfort and meet the needs of patients, families, staff and volunteers. Responds to repair and maintenance requests within the requested period of time so that staff and environmental needs do not go unattended.
Maintain preventative maintenance program; documents all inspections, maintenance and repairs performed by personnel or contractors on equipment, mechanical, electrical, plumbing, heating and cooling systems.
Perform routine building general maintenance to ensure optimal performance and efficiency
Diagnose infrastructural issues and repair or schedule a vendor if needed.
Participates in discussions and planning with management concerning, equipment acquisitions by lease or purchase, and construction or renovation of plant facilities.
Ensure projects being managed internally and through vendors are on schedule. Reports progress and setbacks to the Facility Manager.
Works with Operational, Safety, and Facility leaders to assure each Gilchrist location is prepared for any weather-related event. Assures that snow and other debris is promptly removed from sidewalks, ramps, and other walking areas, and arranges for road and parking lot snow removal and sanding as needed in coordination with proper vendor.
Holds regular fire drills and maintains documentation for Safety Committee. Assures that safety rounds are completed daily; assures that all doors close securely, alarms work properly, and that the security system is checked periodically.
Manage inventory of facility supplies, equipment, and furniture, ensuring adequate stock levels for operational needs.
Collaborates with ancillary services teams in the kitchen, security, laundry services, waste management, housekeeping and all building maintenance vendors to uphold the highest level of safety standards.
Adhere to safety guidelines, local building codes, and regulations during installation, maintenance, and repair activities.
Follows on-call schedule to ensure 24 x 7 service availability. Must adhere to rotating call schedule and respond in a timely manner to emergency situations.
Perform all other duties as assigned or needed.
Licensures, Certifications
Valid driver's license required.
Stationary Engineer License preferred.
Physical Requirements
Ability to lift, carry, push or pull equipment, tools and materials. Ability to stoop, balance, climb and kneel to gain access to repair areas.
Working Conditions
Exposed to heat, wet, cold and noisy conditions
Conditions of Employment
Maintain valid driver's license and car insurance
Standard Precautions
Standard precaution policy and procedures are applicable to this job
All roles must demonstrate GBMC Values
GBMC ValuesValue Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$24.11 - $39.54
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$24.1-39.5 hourly Auto-Apply 60d+ ago
Clerical Associate
Physicians Medical Billing Inc. 4.7
White Marsh, MD job
Job DescriptionDescription:
Clerical Associate
White Marsh, MD
Join Our Team as a Clerical Associate - Full Time, On-Site
We are hiring a detail-oriented Clerical Associate to assist with office operations and a variety of tasks that keep our office running smoothly. This full-time, on-site role offers competitive pay and strong benefits.
Key Responsibilities:
Organize, copy, and scan documents for efficient office management.
Enter and manage data to generate reports and maintain accurate records.
Assist with courier duties, ensuring timely deliveries and pickups.
Provide research assistance across various departments.
Prepare and dispatch outgoing mail promptly.
Offer general office support as needed.
Requirements:
What We're Looking For:
Experience: Strong clerical experience required. Prior debt collection experience preferred, medical collections is a strong plus.
Tech Skills: Basic knowledge of Microsoft Word and Excel; experience with collections software or skip tracing tools is a plus.
Driver: Valid driver's license for occasional courier tasks.
Organized: Manage multiple accounts accurately and efficiently.
Dependability: Reliable, detail-oriented, and self-motivated.
What We Offer:
Pay: Competitive, based on experience.
Health Insurance: Employer-paid, with deductible reimbursement.
Retirement: 401(k) with 4% company match.
Schedule: Full-time (80 hours/bi-weekly), Monday-Friday, flexible hours.
Location: On-site in White Marsh, MD.
Additional Benefits
401(k)
401(k) matching
Health, dental, and vision insurance
Flexible schedule
Paid time off
Job Type: Full-time
Expected Hours: 40 hours/week
Shift: 8-hour shifts, Monday to Friday
Work Location: In-person, White Marsh, MD
Note: Salary will be based on experience and discussed during the interview.
If you're ready to take on a variety of tasks in a dynamic, fast-paced environment, apply today and become an integral part of our team!
$28k-35k yearly est. 24d ago
Dietary Kitchen Associate
GBMC Healthcare 4.5
Towson, MD job
Under direct supervision, assists in the preparation, seasoning, and cooking for patients, employees, staff and visitors in accordance with established recipes and menus. Measures and mixes food ingredients; uses grills, kitchen utensils and other equipment.Education: High school diploma or equivalent. 6 months vocational training in cooking techniques and methods. Licensure: Safe Serve Certification or completion within first 6 months of employment Experience: 1 year experience as a cook in order to be familiar with production cooking techniques and standard recipes. Skills: • Skill in oral communication. • Skill in data analysis and interpretation relating to recipes and cooking instructions.
Pay Range
$16.63 - $21.06
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$16.6-21.1 hourly Auto-Apply 60d+ ago
Medical Director of Neonatology
Greater Baltimore Medical Center 4.5
Towson, MD job
Under limited supervisions, Physician agrees to render medical services to patients of the Center in the manner and to the extent permitted by law and applicable rules of professional ethics. Physician is designated as a Medical Director in the role of The Division of Neonatology. Physician will receive either compensation or administrative time for time spent performing administrative duties as determined by the Department Chairman and/or Division Head and/or the CMO.
Education
Medical Doctor degree
Experience
Neonatal ICU experience preferred
Licensures, Certifications
Board Certified in Neonatology
Principal Duties and Responsibilities
* Participating with other neonatologists in clinical coverage of the Neonatal Intensive Care Unit and the Well Baby Nursery, and consultative services for deliveries and prenatal consultation on Labor and Delivery.
* Develop and implement policies and procedures to assure the safe, efficient and compassionate care of patients and families, and the smooth transition of neonates into the world outside GBMC.
* Develop and implement practice protocols and evaluate their effectiveness by data collection and analysis.
* Conducting regular review and evaluation of the quality and appropriateness of patient care rendered by members of the Division, including developing valid criteria, performing on-site evaluation, establishing a relevant screening system and reviewing its results, and using objective quality measures in documenting regular credentialing recommendations and recommending necessary disciplinary action in accordance with the Medical Staff Bylaws.
* Assessing new techniques and technologies in newborn medicine and implementing as appropriate.
* Collecting and analyzing data to document and improve patient outcomes.
* Planning for short and long term needs for personnel, equipment, space and other resources to ensure the continued excellence of the Division, as well as efficient use of resources and the lowest possible cost per unit of service consistent with high quality care.
* Establishing regular call schedules to carry out the responsibilities of the Division.
* Supervising professional billing by members of the Division, with the responsibility that all appropriate charges are captured and that the financial resources granted to the Division are used appropriately.
* Serving as a member and fully participating in operation of Pediatrics, including but not limited to the formulation of strategic plans, CON applications, operating and capital equipment budgets.
* Fulfilling the objectives for the Division as set forth by Chairman, Department of Pediatrics.
* Providing reports to the Medical Board and the Board of Directors as requested concerning the medical, financial, educational, administrative and professional activities and needs of the Division.
* Participating in Hospital committees as needed for representation of neonatal issues
* Introducing new and innovative programs to assure GBMC's position of leadership on the care of the newborn.
* Working closely with the Marketing Department and GBMC Foundation for public relations and fund-raising activities.
* Organizing and supervising educational activities within the Division, including but not limited to training of neonatal nurse practitioners, students and house staff assigned to the Division, and ensuring ongoing medical education for members of the Division, and serving as physician liaison in in-service training of nurses.
* Maintaining and developing courteous and professional relationships with the Medical Staff.
* Communicating GBMC priorities, objectives and plans to personnel of the Division.
* Maintaining professional contacts with other similar programs locally and nationally, including similar programs in academic centers.
* Implementing and enforcing the Bylaws of the medical Center and the Bylaws of the Medical Staff as in effect from time to time, including any and all Rules and Regulations, protocols and policies duly promulgated thereunder; all guidelines, requirements, and ethical and professional standards of the American Medical Association and the Joint Commission on Accreditation of Healthcare Organizations; and all laws, rules, regulations, guidelines, orders and other requirements, all as may apply in any way to activities or the functioning of the Division.
Conditions of Employment
GBMC Medical Staff Privileges
All roles must demonstrate GBMC Values
GBMC Values
Value Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$1,000.00 - $675,000.00
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$181k-277k yearly est. Auto-Apply 59d ago
Sanitation - 4 pm - 8 pm - Part Time (16 hrs/wk)
Greater Baltimore Medical Center 4.5
Towson, MD job
Under direct supervision, according to defined procedures and established schedules, performs a variety of kitchen, cafeteria, sanitation, and tray line activities. Education: High School Diploma or Equivalent Work Experience Licensures/Certifications: * N/A
Experience:
3 months experience preferred
Skills:
* Ability to work well under time constraints and to work effectively as a team member.
Principal Duties and Responsibilities:
* Assembles trays, serves and delivers food; dispenses beverages and necessary condiments per departmental standards and regulatory agency requirements. Prepares salads, sandwiches, cold plates and other items that require limited food preparation skills.
* Maintains clean and sanitary environment in kitchen per departmental, GBMC, and regulatory agency policies, procedures, and standards.
* Operates, cleans, and unloads dish machine according to policies and procedures. Places in appropriate storage place.
* Washes pots and utensils per departmental, GBMC, and regulatory agency policies, procedures, and standards.
* Adheres to GBMC and department policies for proper hygiene and dress code.
* Performs other tasks designated by Management team.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$15.00 - $20.00
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Under general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Intervenes with patients providing assistance in safety planning, danger assessment, advocacy, resource linkage, emotional support to victims of domestic and sexual abuse and assault in the GBMC community. Responsible for weekend/after hour/holiday on-call shift coverage as determined by SAFE DV Coordinator. Documents in the patient's medical record. As per need, engages in community outreach to raise awareness about domestic and sexual abuse and assault.
Education:
Required: Human Service-related college degree. May substitute suitable 2 years work experience with domestic violence and sexual violence victims. Preferred: Masters in Social Work or health- related field.
Licensures/Certifications:
* Current MD Driver's license, automobile and proof of automobile insurance
Experience:
Preferred: Two years experience working with victims of violence. Experience working in an acute healthcare setting.
Skills:
* Demonstrates knowledge of domestic violence and sexual assault dynamics, impact on health and wellness.
* Skill in using computers including documentation in electronic medical records and use of Microsoft Office Word and Excel.
* Excellent written and oral communication skills.
* Advanced skills in working effectively and sensitively with persons in crisis.
* Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.
* Demonstrates ability to constructively and sensitively provide feedback to providers regarding care delivery to domestic violence patients.
Principal Duties and Responsibilities:
Staff education
* Successfully completes required staff training modules
* Successfully completes required precepting expectations
Direct Patient Services
* Meet in person with patients, staff, community members experiencing DV and SA to provide crisis response, safety planning and referral
* Ensure crisis response is consistent and comprehensive
* Track, document and report on all interventions
Continuing Education
* Participate in ongoing continuing education as determined appropriate by the SAFE DV Program
Community Outreach
* As per need, participate in community outreach programs on behalf of GBMC
* Other Duties as Assigned
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$19.34 - $29.00
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$19.3-29 hourly Auto-Apply 43d ago
Part-Time Lactation Counselor, Day/Evening
Greater Baltimore Medical Center 4.5
Towson, MD job
Under general supervision, assumes responsibility for the nursing management and evaluation of care provided to patients who participate in the practice of breastfeeding. Functions as a primary care provider in collaboration with physicians and other health team members. Plans, implements and evaluates educational programs related to breast feeding.
Under general supervision, assumes responsibility for the nursing management and evaluation of care provided to patients who participate in the practice of breastfeeding. Functions as a primary care provider in collaboration with physicians and other health team members. Plans, implements and evaluates educational programs related to breast feeding.
Education: Associate Degree from an accredited School of Nursing required
Experience: 2 years full-time (or equivalent) directly related clinical experience
Skills: Knowledge of techniques and the application of lactation theory. § Skill in written and oral communication § Skill in using computers and personal productivity applications § Ability to instruct and support patients § Ability to assess patients, plan effective interventions and evaluate outcomes from those interventions.
Licensures, Certifications:
* Current registration with the Maryland Board of Examiners of Nurses as a Registered Nurse.
* IBCLC certification required
* Healthcare Provider CPR biennial
* Additional certifications (i.e. ACLS, PALS, NRP) for specialty care areas are required upon hire.
Physical Requirements:
* Ability to concentrate and pay close attention to detail for up to 80% of work time ·
* Visual acuity, manual dexterity and physical mobility; hear and communicate orally. ·
* Frequent bending, stooping, reaching, pushing, pulling, walking and lifting (Up to 20 lbs).
Working Conditions
* Normal patient care environment of the post-partum nursery area. ·
* Routine exposure to body fluids.
Pay Range
$31.25 - $48.02
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$28k-33k yearly est. Auto-Apply 26d ago
Hospice Aide - Inpatient day shift
GBMC Healthcare 4.5
Towson, MD job
Under general supervision, is responsible for the delivery of specific aspects of patient care under the supervision of a Registered Nurse. They are a certified non-professional worker specifically trained to give personal care to patients.
Education
High School Diploma or equivalent.
Experience
One year of previous experience. Current enrollment in an accredited nursing program accepted in lieu of experience. Hospice experience preferred. Previous experience with dying patients.
Knowledge, Skills and Abilities
Knowledge and understanding of the Hospice Philosophy
Skill in oral and written communication
Skill in managing issues related to death/dying
Ability to work independently
Skill with personal computers and electronic documentation
Ability to demonstrate empathy for the needs of the ill, injured, frail and the impaired.
Competent to safety handle medications
Licensures, Certifications
Current registration with the Maryland State Board of Examiners of Nurses as a Certified Nursing Assistant.
Physical Requirements
Possesses and maintains good physical stamina and mental health.
Ability to concentrate and pay attention to detail when performing basic patient care tasks.
Ability to walk and stand up to ninety percent (90%) of work time and ability to lift and position patients.
Working Conditions
Works in inpatient facility. Frequent exposure to varying temperatures, dust, noise and the like.
Principal Duties and Responsibilities:
Performs personal care needs by attending to patient/family requests promptly. Offers and assists with bedpans and urinals. Provides personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen. Assists in dressing and undressing patients as assigned. Assists in feeding the patient.
Meets safety needs of patient and uses equipment safely and properly (foot stools, side rails, O2 etc.).
Plans and prepares nutritious meals as assigned.
Takes and records oral, rectal and auxiliary temperatures, pulse, respiration and blood pressure when ordered (within the training limitations of the aide).
Provides proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence.
Reports patient's condition and significant changes to the assigned supervisory nurse. Also aware of the caregiver or other individuals associated with the patient and interpersonal issues.
Assists in ambulation and exercise as instructed by the Hospice Nurse, Clinical Partner or therapist.
Provides assistance as assigned with light laundry needs. Keeps patient room orderly, as assigned
Performs range of motion and other simple procedures as an extensional therapy service as ordered (within the training limitations of the aide).
Provides respite for patient's/family/caregiver when on-site, as appropriate.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficientl
Pay Range
$16.74 - $23.21
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$16.7-23.2 hourly Auto-Apply 39d ago
Physician Billing Manager - Coding
Greater Baltimore Medical Center 4.5
Towson, MD job
Under direct supervision, assumes responsibility for all aspects of staffing, organization and prioritization of work, auditing, production and quality tracking, and communication to the assigned team. Education: Associate's degree in related field or equivalent work experience
Licensures/Certifications:
AAPC Certification
Experience:
5 years experience in medical billing. 2 years experience in a leadership/management role.
Skills:
* Knowledge of: standard code sets (e.g. CPT, ICD-9, HCPCS, Modifiers), medical terminology and anatomy, third-party payer policies and billing, procedures and requirements Medicare, BCBS and Medical Assistance policies, procedures and requirements
* Skill in using basic computers and personal productivity applications
* Skill in written and oral communication
* Skills in research, analysis and problem solving
* Skill in goal setting and policy development
* Ability to develop and balance a budget
* Ability to assess, analyze, and trouble-shoot workflows and processes
* Ability to contribute to the development of training material
* Ability to manage many assigned tasks simultaneously
Principal Duties and Responsibilities:
* Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts. Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel.
* Reviews financial and operational reports to identify areas of success and improvement. Reassigns work as needed to maintain consistent levels of performance. Conducts periodic audits of employee work to ensure quality performance.
* Ensures optimal revenue for all physician departments through collaborative efforts with Client Services and Operations.
* Monitors charges on a daily basis to maintain revenue. Monitors all open charge reports to ensure all charges are being closed/captured and keeps practice managers informed of providers that are not closing/signing notes.
* Works closely with Compliance department to review audits with the practice managers and physicians. Provides additional training to physicians regarding the results of audits to ensure improvement.
* Works with Compliance to keep abreast of any coding updates throughout the year as well as the yearly AAPC updates.
* Holds meetings with provider groups to provide training and coding updates on individual department levels. Works closely with onboarding physicians to go over coding rules and regulations as well as new practices during the onboarding process.
* Assists the Applications Trainer in developing training documentation relevant to the assigned team/area. Look for additional opportunities for coding staff to develop and enhance coding skills.
* Researches coding related issues and works with compliance to enhance charge entry processes for all departments.
* Works with the Epic team to provide information on new CPT codes, charge edits, and new providers. Provides information on fee changes when necessary.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$60,150.49 - $102,255.84
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$60.2k-102.3k yearly Auto-Apply 57d ago
Regional Director of Business Development
Greater Baltimore Medical Center 4.5
Annapolis, MD job
The Regional Director of Business Development will be responsible for leading and executing strategic initiatives to drive growth and expand market share within the designated region. This role involves cultivating relationships with healthcare providers, community organizations, and referral sources to enhance awareness and understanding of hospice services. The ideal candidate will develop and implement comprehensive marketing strategies while overseeing the performance of business development managers. This position requires strong leadership, analytical skills, and a passion for improving serious illness care in the community.
Education
* Bachelor's degree field required in business or healthcare administration or related field.
* Master's degree preferred.
Experience
* Successful track record in marketing and sales preferably in hospice, home health, or other post-acute service.
* Must have at least 5 years in a sales leadership role.
* Demonstrated experience in physician, hospital, and senior living communities.
* Has a working understanding of managed care and value base purchasing programs.
Knowledge, Skills & Abilities
* Strong interpersonal skills and relationship management
* Knowledge of marketing and sales programs and systems
* Strong analytical, qualitative and quantitative skills
* Excellence in written and oral communications
* Payor and reimbursement knowledge
* Strong executive presence
* Proficient in CRM Software and Microsoft Office Suite
* Presentation Skills for small and large groups
* Leadership skills with an ability to motivate a high performance sales team
Licensures, Certifications
* Current state driver's license
Principal Duties and Responsibilities
* Responsible for the overall sales and marketing strategy for all Gilchrist services and all Gilchrist affiliate companies. Lead and mentor the sales team to achieve admission targets, performance metrics, provide coaching and support to drive above industry growth rates
* Responsible for increasing market share annually year over year. Develop and implement quarterly business plans monitoring ongoing compliance to drive growth and market penetration.
* Provides oversight for marketing and sales education, training and monitoring to assure effective use of resources and desired outcomes.
* Conduct market research and analysis to identify trends, competitive landscape, and potential business opportunities within the region. Works with territory BDM's to develop growth plans for each neighborhood.
* Responsible for payor contracts and reimbursement strategies. Collaborates with CFO and President to create and negotiate fiscally sound contracts.
* Works collaboratively with other Directors for patient care coordination and customer service. Works collaboratively with the marketing department to produce professional sales material to advance our work.
* Monitor and report on regional business performance, market trends, and competitive analysis, provide insights and recommendations to senior management on strategic direction.
* Assists in planning future programs and business plans for serious illness and end of life care to meet market demand.
* Provide awareness of all service lines, build and maintain strong relationships with existing referral sources, payors, and other healthcare providers while actively pursuing new partners to expand the company's customer base.
Physical Requirements
* Ability to lift up to ten (10) pounds and occasionally lifting and/or carrying small items.
* Ability to stand and walk for majority of work time.
Working Conditions
* Normal office environment with little exposure to noise, dust, extreme temperatures, etc.
Conditions of Employment
* Maintain current and valid licensures and certifications.
All roles must demonstrate GBMC Values
GBMC Values
Value Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$99,878.80 - $179,781.85
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$99.9k-179.8k yearly Auto-Apply 24d ago
Release of Information Specialist
Greater Baltimore Medical Center 4.5
Towson, MD job
Under limited supervision collects, processes, analyzes, compiles and secures accurate health information. Ensures the hospital health information is consistent with ethical, legal and regulatory requirements by following HIPAA State and Federal requirements and guidelines related to patient privacy regulations. Plans, organizes, reviews and coordinates the activities of personnel engaged in providing Health Information for requests for centralized release of medical record information.
Education:
* High School Diploma or GED
Licensures/Certifications:
* N/A
Experience:
* At least 1 year experience in Health Information Management
Skills:
* Knowledge of medical record related laws, policies, and standards
* Skilled in understanding and following written and oral communication and communicating effectively both oral and in writing
* General knowledge of office practices, procedures and equipment: of business, English, spelling, punctuation, grammar and basic arithmetic calculations
* Knowledge of medical terminology is preferred
* Skilled in using computers and personal productivity applications, such as word and excel processing spreadsheets, and database applications to produce documents
* Ability to data enter information timely and accurately
* Ability to plan and coordinate the work of others
* Able to multi-task, plan, prioritize and use time efficiently
* Skilled in data analysis and problem solving
* Able to prioritize position duties and responsibilities as well as attend to multiple demands and requests simultaneously, assess situations and act accordingly
* Ability to demonstrate accuracy of work and strong attention to detail while demonstrating flexibility as it relates to duties, changes in processes and the need to learn new practices
* Solid understanding of customer service, both internal and external
Principal Duties and Responsibilities:
* Analyzes requests for release of information ensuring legal compliance and appropriate authorization is obtained for medical record releases. Provides health information as requested through mail, e-mail, fax, telephone and walk-ins. May follow-up to hospital personnel to obtain missing information to fulfill requests. Tracks all information released for inclusion in the medical record and in the computerized tracking system.
* Maintains and utilizes a variety of computer software systems to collect, classify, store and analyze health information.
* Accurately documents and thoroughly processes medical records requested by subpoenas. Communicates with the courts in response to a subpoena to determine if a personal appearance is required. Coordinates and schedules delivery of records to appropriate courts. Signs off as the Custodian of Records for law firms, subpoenas and other medical record requests when a medical record custodian is required.
* May process and respond to requests for radiology images following the HIPAA guidelines and privacy regulations.
* Acts as the liaison between Medical Records and Risk Management/Legal. Secures and maintains medical records for Legal File. Identifies and processes unusual cases which could involve the hospital in legal action. Responds to on-site reviews and routine questions regarding patient medical record information. Answers inquiries regarding associated retrieval and copying services.
* Assists HIM Supervisor with projects as assigned. Provides a variety of administrative support: filing, answering phones, solves problems and performs other duties as assigned under the direction of the HIM Supervisor.
* Collects, compiles, processes, secures and makes available to authorized users' accurate health records in a manner consistent with medical, administrative, ethical, legal and regulatory requirements for timeliness and completion.
* Retrieves health information for authorized recipients by following HIPAA guidelines and patient privacy regulations. Generates and electronically files appropriate patient related information for the medical record consistent with company policy and regulatory requirements.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$19.34 - $29.00
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$19.3-29 hourly Auto-Apply 43d ago
Weekender Social Worker, Saturdays and Sundays 8:00AM-8:30PM with some holiday coverage
Greater Baltimore Medical Center 4.5
Towson, MD job
Under general supervision, provides psycho-social services including: psychosocial assessment, complex discharge planning, coordination of services, resource referral, support group facilitation and consultation. Participates in interdisciplinary collaboration with RN Care Managers, Physicians, Residents, and staff on various units. Collaborates with service line team members to distribute patient case load.
Education:
Masters' in Social Work
Licensures/Certifications:
* Licensed in Maryland as an LGSW, LCSW or LCSW-C.
Experience:
3 years of clinical social work experience, preferably in a hospital setting
Discharge planning experience preferred
Skills:
* Knowledge of various social, home care, extended care, hospice, government program, commercial insurance and community services
* Knowledge of social work theories, therapies and techniques of casework process
* Knowledge of principles and regulations of public welfare and Medicaid
* Skill in coordinating efforts of a interdisciplinary team (agency, hospital, hospice, payer, etc.)
* Ability to assess complex patient needs including psychiatric and substance abuse. Ability to assist with coordination of services for patients with limited resources
* Customer service skills
* Skill in word processing programs
* Ability to assess discharge needs for patients
Patient & Workplace Safety:
* Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
Patient Population:
* Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Pay Range
$56,785.43 - $90,856.69
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$56.8k-90.9k yearly Auto-Apply 43d ago
EPIC Client Systems Administrator I
Greater Baltimore Medical Center 4.5
Towson, MD job
Under limited supervision, the ECSA I is responsible for configuring and managing systems that provide the supporting infrastructure of the EPIC electronic health record application. The ECSA I is primarily responsible for executing build and workflow integration client systems tasks, in support of the EPIC applications group. The ECSA I also assist the ECSA II with the administration and maintenance of the client systems server environment. May also be asked to assist with the build of various client systems servers.
Education:
* Associate degree preferred in related field or equivalent experience.
Experience:
* 3-5 years' progressive experience, in design and deployment of a clinical information system preferred. Experience with Microsoft Windows server/desktop OS platforms.
Skills:
* Hardware and operating system management for database servers
* Epic client system management
* Storage area and network management
* Strong communication skills
* Use basic system operating
* Provision storage resources to the various servers
* Monitor SAN status, logs, and performance
* Modify layouts appropriately as access patterns and loads warrant
* Enable and modify snapshot activity for backup
* Schedule firmware and software updates and fixes as appropriate
* Carefully monitor backup logs for completeness and efficiency
Licensures, Certifications:
* EPIC certification within 6 months; Windows Server OS certification preferred.
Principal Duties and Responsibilities:
* Prioritize tasks, resolve conflicts, maintain issues lists.
* Probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
* Maintain regular communication with EPIC representatives.
* Work with EPIC representative(s) and the organization's business community and end-users to ensure the system meets the organization's business needs.
* Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with EPIC software.
* Investigate end-users' preference while collaborating on build decisions.
* Analyze business operations as they relate to build decisions.
* Prioritize and implement requested changes to the system. Assists with the monthly maintenance program.
* Analyze new functionality in releases to determine how it should be used.
* Review software, coordinate software updates and changes as well as review and test each new release.
* Collect information regarding potential system enhancement needs and prepare details of specifications as needed.
* Analyze data conversion needs.
* Ensure that data coming across an interface into an EPIC application meets the business need.
* Document team procedures for implementing system changes and other tasks.
* Set standards for naming and numbering conventions and security classifications using single EPIC Style Guide for Master File Naming and Numbering Conventions.
* Adhere to change control processes and procedures for the system.
* Participate in training and work with end-users. Troubleshoot problems and questions from end-users.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$72,782.10 - $123,729.56
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$72.8k-123.7k yearly Auto-Apply 53d ago
Medical Assistant GBMA
GBMC Healthcare 4.5
Owings Mills, MD job
Under direct supervision, assists physician in providing direct patient care and evaluation of patients in an office. Performs direct patient care such as phlebotomy, EKG, specimen collection, wound care, medication administration and vital signs. Maintains supplies and schedules patient appointments.
Education
HS, GED, OR
Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Certified Medical Assistant
Experience
Successful completion of accredited MA training program through Fortis, Community College Baltimore County, Allegany College of MD, Anne Arundel Community College, CCBC, Harford Community College or PG Community College. OR
1 year of MA experience and National Certification as a Certified Medical Assistant (CCMA, AAMA or RRMA)
Skills
Knowledge of medical terminology
Skill in using techniques for phlebotomy, EKG, specimen collection, medication administration and taking vital signs
Skill in written and oral communication
Ability to distinguish normal from abnormal diagnostic results
Ability to pass a medication calculation test with an 85% or better prior to hire
Licensures, Certifications
Certificate of training from an accredited Medical Assistant program OR National Certification as a Certified Medical Assistant
BLS CPR Certification through American Heart Association or American Red Cross
Physical Requirements
Ability to walk and stand for up to eighty percent (80%) of work time.
Working Conditions
Exposure to disinfectant and detergent solutions. Exposure to human specimens
Principal Duties and Responsibilities:
Performs direct patient care in an office such as:
Takes and records vital signs
Routine diagnostic tests
Administers medications
Prepares patient for exam
Record EKG
Maintains examination schedule. Evaluates patients for schedule of appropriate preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.
Responds to patient questions. Assists patient with dressing and undressing, getting off and on examination table. Chaperones patient as needed during examinations.
Reviews diagnostic results and reports abnormal results to physician.
Cleans room as needed between patient exams; maintains cleanliness and order of exam rooms. Stocks and orders supplies; sterilizes medical equipment, and performs medical office clerical duties as assigned.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$17.13 - $26.68
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$17.1-26.7 hourly Auto-Apply 60d+ ago
Access Referral Specialist
Greater Baltimore Medical Center 4.5
Towson, MD job
The Access Referral Specialist is a vital member of the Access Center team, serving as the primary point of contact for answering all inbound calls, faxes, and emails from our referral partners, the community, and from Gilchrist staff which ensures the highest quality customer service in all referral development and management. This role supports the delivery of exceptional customer service and coordinates referral development and patient access for all Gilchrist service lines, including hospice, palliative care, and geriatric medical services. The Access Referral Specialist works under the supervision of the Access Center Manager, to ensure the delivery of high quality, professional, compassionate services in accordance with the mission and core values of Gilchrist. The Access Referral Specialist is accountable for establishing and maintaining relationships with patients, families, and referral sources responding to all customer requests and concerns; while possessing strong organizational skills, with emphasis on accurate and thorough documentation with a high degree of accuracy. The Access Referral Specialist facilitates the admission and appointment scheduling process for hospice patients, serving as the primary point of contact for referral sources. The Access Referral Specialist works cohesively with all organizational disciplines to facilitate hospice, palliative, and geriatric medical service admissions. The Access Referral Specialist will verify insurance coverage for all patients with Medicare/Medicaid and identify all applicable commercial insurance plans and coordinate with the clinical team for concurrent care review as needed. The Access Referral Specialist will utilize DocuSign to obtain signatures for patient consents and other required documentation as needed. The Access Referral Specialist will assist field staff with uploading documents to the EMR and obtaining consent signatures as requested.
The Access Referral Specialist is cross-trained to perform the role of the Bed Coordinator when needed. The Access Referral Specialist will monitor the admission appointments for all Gilchrist entities for completeness, geographic efficiency and nurse schedules. The Access Referral Specialist will assist the Access Center Manager with revising workflows/processes, Epic reporting, and Epic Dashboard and Workqueue management. The Access Referral Specialist will be responsible for participating in mentoring and leadership development classes offered by the organization to enhance and expand their leadership skills. The Access Referral Specialist will manage data, and must be proficient in Windows, Excel, and Word interfaces. The Access Referral Specialist will be proficient in all Gilchrist programs.
Education
High School or the equivalent. Associate's or Bachelor's degree preferred.
Experience
Minimum of 3 years' experience with Gilchrist or equivalent experience in a complex health care call center required. Working knowledge of the health care environment and terminology preferred.
Knowledge, Skills and Abilities
* Strong phone skills to include excellent verbal and active listening.
* Able to manage conflict and resolve concerns from the community.
* Able to work well with other departments.
* Knowledge and ability to understand and accurately verify insurance benefits Medicare/Medicaid and all commercial insurance payors required .
* Prior experience with DocuSign or equivalent tool to obtain signatures for patient consents and other required documentation as needed.
* Understanding of the Condition of Participation, CHAP and other regulatory requirements for admission to hospice, palliative and geriatric services
* Ability to effectively work with nurses, physicians, nurse practitioners, social workers, and others.
* Detail oriented with a high degree of accuracy and reliability
* Strong computer skills
* Ability to multi-task, set priorities, and manage time effectively.
* Demonstrated empathy, genuine concern, and passion for helping customers.
* Strong assessment skills to identify the customer's needs, clarify information, research issues, and provide resources and information that best meet assessed needs.
* Adept at EPIC and able to make recommendations for build outs to meet needs, run reports, analyze data, and implement process improvement changes to improve quality of services.
* Ability to work on site and in emergency weather and other situations required.
Licensures, Certifications
N/A
Principal Duties and Responsibilities:
* Is knowledgeable about all Gilchrist programs and services and assists callers to enroll in the best program to meet their needs.
* Is knowledgeable of and is proficient in all regulatory requirements for our all Gilchrist programs and services
* Schedule visits for all inquiry and referral callers for all Gilchrist programs and services
* Accurately records referral information for business tracking and management
* Follow policies and procedures for admissions management
* Schedule admission visits within required timeframes
* Conducts impeccable follow through for and with customers including both internal and external customers
* Demonstrates impeccable customer service and achieves targets for metrics
* Maintain accurate pending referral list and communication
* Dispatch visits to Gilchrist providers, Access RN's and Hospital Liaisons
* Dispatch information and coordinate visit schedules for visiting pre-admission staff
* Assures timely follow-up on all pending patients and non-admits
* Facilitate processing of admission documents from referral call through transfer to appropriate care team
* Document all call information according to standard operating procedures within the Epic record
* Communicate prospective patient updates to appropriate referral sources and internal stakeholders for unit placement
* Communicate with referral source, DME, pharmacy and other vendors to process all certifications, orders, and required admission information
* Coordinates patient services such as scheduling ambulances and home medical equipment needed for a complete and safe admission to service.
* Is trained in bed management and can fill in as needed in this role.
* Mentors and trains new team members in all aspects of the work
* Provides feedback and coaching to all assigned mentees.
* Enter prospective and admitted patient demographic information and status updates in the Epic database
* Obtain information and accurately complete all documentation, forms and logs for referral calls and admissions processing. All data entered into the Epic system
* Works the Epic work queue's as outlined in standard work documents
* Helps resolve referral and admissions management issues and complaints through direct communication with referral sources and admissions team. Escalates unresolved issues to the Access Center Manager
* Works on special projects that are important to area/process improvement
* Reverifies physician licensure as needed
* Make follow-up calls for referral inquiries within required time
* Ensures compliance with all state, federal and CHAP requirements
* Generates and electronically files appropriate patient-related information for the medical record consistent with company policy and regulatory requirements
* Runs Daily Epic Admission and Referral Reports, monitors and maintains the Epic Pending Admission report.
Physical Requirements
* Ability to concentrate and pay close attention to detail when typing, proofreading, and completing assignments and driving.
* Ability to lift up to ten (10) pounds maximum and occasionally lift and/or carry small item
* Ability to stand and walk occasionally to perform the essential functions of the job at random intervals.
Working Conditions
* Normal office environment
All Roles Must Demonstrate the GBMC Values:
GBMC Values
Value Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look, and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$21.27 - $36.00
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$21.3-36 hourly Auto-Apply 51d ago
Surgical First Assist (PA/RNFA) - Full-time
Greater Baltimore Medical Center 4.5
Towson, MD job
The Surgical First Assist works in collaboration with the surgeon and the health care team members to achieve optimal patient outcomes. The Surgical First Assist must have acquired the necessary knowledge, judgment, and skills specific to the expanded role of the Surgical First Assist clinical practice. Intraoperatively, practices under the direction and guidance of the surgeon and does not concurrently functions as a scrub nurse.
The Surgical First Assist has the obligation and responsibility to refuse to perform any delegated act, whether oral or written, if not within the parameters of his/her defined role and licensure.
Education
* Successful Completion of Physician assistant program or an accredited course in RNFA first assisting program that meets the 'AORN standards'
Experience
* Minimum of 1 year experience. Two (2) to three (3) years experience preferred.
Knowledge, Skills and Abilities
* Advanced knowledge of anatomy, physiology, surgical interventions, surgical techniques and surgical hazards relative to operative procedures.
* Advanced knowledge and skill in handling surgical instrumentation, in aiding in exposure, retraction, hemostasis, suctioning, tissue handling including dissecting, suturing, tying, stapling and stab wound.
* Analytical ability to conduct pre-operative and post-operative patient assessment, to evaluate physical and laboratory findings and to conduct patient teaching appropriate to age, background, psycho-social needs, medical/physical condition of the surgical patient.
* Ability to communicate effectively and appropriately with surgical patients and their significant others to enlist their involvement and cooperation in the entire treatment process.
* Ability to perform effectively in stressful and emergency situations with behaviors that are unique to functioning as a first assistant.
Licensures, Certifications
* Current registration with the Maryland State Board of Examiners of Nurses as a Registered Nurse or Licensed as a Physician Assistant by the Maryland Board of Physicians.
* Healthcare Provider (CPR Certification).
* ACLS preferred
* CRNFA certification preferred (if RNFA)
Principal Duties and Responsibilities
* Clinical competency- Provided a safe, therapeutic core by collaboration with the surgeons and healthcare team in performing a safe operation with optimal outcomes for the patient.
* Teamwork - Communicates effectively and works cooperatively with others. Has respect for and understanding of clinical disciplines. Uses an integrated approach toward patient outcomes.
* Demonstrates effective communication skills.
* Delegates patient care activities to other healthcare team members and redirects unit activities to patient acuity and census changes.
* Using evidence based practice model to works with a multidisciplinary team to implement practice changes and other initiatives in a positive and productive manner.
* Assists the clinical partner/charge nurse by coordinating the staff and surgery schedule and handling day-to-day issues with positive outcomes. Assists as needed with the staffing schedule coverage to meet daily department needs.
* Assists with room set-up, opening supplies and room turn-over.
* Helps with lunches and breaks. Assists with patient positioning and safe transport of patient to the PACU.
* Assists staff to identify learning needs and helps to educate and train as needed.
* Acts as a preceptor.
* Collaborates with the team in keeping costs under control and controls wastage in the room with regard to supplies; promotes maximum productivity.
* Quality/Best practices - Utilizes standards, guidelines, and pathways for care delivery. Incorporates data and information to continuously improve care and practice to enhance outcomes.
* Acts as a leader or participates in quality improvement process.
* Professional development- Ensures improvements in practice settings by assuming responsibility for self-development in life-long learning. Provides direction and guidance to others regarding practice, serves as a resource, preceptor, and mentor. Leadership skills demonstrated in decision making and problem solving.
* Demonstrates knowledge of procedures to which assigned.
* Participates in clinical decision making and modifies techniques based on clinical findings.
* Identifies normal and abnormal anatomy.
* Anticipates the needs of surgeon, steps in surgical procedure.
* Assesses, plans, implements, and evaluates patient care needs.
* Interviews the patient and family preoperatively to assess patient care needs.
* Collaborates with the surgical team members to plan perioperative patient care.
* Communicates relevant date to team members.
* Reports lab results, x-rays. Diagnostic tests.
* Discusses procedures and special techniques to be implemented during surgery.
* Identifies any unusual instrumentation required.
* Analyzes critical situations and initiates appropriate corrective or preventative action.
* Applies principles of aseptic technique and reports any variances.
* Identifies and reports safety hazards.
* Monitors changes in patient's condition and reports concern to appropriate team members.
* Prioritizes calmly and efficiently in emergency situations.
* Demonstrates the following skills:
* Preparation of the surgical site
* Shaving
* Positioning
* Surgical Prepping
* Draping
* Surgical Site Exposure - under the direction and guidance by the surgeon
* Retraction
* Wound Exposure - i.e. Dissection, initial surgical incision/stab wound, secondary trocar insertion
* Tissue Handling
* Suctioning
* Manual dexterity in appropriate use of surgical instrumentation
* Hemostasis
* Electrosurgery
* Bipolar cautery
* Sponging
* Clamping
* Collagens
* Bone wax
* Suturing skills
* Knot-tying
* Stapling
* Cutting
* Approximation
* Ligating vessels
* Skin closure
* Subcuticular closure
* Securing wound drains
* Application of wound dressing
* Assists in post-op care and transfer of the patient from the operating room.
* Intra-operative phase (under the direct supervision and direction of the operating surgeon.)
* Positions, preps, and drapes patient.
* Provides hemostasis by clamping blood vessels, coagulating bleeding points, ligating vessels, and by other means as directed by the surgeon.
* Provides exposure through appropriate use of instruments, retractors, suctioning, and sponging techniques.
* Handles tissue as directed by the surgeon (i.e. dissecting, stab wound (nick) for laparoscopy surgery or drains).
* Performs wound closure as directed by the surgeon: sutures the peritoneum, fascia, subcutaneous tissue, and skin.
* Applies surgical dressings.
Physical Requirements
* Ability to stand and walk almost constantly up to ninety (90) percent of work time.
Working Conditions
* Works in surgical suites with exposure to anesthesia gases, lasers and surgical plume, radiation chemicals, blood and body fluids, cleaning solutions, surgical brushes and soap.
Conditions of Employment
Must maintain current licensure and certification.
All roles must demonstrate GBMC Values
GBMC Values
Value Description
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$80,363.74 - $133,809.65
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$80.4k-133.8k yearly Auto-Apply 43d ago
The Lifecare Institute - Chaplain
Greater Baltimore Medical Center 4.5
Annapolis, MD job
Serving Anne Arundel and Prince George's Co. Under minimal supervision, provides spiritual care to the patient/family to facilitate self-determined life closure, safe and meaningful dying and effective grieving. Service is provided to predominantly adult and geriatric patients.
Education:
Master's degree in theology, divinity, pastoral ministry or spirituality from an accredited institution; or in some instances, verification of official ordination from a religious institution or denomination if candidate is ordained.; Four units of Clinical Pastoral Education (CPE), moving toward board certification within 18-24 months of hire. Endorsement from ecclesiastical body or equivalent designation is required. Flexibility with scheduling evenings and weekends.
Licensures/Certifications:
Certification as a Board-Certified Chaplain (BCC)through one of the following certifying organizations, BCCI/APC, NACC, NAJC either at hire or within 18-24 months of hire.
Experience:
Experience in hospital Spiritual Support with teaching experience preferred.
Skills:
* Possesses a broad, interfaith theological knowledge base, familiarity with and understanding of the diversity of religious experience across cultures.
* Able to stimulate and respond to existential questioning.
* Knowledge of both the practice and management of spiritual support in a health care setting.
* Possesses time management skills and discipline required to efficiently and effectively provide spiritual support services to patients and staff.
* Able to read and write the English language in order to complete required professional documentation and correspondence.
* Knowledge and experience in EPIC electronic medical records keeping preferred
* Flexibility with scheduling on-call, evenings and weekends.
Patient & Workplace Safety:
* Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
Patient Population:
* Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Principal Duties and Responsibilities:
* Proactively provides Spiritual Support to patients, families/friends and staff. Responds to referrals for Spiritual Support to patients, families and/or staff by pagers, intake/triage, phone, and verbal referrals
* Assess patient and family spiritual needs and assists families in using their faith in dealing with illness, trauma, and stress; visits newly admitted patients and patients with special requests in assigned area; visits critical care waiting areas each day; follows up with patients from previous visits when appropriate.
* Provides crisis intervention as necessary; responds to all Code Blue emergencies; assists in helping families remain informed of patient's condition. Documents in EPIC patient and family service provided.
* Documents pastoral interventions according to established departmental and medical center policies and procedures
* Provides proactive spiritual support on assigned units, service lines and areas as well as for individual faith tradition.
* Attends multi-disciplinary rounds whenever possible.
* Worship or Special Event Services Leader: Provides worship services and administers the Sacraments (when and where appropriate) regularly and on special occasions.
* Provides spiritual support in such a way as to accomplish the institutional, as well as the departmental objectives.
* Functions in such a manner that reflects the mission and vision of the institution.
* Serves on staffs, boards, and committees in the GBMC as assigned by the Director of Spiritual Support Services. Participates in the programs of professional organizations and clinical conferences
* The analytical ability to assess patients' spiritual needs and sense of well-being and find appropriate solutions to patient problems.
* May serve as advisor on appropriate religious matters of concern to one's specific faith group.
* Consults with professional staff members on patient needs and problems including recommending referrals to outside resources for follow-up care in accordance with departmental procedures.
* Provides leadership/training opportunities consistent within the area of specialty or training and experience as assigned by the Director of Spiritual Support Services
* Serves as a resource for GBMC consistent with individual training and experience and in consultation with the Director Spiritual Support Services.
* Assists families to use their faith system in coping with dying and death; provides support to the family as appropriate when they view body; assists family in contacting funeral home release, etc.
* Supports staff in dealing with their emotion in loss of a patient.
* Serves as a resource to per diem and supplemental staff.
* Serves as a resource to the Medical Center staff providing in-service training specific to service area.
* Actively participates in regular one on one supervisory sessions with the Director of Spiritual Support Services
* Observes established GBMC policies, procedures, objectives, safety, environmental and infection control standards
* Knowledge of theology, scripture, counseling skills, comparative religions, canon law, and church/faith practices. General knowledge of psychology and the health care field.
* Ability to handle confidential issues with the utmost integrity and discretion.
* Effective verbal and written communication skills and basic computer skills are necessary to work with various Hospital departments, employees, patients and families.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$52k-69k yearly est. Auto-Apply 60d+ ago
Ambulatory Practice Manager
Greater Baltimore Medical Center 4.5
Towson, MD job
The Ambulatory Practice Manager is a strategic leadership position that will manage the overall operations of 3 - 4 physician practices and/ or services in 3 - 4 locations, ensuring a vision and strategy for future growth. This Practice Manager also provides expertise to ensure all patients receive high quality, efficient care. The Ambulatory Practice Manager is responsible for the oversight of the day-to-day operations in multiple designated practices within GBMC Health Partners.
Under limited supervision of the Chief Operating Officer (COO), the Ambulatory Practice Manager proactively assesses and implements appropriate processes to ensure that all facets of ambulatory practice management are effectively addressed. This includes patient access, complete and accurate registration, revenue cycle management, payor contracting compliance, insurance referral and preauthorization requirements, health information management, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience.
The Ambulatory Practice Manager works collaboratively with physicians, advanced practitioners, and staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity. The position works directly with the COO (or their designee) to support the implementation or enhancement of clinic programs and services aligned with the Departments' strategic priorities. Oversees the quality and quantity of work and work method and preparation of budgets for multiple practices.
This position has management responsibilities (e.g. hiring, terminating, performance management) and completes projects through leadership of others under their direct supervision. Oversees and monitors patient experience metrics for multiple practices to ensure customer satisfaction related to patient care, quality and customer service.
Education
Associates Degree in Business Administration, Business Management, Health Administration or related field is required. Combination of experience and education may be considered.
Experience
2 years of progressive years progressively responsible professional-level administrative and medical practice management experience is required. Supervisory experience required.
Skills
* Knowledge of ambulatory medical practice/ physician practice operations.
* Knowledge of and proficiency in the use of Electronic Medical Record systems. EPIC is preferred.
* Proficiency in Microsoft Office applications - Word, Excel, PowerPoint, etc.
* Knowledge of clinical and business compliance requirements.
* Understanding of physician practice billing systems preferred.
* Organizes and prioritizes work to meet changing priorities.
* Develops and recommends departmental policies to senior management of the department.
* Uses sound judgment and data to identify potential problems and works collaboratively with others to achieve improvement.
* Strong organizational skills in managing multiple priorities.
* Uses critical thinking skills regarding use of the medical practice/business operations software applications.
* Highly effective written and verbal communication with the ability to compose, type, proofread and interpret correspondences and reports.
* Effective interpersonal skills to establish working relationships that foster optimal quality teamwork and learning.
* Detailed understanding of medical practice/business operations workflows.
* Ability to effectively lead, supervise and coordinate the work of staff.
* Ability to delegate tasks to direct and indirect reports.
* Ability to work with diverse personalities and competing priorities to implement projects and tasks.
* Excellent customer service skills.
* Ability for problem solving and addressing issues raised by physicians, employees, and patients
Licensures, Certifications
CPC, CMPE, CMOM, CMMM, CPPM or CSPPM preferred.
Patient & Workplace Safety:
* Employee has knowledge and understanding of patient and workforce safety as it relates to job duties.
Patient Population:
* Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable.
Principal Duties and Responsibilities:
* Oversees and directs the work of clerical and clinical employees engaged in one or more of the following activities: medical secretarial support, medical transcription, office assistants, administrative support, patient billing and the like.
* Accountable for budget in coordination with CFO, GBMC Health Partners and COO.
* Develops and interprets information from a variety of systems and reports.
* Participates in the continued evaluation and improvement of the patient registration process.
* Develops innovative means to deliver content knowledge through effective training programs.
* Directs, supervises and coaches front office and clinical staff daily.
* Managing the flow of the clinic to insure compliance, efficiency and patient satisfaction.
* Manages human resources within established productivity guidelines and the personnel budget. Facilitates training and development efforts. Maintains employee competencies. Monitors and reviews work performance of the staff. Interviews and selects personnel. Responsible for carrying out all established policies.
* Develops and implements work processes for all areas of responsibility. Ensures compliance with institution, state and federal regulations.
* Processes credentialing material submitted by attending physicians. Maintains credentialing and compliance with participating insurance companies.
* Compiles data related to operating and capital budgets for assigned areas and develops same. Administers and monitors adherence to budget and notifies superior of significant deviations.
* Full Profit and Loss responsibility of the physician practice, including revenue, expenses and budgeting
* Ensures equipment and supply levels are appropriately maintained. Arranges for repair of equipment, order supplies from warehouse and/or vendors, and so forth. Recommends purchase of new supplies and equipment.
* Maintains a variety of records and logs reflecting department activities, compiles data from same and prepares regular and special reports for superior.
* Responsible for more complex and sensitive tasks and handles issues of a confidential nature.
* Maintains and/or oversees multifaceted computerized scheduling system.
* Oversees the management of 1 - 2 practices with moderate level/FTE producing practices. Evaluation operational needs and providing recommendations to continually improve against budget and standards.
* Is responsible patient satisfaction in practice(s)? Investigates and responds to patient complaints and modifies office systems to maximize patient satisfaction. Implements changes to improve satisfaction scores. Measures and runs reports from internal and patient satisfaction portals, communicates scores and progress to staff and physicians.
* Supports and implements ongoing computerization and networking through MIS initiatives. Oversees multifaceted computerized scheduling and billing system. Acts as a super user for the department and assists in onboarding new employees in relation to IT needs. Acts as a first responder for IT issues within the practice(s).
* Develops staff through coaching, mentoring, rewarding, training and guiding. Completes performance evaluations for direct reports and works with direct reports to establish performance standards for work assignments, monitors work assignments, standards, performance, and goals. Fosters a team environment. Delegates appropriately to subordinates and accepts feedback. Oversees the responsibilities of assistant managers and other practice leads.
* Participates in monthly quality audits, handles patient grievances, ensures a safe environment for patients and staff.
* Ensures a safe working environment for patients and staff. Participates in PDSA activities related to patient events and grievances. Redesigns processes to improve staff satisfaction and patient safety based on PDSA results. Communicates concerns with appropriate team members. Participates in monthly and quarterly quality and safety audits.
* Ensures staff are trained in appropriate competencies (Epic, MA CPR, Lawson, etc.)
* Requests consultations with other departments, as necessary. Acts as liaison with Finance, Billing, Access Center and other Department stakeholders.
* Develops and establishes new workflow procedures and standards to improve efficiency and effectiveness within the Practice.
* Monitors financial information to ensure appropriate utilization of workforce to include patient care coverage, RVU targets and patient satisfaction metrics.
* Establishes and maintains a working relationship and trust of the physician(s). Works in collaboration with the physician practice lead and informs lead physician, or designee, of all issues which affect the practice.
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$60,150.49 - $102,255.84
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
$60.2k-102.3k yearly Auto-Apply 53d ago
SLP - Other
Northwest Hospital 4.7
Northwest Hospital job in Randallstown, MD
in Randallstown Maryland. This is a 7a-3p, 07:00:00-15:00:00, 8. in the 5000 - 7170 Speech Language Pathologist. The ideal candidate will possess a current state license as a SLP and have at least 2 years of recent experience as a Other SLP.
$67k-86k yearly est. 36d ago
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