Patient Access Representative jobs at La Paloma Urgent Care & Physician Offices - 1324 jobs
Medical Secretary - Oncology
L.E. Cox Medical Centers 4.4
Springfield, MO jobs
:Proficient in a variety of clerical duties in department including typing, filing, ordering of supplies, charging, use of computer programs, as necessary to maintain departmental operations. Must demonstrate effective communication skills both verbal and written.
Makes suggestions, and implements change as necessary to improve the function of the department.
Education: â–ª Required: High School Diploma or Equivalent OR obtain GED within 2 yrs Experience: â–ª Preferred: 1-2 Years Medical Office Experience Skills: â–ª Excellent verbal and written communication skills.
â–ª Able to work independently and collaboratively in teams.
â–ª Self starter.
â–ª Knowledge of Word Processing, computers, multi-line phone & other office equipment â–ª Types a minimum of 40 wpm Licensure/Certification/Registration: â–ª N/A
$25k-31k yearly est. 2d ago
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Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Oak Brook, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 20d ago
Medical Central Scheduling Specialist - Remote
Qualderm Partners 3.9
Lombard, IL jobs
Job Description
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly 20d ago
"Urgent Care Marketing: Drive Patient Engagement and Boost Growth!"
Afc Urgent Care 4.2
Naperville, IL jobs
Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred.
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$42k-48k yearly est. Auto-Apply 60d+ ago
Patient Svc Representative - KMG Monticello
Kirby Medical Center 4.3
Monticello, IL jobs
Full-time Description
Shift: Day/Evening shift
Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
Salary Description $16.05-18.43 per hour DOE
$16.1-18.4 hourly 5d ago
Patient Svc Representative - KMG Monticello
Kirby Medical Center 4.3
Monticello, IL jobs
Job DescriptionDescription:
Shift: Day/Evening shift
Schedule: 40hrs wkly/ M-9a-6p, T-9a-6:30p W-9:30a-6p Th 9a-6:30p F- 8-4
Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.
Benefits:
• 40 hours PTO effective date of hire
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program
Requirements:
Regulatory Requirements:
· One year experience in office setting or hospital setting preferred.
· Experience with billing and insurance preferred.
Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day.
$31k-35k yearly est. 5d ago
Central Access Specialist / Full-Time / Weekdays
Chestnut Health Systems 4.2
Bloomington, IL jobs
📞 Join Our Team as a Central Access Specialist!
Are you a skilled communicator with a passion for helping others? Do you thrive in a fast-paced environment where you can make a real difference? If so, we want you to join our team!
As a Central Access Specialist, you will often be the first point of contact for individuals seeking Chestnut's services. If you have a passion for being a calming and supportive presence for those in need, this position could be the perfect fit for you!
Responsibilities
Answer Calls: Handle a high volume of incoming and outgoing calls professionally, using trauma-informed principles to support consumers.
Screening and Scheduling: Screen consumers for demographic information, complete clinical screenings, schedule appointments, and verify benefit coverage.
Documentation: Accurately enter information into the electronic health records (EHR) and other databases, ensuring timely and appropriate documentation.
Customer Service: Maintain a positive and supportive attitude in all interactions, ensuring consumer needs are met effectively.
Quality Improvement: Participate in data gathering and quality improvement activities to enhance service delivery.
Team Support: Attend meetings, provide backup support to team members, and promote a culture of customer service excellence.
Qualifications
Must have a minimum of a high school diploma or GED with 5 years' experience working in the area of admissions, scheduling or screening potential intakes for services in mental health or human services; or a Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service fields; or a Bachelor's degree in any other field with 2 years of supervised clinical experience in a mental health setting; or a Master's degree in a helping profession or related administrative area.
Excellent telephone skills with the ability to handle a high volume of calls.
Effective communication skills with employees, consumers/potential consumers, support systems, and other community contacts.
Demonstrated problem-solving skills with the ability to use sound judgment.
Ability to respond and communicate effectively and calmly in conflict-related or emotional situations.
Good keyboarding skills, including preferred data entry experience in various databases such as electronic health records (EHR) or electronic billing systems.
General knowledge of standard office procedures and use of office equipment, including:
Filing (electronic and physical)
Basic word processing
Operating copier, fax, and scanning equipment
Ability to sit through an entire work shift while answering a telephone wearing a headset and performing data entry.
Why You Should Apply:
At Chestnut, we value diversity and inclusivity. If you're passionate about our mission but don't meet every requirement, we still encourage you to apply. We believe in exploring possibilities and creating opportunities for everyone.
Apply Today!
Don't miss out on this exciting opportunity to join a mission-driven organization committed to improving lives. Submit your resume, complete the application, and answer all screening questions to be considered. We look forward to welcoming you to the Chestnut family!
ABOUT CHESTNUT:
At Chestnut Health Systems
Ô
, we're more than just a workplace; we're a community dedicated to making a real difference in people's lives. With approximately 800 dedicated employees, we provide integrated care that combines behavioral health services with community-based primary care. Plus, our commitment to research ensures we stay at the forefront of evidence-based practices. Join us in our mission of achieving health equity and providing compassionate care to underserved communities.
Join Us in Making a Difference!
Chestnut offers a competitive salary structure, robust benefits, and a supportive work environment where your contributions are valued. Take the next step in your career with us and become part of a team that's truly making a positive impact.
Equal Opportunity Employer (EOE)
Chestnut Health Systems
Ô
is proud to be an EOE (
Minorities/Females/Veterans/Disabled
)
, welcoming applications from individuals of all backgrounds, including those with recovery experience. We are committed to building a diverse and inclusive workplace where everyone can thrive. Join us and be part of something meaningful!
The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.
check out our benefits here!
$21-22 hourly Auto-Apply 37d ago
Scheduling Specialist
Radiology Partners 4.3
Chesterfield, MO jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$33k-39k yearly est. 1d ago
Patient Access Acute Representative I Bilingual
IHC Health Services 4.4
Saint Joseph, MO jobs
A PatientAccess Registration Specialist I - Bilingual s responsible for providing excellent customer service and facilitating the registration and scheduling process for Spanish-speaking patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
Mon-Fri 8:30-17:00 Cancer Center of Colorado
Essential Functions
Scheduling
Facilitates the registration process for Spanish speaking patients.
Greet and assist patients and visitors in a courteous and professional manner.
Obtain and verify patient demographic, financial, and insurance information.
Register and schedule patients for appointments, tests, and procedures.
Collect and process co-pays, deductibles, and balances due at the time of service.
Provide patients with information on financial assistance, payment plans, and charity care.
Explain and obtain signatures on consent forms, policies, and disclosures.
Provide patients with directions, maps, and parking information.
Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
Document and update patient records in the electronic health system.
Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
Skills
Interpersonal Skills
Customer Service
Insurance Verification
Computer Literacy
Payment Processing
Medical Billing
Medical terminology
Problem Solving
Spanish
Healthcare referrals
Qualifications
Required
Demonstrated experience in a customer service role.
Bilingual certification from a recognized organization such as Alta Language Testing.
Demonstrated proficiency in computer skills including Microsoft Office, internet and email
Demonstrates basic understanding of medical terminology.
Demonstrates understanding of insurance verification process.
Demonstrated ability to work in a fast-paced environment
Preferred:
High School diploma or equivalent..
Experience with Epic.
Demonstrated 2 years experience in a customer service role.
Demonstrated 1 year experience in a healthcare revenue cycle role.
Demonstrated ability to work in a fast-paced environment.
Physical Requirements
Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Saint Joseph Hospital
Work City:
Denver
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-33k yearly est. Auto-Apply 11d ago
Patient Representative
Samuel U. Rodgers Health Center 4.3
Kansas City, MO jobs
The PatientRepresentative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The PatientRepresentative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
* Performs various clerical duties in registration and practices.
* Schedules visits, tests and procedures as directed.
* Coordinate communication between patients, family members, medical staff, and administrative staff.
* Maintain knowledge of community services and resources available to patients.
* Investigate and direct patients inquiries or complaints to appropriate medical staff members.
* Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
* Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
* Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
* Assess and monitors patients' and their families understanding of information conveyed.
* Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
* 403(b)
* 403(b) matching
* Dental insurance
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Health insurance
* Life insurance
* Paid Time Off (PTO)
* Vision insurance
$28k-33k yearly est. 11d ago
Registration Specialist
WVU Medicine 4.1
Fairview Heights, IL jobs
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent.
2. State criminal background check and Federal (if applicable), as for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Prepares armband for patient identification.
6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
9. Schedules, reschedules, or cancels patients in accordance with hospital workflows.
10. Checks for order completeness and validate order against scheduled service.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.
SKILLS AND ABILITIES:
1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
6. Excellent written and verbal communication skills and the ability to understand written and verbal communication.
7. Basic knowledge of medical terminology.
Additional Job Description:
Supporting registration needs for Fairview Health Clinic through SRMC
Scheduled Weekly Hours:
36
Shift:
Varied (United States of America)
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
SRMC Summersville Regional Medical Center
Cost Center:
8319 SRMC Fairview Clinic SRMC
Address:
350 Fairview Heights RoadSummersvilleWest Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$28k-32k yearly est. Auto-Apply 47d ago
Patient Representative- Labor And Delivery (Day 24)
Johns Hopkins Medicine 4.5
Baltimore, MD jobs
Shift: Rotating, 7am-3pm or 3pm-11pm, every third weekend The PatientRepresentative works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. The PatientRepresentative must be proficient in hospital services, policies and procedures. Daily task will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients.
What awaits you:
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
* Full medical, dental, and vision plans,
* Paid time off (PTO),
* Tuition reimbursement for you and your dependents,
* Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
* Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications:
* High School Diploma or equivalent.
* Requires knowledge of general policies and procedures of the PatientRepresentative program, normally acquired over 3-6 months in position.
* Substantial interpersonal skills need to frequently interact with patients, families and medical staff.
* Advance communication skills.
* Knowledge of general office equipment.
Important Notices:
* Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$33k-38k yearly est. 36d ago
Patient Representative- Labor And Delivery (Day 24)
Johns Hopkins Medicine 4.5
Baltimore, MD jobs
Shift: Rotating, 7am-3pm or 3pm-11pm, every third weekend
The PatientRepresentative works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. The PatientRepresentative must be proficient in hospital services, policies and procedures. Daily task will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients.
What awaits you:
Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:
Full medical, dental, and vision plans,
Paid time off (PTO),
Tuition reimbursement for you and your dependents,
Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
Tell a friend and get paid with our Employee Referral Program Bonus!
Qualifications:
High School Diploma or equivalent.
Requires knowledge of general policies and procedures of the PatientRepresentative program, normally acquired over 3-6 months in position.
Substantial interpersonal skills need to frequently interact with patients, families and medical staff.
Advance communication skills.
Knowledge of general office equipment.
Important Notices:
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$33k-38k yearly est. 46d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Chicago, IL jobs
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patientaccess and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 25d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Memorial Healthcare 4.3
Chicago, IL jobs
Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patientaccess and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
Establish and maintain effective working relationships with physicians, nursing, staff, and management.
Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
Effectively communicates information with other departments, staff, management and physicians.
Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
Accurately completes operating room assignments/on-call assignments for the required staff.
Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our
NM AIDET communication tool
which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
Screens all phone call requests for patient information and refers to appropriate staff.
Enters facility work orders and supply order when required by assigned department.
Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
Patient Tracking System - checks patients in and enters next days cases into system
Registration forms:
Patient Information Complete
Hospital Consent
Advance Directives
Medicaid
Medicare
HIPAA/Privacy
Communicate patient/family information to ASU and OR staff
Provide assistance/directions to volunteers
Ensure patient charts are together for the next day
Order unit supplies
Maintain waiting room area/coffee & vending machine area - supplies for visitors
Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
Maintains and updates triage list
Enters broken equipment into data base for repair and ensures broken pagers are replaced
Facilitates communication between OR / Pre & Post-op / CSS departments
Receives and directs calls from physician offices and patients
Other unit communication coordination functions as needed
Customer Service Functions:
Visitor & Vendor coordination
Maintain Visitor/Vendor Sign in & out book
Ensure all Visitor/Vendors have badges
Confirm access approvals in place according to policies
Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
Coordinate scrub attire/lockers as needed
Maintain access approval paperwork for Vendors / Visitors
Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
Family and significant others
Give directions as needed to lounge/cafeterias, etc.
Convey messages to nursing staff/CCs as needed
Other Departments:
Assist Hospital Transportation staff in checking off / picking up specimens
Offer assistance/directions to others
Other customer service functions as needed
Administrative Support:
Orders unit supplies
Assists manager and ORSCs with scheduling of conference room, meetings
Maintains locker data base
Support nursing staff scheduling using hospital dedicated scheduling system
Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
High school diploma or equivalent.
3-5 years of relevant surgery scheduling or related work experience.
Knowledge/certification completion of medical and scheduling terminology.
Basic personal computer knowledge.
Preferred:
College level experience.
Previous hospital and team work group experience.
Customer Service experience.
EPIC Intraop scheduling experience.
Strong organizational skills, and proficiency with computers, and business office equipment.
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$30k-35k yearly est. 23d ago
Medical Central Scheduling Specialist
Qualderm Partners 3.9
Chicago, IL jobs
Candidates must reside within a reasonable driving distance of Lombard, IL.
Hours Scheduled: Mon-Thurs 9:30am-6pm/Fridays 8am-5pm
QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S., with over 150 locations across 17 states. Our commitment is to educate, protect, and care for your skin while delivering the highest quality dermatological services. We strive to make skin health accessible to all while fostering a rewarding work environment for both our patients and employees.
Position Summary:
The Remote Central Scheduling Specialist will be responsible for managing and coordinating the scheduling of patient appointments across our various practice locations. This role requires exceptional customer service skills and the ability to handle a high volume of calls while ensuring that each patient feels valued and supported throughout their scheduling experience.
Requirements
High School Diploma required; Associate's Degree preferred.
Minimum of 1 year customer service experience in a healthcare setting preferred.
Strong communication and interpersonal skills.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proficiency in scheduling software and Microsoft Office applications.
Understanding of HIPAA regulations is a plus.
Benefits
Competitive Pay
Medical, dental, and vision
401(k) - The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
Paid Time Off - accrual starts upon hire, plus 6 Paid Holidays and 2 floating days
Company paid life insurance and additional coverage available
Short-term and long-term disability, accident and critical illness, and identity theft protection plans
Employee Assistance Program (EAP)
Employee Discounts
Employee Referral Bonus Program
QualDerm Partners, LLC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation Range: $17.00 - 19.50 per hour. Final offer will be based on a combination of skills, experience, location, and internal equity.
$17-19.5 hourly Auto-Apply 60d+ ago
Home Care Rep
European Service at Home, Inc. 4.3
Chicago, IL jobs
Job Description
European Service at Home (ESAH) is a well-established mid-sized to large family services company. We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to schedule client appointments and coordinate their daily schedule. The right candidate will also travel throughout towns to conduct in-home visits at each client's home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.
Bilingual is a plus
Start rate: $21-22 (BOE)
BENEFITS:
Working in a friendly team environment with a collective Diversity Program
Job Training
Medical, Dental, vision, and Life Insurance
Vacation & Paid Time Off
Paid Holidays
Bereavement Leave
Job duties:
Serves as a resource for technical questions, applications, and problem-solving
Insures client and employee safety, assesses possible risks, and works on its prevention
Makes home visits, as necessary, to provide hands-on training and assistance
Personally substitutes HCA, if necessary
Maintains professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees
Works in a team to assure accomplishment of the company's goals
Qualifications:
Excellent communication skills in English
bilingual is a plus
Must have a vehicle
A high school diploma or general education diploma
Willingness to substitute caregiver
Basic computer skills
Some office experience
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BMs8Shr90B
$21-22 hourly 16d ago
Patient Service Coordinator
National Spine & Pain 4.5
Hagerstown, MD jobs
Full-time Description
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$30k-38k yearly est. 34d ago
Patient Service Coordinator
National Spine & Pain Centers 4.5
Glen Burnie, MD jobs
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$29k-38k yearly est. 20d ago
In Home Care Scheduling Specialist
Right at Home 3.8
Ellicott City, MD jobs
Job Description
Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth.
With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful.
What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist
As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection.
What you need to be successful
To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting.
Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position.
Knowledge and skills required for the position are:
Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas.
2 years high volume scheduling experience
Taking / Making 50+ calls and emails per day, great at multi-tasking
customer services
strategic thinking
solution driven
team player
adaptable
organized
detail oriented
fast paced environment
leader
empathetic
communication
Will you join our team?
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
IND123
$55k yearly 18d ago
Learn more about La Paloma Urgent Care & Physician Offices jobs