Service Technician jobs at Northwestern Medicine - 2395 jobs

Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The EVS Tech Lead position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Leads team members by demonstrating and providing advanced knowledge of job responsibilities. Responsibilities: Assists Manager in maintaining a high-quality standard by keeping him/her informed on the condition of assigned areas and by training, supervising and motivating the Environmental Services personnel to be sure all schedules are completed. This position will also serve as backup to the Supervisor of EVS in the Supervisors absence. Lead Responsibilities: Accepts responsibility to a limited area, shift or tasks assigned. Continuously checks assigned areas to be sure work is being done properly and that personnel are following assigned work schedules. (When Supervisor not present). Reports any pertinent information to the Supervisor as it occurs. Instills a service-minded approach to all task performed by Environmental Services staff by demonstrating a personal enthusiasm and team spirit. Motivates staff by communicating areas done well and areas requiring improvement. Assists with training of Environmental Service personal as directed by Supervisor or Manager. Assures staff are inspecting equipment for proper operation daily and reporting equipment in need of repair. Maintains good public relations with all patients, facility and staff personnel. Answer day to day questions as they arise and pertain to general housekeeping. If working the PM Shift, leaves notes in operation log for Supervisor to review ie, project work completed, work not completed or any unusual occurrences for the evening. Laundry/ Linen: Demonstrates proper infection control procedures when collecting soiled linen. Maintains an adequate amount of sanitized linen in the linen room ad closets on patient units. Delivers under-pads and laundry bags to the floors as required. Communicates with Superior laundry staff to adjust par levels as required. Washes hospital owned dust mops. Housekeeping/Technical Skills: Working knowledge of carpet shampoo extractor, rotating shampooer, auto floor scrubber, wet/dry machine. Operation of equipment as well as procedures involved in using them. Infection control practices with regards to cleaning patient's rooms and hospital. Project management as it relates to floor care. Performs other duties as assigned Qualifications Required: High School Diploma or GED or a minimum of 5 years work experience in a hospital in lieu of the diploma or GED. Minimum of three years of EVS experience or working within a lead role with in a healthcare setting Extensive knowledge of housekeeping techniques in a healthcare environment with specific emphasis on floor care maintenance. Performs tasks which involve exposure to blood and body fluids Equipment Operated, Carpet extractors, rotary floor machines, auto floor scrubbers, a/c and battery powered floor polishers and wet/dry vacuums, soiled/clean linen carts. Physically demanding job. Working Conditions: Works with a variety of day-to-day chemicals used in the cleaning, sanitizing and disinfection of various areas throughout the hospital. May be responsible for collection of bio-hazardous waste. Uses a variety of heavy-duty floor care equipment used to maintain carpeted and hard surfaces areas Physical Demands: Requirement: Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds Preferred: N/A Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.