Patient Access Representative jobs at Novant Health - 52 jobs

What We Offer Join Novant Health as a Patient Services Coordinator in Winston-Salem, NC! Are you passionate about delivering exceptional patient experiences? Novant Health, a leading nonprofit healthcare system, is seeking a dedicated Patient Services Coordinator to join our team in Winston-Salem, North Carolina. With over 850 locations and a commitment to diversity and inclusion, we provide a supportive environment for professional growth. Key Responsibilities: Accurately record patient demographics and insurance information. Efficiently schedule patient appointments. Cross-train in various administrative support functions. Deliver remarkable patient experiences in every interaction. Foster a safe patient environment driven by the principles of "First Do No Harm. " Qualifications: High school diploma or GED required. One year of clerical experience in a medical office setting. Proficiency in medical office software, including EPIC systems. Excellent verbal communication and organizational skills. Ability to work with changing priorities and maintain confidentiality. Basic medical terminology knowledge. Why Novant Health? Competitive salary range: $35,360 - $54,080 per year. Comprehensive benefits package, including health, dental, vision, and life insurance. 401(k) with matching contributions. Tuition reimbursement and opportunities for career advancement. Employee assistance programs and discounts. Flexible schedules and paid time off. Be Part of a Remarkable Team At Novant Health, we believe in the power of diversity and inclusion. Join a team that values your unique talents and is committed to providing exceptional healthcare to our communities. Apply Now Embark on a rewarding career where your contributions make a difference every day. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 131273

City/State Elizabeth City, NC Work Shift Third (Nights) Sentara Albemarle Medical Center is hiring a Registered Nurse (RN) Unit Coordinator for the Intensive Care Unit (ICU). Elevate your career! Hours/Shift: 36-hours, Nights Education Degree or Diploma in Registered Nursing Bachelor of Science Nursing- BSN Certification/Licensure Registered nursing License (Required) BLS required within 90 days of hire Experience 18-months of RN experience is required RN Unit Coordinators demonstrate proficiency in nursing practice for assigned specialty area and provides clinical leadership for the delivery of nursing care in a department. Under the direction of the department manager leads safety and quality initiatives, focuses on and simplifies workflow, and contributes to the development of staff. Increase staff satisfaction and promotes excellent (Gold Standard) customer service. Join Our ICU Family - Where Your Voice Matters and Your Growth Matters More! Looking for more than just a job? Come be part of our 10-bed Medical-Surgical ICU, a close-knit, high-performing team that feels more like family than coworkers. Here, you're not just filling a shift - you're making a difference. We believe in open communication, shared decision-making, and amplifying every voice on the team. Whether you're a seasoned nurse or just starting your critical care journey, your ideas, input, and experiences are valued every day. You'll care for a diverse range of medical and surgical patients, sharpening your critical thinking skills in an environment that encourages learning, mentorship, and professional growth. From expanding your clinical skills to pursuing leadership roles, we're here to support your career goals every step of the way. We are proud to share that we recently received Magnet accreditation with distinction, reflecting our commitment to nursing excellence and quality patient outcomes. Join us and thrive in a place where your voice is heard, your growth is supported, and your team feels like home! Keywords: Registered Nurse, RN, ICU, Intensive Care, Critical Care, SAMC, Sentara Albemarle, Unit Coordinator, Charge Nurse, Leadership, Management, BSN, Talroo-Nursing . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Albemarle Medical Center , located in Elizabeth City, NC, serves northeastern North Carolina with a caring team of approximately 650 employees and 150 medical providers. We think of each other as family, with those bonds extending into our close-knit community and serving as the foundation for our patient care. Our 182-bed facility features 25 specialties including emergency, maternity, orthopedics, medical, and surgical care in addition to our outpatient laboratory, imaging, and comprehensive breast services. In 2022, Sentara broke ground on a new campus, a state-of-the-art 88-bed hospital to replace the current 60-year-old facility on North Road Street. The 135-acre campus, coming out of the ground at Halstead Boulevard Extended and Thunder Road, will be known as the Sentara Albemarle Regional Health Campus. It is projected to cost about $200 million, up from the original estimate of $158 million, due to sharp spikes in costs for building materials and medical equipment. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

PeaceHealth is seeking a Patient Access Representative - Quality & Coordination for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $23.16 - $31.26. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. This position will be performed fully remote. If telecommuting, PeaceHealth will provide the caregiver with necessary computer equipment. It is the responsibility of the caregiver to provide Internet access. This role requires onsite training during the first 120-day introductory period, and occasional onsite work thereafter. Candidates must live within a 1 hour commuting distance of PeaceHealth Southwest Medical Center, Vancouver WA. Job Summary Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: * Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. * Collects patient balances, co-payment, co-insurance, or other payment types. * Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. * Responds to customer's inquiries. * Assists with departmental coverage as needed. * Manages daily appointment schedules which may include reminder calls and calling all referrals. * May transport patients utilizing escort or wheeled transport equipment. * Performs other duties as assigned. What you bring: * High School Diploma Preferred: or equivalent * Minimum of 1 year Required: Medical office or related customer service experience and * Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook Skills * Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) * Knowledge of insurance process and regulations. (Preferred) * Must be able to manage conflict effectively and professionally. (Required) * Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) * Good customer service skills and good interpersonal skills. (Required) Working Conditions * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. * Predominantly operates in an office environment. * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

Department: 08803 WFBMG University Group Practice: WFBMC Main - Heart & Vascular Outreach Activities Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday Pay Range $20.80 - $31.20 Essential Functions Completes referrals for patients and coordinates with referring and receiving practices and/or departments. May coordinate and prepare financial estimates for patients. Obtains all authorizations needed. Directs patients to providers in their insurance plan. Reviews benefits and educates patient on insurance coverage. Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. Reviews schedules and confirms schedules are accurate and time is properly allocated. Follows up on all referrals to ensure no care gaps. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What We Offer Responsible for scheduling of all procedures, registration activities, gathering and processing of patient demographic and insurance information. Responsible for securing complete and authenticated signed orders for scheduled procedures. Provides concierge services to high volume practices. What We're Looking For Education: High School or GED, required. Experience: Minimum three years experience in scheduling, patient access, registration, billing, cash collections, insurance and/or pre-certification, or related experience in a medical environment, required. Additional Skills/Requirements (required): Excellent interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Ability to organize and prioritize work in a stressful environment. Ability to work effectively as a member of a team and is self-directed. Good problem solving skills. Basic medical terminology. Exemplary keyboarding skills and experience in patient registration systems and familiarity with personal computers. Basic knowledge of hospital performed procedures. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 143003

What We Offer Join Novant Health as a Patient Services Coordinator in Winston-Salem, NC! Are you passionate about delivering exceptional patient experiences? Novant Health, a leading nonprofit healthcare system, is seeking a dedicated Patient Services Coordinator to join our team in Winston-Salem, North Carolina. With over 850 locations and a commitment to diversity and inclusion, we provide a supportive environment for professional growth. Key Responsibilities: Accurately record patient demographics and insurance information. Efficiently schedule patient appointments. Cross-train in various administrative support functions. Deliver remarkable patient experiences in every interaction. Foster a safe patient environment driven by the principles of "First Do No Harm. " Qualifications: High school diploma or GED required. One year of clerical experience in a medical office setting. Proficiency in medical office software, including EPIC systems. Excellent verbal communication and organizational skills. Ability to work with changing priorities and maintain confidentiality. Basic medical terminology knowledge. Why Novant Health? Competitive salary range: $35,360 - $54,080 per year. Comprehensive benefits package, including health, dental, vision, and life insurance. 401(k) with matching contributions. Tuition reimbursement and opportunities for career advancement. Employee assistance programs and discounts. Flexible schedules and paid time off. Be Part of a Remarkable Team At Novant Health, we believe in the power of diversity and inclusion. Join a team that values your unique talents and is committed to providing exceptional healthcare to our communities. Apply Now Embark on a rewarding career where your contributions make a difference every day. Job Opening ID 141675

What We Offer Are you a people-first professional with a passion for healthcare and helping others feel at ease? Join our exceptional team at Performance Orthopedic Surgery & Sports Medicine Clinic as a Patient Services Coordinator and become the welcoming face patients trust and rely on every day! Come join a remarkable team where quality care meets quality service, in every dimension, every time. Schedule: Full Time, Days 8:00 am-5:00 pm Department: Novant Health Orthopedic Location: Cary, NC Novant Health Orthopedic Clinic provides expert care for bones, joints, muscles, and mobility. Whether it's sports injuries, joint replacements, or trauma recovery - you'll play a critical role in helping patients get back to doing what they love. What You'll Do As a Patient Services Coordinator, you'll be the first point of contact for our patients - making a lasting impression with every interaction. You'll: Greet and check in patients for orthopedic appointments Schedule follow-up visits and manage referrals Verify insurance and process patient registration Support providers and medical teams to keep clinic flow smooth and efficient What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in use of all computer software utilized in practice. Why Choose Novant Health? Competitive benefits and generous PTO accrual (with a sellback option!) Retirement plus plan (effective day 1!) with up to 6% company match Full access to our Professional Development Program for continuing education funds At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 122376

What We Offer Patient Services Coordinator III The Patient Services Coordinator III is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. They will schedule patient appointments in a timely and accurate manner. Cross-training is required in multiple administrative support functions. Bilingual a plus. Schedule: 7:00am-5:00pm, Monday-Friday Location: Heart and Vascular Institute - Freedom and North End Come join a remarkable team where quality care meets quality service, in every dimension, every time. What You'll Do Updating patient demographic information Posting charges, copays, and scheduling patient appointments Patient calls, customer service Administrative Tasks What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 139389

What We Offer Patient Services Coordinator IV Patient Services Coordinator IV is responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues. Bilingual is a plus. Schedule: 8:00AM-5:00PM, Monday - Friday Location: Heart and Vascular Institute - Ballantyne Come join a remarkable team where quality care meets quality service, in every dimension, every time. What You'll Do Referral Processing Updating patient demographic information Posting charges, copays, and scheduling patient appointments Patient calls, customer service Administrative Tasks What We're Looking For Education: High School Diploma or GED, required. Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 139976

What We Offer Schedule: Monday- Friday. 7am-5:30pm Novant Health Lakeside Brookdale clinic is seeking a Full-Time Patient Service Coordinator III . The PSC III is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. Cross-training required in multiple administrative support functions. What You'll Do Complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. Communicate any changes in demographic and insurance information to the appropriate areas. Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. Enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? Competitive benefits package Career advancement opportunities Clinical and non-clinical positions available Tuition reimbursement We are an Approved Public Student Loan Forgiveness organization! At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities Job Opening ID 136265

What We Offer The Patient Services Coordinator III is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. What You'll Do Job responsibilities include: Check in and check out patients Complete patient registration accurately Schedule appointments and manage calendars Answer incoming phone calls and provide assistance Verify insurance information and eligibility Work in designated work queues to resolve tasks Return patient calls promptly and professionally Process and manage electronic faxes (e-faxes) What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 136920

What We Offer Work Schedule: FT Monday - Friday, 8 am - 5 pm, no weekends or holidays. Location: 416 N 30th Street Wilmington, North Carolina 28401 Department: MJ Clinic East Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience, preferred. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 141276

What We Offer Join Our Wilkesboro Team as a Patient Services Coordinator IV at Novant Health. Position: Patient Services Coordinator IV Location: Wilkesboro, North Carolina Department: Pain Management Clinic Employment Type: Full Time, Monday-Friday, 8am-5pm, No Weekends, No Holidays Are you passionate about delivering exceptional patient care and service? Do you thrive in a dynamic, team-oriented environment? Novant Health is seeking a dedicated and detail-oriented Patient Services Coordinator III to join our team. In this pivotal role, you will be the first point of contact for our patients, ensuring a seamless and compassionate experience from start to finish. About Novant Health At Novant Health, we are committed to providing remarkable healthcare experiences. Our core values of diversity, inclusion, and community engagement drive us to deliver high-quality care to every patient, every time. Join us in our mission to improve the health of our communities, one person at a time. Position Overview As a Patient Services Coordinator III, you will: Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories. Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service. Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail. Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency. Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members. Qualifications Education: High School Diploma or GED required. Experience: Minimum of one year of clerical experience in a medical office setting. Technical Skills: Proficiency in medical office software, including EPIC systems; knowledge of medical terminology and billing processes. Communication: Excellent verbal and written communication skills. Organizational Skills: Strong ability to manage multiple tasks and priorities in a fast-paced environment. Cultural Competence: Ability to interact effectively with individuals from diverse backgrounds and at all levels of authority. Benefits Competitive salary and opportunities for advancement. Comprehensive benefits package, including health, dental, and vision insurance. Retirement plans with employer matching. Paid time off and holiday pay. Tuition reimbursement and student loan forgiveness programs. Employee wellness programs and discounts. Why Novant Health? At Novant Health, we value the unique contributions of each team member. We foster an inclusive culture where diversity is celebrated, and every individual is empowered to make a difference. As a Patient Services Coordinator, you will play a crucial role in delivering outstanding patient experiences and supporting the health and well-being of our community. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 122965

What We Offer Patient Services Coordinator IV Be the Heartbeat of Exceptional Care at Novant Health Position: Patient Services Coordinator IV Location: Wilkes, NC Department: Paint Management Clinic Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator IV, you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors. What You'll Do: Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues. Scheduling and authorizations Coordinate patient appointments, referrals, and follow-ups to ensure seamless care delivery. Foster a welcoming environment, making every patient feel valued and heard. Manage patient records, insurance information, and billing processes with accuracy and confidentiality. Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication. What We're Looking For: High School Diploma or GED. Minimum of 3 years' experience in a medical office setting. Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding. Strong organizational, problem-solving, and communication skills. Ability to adapt to changing priorities and work collaboratively in a diverse team. Why Join Novant Health? Be part of a diverse and inclusive team committed to delivering exceptional care. Access to career advancement opportunities and continuous learning. Benefit from our tuition reimbursement and loan forgiveness programs. Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm". Join us in making a difference in the lives of our patients and the community. Your dedication and compassion can shape the future of healthcare. What We're Looking For Education: High School Diploma or GED, required. Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 140316

What We Offer Are you a people-first professional with a passion for healthcare and helping others feel at ease? Join our exceptional teamas a Patient Services Coordinator and become the welcoming face patients trust and rely on every day! Come join a remarkable team where quality care meets quality service, in every dimension, every time. Position: Patient Services Coordinator Location: Kernersville, North Carolina Department: Novant Health Osteoporosis Clinic Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays What You'll Do As a Patient Services Coordinator, you'll be the first point of contact for our patients - making a lasting impression with every interaction. You'll: Greet and check in patients for appointments Schedule follow-up visits and manage referrals Verify insurance and process patient registration Support providers and medical teams to keep clinic flow smooth and efficient What We're Looking For Education: High School Diploma or GED, required. Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice. Why Choose Novant Health? Be part of a diverse and inclusive team committed to delivering exceptional care. Access to career advancement opportunities and continuous learning. Benefit from our tuition reimbursement and loan forgiveness programs. Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm". At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 143219

What We Offer Patient Services Coordinator Be the Heartbeat of Exceptional Care at Novant Health Position: Patient Services Coordinator Location: Kernersville, North Carolina Department: Ortho and Sports Med Clinic Employment Type: Full Time, M-F 8:00a-5:00p At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors. What You'll Do As a Patient Services Coordinator, you'll be the first point of contact for our patients - making a lasting impression with every interaction. You'll: Greet and Check in patients for orthopedic appointments Responsible for the timely and accurate recording of patient demographics, insurance information, patient charges and collections and scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. Works within a team to achieve patient and team goals. Shares and initiates regular and professional communication with co-workers. Participates in regular staff meetings. Works as a team member to identify areas of improvement and actively participates in the improvement process. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? Be part of a diverse and inclusive team committed to delivering exceptional care. Access to career advancement opportunities and continuous learning. Benefit from our tuition reimbursement and loan forgiveness programs. Contribute to a culture that values teamwork, community involvement, and the principle of "First Do No Harm". At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 140484

What We Offer Are you a people-first professional with a passion for healthcare and helping others feel at ease? Join our exceptional team at Novant Health Salem Surgical as a Patient Services Coordinator and become the welcoming face patients trust and rely on every day! Come join a remarkable team where quality care meets quality service, in every dimension, every time. Position: Patient Services Coordinator Location: Winston- Salem, North Carolina Department: Novant Health Salem Surgical Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays What You'll Do Schedule surgeries and related appointments accurately and efficiently. Obtain insurance authorizations and verify coverage. Communicate with patients regarding surgery dates, instructions, and financial responsibilities. Maintain accurate records in the EPIC system. Coordinate with hospitals, surgical centers, and vendors as needed. Communicate efficiently between clinical, administrative, and surgical teams to ensure seamless workflow. What We're Looking For Education: High School Diploma or GED, required. Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice. Why Choose Novant Health? Additional features of the role: Competitive benefits and generous PTO accrual (with a sellback option!) Retirement plus plan (effective day 1!) with up to 6% company match Full access to our Professional Development Program for continuing education funds At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 139628

What We Offer Patient Services Coordinator III Be the Heartbeat of Exceptional Care at Novant Health Position: Patient Services Coordinator III Location: Winston-Salem, NC Department: Orthopedic & Sports Medicine Clinic Employment Type: Full Time, M-F 8:00a-5:00p/No Weekends/No Holidays At Novant Health, we believe that remarkable care starts with remarkable people. As a Patient Services Coordinator III, you'll play a pivotal role in ensuring our patients receive seamless, compassionate, and efficient care from the moment they walk through our doors. Novant Health Orthopedic Clinic provides expert care for bones, joints, muscles, and mobility. Whether it's sports injuries, joint replacements, or trauma recovery - you'll play a critical role in helping patients get back to doing what they love. What You'll Do As a Patient Services Coordinator, you'll be the first point of contact for our patients - making a lasting impression with every interaction. You'll: Greet and check in patients for orthopedic appointments Schedule follow-up visits and manage referrals Verify insurance and process patient registration Support providers and medical teams to keep clinic flow smooth and efficient What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? Newsweek's "America's Greatest Workplaces 2024" 4 Stars ★★★★ Novant Health Care Providers Recognized by Forbes as one of America's Best Employers By State for 2022 One of the nation's 150 Best Places to Work in Healthcare by Becker's Hospital Review One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine Top ratings in patient safety from The Leapfrog Group Quality and safety recognition from CMS At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 140447

What We Offer Do you enjoy variety in your workday and love supporting multiple clinical teams? Novant Health is looking for a Patient Service Coordinator - Float to bring skill, compassion, and flexibility to our premier Orthopedic clinics across the Greater Winston-Salem Area. Come join a remarkable team where quality care meets quality service, in every dimension, every time. Schedule: Full Time: Days 8:00 am-5:00 pm Location: Thomasville, Kernersville and Winston- Salem Novant Health Orthopedic Clinic provides expert care for bones, joints, muscles, and mobility. Whether it's sports injuries, joint replacements, or trauma recovery - you'll play a critical role in helping patients get back to doing what they love. As a Patient Services Coordinator, you'll be the first point of contact for our patients - making a lasting impression with every interaction. You'll: Greet and check in patients for orthopedic appointments Schedule follow-up visits and manage referrals Verify insurance and process patient registration Support providers and medical teams to keep clinic flow smooth and efficient At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities. What You'll Do It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement. The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm". What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills (preferred): Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 114449