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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Evanston, IL | $36,665 | $17.63 |
| 2 | Owings Mills, MD | $35,208 | $16.93 |
| 3 | Miami, FL | $33,515 | $16.11 |
| 4 | Irving, TX | $32,078 | $15.42 |
| 5 | Nashville, TN | $31,160 | $14.98 |
| 6 | Alpharetta, GA | $31,067 | $14.94 |
| 7 | Quakertown, PA | $29,430 | $14.15 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,355 | $49 | - |
| 2 | Customer Liaison | $96,868 | $47 | - |
| 3 | Specialist | $85,848 | $41 | - |
| 4 | Customer Service Executive | $84,484 | $41 | - |
| 5 | Account Executive/Customer Service | $83,613 | $40 | - |
| 6 | Customs Consultant | $82,175 | $40 | - |
| 7 | Customer Service Consultant | $81,307 | $39 | - |
| 8 | Customer Solutions Specialist | $80,576 | $39 | - |
| 9 | Customer Retention Representative | $80,274 | $39 | - |
| 10 | Customer Care Consultant | $76,996 | $37 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Seagate Technology | $37,233 | $18 | - |
| 2 | NEC Corporation of America | $36,558 | $18 | 2 |
| 3 | Cadence Design Systems | $36,412 | $18 | 4 |
| 4 | Thales | $36,355 | $17 | 3 |
| 5 | TelStrat | $35,797 | $17 | - |
| 6 | SCIENTECH | $35,371 | $17 | - |
| 7 | Amd | $35,362 | $17 | 2 |
| 8 | Freedom Scientific | $34,137 | $16 | - |
| 9 | Evans & Sutherland | $33,903 | $16 | - |
| 10 | Samsung Information Systems America Inc | $33,454 | $16 | - |
| 11 | Intelligent Systems | $33,217 | $16 | - |
| 12 | Pyramid Technology | $33,151 | $16 | - |
| 13 | Logical Systems | $33,100 | $16 | - |
| 14 | Howell Instruments | $32,946 | $16 | - |
| 15 | Kinetic Technology Solutions | $32,879 | $16 | - |
| 16 | AMEWAS | $32,502 | $16 | - |
| 17 | Wi-Tronix | $32,335 | $16 | - |
| 18 | Genesis Systems | $32,240 | $16 | - |
| 19 | Gerber Technology LLC | $32,239 | $16 | - |
| 20 | Digimarc | $31,441 | $15 | - |