Customer Service Advocate jobs at Novus

Who We Are Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online. We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you. American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story. Who You Are The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution. As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience. Sales Expectations Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement. Consistently meet and exceed individual and team performance metrics. Support sales tracking and reporting to foster team awareness and accountability. Contribute to in-store events and promotions to increase traffic and drive conversion. Offer timely, constructive performance feedback to leadership to support growth. Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability. Utilizes sales reports on POS to track and analyze business. Customer Experience & Sales Floor Leadership Create a welcoming, high-energy environment that reflects the brand experience. Coach team members in delivering elevated styling sessions and closing fitting room interactions. Champion reapproach, upselling, and clienteling to maximize conversion. Provide real-time coaching on customer engagement, product knowledge, and service excellence. Drive POS conversions and styling appointments to support customer retention and revenue growth. Deliver elevated, personalized styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions. Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases. Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice. Maintain high standards in styling zones, ensuring brand alignment and visual consistency. Talent Support & Accountability Lead by example during MOD shifts, modeling best practices in service and performance. Support onboarding by offering hands-on coaching and immediate feedback to new hires. Contribute to daily team check-ins and communicate clear shift objectives. Reinforce dress code, brand voice, and service standards consistently. Cultivate a culture of accountability, positivity, and results across the team. Operations Accountability Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Assign and oversee sales floor zones based on traffic flow and team strengths. Maintain cleanliness and organization across fitting rooms and the sales floor. Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate. Maintain strong product knowledge and support visual merchandising initiatives during shifts. Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Benefits: 40% Employee Discount 401(k) with Company Matching Health Insurance Options Paid Time Off (PTO) Skills & Qualifications: High school diploma or equivalent Minimum 1 year of experience in a retail or fashion-focused sales role Demonstrated ability to meet or exceed sales goals Strong communication and time management skills Ability to lead with confidence and motivate peers Flexible schedule including weekends, nights, and holidays Passion for fashion, styling, and customer connection Must be 18 years of age or older Physical Requirements: Able to stand or walk for extended periods (up to 8 hours) Must be able to lift up to 40 lbs. Frequent reaching, bending, and lifting Comfortable climbing a ladder when needed

Job DetailsJob Location Spartanburg Toyota - Spartanburg, SCSalary Range $80000.00 - $100000.00 Commission/month Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities Spartanburg Toyota, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast. Why choose Spartanburg Toyota and Hudson Automotive Group? Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Preferred Previous Service/Sales Experience Preferred Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1

Job DetailsJob Location Midlands Honda - Columbia, SCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Internal Advancement Opportunities  Midlands Honda, a Hudson Automotive Company, is actively seeking Experienced Automotive Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Midlands Honda and Hudson Automotive Group?  Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week, Alternating Saturdays) Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence. Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based |Base + Unlimited Commission (Top Earners 50K- $100K+) Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence. What You'll Do: Engage warm leads via phone, chat, text & email Schedule and confirm in-person consultations Re-engage abandoned or paused prospects Deliver a luxury, white-glove experience every time Track all activity in Salesforce What You Bring: Bilingual (English/Spanish) preferred 3+ years in consultative sales, luxury service, or call center Strong communication, confidence & empathy Salesforce or CRM experience a plus Ability to work evenings/weekends (11am-8pm shift) with Sundays off Must be able to report to Boca Office - no remote work What You'll Get: ✅ Paid training from Day 1 ✅ Leads provided - no cold calling ✅ Paid vacation, holidays & personal days ✅ Medical, dental, life insurance & 401(k) with match after a year ✅ Tuition reimbursement after 1 year ✅ Unlimited earning potential Ready to make great money while changing lives? Apply now and grow your career with HairClub!

Job Title: Customer Care Representative Terms: FT Permanent - 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates. Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry. Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism. Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence. Perform various duties as required for designated Trade accounts, including data entry into customer's portals and ordering customer specified tags. Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics. Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency. Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination Serve as the point of contact for South American accounts Act as a backup resource for Affiliate and International partners. Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment. Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor) Participate in E-Commerce order fulfillment and related activities. Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: Exceptional verbal and written communication skills with a customer-centric approach. Strong organizational and multitasking abilities in a high-volume, detail-oriented environment. Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues. Retail and Luxury experience preferred Spanish speaking preferred JOB COMPETENCIES Accountability - Takes personal responsibility for the quality and timeliness of their work Product Knowledge - Understanding our products and being able to suggest alternatives in a persuasive manner Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES Job Knowledge - Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility. Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction. Problem Solving - Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information. Teamwork - Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others. Dependability - Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions. Communication - Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate. Flexibility - Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance Paid Time Off, Paid Holidays, Summer “Days” Annual Gym Reimbursement Mikimoto Employee Discount Eligibility may vary based on level and tenure, subject to change

Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.50 - $19.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

OH HEY THERE! WE'RE HIRING! Territory Eyewear Representative - Northern Florida Independent 1099 Contractor | Commission-Based | Freedom Meets Opportunity Are you ready to represent some of the most exciting independent eyewear brands in the industry? We're looking for a passionate, competitive, and self-motivated Territory Eyewear Representative to grow our presence across Northern Florida. At OGI Eyewear, we believe in Independence for Independents . As a founding member of The Optical Foundry, we've proudly championed boutique luxury eyewear for more than 25 years. Our expanding portfolio, now including Article One and SCOJO NYC 212, brings together craftsmanship, creativity, and authenticity for independent optical retailers and distributors worldwide. Now, we're looking for a dynamic sales professional who shares our spirit, someone who thrives on connecting with people, building genuine relationships, and driving growth through storytelling and style. What You'll Do Develop and nurture relationships with independent optical retailers in your territory. Create and execute innovative sales strategies that make an impact. Generate and follow up on leads, always hunting for new opportunities. Forecast and meet (or exceed!) your sales targets with confidence. Be the face of OGI Eyewear in your region, showcasing our brands with pride and passion. What We're Looking For Proven success in sales with a record of exceeding goals. A self-starter who's motivated, personable, and fearless in the field. Excellent communication and negotiation skills; you know how to connect and close. Comfortable traveling within and beyond your assigned territory. Tech-savvy (iOS proficiency a plus). Based in the U.S. Why Join Us You'll represent brands that stand for something : craftsmanship, creativity, and independence. You'll also have the support of a passionate in-house team based in Minneapolis, MN, who share your drive to see customers succeed. This is more than a sales role, it's an opportunity to build lasting relationships, represent brands that matter, and help shape the future of independent eyewear. If that sounds like your kind of challenge, we'd love to hear from you. This 1099 Independent Contractor position is based on an attractive commission structure. For further information or to apply, please email OGI Eyewear Chief Sales Officer Cynthia McWilliams *********************************. About OGI Eyewear: Beginning in Minnesota in 1997 as an independent eyewear label, OGI Eyewear has always remained true to its original philosophy: Independence for Independents. OGI Eyewear offers optical shops and independent Opticians more choice and freedom by carrying six unique eyewear collections: OGI, Red Rose by OGI, OGI Kids, Seraphin, Seraphin Shimmer, Article One Eyewear, and SCOJO New York. By emphasizing innovation, originality, quality and value, OGI Eyewear has refined its vision to earn worldwide recognition. OGI Eyewear consistently releases new products: exclusive, trend-setting, and handcrafted luxury eyewear, and develops the hottest trends in the eyewear industry. Learn more at *******************

Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: $50,000.00 - $80,000.00 (commensurate with experience). Eligible for bonus program. Benefits: Medical, Dental, and Vision Insurance with multiple options. 401K and Employer Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Description: Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. Greets, establishes, and maintains a positive rapport with customers, Assists customers in determining needs; promotes our products, accordingly, Estimates cost of repair and prepares itemized service order, Initiates service orders, secures customer's signature, and closes when completed, Develops a keen understanding of all of our products and services, Understands effective service sales processes and actively seeks sales opportunities, Maintains good communication with customer and follows up after work is completed to ensure satisfaction, Understands customer's needs, committed to exceed customer expectations every day, Complies with all company policies and procedures. Job Requirements: A minimum of 2 years' experience in a customer service role is preferred but not required, Motivated individual who enjoys working in a fast-paced environment, Professional appearance, Strong communication skills, Positive attitude, Strong work ethic, Professional conduct. We are the #1 RV Dealer in New York State! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR uTEn3l9aXD

Job Title: Customer Service Desk Assistant Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Must be able to work Nights & Weekends Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time

Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: $50,000.00 - $80,000.00 (commensurate with experience). Eligible for bonus program. Benefits: Medical, Dental, and Vision Insurance with multiple options. 401K and Employer Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Description: Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. Greets, establishes, and maintains a positive rapport with customers, Assists customers in determining needs; promotes our products, accordingly, Estimates cost of repair and prepares itemized service order, Initiates service orders, secures customer's signature, and closes when completed, Develops a keen understanding of all of our products and services, Understands effective service sales processes and actively seeks sales opportunities, Maintains good communication with customer and follows up after work is completed to ensure satisfaction, Understands customer's needs, committed to exceed customer expectations every day, Complies with all company policies and procedures. Job Requirements: A minimum of 2 years' experience in a customer service role is preferred but not required, Motivated individual who enjoys working in a fast-paced environment, Professional appearance, Strong communication skills, Positive attitude, Strong work ethic, Professional conduct. We are the #1 RV Dealer in New York State! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

Store - INDIAN HARBOUR BEACH, FL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to standards * Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments * Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload, stocking, and planogram (POGs) processes * Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store * Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Retail and/or customer service experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Job DescriptionDescription: The Customer Retention Specialist is responsible for driving the Trade Up program and customer retention initiatives for GMC and will be serving as the primary point of contact for potential customers interested in upgrading their vehicles and existing customers seeking continued satisfaction with their GMC ownership experience. The retention specialist will play a pivotal role in promoting GMC's offerings, enhancing customer loyalty and ensuring long-term success by cultivating positive relationships with customers and facilitating the vehicle upgrade journey. Essential Job Responsibilities Engage with potential and current customers to explain the benefits of the GMC Trade Up program, encouraging them to trade their existing vehicle for a new GMC model. Assist customers throughout the trade-in process, providing transparent valuations and guiding them through financing and leasing options. Collaborate with the sales team to facilitate a smooth transition from Trade Up Advantage inquiries to a vehicle purchase process. Track and monitor Trade Up Advantage program participation, aiming to meet sales and trade-in targets. Regularly update customers on new GMC models and special offers that complement their trade-in opportunities. Report on key metrics, including trade-in volume, customer satisfaction scores and retention rates to management on a regular basis. Education/Requirements: High School Diploma or GED. Proven experience in sales, customer service or customer retention within the automotive industry is preferred. Strong understanding of GMC products, services and the Trade Up program preferred. Knowledge of automotive financing and trade-in processes preferred. Strong written and verbal communication skills required. Strong organizational skills with the ability to manage multiple tasks and customer service simultaneously. Familiarity with CRM systems and customer data management tools. Positive attitude. Strong work ethic. A valid driver's license and 3+ years of clean driving record are required. Schumacher Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Schumacher Automotive Group Schumacher Auto Group is an industry-leading Car Dealership Company with award-winning car brands in the West Palm Beach, North Palm and Delray areas, with exceptional team members. We have a strong focus on putting our employees, customers and community first in everything we do. Requirements:

1001 Johnnie Dodds Blvd., Mt Pleasant, SC 29464 AUTOMOTIVE TECHNICIAN 1+ Years of Automotive Mechanic Experience Required. $25 - $50 /Hour Based on Experience High-traffic, Climate-controlled Shop!Choose Your Schedule: 4, 5, or 6-Day Work Week Options Available Low Country VolkswagenandLow Country Pre-ownedare growing and seeking motivated Automotive Service Technicians to join our high-performing team. This full-time role offers a climate-controlled shop, modern equipment, paid training, and the opportunity to work alongside Factory-Certified Master Technicians dedicated to your success. We provide the volume, structure, and support technicians need to excel. With experienced Service Advisors, a well-managed, high-traffic shop, and leadership committed to your growth, your time and talent will never go unnoticed. As part of the Donald Automotive Group a successful, established dealership group in North and South Carolina you can plan and EXPECT to advance your career through continued training, long-term stability, and a clear promotion path. Benefits: $25 - $50 per hourbased on experience, performance and certifications Paid Factory Training & Certification Choose your schedule, 4, 5, or 6-day work week HIGH-TRAFFIC SHOP: 40+ Hours guaranteed 401(k) Plan with Company Match Medical, Dental & Vision Insurance Supplemental Short and Long-Term Disability Paid Vacation Flexible Spending Account (FSA) Employee discounts on products, services and vehicles Climate-controlled shop Career Advancement Opportunities Responsibilities: Perform vehicle maintenance and repairs with efficiency and accuracy Complete used vehicle inspections and identify reconditioning needs Provide time/labor estimates for additional repairs Stay current with new automotive technology through factory-sponsored training Maintain detailed repair documentation and uphold quality control standards Inspect and test vehicles to ensure proper repair Requirements: 1 or more years of experience as an automotive technician/mechanic required We welcome Service Techs, Line Tech, Diagnostic Specialists, and Master Techs from all brands! ASE certifications are preferred but not required Hold a valid drivers license Team oriented, flexible, and focused on maintaining a high level of customer service Working knowledge of shop equipment Must have own tools Questions? Contact Virginia Campanelli, our Service Manager, at ************** We are an Equal Opportunity Employer. Applicants must be able to pass pre-employment screening to include MVR, background, and drug screening. RequiredPreferredJob Industries Customer Service

Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for oversight of rental operations in the absence of rental manager. What You'll Do: * Properly Complete Rental Agreements * Answering the phone and taking reservations * Run and review all daily reports * Assures proper utilization of the fleet. * Assures that vehicles are properly maintained. * Rental reservation procedure. * Daily Repats. * Month end reports * Utilize Rental Software What We Offer * Company funded training and leadership programs to help you further your career. * Company funded health benefits. * Life, Disability, and Cancer Insurance * Pet Insurance * Company-matched 401(k) * Paid Vacation and Personal time off * Convenient and reasonable work hours Monday through Saturday, NO Sundays * Employee and Community discounts at over 150 vendors * Healthy Living Wellness Program What You'll Need * Excellent customer service and communication skills * Good organizational and time management skills * A valid driver's license * Reliable transportation * Attention to detail * Previous Rental Experience preferred but not required * Fred Beans Automotive is an equal opportunity employer. Hiring is contingent on passing a complete background check, motor vehicle history, and drug screening*

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve. AllianceOne is a Certified "Great Place to Work"! As a Customer Service Expert, you will be answering inbound calls to assist customers with accounts, toll invoices, technical assistance, and DMV registration holds. Provide excellent customer service to customers by: Quickly and accurately identifying and assessing individual customer needs and taking appropriate action steps to satisfy those needs Projecting patience, empathy, caring and sincerity in voice tone and words Establishing rapport over the phone quickly and remaining positive and upbeat while following client guidelines and all rules and regulations Express thoughts and information clearly and succinctly Communicating unpleasant or negative information in a tactful manner Consistently meet established productivity, schedule adherence, and quality standards Be flexible, adjust quickly, and react positively to change Demonstrate the ability to build and maintain productive working relationships with others and contribute as an effective staff Special projects as required PAY: $20.00 LOCATION: Orlando, FL 32807 HOURS: Monday- Friday 10:45 AM- 7:15 PM + Saturday 8:00 AM- 4:30 PM *In addition to Sunday, you will also have one of the following week days off: Tuesday, Wednesday or Thursday (this will be assigned based upon staffing needs) MANDATORY TRAINING HOURS (1st 2 weeks): Monday- Friday 10:45 AM- 7:15 PM BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. QUALIFICATIONS: Prior customer service experience (high volume call center experience is a plus) Professional verbal and written communication skills Outstanding attendance & work ethic Strong ability to navigate multiple systems while speaking with customers Must be self-motivated, problem solver and use critical thinking Must be proficient in time management Good typing/keyboarding skills (a test will be given) Ability and openness to work professionally with a diverse customer base Works well in team setting A criminal background check and drug test are required Vehicle tag check completed, all toll violations must be paid prior to hire date #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Are you looking for a great opportunity with an awesome company??? AllianceOne has an opening for you as a Customer Service Expert working in our Port St. Lucie location! We offer an inclusive working environment, endless advancement opportunities and excellent benefits...We just recently earned "Great Place to Work" again! We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from patients, solving account issues and negotiating solutions. Your responsibility will consist of helping your patient with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers. QUALIFICATIONS: Prior customer service experience (call center experience is a plus!) Bilingual in Spanish and English preferred Excellent verbal communication skills with a professional phone presence Strong desire to achieve goals Basic computer knowledge/skills; ability to multitask when talking and typing at the same time Ability and openness to work with a diverse customer base Works well in team settings Onsite position in Port St. Lucie, FL 34952 Training 1 week Monday through Friday 9 am - 5:30 pm Shifts ranging from 7 am to 11 pm, 7 days a week Accepting shift preference but will be based on availability and business needs. PAY: $17/hour BILINGUAL PAY: $17.50 BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

For over 35+ years, DOC has provided our trusted partners with innovative, custom, total facility solutions for their commercial equipment needs. We strive daily to provide positive experiences and inspiring results by demonstrating unparalleled commitment to our customers, community, and one another. Call Center Specialist - Monday-Friday (10AM-7PM) The Afterhours Call Center Specialist will answer phones in a professional manner, enter work orders into company software system and answer customer inquiries as needed. In this role, the associates will sit in the office communicating on computer and on telephone to customers and coworkers. Essential Functions: Answer phone calls from customers and field staff; provide service excellence Actively promote and enhance the customer service experience in accordance with company expectations Enter service requests accurately in company software Develop a strong team relationship with Co-Workers, internal and external Dispatching when / if required due to an escalated emergency from customer Qualifications: The ability to prioritize in a fast-paced environment with strong accuracy and attention to detail Strong verbal and written communication skills, good reading comprehension Able to multitask and be detailed in written communication Strong computer skills with Microsoft Office and other company-related software High school diploma or GED required Minimum of 1 year of experience in a customer service/call center environment Benefits: Comprehensive benefits package including health, dental and vision insurance, short-term & long-term disability, life insurance Strong 401(K) match Ongoing training and career development opportunities Paid time off DOC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class.