Event Staff: Ticket Takers, Ushers and More - Kansas City
NPB Companies 3.9
NPB Companies job in Kansas City, KS
NPB Companies, Inc., a leading concert, event and venue security company, is seeking new team members in Kansas City to serve as event staff, ticket takers, ushers and more at venues and events in Kansas City and the surrounding area. This position shall serve a variety of role functions that may include but not be limited to security, usher, ticket taker and more. We offer competitive pay in a fun, caring and enjoyable work environment.
Candidate Minimum Qualifications:
Must be 18 years of age or older
Must possess a high school diploma or GED
Must maintain a professional appearance
Must possess good customer service skills
Need more information?
Contact us:
************
This is a pre-screening application only; additional paperwork must be completed in person.
$26k-33k yearly est. Auto-Apply 60d+ ago
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Director of Maintenance and Construction
Worlds of Fun 3.9
Kansas City, MO job
To direct, oversee and coordinate all phases of maintenance and construction at Worlds of Fun, Oceans of Fun and Worlds of Fun Village including mechanical, electrical, HVAC, landscaping, electronic, carpentry, painting, fiberglassing, and plumbing.
Responsibilities:
-Participates in long-term construction planning for new park projects. Oversees all construction projects. Negotiates contracts for, schedules and coordinates contractors, engineers and architects supplying services and/or materials to ensure completion of maintenance and construction projects on time and within budget. Helps establish scope of work and makes sure contractors provide the required work in a timely manner. Coordinates details of construction projects with the directors and/or managers of other departments as appropriate. Works with Cedar Fair Corporate to make sure that projects are completed on time, on budget and as designed.
-Oversees and participates in the selection, training, scheduling and supervision of all Maintenance employees to make sure they are knowledgeable of and proficient in proper procedures including those involving safety issues. Ensures strict compliance with all federal, state and municipal labor laws as well as with any collective bargaining agreement(s) in force.
-Manages employee performance utilizing all appropriate means including training, coaching, counseling and performance management. Addresses and fairly resolves employee problems including union grievances within the frameworks of the collective bargaining agreement and company policies. Participates in collective bargaining agreement negotiations.
-Communicates division status to Vice President & General Manager on an ongoing basis, including operational issues, employee concerns, guest complaints, special requests, losses and any other unusual situations in order to maintain smooth operations.
-Directs and participates in the the preparation of all labor, operating expense, capital and EWO budgets for the division. Monitors financial reports regularly and takes corrective action when needed. -Regularly and accurately reports to management the status of all projects being supervised.
-Communicates with manufacturers and other outside vendors to resolve difficulties and to ensure the safest possible operation and maintenance of rides, attractions and equipment. Communicates with Cedar Fair Safety/Engineering on ride-related issues and to provide needed assistance. Researches, bids and oversees the procurement of materials and/or services involved in maintenance and construction projects.
-Interfaces with (and may act as the Worlds of Fun representative with) various governmental agencies on a routine basis to ensure park's compliance with federal, state and local laws and regulations. These agencies include OSHA, EPA, Missouri Department of Natural Resources, and the Missouri Fire Safety Department, as well as the KCMO Planning & Development and Public Health Departments.
-Develops and implements a plan to ensure that all park property, facilities, rides, landscape, and equipment are installed, maintained and, when necessary, repaired in a safe, reliable and cost effective manner. This includes: * inspecting all areas of the parks to identify issues * determining priorities * determining materials needed and negotiating purchase terms * assigning schedules * selecting outside contractors * Installing a preventative/predictive maintenance system so that safety and uptime are maximized. * Ensuring the parts warehouse has the proper inventory levels. Establishing min/max levels to those parts inventories to maximize uptime. * Ensuring all maintenance employees are properly trained to perform maintenance on the rides. This includes specialization, preventative maintenance and timely repairs of good quality.
Qualifications:
Strong interpersonal, verbal and written communication and analytic skills.
Demonstrated mental and emotional capability to make sound decisions quickly during emergency situations.
B.A. Engineering, Sciences, or Project Management
6-10 years of experience in theme/amusement/water park maintenance
Extensive knowledge and understanding of electrical, mechanical, and structural maintenance including applicable codes
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
Ability to work nights, weekends and holiday periods to meet business needs.
Driver's License
$92k-144k yearly est. Auto-Apply 4d ago
Workforce Planning Assistant
Worlds of Fun 3.9
Kansas City, MO job
The Workforce Planning Assistant at Worlds of Fun will primarily be responsible for being the main point of contact for employee inquiries in the scheduling office, as well as coordinating employee schedules and information within the FUNtime scheduling system. Specific duties may include:
Delivering a high level of employee service for employees with scheduling concerns both in person and over the phone.
Documenting and notifying departments of employee call offs and sick time usage.
Assisting the employees with FUNtime, UKG pro, and App questions.
Revising daily department schedules due to staffing changes, labor shortages, or other interruptions.
Compiling information, such as open shift reports, staffing details, or associate data.
Communicating effectively with departments and team members to ensure smooth operations.
Assisting in Employment and International Program duties, as needed.
Maintaining a well-organized and professional office environment.
Execute additional responsibilities as assigned by the Workforce Management Specialist and Manager.
This is a SEASONAL position.
Qualifications:
Excellent communication and interpersonal skills.
Ability to multitask and prioritize effectively.
Strong problem-solving skills and adaptability.
Intermediate to proficient in Microsoft Office Suite (Word, Excel, Outlook).
*This is a SEASONAL hourly entry-level position with the possibility of raising to a Workforce Scheduler 1 before the end of the season, based on proficiency and other factors*
Some of our amazing perks and benefits:
Paid Training and FREE Uniforms!
FREE Admission to our park and other Six Flags parks!
Free tickets for friends and family!
30% discounts on Food and 20% Merchandise!
Work with people from here, near and from all over the world!
Employee-only RIDE nights, GAME nights and FREE FOOD events!
Responsibilities:
Six Flags Entertainment Corporation is home to 42 unique and exciting properties across North America. Come join our world class team in Kansas City at Worlds of Fun!
As a member of our team, you'll...
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future
Qualifications:
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about WORLDS OF FUN.
Availability to include some weekdays, weekends, evenings, and holidays.
$30k-38k yearly est. Auto-Apply 3d ago
Supervisor, Security
Worlds of Fun 3.9
Kansas City, MO job
Supports in the management of the daily operations and staff of the Secuirty department.
Responsibilities:
Enforce the rules and policies of Worlds of Fun, Six Flags Entertainment, State Laws, County and City Ordinances.
Assist in maintaining a security presence on property by patrolling on foot or in a company vehicle and being observant and quick to report all incidents.
Demonstrate and continually train the Cornerstones of Safety, Service, and Cleanliness and the Core Values of Integrity, Courtesy, and Inclusiveness to each Guest and Ambassador.
Patrol and inspect assigned areas of the property, check areas for unauthorized persons or vehicles, unlocked doors, and fire and safety hazards.
Respond to emergencies promptly, evaluate the nature and severity of the situation, and act accordingly, including calling for assistance and interacting with local law enforcement and other EMS services if necessary.
Apprehend and hold individuals who are involved in criminal activity.
Write detailed reports of theft, injury, property damage, conditions of property, unauthorized person's on-site, etc. and be able to testify in court if required.
Perform inspections of all items brought into the park through the metal detectors.
Maintain control of Toll Plaza, Park entry and exits.
Escort guests and/or ambassadors as needed.
Ensure all Training Material is practiced in the workplace including Park, Departmental, and Private Security License/Updates.
Address Guest Concerns as they arise in the assigned location.
Always be professional and provide exceptional guest service by answering questions, giving directions and/or enhancing the guest experience.
Conduct training sessions to introduce new ambassadors to the department policies and procedures.
Provide ongoing coaching and support to existing ambassadors to enhance their skills and performance.
Provide oversight and subject matter expertise on assigned area of responsibility (i.e., training, records management, patrol operations, vehicle operations, emergency preparedness, guest screening
Qualifications:
· Class A Private Security License, unarmed, preferred.
· At least one year of supervisory experience.
· Must be available Days, Evenings, Overnights (Graveyard), Weekends, and Holidays.
· Must have a valid Driver's License.
· Must possess the physical and mental abilities to respond to situations quickly.
· Must have the ability to work indoors and outdoors and in all weather conditions.
· Must have the ability to stand, walk, and run for periods of time, as well as bend, squat, kneel, and stoop when needed.
· Must be able to read, write, and clearly speak English.
· Must be comfortable working with and interacting with guests.
· Must have the ability to interview people and write reports.
· Knowledge of Microsoft Word, Excel, and Access is beneficial.
$30k-37k yearly est. Auto-Apply 4d ago
Part Time Senior Supervisor - Sanitation and Training
Worlds of Fun 3.9
Kansas City, MO job
The Sanitation and Training Senior Supervisor is responsible for leading sanitation standards, compliance, and training initiatives across the park. This role ensures all food and beverage locations, guest areas, and back-of-house facilities meet or exceed health and safety requirements. The position oversees and assists with property-wide training programs, including ServSafe certification, Kansas City Food Handler Training, and annual re-certifications, while driving continuous improvement in cleanliness and food safety practices.
Responsibilities:
Key Responsibilities
Conduct daily and weekly sanitation audits across food service locations, kitchens, catering areas, and high-traffic guest spaces.
Lead team coaching and development for sanitation best practices, mentoring supervisors and hourly staff.
Manage and deliver ServSafe, Kansas City Food Handler Training, and Sanitation Basics training for all relevant employees, including annual certification and monthly refresher courses.
Oversee sanitation checks for concession stands, kitchens, and catering zones to ensure compliance with health standards.
Maintain accurate audit reports and training records using park, local and Diversey standards.
Collaborate with all park teams to implement sanitation improvements and ensure compliance with local health regulations.
Serve as the primary liaison for health inspections and ensure corrective actions are completed promptly.
Supervisory Responsibilities
Directly supervise team members assigned to sanitation and training functions.
Schedule and assign tasks to ensure coverage for audits, training sessions, and sanitation checks.
Conduct performance evaluations and provide coaching for improvement.
Ensure team compliance with all park policies, health regulations, and safety standards.
Qualifications:
Qualifications
Two plus years of Food and Beverage experience preferred
ServSafe Proctor Certification required (or ability to obtain within 30 days).
Kansas City Food Manager Permit Certification required (or ability to obtain within 30 days).
Teaching or training experience strongly preferred.
Background in hospitality management, culinary arts, or food safety.
Strong knowledge of foodborne pathogens, illness prevention, and sanitation science.
Excellent organizational and communication skills with the ability to lead cross-functional teams.
Proficiency in digital reporting tools and familiarity with Diversey sanitation standards
18 years old or older
$23k-30k yearly est. Auto-Apply 2d ago
Sr. Specialist
Ansira Partners 4.3
Remote or Saint Louis, MO job
The Sr. Specialist provides support to local channel partners and their advertising partners through thought leadership, a strong understanding of the client's strategic priorities and key business objectives, a thorough understanding of each program's guidelines, basic knowledge of traditional and digital media, and expertise in both program administration and customer service.
This role is critical to our global client and customer success and each individual must be focused on serving as a brand ambassador, collaborating with internal and external team members, controlling quality, identification of potential risk and issues, being the voice of the customer, and providing excellent customer service.
Duties/Responsibilities:
Work with a wide range of clients and customers (primarily via phone, chat, and email) to understand their marketing needs and resolve escalations independently
Maintain accurate profile and communication records with proactive reporting tied to support and actions provided
Coach customers and advertising partners in creating and submitting brand-enhancing content and program-abiding documentation
Review marketing materials submitted by customers against an established set of guidelines and brand standards to determine eligible cost for reimbursement
Work with customers to increase participation, engagement rates, and content performance on all applicable platforms
Lead partnerships by serving as a liaison with internal teams
Collaborate with team
Participate in idea-sharing and brainstorming sessions
Provide ongoing feedback, both internally as well as proactively communicating status and recommendations to customers
Troubleshoot issues with website functionality and work with IT to resolve
Perform monthly release testing and enhancement quality assurance
Perform quality control checks on own work (self-QC) and take accountability for individual quality and productivity
Perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines
Support in mentoring and training peers to increase program and platform knowledge and to improve quality
Able to flex up or down in job responsibilities when needed
Qualifications:
Bachelor's degree in a business, communication, journalism, marketing, or related field
1+ years of agency or related experience
Some remote-work experience preferred and demonstrated ability to work independently
Proven technical competence including experience with Microsoft Word, Excel, Outlook, and social publishing platforms
Multimedia digital knowledge preferred
Experience working with collaborative teams in a fast-paced environment
Understanding of industry trends and a passion for technological innovation & client service
Exceptional client and customer service skills
Strong attention to detail and excellent time management
Strong verbal and written communication skills
A natural curiosity and eager desire to learn
$61k-100k yearly est. 5d ago
Media Strategist
Ansira Partners 4.3
Saint Louis, MO job
Ansira Inc. is seeking a dynamic and analytical Strategist to develop and implement innovative marketing strategies that drive client success and achieve measurable business objectives.
Strategist - Ansira Inc. Ansira Inc. is seeking a dynamic and analytical Strategist to develop and implement innovative marketing strategies that drive client success and achieve measurable business objectives.
Job Responsibilities
* Conduct in-depth market research, competitive analysis, and customer insights to identify opportunities and challenges.
* Collaborate with cross-functional teams (creative, media, analytics) to translate strategic insights into actionable marketing plans and campaigns.
* Develop comprehensive strategic frameworks, including target audience definition, messaging architecture, and channel strategies.
* Present strategic recommendations and rationale to clients, effectively articulating the value and potential impact of proposed solutions.
* Monitor campaign performance, analyze data, and provide data-driven recommendations for optimization and continuous improvement.
* Stay abreast of industry trends, emerging technologies, and best practices in digital marketing and customer experience.
* Contribute to new business development by assisting in the creation of strategic proposals and presentations.
* Manage multiple projects simultaneously, ensuring timely delivery and adherence to budget.
Job Qualifications
* Bachelor's degree in Marketing, Business, Communications, or a related field; Master's degree preferred.
* 3-5 years of experience in a strategic planning or strategy role within an agency or in-house marketing team.
* Proven track record of developing and executing successful marketing strategies that drive measurable results.
* Strong analytical skills with the ability to interpret complex data and extract actionable insights.
* Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex ideas clearly and persuasively.
* Proficiency in market research tools, analytics platforms (e.g., Google Analytics), and presentation software (e.g., PowerPoint, Keynote).
* Demonstrated ability to think critically, solve problems creatively, and adapt to evolving client needs and market dynamics.
* Experience in a fast-paced, client-facing environment is highly desirable.
$47k-68k yearly est. 5d ago
Sales Account Executive
Ansira Partners 4.3
Saint Louis, MO job
The Sales Account Executive role at Ansira is an individual contributor who has significant experience in the development and management of complex sales, and an understanding of the distributed sales ecosystem. This individual will have a history of exceeding sales quotas and developing and delivering growth for business units. This role is responsible for driving net new logo growth across key verticals and regions for a fast growing marketing and technology organization. This role reports to the SVP of Business Development and works closely with growth operations, marketing, and the channel stakeholders to maximize growth opportunities.
To be successful in this role, you'll need a blend of marketing and technology expertise along with excellent communication skills that foster confidence and trust with prospects, clients, and Ansira's internal teams. As a Sales Account Executive, you will leverage your relationship-building abilities and marketing acumen to help drive the company's growth goals and secure prestigious new brands for Ansira's world-class client roster.
Responsibilities:
Be a dynamic representative of Ansira in front of prospects, clients, partners, internal stakeholders, and at industry events, social media & other growth platforms
Focus on driving sales to achieve new business goals through new logo acquisition
Build relationships with new prospects by leveraging Ansira's marketing resources, BDRs, subject matter experts, and executives
Identify and execute revenue-enhancing outbound and inbound programs
Leverage best-in-class tools like Outreach.io, Gong, and Salesforce to drive content development, sequencing, list management, and proposal and contract negotiations for new logo growth within assigned verticals or regions
Collaborate with Solution Consultants and other SMEs to align on solutions, offerings, and emerging client and market opportunities
Bring an unstoppable drive for growth and passion for achieving big, ambitious goals as part of a winning team
Background and Experience:
Bachelor's degree plus 5+ years relevant experience preferably in marketing/technology/channel sales capacity)
5+ years consultative sales experience with closing large, complex sales deals and cycles (origination experience a plus)
Experience in selling a full-service product suite - offering end-to-end marketing services with an ongoing support/run model
Proven track record of defining and executing complex sales strategies involving C-level stakeholders
Demonstrated ability to quickly learn new services and technologies and translate them into winning strategies for new logo acquisition
Strong understanding of marketing, technology, and channel industry trends, buyer needs, and business structure
Competitive sales track record in business development
Strong verbal and written communications, including negotiation skills
Ability to communicate advanced technical concepts to non-technical audiences
Strategic thinker that constantly challenges clients and teams to improve and proactively seizes opportunities
Self-starter and results-driven
Proficiency in Outreach.io, Gong, Salesforce CRM, and/or other CRMs and marketing automation software a plus
Travel will be required
Preferred location in St. Louis, Chicago, Dallas, or Atlanta.
$52k-79k yearly est. 5d ago
Technical Program Manager, Data Lake
Ansira Partners 4.3
Saint Louis, MO job
Ansira is consolidating and scaling a unified, enterprise Data Lake to integrate product, media, and business data, standardize reporting, and accelerate decision-making across the organization. We are seeking a Technical Program Manager (TPM) to lead this cross-functional program end-to-end - aligning product and engineering roadmaps, driving ingestion and migration from legacy systems, maturing data governance and quality, and ensuring business adoption of standardized, self-serve analytics.
This leader will orchestrate work across Ansira's Product solutions, Data Engineering, Data Science/BI, Media, and Client Partnership teams, with a clear mandate: deliver consistent, governed, and performant data to downstream products and reporting while deprecating redundant systems and minimizing operational cost.
What You'll Do
Program Leadership & Delivery
Own the multi-quarter program plan for the unified Data Lake: scope, roadmap, milestones, budgets (OPEX/CAPEX), risks, and dependencies.
Stand up and run the operating model: weekly workstream standups, cross-functional syncs, monthly steering committee, and a transparent executive status rhythm.
Build and maintain a single-source-of-truth for delivery: program charter, RACI, RAID log, decision log, intake/triage process, and dashboards for progress/risks.
Drive the migration plan from legacy pipelines and tools (e.g., Alteryx, Insighter) to the target stack (e.g., Snowflake, Power BI embedded via platform connectors).
Coordinate parallel workstreams (ingestion, modeling, governance, reporting cutover) to hit time-bound deliverables with predictable quality.
Product Management & Roadmap
Define and maintain the Data Lake program backlog, translating business use cases into technical epics, data contracts, and acceptance criteria.
Partner with Product and Data Science teams to standardize media and product reporting packages and ensure they're backed by governed, contract-driven data.
Prioritize sources and domains for ingestion based on business value, client impact, and technical feasibility; establish clear go/no-go gates.
Align with platform architecture to ensure scalable patterns for batch/stream ELT/CDC, cost control, observability, and reusability across domains.
Data Governance, Quality, and Security
Establish practical data contracts with upstream product and business owners; define schema, SLAs, lineage, and DQ checks at ingestion.
Stand up governance ceremonies and roles (data owners, stewards) and implement data catalog/lineage practices to improve discoverability and trust.
Define and monitor quality KPIs (completeness, timeliness, accuracy) and drive remediation plans with accountable teams.
Ensure data privacy, compliance, and security best practices (e.g., PII handling, role-based access, data masking) across environments.
Stakeholder Management & Change Adoption
Serve as the connective tissue across Product, Engineering, Data Science, Media, Finance, and Client Partnership - communicating decisions, trade-offs, and timelines.
Lead change management for reporting standardization (e.g., Media (AdTech/LBN)-based standard reports), business onboarding to the lake, and client-facing cutovers.
Create enablement assets (runbooks, playbooks, onboarding guides) and training plans to accelerate adoption and reduce support burden.
Technical Fluency
Partner effectively with architects and data engineers on Snowflake/BigQuery/Databricks, Azure/AWS/GCP services, orchestration (ADF/Airflow), and transformation (dbt).
Understand ELT/CDC patterns, API/file ingestion, schema design for analytics, and BI tooling (Power BI, Looker). Write and review basic SQL for validation.
Apply FinOps and performance/cost optimization practices (storage tiers, compute sizing, job scheduling, caching strategies).
Minimum Qualifications
8+ years in Program/Project/Product Management, with 5+ years leading complex data platform initiatives in a cloud environment.
Proven delivery of cross-functional data programs involving multiple product lines and business stakeholders; strong executive communication.
Hands-on experience with modern data stacks: one or more of Snowflake/BigQuery/Databricks; Azure Data Factory/Airflow; dbt; Kafka/Kinesis; Git/Terraform; REST/SFTP integrations.
Strong grounding in data governance and quality practices, data contracts, catalog/lineage, and secure data access.
Demonstrated expertise in Agile at scale (Scrum/Kanban), Jira/Confluence, dependency/risk management, and budget tracking (including CAPEX/OPEX).
Competent SQL skills for validation/triage; fluency in reading pipeline/log artifacts and interpreting BI/semantic model requirements.
Preferred Qualifications
Background in marketing/media data and standardized performance reporting (e.g., Media (AdTech/LBN), campaign hierarchies, Power BI embedded).
Prior experience migrating from legacy ETL/BI ecosystems (e.g., Alteryx/Insighter/Tableau) to a lakehouse with standardized semantic layers.
Experience establishing data domains and productizing data (SLAs, contracts, versioning, lifecycle) to accelerate downstream analytics.
Familiarity with privacy, security, and compliance standards (e.g., RBAC/ABAC, PII governance) and enterprise SSO/permissions models for embedded analytics.
FinOps mindset: cost observability, unit economics, and right-sizing compute/storage.
Success Metrics (What Great Looks Like)
Sources Onboarded: number of prioritized sources/domains ingested to the lake with production-grade contracts and SLAs.
Time-to-Data: cycle time from intake approval to governed data available for downstream consumption.
Data Quality & Reliability: sustained improvement in DQ scorecards; incident MTTR reduction; SLA adherence for freshness and availability.
Migration Progress: percent of targeted legacy pipelines and reports decommissioned; client reporting cutovers delivered on schedule.
Adoption & Reuse: growth in standardized reporting/package usage; reduction in ad hoc one-off pipelines.
Cost & Performance: measurable storage/compute cost per use case; query performance improvements aligned to agreed SLOs.
30/60/90-Day Plan
30 Days: Confirm program charter, governance model, and delivery rhythm. Baseline current-state architecture, sources, and reporting dependencies. Publish the first integrated roadmap/milestone plan and RAID.
60 Days: Land 1-2 ingestion patterns as reusable templates (contracts, lineage, observability). Execute the first cutover to standardized reporting for a targeted use case. Stand up DQ scorecards and weekly KPI review.
90 Days: Complete a tranche of source onboardings and at least one significant reporting migration. Retire targeted legacy jobs. Publish quarterly executive readout with outcomes, cost/performance improvements, and next-wave priorities.
Tools You'll Use
Jira, Confluence, Power BI; Snowflake/BigQuery/Databricks; Azure/AWS/GCP services (e.g., ADF, IAM); Airflow; dbt; Git; catalog/lineage tools.
Why This Role
This is a high-visibility opportunity to unify Ansira's data foundation and materially improve the speed, quality, and consistency of insights across products and services. You will own the operating model, drive cross-functional alignment, and deliver tangible business outcomes through a modern, governed data platform.
$79k-112k yearly est. 5d ago
Receptionist & Office Coordinator
Kansas City Symphony 3.6
Kansas City, MO job
The Receptionist & Office Coordinator plays a key role in creating a welcoming and professional environment at the Kansas City Symphony. This front-facing position combines customer service, administrative support, box office assistance, and facilities coordination. The ideal candidate is friendly, detail-oriented, and highly organized, with a commitment to delivering excellent service to patrons, staff, and visitors.
Essential Duties and Responsibilities include the following:
Provide exemplary customer service to all patrons, both over the telephone and in person
Maintain highest level of product knowledge and enthusiasm
Act as Symphony representative at the Shirley Bush Helzberg Symphony House
Maintain an organized & professional reception desk
Box Office Duties:
Achieve sales/solicitations/data management success
Maximize patron participation by offering additional opportunities
Support data management policies
Answer incoming phone calls and accurately process orders using Tessitura ticketing software
Facilitate ticket purchases in person at the Symphony offices
Fulfillment of tickets purchased, along with the mailing of any other collateral materials, as instructed
Initiate outgoing telephone sales calls
Assist marketing department by communicating customer feedback
Process online submissions (student season passes, complimentary offers, etc)
Help patrons exchange tickets, and solve simple customer service issues
Administrative & Facilities Duties:
Provide clerical support to other departments
Greet all building guests and direct them to the proper location or assist with their needs
Be the point of telephone contact when someone desires to speak with the operator when calling in (instead of using the staff directory)
Knowledge of daily events & appointments in the building including maintaining the the online room calendars.
Point of contact for the shared copier/printer maintenance - (order toner, put in service requests, track service tickets)
Point of contact for general building maintenance requests (initiate & monitor maintenance tickets)
Oversee general office supplies and break room supplies, including purchasing and budget tracking
Oversee & manage breakroom equipment & dishes, including daily preparation of coffee
Daily processing of both incoming and outgoing mail
Receipt of packages delivered to Symphony House and distribution to appropriate personnel
Preparation of daily check report
Opening & closing of outside gates at open & close of business
Other duties as assigned or requested by the KCS management team
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Diplomacy and pleasant manner essential.
Exceptional organizational abilities and acute attention to details and deadlines.
Ability to work efficiently and effectively under pressure managing multiple priorities.
Public manner which enhances the perception of the KCS as a well-run and professional organization.
Team player with a high degree of personal initiative and drive.
Tactful, discreet, calm under pressure.
Education and Experience:
Bachelor's Degree preferred
1-2 years sales and/or customer service experience
Classical music interest or willingness to learn
Microsoft Office - Excel and Word
Ticketing or CRM software knowledge (or ability to learn quickly)
Basic math skills
Language Skills:
Superior verbal and written communication skills
Excellent grammar
Friendly and helpful personality, pleasing telephone manners
Physical Demands
Sitting at the computer for several hours at a time
Using a telephone and/or head set
Carrying boxes of supplies to various areas
Work Environment
Position is located in an office.
It is sometimes necessary to attend meetings at the Kauffman Center for the Performing Arts or other off-site locations.
Must be able to work varied hours - primarily days, with evenings and weekends as needed occasionally for special events. Example: Memorial Day weekend concert
The Kansas City Symphony is an Equal Opportunity Employer. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.
$37k-40k yearly est. 4d ago
Technical Product Owner (Product Delivery)
WB Solutions LLC 4.4
Saint Louis, MO job
Role : Technical Product Owner (Product Delivery)
What You'll Do As a Technical Product Owner,
• you will spearhead our AI Transformation initiatives, managing a portfolio of high-impact projects from conception to deployment.
• You will be responsible for defining & managing the delivery roadmap, managing multi-million dollar budgets, ensuring rigorous timeline adherence, and delivering AI solutions that provide measurable ROI.
Your key responsibilities will include:
• Develop and maintain a rolling 12-month roadmap that aligns with LOB,OPS, enterprise-wide transformation goals and objectives.
• Budget Oversight: Manage a multi-million dollar budget, tracking spend across AI initiatives, use cloud infrastructure (GPU/TPU costs), third-party platform, vendors, and human capital.
• ROI Tracking: Establish and monitor KPIs to measure the business impact of AI initiatives, ensuring a clear path from deployment to bottom-line growth.
• Executive Interfacing: Provide regular updates to C-suite stakeholders on AI initiatives portfolio health, risk profiles, and value realization.
• Timeline Adherence: Maintain rigorous project schedules, identifying bottlenecks early and implementing mitigation strategies to ensure on-time delivery.
• AI Evangelism: Work with business units to ensure high adoption rates of AI tools, facilitating the cultural shift toward data-driven decision-making by enabling change management & training.
• Analytical Ability: Interpret AI initiatives, associated performance dashboards/reports to make informed product pivots FOR C-suite stakeholders.
• Evaluate internal processes and market trends to identify high-potential AI/ML use cases.
• Manage the product backlog using data-driven frameworks to balance technical debt, foundational infrastructure, and high-ROI features.
• Experience managing 7-figure budgets and performing Cost-Benefit Analysis (CBA) for technical projects.
• Model Velocity: Time taken from a validated POC to a production-deployed model
• Business Impact: Total cost savings or revenue uplift attributed to AI interventions
$73k-105k yearly est. 1d ago
Call Center Advisor
EMC 4.4
Kansas City, MO job
Do you enjoy chatting with people, solving problems, and making someones day just a little bit easier? Were looking for a friendly, confident, and customer-focused Call Center Advisor to be the voice of our company.
Whether you're just starting out or looking to grow your experience, this is your chance to step into a fast-paced, people-first environment where no two calls are the same and your impact is felt every single day.
What Youll Be Doing as a Call Center Advisor:
Answer inbound calls from customers and provide clear, friendly, and helpful assistance
Troubleshoot issues, answer questions, and offer solutions that leave customers feeling heard and supported
Log call details accurately into our system and follow up where needed
Work closely with other departments to resolve customer concerns quickly and professionally
Stay up to date on products, services, and internal processes to deliver top-notch support
Meet individual performance targets while contributing to a positive, team-focused culture
What Were Looking For:
A clear, confident, and warm phone manner
Great listening and communication skills you know how to make people feel understood
The ability to multitask and stay calm under pressure
A problem-solver who can think on their feet and adapt to different situations
Comfortable using computers and navigating customer service software
Previous experience in a call center or customer service role is helpful but not required we provide full training!
What Youll Love About Working With Us:
A supportive, team-oriented environment where your voice matters
Paid training and ongoing support to help you succeed
Opportunities for growth into specialist, team lead, or management roles
Competitive pay, bonuses, and great employee perks
Flexible full-time or part-time shifts to fit your lifestyle
A vibrant, energetic workplace where hard work and a positive attitude are always appreciated
Ready to Pick Up the Phone on a Fresh New Career?
If youre excited to join a company that values customer service, teamwork, and your individual growth wed love to hear from you.
Apply now and become a Call Center Advisor who makes every conversation count!
$78k-105k yearly est. 60d+ ago
Client Support Provider - Youth
Pawnee Mental Health Services 3.8
Manhattan, KS job
Who We Are Pawnee Mental Health is a mission-driven, non-profit Certified Community Behavioral Health Clinic (CCBHC) serving 10 counties across North-Central Kansas. We provide behavioral health services to children and families who need support the most, and we are actively seeking compassionate professionals who want meaningful, hands-on work in their community.
We are proud of our team-oriented culture, where every role matters and every employee plays a part in helping clients build healthier, more stable lives.
Why Our Client Support Providers Matter
As a Client Support Provider (CSP), you work directly with children ages 4-18 who are experiencing Severe Emotional Disturbances (SED). Your presence, consistency, and creativity help children develop skills, confidence, and stability both at home and in their community.
This role is ideal for someone who enjoys working with kids, thrives on relationship-based work, and wants a job that feels purposeful at the end of the day.
What You'll Be Doing:
* Provide attendant care to children with SED through individual and group activities
* Develop and facilitate age-appropriate activities that support each child's treatment goals
* Deliver services in homes, schools, on-site locations, and community settings
* Coordinate schedules with families, including evening availability as needed
* Document services and progress in each child's health record
* Receive training in crisis response and provide one-on-one support during crisis situations
* Support medication compliance and advocate for children's mental health needs and community inclusion
What We Offer
We value the work you do and provide strong compensation and benefits in return.
* Up to $2,000 annually in bonus pay by meeting client care expectations
* Competitive compensation package, including salary, bonus potential, and benefits
Benefits include:
* Medical and Vision Insurance through BCBS or Aetna, with single coverage typically $50 to $100 per month
* Dental Insurance, 100 percent employer-paid
* KPERS Retirement with a lifetime pension program
* Life Insurance up to 150 percent of annual salary and long-term disability at no cost
* Eight paid holidays each year
* Generous PTO starting at 12 days per year and increasing to 18 days after your first anniversary
* Paid Medical Leave with a 40-hour bank available immediately upon hire
* Employee Assistance Program (EAP)
* Optional supplemental benefits including additional life insurance, short-term disability, critical illness, hospital indemnity, and ambulance transportation
Why Work With Us?
At Pawnee, our employees are our greatest strength. As a Client Support Provider, your compassion and dedication directly shape the lives of children and families in our communities. You will receive strong training, ongoing support, and opportunities to grow within a mission-driven organization that truly values its people.
If you are looking for a meaningful role where your work makes a visible difference, we encourage you to apply.
Requirements
Qualifications:
Required:
* High School diploma or equivalent.
* 21 years-of-age or older
* Strong oral and written communication skills using the English language.
* Basic personal computer skills which enable the entry, retrieval and use of electronic data.
* A valid driver's license and automobile liability insurance maintained in accordance with Pawnee policy and procedure.
* CSPs in some regions may be required to provide crisis services, and therefore will be required to work rotating on-call shifts.
Preferred:
* Post-secondary education in a human services field and/or related work experience.
* Experience with Microsoft Office software.
Salary Description
$16.54/hour
$16.5 hourly 30d ago
Affordable Solutions Manager, Field Sales
John Wiley & Sons Inc. 4.6
Kansas City, MO job
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Wiley Higher Education partners with educators and institutions to drive student success by providing a better way to teach and learn. OurAffordable Solutions Managerswork with administration, deans, instructors and bookstore managers to deliver Wiley digital content, providing seamless access at below market rate. In addition,ASMsresearch and gather information on affordability trends, issues, and legislation at the state and national level, disseminating findings to the rest of the organization, shaping and reinforcing Wiley's affordability position.
How you will make an impact:
Scale Inclusive access revenue growth across campuses in assigned regional territory.
Enable campuses with Wiley's IA program in collaboration with Wiley channel partners and campus administrators.
Work with Strategic Sales Managers in your region to build IA opportunity roadmaps before each sales season to guide Digital Learning Executives and Customer Success Managers with targeting and strategy.
Execute strategic IA targeting and growth; collaborate with Field DLEs to drive digital takeaways; conversion of print to digital or adoptions with low sell through to increase revenue and market share.
Build low sell through strategy with the Strategic Sales team on upper-level, non-courseware titles drive print to digital conversions and increase sell through on Advanced Text titles across all IA campuses.
Meet bi-weekly with key stakeholders (Strategic Sales Managers, Digital Learning Executives and Customer Success Managers) to review top IA opportunities and commit to action items and next steps. Prioritize IA institution adoption deadlines.
Track IA in compliance through Market Operations standards (SFDC, Office 365) and processes for accounts in your region; maintain record of each account, including courses, pricing, ISBN's and key faculty decision makers.
Build relationships and have regular and consistent communication with IA vendor partners (B&N/ Follet/VitalSource/ RedShelf) Regional and Growth managers to stay on top of changes, new IA accounts, opportunities, and growth potential in your territory.
Maintain Bookstore communication and relationships to provide IA adoption details and execute on IA processes for successful implementation each term.
Manage SFDC workorder details in collaboration with the Market Operations team to ensure timely invoicing and reporting prior to sales period ending.
Attend IA conferences and interact with key customers and IA thought leaders to uncover new opportunities, strategies, and best practices.
Establish C- suite relationships at key accounts to promote Wiley's IA program and gather intel on other affordability initiatives or business models being implemented (student pay/licensing/collections)
Equitable Access Agreements: where needed, collaborate with your manager to negotiate terms and pricing for new equitable access programs. Facilitate setting meetings with Institution stakeholders.
Assist in creating IA sales tools, marketing and training collateral for Digital Learning Executives, Customer Success Managers,and IA customers.
Be an active team player both on the sales team and throughout Wiley to help meet company objectives.
Travel within your territory and to occasional company meetings.
What we look for:
Bachelor's Degree.
3+ years of consultative or solution selling outside sales experience.
Demonstrated sales success - prospecting and closing new business, cross-selling, upselling, and renewing existing clients.
Strong business acumen, goal oriented, with a proven track record of achieving targets and objectives.
Driven - possesses a strong desire to be successful, self-starter and a true initiator.
Excellent communication, presentation organization and problem-solving abilities.
Strong attention to detail and time management skills.
Data-driven - able to analyze data and numbers.
Familiarity with media, web-based technologies and Salesforce CRM.
40% travel.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
71,000 USD to 104,333 USD#LI-MS1
$102k-125k yearly est. 2d ago
Door Host & Alcohol Compliance - Kansas City
NPB Companies 3.9
NPB Companies job in Kansas City, KS
NPB Companies, Inc., a leading concert, event and venue security company, is seeking a Door Host & Alcohol Compliance position in our Kansas City service area. In this role, you will ensure all patrons at the establishment or event where you are stationed are of the required drinking age and are drinking responsibly. Additionally, you will work to keep the venue safe and free from dangerous or destructive activity. We offer competitive pay in a fun, caring and enjoyable work environment.
Candidate Minimum Qualifications:
Must be 21 years of age or older
Possess a high school diploma or GED
Project a professional appearance
Excellent communication & customer service skills
Need more information?
Contact us:
************
This is a pre-screening application only; additional paperwork must be completed in person.
$20k-30k yearly est. Auto-Apply 60d+ ago
General Opportunity
Allen Press 3.8
Lawrence, KS job
Don't see a current job opening that fits your unique skill set? Don't worry, we're always looking for talented professionals, at all levels, to join our growing team. Please apply using the General Opportunity position!
$95k-130k yearly est. Auto-Apply 60d+ ago
MKTG Non Premise Brand Ambassador
MKTG 4.5
Kansas City, MO job
Come work with us! Ideal candidates live in Kansas City, MO and the surrounding areas. This position is for the MKTG (Non-Premise) Team in Missouri. This team will focus on special events and elevated events only.
Please email resume in PDF format
Subject Line: Kansas City Brand Ambassador
Schedules are flexible. Pay Rate is $25 - $30 hour. Candidates must be 21 yrs and older.
POSITION OVERVIEW:
MKTG Brand Educators are brand enthusiasts that educate consumers on high profile brands during Non-Premise and experiential special events. They must be able to deliver a safe and unique experiences, and help consumers make informed brand decisions. They are expected to interact and actively engage consumers at the point of purchase and experience, with the end goal of reinforcing and/or increasing brand awareness. The Brand Educator embodies the brand they represent and humanizes the brand as a result. They build consumer trust by providing product knowledge and education.
Brand Educators (BE's) have a wide range of job responsibilities related to engaging consumers to recognize, prefer and purchase our client brands. For this reason, MKTG hires personable, friendly, and professional Brand Educators. In addition to participating in promotional events when selected, BEs are expected to complete regular online trainings regarding our client brands. BE's must have the ability to immerse themselves in order to obtain an extensive level of knowledge including Category, Product Distillation/Production and Brand with the ability to pass exams testing said knowledge. BEs must be able to successfully showcase their knowledge and ability to engage by showcasing a “Final” two to three minute presentation, in order to represent brands at events.
This position is an Occasional Employment Position. Being hired as a Brand Educator does not guarantee that the employee will be assigned to any particular quantity of assignments. Brand Educator must sign-off on all required forms and must adhere to all MKTG Policies & Procedures.
PRIMARY RESPONSIBILITIES:
Follow all Covid-19 related Safety Standards
Actively engage and educate consumers at the point of experience, purchase and consumption
Humanize the brands and build trust of consumers through education
Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy)
Regularly complete digital training for market brand and programs as directed
Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
Arrive to events on time, in appropriate attire as specified
Distribute premiums to consumers
Follow Responsible Server Guidelines and report Guideline violations
Pay for bar spend or product via company issued debit card
Pick up or accept delivery of promotional materials from Event Team
Ensure proper care and return of company property (i.e. - uniforms, event materials)
Complete post-event recap (ERF) in MKTG reporting website
Take digital event photos and contribute to markets social media account
Understand how Diageo brand differs from competitors and report on competitive activity in market
Maintain appropriate appearance for consumer engagement
Follow company policy and procedures
REQUIRED SKILLS & EXPERIENCE:
Outgoing Brand Knowledge and Personification of the Brand - BE must complete training in order to understand what the brand/program represents, stands for and how it differs from other brands. BE must be able to translate brand information to consumers in a relatable manner.
Engaging - BE must be outgoing, personable and courteous with consumers and approach them with a friendly and helpful attitude, with the goal to build trust in the brand.
Reliable - BE must always arrive to events ready to start on time, and must work until event end Required
Alcohol - On Premise
Transportation Personal
Fully Speak/Understand English
$25-30 hourly Auto-Apply 60d+ ago
Stage Manager
St. Louis Symphony Orchestra 4.1
Saint Louis, MO job
Job Description
REPORTS TO: Technical Director
As a key member of the Artistic Operations Department and full-time member of the stage crew, the Stage Manager is responsible for leading all stage crew activities (3-4 Full-time Stagehands and extra Stagehands as needed) related to the placement and movement of concert equipment and instruments for St. Louis Symphony Orchestra, Youth Orchestra, Symphony Chorus, IN UNISON Chorus, and rental events in the Jack C. Taylor Music Center, as well as select services outside the hall, including parks concerts, runouts and tours. This is a high-energy, fast-paced position requiring planning, organization, ability to manage work for multiple concurrent projects, and attention to detail. Teamwork and leadership are crucial to the success of this position. This position also requires the ability to maintain a positive work atmosphere by interacting and communicating in a manner that enhances collaboration with musicians, guest artists, co-workers, supervisors, customers, and vendors. This position requires a variable work schedule, regularly including evenings and weekends, and is a union position requiring membership in I.A.T.S.E. local No. 6 as defined in the collective bargaining agreement. Compensation package for this position is pre-determined in the collective bargaining agreement.
RESPONSIBILITIES:
Organize, prepare and execute the placement and movement of equipment and instruments for orchestra rehearsals and concerts, as well as for hall rentals and non-orchestral events. Perform work for load-outs, load-ins and set-ups for services in Powell Hall, as well as tours, run-outs, and performances outside Hall. Perform routine maintenance as assigned.
Lead house crew (Assistant Stage Manager (Lighting), Assistant Stage Manager (Sound) and 4th Stagehand (if engaged for season), as well as extra stagehands. Ensure individual and crew work is consistently correct and completed on time. Promote and maintain a positive and professional environment within crew and with musicians, guest artists, co-workers, supervisors, customers, and vendors. Ensure stage crew is professional, productive, and responsive at all times; proactively address and correct any performance issues that arise during crew work; proactively report issues to SLSO Management. Teach and implement safety and security procedures/policies. Prepare and submit timesheets in timely fashion. Collect from and submit payroll paperwork for extra stagehands. Assist Technical Director with feedback for yearly performance reviews of house crew.
Construct, maintain and/or repair risers and other stage equipment as needed. Understand and build from design and technical drawings. Operate and maintain power and hand tools.
Operate and/or troubleshoot house lighting, sound, and video systems as needed. Instruct stagehands on basic operation of these systems as needed. Suggest equipment, methods, and/or modes of operation to improve quality and/or reduce costs.
For activity outside of the hall which require stage crew support, create and manage equipment and instrument lists, create and manage plan for use of instrument and equipment trunks, creating truck pack and planning documents, and provide feedback on schedule and equipment required as needed. Drive trucks as needed (box size up to 26ft).
As needed, prepare project proposals including equipment needed and labor estimates. As needed, assist with budget preparation for equipment, projects and maintenance. Maintain official physical and electronic organized files for stage crew portion of stage productions, tours, opera, SLSO sponsored events, venue rentals, etc., also including maintenance of inventory of stage and touring equipment in conjunction with the Production Manager. Read and respond to email. Maintain up-to-date calendar in Outlook. Attend scheduled meetings as needed. Perform other duties as directed.
REQUIREMENTS:
Extensive knowledge of concert production and stagecraft, including stage carpentry and basic rigging, operating power and hand tools, as well as basic knowledge of current lighting, sound, and video equipment. Knowledge of PC network environment using Microsoft Office applications is also required, knowledge of Mac environment a plus.
3 years' experience leading a team; minimum 5 years stage crew experience in a union setting. Lighting/sound/video experience a strong plus.
Experience in an orchestra setting highly desired.
Demonstrate professionalism and maintain positive work atmosphere by interacting and communicating in a manner that enhances collaboration with musicians, guest artists, co-workers, supervisors, customers and vendors.
Ability to work within budgetary constraints, maintaining fiscal responsibility and integrity in all financial matters.
Demonstrated ability to plan and arrange work for oneself and team, taking initiative and identifying solutions as problems and challenges arise.
Ability to work and meet deadlines in an environment with frequent distractions. Ability to lift 50lbs.
Valid Missouri Class E (for hire) driver's license or other state equivalent (SLSO can help facilitate).
Must be or become a member of I.A.T.S.E. local No. 6 as defined in the CBA.
$46k-48k yearly est. 24d ago
Sr. Project Controls Specialist
PPS Services Group Inc. 3.4
Kansas City, MO job
PPS Services Group Inc. delivers high-quality, cost-effective engineering and technical services tailored to meet the needs of global energy and industrial clients. With a commitment to excellence, the company specializes in delivering innovative and precise solutions that help clients achieve their operational goals efficiently. PPS Services Group Inc. places strong emphasis on customer satisfaction, ensuring that every project is executed with professionalism and expertise.
Role Description
This is a full-time on-site role located in Kansas City, MO, for a Sr. Project Controls Specialist. The individual in this role will oversee project controls, including cost management, scheduling, and tracking project performance to ensure alignment with goals. Daily responsibilities include monitoring and analyzing project costs, preparing regular financial reports, and coordinating with project teams to ensure efficient use of resources and budget. The role requires a proactive approach to identifying risks and providing recommendations to mitigate them.
Qualifications
Strong expertise in Project Control and Cost Control to monitor and manage project budgets and progress effectively.
Proven skills with Primavera P6, with the ability to assess performance metrics and identify cost-efficiency opportunities.
Experience with Budgeting and Cost Management practices to ensure accurate forecasting and financial planning.
Highly organized with attention to detail and the ability to manage multiple priorities.
Proficiency in relevant software tools for project and financial management.
Bachelor's degree in Engineering, Business Administration, Finance, or related field preferred.
Previous experience in the energy or industrial sectors is advantageous.
Excellent communication and collaborative skills for teamwork and stakeholder management.
$64k-87k yearly est. 2d ago
Peer Mentor
The Whole Person 4.0
Kansas City, KS job
GENERAL DESCRIPTION This position is responsible for providing engaging and supportive guidance to students with disabilities involved in the justice and/or foster care systems and other students referred by Missouri Vocational Rehabilitation. The focus of the mentoring and guidance will be employment preparation of the students with disabilities, knowledge of employer expectations, knowledge of state and community resources offering employment, and knowledge of and access to independent living resources. Peer Mentors will be supervised by a Peer Coordinator employed by The Whole Person. Minimum Qualifications
Interest in diverse perspectives and experiences.
Good time management.
Cultural sensitivity.
Strong interpersonal skills
Discretion in dealing with confidential and sensitive information.
Desire and ability to serve as a role model for students with disabilities involved in the foster
Care and/or justice systems or students referred by Missouri Vocational Rehabilitation
Desire and ability to learn about employment resource systems and model good work ethic.
Strong verbal and written communication skills.
Desire to help students with disabilities succeed.
Ability to satisfactorily pass a background check.
Ability to communicate with individuals from diverse backgrounds.
Ability to travel local to meet students/mentees.
Ability to work with and follow documentation guidelines of Collaborating Agencies.
Reliable and dependable.
Positive attitude.
Nonjudgmental and open to diverse ideas.
ESSENTIAL JOB FUNCTIONS
Meet one-on-one with mentees weekly not to exceed 4 hours per week.
Mentors must attend all trainings and meetings required to administer the program as outlined.
Document sessions as per program guidelines.
Submit reports of peer mentoring activities monthly.
Communicate any concerns to Peer Coordinator.
Be available as a resource for mentees.
Attend regular supervision with Peer Coordinator as scheduled.
Complete required documentation regarding mentoring activities.
Coordinate with Pre-ETS Specialists services for your mentees.
Attend social events as arranged by Peer Coordinator.
Peer Mentors will help Program Students:
Gain awareness of employment resources and how to access them.
Become familiar with skills necessary for success in an academic and employment setting.
Develop goals for future success in employment .
Increase involvement in employment related activities.
Build self-confidence and self-advocacy skills.
Identify resources for current and future assistance with achieving employment goals.
REQUIRED SKILLS
A Bachelor's degree in social services or a related field is required
A minimum of two years working with consumers
Proficient at Microsoft Office
PREFERRED SKILLS
Master's degree in social service or related field
Knowledgeable regarding community services.
Personal experience with a disability
SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities COMPETENCIES
Working knowledge of disabilities and disability oriented issues for children
Effective written and oral communications skills.
High energy level and strong interpersonal skills to work with people who have disabilities.
Ability to work independently and meet deadlines
Organizational skills
Understanding of and adherence to the philosophy of Independent Living and the Disability Rights Movement
WORK ENVIRONMENT & PHYSICAL DEMANDS This position spends a portion of their time in the office, but also will travel locally to visit consumers/clients, meet with service providers or attend meetings. While performing the duties of this job the employee has the potential to encounter unpredictable clients. The position has mostly an inside work environment and occasional outside work, traveling from one location to another, with exposure to weather conditions. OTHER DUTIES Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Whole Person is an equal opportunity employer committed to hiring staff members reflecting the great diversity of our community. Reasonable accommodations will be made upon request. People with disabilities are strongly encouraged to apply.
Zippia gives an in-depth look into the details of NPB Companies, including salaries, political affiliations, employee data, and more, in order to inform job seekers about NPB Companies. The employee data is based on information from people who have self-reported their past or current employments at NPB Companies. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by NPB Companies. The data presented on this page does not represent the view of NPB Companies and its employees or that of Zippia.
NPB Companies may also be known as or be related to Npb Companies and NPB Companies.