Dispatcher jobs at NRG Energy - 35 jobs

Royal Waste has an immediate opening for a Roll-Off Dispatcher to join the team at our site in Queens, NY. In this position, you will field calls and emails from our customer service representatives and dispatch drivers based on priority of need. This is a fast-paced role requiring strong computer skills, excellent communication, multitasking ability, and composure under pressure. Hourly Rate: $28-$30/hr Schedule: Monday-Saturday, 12:00 AM - 9:00 AM (6 days/week) POSITION SUMMARY: * Work in conjunction with other departments to resolve customer disputes and demonstrate proficiency in proprietary operational systems * Analyze and resolve customer inquiries for missed pick-ups, misplaced containers, and property damage * Assist drivers when a pickup or delivery is in question before servicing * Schedule and dispatch work to various employees and departments throughout the day * Demonstrate effective use of software applications; MS Word and Excel proficiency required * Deliver services to customers in a manner that promotes goodwill and professionalism * Work in a high-volume, cooperative environment with frequent customer interaction * Solicit sale of new or additional services JOB REQUIREMENTS: * High school diploma or equivalent required * Minimum 2 years of dispatcher experience in a transportation or logistics environment preferred * Experience in the transportation industry * Experience with live dispatch operations and driver coordination * Experience setting up schedules for drivers * Familiarity with driver coaching tools such as 3rd Eye, Lytx, and DriveCam * Strong typing and data entry skills * Proficiency in MS Office Suite (Excel, Word, Outlook, etc.) * Excellent organizational and communication skills, both oral and written WHAT WE OFFER: * Competitive pay * Excellent benefits including medical, dental, vision, flexible spending account, long-term disability, life insurance, 401(k) retirement plan * Unlimited opportunities to "Connect with Your Future" * Year-round stability in a recession-resistant industry Apply today and Connect with Your Future! Please apply online at Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Dispatch Supervisor - Garden City Sanitation (Waste Connections) Salary Range: $90,000 - $95,000 Who We Are Waste Connections (NYSE: WCN) is one of North America's leading waste services companies-and an incredible place to build your career. We value servant leadership, collaboration, and innovation. Here, your voice matters, your ideas count, and your growth is our priority. Why Join Us? Culture: A workplace where empowered, self-directed professionals know their work makes a difference. Integrity: We do what we say-and keep our promises to customers and employees. Respect: For our customers, our communities, and each other. We invest in long-term career development and offer opportunities to advance into higher-level management roles within 1-3 years. If you're ready for new challenges and open to learning, this is the place for you. What You'll Do As a Dispatch Supervisor, you'll play a key role in keeping operations running smoothly. Your day will include: Coordinating with multiple departments to resolve customer issues and ensure timely service. Handling inquiries related to missed pick-ups, misplaced containers, and property concerns. Analyzing routes and supporting drivers in the field when questions arise. Scheduling and dispatching work throughout the day to drivers and other team members. Using MS Office and proprietary systems to manage schedules, data, and reporting. Delivering exceptional customer service and promoting goodwill in every interaction. Working in a fast-paced, high-volume environment while identifying opportunities for additional services. What We're Looking For Education: High school diploma or equivalent preferred; Bachelor's degree in Business or related field preferred but not required. Experience: 2+ years in dispatch within transportation or logistics preferred. 2+ years in customer service. Skills: Strong typing and proficiency in MS Office Suite (Excel, Word, Outlook). Excellent organizational and communication skills-both written and verbal. Ability to manage multiple priorities and meet tight deadlines. Professional, tactful approach when working with field personnel and customers. To be considered for any of our current openings you must complete an application at ************************ . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Schedule: Thursday thru Monday Role of the Dispatch Supervisor Provides day-to-day supervision of the collection services routing to ensure a high degree of customer satisfaction. Essential Responsibilities * Assures compliance of RouteWare application including Route completion, sequencing of stops, comments, route changes, missed customers, and addresses all issues, including coaching and disciplining drivers. * Coaches drivers on DriveCam incidents. * Directs Operations Supervisors on specific recurring issues in the field. * Manages attendance issues with drivers including tardiness, missed meal periods, and unexcused absences through coaching and disciplinary action to include Overtime and reassignment pay. * Reviews Post and Pre-Trip Books with Drivers and addresses issues. * Addresses any Department of Transportation (DOT) issues with drivers. * Ensures the accountability of route completion by assigning additional work as drivers check in. * Investigates and resolves City generated 311 customer inquiries and complaints. * Supervises Route Maintenance Specialists role, including scheduling, hiring and discipline. Provides back up to job functions as needed. * Analyzes routes and makes routing changes including day and service level changes. Makes rate adjustments to resolve billing disputes. * Ensures policies and procedures are followed in accordance with the collective bargaining agreement (CBA). * Partners cross-functionally with other departments to keep account records updated and resolve customer issues. * Other duties as assigned. Qualifications * High school diploma or GED required. * Valid Driver's license required. * Commercial Class A or Class B license required within 6 months of hire. * Bachelor's degree preferred. * Experience supervising non-exempt working operations, ideally commercial drivers. * Principles of employee training, supervision and evaluation. * Supervisory techniques, resource allocation, planning and budgeting. Recology Offers * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Hiring Range: $25-27/ hour Key Responsibilities Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area. Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service. Updates and informs Customer Care of any service delays in order to keep customers notified. Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Reports driver performance issues or concerns to appropriate management for resolution. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. Attributes Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Hiring Range: $20.00-$23.00 per hour. Key Responsibilities Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area. Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service. Updates and informs Customer Care of any service delays in order to keep customers notified. Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Reports driver performance issues or concerns to appropriate management for resolution. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. Attributes Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Hiring Range: $10-$23/ hour. Key Responsibilities Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area. Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service. Updates and informs Customer Care of any service delays in order to keep customers notified. Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Reports driver performance issues or concerns to appropriate management for resolution. Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. Attributes Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service. Benefits Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service for all customers. Key Responsibilities * Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and customer satisfaction. * Ensures maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. * Assigns routes and service to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. * Handles incoming calls and emails from customer service and sales department and manages requests for all pick-up or delivery on any container movement within the area. * Initiates communication to customers while drivers are on-site/location, resolves pick-up and other issues delaying the service. * Updates and informs Customer Care of any service delays in order to keep customers notified. * Prepares, updates and dispenses daily route schedules. Gathers and maintains route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. * Reports driver performance issues or concerns to appropriate management for resolution. * Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values. Education, Experience & Qualifications The successful candidate will have a high school diploma or GED, be legally eligible to work in the US, and have a demonstrated ability to work as part of a team in a collaborative environment. It is preferred that the candidate has some previous dispatch experience. High attention to detail, excellent multi-tasking skills, excellent listening, communication and problem solving skills, the ability to work in a fast-paced environment and the ability to prioritize are required. Attributes Confident, team-oriented individual who is attentive to detail, and results-oriented with the ability to see the larger picture while focusing on providing excellent customer service.

As a Service Dispatch Supervisor, you will be the one our customers and dispatchers rely on to get service when they need it! You will oversee work orders to Service Technicians in response to customer requests. The Dispatch Supervisor is responsible for scheduling, organizing, and planning daily, weekly and monthly workload schedules and must be able to effectively coach employee's to be accountable for their daily Job responsibilities. Responsibilities include: Oversee scheduling service calls and ensuring dispatchers provide work orders for Service Technicians according to urgency. Review jobs in service monitor to ensure they are dispatched and assigned as required in a timely fashion. Ensure dispatchers call customers in advance when techs are running late and or in transit. Oversee that dispatchers are assigning next days' work before their shift ends. Understand each technician and their skill set. Review scheduled work based on technician's availability. Communicate with other Dispatchers, Service Technicians and other departments. Requirements: 4 year degree preferred. Minimum of 5 years dispatch experience preferred. 2 -3 years supervisory experience. Strong written and verbal communication skills. Computer proficiency. As a Service Dispatch Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, and so, we are committed to your professional development. As we continue to grow, we will need more good people just like you, and you will find opportunities for advancement to roles of greater responsibility with us. Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including: * Medical coverage * Dental coverage * 401(k) * Plus more! Build a rewarding career with an industry leader! Apply now! We are proud to be an equal opportunity employer and are committed to a drug and alcohol free environment.

Job DescriptionDescription: Guardian Security Services is seeking highly motivated personnel to work as a dispatcher in our Downtown Manhattan office. Who Are We: Guardian Security Services, Inc. is a full-service, manned, security provider serving the tri-state region since 1972. We offer an array of personnel, such as Unarmed Officers, Fire Life Safety Directors, Fire Guards, Roving Patrol, Concierge and Front Desk Personnel, to fit any building or venue's requirements. Guardian Dispatch is a growing division at the forefront of improving employee and customer service. Our team members are passionate about growth, innovation and collaboration. We encourage all our Dispatchers to think outside the box and challenge the “that's what we've always done” approach. Qualifications & Responsibilities: Heavy phone use contacting and scheduling employees for callouts through our schedule management system. You will be responsible for updating schedules, calling sites to check up on personnel, taking messages from employees to relay to management, and performing administrative work. High School graduate (some college education is preferred). Previous experience in security dispatching and managing multiple schedules or as a Security Manager WinTeam software experience preferred* Ability to use computer, enter basic data and perform email functions. Ability to maintain accurate routine logs and reports. Able to follow all procedures and protocols consistently Courteous telephone manner. Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. Ability to be an effective team member. Good organizational skills. Customer service and service delivery orientation. Ability to maintain professional composure when dealing with unusual circumstances. Must have good decision making skills Understand standard security practices Capable of covering open post and effectively managing schedules Part Time position is available. Salary: $20.00 and up A more extensive explanation of the job duties and responsibilities explained during the interview process. Hybrid/ Work Remotely Requirements: Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Incident assessment: Evaluate the severity of each call to prioritize responses and determine the appropriate level of security response. Dispatching security personnel: Assign the most qualified security guard or concierge based on location, situation, and available personnel to each shift. Communication management: Maintain clear and concise communication with employees, management and clients, providing updates and instructions as needed. Incident reporting: Document details of each incident, including timestamps, locations, and actions taken.

Energize your future and join our team as we pursue a reliable, sustainable, cleaner energy future. At our Fortune 1000 diversified energy company, you'll find a friendly, community-minded environment, with flexible work schedules, opportunities for growth and development, and competitive pay and benefits. New Jersey Natural Gas (NJNG), a division of New Jersey Resources is seeking a Shift Dispatcher. Qualified candidates will effectively manage multiple tasks simultaneously in a fast-paced, stimulating environment. In addition, qualified candidates have the ability to: Major Responsibilities: Respond to emergency calls in a professional and immediate manner. Collaborate with team members to achieve results. Communicate in a clear, concise manner: Critical written communication skills include keyboard skills, spelling and grammar. Critical verbal communication skills include both the ability to relay information accurate and efficiently between various parties and soft skills (the ability to speak effectively with internal employees, customers and emergency services personnel (FD, PD and EMS). Prioritize tasks and remain calm during stressful situations. Resolve customer issues. Adapt to ever-changing workload demands. Problem solve and make decisions to ensure the safety of our employees and customers. Follow procedures while using creativity to achieve preferred outcomes. Become proficient in operating various computer and communications equipment and systems. Must work a rotating shift schedule. Shifts rotate 8:00 a.m. - 4:00 p.m., 4:00. pm. - 12:00 a.m. and 12:00 a.m. - 8:00am - Including weekends and holidays. Other Primary duties: Assure prompt and effective handling of emergency response to ensure safety of life and property, including dispatching personnel to priority orders within company priority response guidelines and communicating damage reports. Organize and adjust the daily workflow based on workload demands, limiting overtime and standby while honoring customer commitments. Responsible for assessing and reassessing changing conditions and personnel. Communicate assessments and recommendations/decisions to Supervisor to meet business needs in a timely manner. Responsible for receiving, coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service. Work with Field Supervision and Dispatch Supervision to ensure all emergency, compliance and customer commitments are met. Schedule work orders in an accurate and efficient manner. Update/remark customer accounts with pertinent information regarding the customer's gas service. Field in-bound calls from contractors, police and fire personnel regarding emergencies. Determine the scope and necessary action/follow up. Dispatch appropriate personnel to minimize hazards to the customer and general public. Field in-bound customer calls during off-hours. Maintain radio contact with mobile/field units to monitor response, progress and any needed support. Maintain communication with assigned unit. Follow all company policies & procedures. Provide administrative support as necessary. Position Specifications: High school diploma or general education degree (GED) and any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. Previous dispatch or emergency response experience a plus. Minimum one to three years related experience and/or training in a dispatch center, radio communications, or call center. Basic knowledge of Microsoft Office required. * The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary. This position is deemed safety-sensitive under the U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration's regulations. Among other things, employees in this position are subject to drug and alcohol testing, including pre-employment testing, random testing, reasonable suspicion testing and post-accident testing. PHMSA-required drug tests include testing for marijuana. The use of marijuana, or testing positive for marijuana, is disqualifying and will lead to removal from performing safety-sensitive functions as well as disciplinary action. Other details: Compensation: The base pay for this role is $44.07. This role will be eligible to participate in a union annual short term incentive program. Benefits: Medical insurance coverage from day 1; 401k vesting immediate.• Employee insurance and medical plans, including prescription, vision and dental benefits.• 401(k) program with generous company match.• Company stock purchase plan.• Wellness programs, including free on and off-site fitness centers.• Employee Assistance Program (EAP).• Tuition reimbursement program.• Paid time off including paid holidays. New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.

AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection. Job Description The Dispatcher position will be in at our Santa Ana branch location, and will service our Southern California locations. The Dispatcher's responsibilities and essential functions include responding to inbound calls, dispatch technicians to work sites, follow up with customers after work is complete to ensure job satisfaction. Key Responsibilities Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, job, or needs. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors. Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment. Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Report hiring needs and all employee issues to Branch Manager Use tracking log form to account for work tickets, equipment, and employees. Verify against the track log to ensure we have received all that was issued. Monitor equipment locations and utilization to coordinate service and schedules. Add new customer jobs and tickets to the computer system. Monitor drivers throughout the day via the dispatch system. Respond to emergency or same day request in a timely manner. Perform all other duties as assigned. Qualifications High School Diploma or GED required 1-2 years of experience preferred Strong leadership skills to ensure drivers' compliance with direction and assignments. Basic understanding of the geographical area and mapping programs to facilitate efficient routing. Proficient with or able to quickly learn dispatch and record-keeping systems. Proficient in Microsoft Office, Teams, Excel, and Outlook. Ability to work independently with little instruction and adapt to change at a fast pace and under pressure. High integrity and a strong work concept. Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. High degree of energy, self-motivation, and flexibility. Proven ability to work collaboratively with others. Excellent communication and time management skills. Strong work ethic with a professional, positive attitude. Pay: $26-27 per hour or BOE Additional Information Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage. Eligibility for benefits starts on the 1st of the month following your hire date. Company-paid life insurance coverage. Company-paid long-term disability (LTD) insurance. Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Participation in the 401(k) retirement plan. Paid Time Off (PTO) and paid holidays. AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection. Job Description The Dispatcher position will be in at our Santa Ana branch location, and will service our Southern California locations. The Dispatcher's responsibilities and essential functions include responding to inbound calls, dispatch technicians to work sites, follow up with customers after work is complete to ensure job satisfaction. Key Responsibilities Schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, job, or needs. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors. Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment. Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications. Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information. Report hiring needs and all employee issues to Branch Manager Use tracking log form to account for work tickets, equipment, and employees. Verify against the track log to ensure we have received all that was issued. Monitor equipment locations and utilization to coordinate service and schedules. Add new customer jobs and tickets to the computer system. Monitor drivers throughout the day via the dispatch system. Respond to emergency or same day request in a timely manner. Perform all other duties as assigned. Qualifications High School Diploma or GED required 1-2 years of experience preferred Strong leadership skills to ensure drivers' compliance with direction and assignments. Basic understanding of the geographical area and mapping programs to facilitate efficient routing. Proficient with or able to quickly learn dispatch and record-keeping systems. Proficient in Microsoft Office, Teams, Excel, and Outlook. Ability to work independently with little instruction and adapt to change at a fast pace and under pressure. High integrity and a strong work concept. Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. High degree of energy, self-motivation, and flexibility. Proven ability to work collaboratively with others. Excellent communication and time management skills. Strong work ethic with a professional, positive attitude. Pay: $26-27 per hour or BOE Additional Information Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage. Eligibility for benefits starts on the 1st of the month following your hire date. Company-paid life insurance coverage. Company-paid long-term disability (LTD) insurance. Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Participation in the 401(k) retirement plan. Paid Time Off (PTO) and paid holidays. AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

AWP Safety Company, is North America's leading traffic control specialist. Our team of over 7000 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl. Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency. Job Description * Provide the highest level of customer service and satisfaction * Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service * Receive any incoming customer service calls * Schedule and coordinate all service calls and adjust drivers' daily schedules as required * Monitor drivers throughout the day via the dispatch system * Create the next day driver schedule ensuring customer needs are met * Add new customer jobs and tickets to the computer system (TCR) * Conduct job service checks for jobs that have been out for 30 days or more * Complete a "final edit" of each job ensuring the ticket has all the required information for billing * Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners * Perform other functions as necessary or as assigned Qualifications * High School Diploma or Equivalent * 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities * Strong leadership skills to ensure drivers' compliance with direction and assignments * Basic understanding of the geographical area and mapping programs to facilitate efficient routing * Proficient with or able to quickly learn dispatch and record-keeping systems. * Ability to work independently with little instruction and adapt to change at a fast pace and under pressure * High integrity and a strong work concept * Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. * High degree of energy, self-motivation, and flexibility * Proven ability to work collaboratively with others * Excellent communication and time management skills * Strong work ethic with a professional, positive attitude The hiring range for this position is $20-$22 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Additional Information * Continuously sit, stand and/or walk * Frequently talk, hear, and use hands * Feel the attributes of objects, grasp, push, pull, and reach with arms or hands * Occasionally lift up to 25 pounds * Benefits-eligible 1st of the month following hire. * All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness * Company paid 50k in basic life insurance. * Company paid LTD. * Health Savings and Flex Spending Accounts Available * 401(k) * Paid Time Off & Paid Holidays * AWP named one of America's Greatest Workplaces 2023 for Diversity AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

AWP Safety Company, is North America's leading traffic control specialist. Our team of over 7000 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl. Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency. Job Description Provide the highest level of customer service and satisfaction Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service Receive any incoming customer service calls Schedule and coordinate all service calls and adjust drivers' daily schedules as required Monitor drivers throughout the day via the dispatch system Create the next day driver schedule ensuring customer needs are met Add new customer jobs and tickets to the computer system (TCR) Conduct job service checks for jobs that have been out for 30 days or more Complete a “final edit” of each job ensuring the ticket has all the required information for billing Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners Perform other functions as necessary or as assigned Qualifications High School Diploma or Equivalent 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities Strong leadership skills to ensure drivers' compliance with direction and assignments Basic understanding of the geographical area and mapping programs to facilitate efficient routing Proficient with or able to quickly learn dispatch and record-keeping systems. Ability to work independently with little instruction and adapt to change at a fast pace and under pressure High integrity and a strong work concept Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. High degree of energy, self-motivation, and flexibility Proven ability to work collaboratively with others Excellent communication and time management skills Strong work ethic with a professional, positive attitude The hiring range for this position is $20-$22 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Additional Information Continuously sit, stand and/or walk Frequently talk, hear, and use hands Feel the attributes of objects, grasp, push, pull, and reach with arms or hands Occasionally lift up to 25 pounds Benefits-eligible 1st of the month following hire. All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness Company paid 50k in basic life insurance. Company paid LTD. Health Savings and Flex Spending Accounts Available 401(k) Paid Time Off & Paid Holidays AWP named one of America's Greatest Workplaces 2023 for Diversity AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Title: Dispatcher Employment Type: Full-Time About Us All Pro Security has earned a reputation as one of Utah's leading security companies, recognized as Best of State for Security Services from 2022-2024 and listed on the Inc 5000 as one of the fastest-growing companies in the U.S. Our mission is to protect our clients and their property while offering our team members a supportive environment and promising career paths. Whether you are new to security or looking to advance, APS provides you with the tools and opportunities to succeed. Why Join All Pro Security? At APS, we believe that our team is our greatest asset. We offer: Competitive Pay: Dispatch Position starts at $18/hour. Comprehensive Benefits: All employees are eligible for Paid Time Off If full-time, we provide Medical, Dental, Vision, Life Insurance, and a 401K with employer match. Career Growth: APS is committed to promoting from within, with opportunities for advancement as we continue to grow. Your Role This role demands reliability, professionalism, and strong situational awareness to uphold the integrity of the security team at this critical location. As a Dispatcher, you will: Respond to all phone calls from security guards and clients. Dispatchers will be responding to text messages from security guards and clients. Guards will be monitoring security cameras. Respond promptly to all of the above while working as a team. Provide exceptional customer service and maintain professionalism in all interactions. Write detailed incident reports and stay familiar with our reporting systems. What We're Looking For To qualify as a Dispatcher, candidates must: Be at least 18 years old. Type a minimum of 40wpm. Pass a background check. Have strong communication skills (written and verbal) and the ability to remain calm under pressure.. Great observation and attention to detail. Must be willing to work both independently or as part of a team, with a high degree of reliability and integrity. Ready to Take the Next Step? If you're looking for a rewarding career with room to grow, we want to hear from you. Apply today and start your journey with All Pro Security, where your contributions matter, and your career can thrive.

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status. Job Skills / Requirements Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) Security officer for our large and fast-paced Command Center in Boston. **Prior dispatch or command center experience in a fast-paced environment is required, prior law enforcement dispatch is preferred** Shift: Wednesday through Sunday 1400-2200 Recruiters will call to discuss preference upon applying. Experience in the following systems is preferred: - AVIGILON ALTA (OPENPATH) - C-CURE - LENEL / LENEL 2.0 - SIEMENS - OTIS PANORAMA 2.0 - CONTINUUM - MILESTONE - Lyft Net / SCHINDLER EMS - ALC WebCtrl - METASYS - STRUCTUWARE - ALTA AWARE Command Center Officer Responsibilities: Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms. Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties. Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant. Must be able to deescalate irate tenant/customer calls/ access requests. Maintain a neat and professional appearance. Ability to communicate clearly and effectively in English (both written and verbal). Answer incoming lines and alarms. Must be able to remain calm and work well in a fast-paced environment. Communicate with on site security personnel and local emergency services. Write detailed reports on incidents that occurred on the premises daily. Comply with all requirements/directives within the on-site operations manual/post orders. Assume other duties as required by either Client or Northeast Security, Inc. Command Center Requirements: High School Diploma/GED Equivalent Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings. Must be at least 18 years of age. Dependable means of transportation Learn and be knowledgeable of all company policies and procedures. Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought Security Officer Skills: Excellent customer service skills Strong attention to detail Strong written and verbal communication skills Strong professionalism Ability to solve conflict/problem solve. Maintain the highest ethical and professional standards. Must be able to multi-task and self-manage in a dynamic environment. Maintain effective relationships with all levels of the company and client organizations Education Requirements (All) High School Diploma Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) Security officer for our large and fast-paced Command Center in Boston. Prior dispatch or command center experience in a fast-paced environment is required, prior law enforcement dispatch is preferred Shift: Wednesday through Sunday 1400-2200 Recruiters will call to discuss preference upon applying. Experience in the following systems is preferred: * AVIGILON ALTA (OPENPATH) * C-CURE * LENEL / LENEL 2.0 * SIEMENS * OTIS PANORAMA 2.0 * CONTINUUM * MILESTONE * Lyft Net / SCHINDLER EMS * ALC WebCtrl * METASYS * STRUCTUWARE * ALTA AWARE Command Center Officer Responsibilities: * Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms. * Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties. * Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant. * Must be able to deescalate irate tenant/customer calls/ access requests. * Maintain a neat and professional appearance. * Ability to communicate clearly and effectively in English (both written and verbal). * Answer incoming lines and alarms. * Must be able to remain calm and work well in a fast-paced environment. * Communicate with on site security personnel and local emergency services. * Write detailed reports on incidents that occurred on the premises daily. * Comply with all requirements/directives within the on-site operations manual/post orders. * Assume other duties as required by either Client or Northeast Security, Inc. Command Center Requirements: * High School Diploma/GED Equivalent * Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings. * Must be at least 18 years of age. * Dependable means of transportation * Learn and be knowledgeable of all company policies and procedures. * Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought Security Officer Skills: * Excellent customer service skills * Strong attention to detail * Strong written and verbal communication skills * Strong professionalism * Ability to solve conflict/problem solve. * Maintain the highest ethical and professional standards. * Must be able to multi-task and self-manage in a dynamic environment. * Maintain effective relationships with all levels of the company and client organizations

Over the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. This has earned them both National acclaim and recognition with the achievement of several dozen awards. With 400+ team members across 6 locations nationally, the company's commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail and barge shipment. Equally as important, is the expansion of the team's focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers and local communities as it continues to drive forward into the next forty years and beyond. Position Overview The Dispatcher is responsible for maintaining customer service and scale operations of the Transportation Department. This individual will report to the Transportation Manager. The Dispatcher also supervises and leads the Drivers. Summary of Responsibilities Executes customer service requests and routes other calls accordingly Effectively handles all customer requests and complaints and reports them to the Transportation Manager Follows up on outstanding issues with the customers, the Sales Team and the Transportation Manager Weighs all material entering and leaving the facility Manages scale operations Answers all inbound calls Processes all daily dispatch paperwork Performs all scale operations - inbound and outbound Creates receivers and shippers in the data base and generates paperwork Closes out daily dispatch paperwork Maintains and files all driver logs and reports Tests and maintains the radiation detection system and log book Facilitates internal communication with his Manager and peers Must demonstrate competency in all aspects of the job and company objectives Demonstrates understanding of company policies, rules and trainings Other duties as assigned Desired Characteristics Highs School or GED required; some collage or a college degree a plus 2 years of direct customer service Organized and able to work in a fast-paced environment Excellent verbal and written communication skills Strong math and calculation skills a must Demonstrated professionalism Ability to work with others and work as part of a team Proficient with computer and data entry skills Strong attention to detail and accuracy a must Excellent English communication (read, write, speak); bilingual spoken Spanish a plus The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual Candidate must pass a pre-employment physical, background and credit check Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation We strive to demonstrate our Core Values in all positions at USM: Trust ● Commitment ● Loyalty ● Passion ● Respect● Service ● Performance USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Experience Team at ***********************. The decision on granting reasonable accommodation will be made on a case-by-case basis.

GardaWorld is the world's largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutions. In over two decades, our work has taken us from our home base in Montreal to the oil fields of Iraq, and embassies across Africa. We're also present in financial institutions in the US and airports in Canada. We operate across a broad range of sectors, including financial services, infrastructure, natural resources and retail. Our clients include Fortune 500 companies and governments with people and assets deployed around the world. Headquartered in Montreal, Canada, our 62,000 highly trained, dedicated professionals serve clients in North America, Africa and the Middle East. In today's complex world, security has become a vital concern for everyone and is the foundation of our present and future success. Monday-Friday 6:00am-2:00pm Monday-Friday 2:00pm-10:00pm GardaWorld is seeking candidates with excellent communication skills to work as Dispatchers for our branch operation. Responsibilities include: Dispatch ATM codes, Firstline Maintenance calls and emergency cash requests. Document and communicate between Service Techs and the customer. Respond to customer's needs when contacted. Act as a liaison between customers and route personnel via telephone and radio. Research and resolve customer inquiries. Assign and close Mas-Hamilton lock combinations and record close seals. Provide ATM access information (alarm codes, etc.) to routes and technicians. Direct incoming phone calls to others using the internal paging system. Provide routing and directions to armored routes and technicians Receives customer calls for service and dispatches first line maintenance technicians for repairs. Qualifications: High school diploma or general equivalency diploma or equivalent combination of education and work experience required. Minimum of 2 years previous dispatch experience is preferred. Basic computer skills for data input. Must be able to read a map and provide clear instructions to route crews. Familiarity with the service area is preferred. Must demonstrate clarity and proficiency in oral and written communication skills. Must be able to communicate clearly by telephone and radio. Ability to think clearly and respond in a fast-paced environment while under significant pressure. Ability to work well independently and as a team member. Be able to lift up to 50lbs and assisting/carrying out the Debrief process. All candidates should be required to have weekend availability and may have to stay past their scheduled hours depending on the needs of the business.