C&S Waste Solutions of Lassen County, a Waste Connections Company, is looking for a Customer Service Representative to join their team in Susanville, CA!
As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support for waste collection and disposal needs. You will handle inquiries, resolve issues, and ensure customer satisfaction while upholding the values of Waste Connections.
The schedule will be Monday-Friday 7:45 am-5:00 pm.Starting pay is $24.00 per hour.The pay range for this job category is $24.00 - $25.00 per hour.
Key Responsibilities:
Respond to inbound calls, emails, and online inquiries from residential and commercial customers.
Provide accurate information regarding service schedules, pricing, and company policies.
Process service requests, including new account setup, cancellations, and account changes.
Assist customers with billing inquiries, payments, and resolve discrepancies.
Accurately document all customer interactions in the company's CRM system.
Coordinate with dispatch and operations teams to resolve missed pickups, container issues, and other service concerns.
Escalate complex issues to supervisors or appropriate departments when necessary.
Maintain up-to-date knowledge of company services, local regulations, and safety guidelines.
Meet or exceed performance metrics such as call handling time, resolution rate, and customer satisfaction scores.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent; some college preferred.
1-2 years of customer service experience, preferably in utilities, waste management, or related industries.
Strong communication and problem-solving skills.
Proficiency in computer systems, including Microsoft Office Suite.
Ability to work in a fast-paced environment and handle high call volumes.
Professional, courteous, and customer-focused demeanor.
Work Environment:
Office setting with frequent phone and computer use.
May require occasional interaction with field staff or site visits.
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$24-25 hourly 6d ago
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Customer Service Representative
Waste Connections 4.1
San Jose, CA jobs
Green Team of San Jose, a Waste Connections company, is looking for ahigh energy Customer ServiceRepresentativeto join our team in San Jose, CA!Previous waste experience would be a huge
plus
!
The schedule will be Monday-Friday 8 hour shift between the hours of 7am and 6pm.
The starting pay for this position is $40/hour.The pay range for this job category is $40-42/hour.
We also offer great family benefits, 401k with a company match, paid vacation time, etc.!
Why you should join us!
CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important.
INTEGRITY: Our definition is "saying what you will do and then doing it!" We keep our promises to our customers and our employees.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietaryoperational systems.
Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receiveordersforinstallation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collectsdeposits, prepares change of address records and issues discontinuanceorders.
Demonstrate effective use ofsoftware applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced,cooperative, high call volume environment. Solicit sale of new or additional services.
Key Responsibilities: Troubleshoot and resolve customer concerns while maintaining a positive attitude.
Professionalism: Ability to handle difficult situations with professionalism andempathy.
Cover for the reception desk when necessary.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSRcall areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensurehigh standards.
Also, long periods spent sitting,typing, or looking at a computer screen are common.
Coaching& Feedback: CSRs will receive regular feedback andcoachingto ensure continuous improvement and excellent service delivery.
MINIMUM JOB REQUIREMENTS:
Bilingual Requirement: Bilingual (English/Spanish) preferred but not required. This position does not include additional pay for bilingual skills.
Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred.
2 years of Customer Serviceexperience.
Experience with MS Word, Excel, and Email
preferred
.Typingand10-key skillsare required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
To be considered for any of our current openings you must complete an application at************************* Application information and additional instructions can be found once you select your position of interest.
We offer excellent benefits including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$40-42 hourly 6d ago
Customer Service Representative - In Office
Waste Connections 4.1
Tucson, AZ jobs
Waste Connections of Arizona is looking for a high energy Customer ServiceRepresentativeat our Tucson, Arizona facility.
This is an In OfficePosition on site in Tucson, Arizona.
Schedule: Monday - Friday 8:00am-4:00pm (40 hours per week)
Pay: $19.00 per hour with monthly performance bonuses up to $700 per month!
Why Choose Us?
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
What we need from you:
2 years ofhigh volume Customer Serviceexperience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$19 hourly 6d ago
Customer Service Representative
Waste Connections 4.1
New York jobs
Pay: Starting $21.00/hr. (depending on relevant experience)
Hours: 8 AM - 5 PM
Days: Monday - Friday
Why Choose Us?
We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
What we need from you:
2 years ofhigh volume Customer Serviceexperience
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Bilingual preferred
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Insurance: Life, Short Term/Long Term Disability
If you are a motivated professional with a passion for customer service, we encourage you to apply today!
us/en
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$21 hourly 4d ago
Customer Service Representative
Waste Connections 4.1
Rockford, IL jobs
Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL!Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
Other duties as assigned
What we need from you:
2 years ofhigh volume Customer Serviceexperience preferred
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Pay: $18.50/hr
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$18.5 hourly 6d ago
Collections Representative- Queens NY
Waste Connections 4.1
New York jobs
WHO ARE WE? WASTE CONNECTIONS, Inc. (NYSE: WCN) - We are the leading provider of sustainable waste and recycling solutions serving the New York City metropolitan area. With a commitment to customer service, environmental responsibility, and operational excellence, we are proud to support local communities while helping clients manage waste more efficiently. Join our growing team and be part of a mission-driven company making a real impact.
Job Description
Royal Waste has an immediate opening for a Collections Representative based in Queens, NY. We are seeking a detail-oriented and results-driven professional to join our team in-office, five days a week. In this role, you will be responsible for making a high volume of outbound collection calls on delinquent accounts, taking customer payments over the phone, setting up payment arrangements, and resolving service or billing-related issues. This position requires excellent communication skills, strong problem-solving abilities, and a customer-focused approach to managing delinquent accounts.
Schedule: Monday-Friday, in-office
Hours: 8:00 AM - 5:00 PM
Pay rate: Starting $25.00-$28.00( depending on relevant experience)
Key Responsibilities
Monitor and follow up on past-due accounts to ensure timely resolution
Contact customers via phone, email, and written correspondence to collect outstanding payments
Make 70-80+ outbound calls daily on delinquent accounts, managing automated call systems
Collaborate with managers and departments to strategize and execute monthly collection plans
Maintain accurate notes in customer portfolios
*Negotiate payment plans and settlements within company guidelines
Provide assistance with online payments
Meet or exceed collection targets and departmental goals
Handle difficult customer interactions and escalate calls when necessary
Report results to management
Qualifications & Skills
High school diploma or equivalent (Associate's or Bachelor's degree preferred)
Proficiency in Microsoft Office (Word, Excel, Outlook) and collections software
1+ years of experience in collections, accounts receivable, or a related customer service role
Strong negotiation and problem-solving skills
Excellent verbal and written communication abilities
Ability to work independently and collaboratively in a fast-paced office environment
Strong attention to detail and ability to handle confidential information
Benefits:
Competitive salary with performance-based incentives.
Comprehensive health, dental, and vision insurance.
401(k) retirement plan with company match.
Paid time off, holidays, and sick leave.
If you are a motivated professional with a passion for collections and customer service, we encourage you to apply today!
us/en
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$25-28 hourly 2d ago
Sales Representative
Waste Connections 4.1
New York, NY jobs
Royal Waste (Waste Connections) is currently looking for outgoing and experienced TerritorySalesRepresentativesfor our New York City market.
AtWasteConnections, we believe in rewarding hard work and ambition, which is why this position has a base salary between $65K to $75K with UNCAPPEDcommission!!
Job Duties:
Selling commercialwasteremoval and recycling services to an array of businesses; retail, restaurants, office buildings, hotels, and industrial clients.
Prospectingof newaccountsincluding calling on new customers "door to door," telephoneprospecting, joining business associations and networking groups, and using technology to create newsalesleads.
Building asalesfunnel utilizing our SalesforcedrivenCRMtool, ARES to track leads from the initial stages to the close of deals.
Being the main point of contact for a current book of business and interacting with those customers todeveloprelationships, grow revenue, execute service agreements and assist with their overall pricing and service needs and/or concerns.
Spending time in our OperationalHubs, interacting with Supervisors and Drivers to enhance overall strategicsalesplanningandaccount management.
Working with all internal departments to satisfy client requests, resolve customer issues and to execute company initiatives.
The Position Provides:
Uncapped Commission plan
Annual Chairman's Club recognition for top national performers! (Fantastic trips to popular destinations)
As a Territory Manager you will also be eligible to participate in WasteConnections new "Win-Win Equity Program". This is a quarterly incentive which is designed to provide a vehicle for you to earn equity ownership of the company - your efforts will be rewarded with more than just commission!
Excellent benefits package including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement!
Company paid Cell Phone and Microsoft Surface Pro!
Unlimited opportunities toadvance within this growing company!
"Connect with Your Future"
Ideal candidate will possess:
2+ years of SALESexperience
SolidWasteIndustry Experience a plus (
not required
)
Salesexperience within the NYCcommercial sector a plus (
not required
)
Experience with CRMsystems,Microsoft Word, Excel and Outlook
Excellent verbal and writtencommunication skills
Bachelor's Degree (
preferred
)
WasteConnections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$65k-75k yearly 6d ago
Sales Representative
Waste Connections 4.1
Clifton Park, NY jobs
County Waste (WasteConnections) is currently looking for outgoing and experienced TerritorySalesRepresentatives!
AtWasteConnections, we believe in rewarding hard work and ambition, which is why this position has a base of $55,000 with UNCAPPEDcommission!
Job Duties:
Selling commercialwasteremoval and recycling services to an array of businesses; retail, restaurants, office buildings, hotels, and industrial clients.
Prospectingof newaccountsincluding calling on new customers "door to door," telephoneprospecting, joining business associations and networking groups, and using technology to create newsalesleads.
Building asalesfunnel utilizing our SalesforcedrivenCRMtool,ARESto track leads from the initial stages to the close of deals.
Being the main point of contact for a current book of business and interacting with those customers todeveloprelationships, grow revenue, execute service agreements and assist with their overall pricing and service needs and/or concerns.
Spending time in our OperationalHubs, interacting with Supervisors and Drivers to enhance overall strategicsalesplanningandaccount management.
Working with all internal departments to satisfy client requests, resolve customer issues and to execute company initiatives.
Ideal candidate will possess:
2+ years of SALESexperience
SolidWasteIndustry Experience a plus (
not required
)
Experience with CRMsystems,Microsoft Word,Exceland Outlook
Excellent verbal andwritten communicationskills
WasteConnections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#ACSales
$55k yearly 6d ago
Sales Representative
Waste Connections 4.1
Humble, TX jobs
Waste Connections is currently searching for professionals who are looking for career growth opportunities and not just a sales position. So if you are willing to prove yourself, then career opportunities at Waste Connections are endless. Our ideal candidate will be a professional with a college degree, a few years of business to business experience, and a strong competitive drive to be the best.
Job Duties:
Selling commercial waste removal, disposal and recyclingservices
Preparing bids, weekly call reports and calling new and existing customers
Interacting with customers, non-profit, business associations and trade shows
Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service
Qualifications:
Bachelor's degree preferred
3+years outside sales
B2B experiencerequired
Solid waste industry experience preferred
Ability to manage time effectively
Punctual
Excellent communication and organizational skills
Computer literate
Goal oriented
Reliable transportation
Willingness to relocate as career advances.
Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$37k-58k yearly est. 6d ago
Roll Off/Construction Waste Sales Rep
Waste Connections 4.1
Apache Junction, AZ jobs
Waste Connections is looking for a Roll Off/Construction Waste Sales Representative to support the greater Phoenix Metro in Roll Off Sales!
Salary starting at $40k - $50k + Commission
Responsibilities:
Selling construction waste and recycling removal services to in and around the Denver metro area.
Preparing bids, weekly call reports and cold calling new and existing customers.
Being the main point of contact for a current book of business.
Interacting with customers, non-profit, business associations and trade shows.
Gathering contract expiration dates, documenting existing customer concerns and working with other departments to satisfy customer requests for service
70% of your time will be spent prospecting, building relationships and exploring market opportunities.
30% of this position will be spent in the office doing team building, strategic planning, and account management.
Qualifications:
2+ years outside business-to-business contract sales with a proven track record of success
Bachelor's degree in Business or Marketing or equivalent experience
Excellent communication, computer, and organizational skills
Must be able to effectively cover a large sales territory.
The position provides:
A competitive base salary plus commission
Guaranteed commission for the 1st three months
Company paid phone and iPad
A set monthly car allowance
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#ACSales
$40k-50k yearly 6d ago
Call Center Representative (Customer Service)
Recology 4.5
Santa Rosa, CA jobs
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
$33k-40k yearly est. 60d+ ago
Inside Sales Representative
Waste Connections 4.1
Elk Grove Village, IL jobs
Join a top provider of waste and recycling services! Groot Industries, a Waste Connections Company, is hiring amotivated, detail-oriented Customer Service/Inside Sales Representativeto support our dynamic sales team in Elk Grove Village, IL.
Key Responsibilities
Assist outside sales reps and brokers
Manage sales pipeline and customer accounts
Respond to phone and email inquiries
Perform data entry and lead tracking
Ensure customer satisfaction and resolve issues
Collaborate with the sales team to streamline processes
Qualifications
1+ years in sales support, admin, or customer service
Strong data entry, math, and computer skills
Excellent communication and multitasking abilities
Detail-oriented and self-motivated
Benefits
$20/hr + commission|Weekly pay ($50,000+ expected total annual earnings)
Medical, dental, vision, FSA
Life & disability insurance
401(k) with company match
Career growth opportunities
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$20 hourly 6d ago
Americas - Key Account Service Rep.
Clark's Shoes 4.1
Needham, MA jobs
Key Account Service Rep. Account management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers.
What You'll Do:
Maintain accurate order pool and manage customer's expectations accordingly. Shipment schedule, bulk order management, performance, and supply and demand management are all analyzed to maximize Clark's shipping potential. Collaborate with Demand Fulfillment to ensure fill rates are met and delivery of goods is on time and in full to customers.
Responsible for communication with customers regarding purchase order updates, price variances, shipping status, and all other information related to orders. Communicates product availability and status along with requesting extensions on purchase orders. Responsible for documentation on order changes and communicating any variance from the original purchase order agreement.
Coordinates with Customer Operations on customer requirements and maintains applicable value-added services information. Updates, validates, and audits Customer Table / Master information. Manages purchase order fill rates, shipping information, shipping methods, department numbers, etc. to minimize chargeback exposure. Knowledgeable on all EDI transactions and the appropriate procedures for processing.
Coordinates direct ships with inventory management team. With all direct ship/factory orders, you are responsible for ordering labels through third party websites.
Enters customer data into special label applications, orders labels from external sources, provides UPC codes upon request, and accesses customer websites when necessary.
Responsible for customer-facing reporting activities. Including ownership and distribution of existing reporting on order availability, pricing, product information, etc, as well as creation of new ad hoc reporting as needed. Expected to be proficient in all available reporting tools currently utilized by the business.
What You'll Bring:
High School Diploma: bachelor's degree preferred
Strong customer service skills; Excellent communication skills
Ability to analyze data
Bilingual - No
2-4 years of Account Management Experience
Customer Service Experience
Reporting - creating and running reports, understanding of selling and forecasts
Prioritize workload - strong organizational skills
Ability to utilize multiple applications
Excel Proficient
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.
This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.
As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.
Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
$34k-43k yearly est. 3d ago
Sales Development Representative - Remote, US
Slipstream It 4.7
Pennsylvania jobs
Introduction
At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.
Slipstream s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Job Summary
This exciting role sees a Sales Development Representative (SDR) will work closely with the Marketing Leadership Team and the Sales Development Manager; to set and execute integrated marketing outreach campaigns to reach our target audience and generate sales opportunities in Large Pharma target accounts nationwide.
The SDR will work with Marketing, Operations and Sales teams within the company delivering all aspects of demand and lead generation campaigns.
Responsibilities
Identify and qualify new business sales opportunities.
Prospect and drive new business opportunities in Large Pharma Market Cap.
Participate in the creation, presentation and sales of a complete value proposition via the telephone, LinkedIn, email and snail mail.
Constantly hit and exceed daily/weekly/monthly activity metrics.
Present value-based ROI using business metrics and compelling business justification.
Keep detailed records of activities and ensure data cleanliness in Salesforce.
High levels of professionalism and business and technical acumen.
Required Skills
Experience building a pipeline and qualifying and identifying leads.
Results driven and able to achieve/exceed annual sales quotas.
Some experience working on the phone (preferably sales).
Excellent written and verbal communication skills with an emphasis in being able to messages to various different stakeholders.
Outstanding time management skills.
Ability to easily understand new products and technology.
Knowledge of leveraging LinkedIn in a sales capacity.
CRM experience a plus.
1+ years experience working within outbound and inbound demand generation teams.
Information Technology telemarketing experience would be a preference.
Experience of working with campaigns, email platforms and CMS platforms.
Benefits
401k match
Comprehensive group health, dental, vision benefits
Life insurance/LTD
Discretionary PTO
Salary: $60,000-$65,000
Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
$60k-65k yearly 7d ago
Call Center Representative
Vertical Screen/Fieldprint 4.5
Mount Laurel, NJ jobs
About Us
At Fieldprint, we're more than a leader in identity management services - we're a team driven by purpose, innovation, and a commitment to making a difference.
We provide a full range of secure, efficient services including Livescan fingerprinting, fingerprint enrollment, Form I-9 Section 2 completion, badge photography and processing, and fitness determinations for a wide range of clients - from corporations and non-profits to federal, state, tribal, and local government agencies.
As a pioneer in the industry, we've built a reputation for developing advanced technology that delivers fast, accurate results. But what truly sets us apart is our people.
Fieldprint is powered by a diverse team of thoughtful, dedicated professionals who bring kindness, collaboration, and passion to everything we do. If you're looking to grow your career in a mission-driven environment where your contributions matter, we'd love to meet you.
Job Description
Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.
This is an on-site position located in Mt. Laurel, NJ. This position pays $17.20hr.
We are seeking the following shifts:
Monday, Tuesday, Thursday, Friday, Saturday (Wed/Sun off) 8am-4pm. (Training is the first 2 weeks from 9:30am-5:30pm)
Responsibilities
Receive incoming calls regarding fingerprinting requests
Determine locations via phone/computer for fingerprint collection
Follow up with fingerprinting site vendors to obtain all related documentation
Prepare and send welcome packets to new clients
Process fingerprints and channel to the appropriate agency
Monitor and maintain call center telephone line
Required Skills
Excellent phone, computer, and administrative skills
Excellent customer service skills
Professional and positive attitude
Ability to work in a fast paced environment
Proficiency in Microsoft Office suite, including Word and Excel
Bilingual in Spanish a plus, but not required.
Education
The candidate we are seeking will have at minimum a high school diploma or equivalent.
Benefits
Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.
Medical, dental and vision coverage with spouse/family coverage options
401K plan with generous company match
Flexible spending accounts
Voluntary insurance coverage plans (life, disability, etc.)
Paid lunch breaks
Paid time off
Paid holidays
Paid training program/ Internal employee development
Overtime options available
Casual dress code
Flexible work schedules
Employee referral bonus program
Additional Information
All candidates are subject to a drug test and a background screening.
Fieldprint, Inc is an equal opportunity employer. Qualified candidates will be considered in a non-discriminatory manner without regard to legally protected characteristics.
$17.2 hourly Auto-Apply 11d ago
Bilingual Call Center Representative I
Southwest Water Texas 4.1
Sugar Land, TX jobs
This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes.
What We Offer
* Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
* Health and Wellness Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
* 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
* Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
* Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
* Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
What You'll Do
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position will be willing and able to perform the following duties and others as assigned:
* Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner.
* Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction.
* Estimate adjustments to consumption and escalate to the manager to provide credit adjustments.
* Make outbound calls to customers as necessary.
* Works within established guidelines and policies.
What You'll Bring
Education
* High School Diploma or GED
Work Experience
* 1 year of directly related experience in customer care.
* Must be biligual
Work Environment
Office Based Role
$32k-39k yearly est. 11d ago
Administrative Representative
Southwest Gas Corporation 4.8
Yuma, AZ jobs
The Administrative Representative performs special and complex administrative and clerical skill functions and other duties as assigned.
MINIMUM QUALIFICATIONS
requires a minimum of two years of equivalent work experience.
This position must have a knowledge of complex administrative and clerical procedures requiring sound judgment and initiative regarding actions to be taken; standard office and desktop equipment; standard word processing, spreadsheet and other applications; mainframe and web-based systems, as needed according to department.
This position must possess strong interpersonal skills and the ability to communicate effectively with internal and external customers. This position must also have the ability to work independently with minimal supervision and be able to prioritize workload, have a thorough knowledge of other Southwest Gas departments, plus job knowledge of department-applicable practices and procedures and must possess problem-solving skills.
TYPICAL JOB FUNCTIONS
Perform assignments using office procedures of considerable complexity
Compose correspondence
Create spreadsheets including the use of functions and formulas
Exercise independent judgment in controlling office routines
Adapt guidelines, precedents and practices to changing situations
Ensure timeliness of work products
Process Company documentation with accuracy and prepare routine accounting journal entries according to supervisor's directions
Receive and complete transactions with the public, employees, vendors, suppliers or contractors by telephone or in person
Apply relatively complex bookkeeping and/or record-keeping principles in the maintenance of data and completion of records and reports
Specialize in operations of considerable complexity utilizing mainframe and web-based systems
Complete complex tasks which include preparation of invoices, payment authorizations, data compilation, spreadsheet analysis and graph preparation
May direct the work of other employees
Perform various equivalent functions of the lower classifications
Promote good internal/external customer relations
Facilitate work in progress among various departments
Perform other duties as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job
SPECIAL REQUIREMENTS
Must possess a valid driver's license
Must be available to work overtime
Must be able to work in another location, district, or department, when required
Must successfully complete all aspects of required training
Must comply with Company rules of general conduct, Company policies and procedures
SALARY DETAILS
$22.71 - $31.81
At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.
$34k-43k yearly est. Auto-Apply 2d ago
Mobility Sales Representative Positions Available
High Energy Solutions 4.0
Abilene, TX jobs
We are an expanding marketing firm based in Abilene! After seeing a successful first half of the year, we are adding clients to our portfolio and looking for excited team members to help us reach new goals and standars in our direct marketing and instore customer care divisions!
Job Description
We are an innovative company that is transforming the sales industry. We were founded by dedicated people looking to push the envelope by using cost-effective marketing campaigns and sales strategies.
Our goal is to provide the same marketing as the standard firm but at a fraction of the price. Our rapid success and rapid growth has set new business standards. We provide customers with the everyday value and uncompromising customer service that has made us so successful.
We are now accepting applications for Marketing / Sales Representatives for our mobility division to grow with our business. Be part of an exciting, fun working environment while helping to develop the Abilene and surrounding markets.
* We are actively seeking Entry Level Professionals for our Sales Team! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role!!
* Since we consider ourselves an up and coming leader in the area, we are looking for fast paced, high energy, competitive minded professionals to cross train in all areas. Including:
Marketing and Sales Advertising
Public Relations
Entry Level Management
Customer Service Promotions
We Prefer to Train and Develop our Employees for Maximum Performance!!!
Qualifications
We are seeking individuals with LEADERSHIP qualities, great COMMUNICATION skills, people that excel through competition and have a drive for SUCCESS.
The main job responsibility is to aid our Marketing Representatives, Sales Associates, and Senior Staff in specific projects related to our clients.
- Ability to start right away
- High School degree or higher
- Great Communication skills
- Ability to work cooperatively as part of a team
- Interact with customers to provide top notch service
- Upbeat, energetic, positive personality
Don't miss this phenomenal opportunity to earn an unlimited income!!!
- Apply - Please submit your RESUME for further review.
This Position is W-2, NOT 1099!
No Door to Door Sales No Telemarketing Sales No Business to Business Sales
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-40k yearly est. 13h ago
Inside Sales Representative III - IVA
Setpoint Integrated Solutions 4.2
La Porte, TX jobs
The Inside Sales Representative III serves as a senior liaison between our customers and our company, translating highly complex customer needs into winning proposals for new products, systems, applications, and WIP jobs. This role requires an expert understanding of customer requirements, the ability to select and size appropriate solutions, negotiate competitive prices from suppliers, and present compelling offers to customers. The Inside Sales Representative III focuses on providing solutions for multiple product lines and/or applications and facilitates quotations for parts and buy-out items as needed.
Responsibilities:
Develop and maintain an expert knowledge of the company's services, product lines, sales territories, product applications, and pricing structures.
Understand and apply OEM relationships to the Customer Solutions Process.
Review, process, and submit customer orders
Quoting products and assemblies.
Quoting multiple product lines within the vertical.
Verifying pricing.
Sourcing materials.
Collaborate with Account Managers, Operations, and Production Coordinators to address highly complex customer service issues.
Build and maintain customer trust in the company as a quality, value-added solutions provider.
Assist Inside Sales Representatives and Managers within the vertical and other vertical teams with similar duties and responsibilities.
Mentor and train junior and intermediate sales representatives within the team.
Lead special projects and initiatives to improve sales processes and customer satisfaction.
Navigate complex capital projects.
Positional Requirements & Qualifications:
Education & Experience:
Bachelor's degree in business or engineering preferred, or equivalent technical school certification.
Alternatively, at least 4-6 years of experience in a customer-facing role within the relevant industry.
Skills & Abilities:
Proficiency in quality standardization procedures and computer systems.
Completion of advanced computer-based technical training.
Completion of applicable product type instructor-led technical training.
Successful completion of advanced customer experience training.
Successful completion of shop orientation hours for assigned product vertical.
Successful completion of the level III assessments for the assigned product vertical.
Strong written and verbal communication skills.
Advanced knowledge of valves and related products.
Advanced understanding of the chemical, refining, and power markets.
Advanced knowledge of Microsoft Office software.
Basic mechanical aptitude.
Ability to perform job functions with minimal supervision.
Clear background check and drug/alcohol screening.
Essential Physical Functions
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time
Must be able to travel and have a clear driving record in accordance to company driving guidelines
$48k-75k yearly est. 3d ago
Sales Development Representative
Camber 3.2
New York, NY jobs
About Us:
Camber builds software to improve the quality and accessibility of healthcare. We streamline and replace manual work so clinicians can focus on what they do best: providing great care. For more details on our thesis, check out our write-up: What is Camber?
We've raised $50M in funding from phenomenal supporters at a16z, Craft Ventures, YCombinator, Manresa, and many others who are committed to improving the accessibility of care. For more information, take a look at: Announcing Camber
About our Culture:
Our mission to change behavioral health starts with us and how we operate. We don't want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:
1) Improving accessibility and quality of healthcare is something we live and breathe. Everyone on Camber's team cares deeply about helping clinicians and patients.
2) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.
About the role:
Being an SDR at Camber involves reaching out to potential clients (pediatric behavioral health owners) to generate interest in our platform. SDRs will focus on booking demos for the sales team, building relationships with potential clients, and executing marketing campaigns to support the growth of the Camber community. The position is ideal for individuals passionate about sales, healthcare, and helping clinician-led businesses survive and thrive.
What you'll do:
Outreach: Making a high volume of calls (over 500 per week) to engage prospects and book demos, along with outreach across other channels (email, social, etc).
Lead Qualification: Identifying and qualifying leads by understanding their needs and aligning them with Camber Health's solution.
Relationship Building: Building rapport with prospects and addressing initial objections.
CRM Management: Tracking and documenting account and decision-maker details in the CRM.
Goal Achievement: Meeting weekly goals for demo bookings and lead generation.
What we're looking for:
Sales Passion: Enthusiasm for sales and a desire to drive top-of-funnel growth.
Deep Customer Empathy: Passion for the healthcare sector and a desire to help pediatric behavioral health owners provide more care to families impacted by a diagnosis.
Communication Skills: Strong verbal and written communication skills for engaging with prospects.
Self-Motivation: Ability to go above and beyond and hustle to achieve goals.
Adaptability: Thriving in a fast-paced, startup environment.
Perks & Benefits at Camber:
Comprehensive Health Coverage: Medical, dental, and vision plans with nationwide coverage, including 24/7 virtual urgent care.
Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that works best for you.
Paid Parental Leave: Up to 12 weeks of fully paid time off for new parents (
birth, adoption, or foster care)
.
Financial Wellness: 401K (traditional & Roth), HSA & FSA options, and monthly commuter benefits for NYC employees.
Time Off That Counts: 18 PTO days per year
(plus rollover
), plus office closures for holidays, monthly team events, company off-sites, and daily, in-office lunches for our team.
Fitness Stipend: $100/month to use on fitness however you choose.
Hybrid Flexibility: In NYC? We work in the office 3-5x/week, with flexibility when life happens. Fridays are remote-friendly.
Camber is based in New York City, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.
Building an inclusive culture is one of our core tenets as a company. We're very aware of structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don't think they meet all of the requirements. If that's you and you're reading this, we'd like to encourage you to apply regardless - we'd love to get to know you and see if there's a place for you here!
In addition, we take security seriously, and all of our employees contribute to uphold security requirements and maintain compliance with HIPAA security regulations.