CSR Payment Processors
NRI, Inc. job in Washington, DC
About the Role
NRI Staffing Resources is hiring CSR Payment Processors for our new client in Fairfax, VA. This role is ideal for customer service professionals who excel in a fast-paced call center environment and are committed to delivering accurate, efficient, and friendly support. After completing two weeks of paid virtual training, team members will transition to full-time onsite work. This is a temp-to-hire opportunity with the potential for long-term growth after 600 hours of successful performance.
Key Responsibilities
Handle inbound and outbound calls in a courteous, professional manner.
Assist customers by providing accurate information about available services and payment processes.
Process payments, verify information, and maintain compliance with all financial handling protocols.
Schedule, confirm, and update client appointments based on service needs.
Maintain organized and accurate client data, call logs, and transaction records.
Coordinate with internal departments to ensure smooth and efficient service delivery.
Meet or exceed individual and team performance goals, including call quality, accuracy, and productivity.
Remote Licensed Therapist-Urgently Hiring-AT
NRI, Inc. job in Maryland City, MD or remote
Remote Therapist (Part-Time) - Maryland Licensed
Exciting Opportunity to Make a Difference-On Your Schedule
We are seeking a compassionate and motivated Therapist to join a growing, supportive team providing 100% remote clinical services via telehealth. This flexible, part-time role is ideal for licensed clinicians looking to maintain work-life balance while delivering meaningful, client-centered care.
Position Highlights
$50-$60 per hour, based on experience
Minimum of 10/15 hours per week
Fully remote - telehealth only
Flexible scheduling - set your own hours
Clients provided - no need to build your own caseload
Ability to choose your preferred population
Supportive and collaborative work environment
Bilingual Spanish is a plus (not required)
Transfer Process
Remote or Las Vegas, NV job
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
Desired Skills and Experience
Experienced call center professional with 3 years' experience preferably in healthcare but not required. Bilingual Spanish a plus. This is a temporary opportunity. Starts in office and after a few weeks will be fully remote. Must be available to start ASAP upon completing a background check.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Portfolio Property Manager-AT
NRI, Inc. job in Washington, DC
Are you an experienced property management professional looking to take the next step in your career? A confidential residential real estate firm is seeking a Portfolio Property Manager to oversee a group of residential communities including condominiums, HOAs, and cooperative properties.
This full-time, onsite role is ideal for a motivated individual who thrives in a fast-paced environment and brings a strong background in operations, administration, financial management, and resident relations.
If interested, please send your resume to: **************************
Easy ApplyIDD Reviewer/Case Manager-Immediately Hiring-AT
NRI, Inc. job in Washington, DC
IDD Reviewer - Washington, DC
We are seeking a skilled and compassionate IDD Reviewer to join a mission-driven organization dedicated to supporting individuals with developmental disabilities in a residential setting. This role is ideal for a professional with 2-5 years of hands-on experience who is committed to advocacy, quality care, and improving the lives of individuals with intellectual and developmental disabilities.
This position is remote, with required weekly visits to residential sites throughout Washington, DC. Candidates must be current DC residents.
Key Responsibilities
Conduct comprehensive evaluations to assess residents' individual needs, strengths, and challenges
Collaborate with interdisciplinary teams to develop, implement, and monitor individualized service plans
Interview residents and family members to gather insights and ensure person-centered care
Maintain accurate and timely documentation of resident progress and evolving needs
Stay current on best practices, techniques, and advancements in the developmental disabilities field
Coordinate with external agencies and funding sources, including Medicaid and Medicare, to ensure compliance and proper documentation
Advocate for residents' rights, independence, well-being, and community inclusion
Provide training and guidance to staff on effective support strategies
Manage a remote workload while conducting required on-site visits across Washington, DC
For immediate consideration, please submit your resume to:
**************************
Easy ApplyProfessional Development Coordinator
NRI, Inc. job in Washington, DC
Duties & Responsibilities:
Work with the Senior Manager of Professional Development to assist in the design and execution of attorney onboarding initiatives. Tasks include drafting welcome communications, creating orientation schedules, and arranging key logistics for efficient attorney integration.
Foster collaboration with various administrative departments and practice groups within the firm to ensure an effective and smooth onboarding and orientation process for all new associates.
Manage the arrival and departure processes for associates using Workday, ensuring the streamlined execution of hiring and termination activities.
Independently monitor and document integration and development milestones for legal staff, including, tracking onboarding check-ins, development discussions, and readiness for promotion. Keeping precise records of practice group assignments, group leader and mentor assignments, and any role changes.
Handle advance payment submissions for incoming associates, guaranteeing accurate and timely processing.
Work closely with the Director of Attorney & Alumni Relations on bar renewal, immigration and alumni matters including administering D.C. Bar payments, diligently tracking bar membership statuses for all attorneys, coordinating the annual DC Bar renewal process, assisting with immigration and visa details for current and prospective firm lawyers, and assisting with research for updating alumni information and conducting searches in the alumni database.
Coordinate efforts related to Professional Development initiatives, such as arrival and departure announcements, CovNet pages, development roadmaps, and orientation tools.
Assist with the associate mentoring program by coordinating welcome lunches and aiding in strategic mentor-mentee pairings.
Coordinate efforts with other offices on the preparation and distribution of monthly mentoring topics and reminders.
Facilitate the planning of meetings, social events, and other programs aimed at enhancing engagement and collaboration within the firm.
Assist in compiling data and reports regarding performance trends, utilization, and staffing patterns.
Provide support to the Sr. Director of Professional Development with administrative matters and special projects as assigned.
Carry out additional responsibilities as assigned.
Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.
Litigation Paralegal-Must Be Bilingual- AT
NRI, Inc. job in Washington, DC
An established legal team in Washington, DC is currently seeking a Bi-Lingual Paralegal to support attorneys with case preparation, legal research, and document management. This role requires strong organizational skills, attention to detail, and fluency in both English and a second language (Spanish preferred).
Key Responsibilities:
Assist with preparation and filing of legal documents
Conduct legal and factual research
Manage and organize case files and discovery materials
Translate legal documents and facilitate communication with clients in both languages
Provide general administrative support to attorneys
For immediate consideration, please send resume: **************************
Easy ApplyCareer Advisor
Washington, DC job
Job Title: Corporate Representative Salary Range: $55-60,000 Annual Starting Salary
Purpose: A socially-conscious company is seeking a Corporate Representative aka Career Advisor for a workforce development program. The ideal candidate is business-minded, results-driven, and comfortable building relationships to provide comprehensive career services to low-income and underserved job seekers. The ideal candidate can provide individualized career services in group and one-on-one settings, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping underserved job seekers discover their strengths, develop short- and long-term goals, and take actionable steps towards career development.
Duties and Responsibilities
Conduct intake, eligibility screening, and job readiness assessments with program participants
Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
Develop individualized employment service plans for participants
Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
Conduct reengagement efforts through home visits and other forms of outreach
Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
Refer clients to vocational trainings, technical skills classes, and other certification programs
Meet weekly, quarterly, and annual enrollment and job placement numbers
Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment
Desired Qualifications
Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
Experience developing individualized service and/or employment plans for participants preferred
Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
Familiar with Salesforce, Microsoft Teams, and/or SharePoint preferred
Understanding of workforce development, employment services, and adult education a definite plus
Strong communication skills, professional demeanor, sound judgment, and strong organizational skills
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Paid Time Off Package
401K Matching After 1 Year
Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency
LPN Needed-Full time or Part time-AT
NRI, Inc. job in Washington, DC
We are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team full-time. The ideal candidate will hold a current DC LPN license and have experience providing high-quality patient care in a fast-paced environment. As an LPN, you will be responsible for supporting physicians and RNs while delivering excellent care tailored to each patient's needs.
Licensed Practical Nurse Requirements and Responsibilities:
Plans and manages patient care according to each patient's needs.
Interviews patients and records their medical history and physical condition.
Obtains patient vital signs, including pulse, blood pressure, temperature, and respiration.
Provides routine care for patients.
Observes patients' health.
Reviews medical charts.
Accompanies patients to their rooms.
Assists physicians and registered nurses.
Communicates with patients and their families.
Performs standard diagnostic procedures including EKG, phlebotomy, venipuncture, PFT, and Doppler.
Prepares specimens for lab courier.
Administers medications.
Provides wound care.
Prepares and administers injections and/or enemas.
Assists with patient comfort.
Monitors catheters
This is a Full time Position
We have hours from: 3pm-11pm or 11pm-7am(Overnight Shift)
Morning shifts is full as of now, but we can consider
For immediate consideration:
Please send your resume to **************************
Easy ApplyRetirement Plan & Payroll Specialist (Part-Time, Onsite - Arlington, VA)
NRI, Inc. job in Washington, DC
The Retirement Plan & Payroll Specialist provides expert support for all aspects of retirement plan administration while ensuring accurate, compliant payroll processing. The incumbent will serve as the subject matter expert on 401(k), 457(b), 457(f), and Pension plans and will support payroll operations for salaried and hourly staff. This role requires strong knowledge of federal regulations, payroll processing, and retirement plan administration.
Responsibilities:
Manage daily operations of 401(k), 457(b), 457(f), and Pension plans.
Ensure compliance with ERISA, IRS, and other regulatory requirements.
Coordinate plan audits, annual testing, filings (e.g., Form 5500), and employee communications.
Serve as liaison with plan vendors, internal HR teams, and other stakeholders.
Develop and maintain plan documentation and employee education materials.
Support bi-weekly payroll processing, including verification of payroll data, benefit deductions, and tax withholdings.
Prepare payroll reports and assist with audits or adjustments as needed.
Communicate with tax agencies and vendors to resolve compliance issues.
Triage and assign incoming HR tickets.
Respond to retirement-related employee inquiries promptly and professionally.
Deliver high-quality HR service while upholding organizational standards.
IDD Reviewer
NRI, Inc. job in Washington, DC or remote
We are seeking a skilled and compassionate IDD Reviewer to join our team in providing exceptional care and support to individuals with developmental disabilities in a residential setting. The ideal candidate will bring 3-5 years of hands-on experience working with developmentally disabled individuals and a strong commitment to improving their quality of life. Must be a Washington DC resident.
Responsibilities
Conduct detailed evaluations of residents to assess individual needs, strengths, and challenges.
Collaborate with interdisciplinary teams to develop and implement individualized service plans.
Conduct interviews with residents and their families to gather insights and ensure their voices are heard.
Maintain accurate, up-to-date records of resident progress and changing needs.
Stay informed on advancements, best practices, and techniques in the field of developmental disabilities.
Liaise with external agencies and funding sources-including Medicaid and Medicare-to ensure proper documentation and billing.
Advocate for residents' rights, well-being, independence, and community inclusion.
Provide training and guidance to staff on effective strategies for supporting developmentally disabled individuals.
Work remotely with required weekly visits to residents throughout Washington, DC.
Shift: Monday - Friday 8:30a-5p
Certified Medical Assistant
NRI, Inc. job in Washington, DC
We're seeking a skilled and compassionate Certified Medical Assistant (CMA) to provide essential healthcare services in a secure correctional facility. This role requires a professional who can deliver quality care in a fast-paced, high-security environment while demonstrating empathy, composure, and strong clinical judgment.
Responsibilities:
Perform phlebotomy with accuracy and confidence; recent hands-on experience required.
Assist with basic medical procedures, including administering medications, wound care, and patient assessments.
Accurately document all care and treatment in Electronic Health Records (EHR) systems.
Maintain and organize treatment areas, manage medical supplies, and ensure proper inventory levels.
Collaborate effectively with healthcare staff, correctional officers, and patients to provide safe, respectful care.
Shift: Monday - Friday 7a-3p (must be available to work one or two weekends a month)
Healthcare Intake Specialist
NRI, Inc. job in Washington, DC
Intake Representative
Schedule: Full-time, Monday-Friday, 8:00 a.m. - 5:00 p.m. Type: Long-term Contract
MUST BE A DC RESIDENT.
please send your resume to ************************
Benefits: Vacation and sick leave, plus 7 paid holidays
Overview:
We are currently seeking a detail-oriented and motivated Intake Representative to join our team. This is a long-term opportunity offering stability, growth, and excellent work-life balance. The ideal candidate will be a recent graduate with strong academic performance and relevant internship experience, particularly within the healthcare or public health fields.
Qualifications:
Bachelor's degree in Public Health or a related field
Strong interest in the healthcare field
Exceptional organizational and critical thinking skills
Ability to work independently with minimal supervision while maintaining a high standard of work quality
Proven ability to collaborate effectively with a remote team
Expert proficiency in Microsoft Office Suite
Demonstrated understanding of medical terminology
Knowledge of Medicaid eligibility systems a plus
Flexibility and adaptability in a dynamic environment
Responsibilities:
Process requests following physician review
Evaluate documentation language and collaborate with physician reviewers, clinical reviewers, or managers to ensure all information is accurate and complete before sending correspondence to providers
Obtain clinical information from client systems or contact providers directly when additional details are needed for review
Maintain accurate and organized records while adhering to established procedures and timelines
Ideal Candidate:
A proactive, adaptable professional who enjoys working in a mission-driven healthcare environment, values teamwork, and delivers consistent, high-quality work with attention to detail.
Please forward resume to ************************
Sonia Benson
Easy ApplyMedication Nurse (LPN)
NRI, Inc. job in Washington, DC
Please send resume to ************************
Schedule: Full-time or Part-time Hours: 11:00 p.m. - 7:30 a.m. Pay Rate: $40.00 per hour
Our client is seeking a dedicated and compassionate Medication Nurse (LPN) to join their healthcare team. This is an excellent opportunity for an experienced nurse who is passionate about serving the underserved population and making a meaningful difference in their community.
Qualifications:
Active Washington, D.C. LPN license (required)
Minimum of 2 years of solid nursing experience
Strong background working with the underserved population
Up-to-date immunizations
Experience in psychiatric or behavioral health settings is a plus
Excellent attention to detail and ability to thrive in a fast-paced environment
Responsibilities:
Administer medications as prescribed by the Medical Director or Clinic Physician
Ensure all medications are dispensed accurately and on schedule
Maintain compliance with established clinical and safety standards
Collaborate closely with medical staff to support patient care
Accurately update and maintain medical records daily
Why This Role?
This is a rewarding opportunity for a nurse who takes pride in delivering high-quality care to those in need. Many LPNs pursuing their BSN find this position ideal due to its flexibility and supportive environment.
If you are a motivated and compassionate nurse who wants to make a difference, we'd love to hear from you!
Sonia Benson
************************
Easy ApplyContract Closeout Specialist
NRI, Inc. job in Washington, DC
We are seeking a detail-oriented and proactive Contract Closeout Specialist to join our acquisition support team. The contractor will provide general acquisition support, with a primary focus on contract closeout administration. This role requires a strong understanding of contract documentation, attention to detail, and the ability to work collaboratively across teams. Must be able to pass a background check.
Responsibilities:
Perform contract closeout for various contract types in accordance with contractual terms and conditions.
Interpret and analyze contract documentation and invoice data to ensure accurate closeout packages.
Audit contract files to ensure accuracy and completeness.
Obtain concurrences for closeout from the Contracting Officer's Representative (COR) and vendors.
Prepare letters, memorandums, and other forms in support of contract closeout activities.
Coordinate with the closeout team lead and program office to ensure cross-functional team efficiency.
Interact with internal/external customers, peers, and management at all levels.
Encourage and participate in teamwork in a positive and proactive manner.
Track closeout statistics to achieve department goals and maintain cognizance of progress.
Recommend de-obligation of excess funds following agency guidelines and procedures.
Prepare contract completion statements and manage disposal of contract files.
Prepare ad hoc reports and attend meetings to provide input and analysis on contract closeouts.
Shift: Monday - Friday 8a-5p
Legal Administrative Assistant
NRI, Inc. job in Washington, DC
Duties and Responsibilities:
Provide detailed and high-level secretarial and administrative support in a Team of 2 or 3 Legal Administrative Assistants (LAAs).
Coordinate and maintain effective office procedures and efficient workflow; comply with policies and procedures set by the Firm; establish and maintain harmonious working relationships; foster an atmosphere of teamwork and cooperation.
Work effectively with other LAAs within the assigned team; provide occasional coverage to other LAAs on the floor when needed and volunteer for overflow work assignments when time permits; must be able to collaborate and work in a shared workspace and be accessible to both lawyers and other LAAs.
Work closely to mentor, share knowledge, best practices and answer any Firm policy and procedural questions for assigned LAA incumbents. Provide guidance when necessary and lead by example.
Schedule client meetings, reserve conference rooms, coordinates audio visual equipment and food needs via CovReservations. Registers Firm guests with Security/Client Services.
Coordinate all aspects of lawyers' travel arrangements (domestic and international) and prepare travel itineraries; monitor and process travel reimbursements in a timely manner; maintain Outlook calendar and monitor crucial due dates for lawyers as required.
Organize, coordinate and communicate pertinent information with other team members. Answer phones and direct callers as required. Receive, register and assist visitors as required.
Type, revise and proofread general correspondence, memos, legal documents, reports in Excel, etc. from various sources (e.g., handwritten notes, tape dictation).Prepare draft communication outlined by lawyer as required. Ensure accuracy and clarity of all work product in a timely manner.
Utilize iManage document management system effectively as a central repository for all matter related documents.
Establish and maintain records of documentation in a searchable electronic format (hard copies only when necessary). File hard copy data and documents as necessary in a timely manner. Retrieve information from storage as requested. Send paper files to storage on a periodic basis. Use Records Management System to process files for storage and retrieval. Update subscription books as required.
Maintain lawyers' time in Intapp Time, proofread and submit finalized time to Accounting on a daily basis (unless client directs otherwise). Maintain knowledge of client requirements for billing and prepare client billing as required. Prepare New Business Matter and update list of client/matter codes. Maintain and follow through on all client billing matters.
Maintains appropriate sense of urgency and completes all work assignments within agreed upon deadlines.
Create and maintain up-to-date lawyer preference information supported by the assigned team reflecting specific instructions and expectations of the lawyers.
Notify LAA Administration WA and Floor Coordinator upon arrival every morning, via e- mail, and provide any pertinent information as required. Notify LAA Administration WA and Floor Coordinator about availability to assist with overflow work.
Coordinate any planned time out of the office (PTO) with Team members prior to submitting request to LAA Supervisor, via Workday, for approval.
Submit timesheets for approval in a timely manner. All overtime must be pre-approved by Legal Administrative Assistants Services Manager and/or Legal Administrative Assistants Supervisor.
Mandatory participation in the Legal Administrative Assistants Certification Program.
Timely and regular attendance.
Perform other duties as necessary and as assigned by your supervisor for efficient functioning of the Department.
Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.
Credentialing Administrative Assistant
NRI, Inc. job in Washington, DC
Responsibilities
Requisition office supplies, equipment, and publications; reconcile purchase orders.
Assist the Administrative Officer (AO) with procurement requests, training and travel documentation, vouchers, and other forms.
Review reports, correspondence, and management/program analysis documents for format, content, and proper distribution.
Explain reporting procedures and requirements to staff and operating officials.
Develop or revise administrative policies and procedures to improve organizational efficiency.
Compile and distribute reports on program goals, budgets, staffing levels, and performance metrics.
Prepare routine office correspondence, charts, graphs, statistical information, PowerPoint presentations, and reports using office software.
Maintain and update information management systems, including forms, records, mail, directives, and publications.
Respond to and coordinate inquiries about office functions and services.
Plan and manage a variety of administrative and support services.
Provide guidance on administrative problems and ensure timely responses.
Perform routine calculations, including cost estimates, production rates, staff hours, and workload figures.
Prepare charts, graphs, and narrative information for management or program analysis reports.
Coordinate staff meetings, reserve rooms, notify participants, and prepare minutes.
Maintain the Office Director's calendar, scheduling and rescheduling appointments as needed.
Review incoming correspondence, publications, regulations, and directives; take action or seek clarification as appropriate.
Evaluate and improve correspondence processes across multiple organizational segments.
Establish control records for incoming correspondence and action items; follow up to ensure timely completion.
Compile requested information from internal offices and prepare reports or correspondence independently.
Review documents requiring coordination for accuracy, compliance, and format; return items for correction when necessary.
Perform other duties as assigned, including occasional emergency operations support due to the nature of police and law enforcement operations.
Flexibility is essential, as responsibilities may vary significantly from primary duties.
Shift: Monday - Friday 7a-3:30p
Certified Nursing Assistant (PRN)
NRI, Inc. job in Washington, DC
As a CNA, you would provide direct nursing care and support to individuals experiencing homelessness, particularly those with medical needs. This role involves working closely with a multidisciplinary team to ensure residents receive compassionate, trauma-informed, and culturally competent care.
Responsibilities:
Assist with daily living activities, including bathing, dressing, grooming, and mobility support.
Take vital signs, observe and report changes in residents' conditions, and assist with basic medical procedures under supervision.
Aid residents with medication reminders and ensure proper documentation.
Maintain cleanliness and hygiene standards within the facility, adhering to infection control protocols.
Accurately record observations, interventions, and resident responses in electronic health records.
Work with healthcare providers, case managers, and shelter staff to develop and implement individualized care plans.
Respond to medical emergencies and assist in de-escalating situations as needed
Shift: Monday - Sunday 7a-7p (Provide coverage during absences)
Client Service Specialist (Legal Secretary) - Litigation Support
NRI, Inc. job in Washington, DC
Search Conducted by: NRI Legal Resources
NRI Legal Resources has been exclusively retained to identify qualified candidates for a Client Service Specialist (Legal Secretary) position on behalf of a prestigious, globally recognized law firm. This opportunity is based in the firm's Washington, D.C. office and focuses on providing high-level litigation support.
The successful candidate will join a collaborative, high-performance legal team serving a sophisticated client base, including multinational corporations and financial institutions.
Position Overview:
The Client Service Specialist will provide comprehensive administrative and client service support to attorneys, facilitating efficient legal practice operations and exceptional service delivery. This role is integral to litigation case management and administrative coordination across internal teams and external stakeholders.
Key Responsibilities:
Maintain regular in-office presence to foster a collaborative and efficient support environment.
Coordinate legal tasks, litigation support, and administrative projects for attorneys and clients.
Manage time entry, expense reporting, client billing, meeting scheduling, and matter opening processes.
Draft, format, and edit legal documents and correspondence in English and Spanish.
File legal documents with appropriate courts or agencies, ensuring accuracy and timeliness.
Collaborate with internal resources (Document Services, Finance, Practice Support, etc.) across multiple offices to execute assignments.
Support and monitor the client billing process, including applying billing codes, proofreading, processing rate adjustments, write-offs, and maintaining billing protocol compliance.
Maintain accurate records in the document management system and facilitate best practices in file organization and task tracking.
Manage attorneys' calendars, travel arrangements, and daily workflow support needs.
Work overtime when required and provide support on additional firm projects as needed.
Bilingual Legal Secretary-Hiring Imediately-AT
NRI, Inc. job in Washington, DC
Client Service Specialist (Legal Secretary) - Litigation Support
Search conducted by: NRI Legal Resources
A prestigious and globally recognized law firm headquartered in Washington, D.C. has partnered exclusively with NRI Legal Resources to identify a qualified Client Service Specialist (Legal Secretary) to join its high-performing litigation team.
This position supports attorneys handling complex litigation matters and offers the opportunity to work in a collaborative, fast-paced legal environment serving an elite, multinational client base.
Position Overview:
The Client Service Specialist will provide a wide range of administrative and legal support services. The ideal candidate is proactive, organized, and excels in handling litigation processes and client service tasks in both English and Spanish.
Key Responsibilities:
Maintain an in-office presence to support collaborative work.
Coordinate legal and administrative projects for attorneys and clients.
Manage time entry, billing, expenses, scheduling, and matter intake.
Draft, format, and edit legal documents and correspondence in English and Spanish.
File legal documents with courts or regulatory bodies as needed.
Work closely with internal departments (Document Services, Finance, Practice Support, etc.).
Support billing functions: rate adjustments, proofreading, write-offs, and compliance.
Maintain accurate documentation in the firm's systems and ensure file organization.
Manage calendars, travel arrangements, and daily workflow.
Provide overtime support and assist with firm-wide initiatives as needed.
Skills & Proficiencies:
Strong multitasking and organizational skills.
High-level proficiency in:
MS Word Suite (including comparison tools)
MS Outlook (calendar/email)
MS Excel and PowerPoint
Document management systems
Web conferencing tools
Familiarity with legal billing and court filing procedures.
Professional communication and interpersonal skills.
Ability to meet tight deadlines while maintaining confidentiality.
Strong command of English grammar and legal formatting standards.
Qualifications:
Bachelor's degree preferred.
Fluent in English and Spanish (written and spoken) -
Required
.
Minimum 6 years of legal secretarial or related legal experience.
Prior litigation experience -
Required
.
Prior law firm experience
Compensation & Benefits:
Salary range: $76,100 - $108,000 (commensurate with experience)
Bonus: Performance-based
Benefits include:
Medical, Dental, Vision, Life, and Disability Insurance
HSA & FSA Options
401(k) with Profit Sharing
Paid Holidays & PTO
Parental Leave & Family Support
Mental Health & Wellness Programs
Professional Development Resources
Commuter & Travel Benefits
Legal, Auto, Home, and Pet Insurance
Anniversary Bonus Program