**Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for supporting the success of important customer accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior CSM works closely with enterprise clients to help drive positive outcomes, support service delivery, and contribute to account retention and growth through effective relationship management. The Senior CSM assists in managing the relationship lifecycle for assigned accounts, serving as a key point of contact and collaborating with internal teams to ensure high-quality service delivery.
The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently. The Senior CSM is expected to identify and escalate challenges or opportunities to senior colleagues, contribute to process improvements, and maintain strong working relationships with both customers and internal stakeholders.
**Duties and Responsibilities:**
**Strategic Account Management**
· Serve as the lead point of contact for NDBS enterprise customers, developing strong, long-term relationships with key stakeholders and decision-makers.
· Develop and execute customer success strategies that align with the customer's business objectives, ensuring the delivery of tangible outcomes.
· Conduct value business reviews, providing insights on performance metrics (SLAs/KPIs), risk assessments, and recommendations for future success.
· Drive strategic discussions with customers to identify and capitalize on opportunities for optimization, growth, and innovation in service delivery.
**Customer Advocacy and Escalation Management**
· Act as the primary advocate for customers, ensuring their needs and concerns are heard and addressed within the company.
· Manage and resolve complex customer issues and escalations, coordinating with internal teams to deliver timely and effective solutions.
· Monitor customer satisfaction, anticipate challenges, and proactively address potential issues to maintain strong relationships and customer health.
**Operational Excellence**
· Stay current with the delivery of managed services on the account (if applicable), ensuring that service levels meet or exceed contractual obligations and customer expectations.
· Collaborate closely with internal teams (Consulting, Operations, PreSales and Sales) to ensure value alignment on customer goals, service delivery, and long-term planning.
· Identify areas for process improvement and work with cross-functional teams to drive initiatives that enhance the customer experience.
**Revenue Growth and Business Impact**
· Proactively identify opportunities for account expansion through up-sell and cross-sell initiatives, collaborating with Sales and Product teams to drive additional value for customers.
· Partner with Sales and PreSales on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.
· Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market efforts.
**Thought Leadership and Best Practices**
· Act as a thought leader within the Customer Success organization, contributing to the development of best practices and innovative approaches to account management.
· Share expertise with other CSMs, fostering a collaborative culture focused on customer-centric solutions and continuous improvement.
· Lead by example in customer communications, project management, and issue resolution, demonstrating excellence in all aspects of account management.
**Reporting and Insights**
· Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health.
· Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies.
· Regularly assess the health of key accounts, providing proactive recommendations and action plans to ensure continued success.
**Position Requirements/Qualifications:**
+ Education: Bachelor's degree required; advanced degree (MBA or equivalent) preferred.
**Experience:**
+ 6+ years of customer success, account management, or related experience in a leadership or high-impact individual contributor role, preferably in SaaS, managed services, or cloud environments.
+ 5+ years of SAP, ERP, or similar industry experience, with expertise in managing medium to large scale accounts.
+ Demonstrated ability to manage complex, high-value customer relationships and deliver successful outcomes.
+ Proven track record of driving customer satisfaction, retention, and growth in a customer-facing role.
**Skills:**
+ Exceptional communication, presentation, and relationship-building skills, with the ability to engage and influence executive-level stakeholders.
+ Strong strategic thinking and problem-solving abilities, with the capability to develop and execute long-term customer success plans.
+ Expertise in ITIL and/or Agile frameworks, project management methodologies, and customer success platforms.
+ Proven ability to collaborate across teams and departments to achieve customer and business goals.
+ High business acumen, with the ability to identify opportunities for revenue growth and drive value for both the customer and the company.
Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits (************************************************************************ .
We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!
Please note that employment with NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify. We kindly ask that all applications be submitted directly and not through third-party agencies.
The annual base compensation range for this role will be ___________ - _________. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate's skill set, certifications, and experience.
**We transform. SAP solutions into Value**
$82k-128k yearly est. 32d ago
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IT Sales Managed Services/Healthcare Payer (Remote)
NTT America 4.8
NTT America job in Columbus, OH or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Sales Managed Services/Healthcare Payer (Remote) to join our team in Columbus, Ohio (US-OH), United States (US).
The ideal candidate NTT DATA is seeking has 10+ years of IT Sales experience in the Managed Services/Professional Services space and strong relationships in the Healthcare Payer market. Additionally, a deep understanding of Information Technology and Digital Solutions sales and technology and/or professional services sales. Specific client knowledge of the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. This is primarily a hunter-type sales role to generate, qualify, and close new business at the C-Suite decision maker level.
Additional Qualifications and Responsibilities
* Sells complex managed services, full IT Outsourcing solutions, application services, and industry vertical solutions to include things like regulatory compliance solutions, digital solutions, mobile solutions, transformational services and application management/support, digital workplace services, Business Process Outsourcing (BPO), etc
* History of success in a sales hunter role with a demonstrated ability to acquire net new logos
* A passion for improving healthcare and patient outcomes and recognized as an expert in the Healthcare Provider/Payer/Payvider service solutions industry/industries
* Deep understanding of IT managed and professional services and ability to articulate the value proposition to clients
* Creatively sell into large national Healthcare Insurance and Provider accounts and ability to demonstrate successful deal closures
* Requires strategic agility to interface and successfully influence C-level executives within the customer organization
* Design and implement sales strategy to achieve sales quota
* Ability to assess potential sales opportunities and develop value propositions
* Applies an extremely deep understanding of business, financials, service offerings, the market, and the needs/challenges of assigned accounts
* Understands and applies long-term vision of business/technology direction for NTT DATA
* Drives services sales strategies that help drive exponential sales growth
* Demonstrated ability & success at meeting and/or exceeding annual quotas of $12+ million in Revenue
* Understanding of the competitive landscape for IT services and anticipates how market and competitive factors will influence the selling of NTT DATA services
* Excellent written and verbal communication skills and demonstrates boardroom executive presence
* Ability and willingness to travel 40% of the time
Basic Qualifications:
* Bachelor's degree
* Minimum of 10 years of experience in IT Services sales and/or professional services sales
* Minimum of 5 years of experience selling into enterprise Healthcare payer clients
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $131,625 - $304,688. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
#USSalesJobs#LI-SGA#INDSALESLI-NorthAmerica
************************************
$87k-105k yearly est. Easy Apply 28d ago
Specialty Seller-BFSI (US-Remote)
NTT America, Inc. 4.8
NTT America, Inc. job in Plano, TX or remote
**Req ID:** 346563 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Specialty Seller-BFSI (US-Remote) to join our team in Plano, Texas (US-TX), United States (US).
**Position Summary**
We are seeking a seasoned **Business Process Specialty Seller BPO, Banking and Financial Services** with a proven track record of leading and closing large, complex BPO and BPaaS deals. This senior-level sales professional will play a pivotal role in identifying strategic opportunities, building trusted relationships with C-level executives, and positioning transformative business process solutions that drive operational efficiency and business outcomes for our clients.
**Key Responsibilities**
+ Lead the end-to-end sales cycle for **multi-million-dollar BPO deals** , from initial engagement through contract closure.
+ Develop and execute a strategic **go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners** .
+ Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations.
+ Identify client pain points and position tailored **business process transformation solutions** , enabled by automation, AI, and industry accelerators.
+ Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals.
+ Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations.
+ Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards.
**Required Qualifications**
+ **10+ years of experience** in BPO / Business Process Services sales with a deep understanding of outsourcing models.
+ Demonstrated success in selling **large, complex, global BPO deals** (>$20M TCV).
+ Industry experience in **Banking, Financial Services, and Insurance** preferred.
+ Expertise in engaging consultatively to solve process challenges related to **F&A, Customer Experience, KYC, Claims, HR, Procurement** , or **industry-specific processes** .
+ Strong financial acumen and ability to structure complex deal constructs.
+ Exceptional executive presence, communication, and relationship-building skills.
+ Experience working within or selling to Fortune 1000 clients.
**Preferred Attributes**
+ Ability to bridge business value with enabling technologies such as **AI, analytics, and automation** .
+ Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams.
+ Track record of exceeding sales targets and contributing to revenue growth.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $170,600 - $283,00 . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
\#LI-SGA
\#LI-NorthAmerica
\#USSalesJobs
\#IndSales
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
$170.6k-283k yearly Easy Apply 60d+ ago
Senior SAP Application Consultant, SD
NTT America, Inc. 4.8
NTT America, Inc. job in Columbus, OH or remote
**Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** As a **Senior SAP Application Consultant, Order to Cash** , you will be expected to leverage your business process, industry expertise, client-centered, and SAP solution knowledge to lead and advise clients on their SAP SD implementation journey, ensuring you understand their needs to align SAP solutions and industry driven best business practices. SAP knowledge is required to support the primary objective of applying SAP technology to meet existing and/or optimized client business processes.
**Applicant can be located in any U.S. city and must be willing to travel up to 100% based on client and project needs.**
**Duties and Responsibilities:**
**Client Engagement/Consulting**
+ Build strong relationships and trust with clients to understand their business processes, objectives and challenges
+ Schedule, prepare and facilitate workshops to demonstrate SAP best practices and identify business requirements
+ Act as trusted advisor and solution guide in both SAP and business best practices in your area of responsibility
+ Analyze existing business processes, in collaboration with the client, to identify areas for improvement and optimization in order to design future-state business processes aligned with SAP best practices
+ Identify, present, and guide the client through solution options to support their decision making process
+ Collaborate cross functionally with consultants and stakeholders on business requirements needing seamless integration
+ Ensure that SAP configuration aligns with defined business processes
+ Effectively manage tasks assigned to offshore counterparts and junior consultants to ensure on time deliverables
+ Ensure appropriate testing of configuration and development is complete and documented prior to handover to client
+ Lead activities in all phases of the SAP Activate Methodology
+ Collaborate with project managers to ensure projects are delivered on time and within budget
+ Monitor progress in your area and support risk identification / mitigation plans
+ Demonstrate strong and effective active listening and empathy skills to ensure understanding of client's needs and expectations
**Internal/Company-Facing**
+ Provide advisory services in both SAP and business best practices in your area of responsibility
+ Act as a mentor to both Junior and Associate level consultants within the organization
+ Take an active role in your own career development in the form of continuous education as well as annual goals and objectives
+ Support presales activities as needed, and the project team during Discovery phase to establish the project scope of work
**Position Requirements/Qualifications:**
+ 5+ years SAP SD project implementation - with strong solution and implementation skills within the variant configuration area.
+ Focus area: variant config experience, should include but not limited to:
+ Understanding of configurable materials and classes, characteristics, and dependencies.
+ Ability to design and maintain configuration profiles and BOMs (Bill of Materials) and routings.
+ Experience with object dependencies such as procedures, constraints, selection conditions, and preconditions.
+ 2+ years leadership experience on SAP SD implementation projects or production support
+ 2+ years integration experience with other process areas
+ Bachelor's degree in Business Administration, Information Systems, or a related field or equivalent experience
+ Proven experience as a Business Process Consultant or similar role with a focus on SAP projects
+ Strong knowledge of SAP solutions and modules (e.g., SAP ERP, SAP S/4HANA)
+ Proficiency in industry or business process modeling and documentation
+ Experience combining both technical skills and serving as a guide or change agent for clients
+ Professional communication skills (oral and written) and ability to confidently and effectively present or facilitate client sessions
+ Strong analytical and problem-solving abilities
Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits (************************************************************************ .
We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!
Please note that employment with NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify. We kindly ask that all applications be submitted directly and not through third-party agencies.
The annual base compensation range for this role will be 114,523 - 182,000 . The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate's skill set, certifications, and experience.
**We transform. SAP solutions into Value**
$94k-131k yearly est. 32d ago
Public Sector Contract & Business Development Coordinator
NTT America, Inc. 4.8
NTT America, Inc. job in Columbus, OH
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Team Lead, Contract Lifecyle is a developing management role, responsible for directing and overseeing contracts throughout their lifecycle. The overall lifecycle of contracts ranges from perspective of value and complexity.
This role is responsible for the operational management of the Contract Lifecycle team whilst fostering a collaborative and innovative team culture focused on operational excellence.
**In this role you will:**
+ Provides assignments/workload to the contracts lifecycle team which include goals and the process by which to meet those goals.
+ Ensures thorough records of all signed contracts, even after a contract is seen through to execution, is essential for the efficiency and compliance of the company.
+ Ensures contracts lifecycle team is aware of efficient record management which serves to mitigates risk by serving as an audit trail and evidence that is easily accessible.
+ Ensures that contracts lifecycle team is equipped to meet Service Level Agreements (SLAs) and team driven objectives.
+ Ensures team is trained on all processes and platform and advises on new ways of working.
+ Interacts with managers or peers from other functional areas to gain cooperation.
+ Guides contracts lifecycle team on overall project deliverables.
+ Supports contracts lifecycle team on improvements to standard way of working.
+ Responsible for operational management of the contract lifecycle team.
+ Ensures that established standard ways of working for contracts lifecycle activities are being followed.
+ Deals with unresolved queries, ensuring progress and solutions are communicated efficiently and escalates more complex queries for resolution.
+ Maintains contract data quality within the contract lifecycle team.
+ Ensures that all relevant stakeholders and employees are informed of the procedural requirements for processing transactions.
+ Prepares monthly reports considering the established KPIs for contracts lifecycle management team
+ Ensures proper control checks are adhered to, so that errors are minimized/ eliminated.
+ Reports any non-compliance issues to the senior management and recommends precautionary measures.
+ Oversees and assists the month-end closing processes and various financial and operational audits.
**This role is perfect for you if you:**
+ Seasoned knowledge of performance metrics and reporting.
+ Seasoned understanding of contract lifecycle from an IT industry perspective.
+ Seasoned Microsoft Office, especially MS Excel.
+ Critical thinker with excellent problem-solving skills.
+ Good team player and a self-starter.
+ Good time management skills with the ability to work under pressure.
+ Excellent interpersonal and communication skills.
+ Good ability to negotiate with stakeholders.
+ Bachelor's degree or equivalent in a relevant field such as Business Administration.
+ Relevant ITIL certification is desirable.
+ Solid demonstrable relevant work experience gained in a similar role within a global matrixed organization.
+ Solid experience in Contract Lifecycle Management.
+ Moderate level of team management / leadership experience.
+ Seasoned experience in the end-to-end management of a Contract Lifecyle Management solution, including the implementation and ongoing support of the system.
+ Seasoned experience managing partner relationships from an IT Operations perspective.
+ Seasoned experience managing KPI's and working with Data Analytics teams to provide operational data for partners/customers.
**Working Conditions:**
This is a home office-based position, with occasional travel for company meetings. Responsibilities may require evening work in response to working with Asia and European coworkers and supporting the Global Sales Team.
Target Base Salary: $67K to $77K base plus variable bonus
NTT intends to offer a base pay within this range dependent upon factors such as experience and job-related requirements.
Base pay is one part of the Total Rewards offerings that NTT provides to employees. We also provide benefits offerings to include medical, dental, vision, life insurance, supplemental life insurance, spouse and child life insurance, STD, LTD, Flex Spending Accounts and the Company's 401(k) retirement plan.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (**************************) .
$67k-77k yearly 14d ago
Digital Products Analytics Ad-Hoc Analyst - Remote
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Products Analytics Ad-Hoc Analyst - Remote to join our team in Plano, Texas (US-TX), United States (US).
"Job Duties: Extract, transform, and load (ETL) data from various sources, ensuring data quality, integrity, and accuracy.
Perform data cleansing, validation, and preprocessing to prepare structured and unstructured data for analysis.
Develop and execute queries, scripts, and data manipulation tasks using SQL, Python, or other relevant tools.
Analyze large datasets to identify trends, patterns, and correlations, drawing meaningful conclusions that inform business decisions.
Create clear and concise data visualizations, dashboards, and reports to communicate findings effectively to stakeholders.
Collaborate with clients and cross-functional teams to gather and understand data requirements, translating them into actionable insights.
Work closely with other departments to support their data needs.
Collaborate with Data Scientists and other analysts to support predictive modeling, machine learning, and statistical analysis.
Continuously monitor data quality and proactively identify anomalies or discrepancies, recommending corrective actions.
Stay up-to-date with industry trends, emerging technologies, and best practices to enhance analytical techniques.
Assist in the identification and implementation of process improvements to streamline data workflows and analysis.
Minimum Skills Required: This team is responsible for analysis of the Fox digital products (Fox.com, Fox mobile App, Smart TV, etc.)
This role needs skillsets to be able to: query data warehouses (Snoflake, Redshift), use analytics UI systems (Amplitude Analytics), Strong SQL - writing own queries by reviewing tables and finding data needed and joining together to derive insights from this analysis and sometimes present this visually. Also data quality analysis.
Soft skills: self managing, clear and concise communicator, still a part of the team, ability to pivot quicky, responsiveness, organizational thinking, problem solving."
Minimum Skills Required:
* This role needs skillsets to be able to: query data warehouses (Snowflake, Redshift) 2-3 years
* use analytics UI systems (Amplitude Analytics) - specifically need Amplitude, 1+ years
* Strong SQL - writing own queries by reviewing tables and finding data needed and joining together to derive insights from this analysis and sometimes present this visually 2-3 years
* Data quality analysis 2-3 years
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$74k-101k yearly est. Easy Apply 4d ago
WSS Engineer / Epic Client System Administrator (ECSA) - Remote
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a WSS Engineer / Epic Client System Administrator (ECSA) - Remote to join our team in Plano, Texas (US-TX), United States (US).
An Epic Client Systems Administrator (ECSA) plays a crucial role in supporting the infrastructure and backend systems that allow Epic applications to function efficiently in a healthcare setting. Typical job responsibilities of an Epic ECSA include
System Installation, Configuration, and Maintenance:
* Install, configure, and maintain Epic servers and related infrastructure (Hyperspace, Interconnect, web servers).
* Ensure proper configuration of system components like Chronicles, Cache/IRIS, and application middleware.
* Apply patches, updates, and hotfixes as needed.
Performance Monitoring and Optimization:
* Monitor server and application performance (CPU, memory, disk I/O, etc.).
* Tune system settings to optimize performance and reduce downtime.
* Troubleshoot issues related to system slowness or failures.
Epic Environment Management:
* Manage non-production and production environments (such as PRD, POC, TST, DEV, and TRN).
* Coordinate environment refreshes, migrations, and system cloning.
* Ensure proper environment isolation and naming conventions.
Security and Compliance:
* Implement and maintain Epic system security best practices (including user authentication, firewall rules, certificates).
* Ensure systems comply with healthcare regulations like HIPAA.
* Monitor and manage audit logs, encryption, and access controls.
Collaboration and Support:
* Work closely with Epic application teams, infrastructure teams (network, storage, virtualization), and third-party vendors
* Provide operations support for Epic-related issues
* Participate in on-call rotations and provide after-hours support when needed
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
#LI-NorthAmerica
$87k-106k yearly est. 42d ago
I.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area
NTT America 4.8
NTT America job in New York, NY or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a I.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area to join our team in New York, New York (US-NY), United States (US).
About NTT DATA Banking & Financial Services: At NTT DATA, we believe that growth and innovation are essential for all Banking & Financial Services firms. However, relentless compliance, operational, and risk pressures can often hinder progress. Our BFS practices leverage deep industry expertise in areas such as Banking & Financial Services Advisory Consulting, Customer Centric Banking, Data & Intelligence, Digital Banking Transformation & Modernization, Digital Technology Consulting, and IT & Digital Operations. We provide the insights, solutions, and business outcomes our customers need to succeed across all lines of their enterprise. We work to reduce IT complexity and help integrate business strategy with enabling value-add technologies, solutions, and process optimization to produce targeted business outcomes.
Role Overview: The Banking/Financial Services Sales Executive will play a high-visibility and high-impact role in identifying and pursuing new business opportunities within these verticals. You will drive results by leading market and client acceptance across the complete NTT DATA Services portfolio, including Applications, Business Process Outsourcing, Advisory Consulting, Digital Transformation & Modernization, Infrastructure, Cloud, & Security. This is a highly collaborative role, working closely with customer business sponsors and key internal NTT DATA subject matter experts to lead deal pursuits focused on delivering value-add solutions and key business outcomes. We are looking for someone with an entrepreneurial "run it like you own it" approach to demonstrate NTT DATA's ability to provide value-add offerings that achieve clients' targeted business outcomes. This is an excellent opportunity for individuals with a successful IT sales pedigree to play a significant role in our continued growth, with great upside earning potential.
Key Responsibilities:
* Hunt new logo opportunities within the Banking and Financial Services vertical, driving new logo revenue and profits by achieving Total Contract Value (TCV), In-Year Revenue, and Gross Margin targets.
* Collaborate closely with Client Executives and Consulting and Solution Leads to drive services sales strategies across the NTT DATA portfolio of offerings.
* Own executive communication with customer sponsors and NTT DATA senior leadership as the Deal Pursuit Lead.
* Leverage the NTT DATA marketing team with focused and targeted campaigns and lead generation activities to create demand for specific offering solutions within new logos and specific target current accounts.
* Employ an "offerings" focus with a broad approach to leverage all NTT DATA assets and capabilities to sell unique outcome-based solutions/portfolio for our clients.
* Anticipate how market and competitive factors will influence the selling of NTT DATA Services and partner with our clients to create unique and value-based relationships.
* Maintain a track record of achieving sales quotas/targets in one or more of the following: TCV, Revenue, or Gross Margin.
Basic Qualifications:
* Minimum of 8 years of overall experience in information technology, intellectual property, and consulting-related services.
* 5+ years of experience in a new business development role with success in signing new logos, with 5+ years selling into Banks and Financial Services companies.
* Experience selling IT Services and Consulting offerings, including professional services and intellectual property, in a quota-measured role.
* Successful sales experience exceeding annual quotas of $8 million+ TCV.
* Industry domain knowledge in Banking/Financial Services and experience selling consulting and/or information technology solutions in this domain.
* Experience working with Third Party Advisory firms such as Everest, Gartner, ISG, Forrester, IDC, etc.
* Bachelor's degree.
* Ability to travel 40% of the time.
Why NTT DATA? Join us and be part of a team that is driving innovation and transformation in the Banking & Financial Services industry. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact on our clients' success.
Apply Now: If you are a driven sales professional with a passion for technology and a track record of success, we want to hear from you. Apply today and take the next step in your career with NTT DATA.
#BFSISales
#LI-NorthAmerica
#USSalesJobs
#IndSales
#BFSSales
About NTT DATA
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $131,625. - 243,750. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
$131.6k yearly 31d ago
Insurance AI GTM Director - Remote
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Insurance AI GTM Director - Remote to join our team in Plano, Texas (US-TX), United States (US).
As an AI Director with NTT DATA's Data and Artificial Intelligence practice, you will collaborate with a talented team of AI professionals, ensure successful project execution in a client-facing role, and contribute to business growth through your expertise in AI solutions.
Key Responsibilities:
* Lead and oversee the delivery of AI projects within the practice, ensuring they meet quality standards and are completed on time and within budget.
* Develop and implement strategic plans for the AI practice, aligning with overall business objectives.
* Mentor and guide AI teams, fostering a culture of innovation, collaboration, and continuous improvement.
* Establish and maintain best practices for AI project management, including methodologies, tools, and standards.
* Provide technical leadership and guidance in AI technologies, including GenAI, machine learning, deep learning, and natural language processing.
* Ensure the technical quality of AI solutions, including architecture, design, and implementation.
* Stay updated with the latest advancements in AI technologies and integrate relevant innovations into the practice.
* Participate in presales activities, including client presentations, proposal development, and solution demonstrations.
* Collaborate with sales and business development teams to identify new opportunities and develop AI solutions that meet client needs.
* Build strong relationships with clients, understanding their business challenges and proposing tailored AI solutions.
* Develop and present compelling AI use cases and success stories to highlight the value of AI solutions to prospective clients.
* Scope, plan, and manage complex AI projects from inception to completion.
* Collaborate with cross-functional teams, including client partners, data scientists, engineers, and business analysts, to deliver comprehensive AI solutions.
* Foster a collaborative environment that encourages knowledge sharing, innovation, and experimentation.
* Drive the development of frameworks, capabilities, and features for the AI practice, enhancing the overall quality and impact of AI solutions.
* Engage with clients at all levels to understand their AI needs and business objectives.
* Provide strategic advice and thought leadership on AI initiatives, helping clients leverage AI to drive business value.
* Ensure exceptional client satisfaction by delivering high-quality AI solutions that meet or exceed client expectations while maintaining a utilization of at least 50%.
Minimum Skills Required:
* 5+ years Insurance (P&C and/or L&A) domain experience, with deep understanding of underwriting, claims, policy administration, and distribution processes.
* 3+ years consulting or professional services experience, delivering AI-driven transformation initiatives within the insurance industry.
* 10+ years designing enterprise-scale data and AI solutions leveraging key data providers and hyperscalers (e.g., Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP Vertex AI, Azure AI).
* 3+ years experience with AI frameworks and programming (e.g., PyTorch, TensorFlow, Python) for model training, fine-tuning, and evaluation.
* 1+ years direct experience with Generative and Agentic AI, including:
* Advanced RAG architectures (retrieval-augmented generation)
* Agentic AI frameworks for workflow orchestration and autonomous decisioning
* Transformer-based models (e.g., GPT-4, Claude, LLaMA) and GANs for content generation and risk modeling
* Use of GenAI copilots, chatbots, and underwriting assistants tailored for insurance operations
* Strong understanding of AI governance, model explainability, and compliance in regulated insurance environments.
* Bachelor's degree or equivalent (minimum 12 years relevant work experience).
* Ability to travel up to 10-25% as required.
Preferred Skills:
* AI/ML certification(s) from any of the MAAG Clouds / renowned 3rd party platforms
* Exposure working with LLM Architecture/fine-tuning LLM's
* Knowledge of generative models, GAN's and transformer-based models
* Knowledge of ethical standards related to AI
* Proficiency in programming languages
#LI-NorthAmerica
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$108k-147k yearly est. Easy Apply 8d ago
Desktop Support Technician
NTT America 4.8
NTT America job in Franklin Furnace, OH
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Franklin Furnace, Ohio (US-OH), United States (US).
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivering high level of customer service.
This position will be located at a client site, which is a large manufacturing environment. Steel toed boots are required. Only local candidates will be considered.
Job Responsibilities Include:
* Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
* Windows, troubleshooting, diagnosing, imaging/deployment and software installation
* Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals
* Installs, maintains and optimizes desktop /notebook configurations at customer sites
* Performs maintenance and repair services (basic break fix for desktops, laptops.)
* Individuals here have a well-rounded knowledge of the policies and procedures for their work area
* Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine
* They may make policy recommendations to their managers and be an escalation point for less experienced team members
* May respond to calls after normal business hours per leader instructions
* Identifies potential issues that could adversely impact end user experience and takes corrective action
* Update and resolve tickets in a timely manner to achieve Service Levels
Basic Qualifications
* 3+ years desktop/technical support experience
Additional skills
* A+ Certification
* IT Support in a manufacturing/plant environment
* Must have a proven customer service background
* Knowledgeable of Windows Operating System environment
* Must be able to comprehend and follow verbal and written technical instructions and scripts
* Good verbal and written communication skills
* Physically able to lift at least 30 pounds and move Enterprise and client technology hardware in a large plant environment that requires extensive walking
* Excellent interpersonal skills and ability to work collaboratively in a team environment
* Basic customer interaction skills
* Strong troubleshooting skills
#INDICS
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$44k-57k yearly est. Easy Apply 7d ago
Business Development Advisor - Alliances within Products Vertical (REMOTE ROLE)
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Development Advisor with Alliances experience to join our team remotely (within the US or Canada).
Responsibilities
* Drive Industry Partnership and Alliances along with Global and Regional Alliances teams for Products Industry business
* Actively pursue joint customer engagements in partnership with Account teams and Alliance partner field teams
* Actively drive Joint Industry Solution agenda with Alliances partner
* Prepare and drive Alliance Partner Specific strategy and programs for Products Business
Skills
* Good Communication and Collaborative spirit
* Proactive partnering and business development
* Strategic entrepreneurial thinking and planning
* Programmatic approach, planning, and execution of Alliance programs
* Good Interpersonal and Presentation skills
* Have a Solutions and Partnering mindset
Experience
* Experience working with Top Technology and Industry alliances partners in IT, Digital, OT and Consulting Space
* Experience having run Industry alliance programs and delivering results in sales and solutions.
* Experience / exposure in Products Industries like Manufacturing, Automotive, HiTech, Energy & Utilities, CPG, Retail, Telco and Media, Logistics, Transportation, Hospitality etc.
* Exposure to latest Technology and Industry trends and Industry ecosystem evolution
* Having worked in global environment with multiple geographic regions
* Relationship with Industry ecosystem partners
Basic Qualifications
5+ years experience creating, enhancing and maintaining Alliances with technology companies such as hyperscalers, AI and others
5+ years experience working within the Products verticals: manufacturing, automotive, energy and utilities, high tech, etc.
5+ years experience working for IT consulting companies creating GTM solutions within the Products industries
#LI-SGA
#USSalesJobs
#INDSALES
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$82k-169k yearly est. Easy Apply 33d ago
Oracle Global Strategic Alliance, Managing Director (Remote role in US)
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Oracle Global Strategic Alliance, Managing Director (Remote role in US) to join our team in Plano, Texas (US-TX), United States (US).
Managing Director, Global Strategic Alliance - Oracle:
The Managing Director of Global Strategic Alliances with Oracle will lead the development and execution of strategic partnerships and alliances on a global scale. This role is crucial in driving growth, fostering innovation, and ensuring that partnership strategies align with NTT Data and Oracle overarching goals. The Alliance leader will collaborate with Sales teams, manage pipeline activities, generate new leads, oversee certifications, and leverage investments available through partner programs. Additionally, they will be responsible for coordinating joint solution development and managing contractual commitments with partners. This role encompasses responsibilities across NTT Data's global footprint.
Location: Remote role within the United States
Role and Responsibilities:
* Own and manage the overall NTT DATA Oracle Alliances partner strategy, business plan, and execution.
* Foster and maintain senior executive relationships between NTT DATA and Oracle to ensure top-down support for the partnership.
* Develop strategic relationships between Oracle and NTT DATA sales teams, marketing, digital practices, portfolio owners, and delivery organizations to advance the goals of the partnership.
* Enable and own pipeline and TCV growth for the Oracle partnership in collaboration with Alliances practice leadership.
* Guide regional alliances teams and leadership to field execution with Oracle, with an emphasis on generating new leads.
* Ensure certification targets required for partnership and practice success are met within NTT DATA.
* Maximize Oracle partner funding and related incentives.
* Solidify industry focus and required joint solutions, in alignment with practice and offerings organization in HQ and at regional levels.
* Facilitate strategy and coverage (in collaboration with Partner Marketing) for large Oracle events.
* Manage required contractual commitments with Oracle in line with partnership agreements.
* Ensure operational components of the partnership are met; establish processes and oversight for logging deals in the partner's portal to unlock available funding and meet program metrics.
* Align partnership activities across the broader NTT DATA organization, ensuring alignment across North America, EMEAL, and Japan organizations.
* Be an active thought leader within the broader alliances' organization, taking on projects that will enable all alliances to thrive.
Qualifications:
* Experienced alliance executive with a minimum of 10+ years in alliance/partner management; direct experience in managing Oracle vendors/partners
* Some understanding of Oracle partner programs and processes
* Experience in large corporate environments with ability to influence and align across divisional lines
* Experience enabling Oracle partner strategy with sales, digital practices, industry business units, and offering teams
* Skilled program manager
* Experience navigating and engaging multiple, matrixed teams in a large enterprise organization; international work experience preferred
* Experience with sales or alliance operational software platforms (Oracle a plus)
* Oracle related certifications a plus.
* Ability to travel approximately 25%
* Bachelor's degree
Basic Required Qualifications:
* 5+ years in alliance/partner management; direct experience in managing ORACLE partnerships
* 5+ years of demonstrated experience at Tier 1 global IT services company
* 5+ years of global leadership experience at an Executive level with partners
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
$142k-210k yearly est. Easy Apply 2d ago
Epic Payer Platform Operations Analyst - Remote
NTT America 4.8
NTT America job in Louisville, KY or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Epic Payer Platform Operations Analyst - Remote to join our team Remotely in United States (US).
Position Summary
The Epic Payer Platform Operations Analyst is responsible for day‑to‑day administration, configuration, monitoring, and optimization of Epic's Payer Platform capabilities for a health plan/payer organization. This role stewards secure, reliable data exchange and workflows between payer systems and Epic‑enabled provider organizations-covering eligibility, coverage discovery, prior authorization, claims status, clinical data retrieval, and care gap closure. You will manage operational runbooks, environment readiness, connectivity, security, and incident response and drive continuous improvement across FHIR/EDI integrations and Epic interfaces.
Key Responsibilities
Platform Administration & Operations
* Support the operational administration of Epic Payer Platform (e.g., Interconnect/Bridge, Payer Platform Console, Payer data sharing configurations) including environment health checks, routine maintenance, upgrades/patching, and change control.
* Configure, test, and maintain payer‑to‑provider workflows: coverage discovery (eligibility), prior authorization, claims status, clinical data exchange, care gap notifications, formulary/benefit, and provider inquiry/response.
* Maintain and execute runbooks for deployments, failover, disaster recovery, and incident management; ensure auditable change records.
Integration & Data Exchange
* Administer and monitor FHIR integrations (SMART on FHIR/OAuth2/OIDC) for Da Vinci/HL7 profiles (e.g., CRD, PAS, PDex, P2P), CARIN IG for Blue Button where applicable; coordinate token lifecycles and client registrations.
* Support EDI/X12 transactions (270/271 eligibility, 276/277 claim status, 278 prior auth, 834 enrollment where applicable, 835 remittance) and related translation/validation processes.
* Collaborate with interface teams to maintain API gateways, message queues, and secure connectivity (TLS, mutual auth, certificates, VPN tunnels); track throughput, error rates, and latency.
Incident, Problem & Performance Management
* Triage and resolve operational issues with Epic Payer Platform integrations, including authentication failures, payload validation errors, throttling, and data mismatches.
* Perform root cause analysis; create problem records; implement corrective actions and preventative measures.
* Track platform SLAs/SLOs; build dashboards for uptime, message success rates, queue depth, and retry volumes.
Stakeholder Engagement & Enablement
* Coordinate with Epic TS/Customer Support, vendor partners, and provider IT teams for change windows, go‑lives, and escalations.
* Drive adoption of best practices.
Continuous Improvement
* Identify opportunities to, reduce provider abrasion, and improve data completeness for care gap closure.
* Pilot new Epic capabilities, FHIR releases, and payer use cases; contribute to controlled rollouts and measurement.
* Contribute to backlog grooming and quarterly planning; quantify business value (e.g., reduced turnaround time, decreased call volume, improved first‑pass rates).
Required Qualifications
* 1+ years administering healthcare interoperability platforms (Epic, payer APIs/interfaces, or equivalent) or educational equivalent.
* 8+ Years of Experience with Agile Software Development Life Cycle
* 8+ Years of Excellent communication, documentation, and cross‑functional collaboration skills.
Preferred Qualifications
* Epic‑related exposure (Tapestry/Payer workflows), Epic operational tools, or Epic certifications (helpful but not strictly required).
* Experience with Da Vinci Implementation Guides (CRD, DTR, PAS, PDex, P2P) and CARIN BB.
* Familiarity with SQL for ad‑hoc data validation.
* Hands‑on experience with Epic concepts such as Interconnect, Chronicles awareness, Payer Platform configuration, and provider connectivity patterns.
Core Competencies
* Operational Excellence: Reliable execution, disciplined change control, strong service orientation.
* Analytical Problem‑Solving: Skilled at root cause analysis across network, identity, payload, and workflow layers.
* Security Mindset: Designs and operates with least privilege, zero trust principles, and auditability.
* Continuous Improvement: Data‑driven approach to reducing friction and cycle times.
Work Environment & Schedule
* Hybrid/remote flexibility. Onshore or Nearshore
* Participation in on‑call rotation and planned maintenance windows.
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
#LI-NorthAmerica
$51k-75k yearly est. Easy Apply 2d ago
Enterprise Architect / Solution Executive (Large Deals - Public Sector) - US Remote
NTT America 4.8
NTT America job in Chicago, IL or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking an Enterprise Architect / Solution Executive to join our Client Growth team. This role will primarily focus on large deals ($50M+) within the Public Sector domain.
The Enterprise Architect (a.k.a. Solution Executive) supports our most complex, strategic, transformational multi-million-dollar pursuits. You think big, out of the box and help shape multi-tower solutions by engaging early and bringing the power of one-NTT to our clients to help transform, reimagine and reinvent clients' businesses leveraging technology and our services. You have breadth of skills across functional and technical domains, and they must have deep skills in digital transformation leveraging Cloud, Data and AI. You are the single threaded leader of the solution on a pursuit. You contribute to the win strategy, create the solution strategy, lead and orchestrate the solution design and construction across NTT DATA. You build trusted advisor relationships with the technology CxO and are the technical sponsor/spokesperson of the solution.
You collaborate with delivery practitioners and subject matter experts from different business units and domains across NTT to provide customers with seamless technology modernization and transformation solutions.
Job Responsibilities Include:
* Engage early with our customers' technology and business leaders to build relationships and gather a deep understanding of the customer's environment and current enterprise challenges.
* Participate and lead in-person and virtual solution design workshops with customers and internal teams.
* Participate in creating win strategies and define the solution strategy on a pursuit
* Lead the solution design, construction, and orchestration across NTT, partners and client organizations.
* Be the technical sponsor of the solution both inside NTT and in client organization
* Collaborate with delivery practitioners and subject matter experts from different business units and domains to design and deliver solutions that address customers' business challenges and objectives.
* Apply the One NTT delivery framework and methodology to ensure consistent and high-quality delivery of solutions across the NTT Group.
* Communicate effectively with customers, sales teams, delivery teams, and stakeholders to ensure alignment and clarity of the solution vision, scope, and value proposition.
* Prepare and deliver solution presentations, proposals, and artifacts that demonstrate the value and differentiation of the NTT Group's capabilities and offerings.
* Stay abreast of the latest trends, technologies, and best practices in the enterprise architecture domain and leverage them to create innovative and competitive solutions.
Basic Qualifications:
* Minimum of 12 years of experience enterprise architecture, solution architecture, or consulting roles, preferably in the IT services industry.
* Bachelor's degree in computer science, engineering, or related field, or equivalent work experience (i.e. 4 additional years of work experience).
Preferred Skills:
* Experience in pre-sales solutioning large deals (> $50M) resulting in deal wins, ideally within the Public Sector domain.
* Proven record of accomplishment of designing and delivering complex and cross-domain solutions that meet customer requirements and expectations.
* Strong knowledge and experience in various technology domains, such as cloud, data, security, network, infrastructure, applications, etc.
* Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex concepts and solutions clearly and concisely.
* Ability to work effectively in a fast-paced, dynamic, and collaborative environment, with multiple stakeholders and teams.
* Certifications in enterprise architecture, solution architecture, or related domains are preferred.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $155,250 - 287,500. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
#INDSALES #CGO #LI-NorthAmerica
$93k-138k yearly est. Easy Apply 7d ago
Senior Principal Security Client Partner
NTT 4.8
NTT job in Texas or remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Your day at NTT DATA
As a Senior Principal Security Client Partner at NTT DATA, you'll utilize your advanced expertise to identify, develop, and close managed service and outsourcing deals. By collaborating with service teams and using your consulting-led sales skills, you'll become a trusted advisor for our clients, guiding them through the intricate landscape of managed cloud services. Your day will involve working directly with clients, helping them understand the value we bring and ensuring they transform into long-term managed services clients.
You'll build and nurture strong relationships with stakeholders at various levels, diving deep into client needs and industry specifics to align our solutions with their business outcomes. You'll lead the charge in constructing managed services deals, negotiating terms, and ensuring that both our clients and we achieve win-win outcomes. Your role involves working cross-functionally with internal teams such as client managers, pre-sales architects, and delivery teams to ensure seamless integration and customer satisfaction.
Besides driving the sales process, you'll contribute to the growth of our services practice by sharing best practices and insights with both internal teams and clients. You'll maintain a high level of service knowledge to facilitate meaningful conversations and address any objections related to moving to managed services solutions. Your ability to craft commercial solutions that meet clients' needs while achieving our business goals is crucial.
Additionally, you'll manage a pipeline of opportunities, ensuring all proposals are tracked, managed, and delivered on time. By collaborating closely with cross-functional teams, you'll implement opportunity plans, provide regular check-ins with primary contacts, and ensure DATA is accurate for insightful sales reporting. Your efforts will help us convert clients to managed services clients, leading to multi-year renewals and fostering deeper client relationships.
To thrive in this role, you need to have:
An in-depth understanding of cybersecurity concepts, threats, and common vulnerabilities.
Familiarity with a wide range of security solutions and best practices for securing networks and systems.
Expertise in positioning our service offerings across Managed Services, Support Services, Consulting Services, and Technical Services.
Strong knowledge of IT infrastructure components such as servers, storage, virtualization, and DATA centers.
The ability to articulate the value of standardized, centralized, and optimized services from a business outcome perspective.
Significant business acumen with the ability to conduct strategic client conversations involving financial metrics.
Proven problem-solving skills and a client-centric approach.
Excellent negotiation skills to craft beneficial solutions for both the client and our company.
A bachelor's degree in a technical or sales field, or equivalent experience.
Workplace type:
Remote Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please
contact us
.
$113k-152k yearly est. Auto-Apply 48d ago
Systems Admin Sr. Specialist Advisor
NTT America, Inc. 4.8
NTT America, Inc. job in Austin, TX or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a System Admin Sr. Specialist Advisor to join our team in the US.
This role requires someone at a senior level of mainframe DB2 support. The individual will work closely with the mainframe accounts, our partner, and customers.
**What you'll be doing**
**Key Responsibilities:**
+ Perform technical reviews of proposed changes to the NTT environment Provide technical expertise during high severity incidents Review Technical Support incidents on a regular basis for completeness and prevention Provide thought leadership as it relates to in-house suggested improvements, as well as reviewing our 3rd party's recommendations Participate in all Mainframe related projects (upgrades, migrations, etc.) Provide technical support to the NTT Security Team.Maintain BCDR documentation for the Mainframe platforms
**Knowledge and Attributes:**
+ Advanced problem determination skills Mainframe processor and storage hardware knowledge Mainframe disaster recovery expertise Mainframe data backup/replication skills Knowledgeable TCP/IP architecture and communications hardware SMS pool setup and management experience Experience with performance analysis and performance problem determination skills In depth knowledge of systems architecture, internal processes, and interdependencies Excellent customer-facing skills. (At a technical and layman's level).Proficiency in supporting z/OS, JES2, CICS or RACF is a plus
**Academic Qualifications and Certifications:**
+ ·Typicallyrequires 10+ years relevant experience.·Undergraduate/bachelor'sdegree
**Required Experience:**
+ Requires 10+ years' experience/proficiency with Mainframe DB2 Systems software
+ Experience installing DB2 using SMP/E
+ Installation, customization, testing, and maintenance for DB2
+ Installation, customization, testing, and maintenance for IBM/ISV program products
+ Outstanding written and verbal communication skills
+ Project management experience and leadership skills
+ Requires 10 years of experience in DB2 performance and tuning
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
$81k-101k yearly est. 60d+ ago
Senior Director BPS Solution Architect Lead - REMOTE U.S.
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital BPS Solution Architect Lead to join our team in the United States (US).
Why the Role is Important
The BPS industry is undergoing a dramatic transformation, driven by rapid advancements in intelligent automation and AI. Your expertise will ensure that our clients receive forward-thinking solutions that address their unique business challenges while aligning with industry best practices. Your role is crucial for NTT DATA as we expand our global footprint, drive revenue growth, and deliver unmatched value in a highly competitive market.
Once You Are Here, You Will
* Innovation: You will refine our service offerings and technical solutions, and drive continuous innovation that aligns with client needs and market demands.
* Client Engagement: You will propose innovative solutions and deliver value-added architectural designs that will strengthen client relationships and foster long-term partnerships.
* Solution Design: Drive solution design by collaborating with stakeholders at all levels to align technical solutions with business objectives and deliver exceptional client value.
* Lead Technical Architecture: Lead and provide architectural expertise for BPS solutions to ensure solutions align with client business goals and future-thinking industry best practices.
* Solution Ownership: Own the end-to-end solutioning process, independently responding to RFPs and developing compelling, differentiated proposals.
* Technology Consulting: Provide expert consulting on technology options, leveraging GenAI and AI-based platforms to maximize client outcomes.
* Requirements Definition: Facilitate workshops and close discussions with client stakeholders to draw out and define both technical and functional requirements.
* Thought Leadership: Develop and articulate Points of View that outline scope, due diligence, approach, and business/cost benefits for clients and internal teams.
* Global Collaboration: Collaborate closely with NTT DATA's global business and technical stakeholders to deliver scalable, innovative solutions across regions.
* Revenue Growth: Drive revenue generation through your technical expertise and ability to identify upsell and cross-sell opportunities.
Required Qualifications
* 10+ years of experience in solution architecture with an emphasis on business process services (BPS).
* 7+ years of experience with deep industry knowledge in any of the following industries: Healthcare, BFS (Banking, Financial Services)
* 5+ years of hands-on experience with automation and machine learning solutions.
* 5+ years of experience developing financial models for solution proposals.
* Experience communicating business value propositions to executives-both orally and in writing.
* Bachelor's degree in computer science or a related field.
Preferred Skills
* Master's or PhD degree.
* Certification or advanced degree in AI or machine learning.
* Experience designing solutions for global clients.
* Strong executive-facing presence and customer acumen.
* Proven ability to work independently and as part of a global team.
Ideal Mindset
* Forward-thinking and passionate about the future of BPS, intelligent automation, and AI.
* Eager to stay ahead of industry trends and proactively drive innovation.
* Strong communicator with the ability to influence stakeholders at all levels.
* Analytical, detail-oriented, and able to balance technical depth with practical business acumen.
* Collaborative, adaptable, and committed to continuous learning and professional growth.
Location: Remote (Continental U.S., near a major airport, preferred time zones Central and Eastern; up to 50% travel required)
#AIBPaaS
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $149,500-$304,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
#LI-SGA
#INDSALES
$99k-129k yearly est. Easy Apply 3d ago
Business Development Advisor - Alliances within Products Vertical (REMOTE ROLE)
NTT America, Inc. 4.8
NTT America, Inc. job in Plano, TX or remote
**Req ID:** 338482 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Business Development Advisor with Alliances experience** to join our team remotely (within the US or Canada).
**Responsibilities**
+ Drive Industry Partnership and Alliances along with Global and Regional Alliances teams for Products Industry business
+ Actively pursue joint customer engagements in partnership with Account teams and Alliance partner field teams
+ Actively drive Joint Industry Solution agenda with Alliances partner
+ Prepare and drive Alliance Partner Specific strategy and programs for Products Business
**Skills**
+ Good Communication and Collaborative spirit
+ Proactive partnering and business development
+ Strategic entrepreneurial thinking and planning
+ Programmatic approach, planning, and execution of Alliance programs
+ Good Interpersonal and Presentation skills
+ Have a Solutions and Partnering mindset
**Experience**
+ Experience working with Top Technology and Industry alliances partners in IT, Digital, OT and Consulting Space
+ Experience having run Industry alliance programs and delivering results in sales and solutions.
+ Experience / exposure in Products Industries like Manufacturing, Automotive, HiTech, Energy & Utilities, CPG, Retail, Telco and Media, Logistics, Transportation, Hospitality etc.
+ Exposure to latest Technology and Industry trends and Industry ecosystem evolution
+ Having worked in global environment with multiple geographic regions
+ Relationship with Industry ecosystem partners
**Basic Qualifications**
5+ years experience creating, enhancing and maintaining Alliances with technology companies such as hyperscalers, AI and others
5+ years experience working within the Products verticals: manufacturing, automotive, energy and utilities, high tech, etc.
5+ years experience working for IT consulting companies creating GTM solutions within the Products industries
\#LI-SGA
\#USSalesJobs
\#INDSALES
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
$82k-169k yearly est. Easy Apply 60d+ ago
ODB Engineer / Architect - Remote
NTT America 4.8
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ODB Engineer / Architect - Remote to join our team in Plano, Texas (US-TX), United States (US).
An Epic Operational Database Engineer or Architect (ODBA) is responsible for the core Epic database infrastructure, which includes Chronicles (Epic's proprietary hierarchical database) and its integration with other database systems like Clarity and Caboodle. This role is highly technical and foundational, ensuring that Epic's backend databases are performant, scalable, and stable.
Chronicles Database Architecture and Maintenance:
* Design, configure, and maintain Epic's Chronicles database structures.
* Ensure proper setup of master files, globals, and networked storage to support optimal performance and data integrity.
* Work with Epic's tools and guidelines to manage data growth and optimize storage layout.
Performance Tuning and Monitoring:
* Continuously monitor the operational database for performance bottlenecks (CPU, I/O, cache hit rates).
* Analyze and optimize global builds, journaling, indexes, and data access patterns.
* Collaborate with Epic TS (Technical Services) and ECSA teams to fine-tune system performance.
Upgrades, Environment Builds, and Data Refreshes:
* Manage and support Chronicles data refreshes, including copying environments (e.g., PRD to TST/DEV) while ensuring data integrity.
* Participate in and support Epic upgrades and versioning processes from the backend/database side.
* Architect and automate database components of environment buildouts.
Data Integration and Interoperability Support:
* Ensure seamless data flow between Chronicles, Clarity, Caboodle, and third-party systems.
* Support tools like Bridges, Interconnect, Cloverleaf, and Beaker that depend on efficient and secure database interactions.
Security, Compliance, and Disaster Recovery Planning:
* Implement and monitor database backup, restore, and journaling strategies to ensure high availability and disaster recovery readiness.
* Maintain tight control over access permissions, encryption, and HIPAA-compliant data practices.
* Participate in audits and ensure compliance with Epic and regulatory standards
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
#LI-NorthAmerica
$86k-119k yearly est. 42d ago
Insurance AI GTM Director - Remote
NTT America, Inc. 4.8
NTT America, Inc. job in Plano, TX or remote
**Req ID:** 344646 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Insurance AI GTM Director - Remote to join our team in Plano, Texas (US-TX), United States (US).
As an AI Director with NTT DATA's Data and Artificial Intelligence practice, you will collaborate with a talented team of AI professionals, ensure successful project execution in a client-facing role, and contribute to business growth through your expertise in AI solutions.
Key Responsibilities:
+ Lead and oversee the delivery of AI projects within the practice, ensuring they meet quality standards and are completed on time and within budget.
+ Develop and implement strategic plans for the AI practice, aligning with overall business objectives.
+ Mentor and guide AI teams, fostering a culture of innovation, collaboration, and continuous improvement.
+ Establish and maintain best practices for AI project management, including methodologies, tools, and standards.
+ Provide technical leadership and guidance in AI technologies, including GenAI, machine learning, deep learning, and natural language processing.
+ Ensure the technical quality of AI solutions, including architecture, design, and implementation.
+ Stay updated with the latest advancements in AI technologies and integrate relevant innovations into the practice.
+ Participate in presales activities, including client presentations, proposal development, and solution demonstrations.
+ Collaborate with sales and business development teams to identify new opportunities and develop AI solutions that meet client needs.
+ Build strong relationships with clients, understanding their business challenges and proposing tailored AI solutions.
+ Develop and present compelling AI use cases and success stories to highlight the value of AI solutions to prospective clients.
+ Scope, plan, and manage complex AI projects from inception to completion.
+ Collaborate with cross-functional teams, including client partners, data scientists, engineers, and business analysts, to deliver comprehensive AI solutions.
+ Foster a collaborative environment that encourages knowledge sharing, innovation, and experimentation.
+ Drive the development of frameworks, capabilities, and features for the AI practice, enhancing the overall quality and impact of AI solutions.
+ Engage with clients at all levels to understand their AI needs and business objectives.
+ Provide strategic advice and thought leadership on AI initiatives, helping clients leverage AI to drive business value.
+ Ensure exceptional client satisfaction by delivering high-quality AI solutions that meet or exceed client expectations while maintaining a utilization of at least 50%.
Minimum Skills Required:
+ **5+ years Insurance (P&C and/or L&A) domain experience** , with deep understanding of underwriting, claims, policy administration, and distribution processes.
+ **3+ years consulting or professional services experience** , delivering AI-driven transformation initiatives within the insurance industry.
+ **10+ years designing enterprise-scale data and AI solutions** leveraging key data providers and hyperscalers (e.g., Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP Vertex AI, Azure AI).
+ **3+ years experience with AI frameworks and programming** (e.g., PyTorch, TensorFlow, Python) for model training, fine-tuning, and evaluation.
+ **1+ years direct experience with Generative and Agentic AI** , including:
+ Advanced **RAG architectures** (retrieval-augmented generation)
+ **Agentic AI frameworks** for workflow orchestration and autonomous decisioning
+ **Transformer-based models** (e.g., GPT-4, Claude, LLaMA) and **GANs** for content generation and risk modeling
+ Use of **GenAI copilots, chatbots, and underwriting assistants** tailored for insurance operations
+ Strong understanding of **AI governance, model explainability, and compliance** in regulated insurance environments.
+ Bachelor's degree or equivalent (minimum 12 years relevant work experience).
+ Ability to travel up to **10-25%** as required.
Preferred Skills:
+ AI/ML certification(s) from any of the MAAG Clouds / renowned 3rd party platforms
+ Exposure working with LLM Architecture/fine-tuning LLM's
+ Knowledge of generative models, GAN's and transformer-based models
+ Knowledge of ethical standards related to AI
+ Proficiency in programming languages
\#LI-NorthAmerica
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Visit us at us.nttdata.com (*************************
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Zippia gives an in-depth look into the details of NTT Europe Ltd, including salaries, political affiliations, employee data, and more, in order to inform job seekers about NTT Europe Ltd. The employee data is based on information from people who have self-reported their past or current employments at NTT Europe Ltd. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by NTT Europe Ltd. The data presented on this page does not represent the view of NTT Europe Ltd and its employees or that of Zippia.
NTT Europe Ltd may also be known as or be related to NTT America Inc, NTT America Inc., NTT America, Inc., NTT Europe, NTT Europe Ltd and Ntt America Inc.