Principal Customer Success Manager
NTT America, Inc. job in Richmond, VA or remote
**Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor responsible for overseeing the success of the most critical and complex customer accounts. In this role, the Principal CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to revenue growth through strategic account management. The Principal CSM manages the relationship lifecycle for these key accounts, acting as the main point of contact and collaborating cross-functionally with internal teams to ensure service excellence.
This role requires a deep understanding of customer needs, a proactive approach to identifying challenges and opportunities, and the ability to influence both customer and internal stakeholders. While the Principal CSM does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices.
**Duties and Responsibilities:**
**Strategic Account Management**
+ Serve as the lead point of contact for high-value, strategic enterprise customers, developing strong, long-term relationships with key stakeholders and decision-makers.
+ Develop and execute tailored customer success strategies that align with the customer's business objectives, ensuring the delivery of tangible outcomes.
+ Conduct executive business reviews, providing insights on performance metrics (SLAs/KPIs), risk assessments, and recommendations for future success.
+ Drive strategic discussions with customers to identify and capitalize on opportunities for optimization, growth, and innovation in service delivery.
**Customer Advocacy and Escalation Management**
+ Act as the primary advocate for customers, ensuring their needs and concerns are heard and addressed within the company.
+ Manage and resolve complex customer issues and escalations, coordinating with internal teams to deliver timely and effective solutions.
+ Monitor customer satisfaction, anticipate challenges, and proactively address potential issues to maintain strong relationships and customer health.
**Operational Excellence**
+ Stay current with the delivery of managed services on the account (if applicable), ensuring that service levels meet or exceed contractual obligations and customer expectations.
+ Collaborate closely with internal teams (Consulting, Operations, PreSales and Sales) to ensure value alignment on customer goals, service delivery, and long-term planning.
+ Identify areas for process improvement and work with cross-functional teams to drive initiatives that enhance the customer experience.
**Revenue Growth and Business Impact**
+ Proactively identify opportunities for account expansion through up-sell and cross-sell initiatives, collaborating with Sales and Product teams to drive additional value for customers.
+ Partner with Sales and PreSales on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth.
+ Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market efforts.
**Thought Leadership and Best Practices**
+ Act as a thought leader within the Customer Success organization, contributing to the development of best practices and innovative approaches to account management.
+ Mentor and share expertise with other CSMs, fostering a collaborative culture focused on customer-centric solutions and continuous improvement.
+ Lead by example in customer communications, project management, and issue resolution, demonstrating excellence in all aspects of account management.
**Reporting and Insights**
+ Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health.
+ Present insights and recommendations to senior leadership, using data to influence decision-making and drive customer success strategies.
+ Regularly assess the health of key accounts, providing proactive recommendations and action plans to ensure continued success.
**Position Requirements/Qualifications:**
**Education:** Bachelor's degree required; advanced degree (MBA or equivalent) preferred.
**Experience:**
+ 10+ years of customer success, account management, or related experience in a leadership or high-impact individual contributor role, preferably in SaaS, managed services, or cloud environments.
+ 7+ years of SAP, ERP, or similar industry experience, with expertise in managing large-scale, complex enterprise accounts.
+ Demonstrated ability to manage complex, high-value customer relationships and deliver successful outcomes.
+ Proven track record of driving customer satisfaction, retention, and growth in a customer-facing role.
**Skills:**
+ Exceptional communication, presentation, and relationship-building skills, with the ability to engage and influence executive-level stakeholders.
+ Strong strategic thinking and problem-solving abilities, with the capability to develop and execute long-term customer success plans.
+ Expertise in ITIL and/or Agile frameworks, project management methodologies, and customer success platforms.
+ Proven ability to collaborate across teams and departments to achieve customer and business goals.
+ High business acumen, with the ability to identify opportunities for revenue growth and drive value for both the customer and the company.
Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits (************************************************************************ .
We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!
Please note that employment with NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify. We kindly ask that all applications be submitted directly and not through third-party agencies.
The annual base compensation range for this role will be $105,978 - $207,529. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate's skill set, certifications, and experience.
**We transform. SAP solutions into Value**
Director, Supply Chain Americas
NTT America, Inc. job in Richmond, VA or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**KEY RESPONSIBILITIES**
+ Manage the team of supply chain professionals to ensure a consistent method of managing construction projects and achieve the company's objectives
+ Develop and implement supply chain strategies that will enable the successful delivery for all construction projects (This may include supplier capacity planning, sourcing, contracting etc.)
+ Collaborate with cross-functional teams to define scope of services requirements and specifications
+ Collaborate with cross regional supply chain leaders to share BKMs and develop consistent processes for operational efficiency
+ Produce Executive level/ Management level reports around the health of the supply chain program
+ Ensure there is a robust program in place to source and qualify suppliers for all scopes necessary to deliver the projects.
+ Ensure there is a comprehensive bid process in place that provides for a fair and equitable method for any bidder
+ Develop and implement a supplier relationship management program in conjunction with cross regional supply chain leaders to effectively manage global supplier relationships
+ Coordinate with internal and external stakeholders to ensure alignment on project timelines, budgetary constraints, and quality standards
+ Oversee the development and execution of procurement plans, tracking key milestones and deliverables to ensure on-time contract awards and within-budget to enable project construction
+ Implement best practices and process improvements to optimize supply chain efficiency, reduce costs, and mitigate risks
+ Monitor industry trends, market conditions, and emerging technologies to identify opportunities for innovation and competitive advantage
+ Provide leadership, guidance, and mentorship to supply chain team members and the greater construction organization
**KNOWLEDGE & ATTRIBUTES**
+ Display client focus and high service orientation.
+ Excellent people management and leadership ability.
+ Strategic thinking ability.
+ Excellent verbal and written communication skills.
+ Excellent decision-making skills.
+ Deep supply chain knowledge understanding of all aspects of supply chain processes.
+ Reliable and able to produce a high quality of work.
+ Ability to coordinate, plan and organize their work accurately and efficiently.
+ Actively seek to improve all aspects of the logistics and supply chain by streamlining steps and locating the best prices for inventory.
+ Ability to conceptualize large-picture projects and foresee challenges and needs to be addressed.
+ Ability to research companies and determine the best vendors to reach out to for various projects.
\#LI-GlobalDataCentres #LI-AR3
**ACADEMIC QUALIFICATIONS & CERTIFICATIONS**
+ Bachelor's Degree in Supply Chain, Engineering, Business Administration or relevant field (Master Degree preferred)
+ Supply Chain Management certification preferred.
**REQUIRED EXPERIENCE**
+ Extensive experience in procurement and supply chain management required, preferably in a management role; including in mission critical/Data Center preferred
+ Must demonstrate a working knowledge in best practice procurement processes, negotiating purchase order terms, conditions, and pricing, cost reductions, supplier qualification processes, vendor selection and account development, logistics, and sourcing
+ Must have overall expertise in Data Center construction
+ Superior communication and analytical skills to drive strategic sourcing plans across the portfolio of projects
+ Proven history of year-over-year (YOY) cost and/or time to market (TTM) reductions through continual improvement or innovation
+ Significant experience in driving alignment to a common vision and working across multiple stakeholders to achieve results.
+ Significant demonstrated experience as a people manager (direct or indirect or virtually).
+ Significant strategic project and / or program management experience.
+ Significant experience in financial analysis and analytics.
**PHYSICAL REQUIREMENTS**
+ Frequently move about inside and outside of data center / facility
+ Remain stationary for long periods of time.
+ Operate computer, peripherals, and other office equipment.
+ Perform work during US business hours and time zones.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Attend meetings onsite at a data center location
+ Travel required 25% of time.
+ Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $157,500 - $292,500.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (**************************) .
Digital Experience Analyst
Washington, DC job
Digital Experience Analyst RemoteFull Time Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients. You.Platinum Technologies currently has an opportunity for a Digital Experience Analyst with the International Trade Administration (ITA). The Digital Experience Analyst, a critical role within the Office of Public Affairs Digital (OPAD) team, transforms web, social, and email engagement data into clear, actionable recommendations that drive strategic decisions at all levels of ITA leadership and improve digital experiences for ITA stakeholders and customers. This role serves as a critical connection between analytics, content, design, and product while providing the data, insights and metrics needed to improve usability, performance, and user satisfaction.
As the team's analytics lead, you will own reporting across platforms, including website performance and governance (GA4, Siteimprove, Power BI, and CrazyEgg), social media engagement (Sprinklr), and email outreach (GovDelivery and Salesforce Digital Engagement Hub). You will collaborate closely with the OPAD Director, Digital Strategist, Trade.gov Product Owner, and stakeholders across the ITA. You'll be the go-to for analytics storytelling across the site, responsible for providing data and insight that inform content updates, design improvements, and strategic initiatives, ensuring our digital products consistently improve to serve both user and organizational goals. This role is Remote and candidates MUST RESIDE IN THE U.S.Candidates must be able to obtain and maintain a Public Trust.
What you get to do. · Lead web, social, and email channel analytics collection, interpretation, and reporting efforts.· Run regular analysis using Siteimprove to identify patterns, diagnose anomalies, discover gaps, and inform daily to long-term strategic decisions.· Translate data into clear, prioritized recommendations for product owners, designers, strategists, stakeholders, and leadership.· Serve as analytics liaison to product owners, digital leads, and content teams.· Develop dashboards and reports that inform roadmap and content decisions and support strategic decision making.· Deliver weekly/monthly insight summaries and trend analyses.· Recommend and/or validate changes to IA, UX, and content.· Collaborate cross-functionally to align analytics with design and content strategies.· Support UX testing and optimization with actionable insights.· Ensure data is used to inform, prioritize, and validate, not just justify.· Develop hypotheses based on data and work with stakeholders to implement and evaluate UX/content improvements.· Support A/B tests and optimization projects with analytics baselines and post-test performance evaluations.· Collaborate on cross-team initiatives involving surveys, feedback tools, and/or chatbots by providing insights and recommendations to enhance reporting, strategy, or user experience based on analytics and behavior data. Required Tools & Skills· Google Analytics 4 (GA4)· Power BI· Siteimprove (or similar digital optimization platform)· Excel/Google Sheets· Excellent written and verbal communication skills
Preferred:· Drupal reporting familiarity· Sprinklr (or other enterprise social media analytics)· GovDelivery (or other bulk email analytics)
Bonus:· Familiarity and experience with usability testing methods· Familiarity and experience with online survey tools (Medallia, for example)· Experience utilizing A/B testing design and analysis· Crazy Egg, Hotjar, or similar behavioral tools
Ideal Candidate:· Possess a deep understanding of digital platforms and how multichannel analytics (web, social, and email) can be leveraged to understand and improve experiences.· Curious to dig into the data to find what matters.· Story-driven with the ability to explain what the data means to a variety of technical and non-technical stakeholders.· Cross-functional and collaborative, working well with content, UX, and product teams.· Ability to continually and strategically link measurement to mission and goals.
Platinum Technologies is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
$80,000 - $115,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyGraphic Designer
NTT America job in Quantico, VA
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Graphic Designer to join our team in Quantico, Virginia (US-VA), United States (US).
The Graphic Specialists shall edit audio and video for inclusion in visual productions. The specialists will work in production to prepare scripts, shot sheets, establish lighting, make camera movements, set audio controls, and narrate. The specialists will ensure production is technically correct, meets the highest established standards, and achieves the objectives of the requestor. They shall develop and utilize web applications, graphic design tools, streaming media and digital video.
The Graphic Specialists shall be responsible to perform the following duties (nonexhaustive):
* Production of graduation videos for Core schools
* Planning, scripting, narrating, and executing others' shot plans
* Prepare scripts, shot sheets, establish lighting, make camera movements and set audio levels
* Edit audio, video, photography and graphics into finished products
* Create visual productions using a variety of software/hardware
* Create and implement special effects into production videos
* Identify, develop and support new trends in visual media technology
* Develop production quality work to promote strategies and social media activities as identified by the COR
* Design, format, and publish illustrations, posters, flyers, programs, certificates, signs, tickets, T-shirts, patches, logos, challenge coins and special items
* Prepare concept artwork; rough sketches, illustrations in pen & ink, computer format or any other method appropriate for the project
* Video documentation and presentations
* Assist with computer-based video editing/graphics
Basic Qualifications:
* Minimum 3 years of experience to include:
* Design, format and publish illustrations.
* Audio and video editing
* Creating visual productions
* Mac envirnonments
* Ability to obtain a Public Trust Security Clearance
Preferred Qualifications:
* BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related discipline.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Easy ApplyI.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area
NTT America job in New York, NY or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a I.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area to join our team in New York, New York (US-NY), United States (US).
About NTT DATA Banking & Financial Services: At NTT DATA, we believe that growth and innovation are essential for all Banking & Financial Services firms. However, relentless compliance, operational, and risk pressures can often hinder progress. Our BFS practices leverage deep industry expertise in areas such as Banking & Financial Services Advisory Consulting, Customer Centric Banking, Data & Intelligence, Digital Banking Transformation & Modernization, Digital Technology Consulting, and IT & Digital Operations. We provide the insights, solutions, and business outcomes our customers need to succeed across all lines of their enterprise. We work to reduce IT complexity and help integrate business strategy with enabling value-add technologies, solutions, and process optimization to produce targeted business outcomes.
Role Overview: The Banking/Financial Services Sales Executive will play a high-visibility and high-impact role in identifying and pursuing new business opportunities within these verticals. You will drive results by leading market and client acceptance across the complete NTT DATA Services portfolio, including Applications, Business Process Outsourcing, Advisory Consulting, Digital Transformation & Modernization, Infrastructure, Cloud, & Security. This is a highly collaborative role, working closely with customer business sponsors and key internal NTT DATA subject matter experts to lead deal pursuits focused on delivering value-add solutions and key business outcomes. We are looking for someone with an entrepreneurial "run it like you own it" approach to demonstrate NTT DATA's ability to provide value-add offerings that achieve clients' targeted business outcomes. This is an excellent opportunity for individuals with a successful IT sales pedigree to play a significant role in our continued growth, with great upside earning potential.
Key Responsibilities:
* Hunt new logo opportunities within the Banking and Financial Services vertical, driving new logo revenue and profits by achieving Total Contract Value (TCV), In-Year Revenue, and Gross Margin targets.
* Collaborate closely with Client Executives and Consulting and Solution Leads to drive services sales strategies across the NTT DATA portfolio of offerings.
* Own executive communication with customer sponsors and NTT DATA senior leadership as the Deal Pursuit Lead.
* Leverage the NTT DATA marketing team with focused and targeted campaigns and lead generation activities to create demand for specific offering solutions within new logos and specific target current accounts.
* Employ an "offerings" focus with a broad approach to leverage all NTT DATA assets and capabilities to sell unique outcome-based solutions/portfolio for our clients.
* Anticipate how market and competitive factors will influence the selling of NTT DATA Services and partner with our clients to create unique and value-based relationships.
* Maintain a track record of achieving sales quotas/targets in one or more of the following: TCV, Revenue, or Gross Margin.
Basic Qualifications:
* Minimum of 8 years of overall experience in information technology, intellectual property, and consulting-related services.
* 5+ years of experience in a new business development role with success in signing new logos, with 5+ years selling into Banks and Financial Services companies.
* Experience selling IT Services and Consulting offerings, including professional services and intellectual property, in a quota-measured role.
* Successful sales experience exceeding annual quotas of $8 million+ TCV.
* Industry domain knowledge in Banking/Financial Services and experience selling consulting and/or information technology solutions in this domain.
* Experience working with Third Party Advisory firms such as Everest, Gartner, ISG, Forrester, IDC, etc.
* Bachelor's degree.
* Ability to travel 40% of the time.
Why NTT DATA? Join us and be part of a team that is driving innovation and transformation in the Banking & Financial Services industry. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact on our clients' success.
Apply Now: If you are a driven sales professional with a passion for technology and a track record of success, we want to hear from you. Apply today and take the next step in your career with NTT DATA.
#BFSISales
#LI-NorthAmerica
#USSalesJobs
#IndSales
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Easy ApplyNetwork Engineer/Architect
Remote or Fort Belvoir, VA job
Job DescriptionWho we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you.
We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients.
Platinum Technologies is seeking a Sr. Network Engineer/Architect with subject matter expertise to support medium to large scale operations supporting the Department of War.
The Network Engineer/Architect SME supports operation and maintenance of current and modernized capabilities for the customer. This role will be responsible for technical requirement definition, implementations plans, as well as diagnosing and troubleshooting outages, monitoring networks, infrastructure and systems, and proving proactive mitigation strategies.
This position is on-site at Fort Belvoir, VA with the possibility of limited remote work.
*An active TS/SCI and DoD IAT Level II (Security+) is required.
What you get to do.•Execute Tier 2 & 3 network operations ensuring stability and DoD security compliance.•Monitor enterprise networks (SolarWinds, Cisco ISE, vendor GUIs).•Develop and enforce operational procedures and escalation workflows.•Serve as senior technical lead during outages, network events, and cyber incidents.•Design and implement secure, consolidated network solutions.•Identify and migrate legacy network paths; plan and document enterprise service transitions.•Support DoD Configuration Management, CAB procedures, and STIG compliance.•Develop network optimization and capacity strategies.•Provide leadership and mentoring for junior engineers.
What you'll bring. •Active TS/SCI and DoD IAT Level II (Security+)•Active CCNA certification•Bachelor's in STEM + 10-12 years' experience (or equivalent experience)•Strong background in LAN/WAN, IPv4/IPv6, VPN, IPSec, Firewalls, SD-WAN (Dell Versa preferred)•Experience with Cisco, Juniper, F5, Aruba, Palo Alto, Dell, Brocade•Proficient with Cisco ISE, AAA, and endpoint posturing•Skilled in BGP, OSPF, EVPN, and enterprise network design•Hands-on experience with SolarWinds, Cisco Catalyst Center, Ansible•Excellent communication and documentation skills•Experience in system hardening and DoD STIG implementation
Preferred Qualifications.•STEM Bachelor's degree with minimum 10-12 years of applicable Network Engineer experience. (Additional years of experience accepted in lieu of degree)•CCIE-level knowledge base.•Experience with DataCenter Cisco Nexus VXLAN.•Experience working with automation tools, such as Ansible and Python scripting to build an Infrastructure as Code framework.
The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Clinical Service Desk-Helpdesk-REMOTE-US
NTT America job in Fargo, ND or remote
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.
NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.
Job Responsibilities Include:
* This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
* All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
* Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
* Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
* Responsible for driving resolution of incidents on a 24/7 desk
* Read text on computer screens for the duration of the shift
* Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
* Ensure a quiet, private workspace with high speed, wired internet
* Travel up to 10% of the time, if required
* Lift up to 25 lbs. if needed for equipment setup
* Have a working cell phone for manager communication and Two-Factor Authentication
Preferred Qualifications:
* Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
* Minimum of 1 year of technical troubleshooting experience
* High school diploma or equivalent required
Preferred Skills:
* Experience in a call center environment
* Demonstrate a service philosophy in all interactions with clinicians and colleagues
* Effective communication and interpersonal skills
* Proficient typing and English language skills (both verbally and in writing)
* Strong listening capabilities to fully understand caller's needs / requests
* Exceptional ability to work optimally in a fast-paced environment
Basic Qualifications
Minimum 1 year Healthcare-Healthcare Systems-Customer Service
This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit ****************************************************************** . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email ********************** for assistance.
EHS Global Data Analyst Administrator
NTT America, Inc. job in Salt Lake City, UT or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**KEY RESPONSIBILITIES**
+ Assists with implementation of the global health and safety indicators for the construction organization
+ Supports, enables and ensures proper use of identified software system for the Health and Safety team to ensure timely and accurate information collection for projects across the globe
+ Develops, implements and maintain data collection media for critical Environmental, Health and Safety indicators
+ Collects and analyzes large datasets from various sources.
+ Maintains database and data systems.
+ Identify, analyze, and interpret trends or patterns in complex data sets related to health, safety and lessons learned across the organization.
+ Generates reports and dashboards to visualize data insights.
+ Collaborates with cross-functional teams to understand their data needs and assists with solutions.
+ Ensures data integrity and accuracy by performing regular data audits.
+ Uses statistical tools to identify, analyze, and interpret patterns and trends in data sets.
+ Provides ongoing reports and analysis to support business decisions.
+ Coordinates, maintains team responsible for collecting and evaluating data to include scheduling meetings, appointments and maintaining documentation of the same.
+ Prepare and edit documents, reports, and presentations.
+ Assist in the preparation of regularly scheduled reports.
**KNOWLEDGE & ATTRIBUTES**
+ Proven experience as data analyst, administrative tactician or similar experience with health and safety data collection and evaluation.
+ Basic level knowledge of OSHA regulations or similar regulatory standards required to ensure data integrity assurance.
+ Candidate must be capable of communication (English), and facilitation of meetings, with multiple diverse partners across the globe
**ACADEMIC QUALIFICATIONS & CERTIFICATIONS**
+ Associate Degree or Advanced education in a business administration field that supports data analysis and collection methodologies
+ High school diploma or equivalent education
\#LI-GlobalDataCentres #LI-AR3
**REQUIRED EXPERIENCE**
+ Extensive experience with data collection in Microsoft Office formats to include excel, SQL and other data collection media.
+ Demonstrated ability to coordinate cross country, cross discipline teams towards a common goal as a team member
+ Experience with predictive modeling is preferred in the field of safety but not required
**PHYSICAL REQUIREMENTS**
+ **Sitting:** The role primarily involves working at a desk, so the candidate should be able to sit for extended periods.
+ **Manual Dexterity:** The candidate should have good hand-eye coordination and the ability to use a computer keyboard and mouse efficiently.
+ **Visual Acuity:** The role requires the ability to read and analyze data on a computer screen, so good vision (with or without corrective lenses) is necessary.
+ **Communication:** The candidate should be able to communicate clearly and effectively, both verbally and in writing, which may involve talking on the phone and interacting with colleagues and clients across the globe.
+ **Mobility:** While the role is mostly sedentary, the candidate may need to move around the office to perform various tasks, such as retrieving documents, attending meetings, or assisting with office operations.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ This role requires the ability to work at home and / or periodically at a construction jobsite within an office
+ Occasional travel may be required to ensure data integrity and train personnel on collection.
+ Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $83,700 - $106,100.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Technical Solution Architect (Proposals)
Remote job
Who we are!Company is an integrated digital solutions firm that specializes in Cybersecurity, Cloud and Managed Services. Our team provides high-end, quality resources to help our Federal Mission Partners realize their goals. You.As a Technical Solutions Architect, you are more than a proposal contributor, you are a technical storyteller and thought leader who thrives on solving complex problems. You will design, articulate, and defend solutions that not only meet requirements but demonstrate vision, clarity, and confidence in execution. This role demands intellectual curiosity, versatility across modern architectures (Cloud, AI/ML, Zero Trust, DevSecOps, MLOps), and the ability to translate deep technical expertise into compelling strategies that resonate with evaluators and decision makers.
What you get to do.•Own the technical solution through the Capture and Proposal lifecycle-shaping strategy from early qualification through final submission.•Engineer elegant solutions that go beyond baseline compliance, anticipating mission needs and positioning our offerings as differentiated and sustainable.•Collaborate across disciplines-working with SMEs, program leaders, capture teams, and executives to align solutions with both customer outcomes and business strategy.•Design and document architectures using diagrams, models, and solution narratives that integrate security, scalability, and innovation.•Architect across platforms including cloud-native (Azure, AWS), hybrid/multi-cloud, and edge environments-integrating DevSecOps, MLOps, automation pipelines, and Zero Trust architectures.•Shape proposals into winners by blending technical depth with narrative clarity, ensuring evaluators understand the mission impact of your design.•Mentor and influence-help cross-functional staff understand not only what the solution is, but why it matters to mission and customer success.•Lead proofs-of-concept and technical demos that validate innovative approaches and establish customer trust.•Bridge technical and financial viability by working closely with pricing teams to ensure solutions are both defensible and compelling.•Stay ahead of trends, monitor emerging technologies, federal standards, and mission requirements to inject innovation into every solution.•Develop and mature PT78's internal capabilities, building reusable solution assets, frameworks, and delivery tools that strengthen our technical depth and set the foundation for future growth.
Required skills.•Bachelor's Degree or recent commensurate experience•Ability to obtain a DoD Secret Clearance•Minimum eight (8) years of experience in IT, with at least•Minimum five (5) years in a Solution Architect role for Federal Customers.•Proven success in federal proposal development, with a track record of shaping solutions that win.•Strong expertise in Azure Platform Services and product evolution (AI, OpenAI, Power Platform).•Mastery of federal compliance standards (FISMA, FedRAMP, NIST) and how they drive design.•Hands-on experience with DevSecOps pipelines (Jenkins, Terraform, OpenShift, Docker, Ansible, GitHub, Nexus).•Strong understanding of Zero Trust and enterprise cybersecurity architectures.•Exceptional communication skills-able to translate technical depth into accessible, persuasive narratives.•Proficiency with solution design tools (Visio, PowerPoint, Project).
Preferred Skills.•Direct operational and workload development experience with Federal agencies in cloud/hybrid environments.•Experience designing MLOps/AI-enabled architectures in regulated federal environments.•Demonstrated thought leadership (white papers, speaking, or published solutions).
Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Auto-ApplySenior Hyperscale Solutions Engineer
NTT America, Inc. job in Madison, WI or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**ESSENTIAL DUTIES & RESPONSIBILITIES**
+ Reports to the Director of Americas Region for Global Solutions & Sales Engineering and works closely with NTT Data GDC Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical and mechanical systems.
+ Executes the technical solutioning of hyperscale client requirements in alignment with NTT Data GDC company goals and objectives.
+ Gathers client technical requirements and collaborates with other NTT Data GDC teams including Subject Matter Experts, Design Management, and Construction to oversee the development, design, and delivery of complex electrical and mechanical solutions, ensuring they meet the highest standards of quality and performance.
+ Leads the preparation of the technical response package for client requests and communicates solutions back to the client in a timely manner.
+ Drives innovation within the Global Solutions & Sales Engineering team, staying up-to-date with the latest hyperscale industry trends and technologies.
+ Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning with Space/Capacity Management teams.
+ Works with the Fitout teams to implement solutions in existing spaces.
+ Demonstrates expert understanding of mechanical and electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.).
+ Supports NTT Data GDC Legal teams in contract and lease reviews, ensuring terms align with both the customer's and NTT Data GDC requirements.
+ Works closely with NTT sales representatives, product management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery.
**KNOWLEDGE, SKILLS & ABILITIES**
+ Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
+ Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software.
+ A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements.
+ Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
+ Comfortable speaking/presenting to groups of all sizes.
+ Able to work in a team/cross-team/multi-site environment.
+ Manages stress and/or fast-pace effectively.
+ Excellent problem solver/creative thinker.
+ Engages customers to extract critical technical and business drivers that may position client deliverables.
+ Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
+ Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
+ Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
+ Must possess effective oral and written communications and strong analytical and problem-solving skills.
\#LI-GlobalDataCentres \#LI-AR3
**EDUCATION & EXPERIENCE**
+ Four-year college engineering degree or bachelor's degree from an accredited institution. Preferably mechanical or electrical engineering. Preference is for a registered professional engineer.
+ Previous relevant experience in a similar technical role including pre-sales support, design consulting, construction
+ Previous technical pre-sales experience
+ Experience dealing with stakeholders to influence sales
**PHYSICAL REQUIREMENTS**
+ Operate computer, peripherals, and other office equipment.
+ Primarily sitting for extended periods
+ Ability walk and lead technical tours throughout data center.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Exposure to varying temperatures and loud noises.
+ Exposure to outdoor weather conditions.
+ Travel required 25% of time.
+ Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $130,000 - $182,700 and is eligible for commissions/SIP.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Insurance AI GTM Director - Remote
NTT America job in Plano, TX or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Insurance AI GTM Director - Remote to join our team in Plano, Texas (US-TX), United States (US).
As an AI Director with NTT DATA's Data and Artificial Intelligence practice, you will collaborate with a talented team of AI professionals, ensure successful project execution in a client-facing role, and contribute to business growth through your expertise in AI solutions.
Key Responsibilities:
* Lead and oversee the delivery of AI projects within the practice, ensuring they meet quality standards and are completed on time and within budget.
* Develop and implement strategic plans for the AI practice, aligning with overall business objectives.
* Mentor and guide AI teams, fostering a culture of innovation, collaboration, and continuous improvement.
* Establish and maintain best practices for AI project management, including methodologies, tools, and standards.
* Provide technical leadership and guidance in AI technologies, including GenAI, machine learning, deep learning, and natural language processing.
* Ensure the technical quality of AI solutions, including architecture, design, and implementation.
* Stay updated with the latest advancements in AI technologies and integrate relevant innovations into the practice.
* Participate in presales activities, including client presentations, proposal development, and solution demonstrations.
* Collaborate with sales and business development teams to identify new opportunities and develop AI solutions that meet client needs.
* Build strong relationships with clients, understanding their business challenges and proposing tailored AI solutions.
* Develop and present compelling AI use cases and success stories to highlight the value of AI solutions to prospective clients.
* Scope, plan, and manage complex AI projects from inception to completion.
* Collaborate with cross-functional teams, including client partners, data scientists, engineers, and business analysts, to deliver comprehensive AI solutions.
* Foster a collaborative environment that encourages knowledge sharing, innovation, and experimentation.
* Drive the development of frameworks, capabilities, and features for the AI practice, enhancing the overall quality and impact of AI solutions.
* Engage with clients at all levels to understand their AI needs and business objectives.
* Provide strategic advice and thought leadership on AI initiatives, helping clients leverage AI to drive business value.
* Ensure exceptional client satisfaction by delivering high-quality AI solutions that meet or exceed client expectations while maintaining a utilization of at least 50%.
Minimum Skills Required:
* 5+ years Insurance (P&C and/or L&A) domain experience, with deep understanding of underwriting, claims, policy administration, and distribution processes.
* 3+ years consulting or professional services experience, delivering AI-driven transformation initiatives within the insurance industry.
* 10+ years designing enterprise-scale data and AI solutions leveraging key data providers and hyperscalers (e.g., Snowflake, Databricks, AWS Sagemaker/Bedrock, GCP Vertex AI, Azure AI).
* 3+ years experience with AI frameworks and programming (e.g., PyTorch, TensorFlow, Python) for model training, fine-tuning, and evaluation.
* 1+ years direct experience with Generative and Agentic AI, including:
* Advanced RAG architectures (retrieval-augmented generation)
* Agentic AI frameworks for workflow orchestration and autonomous decisioning
* Transformer-based models (e.g., GPT-4, Claude, LLaMA) and GANs for content generation and risk modeling
* Use of GenAI copilots, chatbots, and underwriting assistants tailored for insurance operations
* Strong understanding of AI governance, model explainability, and compliance in regulated insurance environments.
* Bachelor's degree or equivalent (minimum 12 years relevant work experience).
* Ability to travel up to 10-25% as required.
Preferred Skills:
* AI/ML certification(s) from any of the MAAG Clouds / renowned 3rd party platforms
* Exposure working with LLM Architecture/fine-tuning LLM's
* Knowledge of generative models, GAN's and transformer-based models
* Knowledge of ethical standards related to AI
* Proficiency in programming languages
#LI-NorthAmerica
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Easy ApplySenior SAP Application Consultant, Finance (FICO)
NTT America, Inc. job in Annapolis, MD or remote
**Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** **About Us** We understand the business of our clients and know what it takes to transform it into the future. At NTT DATA Business Solutions, we drive innovation - from advisory and implementation, to managed services and beyond, we continuously improve SAP solutions and technology to make them work for companies - and for their people.
We Transform. SAP Solutions into Value
**Position Overview**
Join our dynamic team as a Senior SAP Application Consultant specializing in Finance (FICO), where you'll be at the forefront of revolutionizing financial systems for our clients. This role offers an exhilarating opportunity to blend your financial expertise with cutting-edge SAP technologies to drive business success. As an integral part of our team, you'll collaborate with clients to understand their unique financial needs, architect innovative solutions, and lead implementations that optimize processes, enhance decision-making, and propel organizational growth.
**What You Will Do**
**Financial** **Solution Design:** Craft tailor-made SAP solutions that align with clients' financial objectives and industry best practices. Leverage your deep understanding of finance processes to design systems that streamline workflows, reduce costs, and maximize efficiency.
**Implementation Leadership:** Lead end-to-end SAP implementations, guiding clients through every stage of the process from requirements gathering and design to configuration, testing, and deployment. Serve as a trusted advisor, ensuring smooth transitions and delivering solutions that exceed expectations.
**Business Process Analysis and Optimization:** Analyze existing finance processes and identify opportunities for improvement using SAP capabilities. Implement strategic enhancements to drive operational excellence, optimize resource allocation, and enhance financial performance.
**Stakeholder Collaboration:** Foster strong relationships with stakeholders at all levels, including finance executives, business users, and IT teams. Act as a bridge between business and technology, translating requirements into actionable plans and driving alignment towards common goals.
**Continuous Innovation:** Stay ahead of industry trends and SAP innovations, continuously expanding your knowledge and skills to deliver cutting-edge solutions. Proactively identify opportunities for system enhancements and drive innovation initiatives to drive business value.
**Training and Mentorship:** Design and deliver engaging training programs to equip end-users and junior consultants with the knowledge and skills to maximize SAP's potential. Provide hands-on mentorship, guiding junior team members in their career journeys and fostering their growth into confident, capable professionals. Create a learning environment where curiosity thrives, encouraging continuous development and empowering the next generation of SAP experts.
**What You Will** **Bring**
+ Bachelor's degree in Finance, Accounting, Information Technology, Business Administration, or a related field.
+ Minimum of 5 years of experience as an SAP Application Consultant specializing in Finance, with expertise in SAP Finance modules (FI-GL, FI-AP, FI-AR, FI-AA, CO-OM, CO-PA, CO-PC), and S/4HANA Finance.
+ Proven experience in multiple full-cycle SAP FICO implementations with hands-on experience with SAP implementation methodologies, tools, and best practices.
+ Strong understanding of finance processes, including financial accounting, management accounting, treasury, and financial planning and analysis (FP&A).
+ In-depth knowledge of integration points between SAP FICO and other SAP modules (e.g., MM, SD, PP).
+ Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
+ Passion for innovation and driving positive change through technology.
**Why Join Us**
**Exciting Projects:** Work on high-impact projects with leading organizations across industries, tackling complex financial challenges and driving digital transformation.
**Continuous Learning:** Access to extensive training resources, mentorship programs, and professional development opportunities to continuously grow your skills and advance your career.
**Collaborative Culture:** Join an award-winning collaborative and inclusive team environment where your ideas are valued, and your contributions make a difference.
**Competitive Compensation:** Enjoy competitive compensation packages, including overage payouts, comprehensive benefits, and opportunities for advancement.
**Join us in shaping the future of finance with SAP. Apply now and be part of a dynamic team driving innovation and delivering value to clients worldwide!**
Thank you for your interest in NTT DATA Business Solutions! We are thrilled to offer an exceptional compensation package that includes competitive salaries, comprehensive health and dental benefits, Flexible Paid Time Off, 10 paid holidays, a 401k plan, and remote work opportunities, among many other fantastic benefits (************************************************************************ .
We take great pride in our firm's high-growth trajectory and are always on the lookout for top talent to join our team. We encourage you to consider becoming a part of our dynamic and innovative organization. Thank you for your interest, and we look forward to hearing from you soon!
Please note that employment with NTT DATA Business Solutions is subject to the successful completion of a satisfactory background check, and we participate in E-Verify. We kindly ask that all applications be submitted directly and not through third-party agencies.
The annual base compensation range for this role will be $114,523 - $182,000. The exact compensation at which this job is filled will be determined by a number of factors including but not limited to organizational needs and the qualified candidate's skill set, certifications, and experience.
**We transform. SAP solutions into Value**
Manager, NOC
NTT America, Inc. job in Austin, TX or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
This position is a management role for the NTT DATA Global IP Network (GIN AS-2914), responsible for the management of the NOC (Network Operations Center) as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the heart of network operations for GIN. It is a crossroads for communication between internal groups within GIN as well as external groups such as customers, peers, vendors, carriers, and facilities. It bears the responsibility of ensuring the smooth operation and performance of the production network and its connections to external networks. The NOC monitors the Global IP Network, and conducts or oversees additions/modifications/deletions within it.
This role works towards the professional development of the individuals within their team, whilst fostering cohesiveness within the team whilst fostering a collaborative and innovative team culture focused on operational excellence.
**Key Responsibilities:**
+ Works with relevant NOC managers to manage the Global IP Network Operations Center.
+ Manages NOC technicians' Realtime and non-Realtime responsibilities.
+ Ensures training and growth of NOC technicians.
+ Ensures maintenance and upkeep of the NOC work environment.
+ Works with relevant NOC managers on assigned projects to ensure and enhance the NOC's capabilities.
+ Ensures customer service quality and experience are maintained to the highest standard.
+ Ensures operational excellence, both of individual technicians and the NOC as a whole.
+ Takes escalations and works with related internal groups or external parties as needed to achieve resolution.
+ Develops improvements of process, procedure, practice, and the documentation and implementation of such.
+ Facilitates communication and cooperation within the NOC, and between the NOC and other groups.
+ Interfaces with groups outside of the NOC, which includes teleconferences, travel for face-to-face meetings, etc.
+ Manages NOC scheduling, payroll, and other HR related items.
+ Works with the business area head to determine hardware, software, and budgetary requirements for the NOC.
+ Sets goals for employees and help employees to achieve them.
+ Responsible for ensuring that immediate teams participate and successfully completes all companywide mandates/training in a timely manner.
**Qualifications (Knowledge/Skills/Abilities) Core Competencies**
+ Excellent written and verbal communication skills, including the ability to communicate with both internal and external parties
+ Excellent planning, analytical, and troubleshooting skills
+ Ability to make critical decisions in a fast-paced environment
+ Ability to work and lead effectively during high pressure situations
+ Ability to assess a situation and develop solutions to problems at hand and drive the implementation of those solutions
+ Possesses a strong sense of self-direction
+ Demonstrates a mutual acceptance and respect of all co-workers
+ Familiarity with Service Provider networks and large scale IP networking
+ Awareness of the technical, service, and business aspects of the Service Provider space
+ Ability to travel as needed.
**Education and Experience:**
+ 10 years of experience and excellence in network operations
+ 5 years of experience in large scale IP
+ 5 years of experience configuring and troubleshooting Cisco and Juniper routers
+ 5 years of project management experience
+ Bachelor's degree in computer science or equivalent experience preferred
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (**************************) .
Senior Principal Security Client Partner
NTT America, Inc. job in Southfield, MI or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Senior Principal Security Client Partner at NTT DATA, you'll utilize your advanced expertise to identify, develop, and close managed service and outsourcing deals. By collaborating with service teams and using your consulting-led sales skills, you'll become a trusted advisor for our clients, guiding them through the intricate landscape of managed cloud services. Your day will involve working directly with clients, helping them understand the value we bring and ensuring they transform into long-term managed services clients.
You'll build and nurture strong relationships with stakeholders at various levels, diving deep into client needs and industry specifics to align our solutions with their business outcomes. You'll lead the charge in constructing managed services deals, negotiating terms, and ensuring that both our clients and we achieve win-win outcomes. Your role involves working cross-functionally with internal teams such as client managers, pre-sales architects, and delivery teams to ensure seamless integration and customer satisfaction.
Besides driving the sales process, you'll contribute to the growth of our services practice by sharing best practices and insights with both internal teams and clients. You'll maintain a high level of service knowledge to facilitate meaningful conversations and address any objections related to moving to managed services solutions. Your ability to craft commercial solutions that meet clients' needs while achieving our business goals is crucial.
Additionally, you'll manage a pipeline of opportunities, ensuring all proposals are tracked, managed, and delivered on time. By collaborating closely with cross-functional teams, you'll implement opportunity plans, provide regular check-ins with primary contacts, and ensure DATA is accurate for insightful sales reporting. Your efforts will help us convert clients to managed services clients, leading to multi-year renewals and fostering deeper client relationships.
**To thrive in this role, you need to have:**
+ An in-depth understanding of cybersecurity concepts, threats, and common vulnerabilities.
+ Familiarity with a wide range of security solutions and best practices for securing networks and systems.
+ Expertise in positioning our service offerings across Managed Services, Support Services, Consulting Services, and Technical Services.
+ Strong knowledge of IT infrastructure components such as servers, storage, virtualization, and DATA centers.
+ The ability to articulate the value of standardized, centralized, and optimized services from a business outcome perspective.
+ Significant business acumen with the ability to conduct strategic client conversations involving financial metrics.
+ Proven problem-solving skills and a client-centric approach.
+ Excellent negotiation skills to craft beneficial solutions for both the client and our company.
+ A bachelor's degree in a technical or sales field, or equivalent experience.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us (**************************) .
Graphic Designer
NTT America, Inc. job in Quantico, VA
**Req ID:** 343050 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Graphic Designer to join our team in Quantico, Virginia (US-VA), United States (US).
The Graphic Specialists shall edit audio and video for inclusion in visual productions. The specialists will work in production to prepare scripts, shot sheets, establish lighting, make camera movements, set audio controls, and narrate. The specialists will ensure production is technically correct, meets the highest established standards, and achieves the objectives of the requestor. They shall develop and utilize web applications, graphic design tools, streaming media and digital video.
**The Graphic Specialists shall be responsible to perform the following duties (nonexhaustive):**
+ Production of graduation videos for Core schools
+ Planning, scripting, narrating, and executing others' shot plans
+ Prepare scripts, shot sheets, establish lighting, make camera movements and set audio levels
+ Edit audio, video, photography and graphics into finished products
+ Create visual productions using a variety of software/hardware
+ Create and implement special effects into production videos
+ Identify, develop and support new trends in visual media technology
+ Develop production quality work to promote strategies and social media activities as identified by the COR
+ Design, format, and publish illustrations, posters, flyers, programs, certificates, signs, tickets, T-shirts, patches, logos, challenge coins and special items
+ Prepare concept artwork; rough sketches, illustrations in pen & ink, computer format or any other method appropriate for the project
+ Video documentation and presentations
+ Assist with computer-based video editing/graphics
**Basic Qualifications:**
+ Minimum 3 years of experience to include:
+ Design, format and publish illustrations.
+ Audio and video editing
+ Creating visual productions
+ Mac envirnonments
+ Ability to obtain a Public Trust Security Clearance
**Preferred Qualifications:**
+ BS/BA in Computer Science, Information Systems, Engineering, Business, Physical Science, or other technology-related discipline.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Easy ApplyDigital Experience Analyst
Washington, DC job
Job DescriptionDigital Experience Analyst RemoteFull Time Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you. We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients. You.Platinum Technologies currently has an opportunity for a Digital Experience Analyst with the International Trade Administration (ITA). The Digital Experience Analyst, a critical role within the Office of Public Affairs Digital (OPAD) team, transforms web, social, and email engagement data into clear, actionable recommendations that drive strategic decisions at all levels of ITA leadership and improve digital experiences for ITA stakeholders and customers. This role serves as a critical connection between analytics, content, design, and product while providing the data, insights and metrics needed to improve usability, performance, and user satisfaction.
As the team's analytics lead, you will own reporting across platforms, including website performance and governance (GA4, Siteimprove, Power BI, and CrazyEgg), social media engagement (Sprinklr), and email outreach (GovDelivery and Salesforce Digital Engagement Hub). You will collaborate closely with the OPAD Director, Digital Strategist, Trade.gov Product Owner, and stakeholders across the ITA. You'll be the go-to for analytics storytelling across the site, responsible for providing data and insight that inform content updates, design improvements, and strategic initiatives, ensuring our digital products consistently improve to serve both user and organizational goals. This role is Remote and candidates MUST RESIDE IN THE U.S.Candidates must be able to obtain and maintain a Public Trust.
What you get to do. · Lead web, social, and email channel analytics collection, interpretation, and reporting efforts.· Run regular analysis using Siteimprove to identify patterns, diagnose anomalies, discover gaps, and inform daily to long-term strategic decisions.· Translate data into clear, prioritized recommendations for product owners, designers, strategists, stakeholders, and leadership.· Serve as analytics liaison to product owners, digital leads, and content teams.· Develop dashboards and reports that inform roadmap and content decisions and support strategic decision making.· Deliver weekly/monthly insight summaries and trend analyses.· Recommend and/or validate changes to IA, UX, and content.· Collaborate cross-functionally to align analytics with design and content strategies.· Support UX testing and optimization with actionable insights.· Ensure data is used to inform, prioritize, and validate, not just justify.· Develop hypotheses based on data and work with stakeholders to implement and evaluate UX/content improvements.· Support A/B tests and optimization projects with analytics baselines and post-test performance evaluations.· Collaborate on cross-team initiatives involving surveys, feedback tools, and/or chatbots by providing insights and recommendations to enhance reporting, strategy, or user experience based on analytics and behavior data. Required Tools & Skills· Google Analytics 4 (GA4)· Power BI· Siteimprove (or similar digital optimization platform)· Excel/Google Sheets· Excellent written and verbal communication skills
Preferred:· Drupal reporting familiarity· Sprinklr (or other enterprise social media analytics)· GovDelivery (or other bulk email analytics)
Bonus:· Familiarity and experience with usability testing methods· Familiarity and experience with online survey tools (Medallia, for example)· Experience utilizing A/B testing design and analysis· Crazy Egg, Hotjar, or similar behavioral tools
Ideal Candidate:· Possess a deep understanding of digital platforms and how multichannel analytics (web, social, and email) can be leveraged to understand and improve experiences.· Curious to dig into the data to find what matters.· Story-driven with the ability to explain what the data means to a variety of technical and non-technical stakeholders.· Cross-functional and collaborative, working well with content, UX, and product teams.· Ability to continually and strategically link measurement to mission and goals.
Platinum Technologies is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
I.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area
NTT America, Inc. job in Plano, TX or remote
**Req ID:** 338949 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a I.T. Services Sales - Banking, Financial Services & Insurance - Remote: US - NE: Tri-State Area to join our team in New York, New York (US-NY), United States (US).
**About NTT DATA Banking & Financial Services:** At NTT DATA, we believe that growth and innovation are essential for all Banking & Financial Services firms. However, relentless compliance, operational, and risk pressures can often hinder progress. Our BFS practices leverage deep industry expertise in areas such as Banking & Financial Services Advisory Consulting, Customer Centric Banking, Data & Intelligence, Digital Banking Transformation & Modernization, Digital Technology Consulting, and IT & Digital Operations. We provide the insights, solutions, and business outcomes our customers need to succeed across all lines of their enterprise. We work to reduce IT complexity and help integrate business strategy with enabling value-add technologies, solutions, and process optimization to produce targeted business outcomes.
**Role Overview:** The Banking/Financial Services Sales Executive will play a high-visibility and high-impact role in identifying and pursuing new business opportunities within these verticals. You will drive results by leading market and client acceptance across the complete NTT DATA Services portfolio, including Applications, Business Process Outsourcing, Advisory Consulting, Digital Transformation & Modernization, Infrastructure, Cloud, & Security. This is a highly collaborative role, working closely with customer business sponsors and key internal NTT DATA subject matter experts to lead deal pursuits focused on delivering value-add solutions and key business outcomes. We are looking for someone with an entrepreneurial "run it like you own it" approach to demonstrate NTT DATA's ability to provide value-add offerings that achieve clients' targeted business outcomes. This is an excellent opportunity for individuals with a successful IT sales pedigree to play a significant role in our continued growth, with great upside earning potential.
**Key Responsibilities:**
+ Hunt new logo opportunities within the Banking and Financial Services vertical, driving new logo revenue and profits by achieving Total Contract Value (TCV), In-Year Revenue, and Gross Margin targets.
+ Collaborate closely with Client Executives and Consulting and Solution Leads to drive services sales strategies across the NTT DATA portfolio of offerings.
+ Own executive communication with customer sponsors and NTT DATA senior leadership as the Deal Pursuit Lead.
+ Leverage the NTT DATA marketing team with focused and targeted campaigns and lead generation activities to create demand for specific offering solutions within new logos and specific target current accounts.
+ Employ an "offerings" focus with a broad approach to leverage all NTT DATA assets and capabilities to sell unique outcome-based solutions/portfolio for our clients.
+ Anticipate how market and competitive factors will influence the selling of NTT DATA Services and partner with our clients to create unique and value-based relationships.
+ Maintain a track record of achieving sales quotas/targets in one or more of the following: TCV, Revenue, or Gross Margin.
**Basic Qualifications:**
+ Minimum of 8 years of overall experience in information technology, intellectual property, and consulting-related services.
+ 5+ years of experience in a new business development role with success in signing new logos, with 5+ years selling into Banks and Financial Services companies.
+ Experience selling IT Services and Consulting offerings, including professional services and intellectual property, in a quota-measured role.
+ Successful sales experience exceeding annual quotas of $8 million+ TCV.
+ Industry domain knowledge in Banking/Financial Services and experience selling consulting and/or information technology solutions in this domain.
+ Experience working with Third Party Advisory firms such as Everest, Gartner, ISG, Forrester, IDC, etc.
+ Bachelor's degree.
+ Ability to travel 40% of the time.
**Why NTT DATA?** Join us and be part of a team that is driving innovation and transformation in the Banking & Financial Services industry. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a significant impact on our clients' success.
**Apply Now:** If you are a driven sales professional with a passion for technology and a track record of success, we want to hear from you. Apply today and take the next step in your career with NTT DATA.
\#BFSISales
\#LI-NorthAmerica
\#USSalesJobs
\#IndSales
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (*************************
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Easy ApplyIT Sales Managed Services/Healthcare Payer (Remote)
NTT America job in Columbus, OH or remote
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Sales Managed Services/Healthcare Payer (Remote) to join our team in Columbus, Ohio (US-OH), United States (US).
The ideal candidate NTT DATA is seeking has 10+ years of IT Sales experience in the Managed Services/Professional Services space and strong relationships in the Healthcare Payer market. Additionally, a deep understanding of Information Technology and Digital Solutions sales and technology and/or professional services sales. Specific client knowledge of the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. This is primarily a hunter-type sales role to generate, qualify, and close new business at the C-Suite decision maker level.
Additional Qualifications and Responsibilities
* Sells complex managed services, full IT Outsourcing solutions, application services, and industry vertical solutions to include things like regulatory compliance solutions, digital solutions, mobile solutions, transformational services and application management/support, digital workplace services, Business Process Outsourcing (BPO), etc
* History of success in a sales hunter role with a demonstrated ability to acquire net new logos
* A passion for improving healthcare and patient outcomes and recognized as an expert in the Healthcare Provider/Payer/Payvider service solutions industry/industries
* Deep understanding of IT managed and professional services and ability to articulate the value proposition to clients
* Creatively sell into large national Healthcare Insurance and Provider accounts and ability to demonstrate successful deal closures
* Requires strategic agility to interface and successfully influence C-level executives within the customer organization
* Design and implement sales strategy to achieve sales quota
* Ability to assess potential sales opportunities and develop value propositions
* Applies an extremely deep understanding of business, financials, service offerings, the market, and the needs/challenges of assigned accounts
* Understands and applies long-term vision of business/technology direction for NTT DATA
* Drives services sales strategies that help drive exponential sales growth
* Demonstrated ability & success at meeting and/or exceeding annual quotas of $12+ million in Revenue
* Understanding of the competitive landscape for IT services and anticipates how market and competitive factors will influence the selling of NTT DATA services
* Excellent written and verbal communication skills and demonstrates boardroom executive presence
* Ability and willingness to travel 40% of the time
Basic Qualifications:
* Bachelor's degree
* Minimum of 10 years of experience in IT Services sales and/or professional services sales
* Minimum of 5 years of experience selling into enterprise Healthcare payer clients
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
#USSalesJobs#LI-SGA#INDSALESLI-NorthAmerica
************************************
Easy ApplyNetwork Engineer/Architect
Remote or Fort Belvoir, VA job
Who we are.Platinum Technologies is a Northern Virginia based integrated solutions firm that specializes in Cybersecurity, Cloud and Digital Services to the Public Sector. Our team solves hard problems and helps our Mission Partners achieve their goals. If you are self-motivated, possess demonstrated learning agility, and are passionate about delivering high-quality work products - we want to hear from you.
We lead with technical expertise, but that is just the tip of the iceberg - the ‘Why' matters. At Platinum, we don't hire people to do a job. We provide professional and leadership development to complement our self-motivated domain experts. Our teammates are dot-connecting leaders that operate in a mutually accountable environment to deliver thought leadership, expert technical analysis, and quality execution for our clients.
Platinum Technologies is seeking a Sr. Network Engineer/Architect with subject matter expertise to support medium to large scale operations supporting the Department of War.
The Network Engineer/Architect SME supports operation and maintenance of current and modernized capabilities for the customer. This role will be responsible for technical requirement definition, implementations plans, as well as diagnosing and troubleshooting outages, monitoring networks, infrastructure and systems, and proving proactive mitigation strategies.
This position is on-site at Fort Belvoir, VA with the possibility of limited remote work.
*An active TS/SCI and DoD IAT Level II (Security+) is required.
What you get to do.•Execute Tier 2 & 3 network operations ensuring stability and DoD security compliance.•Monitor enterprise networks (SolarWinds, Cisco ISE, vendor GUIs).•Develop and enforce operational procedures and escalation workflows.•Serve as senior technical lead during outages, network events, and cyber incidents.•Design and implement secure, consolidated network solutions.•Identify and migrate legacy network paths; plan and document enterprise service transitions.•Support DoD Configuration Management, CAB procedures, and STIG compliance.•Develop network optimization and capacity strategies.•Provide leadership and mentoring for junior engineers.
What you'll bring. •Active TS/SCI and DoD IAT Level II (Security+)•Active CCNA certification•Bachelor's in STEM + 10-12 years' experience (or equivalent experience)•Strong background in LAN/WAN, IPv4/IPv6, VPN, IPSec, Firewalls, SD-WAN (Dell Versa preferred)•Experience with Cisco, Juniper, F5, Aruba, Palo Alto, Dell, Brocade•Proficient with Cisco ISE, AAA, and endpoint posturing•Skilled in BGP, OSPF, EVPN, and enterprise network design•Hands-on experience with SolarWinds, Cisco Catalyst Center, Ansible•Excellent communication and documentation skills•Experience in system hardening and DoD STIG implementation
Preferred Qualifications.•STEM Bachelor's degree with minimum 10-12 years of applicable Network Engineer experience. (Additional years of experience accepted in lieu of degree)•CCIE-level knowledge base.•Experience with DataCenter Cisco Nexus VXLAN.•Experience working with automation tools, such as Ansible and Python scripting to build an Infrastructure as Code framework.
The Company is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information.
Auto-ApplySenior Hyperscale Solutions Engineer
NTT America, Inc. job in Annapolis, MD or remote
**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**ESSENTIAL DUTIES & RESPONSIBILITIES**
+ Reports to the Director of Americas Region for Global Solutions & Sales Engineering and works closely with NTT Data GDC Sales Representatives to develop a thorough understanding of hyperscale customer technical requirements particularly electrical and mechanical systems.
+ Executes the technical solutioning of hyperscale client requirements in alignment with NTT Data GDC company goals and objectives.
+ Gathers client technical requirements and collaborates with other NTT Data GDC teams including Subject Matter Experts, Design Management, and Construction to oversee the development, design, and delivery of complex electrical and mechanical solutions, ensuring they meet the highest standards of quality and performance.
+ Leads the preparation of the technical response package for client requests and communicates solutions back to the client in a timely manner.
+ Drives innovation within the Global Solutions & Sales Engineering team, staying up-to-date with the latest hyperscale industry trends and technologies.
+ Works closely with the overall Global Product & Sales Strategy team and consults/assists in capacity and space planning with Space/Capacity Management teams.
+ Works with the Fitout teams to implement solutions in existing spaces.
+ Demonstrates expert understanding of mechanical and electrical data center design concepts and differentiators (liquid cooling, maintainable fault tolerant power, security redundancy, etc.).
+ Supports NTT Data GDC Legal teams in contract and lease reviews, ensuring terms align with both the customer's and NTT Data GDC requirements.
+ Works closely with NTT sales representatives, product management, SMEs, design, construction, operations, legal, and customer support teams to ensure seamless integration of solutions and successful project delivery.
**KNOWLEDGE, SKILLS & ABILITIES**
+ Exceptional problem-solving and analytical skills, with the ability to think strategically and make data-driven decisions.
+ Able to mark-up electrical and mechanical single lines, as well as floor plan layouts of equipment and systems in AutoCAD, Bluebeam or other drafting software.
+ A thorough understanding of modern data center and IT client requirements and environments with a primary focus on wholesale customers and their data center requirements.
+ Proficient with software application such as AutoCAD, CFD Modeling, Visio, Word, Excel, Power Point, Project Outlook, SharePoint and Salesforce.
+ Comfortable speaking/presenting to groups of all sizes.
+ Able to work in a team/cross-team/multi-site environment.
+ Manages stress and/or fast-pace effectively.
+ Excellent problem solver/creative thinker.
+ Engages customers to extract critical technical and business drivers that may position client deliverables.
+ Effective at working with 3rd party contractors and vendors to aid in the design of large customer infrastructure deployment requirements.
+ Ability to develop and write a bill of materials and scope of work to meet large customer infrastructure deployment requirements.
+ Maintains familiarity with competitive offerings to effectively position products and solutions in a competitive environment.
+ Must possess effective oral and written communications and strong analytical and problem-solving skills.
\#LI-GlobalDataCentres \#LI-AR3
**EDUCATION & EXPERIENCE**
+ Four-year college engineering degree or bachelor's degree from an accredited institution. Preferably mechanical or electrical engineering. Preference is for a registered professional engineer.
+ Previous relevant experience in a similar technical role including pre-sales support, design consulting, construction
+ Previous technical pre-sales experience
+ Experience dealing with stakeholders to influence sales
**PHYSICAL REQUIREMENTS**
+ Operate computer, peripherals, and other office equipment.
+ Primarily sitting for extended periods
+ Ability walk and lead technical tours throughout data center.
**WORK CONDITIONS & OTHER REQUIREMENTS**
+ Exposure to varying temperatures and loud noises.
+ Exposure to outdoor weather conditions.
+ Travel required 25% of time.
+ Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $130,000 - $182,700 and is eligible for commissions/SIP.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
**Workplace type** **:**
Remote Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.