NTT Data International L.L.C. jobs in Auburn Hills, MI - 51 jobs

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Managing Director, Industry Segment to join our team in Troy, Michigan (US-MI), United States (US). For over 50 years, leading automotive organizations have trusted NTT DATA to drive intelligent transformation and advance smart mobility. We empower our clients to accelerate innovation, scale new product rollouts, and unlock new revenue opportunities. By harnessing data across an extended ecosystem, we help you bring advanced automotive solutions to market faster, explore strategic partnerships and deliver cutting-edge mobility experiences globally. We are currently seeking an accomplished Managing Director to lead our Automotive customer portfolio in North America. This executive leader will drive growth, strengthen client relationships, and guide high-performing teams to deliver exceptional outcomes across our most strategic accounts. The ideal candidate is a proven industry leader with deep client relationships, strong commercial acumen, and extensive experience managing complex, multi-location consulting engagements. Responsibilities: Portfolio Leadership & Growth * Lead and expand the Automotive and Hi‑Tech portfolio by setting a compelling vision and executing a practical, results-oriented growth strategy. * Provide executive leadership for Client Executives responsible for client relationships, growth, operations, and overall account administration. * Identify and develop new opportunities within existing and prospective clients by leveraging industry insights, market shifts, and regulatory trends. Client Relationship Management * Build and maintain strong relationships with senior and C‑suite leaders across the Automotive and Hi‑Tech sectors. * Serve as a trusted advisor to client executives, driving long-term value and partnership expansion. * Coach account teams on client strategy, relationship development, and positioning for long-term success. Operational & Financial Leadership * Provide oversight in achieving financial and operational objectives while ensuring execution excellence. * Guide account teams on P&L performance, operational efficiency, and strategic account growth. * Lead engagement planning, budgeting, resource allocation, and deliverable definition. Strategic Pursuits & Proposal Leadership * Lead teams in the development of large proposals, solution frameworks, intellectual property, and program plans. * Ensure value propositions are clear, compelling, and financially sound. * Oversee proposal presentations and guide teams to articulate differentiators that drive client engagement. Team Leadership & Development * Build, coach, and inspire high-performing account and delivery teams. * Foster collaboration, high morale, and a culture of excellence. * Position programs and teams for long-term success by ensuring alignment across strategy, execution, and client expectations. Qualifications: * 15 years' overall experience in Information Technology Services, Consulting, and/or Technology Solutions or Hyper Scaler space. * 10 years in a client leadership role developing complex strategic and operational plans focused on hitting performance metrics and executing go-to-market strategy delivering market gains and related financial growth. * 7 years of direct account leadership experience managing large, multi-location IT Services and Consulting teams within the Automotive segment. * 8 years of experience in budgeting, P&L ownership, and operational efficiency with demonstrated success in meeting and exceeding performance goals in fast-paced environments. * Possess consultative client relationship approach to be able to operate at the intersection of business and technology and direct value-add offering discussions key to establishing and maintaining relationships with key stakeholders at all client/organization levels. * Strong planning and prioritization skills with the ability to work under pressure and meet deadlines. * Bachelor's degree, MBA preferred * Willingness to travel up to 50%. What We Offer * Leadership of a high-impact, strategic North American portfolio. * Opportunities to shape market strategy and drive growth across two of the fastest-evolving industries. * Collaboration with exceptional teams across consulting, engineering, and delivery. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description About the job you're considering We are seeking an experienced Auto Functional Tester to join our team. The ideal candidate will have strong expertise in POS Testing, Functional Testing, and API Testing, along with hands-on experience in Agile methodology and Database Testing. This role involves designing and maintaining automated test frameworks, collaborating with cross-functional teams, and ensuring high-quality software delivery. Your role Design, develop, and maintain automated test frameworks and scripts. Execute functional, POS, and API tests using tools like Postman. Perform database testing and data validation using SQL Server. Review code for testability and maintainability. Debug issues and identify root causes in both test and production environments. Collaborate with developers, product managers, and DevOps teams. Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Ensure adherence to CI/CD processes and contribute to pipeline setup. Work on test automation for web applications using tools like Robot Framework, Eggplant, or Selenium. Maintain test cases and execution in ADO (Azure DevOps). Your skills and experience 7+ years in Experience in Agile Functional tester Experience in Agile, API testing, Data Base testing(SQL Server) is required Technical skills: Programming languages: Java, Python, C#, JavaScript Test automation tools: Selenium, Playwright, Cypress CI/CD tools: Jenkins, GitHub Actions, Azure DevOps Understanding of software architecture and APIs (REST, GraphQL) Knowledge of databases and SQL for data validation Good to have Retail domain Knowledge POS Testing Test Automation Azure Cloud The base compensation range for this role in the posted location is $65,200 - $158,550. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

CAPGEMINI STAFF CONSULTANT ROLE Who are we? • We are global. With more than 200,000 people, Capgemini is present in over 40 countries. • We are results oriented. A global leader in consulting, technology and professional services, The Group reported 2018 global revenues of EUR 13.2 billion. • We are committed to delivery. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore , its worldwide delivery model. • We invest in our people. Capgemini helps each new consultant hit the ground running with a robust training program. Throughout your career, we offer structured programs and on-the-job training to provide you with the technology and professional skills to help you be a successful consultant and support your professional development. • We live our core values. Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart\: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. What can you expect in a career with Capgemini? • Growth\: Throughout your experience at Capgemini you will have multiple opportunities for growth both personally and professionally. During your first year, you will be a part of the Capgemini365 program. This first year experience program is designed for you to have mentorship and guidance while you are kick-starting your career at Capgemini. Within North America we have a Learning & Developmnet Team, multiple Employee Resource Groups (ERGs) and Talent Development Team that will help assist you throughout your career. • Collaboration\: Capgemini prides itselt on be a collaborative organization. Majority of our projects are team-centric. You will work alongside technical, functional and industry specialists to assist with the development, implementation, integration and management of innovative solutions using a variety of methods, techniques and tools. • Exposure\: Capgemini has a footprint in a variety of industries including Telecommunications, Media and Television, Consumer Products, Retail and Distribution, Energy, Utilities and Chemicals, Manufacturing, Automotive, Life-sciences and Services. As a consultant you will have the opportunity to gain exposure across indsutries. • Guidance\: Your network at Capgemini begins the day you apply to the organization. You will be introduced to a variety of key stakeholders throughout your onboarding experience. These individuals will guide you throughout your career. • Community\: While Capgemini is a global company, we create communities whether that is virtual, in the office or at a client site. When you join, you are introduced to your first Capgemini community through the two week onboarding program. Who are we looking for? The ideal Capgemini consultant possesses the following qualities: • Interest in working with technology to design, quality check and manage various solutions and advancements for our clients • Excellent communication skills • Eager and desire to learn new things in a rapid-fast paced environment • Analytical and prolem solver • Desire to work in a culturally diverse, team-based environment • Overall resilient, flexible, and enthusiastic personality What will be my first role? Our informal motto is “it depends”. In client serving roles, we are rapidly evolving to cater to the current market. Sometimes we may ask you to be flexible in taking on a new role. Below is a brief description of the role(s) you may fill: Business Analyst: Business Analysts enable the transformation and performance improvement of an enterprise or its parts, with respect to people, process and technology, by providing relevant capabilities, assets (human and non-human), processes and tools. Business Analysts structure, analyze and visualize an enterprise's current state. They design and visualize the future state. They also design and guide the change process from current to future state. Developing industry knowledge is extremely important for all Business Analysts. Functional analysts can specialize in Business fundamentals, Enterprise Resource Process software, Application Management or Custom Software Development. Programmer / Developer\: Programmers and developers are responsible for programming and developing software using various programming languages and related tools and frameworks, reviewing code, programming per the requirement, fixing bugs and quality assurance. In gaining experience as a programmer, they become responsible for interpreting architecture and design, code reviews, monitoring, guiding and monitoring programmers, ensuring adherence to programming and documenting policies, software development, testing and release. Project Management Office (PMO) Analyst\: PMO Analysts are a group with a business that defines and maintains standards for project management within the organization or project. They are responsible for initiating, planning, executing and closing projects. It is aimed at ensuring standardization, reducing duplication and leveraging resources such as people technology and communication. Quality Engineer: Testing Analysts are responsible for identifying and defining the required tests, monitoring the test coverage and evaluating the overall quality of the software. This role is responsible for reliability, quality and performance of the softwar through software quality assurance. This includes opportunities in through manual, automated and performance testing. Required Skills and Experience: You are learning and developing the knowledge, technical skills and core consulting behaviors required to succeed in Application Services. You learn an appropriate methodology and acquire knowledge of either a business domain; a Package Based Solution; or a technical tool / programming language. You demonstrate flexibility and versatility in meeting objectives, and should be able to manage your workload and update management on task progress. Candidates for our Staff Consultant position should additionally possess: •A Bachelor's degree •A minimum GPA of 3.3 of 4.0 •A willingness to travel and flexibility to relocate •Ability to travel to India for training, if requested by the Practice •Baseline skills in Business Analysis, Business Knowledge, Software Engineering, Testing, Functional Architecture Design & Project Financials, KPIs & Reporting Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Preferred Qualifications: •Exceptional performance in these majors or concentrations: o Technology\: Computer Science, Computer Information Systems, Management Information Systems, Data Science o Business\: Finance, Supply Chain, Digital Leadership o Engineering\: Computer Engineering, Electrical Engineering, Engineering Management, Industrial Engineering •Skills and experience in these areas: o Technical Skills\: Java/J2EE, .Net, C++, Python, Web Development Technology (JavaScript, HTML, CSS, JQuery, JSON), Database (Oracle), Responsive Web Design, ETL, PL/SQL, Hadoop, cloud APIs (e.g., a public cloud such as AWS, Azure, GCP or an advanced private cloud such as Google, Facebook), UX Design Skills, UI Prototyping o Functional Skills\: System Analysis, Business Analytics (such as Power BI), Project Management, Testing, Technical and/or Creative Writing, Workshop Facilitation, HR Process Knowledge, SharePoint, Office365, Dynamics Is Capgemini right for you? Review the questions below to decide if Capgemini is right for you: •Do you possess a desire to work in a technology focused environment with a multitude of well-known clients? •Do you possess excellent communication skills and the courage and motivation to become a future leader within Capgemini? •Are you flexible, possessing the desire to travel and to continuously learn new things in various environments? •Are you a creative team player who would be interested in working with talented people from all over the world? If you have answered “Yes” to the questions above, we encourage you to apply online via your University's Career Center Website. Capgemini is an Equal Opportunity Employer. •Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, gender identity or expression, age, religion, disability, sexual orientation, genetic information, citizenship status, veteran status, marital status or any other characteristic protected by applicable law. •This is a general description of the duties, responsibilities and qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant - http\://******************************************************************* About Capgemini A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. Visit us at ****************** People matter, results count.

About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, acquired by Hg Capital in 2018. Our mission is to be the most trusted provider of mission-critical software and services, helping our customers get it right the first time, every time. We simplify complex processes, allowing professionals in businesses and schools to focus on the work they love. Our software solutions and services support finance, HR, payroll teams, educational organisations, and accountancy firms-ensuring compliance, boosting productivity, and enhancing stakeholder engagement. By automating and providing insights on everyday mission-critical tasks, IRIS helps organisations of all sizes operate with certainty and confidence. With over 120,000 UK and international customers, 80% of whom have been with us for five or more years, IRIS is a trusted partner across industries. We are the largest third-party online filer with the UK Government, serving 91 of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms. Around 20% of the UK workforce is paid via IRIS payroll solutions, over 850,000 employees are managed through our HR platforms, and more than 11,000 UK schools and academies rely on IRIS to connect with parents and manage communications. IRIS is backed by Hg, Europe's leading software investor, and is committed to supporting our growth with dedicated operational and innovation support. Role Overview As an IT Support Analyst based onsite, you will be the frontline technical expert, providing hands-on support to ensure employees experience minimal disruption from IT issues. Your work will be critical in maintaining the health of our IT infrastructure and fostering a productive, efficient workplace. You will troubleshoot, diagnose, and resolve hardware and software issues while offering guidance to end-users. Key Responsibilities Serve as the first point of contact for users with hardware, software, and application issues. Troubleshoot and resolve technical problems, escalating complex cases to senior teams when necessary. Document user interactions and resolution steps in the service desk system. Maintain and update the IT knowledge base. Assist with setup, configuration, and deployment of end-user hardware and software. Conduct hardware and software inventory management. Participate in IT projects and provide input for process improvements. Deliver on-the-spot training to end-users to prevent recurring issues. Ensure compliance with security and privacy protocols. Monitor IT infrastructure performance and report potential issues proactively. Collaborate with team members to share knowledge and provide cross-coverage. Stay up to date with system changes, updates, and best practices. Required Experience & Skills Technically competent with standard software tools (e.g., Word, Excel, PowerPoint). Experience with back-end administration of Microsoft products (Active Directory, Azure). Proven ability to work under deadlines and manage multiple tasks in a fast-paced environment. Desire to learn new technologies and grow professionally. Experience in an IT Service Desk or end-user support role. Strong documentation skills for processes, procedures, and knowledge articles. Hands-on experience building and configuring end-user hardware is a plus. Why Join IRIS? At IRIS, you'll be part of a dynamic, growing business where your work directly impacts the productivity and satisfaction of thousands of users. You'll have opportunities to expand your skills, contribute to meaningful projects, and be part of a supportive, innovative team.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Title: Seating Cost Engineer Location: Detroit Area, MI (Hybrid) About the job you're considering: We are seeking a highly skilled and detail-oriented Seating Cost Engineer to support OEM programs across various commodities including Steel Stamping, Steel Welding, Plastic Injection, Foam Manufacturing, and Seating Trim (PVC, PU, Leather). The role focuses on cost estimation, analysis, and optimization for seating systems while ensuring collaboration with global cost engineering teams to drive alignment and share best practices. Your Role: 1. Cost Calculation & Forecasting * Develop and validate detailed cost models for seating components across manufacturing processes. * Perform target setting, design cost estimation, and program elongation analysis. * Evaluate design changes and their impact on cost and manufacturability. * Analyze supplier quotes and manufacturing data to ensure accuracy and competitiveness. 2. Cost Optimization & Partner Support * Identify and execute cost reduction opportunities through sourcing and technical collaboration. * Support negotiation, claims analysis (inflation, price, volume), and transformation initiatives. * Conduct teardown studies and competitor analysis to establish benchmark cost baselines. * Coordinate globally to align cost assumptions and share economic insights. 3. Knowledge Reinforcement & Continuous Improvement * Support global data collection, cost driver analysis, and ECO updates. * Lead or contribute to cost improvement projects and time reduction initiatives. * Promote technical-economic skill development within the cost engineering community. Key Metrics / KPIs * Achievement of Target vs. Completion Cost * Cost Reduction Opportunities ($M) * Gap-to-Cost (%) Your skills and experience * Bachelor's degree in mechanical engineering, Industrial Engineering, or related field. * 5 to 10 years of experience in automotive seating engineering or cost estimation * Experience with cost engineering software (e.g., aPriori, Costimator). * Strong understanding of manufacturing processes and materials in seating systems. * Proficiency in cost modeling tools and techniques. * Excellent analytical, communication, and presentation skills using Microsoft tools. * Experience working with OEMs and cross-functional teams. * Familiarity with global supplier base and cost structures. * Knowledge of CAD tools and engineering drawings. The base compensation range for this role in the posted location is: $86,900 - $168,688/year Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Overview Senior ServiceNow BA SME has depth of knowledge of the ServiceNow CMDB and CSDM modules. A client-facing role works with engagement team to develop and implement CMDB and CSDM solutions. Job Details * 2+ Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate to a customer in business logic * Familiar with SOW/Contracts and understands milestones and scope * Ability to take business logic from customer and translate to technical terms and stories for development * Comfortable leading workshops to demo ServiceNow features, walk through process, and collect requirements * Comfortable leading training client learning personas * Comfortable conducting guided UAT sessions and customer UAT stakeholders * Understands project risks, issues, actions, and decisions and communicates via appropriate channels * Pre-prep workshops and lead workshops with demos, decks * Document client meeting notes for wide audience * Create workshop materials, end user guides, playbooks, user stories * Proficient with agile lifecycle * Resourceful: not letting blockers get in the way; ability to use ServiceNow Docs, NowCreate * Proactive; meets deadlines; works independently Core Skills * Interacts with customers in a professional manner * Meets quality standards with attention to detail for client benefit * See scope creep and handle via appropriate channels Ability to Produce * Base Requirements * Technical Requirements * Requirement Analysis * Process Documentation * ServiceNow Stories * ServiceNow Demos Key Requirements Knowledge Required * MS Office (Word, Excel) * ITIL 4 * ServiceNow CSA Certification * (2) CIS Certifications * ServiceNow CMDB/CSDM The base compensation range for this role in the posted location is: $113,000 to $132,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same Long Description At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. Your role Leading the architectural design of complex hardware systems for automotive applications, including in-vehicle computing platforms, interfaces for actuators, and connectivity solutions. Developing technical specifications and requirements for hardware components and systems based on client needs and industry standards * Collaborating with software teams to ensure seamless integration between hardware and software components * Evaluating and recommending hardware technologies, components, and platforms to meet performance, safety, and reliability requirements * Ensuring compliance with automotive safety standards, including ISO 26262, and other relevant regulations. Your skills and Experience * Master of Science in Electrical, Electronic, Computer, Aerospace Engineering, or equivalent program with minimum 8 years of experience in an architectural hardware/system role, preferably in the automotive industry (TIER1, TIER2) * Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, and in-vehicle computing platforms * Advanced knowledge of ARM-based architecture and embedded electronics design constraints * Experience with ADAS, Infotainment Systems, Zonal Architectures, and Software Defined Vehicles * Solid understanding of system/component design, advanced EE architecture topologies, and safety requirements What you'll love about working here * Dedicated innovation labs: We help the world's largest innovators engineer the products and services of tomorrow by leveraging our experts and labs, dedicated to topics as 5G, 6G, AI, Autonomous Vehicles and Quantum. * Hybrid working: We encourage flexibility when it comes to when and where works gets done. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances. * Career acceleration programs: From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise. The base compensation range for this role in the posted location is: $111,200 - $178,290/ year. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. * Must be a US Citizen Due to Client Constraints * General Requirements: * U.S Citizenship * Education: Associate's Degree or higher preferred * Experience: 3+ Years in a 24x7 security operations environment * Certifications: Security industry specific certifications are a plus (CEH, GCIH, GCFA, OSCP etc.) * WS CCP certification or MS AZ900 certification is a plus * Demonstrated experience with event detection, triage, analysis, and response including: * Investigative Process, Remediation Techniques, Log Analysis, Host-based Analysis, Network Traffic Analysis, Email Analysis, OSINT, Cyber Kill Chain, MITRE Experience: * AWS Cloud Security * SIEM platforms, such as Devo, Elastic, Splunk, QRadar, etc. * Various Endpoint protection platforms, such as Cybereason, CrowdStrike, Tanium, etc. * Various ticketing systems, such as ServiceNow, Archer, etc. * Various SOAR platforms, such as Cortex XSOAR, Siemplify, etc. * Knowledgeable regarding computing concepts, such as networking, scripting, etc. * Experience with current cyber threats and the associated tactics, techniques, and procedures used to infiltrate computer networks * Experience in computer intrusion analysis and incident response * Computer network surveillance/monitoring * Knowledge and understanding of network protocols, network devices, various operating systems, and secure architectures Job Description - Grade Specific The base compensation range for this role in the posted location is: $65,586-$121,980. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

The Business Systems Analyst (BSA) will play a key role in driving interoperability initiatives for healthcare payer organizations. This role focuses on implementing solutions aligned with CMS and ONC interoperability mandates, enhancing data exchange capabilities, and supporting end-to-end solution design across clinical, administrative, and member-facing systems. The BSA will collaborate with cross-functional teams-including product owners, architects, developers, QA, and business stakeholders-to ensure compliant, scalable, and efficient interoperability implementations. This position is based in our Canton, MA client office - Hybrid 2 days a week Your future duties and responsibilities: Interoperability Implementation & Requirements Analysis . Gather, document, and validate business and technical requirements for interoperability solutions such as FHIR APIs, Member Access APIs, Provider Directory APIs, Payer-to-Payer Data Exchange, and Prior Authorization APIs. . Analyze CMS/ONC regulations (e.g., CMS Interoperability & Patient Access Rule, CMS Prior Authorization Rule, TEFCA-related requirements) and translate them into actionable system requirements. . Support gap analysis for existing payer systems (claims, clinical data, provider, member, authorization) to determine interoperability readiness. Solution Design & Functional Specifications . Develop functional specifications, user stories, acceptance criteria, and process workflows for interoperability implementations. . Work with architects and engineers to define data mapping, transformation logic, and API interaction models aligned with HL7 FHIR standards. . Ensure solutions integrate effectively with enterprise systems such as claims adjudication, enrollment, provider management, UM/PA, care management, and data warehouses. Data Analysis & Quality Assurance . Perform data profiling and mapping for clinical and administrative datasets (e.g., EDI 837/835, 270/271, CCDA, FHIR resources). . Support test case development, test planning, and execution for API validation, edge-case handling, and compliance testing. . Ensure data accuracy, completeness, and compliance with security and privacy standards (HIPAA, PHI/PII handling). Stakeholder Engagement & Project Support . Serve as the liaison between business stakeholders and technical teams, ensuring alignment on requirements, scope, and delivery timelines. . Participate in sprint planning, backlog grooming, and solution demonstrations as part of Agile/Scrum teams. . Provide subject matter expertise (SME) on payer workflows such as claims processing, member onboarding, provider data management, care management, and prior authorizations. Required qualifications to be successful in this role: . 8-10 years of experience as a Business Analyst or Business Systems Analyst in the healthcare payer domain. . Strong understanding of FHIR standards, HL7, EDI transactions, and healthcare information exchange models. . Hands-on experience with interoperability implementations, preferably CMS-mandated FHIR APIs or payer modernization initiatives. . Working knowledge of healthcare payer systems and processes (benefits, claims, enrollment, provider data, UM/PA). . Experience writing business, functional and technical specs, data mapping documents, and business process flows. . Strong analytical, problem-solving, and communication skills. Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $87,600.00 - $153,300.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs #LI-MP2 Skills: * Business Analysis * Health Care Payers * Data Mapping What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

About IRIS Global: IRIS Global is one of the USA's largest private equity-owned software companies, delivering industry-leading solutions across Sales, Marketing, Product, Engineering, Support, and Finance. Our Payroll Service is a high-growth opportunity within the organization, providing innovative software solutions to sectors such as Accountancy, SME, and Education. Role Overview: We are seeking a detail-oriented AML Compliance Analyst to implement and oversee the company's Anti-Money Laundering (AML) policies and record-keeping for clients in Canada and the US. The successful candidate will have experience in a compliance or accountancy environment, strong knowledge of AML/KYC checks, and proficiency in Microsoft 365 products. This role requires excellent communication skills, a collaborative mindset, and the ability to make confident risk-based decisions to protect IRIS Global, our employees, and clients. Key Responsibilities: Conduct AML/KYC checks for new domestic and international clients, relevant suppliers, directors, beneficial owners (BOs), and persons of significant control (PSCs). Remove ongoing monitoring from ex-directors as needed. Compile, investigate, and complete incident reporting. Assist with Canadian reporting (PSP/FINTRAC), and US state and federal examinations. Maintain records of AML/KYC checks in spreadsheets or other tools, monitoring progress and identifying missing documentation. Refer confirmed PEP or sanctions cases to the MLRO with well-documented recommendations. Maintain a ‘High-Risk Register' for clients or suppliers flagged during AML/KYC checks. Ensure corporate systems, such as payroll, receive each client's ‘AML ID' from AI software. Respond to queries from payroll managers, sales teams, and the CCO/MLRO. Support payroll managers in obtaining legally required client documentation. Assist in designing and implementing AML and Counter-Terrorism Finance procedures. Utilize Microsoft 365 tools (Word, Excel, PowerPoint) for reporting, presentations, and record-keeping. Qualifications & Experience: 2-year or 4-year college degree preferred; experience in compliance, KYC, or accounting is highly valued. Knowledge of data protection, privacy, and evolving compliance regulations (e.g., anti-bribery and corruption) is a plus. Strong organizational and project management skills. Effective communication and presentation skills. Strong decision-making abilities and attention to detail. Why Join Us: Be part of a vibrant, fast-growing organization. Opportunity to work remotely while contributing to a high-impact compliance team. Gain experience in a dynamic, multi-functional software company.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior Python Lead and Developer - Onsite to join our team in Auburn Hills, Michigan (US-MI), United States (US). The Senior Data Engineer & Technical Lead will play a pivotal role in delivering major data engineering initiatives within the Data & Advanced Analytics space. This position requires hands-on expertise in building, deploying, and maintaining robust data pipelines using Python, PySpark, and Airflow, as well as designing and implementing CI/CD processes for data engineering projects.This will be a Technical Lead who can design (architect), develop, and lead a team. Key Responsibilities * Data Engineering: Design, develop, and optimize scalable data pipelines using Python and PySpark for batch and streaming workloads. * Workflow Orchestration: Build, schedule, and monitor complex workflows using Airflow, ensuring reliability and maintainability. * CI/CD Pipeline Development: Architect and implement CI/CD pipelines for data engineering projects using GitHub, Docker, and cloud-native solutions. * Testing & Quality: Apply test-driven development (TDD) practices and automate unit/integration tests for data pipelines. * Secure Development: Implement secure coding best practices and design patterns throughout the development lifecycle. * Collaboration: Work closely with Data Architects, QA teams, and business stakeholders to translate requirements into technical solutions. * Documentation: Create and maintain technical documentation, including process/data flow diagrams and system design artifacts. * Mentorship: Lead and mentor junior engineers, providing guidance on coding, testing, and deployment best practices. * Troubleshooting: Analyze and resolve technical issues across the data stack, including pipeline failures and performance bottlenecks. Basic Qualifications: Minimum 8-10 years of practical experience for the below-mentioned points * Hands-on Data Engineering: * Minimum 8+ years of practical experience building production-grade data pipelines using Python and PySpark. * Airflow Expertise: Proven track record of designing, deploying, and managing Airflow DAGs in enterprise environments. * CI/CD for Data Projects: Ability to build and maintain CI/CD pipelines for data engineering workflows, including automated testing and deployment. * Cloud & Containers: Experience with containerization (Docker and cloud platforms (GCP) for data engineering workloads. Appreciation for twelve-factor design principles * Python Fluency: Ability to write object-oriented Python code manage dependencies and follow industry best practices. * Version Control: Proficiency with Git for source code management and collaboration (commits, branching, merging, GitHub/GitLab workflows). * 5+ years of experience Unix/Linux: Strong command-line skills in Unix-like environments. * 5+ years of experience SQL: Solid understanding of SQL for data ingestion and analysis. * Collaborative Development: Comfortable with code reviews, pair programming and using remote collaboration tools effectively. * Engineering Mindset: Writes code with an eye for maintainability and testability; excited to build production-grade software. Education: Bachelor's or graduate degree in Computer Science, Data Analytics or related field, or equivalent work experience. Graduate degree in a related field, such as Computer Science or Data Analytics Familiarity with Test-Driven Development (TDD) Cross-Team Knowledge Sharing: Crosstrain team members outside the project team (e.g., operations support) for full knowledge coverage. Includes all above key responsibilities and skills, plus the following. * Minimum of 10+ years overall IT experience * Experienced in waterfall, iterative, and agile methodologies Nice to Have: * A high tolerance for OpenShift, Cloudera, Tableau, Confluence, Jira, and other enterprise tools About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Remote Travel 25% of the time Job Description * Diagnose and Resolve Incidents: Identify, diagnose, and resolve incidents related to storage and backup infrastructure, including SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), and Backup (Rubrik) systems. * Backup of SAN Switch Configuration: Perform regular backups of SAN switch configurations to ensure data integrity and availability. * User / Role Security Administration: Manage user accounts, roles, and permissions to ensure secure access to storage systems. * Storage Capacity Reporting: Monitor and report on storage capacity to ensure optimal utilization and planning. * Change Implementation: Implement changes to storage and backup configurations and settings as required. * Incident & Problem Resolution: Respond to and resolve storage and backup-related incidents and recurring problems. * Configuration Administration: Administer and manage storage and backup configurations to ensure system reliability and performance. Key Responsibilities * Monitoring: Continuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. * Incident Management: Respond to and resolve storage and backup-related incidents and outages. * Maintenance: Perform regular maintenance tasks such as backups, patching, and upgrades. * Change Management: Implement changes to storage and backup configurations and settings as required. * User Support: Provide support to users, including troubleshooting and resolving access issues. * Reporting: Generate reports on storage and backup performance, incidents, and capacity planning. Required Skills: Technical Skills: * Proficiency in managing various storage and backup technologies: SAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). * Strong knowledge of storage and backup administration. * Experience with storage and backup monitoring tools: Dell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. * Familiarity with automation tools and scripting languages: Python, Bash. * Understanding of backup and recovery strategies. * Knowledge of storage security best practices. Soft Skills: * Excellent problem-solving and analytical skills. * Strong communication and collaboration abilities. * Ability to work in a fast-paced, dynamic environment. * Attention to detail and a proactive approach to storage and backup management. * Relevant certifications: Certified Storage Engineer, Backup and Recovery Specialist, etc. Basic Qualification * 5+ years of Storage and Backup experience in a global enterprise environment. * Ability to work in a 24x7 on-call after hour rotation environment. * Relevant experience supporting security audits, vulnerability assessments, and compliance automation efforts. * High school or equivalent diploma. The base compensation range for this role in the posted location is: $ 66,810 - $ 191,510 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions. Key Qualifications Overview Key Responsibilities * Requirements Gathering & Analysis leads workshops to collect and document business and technical requirements. * Translate complex technical specifications into business logic and vice versa. * Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements. * Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. * Document enhancement requests and technical specifications. * Maintain clear communication with stakeholders regarding status updates and feasibility assessments. * Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. * Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives. * Support UAT sessions and training for various client personas. * Agile & Delivery Support Write user stories to be configured by technical developers. * Work within Agile frameworks to support sprint planning and execution. * Proactively identify risks, issues, and blockers and communicate through appropriate channels. * Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC). Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training. The base compensation range for this role in the posted location is: $90,000 to $115,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. About the job you're considering This role is onsite in Grand Rapids, MI. We are looking for an experienced Performance Engineer to lead and manage end-to-end performance engineering delivery. The ideal candidate will have strong expertise in performance optimization, team leadership, and stakeholder management, with hands-on experience in performance testing tools and cloud platforms. Job Description Your role * Lead and manage a team of performance engineers and SMEs, providing guidance, mentorship, and ensuring high performance and professional growth. * Drive end-to-end performance engineering delivery, innovation in performance testing space, and manage stakeholder expectations. * Facilitate Agile ceremonies and ensure adherence to SAFe methodologies as a certified Agile practitioner. * Perform performance bottleneck detection, root cause analysis (RCA), and collaborate with product and development teams to track and remediate performance issues. * Experienced in performance engineering for distributed systems/microservices (K8s/Dockers based applications). * Performance testing of POS devices and backend services (payment gateways, inventory systems, cloud APIs). * Familiarity with message queues Kafka, caches (Redis), and databases performance tuning. * Optimize and monitor Native Mobile applications for performance, profiling, and resource utilization. Your skills and experience * 10+ years of experience in performance engineering, with 4+ years managing end-to-end delivery and driving innovation. * Hands-on experience with LoadRunner and JMeter; knowledge of other industry-standard tools desirable. * Expertise in at least one APM tool (Dynatrace, AppDynamics, PerfMon, Splunk, JProfiler) and strong root cause analysis skills. * Experience with Native Mobile application performance optimization and monitoring. * Exposure to Azure or other cloud platforms. * Strong communication skills to interact effectively with architects and developers for requirement gathering. * Nice-to-Have: * Knowledge of CI/CD pipelines and integration of performance testing. * Familiarity with distributed systems and microservices performance tuning. The base compensation range for this role in the posted location is $86,900 - $192,460. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

**Req ID:** 321443 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a **Client Delivery Executive** to join our team in Detriot, MI. **Position Overview:** As a Client Delivery Executive at NTT DATA, you will lead cross-functional delivery with a focus on client transformation, delivery excellence, profitable growth, cost reductions, and building high-performance teams. This role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT solutions. **Responsibilities:** Operations: - Accountable for end-to-end delivery of NTT DATA services for a specific client. - Ensure adherence to contractual commitments. - Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. - Develop and maintain Crisis Management/Disaster Plans. - Implement project mitigation plans for yellow or red deliverables. - Conduct Customer Governance meetings. - Manage Outage/Escalation/Missed SLA incidents. - Implement and execute automation and efficiency programs. - Drive client improvement plans to enhance satisfaction. - Utilize automation for repetitive tasks to boost performance and service quality. - Possess a deep understanding of the delivery life cycle. Financials: - Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts. - Manage costs in alignment with annual operating plans and point of sale. - Develop action plans to close forecast gaps. - Manage account ramp-up/ramp-down resources efficiently. Sales & Relationship: - Collaborate with Client Executives to develop customer relationships and manage risks. - Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders. - Act as a strategic delivery advisor to the executive leadership team. - Manage Sales Enablement, ensuring integration with delivery teams. - Leverage broader NTT DATA capabilities and resources strategically. - Interface with customer architecture teams and senior leadership on emerging technologies. Governance: - Serve as the main contact for client operations leadership. - Maintain effective communication with all stakeholders and cross-functional teams. - Stay informed about global industry trends and their impact on IT services. Organization: - Apply best practices in organizational change management. - Solve large, enterprise problems through matrixed organizations. - Guide delivery leaders to align service offerings properly. - Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process. - Coach and mentor a large team of delivery leaders responsible for daily client operations. Qualifications: - BS degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity. - 8+ years of experience in transitioning application and infrastructure services. - 8+ years of experience managing a highly leveraged service environment. - 3+ years of experience with Managed Private Cloud, Infrastructure Services, and Datacenter Migration Services. Preferred Experience: - SAP Basis and Application transition and support experience. - Experience in end-user services and security services. - Digital Transformation experience leveraging AI to refine knowledge insights. - Strong knowledge of and experience with ITIL Service Framework v4. - Experience in IT support and production escalations, including incident response and change lifecycles. - Excellent verbal and written communication skills. - Willingness to travel to client sites as needed; current Visa and passport preferred. - Ability to work across multiple time zones. \#LI-SGA **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (************************* _Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is_ _$160,012- $245,200._ _This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance._ _This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits_ **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_*************************************** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Senior ServiceNow Platform Architect Capgemini is seeking a ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers in ensuring that the right solution is implanted that meets best in class technical and practical standards. As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform. You will provide best practice platform guidance for our clients, as well as work closely with key members of the Capgemini project team to ensure a timely and technically sound implementation or enhancement of the ServiceNow platform. Key Qualifications * Minimum 3-years hands-on experience as ServiceNow Platform Architect * Expertise with JavaScript and ServiceNow JavaScript API's * Create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies * Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including: * ITSM * SPM * CSM * ITOM * HR * GRC * ITAM * Employee Center Portal * Integration HUB (including integration development using REST, SOAP, etc.) * Create overall technical architecture for ServiceNow implementations that aligns to customer business requirements * Contribute and participate in Scrum calls * Build current platform knowledge by learning new modules * Provide tech best practices, architecture and code review * Uphold excellent time management, organizational skills and creative problem-solving. * Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks * Maintain current certifications, keep up to date on all Delta releases Additional Qualifications * Minimum 5 years IT related experience * CSA Certification required * ServiceNow Implementation Specialist certification a plus * External Client consulting experience preferred * Excellent written, verbal and presentation communication skills. * Experience leading and directing multiple projects simultaneously. * Proven leadership ability The base compensation range for this role in the posted location is: $115k to $155k Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Managing Director, Industry Segment to join our team in Troy, Michigan (US-MI), United States (US). For over 50 years, leading automotive organizations have trusted NTT DATA to drive intelligent transformation and advance smart mobility. We empower our clients to accelerate innovation, scale new product rollouts, and unlock new revenue opportunities. By harnessing data across an extended ecosystem, we help you bring advanced automotive solutions to market faster, explore strategic partnerships and deliver cutting-edge mobility experiences globally. We are currently seeking an accomplished **Managing Director** to lead our **Automotive customer portfolio in North America** . This executive leader will drive growth, strengthen client relationships, and guide high-performing teams to deliver exceptional outcomes across our most strategic accounts. The ideal candidate is a proven industry leader with deep client relationships, strong commercial acumen, and extensive experience managing complex, multi-location consulting engagements. **Responsibilities:** **Portfolio Leadership & Growth** + Lead and expand the Automotive and Hi‑Tech portfolio by setting a compelling vision and executing a practical, results-oriented growth strategy. + Provide executive leadership for Client Executives responsible for client relationships, growth, operations, and overall account administration. + Identify and develop new opportunities within existing and prospective clients by leveraging industry insights, market shifts, and regulatory trends. **Client Relationship Management** + Build and maintain strong relationships with senior and C‑suite leaders across the Automotive and Hi‑Tech sectors. + Serve as a trusted advisor to client executives, driving long-term value and partnership expansion. + Coach account teams on client strategy, relationship development, and positioning for long-term success. **Operational & Financial Leadership** + Provide oversight in achieving financial and operational objectives while ensuring execution excellence. + Guide account teams on **P&L performance** , operational efficiency, and strategic account growth. + Lead engagement planning, budgeting, resource allocation, and deliverable definition. **Strategic Pursuits & Proposal Leadership** + Lead teams in the development of large proposals, solution frameworks, intellectual property, and program plans. + Ensure value propositions are clear, compelling, and financially sound. + Oversee proposal presentations and guide teams to articulate differentiators that drive client engagement. **Team Leadership & Development** + Build, coach, and inspire high-performing account and delivery teams. + Foster collaboration, high morale, and a culture of excellence. + Position programs and teams for long-term success by ensuring alignment across strategy, execution, and client expectations. **Qualifications:** + 15 years' overall experience in Information Technology Services, Consulting, and/or Technology Solutions or Hyper Scaler space. + 10 years in a client leadership role developing complex strategic and operational plans focused on hitting performance metrics and executing go-to-market strategy delivering market gains and related financial growth. + 7 years of direct account leadership experience managing large, multi-location IT Services and Consulting teams within the Automotive segment. + 8 years of experience in budgeting, P&L ownership, and operational efficiency with demonstrated success in meeting and exceeding performance goals in fast-paced environments. + Possess consultative client relationship approach to be able to operate at the intersection of business and technology and direct value-add offering discussions key to establishing and maintaining relationships with key stakeholders at all client/organization levels. + Strong planning and prioritization skills with the ability to work under pressure and meet deadlines. + Bachelor's degree, MBA preferred + Willingness to travel up to 50%. **What We Offer** + Leadership of a high-impact, strategic North American portfolio. + Opportunities to shape market strategy and drive growth across two of the fastest-evolving industries. + Collaboration with exceptional teams across consulting, engineering, and delivery. **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._** **_For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Polyglot Software Developer - Azure (AI focus) to join our team in WARREN, New Jersey (US-NJ), United States (US). Job Duties and Responsibilities: We are looking for an experienced Polyglot Software Developer with extensive expertise in the Microsoft Azure ecosystem to contribute to the technical delivery of an enterprise-grade application within an Agile framework. This position encompasses comprehensive responsibilities including the identification and development of reusable components, implementation of software design patterns, oversight of development processes, and management of integration requirements. The successful candidate will collaborate effectively with both internal and external integration teams to deliver scalable and secure solutions. Need to work in Noon shift with overlap of 5 Hrs. with Onsite. Key Responsibilities: 1. Technical Leadership * Prioritize AI throughout the SDLC. * Skilled in AI-assisted coding tools for higher productivity. * Skilled in one stack and adaptable polyglot engineer across entire application stack. * Design and develop solutions with Azure, ReactJS and .NET. * Set standards in code, reviews, and best practices. * Guarantee architecture compliance, performance, and technical quality. 2. Agile Delivery * Work with the Product Owner and Scrum Master to plan sprints, estimate tasks, and refine the backlog. * Break down business requirements into technical stories or tasks. * Participate in daily stand-ups and technical ceremonies as required. 3. Integration Ownership * Contribute to all aspects of application integration, including REST APIs, Azure Service Bus, Event Grid, Logic Apps, and other Azure Integration Services. * Serve as the primary point of contact for integration requirements, coordinating with platform and partner teams as necessary. * Prepare and verify API contracts, data models, event schemas, and integration patterns through comprehensive documentation and validation processes. 4. Requirement & Interface Management * Convert application-specific features into precise technical artifacts. * Coordinate system interface specifications, data flow processes, and communication protocols. 5. Stakeholder Communication * Share technical vision, risks, and progress with architects, project managers, and business stakeholders. * Participate in cross-team architecture and design discussions as an application representative. 6. DevOps & Quality Assurance * Advocate for CI/CD best practices. * Oversee implementation of monitoring, logging, and alerting through Azure Monitor, Application Insights, and Log Analytics. * Ensure thorough automated testing, adherence to secure development protocols, and readiness for release. Required Skills: * 5+ years of Experience with Azure PaaS (App Services, Functions, API Management, Service Bus, Event Grid, Logic Apps). * 5+ years of Skilled exp in .NET Core, C#, Web APIs, ReactJS, and SQL Server RDBMS. * 5+ years of Proficient in using AI code generation tools like GitHub Copilot, Codex, Claude Code, Cursor, etc. * Understanding of CI/CD and infrastructure automation. * Knowledgeable about integration patterns (sync/async, event-driven, pub-sub). * 5+ years of Familiar with Agile and DevOps practices. * Strong communication and stakeholder management abilities. Preferred Qualifications: * Microsoft Certified: Azure Solutions Architect or Azure Developer Associate. * Demonstrated proficiency in secure design methodologies, including OAuth2, Azure Active Directory, Managed Identity, and Azure Machine Learning. * Insurance Domain knowledge or products used in that space. #LI-NorthAmerica #INDFSINS About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************* NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

We are seeking a Healthcare Subject Matter Expert (SME) - Payer who brings deep expertise in payer-domain operations and processes. This individual will play a critical role in evaluating and analyzing current-state workflows across key functions such as claims, provider operations, member services, utilization management, care management, and finance. Ideal candidate will possess deep healthcare payer knowledge, including a thorough understanding of regulatory requirements, operational workflows, and industry best practices. They will have a proven track record of conducting comprehensive process assessments, validating accuracy and completeness, and delivering actionable insights that support strategic decision-making. This is an opportunity to leverage your domain expertise to influence enterprise-level improvements and shape the future of healthcare operations. This position is located in our client office in Canton, MA (Hybrid) Your future duties and responsibilities: 1. Process Discovery & Assessment * Lead current-state process discovery across payer operations. * Facilitate working sessions with process owners, SMEs, and analysts * Document workflows, handoffs, variations, system dependencies, and pain points. * Identify inefficiencies, risks, compliance gaps, and automation opportunities. * Ensure alignment with payer regulations (CMS, NCQA, URAC, HIPAA, state mandates). * Provide domain insights to support transformation initiatives and audits. 2. Process Documentation Support * Create and validate BPMN process flows (Level 1-5) for current and future states. * Ensure accurate representation of roles, decisions, systems, compliance checkpoints, and exceptions. * Review and refine process maps, SIPOCs, and metadata for accuracy and completeness. 3. Process Maturity & Quality Evaluation * Evaluate processes against payer best practices, benchmarks, and regulatory expectations. * Assess process maturity and identify gaps (manual steps, fragmentation, non-compliance). * Conduct current-state vs. future-state gap analyses. * Develop prioritized, actionable recommendations for process improvement, compliance, and automation. * Support creation of process improvement roadmaps. Required qualifications to be successful in this role: * 7+ years of healthcare payer experience across core operations (claims, enrollment & billing, provider data, UM/CM, appeals & grievances, member and network services). * 5+ years of experience performing end-to-end process assessment, mapping, and gap analysis. * Strong understanding of payer regulatory requirements (CMS, state regulations, NCQA, URAC). * Proven ability to identify operational inefficiencies, risks, and compliance gaps. * Hands-on experience with BPMN modeling and creation of Level 1-5 process maps. * Strong analytical and problem-solving skills with attention to detail to define actionable recommendations * Demonstrated ability to collaborate with process owners, SMEs, analysts, and governance teams. Desired Skills: Technology Awareness: Understanding of payer systems (claims platforms, provider portals, care management tools) and emerging technologies like RPA, AI, and interoperability standards. Continuous Improvement Orientation: Passion for identifying opportunities for automation, digitization, and efficiency gains. Industry Certifications (Preferred): Lean Six Sigma Green Belt/Black Belt, BPM certifications, or healthcare compliance credentials. Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $110,800.00 - $194,000.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well-being programs #LI-MP2 Skills: * Business Analysis * Business Process Modelling * Health Care Payers What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_******************. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.