Systems Engineer jobs at Nucor

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries. Location: Euclid - 22801 Employment Status: Salary Full-Time Function: Engineering Req ID: 26988 Overview We are seeking a talented and driven Embedded Software Engineer with expertise in Linux systems to join our innovative team. This role blends embedded application development, platform engineering, board support package (BSP) maintenance, and hardware bring-up. You'll collaborate with cross-functional teams to create secure, high-performance software for Linux-based embedded systems. Key Responsibilities Embedded Application Development Design, develop, and maintain applications for embedded Linux environments. Write clean, efficient code in C, C++, and Python. Implement and optimize device drivers, APIs, and middleware. Conduct system-level debugging, performance optimization, and troubleshooting. Create and execute test plans to ensure functionality, reliability, and quality. Partner with QA teams for seamless deliverables. Platform Engineering & BSP Maintenance Maintain and update BSPs across diverse hardware platforms. Work with hardware teams to develop, validate, and configure drivers, kernels, and bootloaders. Lead hardware bring-up for new designs, ensuring smooth software-hardware integration. Security and Compliance Embed security best practices throughout the software stack. Perform vulnerability assessments and risk analyses. Collaborate with security experts to resolve incidents and uphold compliance standards. Collaboration & Mentorship Partner with hardware, firmware, and QA teams to define requirements and solve challenges. Mentor junior engineers and contribute to team knowledge-sharing. Qualifications Bachelor's degree in Electrical, Computer, or Software Engineering (or related field); advanced degrees preferred. Level III: 5+ years of relevant experience. Level IV: 8+ years of relevant experience. Hands-on experience in embedded Linux development, including kernels, drivers, and applications. Strong knowledge of Linux kernel architecture, system calls, and bootloaders. Proficiency with version control systems (e.g., Git) and collaborative workflows. Familiarity with networking protocols, communication interfaces, and embedded hardware. Excellent problem-solving, debugging, and communication skills. Preferred Qualifications Experience with real-time operating systems (RTOS) and low-level programming. Expertise in Yocto Project, OpenEmbedded, and cross-compilation tools. Knowledge of Agile/Scrum methodologies. Background in safety-critical or security-focused systems. Contributions to open-source embedded or Linux projects. Understanding of digital electronics and hardware design. At Lincoln Electric, we invest in your growth through ongoing training, competitive benefits, and a collaborative culture that rewards initiative. Ready to power up your career? Apply now and help us weld the future. Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Solution, system analysis and system design (needs interview, system analysis, process optimization, specification writing, etc.) The daily maintenance of SAP ERP, SAP BW and Delta FMR (Financial Management Report) including BMS(Budget Management System) systems, assisting in authorization grant, troubleshooting, training and documentation Additional responsibilities are to include however not limited to the following: Data strings with module of SAP ERP FI, CO, PS, BW and IBM TM1-BMS experience in integration. E-document(E-invoice function) Job Requirements: Education: BS degree in finance/computer science or related field Experience: Have 6-9 years of experience in SAP ERP FICO and SAP BW system analysis, maintenance. Familiar with the application of any module of SAP ERP SD, MM, PP, PS. Possess the concept of order cash management, material procurement, production management (Configure-to-order), project system (Solution business), E-document is preferred.Possess ABAP, Fiori program development experience is preferred. Good logical concepts, communication and coordination skills, organization and expression skills Skills: Business analysis Identify, analyze, assign and/or complete assigned problem tickets Document applicable business processes and procedures in the assigned areas Ensure systems availability is at or above committed service levels Assist teams on other projects in order to ensure successful integration of SAP and Non-SAP functionality Configuration and troubleshooting Of the SAP FICO(Including e-document) and BW Development Knowledge of SAP ABAP and ABAP on HANA Report FMR (Financial Management Report)

Serve as a technical advisor and subject matter expert for global smart‑building portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead risk‑mitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and inter‑site traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define least‑privilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier‑3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear post‑incident reports with preventive actions, ownership, and timelines. Run knowledge‑transfer sessions and post‑incident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive risk‑reduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executive‑level presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide real‑time triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edge‑to‑cloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Hands‑on advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and least‑privilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

**** No 3rd party resumes or C2C**** Systems Engineer (Microsoft Engineer) Pay Rate: $60-65/hr. ($125-130K when Direct-hire) Full-time hours each week Duration: 6 month contract-to-hire Benefits offered Hybrid Schedule: 2 days a week onsite, 3 days remote. Location: St. Louis, MO ****Top Skills: Microsoft 365 environment-specifically Exchange, SharePoint, OneDrive, Teams Job Summary The Systems Microsoft Engineer will design, implement, manage, and support the organization's Microsoft 365 environment-specifically Exchange, SharePoint, OneDrive, Teams, and related compliance/governance tools. This role ensures high performance, security, and user adoption across the digital workplace. The engineer will handle daily administration, ticket requests, technical troubleshooting, data governance, analytics reporting, and serve as a subject matter expert during major incidents. Collaboration with IT, Security, Communications, and end users is key, along with providing training and guiding the business on best practices and new features. Must-Have Skills & Experience Strong knowledge and hands-on administration of Microsoft 365(SharePoint, OneDrive, Teams, Exchange, compliance/governance). Advanced expertise in SharePoint, OneDrive, and Teams. Proficiency in PowerShell scripting for automation and administration. Experience managing users, groups, policies, and cloud storage in Microsoft 365. Solid understanding of security best practices and compliance requirements (data retention, classification, governance). Strong troubleshooting and diagnostic skills. Experience working in hybrid cloud environments. Nice to Have / Preferred (Not essential but helpful) Experience with Microsoft Entra, Purview, Defender. Experience with Microsoft Copilot or other AI productivity tools. Familiarity with data security tools like Varonis, Egnyte, Sentra. Microsoft certifications (MS-900, MS-700, MS-203, MD-102, MS-102). SAFe certifications.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

The Systems Engineer III (Electronics) is responsible for developing advanced controls for heat pump, electric, and gas water heaters. This position will focus on IoT and connected devices, developing green products, and energy transfer and storage to continuously improve our controls and customer experience. This is a key position on the electronic controls team within Rheem's Advanced Technology Integration organization, providing advanced technologies and systems solutions for Rheem's Water Heating and Air Conditioning business unit. This position will serve our Enterprise Division, located in Ft. Smith, AR, Lewisville, TX, or San Antonio, TX (Onsite). Responsibilities Define / Develop advanced control architectures and requirements for heat pump, gas, electric and combi water, and space heaters. Provide technical leadership in the controls space for the product development team. Participate in developing system engineering processes and quality criteria. Work collaboratively to develop and extend system architecture and design for electronic controller applications. Develop design concepts or models, supervise prototyping, and conduct performance testing to determine feasibility of concepts. Actively engage with software, hardware, test, and product development teams over the entire product life cycle to ensure that system engineering work products are planned, documented, and completed. Define / Perform verification and validation activities to support product development and launch. Support manufacturing engineering and suppliers by participating in product test procedure and control documentation development. Work closely with customer service team to support product and controller training. Qualifications Bachelor's degree in Engineering (Systems, Electrical, Computer, or Mechanical discipline) 5+ years of experience in the development of embedded microprocessor-based controls. An innovative solution-first spirit and an ability to think creatively. High technical aptitude Able to work with cross-functional teams (e.g., product managers, engineers, business teams) and external subject matter experts Experience architecting and developing electronic controls for Water Heating and / or HVAC equipment Experience with System Requirements Documentation, Requirements Traceability, and Test Case development and execution. Experience with Functional Safety (e.g., IEC 61508, ISO26262) or Agency Certification Requirements (e.g., UL 60730, UL 174, etc.) Experience with product and component level FMEAs Experience with real time embedded systems over the entire product lifecycle. Knowledge of one or more of: WiFi, Bluetooth, cellular communication, Ethernet, IoT Passionate about building and owning innovative, customer facing services/products. Great presentation and communication skills Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite. Preferred Qualifications Master's degree in Engineering or related field. HVAC / Water Heating industry experience preferred. Gas Appliance Experience Electronics Design and/or Manufacturing Experience Embedded Firmware or Software Experience Quality / Reliability Experience Automated Test Development Experience #DICE About Us At Rheem, we are dedicated to bringing comfort to people's lives. As a leading global manufacturer of heating, cooling and water heating equipment, we are innovating all-new ways to deliver just the right temperature while saving energy, water and supporting a more sustainable future. It is an exciting challenge that requires a team of talented, passionate people with a diverse set of skills. From engineers to accountants, sales professionals to support experts, Rheem depends on people to power our innovations. Join Rheem, and help shape the future of products that impact lives-every day. Our Behavior Based Values Set Us Apart Listening to Understand - Open mind, learning from others, accepting feedback, embracing the objective Contributing Respectfully - Sharing opinions, valuing ideas, sharing opposing perspectives with respect Thinking Creatively - Applying creativity, seeking improvements, understanding from the customers' lens Acting with Responsibility - Owning decisions and actions, acting with integrity, embracing accountability Rheem is an Equal Opportunity Employer. Rheem encourages all qualified candidates to apply, including those of any race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The job description above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Equivalent combination of education, experience, and skills may supplement above minimum job requirements. For U.S. Based jobs, please note that Rheem is unable to hire candidates to be employed in the following states: Alaska, District of Columbia, Hawaii, Idaho, Mississippi, Montana, New Mexico, North Dakota, or Vermont. Rheem and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee.

We're hiring for our client, a fast-growing voice-AI company based in San Francisco. We seeking a Founding Infrastructure / Platform Engineer to own the cloud, data, and deployment foundations powering next-generation AI systems. You'll design scalable AWS environments, implement Infrastructure-as-Code with Terraform, build secure and observable systems, and collaborate closely with AI/ML engineers to take new models from concept to production. This is an onsite role (5 days a week in San Francisco) and ideal for someone who thrives in a hands-on, high-ownership environment where infrastructure reliability directly drives product quality. What You'll Do Design and operate AWS production infrastructure using Terraform with secure networking, automated rollbacks, and reliable defaults. Build and maintain data pipelines for ingestion, transformation, and model training. Partner with AI/ML teams to deploy and monitor inference and evaluation services in production. Manage PostgreSQL performance and reliability, including schema design, indexing, and pgvector for ML workloads. Own CI/CD workflows and environment hygiene using GitHub Actions or similar. Implement robust observability across services and data jobs (metrics, tracing, alerting, and incident response). Drive cost-efficient scaling while maintaining performance and uptime across systems. Collaborate cross-functionally to ensure infrastructure aligns with product and ML goals. What We're Looking For 6-10+ years in Infrastructure, Platform, or SRE roles with full production ownership. Deep expertise with AWS and Infrastructure-as-Code (Terraform, Pulumi, or CloudFormation). Strong programming skills in Python or TypeScript, with scripting experience (Bash/YAML). Proven experience with containers and orchestration (Docker, Kubernetes, or ECS). Hands-on experience designing and maintaining data pipelines (batch or streaming). PostgreSQL at scale, ideally with exposure to embeddings or pgvector. Strong observability and on-call practices (metrics, tracing, alerting, incident management). Excellent collaboration with AI/ML and product teams; clear communication of risk and trade-offs. Must be authorised to work in the U.S. and able to work onsite in San Francisco. Nice to Have Experience supporting ML model training and inference pipelines. Prior work with low-latency systems, voice interfaces, or recommendation engines. History as an early infrastructure owner at a Seed to Series B startup. Why This Role You'll be joining as a founding-calibre engineer, shaping the infrastructure blueprint that supports advanced AI matching and voice systems. Expect autonomy, direct collaboration with technical founders, and the chance to build scalable, high-impact systems from the ground up.

The Senior IT System Engineer scope includes implementation, support & documentation to effectively maintain computer systems, business applications & network functionality. This role serves as a higher-level escalation point for the HBD help desk and other vendors for HBD-specific configuration and/or applications. The position is also expected to participate in future planning of upgrades to infrastructure components. Roles & Responsibilities Provide advanced technical support on computers systems and business application configuration & installation. Perform tech refresh planning for internally owned IT infrastructure including user computer systems, networks within all HBD locations, etc. Assistance in all aspects of department equipment utilization to maintain current operating procedures is required. Must be able to communicate well both orally and written with all levels of HBD personnel. Assist in training of all systems users. within the Bellefontaine plant and the HBD/Thermoid, Inc. Corporate Headquarters. Provide escalation level support. Maintain and supervise the computer inventory. Monitoring and managing all installed systems and infrastructure. Qualifications Bachelor's Degree in IT, MIS or similar field is required. Proficient in Network Administration including Routing, Switching, and VLANs. Proficiency in Firewall Administration including Policy, Security, and VPN configuration. Skills in maintenance of Active Directory both local and Azure. Proficiency in DNS to support both local & external DNS configurations for hosted Websites 5+ years networking knowledge (OSI network layers, TCP/IP). Understanding of Network concepts both LAN and WAN, and data transmission. 3+ years Cloud experience, preferably in Azure. Understanding of the Microsoft Azure environment and its uses. Knowledge, Skills & Capabilities Experience with Fortinet both Wired and Wireless, hardware/software Experience with Fortinet FortiGate Firewall configuration, maintenance, and support Experience with virtualization and managing cloud-based containers. Favorable but not required certifications: Network+, CCNA. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.

The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role. Key Responsibilities: ERP & Business Systems Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP Cloud Infrastructure & Platform Management Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage) Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance Identity & Access Management Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls Network & Security Administration Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec) Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication Application Development & Database Management Design and optimize SQL Server databases with replication strategies for data integrity and high availability Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts Education & Certifications Desired: Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required. Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred Technical Skills Needed: Strong proficiency in Epicor Kinetic ERP administration and development Experience with Salesforce administration and CRM integrations Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo) Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management Experience with VMware vSphere/ESXi virtualization Strong database skills with Microsoft SQL Server Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash Bachelor's degree desired but not required. 3+ years of IT experience. Preferred Experience: 2+ years of experience in enterprise IT environment Experience with MuleSoft or similar integration platforms Familiarity with RMM tools (NinjaOne, Kaseya) Understanding of VoIP/SIP systems

The Infrastructure Engineer II is responsible for building, maintaining, and enhancing a modern, cost-effective, flexible, and secure IT environment for ATC worldwide. This role focuses on cloud and network technologies (including Cisco and Meraki), servers, storage, desktops, data centers, IT security, video conferencing, and telephone operations. The Infrastructure Engineer will deliver secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments, optimize performance, ensure high availability and disaster recovery, and collaborate with cross-functional teams on solution design and deployment. This individual will also partner with vendors, provide advanced technical support, and contribute to continuous improvement initiatives, system audits, and regulatory compliance. Responsibilities Implements hardware, software, network, cloud, storage, and telephony infrastructure. Ensures the delivery and ongoing maintenance of secure, scalable, and resilient infrastructure solutions across hybrid and cloud environments. Diagnoses and resolves infrastructure issues such as Microsoft Conditional Access, Azure Active Directory, Office 365, and Virtual Machines. Documents infrastructure configuration, processes, and asset management. Researches, analyzes, and implements new technologies and determines viability and suitability of existing technologies. Troubleshoots and resolves issues for a wide variety of computer hardware and software applications/systems. Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Researches potential vendors for new solutions, conducts demonstrations, and partners with management for implementation. Supports the configuration of SAML (Security Assertion Markup Language), SSO (Single Sign-On), and MFA (Multi-Factor Authentication) for company security. Assists with remediation from the annual penetration test. Maintains security patches of on-premise and cloud-based hardware and software. Performs escalated desktop support, i.e., hardware, software, network, printers, cameras, and access control, for all internal users both on-site and remote, and provides guidance to junior-level team members as needed. Enforces company security procedures and policies by ensuring all workstations meet security guidelines. Qualifications Bachelor's degree in computer science, information technology, or related field is required Minimum of 2-4 years of relevant work experience in IT infrastructure, including hands-on experience in cloud infrastructure engineering and network security 2+ years' experience configuring and managing Windows servers, Active Directory, DNS, DHCP, and wireless architecture design and implementation Experience with Microsoft Azure services, including container orchestration and networking, Microsoft PowerShell scripting, and Office 365 administration Proficiency in Cisco and Meraki technologies, with practical knowledge of enterprise network design and deployment Relevant certifications preferred, including Azure (e.g., AZ-104, AZ-700, AZ-305) and Cisco (e.g., CCNP Security, CCIE) Proven experience implementing and supporting ZTNA frameworks and secure access architectures Experience working with hybrid cloud environments and multi-cloud strategies is preferred Skilled in troubleshooting application performance issues, including utilizing network capture tools for detailed diagnostics Experience working directly with third-party service delivery partners to ensure successful infrastructure and network deployment, operation, and support Knowledge of compliance frameworks such as NIST, ISO 27001, and SOC 2 is preferred

The Support Engineer plays a critical role in delivering Tier two and three level support and mentoring junior staff within a nationally distributed financial services organization. This role serves as the escalation point for complex technical issues and contributes to strategic initiatives that improve support operations, user experience, and technology adoption. The ideal candidate is a seasoned IT professional with strong technical acumen, leadership capabilities, and a passion for service excellence. Responsibilities: Resolve escalated hardware, software, and network issues with precision and speed. Perform root cause analysis and implement long-term solutions. Guide IT Support Specialists through complex troubleshooting, share best practices, and lead cross-training initiatives across platforms like Salesforce, Workday, and Microsoft 365. Analyze support ticket trends and recommend improvements to reduce volume and enhance resolution times. Implement automation and AI-assisted workflows where applicable. Lead projects to improve device provisioning, support processes, and end-user experience, with focus on automation and self-service enablement. Maintain and optimize asset tracking, license management, and endpoint lifecycle systems with automated reporting. Collaborate with Systems Engineering and other IT teams to resolve advanced issues and strengthen infrastructure reliability. Lead or support technology rollouts, including new applications, endpoint imaging, and security enhancements. Ensure onboarding processes are efficient and consistent, overseeing IT provisioning for new employees. Refresh and expand the internal knowledge base, incorporating AI-powered search and self-service capabilities. Provide clear documentation, training resources, and quick-start guides for citizen developer and automation scenarios. Establish baseline support metrics (ticket volume, resolution time, satisfaction) and deliver weekly reporting on team performance. Maintain and refresh internal knowledge base articles, troubleshooting guides, and citizen developer quick-start documentation. Key Deliverables: Implement and measure impact of one AI-powered enhancement (such as automated ticket triage or AI-assisted troubleshooting workflows) to improve response speed or user satisfaction, with documented success metrics and team training plan. Design and deliver cross-training schedule for IT Support specialists in Salesforce, Workday, and Microsoft 365, including competency assessments and certification pathways. Lead comprehensive refresh of BWE's internal knowledge base, ensuring it reflects current systems and processes while incorporating AI-powered search and self-service capabilities. Create citizen developer support documentation and quick-start guides for common IT automation scenarios, with clear governance boundaries. Analyze support ticket patterns over 90 days and provide formal recommendations for reducing volume or improving resolution times, including specific process improvements. Establish baseline support metrics (ticket volume, resolution times, user satisfaction) and implement weekly reporting to track team performance and identify automation opportunities. Minimum Qualifications: 3+ years of IT support experience with demonstrated success resolving complex technical issues. Strong proficiency with mac OS, Windows, and mobile device environments. Experience in financial services or other regulated industries preferred. ITIL Foundations Certification (preferred at hire, required within 6 months). Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Proficiency in Microsoft 365, Teams, Adobe Acrobat, Azure AD/Entra, and endpoint management tools. Experience with ticketing systems (e.g., FreshService) and the ability to manage concurrent priorities. Familiarity with network protocols, endpoint security, and remote support tools. Excellent communication and documentation skills for non-technical audiences. Preferred Qualifications: Experience implementing AI-powered support tools and automation strategies. Familiarity with Salesforce, Workday, SharePoint, and other enterprise platforms. Ability to lead small technical projects and mentor junior staff. Exposure to project management and cross-functional IT initiatives.

We're looking for a proactive and innovative Senior Business Analyst to help advance the firm's expanding artificial intelligence strategy. This position partners directly with the Director of BPM and AI to understand business needs, evaluate and recommend AI-driven solutions, deliver training programs, and champion adoption efforts across the company. The ideal candidate will act as the key connector between business units and technical teams, ensuring AI initiatives are effective, scalable, and aligned with organizational objectives. Primary Responsibilities Collaborate with leadership to identify and prioritize opportunities to apply AI across systems and business processes. Coordinate with internal teams to embed AI solutions into day-to-day workflows and assess third-party offerings for potential integration. Create and facilitate AI and Generative AI learning sessions to help employees effectively use emerging tools. Lead hands-on workshops and Q&A sessions to encourage company-wide adoption and confidence in AI capabilities. Build and present demonstrations, mock datasets, and sample scenarios to showcase AI use cases for senior executives and clients. Measure performance and business impact of AI initiatives through reporting and analytics, emphasizing value and return on investment. Produce clear documentation, user guides, and reference materials to promote consistent AI practices across departments. Manage and maintain an organized archive of AI-related resources, including project documentation, vendor reviews, and success stories. Qualifications Bachelor's degree in Business, Computer Science, Information Systems, or a related discipline. 2-4 years of experience in business analysis, data analytics, or technology implementation. Direct experience working with Generative AI tools and prompt development to address practical business challenges. Strong communication and presentation skills with the ability to simplify technical AI concepts for non-technical audiences. Proven ability to gather requirements and partner with developers or vendors to deliver impactful technology solutions.

Our client is looking to add an Infrastructure Engineer to their IT organization. With a focus on endpoint services management, this individual will be responsible for building, implementing, and maintaining the infrastructure to proactively manage endpoint devices, maximizing availability, and improving user experiences. Key Responsibilities Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation. Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows. This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams. Job Requirements Bachelor's degree in information technology, Computer Science, or a related field. Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune. Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts. Familiarity with Fortinet FortiGate, Cisco Switches for LAN access, and Meraki Wi-Fi systems. Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services.

Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers' training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Summary Setup, support, and monitor local & global LAN, WLAN, WAN, and VoIP Infrastructure. Perform a variety of network maintenance, installation, and training tasks to ensure LAN/WLAN/WAN/VoIP services meet company and user requirements. Essential Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist with identifying and expanding corporate private and public cloud services, features, and capabilities. Assist with expanding existing and future government cloud platforms including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) environments in support of Department of Defense (DoD) cloud programs. Serve as overall subject matter expert on cloud Network Administrator technology and market capabilities/trends. Collaborate on detailed network, storage, and compute design documentation to ensure strict security compliance, scalable infrastructure, and highly available computing operations on existing and future cloud platforms. Maintain, troubleshoot, and support network platforms in existing multi-tenant cloud/virtualized platform on Azure Government (Azure-Gov) and Amazon Web Services Government (AWS-G). Responsible for assessing and facilitating network requests: including firewall policies, VPN, load balancing, cryptography, and network architecture. Design and implement security-first network policies and procedures to adhere with NIST 800.171 and CMMC compliance regulations. Communicates effectively with end-users, support staff, management and other systems departments on internal, cloud, and hybrid initiatives. Participates in the maintenance, troubleshooting, and support of localized/on premise WAN, LAN, and WLAN network infrastructure within complex local and global environments. Implement, manage, and troubleshoot cloud-based network security systems. This includes Firewalls, SD-WAN appliances, CASB, DNS Security Appliances, etc. Administer and support corporate network monitoring systems and expanded functionality for cloud-based operations. This includes Network Monitoring Tools, Syslog Servers, etc. Implement, test, and monitor system enhancements (software and hardware updates/patches) which will improve the performance and reliability of cloud and on-premise network services. Assist other teams with the integration, implementation, and troubleshooting of projects involving local, cloud, and hybrid network services. Participates in the Disaster Recovery and Business Continuity plan and procedures for all locations. Exercises independent judgment in the planning, scheduling, organizing, controlling and monitoring of IT projects. Assist other team members in the troubleshooting and resolution of corporate IT issues. Provide and participate in cross-training to other team members on IT systems. Bachelors Degree in a technology discipline or an equivalent combination of education and related experience. Cisco CCNA Cloud or CCNA Route & Switch required OR CompTIA Network+, CompTIA Cloud+, or equivalent certification with minimum 4+ years of experience managing networks required. Minimum 4 years of experience in support and maintenance of complex network environment including cloud-based network segmentation/security appliances. In depth Knowledge of Firewalls, Routers, Layer 2/3 Switches and VLANs as well as Wireless technologies. Deep understanding of Layer2/Layer3 network stack. Possess knowledge and ability to configure and troubleshoot routing, switching, and VoIP, particularly within a Cisco environment. Knowledge of protocols EIGRP, OSPF, HSRP, BGP, gateway load balancing, and related protocols. Familiarity of Load Balancers. Familiarity of SD-WAN devices. Knowledge of IT Security policies as they pertain to NIST 800.171 and Security Information and Event Manager (SIEM). Troubleshooting skillset for LAN/WAN network and application issues on premise and cloud appliances. Knowledge of Network Services such as DNS, IPAM, (S) FTP, TFTP, LDAP, SMTP, and DHCP. Knowledge of Infrastructure Monitoring tools using SNMP, Netflow, and Syslog. Knowledge of 802.1x and certificates. Innovation/creativity, managing/working with others, project/process management, accountability. Excellent written and verbal communication skills and problem-solving ability. Learn and adopt best practices in Network Management. Ability to interface well with CAE users and customers at all levels. Ability to interface and work well with CAE Global IT Administrators. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Familiarity with Cisco, Arista, Palo Alto, Juniper, Aruba, Silverpeak, or F5 products Preferred Skills CCNP Cloud, AWS Certified Advanced Networking, Azure Administrator Associate, or Azure Security Engineer Associate. Significant Experience with DNS/DHCP/NAT/FW Security. Experience with Cloud Security Appliances and Security Solutions (CASB). Knowledge and experience working with VMware vSphere and Hyper-V. Knowledge and experience supporting a Microsoft Windows network. Security Responsibilities Must comply with all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources. Incumbent must be eligible for DoD Personal Security Clearance. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role. Work Environment Duties performed in an office environment and manufacturing facility. Must be able to work overtime, on and off-shifts as required. The employee is on call 24x7 for the resolution of problems and issues. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employee is regularly required to sit, talk or hear, in person, in meetings and by telephone. Manual dexterity to operate computers or other standard office equipment; and reach with hands and arms. Able to support rack mounted equipment (up to 7 feet off the ground). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice. CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at *******************

🚀 Ready to help shape the future of connected industry? Apply today and bring your technical expertise to a global leader in industrial communication and automation! This is a hybrid-style role based in York, PA. About HMS We shape the connected world! HMS Networks makes the world more connected, productive and sustainable. HMS industrial communication products enable millions of machines such as robots, drives and HVAC systems to get connected to software and systems - A necessity to meet the future demands for energy efficiency and sustainability. Position Summary The Technical Support Engineer plays a key role in helping customers successfully connect, configure, and operate our solutions. In this customer-facing technical role, you will troubleshoot issues, analyze system behavior, and provide clear, actionable guidance that strengthens customer confidence in HMS. You'll own case resolution from initial contact through closure and collaborate with senior technical experts when deeper investigation or advanced problem-solving is required. This role directly contributes to our mission of making the world more connected, productive, and sustainable. Essential Job Functions Customer support including fault replication, software/hardware troubleshooting and configuration. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Uses technical expertise using standard operating and diagnostic protocols to resolve complex system issues. Identifies, documents, and escalates customer issues as appropriate. Monitors and tracks all support tickets, provides call/email status updates at regular intervals and communicates status to customers. Provides subject matter expertise to customers in the specified product area. Uses strong written and interpersonal skills to convey technical information to customers in understandable terms. Has the ability to manage customer relationships, expectations, and problem resolution. Maintains a professional demeanor when faced with difficult situations. The successful candidate will have a can-do attitude combined with strong customer support skills and ability to manage diverse projects. Minimum Requirements Associate degree in Electrical Engineering Technology, Computer Information Systems, Electronics/Engineering Technology, or a related technical field, OR Equivalent combination of education and hands-on experience. Demonstrates oral and written communication skills to effectively interface with all levels of management and staff, customers and outside business contacts. Attention to detail and accurate recordkeeping abilities are a must. Must have a basic understanding of Microsoft Office applications. Proficiency with English language both written and verbal communication. Preferred Qualifications Previous experience troubleshooting electronic equipment Previous experience using Zendesk or a similar system for ticket tracking. Additional language skills in Spanish, French, Portuguese a plus. Knowledge of or experience with industrial automation systems including Panel Meters, PLCs, drives, HMI, I/O, instrumentation, sensors, basic TCP/IP network skills, and other devices used in industrial control systems Travel As needed 5% About You You're someone who loves digging into technical challenges and turning confusion into clarity. You get energy from helping customers and pride yourself on staying calm, professional, and solutions focused even when the pressure is high. You enjoy being the person others rely on to troubleshoot, explain complex concepts in simple terms, and guide them toward success. You're curious, hands on, and eager to keep learning, whether that means exploring new technologies, improving your troubleshooting skills, or diving deeper into industrial automation. You ask smart questions, document what you learn, and collaborate well with teammates when problems require a deeper level of expertise. Most importantly, you take ownership. You follow through, communicate proactively, and treat every customer interaction as an opportunity to build trust and confidence in HMS. HMS Networks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HMS Networks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation: Up to $135K base salary My client is a Series C renewable-energy automation unicorn, founded in 2019 and backed by more than $200M in funding. They are building intelligent systems that transform how large-scale renewable energy projects are designed and delivered. They're hiring a Software Engineer - Intelligent Systems to develop AI-powered tools using Azure OpenAI, AWS Bedrock, and AgentCore to automate complex engineering workflows. This role is ideal for a recent M.S. or Ph.D. graduate passionate about AI, automation, and multi-cloud technologies. What You'll Do Build AI-driven automation workflows and reasoning chains Develop LLM-based agents with Azure OpenAI and AWS Bedrock Work on retrieval systems and Document AI integrations Deploy and optimize agents across Azure, AWS, edge, and on-prem environments Translate engineering workflows into intelligent systems Test, validate, and document system behavior What We're Looking For Bachelor's or Master's in CS, AI, Computational Linguistics, or related field (M.S./Ph.D. preferred) Experience with AI/ML, NLP, or intelligent systems Strong Python programming skills Familiarity with frameworks like LangChain or LangGraph Exposure to Azure OpenAI, AWS Bedrock, and AgentCore Understanding of REST APIs, asynchronous programming, and data integration

Azure IoT Cloud Infrastructure Specialist Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines. Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.