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Become A Nurse Case Manager

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Working As A Nurse Case Manager

  • Assisting and Caring for Others
  • Documenting/Recording Information
  • Getting Information
  • Making Decisions and Solving Problems
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Unpleasant/Angry People

  • Unpleasant/Hazardous Environment

  • Make Decisions

  • $76,060

    Average Salary

What Does A Nurse Case Manager Do

A Nurse Case Manager ensures that staff members meet all of a patient's medical and psychosocial needs. They document clients’ case management plans and ongoing activities.

How To Become A Nurse Case Manager

Registered nurses usually take one of three education paths: a Bachelor of Science degree in nursing (BSN), an associate’s degree in nursing (ADN), or a diploma from an approved nursing program. Registered nurses also must be licensed.


In all nursing education programs, students take courses in anatomy, physiology, microbiology, chemistry, nutrition, psychology, and other social and behavioral sciences, as well as in liberal arts. BSN programs typically take 4 years to complete; ADN and diploma programs usually take 2 to 3 years to complete. All programs include supervised clinical experience.

Bachelor’s degree programs usually include additional education in the physical and social sciences, communication, leadership, and critical thinking. These programs also offer more clinical experience in nonhospital settings. A bachelor’s degree or higher is often necessary for administrative positions, research, consulting, and teaching.

Generally, licensed graduates of any of the three types of education programs (bachelor’s, associate’s, or diploma) qualify for entry-level positions as a staff nurse. However, employers—particularly those in hospitals—may require a bachelor’s degree.

Many registered nurses with an ADN or diploma choose to go back to school to earn a bachelor’s degree through an RN-to-BSN program. There are also master’s degree programs in nursing, combined bachelor’s and master’s programs, and accelerated programs for those who wish to enter the nursing profession and already hold a bachelor’s degree in another field. Some employers offer tuition reimbursement.

Clinical nurse specialists (CNSs) must earn a master’s degree in nursing and typically already have 1 or more years of work experience as an RN or in a related field. CNSs who conduct research typically need a doctoral degree.

Licenses, Certifications, and Registrations

In all states, the District of Columbia, and U.S. territories, registered nurses must have a nursing license. To become licensed, nurses must graduate from an approved nursing program and pass the National Council Licensure Examination (NCLEX-RN).

Other requirements for licensing vary by state. Each state’s board of nursing can give details. For more information on the NCLEX-RN and a list of state boards of nursing, visit the National Council of State Boards of Nursing.

Nurses may become certified through professional associations in specific areas, such as ambulatory care, gerontology, and pediatrics, among others. Although certification is usually voluntary, it demonstrates adherence to a higher standard, and some employers require it.

CNSs must satisfy additional state licensing requirements, such as earning specialty certifications. Contact state boards of nursing for specific requirements.

Important Qualities

Critical-thinking skills. Registered nurses must be able to assess changes in the health status of patients, including determining when to take corrective action and when to make referrals.

Communication skills. Registered nurses must be able to communicate effectively with patients in order to understand their concerns and assess their health conditions. Nurses need to explain instructions, such as how to take medication, clearly. They must be able to work in teams with other health professionals and communicate the patients’ needs.

Compassion. Registered nurses should be caring and empathetic when caring for patients.

Detail oriented. Registered nurses must be responsible and detail oriented because they must make sure that patients get the correct treatments and medicines at the right time.

Emotional stability. Registered nurses need emotional resilience and the ability to manage their emotions to cope with human suffering, emergencies, and other stresses.

Organizational skills. Nurses often work with multiple patients with various health needs. Organizational skills are critical to ensure that each patient is given appropriate care.

Physical stamina. Nurses should be comfortable performing physical tasks, such as moving patients. They may be on their feet for most of their shift.


Most registered nurses begin as staff nurses in hospitals or community health settings. With experience, good performance, and continuous education, they can move to other settings or be promoted to positions with more responsibility.

In management, nurses can advance from assistant clinical nurse manager, charge nurse, or head nurse to more senior-level administrative roles, such as assistant director or director of nursing, vice president of nursing, or chief nursing officer. Increasingly, management-level nursing positions are requiring a graduate degree in nursing or health services administration. Administrative positions require leadership, communication skills, negotiation skills, and good judgment.

Some nurses move into the business side of healthcare. Their nursing expertise and experience on a healthcare team equip them to manage ambulatory, acute, home-based, and chronic care businesses. Employers—including hospitals, insurance companies, pharmaceutical manufacturers, and managed care organizations, among others—need registered nurses for jobs in health planning and development, marketing, consulting, policy development, and quality assurance.

Some RNs choose to become nurse anesthetists, nurse midwives, or nurse practitioners, which, along with clinical nurse specialists, are types of advanced practice registered nurses (APRNs). APRNs may provide primary and specialty care, and in many states they may prescribe medications.

Other nurses work as postsecondary teachers in colleges and universities.

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Nurse Case Manager Career Paths

Nurse Case Manager Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Russian

  • Portuguese

  • Cantonese

  • German

  • Mandarin

  • Ukrainian

  • Chinese

  • Arabic

  • Korean

  • Tagalog

  • Swahili

  • Swedish

  • Romanian

  • Hindi

  • Danish

  • Hungarian

  • Georgian

  • Dakota

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Real Nurse Case Manager Salaries

Job Title Company Location Start Date Salary
Field Nurse Case Manager Miracle Home Health Care, Inc. Los Angeles, CA Sep 12, 2015 $93,915
Nurse Case Manager Cambridge Staffing Solutions Hallandale Beach, FL Sep 01, 2010 $83,668
Nurse Case Manager Intermedistaff, Inc. Hallandale Beach, FL Sep 01, 2010 $83,668
Nurse Case Manager Cambridge Staffing Solutions Hallandale Beach, FL Oct 01, 2010 $83,271
Nurse Case Manager Intermedistaff, Inc. Hallandale Beach, FL Oct 01, 2010 $83,271
Nurse Case Manager Allied Care Corp Metuchen, NJ Jan 12, 2015 $82,347
Nurse Case Manager Db Healthcare, Inc. Boston, MA Sep 15, 2011 $75,215
Nursing Case Manager Americare CSS, Inc. New York, NY Nov 01, 2011 $74,880
Nurse Case Manager Nurses Plus Inc. Cerritos, CA Nov 09, 2011 $73,045
Nurse Case Manager Nurses Plus Inc. Cerritos, CA Dec 01, 2011 $73,045
Sub Acute Nurse Case Manager Wayneview Care Center Wayne, NJ Oct 01, 2010 $71,781
Nurse Case Manager Liberty Assisted Living, Inc. Potomac, MD Oct 01, 2010 $69,581
Nurse Case Manager Specialist Cigna Behavioral Health, Inc. Eden Prairie, MN Oct 01, 2011 $68,000
Nurse Case Manager Glenlake Terrace Nursing and Rehabilitation Centre Waukegan, IL Oct 01, 2010 $64,563
Nurse Case Manager Brentwood North Healthcare & Rehabilitation Centre Riverwoods, IL Oct 01, 2010 $64,563
Nursing Case Manager Preferred Home Care of New York New York, NY Jun 22, 2013 $64,175
LVN Case Manager Intra Care Home Health Providers, Inc. Los Angeles, CA Sep 16, 2013 $62,360
Nurse Case Manager II Health Management Corporation Atlanta, GA Sep 15, 2010 $61,776 -
Nurse Case Manager Intermountain Healthcare Provo, UT Aug 26, 2015 $60,944
Nurse Case Manager Patton State Hospital Patton Village, CA Dec 21, 2009 $60,502
Nurse Case Manager Glenlake Terrace Nursing and Rehabilitation Centre NJ Oct 01, 2011 $60,278
Nurse Case Manager Health Care of South Florida Corp. Miami Gardens, FL Mar 21, 2011 $60,000
Nurse Case Manager Glenshire Nursing and Rehabilitation Centre Richton Park, IL Oct 01, 2011 $59,696
Nurse Case Manager Glenbridge Nursing and Rehabilitation Centre Niles, IL Oct 01, 2011 $59,696
Nurse Case Manager Greenfield Rehab & Nursing Center Royal Oak, MI Sep 17, 2014 $58,800

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Top Skills for A Nurse Case Manager


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Top Nurse Case Manager Skills

  1. Health Care Services
  2. Patient Care Plans
  3. Discharge Planning
You can check out examples of real life uses of top skills on resumes here:
  • Insure appropriate utilization of health care services and resources and facilitate the continuum of care including discharge to appropriate setting.
  • Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
  • Assisted with discharge planning of international patients to Central America, Middle East and China.
  • Acted as case manager facilitating client resources and supervised nursing aides' providing client care.
  • Monitor patient's medical conditions and provides accurate reports to attending physician.

Top Nurse Case Manager Employers

Nurse Case Manager Videos

Unique Nurse Case Manager Job

In-Demand: Health Care Case Manager

Case Manager, Career Video from drkit.org