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Working As a Nurse Manager

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $73,000

    Average Salary

What Does A Nurse Manager Do

Medical and health services managers, also called healthcare executives or healthcare administrators, plan, direct, and coordinate medical and health services. They may manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians. Medical and health services managers must adapt to changes in healthcare laws, regulations, and technology.

Duties

Medical and health services managers typically do the following:

  • Work to improve efficiency and quality in delivering healthcare services
  • Develop departmental goals and objectives
  • Ensure that the facility in which they work is up to date on and compliant with new laws and regulations
  • Recruit, train, and supervise staff
  • Manage the finances of the facility, such as patient fees and billing
  • Create work schedules
  • Prepare and monitor budgets and spending to ensure departments operate within allocated funds
  • Represent the facility at investor meetings or on governing boards
  • Keep and organize records of the facility’s services, such as the number of inpatient beds used
  • Communicate with members of the medical staff and department heads

Medical and health services managers work closely with physicians and surgeons, registered nurses, medical and clinical laboratory technologists and technicians, and other healthcare workers. Others may interact with patients or insurance agents.

Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are examples of types of medical and health services managers:

Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require licensure for nursing home administrators; licensing requirements vary by state.

Clinical managers oversee a specific department, such as nursing, surgery, or physical therapy, and have responsibilities based on that specialty. Clinical managers set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets.

Health information managers are responsible for the maintenance and security of all patient records and data. They must stay up to date with evolving information technology, current or proposed laws about health information systems, and trends in managing large amounts of complex data. Health information managers must ensure that databases are complete, accurate, and accessible only to authorized personnel. They also may supervise the work of medical records and health information technicians.

Assistant administrators work under the top administrator in larger facilities and often handle daily decisions. Assistants might direct activities in clinical areas, such as nursing, surgery, therapy, medical records, or health information. They also handle administrative tasks, such as ensuring that their department has the necessary supplies and that equipment is operational and up to date.

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How To Become A Nurse Manager

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Average Length of Employment
Staff Nurse 6.0 years
Head Nurse 4.5 years
Nurse Manager 4.0 years
Nurse Coordinator 3.5 years
Clinical Manager 3.3 years
Nurse 3.2 years
Consultant Nurse 3.0 years
Top Careers Before Nurse Manager
Staff Nurse 31.0%
Nurse 6.6%
Head Nurse 1.9%
Top Careers After Nurse Manager
Staff Nurse 18.7%
Nurse 7.2%
Director 3.2%
Manager 1.8%

Do you work as a Nurse Manager?

Average Yearly Salary
$73,000
Show Salaries
$55,000
Min 10%
$73,000
Median 50%
$73,000
Median 50%
$73,000
Median 50%
$73,000
Median 50%
$73,000
Median 50%
$73,000
Median 50%
$73,000
Median 50%
$96,000
Max 90%
Best Paying Company
Baptist Health
Highest Paying City
Washington, DC
Highest Paying State
New York
Avg Experience Level
4.0 years
How much does a Nurse Manager make at top companies?
The national average salary for a Nurse Manager in the United States is $73,077 per year or $35 per hour. Those in the bottom 10 percent make under $55,000 a year, and the top 10 percent make over $96,000.

Real Nurse Manager Salaries

Job Title Company Location Start Date Salary
Clinical Nurse Manager-Surgical Services Sutter Health West Bay Region San Francisco, CA May 13, 2013 $152,184
Nurse Manager The University of Southern California Los Angeles, CA Jan 08, 2016 $139,326
Nurse Manager Trustees of The University of Pennsylvania Philadelphia, PA Apr 21, 2016 $139,101 -
$141,857
Nurse Manager-Emergency Peacehealth Springfield, OR Oct 31, 2016 $138,008
Nursing Manager Ciena Healthcare Management, Inc. Southfield, MI Sep 11, 2013 $131,000
Nurse Manager Trustees of The University of Pennsylvania Philadelphia, PA Apr 21, 2013 $121,202
Clinical Nurse Manager-Pcs The University of Texas Southwestern Medical Center Dallas, TX Jan 09, 2016 $120,000
Nurse Manager Aspen Healthcare Services, Inc. Lewisville, TX Feb 23, 2015 $118,518
Nurse Manager Roscommon Healthcare Inc. MA Oct 01, 2014 $117,000
Nurse Manager Roscommon Healthcare Inc. MA Oct 01, 2014 $110,000
Administrative Nurse Manager Willliam Beaumont Hospital Royal Oak, MI Jul 01, 2013 $107,660
Nurse Manager (After Hours) Hospice of The East Bay Pleasant Hill, CA Jun 19, 2013 $107,000
Nursing Manager PCI Home Care Group, Inc. NY Jan 26, 2015 $103,584
Nurse Manager The Reservoir Physicians Surgery Center, LLC San Diego, CA Sep 01, 2014 $99,840
Nurse Manager Tri-Med Home Care Services Inc. Hewlett, NY Feb 01, 2015 $80,976 -
$82,437
Nursing Manager Param Healthcare & It Services, Inc. Iselin, NJ Sep 27, 2013 $80,871
Nursing Manager Param Healthcare & It Services, Inc. Iselin, NJ Sep 24, 2013 $80,871
Nurse Manager Northern Urgent Medical Care, PLLC NY Sep 15, 2015 $80,433
Nurse Manager .04 Clinical Nurse Specialis Premier Rehab, Inc. Fremont, CA Sep 20, 2014 $80,183
Nurse Manager .04 Clinical Nurse Specialis Aakash Inc. Fremont, CA Sep 18, 2014 $80,183
Nurse Manager Ditmas Park Rehab Care Center New York, NY May 01, 2015 $80,163
Nurse Manager .O4 Clinical Nurse Specialis Premier Rehab, Inc. Hayward, CA Sep 25, 2014 $79,914
Nurse Manager The Health Center at Bloomingdale LP Bloomingdale, NJ Feb 22, 2013 $68,640
Nurse Manager Tovar Residential Care, Inc. Fresno, CA Sep 18, 2014 $68,120
Nursing Manager Ciena Healthcare Management, Inc. Southfield, MI Jan 19, 2015 $68,000
Nursing Manager Middlebelt-Hope Acquisition Company, Inc. Livonia, MI Sep 13, 2014 $68,000
Nurse Manager Aristocrat Rehab, LLC Naples, FL Sep 10, 2013 $67,619
Nurse Manager Grace Home Health Care, Inc. Long Beach, CA Dec 01, 2014 $67,267
Nurse Manager Divine Care Home Health Services, Inc. Simi Valley, CA Aug 23, 2013 $66,269

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Top Skills for A Nurse Manager

  1. Patient Care
  2. RN
  3. Staff Members
You can check out examples of real life uses of top skills on resumes here:
  • Monitored and evaluated patient care through direct daily rounds with MD and assumed responsibility for documentation of orders received.
  • Coordinated special projects of occupational and executive/international health programs in collaboration with organization needs and contract negotiations to enhance revenues.
  • Developed, implemented, and educated staff members to organizational and unit-based initiatives focused on improvement of patient safety and satisfaction.
  • Provided weekend and evening on-call coverage for facility issues regarding nursing care, clinical staffing and inpatient clinical emergencies.
  • Lead and manage nursing care of patients on a 24-bed inpatient unit Quality management Financial management Nursing leadership Staff development Process improvement

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Average Salary:

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Top 10 Best States for Nurse Managers

  1. New Hampshire
  2. New York
  3. Maine
  4. Vermont
  5. Pennsylvania
  6. Rhode Island
  7. West Virginia
  8. Alaska
  9. Idaho
  10. Oregon
  • (1,178 jobs)
  • (7,670 jobs)
  • (994 jobs)
  • (640 jobs)
  • (7,208 jobs)
  • (354 jobs)
  • (1,026 jobs)
  • (286 jobs)
  • (696 jobs)
  • (1,543 jobs)

Nurse Manager Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 20,510 Nurse Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Nurse Manager Resume

View Resume Examples

Nurse Manager Demographics

Gender

Female

76.0%

Male

12.2%

Unknown

11.8%
Ethnicity

White

64.7%

Hispanic or Latino

12.9%

Black or African American

12.5%

Asian

6.4%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

65.5%

French

8.5%

Russian

4.7%

Mandarin

2.1%

Filipino

1.7%

Hebrew

1.7%

Tagalog

1.7%

Portuguese

1.7%

Korean

1.3%

Ukrainian

1.3%

Cantonese

1.3%

Italian

1.3%

Chinese

1.3%

German

1.3%

Swedish

0.9%

Hindi

0.9%

Greek

0.9%

Japanese

0.9%

Urdu

0.9%

Swahili

0.4%
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Nurse Manager Education

Schools

University of Phoenix

27.3%

Walden University

13.3%

Chamberlain College of Nursing

8.1%

Grand Canyon University

7.7%

Excelsior College

4.0%

Western Governors University

3.8%

University of Texas at Arlington

3.3%

South University

3.3%

Kaplan University

3.2%

Capella University

3.0%

Indiana Wesleyan University

2.7%

University of Saint Francis

2.7%

New York University

2.5%

Drexel University

2.4%

Webster University

2.3%

University of South Alabama

2.2%

University of Cincinnati

2.1%

University of Maryland - Baltimore

2.1%

Texas Woman's University

2.0%

University of Pennsylvania

2.0%
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Majors

Nursing

77.4%

Business

5.8%

Health Care Administration

3.4%

Nursing Science

2.7%

Management

1.6%

Education

1.2%

Family Practice Nursing

1.2%

Public Health

1.1%

Health/Medical Preparatory Programs

0.9%

Nursing Assistants

0.8%

Psychology

0.6%

Clinical Psychology

0.5%

Health Sciences And Services

0.5%

Elementary Education

0.4%

Military Applied Sciences

0.3%

Medical Assisting Services

0.3%

Computer Information Systems

0.3%

Liberal Arts

0.3%

Public Administration

0.3%

Medical Technician

0.2%
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Degrees

Masters

32.6%

Bachelors

30.5%

Associate

17.2%

Other

9.6%

Doctorate

3.3%

Diploma

2.6%

Certificate

2.5%

License

1.6%
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