Top Nurse Manager Skills

Below we've compiled a list of the most important skills for a Nurse Manager. We ranked the top skills based on the percentage of Nurse Manager resumes they appeared on. For example, 22.9% of Nurse Manager resumes contained Patient Care as a skill. Let's find out what skills a Nurse Manager actually needs in order to be successful in the workplace.

The six most common skills found on Nurse Manager resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Nurse Manager jobs:
  • Monitored and evaluated patient care through direct daily rounds with MD and assumed responsibility for documentation of orders received.
  • Assured compliance with Policy and Procedure development, Patient care and nursing documentation quality assurance activities and survey management
  • Facilitated required changes on a platform of professionalism and collaboration while always maintaining a focus on patient care.
  • Action: Initiated communication with unit nursing managers regarding patient care and made recommendations for improvement.
  • Worked directly under the patient care director, completed performance evaluations and monitored quality indicators.
  • Key decisions for primary care and laboratory functionality for patient care services and patient safety.
  • Participate and monitor performance/ quality improvement process to improve the department's patient care.
  • Review of documentation and coordinating patient care with insurance case managers for maximum reimbursement.
  • Developed and sustained an environment that supported excellence in clinical practice and patient care.
  • Participate in Quality Improvement measures to develop protocols and improve patient care outcomes.
  • Collaborated with multiple professional to support and coordinate the provision/management of patient care.
  • Develop and implement departmental policies and procedures to ensure consistency in patient care.
  • Collaborated with a multidisciplinary team to develop and modify patient care plans.
  • Worked directly with medical director of facility collaborating for patient care.
  • Established interactive physician-nurse relationships improving patient care and employee satisfaction.
  • Administered moderate sedation and supervised all aspects of patient care.
  • Supervised and evaluated all direct patient care within assigned unit.
  • Maintained clinical competency in providing and directing patient care.
  • Collaborate with multidisciplinary care teams to improve patient care.
  • Develop and maintain operational improvements to support patient care.

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2. RN

high Demand
Here's how RN is used in Nurse Manager jobs:
  • Coordinated special projects of occupational and executive/international health programs in collaboration with organization needs and contract negotiations to enhance revenues.
  • Implemented hospital-wide improvements in medication safety and clinical documentation through active participation on shared governance committees and system implementation teams.
  • Functioned as hospital-wide resource for state and federal regulations for individuals with behavioral health and substance abuse concerns.
  • Coordinated statewide quarterly meetings that focused on common issues/concerns/trends within the Women and Children specialty.
  • Facilitated and conducted daily interdisciplinary team meetings updating participant status and other elements of concerns.
  • Managed delivery of medications; responded to any/all resident concerns from the routine to urgent/emergent.
  • Facilitate the resolution of issues and concerns associated with residents/patient care including family issues.
  • Maintained compliance with DMH regulations concerning restraint and seclusion and lead restraint reduction initiatives.
  • Directed quarterly and governing body meetings including minutes, and quality assurance compliance.
  • Provide education/teaching to patient and family, research services and appropriate external providers.
  • Collaborated with internal Regulatory officer to understand compliance and reported statistics to UNOS.
  • Negotiated FTE for Nurse educator and developed New Graduate orientation program for Maternity unit
  • Maintained professional knowledge by attending the 2016 California Ambulatory Surgery Association conference.
  • Notified Director of Nursing and staff development coordinator of identified learning needs.
  • Lead facility in statewide quality improvement collaborative for Virginia Maternity Care.
  • Worked effectively with families and residents on any concerns and resolutions.
  • Utilize analytic and critical thinking skills to problem solve/address concerns.
  • Performed medical analysis for attorney's in preparation for deposition/trial.
  • Committed to continuous learning, improvement and evidence-based practice.
  • Educated families and other providers of acute/chronic health concerns.

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3. Staff Members

high Demand
Here's how Staff Members is used in Nurse Manager jobs:
  • Developed, implemented, and educated staff members to organizational and unit-based initiatives focused on improvement of patient safety and satisfaction.
  • Participate in bi-weekly management team meetings, provider staff meetings, and facilitate monthly clinical meeting with nursing/medical assistant staff members.
  • Planned and organized orientation and in-service training for personnel/unit staff members, and participated in guidance and educational programs.
  • Managed both clinical and administrative operations for an operation which encompassed 35 professional and ancillary staff members.
  • Performed duties specific to nurse management of two nursing units comprised of approximately eighty staff members.
  • Managed 40 nursing staff members providing unit scheduling, in-service education, orientation and evaluation.
  • Fostered positive relationships and communication with all staff members for patient and staff satisfaction.
  • Provided ongoing supportive and formal educational seminars to multidisciplinary staff members and all clients.
  • Articulated and implemented organization's mission and communicated mission to staff members.
  • Planned and facilitated orientation and ongoing educational needs of staff members.
  • Provided clinical supervision and administrative responsibility for approximately 75 staff members.
  • Supervised approximately seventy five staff members, plus agency nurses.
  • Supervised 30 staff members including licensed and non-licensed nursing.
  • Managed Advanced Dementia unit of approximately 40 staff members.
  • Promote open communications with staff members and ancillary departments.
  • Developed and retained qualified staff members.
  • Managed a 23-bed general medicine unit, with 3 Resource Coordinators, 35 staff members and a $1.5 million budget.
  • Seek out educational opportunities to enhance my nursing knowledge and skills as well as share that knowledge with fellow staff members.
  • Provided orientation for all staff to ensure that staff members were updated regarding the program and responsibilities, including Agency staff.
  • Managed a $4+M operating budget, 90+ staff members, and helped oversee a $10M unit wide remodeling project.

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4. Clinical Staff

high Demand
Here's how Clinical Staff is used in Nurse Manager jobs:
  • Provided weekend and evening on-call coverage for facility issues regarding nursing care, clinical staffing and inpatient clinical emergencies.
  • Retained valuable staff, optimized job satisfaction and increased staffing flexibility among Clinical staff members through job sharing.
  • Provide presentations to clinical staff involving common diagnoses of the older adult and associated care management interventions.
  • Provided ongoing evaluations of job performance of clinical staff and provided suggestions for improving work performance.
  • Hired office manager to take over non-clinical management responsibilities, and to supervise non-clinical staff.
  • Directed operations for acute dialysis which comprised 20 clinical staff affiliated with seven area hospitals.
  • Provide leadership and direction to clinical and non-clinical staff members resulting in top-quality patient care.
  • Plan and direct all clinical staff orientations and educational in-services and maintain staff educational records.
  • Conducted probationary and annual performance evaluations of all clinical staff (excluding providers).
  • Functioned as professional role model and provided leadership to clinical and non-clinical staff.
  • Provide supervision of clinical staff, including performance evaluations and time-off requests.
  • Educate clinical staff about quality standards and help coordinate organizational improvement initiatives.
  • Facilitated communication between clerical staff, clinical staff, and physician.
  • Initiate counseling and disciplinary action when needed involving all clinical staff.
  • Performed yearly performance appraisals and monitored clinical staff for improvement.
  • Supervised, disciplined and guided clinical staff for effective performance.
  • Supervised and directed a clinical staff of approximately forty-five employees.
  • Conducted annual performance evaluation of all assigned clinical staff.
  • Evaluated and wrote performance documentation on clinical staff.
  • Nurse manager/supervisor of licensed clinical and non-clinical staff.

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5. Process Improvement

high Demand
Here's how Process Improvement is used in Nurse Manager jobs:
  • Lead and manage nursing care of patients on a 24-bed inpatient unit Quality management Financial management Nursing leadership Staff development Process improvement
  • Chaired and facilitated professional practice committees to create and execute process improvements in alignment with market policies and initiatives.
  • Lead approximately 130 caregivers and focus on utilizing lean methodologies to engage front line staff in process improvement activities.
  • Supervised the department's budget while focusing on improving productivity; implemented process improvements initiatives to sustain performance.
  • Develop quality improvement and process improvement plans to assure continuity of care and evidence based practice.
  • Developed and implement a Process Improvement Plan specifically addressing the needs of the Medical/Surgical unit.
  • Identified opportunities for process improvement and brought issues with suggested solutions to upper management.
  • Facilitated process improvement initiative and implementation of electronic bed management and patient tracking system.
  • Collaborated with Information Systems to develop database to trend data to for process improvement.
  • Identified process improvements in relation to day-to-day functioning of cardiac-medical and surgical intensive care.
  • Implemented regulatory standards and accreditation requirements, policies and procedures and process improvement initiatives.
  • Chaired staff meetings to improve communications and identify opportunities for process improvement.
  • Developed and maintained unit quality process improvement while adhering to regulatory standards.
  • Conducted process improvement and compliance with appropriate regulatory and accreditation standards.
  • Developed protocols for process improvement, strategy implementation and innovation projects.
  • Identified process improvements and improved the day-to-day operations of the department.
  • Participated in unit specific process improvement and research data collection.
  • Work towards process improvement and safety and patient satisfaction.
  • Identified and developed process improvements for the department.
  • Organized and prepared data for process improvement initiatives.

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6. Charge Nurse

high Demand
Here's how Charge Nurse is used in Nurse Manager jobs:
  • Developed relationships and delegated additional responsibilities to senior staff nurses who assumed the charge nurse role.
  • Delegated each Charge Nurse the responsibility and accountability necessary to perform assigned duties.
  • Major responsibilities as Relief Charge Nurse included making assignments and ensuring adequate staffing.
  • Staff Nurse/Clinical Team Leader/Charge Nurse, Medical/Surgical Pediatrics Unit,
  • Empowered charge nurses to institute improvements within approved framework.
  • Charge Nurse position on sub-acute/rehab area.
  • Served as Charge Nurse/ Manager- Responsible for staffing, admissions and delegation of services to over 50 employees as House Supervisor.
  • Charge nurse on rotating shifts and provide skilled nursing care for the patient population in a secure, electronically monitored environment.
  • Developed and implemented training program for Charge Nurses and trained staff into the role; increasing management presence for all shifts.
  • Career Notes: Prior roles at INTEGRIS Baptist Medical Center include Case Manager, Charge Nurse, and Staff Nurse.
  • Introduced productivity tool to assist the Charge Nurse in assignments and increase staff's involvement in flexing according to productivity.
  • Worked with charge nurses and the Assistant Nurse Managers to flex costs based upon acuity and volume related statistics.
  • Mentored charge nurses on managing staffing ratios and reducing overtime consistently from 4.5% to less than 1%.
  • Serve as charge nurse on rotating shifts and manage the assigned staff in the safe delivery of nursing care.
  • Developed Charge Nurse Work Shops to assist the Registered Nurses' improve upon and manage their time more effectively.
  • Hired as night shift charge nurse, but quickly promoted to Nurse Manager, then Interim Director of Nurses.
  • Function as next level of authority as needed, and directed Charge Nurses or Supervisors of above areas.
  • Improved overall Press-Ganey scores by implementing coaching for staff and nurse leader rounding by charge nurses and manager.
  • Charge nurse, nurse manager, staff development coordinator, scheduler, director of HR, and marketing.
  • Implemented a nightly check-in with evening charge nurses to develop a proactive strategy for dealing with potential risks.

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7. Health Care

high Demand
Here's how Health Care is used in Nurse Manager jobs:
  • Participated as a contributing member of behavioral health service leadership team and a community-focused advocate for behavioral health care clients.
  • Collaborated with health care providers and ancillary service providers to validate the appropriate treatment plan and identify educational opportunities.
  • Ensured consistent care along entire health care continuum by conducting bi-annual assessments and providing ongoing preventative care management.
  • Participated in multidisciplinary meetings with outside agencies and other health care providers to provide optimal patient care.
  • Coordinate implementation and delivery of health care services as the delegated responsible health authority.
  • Maintain a cooperative relationship among health care teams by participating in team problem-solving methods.
  • Maintained a cooperative relationship among health care teams and promoted team problem-solving methods.
  • Participated in weekly multidisciplinary meetings relating to client care and health care management.
  • Provided quality health care by promoting staff accountability for care provision.
  • Managed patient caseload; provided home health care and patient/family education.
  • Experience coordinating resources within integrated health care systems.
  • Collaborated with Health Care Administrator with budgeting.
  • Managed health care for senior ambulatory citizens.
  • Direct and supervise nursing assistants/health care personnel in restoring and painting resident's mobility and ADL status within the LTC setting.
  • Coordinated, prioritized, and directed all aspects of mental health care for the child, adolescent, and adult population.
  • Coordinated with other health care providers, residents and their families to provide care to better or maintain quality of life.
  • Coordinated care for clients from Family Services Inc. with Community Clinic Inc. to provide basic health care through a SAMHSA Grant.
  • Ensured to utilize both professional and supervisory discretion and independent judgment to attain the ultimate goal of the health care facility.
  • Promoted health and wellness in order to enhance productivity and employee retention, attract new candidates and decrease health care costs.
  • Staff Development and Education services to health care providers within the organizations in order to support achievement of quality patient outcomes.

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8. FTE

high Demand
Here's how FTE is used in Nurse Manager jobs:
  • Assisted with management of organizational patient safety initiatives, read organizational patient safety reports and took appropriate action (.2 FTE)
  • Managed a team of fifteen multidisciplinary clinicians to provide clinically appropriate and fiscally responsible care to patients in the community.
  • Facilitated supportive services/counseling for client family members to address special concerns and ease the transition after acute care hospitalization.
  • Assume responsibilities in coordinating and facilitating weekend and after hours discharges when needed.
  • Assisted with opening fifteen bed inpatient rehabilitation unit and managed the unit.
  • Coordinated with physician regarding treatment plan and education during and after treatment.
  • Implemented End of Life protocol and Therapeutic Hypothermia protocol after cardiac arrest.
  • Chaired for one year Equal Opportunity committee of fifteen professionals and paraprofessionals.
  • Manage all administrative issues after hour in collaboration with administrator on-call.
  • Participated in developing treatment and aftercare plans with the interdisciplinary team.
  • Submit orders from physician to pharmacy after insurance approval.
  • Communicated after-hours situations with department managers and senior leadership.
  • Provided after- hours patient education opportunities with guest speakers.
  • Designated on-site nursing home administrator after normal business hours.
  • Co-authored nursing magazine article after trialing Patient Rounds Initiative.
  • Initiated and monitored all afternoon resident activities.
  • Staff orientation and continuing education thereafter.
  • Monitored patients after gastric bypass surgery.
  • Participate in treatment team, advocating for patients, making recommendations, and setting up after care for patients following discharge.
  • Managed the nursing activities of 70 FTE's under the traditional care model then covert care to the mother-baby care model.

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9. Patient Satisfaction Scores

high Demand
Here's how Patient Satisfaction Scores is used in Nurse Manager jobs:
  • Facilitated employee and interdisciplinary committees to improve patient satisfaction scores in patient perception of relief of pain and comfort measures.
  • Initiated various process improvements resulting in patient satisfaction scores increasing after historical downtrend as a result of frequent leadership turnover.
  • Coached and assisted staff in effective problem-solving, team-building, communication techniques to enhance patient satisfaction scores and appointment experience.
  • Designed service development plans and conducted operational assessments to increase patient through-put and patient satisfaction scores.
  • Monitor Patient Satisfaction and implemented processes to achieve the desired outcomes of Patient Satisfaction scores.
  • Identify patient service requirements and developed means of improving patient satisfaction scores.
  • Improved overall patient satisfaction scores.
  • Maintained patient satisfaction scores at or above the 90th percentile, and employee satisfaction scores between the 80th and 90th percentile.
  • Improved Staff/Patient Satisfaction Scores: 300%; recruitment, training, mentoring, retention, and disciplinary practices.
  • Increased patient satisfaction scores from the 50th percentile to the 100th percentile within 3 months of starting leadership role.
  • Achieved Unit Patient Satisfaction scores that remained on top of all hospital units for 10 out of 12 months.
  • Implemented a Charge Nurse Pilot program with substantial improvement of patient satisfaction scores within 2 months of the program.
  • Implemented findings of process improvement study, enhancing patient satisfaction scores from 35th Gallup percentile to 75th percentile.
  • Recognized as top 10%nationally in excellent responses for 2005 and 2007 PRC patient satisfaction scores.
  • Increased patient satisfaction scores through letters to patients and personal visits to patients and education of nurses.
  • Increased patient volumes and patient satisfaction scores, meeting and exceeding hospital goals by 84%.
  • Participated in creating a program within the organization to improve patient satisfaction scores (Press-Ganey).
  • Improved patient satisfaction scores from 20th percentile up to the 70th-90th percentile in first 9 months.
  • Increased patient satisfaction scores through daily rounding, and implementing hourly rounding with the staff.
  • Achieved high Patient Satisfaction scores and maintained in the 90th percentile for 3 consistent years.

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10. Oversight

high Demand
Here's how Oversight is used in Nurse Manager jobs:
  • Provided direct oversight and supervision of three nurses and fourteen paraprofessionals within the General Surgery clinic and Ambulatory Patient Unit.
  • Provided organizational and operational oversight for 18-member staff that included nurses, operating room technicians, and anesthesia personnel.
  • Obtained annual physical examinations with oversight of hearing conservation program compliance, respiratory medical compliance, and surveillance testing.
  • Provided managerial oversight of 21 telephonic nurse care managers to ensure productivity, quality and achievement of performance standards.
  • Delegated oversight responsibility of the hospital's Cardiac Rehabilitation, Pulmonary Rehabilitation and Cardiac Stress Laboratory, in 2009.
  • Provided leadership and oversight in the sterilization and processing of surgical instruments preventing related infection and safety issues.
  • Collaborated and provided oversight in selection of equipment and supplies during the planning/start-up phase of clinic implementation.
  • Provided operational and clinical oversight to nursing staff and ensured that all day-to-day activity supported clinical excellence.
  • Provide leadership and oversight of operations in complex patient care department - Surgical Admitting & Recovery Services
  • Promoted from Infusion/Intermittent Visit Team RN to assume responsibility for team oversight and compliance with regulatory standards
  • Direct oversight for nursing practice ensuring quality patient care requiring intensive, injury specific rehabilitation.
  • Conduct oversight for clinical operations, observing research trends to incorporate optimum staffing practices.
  • Maintained both administrative and clinical oversight of more than 36 paraprofessional staff members.
  • Provided training and patient-care management and oversight for four nurses and ten paraprofessionals.
  • Provided oversight and administrative management of a 30 bed Community Living Center.
  • Provide oversight and management of clinical operations for skilled nursing unit.
  • Provide clinical oversight backup support across SCMC during clinical leadership turnover.
  • Provided oversight for nursing-sensitive quality data collection, entry and review.
  • Provided oversight and direction for new construction of emergency department.
  • Provide thorough supervision and clinical oversight for day-to-day staffing operations.

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11. Surgery

high Demand
Here's how Surgery is used in Nurse Manager jobs:
  • Collaborated with cardiac surgeons, anesthesiologists and nursing administration to increase cardiac surgery program to 2,500 open heart surgical procedures annually.
  • Supported general surgery, orthopedics, obstetric/gynecologic, genitourinary, eyes/ears/nose and throat, plastics, podiatry, and anesthesia/pain services.
  • Contributed to opening of new hospital, including implementation of computerized documentation and joining of general surgery unit and orthopedic unit.
  • Transformed newly opened out patient center into functioning surgery suite by organizing inventory and implementing protocol for safe medical practice.
  • Implement and monitor processes to standardize chart preparation and insure accuracy of received documentation prior to day of surgery.
  • Coordinated specialty care between department and Ambulatory Surgery Center, as well as managed staff of 16 clinical nurses/medical technicians
  • Maintain current nursing personnel list ensuring appropriate nursing coverage for surgery; update surgery schedule in computer.
  • Provided leadership and management to all nursing personnel and ancillary personnel within the Inpatient Surgery Center.
  • Directed patient care services in the General Surgical Clinic Case managed patients undergoing gastric-bypass surgery
  • Direct and indirect care to patients undergoing surgery both in circulating and recovery positions.
  • Manage the day-to-day processes of a Medicare certified and AAAHC accredited ambulatory surgery center.
  • Supervised precept and trained nursing students and novice medical technicians on surgery unit.
  • Supported Oral Surgery Residents in clinic assisting with sedative and local extraction procedures.
  • Diversified business by helping to recruit physicians specializing in ophthalmology and plastic surgery
  • Key investigator for $2 Million computer assisted minimally invasive surgery project.
  • Enhanced customer satisfaction by implementing post surgery calls and executive staff visits.
  • Scheduled surgical procedures and made all arrangements for patients planning surgery.
  • Collaborated with Medical Director Vascular Surgery in Center of Excellence Designation.
  • Provided patient education and verification of medical documentation required for surgery.
  • Developed a shared surgery scheduling sheet to increase standardization of orders.

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12. Infection Control

high Demand
Here's how Infection Control is used in Nurse Manager jobs:
  • Worked closely with the Multidisciplinary Quality Management Team; involved with Hospital Safety, Infection Control, and Nursing/Hospital Management Committees.
  • Supervised and trained paraprofessional staff in emergency procedures, infection control and medication administration in several programs within the corporation.
  • Maintain established departmental policies and procedures, objectives, quality improvement initiatives, safety, environmental and infection control standards.
  • Established and monitored unit quality management, utilization review, and infection control activities; maintained standards.
  • Organized and facilitated meetings with facility nursing to staff to ensure infection control and quality control.
  • Participate in Client and Family Centered education regarding lifestyle changes, safety and infection control issues.
  • Collected infection control data, secured statistical data, and implemented infection control procedures/ policies.
  • Manage infection control of facility and preparation of various management reports regarding infections in facility.
  • Develop and implement infection control plan and evaluate effectiveness by utilizing data and risk assessments.
  • Coordinate interdisciplinary services to include nursing, environmental services, food services and infection control.
  • Developed and served on a unit based Infection Control Committee to decrease hospital-acquired infections.
  • Collaborated with quality and infection control resources for monitoring and reporting surgical site infections.
  • Implemented quality improvements and infection control programs to support clinical operations and compliance requirements.
  • Implemented an infection control protocol that helped to reduce central venous catheter infections.
  • Conduct Monthly psych medication audits and antibiotic medication audits for infection control.
  • Implemented and monitored Infection Control policies and procedures when obtaining laboratory specimens.
  • Monitor infectious conditions and oversee proper use of infection control procedures.
  • Developed, implemented and monitored Infection Control Programs for both facilities.
  • Trained and demonstrated infection control policies and procedures for facility staff.
  • Monitored infection control and compliance to safety regulations ensuring zero incidences.

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13. Triage

high Demand
Here's how Triage is used in Nurse Manager jobs:
  • Planned and scheduled appropriate clinical testing and provided patient education during clinic visits, telephone triage/symptom management for clinic patients.
  • Designed and implemented triage program, installed centralized monitors and Implemented a staffing and scheduling system.
  • Performed telephone triage of oncology patients and managed patient assistance plans for obtaining medications.
  • Prioritized treatment according to urgency appropriately and initiate care per Triage protocols.
  • Revised triage process and protocols in conjunction with emergency department physicians.
  • Provided expert knowledge for implementation of triage protocol for Ambulatory Care.
  • Provide telephone triage, crisis intervention and emergent authorizations.
  • Developed and implemented quality improvement and triage nurse programs.
  • Provided telephone triage; maintained/revised telephone triage standards.
  • Coordinated triage and community public relations.
  • Manage triage/telephone service coordinating emergency care.
  • Conducted telephone triage training in-services.
  • Coordinate patient services in hospital, clinic and triage working with physicians and physician extenders to provide appropriate care for patients.
  • Evaluate performance against key metrics such as phone calls to patients, triage to specialty pharmacy, adherence and compliance.
  • Managed the Disease Management and Nurse Triage Department, which were made up of Registered Nurses and Clerical Support staff.
  • Received calls within the independent community, assess, coordinate care and triage to higher level of care if necessary.
  • Supervised and directed patient care, vital signs, initiation and termination of scheduled appointments and walk-in non-scheduled triage appointments.
  • Evaluate and triage incoming patients to make sure they are appropriate medically and psychologically for their specific level of care.
  • Staff nurse working various areas in the emergency department, responsible for: Triage outpatients before entering emergency dept.
  • Developed and implemented a new ER/UC triage process which ensured patients were placed in the appropriate area for treatment.

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14. LPN

high Demand
Here's how LPN is used in Nurse Manager jobs:
  • Fostered relations and piloted the first LPN student role transition at University Hospital and to maintain direct liaison with LPN schools.
  • Managed the outpatient Urgent Care center on weekends, supported by 2 Physicians, 1 PAC, LPN and clinical assistants.
  • Supervised 7 station dialysis facility with patient census of 21-36 patients and 2 RN's, 2PCTs,1LPN and 1 secretary.
  • Managed staff of MA's, LPN's, MSW's, including recruiting, coaching, mentoring and disciplining.
  • Supervised RN's, LPN's, and CNA's in the care of elders in a sub-acute/rehab facility.
  • Interview all RN, LPN and CNA applicants for Nursing Department and approve or reject hiring after receiving references.
  • Managed and supervised six clinic staff, one RN, contract LPN, laboratory technicians, and one housekeeper.
  • Managed the rehabilitation floor and supervised Certified Nurse Aides (CNA) and Licensed Practical Nurses (LPN).
  • Established care plan, supervised LPN's and HHNA as they provided care to ensure positive outcomes for patient.
  • Directed care of residents and supervised certified nursing assistants and LPN staff on 32 bed memory impaired unit.
  • Fulfilled the role of Case Manager, with responsibility to supervise LPN's QMA's and CNA's.
  • Nurse Manager for Urgent Care Facility with staff of 30 including RN's, LPN's and technicians.
  • Provided orientation and continuing education training for all RN's, LPN's, and CNA's.
  • Nurse Manager of a 40 bed wing of Nursing home, management of CNA's and LPN's
  • Supervised RN's and LPN's on five different units with a total of 103 patients.
  • Nurse Management including supervision of all RN's LPN's and MOA's at COS.
  • Supervised several clinical employees, including RN's, LPN's and UAP's.
  • Managed approximately 40 associates consisting of RN's, LPN's, & C.N.A.
  • Supervised pediatric nurse practitioners, registered nurses, LPNs, and nurse's aides.
  • Directed and developed a new hire LPN/RN/Medical Assistant program and implemented training program.

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15. Curriculum Development

average Demand
Here's how Curriculum Development is used in Nurse Manager jobs:
  • Participated in Fellowship Curriculum development.
  • Assisted in designing a training program for Transformational Leadership, including curriculum development.

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16. Performance Improvement

average Demand
Here's how Performance Improvement is used in Nurse Manager jobs:
  • Interview, hiring and manage personnel to include establishing performance expectation, completing performance appraisals and performance improvement procedures when necessary.
  • Conducted annual reviews, created performance improvement plans, ensured compliance with necessary education, and adherence with state/federal guidelines.
  • Identify opportunities and implement Performance Improvement and Quality Assurance solutions making all necessary updates to nursing policy / procedure manuals.
  • Participate in various performance improvement initiatives including program initiation, redesigning of departments, and restructuring clinical management team.
  • Developed and manages policies, procedures and standards reflective of evidence-based practice along with maintenance of performance improvement.
  • Assist with departmental Performance Improvement and efficient improvement as needed, especially with Vendor's and Material Management.
  • Designed and developed performance improvement initiatives like monitoring of restraints and seclusion; CTP timeliness of formulation.
  • Implemented evidence based practice on the unit by participating in and involving personnel in performance improvement projects.
  • Serve as diplomat within the organization for conflict resolution; implement performance improvement plan and disciplinary action.
  • Implemented a pain management performance improvement project that enhanced staff in restraint application documentation and compliance rates.
  • Represented nursing for Inpatient Behavioral Health as a member of the Behavioral Health Performance Improvement/Quality Improvement Committee.
  • Develop and implement processes to enhance clinic operations and practices for ongoing quality and performance improvement.
  • Served as a liaison to resolve patient and physician complaints and coordinated unit performance improvement activities.
  • Conducted performance improvement development, implementation and monitoring on the unit level with staff engagement.
  • Coordinated scheduling, budgets, quality assessment and performance improvement projects and patient care delivery.
  • Maintain performance improvement projects, handle budget and participate in continuous quality improvement activities.
  • Developed a performance improvement tool to ensure regulatory compliance in all out patient areas.
  • Developed performance improvement plans and oversees the clinical quality improvement activities/projects and CPC program.
  • Coordinated and monitored patient care processes & actively participated in performance improvement processes.
  • Participate in unit, hospital, and system-based committees and performance improvement initiatives.

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17. Medical Assistants

average Demand
Here's how Medical Assistants is used in Nurse Manager jobs:
  • Supervised and trained four registered nurses and five medical assistants at the Georgetown Community Clinic Pediatric Center.
  • Provided medical care to physically disabled children while managing a licensed practical nurse and two medical assistants.
  • Provided in-services and education to clinical staff including BLS instruction for physicians and Medical Assistants.
  • Supervised medical staff including Medical Assistants, Licensed Practical Nurses and Registered Nurse.
  • Oversee and supervise registered nurses, endoscopic technicians and medical assistants.
  • Provided clinical experience for medical assistants and Emergency personnel.
  • Provide direct supervision to medical assistants.
  • Trained and supervised medical assistants.
  • Assist primary physicians in Family Medicine group and supervise the Medical Assistants that provides direct patient care in our ambulatory setting.
  • Average daily census exceeds one hundred thirty patients and the oversight of sixteen registered nurses and four medical assistants.
  • Participate as a nurse instructor for skills training review class for Medical Assistants at New England School of Technology.
  • Manage 15 nurses who service a pediatric practice with 9 physicians, 1 Nurse Practitioner and 11 Medical Assistants.
  • Supervised medical assistants, assessed patients, and assisted in a broad variety of medical procedures.
  • Collaborated with Clinical Director for managing clinical office with 4 providers, LPN and medical assistants.
  • Supervised the following team members: certified medical assistants, nurses, and physical therapists.
  • Created medical assistants and front desk schedules for improved quality and continuity in staff scheduling.
  • Provide direct supervision for 14 FTE registered nurses, licensed practical nurses and medical assistants.
  • Managed Medical Assistants and Nurses' schedule, time cards, and department budget.
  • Provide educational in-services to nursing, medical assistants, and addiction counseling team members.
  • Hired, termed staff, training, supervised all nurses and Medical Assistants.

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18. IV

average Demand
Here's how IV is used in Nurse Manager jobs:
  • Evaluated care plans and visit frequencies for appropriateness and safety within changing landscape of insurance authorizations and managed care cost effectiveness.
  • Participated as management team representative during Ohio Nurse Association (ONA) contract labor discussions resulting in successful contract ratification.
  • Increase ability of patients and care coordinators to establish effective relationships using the technology including trouble-shooting for staff whenever needed.
  • Provide operational guidance and address any personnel issues that may impede productivity and maintain a supportive environment for staff.
  • Developed and maintained collaborative relationships with other department leaders, the communities we served and other outside stakeholders.
  • Collaborated with physicians and ancillary staff to ensure multidisciplinary, efficient, high quality patient care was delivered.
  • Evaluate clinical care services and all administrative operations and activities of a 60 bed Medicare acute rehabilitation unit.
  • Conducted and documented regularly scheduled licensed nurses meetings, care plan meetings and other relative disciplinary meetings.
  • Provided clinical and administrative leadership for 23 bed adult locked DMH licensed acute adult in-patient psychiatric unit.
  • Collaborated with representatives from a variety of different companies for inventory and surgical support when necessary.
  • Investigate occurrences and root cause analysis to ensure that proper and effective interventions are implemented.
  • Participate in the development and implementation of quality improvement initiatives, quality assurance and performance.
  • Initiated process for patient intake and assessment to ensure patients were evaluated soon after arrival
  • Coordinate restorative services with Director of Therapy to provide transitional services to facility residents.
  • Provide individualized consultations for bio-identical hormone replacement therapies and medically supervised weight loss programs.
  • Managed a staff of thirty-one professional and ancillary personnel, including all administrative duties.
  • Innovated nursing self-scheduling, computer based staffing tracking system, patient centered care initiative.
  • Provide strong leadership by promoting positive working relationships and a positive working environment.
  • Revised the hospital's Preventative Health Assessment instruction and standardized the documentation format.
  • Developed effective strategies for planning, implementing and evaluating delivery of nursing services.

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19. Daily Operations

average Demand
Here's how Daily Operations is used in Nurse Manager jobs:
  • Staff recruitment/Termination Staff Training/ scheduling Medical unit daily operations Administrative Reports Budget Purchasing of medical supplies/equipment Development of local operating procedures.
  • Managed daily operations of three ambulatory health centers, including supervision of clinical and non-clinical staff and patient scheduling systems.
  • Work closely with other departmental management to manage daily operations and provide corrective action as needed to achieve strategic goals.
  • Hold 24-hour responsibility for the management of daily operations including supervising personnel and coordinating patient care activities and patient satisfaction.
  • Managed daily operations of Ambulatory Surgery and PeriAnesthesia area, including managing capital, human, and material resources.
  • Managed daily operations, including personnel management, staff development and quality measures for medical psychiatric patient populations.
  • Nurse Supervisor- Responsible for overseeing daily operations of hospital in collaboration with internal and external customers.
  • Manage daily operations of 12-Suite Department of Surgery at national leading abdominal transplant center.
  • Direct and coordinate daily operations of the Neurosurgery Inpatient Unit including staffing and scheduling.
  • Manage daily operations of an 18 bed child/adolescent unit specializing in psychiatric illnesses.
  • Manage daily operations/ budget/planning/staffing of this practice site providing about 30,000 visits/year.
  • Directed daily operations of physical rehab unit and adult geriatric psychiatric unit.
  • Managed daily operations including staff oversight and coordination of inpatients and outpatients.
  • Organized and facilitated daily operations of a respiratory step down unit.
  • Provide oversight of daily operations in absence of supervisor.
  • Managed daily operations of a live-in residential care facility
  • Executed daily operations of Pediatric Inpatient Nurse Manager.
  • Managed all components of nursing services daily operations.
  • Supervised daily operations of outpatient surgery center.
  • Coordinated daily operations of the Rehabilitation Unit.

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20. Jcaho

average Demand
Here's how Jcaho is used in Nurse Manager jobs:
  • Maintained current JCAHO standards and navigated Medicare/Medicaid and State and Federal regulations; contributed to Quality Management review and evaluation.
  • Contributed substantially to successful department JCAHO accreditation; establishing and implementing policies and procedures, protocols, and required assessments.
  • Participated in development and implementation of Policies and Procedures, and preparation for JCAHO accreditation and State Surveys.
  • Developed policies and procedures to update unit for JCAHO including sibling visitation and initial transition to Mother-Baby unit.
  • Maintained JCAHO standards including policy development, infection prevention, quality management, and risk management.
  • Developed and implemented JCAHO/CMS paperwork standards and worked collaboratively to integrate OASIS documentation.
  • Prepared for JCAHO audits via detailed documentation reviews and environmental safety assessments.
  • Maintain and report nursing rehabilitation performance improvement activities according to JCAHO standards.
  • Coordinated and monitored Quality Improvement initiatives and maintained survey readiness for JCAHO.
  • Recognized for significant contributions to the department's successfully JCAHO accreditation.
  • Developed and integrated policies and procedures required for initial JCAHO Accreditation.
  • Ensured quality indicators maintained for JCAHO standards and patient satisfaction.
  • Directed agency through successful JCAHO accreditation and Medicare certification.
  • Contributed substantially to successful JCAHO accreditation within the hospital.
  • Performed management according to facility and JCAHO guidelines.
  • Maintained standards and evaluated achievement of JCAHO recommendation.
  • Developed policies and procedures for JCAHO accreditation.
  • Participated in a successful JCAHO certification.
  • Performed medical record review using specific indicators and criteria as approved by hospital, JCAHO, CMS and other state agencies.
  • Developed and ensure standard operating procedures integrating JCAHO, HIPAA, OSHA and all necessary State/Federal safety guidelines and related issues.

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21. CNA

average Demand
Here's how CNA is used in Nurse Manager jobs:
  • Worked alongside with team members which included, spiritual care, social workers, physicians, spiritual care and CNA's.
  • Organized, coordinated and provided ongoing dementia education to CNA's on my unit over the course of several months.
  • Supervised and directed 45 nurses, 23 CNA's, and 3 Unit clerks*QA and budget preparation for respective departments.
  • Provided patient care and treatments, supervised TMA's and CNA's, updated resident's status on computer.
  • Supervised staff including nurses and CNA supports staff, on a sub-acute and acute rehab floor.
  • Traveled 4 minutes to 4 hours to supervise CNA's/nurses and to do client supervisory assessments/admissions.
  • Planned, implemented and trained RN's and CNA's equipment competency and communication skills.
  • Developed/updated care plans and CNA group sheets, participated in resident care conferences.
  • Evaluated staffing requirements and floor assignments for CNA's and Med cart Nurses.
  • Managed 7 nurses, 1 CNA with approximately 40 patient load.
  • Staff training, in-servicing, scheduling of Nurses and CNA's.
  • Initiate educational training for nurses and CNA's as needed.
  • Track all CNA documentation to ensure proper and complete documentation.
  • Obtained grant funding for an on-site CNA training program.
  • Track and approve all Restorative CNA time cards.
  • Hired and terminated all CNA's and nurses.
  • Supervised CNA's and other staff personnel.
  • Supervised and guided nurses / CNA's.
  • Direct the day-to-day functions of CNA's.
  • Supervised and trained CNA's.

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22. MDS

average Demand
Here's how MDS is used in Nurse Manager jobs:
  • Developed resident care plans in collaboration with the multidisciplinary team; utilized the MDS for documentation.
  • Completed MDS documentation, clinical record maintenance/paperwork to ensure accuracy and patient confidentiality.
  • Completed MDS and Quarterly required assessments according to state and facility guidelines.
  • Involved in interdisciplinary care management including discharge planning and utilized MDS.
  • Coordinated and supervised quarterly and annual MDS submission.
  • Completed MDS including Restorative Assessments.
  • Completed MDS knowledgeable and accurately.
  • Coordinated MDS 3.0 with assessment CAA's and CAT's to generate Plan of Care for all residents in my charge.
  • Developed comprehensive, quarterly, Incidents, and significant change care plans for patients and performed MDS duties as assigned.
  • Care planning - collaborated closely with MDS Nurse and staff to provide individual and appropriate care plans for each resident.
  • Conducted In-services, related to Restorative Nursing, or how to better assess/ document on the MDS, for examples.
  • Experienced in MDS and care plan completion, discharge planning, and compliance with state and federal LTC regulations.
  • Admit and assess residents, complete MDS 3.0, do care plans and documentation to ensure compliance with regulations.
  • Utilized MDS guidelines to effectively and timely manage and provide quality care to our clients and their families.
  • Assisted in the creation and implementation of Certified Nursing Assistant documentation process, in accordance with MDS requirements.
  • Assess and complete MDS on all residents in 96 bed facility on a quarterly and as needed basis.
  • Directed the duties of the MDS Coordinator, Social Worker, Activities Director, and Nursing personnel.
  • Position was responsible for training, monitoring of all disciplines completing the MDS and patient Care Plans.
  • Certified in MDS 3.0 Wrote Care Plans for all 95 residents and updated them every 3 months.
  • Organized staffing, assignments, patient care, MDS Forms, Medicare charting and care plans.

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23. Treatment Plans

average Demand
Here's how Treatment Plans is used in Nurse Manager jobs:
  • Verified accuracy of all patient information in conjunction with implementation of treatment plans in accordance with center procedures and standard precautions.
  • Participated in a multidisciplinary treatment team developing comprehensive individualized treatment plans using the nursing process.
  • Develop treatment plans, supervise aides, administer medications and treatments and ensure accurate documentation.
  • Developed individualized treatment plans to efficiently and effectively utilize resources and control costs.
  • Performed clinical audits to ensure correct treatment plans and documentation.
  • Developed and implemented individualized psychiatric treatment plans for patients.
  • Collaborate with interdisciplinary teams in order to develop, implement and evaluate programs, treatment plans and services for each patient.
  • Educated all nurses on use of new treatment plans and significance of completing thorough assessment so correct treatment planning.
  • Modify patient treatment plans in collaboration with other team members as necessary for patient's responses and Medical conditions.
  • Audited patient charts and followed up with staff to ensure patient treatment plans and patient care was documented accurately.
  • Collaborate with Staff Physicians and Wound Care Team in diagnosing, assessing and developing treatment plans for patients.
  • Develop new protocols and new treatment plans for individual students and for other schools in the district.
  • Worked with social workers, psychiatrists, psychologists, and medical physicians on treatment plans and discharge.
  • Develop and re-evaluate treatment plans with patient, family, and social workers to reach admission/discharge goals.
  • Educate patients and families on disease processes, treatment plans, medication and doctor's orders.
  • Performed audits about care, renewed treatment plans, and made critical decisions on patient progress.
  • Served as liaison between family, staff and physicians ensuring appropriate treatment plans for each patient.
  • Acted as liaison between patient and medical providers to ensure patient comprehension of treatment plans.
  • Coordinate with the medical director and consulting physicians to implement medication and treatment plans.
  • Liaised between patients and physicians to ensure patient comprehension of medications and treatment plans.

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24. Medication Management

average Demand
Here's how Medication Management is used in Nurse Manager jobs:
  • Provide individual intensive care management services for difficult to engage patients, including disease management, medication management and education
  • Provide intravenous drug therapy and complex wound care, medication management, and updating acute-temporary care plans.
  • Provided nursing services to homeless clients including routine mental health assessments and medication management.
  • Oversee and present Monitored Medication Management patient information to Medical Staff.
  • Conduct education training for clients regarding disease processes and medication management.
  • Pain management, medication management, bereavement call and counseling.
  • Possess excellent nursing process and very proficient with medication management.
  • Reviewed controlled substance agreements with patients receiving medication management.
  • Educated patients in all aspects of disease and medication management
  • Chair of Medication Management and Performance Improvement Committee.
  • Coordinated care planning and medication management.
  • Teach patients symptom & medication management, evaluate the patient's response, and make recommendations based on the clients needs.
  • Performed assessments, care plans and MAR's on admissions also provided discharge planning and medication management for off-site client visits.
  • Conduct daily rounds for 37 homes, with focus on medication management; prepare homes for monthly medication cycle fill.
  • Promoted patient independence and self-care management through establishing patient care goals, safe medication management, and self-care skills.
  • Inspect patient med carts, troubleshoot medication issues, and ensure compliance with AHCA guidelines regarding medication management.
  • Staff management, MDS, Lab value management, Assessment and follow up with MD/NP, Medication management.
  • Handled medication management teaching, dressing changes, IVs and all other aspects of nursing care.
  • Communicate with case managers the needs of the patients related to their medication management needs.
  • Performed various procedures such as x-ray, casting and medication management.

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25. ICU

average Demand
Here's how ICU is used in Nurse Manager jobs:
  • Recorded difficulties and system usability issues then collaborated with design team to create solutions to enhance customer satisfaction with the application.
  • Developed and presented BPOC educational curriculum, organized and presented educational offerings for staff and super users.
  • Partnered with nursing educators from affiliated universities to implement and evaluate student placements within the NICU.
  • Identified and brainstormed to resolve difficult situations that may impact customers level of financial liability.
  • Developed and presented high-tech infusion therapy curriculum to home health agencies in the Tidewater region.
  • Developed and implemented clinical intern/residency nursing program to prepare Newly Licensed Nurses for ICU positions.
  • Facilitated a culture of family involvement and education including open visitation in the ICU.
  • Facilitated several creative and difficult discharges: patients without caregivers or limited caregivers.
  • Developed and implemented bilingual, culturally competent diabetes and asthma education curriculum.
  • Coordinated the delivery of evidenced-base family centered care within the NICU/Pediatrics.
  • Participated of leadership curriculum for managers through Health System training department.
  • Worked collaboratively with SICU Physician Director and PICU Physician Director.
  • Collaborated with leadership to recognize and resolve departmental difficulties.
  • Established Cardiology training program for Cardiology/ICU nursing staff.
  • Participated in preparation of PICU Complex renovations.
  • Instituted a Digestive Nurse Core Curriculum
  • Established yearly NICU graduation celebration.
  • Created a task force to reduce transfer time from ICU to other units (reduced from 4-6 hours to 2 hours)
  • Implemented 'MEWS' guide; enabled quick determination of the degree of patient illness to assist with transfer to ICU.
  • Served as member of ICU Team that evaluated and piloted products that maximized safety and care in critical care areas.

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26. Medication Administration

average Demand
Here's how Medication Administration is used in Nurse Manager jobs:
  • Coordinated processes to improve/evaluate medication administration.
  • Designed and implemented educational presentations, which facilitated the maintenance of safe medication administration and general disease management within the community.
  • Developed and initiated infection-control policies and protocols; enforcing medication administration storage procedures, and controlled substance regulations.
  • Established the medication administration protocols and policies, which included adding an automated medication-dispensing unit to the clinic.
  • Provide patient-centered quality nursing care, including medication administration, implementation of treatments as ordered and care planned.
  • Champion for medical group instruction updates, revised support staff and medication administration protocols that increased personnel utilization.
  • Completed medication administration safely and accurately, including transcription, administration and documentation according to established policies.
  • Train and mentor all nurses, auditing medication administration and regulatory compliance before approving for floor assignment.
  • Maintained and ensured that physical care, medication administration and documentation was completed accurately and timely.
  • Handled medication administration, verify and execute doctor orders, monitoring medication dosage and frequencies.
  • Implemented multiple quality improvement initiatives such as Tandem computer documentation and bar-code medication administration.
  • Performed direct care/medication administration duties as well as supervising multiple registered nurses and LPNs.
  • Trained staff in Team-building, management of violent behaviors and psychotropic medication administration.
  • Provided 1:1 patient interaction, monitored patient's vital signs and medication administration.
  • Performed medication administration, treatments, assessments and developed service plans for residents.
  • Supervised LPNs, overseeing medication administration and compliance with prescribed medical treatment.
  • Performed assessments on residents, medication administration staff education and chart reviews.
  • Compiled a medication administration program and taught incoming CNA's medication administration.
  • Teach foster parents medication administration, safety issues and anticipatory guidance.
  • Provided medication administration, prescription refills, and diagnostic imaging orders.

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27. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Nurse Manager jobs:
  • Educated and collaborated with caregivers and members to ensure compliance with doctor appointments, dietary restrictions, and applicable safety precautions.
  • Developed systems to ensure compliance with regulatory bodies including infection prevention standards, documentation and education.
  • Facilitated communication between home health staff and hospital leadership to ensure compliance with all regulatory agencies.
  • Collaborated with clinical leadership team to ensure compliance with division policy, procedures and reporting standards.
  • Interpreted departmental policies and procedures to ensure compliance with governmental agencies and resident rights.
  • Worked closely with Quality managers to ensure compliance with core measures/ quality initiatives.
  • Implemented a physician-nurse collaboration to ensure compliance to core measure criteria.
  • Implement training necessary to ensure compliance of risk management initiatives.
  • Maintain departmental and facility-wide policy changes and ensure compliance.
  • Worked to ensure compliance with regulatory authority.
  • Reviewed documentation to ensure compliance with regulations.
  • Monitored continuous improvement to ensure compliance
  • Facilitated daily Interdisciplinary Rounds to ensure compliance with the patient management plan and the appropriate length of stay for each patient.
  • Developed all policies and procedures to ensure compliance and accreditation (AAAHC, NYS), of the Rye ASC.
  • Manage staffing issues, ensure compliance with state and federal regulations, complete and execute accident and incident reports.
  • Enter all patient information into case management system to ensure compliance with documentation and to aid in accurate reporting.
  • Led the charge in ensuring safe and effective patient-centered care delivery, evaluating staff to ensure compliance.
  • Monitor all residents and observe medical treatments to ensure compliance with clinical standards and physicians' orders.
  • Review and abstraction of core measure/SCIP data to ensure compliance with nationally recognized quality patient care standards.
  • Enforce and maintain policies and procedures to ensure compliance with corporate, state and federal regulations.

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28. Telemetry

average Demand
Here's how Telemetry is used in Nurse Manager jobs:
  • Implemented daily interdisciplinary rounds on medical/surgical/telemetry unit.
  • Coordinated day to day operations on a combined 22-bed cardiovascular and thoracic surgery telemetry unit and a 15-bed cardiac surveillance unit.
  • Provide appropriately credentialed staff to care for a population consisting of telemetry/medical/surgical patients across the young adult-geriatric continuum.
  • Managed staff of medical personnel providing care for telemetry, geriatric and general medicine patients.
  • Orchestrate all nursing operations to provide stellar patient care to a 41-bed medical-surgical telemetry unit.
  • Nurse Manager for evidence-based, quality care, provided on 30-bed Complex Medical-Telemetry unit.
  • Spearheaded development of a quarterly telemetry competency for all Registered Nurses and Monitor Technicians.
  • Collaborated and planned for facility and operational upgrades for the centralized Telemetry Monitoring Unit.
  • Rotated through unit's surgical step-down unit for critically ill patients needing telemetry monitoring.
  • Advanced and promoted into Assistant to the Director position in Respiratory/Telemetry unit.
  • Transitioned a telemetry unit into a mix-acuity telemetry and cardiovascular step-down unit.
  • Provided direct patient care to acutely ill medical/surgical and telemetry patients.
  • Manage the daily activity of a 45 bed capacity Medical/Surgical/Telemetry Unit.
  • Provide bedside nursing to medical telemetry patients with varying diagnosis.
  • Gained extensive experience within ICU Step-down & Critical Care/Telemetry units.
  • Direct supervision of a 25 beds medical-surgical and telemetry unit.
  • Managed cardiac/telemetry unit, also acted as Nursing Supervisor weekends/holidays.
  • Developed and implemented: closed staffing model and central telemetry.
  • Reconfigured telemetry monitoring stations to streamline and improve operations.
  • Led the opening of a telemetry/family practice/medical-surgical nursing unit.

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29. Staff Education

average Demand
Here's how Staff Education is used in Nurse Manager jobs:
  • Directed, monitored and coordinated staffing needs, staff certifications and staff education, collaborate with physicians and multidisciplinary professional staff.
  • Worked collaboratively with ED Educator to identify the staff educational needs and implement schedule and plan for needed education.
  • Developed peritoneal dialysis program for unit including policy development, staff education, training, competency completion and implementation.
  • Staff Education: Designed easily accessible and user friendly binder that contained information for immunization administration, storage.
  • Developed Renal Unit, providing staff education in peritoneal dialysis, and disease management of patient population.
  • Developed policy, procedures and protocols, and have assisted in planning/coordinating patient & staff education seminars
  • Designed and implemented staff education, professional development and a shared commitment to quality.
  • Staff education and ensuring enforcement of facility policy and procedure as need arises.
  • Provided professional and ancillary staff education concerning protocols by written and/or computerized directions.
  • Investigate report adverse occurrences and performed staff education related to resource utilization.
  • Initiated hourly rounding protocols, supported by staff education and direct reinforcement.
  • Developed staff education programs to assist with growing clinical knowledge.
  • Conducted monthly staff education and monitored compliance with OSHA regulations.
  • Identified staff educational needs through observation and interactions with team.
  • Provided staff education and training for different charting computer systems.
  • Staff education and development including Leadership and Professional Development training.
  • Hold regular in-services for staff education and communication improvement.
  • Evaluate staff educational needs annually by performing needs assessment.
  • Provide ongoing nursing staff education regarding policies and procedures.
  • Implemented and provided staff education for Emergent Angioplasty Program.

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30. Customer Service

low Demand
Here's how Customer Service is used in Nurse Manager jobs:
  • Chaired the organizational Customer Service Improvement committee; resulting in the development and implementation of an organizational customer service training program.
  • Handled all aspects of operational efficiency, quality improvement, financial outcomes, clinical programs, physician relations and customer service.
  • Initiated culture change through inter-departmental team building enhancing patient care, customer service and emphasizing evidence-based practice.
  • Maintained proficient communication provider and patient to ensure proper care given and outstanding customer service received.
  • Supervised and monitored regulatory agency standards and customer service expectations in all aspects of nursing.
  • Managed customer services/general operations of a regional referral clinic with 67 providers/support staff.
  • Established quality assurance program implemented in critical care units to increase customer service.
  • Set individual and team goals ensuring exceptional customer service aligning with companies mission.
  • Cultivated exemplary customer service throughout the organization and promoted effective communication skills.
  • Monitored Regulatory agency standards and customer services expectations at the DMC/Vanguard Corporation.
  • Fostered a positive customer service culture with a well-disciplined and informed staff.
  • Spearheaded team members in providing, assessing and improving customer service/relations.
  • Promoted and monitored regulatory agency standards and customer service expectations.
  • Developed customer service, process improvement, and quality initiatives.
  • Process improvement, QI analysis and Customer Service improvement activities.
  • Provided customer service and IV training for monthly facility orientation.
  • Review customer service surveys and prioritize areas of improvement.
  • Evaluated customer service improvement opportunities and implemented appropriate solutions.
  • Cultivate exemplary customer service throughout the clinic.
  • Developed internal customer service training programs.

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31. Performance Reviews

low Demand
Here's how Performance Reviews is used in Nurse Manager jobs:
  • Hired and managed departmental staff of 40 including setting productivity standards and conducting performance reviews.
  • Participated with the Clinical Director in disciplinary counseling and annual performance reviews.
  • Developed orientation manual, in-service education and performance reviews for staff.
  • Performed annual performance reviews and determined appropriate financial compensation.
  • Evaluated probationary staff and conducted annual performance reviews.
  • Perform supervisory visits and annual performance reviews.
  • Performed performance reviews as required.
  • Managed opening and operation of new office location including all staffing, scheduling, training and nurse performance reviews.
  • Evaluate and verify employee's work performance through 1:1 meetings, coaching's, and annual performance reviews.
  • Performed HR duties such as hiring, giving performance reviews, processing merit increases, and explaining benefits.
  • Hired and trained more than 40 emergency department nurses, completed and maintained 80 performance reviews annually.
  • Recruited and trained new staff for the critical care unit, including completion of annual performance reviews.
  • Monitor the job performance of the nursing staff and ensure performance reviews are done annually.
  • Completed well documented and timely performance reviews, providing regular feedback and coaching to employees.
  • Ensured quality standards were maintained; assisted in the evaluation of annual performance reviews.
  • Coached and mentored staff, hired and trained new staff, conducted performance reviews.
  • Conducted regular care plan meetings, staff meetings, in services and performance reviews.
  • Perform annual and bi-annual performance reviews, ensured annual competencies were maintained.
  • Performed career counseling and annual performance reviews for Medical Center Nursing Dept.
  • Handle departmental scheduling, performance reviews, professional development, and mentoring.

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32. Trauma

low Demand
Here's how Trauma is used in Nurse Manager jobs:
  • Level I Regional Trauma Center including a critical decision unit and specialized pediatric trauma surgical service within the emergency department.
  • Planned and coordinated staff and around-the-clock operations for busy urban Emergency department- Level 1 Trauma Center.
  • Selected Contributions: * Collaborated with Emergency Department to design Trauma Activation Program decreasing LOS.
  • Developed computerized trauma registry system for capture of information needed to review trauma cases.
  • Reformed trauma education program partnering with Clinical Nurse Specialist and Trauma Services Department.
  • Chair of Traumatic Brain Injury Program - developing program utilizing multidisciplinary team approach.
  • Developed Standards of Care protocol working closely with Trauma Doctors and Medical Director.
  • Level II Trauma Center, Cardiovascular surgery program and highly regarded neurological services.
  • Transported critically sick and injured patients utilizing advanced trauma skills to area hospitals.
  • Served as Trauma Coordinator during Level III re-designation process.
  • Participated in Joint Commission Survey and Trauma Survey Successfully.
  • Served as clinical educator and trauma services coordinator.
  • Maintained critical care and trauma specialty certifications.
  • Co-facilitated a sexual abuse trauma support group.
  • Led, directed, and evaluated trauma care for a 50 bed field hospital under constant mortar fire and austere conditions.
  • Organized, directed, and coordinated the daily functions and activities of the operating schedule of a Level II Trauma Center.
  • Manage and supervise the day to day and budgeting needs a t a Trauma 1, 36 bed Stroke unit.
  • Team focus on trauma injuries such as amputations, neck injuries, back injuries, cardiac arrest, and seizures.
  • Assumed the role of Trauma Coordinator, in 2007, while working toward the department's Level III Trauma Certification.
  • Coordinated all inpatient codes: Trauma, Cardiac, Emergency Disaster, Restraint, Abductions, and Bomb Threat.

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33. Disciplinary Actions

low Demand
Here's how Disciplinary Actions is used in Nurse Manager jobs:
  • Administered disciplinary actions according to organizational policy.
  • Provided staff annual performance evaluations, participated in staff counseling, & initiated staff disciplinary actions according to Union guidelines.
  • Support and maintain effective labor/management partnership (prevent/reduce situations requiring disciplinary actions through effective employee management relations).
  • Assess and evaluate employee performance issues and implement appropriate disciplinary actions per hospital policy10.
  • Monitored, evaluated, and provided disciplinary actions suitable to personnel performance.
  • Complete audits, and educate and/or deliver disciplinary actions as required.
  • Participated in union hearings and grievance procedures secondary to disciplinary actions.
  • Performed evaluation appraisals, made merit increase recommendations or disciplinary actions.
  • Delivered ongoing employee evaluations, including disciplinary actions and discharges.
  • Evaluated and enforced disciplinary actions per facility policy.
  • Managed employee review process and disciplinary actions.
  • Provided counseling and disciplinary actions per policy.
  • Monitored disciplinary actions and areas of improvements.
  • Staff counseling and/or disciplinary actions when warranted.
  • Perform employee evaluations and disciplinary actions.
  • Performed staff's progressive disciplinary actions.
  • Major responsibilities included budgets, hiring of new personal, evaluations, disciplinary actions, skill competency, schedules and payroll.
  • Managed time and attendance, disciplinary actions, evaluation of all employees, educated staff and ensured positive patient outcomes.
  • Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Manage all nursing staff in relation to disciplinary actions, scheduling, patient flow and proper technique for patient care.

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34. Oncology

low Demand
Here's how Oncology is used in Nurse Manager jobs:
  • Supervised and managed staff on in-patient medical/surgical/oncology unit
  • Developed/implemented oncology related policies and procedures.
  • Managed a 95-person team, 52 acute medical/surgical/oncology beds and an ambulatory treatment center while overseeing budget requirements and monitoring productivity.
  • Managed 25 individuals which included ancillary, clerical, and nursing for radiation oncology, medical oncology and chemotherapy infusion.
  • Program development and conversion of private practice outpatient oncology clinic to free standing, satellite provider-based hematology/oncology clinics.
  • Supervised 40 nurses in a 32-bed general Medical-Surgical Unit specializing in Surgical Oncology and Medical Cardiology.
  • Facilitated improved process for nutrition screening, follow-up and referrals for oncology and radiation treatment patients.
  • Assumed 24-hour accountability and responsibility for the management of the inpatient and out-patient medical oncology units.
  • Facilitated all operations of a 38-bed medical/surgical/oncology unit plus small inpatient dialysis unit.
  • Developed/implemented oncology related policies and procedures, including orientation program for new personnel.
  • Collaborated with oncology physicians to plan/implement treatment regimens and oncology drug/treatment research protocols.
  • Provided leadership for a 23-bed inpatient oncology unit and 5-chair outpatient infusion area.
  • Maintained 24-hour responsibility for the Nursing Care provided on a medical oncology unit.
  • Participated as member of various oncology and hospital committees and quality performance teams.
  • Supervised and coordinated daily patient care rendered in the outpatient oncology clinic.
  • Reported to the Chief Nurse Executive and managed an 80-bed medical-surgical/oncology/orthopedic unit.
  • Revised Oncology policies and procedures in accordance with Oncology Nursing Society standards.
  • Established a gynecologic oncology program, which encompassed staff training laser use.
  • Supervised Pediatric Hematology and Oncology Clinic and other Ambulatory Pediatric Clinics.
  • Facilitated and implemented the development of a pediatric oncology outpatient unit.

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35. Medical Records

low Demand
Here's how Medical Records is used in Nurse Manager jobs:
  • Assess claimant eligibility by reviewing medical records from all current providers and conducting phone assessments with the claimant or legal representative.
  • Processed various paperwork related to disciplinary actions against employees, updated patients' medical records, insurance related documents etc.
  • Reviewed resident medical records as directed to ensure compliance with state and federal regulations and company policies and procedures.
  • Performed clinical review of bills and medical records for causal relationship to work injury and appropriateness of reimbursement.
  • Collaborated extensively with a network of physicians and other medical professionals while maintaining all medical records and documentation.
  • Reviewed and maintained accurate medical records to ensure medical compliance with all Federal and State regulations.
  • Conducted regular medical records review and audits to assure quality measures are followed and maintained.
  • Administered performance evaluations; oversight of medical records to guarantee appropriate paperwork for JCAHO review.
  • Managed condition and sterilization of equipment, ordered supplies and maintained Electronic Medical Records documentation
  • Managed manpower, equipment, information, medical records, and quality assurance/improvement programs.
  • Instruct and participate on Medical Records Reviews and Fitness for Duty Physical/evaluations.
  • Reviewed medical records for completeness and accuracy of physicians' orders.
  • Registered nurse: Gathering and verifying information obtained from medical records.
  • Represented Faculty Practice on Medical Records and Joint Commission Preparation Committees.
  • Review medical records to ensure proper and accurate documentation for reimbursement.
  • Review Narcotic Treatment patient medical records to ensure medical compliance.
  • Risk management and quality improvement, including medical records audits.
  • Maintained integrity of medical records, administrative and operational records.
  • Reviewed patient medical records for completion and quality purposes.
  • Examined patient medical records to determine quality of documentation.

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36. Primary Care Services

low Demand
Here's how Primary Care Services is used in Nurse Manager jobs:
  • Coordinated primary care services with physicians.
  • Provide primary care services in a collaborative environment for frail and elderly patients in a long-term care setting.
  • Worked with Nurse Practitioner serving community patients with primary care services.
  • Provide primary care services for HIV/AIDS patients.
  • Provide primary care services to patients in an ambulatory health care setting.
  • Documented over 100 hours Provided full primary care services to all patients ranging from 1 mo.

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37. Osha

low Demand
Here's how Osha is used in Nurse Manager jobs:
  • Prepared for OSHA, CLIA, & X-ray inspection, including preparation & maintenance of charts and documents needed for review.
  • Assist DON in Developing and implementing policies and procedures which are consistent with JACHO, OSHA, state and local requirements.
  • Orchestrated clinic efforts to achieve and sustain compliance with Occupational and Safety and Health Administration (OSHA) current standards.
  • Update and track OSHA log, conduct all the hearing testing plant wide, and coordinate health and wellness clinics.
  • Directed team in accordance with OSHA regulations and achieved clinic's first Joint Commission certification for primary care clinics.
  • Teach a 3hr OSHA class reviewing blood borne diseases, air borne diseases, OSHA standards, and protocols.
  • Served as Director of Infection Prevention; OSHA Safety Officer; Staff Educator; Conducted monthly staff meetings.
  • Conducted annual performance reviews for staff, provided educational training, and coordinated OSHA /HIPPA compliance reviews.
  • Increased knowledge base of employees as well as members of community at large about OSHA regulatory surveillance.
  • Managed and assisted in the implementation of the policies and procedures including all OSHA regulations compliance.
  • Updated Lab Policies and Procedures manual to bring safety protocols up to current OSHA standards.
  • Ensured compliance with HIPPA, OSHA, COLA, and infection prevention policies and procedures.
  • Conducted routine staff meetings and education in-service to comply with TDH and OSHA regulations.
  • Ensured employee compliance with The Joint Commission, OSHA, and VA regulatory standards.
  • Maintained current OSHA & CLIA regulations as well as medical waste generator reports.
  • Updated Policies and Procedures to comply with changes from the CDC and OSHA.
  • Supervised mandated site visits and reviews for federal, state and OSHA surveys.
  • Prepared laboratory and nursing policies and procedures, OSHA training and record maintenance.
  • Maintained updated knowledge and full compliance of AAAHC, JACHO, OSHA regulations.
  • Ensured teammates adhere to DaVita, OSHA, Medicare, and HIPPA policies.

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38. Bed Unit

low Demand
Here's how Bed Unit is used in Nurse Manager jobs:
  • Business-focused administrator of 50 nursing personnel for 23-bed unit.
  • Nurse Manager Medical-Surgical-Peds 32 bed unit.
  • Manage 25 bed unit detox/rehabilitation center.
  • Managed Pediatric Department with 30-bed unit
  • Identify fiscal staffing and equipment needs for a 58 bed unit which includes Medical/Surgical, Oncology, Pediatrics and Orthopedic patients.
  • Direct supervisor of a busy 41 bed unit with both short and long term residents as well as Hospice care.
  • Complete coordination of all care given on a 46-bed unit, which included a 20 bed Medicare distinct part.
  • Nurse Manager of the Community Living Center, 25-bed unit located in building 23H at Perry Point, Maryland.
  • Serve as acting head nurse for post-op floor, same as 2A South; Supervised a 20 bed unit.
  • Reestablished and designed Oncology Unit with two basic programs, Medical Oncology and GYN Oncology on a 40-bed unit.
  • Managed a 28-bed unit in the skilled nursing facility and 24 hour responsibilities for the operations of the unit.
  • Increased Same Day Surgery volume and opened a new 15 bed unit in addition to the existing 50 beds.
  • Provided psychiatric care of patients with dementia, schizophrenia, bipolar, and depression on a 60 bed unit.
  • Transitioned unit from 18 to 20 bed unit with remodel of prior smoking room to 2 bed patient room.
  • Managed a 26-bed unit with a team of 48 nurses, patient care technicians, and unit secretaries.
  • Oversee nursing staff, operations of the department, and budget process for a 20 bed unit.
  • Registered Nurse Program Manager for 10-bed unit for the fast track care of joint replacement surgery patients.
  • 28-bed unit providing continuous monitoring for patients requiring extended weaning, or failure to wean patients.
  • Supervised 14 nurses, STNA's, and maintenance staff specific to a 72 bed unit.
  • Supervised 23 bed unit with 13 Registered Nurses, 14 Licensed PracticalNurses and 10 Nursing Assistants.

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39. CMS

low Demand
Here's how CMS is used in Nurse Manager jobs:
  • Standardized implementation of CMS Quality Measures throughout facility and provided education related to quality goals for Nursing and Medical Staff.
  • Maintained TJC and CMS preparation and ongoing readiness for successful unannounced Validation Surveys.
  • Participated in a hospital wide Joint Commission and CMS audit regarding nursing documentation.
  • Communicated with state and federal CMS representatives.
  • Implemented a CMS quality reporting initiative.
  • Developed, initiated and sustained the code sepsis process for the entire hospital which raised awareness and compliance of CMS guidelines.
  • Complied with agency regulations (NYSDOH, TJC, and CMS), unit departmental policies, procedures and standards.
  • Insure staff and departmental compliance with The Joint Commission, CMS, DPH and other regulatory agencies as needed.
  • Worked with environment of care issues to bring department into line with CMS regulation, and improve work flow.
  • Maintain knowledge of CMS, Joint Commission, and regulatory requirements and developed and initiated practices that reflect them.
  • Review all admissions/referrals made to the inpatient unit to make recommendations for admission based on CMS requirements.
  • Managed the daily flow of staff, patients, and regulatory requirements in accordance with CMS guidelines.
  • Maintain industry standards for accrediting agencies and such as NCQA, URAC, CMS and HEDIS measures.
  • Promoted compliance to CMS, MDH, and CDC regulations in all departments within the facility.
  • Managed and coordinate daily huddles, bi-monthly and mandatory quarterly staff meetings for the CCU/IMC/CMS staff.
  • Scheduled and completed MDS Assessments in compliance with CMS and state regulations Charge nurse.
  • Submit reports to CMS and VA for quarterly, annual and Change of Conditions.
  • Developed HIPAA and CMS Compliance programs to help maintain proper documentation and employee practices.
  • Completed monthly Home Health Certification and Plan of Care (CMS- Form 485).
  • Assisted director in successful initial and subsequent surveys with The Joint Commission and CMS.

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40. Medical Staff

low Demand
Here's how Medical Staff is used in Nurse Manager jobs:
  • Managed flow of surgical patients through collaboration with interdisciplinary team members and medical staff, which optimized efficiency and saved time.
  • Maintain financial control of the department collaborates and maintains open communication with medical staff, unit personnel and other ancillary departments.
  • Ensured regulatory guidelines and evidence based medicine were standards of practice among emergency medical staff providers and nursing staff.
  • Coordinated activities and interacted effectively with other departments and medical staff to manage the patient care environment.
  • Developed training programs for nursing/medical staff and auxiliary support staff, including orientation to trauma care.
  • Ensured that medical staff effectively provided therapeutic milieu for the treatment of adolescent substance abuse.
  • Interfaced with professional medical staff and ancillary services to coordinate delivery of quality patient care.
  • Maintained good communication between department heads and medical staff by synchronizing interdepartmental functions.
  • Improved Medical staff relationships by opening communicative channels for joint problem solving.
  • Developed an educational lecture series, including presentations by medical staff physicians.
  • Maintained effective communication with personnel, medical staff and all other customers.
  • Maintained effective employee relations and collaborative work relations with medical staff.
  • Facilitated and expedited professional communication between nursing and medical staff.
  • Provided leadership in clinical setting including for medical staff.
  • Collaborated with medical staff management of asthma patients.
  • Notified medical staff of any dialysis related concerns.
  • Participated in Infection Prevention, QA, Emergency Preparedness, MCH Nursing Division, and OB/GYN Medical Staff Meetings each month.
  • Maintained excellence and consistency in nursing care in partnership with medical staff and all disciplines to deliver the best patient care.
  • Establish good communication between the governing bodies and medical staff, and serves as liaison to coordinate different department's functions.
  • Implemented and instructed Neonatal Resuscitation Program for nursing and medical staffs in OB and ER (certification as regional trainer/instructor).

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41. EMR

low Demand
Here's how EMR is used in Nurse Manager jobs:
  • Developed and implemented EMR disease specific and patient population specific Interdisciplinary Plans of Care and teaching records.
  • Partnered with senior stakeholders to implement EMR, designing documentation, educating employees and planning implementation.
  • Completed attestation verifying transition to EMR and e-prescribing to obtain federal funding.
  • Implemented and coordinated staff education for medication scanning and EMR documentation changes.
  • Assisted with implementation of EMR and patient satisfaction initiatives.
  • Supervised 54 clinical employees to include: nurses, laboratory staff, infusion clinic, procedure room, and EMR coordinator.
  • Captured over 6,700 immunizations in the electronic medical record (EMR) and received the distinction of Top Army MEDPROS User.
  • Developed strategic plan to improve patient flow, implemented new EMR, and project implementation for new construction of the department.
  • Provide support and guidance to clinical staff as well as physicians in the use of and troubleshooting the recently updated EMR.
  • Key member of the development team tasked with scoping, configuring and deploying EMR to multiple facilities within the organization.
  • Rolled out electronic medical record (EMR) system and served as Super User / subject-matter expert (SME).
  • Assess patients, maintain EMR, start IV's and follow MD orders for infusion medications, patient education.
  • Worked with the interdisciplinary team for the selection and development of the Outpatient EMR for the Extended Day Unit.
  • Developed and implemented Lean methodology to ensure the Unit was efficient and with integration of EMR.
  • Assisted patients to learn self-care and treatment management and documented all patient encounters in the EMR.
  • Lead role in implementing changes to customize EMR to address the patient population within the organization.
  • Review and input all data into EMR for newly referred patients and hospital follow-up appointments.
  • Provide oversight and education to staff related to clinical documentation to include EMR and Oasis.
  • Created quality improvement program including EMR data collection, audits, and detailed reporting.
  • Team Leader for design and implementation of EMR for ED for 3- hospital system.

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42. Medicaid

low Demand
Here's how Medicaid is used in Nurse Manager jobs:
  • Develop, implement and maintenance of integrated Plans of Care according to Federal guidelines and company policy including Medicaid/Medicare reimbursement methodologies.
  • Involved in utilization review and chart audits for all appropriate documentation for medicaid, Medicare and managed care organizations.
  • Retrieved chart information to determine patient treatment and provided information to Medicare, Medicaid and other private insurances.
  • Attend Medicare/Medicaid meetings for skilled patients and provide documentation to insure the highest allowable payout from Medicare/Medicaid.
  • Coordinated the nursing and inter-disciplinary services for Medicare, Medicaid, private insurance and indigent patients.
  • Represented Medicaid in fair-hearing procedures; delegated assignments and daily tasks to customer service/support staff.
  • Monitored reimbursement program for Medicaid Residents; prepared and submitted quarterly reports to Mass Health.
  • Conduct hospital visits with priority Medicaid patient population daily at Southeastern Health Hospital.
  • Helped them understand their medical needs and associated Medicare and Medicaid insurance benefits.
  • Reviewed all observation patient stays in the hospital to ensure reimbursement for Medicaid/Medicare.
  • Completed physical and mental assessments to comply with Medicare and Medicaid requirements.
  • Maintained updated knowledge of Medicare and Medicaid guidelines and conditions of participation.
  • Coordinated the continuum of care for enrolled Medicaid/Medicare/Insured members.
  • Reviewed Medicaid cases for quality assurance and utilization review.
  • Participated in government surveys for Medicare and Medicaid.
  • Ensured facility adhered to Medicare and Medicaid regulations.
  • Authorize medical services through Medicaid or Medicare.
  • Lead investigator in a Medicare/Medicaid Audit
  • Worked as a team member with other health care professionals to manage the care of individuals on Medicaid with chronic diseases.
  • Review of residents charts daily to ensure compliance with Federal and State regulation for Medicare, Medicaid and private insurance residents.

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43. Vital Signs

low Demand
Here's how Vital Signs is used in Nurse Manager jobs:
  • Monitored vital signs and administered medications.
  • Obtained history and physicals, vital signs, assisted with exams, scheduled referrals and procedures as well as patient education.
  • Assisted Center physician with intake of all students to include: collecting blood, vital signs, hearing and vision screening.
  • Performed head to toe assessments, administered medications, treated elevated blood glucose levels, measured inputs/outputs, assessed vital signs.
  • Monitor and record vital signs, the surgical site and informed doctors of any changes with the patient's condition.
  • Demonstrate proficiency in taking patient medical histories and vital signs, as well as various diagnostic procedures and ancillary tests.
  • Direct care including fetal monitoring, fetal non stress testing, injections, vital signs, suture and staple removal.
  • Performed various treatments as needed (dressing changes, vital signs, ADL's, physical therapy.)
  • Perform accurate measurement of vital signs, including blood pressure, temperature, pulse, weight and height.3.
  • Maintain current medical information on all clients, to include taking vital signs on a regular basis.
  • Obtain pertinent patient information to include vital signs, complaints, medical history and recent changes.
  • Monitored vital signs of residents, completed prior authorizations, and called in medications as required.
  • Point click program use for care plans, vital signs, progress notes and rooster.
  • General assessments: Vital Signs, EKG, Blood Draw and urgent admission process.
  • Monitor daily/weekly vital signs and all lab work and communicating to physicians as needed.
  • Direct patient care by assessing patient vital signs and direct patient to primary doctor.
  • Obtained vital signs including weight, height, blood pressure, pulse, respiration
  • Maintain sterile technique, obtained vital signs, instruct and administer medication.
  • Monitored COWS and CIWA assessments and vital signs to determine medications needs.
  • Monitor vital signs, blood sugars, lab values and radiology reports.

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44. Direct Reports

low Demand
Here's how Direct Reports is used in Nurse Manager jobs:
  • Direct reports include supervisors, and staff employees including responsibility for performance reviews, hiring, disciplinary actions and terminations.
  • Supervised and coordinated staff operations consisting of 7 direct reports including scheduling, performance evaluations, and training.
  • Direct reports include Registered Nurses, Licensed Vocational Nurses, Technicians and ancillary personnel.
  • Ensured active communication between direct reports and Senior Nurse Manager.
  • Communicated extensively with direct reports daily.
  • Managed approximately 120 direct reports.
  • Developed staff and implements training programs, performance standards, and a performance measurement and feedback system for all direct reports.
  • Scheduled and led team of 15 direct reports to administer medical and psychiatric care to 1K+ incarcerated young men.
  • Improved employee engagement scores for 85 direct reports from 27% to 34.5% within nine months of hire.
  • Provide Supervision to Team Managers and their direct reports in the absence of the Director of Care Management.
  • Direct reports of 85 registered nurses, license practical nurses, nursing assistants and unit coordinators.
  • Manage payroll, attendance, scheduling, and staff performance evaluations on over 100 direct reports.
  • Provided leadership, direction and guidance to assigned staff (40 + Direct reports).
  • Lead and manage day-to-day operations with 36 direct reports made up nurses and support staff.
  • Mentored direct reports having low performance and behavioral issues to align with company values.
  • Worked with upper management and my direct reports to meet budgetary and productivity goals.
  • Maintained responsibility for the unit on a 24-hour basis with 101 direct reports.
  • Hire, train, coach, counsel and evaluate performance of direct reports.
  • Managed and mentored over 90 direct reports (Nurses/aides and unit clerks).
  • Managed a budget of $10M and managed up to 196 direct reports.

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45. Pacu

low Demand
Here's how Pacu is used in Nurse Manager jobs:
  • Improved PACU administration by compiling and analyzing data and identifying areas of improvement.
  • Hand-picked 1st Lieutenant chosen over three Captains to lead the Same Day Surgery (SDS)/PACU element as nurse manager.
  • Assisted in developing a process for throughput between inpatient units including the Emergency department, PACU, and Intensive Care Unit.
  • Reduced PACU hold times due to collaborating with Transport Department to assist in patient transports to the nursing units after recovery.
  • Maintained appropriate staffing and competencies in all areas of the ASC including OR, Endoscopy, Pre-Op, and PACU.
  • Managed all nursing operations for an eight bed PACU that supported inpatient and outpatient surgical services with four Operating Rooms.
  • Improved communications between Admissions, Pre-Op, Call Center, Phase II and PACU with Charge Nurse Reports twice daily.
  • Review and revision of hourly PACU patient care charges based on patient acuity levels, recapturing increased departmental revenues.
  • Collaborated with Quality Triad Teams addressing OR Holds, PACU length of stay, throughput, and early discharges.
  • Developed, administered, managed, and implemented all nursing and related patient care activities for the PACU.
  • Assist with the coverage of Pre-Op and PACU Department when the Manager of this department is unavailable.
  • Managed and contributed to opening of Pre-Op and PACU unit for a new freestanding outpatient surgery hospital.
  • Maintain ACLS/BLS/PALS certifications, which enabled me to continue to work at the bedside in PACU.
  • Provide leadership for Operating Room, PACU, Administration, PAT, and Central processing personnel.
  • Established policy and procedures for standards of practice in PACU (Pediatric and Adult population).
  • Captured charges for Radiology, procedural care and L&D patients recovered in PACU.
  • Managed daily activities of PACU Cared for children w/ numerous mental and physical challenges.
  • Developed LEAN process for OR turnaround times/ability to accommodate post-op patient in the PACU.
  • Worked as a staff nurse at SVN in the PACU prior to management position.
  • Change agent in creating more cohesive work environment between OR and PACU department.

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46. Social Workers

low Demand
Here's how Social Workers is used in Nurse Manager jobs:
  • Work closely with multidisciplinary team members including Cardiologists, Nutritionists, Social Workers, and Financial Counselors.
  • Worked closely with social workers taking admissions and reviewing referrals.
  • Managed patient throughput in conjunction with physicians, social workers and case managers by instituting daily discharge rounds with the staff.
  • Collaborated with primary care physicians, social workers, pharmacists, and behavioral health team members for thorough care coordination.
  • Coordinated services to meet the needs of the client/family by utilizing social workers, targeted case managers and human services.
  • Collaborated with social workers, case managers and physicians in patient planning, maintained accurate and complete documentation of care.
  • Supervised 50 - 100 plus nurses, mental health workers, utilization review, recreational therapists, and social workers.
  • Work with social workers, Psychiatric doctors, and administration to formulate action and intervention that may benefit patients.
  • Assisted case managers and social workers in providing complete services to clients in conjunction with State and Federal guidelines.
  • Work closely with doctors and social workers during Treatment Team to develop a plan for patient after discharge.
  • Played a key role on interdisciplinary team of psychiatrist, RN's, social workers and correction officers.
  • Maintained key relationships with Transplant Center staff Coordinators, Social Workers, Residents, and Staff Physicians.
  • Manage approximately 50 nurses and psych technicians, 4 social workers, and 2 Recreation Therapists.
  • Maintained cross-functional relationships with physicians, therapists, social workers, and children's teachers.
  • Participated in hiring process for Social Workers, Nurses, Directors and support Staff.
  • Worked closely with families, providers and social workers in an interdisciplinary team setting.
  • Collaborate with physicians, psychologists, program directors, nurses, and social workers.
  • Assisted social workers in determining appropriateness of placement for patients at end of life.
  • Worked in conjunction with Rehab and Social Workers to set goals.
  • Coordinate discharge with in house social workers and case managers.

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47. Staff Scheduling

low Demand
Here's how Staff Scheduling is used in Nurse Manager jobs:
  • Developed and managed the RFP process for various software implementations including staff scheduling and patient classification.
  • Completed all staff scheduling and performance evaluations.
  • Coordinated staff scheduling and assignments.
  • Monitored & administered medications, staff scheduling, incident reporting, new patient assessment, call, & resident activity scheduling.
  • Staff scheduling, payroll, annual evaluations, staff meetings, new hire and HR / Employee health requirements compliance.
  • Conducted daily rounds, prepared shift assignments, and staff scheduling for 60 employees.
  • Performed various personnel actions including hiring, orientation, performance reviews and staff scheduling.
  • Job Accomplishment: Eliminated use of agency nurses by promoting flexible staff scheduling.
  • Managed payroll for nurses including management of time off requests and staff scheduling.
  • Maintained staff scheduling, interviewed employees, led community meetings, mentored staff.
  • Created nurses schedules for improved quality and continuity in staff scheduling.
  • Completed all staff scheduling and certification tracking for the unit staff.
  • Staff scheduling of each unit and payroll for 50 employees.
  • Provided direct supervision and of employees and complete staff scheduling.
  • Completed, assisted, and implemented patient and staff scheduling.
  • Staff scheduling, conflict resolution for patients and staff.
  • Managed staff scheduling to ensure adequate patient care coverage.
  • Managed staff scheduling, ensuring 24-hour coverage.
  • Staff scheduling, orientation, and training.
  • Staff scheduling and assisting with payroll corrections.

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48. QA

low Demand
Here's how QA is used in Nurse Manager jobs:
  • Gather QA data on such indicators as medication errors, documentation completeness, timeliness and protocol adherence.
  • Monitored QA trends, evaluated potential deficiencies and implemented effective risk / liability reduction programs.
  • Participate in Peer QA activities providing recommendations to Agency.
  • Monitored patient care and participated in facility QA program.
  • Address, resolve and report all discrepancies as needed to the appropriate persons (Medical Director, QA, etc).
  • Complete audits, direct QAPI, support and monitor patient outcomes and fill in with direct patient care as needed.
  • Developed call monitoring audit tool that addresses Navigation of a new computer system in compliance with NCQA requirements.
  • Report Management (Risk, compliance, regulatory, URAC & NCQA accreditation, quality, etc.)
  • Job duties consist of organizing staff work schedule, organizing data for QAI and plan of care meetings.
  • Attended administrative meetings, member of numerous committees, chaired QA as well as Morbidity and Mortality Committees
  • Assisted in the National Committee for Quality Assurance (NCQA) Recognition process of primary care practices.
  • Complete QA on UR files and NFR calls, providing feedback and education to nurses as needed.
  • Developed Quality Assurance (QA) policies along with QA tools to audit charts and nursing notes.
  • Completed QA plus Survey prep for nursing home annual surveys, with proposed plan of action /issues.
  • Teach teams about confidentiality, PRQA process and contacting the clinical nurse manager when issues are identified.
  • Assist in QA activities, staffing, employee evaluations, and assist with interviewing of new employees.
  • Perform audits, QA and PI, Root Cause Analysis for near miss and sentinel events.
  • Directed and monitored QAPI program initiatives in order to provide cost effective and exceptional resident care.
  • Created and monitored patient care for performance of medical treatment provided through QA Program.
  • Conduct monthly audits, controls, compensation and disability reporting, and various QI/QA.

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49. Clinical Operations

low Demand
Here's how Clinical Operations is used in Nurse Manager jobs:
  • Computerized clinical operations, standardized technology/supplies, and systematized regulatory requirements.
  • Meet with the Medical Director and Clinical Administrative Director monthly regarding clinical operations, physician support and strategic development.
  • Supervised clinical operations of a 36-bed unit with responsibilities including education and training of new employees and yearly evaluations.
  • Provided leadership in Program Implementation and Clinical Operations in an outpatient home health environment.
  • Coordinated clinical operations of the unit, promoted multidisciplinary care coordination.
  • Directed and audited clinical operations of a sub-acute rehabilitation unit.
  • Oversee daily clinical operations for General and Surgical practices.
  • Assure compliance with regulatory requirements related to clinical operations.
  • Managed daily clinical operations for practice.
  • Reported to Director of Clinical Operations.
  • Manage the clinical operations of a fast paced clinic that provides services to the Pediatric, Adult, and OB/GYN population.
  • Managed daily clinical operations and a nursing staff of 30 in Medicine, Pediatric, OB/GYN, and 20 specialty clinics.
  • Worked closely with hospital management representatives in the day to day business and clinical operations of the center.
  • Managed the day to day clinical operations of a busy ambulatory care infectious diseases practice with 700 patients.
  • Oversee and manage clinical operations of a hybrid-model state licensed emergency room and urgent care center.
  • Managed $917K clinical operations budget and 28 member staff (Doctors, Nurses, Technicians)
  • Re-structured the daily clinical operations to increase access and improve the efficiency of the support staff.
  • Oversee clinical operations of the clinic to maintain flow and optimal care for patients.
  • Manage the day-to-day clinical operations, ensuring the safety and care of patients.
  • Led, directed, and coordinated clinical operations in facility serving 2,700 patients.

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50. Chart Audits

low Demand
Here's how Chart Audits is used in Nurse Manager jobs:
  • Performed chart audits and quality improvement initiatives, unit staffing and scheduling and staff performance evaluations.
  • Identified potential and actual deficiencies through systematic chart audits and evaluation of clinical outcomes.
  • Participated in monthly chart audits of patients seen in all First Choice clinics to ensure proper standards were met or exceeded.
  • Conducted chart audits, staff meetings, fire drills, code blue drills, staff evaluations, and terminations.
  • Chart audits, managerial tasks, scheduling, coding, and second in command only to the Branch Manager.
  • Performed 100% real-time chart audits on each patient admitted with stroke symptoms for all of Acute Care.
  • Assisted Core Measurement Team Leader with chart audits and staff training related to core measure intervention improvement.
  • Developed, coordinated, and monitored the practice's CQI activities to include chart audits and reporting.
  • Schedule planning, chart audits, and manage nursing employees on a day to day basis.
  • Managed staff hiring, scheduling, training, compliance, chart audits, and performance evaluations.
  • Chart audits showed a 46% increase in compliance within 60 days of process change.
  • Enforced clinic policies and procedures and responsible for charge capture along with daily chart audits.
  • Conduct chart audits to determine coding efficiency and identify all billable service was noted.
  • Conduct employee performance evaluations, chart audits, address any performance and disciplinary issues.
  • Conducted chart audits, monitored admission and discharge processes, and assured reimbursement compliance.
  • Implement quality assurance for standards of patient care by conducting quarterly chart audits.
  • Performed chart audits and reviews to ensure competency and compliance to published standards.
  • Chart audits for verification of services, education /teaching by staff to patient.
  • Conducted quarterly chart audits and annual branch audits and reported to regional VP.
  • Completed a quarterly nursing assessments, chart audits and wrote care plans.

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20 Most Common Skill for a Nurse Manager

Patient Care32.3%
RN6.7%
Staff Members6%
Clinical Staff5.8%
Process Improvement4.3%
Charge Nurse4%
Health Care3.8%
FTE3.6%

Typical Skill-Sets Required For A Nurse Manager

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
22.9%
22.9%
2
2
RN
RN
4.7%
4.7%
3
3
Staff Members
Staff Members
4.2%
4.2%
4
4
Clinical Staff
Clinical Staff
4.1%
4.1%
5
5
Process Improvement
Process Improvement
3%
3%
6
6
Charge Nurse
Charge Nurse
2.8%
2.8%
7
7
Health Care
Health Care
2.7%
2.7%
8
8
FTE
FTE
2.5%
2.5%
9
9
Patient Satisfaction Scores
Patient Satisfaction Scores
2.2%
2.2%
10
10
Oversight
Oversight
2.2%
2.2%
11
11
Surgery
Surgery
2.1%
2.1%
12
12
Infection Control
Infection Control
2.1%
2.1%
13
13
Triage
Triage
2.1%
2.1%
14
14
LPN
LPN
2.1%
2.1%
15
15
Curriculum Development
Curriculum Development
1.9%
1.9%
16
16
Performance Improvement
Performance Improvement
1.9%
1.9%
17
17
Medical Assistants
Medical Assistants
1.8%
1.8%
18
18
IV
IV
1.8%
1.8%
19
19
Daily Operations
Daily Operations
1.8%
1.8%
20
20
Jcaho
Jcaho
1.7%
1.7%
21
21
CNA
CNA
1.6%
1.6%
22
22
MDS
MDS
1.4%
1.4%
23
23
Treatment Plans
Treatment Plans
1.4%
1.4%
24
24
Medication Management
Medication Management
1.3%
1.3%
25
25
ICU
ICU
1.3%
1.3%
26
26
Medication Administration
Medication Administration
1.2%
1.2%
27
27
Ensure Compliance
Ensure Compliance
1.2%
1.2%
28
28
Telemetry
Telemetry
1.2%
1.2%
29
29
Staff Education
Staff Education
1.2%
1.2%
30
30
Customer Service
Customer Service
1.2%
1.2%
31
31
Performance Reviews
Performance Reviews
1.1%
1.1%
32
32
Trauma
Trauma
1.1%
1.1%
33
33
Disciplinary Actions
Disciplinary Actions
1.1%
1.1%
34
34
Oncology
Oncology
1%
1%
35
35
Medical Records
Medical Records
1%
1%
36
36
Primary Care Services
Primary Care Services
0.9%
0.9%
37
37
Osha
Osha
0.9%
0.9%
38
38
Bed Unit
Bed Unit
0.9%
0.9%
39
39
CMS
CMS
0.8%
0.8%
40
40
Medical Staff
Medical Staff
0.8%
0.8%
41
41
EMR
EMR
0.8%
0.8%
42
42
Medicaid
Medicaid
0.7%
0.7%
43
43
Vital Signs
Vital Signs
0.7%
0.7%
44
44
Direct Reports
Direct Reports
0.6%
0.6%
45
45
Pacu
Pacu
0.6%
0.6%
46
46
Social Workers
Social Workers
0.6%
0.6%
47
47
Staff Scheduling
Staff Scheduling
0.6%
0.6%
48
48
QA
QA
0.6%
0.6%
49
49
Clinical Operations
Clinical Operations
0.6%
0.6%
50
50
Chart Audits
Chart Audits
0.5%
0.5%

92,348 Nurse Manager Jobs

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