The primary role of nurse managers is to supervise the nursing staff in a clinical or hospital setting. They are the ones who are in charge of patient care, setting work schedules, and making budgetary and management decisions. They are also responsible for making personnel decisions, coordinating meetings, and creating safe environments that promote patient engagement and aid the healthcare team's work. Their role is vital in promoting a culture in which team members contribute to professional growth and patient outcomes.

Nurse Manager Responsibilities

Here are examples of responsibilities from real nurse manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage nursing care for family planning, prenatal, pediatrics, HIV/AIDS and primary care patients.
  • Develop, administer, manage, and implement all nursing and relate patient care activities for the PACU.
  • Case manage workers compensation cases, administer drug testing, surveillance testing, minor 1st aid and CPR instruction.
  • Create and manage both nursing and CNA schedules, tracking and tardiness and absences and applying them with respective points.
  • Manage staff of medical personnel providing care for telemetry, geriatric and general medicine patients.
  • Manage employee's health, perform quality improvement analysis of facility and make recommendations and implement changes to facility.
  • Supervise RN, LPN and CNA staff; serve as a clinical resource and present staff education programs.
  • Develop and ensure standard operating procedures integrating JCAHO, HIPAA, OSHA and all necessary State/Federal safety guidelines and relate issues.
  • Monitor financial responsibility of resources and educate clinical staff in providing cost effective quality hospice care.
  • Participate in multiple hospital-wide committees in order to represent emergency department practice considerations for facility and organizational initiatives.
Nurse Manager Traits
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.

Nurse Manager Job Description

Perhaps the hardest question to answer when deciding on a career as a nurse manager is "should I become a nurse manager?" You might find this info to be helpful. When compared to other jobs, nurse manager careers are projected to have a growth rate described as "much faster than average" at 18% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a nurse manager by 2028 is 71,600.

Nurse managers average about $38.51 an hour, which makes the nurse manager annual salary $80,098. Additionally, nurse managers are known to earn anywhere from $61,000 to $104,000 a year. This means that the top-earning nurse managers make $43,000 more than the lowest earning ones.

Once you've become a nurse manager, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a registered nurse, staff nurse, head nurse, and patient account manager.

Nurse Manager Jobs You Might Like

Nurse Manager Resume Examples

Nurse Manager Skills and Personality Traits

We calculated that 15% of Nurse Managers are proficient in RN, Patient Care, and Health Care. They’re also known for soft skills such as Analytical skills, Interpersonal skills, and Leadership skills.

We break down the percentage of Nurse Managers that have these skills listed on their resume here:

  • RN, 15%

    Promoted from Infusion/Intermittent Visit Team RN to assume responsibility for team oversight and compliance with regulatory standards

  • Patient Care, 10%

    Hold 24-hour responsibility for the management of daily operations including supervising personnel and coordinating patient care activities and patient satisfaction.

  • Health Care, 9%

    Participated as a contributing member of behavioral health service leadership team and a community-focused advocate for behavioral health care clients.

  • Procedures, 9%

    Developed/implemented oncology related policies and procedures.

  • Facility, 6%

    Supervised cost control and inventory regulation, supported Facility Administrator, Regional Operations Director, and Clinical Support Specialist as needed.

  • Emergency, 4%

    Performed the diversified duties involved in managing and coordinating the activities of a Pediatric Emergency department and Pediatric Medical/Surgical Nursing unit.

Most nurse managers list "rn," "patient care," and "health care" as skills on their resumes. We go into more details on the most important nurse manager responsibilities here:

  • Arguably the most important personality trait for a nurse manager to have happens to be analytical skills. An example from a resume said this about the skill, "medical and health services managers must understand and follow current regulations and adapt to new laws." Additionally, other resumes have pointed out that nurse managers can use analytical skills to "analyzed hospital compliance with standards established by accrediting organizations (jcaho and carf) including national patient safety goals. "
  • Another trait important for fulfilling nurse manager duties is interpersonal skills. According to a nurse manager resume, "medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives." Here's an example of how nurse managers are able to utilize interpersonal skills: "develop interpersonal communication strengths to establish rapport and build trust with patients and families and staff members. "
  • Nurse managers are also known for leadership skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a nurse manager resume: "these managers are often responsible for finding creative solutions to staffing or other administrative problems" We also found this resume example that details how this skill is put to the test: "delivered proficient leadership in medical teamwork, medication administration, and adult health. "
  • A thorough review of lots of resumes revealed to us that "technical skills" is important to completing nurse manager responsibilities. This resume example shows just one way nurse managers use this skill: "medical and health services managers must stay up to date with advances in healthcare technology and data analytics" Here's an example of how this skill is used from a resume that represents typical nurse manager tasks: "provided clinical and technical support for staff members. "
  • Another common skill for a nurse manager to be able to utilize is "communication skills." These managers must effectively communicate policies and procedures to other health professionals and ensure their staff’s compliance with new laws and regulations. A nurse manager demonstrated the need for this skill by putting this on their resume: "served on jcaho advisory committee, documentation task force, telecommunications task force, competency task force and quality management team. "
  • Another skill commonly found on nurse manager resumes is "detail oriented." This description of the skill was found on several nurse manager resumes: "medical and health services managers must pay attention to detail" Here's an example from a resume of how this skill could fit into the day-to-day nurse manager responsibilities: "prepared for jcaho audits via detailed documentation reviews and environmental safety assessments. "
  • See the full list of nurse manager skills.

    After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a nurse manager. We found that 44.7% of nurse managers have graduated with a bachelor's degree and 13.8% of people in this position have earned their master's degrees. While most nurse managers have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every six nurse managers were not college graduates.

    Those nurse managers who do attend college, typically earn either nursing degrees or business degrees. Less commonly earned degrees for nurse managers include nursing science degrees or health care administration degrees.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a nurse manager. We've found that most nurse manager resumes include experience from Anthem, BAYADA Home Health Care, and Hca Hospital Services Of San Diego. Of recent, Anthem had 299 positions open for nurse managers. Meanwhile, there are 73 job openings at BAYADA Home Health Care and 33 at Hca Hospital Services Of San Diego.

    But if you're interested in companies where you might earn a high salary, nurse managers tend to earn the biggest salaries at trustaff, Methodist Hospital, and DaVita. Take trustaff for example. The median nurse manager salary is $114,083. At Methodist Hospital, nurse managers earn an average of $111,607, while the average at DaVita is $110,841. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on nurse manager salaries across the United States.

    We also looked into companies who hire nurse managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include St. Joseph Hospital of Orange, The Children's Hospital Corporation, and University of Iowa Hospitals & Clinics.

    The three companies that hire the most prestigious nurse managers are:

      What Registered Nurses Do

      The primary responsibilities of a registered nurse involve caring for a variety of patients, from ill and injured to those who are healthy and wanting to stay that way. Nurses have different specialization and work with particular patients, such as newborn babies or those who are suffering from particular medical conditions. They work on different settings which includes hospital, outpatient facility, rehabilitation center, nursing home, dialysis center, home healthcare agency, and other offices. They can administer medications, wound care, and other aids or treatment plan. They also conduct medical tests, interpret the results, and monitor patients' recovery and progress.

      We looked at the average nurse manager annual salary and compared it with the average of a registered nurse. Generally speaking, registered nurses receive $6,167 lower pay than nurse managers per year.

      Even though nurse managers and registered nurses have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require rn, patient care, and health care in the day-to-day roles.

      These skill sets are where the common ground ends though. A nurse manager responsibility is more likely to require skills like "procedures," "facility," "clinical staff," and "professional development." Whereas a registered nurse requires skills like "bls," "acls," "hospice," and "family education." Just by understanding these different skills you can see how different these careers are.

      Registered nurses receive the highest salaries in the health care industry coming in with an average yearly salary of $57,905. But nurse managers are paid more in the health care industry with an average salary of $89,917.

      On average, registered nurses reach lower levels of education than nurse managers. Registered nurses are 14.8% less likely to earn a Master's Degree and 1.2% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of a Staff Nurse?

      Staff nurses are registered nurses who are usually assigned to work in a care home, a company, or in a clinical setting. They advise the physical assessments of patients, employees, and residents. They also handle the checking of vital signs, providing basic medical procedures, giving first aid, and, if possible, providing over the counter medication. Staff nurses provide medical attention to the people in their place of assignment. They help pave the path to their patients' full recovery. Staff nurses are expected to be patient and have good interpersonal skills.

      Now we're going to look at the staff nurse profession. On average, staff nurses earn a $12,208 lower salary than nurse managers a year.

      A similarity between the two careers of nurse managers and staff nurses are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "rn," "patient care," and "health care. "

      But both careers also use different skills, according to real nurse manager resumes. While nurse manager responsibilities can utilize skills like "procedures," "facility," "clinical staff," and "professional development," some staff nurses use skills like "bls," "acls," "family education," and "dexterity."

      It's been discovered that staff nurses earn lower salaries compared to nurse managers, but we wanted to find out where staff nurses earned the most pay. The answer? The health care industry. The average salary in the industry is $65,405. Additionally, nurse managers earn the highest paychecks in the health care with an average salary of $89,917.

      On the topic of education, staff nurses earn lower levels of education than nurse managers. In general, they're 12.0% less likely to graduate with a Master's Degree and 1.2% less likely to earn a Doctoral Degree.

      How a Head Nurse Compares

      The head nurse profession generally makes a lower amount of money when compared to the average salary of nurse managers. The difference in salaries is head nurses making $10,349 lower than nurse managers.

      Using nurse managers and head nurses resumes, we found that both professions have similar skills such as "rn," "patient care," and "health care," but the other skills required are very different.

      As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from nurse managers resumes, they are more likely to have skills like "procedures," "facility," "customer service," and "performance improvement." But a head nurse might have skills like "bls," "acls," "clinical supervision," and "pediatrics."

      Additionally, head nurses earn a higher salary in the health care industry compared to other industries. In this industry, they receive an average salary of $56,321. Additionally, nurse managers earn an average salary of $89,917 in the health care industry.

      Head nurses are known to earn lower educational levels when compared to nurse managers. Additionally, they're 5.8% less likely to graduate with a Master's Degree, and 0.3% less likely to earn a Doctoral Degree.

      Description Of a Patient Account Manager

      A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

      Now, we'll look at patient account managers, who generally average a lower pay when compared to nurse managers annual salary. In fact, the difference is about $18,726 per year.

      According to resumes from both nurse managers and patient account managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "patient care," "procedures," and "emergency. "

      While some skills are shared by these professions, there are some differences to note. "rn," "health care," "facility," and "treatment plans" are skills that have shown up on nurse managers resumes. Additionally, patient account manager uses skills like revenue cycle, patient accounts, insurance companies, and patient registration on their resumes.

      Patient account managers reach lower levels of education when compared to nurse managers. The difference is that they're 8.2% more likely to earn a Master's Degree less, and 1.6% less likely to graduate with a Doctoral Degree.