Certified/Registered Medical Assistant CMA/RMA - Primary Care
Nurse technician job in Hoopeston, IL
$500 Sign on Bonus Available!!! (external candidates only) The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.
Qualifications
Certifications: Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) National Association for Health Professionals (NAHP); Basic Life Support (BLS) within 30 days - American Heart Association (AHA) American Heart Association (AHA); Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA) American Registry of Medical Assistants (ARMA); Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH) American Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT) National Center for Competency Testing (NCCT); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT) American Medical Technologists (AMT), Education: H.S. Diploma/GED, Work Experience:
Responsibilities
Rooming patients: Collecting pertinent information regarding the patient's chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit.Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies.Administrative tasks including, but not limited to, patient check in or check out, prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing.Office procedures as directed and per department specific competencies. May perform procedures such as urine catheterizations, bladder scanning, suture or staple removal, application or removal of casts at the direction of a provider, reading results of negative TB skin tests or steering patient to the care of a department nurse when TB screening appears to have indications of a positive read, and other diagnostic testing at the point of care.Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider. CMA staff may retrieve and provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders.Administer medications per the provider order.Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders.Maintain department specific competencies related to point of care testing, equipment handling, and specialty training.Administer medications/injections for any patient ranging from birth thru the lifespan Medication refills for any medications. May be related to Hypertension, Diabetes, COPD or any diagnosis that may affect an infant to and adult thru their lifespan Rooming patients. Patients will vary in age from birth thru the lifespan Stocking supplies in each exam room as well as the procedure room according to provider preference Assisting with procedures in office. Examples of procedures would be toenail removal, ID, lesion removal, and removal of foreign body Perform point of care testing to include blood glucose, urine dips, hemoccult, rapid strep test and hemoglobin via finger stick.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Allianceâ„¢. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************.
Compensation and Benefits
The compensation range for this position is $18.33per hour - $29.69per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Auto-ApplyNursing Technician - Acute Care
Nurse technician job in Rossville, IL
Min USD $16.77/Hr. Max USD $25.99/Hr. ****Up to $1,500.00 Sign-on Bonus**** Under the direct supervision of a Registered Nurse, the Nursing Technician - Acute Care functions as a member of the patient care team to provide care to a designated group of patients.
Qualifications
Education:
High School Diploma or GED preferred.
Licensure/Certification/Registry:
Current CNA certification required.
Healthcare Provider or Instructor BLS certification required within 30 days of hire..
Responsibilities
Initiates suggestions to RN to clarify, alter, or individualize nursing care for changing patient needs.
Demonstrates competent performance & completion of technical skills within scope of nursing technician.
Reinforces patient teaching relative to presenting conditions.
Assures that department is survey-ready at all times.
Communicates effectively with all members of the patient care team.
Promotes cooperation and teamwork between departments.
Documents care provided in the medical record according to policies & procedures.
Becomes familiar with all aspects and requirements of patient's medical record.
Provides safe patient care during patient transport utilizing appropriate protocols.
Performs other related work as required or requested.
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description
Health Technician (Audiology)
Nurse technician job in Lafayette, IN
The incumbent serves as a health technician for the Audiology section of the PMRS Service of the Richard L. Roudebush VA Medical Center and its Community Based Outpatient Clinics. The Health Technician position is designed to provide the Audiologists with assistance in meeting the clinical needs of the Veteran population served in the Audiology Clinic.
Qualifications Basic Requirements:
* United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
* Experience and Education: Experience
* Six months of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled
* OR Education
* Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the position
* OR Experience/Education Combination
* Equivalent combinations of experience and education are qualifying
* An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry
* Grandfathering Provision: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
* Grade Determinations: HTA - GS-04: Experience
* None beyond the basic requirements
* HTA - GS-05: Experience
* One year of experience comparable to the next lower level which demonstrates the knowledge - skills and abilities related to the duties of the position to be filled
* OR Education
* Successful completion of four academic years above high school leading to a bachelor's degree with at least 24 semester hours in courses related to the position or a bachelor's degree in a major field of study appropriate to the functions of the occupation
* Demonstrated Knowledge - Skills - Abilities
* In addition to meeting the experience or educational requirements for this grade level - the candidate must fully demonstrate the following KSAs: (a) Knowledge of anatomy of the head and neck
* (b) Ability to communicate clearly orally and in writing
* (c) Knowledge of basic hearing assistive technologies
* (d) Knowledge of basic infection control procedures and guidelines
* (e) Ability to maintain stock and supply level inventories
* (f) Skill in using basic computer software such as email - spreadsheet and word processing HTA - GS-06:Experience
* Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled
* Demonstrated Knowledge - Skills and Abilities
* In addition to the experience above - the candidate must demonstrate the following KSAs: (a) Knowledge of normal and abnormal ear anatomy
* (b) Knowledge of hearing physiology and function to educate patients and families
* (c) Knowledge of hearing aids - hearing assistive technology - hearing aid manufacturers and manufacturer software
* (d) Ability to solve problems or make decisions regarding hearing aid - hearing assistive technology and patient care - consistent with the documented and co-signed plan of care under the supervision of an audiologist
* (e) Ability to prepare patients for testing procedures
* (f) Ability to document and code patient procedures Reference: For more information on this qualification standard - please visit ***********************************************
* The full performance level of this vacancy is GS6
* The actual grade at which an applicant may be selected for this vacancy is at the GS4 - GS5 - or GS 6
* Physical Requirements: The work requires a combination of sitting - walking and bending over - consistent with patient care
* There will be some carrying of light to moderate items
* The need to push wheelchairs and transfer patients is not frequent but will be required.
Duties
* The duties of the position may include but are not limited to the following: Clean hearing aids - their accessories - or assistive listening devices - and change any routine maintenance parts as needed
* complete in house hearing aid repairs as possible
* send hearing aids to the manufacturer for repair if they cannot be repaired in house Prepare hearing aids - their accessories - or assistive listening devices for shipment - including proper documentation in the Remote Order Entry Systems - ROES Maintain hearing aid loaner inventory - including tracking in the ROES system Manages other data to include VISTA - scheduling software packages - or other VHA systems Enter notes into electronic health records in accordance with the Richard L
* Roudebush Medical Center guidelines and VHA requirements
* They will confirm patient identifiers as required Manages other data to include VISTA - scheduling software packages - or other VHA systems Monitor clinic stock - including ordering items through Central Medical Supply - such as infection control products
* and monitor clinic supply cabinet stock - alerting supply chain staff as necessary Open incoming mail aid packages - determining where products should be routed - and properly marking anything in the electronic health record or ROES with regard to such packages Work Schedule: Monday - Friday - 7:30AM - 4:00PM Telework: Not Authorized Virtual: This is not a virtual position
* Functional Statement #: 92847-A
Patient Care Technician
Nurse technician job in Lafayette, IN
Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 Under the direction of the Registered Nurse, the PCT I performs delegated patient care activities in a manner that is aligned with the age specific needs of the patient to ensure safe, accurate, and high-quality care. PCT I is an entry level position whose job functions include but are not limited to: providing for a patient's activities of daily living (ADLs); limited screening, collection, and recording of data and information; maintenance of unit supplies and equipment; patient transporting; answering call-lights, telephone, Vocera. There are four pathways of entry into the PCT I position (see EXPERIENCE). If coworker is under the age of 18, he/she may not operate a power-driven hoisting apparatus such as a Hoyer Lift. (elaws-FLSA-Child Labor Rules (dol.gov)).
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Perform activities of daily living (ADLs): bathing, oral care, grooming (shaving), urinary catheter and ostomy care; assists with meals and feeding; assists with positioning, ambulation, and mobilization; assists with elimination and toileting.
* Screening/Collection/Recording data & information: vital signs, intake & output, weights, specimen collection.
* Restocks patient room and unit supplies, performs equipment checks.
* Transports patients by wheelchair, cart, bed, bassinet.
* Answers patient call-lights, telephones, Vocera. Communicates and reports patient data and information to the RN.
QUALIFICATIONS
* Preferred High School Diploma/GED
* Nursing student after having completed 1st semester of clinicals Required
* Certified Nurse Assistant (CNA) Required
* Prior PCT experience in another acute care health care organization Required
* After completion of Franciscan PCT In-training program Required
* Basic Cardiac Life Support (BCLS) - American Heart Association Franciscan will provide BCLS training and recertification as needed.
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Dialysis Patient Care Technician
Nurse technician job in Lafayette, IN
How you will change lives
As a Patient Care Technician (PCT) at US Renal Care, you will be an integral part of a cross-functional team providing care and delegated activities of treatment to patients. The PCT will work under the supervision of a Registered Nurse (RN) or Charge Nurse (CN) for patients with renal failure.
What you'll be doing
Patient care. You will work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include gathering patient stats before and after treatment, initiating treatment, monitoring patients during treatment, terminating treatment, and collecting patient blood samples per physician orders.
Technician Duties. You will ensure quality comes first by preparing machines for hemodialysis treatments, cleaning and disinfecting machines after treatment, and conducting machine safety checks and logging results for quality control, ensuring all protocols and regulations are followed.
Safety and Quality. You will use appropriate safety measures, including personal protective equipment. Working under the supervision of a Charge Nurse, you will adhere to all company policies, procedures, and state/federal laws and regulations. You will participate in all required staff meetings and continuing education offerings.
Medical Scribe - Lafayette, IN
Nurse technician job in Lafayette, IN
20 years ago we set the standard for medical scribes. Today we're redefining it. ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe.
We're proud to be acknowledged as a "Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z.
What you need to excel as a medical scribe
* Commit to ScribeAmerica for up to 1 year
* Be flexible enough to work 2 shifts per week
* Ability to type over 40 WPM
Shift Times
* Mon-Sun: 7am-7pm, 7am-3pm, 10am-10pm, 12pm-9pm, 7pm-7am, 3pm-11pm
* Mon-Fri: 8am-5pm
Our ideal candidate will be flexible enough to work a minimum of two of the 8+ hour shifts per week highlighted above. However, we welcome applicants with different availability as we strive to accommodate a diverse range of schedules. If your availability doesn't align exactly with these hours, please don't hesitate to apply as schedule times can/do change!
Medical Scribe Job Description
* Accompany providers during patient visits to assist in documenting the provider assessment and exam
* Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions
* Navigate the facility computer system and electronic medical record
* Monitor pending labs and radiology orders for results to help guide patient care
* Review past history and test results on patients which are critical in driving medical decisions by your provider
* Adhere to medical facility's compliance requirements and ScribeAmerica's company policies and procedures
Joining ScribeAmerica team includes these benefits
* Over 3000 work locations across the US and Canada
* On the job training including Scribe University and Clinical Training
* We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties
* Opportunities to travel, work in person, by video, or in our digital solutions space
* Flexible scheduling-full-time and part-time positions
* Connections with universities, career advisors, and professional schools
* Comprehensive Health Insurance, and 401k for full-time employees
* A focus on Diversity, Equity and Inclusion
* A fun and impactful team culture
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms.
* Regularly required to use a keyboard and computer.
* Ability to sit or stand in front of a computer for several hours a day.
* Wages may vary depending on experience, location and state*
ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica's employees to perform their job duties may result in discipline up to and including discharge.
Emergency Department Medical Scribe
Nurse technician job in Lafayette, IN
Our company was developed in 1995, we are a nationally recognized company, that works hand in hand with emergency department physicians.
Our scribes follow the physicians throughout their entire shift, managing all of the documentation for each patient, all the while learning medical terminology, diagnoses, clinical profiles, and gaining amazing clinical experience.
Job Description
Scribes are active and valuable members of their healthcare teams, providing real-time charting for physicians by shadowing them throughout their shifts and performing a variety of helpful tasks. As a scribe, you'll gain rare clinical experiences that help you grow as a person and as a professional.
Common duties include:
Recording the patient's history and chief complaints
Transcribing physical exams
Recording diagnostic test results
Preparing plans for follow-up care
Full-time scribes are expected to be available to work a minimum of 30 hours per week. Shifts are generally 8-10 hours long, but this may vary depending upon location.
Each shift, you'll be assigned a doctor or physician assistant to work alongside. This means you're in the room during each evaluation, documenting directly from the patient and provider conversation. And that makes you a valuable part of the healthcare revolution and the patient experience.
Qualifications
QUALIFICATIONS:
Highly motivated and experience-driven
Pre-health track (pre-med, pre-PA, pre-nursing) preferred
At least 18 years old and sophomore status or higher
Preferred GPA of 2.8+
No clinical experience required to apply
Proficient in English; secondary languages required at some locations
REQUIREMENTS:
Follow and observe a physician for extended periods of time
Lift approximately 25 pounds
Handle a stressful and fast-paced environment
Read, write and comprehend through listening
Speak fluent English
Operate a computer and/or laptop through proficient typing, clicking and viewing a monitor for extended periods
Write legibly by hand
Motivation. Dedication. Positivity. Professionalism.
Additional Information
Apply Today: links.iamscribe.com/apply
Patient Care Technician (PCT)
Nurse technician job in Kokomo, IN
WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.
Salary:
* Starting at $19.00 per hour
At WellNow Urgent Care you'll enjoy:
* Competitive salary
* Parental leave
* Continuing education opportunities
* Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
* 401(k) plan with a company match for your future financial security
* Free urgent care visits for you and your immediate family members
* Scrubs provided to ensure a professional and comfortable work environment
* Opportunities for promotional growth as we continue to expand our presence
* Monthly bonus based on your performance and productivity
Essential Job Functions:
* Responsible for taking patient history and obtaining vital signs
* Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
* Perform necessary phlebotomy for collection of laboratory samples, if certified
* Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
* Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
* Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
* Schedule and coordinate necessary records for ancillary care for patients
* Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D's and splinting/ ortho-glass preparation
* Maintain confidentiality with all patient information (HIPAA)
* Ensures equipment is in working order
* Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
* Maintains examination rooms and stocks necessary medical supplies
* Performs duties to ensure good patient flow
* Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
* Accompany the provider to the bedside
* Accurately and thoroughly documents the patient's medical history, physical exam, and procedures
* Completes transcription as requested
* Perform tasks to improve provider efficiency during the course of a shift
* Greet and registers patients
* Answers and appropriately triages phone calls
* Takes payments for visits
* Printing, scanning, and faxing reports
* Other front desk and cleaning responsibilities as assigned
* Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
* Document physical examination findings and procedures as performed by the provider
* Scribes the results of laboratory and radiographic studies as dictated by the provider
* Scribes the correct time of patient care related activities
* Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training.
Minimum Job Qualifications:
* 1+ years' experience in a Patient Care Tech role or equivalent preferred
* Ability to identify equipment problems and correcting or notifying team leader
* Ability to apply written instructions and standardized work practices
* Ability to establish and maintain effective relationships with staff, patients, and families
* Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
* Computer knowledge and skills, must be able to register patients on the computer in a timely manner
* Up-to-date on injections, and provide documentation, as per OSHA guidelines
* Ability to complete and maintain CPR certification
* Excellent listening and note-taking skills
* Ability to apply written instructions and standardize work practices
* Basic computer skills, including the use of Electronic Medical Records (EMR)
* Demonstrated ability to type at least 45 words per minute
* Strong communication skills, including grammatical, spelling and verbal
* Detail-oriented with proven ability to work effectively under conditions requiring accuracy
* Capable of working well on a team
* Friendly and customer service oriented
* Ability to manage high call volume
Education Qualifications:
* High School Degree or equivalent required
Licensure and Certification Preferences:
* EMT Basic certification preferred
* Medical Assistant certification through one of the preferred following programs:
* Clinical Medical Assistant (CCMA) - National Healthcareer Association
* Certified Medical Assistant (CMA) - American Association of Medical Technologists
* Registered Medical Assistant (RMA) - American Medical Technologists
WellNow is an EOE.
Auto-ApplyQualified Medication Aide
Nurse technician job in Logansport, IN
Since 1964, Indiana families have looked to Miller's Health Systems for compassionate care for their loved ones. Our 100% employee-owned company offers a wide variety of employment and professional growth opportunities. To learn more about our company, visit us at:
*****************************************
.
Job Description
Are you friendly, passionate about serving others, and want a job where you can make a difference each day? If this sounds like you, then becoming a Qualified Medication Aide (QMA) at Miller's Health Systems might be the right step for you!
As a QMA, you provide basic care to patients and assist them in their daily activities. You administer medications to patients and record related documentation. You watch for changes in your patients and quickly report them to the team of nurses that work with you. You collect and record information vital to the patients' conditions and treatment.
Apply if you are:
• Certified in the State of Indiana
• Passionate about serving others
• Able to work with a dedicated team
• Professional appearance and behavior
Qualifications
1. Successful completion of Resident Care Assistant and Medication Assistant Training courses.
2. Successful completion of the 60 hour Qualified Medication Assistant course and the 40 hour practicum.
3. Pass the Qualified Medication Assistant exam.
4. Certified as a Qualified Medicine Assistant by the State of Indiana.
5. Registered with State Department of Public Instruction.
6. Meet all qualifications for Nurse Assistant.
7. Proven ability and experience as a resident care assistant.
8. Experience in long term care preferred.
9. Follow instructions.
10. Communicate verbally and in writing.
11. Is neat, well groomed and professional.
12. Pass the physical examination required at employment.
EXPOSURE CATEGORY I: Tasks that involve exposure to blood, body fluids, or tissues.
Additional Information
All your information will be kept confidential according to EEO guidelines.
*Evening Shift Available*
Certified Medical Assistant (12-Month FY)
Nurse technician job in West Lafayette, IN
The Certified Medical Assistant (CMA) is an essential member of the Student Health Center team at Purdue University, dedicated to delivering outstanding patient care and enhancing the campus health experience. In this hands-on role, you will provide direct patient services under the guidance of licensed healthcare professionals, assist with clinical procedures, collect and document vital signs, prepare patients for visits, and perform basic point-of-care testing-ensuring each student receives high-quality, compassionate care in accordance with Health Center policies.
As a CMA, you will maintain accurate medical records, support wellness and preventive care programs, and contribute to ongoing quality improvement efforts through active participation in staff meetings and initiatives. Your attention to confidentiality and patient well-being will be central to your impact.
This is a full-time, hourly, 12‑month fiscal year (FY) position.
Why Purdue?
At Purdue, you'll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You'll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being.
About Us
Purdue University's Student Health (PUSH) Center,has a mission to promote a healthy campus culture by providing high quality, evidence-based, patient-focused primary healthcare through an accredited model of excellence for the Purdue University student community. Our staff of board-certified physicians and nurse practitioners provide student-oriented primary care as well as ongoing care for chronic conditions. Our single-minded focus of protecting your health and wellness allows you to focus on your educational and personal goals. We are also accredited by the Accreditation Association for Ambulatory Health Care.
What We're Looking For
Education and Experience:
Required:
* Vocational or Technical Certification from an approved Medical Assistant program
* One (1) year of related experience with general medical office practices and procedures
Skills:
Required:
* Effective verbal and written communication skills
* Thorough knowledge of scientific principles of aseptic technique and general clinical practice
* Basic knowledge of medical language
* BLS certification
* Computer and data entry skills
Additional Information
* Purdue's benefits summary *************************************************************************************
* Purdue will not sponsor employment authorization for this position
* A background check will be required for employment in this position
* FLSA: Non-Exempt (Eligible For Overtime)
* Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
* Administrative and Operational Support 2
* Pay Band S035
* Job Code #20002388
* Link to Purdue University's Compensation Guidelines: ************************************************************
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.
Apply now
Posting Start Date: 12/1/25
Doctor's Technician
Nurse technician job in Kokomo, IN
Reports to: Store (Brand) Manager Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.
* Foster a strong partnership between the retail team and professional services.
* Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.
* Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
* Ensure brand standards by performing basic housekeeping duties when necessary.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required
Key Qualifications
* You have a high school diploma or equivalent.
* You have 2+ years of experience delivering outstanding customer service to patients and/or customers.
* You have the skills necessary to communicate effectively with a diverse group of people.
* You implement active listening, build rapport, and empathize with the patients.
* You remain proactive and execute problem solving skills to address potential patients concerns or rebuttals.
* You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.
* You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
* You have a passion for customer satisfaction and maintain a positive demeanor.
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
Cert Medical Asst
Nurse technician job in Winamac, IN
Job Details Winamac, IN Full Time Certified Day Health CareDescription
High School Diploma. Completion of Medical Assistant program or medical office experience, scribe experience preferred, CPT & ICD-10 Coding knowledge.
Qualifications
Must be able to multi-task and work in multi-specialty practice. Position requires excellent customer service skills and teamwork.
Medical Administrative Assistant
Nurse technician job in Carmel, IN
This Isn't Just a Job. It's a Calling.
Auto-ApplyMedication Technician
Nurse technician job in Carmel, IN
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Grow your career with Brookdale! Our Med Tech's / QMAP's have the option to explore exciting opportunities for advancement in positions such as Resident Care Coordinators and Nurses.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Based on state regulations and completion of required training/certification, Medication Aides/Techs will administer or assist with self-administration of medication and treatments as prescribed by the health care provider and observe/report responses to your supervisor.
Certified Medication Aides/Techs make sure the medication supply room is organized and clean, assist with medication cart audits, and provide accurate counts of all medications. You will also communicate with pharmacies to coordinate medication delivery.
Based on state regulation, completion of training/certification is required.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyMedical Assistant - Peru
Nurse technician job in Peru, IN
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
Meet our Peru Team: ***********************************************
Clinic Hours of Operation:
Monday - 8:00 a.m. - 6:00 p.m.
Tuesday - 8:00 a.m. - 4:30 p.m.
Wednesday - 8:00 a.m. - 4:30 p.m.
Thursday - 8:00 a.m. - 6:00 p.m.
Friday - 8:00 a.m. - 3:00 p.m.
IHC's robust benefits and compensation package includes:
* $2,000.00 retention bonus paid after one year of employment
* No nights or weekends
* Generous Paid Time Off and Floating Holidays
* Day 1 Insurance benefits eligibility
* 403(b) Retirement Plan matching at one year of employment
* Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
* Flexible Leave of Absence programs
* Personify Health Wellness program with paid incentives for participation
* SupportLinc Employee Assistance Program with 24/7 access to therapy consultation services
Medical Assistant Job Overview:
* Functions as a support person for the patient; assists the patient to the examination room, gives information to the patient, and collects information for the provider
* Obtains vital signs and other pertinent physical data
* Completes and updates the medical history of the patient
* Check the health care plan appropriate for the patient's age
* Assists the doctor with examinations, minor surgeries, performs EKGs, hearing and vision testing, and nebulizer treatments
* Performs venipunctures and gives immunizations
* Performs HCT/HGBs, hematocrit, blood sugars, urine dipsticks, pregnancy tests, lead screens, strep tests, etc.
* Prepares and sends out laboratory, pap, lead screens, and STD for testing
* Keeps logs and paperwork associated with the above tests and procedures current
* Records laboratory tests and processes laboratory test results
* Follows up on TB and Immunizations
* Updates EMR with test results and checks results against the lab test log
* Completes medical and laboratory supply inventories for all exam rooms and labs
* Sterilizes instruments
Required Skills:
* Experience with electronic health record preferred
* Excellent interpersonal and customer service skills
* Fluency in Spanish language preferred but not required
* Interacts with colleagues and patients in a professional manner
* Possess excellent communication skills
Requirements
Required:
* High School Diploma or equivalent
* Proof of graduation from an accredited Medical Assistant (MA) program
* Proof of current Basic Life Support (BLS) Certification (AED included)
Preferred:
* Certified Medical Assistant
* Fluency in Spanish language
Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$18.30 - $22.86 (based on exp/edu/CMA)
Resource Patient Care Technician
Nurse technician job in Lafayette, IN
Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 Under the direction of the Registered Nurse, the PCT I performs delegated patient care activities in a manner that is aligned with the age specific needs of the patient to ensure safe, accurate, and high-quality care. PCT I is an entry level position whose job functions include but are not limited to: providing for a patient's activities of daily living (ADLs); limited screening, collection, and recording of data and information; maintenance of unit supplies and equipment; patient transporting; answering call-lights, telephone, Vocera. There are four pathways of entry into the PCT I position (see EXPERIENCE). If coworker is under the age of 18, he/she may not operate a power-driven hoisting apparatus such as a Hoyer Lift. (elaws-FLSA-Child Labor Rules (dol.gov)).
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Performs delegated patient care activities as directed by the RN or medical staff upon completion of documented training, in a manner that is aligned with age specific needs of the patient to ensure safe, accurate and high-quality treatment of patients.
* Documentation of patient care.
* Participate in organization, cleaning and safety of unit.
* Maintains unit supplies, prepares patient rooms and medical records, enters charges, and answers the multi-line telephone to assist in the safe and efficient operation of the unit.
* Answers questions about treatment plan within the expected scope or refers questions to RN.
* Make rounds and respond promptly to patient requests.
* Assist in the admission, transfer and discharge of patients as directed.
* Will be required to float to different units depending on staffing needs throughout hospital.
QUALIFICATIONS
* High School Diploma/GED -Preferred
* 6 months of experience as a CNA or PCT in a hospital setting- Required
* 1 year Prior experience in a healthcare related field- Preferred
* Basic Life Support Program (BLS) - American Heart Association within 90 Days -Required
Resource Pool Hourly Requirements:
* You Choose! 12, 24 or 36 hours per week with assigned 2 consecutive shifts every 3rd weekend!
* Work one major*, one minor Holiday plus one additional non Holiday
* *MAJOR Holidays: Thanksgiving, Christmas, New Years
MINOR Holidays: Easter, Memorial Day, July 4th, Labor Day
* ADDITIONAL Non-Holidays:
Days - Halloween, Friday after Thanksgiving, Christmas Eve, New Year's Eve
Nights - Halloween, Thanksgiving, Christmas, New Year's Day
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Emergency Department Medical Scribe
Nurse technician job in Lafayette, IN
Our company was developed in 1995, we are a nationally recognized company, that works hand in hand with emergency department physicians. Our scribes follow the physicians throughout their entire shift, managing all of the documentation for each patient, all the while learning medical terminology, diagnoses, clinical profiles, and gaining amazing clinical experience.
Job Description
Scribes are active and valuable members of their healthcare teams, providing real-time charting for physicians by shadowing them throughout their shifts and performing a variety of helpful tasks. As a scribe, you'll gain rare clinical experiences that help you grow as a person and as a professional.
Common duties include:
Recording the patient's history and chief complaints
Transcribing physical exams
Recording diagnostic test results
Preparing plans for follow-up care
Full-time scribes are expected to be available to work a minimum of 30 hours per week. Shifts are generally 8-10 hours long, but this may vary depending upon location.
Each shift, you'll be assigned a doctor or physician assistant to work alongside. This means you're in the room during each evaluation, documenting directly from the patient and provider conversation. And that makes you a valuable part of the healthcare revolution and the patient experience.
Qualifications
QUALIFICATIONS:
Highly motivated and experience-driven
Pre-health track (pre-med, pre-PA, pre-nursing) preferred
At least 18 years old and sophomore status or higher
Preferred GPA of 2.8+
No clinical experience required to apply
Proficient in English; secondary languages required at some locations
REQUIREMENTS:
Follow and observe a physician for extended periods of time
Lift approximately 25 pounds
Handle a stressful and fast-paced environment
Read, write and comprehend through listening
Speak fluent English
Operate a computer and/or laptop through proficient typing, clicking and viewing a monitor for extended periods
Write legibly by hand
Motivation. Dedication. Positivity. Professionalism.
Additional Information
Apply Today: links.iamscribe.com/apply
Certified Medical Assistant (9-Month AY)
Nurse technician job in West Lafayette, IN
The Certified Medical Assistant (CMA) is an essential member of the Student Health Center team at Purdue University, dedicated to delivering outstanding patient care and enhancing the campus health experience. In this hands-on role, you will provide direct patient services under the guidance of licensed healthcare professionals, assist with clinical procedures, collect and document vital signs, prepare patients for visits, and perform basic point-of-care testing-ensuring each student receives high-quality, compassionate care in accordance with Health Center policies.
As a CMA, you will maintain accurate medical records, support wellness and preventive care programs, and contribute to ongoing quality improvement efforts through active participation in staff meetings and initiatives. Your attention to confidentiality and patient well-being will be central to your impact.
This is a full-time, hourly, 9‑month academic year (AY) position.
Why Purdue?
At Purdue, you'll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You'll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being.
About Us
Purdue University's Student Health (PUSH) Center,has a mission to promote a healthy campus culture by providing high quality, evidence-based, patient-focused primary healthcare through an accredited model of excellence for the Purdue University student community. Our staff of board-certified physicians and nurse practitioners provide student-oriented primary care as well as ongoing care for chronic conditions. Our single-minded focus of protecting your health and wellness allows you to focus on your educational and personal goals. We are also accredited by the Accreditation Association for Ambulatory Health Care.
What We're Looking For
Education and Experience:
Required:
* Vocational or Technical Certification from an approved Medical Assistant program
* One (1) year of related experience with general medical office practices and procedures
Skills:
Required:
* Effective verbal and written communication skills
* Thorough knowledge of scientific principles of aseptic technique and general clinical practice
* Basic knowledge of medical language
* BLS certification
* Computer and data entry skills
Additional Information
* Purdue's benefits summary *************************************************************************************
* Purdue will not sponsor employment authorization for this position
* A background check will be required for employment in this position
* FLSA: Non-Exempt (Eligible For Overtime)
* Retirement Eligibility: Non-exempt Defined Contribution Plan
Career Stream
* Administrative and Operational Support 2
* Pay Band S035
* Job Code #20002388
* Link to Purdue University's Compensation Guidelines: ************************************************************
Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.
Apply now
Posting Start Date: 12/1/25
Medical Administrative Assistant
Nurse technician job in Carmel, IN
Job Description
This Isn't Just a Job. It's a Calling.
At Goodman Campbell Brain and Spine, we believe exceptional care begins with exceptional people-people who know that behind every chart is a human life. Our work is complex, urgent, and often life-altering. And that's exactly why we don't settle for ordinary.
We are searching for a Medical Administrative Assistant who wants more than a desk job. This is one of the most critical roles in our organization-your presence, precision, and heart will directly shape the care we deliver to our patients and the rhythm of our neurosurgeons' work.
And the neurosurgeons at Goodman Campbell? They break every stereotype you've heard. They are deeply collaborative, quietly brilliant, and grounded in their passion for patients. They trust, respect, and rely on their support team. Here, you're not a gatekeeper or scheduler-you're a vital partner in their mission to save lives.
What You'll Do
You'll be the nerve center for one of our neurosurgeons, ensuring every patient experience-from the first call to the final follow-up-is seamless, compassionate, and human. You'll anticipate needs before they arise, bring clarity to chaos, and handle high-pressure moments with grace. You'll speak for the practice when others cannot.
What You Bring
A deep belief that what you do matters.
Fierce attention to detail and the ability to think two steps ahead to ensure the highest level of patient service.
The ability to connect with patients who may be facing the most frightening time of their lives-and make them feel seen, heard, and safe.
The communication chops to align physicians, patients, and staff in real time.
Emotional intelligence that shows up in every interaction.
At GCBS, you won't just support brain and spine surgeons. You'll help patients navigate some of the most critical moments of their lives-and you'll do it alongside a team that leads with empathy and purpose.
If you're ready to contribute to something larger than yourself, to be the calm in the storm, and to work with the kind of people who rewrite expectations-this is your place.
Doctor's Technician
Nurse technician job in Carmel, IN
Reports to: Store (Brand) Manager Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctors Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.
* Foster a strong partnership between the retail team and professional services.
* Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.
* Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.
* Ensure brand standards by performing basic housekeeping duties when necessary.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required
Key Qualifications
* You have a high school diploma or equivalent.
* You have 2+ years of experience delivering outstanding customer service to patients and/or customers.
* You have the skills necessary to communicate effectively with a diverse group of people.
* You implement active listening, build rapport, and empathize with the patients.
* You remain proactive and execute problem solving skills to address potential patients concerns or rebuttals.
* You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.
* You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
* You have a passion for customer satisfaction and maintain a positive demeanor.
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.