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Nursing home administrator skills for your resume and career

15 nursing home administrator skills for your resume and career
1. Nursing Home
- Utilized expertise in regulatory compliance and acted as administrator for multiple regional nursing home facilities in Missouri and Indiana.
- Licensed Nursing Home Administrator: History of exceeding nursing home goals, resident/patient expectations, and regulatory compliance standards.
2. Long-Term Care
- Facilitated operational change and realized ultimate goal of sale to long-term care provider.
- Supervised 5 long-term care facilities for operation and capital budgeting.
3. Healthcare
Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.
- Contributed to a growth in annual revenue by delivering consistent high-quality administrative services for this 284-bed healthcare business.
- Managed the day to day operations for Premier Healthcare Management(Medicare, Skilled, Intermediate, Hospice and Respite Services)
4. Patients
- Acquired additional patient referrals through comprehensive support of patients and families during difficult family transitions.
- Purpose and Scope: Effectively managed daily operations of this 99-bed facility offering specialized care to patients with various medical challenges.
5. NHA
- Served as the NHA of a 108-bed nursing and rehabilitation facility with 130 employees.
- Obtained and retained the bed hold throughout my time as the NHA.
6. Rehabilitation
- Supported regulatory compliance and smooth operations of front and back office business activities, including nursing and Rehabilitation areas.
- Established contracts with outside sources to provide rehabilitation, psychiatric and other ancillary services.
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- Conducted daily continuous quality improvement meetings with management team that ensured quality care and services.
- Assured quality care for facility residents.
8. Home Health
- Initiated/completed licensing/accreditation processes for a Medicare-based home health.
- Full operational authority of 100 bed skilled nursing facility including oversight of clinical, dietary, and home health operations.
9. Oversight
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
- Provided Administrative oversight and improved survey outcomes to four 16-bed intermediate care facilities serving adult individuals with developmental disabilities.
- Audited daily for regulatory compliance and oversight by staff for successful regulatory outcomes.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Improved customer service and created and award-winning culture throughout the organization by effectively recruiting and training high-caliber personnel at all levels.
- Prepared monthly productivity reports analyzing the facility's profit/loss, quality of care and customer service programs.
11. Resident Care
- Developed and implemented building, staff and resident care policies and procedures and coordinated the facility quality assurance and safety program.
- Created comprehensive quality assurance committees to address facility systems and resident care.
12. Compassion
- Promoted teamwork and accountability among employees, encouraging them to show dignity and compassion to all residents.
13. Care Facility
- Managed a 7-member management team for a 60-bed unionized Multi-Level Long Term Care Facility
- Licensed in 2004, Harmony Home was an adult care facility approved for the care of the elderly and mentally ill.
14. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Support facility re-survey with zero repeat deficiencies by implementing consistent patient care rounds.
- Cultivated a concierge program for constant improvements in patient care satisfaction.
15. SNF
SNF is a kind of nursing home perceived by the Medicare and Medicaid frameworks as meeting long haul medical services needs for people who can work autonomously after a restricted time of care.
- Served dual responsibility as Licensed Administrator of award-winning SNF with excellent compliance record.
- Operated the 90-bed SNF, 36-bed Alzheimer Care Unit, with an annual operating budget of $7 million.
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List of nursing home administrator skills to add to your resume
The most important skills for a nursing home administrator resume and required skills for a nursing home administrator to have include:
- Nursing Home
- Long-Term Care
- Healthcare
- Patients
- NHA
- Rehabilitation
- Quality Care
- Home Health
- Oversight
- Customer Service
- Resident Care
- Compassion
- Care Facility
- Patient Care
- SNF
- Financial Management
- LTC
- Government Regulations
- Employee Engagement
- Bed Facility
- Human Resources
- Facility Policies
- Regulatory Compliance
- Local Standards
- Veterans
- Infection Control
- Memory Care
- Overall Management
- Government Agencies
- Census Development
- Senior Care
- Dementia Care
- Community Relations
- Healthcare Administration
- OSHA
- Facility Operations
- Staff Development
- Financial Performance
- Payroll
- Local Regulations
- Social Services
- CMS
- Medicare
- Medicaid
- Staff Education
- Resident Satisfaction
- Physical Plant
- State Regulations
- Federal Regulations
Updated January 8, 2025