Nutramax Laboratories Consumer Care, Inc. Online Store jobs - 24 jobs
Customer Service Manager
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. We are looking for a proven candidate to implement best practices that enable us to leverage customer experience as a competitive advantage.
Our ideal customer service manager is highly skilled in driving continuous improvement/process improvement. The candidate has experience with both defining and implementing from the ground up items such as KPIs, agent performance scorecards, a knowledge base, training programs, telephony systems, and CRMs.
Roles and Responsibilities:
Lead, inspire, and manage the daily work and performance of the department, which includes typical duties, such as managing inquiries, complaints, orders, returns, etc.
Develop KPIs, reports, dashboards, and agent performance scorecards.
Leverage data analytics and technology. Drive continuous improvement and remove waste.
Implement and enforce policies, procedures, and standards.
Implement and/or maintain tools needed to sustain performance, such as a knowledge base, telephony system, and CRM.
Mature training programs and cross train agents to level load work across the team.
Develop QA/QC program. Coach and mentor to develop team members.
Work across departments and be relentless at resolving customer issues in a timely manner.
Stay current on the latest industry trends and techniques.
This position also oversees the mailroom activities (intercompany and outgoing mail/packages, not including product shipments to external customers).
Regular attendance is required.
Communicate effectively with other departments within the organization and function within a team environment.
Perform other duties as may be required in meeting company objectives.
Requirements
Minimum Requirements:
Bachelor's degree
8+ years of customer-facing experience, with at least 5 years in a management/leadership role in a professional customer service environment
Expertise in process improvement, operational excellence, and change management
Exceptional executive communication, negotiation, and relationship-building skills
Strong analytical skills and experience with data-driven decision-making
Proficient with Microsoft Office
Experience creating a new customer service department or developing from an early stage preferred
Five9, SAP ERP, and SAP CRM experience preferred
This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.
$39k-75k yearly est. 54d ago
Looking for a job?
Let Zippia find it for you.
Production Operator 1 - 2nd Shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
The Packaging Operator reports directly to the Packaging Supervisor and shall consistently demonstrate the ability to work on all assigned equipment with minimal assistance.
Roles and Responsibilities:
· Participate in daily meetings, understand instructions and responsibilities and organize the manufacturing steps required in the production of safe and effective quality products.
· Follow instructions as written on all documents related to production/packaging of safe and effective quality products, including but not limited to Batch Records, Inventory Sheets and Log Books.
· Follow SOPs related but not limited to equipment, products and processes.
· Transport raw materials weighing a minimum of 50lbs and use appropriate lifting techniques.
· Check and calculate raw material quantities as needed
· Perform set-up and adjustments to all manufacturing/packaging equipment to ensure equipment perform at peak efficiency, producing safe and effective quality product.
· Operate equipment and perform cleaning of it within the cGMP guidelines, appropriate SOPs and or specific instructions.
· Clean rooms and equipment according to standard operating procedures and perform basic maintenance duties.
· Document work on all documents required by SOP, cGMP Guidelines and or specific instructions.
· Consistently check work for accuracy to ensure no errors or deficiencies and identify and report all discrepancies to immediate supervisor or designee.
· Train and document training of new employees on the operation of equipment, good documentations practices, safety of equipment, SOPs and GMPs on as needed bases and or as instructed by supervisor or designee.
· Regular attendance is required.
· Operators will be wearing Personal Protective Equipment (PPE) but not limited to: hair nets, beard covers, face masks, respirators, uniforms, safety shoes, safety glasses etc.
· Perform other assigned duties and follow verbal and written instructions issued by supervisor or designee related to meeting company goals and objectives.
· Communicate effectively with your team, supervision and other departments within the organization and function within a team, promoting positive work environment.
· May be exposed to raw materials and or finished goods derived from but not limited to: bovine, milk, soy, shellfish, pork, chicken, tuna and other allergen source.
Use of electric pallet jack and training is necessary, when required
Requirements
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law) and reading comprehension test.
Minimum Requirements:
· Must have working knowledge of cGMP (dietary supplement or pharmaceutical environment)
· Should have experience, training, education or any combination of it related to cleaning equipment or/and environment in dietary supplement, pharmaceutical or food industry.
· Ability to use basic cleaning devices and ability to learn advanced cleaning equipment.
· Good interpersonal skills and the ability to interact with all staff levels.
· Critical thinking skills to learn Nutramax procedures and predict whether proposed changes will be effective.
· Must be able to work independently and within team environment, according to specific, written and verbal instructions, presented by supervisor or designee.
· Previous knowledge and understanding of production processes in a cGMP or pharmaceutical environment desired.
· Attention to detail and some process analytical skills necessary.
· Regularly required to stand and bend
· Must be able to use hands and arms to lift and reach
· Ability to climb up and down stairs
· Ability to stand and walk for a minimum of 8 hours
· Ability to lift, pull and push a minimum of 50 pounds
· Ability to use both arms to push , pull or lift.
· Ability to bend and squat
· Requires the ability to use fractions, decimals, and commercial arithmetic as well as a basic knowledge of grammar, spelling and punctuation.
Education and Experience: Experience in pharmaceutical, dietary supplement or food industry desired but not required. Basic knowledge of cGMP regulations and experience in cGMP environment is preferred but not necessary. Must wear Personal Protective Equipment and follow all appropriate written and verbal instructions and procedures. Position requires lifting, moving, cleaning of equipment and parts of equipment. Attention to details, multitasking and organizational skills are required. This position requires basic computer skills.
This position requires a high school diploma or GED with strong mathematical and mechanical skills.
Supervisory Responsibilities: None
$29k-36k yearly est. 7d ago
Sales Operations Associate
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).
Summary of the Position:
As a Sales Operation Associate, you will play a crucial role in driving revenue growth for Nutramax. Your primary responsibilities management of SAC information and sales data, assist in the use of various data management tools (i.e. CRM) to support sales force operations and effectiveness and management of various customer (both distributor and veterinary) information. You will be an integral part of our sales team, working closely with both customers and outside sales personnel at all levels.
Responsibilities:
Maintain weekly account updates for SAC, along with additional account attributes.
Maintain sales data, track performance metrics and ensure sales targets are being met.
Maintain distributor and corporate account rosters as they relate to account information and contact information, other team rosters and contact data.
Maintain territory zip assignments and provide/update systems, distributors, and internal groups as needed.
Utilize sales and customer relationship management (CRM) software and any other software and systems as assigned to improve sales effectiveness and ensure the efficient operation of the sale department.
Update and maintain DNS list
Evaluation, creation and submission of customers invoices so that customers can be reimbursed.
Assist National Sales Director and Channel Manager in providing distribution partners with updated product content and images.
Effectively build relationships and support the Sales Operations Manager, Vet Channel Manager, National Sales Manager, VP of Commercial - Veterinary, and sales team.
Ensure smooth operations and effective collaboration between the sales team and other departments through excellent interpersonal and communication skills.
Complete all assigned training in the timeframe specified. Training may include sales processes, products, and technical skills as needed.
Complete special program requests as assigned.
Complete all Projects assigned by the date specified. Assist consumer and veterinary business units with company sponsored events. Must be willing to cross train as needed to assist with department productivity.
Maintain high level of professionalism and confidentiality.
Perform other assigned duties as may be required to meet company objectives.
Minimum Requirements:
This position requires a high school diploma or equivalent. Candidate must possess two years of experience in a professional administrative, veterinary or sales-related environment. Exceptional written/oral communication skills required. Candidate must have a strong attention to detail with exceptional organization skills. Candidate must be a self-starter and able to multi-task and excel in a fast-paced environment with changing priorities. Ability to work well in a team environment with both in-person and remote team members required. MS Office Suite proficiency required, with advanced Microsoft Excel skills.
Supervisory Responsibilities: None.
Requirements:
$49k-81k yearly est. 14d ago
Veterinary Student Representative
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Summary of the Position: This position provides opportunities to develop leadership, marketing, and management skills while acting as an on-campus ambassador for Nutramax. The
Nutramax Student Representative
is expected to be a primary source of knowledge to fellow students, interns, residents, faculty, and staff concerning Nutramax and our mission. The
Nutramax Student Representative
is responsible for effectively communicating between Nutramax, the student body and the administration. They will create and cultivate environments within the CVM for students of all classes to engage with Nutramax and discover the opportunities available to them.
Responsibilities:
· Guarantee all required documentation is filled out and complete, ensuring that Nutramax adheres to all campus policies concerning student representatives.
· Inform Nutramax of any necessary procedures required to be present on-campus (provide necessary paperwork).
· Represent Nutramax at pre-existing events on-campus (Orientation, Club Fair, VetFest, Fall Conferences, etc.) to promote the Nutramax Brand and educate classmates on the Student Discount Program.
· Creatively organize your own seasonal events on-campus to promote the Nutramax Brand and educate classmates on the Student Discount Program (Tech. Week, Welcome Week, 1 Peter 4:10 Initiative).
· Act as a liaison between Nutramax and partnerships with desired clubs (CVF).
· Assist in facilitating visits that include any Nutramax personnel (Assist in acquiring visitor/parking passes, maps to desired buildings/classrooms, etc.).
· Attend monthly meetings with other student reps to communicate needs, successes and challenges.
· Maintain knowledge of current Nutramax products and how they are best utilized through mandatory training each quarter.
· In collaboration with your regional Field Service Vet, perform a minimum of 1 lunch-and-learn per semester to educate students on new and existing Nutramax products.
· Assist in the development of “junior” student representatives to adequately equip them for success.
· Connect with your regional FSV a minimum of 2 times per semester - communicate successes and challenges on-campus.
· Intentionally reflect the Nutramax mission and core values to university classmates and colleagues.
· Remain in good academic standing with your university during your time as a Nutramax Student Representative.
· Creation of works for the Company, including but not limited to, text, literary works, musical works/sound recordings, pictorial/graphic works/drawings, photography, video, and audiovisual works
· Attend the mandatory Student Representative Kick-off in Lancaster, South Carolina (June 4th-7th).
Requirements:
Minimum Requirements: Students must remain in good academic standing with their DVM Program, possess strong interpersonal skills, organizational skills, and maintain strong written and verbal communication skills.
Education and Experience: Must currently be enrolled in a veterinary school and in good academic standing.
Pay: The Nutramax Student Representative will be paid biannually.
Term: This will be for a term period of one (1) academic school year and up for renewal by Nutramax Laboratories Veterinary Sciences, Inc. If you desire to fill this role in the coming year, you will be asked to reapply and ensure that all documentation within student affairs is up to date.
$31k-38k yearly est. 10d ago
Analytical Scientist III
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Full-time Description
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).
Summary of the Position: The Analytical Scientist III will be expected to develop, validate, optimize and lead practical analytical methods with no supervision. Responsible to lead peers for timely completion, review of method development / analytical technical reports and weekly updates. Must be able to complete assigned tasks and major projects consistently with urgency and initiative.
Roles and Responsibilities:
Testing:
Willingness to assists with Quality Release testing as needed, Special Request testing of finished products and raw materials and Stability samples either following Standard Operating Procedures (SOPs) and in-house test methods, compendial methods or methods still in the development phase.
· Capable of assessing testing methodologies and their application to different sample matrix including evaluation of testing results from contract laboratories to ensure agreed upon methods and testing parameters were properly followed.
Laboratory Instrumentation/Software:
Ability to troubleshoot all Analytical instruments such as HPLC, GC, ICP-MS/OES and LC-MS/MS.
Good knowledge of experimental design, chemical theory and analytical instrumentation theory for HPLC, GC, ICP-MS/OES and LC-MS/MS.
· Proficient in Empower, Tiamo, MassHunter and MassLynx software and other laboratory software used in the Quality Laboratory environment for chromatographic and spectroscopic methods.
Mentoring and Teamwork:
Takes initiative to consistently act as a mentor to others and helps others without having to be asked.
Is flexible to changes in priorities with projects and assignments and can adapt to laboratory improvements implemented from management and/or peers.
· Has the aptitude to take the lead and provide technical support with the optimization of analytical methods used for marketed products and products in the development phase.
· Can mentor and train junior chemists in the proper execution of laboratory techniques including interpretation of development and validation studies.
Assists with training of new laboratory personnel in accordance with established laboratory SOPs and the Nutramax training program. Possesses techniques and tools to successfully train others with empirical data to support training.
Safety Requirements:
Participates without hesitation in all safety initiatives, consistently exhibits an excellent safety record and ensures proper safety practices are followed in the laboratory.
· Responsible for producing and handling hazardous waste from point of generation to satellite storage. Hazardous waste produced is managed in accordance with RCRA and SCDHEC regulations and includes: proper containers, accumulation, labeling, marking and storage.
Must have a Safety-First mindset and be aware of surroundings while working in the laboratory.
Maintains a safe work environment and ensures all instruments used in testing procedures are calibrated and properly maintained.
General Responsibilities:
· The Analytical Scientist III is capable of planning, directing, layout design and coordination of analytical activities in order to ensure the success of projects from initiation through completion and full implementation.
· Acts as a liaison to resolve product quality, technical or operational issues and support of commercial products.
· Capable of working with outside departments such as Operations, Innovations, Marketing, Purchasing and Engineering to investigate external and internal quality and compliance related issues.
· Familiarity and supportive of all Analytical projects and Special Request testing.
· Works closely with the Innovations team to be aware of timely testing of samples to facilitate decision making.
· Effective and practical development and validation of scientifically sound analytical methods to ensure analysis and prompt release of raw materials, finished products and stability studies.
· Design and execute method transfer protocols of analytical methods oriented to the timely manner release of Quality Laboratory samples.
Ensure competency of ISO 17025 test methods are current as needed.
Maintain current knowledge of latest technological and scientific trends and serves as an expert resource for the Quality department.
Perform other assigned duties as may be required in meeting company objectives.
Communicate effectively with other departments within the organization and function within a team environment.
Regular attendance is required.
Minimum Requirements:
· Understands urgency and initiative to drive projects/assignments to completion.
· Capable of developing analytical methods for chromatographic, spectroscopic, titrimetric and wet chemistry analyses.
· Is proficient with laboratory instrument troubleshooting.
· Intermediate to advanced understanding in most laboratory instrumentation such as FTIR, HPLC, ICP, GC, UV-Vis, LC-MS/MS, GC-MS, ICP-MS/OES and HPTLC.
· Has knowledge in the characterization and elucidation of botanical compound structures by study of the compound structure, spectroscopic methods and mass spectrometry.
· Knowledge required in the selection of analytical columns for chromatographic analyses, proper techniques or technologies and the selection for proper reagents to design effective analytical methods in timely manner.
· Knowledge in effective sample preparation techniques to support high number of samples for testing such as liquid-liquid extraction, derivatization, chemical manipulation and mechanical manipulation.
· Knowledge of statistical techniques, such as data trend analysis and design of experiments is highly desirable. Proficient in reviewing and interpretation of laboratory data.
· Detailed knowledge in principles of routine laboratory operations.
· Thorough working knowledge of industry regulations, FDA and ICH guidelines; experience implementing and maintaining adherence to pharmaceutical and/or nutritional supplement GLP/GMP is strongly desired.
· Proven ability to communicate effectively and cooperatively within all levels of an organization.
· Strong communicator both verbal and written.
· Demonstrated aptitude to function in a dynamic fast-paced environment.
Education and Experience
· A bachelor's degree in Chemistry with 7 years of experience in method development and validation of analytical methods for nutraceuticals and/or pharmaceutical samples in a GMP environment. If degree has concentration; Biochemistry, Inorganic, Physical or Polymer Chemistry preferred; or, a Master's/Ph.D. degree in Chemistry with a minimum of 5 years of technical experience in a GMP environment.
· Must have prior experience of working on the bench as this position is primarily on the bench working in the laboratory.
Supervisory Responsibilities: None
$56k-75k yearly est. 60d+ ago
Inside Sales Representative 10:30am - 7pm
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Full-time Description
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).
Summary of the Position:
As an Inside Sales Representative, you will play a crucial role in driving revenue growth for Nutramax. Your primary responsibilities will include top-of-funnel lead qualification and management, customer management, outside sales support, and maintaining a strong customer service orientation. You will be an integral part of our sales team, working closely with both customers and outside sales personnel at all levels to ensure a seamless sales process and exceptional customer experiences.
Responsibilities:
· Develop and maintain relationships with veterinary clinics via phone, email, and virtual meetings.
· Understand customer needs and pain points to recommend suitable products or services.
· Distribute sales and marketing materials in coordination with marketing and outside sales.
· Identify opportunities to cross-sell or upsell additional products or services to existing customers.
· Maintain a sales pipeline in the CRM system to meet funnel KPIs.
· Support outside sales by managing customer inquiries, enhancing client relationships, and driving clinic interest to generate high potential leads for the sales team.
· Work closely with marketing teams to align messaging and promotional efforts with customer needs.
· Execute marketing campaigns, special offers, and promotions to generate interest and sales.
· Maintain accurate records of customer interactions, sales progress, contact and clinic information.
· Develop and execute strategies to increase customer lifetime value and reduce churn.
· Utilize various lead generation sources to identify and qualify potential customers.
· Use outbound channels to initiate contact with leads and assess their needs and buying potential.
· Nurture leads through follow-up communication and convert them into sales opportunities.
· Maintain accurate records of lead interactions and progression in the CRM system.
· Comply with privacy policy and ensure ethical and legal sales practices.
· Ensure all customer interactions reflect the highest level of professionalism and customer-centricity.
· Resolve customer complaints or issues promptly and effectively.
· Continuously seek ways to enhance the customer experience and build long-term relationships.
Minimum Requirements:
· Goal-oriented with a passion for inside sales, seeks out feedback and thrives in a culture of accountability.
· Core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving.
· Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers.
· The ability to develop strong professional relationships in a dynamic and challenging environment.
· Demonstrated digital acumen and proficiency in CRM software and Microsoft Office Suite.
· Ability to work independently and as part of a cross functional team.
· Excellent interpersonal and communication skills.
Education and Experience:
· Bachelor's degree with minimum of 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent.
· Experience in Veterinary or Human Health Sciences preferred.
Supervisory Responsibilities: None
$37k-58k yearly est. 21d ago
Advanced Innovation Engineer
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Summary of the Position: We are seeking a highly motivated, technically skilled and creative Innovation Engineer with a strong background in food/pharma equipment. This role blends dietary supplement with process engineering and continuous improvement to support product and process innovation and production systems. The ideal candidate will play a critical role in supporting new product development by identifying, evaluating, and recommending cutting-edge tools, new technologies, and equipment. This position is ideal for a proactive problem-solver who thrives in a dynamic R&D environment and is passionate about driving innovation through technology.
This position will work with operations, engineering, quality, business teams, and other functional partners, acting as innovation engineer support on cross-functional new product development and quality improvement/cost savings teams.
Roles and Responsibilities:
Identify, assess, and recommend new equipment, tools, and software solutions to support the development of innovative products and processes.
Monitor industry trends, emerging technologies, and competitive landscapes to inform innovation strategies and identify potential technology integration and product opportunities.
Design and optimize unit operations production using modeling and simulation software.
Conduct proof-of-concept (PoC) and pilot programs for new technologies and assess scalability.
Collaborate with software developers to specify, test, and integrate custom process control or monitoring software.
Conduct feasibility studies, cost-benefit analyses for new technologies and equipment.
Participate in PFMEA, Control Plan, SOP and PPAP generation associated with product transfers and new product launches.
Work closely with vendors and suppliers to evaluate product offerings and negotiate specifications, pricing, and delivery schedules.
Developing plans for scaling innovative solutions and implementing them in a practical way.
Bring a creative and visionary approach to projects to influence innovation across the business.
Working with manufacturing engineers and Product Development team to ensure products are manufacturable using Design for Manufacturing OpEx practices.
Lead or support the installation, integration, and validation of new equipment into existing development and production workflows.
Prepare and present detailed technical reports and recommendations to stakeholders.
Ensure compliance with relevant safety and regulatory standards during equipment selection and deployment.
Follow applicable cGMP processes.
Continue education by attending expos and conferences and applying knowledge gained.
Communicate effectively with other departments within the organization and function within a team environment.
Regular attendance is required.
Perform other assigned duties as may be required in meeting company objectives.
Requirements
Education and Experience
· Bachelor's or Master's degree in Mechanical, Electrical, Chemical, or Industrial Engineering, or related field.
· 7 to 10 years of experience in process or equipment engineering, with a focus on innovation or advanced technologies in food, dietary supplement or pharma industries.
· Strong understanding of food, dietary supplement or pharma processing industrial software platforms.
· Proven experience in evaluating and deploying emerging technologies in a manufacturing or R&D environment.
· Experience using Lean-Six Sigma Methodology (DMAIC) and tools including Minitab, FMEA, Fishbone, Process Mapping
· Experience in a cGMP environment with understanding of cGMP principles and requirements.
· Experience working as part of a cross functional team.
· Knowledge of animal feed regulations a plus
Supervisory Responsibilities: None
This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.
$75k-92k yearly est. 48d ago
Quality Assurance Auditor
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Full-time Description
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law).
Summary of the Position
The Quality Assurance Auditor reports to the Supplier Quality and Compliance Manager. This role is responsible for developing and maintaining a strong Internal Compliance program ensuring compliance to applicable regulations. The QAA is required to perform internal and external audits, prioritize audit schedules and corrective actions to the findings identified.
Roles and Responsibilities
Manage audit planning, scheduling, and execute internal and external audits for Nutramax Laboratories to assess compliance to the regulations.
Audit external suppliers (CMO's) and maintain the vendor qualification program including the Approved Vendor List in Qualityze
Manage external vendor(s) responsible for international audits
Manage the Nutramax supplier corrective action request program (SCAR).
Manage all documents relating to audits, vendors, and suppliers in a QMS (Qualityze)
Determine the level of risk of findings identified and follow up on corrective actions ensuring they address the short-term correction as well as the preventive action of the finding.
Develop and implement a performance tracking system and reporting of departmental compliance.
Prioritize work to ensure that audits and reports are completed in a timely manner. Support implementation of CAPA program where necessary.
Train and assist internal departments to understand and comply with Quality and Compliance expectations.
Assess internal audit process by identifying and prioritizing areas of the business where there is a risk of non-compliance and assist in development and/or execute processes or policies to reduce that risk.
Support training and readiness for regulatory inspections.
Provide support to other Quality Assurance team members.
Report audit metrics to Quality Assurance and department management.
Communicate effectively with all levels of the organization and departments within the organization and function within a team environment.
Understand the roles and responsibilities of the Contract Manufacturing Organizations and provide Quality Assurance support for product development, investigations, and CAPAs as required.
Familiar with QA functions in SAP.
Perform other assigned duties as may be required in meeting Quality Assurance and company objectives.
Requirements
Minimum Requirements
Must have a minimum of 5 years of Quality Assurance auditing experience in cGMP environment with a minimum of 5 years of external vendor/ supplier compliance auditing experience within an FDA regulated industry.
Knowledge of the Regulations 21CFR Part(s) 210, 211, 507 as well as the Dietary Supplement Regulations 21 CFR 111 is required.
ASQ Certified Auditor (CQA) Certification is preferred.
Must be proficient in Computer Software applications including MS office suite.
Must be able to stand, walk, push, and pull in a variety of environments including a Manufacturing and clean rooms.
Must have the ability to wear all required Personal Protective Equipment (PPE) based on the auditing environment.
Must be able to travel 20 - 30% for domestic audits, (International travel may be needed per quality management).
Education and Experience:
B.A. or B.S. in Science or Technical field required.
Supervisory Responsibilities: None
$63k-92k yearly est. 60d+ ago
Student Program Coordinator
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
The Student Program Coordinator will assist in the management of the Nutramax Student Program with the goal of effectively expanding the program and establishing lasting relationships with students who align with Nutramax and our core values. This role will include traveling to veterinary schools across the U.S. for key events, while working with the student reps to enhance and develop the program across the country. The Student Program Coordinator should authentically embody and reflect the Nutramax brand and be committed to advancing our company's mission. As an extension of Nutramax on-campuses, it is important that the candidate reflects the mission and vision of Nutramax. The ideal candidate will possess effective communication skills with key audiences, the capability of establishing strong relationships, a dedicated work ethic, and a passion to invest in the future of vet student organizations that align with the company's values (Christian Veterinary Fellowship).
Roles and Responsibilities
· Embody the Nutramax mission, vision and culture on campuses during orientation season to empower student reps in their responsibilities.
· Facilitate engagement opportunities throughout the year for student reps to better understand and interact with Nutramax.
· Drive the preliminary application and selection process of new student reps alongside the Veterinary School & Student Manager.
· Mobilize student reps to amplify the Nutramax brand, providing them with the necessary resources to be successful on campus.
· Develop strategies to increase engagement and support of CVF Clubs across the nation.
· Promote the ADWTCE Conference, the 1 Peter 4:10 initiative and other programs that reflect the Nutramax mission and core values to veterinary students.
· Execute the Annual Student Rep Kick-off Event alongside the Veterinary School and Student Manager.
· Collaborate with student reps to execute and enhance initiatives through feedback forms, and interest forms.
· Strategically develop ways of engagement for student reps spread across the nation.
· Maintain engagement with graduates through management of the Alumni Program.
· Manage stipend, reimbursement, and check request processing.
· Effectively and consistently communicate expectations, and other important information to 50+ Student Reps.
· Nurture the development of new student reps, ensuring their understanding of requirements during events.
· Track and report measurements to the Veterinary School and Student Manager to adequately elevate the program and those we impact.
· Assess university policies to ensure that Nutramax adequately adheres to industry partner policies.
· Comprehensively deliver messages to large audiences during sponsored events.
· Regular attendance is required.
· Communicate effectively with other departments within the organization and function within a team environment.
· Perform other duties as may be required in meeting company objectives.
Requirements
Minimum Requirements:
· Experience within the Veterinary Industry (Experience with vet schools preferred).
· Skilled at strategic planning (idea-to-execution oversight).
· Demonstrate the ability to build positive partnerships and work collaboratively with cross-functional business teams.
· Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.
· Proficient computer skills required including Microsoft Office and Excel.
· Must be able to travel up to 30%
Education and Experience:
· BS/BA in Christian Ministry, business management, administration, marketing, or relevant fields. Emphasis on the embodiment of the Nutramax Culture and Core Values.
· Strong preference for public speaking skills.
Supervisory Responsibilities: none
$31k-42k yearly est. 11d ago
Regional Sales Manager - Houston, TX
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Summary of the Position: The Regional Sales Manager is responsible for calling on distributor representatives and Veterinarians with complete information pertaining to Nutramax veterinary products in a manner that will ensure the appropriate recommendation and use of the product line to achieve business growth.
Roles and Responsibilities:
Ride with and provide product and technical training to veterinary distributor representatives and OTC representatives
Assist with the launch of new products by ensuring call centers are trained and have the necessary support materials for their customers
Visit veterinarian offices to sell products by providing detailed information, samples (as needed), and educational lunch and learn seminars
Communicate with distributor representatives and schedule dinner meetings
Work in conjunction with Technical Service Veterinarian to schedule meetings with influential staff members at assigned veterinary schools and host symposiums and lectures with veterinary students
Visit veterinary schools within the assigned region to keep them apprised of veterinary school pricing and new products
Work within a yearly budget including marketing activities to launch and sustain veterinary products within the field
Provide timely reports to the home office that are informative and contain useful industry related information regarding changes in the industry and Nutramax's competition.
Perform other assigned duties as may be required in meeting company objectives
Communicate effectively with other departments within the organization and function within a team environment.
Requirements:
Minimum Requirements: Veterinary manufacturer/animal health industry experience desired. Must possess strong interpersonal and organizational skills with the ability to multitask in a fast paced environment. Strong written and verbal communication skills required. Must be proficient in MS Office Suite (with emphasis on MS Excel and PowerPoint).
Education and Experience: Bachelor's Degree or equivalent combination of education and experience with a minimum of 1 year of sales/marketing experience or 3 years' experience working within a veterinary hospital.
Supervisory Responsibilities: None
$55k-88k yearly est. 13d ago
Environmental Services Technician - 2nd shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
This position assesses the needs of the company as it relates to cleaning, facility and security duties. Mandatory overtime required as needed to fulfill company needs.
Roles and Responsibilities:
· Ensuring the buildings are kept clean, swept, mopped/vacuumed and dusted daily
· Emptying all office and kitchen waste receptacles daily
· Cleaning refrigerators of food and/or containers weekly
· Replenishing paper goods, utensils and cleaning supplies as needed
· Disinfecting all kitchen appliances as necessary
· Stripping and resurfacing floors as scheduled
· Coordinating the ordering of supplies and materials
· Leading Environmental Service projects as assigned
· Maintaining required logbooks in accordance with NMX guidelines and SOP's
· Maintaining the pest control, waste removal, uniform, landscaping/grounds maintenance, security, fire and life safety, vending and environmental services schedules
· Ensuring grounds are free of debris and/or obstacles and all pest control monitors are in proper locations and in working order
· Perform other assigned duties as may be required in meeting company objectives
· Regular attendance is required.
· Communicate effectively with other departments within the organization and function within a team environment.
Requirements
Minimum Requirements:
The Environmental Services Technician must have a working knowledge of basic hygiene and general housekeeping duties.
Good interpersonal skills and the ability to interact with all staff levels as needed.
Attention to details and some process analytical skills are required.
Requires basic computer skills.
Must wear OSHA and Nutramax required Proper Protection Equipment (PPE) for each task daily.
Position involves direct contact with cleaning chemicals and basic chemical handling and storage.
Must be able to use hands and arms to lift and reach
Ability to climb up and down stairs
Ability to stand and walk for a minimum of 8 hours
Ability to lift, pull and push a minimum of 50 pounds
Ability to use both arms to push, pull or lift.
Ability to bend and squat
Education and Experience: This position prefers a high school diploma or equivalent and strong mathematical and mechanical aptitude to handle multiple tasks.
Supervisory Responsibilities: None
*Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law) and reading comprehension test.
$29k-34k yearly est. 48d ago
Quality Assurance Inspector I - 3rd shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Full-time Description
The hours for this position are Sunday - Thursday 11:15pm - 7:15am. You may be asked to train on 1st shift hours for a short period of time (M-F 7:00am - 3:30pm).
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law) and reading comprehension test.
Summary of the Position: The Quality Assurance Inspector I report's to Quality Assurance Management. This position is responsible for the daily Quality Assurance support in the Manufacturing and Packaging process on site. They will be required to review all appropriate documents during the production process. In this role, the Quality Assurance Inspector is required to maintain and have a consistent presence on the production floor during the shift and be readily available to support the production processes in their assigned areas.
Roles and Responsibilities:
Providing Quality Assurance presence in production areas through the daily execution of Product Packaging lines, Product Manufacturing Processes, room clearances and release of cleaned equipment/rooms/areas, and in-process inspections in all Nutramax manufacturing areas.
Providing input for the revision process of SOPs to cover work requirements in the assigned facility or process.
Assisting in the investigation of deviations
Reviewing the pest control and environmental monitoring system
Issuance of Labels and/or other printed material to operations as per current production schedule
Assist with identification of minor and major errors and deficiencies found within batch records
Organize work to achieve daily goals with no errors or deficiencies
Providing impact on issues that could affect product quality, safety and purity
Assisting Quality Assurance management with the daily operation of the QA Hold area
Submitting thorough End of Day reports including detail summary of daily activities, issues and actions taken
Must be able to effectively communicate with other departments and function within a team environment
Training on all SOPs, safety procedures and cGMPs as required and must be current
Regular attendance is required.
Perform other assigned duties and follow verbal and written instructions issued by supervisor or designee related to meeting company goals and objectives.
Communicate effectively with your team, supervision and other departments within the organization and function within a team, promoting positive work environment
This position will be closely associated and work with the following:
Manufacturing and Packaging Operators
Quality Associates (QA team lead, QA Management, QC, Label Issuance, Quality Assurance Document Specialist)
Safety, Security and Environmental Services Departments
Training Department
Supply Chain Team
Product Development
Requirements
Minimum Requirements: The Quality Assurance Inspector I must have two years' experience in the pharmaceutical, food, dietary supplement manufacturing environment or any other government regulated environment preferred. Auditing experience and troubleshooting is a plus.
Great enthusiasm and hard work ethic is a must. Detail oriented and team centered approach is required. Good computer skills on all general software is needed - Microsoft Office Suite
The ability to lift 50lbs. Must wear Personal Protective Equipment and follow all appropriate written and verbal instructions and procedures.
Education and Experience: This position requires a High School Diploma or equivalent
Supervisory Responsibilities: None
$29k-35k yearly est. 60d+ ago
Quality Laboratory Chemist I - 2nd shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law).
The hours for this position are Monday - Thursday 3:30pm - 11:30 and Friday 1:30pm - 9:30pm.
Summary of the Position: The QLCI reports to Quality Laboratory Management. The QLCI will provide overall support to the laboratory with testing while working in a safe work environment. This is a position that requires the ability to manage time efficiently in order to complete assigned testing. The QLCI shall be willing and able to learn laboratory processes supporting testing as well as instrumentation theory and troubleshooting.
Roles and Responsibilities:
Testing:
The QLCI performs Release, Stability and Special Request testing of finished products and raw material samples following Standard Operating Procedures (SOPs) and in-house test methods, and/or compendial methods.
The QLCI is expected to be capable of independently executing in-house methods and procedures and perform them as written with little to no assistance.
Teamwork:
The QLCI must be flexible to changes with the testing schedule and adapt to laboratory improvements implemented from management and/or teammates.
Assists with training of new laboratory personnel and document training in accordance with established laboratory SOPs and the Nutramax training program.
Safety Requirements:
Must have a Safety-First mindset and being aware of surroundings while working in the laboratory.
Maintains a safe work environment and will ensure that all equipment used in the testing procedures are calibrated and properly maintained.
General Responsibilities:
Train on the operation of the following instrumentation but not limited to: Laboratory Balances, High Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), Automated Titrators, FTIR, UV/Vis Spectrophotometer, Polarimeter, Dissolution and Disintegration Instrumentation. The operation of additional instrumentation and the need to train on new laboratory test methods when required.
Execute projects assigned by management within expected/established deadlines while managing time with testing responsibilities.
Stay current on publications released by USP, FDA and other pertinent regulating bodies to ensure the Quality Laboratory complies in the areas of analytical applications, release specifications, and documentation practices. Ensure competency of ISO 17025 test methods are current.
Assist in resolving laboratory Out-Of-Specification (OOS) results in accordance with laboratory investigation procedures if assigned.
Perform other assigned duties as may be required in meeting company objectives.
Communicate effectively with other departments within the organization and function within a team environment.
Regular attendance is required.
Minimum Requirements : The QLCI will have 0 - 2 years of laboratory experience working in a cGMP environment preferred. Experience preferred with operation of laboratory instrumentation including Gas Chromatography (GC) and/or Liquid Chromatography (LC). Effective interpersonal, self-motivation skills, and the ability to interact with all levels of personnel are required.
Education and Experience: A bachelor's degree in Chemistry. If degree has concentration; Biochemistry, Inorganic, Physical or Polymer Chemistry preferred.
Supervisory Responsibilities: None
Requirements:
$50k-72k yearly est. 14d ago
Customer Service Manager
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. We are looking for a proven candidate to implement best practices that enable us to leverage customer experience as a competitive advantage.
Our ideal customer service manager is highly skilled in driving continuous improvement/process improvement. The candidate has experience with both defining and implementing from the ground up items such as KPIs, agent performance scorecards, a knowledge base, training programs, telephony systems, and CRMs.
Roles and Responsibilities:
Lead, inspire, and manage the daily work and performance of the department, which includes typical duties, such as managing inquiries, complaints, orders, returns, etc.
Develop KPIs, reports, dashboards, and agent performance scorecards.
Leverage data analytics and technology. Drive continuous improvement and remove waste.
Implement and enforce policies, procedures, and standards.
Implement and/or maintain tools needed to sustain performance, such as a knowledge base, telephony system, and CRM.
Mature training programs and cross train agents to level load work across the team.
Develop QA/QC program. Coach and mentor to develop team members.
Work across departments and be relentless at resolving customer issues in a timely manner.
Stay current on the latest industry trends and techniques.
This position also oversees the mailroom activities (intercompany and outgoing mail/packages, not including product shipments to external customers).
Regular attendance is required.
Communicate effectively with other departments within the organization and function within a team environment.
Perform other duties as may be required in meeting company objectives.
Requirements:
Minimum Requirements:
Bachelor's degree
8+ years of customer-facing experience, with at least 5 years in a management/leadership role in a professional customer service environment
Expertise in process improvement, operational excellence, and change management
Exceptional executive communication, negotiation, and relationship-building skills
Strong analytical skills and experience with data-driven decision-making
Proficient with Microsoft Office
Experience creating a new customer service department or developing from an early stage preferred
Five9, SAP ERP, and SAP CRM experience preferred
This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.
$39k-75k yearly est. 25d ago
Production Operator 1 - 3rd Shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
The Production Operator reports to Manufacturing/Packaging Supervisor and is responsible to follow written and/or verbal instruction issued by the Supervisor or Team Leader/designee, to set-up plant equipment correctly for operation, organize work to achieve daily production schedules with no errors or deficiencies, follow and adhere to all Standard Operating Procedures, Safety Policies, Company Policies and Procedures, cGMP guidelines and effectively use time to meet company goals and objectives.
Roles and Responsibilities:
· Participate in daily meetings, understand instructions and responsibilities and organize the manufacturing steps required in the production of safe and effective quality products.
· Follow instructions as written on all documents related to production/packaging of safe and effective quality products, including but not limited to Batch Records, Inventory Sheets and Log Books.
· Follow SOPs related but not limited to equipment, products and processes.
· Transport raw materials weighing a minimum of 50lbs and use appropriate lifting techniques.
· Check and calculate raw material quantities as needed
· Perform set-up and adjustments to all manufacturing/packaging equipment to ensure equipment perform at peak efficiency, producing safe and effective quality product.
· Operate equipment and perform cleaning of it within the cGMP guidelines, appropriate SOPs and or specific instructions.
· Clean rooms and equipment according to standard operating procedures and perform basic maintenance duties.
· Document work on all documents required by SOP, cGMP Guidelines and or specific instructions.
· Consistently check work for accuracy to ensure no errors or deficiencies and identify and report all discrepancies to immediate supervisor or designee.
· Train and document training of new employees on the operation of equipment, good documentations practices, safety of equipment, SOPs and GMPs on as needed bases and or as instructed by supervisor or designee.
· Regular attendance is required.
· Operators will be wearing Personal Protective Equipment (PPE) but not limited to: hair nets, beard covers, face masks, respirators, uniforms, safety shoes, safety glasses etc.
· Perform other assigned duties and follow verbal and written instructions issued by supervisor or designee related to meeting company goals and objectives.
· Communicate effectively with your team, supervision and other departments within the organization and function within a team, promoting positive work environment.
· May be exposed to raw materials and or finished goods derived from but not limited to: bovine, milk, soy, shellfish, pork, chicken, tuna and other allergen source.
· Regular attendance is required
Requirements
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law) and reading comprehension test.
Minimum Requirements:
· Must have working knowledge of cGMP (dietary supplement or pharmaceutical environment)
· Should have experience, training, education or any combination of it related to cleaning equipment or and environment in dietary supplement, pharmaceutical or food industry.
· Ability to use basic cleaning devices and ability to learn advanced cleaning equipment.
· Good interpersonal skills and the ability to interact with all staff levels.
· Critical thinking skills to learn Nutramax procedures and predict whether proposed changes will be effective.
· Must be able to work independently and within team environment, according to specific, written and verbal instructions, presented by supervisor or designee.
· Previous knowledge and understanding of production processes in a cGMP or pharmaceutical environment desired.
· Attention to detail and some process analytical skills necessary.
· Regularly required to stand and bend
· Must be able to use hands and arms to lift and reach
· Ability to climb up and down stairs
· Ability to stand and walk for a minimum of 8 hours
· Ability to lift, pull and push a minimum of 50 pounds
· Ability to use both arms to push , pull or lift.
· Ability to bend and squat
Education and Experience This position requires a high school diploma or GED with strong mathematical and mechanical skills. Experience in pharmaceutical, dietary supplement or food industry desired but not required. Basic knowledge of cGMP regulations and experience in cGMP environment is preferred but not necessary. Must wear Personal Protective Equipment and follow all appropriate written and verbal instructions and procedures. Position requires lifting, moving, cleaning of equipment and parts of equipment. Attention to details, multitasking and organizational skills are required. This position requires basic computer skills.
Supervisory Responsibilities: None
$29k-36k yearly est. 7d ago
Inside Sales Representative 10:30am - 7pm
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check and drug screen (subject to applicable law).
Summary of the Position:
As an Inside Sales Representative, you will play a crucial role in driving revenue growth for Nutramax. Your primary responsibilities will include top-of-funnel lead qualification and management, customer management, outside sales support, and maintaining a strong customer service orientation. You will be an integral part of our sales team, working closely with both customers and outside sales personnel at all levels to ensure a seamless sales process and exceptional customer experiences.
Responsibilities:
· Develop and maintain relationships with veterinary clinics via phone, email, and virtual meetings.
· Understand customer needs and pain points to recommend suitable products or services.
· Distribute sales and marketing materials in coordination with marketing and outside sales.
· Identify opportunities to cross-sell or upsell additional products or services to existing customers.
· Maintain a sales pipeline in the CRM system to meet funnel KPIs.
· Support outside sales by managing customer inquiries, enhancing client relationships, and driving clinic interest to generate high potential leads for the sales team.
· Work closely with marketing teams to align messaging and promotional efforts with customer needs.
· Execute marketing campaigns, special offers, and promotions to generate interest and sales.
· Maintain accurate records of customer interactions, sales progress, contact and clinic information.
· Develop and execute strategies to increase customer lifetime value and reduce churn.
· Utilize various lead generation sources to identify and qualify potential customers.
· Use outbound channels to initiate contact with leads and assess their needs and buying potential.
· Nurture leads through follow-up communication and convert them into sales opportunities.
· Maintain accurate records of lead interactions and progression in the CRM system.
· Comply with privacy policy and ensure ethical and legal sales practices.
· Ensure all customer interactions reflect the highest level of professionalism and customer-centricity.
· Resolve customer complaints or issues promptly and effectively.
· Continuously seek ways to enhance the customer experience and build long-term relationships.
Minimum Requirements:
· Goal-oriented with a passion for inside sales, seeks out feedback and thrives in a culture of accountability.
· Core skills of customer service orientation, initiative, planning and follow up, work management, and judgment/problem solving.
· Able to be on telephone or other virtual platforms for a full working day and speak clearly and effectively to all assigned customers.
· The ability to develop strong professional relationships in a dynamic and challenging environment.
· Demonstrated digital acumen and proficiency in CRM software and Microsoft Office Suite.
· Ability to work independently and as part of a cross functional team.
· Excellent interpersonal and communication skills.
Education and Experience:
· Bachelor's degree with minimum of 0-3 years of relevant experience; OR an Associate's degree with four years of relevant experience; OR Six years of relevant experience with a high school diploma or equivalent.
· Experience in Veterinary or Human Health Sciences preferred.
Supervisory Responsibilities: None
Requirements:
$37k-58k yearly est. 18d ago
Advanced Innovation Engineer
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Summary of the Position: We are seeking a highly motivated, technically skilled and creative Innovation Engineer with a strong background in food/pharma equipment. This role blends dietary supplement with process engineering and continuous improvement to support product and process innovation and production systems. The ideal candidate will play a critical role in supporting new product development by identifying, evaluating, and recommending cutting-edge tools, new technologies, and equipment. This position is ideal for a proactive problem-solver who thrives in a dynamic R&D environment and is passionate about driving innovation through technology.
This position will work with operations, engineering, quality, business teams, and other functional partners, acting as innovation engineer support on cross-functional new product development and quality improvement/cost savings teams.
Roles and Responsibilities:
Identify, assess, and recommend new equipment, tools, and software solutions to support the development of innovative products and processes.
Monitor industry trends, emerging technologies, and competitive landscapes to inform innovation strategies and identify potential technology integration and product opportunities.
Design and optimize unit operations production using modeling and simulation software.
Conduct proof-of-concept (PoC) and pilot programs for new technologies and assess scalability.
Collaborate with software developers to specify, test, and integrate custom process control or monitoring software.
Conduct feasibility studies, cost-benefit analyses for new technologies and equipment.
Participate in PFMEA, Control Plan, SOP and PPAP generation associated with product transfers and new product launches.
Work closely with vendors and suppliers to evaluate product offerings and negotiate specifications, pricing, and delivery schedules.
Developing plans for scaling innovative solutions and implementing them in a practical way.
Bring a creative and visionary approach to projects to influence innovation across the business.
Working with manufacturing engineers and Product Development team to ensure products are manufacturable using Design for Manufacturing OpEx practices.
Lead or support the installation, integration, and validation of new equipment into existing development and production workflows.
Prepare and present detailed technical reports and recommendations to stakeholders.
Ensure compliance with relevant safety and regulatory standards during equipment selection and deployment.
Follow applicable cGMP processes.
Continue education by attending expos and conferences and applying knowledge gained.
Communicate effectively with other departments within the organization and function within a team environment.
Regular attendance is required.
Perform other assigned duties as may be required in meeting company objectives.
Requirements:
Education and Experience
· Bachelor's or Master's degree in Mechanical, Electrical, Chemical, or Industrial Engineering, or related field.
· 7 to 10 years of experience in process or equipment engineering, with a focus on innovation or advanced technologies in food, dietary supplement or pharma industries.
· Strong understanding of food, dietary supplement or pharma processing industrial software platforms.
· Proven experience in evaluating and deploying emerging technologies in a manufacturing or R&D environment.
· Experience using Lean-Six Sigma Methodology (DMAIC) and tools including Minitab, FMEA, Fishbone, Process Mapping
· Experience in a cGMP environment with understanding of cGMP principles and requirements.
· Experience working as part of a cross functional team.
· Knowledge of animal feed regulations a plus
Supervisory Responsibilities: None
This position is 100% on site in our Lancaster, SC location and will require preemployment screenings, including a background check and drug screen.
$75k-92k yearly est. 15d ago
Quality Assurance Auditor
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law).
Summary of the Position
The Quality Assurance Auditor reports to the Supplier Quality and Compliance Manager. This role is responsible for developing and maintaining a strong Internal Compliance program ensuring compliance to applicable regulations. The QAA is required to perform internal and external audits, prioritize audit schedules and corrective actions to the findings identified.
Roles and Responsibilities
Manage audit planning, scheduling, and execute internal and external audits for Nutramax Laboratories to assess compliance to the regulations.
Audit external suppliers (CMO's) and maintain the vendor qualification program including the Approved Vendor List in Qualityze
Manage external vendor(s) responsible for international audits
Manage the Nutramax supplier corrective action request program (SCAR).
Manage all documents relating to audits, vendors, and suppliers in a QMS (Qualityze)
Determine the level of risk of findings identified and follow up on corrective actions ensuring they address the short-term correction as well as the preventive action of the finding.
Develop and implement a performance tracking system and reporting of departmental compliance.
Prioritize work to ensure that audits and reports are completed in a timely manner. Support implementation of CAPA program where necessary.
Train and assist internal departments to understand and comply with Quality and Compliance expectations.
Assess internal audit process by identifying and prioritizing areas of the business where there is a risk of non-compliance and assist in development and/or execute processes or policies to reduce that risk.
Support training and readiness for regulatory inspections.
Provide support to other Quality Assurance team members.
Report audit metrics to Quality Assurance and department management.
Communicate effectively with all levels of the organization and departments within the organization and function within a team environment.
Understand the roles and responsibilities of the Contract Manufacturing Organizations and provide Quality Assurance support for product development, investigations, and CAPAs as required.
Familiar with QA functions in SAP.
Perform other assigned duties as may be required in meeting Quality Assurance and company objectives.
Requirements:
Minimum Requirements
Must have a minimum of 5 years of Quality Assurance auditing experience in cGMP environment with a minimum of 5 years of external vendor/ supplier compliance auditing experience within an FDA regulated industry.
Knowledge of the Regulations 21CFR Part(s) 210, 211, 507 as well as the Dietary Supplement Regulations 21 CFR 111 is required.
ASQ Certified Auditor (CQA) Certification is preferred.
Must be proficient in Computer Software applications including MS office suite.
Must be able to stand, walk, push, and pull in a variety of environments including a Manufacturing and clean rooms.
Must have the ability to wear all required Personal Protective Equipment (PPE) based on the auditing environment.
Must be able to travel 20 - 30% for domestic audits, (International travel may be needed per quality management).
Education and Experience:
B.A. or B.S. in Science or Technical field required.
Supervisory Responsibilities: None
$63k-92k yearly est. 11d ago
Student Program Coordinator
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Job DescriptionDescription:
The Student Program Coordinator will assist in the management of the Nutramax Student Program with the goal of effectively expanding the program and establishing lasting relationships with students who align with Nutramax and our core values. This role will include traveling to veterinary schools across the U.S. for key events, while working with the student reps to enhance and develop the program across the country. The Student Program Coordinator should authentically embody and reflect the Nutramax brand and be committed to advancing our company's mission. As an extension of Nutramax on-campuses, it is important that the candidate reflects the mission and vision of Nutramax. The ideal candidate will possess effective communication skills with key audiences, the capability of establishing strong relationships, a dedicated work ethic, and a passion to invest in the future of vet student organizations that align with the company's values (Christian Veterinary Fellowship).
Roles and Responsibilities
· Embody the Nutramax mission, vision and culture on campuses during orientation season to empower student reps in their responsibilities.
· Facilitate engagement opportunities throughout the year for student reps to better understand and interact with Nutramax.
· Drive the preliminary application and selection process of new student reps alongside the Veterinary School & Student Manager.
· Mobilize student reps to amplify the Nutramax brand, providing them with the necessary resources to be successful on campus.
· Develop strategies to increase engagement and support of CVF Clubs across the nation.
· Promote the ADWTCE Conference, the 1 Peter 4:10 initiative and other programs that reflect the Nutramax mission and core values to veterinary students.
· Execute the Annual Student Rep Kick-off Event alongside the Veterinary School and Student Manager.
· Collaborate with student reps to execute and enhance initiatives through feedback forms, and interest forms.
· Strategically develop ways of engagement for student reps spread across the nation.
· Maintain engagement with graduates through management of the Alumni Program.
· Manage stipend, reimbursement, and check request processing.
· Effectively and consistently communicate expectations, and other important information to 50+ Student Reps.
· Nurture the development of new student reps, ensuring their understanding of requirements during events.
· Track and report measurements to the Veterinary School and Student Manager to adequately elevate the program and those we impact.
· Assess university policies to ensure that Nutramax adequately adheres to industry partner policies.
· Comprehensively deliver messages to large audiences during sponsored events.
· Regular attendance is required.
· Communicate effectively with other departments within the organization and function within a team environment.
· Perform other duties as may be required in meeting company objectives.
Requirements:
Minimum Requirements:
· Experience within the Veterinary Industry (Experience with vet schools preferred).
· Skilled at strategic planning (idea-to-execution oversight).
· Demonstrate the ability to build positive partnerships and work collaboratively with cross-functional business teams.
· Excellent interpersonal and communication skills with the ability to interact with all levels of the organization.
· Proficient computer skills required including Microsoft Office and Excel.
· Must be able to travel up to 30%
Education and Experience:
· BS/BA in Christian Ministry, business management, administration, marketing, or relevant fields. Emphasis on the embodiment of the Nutramax Culture and Core Values.
· Strong preference for public speaking skills.
Supervisory Responsibilities: none
$31k-42k yearly est. 10d ago
Quality Laboratory Chemist I - 2nd shift
Nutramax Laboratories 4.0
Nutramax Laboratories job in Lancaster, SC
Full-time Description
Nutramax desires to provide a drug-free, healthful, and safe workplace. We hold a zero-tolerance policy for drug use. Employment is contingent upon successfully passing a preemployment background check, drug screen (subject to applicable law).
The hours for this position are Monday - Thursday 3:30pm - 11:30 and Friday 1:30pm - 9:30pm.
Summary of the Position: The QLCI reports to Quality Laboratory Management. The QLCI will provide overall support to the laboratory with testing while working in a safe work environment. This is a position that requires the ability to manage time efficiently in order to complete assigned testing. The QLCI shall be willing and able to learn laboratory processes supporting testing as well as instrumentation theory and troubleshooting.
Roles and Responsibilities:
Testing:
The QLCI performs Release, Stability and Special Request testing of finished products and raw material samples following Standard Operating Procedures (SOPs) and in-house test methods, and/or compendial methods.
The QLCI is expected to be capable of independently executing in-house methods and procedures and perform them as written with little to no assistance.
Teamwork:
The QLCI must be flexible to changes with the testing schedule and adapt to laboratory improvements implemented from management and/or teammates.
Assists with training of new laboratory personnel and document training in accordance with established laboratory SOPs and the Nutramax training program.
Safety Requirements:
Must have a Safety-First mindset and being aware of surroundings while working in the laboratory.
Maintains a safe work environment and will ensure that all equipment used in the testing procedures are calibrated and properly maintained.
General Responsibilities:
Train on the operation of the following instrumentation but not limited to: Laboratory Balances, High Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), Automated Titrators, FTIR, UV/Vis Spectrophotometer, Polarimeter, Dissolution and Disintegration Instrumentation. The operation of additional instrumentation and the need to train on new laboratory test methods when required.
Execute projects assigned by management within expected/established deadlines while managing time with testing responsibilities.
Stay current on publications released by USP, FDA and other pertinent regulating bodies to ensure the Quality Laboratory complies in the areas of analytical applications, release specifications, and documentation practices. Ensure competency of ISO 17025 test methods are current.
Assist in resolving laboratory Out-Of-Specification (OOS) results in accordance with laboratory investigation procedures if assigned.
Perform other assigned duties as may be required in meeting company objectives.
Communicate effectively with other departments within the organization and function within a team environment.
Regular attendance is required.
Minimum Requirements : The QLCI will have 0 - 2 years of laboratory experience working in a cGMP environment preferred. Experience preferred with operation of laboratory instrumentation including Gas Chromatography (GC) and/or Liquid Chromatography (LC). Effective interpersonal, self-motivation skills, and the ability to interact with all levels of personnel are required.
Education and Experience: A bachelor's degree in Chemistry. If degree has concentration; Biochemistry, Inorganic, Physical or Polymer Chemistry preferred.
Supervisory Responsibilities: None
$50k-72k yearly est. 60d+ ago
Learn more about Nutramax Laboratories Consumer Care, Inc. Online Store jobs
Nutramax Laboratories Consumer Care, Inc. Online Store Jobs
Updated December 24, 2025
Zippia gives an in-depth look into the details of Nutramax Laboratories Consumer Care, Inc. Online Store, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Nutramax Laboratories Consumer Care, Inc. Online Store. The employee data is based on information from people who have self-reported their past or current employments at Nutramax Laboratories Consumer Care, Inc. Online Store. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Nutramax Laboratories Consumer Care, Inc. Online Store. The data presented on this page does not represent the view of Nutramax Laboratories Consumer Care, Inc. Online Store and its employees or that of Zippia.
Nutramax Laboratories Consumer Care, Inc. Online Store may also be known as or be related to Nutramax Laboratories, Nutramax Laboratories Consumer Care, Inc. Online Store, Nutramax Laboratories Inc and Nutramax Laboratories, Inc.