Nutritional services aide job description

Job Description: NSA - Pot Washer: Seeking dedicated and enthusiastic people to work in fast paced hospital food service environment. Job duties include: #General cleanup of all utensils, small wares and basic departmental cleaning and stocking. No late nights.# Previous food service experience preferred but not required, willing to train the right individuals for the position. # NSA Retail: Seeking dedicated and enthusiastic people to work in fast paced hospital-Cafeteria environment. Job duties include: serving customers, food preparation and cash handling. Previous customer service experience preferred. ServSafe Certified a plus! # NSA Kitchen: Seeking dedicated and enthusiastic nutritional services aid to provide food and beverage to patients and nursing home residents in a safe and courteous way.# # # Requirements: 9th Grade completion required.# Previous experience in food service preferred. Must be able to operate a variety of kitchen equipment.# Must be able to read, write and follow oral instructions.# Must be able to work well with customers and staff.# # #
Job Description:

NSA - Pot Washer:

Seeking dedicated and enthusiastic people to work in fast paced hospital food service environment.

Job duties include: General cleanup of all utensils, small wares and basic departmental cleaning and stocking. No late nights. Previous food service experience preferred but not required, willing to train the right individuals for the position.

NSA Retail:

Seeking dedicated and enthusiastic people to work in fast paced hospital-Cafeteria environment.

Job duties include: serving customers, food preparation and cash handling.

Previous customer service experience preferred. ServSafe Certified a plus!

NSA Kitchen:

Seeking dedicated and enthusiastic nutritional services aid to provide food and beverage to patients and nursing home residents in a safe and courteous way.

Requirements:

9th Grade completion required. Previous experience in food service preferred. Must be able to operate a variety of kitchen equipment. Must be able to read, write and follow oral instructions. Must be able to work well with customers and staff.

Under the direct supervision of the Nutritional Services Manager, the Nutritional Services Aide performs a variety of patient food service and dish duties. The Nutrition Services Aide is responsible for providing excellent customer service while taking patient menu requests and communicating dietary information for use by kitchen personnel in the preparation of meals for patients. Responsible for accurately identifying the patient to ensure they receive the proper diet and nutritional supplements. Follows diet manual guidelines, organizational and departmental policies and procedures. Effectively uses downtime to accomplish departmental tasks as assigned or recognized.
ESSENTIAL FUNCTIONS:







Accurately prepares food trays for general and therapeutic diets and prepares special diet foods as necessary. Verifies trays for accuracy.
Prepares and delivers items, such as trays or snacks, as requested by patient care units or patients.
Deliver/collect daily menus and assist patients with ordering
Record meal intakes of patients
Maintains tray line in a clean, neat and organized manner and puts clean dishes and utensils away.
Collect soiled trays and utensils from dining room tables and transport them to dish washing area.
Wash dishes, clean equipment, wipe off dining room and worktables, clean utensils, pots and pans; mop floors in dietary as schedule and as necessary.
Clean and maintain kitchen, storage areas and food preparation equipment. Wash, sanitize, and store trays, dishes and utensils
Disposes of trash and garbage in appropriate manner and as needed.
Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment
Use meal program to enter new patients and adjust diet orders as needed
Set up serving line with cold foods, condiments, serving containers, dishes, silverware, etc. according to the menus and as instructed
Stock and store food items Maintain a level of food and supplies adequate for the next meal and assist in inventorying and storing incoming foods and supplies
Follow HAACP guidelines. (Temps, dating, etc…)
Report hazardous conditions, equipment, accidents, and incidents, as necessary.
Other duties as assigned.



Qualifications



High School Diploma or GED preferred.
Prior food service or customer service experience preferred.
Ability to communicate verbally and in writing and great interpersonal skills.
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
Customer service oriented with the ability to work well under pressure

Community Rehabilitation Hospital North is proud to be recognized by Newsweek as the #1 Rehabilitation Hospital in Indiana. Community Rehabilitation Hospital North, located on the Community Hospital North medical campus and in partnership with Kindred Healthcare, is an inpatient facility that offers superior access and the latest equipment to improve the lives of individuals with a broad range of diagnoses - from brain and spinal cord injury to stroke and amputation.

Our 63,000 square foot facility has 60 beds and serves as a Midwestern regional provider for patients with complex physical and neurological injuries and has an advanced accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) in Adult Inpatient Care and for their Inpatient Brain Injury Specialty Program, Stroke Specialty Program and Amputee Program as well as Joint Commission disease-specific certifications in Stroke and Amputee Rehabilitation.

Under the direct supervision of the Nutritional Services Manager, the Nutritional Services Aide performs a variety of patient food service and dish duties. The Nutrition Services Aide is responsible for providing excellent customer service while taking patient menu requests and communicating dietary information for use by kitchen personnel in the preparation of meals for patients. Responsible for accurately identifying the patient to ensure they receive the proper diet and nutritional supplements. Follows diet manual guidelines, organizational and departmental policies and procedures. Effectively uses downtime to accomplish departmental tasks as assigned or recognized.
ESSENTIAL FUNCTIONS:




Accurately prepares food trays for general and therapeutic diets and prepares special diet foods as necessary. Verifies trays for accuracy.
Prepares and delivers items, such as trays or snacks, as requested by patient care units or patients.
Deliver/collect daily menus and assist patients with ordering
Record meal intakes of patients
Maintains tray line in a clean, neat and organized manner and puts clean dishes and utensils away.
Collect soiled trays and utensils from dining room tables and transport them to dish washing area.
Wash dishes, clean equipment, wipe off dining room and worktables, clean utensils, pots and pans; mop floors in dietary as schedule and as necessary.
Clean and maintain kitchen, storage areas and food preparation equipment. Wash, sanitize, and store trays, dishes and utensils
Disposes of trash and garbage in appropriate manner and as needed.
Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and/or improve the work environment
Use meal program to enter new patients and adjust diet orders as needed
Set up serving line with cold foods, condiments, serving containers, dishes, silverware, etc. according to the menus and as instructed
Stock and store food items Maintain a level of food and supplies adequate for the next meal and assist in inventorying and storing incoming foods and supplies
Follow HAACP guidelines. (Temps, dating, etc…)
Report hazardous conditions, equipment, accidents, and incidents, as necessary.
Other duties as assigned.



Qualifications






High School Diploma or GED preferred.
Prior food service or customer service experience preferred.
Ability to communicate verbally and in writing and great interpersonal skills.
Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
Customer service oriented with the ability to work well under pressure