Community Health Worker jobs at NYC Health + Hospitals

The Department of Obstetrics and Gynecology at BIDMC is seeking a full-time physician specializing in Menopause and Sexual Health. This is a unique opportunity for a clinician committed to evidence-based, inclusive care, scholarly advancement, and interdisciplinary collaboration to advance women's midlife and sexual health across diverse populations. We are building a comprehensive menopause and sexual health program that incorporates nutrition, diet, exercise, sexual therapy, along with hormonal management and pelvic floor physical therapy, to address the concerns of our patient population. The ideal candidate will have clinical expertise in the management of menopause, complex hormonal therapies, genitourinary syndrome of menopause (GSM), and female sexual dysfunction, as well as a strong interest in academic growth through research, education, and program leadership. The Department will be actively engaged in the exciting new clinical collaboration between Dana-Farber Cancer Institute (DFCI), BIDMC, and Harvard Medical Faculty Physicians (HMFP) to establish New England's only free-standing adult inpatient cancer hospital. As this collaboration will bring together world-class clinicians to deliver transformational cancer care, the ideal candidate will have an interest in treating sexual health and menopausal concerns arising from cancer treatment and therapeutics. Our department prioritizes a culture of collaboration and collegiality that emphasizes providing world-class, highly personalized care to patients through all stages of life. In order to reach patients where they live, we have full spectrum reproductive care clinics based in the community, including Chelsea, Chestnut Hill, Dedham, Dorchester, and Lexington. We are also extraordinarily dedicated to teaching and research excellence. Required Qualifications MD or DO (or equivalent) with board certification in OB/GYN Eligibility for medical licensure in MA Demonstrated clinical expertise in menopause and sexual health Experience or strong interest in academic medicine and teaching Commitment to equitable and inclusive care Strong commitment to teaching Board certified or board eligible in Obstetrics & Gynecology Preferred Qualifications NAMS Certified Menopause Practitioner (NCMP) and/or ISSWSH, AASECT training Record of peer-reviewed scholarship or grants Experience with collaborative care models and clinical program development Academic appointment at the level of Instructor, Assistant Professor or Associate Professor at Harvard Medical School and salary will be commensurate with experience and qualifications. Beth Israel Deaconess Medical Center, a 743-bed hospital and Level 1 Trauma Center, is a founding member of Beth Israel Lahey Health (BILH). BILH, a health care system with 14 hospitals, brings together academic medical centers and teaching hospitals, community and specialty hospitals, and more than 4,000 physicians and 39,000 employees in a shared mission to expand access and advance the science and practice of medicine through groundbreaking research and education. Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout BILH system and additional hospitals across Massachusetts. Candidates should apply directly to this posting: ************************************************************************************************************************ Send all inquiries, CVs and cover letters to Blair Wylie, MD, MPH, Chair, Department of Obstetrics and Gynecology, Beth Israel Deaconess Medical Center, Attn: Karen Perry, email: ************************* Living and working in the Boston area: The Greater Boston area offers a unique blend of history, culture, education, and innovation, making it an attractive place to live and work. Steeped in history, Boston is a dynamic education, research, and healthcare hub. It is home to prestigious universities like Harvard and MIT, creating a vibrant intellectual environment. Boston is also a very walkable city with culturally diverse neighborhoods, numerous museums, theaters, art galleries, and amazing green spaces. Despite being a bustling urban center, Boston is close to nature including the beaches of Cape Cod and the pristine mountains and lakes of New Hampshire, Vermont, and Maine. The base pay range reflects what Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation within this range may be determined based on several factors, including academic appointment, work experience, specialty training, geography of work location, anticipated productivity, FTE basis, and role expectations. In addition to base compensation, this role may be eligible for performance-based incentives, which may include bonuses for productivity and quality HMFP also offers a comprehensive and generous employee benefits program to eligible employees, including health, dental, vision, life, and disability insurance, as well as retirement plan(s) with employer contributions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution. About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions * Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes * Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions * Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs * Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services * Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals * Develop and implement health promotion programs and activities to address community health needs * Collect data and maintain accurate records of patient interactions and outcomes * Attend meetings and trainings related to community health promotion and education Qualifications Job Description Education Bachelor's Degree Public Health required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities * Bilingual skills very strongly preferred. * Demonstrated ability to work effectively and provide advocacy for all populations and communities. * Strong communication and interpersonal skills, with the ability to interact effectively with various populations. * Ability to work independently and as part of a team. * Basic computer skills, including Microsoft Office and database management. * Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 73 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the "real-life" issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. * Attend initial and continuing education training programs including self-directed reading and in-person and online learning. * Work with patient and interdisciplinary team to set goals for patient's care. * Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. * Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. * Make weekly follow-up calls to patients. * Motivate patients to meet their health goals. * Provide culturally sensitive services to patients from different cultures. * Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. * Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). * Provide advocacy, patient education and support in accessing community-based and hospital-based programs. * Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) * Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. * Document each patient encounter in detail. * Prepare reports and documents as needed or requested. * Attend a clinical team meeting with program supervisors. * Other duties as reasonably assigned. Qualifications QUALIFICATIONS: * Bachelor's degree preferred. * Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: * Local community resident with good knowledge of the resources of the community. * Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. * Demonstrated commitment to impacting the care of high risk patients. * Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): * Outreach Methods and Strategies - Client and Community Assessment * Effective Communication * Culturally Based Communication and Care * Health Education for Behavioral Change * Support, Advocate and Coordinate Care for Clients * Apply Public Health Concepts and Approaches * Community Capacity Building * Writing and Technical Communication Skills * Special Topics in Community Health * Prior experience using motivational interviewing a plus but not required. * Excellent oral and written communication skills. * Ability to carry out written and oral instructions. * Ability to exercise judgment in the application of professional services. * Self-motivated. * Ability to work both independently and as a team member in multicultural settings. * Detail-oriented with the ability to multi-task. * Ability to plan and structure workday. * Comfortable with community visits and outreach. * Strong time management, organizational and planning skills. * Must have two references. * Must successfully pass a background check and pre-employment physical exam. * Must be willing to commit to the full time period of employment. * Proficient in all Microsoft Applications, including MS Word and Exel. * Able to perform computer data entry. * Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Engages in a program of field training to provide behavioral health services in a variety of placement settings. Provides behavioral health services including diagnostic evaluations and psychotherapeutic treatment services to children, adolescents, and/or adults in individual, family, couple, and group-clinical interventions under close supervision. About Internships at Community Healthlink 1. Clinical Interns are in their second field placement and are more often placed in programs which provide individual treatment (in addition to other services). 2. These interns are usually assigned a small caseload of clients in which they are providing treatment with clients under close supervision of their clinical supervisor. This includes assessment, diagnosis, treatment planning, providing therapy, discharge and aftercare planning, and completing clinical documentation. Hiring Range: $15.00 - $16.00 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support or treatment as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. This may include diagnostic evaluations and screenings, crisis/emergency assessment and intervention, treatment planning and assessment, and individual/group/couple/and family therapy for adults, children, and/or adolescents. 2. Engages in assessment planning, intervention and aftercare as defined by the level of care and clinical needs of the population served. 3. Engages in clinical supervision and case consultations. 4. Conducts standard assessment and screening tools. 5. Participates in interdisciplinary and integrated diagnostic treatment and planning conferences. II. Position Qualifications: License/Certification/Education: Required: 1. Has completed required practicum hours (or first year of field training) of a Masters or Doctoral level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Satisfactory CORI background check. 3. Driving is not a requirement. Experience/Skills: Required: 1. Ability to perform diagnostic and risk assessments using current accepted tools and best practices to determine appropriate level of care. 2. Can develop and implement treatment plans which are behaviorally oriented, measurable, and appropriate for the identified level of care. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs frequently and up to 50 lbs occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM FOR CCBHC Major Responsibilities: 1. Complete CCBHC Diagnostic Evaluations with individuals and families within the required timeframes: Same Day - 24 hours, Urgent - 48 hours, Routine - 14 days. 2. Complete CCBHC Diagnostic Evaluations within contractual and agency requirements ADDENDUM FOR Clinical Team Major Responsibilities: 1. Coordinate and develop treatment plans consistent with Department of Developmental Services ISP or IEP regulations as required 2. Provide therapy and/or crisis assessment and planning in the community as required by the DDS contract. ADDENDUM FOR Geriatric Team Major Responsibilities: 1. Provides services to individuals in nursing facilities. 2. Coordinates services with staff in nursing facilities. ADDENDUM FOR STEP Major Responsibilities: 1. Participates as a member of the STEP team consistent with the Coordinated Specialty Care model. 2. Provides individual, family, and group therapy consistent with the CSC model and the McFarlane Multifamily Group model. 3. Participates in trainings and collaborative activities as a member of the STEP team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions -Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes -Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions -Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs -Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services -Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals -Develop and implement health promotion programs and activities to address community health needs -Collect data and maintain accurate records of patient interactions and outcomes -Attend meetings and trainings related to community health promotion and education Qualifications Job Description Education Bachelor's Degree Public Health required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities - Bilingual skills very strongly preferred. - Demonstrated ability to work effectively and provide advocacy for all populations and communities. - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 73 High Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Research Community Health Worker to deliver evidence-based interventions for multisite research study. Qualifications Research Community Health Worker (CHW): The Disparities Research Unit at Massachusetts General Hospital is seeking Bilingual Spanish Research Community Health Workers to be trained to offer interventions through clinical sites in socially vulnerable communities. Interventions will focus on mental health, obesity/weight management, and cancer screening and are part of a large, multisite grant. CHWs will receive formal training in their intervention of focus. They will conduct group and/or individual sessions with enrolled patients, maintain post-session notes, and conduct careful tracking of intervention sessions. Sessions may be held by zoom or in person, and will be audio recorded for quality control. CHWs will take part in weekly supervision with licensed providers to receive input and coaching support. Community Health Workers may also be trained to conduct outreach to potential participants, and to invite them to be screened to take part. Role can be part or full time, depending on candidates and areas of intervention focus. Community Health Worker candidates should enjoy interacting with patients, be empathetic and proactive, and be comfortable in a fast-paced environment working with patients across several sites. CHWs will travel to participating clinics sites (travel compensation available). Bilingual in Spanish. This role will start in January 2026 and is PART-TIME. Additional Job Details (if applicable) Remote Type Hybrid Work Location 50 Staniford Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the “real-life” issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. • Attend initial and continuing education training programs including self-directed reading and in-person and online learning. • Work with patient and interdisciplinary team to set goals for patient's care. • Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. • Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. • Make weekly follow-up calls to patients. • Motivate patients to meet their health goals. • Provide culturally sensitive services to patients from different cultures. • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). • Provide advocacy, patient education and support in accessing community-based and hospital-based programs. • Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) • Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. • Document each patient encounter in detail. • Prepare reports and documents as needed or requested. • Attend a clinical team meeting with program supervisors. • Other duties as reasonably assigned. Qualifications QUALIFICATIONS: • Bachelor's degree preferred. • Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: • Local community resident with good knowledge of the resources of the community. • Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. • Demonstrated commitment to impacting the care of high risk patients. • Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): Outreach Methods and Strategies - Client and Community Assessment Effective Communication Culturally Based Communication and Care Health Education for Behavioral Change Support, Advocate and Coordinate Care for Clients Apply Public Health Concepts and Approaches Community Capacity Building Writing and Technical Communication Skills Special Topics in Community Health • Prior experience using motivational interviewing a plus but not required. • Excellent oral and written communication skills. • Ability to carry out written and oral instructions. • Ability to exercise judgment in the application of professional services. • Self-motivated. • Ability to work both independently and as a team member in multicultural settings. • Detail-oriented with the ability to multi-task. • Ability to plan and structure workday. • Comfortable with community visits and outreach. • Strong time management, organizational and planning skills. • Must have two references. • Must successfully pass a background check and pre-employment physical exam. • Must be willing to commit to the full time period of employment. • Proficient in all Microsoft Applications, including MS Word and Exel. • Able to perform computer data entry. • Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. New inits for pedi/family support Job Summary Summary Responsible for working closely with individuals and communities to promote and maintain good health. Responsible for providing education, support, and outreach services to community members to help them achieve their health goals. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. Works under the direction of a healthcare professional to provide preventive care and health education to members of the community. Does this position require Patient Care? Yes Essential Functions -Conduct community outreach and engage community members to understand their health needs -Provide individual and group health education and coaching to community members -Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services -Provide basic health screenings and assessments to identify health risks and provide appropriate interventions -Assist in the development of health promotion programs and activities to address community health needs -Collect data and maintain accurate records of community health outreach activities and interventions -Attend meetings and trainings related to community health promotion and education Qualifications Education High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in community outreach, health education, or related field 0-1 year preferred Knowledge, Skills and Abilities - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 3297 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary A Positive Place is a community-embedded, grant-funded program working to help end the intersecting epidemics of HIV, substance use, and homelessness by fostering healing communities free from judgement and stigma and built on equity, connection, and empowerment. For more than 30 years, A Positive Place has been a leader in integrating community health work that addresses social drivers of health and structural inequities with clinical care to prevent and treat HIV, Hepatitis C, and sexually transmitted infections. We provide healthcare, housing, counseling, advocacy, peer support and other supportive services for people living with HIV; testing, counseling and treatment for infectious diseases; gender-affirming health and social services navigation; harm reduction, education, and safe supplies distribution for people who use drugs. Become a member of our interdisciplinary CHW team and clinical providers with a focus on access to health insurance and housing. Opportunities for growth. Help clients access and secure health insurance coverage, HDAP drug reimbursement, PReP, and PRePDAP. As housing equals health, this position also partners with tenants to obtain and maintain permanent housing by applying for homelessness prevention/utilities assistance and rental start-up, accompaniment to appointments, leasing up, annual renewals of housing subsidy, landlord payments. This position is funded through state and federal grants and is therefore subject to the grants' duration. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience in community health work, housing, benefits applications, counseling and advocacy, systems' navigation Knowledge, Skills, Abilities Familiar with clinical and social needs of people living with/at risk of HIV and/or homeless individuals and families, people in recovery, trauma survivors, members of the LGBTQ+ communities, and/or other historically underserved populations Demonstrated ability to work successfully with people of diverse backgrounds, cultures, lifestyles with cultural humility Strong organizational, oral and written communication skills, and attention to detail. Proficiency in word processing, Outlook, and other basic computer applications a plus. Bi-lingual Spanish and/or lived experience of populations served preferred Must have reliable transportation Ability to work independently and as part of a team with a sense of a sense of purpose and humor. Basic computer skills, including Microsoft Office and database management. Responsibility Maintain accurate records of activities and interventions Attend meetings and trainings related to HIV/HCV/STI care and prevention Provide sexual health education and drug use harm reduction in all encounters Assist individuals is accessing and navigating the healthcare and housing systems Assist in the development of health promotion activities for the program Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 2 Conz Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $23.92/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. • Participate in weekly BH pediatric triage meeting to review referred patients needing in-home therapy services. Remain familiar with family and IHT programs to complete referral paperwork and navigate referred family's transition to IHT • Participate in monthly community Systems of Care Meeting and other care collaboration meetings team recommends the CHW attend • Utilize IRIS referral system to routinely document local referrals and patient participation in other agencies • Stay current with local updates in community programs and newly established local resources Three days in-person and two days remote. Job Summary Summary Responsible for providing advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. They work closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. Does this position require Patient Care? Yes Essential Functions -Conduct in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes -Provide advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions -Collaborate with healthcare providers to develop and implement care plans for patients with complex health needs -Assist patients in navigating the healthcare system and accessing appropriate services, including health insurance and social services -Provide ongoing follow-up and support to patients to ensure continuity of care and successful achievement of health goals -Develop and implement health promotion programs and activities to address community health needs -Collect data and maintain accurate records of patient interactions and outcomes -Attend meetings and trainings related to community health promotion and education Qualifications Education Bachelor's Degree preferred High School or GED Required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Community Health Worker [CHW - Massachusetts License] - Massachusetts Board of Allied Health Professionals preferred Experience experience in community health outreach, health education, or related field 2-3 years required Knowledge, Skills and Abilities - Demonstrated ability to work effectively and provide advocacy for all populations and communities. - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. * Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs Monday-Friday

Title: BH TOC Community Health Worker Reports to: Manager, Behavioral Health Transitions of Care Program Classification: Individual Contributor Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners. Job Summary: The Community Health Worker (Transitions of Care Program) will be a member of a team of social workers, physicians, pharmacists, community health workers, and program coordinators, you will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic mental health conditions, many of whom also face multiple barriers to accessing care and adhering to a provider's treatment plan. The CHW works as an extension of the clinical care team. You will connect with your patients in person, on the phone, in the hospital, and in the provider's office. You must be prepared to work from home office, hospital, Health Center, provider's office setting, within patient's homes, or in the community. Responsibilities: * Works under the guidance of the Behavioral Health TOC Social Work Care Manager * Conducts initial outreach calls to encourage patients and caregivers to participate in care management programs * Meet with members in person in the community and/or at the health centers * Engages with patients who need assistance with psychiatric and/or substance use recovery care needs * Addresses language and cultural barriers to care * Coaches and guides the patient to meet psychiatric and other clinical goals * Helps teach the patient and/or caregiver about psychiatric and/or substance misuse symptoms response plans * Assists in scheduling appointments on behalf of patients and reminds patients of their upcoming visits * Accompanies patients to their visits as needed * Completes Social Determinants of Health Assessments * Helps patients access community and government-based service agencies including filling out paperwork for the patient * Arranges transportation as needed (PT1) * Establishes relationships with community agencies, resources, and supports that are relevant to the Medicaid population * Assists with Medicaid applications, food and nutrition benefits, housing applications, coordinating transportation, etc. * Travels to engage members at their homes or in the community * Participates in the integrated care team meetings and rounds as required * Maintains accurate, timely documentation in electronic systems * Provides team support as needed Required Skills: * Demonstrated success in working as part of a multi-disciplinary team including communicating and working with providers, nurses, and social workers * Experience working with patients with chronic and mental health and/or substance misuse needs * Must be flexible and adaptable to change * Ability to work independently * Excellent interpersonal communication skills * Additional qualities that would be a good fit for our team include enthusiasm and passion for helping patients, genuine spirit, kind and empathetic nature * Experience working with Electronic Medical Records and healthcare systems * Experience and proficiency with Microsoft Office and online record keeping Desired Other Skills: * Familiarity with the MassHealth ACO program * Familiarity with Federally Qualified Health Centers * Experience with anti-racism activities, and/or lived experience with racism is highly preferred * Bi-lingual (preferred) Qualifications: * Experience working with Medicare, Medicaid and/or Special Needs populations * A valid driver's license and provision of a working vehicle In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods. Breastfeeding Initiatives Support (20 hours per week) Collaborate in planning and implementation of GLFHC breastfeeding programming. Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions. Collaborate with others healthcare professionals to ensure holistic care. Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care. Attend Lawrence Breastfeeding Coalition meetings. Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week): Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI). Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants. Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group. Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff. Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals. Qualifications Education and Preferred Skills: Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience. Bilingual English /Spanish language skills are preferred; additional languages may be helpful Strong interpersonal and communication skills. Ability to provide culturally competent care. Ability to work independently and manage time effectively. Experience: Training/experience in social services or in community/public health Experience with community agencies or in healthcare settings Basic familiarity with electronic health record systems. Knowledge of the Lawrence community. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals. Job Responsibilities and Performance Standards: HRSN Screening and follow-up Management For positive screening results, further assess and formulate a plan of care in order to address patient goals. Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports. Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals. Communicates patient updates to the ICT team and modifies plan of care as needed Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing) Engagement Establish trusting relations with patients to facilitate their connection to the primary care team. Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access. Conducts home visits and accompanies patients to appointments as needed to ensure compliance Updates ICT on outcomes of related engagement strategies Follow up on referrals from the population health team on hard- to -engage patients with quality gaps Refers clients to outreach and enrollment for health insurance coverage Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase. Transitions of Care Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services. Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization. Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities Engages (outreaches) with patients between visits either by phone, home, or community visits. Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals to improve skills and role-specific certifications or specialization Educates patients how to utilize mobile devices or computers for telehealth appointments. Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact. Performs chart reviews. Participates in ICT meetings. Complies with all applicable organizational and departmental policies. Other duties as assigned. Qualifications and Experience: Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire. CPR Certified. Bilingual English/Spanish speaking preferred. Working Knowledge of community resources and ability to assess and implement based on assessment. Effective problem solving and critical thinking skills including need for escalation. Demonstrated success in working as part of a multi-disciplinary team. Experience working with patients with chronic medical and behavioral health needs. Demonstrated experience working with diverse patient populations and workforce. Must be flexible and adaptable to change. Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed. Demonstrate the ability to work independently, while collaborating as needed with others if needed. Must demonstrate excellent interpersonal communication and written skills. Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature. Must demonstrate the basics of cultural competence when dealing with a diverse population. Must have a valid driver's license and access to reliable transportation. Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint. Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services. Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs. #GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals. * Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services. * Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care. * Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate. * Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. * Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services. * Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol. * Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation. Qualifications Skills and Abilities * Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. * Able to communicate effectively verbally and in writing. * Computer proficiency, especially in Microsoft Word, Excel and Outlook. * Valid Massachusetts Driver's license and access to reliable transportation. Education * Degree in Human Services preferred or combination of education and experience will be considered. * Bilingual, bicultural (Spanish/English). * Completed certification-approved Medical Interpreter course or must complete within 12 months of hire. * Community Health Worker Certificate or must complete with 12 -18 months of hire. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous and highest quality health care, with dignity, to those we serve, especially the undeserved population, without regard for ability to pay. BSFHC is seeking a Population Outreach Coordinator to focus on outreaching to patients to administer a Health Risk Assessment (HRA) and subsequently responding to identified needs, data entry of assessments, maintenance of tracking process and reports, and implementation of treatment plans by linking member to appropriate clinical and social services. This position will support outreach efforts to both patients and providers to assist with connecting patients to clinical and enabling services. In this multi-faceted role, they will work with internal and external parties at all levels - representing BSFHC in the most positive light. They should be well-presented with strong oral, written, computer and organizational skills, as well as possess the understanding of an "outstanding patient experience." Duties and Responsibilities include but not limited to: Maintain ongoing tracking and appropriate documentation on referrals on databased to promote team awareness and ensure patient safety. Maintain accurate and complete documentation of required information in compliance with risk management and regulatory requirements. Assist member with basic benefit information. Assist patients with appointments for specialists, educational classes, and transportation. Perform data entry of medical information; maintain tracking process and reports. Assist Quality Management personnel to coordinate patients' appointments, equipment, social services, and home health needs. Performs outreach to patients and patients to support completion of quality measures Performs outreach to additional parties such as pharmacies, doctors' offices, labs, etc. Documents all actions taken regarding contact related to member Performs documentation reconciliation to support care and quality initiative. Informs patients of insurer member rewards and incentive programs available to them, during outreach. Qualifications: 2-3 years of experience working with patients and/or patients in a similar role High school diploma or GED required (or working towards completion of same) One or more years of experience in the medical field. Managed Care Experience a plus. Strong customer service skills to coordinate service delivery including attention to patients/caregivers, sensitivity to concerns, proactive identification and rapid resolution of issues to promote positive outcomes for patients. Bilingual candidates who are fluent in Spanish, Haitian Creole or French are strongly preferred. Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. Hourly rate: $20 - 21 BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. The Community Health Worker (CHW) Manager plays a key leadership role in guiding, mentoring, and overseeing the work of The Community Health Workers within the Integrated Care Team (ICT). The manager works in collaboration with local practice leaders and other stakeholders to optimize patient engagement strategies. The Manager ensures high-quality care coordination, patient engagement, and transitions of care support services provided by CHWs. The Manager is responsible for training, case review, supervision, performance evaluation, and ensuring CHW activities align with organizational and programmatic goals under the C 3 ACO contract, including ensuring compliance with requirements align with CHW practice. Collaborate with Director of Population Health and ICT leaders on patient care and engagement strategies. Serve as a liaison between CHW team and ICT/ practice leadership to facilitate communication and collaboration including alignment around patient care goals. Represent CHW team in leadership meetings and operational workflows. Supervise day-to-day activities of ICT CHWs. Ensure CHW activities align with care coordination protocols and performance metrics. Conduct one-on-one and team supervision meetings. Monitor caseload distribution, documentation, and follow-up activities, including but not limited to, interventions assigned by members if the integrated care team. Support CHWs in navigating challenging patient interactions or systems barriers. Monitor completion and quality of documentation in the electronic health record (EHR). Lead efforts to standardize workflows, templates and engagement strategies. Participate in quality improvement initiatives and audits. Support implementation of strategies such as motivational interviewing, harm reduction and de-escalation. Qualifications 3- 5 years' of Community Health worker experience working with vulnerable populations that have social needs. Certification as a Community Health Worker required. Actively participating in a Community Health Worker program acceptable. Minimum 2 years' experience in leadership or manager role overseeing CHW practice. Strong interpersonal, communication and coaching skills, including building CHW competency. Proficient in EHR documentation Bilingual/ bicultural (English/Spanish) strongly preferred. Education Associate Degree in health care related field required, Bachelor's degree preferred. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.