Community Health Worker jobs at NYC Health + Hospitals - 388 jobs

Job Posting Description **One Time Sign on Bonus of $8,500.00** Schedule: 6am-2:30pm The SPD/OR Liaison will be responsible for planning, organizing, and overseeing daily clinical and administrative operations for their designated specialty surgical service. They may assist in developing, recommending, and implementing internal standards, policies, and procedures to improve quality and cost-effectiveness of patient care and sterile processing. Liaisons will participate in hospital, departmental and multidisciplinary programs, committees, and special projects. Key Responsibilities: Supports Operating Room (OR) staff by verifying instrument kits are ready before surgery start times. Attends daily meetings with OR Specialty Coordinators to forecast instrument needs up to five days in advance. Monitors daily surgical case flow and communicates emergent or additional instrument needs to SPD, resolving issues as needed. Conducts daily audits of Key Performance Indicators (KPIs), including case cart and kit audits, room visits, and post-case reviews. Analyzes KPI data to identify trends and operational issues in the OR and Sterile Processing Department (SPD). Coordinates communication and planning for priority instruments and turnaround times, informing the surgical team of any delays. Responds promptly to surgical team calls regarding instrumentation problems or urgent needs. Cleans and processes equipment per manufacturer's instructions and safety protocols. Ensures instrumentation is processed and available for next-day, on-call, or weekend surgeries. Assists with documentation, kit updates, pick-list revisions, and maintaining accurate instrument count sheets with coordinators and physicians. Minimum Qualifications Education: High School Diploma/GED required Associate's Degree Preferred Required Area of Study in Sterile Processing Preferred Area of Study in Sterile Processing and Surgical Technology Experience: 3 years of SPD experience required 5 years of SPD experience preferred Licensure/ Certifications: SPD Tech certification through a nationally recognized accreditation association required. SPD Leadership, Instrument Tech, and Endoscopy certification through a nationally recognized accreditation association preferred.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Scheduled Hours: Shift: Hours: 0 Cost Center: This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position engages in a program of field training to observe and provide therapeutic interventions in a variety of placement settings. Observes, learns, and uses basic skills for behavioral health interventions consistent with the requirements of their academic institution.About Internships at Community Healthlink 1. CHL interns are those looking for their first field placement 2. Interns at CHL work in supportive roles, closely with supervisors. 3. They assist with comprehensive assessment activities, collaborate on treatment plans, provide brief therapeutic 1:1 interventions, milieu management, case management to support aftercare referrals and discharge planning, as well as crisis intervention and de-escalation. 4. Generally, these interns are placed within programs that have a therapeutic milieu, and interns are not completing directly billable activities. Hiring Range: $15.00 - $15.50 Please note that the final offer may vary within this range based on the candidate's experience, skills, qualifications and internal equity considerations. I. Major Responsibilities: 1. Provides clinical support as defined by the level of care and service needs of the population served. Specific treatment expectations are defined by licensing and accreditation standards for each level of care and internship expectations as agreed upon between the student, school, and program. 2. Assists with comprehensive assessments consistent with needs of the population served. 3. Collaborates on the development of treatment plans consistent with regulations as required by the funder/licensor. Participates in treatment planning conferences. 4. Provides case management through brief therapeutic 1:1 interventions to coordinate aftercare referrals and discharge planning consistent with regulations and the level of care. Consults and collaborates with collateral contacts and providers as appropriate for the level of care. 5. Coordinates and facilitates individual or group interventions to address the clinical needs of the needs of the population served. II. Position Qualifications: License/Certification/Education: Required: 1. Undergraduate student must be in a Bachelor's degree program in social work, counseling, public health, or related field. Or may be a practicum student in a Masters or Doctoral degree level program in Mental Health Counseling, Social Work, Marriage and Family Therapy, Clinical Psychology, or related program. 2. Some positions require a current valid US-issued driver's license and a registered, inspected, and insured automobile for work related purposes. 3. For MCI programs, a current valid US-issued driver's license and reliable transportation for work related purposes. Experience/Skills: Required: 1. Strong communication and organizational skills. 2. Detail oriented. 3. Willingness to learn. 4. Able to effectively work alone, and as part of a team. III. Physical Demands and Environmental Conditions: 1. Work is considered medium. May have to lift up to 10 lbs. frequently and up to 50 lbs. occasionally. 2. Work occurs in an indoor, patient-focused environment. ADDENDUM CCBHC-IA Intern Job Summary: Assists the CCBHC IA team in improving access to evidence-based services for behavioral health clients from diverse communities. Major Responsibilities: 1. Assists in tracking grant goals. 2. Gathers information from clients and data entry per grant requirements. 3. Contributes to infrastructure development to support sustainability. 4. Participates in training opportunities. 5. Participates on a CHL committee. 6. Identifies and carries out a special project. 7. Performs other related duties. License/Certification/Education: Required: 1. Undergraduate student must be in their 3rd or 4th year of completing a bachelor's degree in social work, counseling, public health, or related field. Experience/Skills: Required: 1. Interest in health equity and serving marginalized communities. 2. Strong communication and organizational skills. 3. Detail oriented. 4. Willingness to learn. 5. Able to effectively work alone, and as part of a team. 6. Available during business hours (9 a.m. to 5 p.m.)- number of hours per week are negotiable. 7. We will be working in a hybrid model with some time onsite and remote work from home. 8. Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds. III. Physical Demands and Environmental Conditions: 1. Must be able to remain seated for extended periods of time. 2. Must be able to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medicals codes or alarms). 3. Must be able to work on a computer 80% of the shift. 4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: Mass General Brigham Community Physicians, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The iCMP Plus program is a community, inter-professional team program that services MGBs highest risk Medicaid ACO population. The program is designed to reduce complication by supporting patients on their health care journey. Our Nurses, Social Workers, and Community Health Workers meet with patients and assess their health and social needs. Together, they identify barriers to good health and create a plan to address them. The team works with our patients and their providers to create a personal care plan to support the patient in achieving optimal health and well-being. Job Summary The Opportunity • Provides advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. • Works closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes. • Conducts in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes. • Provides advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions. • Collaborates with healthcare providers to develop and implement care plans for patients with complex health needs. • Assists patients in navigating the healthcare system and accessing appropriate services. Qualifications What You'll Bring Required: Bachelor's Degree Public Health, Social Work or other related field of study required. Related experience can be accepted in lieu of degree. 2+ years of experience in community health outreach, health education, or related field require Strongly Preferred: Community Health Worker certification Experience with community-based work, patient home visits, SUD, homelessness and a complex patient population Experience with Social Determinants of Health (SDOH), housing, food insecurity, transportation, utilities, employment, childcare assistance programs Experience helping patients or clients apply for state/federal programs/benefits (i.e. SSDI, SSI, SNAP) and advocating for the patient with appeals Knowledge of transportation resources (PT1) Additional Knowledge, Skills and Abilities: Demonstrated ability to work effectively and provide advocacy for all populations and communities. Strong communication and interpersonal skills, with the ability to interact effectively with various populations. Ability to work independently and as part of a team. Basic computer skills, including Microsoft Office and database management. Bilingual skills preferred. Additional Job Details (if applicable) Schedule Full time (40 hours) Monday through Friday, 8:30am-5pm On-site at community practices and patient homes in Medford and Cambridge Remote Type Hybrid Work Location 101 Main Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a part-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the “real-life” issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. • Attend initial and continuing education training programs including self-directed reading and in-person and online learning. • Work with patient and interdisciplinary team to set goals for patient's care. • Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. • Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. • Make weekly follow-up calls to patients. • Motivate patients to meet their health goals. • Provide culturally sensitive services to patients from different cultures. • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). • Provide advocacy, patient education and support in accessing community-based and hospital-based programs. • Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) • Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. • Document each patient encounter in detail. • Prepare reports and documents as needed or requested. • Attend a clinical team meeting with program supervisors. • Other duties as reasonably assigned. Qualifications QUALIFICATIONS: • Bachelor's degree preferred. • Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: • Local community resident with good knowledge of the resources of the community. • Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. • Demonstrated commitment to impacting the care of high risk patients. • Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): Outreach Methods and Strategies - Client and Community Assessment Effective Communication Culturally Based Communication and Care Health Education for Behavioral Change Support, Advocate and Coordinate Care for Clients Apply Public Health Concepts and Approaches Community Capacity Building Writing and Technical Communication Skills Special Topics in Community Health • Prior experience using motivational interviewing a plus but not required. • Excellent oral and written communication skills. • Ability to carry out written and oral instructions. • Ability to exercise judgment in the application of professional services. • Self-motivated. • Ability to work both independently and as a team member in multicultural settings. • Detail-oriented with the ability to multi-task. • Ability to plan and structure workday. • Comfortable with community visits and outreach. • Strong time management, organizational and planning skills. • Must have two references. • Must successfully pass a background check and pre-employment physical exam. • Must be willing to commit to the full time period of employment. • Proficient in all Microsoft Applications, including MS Word and Exel. • Able to perform computer data entry. • Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Part Time 20 Hours Job Summary This is a full-time position for someone interested in helping patients with complex psychiatric, medical and social problems improve their access and utilization of psychiatric/health care services. A Community Health Worker (CHW) is a trusted member of the community who helps patients better access and coordinate their psychiatric care. We believe that CHWs have the skills and experience to understand what patients are going through and help them address the social and medical problems that lead to poor health. The goal of a community health worker is to assist the most high-risk patients with the tasks of getting psychiatric/medical care, working on health goals (such as arranging care, filling medication prescriptions, planning healthy meals, or finding time to exercise), and to help them deal with the “real-life” issues that keep them from staying healthy. Although a CHW is not in a clinical role, having the capacity to learn basic clinical concepts in order to identify when a referral to a licensed clinician is appropriate is an important skill. The CHW will work with patients receiving care at Brigham and Women's Hospital outpatient psychiatric clinic. CHWs are integrated into the outpatient psychiatric team, serving as a bridge between the team and patients in the community. As a CHW in our department, you will develop trusting working relationships with your patients and be supported by a psychiatric team that includes social workers, nurses and psychiatrists. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Provide community health work services for patients identified as high-risk due to psychiatric or psychosocial challenges. • Attend initial and continuing education training programs including self-directed reading and in-person and online learning. • Work with patient and interdisciplinary team to set goals for patient's care. • Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals. • Coordinate resources for identified problems including community mental health services, homelessness, substance abuse and food insecurity. • Make weekly follow-up calls to patients. • Motivate patients to meet their health goals. • Provide culturally sensitive services to patients from different cultures. • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions. • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). • Provide advocacy, patient education and support in accessing community-based and hospital-based programs. • Refer to internal or external care management services when other issues are identified (i.e., food insecurity, domestic violence, etc.) • Develop and maintain strong working relationships with the social worker, nurse, psychiatrist and health center behavioral health team. • Document each patient encounter in detail. • Prepare reports and documents as needed or requested. • Attend a clinical team meeting with program supervisors. • Other duties as reasonably assigned. Qualifications QUALIFICATIONS: • Bachelor's degree preferred. • Spanish speaking preferred. SKILLS/ABILITIES/COMPETENCIES REQUIRED: • Local community resident with good knowledge of the resources of the community. • Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required. • Demonstrated commitment to impacting the care of high risk patients. • Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health): Outreach Methods and Strategies - Client and Community Assessment Effective Communication Culturally Based Communication and Care Health Education for Behavioral Change Support, Advocate and Coordinate Care for Clients Apply Public Health Concepts and Approaches Community Capacity Building Writing and Technical Communication Skills Special Topics in Community Health • Prior experience using motivational interviewing a plus but not required. • Excellent oral and written communication skills. • Ability to carry out written and oral instructions. • Ability to exercise judgment in the application of professional services. • Self-motivated. • Ability to work both independently and as a team member in multicultural settings. • Detail-oriented with the ability to multi-task. • Ability to plan and structure workday. • Comfortable with community visits and outreach. • Strong time management, organizational and planning skills. • Must have two references. • Must successfully pass a background check and pre-employment physical exam. • Must be willing to commit to the full time period of employment. • Proficient in all Microsoft Applications, including MS Word and Exel. • Able to perform computer data entry. • Able to navigate virtual care platforms, like Zoom and Doximity. Additional Job Details (if applicable) Remote Type Hybrid Work Location 221 Longwood Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. New inits for pedi/family support Job Summary Summary Responsible for working closely with individuals and communities to promote and maintain good health. Responsible for providing education, support, and outreach services to community members to help them achieve their health goals. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors. Works under the direction of a healthcare professional to provide preventive care and health education to members of the community. Does this position require Patient Care? Yes Essential Functions -Conduct community outreach and engage community members to understand their health needs -Provide individual and group health education and coaching to community members -Assist community members in accessing and navigating the healthcare system, including providing referrals to appropriate health services -Provide basic health screenings and assessments to identify health risks and provide appropriate interventions -Assist in the development of health promotion programs and activities to address community health needs -Collect data and maintain accurate records of community health outreach activities and interventions -Attend meetings and trainings related to community health promotion and education Qualifications Education High School Diploma or Equivalent required or Associate's Degree Social Work preferred or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in community outreach, health education, or related field 0-1 year preferred Knowledge, Skills and Abilities - Strong communication and interpersonal skills, with the ability to interact effectively with various populations. - Demonstrated ability to work effectively and provide advocacy for all populations and communities preferred. - Ability to work independently and as part of a team. - Basic computer skills, including Microsoft Office and database management. - Bilingual skills preferred. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 3297 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary General Summary/Overview: A Community Health Worker (CHW) is a trusted member of the community who helps patients' better access and coordinate their health care. CHWs have the skills and experience to understand what patients are going through and help them get through difficult times. CHWs are people who come from the communities they serve. CHWs act as caring neighbors to help patients address the social and medical problems that lead to poor health. This position will support a new pilot program between Mass General Brigham and Walgreens Pharmacy. The MGB-Walgreens partnership aims to provide access to care in the community in which the patient resides, regardless of PCP system affiliation and/or insurance status. The partnership includes three clinical care locations within three (3) Walgreens sites; Lynn, Revere, and Roxbury. Our goal is to bridge care between those in the community and the PCP office for those who have encountered problems with access, for whatever reason. The three (3) clinic locations will be staffed with a provider (Nurse Practitioner/Resident/Doctor), Walgreens Pharmacist, and a community health worker. This team can help to address all aspects of a community member's care. Bulfinch Temporary Service, an affiliate of Mass General Brigham, is committed to supporting patient care, research, instructing, and service to the community. We place extraordinary value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. Qualifications Principal Duties and Responsibilities: Patient Engagement and Assessment Provide community health work services including access to benefits and appropriate programs for patients in need. Support community resource finding related to SDOH needs, including food, housing, transportation, and other areas as needed. Work with patients and providers to set goals for patient care and motivate patients to meet their health goals. Work with the patient to identify and help to address barriers to care. Provide culturally sensitive services to patients from different cultures. Help the patient to put systems in place in their environment to assist with the management of their care. On-Site Operations Spread awareness and offerings to prospective and current patients of MGB by engaging with the community in a retail setting. Coordinate with the provider and Walgreens staff to set up equipment and materials at the start of clinic hours and to close out each shift. Troubleshoot operations and equipment with Walgreens staff when necessary. Adapt to changes in store layout and/or clinic structure and maintain quality of care. Communicate with the Operations Manager and/or Medical Director when stock is low for materials and equipment. Provide feedback and offer solutions to operational workflow issues as arise. Be nimble and flexible to navigate isolated circumstances. Must be able to deal with ambiguity. System Navigation, Health Coaching and Care Coordination Help to address any logistic barriers, scheduling complications, childcare needs, etc., that would prevent a patient from returning to the clinic for follow-up care. Assist patients in organizing their records, making follow-up appointments, and filling their prescriptions. Help patients develop their plans for getting to various appointments for screening and diagnostic tests, and treatment services. Provide education on specialty, imaging, or other appointments when needed for added support and advocacy. Follow up on key aspects of the patient's care to assess the in-home barriers to compliance and engage patients in addressing their barriers. Collaboration and Documentation Maintain regular communication with the patient's providers through clinical messages in the electronic health record, emails, phone calls, and case review meetings. Document each patient encounter in detail. Track benchmarks of progress in care - including short-term goal completion along the way. Work with providers to reinforce health education messages - the importance of follow-up care, medication adherence, routines of self-care, etc. Refer to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.) Help patients fill out applications for community services such as Medical Assistance and SNAP (Supplemental Nutrition Assistance Program). Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. Enter notes of intervention into the appropriate electronic health record. Work with medical interpreters to reach patients of other languages. Produce mid-year and end-of-the-year reports on program activities compiling data from databases and writing up case examples. Additional Job Details (if applicable) Qualifications: Preferred: prior experience as a community health worker, health coach, or outreach worker desired Required: High School Diploma or GED Candidate must be a local community resident with good knowledge of the resources available within the community A combination of education and experience may be substituted for requirements Skills/Abilities/Competencies: Ability to perform client and community assessments; including, but not limited to: Social Determinants of Health screenings. Effective verbal, written, and technical communication skills. Ability to apply culturally based communication and care. Ability to carry out written and oral instructions. Ability to exercise appropriate judgement in the application of professional services. Ability to provide support, advocate for and coordinate care for clients. Ability to apply Public Health concepts and approaches. Self-motivated and possesses the ability to work both independently and as a team member in multicultural settings. Solid knowledge of the core competencies for SHWs, as identified by the Massachusetts Department of Public Health Knowledge of outreach methods and strategies Knowledge of special topics in community health Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Temporary Work Shift Day (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary MGH strives to advance health equity, improve health outcomes, and promote the well-being of our primary care patients by addressing health-related social needs, system navigation, and care coordination as standard of care. This position will contribute to these MGH efforts through collaboration with MassGeneral Hospital for Children (MGHfC) and the Department of General Internal Medicine (DGIM) Population Health Management teams. MGHfC oversees a team of Community Health Workers. CHWs are trusted members of the community with the skills and experience to understand their patients' circumstances. By building trusting relationships and walking alongside their patients, CHWs help address medical and psychosocial needs in order to promote self-efficacy, help patients meet their goals, and improve health outcomes. The Community Health Worker (CHW) will be part of the pediatric CHAMPION Program's multi-disciplinary care team, which includes a physician and a dietitian. The evidence-based CHAMPION program and research study seeks to evaluate whether telehealth vs. in-person delivery of CHAMPION is equally effective at reducing child BMI and asthma control in diverse lower-income families. The CHAMPION program consists of individual and group visits guided by a set curriculum with a multi-disciplinary team (medical provider, dietitian, and community health worker), and other tools to support behavioral change and reduce body mass index (BMI) and asthma, such as follow-up phone calls, educational materials, social determinants of health screening and referral and text messaging. The CHAMPION CHW will provide care to children and adolescents with overweight/obesity and asthma, through group and individual visits, both in-person and virtually, and will participate in a Virtual Learning Community and Quality Improvement calls and activities as part of the research project. The CHAMPION CHW will support this program at the MGH Chelsea HealthCare Center and MGH Revere HealthCare Center. Hours are expected to be roughly 10am-6:30pm Mondays, Tuesdays and Thursdays based on clinical schedules, and Wednesdays and Fridays, 8:30am-5pm. The CHAMPION CHW will engage patients and their families in setting their own short-term goals and will track the benchmarks along the way toward the achievement of these goals. In addition, the Asthma -Healthy Weight Lifestyle CHAMPION CHW will work with patients to help decrease barriers to timely follow-up care and provide coaching to engage patients and families in identification and achievement of care goals. This is not a clinical position, but the role is part of the clinical team and requires a good knowledge of (and willingness to learn) basic clinical concepts and an understanding of when a referral to a licensed clinician is appropriate. Qualifications Key Areas of Responsibility: Works as an effective team member of the MGHfC and DGIM population health management program to provide health coaching and care coordination to patients and families. Principle Duties and Responsibilities: Patient Engagement and Health Coaching Meet with patients in person or virtually once/month with the multi-disciplinary team, with a focus on goal setting, physical activity promotion, and connection to community resources to improve patient outcomes. Connect families with community organizations/activities that promote a healthy lifestyle. Phone call communication with families to support clinic expectations, attendance and goals. Facilitation of weekly group visit sessions with families (virtually and in-person), based on a set curriculum. CHAMPION CHW will be responsible for reminder calls, conducting the visit, and all associated planning activities. Provide culturally sensitive services to patients from diverse racial, cultural, and socioeconomic backgrounds; utilize medical interpretation as needed. Participate in the Virtual Learning Community, and Quality Improvement calls and activities. Other duties include keeping strong communication between the different components of the research, clinical, schedules and patient care. Systems Navigation and Care Coordination Help address logistical barriers, scheduling challenges, childcare needs, etc., that would inhibit a patient from showing up at their appointment; help patients to develop plans to get to appointments. Assist patients in organizing their records, making follow-up appointments, filling their prescriptions, and understanding past medical history. Work with primary care providers to reinforce provider care plans and health education messages, the importance of follow-up care, medication adherence, routines of self-care, etc. Provide advocacy, patient education, and support in accessing community-based and hospital-based programs. Support timely scheduling, communication, and problem-solving across areas to ensure program excellence. Refer to internal or external case management services within the practice when other issues are identified (i.e., food insecurity, domestic violence issues, etc.) Collaboration and Documentation Document each patient encounter in detail. Track benchmarks of progress in care, including short-term goal completion. Maintain regular communication with the patient's providers (through clinical messages in EPIC, emails, phone calls, case review meetings, etc.) Support practice staff to develop creative processes to proactively manage patients with asthma and/or obesity in a non-stigmatizing manner; help practice staff to develop patient-centered care goals. Collaborate and communicate with interdisciplinary primary care team to identify care plan goals. Additional Ad-hoc Responsibilities (generally on an as-needed basis): Attend initial and continuing education training programs, including self-directed reading and in-person and online learning. Complete an initial assessment with the patient and provider to identify the specific areas of focus for the asthma CHAMPION CHW role with particularly high-risk patients. QUALIFICATIONS: High school diploma or GED required. Relevant experience in the community or a bachelor's degree preferred; preference for Psychology/Social Work/Public Health or related field. 3 years of experience in the field, pediatric healthy weight management training, or experience and motivational interviewing training is desired. Position is grant-funded. Spanish and English language proficiency is required. Additional Job Details (if applicable) Ability to identify problems, think creatively, and devise innovative solutions. Ability to work both independently and as a team member in multicultural settings. Ability to persuade, influence, and enlist others' support in accomplishing objectives. Ability to connect and engage with the Hispanic Community desirable. Proficient in Microsoft Applications, including MS Word and Excel. Strong time management, organizational, and planning skills; ability to multitask. Ability to work from home or an office-based environment. Regular travel to local and community-based primary care practices Remote Type Hybrid Work Location 151 Everett Avenue Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide Patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services as part of the population health team. Program Specific Essential Duties and Responsibilities Supports the care team with patient follow-up, reminders, and addresses barriers to care. Document all services as required and will assist in meeting all program requirements. Collects and analyzes data related to the project and works with data management staff for data collection. Provides outreach and meets with patients to explain services and coordinates the treatment plan. Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. Strong organizational and communication skills to act as a hub of information across multiple departments. Any and all other duties as assigned. Qualifications and Education Requirements One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree is preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Bilingual in English and another language appropriate to FHCW patient population required. Community Health Worker Core Training required within first year of employment. .

The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: Supports the care team with patient follow-up, reminders, and addresses barriers to care. Document all services as required and will assist in meeting all program requirements. Collects and analyzes data related to the project and works with data management staff for data collection. Provides outreach and meets with patients to explain services and coordinates the treatment plan. Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. Local travel as needed for home visits to patients. Community Health Worker Core Training required within first year of employment. Flexible evening work, weekend hours required to meet FHCW community or patient needs

This position is a Part-Time 20 hours per week on site position to support the HIV Team. The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services as part of the population health team. The Community Health Worker will support the Care Management Team and the Population Health Team. Essential Duties and Responsibilities: * Serve as contact-person for any new Hepatitis C Virus (HCV) patients * Enter new patients into the patient registry, which requires gathering information including Name, MRN, PCP, Insurance, fibrosis staging, genotype, consulting HCV provider * Stage patients by status code along the continuum of their care, which includes updating status codes with each transition of stage in evaluation and treatment * Collaborate with Pharmacy to ensure finding the correct payer for medications for patients being considered for treatment of HCV * Find and pre-fill all available information into the prior authorization form after completing a review of necessary lab and imaging data, as well as consulting provider's note. * Ensure patients have initial and follow-up appointments with HCV provider * Ensure patients have lab orders for 12 week post-treatment (SVR) testing. * Manage all incoming faxes from insurance companies regarding prior authorizations * Contact insurance companies with any prior authorization clarification or denial. * Remind patients of upcoming appointments with the HCV treating provider. * Collaborate with UMass hepatology department to schedule fibro scan testing if indicated * Serve as point-person to patients along the continuum of HCV evaluation and treatment * Prepare for and attend weekly HCV team meeting * Check email and tasks once every HCV session for new consults or other communications. * Any and all other duties as assigned. Qualifications and Education Requirements One of the following combinations of education and employment experience must be met in order to be considered for the position: Education and Experience: * High school diploma or GED required; * Bachelor's degree is preferred. * Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. * Minimum of two years relevant work or college-level internship experience required. * Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Bilingual in English and another language appropriate to FHCW patient population required. * Community Health Worker Core Training required within first year of employment. Reporting Relationship: Provider Leader - Special Population EOE Monday - Friday; with schedule to be discussed with hiring manager.

The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide Patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services as part of the population health team. Program Specific Essential Duties and Responsibilities * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * Strong organizational and communication skills to act as a hub of information across multiple departments. * Any and all other duties as assigned. Qualifications and Education Requirements One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree is preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Bilingual in English and another language appropriate to FHCW patient population required. * Community Health Worker Core Training required within first year of employment. . Monday-Friday; 8:30am -5:00pm

The Care Management Community Health Worker (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services through FHCW and within the community. The CHW will also make and follow-up on referrals for external services. The CHW will work as a member of the care management team located on the primary care team providing patient facing care. Program Specific Essential Duties and Responsibilities: * Supports the care team with patient follow-up, reminders, and addresses barriers to care. * Document all services as required and will assist in meeting all program requirements. * Collects and analyzes data related to the project and works with data management staff for data collection. * Provides outreach and meets with patients to explain services and coordinates the treatment plan. * Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable. * Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services. * The CHW will attend patient appointments with providers and community resources as deemed necessary and will participate in home visits, telephone contacts, office/hospital visits and other means of connecting with clients to reach identified goals. * Any and all other duties as assigned. Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And Experience High school diploma or GED required; Bachelor's degree in a related discipline preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion. Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners. * Local travel as needed for home visits to patients. * Community Health Worker Core Training required within first year of employment. * Flexible evening work, weekend hours required to meet FHCW community or patient needs Monday-Friday

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Community Health Worker to join our REACH Program. This Full Time position This full time position is part of a larger collaboration (REACH) with the City of Lawrence, focused on Healthy Lifestyles. This Community Health Worker (CHW) position will have equal time dedicated to the GLFHC specific aspects of REACH, with half-time focused on our breastfeeding promotion programs and half-time focused on our work developing and implementing programs to increase patient and community access to healthy foods. Breastfeeding Initiatives Support (20 hours per week) Collaborate in planning and implementation of GLFHC breastfeeding programming. Provide education to community members, providers, and others on breastfeeding support techniques, challenges and solutions. Collaborate with others healthcare professionals to ensure holistic care. Coordinate interagency referrals between LGH, WIC, and GLFHC to ensure continuity of care. Attend Lawrence Breastfeeding Coalition meetings. Produce Prescription/Fruit Vegetable Program Coordinator (20 Hours per week): Collaborate with REACH Nutrition Lead/Program staff to develop, implement, and promote produce prescription (PP) and fruit/vegetable incentive programs (FVI). Collaborate with REACH communication strategies team regarding ongoing communication and outreach to eligible programs participants. Represent GLFHC team in regular meetings of Mayor's Health Task Force, REACH participants and Healthy Food Incentives working group. Develop and disseminate patient/community education materials. Participate in ongoing efforts to educate patients, community members, and health center staff. Collaborate with GLFHC staff, Unite Us Team and community partners to identify, establish and expand and linkages with community-based organizations, private businesses, and governmental agencies to help in meeting PP/FVI goals. Qualifications Education and Preferred Skills: Associates Degree in Health Services/Human Services, or High School degree with 2 years' equivalent experience. Bilingual English /Spanish language skills are preferred; additional languages may be helpful Strong interpersonal and communication skills. Ability to provide culturally competent care. Ability to work independently and manage time effectively. Experience: Training/experience in social services or in community/public health Experience with community agencies or in healthcare settings Basic familiarity with electronic health record systems. Knowledge of the Lawrence community. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Under the leadership and direction of the Director of Population Health, and in collaboration with Integrated Care Team leadership, the ICT Community Health Worker plays a pivotal role in supporting care coordination functions, including but not limited to assessment and care planning for patients screening positive for Health Related Social Needs (HRSN), patient engagement strategies, and transitions of care management. The ICT CHW serves as a liaison between the ICT members and external community-based service providers as needed, based on the needs of the patients. The ICT CHW is committed to continuous professional development within its scope of practice, including acquires and maintaining certification and additional training as applicable. As a care coordinator, manages a caseload of patients and follow them longitudinally to facilitate care planning and achieve goals. Job Responsibilities and Performance Standards: HRSN Screening and follow-up Management * For positive screening results, further assess and formulate a plan of care in order to address patient goals. * Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational/vocational opportunities, and community supports. * Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals. * Communicates patient updates to the ICT team and modifies plan of care as needed * Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing) Engagement * Establish trusting relations with patients to facilitate their connection to the primary care team. * Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access. * Conducts home visits and accompanies patients to appointments as needed to ensure compliance * Updates ICT on outcomes of related engagement strategies * Follow up on referrals from the population health team on hard- to -engage patients with quality gaps * Refers clients to outreach and enrollment for health insurance coverage * Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase. Transitions of Care * Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services. * Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization. * Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities * Engages (outreaches) with patients between visits either by phone, home, or community visits. * Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts * Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals * to improve skills and role-specific certifications or specialization * Educates patients how to utilize mobile devices or computers for telehealth appointments. * Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact. * Performs chart reviews. * Participates in ICT meetings. * Complies with all applicable organizational and departmental policies. * Other duties as assigned. Qualifications and Experience: * Community Health Worker Certification required including a commitment or willing to obtain certification within 6 months of hire. * CPR Certified. * Bilingual English/Spanish speaking preferred. * Working Knowledge of community resources and ability to assess and implement based on assessment. * Effective problem solving and critical thinking skills including need for escalation. * Demonstrated success in working as part of a multi-disciplinary team. * Experience working with patients with chronic medical and behavioral health needs. * Demonstrated experience working with diverse patient populations and workforce. * Must be flexible and adaptable to change. * Strong organizational skills with ability to prioritize, multi-task and independently manage work demands, including escalation to supervisor when needed. * Demonstrate the ability to work independently, while collaborating as needed with others if needed. * Must demonstrate excellent interpersonal communication and written skills. * Additional desirable qualities include enthusiasm and passion for helping patients in a non-judgmental and empathetic nature. * Must demonstrate the basics of cultural competence when dealing with a diverse population. * Must have a valid driver's license and access to reliable transportation. * Must demonstrate a working knowledge of Microsoft Office: Word, Excel, and PowerPoint. * Must be willing to learn and utilize telehealth technologies (video, chat), for a variety of services. * Willing and able to travel to patients' homes, and in the community as needed, based on patient's needs. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual Community Health Worker to join our Community Support Services Team. The Community Health Worker (CHW) is responsible for applying his/her knowledge of community resources and culture to assist the primary care team in fully assessing and identifying a patient's needs through a comprehensive care plan. The CHW then assumes responsibility for implementing assigned coordination of care and supported referrals. * Provides information and orientation about available community services and resources and assists GLFHC patients in determining eligibility and obtaining services. * Remains current on all referral sources, including but not limited to: housing, nutrition services, peer programs, Mass Health/Healthy Start, advocacy services, transportation, parenting skills and groups, prenatal classes, substance abuse and mental health services including methadone maintenance, domestic violence, employment and training, nursing case management, and primary care. * Actively participates in Specialty clinics in conjunction with other clinic staff and conducts hospital and home visits as appropriate. * Provides patients with linguistic services, support and assistance in meeting relevant community agency requirements by helping complete agency forms, applications, translating and responding to requests for other information or documents. * Accompanies patient to medical and behavioral appointments when necessary to provide linguistic and advocacy services. * Follows up with regular contact to each active patient through telephone calls, office visits, agency visits, home visits, and hospital visits according to protocol. * Works collaboratively and cooperatively with other departments and staff. Provides constant feedback and communicates regularly with medical staff regarding the patient's current social situation. Qualifications Skills and Abilities * Two years' experience in similar or related field preferred. Experience in community-based service delivery preferred. * Able to communicate effectively verbally and in writing. * Computer proficiency, especially in Microsoft Word, Excel and Outlook. * Valid Massachusetts Driver's license and access to reliable transportation. Education * Degree in Human Services preferred or combination of education and experience will be considered. * Bilingual, bicultural (Spanish/English). * Completed certification-approved Medical Interpreter course or must complete within 12 months of hire. * Community Health Worker Certificate or must complete with 12 -18 months of hire. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.

Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. Non London - £25,000 to £28,000 You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Key Contacts & Relationships: Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported. Sub-contractors and key partners Community stakeholders Co-location cooperatives Healthcare settings including GP Practices / Primary Care Networks Qualifications and Experience • Level 4 in office admin, diploma in office admin or equivalent • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,000.00 Maximum Salary £ 28,000.00

Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. Non London - £25,000 to £28,000 You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Key Contacts & Relationships: Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported. Sub-contractors and key partners Community stakeholders Co-location cooperatives Healthcare settings including GP Practices / Primary Care Networks Qualifications and Experience • Level 4 in office admin, diploma in office admin or equivalent • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,000.00 Maximum Salary £ 28,000.00

Department/Unit: Academic And Student Affairs Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The DivCOME ASA VII supports the Associate Dean for Community Outreach & Medical Education, and two Directors. His/her primary responsibilities involve direct contact with current students, faculty and staff in the College, and support of Service Learning, NYS C/STEP, and Community Outreach programs. Budget management for multiple grant-sponsored programs is a necessary function of this role and includes creating and building a system to process paperwork related to the grants as well as maintenance and follow-up. Additionally, this position assumes a major support role in organizing the Healthcare and Society longitudinal theme I & II. This person will maintain and manage the schedules for several senior administrators, set up workshops and meetings with students, faculty, and community leaders. Reports to the Associate Dean for Community Outreach and Medical Education and the Director of Student Affairs * Under direction from the Associate Dean, support and assist in planning social, cultural, and recreational activities in accordance with the mission of the DivCOME. * Provide direct support to grant-funded programs and staff, assisting with planning, co-sponsorship, logistics, communication, and marketing to the student body. * Provide direct support for C/STEP, Service Learning and Community Outreach, HCS and the Underrepresented Student Alliance (USA) programming, * Budget management of multiple grant-sponsored programs and DivCOME. * Coordinate, schedule and troubleshoot for small group sessions/panels for Healthcare and Society longitudinal theme. * Provide support for annual College events: Orientation, White Coat ceremony, Match Day & Commencement * The ability to work independently on projects, as well as, collaboratively with individuals at all levels of the organization: Students, Staff, Administrators, Community leaders, Physicians, etc. * Remain up to date on various forms of communication used by the AMC student population and utilize these forms of communication to promote Service Learning and Community Outreach Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.