Quality Assurance Coordinator
New York Racing Association Job In New York, NY Or Remote
* Aqueduct (Ozone Park), New York * Customer Service * Regular Full Time **Title:** Quality Assurance Coordinator **Employee Status:** Regular Full Time **Work From Home Option:** Hybrid - 2 Days/Week (40% Remote) **FLSA Status:** Non-Exempt
The Quality Assurance Coordinator is responsible for providing the training and development of our customer service team. The role requires a high degree of analytical and problem-solving skills. The Quality Assurance Coordinator must be a highly organized, motivated, responsible self-starter with excellent time management skills. The successful candidate oversees performance daily and remediates where necessary to ensure functionality, utilization and availability.
**Essential Functions:**
* Provides general supervision to ensure the performance of all personnel, services and/or technology.
* Monitors call quality.
* Identifies and documents staff phone skills
* Trains, develops, updates, and creates training curriculum(s).
* Assists with recruitment efforts when necessary.
* Generates reports as needed.
* Other duties as requested.
**Qualifications:**
Minimum Requirements:
* Education (minimum): High school Degree or Technical Certification
* Experience: A minimum of three (3) years of experience in a call center environment with a focus on customer account data, updating online files, and responding to and/or resolving customer inquiries via phone or paper.
* Strong customer service skills.
* The ability to maintain a polite, professional and courteous demeanor at all times.
* The ability to maintain customer confidentiality.
* Proficient with MS Office suite.
* Other: Ability to follow established practices and procedures.Available to work weekends, holidays and any shift between 9 AM and 11 PM. Additional days and hours as required
**Summary of Physical Requirements and Work Environment:**
This is a desk job with no special physical demands.
**Pay Range / Salary:** $26.00 per hour based on a 37.5 hour work week
Bring your customer service skills to the Big A! In this role you will support NYRA Bets customers and assist them with wagering on tablets! Check out this unique role working in the Belmont Park backstretch mailroom! *****Winning the Race at NYRA:*****
**Value Each Other:** You are united with your teammates in delivering the best experience to all of NYRA's employees, vendors, guests and horsemen.
**Achieve Excellence:** You possess a lively and keen interest in what you do; and display excitement and eagerness in doing your job well. You are passionate about NYRA and your role here; and seek additional responsibilities and opportunities that support organizational goals and stretch personal capabilities.
**Self-management:** You prioritize plans and schedules effectively; and allocate resources to meet objectives by specified target dates. You value time and work effectively and efficiently; and are able to balance changing priorities. You display role-model behavior at all times, keeping in mind that what say and do reflects on our team and on NYRA.
**Effective Communications:** You get to the point quickly and succinctly and make complicated concepts clear to others. You are an exceptional listener, even in stressful situations, and display an acute sense of the right thing to say in various scenarios.
With a lineage of nearly 150 years, The New York Racing Association (NYRA) serves as the cornerstone of New York State's thoroughbred industry at three major tracks (Aqueduct Racetrack, Belmont Park, and Saratoga Race Course). The industry contributes more than $3 billion annually to its urban, suburban, and rural economy. NYRA also offers a variety of exciting career opportunities - on and off the track. From Finance to Facilities, Turf to Technology, in all departments we are stewards of our sport. Join our talented team of professionals.
*NYRA is committed to equal employment opportunity and to compliance with federal, state, and local anti - discrimination laws. NYRA values diversity and complies with New York State and New York City law, which prohibits discrimination and harassment against any employee, applicant for employment, or intern based on race, age, color, religion, sex (including pregnancy, childbirth or related medical conditions, gender identity / expression and transgender status), national origin or ancestry, citizenship, physical or mental disability, genetic information (including predisposing genetic characteristics), age (18-years-of-age & up), veteran status, military status, sexual orientation, marital status, familial status, caregiver status, partnership status, unemployment status, certain arrest or conviction records and domestic or sexual violence victim status. NYRA does not tolerate discrimination or harassment based on an employee's membership in one or more of these protected categories, an employee's known relationship or association with a member of one or more of these protected categories, or any other characteristic protected by applicable federal, state, or local law.*
*Visit us at to learn more!*
Legal Assistant
New York Racing Association Job In New York Or Remote
Title: Legal Assistant Employee Status: Regular Full Time Work From Home Option: Hybrid - 2 Days/Week (40% Remote) FLSA Status: Non-Exempt Provide administrative assistance and support to the NYRA Bets legal team (including, NYRA General Counsel, Deputy General Counsel, Associate General Counsel and Legal Assistants) and Chief Operating Officer, NYRA Bets. At the direction of the Deputy General Counsel, draft, edit and revise documents, contracts, corporate filings and legal forms by researching and entering required information. Facilitate communication between the NYRA Bets' management and legal team. Draft correspondence, maintain files and assist with document management. Act as a gatekeeper and keep matters of importance to the Deputy General Counsel, Chief Operating Officer and President, NYRA Bets organized to create department flow. Clerical support, calendar management and daily general office administrative tasks.
Essential Functions:
* Assist NYRA Bets legal team in general practice including managing workflow, regulatory filings, governance and other transactional matters.
* Draft, edit, proofread, and format various documents, including, contracts, cover letters, emails, applications and forms.
* Undertake research in a variety of areas, as requested.
* Provide administrative and organizational support such as updating databases and tracking documents from assignment to completion.
* Maintain calendar of events to ensure timely responses to various legal matters.
* Maintain departmental files covering contracts, form applications and general legal documents in an orderly fashion in accordance with organizational policies and procedures which includes:
* Organizing documents for the departmental files.
* Expediting the completion of contracts and other legal forms.
* Handling sensitive and confidential material.
* Perform various other administrative duties, such as:
* Maintaining lists of contacts.
* Coordinating and setting up meetings.
* Reading emails and routing information to appropriate personnel.
* Tracking importance matters of the Deputy General Counsel and other attorneys in the legal department.
* Other duties as required.
Qualifications:
* Education: Associates Degree
* Experience: 3-5 years of relevant experience
* Other: Proficient in Microsoft Office. Systematic knowledge of databases and tracking systems.
* Excellent written and verbal communication skills
* Ability to prioritize and multitask
* Superior organizational skills
* Detail-oriented
* Analytical thinker; creative problem solver
* Intellectual curiosity and willingness to learn
* Ability to work independently and as part of a team.
Summary of Physical Requirements and Work Environment:
This is an office job which is primarily sedentary in nature with no special physical demands.
Pay Range / Salary: $30.00 - $34.00
Packer $16.50
Oneida, NY Job
Green Empire Farms in Oneida, NY, is currently seeking a Grader (Packer) who is responsible for working in a fast-paced environment, packing produce into the appropriate containers, ensuring the product is properly labeled and meets company quality and food safety standards.
Primary Responsibilities:
• Pack product into containers and seal and label properly.
• Understand produce grade standards and maturity characteristics.
• Responsible for handling produce carefully to prevent bruising or damage to the product.
• Meets packing productivity standards as set out by the Supervisor.
• Cleaning and sanitization of the pack room.
• Meet packing standards set out by the Grading Supervisor, Line Leads or Quality Control.
• Follow Food Safety, Occupational Health and Safety and Operations policies and procedures.
• Identifies safety concerns and communicates with Supervisor accordingly.
• Any other tasks as directed by Supervision.
Education/Background Requirements:
• Previous experience working with produce or in warehouse environment preferred.
Specific Knowledge, Skills and Abilities Required
• Ability to learn and retain a wealth of product and customer knowledge.
• Ability to make critical decisions quickly and repeatedly.
• Manual dexterity: ability to work with hands for the entire shift.
• Must be able to stand/walk for an extended amount of time.
• Good motor skills and eye/hand coordination.
Working Conditions:
• Ability to work in varying temperatures that can be cool to hot.
• Must be capable of frequently lifting up to 30 lbs.
• Position requires standing and walking for the entire shift.
• Environment includes a refrigerated warehouse, where the temperature averages 50°F and the background noise approaches 70 dcbs.
$16.50/hr
Account Director, Public Relations
New York, NY Job
Who are we?
J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We're passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.
Forbes said “These are the Women Dictating Where You're Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain's Best Places to Work (to name a few).
At J/PR, we're incredibly intentional about our company culture, and we wholeheartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training, and retreats, along with a connected company culture.
Who are you?
Creative, collaborative, connected. You manage and oversee accounts and teams with dedication, strategy, and drive. You strive to be your best and help others be their best, and your motivation and passion for the industry help you mentor the next generation. You're driven, dedicated, strategic, and solution-oriented. Business-minded and creative, you have proven experience developing and implementing successful campaigns for travel, hospitality, and lifestyle brands, both big and small. You bring a time-tested roster of travel and lifestyle media and influencer relationships. If this sounds like you, then please read on!
The Role
As an Account Director, Public Relations you are running accounts autonomously, driving the overarching account strategy while making sure the team is set up for success and understands their roles and responsibilities. You're the main client contact for more nuanced conversations related to the team and the work, and you drive the strategy and deliverables making sure there are results and movement each quarter. At this stage in your career, you are guiding your team to get hits by helping to identify the right media and outlets for a story to live and offering feedback and coaching along the way. You also use your close media contacts to get big A-list placements when warranted by the client.
Duties and Responsibilities
Account + Client Management
Travel for client needs
Lead banner hospitality moments and campaigns, e.g. a crisis, renovation, and/or hotel opening
Create, execute, delegate, & course correct overarching account strategies
Implement strategies and oversee the performance of KPIs
Review Harvest reports and course correct as needed
Act as a trusted and valuable partner to Clients, leading challenging conversations as needed
Oversee scopes of work and direct your teams to conduct meaningful work based on the clients' revenue and business goals
Actively monitor your team's activity to ensure they stay within budgets and client satisfaction
Lead your team by providing clear, focused guidance and resources for day-to-day account success
Design “game-changing” PR campaigns, activations, partnerships, and programming that clients talk about for years to come; award winners
Help out with any task, big or small, to showcase your leadership skills and dedication to the team
Manage conversations with clients relating to contract renewal and ensure conversations are had to address changes in scope
Demonstrate leadership with your clients and your teams by providing knowledge and advice
Understand your client's business goals and lead account strategy to produce measurable ROI
Craft a goal-setting process with your clients and lead your team on all aspects of account management to achieve these goals
Nurture client accounts with proven tactics that result in continued renewal year-over-year
Identify add-on projects for clients and seek opportunities to expand retainer fees and provide value
Media Relations
Success is your team members getting those hits and hitting campaign marks
Create big-thinking pitches that land in bigger and bigger features, multi-page spreads in magazines, and in meaningful unexpected sections
Guide your teams to proper media who will execute KPI story ideas
Nurture your A-list media relationships and network, and draw on those as needed for key placements
Remain relevant, and always navigating the changing turns of the media industry
New Business
Provide thought leadership and ideation for new business proposals
Attend new business meetings and presentations as the voice and face of account leadership
Build and foster a personal network of contacts in our industry, leading to new business leads and commissionable opportunities
Develop a specialty area at the agency (i.e. regional specialty, meetings/groups, wellness, uber luxury, culinary, family) - be the agency go-to and tastemaker in the space; positioning our brand in the space
Attend conferences and events on behalf of J/PR and build your personal network
Team Leadership
Leading team / giving expert counsel for team and client, making sure everyone's set up for success
Trusted leader in office with visibility across agency
Mentor and guide your team members as they progress in their careers
Motivate your team and keep them happy, engaged and positive
Manage your team retention by creating opportunities for them to expand and grow
Manage direct report(s), providing leadership, guidance, feedback and coaching to direct report(s) and account teams both in person and remotely
J/PR / Industry
Agency Impact: staffing conversations
Plan and implement efficient processes, training and systems within the teams
Spearhead agency activities, workshops, trainings and bring in media
Champion and promote the J/PR culture
Remain on top of industry trends
Expand your knowledge of hotels, the industry and your client's business
Understand and be able to discuss social media, our capabilities and how social weaves into all of your accounts/campaigns
Responsible for developing two educational based workshops each year
Other
And other tasks, projects, or duties as required
Experience
College Degree or comparable experience required
At least 10 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenas
Agency or in-house experience is a plus
Requirements
Ability to travel for client needs
Stellar client and media references
Strong and proven relationships with local, regional and national media contacts
Effective and proven management skills
Advanced proficiency in Google Suite and Microsoft Office in a Mac OS environment
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Must be able to identify and resolve problems in a timely manner
High-energy, positive self-starter who is willing to go above and beyond to make a difference in a dynamic organization
Creative problem solver and decision maker with a proven track record of delivering results
Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion with minimum guidance and acute attention to detail
Ability to think strategically but act tactically
Solid leadership and coaching skills
Must have a valid passport for international travel
Benefits
J/PR offers a competitive benefits package, including:
Competitive base salary: $100,000 - $110,000, commensurate with experience
Commission opportunities
Year-end discretionary bonus
Monthly Cell Phone Stipend
Company contributions to medical, dental, and vision insurance premiums
401K with employer match
Accrued PTO
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
Hybrid office schedule (2-3 days in office)
Corporate ClassPass discounts
Pet insurance discounts
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
Senior Account Supervisor, Public Relations - 20Two Studio
New York, NY Job
Who are we?
Recently named Travel Agency of the Year by The PR Net, 20Two Studio is a PR and social agency passionate about bold storytelling for lifestyle brands in the travel, hospitality, and wellness industries. We are spirited and strategic, and on our team, you'll accelerate your career by working on creative, meaningful, ROI-driven campaigns, telling compelling stories, and leading with a passion to connect our clients with brand-building awareness and success. Being a part of this team, you'll aid in the Studio's commitment to its clients and staff through an honest approach, creative integrity, and a real passion for awesomeness. The Studio's full client roster can be found here.
At 20Two Studio, we care about our company culture and believe in a work-life blend, encouraging our employees to learn and grow through travel experiences outside of the workplace. We work with established, emerging, and rising brands whose qualities are equally mirrored in the teams that represent them.
Who are you?
You bring a time-tested roster of media relationships and proven experience pitching successful storylines for luxury travel/hospitality brands. You have a pulse on what's trending in the industry, know what questions to ask your clients to find compelling, timely storylines, and aim for coverage that drives qualified leads to the clients you represent. You have a strong understanding of the luxury travel and lifestyle industries and thrive on brokering partnerships for your clients that bring awareness to the target audiences that matter most.
In addition to your established client and media relationships, you are a humble leader: no task is too small to roll up your sleeves and dive in when your team members need support. You have supported at least one direct report's professional growth through proactive mentorship and authentic relationship building - you have cheered on their successes, advocated for stretch assignments when they're ready, and had candid conversations needed to foster continual growth and trust. You're motivated, passionate, and working diligently to be a go-to industry expert for media, clients, and your agency team. If this sounds like you, then please read on.
The Role
As the Senior Account Supervisor, you are taking a bigger role in strategy and thought leadership, getting those impressive powerhouse placements, mentoring your teams, managing direct reports (helping them set goals to continue growing and developing), and conducting annual reviews. You're implementing agency practices, crafting and delivering workshops, and leading culture initiatives. By this point, you have account oversight, ensuring all initiatives are moving forward, your client service delivery is exceptional, and you're starting to manage account profitability and growth on smaller accounts. You're growing your accounts, so in this role, it's less about attending FAMs and more about guiding your teams so that they can successfully attend them. There are still some very targeted media relations, mainly focused on larger hits and a few very specific, targeted pitches.
Duties and Responsibilities
Account + Client Management
Take a larger role in planning and strategy, asking for Leadership help when needed in creating direct impact on client-directed financial goals/initiatives
Implement strategy and evaluate the performance of KPIs
Deftly navigate Harvest to see how your team's spending their time and can often make quick changes with help from the Leadership team to ensure everyone (teams and clients) remains happy
Oversee collective account workflow
Act as a trusted and valuable partner to Clients
Liaise directly with clients while also encouraging the Publicist or Senior Publicist on your account to have visibility too (with the occasional behind-the-scenes guidance)
Media Relations
Demonstrate deeper media relations expertise by delivering more impactful hits
Groom your teammates to grow their media relations skill-set through behind-the-scenes coaching or bringing them with you for meetings with key journalists
Focus on brand-building media relations meetings (pitching, organizing media visits, reviewing and approving media lists) while occasionally dividing big lists with your team when needed
New Business
Help with new business ideation and/or closing deals because of your niche expertise and strong leadership presence
Team Leadership
Manage direct report(s), providing leadership, guidance, feedback and coaching to direct report(s) and account teams both in person and remotely
Transition from being a manager into being a leader - a subtle shift requiring more trust in your teams as you become less involved in the day-to-day
Control the flow and quality of your team's account work, as you are often directly responsible for client retention/growth
Provide support and guidance for account team members
Manage your direct reports, helping them set goals to continue growing and developing, coaching and offering feedback, and conducting check-ins and annual reviews
20Two Studio / Industry
You've found a niche for yourself and are expanding into being the agency go-to
Implement agency practices
Identify skill gaps and craft/deliver workshops or learning opportunities to address those gaps
Find opportunities to join related groups / attend relevant conferences to help you grow
Understand and be able to discuss social media, our capabilities and how social weaves into your accounts/campaigns
Responsible for developing two educational workshops each year
Other
And other tasks, projects, or duties as required
Experience
College Degree or comparable experience required
At least 7 years of public relations experience in the hospitality, culinary, travel, tourism, restaurant and/or consumer lifestyle arenas
Must have stellar client and media references
Must have strong and proven relationships with local, regional and national media contacts
Must have strong, effective and proven management skills
Requirements
Ability to travel for client needs
Advanced proficiency in Microsoft Excel, Office, PowerPoint & Adobe Suite
Excellent verbal and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Must be able to identify and resolve problems in a timely manner
High-energy, positive self-starter who is willing to go above and beyond to make a difference in a dynamic organization
Creative problem solver and decision maker with a proven track record of delivering results
Proven ability to handle time-sensitive projects and prioritize multiple objectives simultaneously, to work independently, and to drive projects to completion with minimum guidance and acute attention to detail
Ability to think strategically but act tactically
Must have a valid passport for international travel
Benefits
The following benefits description applies to a Senior Account Supervisor role. We prioritize hiring for talent and are open to more experienced candidates. Total compensation will reflect the candidate's experience and title offered.
20Two Studio offers a competitive benefits package, including:
Competitive base salary: $88,000 - $92,000, commensurate with experience
Commission opportunities
Year-end discretionary bonus
Monthly Cell Phone Stipend
Company contributions to medical, dental, and vision insurance premiums
401K with employer match
Accrued PTO
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
Hybrid office schedule (2-3 days in office)
Corporate ClassPass discounts
Pet insurance discounts
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
Director of Accounting for Property Management Company
Remote or Columbus, OH Job
Job Description
Join SMG, a prominent Property Management Company in Columbus, Ohio, as our Part-Time Director of Accounting and elevate your career from the comfort of your home. Enjoy the flexibility of a remote work environment while contributing to a dynamic team in the real estate industry. This unique opportunity allows you to apply your accounting expertise in a role that balances professional growth with a supportive work-life integration. With a competitive salary, this position is ideal for seasoned professionals seeking to make an impact while enjoying the benefits of part-time hours.
Don't miss the chance to be part of an innovative company that values your skills and promotes a culture of excellence. Apply today and shape the future of property management with us!
What does a Director of Accounting for Property Management Company do?
As the Part-Time Director of Accounting for SMG, you will oversee daily financial operations, ensuring accurate tracking and reporting of property management finances. Your typical schedule will be Monday through Friday, allowing you to maintain a balanced workweek. You will be responsible for preparing monthly financial statements, managing accounts receivable and payable, and collaborating closely with property managers to address budgetary needs.
Additionally, you will conduct regular audits of financial records, ensuring compliance with industry standards and regulations. Expect to review and analyze financial data to provide insights and recommendations for improvement. Throughout your day, effective communication with team members and stakeholders will be key, as you'll facilitate meetings and reviews to discuss financial performance and forecasting.
Your role will be both pivotal and rewarding, providing a comprehensive view of the financial health of our property management portfolio.
Does this sound like you?
To succeed as the Part-Time Director of Accounting at SMG, you should possess a robust understanding of accounting principles and practices, complemented by a Bachelor's degree in Accounting, Finance, or a related field. Familiarity with multifamily or commercial real estate accounting is essential, as it forms the foundation of your role in managing property finances. Proficiency in accounting software and tools is critical, ensuring accurate financial tracking and reporting. Strong analytical skills will enable you to interpret financial data effectively, while attention to detail will help maintain the integrity of financial records. Excellent communication skills are also necessary, as you will regularly collaborate with team members and stakeholders.
A proactive approach and problem-solving mindset will help you navigate challenges and find solutions that enhance financial performance. By bringing these skills together, you'll contribute significantly to the success of our property management initiatives.
Knowledge and skills required for the position are:
• Bachelor's degree in Accounting
Finance
or related field.
• Familiarity with multifamily or commercial real estate accounting.
Your next step
If you think this job aligns with your requirements, then submitting an application is simple. Good luck!
Business Development Analyst
Remote or New York, NY Job
Job Description
SolMicroGrid (the “Company”) a Morgan Stanley Energy Partner is a developer and operator of microgrid systems for commercial and industrial customers throughout North America. The partnership with Morgan Stanley Energy Partners provides SolMicroGrid with resources to accelerate the development of its assets, capabilities, and product offerings to its commercial and industrial customers. MSEP’s partnership supports the initial deployment of SolMicroGrid’s solar-enabled microgrid systems to certain commercial and industrial customer locations nationwide. The microgrids will help protect those locations from power outages while providing cost-effective, renewable power.
Position Summary
Reporting to the VP of Business Development, the Business Development Analyst (the “BD Analyst”) will provide Sales/Communications and Strategy support for various initiatives and special projects across the Company’s business activities. The BD Analyst will interface with other key departments to support the overall growth of the Company. The ability to pursue independent research, analyze data, and formulate supportable conclusions is important. Moreover, the BD Analyst will need to have effective communication skills, both written and oral, to ensure that the results of his or her work can be effectively conveyed to others. The BD Analyst will be involved in a wide variety of activities to support the Company’s business opportunities. The ability to work both independently and on a team is critical, as well as the desire and innovative mind set to operate as an important contributor within a fast-paced, growth environment.
This position is based in SMG's midtown New York office, Monday through Thursday, with flexible remote work on Fridays.
Primary Responsibilities
Developing new sales opportunities and upselling existing clients
Developing and maintaining relationships with clients
Assist on contract execution and communications
Assist the VP of Business Development in the standardization of client facing presentations, proposals and other types of information
Provide sales marketing support for business development activities
Create, format and edit documents using Office 365 applications and Adobe Acrobat
Work closely with the CEO on various special projects and analyze and evaluate a variety of strategic business opportunities
Partner with colleagues throughout the Company on various project and business-related tasks
Develop and assist with analytical tools and analyses in support of generating quality leads and driving revenue
Research market trends and seek to develop assessments including implementation strategies and goals which align with the Company’s broader economic and strategic goals
Support deal teams by assisting with deal sourcing and execution
Experience & Professional Qualities
Must be passionate about, and have a demonstration in, the renewable energy business. Must be hardworking and thrive in the fast pace of a rapidly growing company. In addition, the BD Analyst must possess:
0-3 years of relevant experience including internship and part-time roles; amount and type of experience will determine level of position
Advanced proficiency in Office 365 applications
Proficiency in Salesforce or other CRMs
Strong written/verbal communication and presentation skills
Proven ability to solve problems and develop value-added solutions quickly and accurately
Strong organization and attention to detail
Ability to manage multiple projects and tasks simultaneously
Basic understanding of renewable energy systems
Basic understanding of project and structured finance
Collaborative and engaging team member who partners well with others
Strong team orientation with enthusiastic attitude
Highly energetic and results-driven, with a strong work ethic and commitment to excellence
Builds trust by demonstrating high ethical standards and personal integrity
Analytical problem solver and creative thinker who generates new and different ideas
Self-motivated, self-starter who can work independently when necessary
Education Requirements
Bachelor’s degree (or equivalent) in business or in a STEM discipline
Strong working knowledge of relevant Office 365 applications
Well-developed analytical and communication skills
Medical Director 3290023
New York, NY Job
Medical Director
Location: Brooklyn, New YorkIndustry: Healthcare / Health ServicesJob Category: Medical / Health - Physician
Our client, a leader in delivering comprehensive healthcare services, is seeking an inspirational Medical Director to oversee clinical operations and lead a team dedicated to providing high-quality, patient-centered care. This role offers the opportunity to make a meaningful impact by driving clinical excellence, promoting innovation, and fostering a collaborative team environment.
The Medical Director will play a critical role in ensuring clinical operations are aligned with the organization's mission to deliver personalized and compassionate care to participants.
Responsibilities
Leadership: Provide clinical oversight and guidance to interdisciplinary teams, fostering a culture of excellence and collaboration.
Clinical Standards: Ensure compliance with evidence-based clinical guidelines and regulatory requirements.
Care Coordination: Collaborate with healthcare teams to develop and implement effective care plans, ensuring optimal outcomes for patients.
Performance Monitoring: Use data-driven approaches to assess and improve clinical performance and operational efficiency.
Staff Development: Mentor and support healthcare professionals, promoting continuous learning and professional growth.
Participant Advocacy: Champion the needs of participants, ensuring their care is personalized, comprehensive, and coordinated.
Qualifications
Education:
Must be Board Certified in Internal Medicine, Family Medicine, Emergency Medicine, or Geriatrics.
Experience:
Proven track record of leadership in healthcare, with the ability to drive organizational goals through data-driven strategies.
Licensure:
Eligible for enrollment to provide services to Medicare Participants.
Skills:
Inspirational leadership with excellent communication and problem-solving abilities.
Proficient in data analysis and performance improvement initiatives.
Why Join Our Client?
This role provides an opportunity to lead within a fast-growing healthcare organization focused on innovative, patient-centered care. The Medical Director will have the chance to shape clinical operations, mentor talented professionals, and contribute to a mission-driven organization that values teamwork and quality care.
Note: All resumes will be treated confidentially, and only candidates meeting the requirements will be contacted for further discussions.
Director, Customer Success
New York, NY Job
**Compensation** * Director $130K - $150K • Offers Equity Sunset helps tech startups shut down. We're the 1-stop shop for dissolutions, handling all the legal, tax, and operational burdens that go into winding down. We make sure founders and investors avoid penalties, reduce liabilities, and can immediately move on to what's next.
Since starting, we've helped over 150+ Venture-backed startups shut down, are on a 7-figure revenue run rate, and raised $1.5M from some of the world's best entrepreneurs and investors (Ryan Hoover, Balaji, Pomp, Hiten Shah, Sahil Lavingia, Codie Sanchez, Justin Mares, Lenny Rachitsky, Charles Hudson, Roger Lee, Eric Bahn, and many more).
****About the role****
As the **Director of Customer Success** at Sunset, you'll be managing the dissolution process for multiple clients as well as mentoring and managing a growing Customer Success team (currently two). You'll help set the strategic vision for Customer Success at Sunset while working directly with clients, ensuring their needs are met during the delicate dissolution process. In this role, you'll also be closely collaborating with sales and engineering/product to build scalable processes, track metrics, and improve our efficiency, all while championing a culture of empathy and client-first service.
This role requires a blend of strong analytical skills and a high EQ to motivate your team and guide our clients through what can be an emotional and complex journey. You will report to the Head of CS.
****About you****
* 3-5 years managing a Customer Success team, with proven leadership skills.
* 5+ years of experience working in tech startups, with a strong understanding of their unique challenges.
* Experience working with legal documentation and navigating complex processes is a plus.
* Excellent communication skills, both written and verbal, with an ability to build trust and rapport with clients.
* Ability to analyze data to drive decisions that scale operations while maintaining a personal, empathetic approach to client management.
* Comfortable with technology, including tools like Airtable, Notion, Google Suite, and Superhuman. Openness to learning new systems is essential.
****In the first month, you'll:****
* Immerse yourself in Sunset's existing product, service, ICP, and team
* Join all customer calls to understand and empathize with our core users
* Review current client cases and dissolution projects to understand the scope, timelines, and critical milestones
* Start learning how our tooling and the end-to-end dissolution process works. This includes using software such as Notion, Google Suite, Superhuman, Airtable, and the products we've built.
* Start building strong, empathetic relationships with high-touch clients, serving as a trusted advisor during their dissolution process.
* Own your first 5-10 client accounts
****In the first 3 months, you'll:****
* Take full ownership of 15-20 client dissolution projects from kickoff to completion - utilizing effective time management skills to prioritize tasks and meet deadlines.
* Communicate effectively with clients, CPAs, legal counsel, and internal teams via email, slack, and phone, ensuring clear and timely updates throughout the dissolution process.
* Start helping motivate, support, and develop the Customer Success team, setting clear goals and using data-driven insights to track performance and identify areas for improvement.
* Support metrics associated with a successful CS organization
****In the first 6 months, you'll:****
* Identify and implement strategies to increase team capacity, streamline workflows, and reduce human error by leveraging data and technology.
* Have completed 30-50 client dissolution projects from kickoff to completion.
* Develop a deep understanding of common client pain points and challenges to improve service delivery
* Contribute to the creation of a comprehensive client onboarding and knowledge transfer process for any future hires
Compensation Range: $130K - $150K
Sales Development Representative
Remote Job
**Our Vision** As an experience management (XM) leader, we aspire to make human experiences the heart of every business. To realize that vision, we strive to create an inspiring work environment that improves the lives of our employees. **Our Team** Our technology team is comprised of problem-solving technologists in software engineering, cloud architecture, and data services who develop the technology and tools our clients use, maintain best-in-class data systems, and push cutting-edge innovations that scale our technologies for the future. Our associates are passionate, committed to continuous improvement, and continually look for opportunities to make a difference.
**Our values** ****About SMG****
* Teamwork - Recognize and reward cooperation; collaborate to define and accomplish common goals
* Integrity - Consistently do the right thing; be honest and always keep your word
* Excellence - Establish and maintain very high standards for quality and achievement
* Respect - Value others; acknowledge that others' ideas and views matter, treat everyone fairly
* Service - Be helpful; proactively deliver on others' expectations, be responsive and adaptable
**Diversity, equity, and inclusion**
We firmly believe all benefit when everyone is heard, recognized, and valued. Our commitment to diversity, equity, and inclusion fundamentally shapes and influences how we operate as a company-from recruiting + hiring practices to ongoing training initiatives, interpersonal communications, and everything in between.
We embrace our collective differences and value how they enhance SMG's ability to achieve its overall mission. Our workplace policies and practices support the cultural tone of inclusion and respect for all employees, partners, and suppliers-enhancing the work we do for our clients and fueling our success.
**Sales Development Representative**
Remote Full Time Mid Level
SMG is looking to add a Sales Development Representative to play an integral part in accelerating SMG's growth through pipeline creation for assigned industries, effective outbound prospecting, and a focus on generating qualified leads for sales discovery and conversion to pipeline. The role requires targeted research, call, email, and social outreach to identify and qualify buyers in multi-unit restaurant, retail, healthcare and other relevant industries.
SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world' s leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy.
**We offer our talent** -
* Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.
* Values driven culture where we connect, collaborate & co-create.
* Remote first company (fully remote)
* Unlimited PTO
* Tech provided
* Company sick pay
Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company's success.
**What we need in this role:**
* With this role, we need a self-motivated, driven, high-energy and polished professional that will inspire prospective buyers to engage in conversation with SMG.
* This role will also partner with senior sales leadership that have deep industry expertise to help coach and guide your sales development.
* Success means qualifying leads for sales discovery that convert to pipeline and advance to closed bookings for SMG.
* This role will be expected to leverage and benefit from a variety of integrated CRM tools, such as Outreach, LinkedIn Sales Navigator, SalesIntel, Fellow, 6Sense, SalesForce.com, and many other tools to help you succeed.
**What you'll need to succeed:**
* Educated to a degree level or equivalent experience.
* A minimum of 3 years' experience in a similar role is essential.
* Proven ability to deliver consistently strong and measurable results.
* Good appreciation/understanding & application of sales techniques and lead generation processes.
* Accountability for sourcing discovery calls that turns into pipeline and revenue.
* Strong and professional phone presence with willingness to make numerous calls a day.
* Experience with CRM and marketing automation systems to generate, capture, nurture, track and report on leads, conversions and ROI.
* Proficient in Microsoft Office product suite and familiarity with SalesForce.com
* Financially motivated
* Experience with Outreach, HubSpot, or other MarTech/sales technology a plus!
**About SMG:** To learn more about our customer, employee, and brand experience management (XM) solutions, visit .
Publicity Assistant - 20Two Studio
New York, NY Job
Who are we?
Recently named Travel Agency of the Year by The PR Net, 20Two Studio is a PR and social agency passionate about bold storytelling for lifestyle brands in the travel, hospitality, and wellness industries. We are spirited and strategic, and on our team, you'll accelerate your career by working on creative, meaningful, ROI-driven campaigns, telling compelling stories, and leading with a passion to connect our clients with brand-building awareness and success. Being a part of this team, you'll aid in the Studio's commitment to its clients and staff through an honest approach, creative integrity, and a real passion for awesomeness. The Studio's full client roster can be found here.
At 20Two Studio, we care about our company culture and believe in a work-life blend, encouraging our employees to learn and grow through travel experiences outside of the workplace. We work with established, emerging, and rising brands whose qualities are equally mirrored in the teams that represent them.
Who are you?
A passionate PR pro with exposure to agency work, you are creative, proactive, eager to learn, highly organized, and passionate about travel and lifestyle PR. You're eager to work alongside a creative, collaborative team and have strong communication skills to match. You possess an entrepreneurial spirit and a desire to grow with the company, taking on every role and responsibility as an opportunity to learn. You bring a can-do attitude and the ability to work in a small but fast-paced environment where attention to detail is vital. If this sounds like you, then please read on!
The Role
As the Publicity Assistant, you are a critically important team member, supporting the client accounts by keeping track of placements and merchandising the team's work, conducting research, drafting press documents, and learning how all of the pieces fit together within a dynamic team environment. You're incredibly organized and understand how to prioritize and complete assigned tasks on time, contributing as a driving force in achieving client goals (often through tactical initiatives like responding to incoming requests). This position is the main administrative support on the team.
Key Skills
A passion for the travel industry and awareness of travel, tourism and lifestyle brands
Strong attention to detail is key
The ability to work quickly, multitask and think on your feet
Concise writer and a keen eye for a story
Creatively minded and extremely organized
Good time and project management skills
Some working knowledge of the travel media and some media relationships
Polished presentation and communication skills
Faultless grammar, punctuation and spelling
Understanding of the travel media marketplace both traditional media and online, influencers, bloggers, etc.
Team player
Duties and Responsibilities
Account + Client Management
Maintain organized media trackers and reports for clients
Be responsible for tracking and preparing press clippings and influencer post recaps
Draft and send approved publicity spotlights to clients
Manage weekly status updates and reports on time, and share with client(s) when approved
Assist with event coordination for client media events as needed
Own client and team meeting calendar requests (internal or external meetings/calls)
Accurately label and save documents and images to shared team drives
Provide administrative assistance with media and influencer relations (writing, research, backgrounders)
Demonstrate basic understanding of Barcelona Principles scoring with oversight from mid-level team members
Demonstrate basic understanding of Harvest, Muck Rack, TrendKite, and Fohr
Share approved updates, reports, alerts and occasional leads
Occasionally attend client calls and meetings
Media Relations
Begin drafting pitches with guidance from your more senior team members
Provide reactive media relations in collaboration with Publicist or Senior Publicist
Build media lists as needed
Monitor all HARO, Profnet, and internal agency leads for opportunities (asking team for help as needed)
Assist with client events, supporting team with vendor research, RSVP monitoring, media backgrounders, day-of check-in, etc.
Support with media mailers and/or media deliveries
Team Leadership
Oversee interns, as appropriate, assisting with limited account needs
Show enthusiasm for learning the ins and outs of account work
Other
And other tasks, projects, or duties as required
Experience
College Degree or comparable experience required
Less than 1 year of public relations experience
Agency experience strongly preferred
Requirements
Strong knowledge of media and news cycles
Ability to work in a deadline-driven environment
Basic understanding of Facebook, Twitter and Instagram
Foundational understanding of Influencer engagement
Must be able to identify and resolve problems in a timely manner
Computer skills, including proficiency in Google Suite (Docs, Sheets, Calendar) and Microsoft Office (Word, Excel, and PowerPoint) in a Mac/iOS environment
Excellent oral and written communication skills
Excellent interpersonal skills
Excellent organizational skills
Benefits
The following benefits description applies to a Publicity Assistant role. Actual benefits may differ depending on the role and title offered. Our hiring team will share more during your first interview.
J/PR offers a competitive benefits package, including:
Competitive hourly pay: $19 - $22/hour commensurate with experience
Commission opportunities
Year-end discretionary bonus
Monthly Cell Phone Stipend
Company contributions to medical, dental, and vision insurance premiums
401K with employer match
Accrued PTO
Birthday PTO
Flexible Release Fridays
Hotel trade with our world-class clients (complimentary stays across our entire portfolio)
Hybrid office schedule (2-3 days in office)
Corporate ClassPass discounts
Pet insurance discounts
Milestone gifts at 1, 5, and 10 years
Annual holiday and summer parties, plus regular socials
Ongoing training and development opportunities
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
Join the Talent Pool
New York, NY Job
Join J/PR's Talent Pool
We understand the value of being passionate about the team you're on, the work you do, and the company that you're a part of, which is why we always accept applications from candidates who feel that passion about J/PR. If you don't see a currently hiring role that aligns with your experience but are excited about the prospect of joining J/PR's team, join our Talent Pool!
While we won't immediately reach out to interview applicants for our Talent Pool, we regularly review these applications and proactively reach out to candidates whose experience and expectations align best with future opportunities as they become available.
Who are we?
J/PR is a global communications firm specializing in public relations, content creation, and social media. We work with some of the best hotels, resorts and lifestyle brands in the world, including Relais & Chateaux, Vail Resorts Hospitality and Hilton Luxury Brands to name a few. You can see our current client list here. Being a part of this international powerhouse agency will connect you to a roster of distinguished hotels, resorts, restaurants, real estate projects, and destinations across the globe, elevating your career (and your frequent flier status). We tell compelling original stories to connect brands to their target audiences. We're passionate, professional, and purpose-driven. We're dedicated to our work, the agency, our clients, and each other.
Forbes said “These are the Women Dictating Where You're Traveling,” and Inc. Magazine featured J/PR in an article titled, “How Two Millennial-ish Women Built a PR Powerhouse.” This is in addition to numerous awards like PR News Best Places to Work, New York Observer PR Power 5 for five years in a row, The PR Net 100, Forbes Five Star Agency, PR Couture Spotlight Agency of the Year, and Crain's Best Places to Work (to name a few).
At J/PR, we're incredibly intentional about our company culture, and we whole-heartedly believe in a work-life blend, where you'll be empowered to continue learning and growing through travel, mentorship, training and retreats, along with a connected company culture.
Who are you?
Creative, collaborative, connected. You strive to be your best, and help others be their best. You're driven, savvy, and solution-oriented. Motivated and passionate, our teams continue to find ways to ideate and innovate, bringing client service to a whole new level.
Culture at J/PR
Culture has always been a core priority at J/PR. As a woman-owned and woman-led agency, J/PR practices a culture of celebration, support and inclusivity; and exercises a dedication to advancement and achievement, as well as flexibility for all-from working mothers, to team members eager to travel the globe and work while doing so-and commitment to fearless feedback.
Since the agency's inception, we have consistently re-evaluated what culture truly means in the workforce of today, and that of tomorrow. Today, that means implementing cultural practices that benefit each and every individual.
The agency is organized to promote collaboration-from client accounts to internal leadership committees. J/PR is dedicated to fostering a culture of celebration, not competition-a “got your back,” not “watch your back” environment (the latter being common in the fiercely competitive PR industry). We regularly decline new business opportunities that don't serve us, and we walk away from clients when the relationship no longer benefits our team. We approach scopes of work from both a financial and staffing perspective, continuing a people-first approach to the work we do each day.
The company's dedication to advancement and achievement means consistent upward mobility for all team members. Our agency has long-standing employee and client retention statistics, which remain a testament to J/PR's overall cultural health, and something to celebrate in a creative and competitive industry where both employee and client turnover are typically high. In 2022, our employee retention rate was 10% higher than the average for US PR agencies.
Meet Our Partners
J/PR was started by two longtime best friends, the spirit of lasting friendship can be felt throughout the agency and is the glue that binds us together.
Jamie Lynn O'Grady founded J Public Relations in 2005.
As the visionary leader of J/PR, Jamie has built the powerhouse agency, combining an exacting mix of methodical media relations, unrivaled strategy and next-level service to transform clients into brand pillars. Jamie's two-fold philosophy that relationships always come first, and PR and social campaigns should forever speak for themselves, has catapulted J/PR to become one of the most respected agencies in travel, tourism, real estate and lifestyle today.
Sarah Evans, NY Business Partner, joined Jamie in the expansion to New York City in 2009.
Sarah Evans is one of the most powerful names in the public relations and social media world, having built J/PR into a bicoastal force with global reach with offices in New York City, San Diego, Los Angeles, London, Toronto and Nashville. The agency specializes in full-service publicity and story-telling including PR, social media, brand partnerships and influencer relations. She is a trusted industry resource, and her deep-rooted relationships are the foundation of many long-term clients (160 clients on 6 continents), an a-list media network and the global JPR team.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
J Public Relations (J/PR) and 20Two Studio (Studio) strongly support equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
J/PR and Studio recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. J/PR and Studio may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
Senior Systems Engineer & Lab Manager
Remote or Plano, TX Job
Company: Worlds Enterprises, Inc.
About Worlds:
Worlds, headquartered in Plano, Texas, is at the forefront of developing and deploying Artificial Intelligence for the physical world. The Worlds AI platform is an end-to-end solution for creating applications that analyze live streaming video from a range of camera types. These systems are powered by our industry leading AI models for object detection. Our clients are using Worlds to solve new and emerging use cases that increase responsiveness and automation in their environment. Our clients are predominately Fortune 2000 companies and government entities.
We are a team of builders who enjoy being part of a vibrant start-up culture and share a passion for learning and helping our customers create new and innovative solutions. Learn more about us at worlds.io and LinkedIn.
Job Description:
The Sr. Systems Engineer and Lab Manager will be a key member of the Federal Operations team. This position is a technical escalation point for teams in remote international geographic locations. The individual will build out, manage and operate the Federal Lab, lead application and infrastructure testing for new software deployments, and lead infrastructure design for the Federal team.
Responsibilities:
The Sr. Systems Engineer and Lab Manager provides support for the offshore Federal team. Due to differing time zones, support must be available between 6:00am and 3:00pm Central Time, or 7:00am and 4:00pm.
24 x 7 on call is required but should be somewhat limited.
The role will collaborate with the Operations and Applications leaders in the design and build out of Lab infrastructure.
Build the BOM for lab equipment orders.
Lead the Federal production infrastructure design.
Work with the Development and Dev Ops teams to validate solutions and meet business needs.
The Sr. Systems Engineer and Lab Manager will manage all day-to-day Lab operations, including testing new application deployments, software updates, hardware changes, as well as create written processes for all Lab activities.
Automate Lab tasks to increase speed and efficiency.
Create Lab reports, performance metrics, application issue reports, etc.
Lead monitoring requirements gathering, testing and configuration.
This position is the escalation point for application and/or infrastructure issues.
Write documentation for Worlds application and 3rd party software deployments, including SOP's (Standard Operating Procedures), knowledgebase articles, etc.
Provide feedback to the development team.
Help test and implement effective system monitoring and performance metrics.
Work with Federal Operations team members to troubleshoot application and infrastructure issues.
Qualifications:
Successful candidates should demonstrate a curious mind, have prior experience on a high performing team, and familiarity with delivering analytic based solutions with clients.
5+ years of Linux experience and knowledge
Extensive experience with Kubernetes; building, deploying and managing containers.
6+ years of experience with server hardware technologies. Dell or Supermicro is a plus
6+ years of technical experience with application, infrastructure, and network technologies
5+ years of experience working as a System or Infrastructure Engineer
Proficient scripting/coding knowledge to be able to automate critical tasks
Knowledge of application testing fundamentals - Performance and load testing
Extensive experience operating and/or implementing system or application monitoring
Ability to effectively manage competing priorities and meet deadlines
Experience profiling applications and infrastructure is a plus
Prior experience working with Federal customers is a plus
Exposure to Machine Learning labeling and data quality review tools and processes a plus
Industry certifications are a plus
Ideal candidates must exemplify a strong desire for learning new technologies and solutions
Must be a US citizen with a valid driver's license and passport.
Benefits:
100% employer-paid medical premiums for employees and
Comprehensive benefits including dental, vision, 401k, and
Flexible workplace environment that includes remote and work-from-home
Employee stock
Qualified candidates should send a cover letter and resume to *****************
Senior Tax Manager
New York, NY Job
Sunset helps tech startups shut down. We're the 1-stop shop for dissolutions, handling all the legal, tax, and operational burdens that go into winding down. We make sure founders and investors avoid penalties, reduce liabilities, and can immediately move on to what's next.
Since coming out of stealth only a year ago, we've helped over 100+ Venture-backed startups shut down, are on a 7-figure revenue run rate, and raised $1.5M from some of the world's best entrepreneurs and investors (Ryan Hoover, Balaji, Pomp, Hiten Shah, Sahil Lavingia, Codie Sanchez, Justin Mares, Lenny Rachitsky, Charles Hudson, Roger Lee, Eric Bahn, and many more).
****About the role****
We are looking for a Senior Tax Manager to join our team and play a crucial role in preparing, filing, and managing all tax related aspects that go into the shutdown process. This position will be responsible for preparing and filing final federal and state corporate tax returns, addressing tax-related questions and issues from clients, and managing the withdrawal of our clients from foreign qualified states.
****About you:****
* 2+ years of experience working on corporate returns (Forms 1120)
* Experience with Drake, CCH Axcess, or comparable system
* An active EA or CPA license
* Passionate about helping businesses and founders during challenging times
* Ability to work independently and manage multiple clients simultaneously
* Strong communication skills to explain tax concepts to non-tax professionals
****In the first month, you'll:****
* Familiarize yourself and collaborate with Sunset's services, client base, internal processes, and our customer success/legal team
* Review and understand the tax implications and state withdrawal processes during a wind-down
* Work with our current external tax provider to transition clients and learn what we've been doing thus far
* Begin preparing corporate tax returns for our clients
****Within the first 3 months, you'll:****
* Independently prep, file, and manage final state and federal corporate tax returns for our clients
* Develop and implement strategies to streamline the tax filing and state withdrawal processes
* Contribute to the improvement of our tax-related service offerings
****Within the first 6 months, you'll:****
* Begin building and managing a team of tax preparers to help us scale
* Be the go-to expert for all tax-related matters within the company
* Identify and implement tax planning opportunities for our clients during the shutdown process
* Mentor junior team members on tax matters and best practices
Maintenance Tech I
Oneida, NY Job
Values: To perform the job successfully, the incumbent's behavior must be consistent with the PRIDE values expected of all Green Empire Farms employees: be Passionate; have Respect; be Innovative; be Driven and strive for Excellence.
Primary Responsibilities:
• Responsible for plant and building maintenance set forth by the facility maintenance manager.
• Follows plant maintenance procedures and preventive maintenance schedule.
• Insures equipment, tools, and spare parts are accounted for and secured when not in use.
• Participates in preventative, predictive and emergency maintenance at facility.
• Responsible for maintaining spirit of teamwork and productivity among fellow maintenance personnel. • Maintaining qualifications through ongoing training programs of new and existing equipment.
• Follows plant maintenance procedures.
• Ensure the efficient and reliable maintenance of the plant for optimized production levels.
• Requires a high degree of ingenuity to support the optimization of plant equipment through performance of corrective/preventative maintenance and the implantation of new products and methods.
• Perform the routine maintenance and preventative maintenance procedures.
• Ensure materials and supplies are available to complete daily assigned maintenance.
• Follow tool control and inventory program to support routine maintenance.
Education/Background Requirements:
• High school diploma or equivalent required.
• Previous related work experience required.
Specific Knowledge, Skills and Abilities Required
• Requires a thorough understanding of all aspects of plant maintenance.
• Good working knowledge of electrical, carpentry, and plumbing.
• Team player with positive work attitude.
Must be willing to travel.
Must be comfortable working at heights.
Working Conditions:
• Environment includes a refrigerated warehouse, where the temperature averages 50°F. The background noise approaches 70 dcbs.
• Must be capable of lifting up to 30 lbs.
Salary Range: $22-28 /hour - competitive salary based on experience
Founding Full-Stack Engineer
New York, NY Job
**Compensation** * Compensation Range $170K - $200K • Offers Equity Sunset helps tech startups shut down. We're the 1-stop shop for dissolutions, handling all the legal, tax, and operational burdens that go into winding down. We make sure founders and investors avoid penalties, reduce liabilities, and can immediately move on to what's next.
Since coming out of stealth only a year ago, we've helped over 120+ venture-backed startups shut down, are on a 7-figure revenue run rate, and raised $1.5M from some of the world's best entrepreneurs and investors (Ryan Hoover, Balaji, Pomp, Sahil Lavingia, Codie Sanchez, Lenny Rachitsky, and many more).
****About the role****
We're excited to hire our first Full-Stack Founding Engineer to help us build tools that assist founders during some of their toughest times. This Engineer will be responsible for architecting and developing our core platform - someone who will make critical technical decisions that will shape our product and company. Your work will have a direct impact on our ability to scale and provide an incredible experience for our clients.
****About you:****
* 3+ years of experience as a full-stack software engineer, with a track record of building beautiful and scalable systems
* Strong proficiency in at least one frontend and backend language/framework
* Experience with cloud platforms and DevOps practices
* We use Remix, Typescript, Ruby on Rails, Postgres, Redis, and are hosted on Render, but knowing these exact technologies is not a requirement, just a plus!
* A "I might not know how to do that, but I know how to figure it out attitude"
* Ability to translate loose business requirements and/or wireframes into technical solutions
* Strong communication skills to explain complex technical concepts to non-technical stakeholders
* Passion for making a positive impact in the startup ecosystem
****In the first month, you'll:****
* Immerse yourself in our existing internal admin and external client web dashboards
* Ramp up on our service offerings, target market, and of course get to know our awesome team
* Setup and familiarize yourself with our repositories, task management tools, and dev environment
* Collaborate closely with our CTO
* Implement and ship your first project
****Within the first 3 months, you'll:****
* Be able to scope and work on projects self-sufficiently
* Participate in code reviews, and contribute in other ways (testing, visibility, etc.) to improve reliability and quality of the codebase
****Within the first 6 months, you'll:****
* Contribute to the team roadmap and technical direction
* Be an expert in a few areas of our product and customer experience journey
* Have shipped a major feature or product line
Compensation Range: $170K - $200K
Director of CloudOps
Remote Job
**Our Vision** As an experience management (XM) leader, we aspire to make human experiences the heart of every business. To realize that vision, we strive to create an inspiring work environment that improves the lives of our employees. **Our Team** Our technology team is comprised of problem-solving technologists in software engineering, cloud architecture, and data services who develop the technology and tools our clients use, maintain best-in-class data systems, and push cutting-edge innovations that scale our technologies for the future. Our associates are passionate, committed to continuous improvement, and continually look for opportunities to make a difference.
**Our values** ****About SMG****
* Teamwork - Recognize and reward cooperation; collaborate to define and accomplish common goals
* Integrity - Consistently do the right thing; be honest and always keep your word
* Excellence - Establish and maintain very high standards for quality and achievement
* Respect - Value others; acknowledge that others' ideas and views matter, treat everyone fairly
* Service - Be helpful; proactively deliver on others' expectations, be responsive and adaptable
**Diversity, equity, and inclusion**
We firmly believe all benefit when everyone is heard, recognized, and valued. Our commitment to diversity, equity, and inclusion fundamentally shapes and influences how we operate as a company-from recruiting + hiring practices to ongoing training initiatives, interpersonal communications, and everything in between.
We embrace our collective differences and value how they enhance SMG's ability to achieve its overall mission. Our workplace policies and practices support the cultural tone of inclusion and respect for all employees, partners, and suppliers-enhancing the work we do for our clients and fueling our success.
**Director of CloudOps**
Remote Full Time Manager/Supervisor As a Director of CloudOps, you will develop and implement strategic plans to enhance the efficiency, scalability, and security of Cloud operations. You will lead and mentor the CloudOps team, fostering a culture of continuous improvement and innovation.
SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other location-centric consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies.
We offer our talent -
* Work hard, have fun environment - We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.
* Ample opportunities to learn and grow.
* Fully Remote, Contract or Fulltime position
* Unlimited PTO
* Diverse, experienced, friendly team which will welcome you, support you and challenge you.
* We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company's success.
As a Director of CloudOps at SMG, this is what you will do:
* Oversee the management and optimization of all IaaS, PaaS and SaaS infrastructure to ensure it meets the needs of the business.
* Implement and manage monitoring tools to ensure high performance and availability of IaaS, PaaS, SaaS products.
* Direct and improve incident management processes to rapidly resolve operational issues and restore services.
* Ensure CloudOps complies with relevant security standards and data protection regulations.
* Work closely with Engineering to ensure that changes are deployed into Production with precision and quality.
* Develop and control the budget for CloudOps ensuring cost-effectiveness and resource optimization.
* Manage relationships with technology vendors and service providers to ensure favorable terms and high-quality services.
* Customer Collaboration: Work closely with customer support teams to align operations with customer needs and enhance satisfaction.
* Stay abreast of industry trends and technological advancements to drive innovation and maintain competitive advantage.
You are a perfect match for the role if you have:
* Bachelor's or Master's Degree: In Computer Science, Information Technology, Information Systems, or a related field.
* Extensive IT Operations Experience: At least 10 years in IT operations with a strong focus on software as a service (SaaS) environment.
* Leadership Experience: Minimum of 5 years in a leadership role managing IT or CloudOps teams, with a proven track record in successfully scaling operations.
* Azure Cloud Experience: 7+ years of experience in designing, supporting, and optimizing Azure cloud environments, with specific experience in networking and data.
* Vendor Management: Skills in managing relationships with software vendors, cloud service providers, and other technology partners.
About SMG:
SMG is a leading experience management (XM) provider, accelerating revenue for restaurants, retailers, and other location-centric consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history rooted in The Service Profit Chain, SMG is the industry's only software with a service (SwaS) provider-uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. To learn more about our customer, employee, and brand experience management (XM) solutions, visit
This is an on-call position. Candidates should be looking for part-time work evenings and weekends on a casual basis. Responsible for providing efficient service and meaningful experiences. The banquet bartender is also responsible for making each banquet visually appealing and focusing on outstanding guest service.
The banquet bartender interacts with our guests and ensures they have a great experience. Responsible for positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner making them feel welcome, comfortable, important, and relaxed.
ESSENTIAL DUTIES AND RESPONSIBILITIES of the banquet bartender include the following:
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Responsible for mixing and serving alcoholic beverage and/or non-alcoholic beverages to guests and servers according to established recipes and procedures.
- Accurately account for all revenue related to the sale or service of beverage products.
- Responsible for receiving, issuing, and keeping necessary records of liquor and supplies.
- Maintains a neat and clean bar station on a continual basis.
- Perform all Banquet side work as designated by the Banquet Captain.
- Knowledge of the Dram Shop Act and Bartender's responsibilities and rights under it.
- Knowledge of all NYS Lottery, gaming, and beverage regulations.
- Participates as a team member with all Beverage Servers, Barbacks, Utilities, Supervisors, and any other associates to ensure efficient operational standard.
- All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required. Minimum of two to three years previous experience required.
Security Officer/EMT
Vernon, NY Job
Responsible for properly executing security duties on assigned shift to adequately protect the life and property of customers, associates, and the company's property. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
+ Provide excellent guest service to both internal and external guests.
+ Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
+ Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the facility.
+ Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.
+ Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
+ Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.
+ Operates company vehicles as directed to do so.
+ Maintains a working knowledge of the Company's facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible.
+ Ensures safe transportation of company moneys, assists in the opening and closing of the gaming floor.
+ Interacts with customers and Associates in a positive, professional manner.
+ Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
+ Facilitates the flow of information by attending regularly scheduled departmental meetings.
+ Maintains a series of non-critical keys, accessing locked areas as necessary.
+ Accepts identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.
+ May be designated as officer-in-charge to function as a supervisor for a shift.
+ All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have successfully completed a nationally recognized course for Emergency Medical Technicians and must have passed a national registry examination. Must be a New York State licensed Security Guard.
Main Banker
Vernon, NY Job
Friday, Saturday, and Sunday 8am to 5pm. Responsible for assisting cashiers with transactions and for balancing all cash transactions within the cage department, maintaining accuracy throughout all phases of the balancing process.
ESSENTIAL DUTIES AND RESPONSIBILITIES of the main banker include the following:
- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Verifies all money drops and deposits money into appropriate accounts.
- Reconciles accounts.
- Maintains various records of Main Bank activities.
- Pulls and counts mutilated money, preparing it to be returned to the bank.
- Facilitates the flow of information, by attending regularly scheduled departmental meetings.
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
- All other duties as assigned.
EDUCATION and/or EXPERIENCE:
High School diploma or (GED) required. Some college courses in Banking and Finance or related area preferred.
Friday, Saturday, Sunday 8am to 5pm