Medical Receptionist jobs at NYU Lutheran Medical Center - 28 jobs

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Senior Medical Secretary - Perlmutter Cancer Center - Mineola - BMT Office Practice. In this role, the successful candidate Schedules appointments in Hospital Information Systems. Liaison with referring physicians office staff. Answers and filters phone calls accordingly in a timely manner and utilizes Cyracom when necessary. Responsible for the pre-registration, and completing the registration process. Creates the first impression of the institution's services to patients, families, and other external customers. Obtains demographic information, prescriptions and applicable medical documents, and insurance information. Ensures patients, families, and other external customers understands required financial responsibilities and expectations. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Job Responsibilities: * Performs other duties as assigned. * Schedules patient. May call patients to confirm appointment and location and necessary items to bring along with any instructions for preparation for an exam. * Communicates with patients, referring physician offices and fellow staff members in a helpful, friendly and professional manner. Answers and filters phone calls properly in a timely manner. Understands the phone functions to receive and directs calls, forwards and transfers and uses Cyracom phone for patients with different preferred first languages. * Completes check in and registration when patient arrives. Includes using the RELATE model when communicating with patients and their families. Ensures patients or their representatives are informed of regulations surrounding the required consents at the time of registration or thereafter. Collects co-pays, or other patient responsibilities per NYU Winthrop Hospital Point of Service collection policies and procedures. * Verifies documentation for accuracy. This may include prescription, insurance card, photo IDs, thorough patient index search to avoid duplication of Medical record number. Minimum Qualifications: To qualify you must have a High School Diploma or Equivalent. 1- 2 years Customer Service experience. Strong communication (both oral and written), multitasking, detail orientation, organizational, excellent customer service, and interpersonal skills. Basic computer skills including Microsoft Office applications ( Excel, Word, and Outlook ). Knowledge of medical terminology. Preferred Qualifications: 1- 2 years Scheduling experience in a medical office or a Healthcare facility setting. Knowledge of software systems (i.e. Epic, Carestream, Soarian etc.). Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $36,599.68 - $60,028.44 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Secretary I - NYU Langone Plastic Surgery Associates - Patchogue. In this role, the successful candidate Performs diversified secretarial duties necessary to maintain and support the Practice and/or department. Duties may include scheduling appointments, insurance verification, referrals, prior authorizations for visits and/or procedures, compiling and recording medical charts, reports, and correspondence. Assists with the organization, maintenance, and flow of information and patients throughout the department. Job Responsibilities: * Performs other duties as assigned. * Provides administrative support to the practice physicians and management. Answers telephone. Greets visitors and responds to routine questions. Maintains efficient filing system. Opens and distributes mail. Schedules appointments and maintains calendar. Types reports, memos, forms, letters, etc. Transcribes. May make travel arrangements Processes vouchers for reimbursement and maintain ongoing records of expenses. May maintain Physician academic calendar. * Maintains patient files. Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient's electronic chart and flags appropriately. * Ensures proper referrals are in place for patient visits. Reviews superbills for missing information. Updates demographics in EPIC. Provide patients with HIPAA documentation. * Makes appointments for patients and or families and maintain that patient's appointment accordingly. Confirms all new patient and follow up appointments. Prints weekly and daily schedules for the physicians. Schedules patient appointments in accordance with the office policy and patient schedules. Reschedules patients from the bump list. Contacts patients who did not show up for their appointments and document in chart. * Types and maintains correspondences that are required for patient compliance of care. Edits/ types dictation of patient consultation and follow-up letters, and all other correspondence. * Obtains all referrals and authorizations required by insurance carriers for patient services. Retrieves examination and procedure authorizations and referrals. Obtains admission authorizations and any other authorization required by division. * Provides support for Special Procedures in regards to physician scheduling. May collect data for Monthly reports and coordinates results from various sections. Minimum Qualifications: To qualify you must have a High School or Equivalent Required.1- 2 years Secretarial experience in a medical or a health care facility setting. Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, and interpersonal skills. Knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook). Knowledge of medical terminology and medical office procedures. Preferred Qualifications: Associate's Degree in a related field. 3-5 years prior experience with surgical scheduling and obtaining authorizations for visits/ procedures. Knowledge of EPIC. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,165.00 - $54,278.86 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Secretary I - Urology - Garden City. In this role, the successful candidate Performs diversified secretarial duties necessary to maintain and support the Practice and/or department. Duties may include scheduling appointments, insurance verification, referrals, prior authorizations for visits and/or procedures, compiling and recording medical charts, reports, and correspondence. Assists with the organization, maintenance, and flow of information and patients throughout the department. Job Responsibilities: * Performs other duties as assigned. * Provides administrative support to the practice physicians and management. Answers telephone. Greets visitors and responds to routine questions. Maintains efficient filing system. Opens and distributes mail. Schedules appointments and maintains calendar. Types reports, memos, forms, letters, etc. Transcribes. May make travel arrangements Processes vouchers for reimbursement and maintain ongoing records of expenses. May maintain Physician academic calendar. * Maintains patient files. Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient's electronic chart and flags appropriately. * Ensures proper referrals are in place for patient visits. Reviews superbills for missing information. Updates demographics in EPIC. Provide patients with HIPAA documentation. * Makes appointments for patients and or families and maintain that patient's appointment accordingly. Confirms all new patient and follow up appointments. Prints weekly and daily schedules for the physicians. Schedules patient appointments in accordance with the office policy and patient schedules. Reschedules patients from the bump list. Contacts patients who did not show up for their appointments and document in chart. * Types and maintains correspondences that are required for patient compliance of care. Edits/ types dictation of patient consultation and follow-up letters, and all other correspondence. * Obtains all referrals and authorizations required by insurance carriers for patient services. Retrieves examination and procedure authorizations and referrals. Obtains admission authorizations and any other authorization required by division. * Provides support for Special Procedures in regards to physician scheduling. May collect data for Monthly reports and coordinates results from various sections. Minimum Qualifications: To qualify you must have a High School or Equivalent Required.1- 2 years Secretarial experience in a medical or a health care facility setting. Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, and interpersonal skills. Knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook). Knowledge of medical terminology and medical office procedures. Preferred Qualifications: Associate's Degree in a related field. 3-5 years prior experience with surgical scheduling and obtaining authorizations for visits/ procedures. Knowledge of EPIC. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,278.86 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Senior Medical Secretary (FGP) - Manhattan, Orthopedics. In this role, the successful candidate The Senior Medical Secretary performs administrative and surgical coordination tasks to support daily practice operations. This role is responsible for scheduling patient visits and procedures in collaboration with other areas within the Medical Center, handling patient phone calls, and maintaining efficient provider schedules. Job Responsibilities: * Schedules appointments for visits, treatments, and surgical procedures, * Reviews appointment confirmation responses and manages waitlists, * Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, * Obtains authorizations for services as needed, * Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner, * Handles faxes and mail, * Prepares standard letters and forms as needed, * Performs other duties as needed Administrative Physician and Practice Support * Schedule surgeries in EPIC. * Prepares the daily schedule and manages the OR template. Must be able to create and send calendar invites. * Discuss surgical appointment details which may include explaining patient's arrival time, fasting instructions and other expectations. * Scan all necessary documents related to the surgical appointment * Review chart to make sure all required elements are in EPIC (Labs, medical clearance, EKG etc.) * Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. * Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. * Maintains cooperative and professional relationships with physicians, nurses, and office staff. * Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. * Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. * Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff * Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. * Provides patients with non-clinical instructions for any upcoming appointments/procedures. * Promotes the use and sign-up of MyChart * Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. * Reviews the waitlist periodically and ensures patients are being called and offered appointments. * Responsible for rescheduling patients when physicians are out or blocking their schedules. * Organizes and distributes mail and faxes. * Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. * Manages the physician's calendars including creating and sending calendar invites. * Releases medical records in accordance of HIPPA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. * Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. * Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. * Follows up with the physician on any outstanding messages related to patient care * Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. * Refers Surgical and Infusion scheduling to Senior Medical Secretary * Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. * Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal * Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. * Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when required * Responsible for Patient, Referral and Authorization workqueues * Obtains and documents referrals received in EPIC. * Collaborates with other NYU Langone sites to ensure seamless continuation of care. * Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks) * Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. * Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization * Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. * Performs other related duties as needed by providers and supervisor Patient Experience and Access * Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. * Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) * Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate * Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. * Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. * Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) * Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience. * Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. Minimum Qualifications: To qualify you must have a High School diploma. Three years of relevant medical clerical experience. Must include prior physician practice experience and knowledge of medical terminology. . Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communications skills required. Preferred Qualifications: Background in computer literacy preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $79,093.35 - $79,093.35 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Secretary I - Perlmutter Cancer Center - Mineola. In this role, the successful candidate Performs diversified secretarial duties necessary to maintain and support the Practice and/or department. Duties may include scheduling appointments, insurance verification, referrals, prior authorizations for visits and/or procedures, compiling and recording medical charts, reports, and correspondence. Assists with the organization, maintenance, and flow of information and patients throughout the department. Job Responsibilities: * Performs other duties as assigned. * Provides administrative support to the practice physicians and management. Answers telephone. Greets visitors and responds to routine questions. Maintains efficient filing system. Opens and distributes mail. Schedules appointments and maintains calendar. Types reports, memos, forms, letters, etc. Transcribes. May make travel arrangements Processes vouchers for reimbursement and maintain ongoing records of expenses. May maintain Physician academic calendar. * Maintains patient files. Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient's electronic chart and flags appropriately. * Ensures proper referrals are in place for patient visits. Reviews superbills for missing information. Updates demographics in EPIC. Provide patients with HIPAA documentation. * Makes appointments for patients and or families and maintain that patient's appointment accordingly. Confirms all new patient and follow up appointments. Prints weekly and daily schedules for the physicians. Schedules patient appointments in accordance with the office policy and patient schedules. Reschedules patients from the bump list. Contacts patients who did not show up for their appointments and document in chart. * Types and maintains correspondences that are required for patient compliance of care. Edits/ types dictation of patient consultation and follow-up letters, and all other correspondence. * Obtains all referrals and authorizations required by insurance carriers for patient services. Retrieves examination and procedure authorizations and referrals. Obtains admission authorizations and any other authorization required by division. * Provides support for Special Procedures in regards to physician scheduling. May collect data for Monthly reports and coordinates results from various sections. Minimum Qualifications: To qualify you must have a High School or Equivalent Required.1- 2 years Secretarial experience in a medical or a health care facility setting. Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, and interpersonal skills. Knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook). Knowledge of medical terminology and medical office procedures. Preferred Qualifications: Associate's Degree in a related field. 3-5 years prior experience with surgical scheduling and obtaining authorizations for visits/ procedures. Knowledge of EPIC. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $56,873.24 - $57,943.90 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Companion Pet Hospital is thrilled to offer world-class service to companion animals while continually expanding our knowledge and skillsets. Our hospital has been AAHA-accredited for twenty-five years, and we are proud to be certified as a Fear-Free and Cat-Friendly Practice. Our hospital is host to a very experienced team that delivers individualized, respectful services with an emphasis on owner education. Companion Pet Hospital is very active in the community that has given so much back to us. We currently partner with several rescue groups to provide physical exams to shelter animals. No matter the service, we strive to ensure we are offering pets the best possible attention and care they can receive, whether that is preventative care, dentistry, or surgery. We offer personalized health care packages for puppies and kittens, mature adults, and animals in their senior years. Companion Pet Hospital is equipped with the latest technology to perform routine and more complex surgeries. We offer spays and neuters in addition to soft-tissue and orthopedic surgery if necessary. To maximize pet wellness, our team specializes in integrative medicine techniques including laser therapy and acupuncture when pets are not responding to conventional medicine. Fishkill is an upscale town in southern New York. This city retains the communal atmosphere it did four centuries ago while providing residents with a suburban lifestyle. While still in the NYC metropolitan area, Fishkill is surrounded by nature trails, sandy lake beaches, and bubbling brooks. Explore acres of state parks, take the kids for a splash at SplashDown Beach, or enjoy locally brewed cider. Fishkill offers residents a breath of fresh air and a healthy work/life balance with convenient access to all New York City has to offer. To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Saturday availability required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay range: $18-20/hr depending on experience Job Type: Part-time We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I, FGP - Hem/Onc - NYU Huntington Medical Group. In this role, the successful candidate will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,168.00 - $54,168.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Secretary I - Hem/Onc - Mineola. In this role, the successful candidate Performs diversified secretarial duties necessary to maintain and support the Practice and/or department. Duties may include scheduling appointments, insurance verification, referrals, prior authorizations for visits and/or procedures, compiling and recording medical charts, reports, and correspondence. Assists with the organization, maintenance, and flow of information and patients throughout the department. Job Responsibilities: * Performs other duties as assigned. * Provides administrative support to the practice physicians and management. Answers telephone. Greets visitors and responds to routine questions. Maintains efficient filing system. Opens and distributes mail. Schedules appointments and maintains calendar. Types reports, memos, forms, letters, etc. Transcribes. May make travel arrangements Processes vouchers for reimbursement and maintain ongoing records of expenses. May maintain Physician academic calendar. * Maintains patient files. Scans all patient information reports, insurance information and patient demographic, progress notes, etc. in designated section of patient's electronic chart and flags appropriately. * Ensures proper referrals are in place for patient visits. Reviews superbills for missing information. Updates demographics in EPIC. Provide patients with HIPAA documentation. * Makes appointments for patients and or families and maintain that patient's appointment accordingly. Confirms all new patient and follow up appointments. Prints weekly and daily schedules for the physicians. Schedules patient appointments in accordance with the office policy and patient schedules. Reschedules patients from the bump list. Contacts patients who did not show up for their appointments and document in chart. * Types and maintains correspondences that are required for patient compliance of care. Edits/ types dictation of patient consultation and follow-up letters, and all other correspondence. * Obtains all referrals and authorizations required by insurance carriers for patient services. Retrieves examination and procedure authorizations and referrals. Obtains admission authorizations and any other authorization required by division. * Provides support for Special Procedures in regards to physician scheduling. May collect data for Monthly reports and coordinates results from various sections. Minimum Qualifications: To qualify you must have a High School or Equivalent Required.1- 2 years Secretarial experience in a medical or a health care facility setting. Strong communication (both oral and written), multitasking, detail oriented, organizational, customer service, and interpersonal skills. Knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook). Knowledge of medical terminology and medical office procedures. Preferred Qualifications: Associate's Degree in a related field. 3-5 years prior experience with surgical scheduling and obtaining authorizations for visits/ procedures. Knowledge of EPIC. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,164.99 - $54,278.86 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Medical Secretary, Comprehensive Epilepsy. In this role, the successful candidate Position Summary:Responsible for providing basic support services for Medical Office intake operations. Assist with post-visit inter-departmental scheduling for patient visits, treatments, and procedures in collaboration with other areas within the Medical Center. Obtains pre-authorizations/certifications for treatments and diagnostic procedures as appropriate. May provide assistance to less senior staff and cover the front-desk as needed. Job Responsibilities: * Performs other related duties as needed by providers and supervisors. * Provides reception assistance (i.e. greet patients, answer calls, requests for assistance are directed to proper individual, etc.) Screens telephone callers in pleasant and a professional manner; handles call; take messages or directs caller to appropriate person or area. * Schedules routine appointments and follow ups for visits and procedures that do not require/or have already been pre-authorized. Prepares the daily schedule. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary. * Responsible for patient check-in and check-out. Gathers all patient demographic related data and materials from patients and/or their representatives. Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Collect and ask patients to sign patient related documents including HIPAA, MSPQ, ABN, etc. Follow up with patients and/or their representatives, physician offices, etc to gather missing data and materials in order to complete the intake process, or refers to more senior level staff. * Scan all necessary documents (insurance cards, lab requisitions, etc) into the intake system. * Monitors intake work queue for timely intake completion. * Refers patients who have a question regarding insurance coverage or are in need of counsel on financial matters based on established criteria (e.g., denial of electronic insurance eligibility, ABN questions/concerns, questions regarding insurance or pay-or restrictions, making payment, multi plan determinations, any and all issues/questions/concerns relating to financial matters) to the Business Office Associate. * Maintains cooperative and professional relationships with physicians, nurses and office and clinical staff. * Types routine material such as forms and letters, envelopes, etc. Types materials neatly, accurately and according to instructions. Writes materials clearly and legibly. * Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. * Maintains and receives files for area. Maintains files in organized and up-to-date manner in order to facilitate their retrieval. Completes filing in accordance with departmental procedures. Sorts and distributes documents and forms for area section. Distributes materials according to content of communications and departmental procedures. Logs in materials with respect to time and data when applicable. Processes incoming and outgoing documents. Completes forms neatly. Secures appropriate signatures and forwards documents/forms to correct destination based on pertinent Medical Center procedures. Maintains copy for files. Faxes documents in accordance with departmental procedures. * Maintains supplies and cleanliness of space, restocks supplies as needed. Notifies supervisor of any shortage of supplies. * May assist, provide guidance and/or train less senior staff with completing intake related duties. * Prepares simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. May maintain routine calendar, assist in basic preparing for conferences and the related duties. * Maintains workload statistics and other data for departmental records. Records statistics in established time intervals designated by supervisor. Follows instructions given by supervisor and prepares information neatly. * Primarily responsible for taking patient phone calls and scheduling over the phone. Greets and screens telephone calls in a pleasant and professional manner. Schedules appointments for visits, procedures and follow-ups. Collects patient demographic related data, electronically verifies insurance eligibility, coordinates pre-authorizations as appropriate, takes medical history, and assigns appointment to Physician based on procedure and insurance coverage. Refers Surgical and Infusion scheduling to Senior Medical Secretary * Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Collaborates with other areas of the Medical Center as well as Insurance providers to obtain pre-authorizations/certifications for treatments and diagnostic procedures, and ensures patient is eligible at the time of their appointment. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion. * Responsible for Pre-Authorizations and Certifications with the exception of surgical procedures. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information. Minimum Qualifications: To qualify you must have a High School diploma. One year of relevant medical clerical experience. Must include prior physician practice experience and knowledge of medical terminology. Background in computer literacy preferred. Light, accurate keyboarding skills required. Excellent organizational, interpersonal and communications skills required. Preferred Qualifications: Preferred Qualifications:Knowledge of computer-based scheduling and appointment programs. Excellent telephone skills. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $69,604.56 - $69,604.56 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non-profit organization, The Toby Project, the objective of which is to solve New York City's pet overpopulation problem (approximately 10,000 dogs and cats lose their lives each year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursing team instill, with confidence, what every pet owner desires--the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24-hour nursing care, specialty care and State of the Art Equipment. To learn more about us click City Vet! Schedule: Weekends Only Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. May be exposed to loud barking and brief periods of unpleasant odors. You will have opportunities through a variety of virtual and hands on, interactive training and continuing development to be a master of your role or trying to grow into that next career move! Qualifications We're looking for: * Experienced Receptionist with a minimum of 2-year veterinary experience- Required * Experience with Cornerstone software- Required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Schedule: Weekends Only Pay range: $22-27/hr We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Secretary I - Intake/Scheduler, FGP - Radiology - Riverhead. In this role, the successful candidate The Faculty Group Practice Sec I will perform a variety of front-end administrative tasks to support practice operations including greeting patients, answering calls, scheduling patient appointments and other administrative duties as needed. Job Responsibilities: ? Schedules appointments for visits, treatments, and procedures. ? Reviews appointment confirmation responses and manages waitlists. ? Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms, ? Obtains authorizations for services as needed. ? Answers calls and takes messages. Addresses questions or routes messages to appropriate contact in a clear and timely manner. ? Handles faxes and mail. ? Prepares standard letters and forms as needed. Administrative Physician and Practice Support ? Demonstrates knowledge of the organization's patient experience expectations and Service Standards and incorporates them in to the performance of duties. ? Supports patient access activities (i.e. greets patients, collects information, answers questions, requests for assistance are directed to proper individual, etc.). Answers phones and screens incoming calls. Provides information, take messages, or redirects calls to the appropriate person. ? Maintains cooperative and professional relationships with physicians, nurses, and office staff. ? Exercises skill in prioritizing assignments in order to complete work in a timely manner when there are changes in workload, assignments, pressures of deadlines, competitive requirements, and/or a heavy workload. ? Demonstrates communication skills: using appropriate vocabulary and grammar when obtaining and conveying information to patients, physicians, nurses, and staff at various levels; in person, over the phone, in writing, and in electronically sent messages. ? Participates in training staff in registration and office policies and responsibilities. May assist, provide guidance and/or train less senior staff. ? Reviews all assigned in-basket messages and patient emails before routing to the appropriate provider which includes staff messages, appointment notifications, etc. ? Provides patients with non-clinical instructions for any upcoming appointments/procedures. ? Promotes the use and sign-up of MyChart. ? Follows scanning guidelines and best practices for importing outside documents- results, records, forms, etc. ? Reviews the waitlist periodically and ensures patients are being called and offered appointments. ? Responsible for rescheduling patients when physicians are out or blocking their schedules. ? Organizes and distributes mail and faxes. ? Has a general knowledge of the practice/physician specialty including conditions and treatments and scheduling scripts. ? Manages the physician's calendars including creating and sending calendar invites. ? Releases medical records in accordance of HIPAA and FGP ROI procedures. Documents disclosures in Epic and fulfills requests within a 10 day timeframe. ? Processes incoming and outgoing documents via paper and electronic records. Scans, uploads and forwards appropriate information within EPIC. ? Completes forms legibly and accurately. Forwards areas requiring clinical information to LPN, RN or Licensed Provider. Secures appropriate signatures and forwards documents/forms to correct destination. ? Follows up with the physician on any outstanding messages related to patient care. ? Answers patient questions to ensure understanding and patient satisfaction, or refers them to more senior level staff. Maintains confidentiality on matters to which they are privileged. Refers all questions/queries related to medical diagnosis or treatment to RN/provider. ? Refers Surgical and Infusion scheduling to Senior Medical Secretary. ? Prepares routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reviews work for accuracy and completeness. ? Receives prescription refill requests, locates requested prescription in EMR, and tasks RN, LPN, or Provider to evaluate, set up and/or process for renewal. ? Communicates with pharmacies and patients to clarify prescription questions and/or concerns, related to patient demographic, insurance, and status information. Refers questions related to prescription information to RN/LPN/Provider. ? Initiates and follows-up on pre-authorizations and appeals and arranges peer-to-peer communication when require. ? Responsible for Patient, Referral and Authorization work queues. ? Obtains and documents referrals received in EPIC. ? Collaborates with other NYU Langone sites to ensure seamless continuation of care. ? Remains current on latest best practices, policies and protocols (including workflow updates, FOCUS trainings, and job-related tasks). ? Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed. ? Communicates with patients, providing all scheduling instructions, clarification, updates on status or changes and answering related questions for any upcoming appointments/procedures. Communicate with patients regarding status of referrals and/or authorization. ? Assists with the completion of special projects, reports and activities. Ensures requested and related information is accurate and complete. Brings any problems or questions to supervisor attention. Patient Experience and Access ? Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter. ? Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off) ? Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate ? Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. ? Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate. ? Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.) ? Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote positive patient experience. ? Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles. ? Performs other related duties as needed by providers and supervisor. Minimum Qualifications: To qualify you must have a High School Diploma. Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required. Basic knowledge of word processing, spreadsheet, database and Internet applications required. Light, accurate keyboarding skills required. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience. Preferred Qualifications: Preferred Qualifications:Intermediate knowledge of computer-based scheduling and appointment programs strongly preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $54,168.00 - $33,072.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

At Inwood Animal Clinic, we specialize in quality veterinary care for pets of all ages. We are available to address any potential issues, so our patients will enjoy a lifetime of great health. Our goal is to deliver top-quality care for every animal that walks through our doors. We've been serving New York City since 2008. We're conveniently located on Broadway between Academy Street and 204th Street To learn more about us, click here: Inwood Animal Clinic Job Type: Part-Time with the possibility of Full-Time in the future Job Description Job duties include, but are not limited to: Greeting clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, maintain the visual appeal or the hospital reception area, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Fluent in Spanish and English preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay range: $17-$22 per hour, depending on experience Job Type: Part-Time & for Full-Time We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

At West Hempstead Animal Hospital, we provide a wide range of services from Vaccinations, Health Certificates and Disease prevention to Orthopedics and Cardiology. We offer complete dental care, weight management consultations, soft tissue surgery, as well as diagnosis and treatment of internal medicine cases. Our patients include dogs, cats, rabbits, ferrets, and other pocket pets. Our staff is made up of friendly, caring, well trained professionals. Our receptionists greet clients personally and pleasantly, and our licensed veterinary technicians are able and willing to support our doctors to provide top quality care to our patients. The highly trained doctors at Yorktown Vets are dedicated to providing the best and latest medical care and surgical care in our state-of-the-art hospital. Many of our staff members have been working with us for years. Our facility has State of the Art medical equipment enabling us to provide in house laboratory diagnostics and digital radiology for top quality diagnostics. We were even recently named 2021 Best Veterinarian of Nassau County! To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay range:$18+/hr depending on experience and skill level We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2

PAWSitive Veterinary of New York is a full-service, small animal practice in Brooklyn. We provide high-quality, comprehensive care including preventative medicine, wellness care, dentistry, in-house diagnostics, surgery, and more. Our fantastic team of doctors and technicians is devoted to caring for each pet as their own. We pride ourselves on maintaining ambitious standards with client-centered service. PAWSitive Veterinary's goal is to keep pets healthy and happy through preventative medicine where we can catch and treat medical conditions early on. We partner with clinics in the area to have a wide selection of emergency referral services at our fingertips when our clients are in need of after-hours or critical care. Brooklyn is New York City's most populous borough. We are located on the west side of the island in proximity to many parks and dog-friendly areas. The area is home to iconic New York attractions like Coney Island, the Brooklyn Bridge, and some of the best New York-style pizza. Head to Brooklyn Heights for breathtaking views of the Manhattan skyline. Sports fans can enjoy a game of professional basketball, hockey, or baseball. Enjoy all the amenities and entertainment NYC has to offer while experiencing a more laid-back lifestyle. From delicious Italian restaurants in Bensonhurst to beautiful neighborhood parks, Brooklyn is a state of mind as well as a dynamic community! To learn more about us, click here! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay range: $16-19/hr depending on experience We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Per Diem - Representative, Patient Access Services - Mineola. In this role, the successful candidate is responsible for completing the registration process and creating the first impression of the institution's services to patients, families and other external customers. Articulate required information in a manner that patients, guarantors and family members understand, ensuring clear explanation of their financial responsibilities and expectations. Assume clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Job Responsibilities: * Perform other duties as assigned. * Complete the pre-arrival, check-in and call-in registration, benefit and insurance verification and patient liability collection for all scheduled appointments. * Interview patients and guarantors to obtain screening information for financial counseling. * Work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services. * Perform financial clearance for claim processing during registration by interviewing patients, collecting and recording all necessary information such as proper insurance, payor plan choice, billing address, and guarantor and, or subscriber information assigned in the ADT system. * Ensure patients and or representatives are informed of regulations surrounding the required consents at the time of registration or thereafter. Ensure co-pays, co-insurance, and deductible are collected per Point of Service collection policies and procedures. * Investigate and resolve various error worklist on a daily basis. Minimum Qualifications: To qualify you must have a High School or GED Preferred Qualifications: Certified Healthcare Access Associate (CHAA). 1-2 years Customer service experience in a healthcare or related setting. Basic computer skills, including Microsoft Office applications (Outlook, Word and Excel) . Excellent communication (both written and oral), detail orientation, customer service, organization, and multitasking skills. Customer service experience in a Healthcare or related setting. Knowledge of medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.17 - $23.17 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center-an advanced heart disease diagnostic and treatment facility-as well as a modern ambulatory surgical pavilion with specialized services including women's imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital-Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital-Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices. For more information, go to NYU Langone Hospital-Suffolk, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Access Associate - Part Time, Nights - FIN-Patient Access - Friday 11:00PM-7:00AM, Saturday 11:00PM-7:00AM. In this role, the successful candidate The associate interviews the patient to obtain necessary identification information and prepares the required forms to obtain treatment, billing or record release authorization. The associate applies ID bands to patient when necessary following the two identifier rule. They have contact with insurance companies for notification or other information. They educates patients about Advance Directives and Charity Care when necessary and performs other clerical duties where needed. The associate represents the Emergency Department, Pre Surgical Testing, Bed-board, Central Registration, Radiology, Women Imaging, Bellport Primary, Wound Care sites, Nursing and other ancillary areas serving as a liaison between patients and staff, by entering arriving patients into the computer system to allow for patient processing and throughput. In addition, the Patient Access Associates assist departments with projects and various duties deemed by the Management staff Job Responsibilities: * Asks appropriate questions to obtain correct identification information. * Obtains the correct Demographic, Guarantor, Next of Kin, and Emergency Contact information * Obtains current insurance coverage, and identification. * Able to ascertain the correct Coordination of Benefits (COB) and enter the necessary information to ensure payment. * All documents must be scan into the Electronic Document Imaging. (EDM). * Asks appropriate questions to complete Medicare Secondary Payer Questionnaire when necessary and enter the necessary data especially the patient Medicare number for payment. * Interprets Payor Website, E-paces, HDX and Search America requests and assimilates correct response into registration. * Obtaining authorization, referrals and per-certs to ensure payments * Patients and families are given explanation of hospital and Regulatory forms before signing. * Consents and authorizations are signed, witnessed, dated, and timed as appropriate for the registration type. * Verbal Consents are documented with another Patient Access Associate signature * When the Associate is unable to obtain signatures, necessary documentation of explanation is needed as to why signature could not be obtained. All documentation needs to be signed and dated. * Documentations of all follow up are needed * Distributes registration forms to locations within ED, Radiology, Wound Care, Bellport and Inpatient units. * Attaches I.D. band to patient wrist in accordance with Medical Center policy and procedures. (Two identifiers are verified before affixing band) * All patients are offered a copy of the Patient Bill Of Rights and the Addendum of the Patient Rights * Advance Directive are review at the time of registration. When there is an Advance Directive and it is not present at the time of treatment, the Associate knows how to do follow up to obtain the Advance Directive. * If the patient occupies a bed, advise patients of valuable policy, telephone and television availability, visiting hours. * Documentation is made when education is unable to be given due to patient condition or situation. Follow ups are done until signatures are obtain * Physicians orders are accurately entered into computer system. * Tests ordered are accurate and complete in the Soarian system. * Tests ordered reflect physician written or verbal order. * Charts are in order with all forms ready for the next day * Tests are faxed to physicians as appropriate * Collects copayments, deductibles and all hospital payments * Enter all payments into the Emdeon system using the appropriate account number for each payment. * Issues receipts for payments. All credit card receipts must have signature of the card holder * Daily receipts are balanced and all transactions are closed out by the end of the shift * All close out transactions should be printed with payment * All Transaction are to be completed daily by the end of the shift and ready for courier pick up * Utilizing RAS reports to facilitate patient movement * Direct and Chemo folder is checked for advance registration. * Compare E.R census for accuracy. * Compare Patients waiting for a bed in ED/PACU/OBV/EOR etc for accuracy * Highlight DOSA and Day Surgery 23 on O.R schedule for bed placement. * Bed Control Advisory emailed at scheduled times * Work with floors on obtaining discharge numbers * Notifies Insurance Companies of admission or treatment to secure payments * Review Wellsoft and Teletracking for bed placement requests. * Keep placing patients as discharges become available. * Communicate movements with unit secretaries and Nurse Managers. * Book beds with the help of the throughput coordinator * Complete the admission in a timely matter * Review Observation list to determine admission orders has been obtain * Communicate any changes with Patient Access management Staff * Consistently answers telephones in a professional and confidential manner by giving a greeting, department name and their name. Takes messages clearly and relays to proper persons. * Working with clinical staff to facilitate patients care and payment * Attends and participates in at least 75% of departmental staff meetings annually. * Demonstrates knowledge of Department yearly Performance Improvement projects. * Demonstrates team work ethic, assists coworkers to get the job done. * Flexible to work additional shifts to assist the team. * Willing to work in all areas of Patient Access * Assists patient's with applying / securing insurance coverage through the New York State Market Place. Charity Care Education is given to all patients who can't obtain insurance. * Demonstrates knowledge of Patient Access Emergency Management process, location of disaster box in ER Registration and what to do without being prompted. * Performance results in excellent customer service skills by welcoming patients and families into the facility and directing them to the appropriate locations and to provide Customer Service through out there stay. * Demonstrates knowledge of the OAS/Invasion, Sorian, E-Clinical,Well-Soft, Teletracking system. * Demonstrates knowledge of downtime procedure in Patient Access areas. Including but not limited to the Emergency Department. All staff needs to be education on putting patients back into the system. * Has neat and appropriate attire follows departmental dress policy, badge is displayed appropriately. * Has a positive attitude and respectful to all coworkers, management and ancillary staff Minimum Qualifications: To qualify you must have a High school diploma or equivalency. Understanding of Medical Terminology. Prior customer service experience. Ability to learn quickly as technology and insurance requirements change. Basic computer and keyboarding skills. Ability to walk and stand in fast paced environment with frequent interruptions. NYU Langone Hospital-Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Langone Hospital-Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Hospital-Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.18 - $24.18 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. View the Pay Transparency Notice for further details.

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram. Position Summary: We have an exciting opportunity to join our team as a Part Time Patient Representative (FGP) - Staten Island. In this role, the successful candidate Position Summary:Greet patients as they arrive off the elevator, assist patients with their paperwork, and attend topatients needs. Acts as a liaison between the patient and Surgery Department. Responsible for helping to improve patient and family satisfaction by gaining a full understanding of patient concerns and providing resolution whenever possible. Serving as an informational resource to patients and their families; facilitating communications between patients/families and staff; documenting patient compliments and complaints. Job Responsibilities: * Distributes Patients' Bill of Rights when requested and answer questions pertaining to those rights. * Monitors waiting area and dressing rooms for tidiness and tidies as appropriate * Stock waiting area with reading materials. * Assist patient who are in wheelchairs, when needed escort patient to their doctors appointment. * When needed escort patients to dressing room instruct on clothing changing procedures. Inform lead tech patient dressing room location. * Inform patients on wait time. * Greet and direct patients to appropriate registration line and seating areas. Assist patients to fill out paperwork, when necessary. * Reports trends in patient feedback to the leadership, and works with the health care team to identify possible quality improvement initiatives. * Documents all patient complaints and compliments in the Patient Feedback Tool and shares feedback and suggestions with involved staff as appropriate. Directs complaints to the office of the Chief Medical Officer and Risk Management. And/or Administrator. * Serves as a liaison between patient and staff when requested by patient/family and/or health care team, and assists patient and/or family to gain resolution within the limits of established organizational policy. * Investigates and facilitates resolution of quality of care concerns/complaints/grievances for all patients and families/visitors. * Distributes Advance Directive information and serves as a resource for patients, caregivers and staff. * Interprets and explains NYU Medical Center's policies, procedures and services that pertain to patient rights and responsibilities, as requested. Minimum Qualifications: * High School Graduate or the equivalent, required. * 3-5 years of equivalent experience in dealing with the public, required. * Excellent communication and customer service skills. * Knowledge of services provided in the Medical Center. Preferred Qualifications: * College Graduate preferred. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.68 - $28.44 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

NYU Langone Hospital-Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital-Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Access Services Representative - Part Time, Weekends Day Shift - Mineola. In this role, the successful candidate is responsible for completing the registration process and creating the first impression of the institution's services to patients, families and other external customers. Articulate required information in a manner that patients, guarantors and family members understand, ensuring clear explanation of their financial responsibilities and expectations. Assume clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Job Responsibilities: * Complete the pre-arrival, check-in and call-in registration, benefit and insurance verification and patient liability collection for all scheduled appointments. * Perform other duties as assigned. * Investigate and resolve various error worklist on a daily basis. * Ensure patients and or representatives are informed of regulations surrounding the required consents at the time of registration or thereafter. Ensure co-pays, co-insurance, and deductible are collected per Point of Service collection policies and procedures. * Perform financial clearance for claim processing during registration by interviewing patients, collecting and recording all necessary information such as proper insurance, payor plan choice, billing address, and guarantor and, or subscriber information assigned in the ADT system. * Work with medical staff, nursing, ancillary departments, insurance payors and other external sources to assist families in obtaining healthcare and financial services. * Interview patients and guarantors to obtain screening information for financial counseling. Minimum Qualifications: To qualify you must have a High School or GED Preferred Qualifications: Certified Healthcare Access Associate (CHAA). 1-2 years Customer service experience in a healthcare or related setting. Basic computer skills, including Microsoft Office applications (Outlook, Word and Excel) . Excellent communication (both written and oral), detail orientation, customer service, organization, and multitasking skills. Customer service experience in a Healthcare or related setting. Knowledge of medical terminology. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Hospital-Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $20.45 - $20.45 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram. Position Summary: We have an exciting opportunity to join our team as a Patient Service Associate, Required Spanish/*Women's Health* - Brooklyn. In this role, the successful candidate The Patient Service Associate performs diversified clerical functions in Registration/Information, Appointments, Patient Care modules and other general areas such as Cashiering and Medical Records. Duties may vary depending upon the needs of the work site. They maintain the security and confidentiality of patient information at all times. Job Responsibilities: * Greets all patients, family or other related individuals while maintaining excellent customer service and professionalism at all times * Scheduling functions in accordance with the Scheduling policies including, but not limited to: * Schedules appointments, including virtual visits, and procedures that do not require/or have already been pre-authorized. * Monitors the daily schedule. * Refers all inquiries regarding pre-authorizations/certifications to the Senior Patient Service Associate. * Registration functions in accordance with Registration polices including, but not limited to: * Responsible for patient check-in and check-out. * Translation needs & documentation. * Gathers all patient demographic related data and materials from patients and/or their representatives. * Verification of Primary Care Provider. * Verification of Site Indicator. * Obtains insurance information (ID card, member/group #s, etc.), verifies insurance eligibility electronically, takes their picture and asks them to use Patient Secure. * On subsequent visits, asks them to verify demographic info and makes any necessary edits. * Web enable all eligible patients for the patient portal. * Ensure patients review and sign electronic patient related documents including consent, financial agreement, HIPAA, HIE, etc. * Follow up with patients and/or their representatives, physician offices, etc. to gather missing data and materials in order to complete the intake process, or refers to more senior level staff. * Scans all necessary documents (insurance cards, lab requisitions, faxed reports, etc) into the intake EMR system. * Check Out functions in accordance with discharge polices including, but not limited to: * Create follow up appointments or manual recall in accordance with the providers instructions * Create appointment for specialty services (including radiology) and ensure referrals are in place. * Print all necessary documents for patients to take home * After Visit Summary (AVS) * Referrals * Lab/Radiology forms * Distribute Metro Cards when appropriate and reconciles with their supervisor as requested. * Financial functions in accordance with Financial polices including, but not limited to: * Insurance eligibility verification at every visit * Collect Co-pays, Deductibles, Self-Pay fees according to self-pay rates when applicable * Determine eligibility for Uninsured patients for other financial programs and assist with application completion * Performs Cashiering tasks as assigned * Telephone functions in accordance with telephone polices including, but not limited to: * Answer phones timely in a pleasant and professional manner including identifying the facility's name and PSA's first name. * Identify the nature of the call and act appropriately. * Take messages as necessary. * Directs caller to appropriate person or area. * Perform outreach phone calls for: * Confirmation calls for upcoming appointments * Ambulatory Referrals * Recalls for follow up care and healthcare metrics * Discharge follow up for patients seen in the hospital * Failed Appointments * Works in conjunction with the healthcare team, participating in site improvement efforts and accepting coverage assignments. Maintains cooperative and professional relationships with providers, nurses and office and clinical staff. Understands integral role as part of a healthcare team and is an active participant regarding patient workflow and barriers to care and safety concerns. * Monitor patient/referral work queues and incoming patient portal scheduling messages daily. * Reports problems or concerns such as patient complaints, process workflows/conflicts, need for further skill training and/or other work related matters to their supervisor. * Provides translation communication as needed to facilitate the patient and provider interaction. Minimum Qualifications: To qualify you must have a HS Diploma Required 2+ years relevant experience. Strong customer service and communication skills. Proficient in MS Excel, Word, and Outlook. Familiarity or prior experience with office setting Prior customer service experience Must be articulate with good interpersonal skills. Must have knowledge of computer keyboard able to type a minimum of 20 words per minute. Must be able to accurately enter data Willingness to devote the time required completing assigned tasks on schedule. Preferred Qualifications: Patient Relations experience Qualified candidates must be able to effectively communicate with all levels of the organization. Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,936.42 - $50,936.42 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here