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Assistant Store Manager jobs at O'Reilly Auto Parts

- 321 jobs
  • Assistant Store Manager

    O'Reilly Auto Parts 4.3company rating

    Assistant store manager job at O'Reilly Auto Parts

    Compensation Pay Range: $10.70 - $16.70 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead the store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Make sure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned. Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification Desired: Certified Parts Professional Certification; ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option 1, and provide your requested accommodation, and position details.
    $10.7-16.7 hourly 57d ago
  • Customer Experience Manager

    Home Depot u 4.6company rating

    Toledo, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $47,000 - $56,000
    $47k-56k yearly Auto-Apply 25d ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Swanton, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 42351 **Job Schedule** Full time **Pay Basis** Hourly AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
    $28k-33k yearly est. 25d ago
  • Customer Experience Manager

    Home Depot 4.6company rating

    North Canton, OH jobs

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement
    $26k-38k yearly est. 24d ago
  • Assistant Store Manager

    Kohls 4.4company rating

    Strongsville, OH jobs

    About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.
    $37k-45k yearly est. Auto-Apply 60d+ ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. **Key Responsibilities:** + 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. + 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. + 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. + 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 direct reports. **Travel Requirements** : + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience** : + 3 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience** : + 1+ year of previous leadership experience **Preferred Leadership Experience:** + 2+ years of previous leadership experience **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,000.00 - $70,000.00
    $61k-70k yearly 31d ago
  • Assistant Store Manager

    Kohls 4.4company rating

    Centerville, OH jobs

    About the Role As an Operations Manager or Merchandising Manager you will provide oversight of store operations and/ or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service and merchandising processes focused on consistent execution and efficiency. You will be accountable for the overall results and success of all key performance measures with a primary goal of driving sales and profitability. What You'll Do Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment Drive accuracy through completion of all required business directives such as merchandise disposition practices Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Ensure that store merchandising standards follow visual merchandising direction, accomplishing product presentation; make decisions about and adaptations to merchandising direction based on the layout, adjacencies and needs of the store; ensure product is displayed in a manner which is clear and easy to understand and is compelling to the customer Maintain appropriate levels of product on the sales floor by planning and directing floor remerchandising and replenishment as necessary, based on sell through and seasonal changes Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl's tools and resources All manager roles at Kohl's are responsible for: Managing with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Modeling, enforcing and providing direction and guidance to associates Demonstrating, coaching and developing a customer service mindset, including customer service techniques, anticipating customer needs and satisfactorily resolving issues Ensuring the store has strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing Monitoring and adjusting resources as the business dictates to support customer needs and workload demands Assessing key performance indicators (KPIs) to make informed business decisions that drive overall store results Managing talent, including hiring, training, developing, and supervising Accomplishing multiple tasks within established timeframes Training, monitoring and reinforcing company policies, procedures, standards and guidelines Maintaining adherence to company safety policies and ensuring the safety of associates and customers Other responsibilities as assigned What Skills You Have Must be 18 years of age or older Experience supervising teams or associates, including the responsibility for coaching to achieve daily goals and performance management Great verbal/written communication and interpersonal skills Excellent decision-making and problem-solving skills to make quick decisions Strong people management skills and ability to develop talent Flexible availability, including days, nights, weekends and holidays Preferred Experience working in a retail environment, preferably in a managerial position College degree OR equivalent combination of education and 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You'll Do” Section. Ability to satisfactorily complete company training programs. Ability to comply with dress code requirements. Basic math and reading skills, legible handwriting, and basic computer operation. Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. Perform work in accordance with the Physical Requirements section. Physical Requirements Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. Ability to stand/walk for the duration of a scheduled shift (at least 9 hours). Ability to visually verify information and locate and inspect merchandise. Ability to comply with health and safety standards.
    $35k-43k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Stow, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 37633 **Job Schedule** Full time **Pay Basis** Hourly
    $28k-33k yearly est. 43d ago
  • NIGHT OPERATIONS ASSISTANT STORE MANAGER

    Home Depot u 4.6company rating

    Rossford, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities. Key Responsibilities: 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. Direct Manager/Direct Reports: This Position typically reports to the Store Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward. Working Conditions: Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Minimum Qualifications: Must be 18 years of age or older Must be legally permitted to work in the United States Preferred Qualifications: Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 3 Preferred Years of Work Experience: 3 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Action Oriented Collaborates Customer Focus Develops Talent Drives Results Resourcefulness For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $61,350 - $73,500
    $61.4k-73.5k yearly Auto-Apply 12d ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Defiance, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 42351 **Job Schedule** Full time **Pay Basis** Hourly AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
    $28k-33k yearly est. 22d ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. Key Responsibilities: * 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. * 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. * 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. * 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 direct reports. Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * 1+ year of previous leadership experience Preferred Leadership Experience: * 2+ years of previous leadership experience Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Drives Results * Resourcefulness
    $33k-40k yearly est. 31d ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Reynoldsburg, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 39638 **Job Schedule** Full time **Pay Basis** Hourly
    $28k-33k yearly est. 36d ago
  • Assistant Store Manager

    Staples 4.4company rating

    Sandusky, OH jobs

    **Assistant Managers** drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately. **Get great perks.** + Full-time hours, generous paid time off, career development program and weekly pay + Bonus plan eligible + Compensation is based on qualifications and experience + 401(k) with company match + Full medical, dental and vision insurance + Associate discounts on in-store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + And many more benefits **Provide strong leadership in community, customer service, sales, and team development.** + Ensure that the store culture embodies Staples values and its commitment to the community + Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer + Develop team to deliver results through coaching, training, and role playing + Attain sales and services goals, profit margin and execution of store operations + Establish business cadence for sales readiness + Provide direction daily for merchandising opportunities within the store + Assist with delegating operational tasks in partnership with the GM + Shared responsibility for total store operations and cost control as well as acting as the Floor Leader + Champion company initiatives, being adaptable and flexible to change and responsibilities **Essential skills and experience:** + 2+ years managing a sales team in a retail or services industry + Experience managing and coaching a team in a customer-centric, solutions-based environment + Must be able to engage and speak to customers and understand their needs + Strong communication, organization, planning and adaptive to changing business priorities + Review results against business goals and strategies and deliver plans for growth and improvement + Manage conflict in a reasonable, nonconfrontational and cooperative manner + Ability to act with honesty and integrity regarding customer and business information + Ability to work cooperatively in a high paced and sometimes stressful environment + Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously **Preferred skills and experience:** + Experience using financial metrics to track sales progress to drive profitable sales and margins + Ability to network and engage with the community Staples does not sponsor applicants for work visas for this position. \#LI-ST1 Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call ************** for more information.
    $36k-42k yearly est. 36d ago
  • Store Manager

    Tractor Supply Company 4.2company rating

    Springfield, OH jobs

    The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. **Essential Duties and Responsibilities (Min 5%)** As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: + Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. + Delivering on our promise of Legendary Customer Service through GURA: + Greet the Customer. + Uncover Customer's Needs & Wants. + Recommend Product Solutions. + Ask to Add Value & Appreciate the Customer. + Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. + Schedule, organize, and plan daily activities for team members to ensure efficient store operations. + Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. + Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. + Learn how to create a desirable work environment through promotions, recognition, and empowerment. + Problem solving and conflict resolution for both team members and customers. + Learn sales and profit management - accountable for achieving top and bottom line. + Promote a safe and productive work environment + Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. + Learn the process of organizing merchandise resets to company specifications on a periodic basis. + Implementing and sustaining merchandise presentation per company standards. + Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. + PAPERWORK: + Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. + Train to do periodic sales forecasting, payroll analysis and budget review. + Train on documentation of team member evaluations and corrective action. + INVENTORY: + Train on managing periodic price changes. + Train on communicating inventory needs to buyers and distribution centers. + Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. + SPECIAL PROJECTS: + Learn how to coordinate and conduct special sales events. + Train to assist District Manager and other Store Managers in solving district issues and support operational needs. + Community involvement. + TEAM MEMBER RELATIONS: + Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". + Learn how to address team member issues and concerns, working with HR team when necessary. + Learn how to assess and develop team members for advancement within the organization. + BUDGET/AUDITING + Train to be responsible for budgeting and sales forecasting. + Learn how to be responsible for auditing store processes. **Required Qualifications** Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. **Preferred knowledge, skills or abilities** + Must have valid driver's license if you drive for company business. + Process information and merchandise through system and POS Register system. + Read, write, and count to accurately complete all documentation. + Freely access all areas of the store including selling floor, side lot, stock area, and register area. + Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. + Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. + Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. + Work a minimum of 52 hours per week. + Stand and walk for long periods of time often up to four hours straight without a break. + Travel to other store locations and to company functions. **Working Conditions** + Normal office working conditions **Physical Requirements** + Standing (not walking) + Sitting + Walking + Kneeling/Stooping/Bending + Reaching overhead + Driving a vehicle + Lifting up to 50 pounds **Disclaimer** _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._ **Company Info** At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for. **ALREADY A TEAM MEMBER?** You must apply or refer a friend through our internal portal Click here (************************************************************************** **CONNECTION** Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it. Learn More **EMPOWERMENT** We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about! Learn More **OPPORTUNITY** A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense. Learn More Join Our Talent Community **Nearest Major Market:** Dayton
    $30k-45k yearly est. 60d+ ago
  • Store Manager

    Tractor Supply 4.2company rating

    Springfield, OH jobs

    The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) As a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: * Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. * Delivering on our promise of Legendary Customer Service through GURA: * Greet the Customer. * Uncover Customer's Needs & Wants. * Recommend Product Solutions. * Ask to Add Value & Appreciate the Customer. * Creating and fostering a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. * Schedule, organize, and plan daily activities for team members to ensure efficient store operations. * Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition. * Communicate company processes, policies, and directives to team members. Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems. * Learn how to create a desirable work environment through promotions, recognition, and empowerment. * Problem solving and conflict resolution for both team members and customers. * Learn sales and profit management - accountable for achieving top and bottom line. * Promote a safe and productive work environment * Manage the daily merchandise flow to ensure adequate in-stock and inventory controls. * Learn the process of organizing merchandise resets to company specifications on a periodic basis. * Implementing and sustaining merchandise presentation per company standards. * Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance. * PAPERWORK: * Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports. * Train to do periodic sales forecasting, payroll analysis and budget review. * Train on documentation of team member evaluations and corrective action. * INVENTORY: * Train on managing periodic price changes. * Train on communicating inventory needs to buyers and distribution centers. * Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems. * SPECIAL PROJECTS: * Learn how to coordinate and conduct special sales events. * Train to assist District Manager and other Store Managers in solving district issues and support operational needs. * Community involvement. * TEAM MEMBER RELATIONS: * Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the "Employer of Choice". * Learn how to address team member issues and concerns, working with HR team when necessary. * Learn how to assess and develop team members for advancement within the organization. * BUDGET/AUDITING * Train to be responsible for budgeting and sales forecasting. * Learn how to be responsible for auditing store processes. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education: High school diploma, Bachelor's degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered. Preferred knowledge, skills or abilities * Must have valid driver's license if you drive for company business. * Process information and merchandise through system and POS Register system. * Read, write, and count to accurately complete all documentation. * Freely access all areas of the store including selling floor, side lot, stock area, and register area. * Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register. * Move and transfer merchandise generally weighing 0-50 lbs. throughout the store. * Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall. * Work a minimum of 52 hours per week. * Stand and walk for long periods of time often up to four hours straight without a break. * Travel to other store locations and to company functions. Working Conditions * Normal office working conditions Physical Requirements * Standing (not walking) * Sitting * Walking * Kneeling/Stooping/Bending * Reaching overhead * Driving a vehicle * Lifting up to 50 pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $30k-45k yearly est. 26d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. **Key Responsibilities:** + 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. + 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. + 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. + 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. + 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. + 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. **Direct Manager/Direct Reports:** + Position reports to District Manager + Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Ability to work a flexible, 55 hours per week schedule + Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 5 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and + responsibilities; models the Home Depot values. + Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. + Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes + steps to maximize development of both self and Associates. + Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. + Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what + is on their minds; rewards teamwork. + Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. + Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth + working relationships with people inside and outside of the organization. + Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety + standard. + Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not + immediately resolvable; ties all loose ends. + Plans Strategically: Demonstrates the ability to determine goals, direction and actions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
    $38k-47k yearly est. 23d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. Key Responsibilities: * 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. * 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. * 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. * 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. * 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. * 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. Direct Manager/Direct Reports: * Position reports to District Manager * Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working Conditions: * Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Ability to work a flexible, 55 hours per week schedule * Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 5 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and * responsibilities; models the Home Depot values. * Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. * Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes * steps to maximize development of both self and Associates. * Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. * Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what * is on their minds; rewards teamwork. * Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. * Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth * working relationships with people inside and outside of the organization. * Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety * standard. * Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not * immediately resolvable; ties all loose ends. * Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
    $38k-47k yearly est. 23d ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Saint Clairsville, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 41917 **Job Schedule** Full time **Pay Basis** Hourly
    $28k-33k yearly est. 26d ago
  • Assistant Store Manager

    Autozone, Inc. 4.4company rating

    Saint Clairsville, OH jobs

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As an Assistant Store Manager at AutoZone, you'll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you'll play a key role in shaping store success and developing future talent. **Responsibilities** + **Leadership & Team Development** - Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team. + **Communication Excellence** - Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment. + **Metrics Mindedness & Sales Growth** - Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance. + **Structure & Process Orientation** - Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager. + **Customer Service Leadership** - Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences. + **Operational Efficiency** - leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment. + **Risk & Safety Compliance** - Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities. + **Financial Oversight** - Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability. **Qualifications** **What we are looking for** + Basic automotive parts knowledge. + Proven leadership experience with strong communication, decision-making, and sales-driving skills. + Demonstrates integrity, professionalism, and commitment to customer satisfaction + Thrives in fast-paced environments while driving operational excellence and team engagement. + Capable of fostering a positive work culture focused on development and results. + Proficient in managing, analyzing, and reconciling Profit & Loss statements + Ability to lift, load, and deliver merchandise with attention to safety and accuracy. + Flexibility to work evenings, weekends, and holidays as business needs arise. **You'll Go The Extra Mile If You Have** + Exceptional Communication: Strong people skills and effective communication in both Spanish and English. + Automotive Service Excellence (ASE) Certification preferred **About Autozone** Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. **Benefits at AutoZone** AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. **All AutoZoners (Full-Time and Part-Time):** + Competitive pay + Unrivaled company culture + Medical, dental and vision plans + Exclusive discounts and perks, including an AutoZone in-store discount + 401(k) with company match and Stock Purchase Plan + AutoZoners Living Well Program for free mental health support + Opportunities for career growth **Additional Benefits for Full-Time AutoZoners:** + Paid time off + Life, and short- and long-term disability insurance options + Health Savings and Flexible Spending Accounts with wellness rewards + Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. **Fair Chance:** An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf **Online Application:** An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. **Job Identification** 41917 **Job Schedule** Full time **Pay Basis** Hourly
    $28k-33k yearly est. 26d ago
  • Assistant Store Manager

    O'Reilly Auto Parts 4.3company rating

    Assistant store manager job at O'Reilly Auto Parts

    Compensation Pay Range: $10.70 - $16.70 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager's absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead the store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members. Make sure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned. Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification Desired: Certified Parts Professional Certification; ASE Certification Fluency in multiple languages (Spanish is highly desired) O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option 1, and provide your requested accommodation, and position details.
    $10.7-16.7 hourly 5d ago

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