Dispatcher jobs at O'Reilly Auto Parts

The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service. Key Competencies Communication Attention to detail Customer Service Knowledge of automotive parts Problem solving Organization Safety awareness Responsibilities Scheduling and Dispatching: Plan and optimize delivery routes for parts drivers Assign deliveries to drivers based on location, time, and customer needs Monitor delivery progress and make adjustments as needed Communicate with drivers regarding route changes, delays, and other relevant information Parts Management: Ensure accurate and timely pulling of parts for delivery orders Maintain accurate delivery logs and records Assist with checking in stock orders and stocking products on the shelves Customer Service: Communicate with customers regarding delivery schedules, delays, and other inquiries Resolve customer issues and concerns related to deliveries Driver Management: Responsible for the scheduling delivery drivers Ensure drivers adhere to company policies and safety regulations Address any issues or concerns raised by drivers Requirements High school diploma or equivalent required 1-2 years experience in an automotive parts department or related field Attention to detail and accuracy crucial Excellent communication, organizational skills Basic math skills and the ability to understand quantities and inventory levels Knowledge inventory management systems and delivery logistics Safety awareness Ricart Automotive is an equal opportunity employer.

Hours are generally 5am-1:30pm Monday-Friday. Schedules are subject to change based on business needs and may require overtime. JOB RESPONSIBILITIES Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts. Ensure drivers are completing customer returns within 3 days of creation Assist with will-call customers Assist with reviewing Samsara driving alerts Track drivers on Elite and close out all routes and open orders daily Train drivers on PIV, tablet, and safety expectations (may be involved in road tests) Complete all routing requests before scheduled cut-off times Backup for Dispatch Supervisor and EComm Assign lines to be pulled by material handlers for will-call and metro routes Answering phone calls in a professional and timely manner Communicates effectively with call center, sales, customers, drivers and other locations Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs Backup driver, order pulling, operate power equipment as needed Promote and maintain a safe working environment for all team members The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations Requirements Physical Demands and Work Environment Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment. Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment. Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent. QUALIFICATIONS Must be 21 years or older (mandatory company policy) Must possess a valid driver's license and good driving record in compliance with our driver policy 1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor 1 year experience in transportation industry Knowledge of DOT regulations and legal requirements for drivers Excellent communication, customer service, and organization skills Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test Must possess a valid driver's license and good driving record in compliance with our driver policy Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires Ability to follow instructions and safe operating procedures Demonstrated ability to provide quality customer service Ability to work overtime as needed Successfully pass a pre-employment drug test (do not test for THC / marijuana) Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements) Salary Description 24.00

Specific Job Functions: * Answer all incoming calls concerning maintenance and repairs needed on-property and at off-site locations. * Input call details into computer system using Maximo. * Assign work and message calls to Engineering employees. * Respond to life safety system and fire alarm panel, locate area of alarm, and dispatch to Engineering staff to take action. * Perform data entry for timekeeping purposes into an Access database. * Record all staff call-in slips for the department. * Maintain dispatch log of activities performed throughout the day. * Maintain an accurate accounting of time and activities in emergency situations. * Perform all duties as deemed necessary for the success of the department. Qualifications: * At least six months' administrative experience required. * A minimum of six months high-end/high-volume customer service experience required. * Previous experience in a hotel environment preferred. * Basic knowledge of Access, Word, and Maximo preferred.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization's needs. Job Details: Wages start at $21.00, Starting wage based on verifiable experience. Fulltime/Permanent Night Shift, $3 night shift premium Weekend work may be required Overtime available along with extensive medical and retirement benefits Job Responsibilities: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch products and material for delivery Enter requisitions for purchase orders Process incoming invoices from vendors Promote team atmosphere at location and across the division Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc. Assist sales staff with customer service responsibilities May be called upon at the discretion of Managers to perform other duties Qualifications: High school diploma required Prior experience with accounts payable, general accounting, and billing related tasks - preferred Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws. All applications are accepted online at ***********************

Do you enjoy working a fast-paced office environment? Would you like to begin a new career with a company that provides stability and opportunities for growth? We may have the opportunity for you! We're searching for a team member that excels in the ability to multi-task in a fast-paced environment. This individual must be a team player that enjoys the opportunity to trouble shoot and problem solve a wide variety of tasks. This is a full-time position and located within the Transportation department at Hobby Lobby's corporate offices in Oklahoma City. Pay Rate: $20.90 Hr. Shift: 8:00pm to 7:00am Work Schedule: 4 - 10Hour Days (Monday thru Thursday) Function: * Previous transportation background preferred, but not required * Manage a high volume of phone calls in a professional manner * Looking for a quick learner and able to problem solve in a fast-paced environment * Assist company truck drivers, vendors and contractors in a timely manner * Accurately assist with extensive data entry to benefit the dispatch team * Demonstrate efficiency and productivity in all aspects of the office work environment Job Description - Requirements Requirements: * Strong computer skills with Microsoft Office proficiency with emphasis on Excel * Experience with web-based programs are required Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with company match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay * Integris Clinic and Pharmacy on campus * Chaplain Services on campus Safety Sensitive position - subject to pre-employment drug testing. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.

Do you enjoy working a fast-paced office environment? Would you like to begin a new career with a company that provides stability and opportunities for growth? We may have the opportunity for you! We're searching for a team member that excels in the ability to multi-task in a fast-paced environment. This individual must be a team player that enjoys the opportunity to trouble shoot and problem solve a wide variety of tasks. This is a full-time position and located within the Transportation department at Hobby Lobby's corporate offices in Oklahoma City. Pay Rate: $20.90 Hr. Shift: 8:00pm to 7:00am Work Schedule: 4 - 10Hour Days (Monday thru Thursday) Function: Previous transportation background preferred, but not required Manage a high volume of phone calls in a professional manner Looking for a quick learner and able to problem solve in a fast-paced environment Assist company truck drivers, vendors and contractors in a timely manner Accurately assist with extensive data entry to benefit the dispatch team Demonstrate efficiency and productivity in all aspects of the office work environment Requirements: Strong computer skills with Microsoft Office proficiency with emphasis on Excel Experience with web-based programs are required Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with company match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Integris Clinic and Pharmacy on campus Chaplain Services on campus Safety Sensitive position - subject to pre-employment drug testing. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (800) 200-1494.

DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal's prestigious Sports Business Award for Sports Facility of the Year in 2016. Daytona International Speedway is the home of "The Great American Race” - the DAYTONA 500. Though the prestigious season-opening NASCAR Cup Series event garners most of the attention - as well as the largest audience in motorsports - the approximately 500-acre motorsports complex boasts the most diverse schedule of racing on the globe, thus earning it the title of "World Center of Racing." Among the nine major weekends of racing activity are the Rolex 24 At DAYTONA, the DAYTONA Supercross, the DAYTONA 200 motorcycle classic and the Coke Zero Sugar 400. Rarely a week goes by that the Speedway grounds are not used for events that include track tours, concerts, civic and social gatherings, car shows, photo shoots, production vehicle testing and police motorcycle training. Daytona International Speedway is seeking certified Fire Rescue professionals that will interact with our guests and professional racing team participants during racing events. Essential Functions: Perform Fire and EMS response functions. Shifts range from 6-16 hours depending on event. Practice and maintain professional work ethic and appearance. Required Certifications: Current State of Florida Fire I & II (Minimum Standards) Current State of Florida EMT Basic or Paramedic Certificate (National Registry will not be accepted) Current BLS CPR card (ASHI, American Red Cross and American Heart accepted) Current ACLS card (Paramedics) (ASHI, American Red Cross and American Heart accepted) EVOC or CEVO certificate PALS or PEPP cert preferred, but not required (Paramedics) When you apply please indicate your certifications. Qualifications/Requirements: High School Grad/GED Valid Driver's License Must successfully pass a driving record check. Must attend mandatory annual training and complete required online training initially and annually. Must successfully pass BLS or ACLS protocol test as required by Emergency Services Medical Director Minimum age 18 years old. Preferred candidates will have a verifiable affiliation with a Florida Public Safety or EMS Agency. Strong communication skills including written reports. Ability to work outdoors in changing weather conditions. Positive attitude! This is an event based position. Shifts and hours will vary based on our event needs. Apply Now! Learn more about this role and our team by applying at ********************** for consideration. We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR! NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists. Follow us on LinkedIn and X for future opportunities and company news.

Do you enjoy working a fast paced office environment? Would you like to begin a new career with a company that provides stability and opportunities for growth? Then we may have the opportunity for you! We're searching for a team member that excels in the ability to multi-task in a fast-paced environment. This individual must be a team player that enjoys the opportunity to trouble shoot and problem solve a wide variety of tasks. This is a full-time position that is located at the corporate offices of Hobby Lobby in Oklahoma City. Pay Rate: $20.15 Hr. Shift: 7:00am to 4:00pm Function: * Previous transportation background preferred, but not required * Assist company truck drivers, vendors and contractors in a timely manner * Looking for a quick learner and able to problem solve in a fast-paced environment * Accurately assist with extensive data entry to benefit the dispatch team * Manage a high volume of phone calls in a professional manner * Demonstrate efficiency and productivity in all aspects of the office work environment Job Description - Requirements Requirements: * Microsoft Office proficiency with emphasis on Excel * Able to work well individually and within a team Experience Desired: * Understanding Department of Transportation rules and regulation is a plus * Understanding of on-board computer technology. Benefits: * Competitive Wages * Medical, Dental and Prescription Benefits * 401(k) Program with company match * Paid Vacation * Sick / Personal Pay (SPP) * Employee Discount * Life Insurance and Long Term Disability Insurance (LTD) * Flexible Spending Plan * Holiday Pay * Integris Clinic and Pharmacy on campus * Chaplain Services on campus Safety Sensitive position - subject to pre-employment drug testing. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call **************.

Do you enjoy working a fast paced office environment? Would you like to begin a new career with a company that provides stability and opportunities for growth? Then we may have the opportunity for you! We're searching for a team member that excels in the ability to multi-task in a fast-paced environment. This individual must be a team player that enjoys the opportunity to trouble shoot and problem solve a wide variety of tasks. This is a full-time position that is located at the corporate offices of Hobby Lobby in Oklahoma City. Pay Rate: $20.15 Hr. Shift: 7:00am to 4:00pm Function: Previous transportation background preferred, but not required Assist company truck drivers, vendors and contractors in a timely manner Looking for a quick learner and able to problem solve in a fast-paced environment Accurately assist with extensive data entry to benefit the dispatch team Manage a high volume of phone calls in a professional manner Demonstrate efficiency and productivity in all aspects of the office work environment Requirements: Microsoft Office proficiency with emphasis on Excel Able to work well individually and within a team Experience Desired: Understanding Department of Transportation rules and regulation is a plus Understanding of on-board computer technology. Benefits: Competitive Wages Medical, Dental and Prescription Benefits 401(k) Program with company match Paid Vacation Sick / Personal Pay (SPP) Employee Discount Life Insurance and Long Term Disability Insurance (LTD) Flexible Spending Plan Holiday Pay Integris Clinic and Pharmacy on campus Chaplain Services on campus Safety Sensitive position - subject to pre-employment drug testing. Hobby Lobby Stores, Inc., is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (800) 200-1494.

Job Title: Dispatch Coordinator We are seeking a detail-oriented and organized Dispatch Coordinator to join our team. The ideal candidate will play a crucial role in managing and coordinating the logistics and dispatch of our services or products, ensuring timely and efficient operations. This position is essential for maintaining smooth workflow and communication between various departments and our valued clients. Essential Job Functions: * Coordinate the scheduling and delivery of inbound and outbound shipments. * Manage communication with carriers, suppliers, and internal teams to ensure timely and accurate transportation arrangements * Resolve any issues or discrepancies related to inbound shipments promptly and effectively. * Assist in refining inbound logistics processes to enhance efficiency and reduce costs. * Coordinate scheduling and execution of all inbound and outbound shipments, ensuring timely delivery and resolving discrepancies promptly. * Support continuous improvement of inbound logistics processes to enhance operational efficiency and reduce costs. * Communicate effectively with carriers, suppliers, and internal teams to ensure accurate transportation arrangements. * Review dispatch sheets and verify driver locations using Samsara. * Route and dispatch drivers daily, assign equipment and backhaul loads, and maintain updated tracking sheets. * Prepare and distribute driver packets to support daily operations. * Notify sales of any delays impacting delivery timelines. * Provide capacity updates throughout the day and submit final reports before shift end. * Respond to after-hours driver inquiries and escalate mechanical issues to the shop manager. Qualifications: * Proven experience in logistics, dispatch, or transportation coordination. * Strong computer skills, with familiarity in ERP, routing, and/or TMS (Transportation Management System). * Exceptional organizational and communication skills. * Ability to work independently and manage multiple tasks. * Knowledge of DOT regulations and cross-border shipping procedures is a plus. Other Duties This job description is not designed to cover or contain a comprehensive listing of responsibilities. Duties may change at any time with or without notice. Wholesale Produce Supply is an Equal Opportunity Employer. What We Offer: * Competitive salary and benefits package. * Opportunities for growth and advancement within the company. * A supportive and collaborative work environment. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply. If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

Job Title: Dispatch Coordinator We are seeking a detail-oriented and organized Dispatch Coordinator to join our team. The ideal candidate will play a crucial role in managing and coordinating the logistics and dispatch of our services or products, ensuring timely and efficient operations. This position is essential for maintaining smooth workflow and communication between various departments and our valued clients. Essential Job Functions: • Coordinate the scheduling and delivery of inbound and outbound shipments. • Manage communication with carriers, suppliers, and internal teams to ensure timely and accurate transportation arrangements • Resolve any issues or discrepancies related to inbound shipments promptly and effectively. • Assist in refining inbound logistics processes to enhance efficiency and reduce costs. • Coordinate scheduling and execution of all inbound and outbound shipments, ensuring timely delivery and resolving discrepancies promptly. • Support continuous improvement of inbound logistics processes to enhance operational efficiency and reduce costs. • Communicate effectively with carriers, suppliers, and internal teams to ensure accurate transportation arrangements. • Review dispatch sheets and verify driver locations using Samsara. • Route and dispatch drivers daily, assign equipment and backhaul loads, and maintain updated tracking sheets. • Prepare and distribute driver packets to support daily operations. • Notify sales of any delays impacting delivery timelines. • Provide capacity updates throughout the day and submit final reports before shift end. • Respond to after-hours driver inquiries and escalate mechanical issues to the shop manager. Qualifications: • Proven experience in logistics, dispatch, or transportation coordination. • Strong computer skills, with familiarity in ERP, routing, and/or TMS (Transportation Management System). • Exceptional organizational and communication skills. • Ability to work independently and manage multiple tasks. • Knowledge of DOT regulations and cross-border shipping procedures is a plus. Other Duties This job description is not designed to cover or contain a comprehensive listing of responsibilities. Duties may change at any time with or without notice. Wholesale Produce Supply is an Equal Opportunity Employer. What We Offer: - Competitive salary and benefits package. - Opportunities for growth and advancement within the company. - A supportive and collaborative work environment. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply. If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

Job Title: Dispatch Coordinator We are seeking a detail-oriented and organized Dispatch Coordinator to join our team. The ideal candidate will play a crucial role in managing and coordinating the logistics and dispatch of our services or products, ensuring timely and efficient operations. This position is essential for maintaining smooth workflow and communication between various departments and our valued clients. Essential Job Functions: • Coordinate the scheduling and delivery of inbound and outbound shipments. • Manage communication with carriers, suppliers, and internal teams to ensure timely and accurate transportation arrangements • Resolve any issues or discrepancies related to inbound shipments promptly and effectively. • Assist in refining inbound logistics processes to enhance efficiency and reduce costs. • Coordinate scheduling and execution of all inbound and outbound shipments, ensuring timely delivery and resolving discrepancies promptly. • Support continuous improvement of inbound logistics processes to enhance operational efficiency and reduce costs. • Communicate effectively with carriers, suppliers, and internal teams to ensure accurate transportation arrangements. • Review dispatch sheets and verify driver locations using Samsara. • Route and dispatch drivers daily, assign equipment and backhaul loads, and maintain updated tracking sheets. • Prepare and distribute driver packets to support daily operations. • Notify sales of any delays impacting delivery timelines. • Provide capacity updates throughout the day and submit final reports before shift end. • Respond to after-hours driver inquiries and escalate mechanical issues to the shop manager. Qualifications: • Proven experience in logistics, dispatch, or transportation coordination. • Strong computer skills, with familiarity in ERP, routing, and/or TMS (Transportation Management System). • Exceptional organizational and communication skills. • Ability to work independently and manage multiple tasks. • Knowledge of DOT regulations and cross-border shipping procedures is a plus. Other Duties This job description is not designed to cover or contain a comprehensive listing of responsibilities. Duties may change at any time with or without notice. Wholesale Produce Supply is an Equal Opportunity Employer. What We Offer: - Competitive salary and benefits package. - Opportunities for growth and advancement within the company. - A supportive and collaborative work environment. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply. If you are a motivated and organized individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

Description of the role: The Service Shop Dispatcher at Red McCombs Ford in San Antonio, TX plays a crucial role in ensuring smooth operations in the service shop. Working closely with service technicians and customers, the dispatcher is responsible for coordinating incoming service requests, managing work orders, and providing excellent customer service. Responsibilities: Coordinate service requests and appointments Manage work orders and assign tasks to service technicians Communicate with customers regarding service updates and timelines Ensure the service shop operates efficiently and meets service deadlines Maintain accurate service records and documentation Requirements: Excellent communication and organizational skills Ability to multitask and prioritize tasks effectively Experience in a similar role in the automotive industry is preferred Knowledge of automotive service procedures and terminology Strong attention to detail and problem-solving abilities Benefits: Competitive compensation Health, dental, and vision insurance Paid time off and holidays Employee discounts on automotive services Opportunity for career growth and development About the Company: Red McCombs Ford is a leading automotive dealership in San Antonio, TX, committed to providing exceptional customer service and quality vehicles. With a strong focus on employee satisfaction and community involvement, Red McCombs Ford offers a dynamic and supportive work environment for its employees.

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only

Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

At Ballester Hermanos Inc. (BHI), we believe that our people are the heart of everything we do. We are always looking for passionate, proactive individuals to join our team. In every role, you won't just contribute to operations, you'll help shape the employee and customer experience, empower those around you, and bring our service-driven culture to life. You'll be a connector, a problem-solver, and a trusted partner in driving our mission forward. At BHI, every day begins with a clear purpose: to serve with excellence, passion, and commitment. We don't just distribute products-we deliver quality, trust, and well-being to thousands of families. Every decision, every task, every delivery-from our offices to our warehouses and routes-reflects our deep commitment to care, respect, and the excellence our consumers deserve. If you believe that great service starts from within, and you're ready to grow in a company where versatility, initiative, and heart are valued above all-this is your opportunity.

Job Description Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Essential Duties Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.