Executive jobs at Oak Street Health

This job is responsible for developing the strategy, planning and delivery of all aspects related to data governance, data warehousing, data management and related efforts for the organization. Directs the coordination of involvement of all business area Subject Manager Experts (SMEs) and other staff members. Promotes the proliferation of a data driven organization in end-user processes and the integration of applications; as well as the promotion of enterprise-wide thinking among business and technical areas. Responsible for defining, documenting, and making available data sources of truth throughout the enterprise. Participation in project management and budgeting to assure data related projects are included in the organizational roadmap and produce tangible results. Champions the use of data as an asset across the enterprise. Improvement and maturity of data sources to move through the life cycle of data, information, and knowledge. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develops and implements policies and programs as necessary; may have budgetary responsibility and authority. + Assure all related projects or initiatives are delivered on time, within the specified budget and in accordance with the agreed upon scope. + Define, build, and maintain a data warehouse/big data platform and associated data stores that maintain an enterprise focus and meet the needs of its varied stakeholders. + Ensure that decisions are made reflecting that position and carefully managing on the part of the incumbent to satisfactorily resolve situations with competing priorities or different perceptions, particularly among senior management. + Communicate and act as the ambassador for data management and data governance within the organization, which includes upward and downward communication of the outcomes produced through the efforts of the team and driving the organization to a data-driven operating approach. + Accountable for service level agreements and expectations with end-users and external stakeholders. + Ensure that the Enterprise Data Warehouse (EDW)/Big Data platforms meets the needs of its customers. + Deliver/manage/monitor all data extracts, both to internal and external constituents. + Other duties as assigned or requested. **EDUCATION** Minimum + Bachelor's Degree in Business, Information Science or other related area, or relevant experience and/or education as determined by the company in lieu of bachelor's degree Preferred + Master's Degree Business, Information Science or other related area **EXPERIENCE** **Minimum** + 10 years of information technology experience functioning in a data warehouse environment to include at least 5 years' performing in a managerial capacity + 3 years of healthcare related experience + Experience developing strategic plans and/or product road maps and communicating technical concepts to varying audiences + Experience acting as liaison between business and technical teams, translating business terms to technical needs **Preferred** + None **SKILLS** + Analytical and problem solving skills + Project management experience with multiple major development projects, demonstrating leadership skills and a track record of managing technical/business staff, financial resources and outside vendors + Strong teamwork and interpersonal skills + Ability to lead process improvement initiatives + Strong knowledge and understanding of business needs + Ability to establish and maintain high level of customer trust and confidence + Demonstrated abilities in relationship management + Strong communication skills **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + PMP **TRAVEL REQUIREMENT:** 0 - 25% **LANGUAGE REQUIREMENT (** **_other than English_** **)?** _None_ **PHYSICAL, MENTAL DEMANDS AND WORKING CONDITIONS** **Position Type** Office-Based **Office-Based Positions** An employee in this position works in an office environment. The position frequently requires the employee to communicate effectively with others both inside and outside the workplace (e.g., in person, via telephone, via email). The employee must be able to understand, interpret and analyze data, solve problems, concentrate, and research, use available technological resources and systems (e.g., computers and computer programs), multi-task, prioritize, and meet multiple deadlines to complete essential tasks. The employee generally works in a fast-paced and frequently stressful environment, must attend work on a regular and reliable basis as well as adhere to all workplace policies, and may be called upon to work outside regular business hours. Teaches/Trains others regularly Frequently Travels regularly from the office to various work sites or from site-to-site Does Not Apply Works primarily out-of-the office selling products/services (Sales employees) Does Not Apply Physical Work Site Required Yes Lifting: up to 10 pounds Does Not Apply Lifting: 10 to 25 pounds Does Not Apply Lifting: 25 to 50 pounds Does Not Apply **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement:_** _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies_ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $126,400.00 **Pay Range Maximum:** $236,000.00 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J271608

The Heartbeat Office Executive Administrator & Event Coordinator will be instrumental in advancing the implementation of GE HealthCare's proprietary business system, Heartbeat. This role supports coordination, and execution of global events and programs that empower employees in their Heartbeat development journeys. Key responsibilities include managing communications, and operational logistics to ensure impactful events. The coordinator will also oversee scheduling, budgeting, and facility support for Heartbeat events-ensuring seamless delivery and continuous improvement. This role will also provide administrative support to the Lean and Transformation Office. Job Description Responsibilities * Lead coordination and logistics for global learning programs supporting the Heartbeat business system and Lean and Transformation Office strategy. * Manage training logistics for event end-to-end: venue setup, registration, travel instructions, materials, meals, AV, and facilitator coordination. * Maintain a master calendar of events and manage invites. * Track and manage program agendas, rosters, attendance, and learning data. * Ensure timely and effective communication with program participants, facilitators, pre during and post events. * Support general administrative tasks for the Lean Office as needed including but not limited to maintaining and coordinating calendars, scheduling appointments and meetings, making travel arrangements, telephone coverage (if needed), filing, processing and reconciling T&L expense accounts. * Develop PowerPoint presentations and other graphic presentations; type various correspondences both in own signature and in manager's signature. * Oversee payment processes including invoice submission and PO requests. Qualifications * High School Diploma, GED or local equivalent. * Minimum 3 years of experience coordinating events, managing communications, and supporting administrative processes. * Experience with data management, project execution, and use of digital collaboration tools is required. * Proficiency in Microsoft Office Suite, Excel, Word, Teams and or SharePoint. * Experience managing program logistics and communications. * Strong time-management and organizational skills; ability to handle multiple priorities. * Ability to work with and interpret learning metrics and data to assess program effectiveness, * Strong written and verbal communication skills. Desired Qualifications * Bachelor's degree in Business Administration, Human Resources, Organizational Development, Education, Communications, Data Analytics, Information Systems, * Experience with KPI tracking, survey/data analysis frameworks, and AI platforms * Familiarity with tracking Key Performance Indicators (KPIs) and using data to inform decisions and improve learner experience. * Project management experience and ability to execute programs from planning to delivery. * Experience or familiarity with Co-Pilot or other AI platforms #LI-GM1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $76,000.00-$114,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

The Heartbeat Office Executive Administrator & Event Coordinator will be instrumental in advancing the implementation of GE HealthCare's proprietary business system, Heartbeat. This role supports coordination, and execution of global events and programs that empower employees in their Heartbeat development journeys. Key responsibilities include managing communications, and operational logistics to ensure impactful events. The coordinator will also oversee scheduling, budgeting, and facility support for Heartbeat events-ensuring seamless delivery and continuous improvement. This role will also provide administrative support to the Lean and Transformation Office. **Job Description** **Responsibilities** + Lead coordination and logistics for global learning programs supporting the Heartbeat business system and Lean and Transformation Office strategy. + Manage training logistics for event end-to-end: venue setup, registration, travel instructions, materials, meals, AV, and facilitator coordination. + Maintain a master calendar of events and manage invites. + Track and manage program agendas, rosters, attendance, and learning data. + Ensure timely and effective communication with program participants, facilitators, pre during and post events. + Support general administrative tasks for the Lean Office as needed including but not limited to maintaining and coordinating calendars, scheduling appointments and meetings, making travel arrangements, telephone coverage (if needed), filing, processing and reconciling T&L expense accounts. + Develop PowerPoint presentations and other graphic presentations; type various correspondences both in own signature and in manager's signature. + Oversee payment processes including invoice submission and PO requests. **Qualifications** + High School Diploma, GED or local equivalent. + Minimum 3 years of experience coordinating events, managing communications, and supporting administrative processes. + Experience with data management, project execution, and use of digital collaboration tools is required. + Proficiency in Microsoft Office Suite, Excel, Word, Teams and or SharePoint. + Experience managing program logistics and communications. + Strong time-management and organizational skills; ability to handle multiple priorities. + Ability to work with and interpret learning metrics and data to assess program effectiveness, + Strong written and verbal communication skills. **Desired Qualifications** + Bachelor's degree in Business Administration, Human Resources, Organizational Development, Education, Communications, Data Analytics, Information Systems, + Experience with KPI tracking, survey/data analysis frameworks, and AI platforms + Familiarity with tracking Key Performance Indicators (KPIs) and using data to inform decisions and improve learner experience. + Project management experience and ability to execute programs from planning to delivery. + Experience or familiarity with Co-Pilot or other AI platforms \#LI-GM1 We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $76,000.00-$114,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. **Additional Information** GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. **Relocation Assistance Provided:** No

is $26.08 - $36.51 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: * Supervise and direct the offices front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Manage providers' schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget. * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions: * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. * Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc). * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. EOE including Disabled and Veterans. Qualifications Required: * Bachelors degree or equivalent work experience. * Minimum of three years work experience in a medical or related business. * Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. * Solid understanding of patient flow in a medical office. * Leadership experience. * Working knowledge of medical software, Word and Excel. * Experience managing daily cash activity and reconciling income reports with daily payments. Desired: * Knowledge of CPT and ICD-9 coding. * Supervisory experience. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $26.08 - $36.51 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time, salaried position at 40 hours per week located at the McHenry clinic and will require travel to the Huntley clinic. Schedule is Monday through Friday, 7:30a-5p. Position also has Patient Service Representative duties. The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: * Supervise and direct the offices front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Manage providers' schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget. * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions: * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. * Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc). * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. EOE including Disabled and Veterans. Qualifications Required: * Bachelors degree or equivalent work experience. * Minimum of three years work experience in a medical or related business. * Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. * Solid understanding of patient flow in a medical office. * Leadership experience. * Working knowledge of medical software, Word and Excel. * Experience managing daily cash activity and reconciling income reports with daily payments. Desired: * Knowledge of CPT and ICD-9 coding. * Supervisory experience. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $22.47 - $32.59 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Admin Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: * Supervise and direct the office's front-line clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Manage providers schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office supplies within budget. * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Participate in leading practice staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. * Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc.). * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. AA/EOE. Qualifications Required: * Bachelor's degree or equivalent work experience. * Minimum of three years of work experience in a medical or related business. * Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, and Medicaid. * Solid understanding of patient flow in a medical office. * Working knowledge of medical software, Word and Excel. * Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: * Knowledge of CPT and ICD-10 coding. * Leadership experience. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description **This is a Full Time, salaried position at 40 hours per week located at the McHenry clinic and will require travel to the Huntley clinic. Schedule is Monday through Friday, 7:30a-5p. Position also has Patient Service Representative duties.** The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Supervise and direct the offices front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions: Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc). Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. EOE including Disabled and Veterans. Qualifications Required: Bachelors degree or equivalent work experience. Minimum of three years work experience in a medical or related business. Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. Solid understanding of patient flow in a medical office. Leadership experience. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Desired: Knowledge of CPT and ICD-9 coding. Supervisory experience. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $38.50 - $61.60 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description This is a Full Time, salaried position at 40 hours per week located at the Glenview Outpatient Center. Schedule is Monday through Friday, approximately 8a-5p. The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: * Supervise and direct the office's front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. * Additional Functions * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. Qualifications Required: * Bachelors degree or equivalent work experience. * Current State of Illinois Registered Nurse License. * American Heart Association Basic Life Support (BLS) CPR certification. * Minimum of three years work experience in a medical or related business. * Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid. * Solid understanding of patient flow in a medical office. * Leadership experience. * Working knowledge of medical software, Word and Excel. * Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: * Bachelors degree * Knowledge of coding * Supervisory experience Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description **This is a Full Time, salaried position at 40 hours per week located at the Glenview Outpatient Center. Schedule is Monday through Friday, approximately 8a-5p.** The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: Supervise and direct the office's front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. Qualifications Required: Bachelors degree or equivalent work experience. Current State of Illinois Registered Nurse License. American Heart Association Basic Life Support (BLS) CPR certification. Minimum of three years work experience in a medical or related business. Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid. Solid understanding of patient flow in a medical office. Leadership experience. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: Bachelors degree Knowledge of coding Supervisory experience Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

is $38.50 - $61.60 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: * Supervise and direct the office's front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. * Additional Functions * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. Qualifications Required: * Bachelors degree or equivalent work experience * Minimum of three years work experience in a medical or related business * Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid * Solid understanding of patient flow in a medical office * Leadership experience * Working knowledge of medical software, Word and Excel * Experience managing daily cash activity and reconciling income reports with daily payments. * Current License as Registered Professional Nurse in state employed in. * CPR Preferred: * Bachelor's degree * Knowledge of coding * Supervisory experience Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: Supervise and direct the office's front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. Qualifications Required: Bachelors degree or equivalent work experience Minimum of three years work experience in a medical or related business Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid Solid understanding of patient flow in a medical office Leadership experience Working knowledge of medical software, Word and Excel Experience managing daily cash activity and reconciling income reports with daily payments. Current License as Registered Professional Nurse in state employed in. CPR Preferred: Bachelor's degree Knowledge of coding Supervisory experience Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: Supervise and direct the office's front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. AA/EOE Qualifications Required: Bachelors degree or equivalent work experience Minimum of three years work experience in a medical or related business Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid Solid understanding of patient flow in a medical office Leadership experience Working knowledge of medical software, Word and Excel Experience managing daily cash activity and reconciling income reports with daily payments. Current license as a Registered Professional Nurse or eligible in the State of Illinois. CPR Preferred: Bachelors degree. Knowledge of coding. Supervisory experience. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Supervise and direct the offices front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions: Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc). Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. EOE including Disabled and Veterans. Qualifications Required: Bachelors degree or equivalent work experience. Minimum of three years work experience in a medical or related business. Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. Solid understanding of patient flow in a medical office. Leadership experience. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Desired: Knowledge of CPT and ICD-9 coding. Supervisory experience. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Anatomic Pathology Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Under the direction of the Manager, the Anatomic Pathology Operations Coordinator has the authority and accountability for facilitating the delivery of quality service for the Gross Room(s) and Autopsy Services. The Anatomic Pathology Operations Coordinator works with Pathologists and physician-specialists to coordinate the assessment, the development and the implementation of technology/testing in the Laboratory and oversee daily operations. Duties may include development of standing operating procedures, creation of RVUs and implementation of information technology solutions, utilization of change control procedures and oversight of training and competency assessment of staff. Duties include coordination and scheduling of section staffing, organization of staff activities to ensure efficient and effective use of time and effort, oversight of inventory control of section technical and clerical supplies, oversight of supply requests in accordance with section budget constraints and volume demands, and investigation and resolution of section technical and service problems between support services, Surgical Services, procedural areas, outpatient areas and clinical testing departments. Unique responsibilities to this job include maintaining the highest degree of expertise in that specific discipline, i.e. staying current with information on the latest developments in technology and methodology through attendance at professional, association and scientific meetings, maintaining continual dialogue with scientists and vendors. Responsibilities: Section Coordination: Reviews and verifies specimen integrity, quality control records/logs and quality assurance parameters are maintained. Coordinates and monitors corrective action. Develops standard operating procedures and maintains document control. Ensures compliance with all federal, state, local, JCAHO, CAP, multi-disciplinary, hospital regulations, policies and procedures. Participates in planning and maintenance of the laboratory information system (LIS). Assures that all computer systems-related changes, e.g. builds, interfaces within the department are appropriately planned for, well documented per department policy and have received documented approval at all steps. Investigates and resolves patient, technical and workflow problems related to the Gross Room(s) and Autopsy Services. Develops and maintains relationships with all customers and suppliers. Assures that service standards are implemented and evaluated. Facilitates a multi-disciplinary and collaborative approach to patient care and interdepartmental problem solving/service delivery. Instructs Pathologists' Assistants, Surgical Pathology Technologists and Technicians and Autopsy Technicians on new methods and instrumentation. Develops curriculum and oversees the education and training of residents and staff in conjunction with the Medical Director. Assists with orientation and instruction of pathology staff, residents and medical students in Surgical Pathology and Autopsy procedures to include specimen description, dissections, dictation techniques, basic specimen handling, and use of Anatomic Pathology equipment. Provides clinical performance feedback on pathology residents. Assumes delegated responsibilities in the absence of the Manager. Oversees the inventory system to ensure appropriate and adequate supply levels to meet department requirements. Oversees the submission of supply requests in accordance with section budget requirements and Purchasing requirements. Coordinates the maintenance and repair activities as related to equipment and facilities. Staff Selection, Training, Supervision, and Evaluation: Assists Manager in the interviewing and selection of new hires. Coordinates and supervises section staffing to ensure sufficient staff to cover all aspects of service. Proactively adjusts daily staff work assignments due to sick leave or increased patient volume. Evaluates/approves the need for staff overtime and temporary help. Oversees staff adjustments in the Automated Time Recording system, vacation requests and leave requests. Supports management team with approving timecards for all employees within service line/department. Ensures department staff provides consistent quality and customer service to all customers. Oversees the orientation and training and evaluates Gross Room(s) and Autopsy Services personnel according to guidelines established by Laboratory Management and Human Resources. Maintains staff competency and training documentation, including continuing education records. Actively ensures staff compliance to Rules of Personal Conduct. Technical: Adheres to hospital and department policies and procedures. Performs duties of the Pathologists' Assistant as needed Performs, records and maintains quality assurance and patient information as required by the laboratory and accrediting agencies, eg. CAP, JCAHO. Coordinates operation and maintenance of laboratory equipment; assures maintenance of service records. Coordinates advanced troubleshooting and repair. Well versed in contractual terms of maintenance agreements and their administration. Coordinates development, revision and updating of procedures and relevant documentation. Participates in and presents at laboratory meetings and continuing education programs. Coordinates section technical in-service programs. As appropriate for the Laboratory section, coordinates the handling and reporting of proficiency testing. Investigates and corrects deficiencies with appropriate monitoring. Financial Management: Creates, develops and maintains RVU and productivity systems. Assures that all billing for services is accurate, timely and in compliance with regulations. Operating Budget: Assists in preparation and monitoring of expense/revenue budgets. Coordinates product evaluation consistent with Hospital Materials Management Program. Initiates and facilitates preparation of new program proposals. Reconciles statistics and adheres to revenue management standards. Maintains productivity standards; organizes and coordinates staff variable in relation to volume, service and financial goals. Participates in the negotiation of pricing/terms for supplies and maintenance agreements. Assures that research activities performed in the section are in compliance with Hospital Research policies. Capital Budget: Coordinates preparation of major equipment purchase proposals, selection, and documents for equipment acquisition. Participates in the negotiation process. Participates in facility changes and planning. Professional/Personal Development: Establishes and executes personal development objectives as part of annual objective setting process which complements current position. Identifies and pursues activities/development opportunities which are appropriate for position and personal development objectives, e.g., participation/leadership in relevant professional groups associations, continuing education as participant, presenter, planner. Assesses and communicates staff development needs to Manager. Leadership/Problem Solving: Adheres to Patients First Management standards on leadership, communication and visibility. Coordinates critical situations involving patients, staff, and visitors and consults with Manager or Director for guidance as needed (e.g., complaints, discipline, the press, etc.). Facilitates effective interdepartmental communication of incidents with appropriate personnel (Manager, Director, Medical Staff; etc.). Promotes philosophy and objectives of the Hospital, Division and Department. Identifies and communicates key issues and trends to Manager. Medical Staff Relations: Works with Medical Directors in implementing goals, objectives, budgets and new programs. Works with Medical Directors on resolution of technical and operational issues. Supports Clinical Quality Management activities. Qualifications Required: Qualifies as a General Supervisor as defined in CLIA 88 regulations. Master's degree in applicable discipline. PA-certified through recognized Board of Registry, ASCP or equivalent. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

is $38.50 - $61.60 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice. The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary. Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function. Responsibilities: * Supervise and direct the office's front-line clinical and clerical staff. * Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. * Oversee and direct day to day office operations within budget guidelines. * Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity. * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. * Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. * Ensure that service excellence is delivered and perform service recovery whenever necessary. * Manage office and medical surgical supplies within budget * Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. * Conduct office staff meetings on a regular basis. * Attend and actively participate in manager/supervisor meetings. * Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions * Review and approve automated time reports for accuracy. * Develop tools to support staff and enhance efficiency. * Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. * Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc) * Monitor daily transaction activity to ensure compliance with procedures. * Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). * Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. * Develop and implement policies and procedures as needed to support the practice. * Complete other duties as assigned. AA/EOE Qualifications Required: * Bachelors degree or equivalent work experience * Minimum of three years work experience in a medical or related business * Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid * Solid understanding of patient flow in a medical office * Leadership experience * Working knowledge of medical software, Word and Excel * Experience managing daily cash activity and reconciling income reports with daily payments. * Current license as a Registered Professional Nurse or eligible in the State of Illinois. * CPR Preferred: * Bachelors degree. * Knowledge of coding. * Supervisory experience. Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description **This is a Full Time, salaried position at 40 hours per week located on the Lake Forest Hospital campus. Schedule is Monday through Friday.** The Physician Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Supervise and direct the offices front-line clinical and clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers' schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office and medical surgical supplies within budget. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Conduct office staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Additional Functions: Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc). Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. EOE including Disabled and Veterans. Qualifications Required: Bachelors degree or equivalent work experience. Minimum of three years work experience in a medical or related business. Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, Medicaid. Solid understanding of patient flow in a medical office. Leadership experience. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Desired: Knowledge of CPT and ICD-9 coding. Supervisory experience. Additional Information Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Admin Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Supervise and direct the office's front-line clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office supplies within budget. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Participate in leading practice staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc.). Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. AA/EOE. Qualifications Required: Bachelor's degree or equivalent work experience. Minimum of three years of work experience in a medical or related business. Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, and Medicaid. Solid understanding of patient flow in a medical office. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: Knowledge of CPT and ICD-10 coding. Leadership experience. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? Job Description The Admin Operations Coordinator reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Responsibilities: Supervise and direct the office's front-line clerical staff. Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. Oversee and direct day to day office operations within budget guidelines. Manage providers schedules with templates and optimize patient care hours to enhance productivity. Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity. Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits. Ensure that service excellence is delivered and perform service recovery whenever necessary. Manage office supplies within budget. Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices. Participate in leading practice staff meetings on a regular basis. Attend and actively participate in manager/supervisor meetings. Ensure that patient dignity and confidentiality are maintained at all times. Review and approve automated time reports for accuracy. Develop tools to support staff and enhance efficiency. Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring. Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc.). Monitor daily transaction activity to ensure compliance with procedures. Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.). Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies. Develop and implement policies and procedures as needed to support the practice. Complete other duties as assigned. AA/EOE. Qualifications Required: Bachelor's degree or equivalent work experience. Minimum of three years of work experience in a medical or related business. Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, and Medicaid. Solid understanding of patient flow in a medical office. Working knowledge of medical software, Word and Excel. Experience managing daily cash activity and reconciling income reports with daily payments. Preferred: Knowledge of CPT and ICD-10 coding. Leadership experience. Additional Information Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Five to Nine is an award-winning VC-backed startup looking to hire an Operations Coordinator who wants to help scale a product that is influencing the future of work. We've been featured in Vice, Business Insider, Yahoo Finance, Marketwatch and others. WHO WE ARE: Our B2B SaaS software helps companies manage and measure the impact of their employee engagement event programs. Think of us as SurveyMonkey meets Eventbrite. We're remote, scaling quickly, and were funded by Google and Slack. WHO OUR CLIENTS ARE: Our clients include program leaders (e.g. ERGs, office managers, workplace teams) at the top global tech companies. Job Description WHO YOU ARE: You're a self-starter and enjoy taking ownership. You can effectively manage tasks, projects and problem-solve. You're a dynamic team player who is an effective communicator and enjoys an environment of collaboration. YOUR DAY-TO-DAY: As an Operations Coordinator, you will own the efficiency of our daily company processes. As an ideal candidate, you'll have a sharp business mind and proven success managing across multiple stakeholders to maximize productivity, collaboration and communication. You'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion (as those are key values for us). Your ultimate responsibility is to increase our operational efficiency across the board. Qualifications OBJECTIVES OF THIS ROLE: Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization Assist the CEO in top strategic initiatives from sales to people management Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity Actively pursue strategic and operational objectives Ensure operational activities remain on time and within a defined budget Track staffing requirements, helping to hire new employees as needed Oversee accounts payable and accounts receivable departments Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service Partner with cross-functional support teams in improving the proprietary tools and systems Conduct budget reviews and report cost plans to upper management SKILLS AND QUALIFICATIONS: 2+ years proven experience in an operations management position Strong budget development and oversight skills Excellent ability to collaborate across multiple teams Highly trained in conflict management and business negotiation processes Knowledge of general business software and aptitude to learn new application If some or most of this sounds like you, we'd love to hear from you. You'll be joining an exceptionally talented and motivated team, helping us drive demand for the Five to Nine platform. We are creating massive value for our customers and we're just getting started! Additional Information All your information will be kept confidential according to EEO guidelines.