Senior Quality Assurance Analyst/Lead jobs at Oak Street Health - 277 jobs

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. This position will be located in our Loveland, Colorado or our Fountain Valley, California office. The Target Pay Range for this position is as follows: Loveland, Colorado: $99,000 - $124,000 annually. Fountain Valley, California: $103,000- $129,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview We are looking for a detail-oriented QA Tester to support the testing and validation of our Oracle APEX applications and SQL-based solutions. The person in this role will design and execute test cases, document and track defects, prepare user documentation based on use cases, and work closely with developers and business users to ensure high quality, reliable, and user-friendly systems. Additionally, associate will be expected to resolve tickets as assigned. Essential Duties and Responsibilities Perform functional, regression, and integration testing for Oracle APEX applications and related SQL components. Design, maintain, and execute test cases, test scripts, and test scenarios based on business requirements and use cases. Identify, document, and track defects; collaborate with developers and sales ops coordinators to resolve issues in a timely manner. Use Jira to log, prioritize, and monitor bugs, test tasks, and testing progress. Validate SQL queries, stored procedures, and data flows to ensure accuracy and performance. Prepare clear and practical user manuals and guides based on defined use cases to support end users. Participate in reviews of requirements, specifications, and designs to provide feedback from a QA perspective. Resolve tickets from our CPQ/CMS as assigned by our sales ops coordinators. Education and Experience B.S. or higher with 3+ years work experience in QA, databases, or software development. 1+ years working with Oracle SQL Experience testing Oracle APEX applications Strong SQL query writing for data validation Familiarity with QA processes and tools (Jira, TestRail, etc.) Working in Pet Health and/or a regulated environment is a plus Knowledge, Skills and Abilities Proven experience as a QA Tester, preferably with Oracle-based business applications (Oracle APEX or similar). Strong knowledge of SQL and relational databases (ability to write and validate queries). Hands-on experience using Jira (or similar tools) for defect tracking and managing test activities. Experience designing and executing test cases, test scripts, and testing scenarios. Ability to create clear, structured user manuals and documentation based on use cases. Strong attention to detail and a methodical, analytical approach to testing and problem solving. Good communication skills and ability to work effectively with developers, analysts, and business stakeholders. Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will work in a hybrid fashion between a typical office environment and a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. In office work will include the presence of pets. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

As part of the effort to extend Novocure's Quality Assurance department, we are looking for a Software Quality Assurance Tester who will act as the primary software quality assurance testing point of contact for medical device software development efforts with multi-disciplinary teams. This is a full-time, exempt position located in our Haifa, Israel office and reports to the SW QA Testing Team Lead. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Execute manual and automation tests for embedded, web, mobile, and PC applications. * Document test execution, results, and test data accurately and under tight schedule. * Maintain clear, complete, and controlled documentation of all testing activities. * Manage software bug tracking and perform bug trend analysis. * Collaborate with cross-functional teams to support timely and high-quality project delivery. * Support the team with tasks given by the SW QA testing team lead. QUALIFICATIONS/ KNOWLEDGE: Qualifications: * QA course with certification required Knowledge: * 1+ years of experience in a software QA role. * Hands-on background in software development. * Basic working knowledge of software testing methodologies and the testing life cycle. * Top-level knowledge of test types and strategies: integration, system, performance. * Experience in Azure DevOps tool is an advantage. * Embedded testing is an advantage. * Excellent Documentation Skills and experience operating under Document Control. * Excellent English level (oral, written). * Excellent internal communication skills. * Excellent communication skills in English. * Fast learner, ability to work in a fast-paced environment, detail-oriented, flexible, great team player, problem solver. ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy

Description & Requirements Maximus is looking to hire a Training and QA Lead. This position is remote but will occasionally require travel to the work site in Alexandria, Virginia. The role will require the candidate to possess an active Public Trust security clearance or the ability to successfully pass a Public Trust clearance process. Essential Duties and Responsibilities: - Support the design, development, and distribution of training programs and materials. - Develop and support the design, development, and distribution of training programs and materials. - Establish and communicate the training methodologies to participants. - Schedule training sessions and individual training programs, ensuring facilities set-up, audio-visual set up, and participant notification. - Support the change management process, including ensuring accuracy and timeliness of document review, approval, and storage. Job-Specific Essential Duties and Responsibilities: - Design, develop, and implement training curriculum - Develop qualitative and quantitative assessment tools to measure learner requirements and competencies - Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable. - Maintain continuous monitoring of call and chat quality - Conduct regular calibrations with the team to ensure quality standards are understood - Conduct feedback sessions with Analysts based on monitoring results - Conduct regular calibrations with the team to ensure quality standards are understood - Support leadership with assigned duties and acts as the department's subject matter expert Job-Specific Minimum Requirements: - Due to contract requirements candidates must be U.S. citizens without dual citizenship with another country - Additionally, candidates must have an active Public Trust clearance or be able to successfully pass a Public Trust clearance process - Bachelor's degree in related field of study strongly preferred - 5 years in Learning and Development and quality role - Ability to create new curriculum and update existing curriculum - Must be able to provide feedback to a team and individual - Must know the ADDIE (or other applicable) learning and development lifecycle - Must be able to travel to work site in Alexandria, VA as required Minimum Requirements - High School diploma or equivalent with 2-3 years of experience. - Bachelor's degree preferred. - May have additional training or education in area of specialization. Preferred Skills and Qualifications: - Experience with DTMO TAC processes, policies and systems - Working knowledge of DTMO terminology - Experience with eLearning tools and Learning Management Systems (LMS) - Excellent written and oral communications and presentation skills. - Ability to work independently #techjobs #LI-Remote #veteranspage #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 48.86

Our company is looking to hire the right candidate for our primary DNA collector position in Gainesville, GA. The main role of the job will be providing DNA testing (Buccal swab) on behalf of families in and around Gainesville for their pending child support cases. This is a perfect opportunity to earn extra income while providing a valuable service for families in your area. PLEASE NOTE - This is an extremely part-time position with two (2) shifts a month. Having a medical background is preferred but not required for this position. A desirable candidate will have great customer service skills, work well independently and in a team environment, and be reliable and professional. Applicants need to have dependable transportation to report to the site for each testing shift. All new hires will be subject to a background check upon hire · DRAW SITE: Gainesville DCSS · RECURRING SCHEDULE: Two (2) Thursdays (2nd and 4th) each month 9:00am - 12:00pm · START DATE: Thursday, January 22nd All staff will receive complete online and over-the-phone training, as well as all supplies required for DNA Buccal swab testing. Job Duties and Responsibilities · Perform cheek swab specimen collections · Take Photos and Ink prints of all clients · Fill out handwritten Chain of Custody form · Ensure specimens are properly and accurately labeled · Make FedEx run to drop off samples collected for the day · Keep track of supply inventory and order as needed · Able to work with the public and be friendly and professional If you are interested, please submit your resume. This company participates in E-Verify: ************************************************************************************** View all jobs at this company

Manage the QA Analytical function at the KBI Biopharma, Hamlin location, supporting analytical laboratory operations in a contract biopharmaceutical manufacturing organization. Responsible for review of certificates of analysis for both clinical and commercial programs. Works directly with AFS, QC and Microbiology laboratories to resolve lab investigations and other compliance issues in a timely manner. Communicates directly with clients to resolve issues related to GMP testing. Cultivates and maintains Quality Assurance staff by recruiting, training, and managing QA team members. Align QA Analytical organization to meet company's strategic goals. Experience managing a QA organization in both clinical and commercial operations is beneficial Job Responsibilities: Leads and directs the QA Analytical team supporting analytical testing operations. Lead, assess, coach and develop departmental specialists. Manage performance, ensure team meets expectations and objectives. Guide the professional growth of team members by providing personal guidance and training relative to responsibilities Support GMP testing activities including release and stability testing. Oversees QA review of method qualifications, transfer, and validations. Oversees QA review of deviations, lab investigations, SOPs and GMP technical documents. Works directly with AFS and Microbiology to resolve deviations and other compliance issues in a timely manner. Communicates directly with clients to resolve issues related to GMP testing. Attend relevant operational meetings in support of issue resolution and escalation and batch disposition activities. Support client audits and regulatory inspections as required. Job Requirements: Knowledge, Skills, Abilities BS in scientific field with 8+ years' experience or MS and 6+ years' experience in a QA or GMP environment or equivalent. Experience in a in a QA role supporting GMP analytical testing is required. Minimum of 2 years of supervisory experience. Strong understanding of technical and compliance requirements for clinical and commercial biopharmaceutical programs and knowledge of US, EU and Row cGMP guidelines. Experience with electronic laboratory information management systems is preferred. Language Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Math Ability Basic math skills are required. Ability to apply concepts of basic algebra and statistics. Physical Demands Support manufacturing and warehouse operations to include movement and/or lifting of raw materials and consumables. Computer Skills Knowledge of and experience using word processing, databases, spreadsheets, Power Point, Internet, E-mail, Calendar Management Equipment Knowledge of and experience using a computer, a telephone KBI has a robust total rewards strategy which includes an annual bonus structure for all employees, medical, dental, and vision coverage, paid PTO and holidays, 401K matching, and employee recognition programs. About KBI: KBI Biopharma, Inc., a JSR Life Sciences company, is a global contract development and manufacturing organization (CDMO) providing fully integrated and accelerated drug development and biologics manufacturing services to life science companies. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products. Recognized for quality manufacturing, KBI delivers robust process development and cGMP manufacturing services across its six global locations in the USA and Europe. For more information, visit ********************* KBI is a proud EEO/AA employer dedicated to building a diverse and inclusive workforce. We believe that innovation thrives in an environment where all voices are heard and valued. That's why we actively seek individuals from all backgrounds - regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability, or veteran status - and strongly encourage all qualified candidates to apply and bring their unique perspectives to our team. KBI Biopharma, Inc. is an EEO/AA employer and actively seeks to diversify its work force. Therefore, all qualified applicants, regardless of race, color, national origin, religion, gender, gender identity, sexual orientation, age, disability or veteran status, are strongly encouraged to apply. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for KBI Biopharma, Inc. to hire me. If I am hired, I understand that either KBI Biopharma, Inc. or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of KBI Biopharma, Inc. has the authority to make any assurance to the contrary. I attest with my signature below that I have given to KBI Biopharma, Inc. true and complete information on this application. No requested information has been concealed. I authorize KBI Biopharma, Inc. to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

General Job Summary: The Live Answer Quality Analyst will be responsible for monitoring patient interactions (calls, chats, emails) to ensure service quality, compliance, and efficiency, providing actionable feedback and coaching to agents, analyzing data for trends, and recommending process improvements to enhance patient satisfaction and meet business goals. (This is a full time position supporting our TPC at SouthPark, Monday to Friday 8 am to 5 pm) Primary Job Responsibilities/Tasks may include, but not limited to: Performs call monitoring to listen and review live and recorded calls and chats and provides trend data to Live Answer management team. Ensures consistent application of quality standards across calls, chats, and emails. Uses quality monitoring data to compile and track performance at team and individual level. Identifies trends related to patient experience, access, documentation accuracy, and escalation handling. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for Live Answer staff. Provides feedback to Live Answer team leaders and managers. Prepares and analyzes internal and external quality reports for management staff review. Responsible for verifying adherence to company policies, procedures and regulatory guidelines Maintains confidentiality and professionalism when reviewing patient interactions and quality data. This role partners closely with leadership, training, and operations to ensure quality standards are consistently applied and continuously improved across all patient touchpoints. Other duties as assigned. Requirements: Education: High school diploma; some college preferred Experience: Minimum of three years of call center medical office or healthcare facility experience preferred. Strong ability to analyze date, identify patterns, and solve problems. Excellent verbal, written and interpersonal communication skills. Must be self-motivated and self-starter. Exceptional listening and analysis skills. Keen ability to identify quality issues and gaps. Must adapt well to change and successfully set and adjust priorities as needed. E.H.R. and Scheduling experience preferred Physical Requirements: Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support weight of 35 pounds. Ability to concentrate on details. Use of computer for long periods of time. Must be able to speak and articulate clearly.

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Friday, Monday, Thursday, Tuesday, Wednesday Shift Start Time 8:00 AM Shift End Time 4:30 AM Worker Sub-Type Regular Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's. Job Description Monitors departmental operations to promote safe, efficient, and quality performance standards for patients, visitors, and employees. Actively promotes a lean work culture by performing team member duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Experience * 5 years of experience in a high complexity laboratory or radiology services Preferred Qualifications * Laboratory - Experience in pediatric laboratory services * Radiology - Experience in pediatric radiology services, certification in Advanced Modality, advanced knowledge of radiation safety principles, equipment quality assurance process, and performance improvement initiatives, Bachelor's degree in related field Education * Laboratory - Bachelor of Science degree in Medical Technology, chemical, physical, biological, or clinical laboratory science from an accredited institution * Radiology - Associate's degree in related field from an accredited institution Certification Summary * Laboratory - Certification as a Medical Technologist from American Society for Clinical Pathology (ASCP), the American Medical Technologists (AMT) the National Credentialing Agency for Laboratory Personnel (NCA), the American Association of Bioanalysts (AAB), or another agency approved by Georgia Department of Community Health. * Radiology - American Registry of Radiologic Technologists or equivalent (Radiology) Knowledge, Skills, and Abilities * Must possess excellent organizational, interpersonal, and communication skills * Leadership abilities * Must possess computer skills, including ability to use Microsoft Office products and computer systems related to patient care * Builds and maintains adult relationships with colleagues, subordinates, and superiors * Demonstrated ability to hold self and others accountable * Expert technical and clinical knowledge across multidisciplinary areas by recognizing patient care and employee performance quality issues and initiating performance improvement processes Job Responsibilities * Ensures continual readiness for system and departmental accreditation site visits by conducting regular tracer activities. * Interacts with other healthcare workers (e.g., department leadership team and educators) to provide information and identify, develop, implement, assess, and report strategies that result in improved departmental processes. * Assists with maintaining department regulatory accreditation and provides department leadership with compliance progress and effectiveness. * Gathers and analyzes quality and performance improvement data and submits reports to national data registries, system committees, and departmental leadership team. * Coordinates and organizes quality assurance activities. * Assists in overseeing Clinical Laboratory Improvement Amendment mandated proficiency testing program. * Coordinates with leadership in development of annual quality metrics and dashboards, reviews quality of data submitted, and monitors deadlines for timely and accurate submission of quality data for department leadership review. * Recognizes, monitors, and analyzes trends in operations for purposes of improving process flow and/or increasing patient and employee satisfaction. Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1001 Johnson Ferry Rd Job Family Laboratory Services

LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL. GENERAL STATEMENT OF JOB The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience. ESSENTIAL JOB FUNCTIONS Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC). Assist end-users in performing user acceptance testing on developed solutions. Responsible for designing and implementing test plans and test cases based on product specifications. Perform post-implementation testing of developed solutions. Document test plans, test cases, and test results. KNOWLEDGE OF JOB Integrity and decision-making skills necessary to work with and protect confidential personal health information Problem solver, with ability to debug complex processes and applications Analytical and troubleshooting skills Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces. Microsoft Team Foundation Server for work item tracking and source code control is preferred Experience testing web applications, including the ability to use and understand advanced features of web browsers Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures Excellent verbal and written communication skills, ability to articulate ideas clearly Proven ability to meet development commitments and manage expectations Desire for constant improvement Ability to work independently and as a strong team player Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software). Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL). Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET. EDUCATION & EXPERIENCE REQUIREMENTS Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL. SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled. APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Role Description: Ensures the products meet consistent standards of quality Responsibilities: · Work closely with Technical team and Development team to understand the imported products and ensure the product performance · Collaborate with customer support representative to identify the quality issues and its scale at customer site · Document and work to resolve nonconformities and requirement escapes · Provide feedback to the Technical team on quality issues or samples tested · Support a root cause analysis process and corrective/preventative actions · Regularly conduct testing or request a 3rd party lab testing as necessary to verify the product quality against product standards · Track, analyze test results and report any non-conformance or trends found to the management · Closely monitor newly launched imported products to ensure the compliance of quality standards Requirements Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position: Education and Work Experience: · Bachelor degree in engineering or related technical field · Experience in a manufacturing setting is preferred but not required Knowledge and Skills: · Proficiency in Microsoft Office Software · Korean bilingual required · Strong attention to detail · Excellent project management skill · Willing to learn and adopt to new situations · Time management skill Physical Demands: · Position requires sitting at a desk working on a computer for at least 2/3 of time. · Position requires minimal lifting up to 80 lbs. · Position requires travel up to 10% of time. · Position requires appropriate use of PPE when applicable.

As part of the effort to extend Novocure's Quality Assurance department, we are looking for a SW Design Quality Assurance Engineer to work with software development and quality assurance teams to implement best practices. This is a full-time, exempt position located in our Haifa, Israel office and reports to the Software Quality Assurance Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Review requirements, specifications, design documents, validation plans, and reports, user acceptance protocols, test protocols and reports, traceability matrices, and other documentation as required and provide feedback. * Provide expertise in establishing good software requirements, specifications, detailed design, verification and validation protocols, and planning documentation. * Support development teams on the validation of software tools. * Ensure the delivery of high-quality products (including requirements, design documentation, testing, and deployment procedures) while adhering to medical device industry standards and regulations. * Work with cross-functional teams to drive projects to completion. QUALIFICATIONS/ KNOWLEDGE: Qualifications: * Bachelor's degree required, preferably in computer science Knowledge: * Minimum of 4 years of relevant medical devices software development experience. * Strong knowledge of software QA methodologies, tools, and processes. * Knowledge of up-to-date related standards and regulations. * Skilled in managing traceability matrices between all SDLC documents. * Top-level knowledge of test types and strategies: unit, integration, system, performance, stress, etc. * Experience with IEC 62304 - big advantage. * Knowledge of Software Configuration Management, CI, and CD technologies. * Experience working in an Agile/Scrum as well as a waterfall development process and the implications coming from the regulatory standards. * Excellent Documentation Skills and experience operating under Document Control. * Excellent communication skills in English. ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy

Who You AreYou catch problems before they explode-testing edge cases and degraded paths others overlook so production fire drills can be prevented. You care deeply about the tools you use and create, shaping the internal frameworks and pipelines your team depends on. Your work validates millions of real-time customer interactions every day, from web to telephony platforms, and you're always growing through peer reviews, knowledge sharing, and mentoring. You thrive in flexible, human-centered environments where hybrid collaboration and sustainable engineering aren't just buzzwords, but the way you work. If you love building robust, high-throughput test platforms as much as we do, we'd love to hear from you! At Vail, our QA Engineering team is deeply technical - we don't just validate features, we build the frameworks and infrastructure that test real-world signaling flows, analyze media quality, and run performance tests that mimic millions of live voice and web sessions. We're engineers at heart, with a QA-first mindset and a passion for building robust, scalable systems that reveal issues before our customers do.What You'll Do Design and Extend Automation Frameworks: Build maintainable, modular test infrastructure in Python, Perl, Java, or Ruby that adapts to evolving APIs and systems. Develop Advanced Test Suites: Own automation for complex functional, integration, and regression scenarios across distributed microservices and telephony systems. Validate Real-Time Systems: Contribute to test harnesses that validate signaling flows (SIP, RTP, SDP, WebRTC) and API transactions under varying network conditions. Enhance CI/CD Integration: Implement, optimize, and maintain automated test pipelines in Jenkins or similar systems, including containerized and Kubernetes-based environments. Collaborate Across Disciplines: Partner with developers, QA peers, and DevOps engineers to ensure tests are integrated early in the release cycle and deliver meaningful insights. Analyze Failures & Root Causes: Use log aggregation tools, packet captures, and dashboards (e.g., Kibana, Grafana) to diagnose failures and improve coverage or resiliency. Contribute to Test Data & Metrics: Work with SQL and NoSQL databases to generate and validate test data, interpret automation results, and measure performance. Mentor & Share Knowledge: Help guide junior engineers in automation practices, framework design, and debugging strategies. Drive Continuous Improvement: Identify gaps in test coverage, reliability, and efficiency-propose and implement technical solutions that raise QA maturity. Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience Experience: Typically, 2-5 years in software development, test automation, or QA infrastructure engineering. Programming Skills: Strong proficiency in one or more of Ruby, Java, C#/.NET, C++, Perl, Python, or JavaScript Frameworks & Tools: Experience with JUnit, TestNG, PyTest, RSpec, Cucumber, or equivalent automation frameworks. CI/CD & Containers: Working experience with Jenkins (or similar), Docker, and basic Kubernetes workflow (jobs, pods, Helm charts). Systems Knowledge: Familiarity with distributed architectures, API testing, and network-level debugging. Telecom/Media (Preferred): Exposure to SIP/SDP/RTP, WebRTC, or similar signaling and media systems. Databases: Solid understanding of SQL and NoSQL databases for data-driven testing. Analytical Skills: Strong problem-solving mindset, able to triage and isolate issues across multiple layers of the stack. Collaboration: Experience in Agile environments; comfortable contributing to cross-functional sprint work, code reviews, and retrospectives. $89,400 - $116,400 a year The base salary range provided is determined by market data matched to the and the level of the position, based in our industry and the Chicagoland area. We often consider candidates who do not meet all the qualifications listed in the job description (i.e., more or less years of experience, etc.). Therefore, an offer for this position may differ from the base salary range provided depending on the qualifications/skills of the candidate. In this case, an updated pay scale would be provided. Who We AreAt Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call. We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:· Multiple medical, dental, and vision plan options · Company-paid life insurance, short and long-term disability · 401(k) savings plan with company match (50% on first 6% of employee contribution) · 35 days total annual PTO · Annual Bonus Program · Paid maternity and paternity leave · Relocation allowance · Employee referral bonus · Gym membership · Technical and Professional Development stipend We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation, and development efforts. Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who You AreYou catch problems before they explode-testing edge cases and degraded paths others overlook so production fire drills can be prevented. You care deeply about the tools you use and create, shaping the internal frameworks and pipelines your team depends on. Your work validates millions of real-time customer interactions every day, from web to telephony platforms, and you're always growing through peer reviews, knowledge sharing, and mentoring. You thrive in flexible, human-centered environments where hybrid collaboration and sustainable engineering aren't just buzzwords, but the way you work. If you love building robust, high-throughput test platforms as much as we do, we'd love to hear from you! At Vail, our QA Engineering team is deeply technical - we don't just validate features, we build the frameworks and infrastructure that test real-world signaling flows, analyze media quality, and run performance tests that mimic millions of live voice and web sessions. We're engineers at heart, with a QA-first mindset and a passion for building robust, scalable systems that reveal issues before our customers do. As a Software Engineer, Test & Infrastructure II, you will be doing both English and Spanish QA testing of call flows and writing automated test cases. Please note: to be considered for this position, you must be fluent in English and Spanish. What You'll Do Design and Extend Automation Frameworks: Build maintainable, modular test infrastructure in Python, Perl, Java, or Ruby that adapts to evolving APIs and systems. Develop Advanced Test Suites: Own automation for complex functional, integration, and regression scenarios across distributed microservices and telephony systems. Validate Real-Time Systems: Contribute to test harnesses that validate signaling flows (SIP, RTP, SDP, WebRTC) and API transactions under varying network conditions. Enhance CI/CD Integration: Implement, optimize, and maintain automated test pipelines in Jenkins or similar systems, including containerized and Kubernetes-based environments. Collaborate Across Disciplines: Partner with developers, QA peers, and DevOps engineers to ensure tests are integrated early in the release cycle and deliver meaningful insights. Analyze Failures & Root Causes: Use log aggregation tools, packet captures, and dashboards (e.g., Kibana, Grafana) to diagnose failures and improve coverage or resiliency. Contribute to Test Data & Metrics: Work with SQL and NoSQL databases to generate and validate test data, interpret automation results, and measure performance. Mentor & Share Knowledge: Help guide junior engineers in automation practices, framework design, and debugging strategies. Drive Continuous Improvement: Identify gaps in test coverage, reliability, and efficiency-propose and implement technical solutions that raise QA maturity. Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications. Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience Experience: Typically, 2-5 years in software development, test automation, or QA infrastructure engineering. Programming Skills: Strong proficiency in one or more of Ruby, Java, C#/.NET, C++, Perl, Python, or JavaScript Frameworks & Tools: Experience with JUnit, TestNG, PyTest, RSpec, Cucumber, or equivalent automation frameworks. CI/CD & Containers: Working experience with Jenkins (or similar), Docker, and basic Kubernetes workflow (jobs, pods, Helm charts). Systems Knowledge: Familiarity with distributed architectures, API testing, and network-level debugging. Telecom/Media (Preferred): Exposure to SIP/SDP/RTP, WebRTC, or similar signaling and media systems. Databases: Solid understanding of SQL and NoSQL databases for data-driven testing. Analytical Skills: Strong problem-solving mindset, able to triage and isolate issues across multiple layers of the stack. Collaboration: Experience in Agile environments; comfortable contributing to cross-functional sprint work, code reviews, and retrospectives. $89,400 - $116,400 a year The base salary range provided is determined by market data matched to the and the level of the position, based in our industry and the Chicagoland area. We often consider candidates who do not meet all the qualifications listed in the job description (i.e., more or less years of experience, etc.). Therefore, an offer for this position may differ from the base salary range provided depending on the qualifications/skills of the candidate. In this case, an updated pay scale would be provided. Who We AreAt Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call. We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:· Multiple medical, dental, and vision plan options · Company-paid life insurance, short and long-term disability · 401(k) savings plan with company match (50% on first 6% of employee contribution) · 35 days total annual PTO · Annual Bonus Program · Paid maternity and paternity leave · Relocation allowance · Employee referral bonus · Gym membership · Technical and Professional Development stipend We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation, and development efforts. Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who You Are You catch problems before they explode-testing edge cases and degraded paths others overlook so production fire drills can be prevented. You care deeply about the tools you use and create, shaping the internal frameworks and pipelines your team depends on. Your work validates millions of real-time customer interactions every day, from web to telephony platforms, and you're always growing through peer reviews, knowledge sharing, and mentoring. You thrive in flexible, human-centered environments where hybrid collaboration and sustainable engineering aren't just buzzwords, but the way you work. If you love building robust, high-throughput test platforms as much as we do, we'd love to hear from you! At Vail, our QA Engineering team is deeply technical - we don't just validate features, we build the frameworks and infrastructure that test real-world signaling flows, analyze media quality, and run performance tests that mimic millions of live voice and web sessions. We're engineers at heart, with a QA-first mindset and a passion for building robust, scalable systems that reveal issues before our customers do. What You'll Do Develop & Maintain Automation: Write clean, modular, and data-driven test code that adapts to evolving APIs and features, helping reduce flakiness and brittleness in automation. Contribute to Test Frameworks: Assist in building and enhancing frameworks that validate complex systems, including telecom protocols, APIs, and media flows. Hands-On Testing: Participate in functional, regression, and integration testing across distributed environments-learning how to analyze failures and reproduce tricky edge cases. Collaborate Across Teams: Work closely with developers, QA engineers, and DevOps teams to ensure that quality is embedded in every stage of the development lifecycle. Learn CI/CD Practices: Support Jenkins pipelines, containerized test environments, and automated regression runs, building familiarity with Kubernetes and Docker. Explore Data Analysis: Query SQL and NoSQL databases to set up test data, validate results, and troubleshoot automation issues. Support Agile Delivery: Take part in sprint planning, standups, retrospectives, and backlog grooming with a QA-first mindset. Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all the qualifications. Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience Experience: 0-2+ years in software development or test automation. Programming Skills: Familiarity with languages such as Ruby, Java, C#/.NET, C++, Perl, Python, or JavaScript. Test Frameworks: Exposure to tools such as JUnit, NUnit, TestNG, RSpec, or Cucumber. Platforms: Comfortable working in Linux and/or Windows environments. Databases: Basic knowledge of SQL and NoSQL systems. Problem-Solving: Ability to think critically and troubleshoot complex issues in a short time. Agile Mindset: Experience with Agile or similar iterative development methodologies. $68,300 - $90,000 a year The base salary range provided is determined by market data matched to the and the level of the position, based in our industry and the Chicagoland area. We often consider candidates who do not meet all the qualifications listed in the job description (i.e., more or less years of experience, etc.). Therefore, an offer for this position may differ from the base salary range provided depending on the qualifications/skills of the candidate. In this case, an updated pay scale would be provided. Who We AreAt Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call. We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment. We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:· Multiple medical, dental, and vision plan options · Company-paid life insurance, short and long-term disability · 401(k) savings plan with company match (50% on first 6% of employee contribution) · 35 days total annual PTO · Annual Bonus Program · Paid maternity and paternity leave · Relocation allowance · Employee referral bonus · Gym membership · Technical and Professional Development stipend We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail's communication solutions. We recognize that equitable and unique individuals benefit our teams' problem-solving, innovation, and development efforts. Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Your role at Baxter This is a functional, process and system platform SME with proven experience in design, implementation, and data analysis in the supply chain domain. The role will support multiple supply chain applications such as TMS, Control Tower, and provide data science inputs for various parts of our integrated supply chain (ISC) strategy. The role is expected to manage production issues jointly with Baxter IT to resolution and develop preventive solutions to robust system performance. The role drives global alignment in processes and improving user adoption continuously. He/She acts as a liaison between the business end users, IT and systems development teams with a focus on extracting and delivering business value. What you'll be doing Be the product owner for the system assigned and serve as the functional SME to the system. Partner with IT in making system performance robust. Drive projects and deliverables assigned from design considerations through driving implementation and improving user adoption continually. Liaison between business and IT for requirements and supporting existing applications Partner and translate business requirements into application and data requirements and offer recommendations for solutions or improvements to business processes Support global rollouts of multiple transportation and fulfillment systems in different geographies Understand and implement business use cases from requirements and design through UAT and go-live. Continuously work with end users to enable user adoption Collaborate with cross functional teams to identify KPIs and develop dashboards and reports to monitor and measure supply chain performance Develop, maintain and establishes operational specifications for transportation systems including information flow, configuration setup, testing and ad hoc reporting Analyze large datasets to perform root-cause analysis of complex issues and uncovers solutions, trends and opportunities Proactively provides insight and solutions from the data and analyzes trends to support regional/strategic decision making and assist in the management of strategic goals at multiple geographic levels. Experience with ERP, TMS, Control Tower, Load Building or Transportation systems. Possess strong root cause & problem solving capability, including driving design & development to preventive solutions with IT partner. Possess strong design thinking capability to drive solutions for complex supply chain issues Possess strong consultative, analytical and collaborative skills What you'll bring Bachelor's degree required. More than 5+ years of experience in supply chain technology field. Must be detail-oriented and able to work within a team setting. Strong data science, root causing & problem solving, and analytical skills Meticulous in data and ability to spot abnormality, commonality, patterns and pull out key insights. Sense of urgency with strong follow-up skills. Knowledge of SQL and API/EDI integrations Knowledge of ERP, AWS, TMS, Transportation systems, Control Tower, and Supply Chain visibility systems Understanding of the application development / configuration process. Strong Microsoft Office skills is required. Ability to produce results with minimal direction Must have good understanding of distribution supply chain. Demonstrated high learning agility and high analytical skills. Demonstrated system implementation success. Proficient project management skills. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 - $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.