Remote Care Team Manager
Remote or Portland, ME job
POSITION TITLE: Remote Care Team ManagerLOCATION: Maine, New Hampshire, VermontHOURS: Full Time (37.5 hours/wk), Salaried position The Remote Care Team Manager is responsible for overseeing the daily operations of PPNNE's virtual health center, ensuring high-quality care and seamless patient experience. This role provides leadership and support to administrative & clinical staff, fosters a positive work environment, and promotes accountability through clear expectations and adherence to organizational standards. The manager also monitors key performance metrics, identifies training needs, and engages in community outreach to strengthen partnerships and expand patient access to services. Candidates with Registered Nurse (RN) and/or Telehealth experience are encouraged to apply. YOUR DAY- TO-DAY RESPONSIBILITIES:
Manages the day-to-day operations of the health center, participates in creating visit volume goals, monitors daily schedules, adjusts schedule to meet or exceed goals, and develops ongoing mitigation strategies, when necessary.
Understands, supports and communicates all PPNNE services offered, including birth control, STI testing, Gender Affirming Care and abortion care, using accurate and inclusive language.
Makes sure staff follow all policies, procedures, and regulations set by PPNNE, PPFA, and state and federal guidelines.
Provides clear and consistent expectations and establishes a just culture of accountability balanced with trust, respect, and support.
Provides respectful mentoring and coaching, to include supportive and constructive feedback, for all health center staff members during routine (at least monthly) check-ins to promote adherence to PPNNE standards, support professional development, promote job satisfaction, and maximize staff retention.
JOB PERKS:
Work with a group of dedicated professionals
Collaborative Work Environment - PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
Gain experience with a trusted leader in affordable, high quality, health care
Experience using the Electronic Medical Records program EPIC
Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services
COMPENSATION:
Pay Range - for this position is based on years of relevant work experience. Candidates with 3-5 years of experience can expect to earn between
$65,000 - $70,000
per hour/year. As experience increases, so does the rate of pay, with candidates who have 7-8 or more years of direct experience earning up to $74,000 per hour/year.
BENEFITS:
Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
Paid Parental Leave
Medical, Dental & Vision Insurance
PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
403b retirement account and 2% employer match eligibility
Employee Assistance Program (confidential counseling and resources)
Employee referral bonuses
Employer Paid Short Term Disability & Life Insurance
KNOWLEDGE, SKILLS AND ABILITIES:
Highschool diploma or equivalent required; bachelor's degree in health care, business administration, or health care science, Registered nurse and or Telehealth experience (preferred);
3-5 years of relevant healthcare practice and supervisory leadership experience (strongly preferred) and/or progressive leadership development with demonstrated leadership acumen;
Ability to work independently and exercises good judgement in escalating issues and concerns for timely evaluation/resolution of same;
Effective oral and written communication skills to include demonstrated ability to use de- escalation skills and techniques to diffuse complex situations;
Ability to travel within PPNNE affiliate for meetings and training or educational opportunities as requested.
Alignment with and ability to lead through the core values of PPNNE
WHY JOIN PPNNE? Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all. Interested applicants please submit a cover letter and resume by visiting our website at ****************************
Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyHR Specialist - Los Angeles, CA
Remote or Los Angeles, CA job
Planned Parenthood Los Angeles is seeking an experienced HR Specialist to work in our Downtown Los Angeles Headquarters. Under the general supervision of the Vice President, Human Resources, the HR Specialist oversees and administers leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), CA Family Rights Act (CFRA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term disability plans. This position will also be responsible for managing worker's compensation, health & safety / ergonomics programs.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.Our Ideal Candidate will have the following qualifications:
Bachelor's Degree or equivalent work experience
A minimum of two (2) years' work experience in Human Resources required
Experience managing Worker's Compensation required
Knowledge of and familiarity with commonly-used Human Resources concepts, practices, and procedures according to applicable federal and state labor laws
Prior experience coordinating and monitoring leaves and accommodation requests under applicable federal, state, and local laws via a third-party administrator or otherwise
Proficiency in Microsoft Office Suite (Word, Excel, Outlook & PowerPoint), as well as ability to utilize internet resources
Ability to work flexible hours, including evenings & weekends, as required.
Ability and willingness to travel within Los Angeles County.
Reliable means of transportation for onsite and off-site work.
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
About the Position:
Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
PLEASE NOTE: 100% on-site presence in Los Angeles, CA required for the first 90-days of employment.
Provide first-line responses to common employee questions on PPLA HR processes and benefit offerings.
Ensure timely employee and supervisor communication regarding leaves and/or modified work schedules.
Inform employees of their responsibilities and of any documentation requirements and deadlines.
Serve as a point of contact for managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term disability benefits for duration of leave.
Provide and maintain accuracy of employee data for third-party administrators (e.g. Leaves of Absence) to ensure compliance with eligibility requirements.
Coordinate benefit repayment during duration of leaves.
Assist with input and maintenance of accurate and current employee data in electronic record-keeping and report system including updated employee health information (HRIS).
Maintain communication with employees on leave & supervisors as needed to facilitate smooth start and timely return to work.
Track utilization and trends of medical & religious accommodation requests and report out to Sr. HR leadership.
Engage employees through interactive process discussions and track to ensure compliance under state, federal and local requirements.
Manage other company time-off programs as assigned (e.g., bereavement, jury duty, etc.) in accordance with internal policy and applicable laws.
Lead leave of absence, accommodation and worker's compensation training sessions for the management team.
Preserve confidentiality of employee medical information and documentation.
Manage the Worker's Compensation program including but not limited to administration work related injuries / illnesses, mandated compliance and reporting.
Collaborate with claim adjusters to ensure timely care and closure of claims.
Oversee ergonomics program including but not limited to conducting ergo assessments and trend analysis.
Maintain and update OSHA compliance processes and documents including but not limited to the Injury and Illness Prevention Plan and OSHA logs / filings.
Lead job hazard analysis for all roles across agency.
Manage and maintain Workplace Violence Prevention Program in compliance with outlined regulations.
Serve as back-up for new employee onboarding process, including presentation facilitation, distribution and collection of new hire paperwork.
Partner with Security department on cross-departmental staff initiatives.
Maintain current working knowledge of all applicable leave and accommodation laws including FMLA, ADA, Cal-OSHA, OSHA, and state and local laws.
Ensure internal compliance with PPFA & AAAHC requirements.
Generous salary and benefits package includes:
Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range: $78,650 - $94,380 per year (Exempt)
Compensation Philosophy and Position Hiring Range:At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.
Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
Auto-ApplyPhysician Center Medical Director
Columbus, OH job
Concentra is seeking a Physician to be Center Medical Director for an outpatient location in Columbus, OH (East Side). In this role we are looking for a physician with experience in Family Medicine, Urgent Care, Sports Medicine, Emergency Medicine and/or Occupational Medicine or an interest in making a career move into Occupational Medicine! Recruitment bonus available up to $75,000.
As a Center Medical Director at Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Medical Director ensures consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. Center Medical Directors have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class.
Center Hours: Monday-Friday 8a-5p (no off hour call responsiblities)
Responsibilities
100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience. Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location or in the capacity of the Market Float providing coverage for an open CMD position.
Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
Works with director team (primarily Director of Medical Operations, DMO and Director of Therapy Operations, DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Assists CMD's to understand same.
Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours.
Assists with the planning of clinician meetings, leads, or assists in conducting
Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs
May be required to observe drug/alcohol testing of patients
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Board Certified in Occupational Medicine, Emergency Medicine, Family Medicine, Internal Medicine, or Physiatry related from ABMS or AOA
Current unrestricted medical license in state of Ohio as required for clinical and/or business duties
Unrestricted DEA registration in Ohio
CMS/Medicare enrollment
Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
DOT FMCSA certification (current or willing to get during credentialing process)
Job-Related Experience
Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope
Preferred two years' experience in managed care and physician management.
Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures
Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
Demonstrate a high level of skill with interpersonal relationships and communications.
Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals
Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
Ability to supervise, evaluate, coach, and develop staff
Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
Ability to “put patients first” and enjoys treating patients Superior patient/customer service and “bed side manner” skills
Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome
Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients
Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
Musculoskeletal Radiologist
Remote job
Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center
The Department of Radiology at Beth Israel Deaconess Medical Center, a major teaching hospital of Harvard Medical School, is seeking an enthusiastic, highly motivated, radiologist to join the Division of Musculoskeletal (MSK) Imaging and Intervention. The successful candidate will be appointed to an academic rank at Harvard Medical School (Instructor/Assistant Professor/Associate Professor) commensurate with experience, training and achievements.
The candidate must be ABR-certified (or eligible) in diagnostic radiology and eligible to practice in the state of Massachusetts. Fellowship training in musculoskeletal imaging is highly desirable. Our MSK division is responsible for all aspects of musculoskeletal radiology, including radiography, CT, MRI, ultrasound, bone densitometry and musculoskeletal interventions. The MSK section is responsible for over 70,000 studies each year, performed at a network of academic and community sites linked via a PACS network. Currently, the Department has 11 MR scanners (including 1.5T and 3.0T GE research scanners) and 7 state-of-the-art CT scanners. The candidate is expected to have expertise in performing image-guided procedures (bone and soft tissue biopsies, pain injections, and arthrocentesis) using CT, fluoroscopy, and ultrasound.
In addition, the department will be engaged in the newly announced and exciting clinical collaboration between Dana-Farber Cancer Institute (DFCI), BIDMC, and Harvard Medical Faculty Physicians (HMFP) to establish New England's only free-standing adult inpatient cancer hospital. The collaboration will bring together world-class clinicians to deliver transformational, precision medicine in an environment solely dedicated to defying cancer.
It is expected that the candidate will participate fully in the clinical, teaching, and research responsibilities of the division. The teaching program includes two MSK fellows each year and a residency program of forty residents. Moreover, one-third of the Harvard medical students rotate on the MSK service. There is a large and comprehensive Orthopedics Department which includes an active orthopedic oncology, sports medicine, and orthopedic biomechanics groups that collaborate in joint research programs. We have additional research collaborations with other departments (internal medicine, neurology, podiatry) and institutions. The department will support remote work options.
Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout the Beth Israel Lahey Health (BILH) system and additional hospitals across Massachusetts.
For more information, please contact Ms. Andrea Baxter, Executive Assistant to the Chair, Department of Radiology; *************************, ************. For information about our medical center and department, please visit: ********************************************************
Auto-ApplyInside Account Manager- Remote
Remote or Addison, TX job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Inside Account Manager will be responsible for building and maintaining strong relationships with a defined book of Concentra's national customers to ensure satisfaction, retention, and growth. This role serves as the primary point of contact for customer inquiries and account development opportunities. Inside Account Management responsibilities include virtually meeting with assigned customers to maintain correct and complete account data, ensuring satisfying customer experiences at Concentra medical centers nationwide, playing an active role in customer issue resolution, and increasing market share by expanding location utilization and additional services that Concentra provides. The Inside October 31, 2025 Account Manager partners closely with Sales, Operations, and Support teams to provide a seamless customer experience and deliver value through proactive communication and problem-solving.
Responsibilities
* Serve as the main point of contact for assigned customer accounts
* Virtually meet with assigned customers to conduct periodic account reviews, stewardship meetings, and addressing customer pain points
* Develop and maintain a deep understanding of customer needs, business goals, and challenges
* Proactively engage customers to ensure satisfaction and address potential issues before they escalate
* Review complex account data and practice critical thinking skills to uncover errors in account data that lead to service delivery problems and/or billing issues
* Identify opportunities for upselling or cross-selling additional products and services that align with customer needs
* Partner with Operations and Sales to maximize account growth potential
* Regularly update and maintain accurate customer records in CCM system
* Record interactions with customers in Microsoft Dynamics (CRM) and Salesloft
* Collaborate with internal teams to resolve customer concerns and ensure timely service delivery
* Provide exceptional service through responsiveness, transparency, and follow-through
* Advise customer on Concentra processes, including onboarding support when needed
Qualifications
* Education Level: Bachelor's Degree ; Major: Business Administration, Marketing or related field
* Degree must be from an accredited college or university. Education Details:
* Bachelor's degree from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1, meaning one year of college equals one year of work experience and vice-versa
* Serves as the primary internal point of contact for all colleague injury claims and Workers'
* Customarily has at least two years of experience in virtual account management, sales or customer service.
* Healthcare industry, occupational health care or workers' compensation industry is preferred
* Experience with sales, marketing and communications is preferred
Job Related Skills / Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Must be able to analyze complex customer data to make corrections and identify root issues
* Must be able to maintain composure and professionalism when handling customer complaints and working with internal colleagues toward a resolution
* Strong strategic thinking skills to include critical thinking when identifying customer concerns, revenue maximization opportunities, and customer solutions
* Excellent oral and written communication skills, especially with virtual communication
* Strong attention to detail
* Strong drive to exceed client expectations
* Enterprise awareness and being a self-starter to understand how to prioritize a large volume of work
* Flexibility in moving between diverse job tasks
* Ability to work in a fast-paced environment with aggressive performance expectations
* Excellent systems skills including CRM (Microsoft Dynamics), SalesLoft and customer information databases
* Solid work ethic and integrity with a desire to work with a high level of energy and be a Concentra brand advocate
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyProfessional Medical Coder II (Remote Position, Must reside in South Carolina) $5,000 Sign-on Bonus
Remote or West Columbia, SC job
Coding Full Time Day Shift 8a-5p Sign-On Bonus: 5000 Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.
Lexington Health also includes an accredited Cancer Center of Excellence, the state's first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer's care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.
Job Summary
Assigns appropriate ICD and CPT codes for reimbursement and statistical purposes. Follows ICD, CPT, CMS, and other regulatory coding guidelines. Abstracts clinical information from medical records for complete and accurate statistical documentation.
Minimum Qualifications
Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 3 Years of Professional Coding Experience Covering Multiple Clinical and/or Surgical Specialties (Combination of Surgical, E/M, or other coding experience as approved by Director), which they Successfully Met Quality and Productivity Standards
Substitutable Education & Experience (Optional): None.
Required Certifications/Licensure: Active AAPC or AHIMA Coding Credential
Required Training: Experience working with CPT, ICD diagnosis coding;
Experience with CCI edits;
Experience with Medicare LCDs and NCDs;
Understanding of state and federal regulations as well as payor billing requirements;
Must be computer literate and have experience with Microsoft applications (i.e., Word, Excel, Outlook);
Experience with electronic health records software;
E/M Documentation Guideline (1995/1997/2021) experience.
Essential Functions
* Reviews and interprets medical documentation to accurately assign ICD and CPT codes for facility or professional reimbursement and statistical purposes.
* Abstracts information into computer for reimbursement and statistical purposes.
* Researches and stays current with trends in healthcare coding and compliance.
* Keeps department manager up to date with any coding or documentation issues.
* Must work independently and collaboratively to support the achievement of department People, Quality, Finance, and Service goals as well as organizational goals.
Duties & Responsibilities
* Works as a team with physicians, coding staff and other hospital personnel to ensure proper and accurate code assignment and continuous quality improvement.
* Responsible for assisting with coding claim edits and reviewing claim denials for correction.
* Reports to work in a timely manner and adheres to attendance policies. Conscientious of scheduling time off in advance so as not to interfere dramatically with coding turnaround times.
* Performs all Other duties as assigned.
We are committed to offering quality, cost-effective benefits choices for our employees and their families:
* Day ONE medical, dental and life insurance benefits
* Health care and dependent care flexible spending accounts (FSAs)
* Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
* Employer paid life insurance - equal to 1x salary
* Employee may elect supplemental life insurance with low cost premiums up to 3x salary
* Adoption assistance
* LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
* Tuition reimbursement
* Student loan forgiveness
Equal Opportunity Employer
It is the policy of Lexington Health to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. Lexington Health strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. Lexington Health endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.
Call Center Supervisor - Los Angeles, CA
Remote or Los Angeles, CA job
Planned Parenthood Los Angeles is seeking an experienced Call Center Supervisor. The Call Center Supervisor is a supervisory role responsible for assistance with day-to-day Call Center operations, ensure efficient daily operations, quality outcomes and internal and external customer satisfaction.
Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.Our Ideal Candidate will have the following qualifications:
High School Diploma or equivalent required.
Bachelor's degree preferred.
Three (3) to Five (5) years Call center experience required.
Bilingual English/Spanish preferred.
Must be willing to work weekends and/or evening hours. The Call Center is open 6 days a week requiring management to work open and/or closing shifts daily including Saturdays.
Ability and willingness to travel within Los Angeles County.
Reliable means of transportation for onsite and off-site work.
If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.
About the Position:
Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
Responsible for supervising a team of Call Center Specialists in a dynamic fast paced team environment.
Responsible for aspects of staff supervision including: a.) Identify and assess employee skill and make recommendations to improve performance; b.) Assist with implementing additional services and training of staff as required; c.) Communicate clearly and effectively with Call Center staff; and d.) Create and maintain strong teams.
Assisting with staff scheduling to ensure Call Center service level standards as needed.
Effectively accept and resolve client concerns and ensure service recovery.
Submit reports as needed.
Motivate the Call Center team to meet weekly and monthly Call Center performance goals.
Assist in auditing calls to coach Call Center staff for increased appointment making efficiency, appointment accuracy and customer service.
Assist with managing clinic appointment schedules in the EMR system as needed.
Act as a Call Center flow facilitator on a daily basis to ensure that Call Center is operating at its maximum potential.
Adhere to affiliate goals and policies on professionalism, wait time in clinics and on the system for addressing client complaints.
Participate in Health Center efforts to achieve established goals for productivity.
Participate in Health Center/affiliate efforts to achieve established revenue cycle goals.
Generous salary and benefits package includes:
Medical, dental, and vision coverage options for you and eligible dependents
Free basic life/AD&D policy with additional voluntary coverage options
Short Term Disability, Critical Illness and Accident policies
403(b) Retirement plan with up to 3% employer match
Medical and Dependent Flexible Spending Account plans
Public Transportation and Commuter Pre-Tax Reimbursements
Generous vacation, sick, and holiday benefits
Hiring range $68,640 - $78,000 per year (Exempt)
Compensation Philosophy and Position Hiring Range:At Planned Parenthood Los Angeles we continuously work towards our value of "we respect and honor all people", which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.
Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.
Auto-ApplySenior Philanthropy Officer
Remote or Manchester, NH job
Senior Philanthropy Officer HOURS: Full Time 37.5 hrs/wk, Salaried As we expand our highly successful Development team, we seek a Senior Philanthropy Officer to help drive meaningful support for Planned Parenthood of Northern New England in New Hampshire. In this role, you'll connect with passionate donors and secure major gifts that fuel our mission and programs. Managing a portfolio of 75 to 100 current and potential major donors, you'll build strong relationships and create opportunities for giving that make a real impact. You'll also collaborate across the organization-working with board members, staff, and volunteer leaders-to grow our fundraising efforts and strengthen our community of supporters. If you're a relationship-builder with a passion for philanthropy, we'd love to have you on our team!YOUR DAY- TO-DAY RESPONSIBILITIES:
Secure Major Gifts & Build Donor Relationships - Participate in all aspects of the gift cycle including, cultivating, soliciting, and stewarding major philanthropic investments (5, 6, and 7 figures) from individuals to support PPNNE's mission. Manage a portfolio of current and prospective donors, identifying new opportunities for engagement.
Collaborate on Fundraising Strategy - Partner with the executive office, leadership volunteers, and development staff to develop and execute strategies for donor cultivation, solicitation, and stewardship. Provide strategic counsel to leadership on donor engagement.
Data Management & Reporting - With support of Philanthropy Associate, maintain accurate donor records, ensuring key interactions and relationships are documented in accordance with database policies.
Support Pipeline Development - Work with Annual Fund staff to identify and transition potential major donors, strengthening the organization's donor pipeline.
Eventually Supervise work of other development fundraising or support staff.
JOB PERKS:
Collaborative Work Environment - PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
Gain experience with an experienced & successful fundraising team
COMPENSATION:
Pay Range - the budget for this position is between $95,000 - $115,000/year. Where a candidate places within the budget scale is dependent upon years of direct relevant experience
BENEFITS:
5 weeks paid time off to start, including 10 paid holidays and 3 weeks flexible / combined time off (increases with tenure)
Paid Parental Leave
Medical, Dental & Vision Insurance - Single person, 2 person & Family Plans available
PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
403b retirement account and 2% employer match eligibility
Employee assistance program (confidential counseling and resources)
Employee referral bonuses
Employer Paid Short Term Disability & Life Insurance
KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor's Degree with 6 to 8 years of successful experience in major or planned gift fundraising, or a combination of education & experience in which an equivalent level of knowledge and skills can be acquired
Must be highly energetic professional with a track record of building donor relationships and closing gifts in the six-figure range
Demonstrated leadership and supervisory experience with the ability to successfully manage multi-functional or diverse areas
Successful experience in making cold calls as well as developing cultivation and solicitation strategies
Experience in remote work preferred; and willingness to work on-site as needed
Must have excellent interpersonal skills and a demonstrated record of completing assignments
Proficiency with Microsoft Office Suite and fundraising software programs is ideal
Must be willing to travel within the state of New Hampshire and work occasional evenings and weekends as needed
WHY JOIN PPNNE? Planned Parenthood of Northern New England (PPNNE) was founded 60 years ago on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a strong & enduring mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all. Interested applicants please submit a cover letter and resume by visiting our website at ****************************
Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer
Auto-ApplyRadiologic Technologist
Columbus, OH job
Monday - Friday 8 to 5 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Radiologic Technologist & Medical Support Specialist performs routine will perform routine x-ray examinations in accordance with Concentra policies, practices, and procedures and applicable regulations under direct supervision of the treating clinician, as well as supports in other needed areas of the facility. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The RT MSS ensures that every patient is treated with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.
Responsibilities
Radiologic Technologist Duties
* Prepare patients for radiologic procedures. Escort patients to dressing and x-ray rooms, provide verbal and/or written instructions and assist patients in positioning body parts to be radiographed. Explain procedures and observe patients to ensure patient care, safety and comfort during the x-ray exam.
* Operate radiologic equipment to produce images of the body for diagnostic purposes. Position radiologic equipment and adjust controls to set exposure time and distance according to specification of examination. Take x-rays following established radiologic requirements and regulations to ensure patient care and safety.
* Use radiation safety measures and protection devices to ensure safety of patients and team members
* Ensure radiologic equipment remains in working order. Report equipment malfunctions to Center Operations Director
* Ensure all Radiology workflows are followed and all Radiology reports cross correctly to EMR
* Follows documentation procedures and completes required documentation related to patient x-ray visit.
* Maintain all x-ray equipment, including calibration, QA/QC procedures, and record keeping in accordance with current policy and procedures
Medical Assistant Duties
* Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
* Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing (in accordance with state regulations)
* Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
* Assist providers during examination and treatment
* Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
* Prepare and assist clinician with procedure set up and injury care
* Apply bandages, dressings and splints as ordered by the treating clinician
* Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
* Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
* Maintain supplies, clean rooms and equipment, and stock exam rooms
* Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
* Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
* In partnership with center leadership, assist with patient flow and volume
* Keep patients informed of expected wait times during all aspects of the center visit
* Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
* Ensure accuracy in documentation
* Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
* Follow HIPAA guidelines and safety rules
* Attend center staff meetings or huddles as required
* Assist in maintaining a neat, clean, and orderly appearance throughout the facility
* Complete any applicable training including but not limited to clinical competency training that occurs monthly.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Education Level: High School Diploma or GED
* Graduate of an accredited school of radiologic technology and applicable certification by the state in which employed.
* Registered with The American Registry of Radiologic Technologists (ARRT) and has active and valid certification.
* CPR/First Aid Certification
Job-Related Experience
* Customarily has at least six months or more of medical assistant experience with knowledge of medical procedures and medical terminology
* Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Able to communicate both verbally and in writing in a clear, and professional manner
* Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
* Must participate in initial and ongoing training as required
* Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
* Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplySenior Manager of Donor Engagement- Concord, CA (Hybrid)
Remote or Concord, CA job
Planned Parenthood Northern California (PPNorCal) is seeking a Senior Manager of Donor Engagement in our Concord Administrative Office. This role is full-time, 40 hours per week with a hybrid schedule of two remote days and three in-office days per week. This role at Planned Parenthood Northern California (PPNorCal) offers a comprehensive benefits package, including 100% employer-paid medical insurance for full-time employees, 75% coverage for dependent children, 25% coverage for spouses/domestic partners, dental and vision insurance, employer-paid life and long-term disability coverage, earned time off (ETO) and paid sick time accrued based on hours worked, a 403(b) retirement plan with up to 4% employer match after 12 months, and 10 paid holidays plus 2 floating holidays each year.
Work Schedule
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
SUMMARY
The Senior Manager of Donor Engagement plays a key role in cultivating, stewarding, and expanding relationships with individual donors to advance the mission of PPNorCal. This position leads front-line fundraising efforts in the San Francisco Bay Area, serving as a primary contact for mid-level and major donors in the region, and designs thoughtful engagement strategies to deepen donor connections. The Senior Manager oversees one direct report, the Events and Stewardship Coordinator, and together they plan and execute donor events, stewardship activities, and personalized touchpoints that inspire giving and strengthen loyalty. Reporting to the Director of Individual Giving, this role combines strategic relationship management with hands-on execution, ensuring a donor-centered approach that drives both revenue growth and long-term partnership.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strengthen donor relationships across the Bay Area through thoughtful, personalized outreach and engagement, and manage a portfolio of 100-125 qualified major donors, along with approximately 25 discovery prospects, creating tailored cultivation, solicitation, and stewardship strategies for each.
Collaborate with the Director of Individual Giving to set portfolio goals and strategies that drive donor satisfaction and revenue growth.
Serve as a key collaborator in strategic campaign planning, contributing donor insights and engagement strategies to help shape goals, priorities, and execution.
Lead efforts to integrate deferred and legacy giving into donor engagement, partnering with development staff to identify prospects, incorporate planned giving opportunities into cultivation strategies, and ensure consistent follow-up and stewardship.
Partner with the development team to strengthen corporate giving, cultivating relationships with corporate partners, identifying sponsorship opportunities, and supporting employee engagement initiatives that align with PPNorCal's mission.
Lead cultivation and fundraising events that build community and deepen donor connection in collaboration with the Events and Stewardship Specialist.
Create and contribute to tailored donor communications that reflect organizational values and inspire giving, including proposals, updates, and thank-yous.
Train and prepare senior leadership, CEO, and board volunteers for donor engagement opportunities.
Collaborate with volunteer leaders and advisory groups to expand the pipeline of major and planned gift prospects.
Foster close, collaborative communication with internal program teams, health center staff, and administrative teams to surface meaningful donor communications.
Track all portfolio activity, touchpoints, and movement using Raiser's Edge; maintain data integrity and contribute to reporting and analysis.
Actively support and embody PPNorCal's commitment to Diversity, Equity, and Inclusion in all aspects of donor and colleague relationships.
Regularly travel within the Bay Area to meet with donors, represent PPNorCal at regional engagement activities, and provide support for donor events, including occasional evenings and weekends as needed.
SUPERVISORY RESPONSIBILITIES
Provide direct supervision, guidance, and support to the Events and Stewardship Specialist, fostering professional growth and development.
Set clear goals, priorities, and performance expectations, and provide regular feedback through check-ins and annual reviews.
Delegate assignments and ensure projects are completed on time, within budget, and aligned with organizational standards.
Encourage a collaborative, inclusive, and mission-driven team culture.
Identify opportunities for training, mentorship, and skill-building to support the Specialist's career growth.
Model strong fundraising and donor engagement practices, offering coaching and support to strengthen the team's impact.
Ensure alignment of the Specialist's work with broader departmental and organizational goals.
QUALIFICATIONS
Education and Experience:
Bachelor's degree required.
Minimum of five years of progressive experience in front-line fundraising, with a strong track record in individual giving and major gifts. Experience with a variety of gift types a plus
Demonstrated success in managing donor relationships and securing major gifts.
Strong understanding of donor-centered fundraising and strategic philanthropy.
Experience working in reproductive health, healthcare, or social justice organizations is a plus.
Management experience is a plus.
Skills and Abilities:
Strong relationship-building skills, with the ability to engage and influence high-level donors and stakeholders.
Excellent written and verbal communication skills, including donor proposals, impact reports, and presentations.
Proficiency in fundraising software (Raiser's Edge NXT preferred) and Microsoft Office Suite.
High level of professionalism, integrity, and commitment to the mission of PPNorCal.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Commitment to diversity, equity, and inclusion in all aspects of fundraising.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Duties regularly require sitting, handling objects, reaching, and effectively communicating through speaking and listening.
Occasional travel required for donor meetings, events, and professional development.
Must have reliable transportation and a valid California Driver's License.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
REVISION
This job description is not an exhaustive list of all responsibilities, duties, or requirements. The organization reserves the right to revise or require additional tasks based on evolving needs.
Pay Range: The wage scale reflects the compensation that a new employee can expect to receive if offered employment. The wage scale for this position is $88,700 to $125,000 annualized salary, based on relevant professional years of experience.
Planned Parenthood Northern California PPNorCal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PPNorCal is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources to make arrangements.
We provide healthcare and education services to 137,000 adults and youth every year at 17 health centers located throughout 20 Northern California counties. Planned Parenthood Northern California offers high-quality, affordable health care to all, regardless of income, insurance, or immigration status. We care. No matter what! Our experienced and caring medical staff gives each patient honest information and personal attention. We provide a full range of services, including birth control, breast exams, cancer screenings, medication and in-clinic abortion, pregnancy testing and counseling, prenatal care, PrEP, and nPEP to prevent HIV infection, STI screening and treatment, vasectomy and infertility services, gender-affirming hormone therapy, and more.
Auto-ApplyPhysician Assistant PRN or Nurse Practitioner PRN
Columbus, OH job
Are you looking for per diem Nurse Practitioner or Physician Assistant position in Columbus? At Concentra, you will be a valued member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As a per diem Clinician, you will initiate, develop and implement care plans in accordance with state laws and concurrent with Concentra medical protocols in accordance with Concentra policies, practices and procedures and applicable.
Responsibilities
* Administers prescribed medications and treatments in accordance with approved nursing techniques and protocols.
* Observes and evaluates patient, records condition and reaction to drugs, treatments, and significant incidents
* Evaluates outcome of patient care
* Performs physical examinations and preventive health measures within prescribed guidelines and instructions of physician.
* May direct nursing care through nursing staff
* Prescribes or recommends drugs or other forms of treatment such as physical therapy, inhalation therapy or related therapeutic procedures.
* Arranges referrals, consultations, therapeutic services and confers with other specialists on course of care and treatment.
* Draws blood and prepares appropriate paperwork for laboratory pick-up.
* Performs urine drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory.
* Assists in medical record maintenance by keeping health, administrative, and program records onsite, safeguarding confidentiality of employee health information.
* Dispenses medications as directed by practitioner and in accordance with state regulations.
* Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures.
* Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) in accordance with established policies and procedures
* Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values.
* Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs.
* Ensures accuracy when completing and executing tasks such as drug screens, DOTs, bandaging, dressings and performing quality assurance checks.
* Ensures accurate, concise, timely and complete documentation of results and paperwork.
* Provides an excellent, compassionate and warm patient experience regardless of patient volume.
* Ability to manage time, prioritize and multi-task in a busy environment
* Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate.
* Ability to consistently deliver quality care in a busy clinical environment.
* Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience.
* Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care.
* Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values.
* Listens to and understands internal and external client needs in order to act and address
* Committed to personal excellence and understands how daily work contributes to center operation as a whole.
* Holds self and others accountable. Is willing and able to assist others in order to achieve results.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Master's Degree in nursing or Physician Assistance Studies from an accredited college or university
* Current CRNP or Physician Assistant License in Ohio
* DEA in Ohio
* DOT FMCSA certification (current or willing to get during credentialing)
Job-Related Experience
* Customarily has at least two years of demonstrated experience in occupational medicine, urgent care or an emergency setting
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Demonstrated knowledge of occupational medicine requirements (state specific)
* Demonstrated working knowledge of clinical operations
* Knowledge of laws and regulations that govern delivery of rehabilitation services
* Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care.
* Demonstrated excellent communication skills
* Demonstrated willingness to participate in Continuing Medical Education
Additional Data
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyManager of Billing and Credentialing
Remote or Chicago, IL job
Just a few of the Benefits enjoyed by PPIL employees… -Company subsidized premiums on Medical, Dental, and Vision Insurance-Up to 12 weeks Paid Parental Leave for eligible employees-Generous Paid Time Off (PTO) and paid holidays-Mission focused work-401k with employer matching-100% company-paid Life Insurance-100% company-paid Short- and Long-Term Disability Coverage-Robust Employee Assistance Program-Professional Development awards and opportunities-Flexible Spending Accounts-Free Medical Services at PPIL-Pet Insurance
The Manager of Billing and Credentialing is responsible for ensuring that all Health Center services are billed, collected, and reconciled, ensuring that all providers and locations are credentialed and re-credentialed, and supervising effective account receivables processes through accurate patient account maintenance, statement generation, and timely follow up. This position provides supervisory support across multiple teams that contributes to charge capturing, billing, collections and provider credentialing.
Essential Functions:The Manager of Billing and Credentialing serves as the supervisor responsible for health center billing, Epic Workques, charge error resolution, and, patient customer service and follow up. This role also serves as the Health Center point-of-contact for provider credentialing and follow up. The Manager is charged with proactively ensuring patient account satisfaction and helping ensure that Planned Parenthood of Illinois' (PPIL) practices remain in alignment with state, federal, and payer billing compliance.1. Supervises the Contracts and Credentialing Team and ensures accuracy by applying consistent technical knowledge and follow up in daily workflow processes2. Supervises the Billing/Revenue Integrity Team and ensures that all services that are received are reimbursed3. Serves as Revenue Cycle Management (RCM) Liaison with PPIL Vendors to resolve Billing and Credentialing scopes through timely follow up4. Ensures that all Health Center services are charged and that all Pre-Bill errors are resolved daily in the Epic Workques.5. Ensures that accurate notes and complete follow up statuses are listed on patient accounts.6. Ensures the maintenance and updating of the PPIL Fee schedules.7. Ensures the maintenance and updating of the PPIL Charge master pricing and Coding by applying consistent technical knowledge and follow up8. Ensures Team compliance with State, Federal and payer rules to prevent external audits and revenue loss9. Ensures timely processing and resolution of Contact Center, Vendor and patient request.10. Ensures up to date documentation is maintained in the patient accounting system to meet quality assurance and productivity standards.11. Serves as the Internal Project Manager for Revenue Cycle Audits and Coding Training12. Assist as an RCM Payer Relations “problem solver” on all denials/revenue loss related task and ensures follow up13. Proactively Ensures Team PPFA Financial performance metrics are met by running EPIC BI report and monitoring Epic dashboards to ensure team guidance to prevent revenue loss
Other Functions:1. Proactively stays up to date on Revenue Cycle standards, Coding and Credentialing through self- initiated professional development to ensure accountability in performance of the duties of the role.2. Supports and Implements the Directives of the Director of Payer Relations and Revenue Cycle Management to ensure team compliance with Department Policies and Procedures.3. Coordinates with Health Center staff to ensure that all clinical documents in the EHR are received and encounters are closed daily with reconciliation.4. Maintain a professional and collaborative relationship with all teammates and vendors to resolve issues, increase knowledge of insurance requirements, and create standardized workflows5. Facilitate training and onboarding of new teammates as well as ongoing training and education for established team members throughout the State of Illinois.6. Through these activities demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers7. Perform other duties as assigned.
Supervisor: Director of Payer Relations and Revenue Cycle ManagementStatus: Full-time. Exempt from the overtime provisions of the wage and salary regulations.
Physical Demands:The physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, talk, read, see and hear. The employee is frequently required to use hands and fingers to type, handle, or feel and reach. The employee is regularly required to sit. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Education and Qualifications:
Associates Degree or equivalent combination of experience and education preferred.
High School Diploma or GED required.
Certification in Billing and or Coding is required.
Qualifications
Strong knowledge of Self-Pay, Commercial, Medicaid/MCO Insurances Billing and Collections.
Minimum of 5 years of relevant Healthcare Billing, Contracts Management and/or Charge master (CDM) experience required.
Ability to demonstrate working knowledge of health care Billing and denials processes, including a thorough understanding of medical insurance carrier policies and procedures, State and Federal rules and regulations.
Technology skills must include experience in the use of spreadsheet software (Excel) and the resolution of Billing Workques in the electronic records systems (EPIC) required.
Project management and Revenue Cycle Charge master (CDM) database management skills desired.
Professional Qualities
Excellent follow-through and attention to detail
Ability to lead by example and inspire others to perform at their highest level
Ability to proactively prioritize and attend to detail
Excellent interpersonal relationship management skills
Leads with Integrity and Accountability
Strong communication, written and oral, and excellent organizational skills
Ability to work under pressure and meet stringent deadlines, in a fast-paced environment with professionalism
Commitment to maintaining confidential information
Work Environment
Ability to think as well as act flexibly and creatively in a fast-paced environment.
The position will be a hybrid model of remote work and on-site weekly. This position requires traveling to various Health Centers statewide periodically therefore a personal vehicle, a valid Illinois driver's license, and auto insurance in accordance with agency liability standards is required.
The Manager must demonstrate a commitment to the mission and operating goals of Planned Parenthood of Illinois.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women or female identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your past experience doesn't align perfectly with every qualification in the job posting. We encourage you to apply anyway! You may be exactly who we are looking for!
Auto-ApplyDirector, Onsite Sales- Remote
Remote or Phoenix, AZ job
Concentra is recognized as the nation's leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Director of Sales for Onsites- West Coast Region is responsible for Identifying new business opportunities, securing, managing and maintaining business relationships with Onsite health and wellness center client accounts, brokers and consultants leading to expanded market share. The director meets sales growth objectives in accordance with Concentra onsite sales policies, practices, procedures and applicable regulations. In addition, the director will achieve objectives related to sales and growth of Concentra's complete service offering.
Responsibilities
* Develop and execute strategy to expand market share through new customer prospects and/or existing accounts with significant growth opportunity
* Weekly Business Unit General Capabilities presentation delivery in person, via webex and/or phone conference
* Grow and maintain select existing customer relationships as identified collaboratively with VP Onsite Sales and National Onsite Leadership Team
* Maintain a Sales Funnel with expected values within each sales stage
* Meet minimum quarterly/annual revenue goals established by Senior Management
* Identify and pursue new customer opportunity and is articulate Concentra's full onsite scope of service with a focus on securing and growing new account revenue
* Lead Onsite Customer Strategy and Pursuit approval calls. Go/No Go Calls.
* Close/Finalize the sale, develops an implementation strategy across multiple disciplines as needed (Operations, Clinical, Sales), with established inception dates
* Communicate and solicit appropriate approvals on Pricing/Margin targets across multiple disciplines
* Coordinate "set-up" of Concentra service offering/protocol and customer on-boarding to ensure smooth business transition and implementation
* Establish "open channel" communication with Concentra Management and service providers to create free flowing customer/market information
* Coordinate sales/support activity with market/local leadership across multiple territories as needed
* Submit weekly activity reports to designated management personnel via CRM system access
* Submit Monthly Productivity reports to designated management personnel via CRM system access
* Interpret and deliver various customer related outcome data
* Identify, interpret and develop customer proposal requirements and communicate accordingly with management and corporate proposal development team
* Maintain current knowledge of industry partners, brokers, consultants, competitors, industry organizations and resources
* Pursue and maintain key industry thought leaders (consultancies, brokerage houses) relationships and endorsements
* Attends Industry Trade shows and related events
* Present at highest levels of client organizational management (Senior, C suite)
* Role is based in the West Coast Region.
* Travel required National
Qualifications
* Bachelor's degree in in public health, healthcare administration or business from an accredited college or university or equivalent education and experience
* Experience in lieu of required education is acceptable
* In lieu of undergraduate degree, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
* Advanced degree in public health, healthcare administration or business preferred
* Concentra leadership and customer service training.
* Customarily has at least five or more years of directly applicable experience in Onsite Health and Wellness Center sales and/or Operations
* Existing onsite medical center client, broker and consultant relationships within the space a plus
* Demonstrated general knowledge of Onsite Health Care delivery, billing, case management, network applications and state regulation standards within the Onsite Health and Wellness industry
Job Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Basic financial analysis and ROI trend review skills
* Demonstrated excellent written and verbal communication skills
* Demonstrated deadline orientation
* Demonstrated organizational and project management skills
* Demonstrated time management
* Demonstrated sense of urgency and prioritization skills
* Demonstrated ability to form strong internal and external relationships
* Demonstrated attention to detail
* Demonstrated ability to follow-through and follow-up
* Demonstrated research and data application skills
* Competitive analysis and counter response skills
Additional Data
Employee Benefits
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyHealth Infomation Specialist
Remote or Milwaukee, WI job
Job DescriptionAt GI Associates we believe in striving for the best outcomes for our patients, employees, and community. Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are patient-focused and provide compassionate, collaborative care to patients across southeast Wisconsin. GI Associates provides an excellent work-life balance and amazing benefits package including:
No weekends
No Holidays
PTO & paid anniversary day
7% GI Associates retirement contribution & 401(k) plan
Medical, dental & vision insurance
Flexible spending plan
Short- & long-term disability
Basic & supplemental life insurance
Job summary The Health Information Technician is responsible for scanning and accurately filing all incoming paperwork into the patient's Electronic Medical Chart. The Health Information Technician is responsible for pulling patient charts if necessary, refilling those charts along with any other pertinent documents in those charts. This remote position is approximately 20 hours per week with the flexibility to increase hours when coverage is needed.Summary of essential job functions
Essential Duties & Responsibilities
Sorts, alphabetizes and scans patient documents accurately in patient EMR chart
Electronically indexes and files documents into patient electronic charts accurately
Empties buckets from other office locations including sorting charts, papers and distributing interoffice mail
Answers and handles in-coming calls
Responds promptly to urgent chart requests
Creates and prepares charts in EMR
Processes requests for release of information
Maintains a high level of patient confidentiality ensuring compliance with HIPAA
Maintains a clean and organized workstation
Performs general clerical duties: scanning
,
data entry, photocopying, filing, faxing
Ability to pay close attention to detail to detect missing and/or incorrect information in the medical record
Critical thinking skills, decisive judgment and ability to work with minimal supervision
Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity
Ability to multi-task effectively
Flexible in meeting the needs of the department
All other duties as assigned
Minimum requirements
High School diploma or equivalent
One year of customer service experience in a healthcare setting
1-3 years of previous medical records and filing experience
Previous experience with electronic health records
Strong word processing abilities
Familiar with medical terminology
Communicates effectively and professionally
Detail oriented and ability to multi-task in a fast-paced environment
Ability to multitask and manage time effectively.
Able to work under minimal supervision; responds to changing priorities and role needs.
Physical and Mental Demands
Must be able to sit for extended periods of time
Able to work through interruptions, managing multiple priorities in a fast-paced, dynamic environment
Frequently uses a computer for typing and EMR documentation; requires accurate and efficient data entry abilities
Frequently uses the telephone for communications
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Ophthalmologist Telecommute Medical Review Stream Physician
Remote or New Orleans, LA job
Are you an accomplished Board Certified Ophthalmologist? Are you passionate about your work/life balance? We are seeking flexible and experienced physicians for our medical reviewstream division. This telecommute role provides the ability for you to customize your schedule and caseload within a Monday - Friday work week and within business hours. Create a flexible work schedule and be compensated on a per case basis as a 1099 independent contractor.
Candidates must have a Louisiana license.
JOB SUMMARY: Relying on clinical background, reviews health claims providing medical interpretation and decisions about the appropriateness of services provided by other healthcare professionals in compliance with Concentra Physician Review policies, procedures, and performance standards and URAAC guidelines and state regulations
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
* Reviews medical files and provides recommendations for utilization review, chart reviews, medical necessity, appropriateness of care and return to work, short and long-term disability, Family and Medical Leave Act (FMLA), Group health and workers' compensation claims. • Meets (when required) with Concentra Physician Review Medical Director to discuss quality of care and credentialing and state licensure issues.• Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.• Returns cases in a timely manner with clear concise and complete rationales and documented criteria. • Telephonically contacts providers and interacts with other health professionals in a professional manner. Discusses the appropriate disclaimers and appeal process with the providers.• Attends orientation and training• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits.• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer reviewed literature that support sound and objective decision making and rationales in reviews.• Provides copies of any criteria utilized in a review to a requesting provider in a timely manner
Qualifications
EDUCATION/CREDENTIALS:
* Board certified MD, DO, with an excellent understanding of network services and managed care, appropriate utilization of services and credentialing, quality assurance and the development of policies that support these services. -Current, unrestricted clinical license(s) (or if the license is restricted, the organization has a process to ensure job functions do not violate the restrictions imposed by the State Board); -Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties is required for MD or DO reviewer. -Must be in active medical practice to perform appeals JOB-RELATED EXPERIENCE:Post-graduate experience in direct patient care JOB-RELATED SKILLS/COMPETENCIES: -Demonstrated computer skills, telephonic skills-Demonstrated ability to perform review services.-Ability to work with various professionals including members of regulatory agencies, carriers, employers, nurses and health care professionals. -Medical direction shall also be provided consistent with the requirement that the physician advisor shall not have a financial conflict of interest -Must present evidence of current error and omissions liability coverage for job duties and activities performed-Managed care orientation-Knowledge of current practice standards in specialty-Good negotiation and communication skills WORKING CONDITIONS/PHYSICAL DEMANDS: -Phone accessability -Access to a computer to complete reviews-Ability to complete cases accompanied by a typed report in specified time frames-Telephonic conferences
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer M/F/Disability/Veteran
Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Additional Data
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyOrthopedic Surgeon Telecommute Medical Review Stream Physician
Remote or Albuquerque, NM job
Are you an accomplished Board Certified Orthopedic Surgeon physician? Are you passionate about your work/life balance? We are seeking flexible and experienced physicians for our medical reviewstream division. This telecommute role provides the ability for you to customize your schedule and caseload within a Monday - Friday work week and within business hours. Create a flexible work schedule and be compensated on a per case basis as a 1099 independent contractor. Candidates must have a NM license.
JOB SUMMARY: Relying on clinical background, reviews health claims providing medical interpretation and decisions about the appropriateness of services provided by other healthcare professionals in compliance with Concentra Physician Review policies, procedures, and performance standards and URAAC guidelines and state regulations
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
* Reviews medical files and provides recommendations for utilization review, chart reviews, medical necessity, appropriateness of care and return to work, short and long-term disability, Family and Medical Leave Act (FMLA), Group health and workers' compensation claims. • Meets (when required) with Concentra Physician Review Medical Director to discuss quality of care and credentialing and state licensure issues.• Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.• Returns cases in a timely manner with clear concise and complete rationales and documented criteria. • Telephonically contacts providers and interacts with other health professionals in a professional manner. Discusses the appropriate disclaimers and appeal process with the providers.• Attends orientation and training• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits.• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer reviewed literature that support sound and objective decision making and rationales in reviews.• Provides copies of any criteria utilized in a review to a requesting provider in a timely manner
Qualifications
EDUCATION/CREDENTIALS:
* Board certified MD, DO, with an excellent understanding of network services and managed care, appropriate utilization of services and credentialing, quality assurance and the development of policies that support these services. -Current, unrestricted clinical license(s) (or if the license is restricted, the organization has a process to ensure job functions do not violate the restrictions imposed by the State Board); -Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties is required for MD or DO reviewer. -Must be in active medical practice to perform appeals JOB-RELATED EXPERIENCE:Post-graduate experience in direct patient care JOB-RELATED SKILLS/COMPETENCIES: -Demonstrated computer skills, telephonic skills-Demonstrated ability to perform review services.-Ability to work with various professionals including members of regulatory agencies, carriers, employers, nurses and health care professionals. -Medical direction shall also be provided consistent with the requirement that the physician advisor shall not have a financial conflict of interest -Must present evidence of current error and omissions liability coverage for job duties and activities performed-Managed care orientation-Knowledge of current practice standards in specialty-Good negotiation and communication skills WORKING CONDITIONS/PHYSICAL DEMANDS: -Phone accessability -Access to a computer to complete reviews-Ability to complete cases accompanied by a typed report in specified time frames-Telephonic conferences
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer M/F/Disability/Veteran
Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Additional Data
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyManager of Billing and Credentialing
Remote or Chicago, IL job
Job DescriptionJust a few of the Benefits enjoyed by PPIL employees… -Company subsidized premiums on Medical, Dental, and Vision Insurance-Up to 12 weeks Paid Parental Leave for eligible employees-Generous Paid Time Off (PTO) and paid holidays-Mission focused work-401k with employer matching-100% company-paid Life Insurance-100% company-paid Short- and Long-Term Disability Coverage-Robust Employee Assistance Program-Professional Development awards and opportunities-Flexible Spending Accounts-Free Medical Services at PPIL-Pet Insurance
The Manager of Billing and Credentialing is responsible for ensuring that all Health Center services are billed, collected, and reconciled, ensuring that all providers and locations are credentialed and re-credentialed, and supervising effective account receivables processes through accurate patient account maintenance, statement generation, and timely follow up. This position provides supervisory support across multiple teams that contributes to charge capturing, billing, collections and provider credentialing.
Essential Functions:The Manager of Billing and Credentialing serves as the supervisor responsible for health center billing, Epic Workques, charge error resolution, and, patient customer service and follow up. This role also serves as the Health Center point-of-contact for provider credentialing and follow up. The Manager is charged with proactively ensuring patient account satisfaction and helping ensure that Planned Parenthood of Illinois' (PPIL) practices remain in alignment with state, federal, and payer billing compliance.1. Supervises the Contracts and Credentialing Team and ensures accuracy by applying consistent technical knowledge and follow up in daily workflow processes2. Supervises the Billing/Revenue Integrity Team and ensures that all services that are received are reimbursed3. Serves as Revenue Cycle Management (RCM) Liaison with PPIL Vendors to resolve Billing and Credentialing scopes through timely follow up4. Ensures that all Health Center services are charged and that all Pre-Bill errors are resolved daily in the Epic Workques.5. Ensures that accurate notes and complete follow up statuses are listed on patient accounts.6. Ensures the maintenance and updating of the PPIL Fee schedules.7. Ensures the maintenance and updating of the PPIL Charge master pricing and Coding by applying consistent technical knowledge and follow up8. Ensures Team compliance with State, Federal and payer rules to prevent external audits and revenue loss9. Ensures timely processing and resolution of Contact Center, Vendor and patient request.10. Ensures up to date documentation is maintained in the patient accounting system to meet quality assurance and productivity standards.11. Serves as the Internal Project Manager for Revenue Cycle Audits and Coding Training12. Assist as an RCM Payer Relations “problem solver” on all denials/revenue loss related task and ensures follow up13. Proactively Ensures Team PPFA Financial performance metrics are met by running EPIC BI report and monitoring Epic dashboards to ensure team guidance to prevent revenue loss
Other Functions:1. Proactively stays up to date on Revenue Cycle standards, Coding and Credentialing through self- initiated professional development to ensure accountability in performance of the duties of the role.2. Supports and Implements the Directives of the Director of Payer Relations and Revenue Cycle Management to ensure team compliance with Department Policies and Procedures.3. Coordinates with Health Center staff to ensure that all clinical documents in the EHR are received and encounters are closed daily with reconciliation.4. Maintain a professional and collaborative relationship with all teammates and vendors to resolve issues, increase knowledge of insurance requirements, and create standardized workflows5. Facilitate training and onboarding of new teammates as well as ongoing training and education for established team members throughout the State of Illinois.6. Through these activities demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers7. Perform other duties as assigned.
Supervisor: Director of Payer Relations and Revenue Cycle ManagementStatus: Full-time. Exempt from the overtime provisions of the wage and salary regulations.
Physical Demands:The physical demand characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk, talk, read, see and hear. The employee is frequently required to use hands and fingers to type, handle, or feel and reach. The employee is regularly required to sit. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Education and Qualifications:
Associates Degree or equivalent combination of experience and education preferred.
High School Diploma or GED required.
Certification in Billing and or Coding is required.
Qualifications
Strong knowledge of Self-Pay, Commercial, Medicaid/MCO Insurances Billing and Collections.
Minimum of 5 years of relevant Healthcare Billing, Contracts Management and/or Charge master (CDM) experience required.
Ability to demonstrate working knowledge of health care Billing and denials processes, including a thorough understanding of medical insurance carrier policies and procedures, State and Federal rules and regulations.
Technology skills must include experience in the use of spreadsheet software (Excel) and the resolution of Billing Workques in the electronic records systems (EPIC) required.
Project management and Revenue Cycle Charge master (CDM) database management skills desired.
Professional Qualities
Excellent follow-through and attention to detail
Ability to lead by example and inspire others to perform at their highest level
Ability to proactively prioritize and attend to detail
Excellent interpersonal relationship management skills
Leads with Integrity and Accountability
Strong communication, written and oral, and excellent organizational skills
Ability to work under pressure and meet stringent deadlines, in a fast-paced environment with professionalism
Commitment to maintaining confidential information
Work Environment
Ability to think as well as act flexibly and creatively in a fast-paced environment.
The position will be a hybrid model of remote work and on-site weekly. This position requires traveling to various Health Centers statewide periodically therefore a personal vehicle, a valid Illinois driver's license, and auto insurance in accordance with agency liability standards is required.
The Manager must demonstrate a commitment to the mission and operating goals of Planned Parenthood of Illinois.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women or female identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your past experience doesn't align perfectly with every qualification in the job posting. We encourage you to apply anyway! You may be exactly who we are looking for!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Physician Center Medical Director
Columbus, OH job
Concentra is seeking a Physician to be Center Medical Director for an outpatient location in Columbus, OH (East Side). In this role we are looking for a physician with experience in Family Medicine, Urgent Care, Sports Medicine, Emergency Medicine and/or Occupational Medicine or an interest in making a career move into Occupational Medicine! Recruitment bonus available up to $75,000.
As a Center Medical Director at Concentra you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Medical Director ensures consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. Center Medical Directors have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class.
Center Hours: Monday-Friday 8a-5p (no off hour call responsiblities)
Responsibilities
* 100% center based providing direct patient care, mentoring, leading by example, and demonstrating clinical excellence and an exceptional patient experience. Assumes role and responsibilities of CMD, whether functioning in the capacity of a CMD at a specific location or in the capacity of the Market Float providing coverage for an open CMD position.
* Collaborates under Director of Medical Operations (DMO) direction to identify opportunities to improve clinical quality, workflows, safety, center performance, patient and client experience and satisfaction metrics, or other facets of the practice.
* Works with director team (primarily Director of Medical Operations, DMO and Director of Therapy Operations, DTO) to identify clinical improvement opportunities and ensure appropriate support and workflow compliance that foster an environment optimal for patient care.
* Mentors and trains future clinical leaders as well as newly hired and tenured clinicians. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
* Understands center financial drivers and outcomes, along with available tools in order to achieve annual business and strategic plans. Assists CMD's to understand same.
* Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth. Responds to requests and issues within 24 hours.
* Assists with the planning of clinician meetings, leads, or assists in conducting
* Assists DMO and EA in managing staffing in centers and adjustments for unforeseen coverage needs
* May be required to observe drug/alcohol testing of patients
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Board Certified in Occupational Medicine, Emergency Medicine, Family Medicine, Internal Medicine, or Physiatry related from ABMS or AOA
* Current unrestricted medical license in state of Ohio as required for clinical and/or business duties
* Unrestricted DEA registration in Ohio
* CMS/Medicare enrollment
* Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
* DOT FMCSA certification (current or willing to get during credentialing process)
Job-Related Experience
* Preferred two years' directly applicable experience including relevant clinical and supervisory experience for clinical scope
* Preferred two years' experience in managed care and physician management.
* Experience developing and leading medical management and quality improvement programs, preferably in a managed care setting.
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures
* Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
* Demonstrate a high level of skill with interpersonal relationships and communications.
* Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals
* Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
* Ability to supervise, evaluate, coach, and develop staff
* Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
* Ability to "put patients first" and enjoys treating patients Superior patient/customer service and "bed side manner" skills
* Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome
* Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients
* Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
* Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
Additional Data
* Center hours M-F, 8 to 5; so no nights, no weekends, no holidays, and no call
* Compensation package:
* Competitive base salary with annual merit increase opportunity
* Monthly Medical Director Stipend
* Monthly RVU Bonus Incentive
* Quarterly Quality Care Bonus Incentive
* Generous Paid Time Off package for new colleagues include:
* 24 days of Paid Time Off (annually, with roll-over)
* 5 days of Paid CME Time (annually)
* 6 Paid Holidays
* Medical Malpractice Coverage
* Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc.
* 401(k) with Employer Match
* Tuition Reimbursement opportunity
* Medical/Vision/Prescription/Dental Plans
* Life/Disability Insurance:
* Colleague Referral Bonus Program
* Opportunity to teach residents and students
* Training provided in Occupational Medicine
* Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
* Pre-tax spending accounts (health care and dependent care FSA)
* Concentra accredited CME courses
* Leadership development programs
* Relocation assistance (when applicable)
* Colleague discount program
* Unmatched opportunities for advancement locally and nationally
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veteran
#LI-MP1
Auto-ApplySpine Surgeon Telecommute Medical Review
Remote or Jersey City, NJ job
Are you an accomplished Board Certified Spine Surgeon or Board Certified Neurosurgeon? Are you passionate about your work/life balance? We are seeking flexible and experienced physicians for our medical reviewstream division. This telecommute role provides the ability for you to customize your schedule and caseload within a Monday - Friday work week and within business hours. Create a flexible work schedule and be compensated on a per case basis as a 1099 independent contractor. Candidates must have a NJ license.
JOB SUMMARY: Relying on clinical background, reviews health claims providing medical interpretation and decisions about the appropriateness of services provided by other healthcare professionals in compliance with Concentra Physician Review policies, procedures, and performance standards and URAAC guidelines and state regulations.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
* Reviews medical files and provides recommendations for utilization review, chart reviews, medical necessity, appropriateness of care and return to work, short and long-term disability, Family and Medical Leave Act (FMLA), Group health and workers' compensation claims. • Meets (when required) with Concentra Physician Review Medical Director to discuss quality of care and credentialing and state licensure issues.• Maintain proper credentialing and state licenses and any special certifications or requirements necessary to perform the job.• Returns cases in a timely manner with clear concise and complete rationales and documented criteria. • Telephonically contacts providers and interacts with other health professionals in a professional manner. Discusses the appropriate disclaimers and appeal process with the providers.• Attends orientation and training• Performs other duties as assigned including identifying and responding to quality assurance issues, complaints, regulatory issues, depositions, court appearances, or audits.• Identifies, critiques, and utilizes current criteria and resources such as national, state, and professional association guidelines and peer reviewed literature that support sound and objective decision making and rationales in reviews.• Provides copies of any criteria utilized in a review to a requesting provider in a timely manner
Qualifications
EDUCATION/CREDENTIALS:
* Board certified MD, DO, with an excellent understanding of network services and managed care, appropriate utilization of services and credentialing, quality assurance and the development of policies that support these services. -Current, unrestricted clinical license(s) (or if the license is restricted, the organization has a process to ensure job functions do not violate the restrictions imposed by the State Board); -Board certification by American Board of Medical specialties or American Board of Osteopathic Specialties is required for MD or DO reviewer. -Must be in active medical practice to perform appeals JOB-RELATED EXPERIENCE:Post-graduate experience in direct patient care JOB-RELATED SKILLS/COMPETENCIES: -Demonstrated computer skills, telephonic skills-Demonstrated ability to perform review services.-Ability to work with various professionals including members of regulatory agencies, carriers, employers, nurses and health care professionals. -Medical direction shall also be provided consistent with the requirement that the physician advisor shall not have a financial conflict of interest -Must present evidence of current error and omissions liability coverage for job duties and activities performed-Managed care orientation-Knowledge of current practice standards in specialty-Good negotiation and communication skills WORKING CONDITIONS/PHYSICAL DEMANDS: -Phone accessability -Access to a computer to complete reviews-Ability to complete cases accompanied by a typed report in specified time frames-Telephonic conferences
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra is an Equal Opportunity Employer M/F/Disability/Veteran
Concentra's Data Protection Commitment* Concentra is committed to protect patient data and to ensure privacy of personal and medical information.* Every Concentra colleague has the responsibility to adhere to data protection principles.* If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Additional Data
This position is an independent contractor role for Concentra.
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Auto-ApplySenior Philanthropy Officer
Remote or Lebanon, NH job
Senior Philanthropy Officer HOURS: Full Time 37.5 hrs/wk, Salaried As we expand our highly successful Development team, we seek a Senior Philanthropy Officer to help drive meaningful support for Planned Parenthood of Northern New England in New Hampshire. In this role, you'll connect with passionate donors and secure major gifts that fuel our mission and programs. Managing a portfolio of 75 to 100 current and potential major donors, you'll build strong relationships and create opportunities for giving that make a real impact. You'll also collaborate across the organization-working with board members, staff, and volunteer leaders-to grow our fundraising efforts and strengthen our community of supporters. If you're a relationship-builder with a passion for philanthropy, we'd love to have you on our team!YOUR DAY- TO-DAY RESPONSIBILITIES:
Secure Major Gifts & Build Donor Relationships - Participate in all aspects of the gift cycle including, cultivating, soliciting, and stewarding major philanthropic investments (5, 6, and 7 figures) from individuals to support PPNNE's mission. Manage a portfolio of current and prospective donors, identifying new opportunities for engagement.
Collaborate on Fundraising Strategy - Partner with the executive office, leadership volunteers, and development staff to develop and execute strategies for donor cultivation, solicitation, and stewardship. Provide strategic counsel to leadership on donor engagement.
Data Management & Reporting - With support of Philanthropy Associate, maintain accurate donor records, ensuring key interactions and relationships are documented in accordance with database policies.
Support Pipeline Development - Work with Annual Fund staff to identify and transition potential major donors, strengthening the organization's donor pipeline.
Eventually Supervise work of other development fundraising or support staff.
JOB PERKS:
Collaborative Work Environment - PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
Gain experience with an experienced & successful fundraising team
COMPENSATION:
Pay Range - the budget for this position is between $95,000 - $115,000/year. Where a candidate places within the budget scale is dependent upon years of direct relevant experience
BENEFITS:
5 weeks paid time off to start, including 10 paid holidays and 3 weeks flexible / combined time off (increases with tenure)
Paid Parental Leave
Medical, Dental & Vision Insurance - Single person, 2 person & Family Plans available
PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
403b retirement account and 2% employer match eligibility
Employee assistance program (confidential counseling and resources)
Employee referral bonuses
Employer Paid Short Term Disability & Life Insurance
KNOWLEDGE, SKILLS AND ABILITIES:
Bachelor's Degree with 6 to 8 years of successful experience in major or planned gift fundraising, or a combination of education & experience in which an equivalent level of knowledge and skills can be acquired
Must be highly energetic professional with a track record of building donor relationships and closing gifts in the six-figure range
Demonstrated leadership and supervisory experience with the ability to successfully manage multi-functional or diverse areas
Successful experience in making cold calls as well as developing cultivation and solicitation strategies
Experience in remote work preferred; and willingness to work on-site as needed
Must have excellent interpersonal skills and a demonstrated record of completing assignments
Proficiency with Microsoft Office Suite and fundraising software programs is ideal
Must be willing to travel within the state of New Hampshire and work occasional evenings and weekends as needed
WHY JOIN PPNNE? Planned Parenthood of Northern New England (PPNNE) was founded 60 years ago on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a strong & enduring mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all. Interested applicants please submit a cover letter and resume by visiting our website at ****************************
Planned Parenthood of Northern New England welcomes diversity & is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-Apply