Oak View Group Jobs

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under general supervision from the Director of Event Services and Event Managers, the Event Coordinator serves as liaison between event organizers, guests, facility staff, service providers and other stakeholders. Event Coordinators may work alongside an Event Manager or in the absence of an Event Manager. This is a part-time, as needed, position with no minimum number of hours guaranteed. Work schedules are determined by event activity on an as needed basis. This role will pay an hourly wage of $20.00-$23.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until March 21, 2025. Responsibilities JOB DUTIES (including, but not limited to): Communicate in person with event organizers on event days and monitor event activity. Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints. Take reasonable steps to ensure a high level of customer service is being provided by facility staff Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained. Identify any safety concerns and work with appropriate staff to resolve them. Liaise with public safety officials in the event medical, fire or police personnel respond to the Center. Prepare written evaluations of assigned events Answer questions and provide information to facility customers Facilitate pre-event and post-event walk through to assess facility condition Perform other duties as required Qualifications Knowledge Of: Operational characteristics, services provided and activities of public assembly facilities Event presentation and event production needs Principles of supervision and training Fire and public safety regulations Terminology used in entertainment and convention settings Customer Service practices Relevant federal, state, and local regulations Ability To: Work effectively in a service-oriented environment subject to frequently changing priorities Identify job related challenges and make corrective recommendations to supervisor Work independently in the absence of supervision Be well organized and an excellent multi-tasker Manage under pressure and practice good time management Provide work directions to and work alongside subordinates Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with event organizers, event participants, guests, staff and vendors Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days Experience: Minimum of one (1) year experience in Event Coordination (preferably with a convention center, hotel, sports facility, performing arts facility or other multi purpose public assembly facility) or Meeting Planning Education / Training: Bachelor's degree from an accredited college or university with major course work in facility or event management, hospitality management, marketing, public relations, business management, or other related field Additional years of experience may be substituted for formal education Licenses or Certificates: Possession of, or ability to obtain a current CPR certificate Possession of, or ability to obtain a Virginia driver's license Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Accounts Payable Clerk at the Miami Beach Convention Center supports the Finance Department by managing various accounting tasks, including invoice processing, vendor reconciliation, and assisting with financial audits and closings. This role ensures accurate and timely payment of vendor invoices, maintains compliance with billing and documentation requirements, and provides administrative support to the finance team. The position requires strong organizational skills, attention to detail, and the ability to communicate effectively with vendors and internal teams. This role will pay an hourly wage of $23.00 to $25.00. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until March 13, 2025 Responsibilities Responsibilities Performs various tasks related to invoice processing, bill payment, and reconciliation Downloads vendor invoices from software on a weekly and monthly basis. Understand billing system and work with Director of Finance/department heads to ensure proper handling and posting of invoices. Ensures current W-9 and Certificate of Insurance (COI) forms are available for all vendors and obtains missing forms. Set up new vendors and enter appropriate information into the accounting system. Communicates clearly and accurately with vendors to ensure that billing discrepancies are identified, communicated and resolved. Reconcile monthly vendor statements. Open to clerical duties, keeping back up documentation, filing, mailing, data input and special projects as needed. Answers vendor/staff questions via phone and email. Process the weekly labor union reports and union dues after payroll is completed. Support Finance team including various reconciliations and General Ledger, and other accounting transactions. Assist with monthly, quarterly, and year-end closing process. Assist with annual audit process. Crosstrain and learn different tasks within the Finance team to support and covers the department while other members of the team are on PTO. Proficiency in English and Spanish is preferred but not required. Duties may evolve and are subject to change to meet business needs. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Qualifications: Self-starter with exceptional organizational skills, attention to detail, and the ability to handle multiple assignments. Ability to interact effectively with all levels of staff, including management and clients. Outstanding communications skills. Proficient in using Microsoft Office products, with an emphasis on Excel and Word. Education & Experience : Associate's degree in accounting or at least three years of a satisfactory combination of experience, education, and training which demonstrates the knowledge, skills and abilities to perform the duties is required. (Entry-level finance professional) At least three years of general accounting experience with a public assembly facility. Skills & Abilities : Proficient computer skills with a knowledge of Excel spreadsheet. Excellent math skills and attention to detail. Ability to interact with all levels of staff, including management and clients. Physical Demands: These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the Accounting Clerk Job successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Accounting Clerk Job. While performing the Accounting Clerk Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Work Schedule : The work schedule of this position typically involves a 5-days work week Monday through Friday from 8:30AM to 5PM, except for one remote day, after probation period is complete. Remote work is subject to change based on performance and or the needs of the business. However, schedule may fluctuate based upon the needs of the community, a project and/or events. Must have the ability to work some irregular hours which may include overtime due to business needs and may include days, evenings, weekends, and holidays. Overtime will be compensated according to applicable labor laws Dress Code: Employees are expected to maintain a professional appearance, including appropriate attire and good grooming, to uphold the dignity and decorum expected by the public. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever- changing fast-paced environment.The employee must maintain excellent attendance and be available to work events as scheduled per business need. Salary for this position is $17hr plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 4, 2025. Responsibilities * Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order * Ensures all assigned suites are set prior to event based upon communication received of orders * Responsible for organization and preparation of events in assigned locations * Responsible for assisting in closing out financials per event and ensuring correct billing takes place * Monitor and maintain food quality * Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests * Monitor and enforce safe alcohol policies and procedures * Monitor and maintain inventory control and product requisition fulfilling * Have full knowledge of food and beverage menu items and accompaniments * Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. * Responsible for observing guests to respond to any additional requests * Responsible for ensuring suites has all necessary serving ware * Maintains sanitation, health and safety standards in work areas. * Must show demonstrated ability to meet the company standard for excellent attendance. * Assures that the location equipment is operable and clean prior to start of event. * Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals * All other duties as assigned by the managers and supervisors. Qualifications * Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. * Ability to speak, read and write in English. * Ability to work well in a team-oriented, fast-paced, event-driven environment. * Possess valid food handling certificate or alcohol service permit if required by state or federal regulations. * Ability to handle cash accurately and responsibly. * Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. Education, Qualifications and Experience: * At Least 1-2 years' experience working in a food & beverage or customer service role Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Arena Parking Staff is responsible for managing event day operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have. This role will pay an hourly wage of $16.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Set up traffic and parking signage in advance if guest arrival for events• Control/monitor entrance and exit of all guests and employees in and out of the parking lots• Provide all guests a positive first impression by offering excellent customer service• Be familiar with ParkWhiz app and other applicable software• Address all problems and concerns in a timely manner• Keep all traffic flowing both in and out of the parking lots• Monitor parking lots for safety and security of guests, employees and vehicles• Provide guests with directions and other venue information• Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot• Direct guests on how to properly pay for parking when applicable• Maintain a neat and clean appearance during all scheduled shifts• Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency. Qualifications * Must be at least 18 years of age• Must have reliable transportation• Prior parking experience strongly preferred but not required• Maintain composure in stressful situations• Ability to problem solve efficiently• Must be polite, friendly and possess excellent interpersonal skills• Ability to multi-task• Must be able to work independently with minimal supervision and as part of a team• Must be able to stand or walk constantly for an extended length of time• Must be able to work indoors and outdoors in all weather conditions• Effective oral communication and writing skills• Ability to lift a maximum of 25 pounds without assistance Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the supervision of the Maintenance Manager, Director of Operations, or Maintenance Technicians, Maintenance Laborers are responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry. This is a part-time, as needed position, with no minimum number of hours guaranteed. Work schedules are determined by event activity on an as needed basis. This role will pay an hourly wage of $18. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Greater Richmond Convention Center is the largest meeting and exhibition venue in the Commonwealth of Virginia. With 178,158 square feet of contiguous exhibit space, a 30,550 square-foot Grand Ballroom and 50,000 square feet of additional meeting/banquet space, the GRCC is well-positioned to host a variety of events from small meetings to large trade shows and conventions. Situated along the I-95 corridor, the GRCC lies within a 500 mile radius of one half of the U.S. population. The Richmond Region is an affordable market in Central Virginia with the Blue Ridge Mountains to the north, the Atlantic Ocean to the south, Washington D.C. to the east and North Carolina to the west. Responsibilities * Perform skilled and semi-skilled tasks in the maintenance of the facility and equipment * Work from general instructions and specifications, with minimal supervision * Operate a wide variety of equipment used in the maintenance of the facility such as saws, drills, torches, sanders, cutters, grinders, and other maintenance equipment * Drive vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required * Grasp, hold, bend and twist a wide range of tools, equipment and materials * Assist in installing and repairing electrical wiring, fixtures, and related equipment; mixing and matching paints, stains, and painting * Assist in installing, maintaining, and repairing pipes, valves, faucets, sinks, and other plumbing facilities; repair and maintenance of the facility to include chairs, tables, doors, windows and other articles and fixtures * Operate software-based tasks controlling the HVAC equipment and lighting controls for the center * Assist in the operation, maintenance, and repair of HVAC equipment; repair and maintenance of various other tools and equipment * Assist in the completion of preventative maintenance tasks on assigned equipment in the maintenance department * Clean and organize work sites as directed * Communicate clearly and concisely in the English language, both orally and in writing * Establish and maintain cooperative-working relationships with those contacted in the course of work * Perform other duties as required Qualifications * Must be 18 years of age or older * High school diploma, or equivalent GED * Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays * Knowledge Of: * Proper use and maintenance of hand and power tools related to job functions * Applicable safety rules and procedures * Customer Service practices * Ability To: * Work from general instructions and specifications, with minimal supervision * Work independently and as a part of a team * Perform general labor related tasks in a safe and efficient manner * Grasp, hold, bend and twist a wide range of tools, equipment and materials * Communicate clearly and concisely in the English language, both orally and in writing * Establish and maintain effective working relationships with staff, contractors and facility users Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under direct supervision from a Lead Housekeeping/Setup Worker or a Full-Time House Keeping/Set-up Worker, Part-Time Housekeeping/Setup Workers perform event set-up and tear down, custodial/housekeeping duties and light maintenance tasks as assigned. This is a part-time, as needed position, with no minimum number of hours guaranteed.Work schedules are determined by event activity on an as needed basis. This role will pay an hourly wage of $18.00. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Greater Richmond Convention Center is the largest meeting and exhibition venue in the Commonwealth of Virginia. With 178,158 square feet of contiguous exhibit space, a 30,550 square-foot Grand Ballroom and 50,000 square feet of additional meeting/banquet space, the GRCC is well-positioned to host a variety of events from small meetings to large trade shows and conventions. Situated along the I-95 corridor, the GRCC lies within a 500 mile radius of one half of the U.S. population. The Richmond Region is an affordable market in Central Virginia with the Blue Ridge Mountains to the north, the Atlantic Ocean to the south, Washington D.C. to the east and North Carolina to the west. Responsibilities Work from general instructions and specifications Read and interpret paperwork regarding room set-ups Set rooms according to the requested layouts Set-up and tear down of facility equipment (i.e., chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, etc.) for events Sweep, mop, scrub & wax floors; wash walls and clean windows; polish stainless steel and clean counter tops; clean restrooms and replenish supplies; remove stains, clean and extract carpets; dust, polish, arrange and move furniture and equipment; remove rubbish and waste Clean and maintain restrooms to the highest quality of service while replenishing supplies Remove stains, clean and extract carpet Responsible to properly clean and maintain a specific area of the facility. Always ensuring the area is hygienic, orderly and ready for public use Use hand tools or small powered equipment applicable to the work being performed Perform light facility maintenance tasks as assigned Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner Perform other duties as required Qualifications Must be 18 years of age or older High school diploma, or equivalent GED Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays Knowledge Of: Proper use and maintenance of hand and power tools related to job functions Applicable safety rules and procedures Customer Service practices Ability To: Work from general instructions and specifications, with minimal supervision Perform general labor related tasks in a safe and efficient manner Grasp, hold, bend and twist a wide range of tools, equipment and materials Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required Provide directions to others Work effectively in a service-oriented environment subject to frequently changing priorities Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with staff, contractors and facility users Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Event setup and tear down of arena and multipurpose space, standby shifts of concerts, special events, and basketball games. This role will pay an hourly wage of $18.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline About the Venue Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by OVG since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows and other attractions for the Hampton Roads area. Visit ********************* for more information on upcoming events. Responsibilities Event setup and tear down of arena and multipurpose space, standby shifts of concerts, special events, and basketball games. Detail to attention Ability to take direction and act with efficiency Work as a team member and support all activities to successfully navigate the changing, fast-paced environment of a busy arena Qualifications Hardworking, willing to work nights & weekends Must be able to lift 75 lbs ODU students welcomed must have a flexible schedule Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Assistant Athletics Director, Ticketing will be responsible for developing and maintaining all aspects of athletic ticketing management including season ticket sales, game day ticket management, and fulfillment of marketing and sponsorship ticket packages for all athletic programs. Use skills as a seasoned, experienced intercollegiate athletics professional with a full understanding of collegiate ticketing operations and campus/department policies and procedures to plan, administer, and coordinate the daily operations of a complex program. This role will pay an annual salary of $58,000 to $63,000. Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until April 4, 2025. Responsibilities * Represent OVG as the primary liaison with ODU Athletics to provide excellent service and operations for all ticketing services associated with ODU Athletics - including season ticket renewals, promotion of new sales, seat allocations, compliance, ticket printing, packaging, and delivery. * Ticket responsibilities include Football, Men's and Women's Basketball and gate sales for Men's and Women's Soccer, Volleyball and Baseball. * Maintains accurate records and reporting of ticket sales and event attendance. Provides reporting throughout each season and prepares end of season settlement reports. * Assist Athletics Marketing in developing strategies, processes, and programs to maximize ticket sales and attendance at ODU Athletics events. * Develop strategies for reseating, processing, and implementing season ticket delivery. * Develop and maintain relationships with season ticket holders, donors, and vendors. * Remains current on and complies with all University, NCAA, and conference rules and regulations, as applicable, regarding intercollegiate athletic ticketing. * Maintains proper NCAA policies and records regarding complimentary admission to athletic events in conjunction with ODU Athletics compliance personnel. * Reconciles and reviews the daily cash, credit card, and safe activity of the box office. Maintains PCI compliance; receives cash, checks and credit card payments. Processes expenditures (invoices for payment). * Supervise Ticket Office Staff including various Student-Workers and Game Day Staff to ensure that customer service standards are met in all aspects of operation. * Independently supervise daily Ticket Office operations including ticket sales (walkup, phone, & internet), fund depositing, and customer relations and service. * Provide student ticketing services for home, away, and postseason contests - promote student attendance and facilitate associated ticketing. * Travel to away events which require ticketing services, especially away football games and postseason events. * Keep the ticketing website up to date with the most current information and trends. * Work with ticket printing company to ensure all season tickets are printed and mailed correctly. * Assist in building all facets of events in the Paciolan ticketing system. * Provide a superior level of customer service to ensure a positive experience for all patrons in order to promote Old Dominion University Athletics. * Perform related duties and responsibilities as required. * May be required to assist with non-athletics events as needed. * Extensive weekend and evening work required. Qualifications * Bachelor's degree from an accredited college or university with major course work in sports management, business administration, or a related field. Degrees in other fields will be considered if candidate has relevant experience. * Minimum of 5-7 years of progressively increasing responsibility in a collegiate athletic ticket office operation. * Working knowledge of NCAA rules and regulations with a personal commitment to operate within those rules is required. * Experience working with athletic development and sport marketing departments. * Customer service and management experience. * Must be available to cover full athletics event schedules, which may include managing the ticketing staff, working consecutive nights and weekends and during tournaments, and travelling to away events as necessary. * Experience with Paciolan ticketing system. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly wage of $15.00 to $16.00, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Maintains knowledge of the menu and any special items being offered. * Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. * Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. * Ensures neat presentation of all ordered items, with no spill-over. * Pre-buses tables and full buses tables when necessary during peak periods. * Maintains availability to work during many peak periods. * Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). * Maintains high responsiveness to customer desires and requests. * Maintains a professional and clean appearance. * Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. * Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered Qualifications * Experience working in a fast-paced, high volume environment preferred * Must have a High School Diploma, G.E.D. or related Food Service Job Experience. * Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. * Ability to work in a team-oriented, fast-paced, event-driven environment. * Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly wage of $5.00, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Come and join the team at the premier dining club and private event headquarters in the heart of Blacksburg, Lane Stadium. The University Club of Virginia Tech is now hiring servers, bartenders, banquet staff, and other positions. Experience is a plus, but not required for employment. Responsibilities * Maintains knowledge of the menu and any special items being offered. * Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. * Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. * Ensures neat presentation of all ordered items, with no spill-over. * Pre-buses tables and full buses tables when necessary during peak periods. * Maintains availability to work during many peak periods. * Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). * Maintains high responsiveness to customer desires and requests. * Maintains a professional and clean appearance. * Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. * Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered Qualifications * Experience working in a fast-paced, high volume environment preferred * Must have a High School Diploma, G.E.D. or related Food Service Job Experience. * Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. * Ability to work in a team-oriented, fast-paced, event-driven environment. * Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Provide audio support during Chartway Arena and SB Ballard Stadium events including Men's Basketball, Women's Basketball, and ODU Football. This role will pay an hourly rate of $14. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until March 14, 2025 About the Venue Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Opened in 2002 and managed by OVG, Chartway Arena is known as one of the premier midsized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows, and other attractions for the Hampton Roads area. Visit ********************* for more information on upcoming events. Responsibilities Responsibilities * Supply Audio support to events like, Old Dominion University's Men's and Women's Basketball and ODU Football games. * Providing great customer service to all clients and employees with Audio needs. * Assist in installing of new technology related to the audio system. * Set and strike portable sound systems, microphones, clear-com equipment for various events and internal needs. * Assist production staff for events in the building as they relate to the videoboard, in-house feeds, audio systems and intercoms. Qualifications Qualifications * Knowledge of electronics and electrical systems, Audio and Video systems, lighting systems preferred. * Experience with lighting, sound and video equipment including wireless mics, mixers, amplifiers, speakers, video boards, etc. * Prior Daktronics experience a plus. * Experience with signal routing and patching. * Must be able to competently analyze, prioritize and relay information to make appropriate recommendations for various productions. * Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors. * Must be able to multi-task and work in a fast-paced environment. * Ability to work events above and beyond the normal working day, including nights, weekends and holidays. * Must be organized and detail oriented. * Possess strong interpersonal skills; working with both internal and external clients. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under general direction from the Senior Housekeeping Manager, the Housekeeping/Setup Manager manages and coordinates the overall custodial, housekeeping and event setup/teardown activities and operations for the facility and provides responsible staff assistance to the Senior Housekeeping Manager and Director of Operations. This role will pay a salary of $60,000-$65,000 annually. Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). This position will remain open until February 20, 2025 Responsibilities Job Duties (Including, but not limited to): Provide management of services and personnel involved in custodial, housekeeping and event setup & teardown operations for the facility: plan, direct, coordinate, and review the work plan for housekeeping/setup personnel; assign work activities, projects and programs; monitor workflow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges Assist in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions Ensure compliance with event worker orders and relevant Building Code, Fire Code and ADA regulations Select, train, motivate and evaluate housekeeping/setup personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures Generate purchase orders for approval with respect to supplies, equipment, services and labor. Place approved orders and process invoices for payment once items have been received. Prepare and process payroll work sheets of subordinates; submit to Senior Housekeeping/Setup Manager for approval Receive, approve/deny leave requests; maintain records of leave requests for subordinates. Develop and maintain accountings for labor and materials by event and cost category Manage the assignment, distribution, maintenance, and repair of equipment used by the Housekeeping/Set-up Workers including ride-on scrubbers and sweepers, carpet cleaners, forklifts, wet vacs, hand held vacs, etc. Ensure compliance with the departmental standards and reporting requirements Assist in the development and administration of the Operations Department budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and obtain approval for all housekeeping/setup related expenditures; receive and maintain supplies; make recommendations for, and implement approved budget adjustments as necessary Operate a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, floor scrubbers, and other vehicles as required Maintain storage areas and equipment in designated areas in a neat and orderly manner Maintain hazardous materials communication program, material safety data sheets and required records and permits as required Maintain knowledge of and ensure compliance with relevant federal, state and local regulations Make recommendations for Capital purchases related to areas of functional responsibility Attend internal meetings representing the operations department Communicate clearly and concisely in the English language, both orally and in writing Perform other duties as required Qualifications Knowledge Of: Operational activities of public assembly facility housekeeping and event setup operations Event presentation and event production needs Must have and be able to demonstrate computer skills in Microsoft office applications (Outlook, Excel, and Word), Internet Browsers, and accessing stored files on a computer Principles of supervision and training Purchasing policies and procedures Proper use and maintenance of hand and power tools related to job functions Other public assembly facility related operations including drayage, decorators, maintenance, trades, audio-visual, electrical, equipment, etc. Terminology used in entertainment and convention settings EEOC, OSHA and ADA regulations Fire and public safety regulations Relevant federal, state, and local regulations Customer Service practices Ability To: Work effectively in a service-oriented environment subject to frequently changing priorities Work under high pressure in meeting urgent deadlines Plan, direct, and evaluate the work of subordinates Complete complex paperwork on time and in a timely manner Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with staff, contractors and facility users Work a flexible schedule as determined by the Senior Manager of Housekeeping/Setup, including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays and extended numbers of days Experience: Minimum of five (5) years of increasingly responsible experience in housekeeping and event setup operation in a convention center, hotel, sports venue or other public assembly facility, with at least two (2) years of supervisory responsibility Managing training, review of performance and employee discipline Bachelor's or Associate's Degree in a related field preferred; High School Diploma or equivalent GED required Possession of, or ability to obtain a current CPR certificate Possession of, or ability to obtain a Virginia driver's license Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Assist Box Office Manager with day-to-day operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Duties may include management functions, such as organization, accounting, customer service, maintaining equipment, operating computerized ticketing systems, preparing reports, in addition to supervisory duties and other duties as assigned This role will pay an hourly rate of $13.00 to $14.50. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Manage staff and maintain all box office policies and procedures. * Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff. * Provide professional customer service to patrons and clients. * Oversee all policies and procedures in relation to group orders/group sales. * Monitor inventory and notify manager of the need to order supplies, materials, or equipment. * Oversee the maintenance and reporting of the Ticket Master ticket scanners. * Plan and prepare work schedules and keep records of employees' work schedules and manage ADP payroll system. * Assist box office manager in building all facets of events in the Ticket Master Ticketing system. * Strong oral and written communication skills required. * Assist in the maintenance of the Resident Company ticket operations, advance sales, customer relations, and event box office management. * Assist Resident Companies with reporting needs, processing, etc. and ensure the proper use of ticketing system. * Responsible for cash handling and box office controls. * Process financial reconciliation such as daily reports, event statements and monthly reports. * Establish and maintain professional working relationships with ticket sellers. * Perform additional related duties and responsibilities as required. * Availability for weekend and evening work required. Qualifications * High School graduate or equivalent. * Minimum two years of business, general office or ticketing experience * Strong problem solving skills * Operate Ticketmaster software and a personal computer using Excel, Windows and Microsoft Office software. * Experience handling money and cash management controls * Work in a fast paced environment and able to multiple task * Ability to work evenings and weekends as required * Strong customer service skills * Team player Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, On Call Event Staff personnel typically serve in a variety of event related roles, including crowd control, general protection of facility property and personnel, and provide general information and assistance to facility guests. Event Staff personnel also serve as ticket taker, usher, door monitor, coat-check attendant and loading dock parking attendant. In the absence of the Director of Safety & Security or Security Coordinator, On Call Event Staff personnel may receive event-related instructions from an Event Staff Supervisor or Event Manager. This role will pay an hourly wage of $17. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Greater Richmond Convention Center is the largest meeting and exhibition venue in the Commonwealth of Virginia. With 178,158 square feet of contiguous exhibit space, a 30,550 square-foot Grand Ballroom and 50,000 square feet of additional meeting/banquet space, the GRCC is well-positioned to host a variety of events from small meetings to large trade shows and conventions. Situated along the I-95 corridor, the GRCC lies within a 500 mile radius of one half of the U.S. population. The Richmond Region is an affordable market in Central Virginia with the Blue Ridge Mountains to the north, the Atlantic Ocean to the south, Washington D.C. to the east and North Carolina to the west. Responsibilities JOB DUTIES: (include, but are not limited to) Patrol assigned facility locations; lock and unlock doors as required Monitor event activity areas as well as entrances and exits Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or other emergency situation Observe general public; provide general information, directions and assistance to facility guests; report suspicious behavior to Security Base Maintain high degree of visibility and professionalism; respond to various situations, issues and requests for assistance; prepare incident reports in accordance with departmental standards Assist medical personnel by directing traffic, crowd control and securing needed equipment Filling in for Security Base/Security Rover Personnel as needed, with duties including but not limited to, monitoring CCTV, Access Control, and writing incident reports Communicate clearly and concisely in the English language, both orally and in writing Perform other duties as required Ticket Taker: Collect tickets, passes, etc. for admission into events; check for authenticity Prohibit access to guests without proper tickets, passes or other entry credentials Provide an accounting of tickets, passes, etc. collected Provide general event and facility information to guests Usher / Door Monitor / Badge Checker / Coat Check Attendant: Direct guests to their seats and provide general information regarding the event and the facility Monitor entry and exit into facility events; prohibit access to guests without proper entry credentials Assist in maintaining order during events Provide general event and facility information to guests Serve as a coat check attendant (receiving, caring for and re-distributing coats) as needed Parking Attendant: Direct vehicles into and out of the loading dock area and assist with parking OTHER CHARACTERISTICS: This is an On Call position with no minimum number of hours guaranteed. Work schedules are determined by event activity. Must be able to stand and walk for long periods of time and lift objects up to 50 pounds Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends and holidays Qualifications REQUIRED QUALIFICATIONS: Must be 18 years of age or older High school diploma, or equivalent GED PREFERRED QUALIFICATIONS: Licenses or Certificates: Possession of, or ability to obtain a Virginia driver's license or identification card Possession of, or ability to obtain a CPR certificate Possession of, or ability to obtain a DCJS Unarmed Security License Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As a Ticket Taker, you will be the first point of contact for event guests, responsible for ensuring a smooth entry process while providing excellent customer service. Your role involves verifying tickets, guiding guests, and maintaining a welcoming atmosphere. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment. A Ticket Taker plays a vital role in creating a positive first impression for all event guests. This role will pay an hourly rate between $15 to $20. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue Chesapeake Employers Insurance Arena is located on the campus of the University of Maryland, Baltimore County. The 5,000-seat arena is the home to the UMBC Retriever Men's and Women's basketball teams and Women's volleyball. The multi-purpose venue is managed by OVG360 and hosts a variety of events including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets. Responsibilities * Ticket Verification: Check and validate tickets at the entrance, ensuring each ticket is legitimate and corresponds to the event.- Customer Service: Greet guests warmly, answer questions, and provide information about the event and venue as needed.- Access Control: Monitor and control the entry points to ensure that only authorized guests enter the event.- Crowd Management: Assist in directing the flow of guests to prevent congestion and ensure a smooth entry process.- Problem Resolution: Address any ticket-related issues or discrepancies promptly and courteously, seeking assistance from supervisors when necessary.- Venue Knowledge: Stay informed about the event layout, seating arrangements, and facilities to assist guests effectively.- Safety and Security: Report any suspicious activity or security concerns to the appropriate personnel immediately.- Assistance: Help guests with special needs or requirements, ensuring they have a positive experience.- Team Collaboration: Work closely with other event staff to ensure seamless operations and a cohesive guest experience.- Maintain Order: Ensure guests follow venue rules and guidelines to maintain a safe and enjoyable environment.- Perform other tasks and responsibilities as assigned. Qualifications * Ability to follow instructions and work in a fast-paced environment.- Must have strong verbal and written communication skills.- Ability to handle stressful situations.- Previous experience in a customer service-based industry is preferred.- Previous experience within a sports, entertainment, or related field is preferred.- Must be able to work a flexible schedule including weekends, nights and holidays required.-Must be able to work in all weather conditions with proper gear including heat, cold, rain, snow.- Extensive time spent with moderate to loud noises.- Frequent bending, standing for long periods of time and walking of the building. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $15, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 11, 2025. Responsibilities * Responsible for stocking products for the bar including N/A beverages, alcoholic beverages, icing wells, sweeping and moping the bar, moving kegs in and out of keg coolers and tapping kegs. Drafting beer and pouring wine for guest orders, running supplies for bartenders back up fruit, napkins, cups, utensils and stirrers. * Assures that the location equipment is operable and clean prior to start of event. * Maintain cleanliness of bar and surrounding areas utilizing sanitation procedures, this includes mopping floors, cleaning and stacking floor mats, emptying and relining trash cans and keeping closet areas clear of debris and clutter. The 4K TCL Bar and Sky Club are high profile locations frequently visited and shown by our client and must be kept in clean and orderly fashion. * Responsible for recognizing guests that are visibly intoxicated and taking action to make bartenders aware of such individuals. * Maintains sanitation, health and safety standards in work areas. * Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications * Ability to work in a team-oriented, fast-paced, event-driven environment. * Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. * Possess valid food handling certificate and alcohol service permit if required by state and federal regulations. * Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to product inventory. * Ability to speak, read and write in English. * Experience working in a fast-paced, high volume bar capacity is preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under the direction of the suites supervisors and managers, the Premium Suites Runner is charged with the accurate and timely delivery of all orders and providing support to both the catering and suites team of frontline service associates. The associate must be available to work majority to all of the events taking place at CFG Bank Arena, including but not limited to concerts, family shows and private "non-event day" catering events. Responsibilities The Suites Food Runner is responsible for serving guests in the Suites. The Suites Food Runner must be personable and able to work in an ever-changing fast-paced environment. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Position Details : * Part-time position * Shifts include nights, weekends, and holidays This role will pay an hourly wage of $15.00 plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 4, 2025 About the Venue CFG Bank Arena is a 14,000+ seat, reimagined world class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Located in the heart of Baltimore, the venue includes a new exterior facade, green scaping and enhanced lighting, this iconic landmark offers guests the ultimate entertainment experience in town. Rich in history, uniting fans with memories old and new, CFG Bank Arena now hosts 120+ shows annually including the hottest artists on the planet. A cornerstone of the City of Baltimore, committed to the community, and redeveloped in the heart of Baltimore. A new era of live entertainment awaits in Baltimore with the highly anticipated and reimagined, CFG Bank Arena. CFG Bank Arena is an OVG owned & operated venue. Responsibilities ESSENTIAL FUNCTIONS• Works collaboratively to ensure the overall successful operation of the department• Takes direction from the managers or supervisors for prep-day and event day responsibilities.• Participates in the pre-shift huddles• Supports a hospitable environment by greeting guests throughout the arena• Verifies and transports hot boxes, speed racks and carts from/to the kitchen and pantry• Distributes food/beverage and other service products from the pantry or kitchen to correct locations• Provides quick and attentive follow up for any delivery issues• Assists with keeping the pantry inventory in order and keeping the pantry clean throughout the day• Retrieves service ware to and from catering, club and suites locations to the kitchen as directed• Completes opening and closing side work as assigned• Assists with the breakdown of assigned locations at the end of the event• Thoroughly cleans and assists with the breakdown of the pantries and storage spaces at the end of the day• Checks out with the pantry supervisor and/or lead runner at the end of the day and performs other duties as assigned NON-ESSENTIAL FUNCTIONS• Serves as a resource for guest requests, questions, or concerns and Assists with all preparation as needed *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.QualificationsPrior job experience is preferred, but not required• Prior food and beverage experience is preferred, but not required Qualifications KNOWLEDGE, SKILLS & ABILITIES• Ability to work as part of a team with all associates, management, and stadium departments• Excellent guest service skills, ability to adhere to Service Standards• Ability to complete all required training sessions• Ability to work accurately, courteously, and with a sense of urgency in a high-pressure environment• Ability to follow job procedures and supervisor instructions PHYSICAL REQUIREMENTS• Ability to lift and carry up to 35 pounds; ability to pull/push up to 100 pounds• Ability to frequently walk long distances while pulling/pushing a cart, hot box, or speed rack ENVIRONMENTAL WORKING CONDITIONS• May be exposed to variable temperatures, including extreme hot and cold depending on the season• May be exposed to large crowds and confined areas• Frequently working in a window-less environment Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under general direction, responsible for monitoring, repairing and maintaining the various types of heating, ventilation and air conditioning (HVAC) systems and other mechanical equipment. This role will pay an hourly wage of $20. For PT roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until April 11, 2025. About the Venue The VSU Multi-Purpose Center is a state-of-the-art multipurpose venue located on the campus of Virginia State University, in South Chesterfield, VA. The arena is able to seat more than 6,000 guests, making it the largest events venue located south of Richmond in the state of Virginia. The amenities-packed arena serves as a full entertainment facility hosting athletic events, commencements, live concerts, family shows, trade shows, and more. Formally opening its doors to the public in March of 2016, the VSU Multi-Purpose Center is home to the Virginia State University Trojans Basketball and Volleyball teams. The MPC is managed by OVG, which is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. Responsibilities * Operate and repair the facility's HVAC system to maintain the safe and efficient operation of the facility * Monitor operation of the facility HVAC systems noting current status, identifying potential problems and taking corrective action where appropriate * Change air filters, and belts, * Assist in the development and implementation of preventative maintenance and other standard operating procedures * Perform preventative maintenance repairs, alterations and routine operations to facility systems * Must maintain daily maintenance log and be able to report all findings to D.O.O * Respond to visual and audible alarms from building automation and life safety systems * Operate equipment such as light trucks, pallet jacks, fork lifts, scrubbing machines or other light power-driven equipment * Maintain an adequate inventory of spare parts and supplies, prepare requisition forms for purchases and pick up supplies and materials from vendors * Work extended and/or irregular hours including nights, weekend, and holidays * When not working on mechanical equipment assist the Operations department with various setups per events Qualifications * High School Diploma (or equivalent) and two - four (2-4) years in commercial related field * Must have all necessary licenses and certificates * Possess knowledge in methods, principles and practices required for the operation, repair and maintenance of the HVAC system * Know and understand how to maintain and troubleshoot cooling towers * Be able to maintain boilers and know how to trouble shoot them * Know and understand Air Handler controls in conjunction with the Building Automated Systems * Demonstrate a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility * Properly use all tools, equipment and methodology for operation and maintenance of HVAC equipment * Follow oral and written instructions and communicate effectively with other in oral and written form * Organize and prioritize work to meet deadlines * Work effectively under pressure and/or stringent schedule and produce accurate results * Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment * Read and comprehend blueprints, drawings and other related material * Follow and adhere to all safety precautions, rules, regulations, risk management and emergency procedures * Possess any licenses, certificates and/or training required by local, state or national authorities for the operation system * Work independently and exercise proper judgment in handling incidents and routine matters * Remain flexible and adjust to situations as they occur Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication. Catering Team members of the CFG Bank Arena - premium services department must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric. This role will pay an hourly wage of $16.00 plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until April 4, 2025. Responsibilities * Ability to read and understand Banquet Event Orders.• Ability to carry at least 8 entrees per tray. • Provide fine dining level food and beverage service to guests for all events consistent with CFG Bank Arena - premium standards of service.• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.• Setup and maintain both food and beverage stations in various locations throughout the building consistent with CFG Bank Arena - premium standards of service. • Maintain and inventory for both food and beverage stations. • Maintain all event areas and front of house staging areas in a tidy and organized manner.• Participate in both setup and cleanup of food and beverage service items. • Ability to work independently during slower times • Perform safe work by helping to provide a safe and clean work environment. Qualifications Education, Qualifications and Experience: * High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. * Must be at least eighteen years of age to serve alcoholic drinks. * At Least 1-2 years' experience working in Catering & Events in a food & beverage or customer service role prefered Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.