Center Supervisor jobs at Oak View Group

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $22.00 to $25.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed. · Ensures a positive and impactful guest experience by delivering professional and courteous guest service. · Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions. · Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services. · Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services. Qualifications -Minimum of 2 years' previous hospitality and high volume dining experience required · Strong knowledge of food and wine · Basic knowledge of cost control measures and P&L's · Ability to problem solve and operate in a fast-paced environment · Ability to work flexible hours, including nights and weekends · Standing and walking for entire length of shift · Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting · Ability to lift up to 50 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

Trains, motivates, and leads Front Office associates in all responsibilities of the Front Office division, including the oversight of the Front Desk, Concierge and Reservations teams Responsibilities: Assists in the coordination and placement of front-line staff; oversees operation of front-line front office staff and ensures excellent guest service s is provided while maintaining productivity; assists in coordination and placement of front desk, reservations, and concierge associates. Monitors guest service through routine audits and takes appropriate action when necessary; ensures guest check-in is maintained in a friendly and timely manner; assists in coordination and execution of cottage and RV space availability. Takes appropriate action to answer guest questions and resolves complaints; gives verbal direction and assistance to guests and ensures quality guest service is given; displays a positive attitude about the resort and division to all associates. Assists in ensuring that all department and resort policies are being upheld daily such as wardrobe and grooming policies, safety procedures, and quality Provides break and meal periods to subordinates in compliance with resort, state, and/or federal guidelines. Supports resort execution on time and attendance requirements in accordance with scope of position expectations. Assists Front Office Manager with guest supply inventory and product ordering as necessary. Other duties as assigned. Qualifications: Ability to work nights, weekends and holidays if necessary. Works with and leads of a small team of associates responsible for the check in/out procedures and reservation process of the resort and contributing to the positive experience of hundreds of guests daily.

The Role We're looking for a dynamic Management Supervisor to join our growing Lottery Solutions team within the Digital group. In this role, you'll lead key client relationships, guiding strategy and execution across multiple digital programs that connect technology, marketing and measurable results. You'll partner closely with strategists, architects and development leads to deliver high-impact web and mobile initiatives while ensuring a seamless client experience. This role is ideal for someone who thrives at the intersection of client partnership, digital strategy and team leadership - and who's excited by the opportunity to shape and grow a category-defining practice. What You'll Do Lead day-to-day and strategic oversight for multiple lottery client accounts, ensuring digital programs align with business goals and agency standards. Serve as the senior point of contact and trusted adviser for client executives, translating objectives into actionable strategies and solutions. Collaborate with cross-functional teams-strategy, UX, development, and creative-to deliver web, mobile, and marketing technology projects that perform. Manage scopes, budgets, timelines, and deliverables, balancing client value and agency profitability. Build, coach, and mentor a high-performing account team; provide clear direction, feedback, and career growth opportunities. Identify and pursue opportunities for innovation and partnership across accounts. Gather and translate client requirements into clear business and functional insights for internal teams. Present agency ideas and work with professionalism, clarity, and enthusiasm. Support new business conversations and early prospect engagements in partnership with the Lottery Solutions leadership team. Ensure exceptional quality, communication, and accountability throughout all stages of client work. Skills and Qualifications 8+ years of experience managing client accounts delivering digital or web-based solutions, ideally in an agency or marketing environment. Proven success leading multiple accounts with combined budgets of $3M or more. Strong understanding of digital strategy, marketing technology, and integrated program management. Demonstrated ability to build and sustain long-term client relationships based on trust, clarity, and measurable value. Excellent communication and presentation skills, including experience engaging with executive-level stakeholders. Analytical and critical thinking skills with a proactive, solution-oriented mindset. Experience mentoring and developing account or project management talent. Highly organized and adaptable-comfortable managing competing priorities in a fast-paced environment. Experience in the lottery, gaming, or regulated industries is a strong plus. Why You'll Love Working Here Long-Term Partnerships: Our clients stay with us for more than 12 years, a reflection of trust and collaboration. Award-Winning Work: Be part of campaigns recognized for creativity, strategy and results. Flexibility and Balance: Hybrid schedules and flexible hours support your life and your best work. Inclusive Culture: Our workplace values every perspective and creates space for all voices. Growth and Learning: Experience opportunities for professional and personal development through ongoing learning programs. Benefits Highlights Time Off: Flexible policy; most teammates enjoy 4-6 weeks annually Family Support: 12 weeks of fully paid parental leave Health & Wellness: Comprehensive medical, dental and vision coverage, plus telemedicine, behavioral health and access to the Calm app Lifestyle Perks: Wellness and creative stipends, phone plan support, and partner discounts Financial Benefits: 401(k) with company contributions, student-loan paydown and college-savings options Digital Team Values At Marcus Thomas, our values shape how we work with each other and with our clients. Accountable: You do what you say you will do. Critical Thinker: You seek better ways of doing things. Process-Driven: You follow and improve the systems that help us deliver. Community-Minded: You value inclusion, cultural awareness, and different perspectives. Collaborative: You communicate, listen, and support your teammates. Human-Centric: You prioritize people and purpose in every decision. Curious: You're eager to learn and explore new ideas. Our Hiring Process To support fairness and consistency, we use AI tools to assist with parts of the process. Résumés may be reviewed initially with an AI assistant that compares experience and skills to the job description and highlights potential matches for our recruiting team. Candidates can choose to opt out of AI résumé screening when applying. We also use AI to record and transcribe interviews to promote accuracy and equity. Transcripts may be reviewed by HR to confirm that all candidates are treated respectfully and evaluated fairly. Candidates can opt out of this transcription feature at any stage. While AI helps us stay organized and consistent, every decision to move a candidate forward is made by real people. Our recruiting and hiring teams remain hands-on throughout the process and use AI only as a tool, not as a decision-maker for how to find talent. Diversity, Equity & Inclusion At Marcus Thomas, we believe diversity is a strength and that great ideas come from different perspectives. We're committed to creating opportunities for talented individuals who have been historically underrepresented in our industry and to fostering an inclusive culture where everyone can grow, thrive and do their best work. We encourage women, people of color, LGBTQIA+ individuals, immigrants, people of all religions and nationalities, and people with disabilities to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, or disability.

Are you looking for a position where you can choose the shifts you want to work? As an Event Supervisor you have the opportunity to select which community event to supervise, meet new people, and learn about different cultures. HOURS: Please note that this is an on-call position with no guaranteed number of hours. Scheduling is based solely on the operational needs of the Multi-Cultural Center and your availability. Hours are assigned only when there is an event requiring staff coverage and are not regularly scheduled. As such, this position may result in periods of no scheduled work., weekend and evening hours, varied based on the scheduled event. BENEFITS: 401K with a 3% match Employee Recognition Employee Assistance Program SALARY: $15.00 per hour RESPONSIBILITIES: As an Event Supervisor, you will serve as the main point of contact for groups using the Coliseum. Your role is to provide a welcoming presence, ensure the group has what they need, and offer support throughout the event. Responsibilities include greeting group leaders, maintaining communication, operating lights and basic AV or kitchen equipment, and ensuring policies are followed. You will also provide general oversight of the event and confirm the facility is secure once the event concludes. QUALIFICATIONS: High School diploma or GED preferred. Prior experience coordinating event preparations preferred. Excellent customer service skills demonstrated with confidence and respect. Available to work weekends and evenings. Sensitive to special needs and cultural differences. Must be at least 21 years of age. Willingness to submit to record checks to detect criminal convictions of behavior harmful towards children, spousal abuse, distributing drugs or sex crimes. Requires a valid driver's license or the ability to obtain one with approved driver status. LSS of South Dakota Careers ************************** LSS Expectations & Core Values At LSS, we are committed to upholding the following values in all aspects of our work: Compassionate - We engage with empathy and provide non-judgmental services. Appreciative - We recognize and develop the strengths of our clients and employees. Respectful - We build professional and collaborative relationships with clients, partners, and colleagues. Ethical - We uphold high standards of integrity and quality in all actions. Strategic - We anticipate and respond proactively to community needs. LSS is an Equal Opportunity/Affirmative Action Employer SERVICE: Multi-Cultural Center We hire for this role regularly. Applications will be kept on file, and candidates will be contacted as openings arise.

Full-time Description Responsible for supervising the production of complicated one-time and ongoing projects either directly or through subordinate team members. Provides excellent customer support and well-detailed internal communications. ________________________________________________________________ MAJOR RESPONSIBILITIES: Analyzes projects from a “big picture” point-of-view. Looks at processes and workflow and incorporates procedures to help streamline project and regularly schedules meetings/pre-flights/conference calls to ensure all parties are updated. Creates job tickets, in Monarch, and develops/updates spreadsheets for his/her accounts and assists, when needed, with others'. Communicates schedules, instructions or specification changes clearly to both internal and external clients through email or changes in the Monarch system. Provides external clients with solutions to problems/concerns and incorporates them in/with internal written procedures. Takes the lead on complicated one-time and ongoing projects and manages the project with minimal assistance from the Team Supervisor. Actively monitors schedules/production to ensure quality and timeliness of project and develops systems of audit checks that apply to each project. Stands in for Sales when needed (i.e., customer visit, conference call, proposals, etc.). Additionally, understands/interprets estimates, proposals, and requests for quotes and communicates reference points on them with internal and external clients. Works in conjunction with sales to write specifications for the reprinting of components. Keeps an accurate record of the amount of time put forth into each project and continually looks for efficiencies to be achieved and recommends changes in production. Produces invoices on projects in an accurate and timely manner, looks for ways to better capture all costs, and suggests ways to invoice each project more efficiently. Serves as official “back-up” contact when others are out of the office and may be asked to support other large one-time projects in a “consulting” capacity. Takes leadership role on special projects assigned by Team Lead or Manager, Client Services. Completes other various duties as assigned by manager. Adheres to all Security Policies and Procedures as referenced in the Employee Security Handbook. Requirements QUALIFICATIONS: 3-5 years of successful project management and client services experience in direct marketing or related field. College degree in graphic communications, printing technologies or business-related field or equivalent preferred, or equivalent experience. Experience must include background of laser imaging, bindery, pre-press, printing, lettershop and data processing. Knowledge of postal regulations and procedures is preferred. Excellent oral and written communication skills. Must be comfortable communicating with visual aids for internal and client meetings. Able to work in a team environment with internal personnel. Ability to focus on priorities and objectives and adhere to target deadlines. Basic experience with Microsoft Office 365 (Excel, Teams, Word) and Outlook. ESSENTIAL JOB FUNCTIONS: Must be able to communicate proficiently orally and in writing in English. Able to read handwritten, printed materials, and computer screens. Must have the manual dexterity to manipulate a computer keyboard. Must be able to communicate in person, via telephone, and teleconferencing with customers and internal personnel. Ability to travel by automobile or airplane when necessary. WORKING CONDITIONS: Normal office environment and some exposure to a manufacturing plant facility onsite. Hybrid schedule based on department rotating schedule for in-office assignments. DISCLAIMER: An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Salary Description $65-75,000 per year

Description JOB DESCRIPTION Entertainment Center Supervisor Reports to: Entertainment Center Manager / General Manager FLSA Status: Non-Exempt The Entertainment Center Supervisor is responsible for overseeing the daily operations of the Family Entertainment Center, ensuring exceptional guest experiences and smooth facility performance. This position supervises front-line staff across multiple attractions-including bowling, arcade, movie theaters, food & beverage, and pickleball-and ensures compliance with company standards, safety procedures, and service excellence. The ideal candidate is a hands-on leader who thrives in a fast-paced, guest-focused environment. Essential Duties: Supervise day-to-day operations across designated areas of the center (bowling, arcade, concessions, pickleball, etc.). Provide direct supervision, coaching, and support to front-line employees during shifts. Assist with employee scheduling, shift assignments, and labor management. Monitor guest satisfaction and resolve issues promptly and professionally. Ensure compliance with safety, cleanliness, and operational policies. Support the execution of parties, group events, and promotions. Assist with cash handling, shift reports, and operational paperwork. Coordinate with Food & Beverage and attractions staff to ensure seamless guest experiences. Train new staff and reinforce service standards and operational policies. Communicate shift updates and operational needs to the Entertainment Center Manager. Education and Experience: High school diploma or equivalent; coursework in hospitality, business, or recreation management preferred. 1-3 years of supervisory or lead experience in hospitality, entertainment, or food & beverage preferred. Strong leadership and team-building skills with the ability to motivate diverse staff. Excellent problem-solving and conflict resolution abilities. Proficient in Microsoft Office; comfortable with POS or scheduling software. Ability to work evenings, weekends, and holidays as needed. Working Conditions and Physical Environment: Ability to stand and walk for extended periods. Lift and move up to 40 lbs as needed. Comfortable working in a fast-paced, high-energy environment with variable noise levels (arcade, music, events).

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Starbucks Supervisor is responsible for leading and supervising a team of baristas, ensuring excellent customer service, managing team performance while upholding Starbucks standards during their shifts. Ensures Starbucks Branded concepts/OVG operational policies and procedures, including POS, safety and security to ensure the safety of all employees during each shift. Represents OVG as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest. Expedites the efficiency and flow thru of guest check out. Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes. Notifies lead/supervisor/managers regarding guest's complaints and concerns. This role will pay an hourly rate of $28.00 - $30.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Pasadena Convention Center is a campus-style meetings and events complex in Pasadena, California offering 130,000 sq. ft. of meeting space. Responsibilities * Manage store operation during scheduled shifts, ensuring a smooth workflow and adherence to quality standards. * Lead and motivate a team of baristas, delegating tasks effectively to create a positive work environment and enhance team morale. * Providing quality customer service and demonstrate knowledge of coffee and tea product. * Train new partners on operational procedures, beverage preparation, and customer service standards, providing ongoing coaching and support. * Manage inventory levels, order supplies, and minimize waste to ensure product availability and efficient resource use. * Keeps food and beverage shelves stocked with current product, including review of FI/FO. * Accurately processes POS transactions, inputting product costs, processes debit and credit cards, traveler's checks, coupons and gift certificates. * Crafting quality beverages and maintaining a clean and comfortable environment for customers. * Implement and enforce health, safety, and sanitation guidelines to maintain a safe environment for both staff and customers. Qualifications * Must have two years of Lead/Supervisory barista experience. * Strong leadership skills with the ability to inspire and motivate a team to achieve high performance. * Must have a High School Diploma/GED. * Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test. * Ability to handle customer complaints and operational challenges with a calm and positive demeanor. * Must speak, be able to read and understand English well enough to converse with customers, supervisors/managers and employee. * Understand written and oral direction and communication effectively with others. * Must be able to work in a fast-paced, high-volume environment. * Ability to work closely with others. * Adhere to Oak View Group and Starbucks standards and policies. * Willingness to work flexible hours, including weekends and holidays, to meet the needs of the business. * This position requires the ability to operate a Micros POS system. * Food Handler's Certification required. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Premium Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training, inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $22.00 to $25.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue The Mortgage Matchup Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest. Responsibilities Supervises and coordinates premium suite staff, including training on company and departmental standards and providing constructive and corrective feedback as needed. * Ensures a positive and impactful guest experience by delivering professional and courteous guest service. * Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions. * Analyzes and resolves problems with associates, guests, and the operation with the assistance of the Director of Premium Services. * Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services. Qualifications * Minimum of 2 years' previous hospitality and high volume dining experience required * Strong knowledge of food and wine * Basic knowledge of cost control measures and P&L's * Ability to problem solve and operate in a fast-paced environment * Ability to work flexible hours, including nights and weekends * Standing and walking for entire length of shift * Frequently required to reach up to 6-7 feet, twist at waist, bending and squatting * Ability to lift up to 50 lbs Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary As Bar Supervisor, you will be responsible for assisting with bar operations, ensuring that our guests receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar. If you are passionate about hospitality and are looking for a bartending supervisor role that oversees high performing team members, apply now. This role will pay an hourly rate of $18.00 to $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 28, 2025. Responsibilities Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Oversee bar set-up and closing procedures on event days Ensure that all company policies are followed by associates Observe, evaluate, and document job performances of associates Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges Ensure associates meet appearance standards and follow all uniform guidelines Maintain product inventory Assist with end-of-month inventory and financial reporting Assist bartending associates in serving guests as business levels demand. Performs other duties as assigned by management. Ensures all functions are set and staff is prepared and organized before required time on BEO or run of show Arranges for and ensures proper sequence of bar service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Supervises the handling, storage, and security of all alcoholic beverages Assists with staff training programs Clearly projects the visions of the department and measures progress Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Qualifications Must be at least 21 years old. Minimum of 1 year experience in a supervisory position required. Previous experience in bartending required. Knowledge in bartending techniques, recipes, sanitation, and safety issues. Strong verbal and written communication skills. Ability to work in a fast-paced environment Nationally recognized, advanced food service sanitation training course certification. Valid Managers ServSafe Certification Valid Alcohol Service Permit (TABC) Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Must have a flexible schedule, be highly motivated and quality driven Detail oriented yet able to excel while multi-tasking Able to accept responsibility and lead by example Able to lift 25 LBS Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As Bar Supervisor, you will be responsible for assisting with bar operations, ensuring that our guests receive the best service possible, upholding a constant level of staff productivity, ensuring that the bar's budget is not exceeded and maintaining health and safety standards within the bar. If you are passionate about hospitality and are looking for a bartending supervisor role that oversees high performing team members, apply now. This role will pay an hourly rate of $18.00 to $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 28, 2025. Responsibilities Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Oversee bar set-up and closing procedures on event days Ensure that all company policies are followed by associates Observe, evaluate, and document job performances of associates Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges Ensure associates meet appearance standards and follow all uniform guidelines Maintain product inventory Assist with end-of-month inventory and financial reporting Assist bartending associates in serving guests as business levels demand. Performs other duties as assigned by management. Ensures all functions are set and staff is prepared and organized before required time on BEO or run of show Arranges for and ensures proper sequence of bar service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Supervises the handling, storage, and security of all alcoholic beverages Assists with staff training programs Clearly projects the visions of the department and measures progress Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Qualifications Must be at least 21 years old. Minimum of 1 year experience in a supervisory position required. Previous experience in bartending required. Knowledge in bartending techniques, recipes, sanitation, and safety issues. Strong verbal and written communication skills. Ability to work in a fast-paced environment Nationally recognized, advanced food service sanitation training course certification. Valid Managers ServSafe Certification Valid Alcohol Service Permit (TABC) Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Must have a flexible schedule, be highly motivated and quality driven Detail oriented yet able to excel while multi-tasking Able to accept responsibility and lead by example Able to lift 25 LBS Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly wage of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 5, 2025. About the Venue This position is based at our Mullins Center. The William D. Mullins Memorial Center, also known as the Mullins Center, is a 9,493-seat multi-purpose arena (10,500 for 360 concerts), located on the campus of the University of Massachusetts, in Amherst, Massachusetts. The Mullins Center is the home of UMass Minutemen men's basketball, women's basketball, and men's ice hockey. In addition, the venue hosts numerous concerts, family shows, theater shows, and commencements annually. Located adjacent to the Mullins Center is the Mullins Community Ice Rink, which is open for public skating and racquetball, while also serving as the home rink for the UMass women's ice hockey team. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Ice Rink Supervisor position will report to the Ice Rink Director. The Ice Rink Supervisor will also supervise other non-supervisory part-time staff. This role will pay an hourly wage of $18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 5, 2025. Responsibilities Oversees all activity inside of the community ice rink Responsible for maintaining the highest level of ice quality for the Community Ice Rink and Mullins Center Arena ice surfaces, as required by the event schedule and facility guidelines, overseeing ice maintenance and maintaining ice making equipment in the Mullins Center Community Ice Rink and Mullins Center Arena. Understands and oversees all building operations to operate safely and with a high standard of care and customer service. Perform janitorial duties and ensures highest standard of cleanliness inside the building Perform regular daily/weekly/monthly/annual equipment maintenance: (Weekly blades changes, Bearing greasing, Tire Pressure Checks, Engine oil changes, Cleaning, etc. Understand the importance of preventative maintenance) Pro-actively performs repair and maintenance on projects requiring knowledge of use of tools Demonstrate knowledge in all building related materials, equipment, and procedures. Provides daily up-to-date reports to Ice Rink Director Provides training of other resurfacer operators, skate guards, scorekeepers, and rental room attendants in all aspects of their job descriptions. All other duties as assigned by Ice Rink Director or Mullins Center management. Qualifications Minimum Requirements: 2 years Ice Rink and Ice Maintenance related work Experience as a rink operator or ice technician strongly preferred, but will train the right candidate on ice resurfacer operation and ice maintenance. Certified Ice Technicians through the US Ice Rink Association are preferred. Cash register and cash handling experience a plus Must pass a thorough background check Possess a thorough knowledge and understanding of the Ice Rink schedule, prices, procedures, rules, and programs offered. Show a willingness to take on new challenges and go above and beyond. Be a self-starter; have ability to take directions; and be able to work in small and large groups to complete required task within time constraints and in a safe manner. Deal knowledgably, pleasantly and professionally with the general public Must be punctual and organized. Must be able to follow procedures. Ability to work without supervision Have a high school diploma, GED, or related trade school training; valid driver's license Be able to lift and carry equipment and supplies of up to 50 pounds on a regular basis. Willing to work a flexible schedule, work extra hours as needed; and work in varying weather conditions MUST have weekend availability Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bar Supervisor is responsible for overseeing the alcohol serving of guests in the arena at various Bar locations, including portables & Premium locations, The Bar Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Bar Supervisor will assist the Concessions Bar & Premium Management staff and the rest of the OVG leadership team with projects including training, inventory and special events. The Bar Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $14.00-$16.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 12, 2025. Responsibilities Ensure proper set-up of all Bar locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to Bartenders, ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of alcohol production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash. Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events. Training new & current employees with regarding to property procedure & best practices. Willing to cover/back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed. Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately. Ensure event staff are aware of work place expectations; provide on-going assistance, training and mentoring to event staff, promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback. Ability to obtain working knowledge of all existing Bar locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access. Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for computing the cost of sale & presenting the guest with the check. Accept payments & provide change as necessary. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals Enforces all company policies and procedures. Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees. Assists Management team with projects including training, inventory and special events. All other duties as assigned by the managers and supervisors Qualifications At Least 1-2 years' experience working in a supervisory capacity in a food & beverage environment. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate & alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.