Oak View Group jobs in Chicago, IL

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $15 to $18, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order Ensures all assigned suites are set prior to event based upon communication received of orders Responsible for organization and preparation of events in assigned locations Responsible for assisting in closing out financials per event and ensuring correct billing takes place Monitor and maintain food quality Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests Monitor and enforce safe alcohol policies and procedures Monitor and maintain inventory control and product requisition fulfilling Have full knowledge of food and beverage menu items and accompaniments Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for observing guests to respond to any additional requests Responsible for ensuring suites has all necessary serving ware Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals All other duties as assigned by the managers and supervisors. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under direct supervision from full-time Operations supervisors, Operations Staff perform event set-up, tear down and general labor as assigned. This role will pay an hourly rate of $20. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Perform general labor as assigned Setup and breakdown of chairs, tables, other event seating, stages, ice rink, etc. Set-up & breakdown of tables and chairs per client request throughout arena Event chair sets & breakdowns Stage set-up & breakdown for events Day of event assignments include: Pipe and drape set-up, bike rack set-up, stage barricade set-up, stage skirting, stage railing set-up & removal, event chair seat & row numbering, and other day-of-event items as assigned Furniture set-up & breakdown per client requests throughout arena Follow all changeover policies and procedures Assist in the organization of building warehouses and offices Work events when directed Responsible for the storage and inventory control of all changeover tools and equipment Other duties as assigned Qualifications Ability to work flexible schedule based on events, including nights, weekends, and holidays as needed Ability to follow basic instruction and direction Ability to perform general labor; heavy lifting is required Capable of operating forklifts, sweepers, or other operational equipment Superior communication skills Ability to function in a fast-paced, high-pressure environment Capable of physical tasks for short periods of time Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Oak View Group located at McCormick Place Convention Center has an immediate opening for a Sr. Catering Sales Manager (Exhibits). This position is responsible for generating, planning, detailing, and coordinating private and corporate events at McCormick Place. Events include Corporate, Social and/or specific markets as assigned. This role pays an annual salary of $72,000-$78,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities Responsible for planning, coordinating, detailing and servicing special events (i.e. conventions, corporate functions, meetings and Gala's) at McCormick Place. Generate revenue and provide excellent personal service to our internal and external guests mainly focusing on Show Management as clients. Coordinates and leads sales and booking process to align with Show Management and exhibitor schedule Seeks opportunities for additional sales and events based on show schedule and traffic flow not exclusive of catered events Ability to customize creative menu and event solutions Solid understanding of financials when creating and customizing menus and meeting packages Aids in expanding the web of influence with the client organization and Show Management team Develop and maintain communication line with OVG Hospitality operations. Keeps all event details current and staff informed Give site inspections as needed Assist OVG sales team with booking new and repeat business by doing outside sales visits, networking events, attending trade shows and travel. Ability to develop and enhance existing programs with new and innovative culinary ideas for clients at McCormick Place Ability to negotiate, influence and sell to all clients Create requests for cash concession outlets when needed Generate catering contracts and establish payment arrangements in compliance with accounting department guidelines Provide detailed event analysis to support, maintain and/or improve company goals and guest satisfaction Continuously interact with clients through duration of shows Ensure a successful client event by partnering with OVG Hospitality operations team to meet food standards, room set up and on-time service with the result of client satisfaction. Resolve any client concerns quickly and professionally Update and maintain file information for repeat events with total Food & Beverage revenues and client relations Update all details of the events to operations staff Practice continuous efforts toward menu upgrades and increased services Other projects as assigned by Director of Catering Sales Qualifications Bachelor's degree (BA or BS) preferred 4-6 years experience in catering sales A general understanding of the hospitality and Food and Beverage industry Excellent organizational, multi-tasking, and planning skills Strong hospitality orientation Maintains good hygiene and neat professional appearance Knowledge of Spreadsheet and Word Processing software, and the ability to learn new programs as needed Ability to work with limited supervision and will require the ability to interact with all levels of staff including management Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours Excellent written and verbal communication skills are necessary to sell, plan, and negotiate Needs to be an independent self-starter that thrives in a fast-paced, constantly changing environment An interest in environmental causes and sustainability a plus Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Stewarding Supervisor position reports to the Director of Operations (BOH) with responsibilities to include purchasing, inventory control, scheduling and managing culinary staff, food safety program, cost of goods accountability, labor management, food production and quality control. This role pays an hourly rate of $27.00 - $30.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. About the Venue McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world's largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year. Responsibilities Essential Duties and Responsibilities: Equipment * Responsible for distribution, tracking and recovery of equipment needed to execute Restaurant and Concessions. * Coordinate timely repairs of food service equipment. * Maintain and secure equipment assets in good repair. * Dispose of damaged equipment and recommendations for new. Utility/Sanitation * Execute operational cleaning schedules, pre-shifts, checklist, and audits. * Conduct daily inspections to ensure production and dish areas meet company and health department standards. Take corrective action and follow-up where necessary. * Uphold cleaning standards by OVG and City Health Department. * Work with Pest Control to eliminate any issues. Other * Assigns appropriate duties to Union leads and hourly team members working at McCormick and WINTRUST Arena. * Conducts monthly food service facilities inspections to ensure that equipment and buildings meet requirements of state and local health laws and internal regulations. * Responsible for documentation and timely corrective action. * Coordinates and oversees ware washing equipment to maximize operational efficiencies. * Responsible for maintaining ware washing supplies, along with cleaning and sanitation supplies. * OSHA reports and documentation recorded and retained to comply with state and federal laws. * Responsible for accident reporting and corrective action. Qualifications Qualifications/Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * High school diploma. * 1-3 years prior supervisory experience preferred. * Must be able to work in a fast-paced environment. Skills and Abilities * Must possess good organizational and planning skills. * Must have good communication and interpersonal skills. * Strong customer service orientation. Computer Skills * To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software. Other Qualifications This position will work with limited supervision and will require the ability to interact with all levels of staff including management. Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience. This role pays an annual salary of $55,000-$65,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 20, 2026. About the Venue NOW Arena is an 11,800-seat multi-purpose family entertainment, cultural and sports center. Seating capacity for the arena ranges from 3,000-6,000 for theater shows; 9,400 for football, hockey, lacrosse and soccer games; 10,000 for basketball games and 11,800 for concerts. The Hideaway Brew Garden is adjacent to the arena where we provide live music and entertainment to the local community over the summer months. Responsibilities Advance, plan, service, and supervise all events Plan, direct and evaluate the work of subordinates Provide leadership and guidance for event personnel Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives Communicate clearly and concisely in the English language, both orally and in writing Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed Complete all duties with a customer service focus through teamwork & dedication to Oak View Group's principles Assist in the preparation of building to meet the requirements of upcoming events/shows Assist with the completion of pre-show event financial estimates Assist with the completion of post-show event settlements Advise lessees on services available from independent contractors for events Recruit, train, and supervise event & security staff Create work schedules for event & security staff, delegate assignments, and review performance/results Function as a liaison between users of the facility and the facility staff Recommend and evaluate required event staffing levels Coordinate communication between building staff and show staff during load in and load out Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction Maintain equipment (radios, metal detection wands, etc.) for all event and security staff Make hospitality arrangements as needed Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly Review emergency planning procedures with all event staff for each event Create and distribute detailed data sheets prior to every event Prepare and approve bi-weekly payroll for all event staff and security staff Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed Serve as Manager on Duty as scheduled Other duties and responsibilities as assigned Qualifications 3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field Strong oral and written communication skills Strong computer skills in Microsoft Office applications, word processing, and Internet Possession of, or ability to obtain, a valid drivers' license Knowledge of operational characteristics of events Ability to identify the needs of users of the facility Knowledge of crowd management and control techniques Knowledge of customer service practices Knowledge of principles of supervision, scheduling, and training employees Demonstrated familiarity with facility use contracts Knowledge of fire and public safety regulations Knowledge of A/V equipment and electronic systems in public assembly facilities Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Experience with AutoCAD is preferred but not required Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Under supervision of the Director of Ticketing, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the NOW Arena. This role will pay an hourly rate of $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities Know and understand the operations of the Ticketmaster ticketing system Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.) Know and understand seating charts and configurations of the NOW Arena Perform transactions for all events on the ticketing system with efficiency and accuracy Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change Communicate and satisfy patrons with world class customer service Operate phone and address call in patrons' requests for information Reconcile all monies received from ticket sales Maintain confidentiality Additional duties may be assigned by the Director of Ticketing Qualifications Ability to multitask in a fast‐paced environment Familiarity with Windows based computers Possess excellent customer service skills Experience working with the public and cash Ability to work independently and as a productive member of a team Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours Must be able to work in a loud noise environment Must be over 18 years or older Strong verbal communication skills in the English language (Spanish is a plus) Proven ability to work well with all levels of management Strong analytical and problem‐solving skills Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly wage of $17 to $20, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Conduct the cash register sales by taking orders, building orders, and completing the transaction. Ability to build orders, prepare food, and knowledge in all areas of concessions operations. Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Manger of low stock items. Listening and responding to customer requests or concerns. Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes. Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. Maintains sanitation, health and safety standards in work areas. Qualifications High school diploma or equivalent preferred Must be 21 or over Three or more months' experience in food service industry preferred Previous cash handling experience preferred. Ability to learn to handle cash and learn to operate a cash register and corresponding system Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests Must have or be able to take the Illiniois Basset Certification to be legally certified to serve alcohol in Illinois. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Assistant Operations Manager is responsible for a wide range of tasks that ensure the smooth operation of dining establishments. They hire, train, discipline, and sometimes fire employees to maintain an effective workforce. Their duties also include ordering food, beverages, equipment, and supplies necessary for daily operations. They oversee food preparation and kitchen activities, inspect supplies, equipment, and work areas, and ensure compliance with health and food safety regulations. Additionally, food service managers handle customer complaints about food quality or service, schedule staff hours, assign duties, manage budgets and payroll records, and establish standards for personnel performance and customer service. This role pays an annual salary of $65,000-$80,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Responsible for planning, coordinating, supervising, and performing Event Changeovers When requested assists/recommends hiring, performs training, scheduling, and supervision of changeover staff. Perform rink maintenance as assigned. Oversee all ice installation and maintenance of the ice and its equipment. Coordinate event logistics as assigned. Supervise operations staff for non-event tasks as assigned. Maintain and clean Changeover equipment and areas. Assist Director of Operations, Operations Manager, Event Manager and with projects as requested. Adhere to all Venue Management Policies and Procedures. Ensure staff complies with the requirements of the Occupational Health and Safety Act. Communicate “assigned task” status with the Operations Manager or Director of Operations (in Manager's absence). Assist the Event Manager with all facets of Event Coordination. Assist the Operations Manager and Electrician with all facets of Audio/Video programming and development. Other duties as assigned by Operations Manager. Qualifications High School Diploma or GED required. Experience with event changeovers & the general functions of the Operations Department Knowledge of supervisory principles, with emphasis in working with & training a “casual” staff. Previous ice maintenance and forklift driving experience is highly desirable. Knowledge of boilers, chillers, refrigeration and ice making helpful. Ability to climb stairs and lift 50 lbs., unaided. Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days. High School Diploma or GED required. Experience with event changeovers & the general functions of the Operations Department Knowledge of supervisory principles, with emphasis in working with & training a “casual” staff. Previous ice maintenance and forklift driving experience is highly desirable. Knowledge of boilers, chillers, refrigeration and ice making helpful. Ability to climb stairs and lift 50 lbs., unaided. Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays, and extended number of consecutive days. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bakery Cook 1 is responsible for all food production in the kitchen and preparation. They will perform any cooking, baking, butchering required and perform any and all duties in the kitchen while adhering to all guidelines and standards set forth by the chef and recipes. This role pays an hourly rate of $27.47 - $32.00 (per CBA). Benefits as per the union agreement. This position will remain open until October 31, 2025. Responsibilities Adhere to Board of Health and ServSafe regulations. Prepare food products as directed by recipe and/or supervisor while maintaining strict adherence to standards and specifications. Must have excellent knowledge of all kitchen areas, shares knowledge with others in the kitchen. Ensure all production priorities are completed on a daily basis using the prep list as a guideline and by delegating workload effectively. Maintain the cleanliness of the work area according (including but not limited to refrigerators, counters, tables, storage areas, etc.) Equipment/tools may be available, but it is suggested that you provide and secure your own tools. Inform supervisor of any shortages or equipment malfunctions. Knowledge of food quality, utilization, storage, rotation and consistency. Implement, monitor and instruct proper kitchen sanitation. Assist Chef with ordering for locations/events when needed. Record cooler/freezer temperatures in kitchens and notify chef/s of malfunction. Supervise prep staff and delegate work assignments. Ensure prep staff follows FIFO guidelines for products. Performs other related duties as assigned by supervisor. Supervisory Responsibilities Conduct Daily Safety Meetings and Review Safety Guidelines and ServSafe Guidelines with staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirement Must have a High School Diploma/GED. Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test. Must speak, be able to read and understand English well enough to converse with customers. supervisor's and employees. Understand written and oral direction and communicate effectively with others. Skills and Abilities Creates and supports a team environment Scheduling flexibility is essential, must be able to work evenings, nights, weekends and holidays as required. Two (2) years of experience in a commercial kitchen. Must be able to work in a high stress environment. Ability to work in confined spaces for long periods of time. Able to work in an environment having both hot and cold temperature extremes. Must have a pleasant personality and adhere to Uniform Standards policy. Must be able to work in a fast paced environment. Certificates, Licenses, Registrations Illinois Food Handlers Certificate Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirement Must be able to Stand for minimum of:__5 hours___ Must be able to Lift ___50___pounds Must be able to Push __50___pounds Ability to move heavy (200+ pounds) wheeled carts. While performing the duties of this job, one must have the physical ability to maneuver around McCormick Place at times. The employee may be regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move a minimum of 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to focus. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Front of House Security Manager is responsible for overseeing security and guest service matters at NOW Arena during event days only. This position provides oversight, direction and supervision of all matters related to safety, security and customer service related to the public. This role will pay an hourly rate of $30.00. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue NOW Arena is an 11,800-seat multi-purpose family entertainment, cultural and sports center. Seating capacity for the arena ranges from 3,000-6,000 for theater shows; 9,400 for football, hockey, lacrosse and soccer games; 10,000 for basketball games and 11,800 for concerts. The Hideaway Brew Garden is adjacent to the arena where we provide live music and entertainment to the local community over the summer months. Responsibilities Oversees all security and safety to ensure the highest possible level of security, safety and comfort to all patrons. Identify, control, and rectify all safety and liability exposures. Recommends and implements changes or improvements as needed. Directs investigations related to security incidents. Serves as liaison and works closely with staff in all matters involving show security/traffic and safety. Address customer service and security issues during events including ticket issue, seat relocations, guest service matters, etc. Monitor security issues during events and adjust staffing positions and duties to address problems. Liaise with tour security lead to understand the needs of the event and allocate security staff to address those requirements. Help to execute security plan for each event to ensure vital areas are covered by security positions and ensure security staff is properly briefed prior the event start. Asist in managing NOW Arena's third-party security staff to optimize performance. Work extended and or irregular hours including nights, weekends and holidays as needed. Performs other work-related duties as assigned to support company and/or facility goals. Qualifications Education and/or Experience Minimum of five plus years of responsible management experience in security or law enforcement with demonstrated responsibility for security, safety, investigations and asset and infrastructure protection. Police and/or law enforcement background preferred. Certificates, Licenses, Registrations CPR certification and other emergency/life-saving techniques. Be licensed and insured to operate a motor vehicle in the United States. Skills and Abilities Solid knowledge of the problems, issues, philosophies, principles, tactics, and procedures related to the management of security and safety services. Demonstrate knowledge of principles and techniques of planning, implementing and supervising a facility security force. Work independently, exercising judgment and initiative. Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. Required to speak and understand basic English well enough to converse with customers, supervisors, and employees. Effective communication, interpersonal and organizational skills required Computer Skills Operate a personal computer using Windows, Office and other standard office equipment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $15 to $18, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards. Follow the bar pre-shift notes and bar menus and provide service as described. Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol. Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests. Must pour drinks responsibly in accordance with company standards for serving size. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. Must communicate a cut-off to a guest as required. Listening and responding to any customer requests or concerns. Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required. Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making. Request additional product or restock product as required Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar. Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained. Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler Qualifications Six months or more experience bartending. Accurate cash handling skills. Ability to prioritize tasks in a fast-paced environment. Ability to be self-directed while working in a team-oriented environment. Excellent interpersonal and communication skills. Ability to work a flexible schedule including nights, weekends and long hours. Bartending school preferred. Illinois Basset Certified Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Director of Marketing will orchestrate the execution of strategy and tactics that amplify our brand. This proactive business leader will also be responsible for aggregating, analyzing and segmenting key data points that maximize the return on investment of our brand including web, customer service and social media metrics. This position will inspire and foster communications between business development, marketing, public relations and others to facilitate the strategic growth of Oak View Group. The role is an individual contributor that will have multiple stakeholders and teammates in producing significant momentum. This role pays an annual salary of $80,000 - $95,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. About the Venue McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world's largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year. Responsibilities Identify, develop and evaluate marketing strategy, based on knowledge of established objectives and market characteristics including expansion of digital channels through customer engagement. Enhance existing promotional initiatives and develop new marketing programs and initiatives to maximize ROI such as third party partnerships, new media avenues, etc. Participate in the development and implementation of annual marketing goals, objectives, and management of department budget. Negotiate contracts with media and promotion partners. Create, plan and implement repeatable revenue generating concepts and processes. Project manage F&B initiatives in collaboration with venue F&B general manager and division marketing leads. Interpret the venue customer experience to be measured. Responsible for measuring, reporting and achieving performance against agreed upon service levels and ROIs. Serve as press contact, write and distribute all press releases. Create corporate collateral materials such as print and digital ads, promotional pieces, posters, schedules, calendars and various brochures from concept to completion. Manage and coordinate all marketing, advertising and promotional activities including development of marketing plans. Research, analyze and monitor industry factors so that market opportunities may be capitalized on and the effects of competitive activity may be minimized. Plan and oversee Oak View Group's advertising and promotion activities including print, electronic, and digital outlets. This includes full-cycle production including but not limited to writing all ad copy; working with outside advertising agencies on ongoing projects; working with graphic designers and printers to oversee design, layout and production of promotional materials. Leverage sponsorship opportunities to increase brand awareness and synergies. Develop self-produced revenue generating events. Recommend changes in basic structure and organization of marketing group to ensure the effective fulfillment of objectives assigned to it and provide the flexibility to move swiftly in relation to marketing problems and opportunities. Create social media campaigns to engage customers, vendors, sponsors and community, collect data and generate awareness for new items and specials. Standardize reporting of digital marketing campaigns using Google Analytics to track revenue and KPIs. Provide thought leadership, data analysis, and strategic focus to our marketing communications, customer experience strategies and brand management. Maintain knowledge of trends/best practices and influence the business, project teams and peer groups to constantly innovate and align around an integrated strategy. Leverage strong research and analytical skills analyze data and inform management on key perceptions and trends to drive strong decision making. Drive the completion key deliverables with strong attention to time, quality, impact and style. Partner with web development team to direct site features, design and goals focusing on customer engagement. Other duties as assigned. Qualifications Bachelor's Degree or better from an accredited college or university with major coursework in marketing, public relations, business administration or other related field. Minimum of 5-7 years of increasingly responsible experience in sales and/or marketing required, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility. Knowledge of marketing and advertising/sponsorship program development. Knowledge of Public Relations. Knowledge of Website maintenance. Knowledge of federal, state and local regulations. Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software. Proficiency with publishing software such as Microsoft Publisher, Illustrator and Adobe Photoshop. Proficiency with media buying and promotions. Ability to travel as required. Ability to work nights and weekends as required. Ability to work with wide array of client groups, vendors and business partners enterprise-wide. Instruct and assist current vendor community with social media marketing strategies for their individual business locations on the fairgrounds. Analytical skills to forecast and identify trends and challenges using website analytics. Basic computer proficiency: Outlook, Excel, Word, and PowerPoint. Excellent verbal and written communication skills. Must be able to project a professional manner and appearance, and communicate effectively with clients, senior management, staff and the general public. Working knowledge of mobile, POS and payments to digital menu boards, guest apps and loyalty systems. Digital expertise with various digital channels including website optimization, social media, and data acquisition. An entrepreneurial spirit and an internal motivation that inspires others to think more and do more. Creativity skills that inspire brand loyalty. Innovator with increasing per caps and generating profitability. A passion for building success that can be measured with data. A results-driven leader who thinks in terms of ROI. Demonstrated experience influencing peers and leadership teams. Ability to operationalize a strategy. Flexible skill set that can be applied across a variety of relationships/situations. Demonstrable track record of success. Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Barista follows the Starbucks Branded concepts/OVG operational policies and procedures, including POS, safety and security to ensure the safety of all employees during each shift. Represents OVG as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest. Ezpedites the efficiency and flow thru of guest check out. Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes. Notifies lead/managers regarding guest's complaints and concerns. This role pays an hourly rate of $27.00 to $30.00 (per CBA). Benefits as per the union agreement. This position will remain open until November 21, 2025. About the Venue McCormick Place, the largest and most versatile convention facility on the continent. Located along Chicago's stunning lakefront and minutes from downtown, our facility offers over 2.6 million square feet of exhibit space. McCormick Place, consisting of four state of the art buildings, is perfect for conferences, trade shows, corporate events, and exhibitions of any size. With top tier amenities, cutting-edge infrastructure, and views of Chicago's skyline, McCormick Place delivers a world-class event experience. Responsibilities Keeps food and beverage shelves stocked with current product, including review of FI/FO. Accurately processes POS transactions, inputting product costs, processes debit and credit cards, traveler's checks, coupons and gift ceritificates. Maintains a clean and organized workspace so that fellow employees may locate resources and product as needed. Keeps outlet locations clean and wipes down tables, shelves, counters, glass and other surfaces that need cleaning. Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging feedback to lead to success. Qualifications Must have a High School Diploma/GED Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test. Must have a pleasant personality and adhere to the Uniform Standards policy. Must speak, be able to read and understand English well enough to converse with customers, supervisors and employee. Understand written and oral direction and communication effectively with others. Must be able to work in a fast-paced, high-volume environment. Ability to work closely with others. Must abe able to work various shifts and hours to include holidays and weekends. This position requires the ability to operate a Micros POS system Food Handler's Certification required. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Reporting to the Food & Beverage Manager, the Front of House Utility Runner positions will provide ultimate hospitality for guests in a fast-paced, high-volume environment by providing support to the restaurant staff at McCormick Place Convention Center. This role will pay an hourly rate of $28.01 (per CBA) Benefits as per the union agreement. This position will remain open until December 31, 2025. Responsibilities Runner/Restocker Pick up and transport of Hot/Cold food products from warehouse to designated restaurant locations. Setting tables and chairs, moving concession carts and helping stock carts with paper and food products. Store all equipment in proper storage areas. Stock and Restock food shelves and coolers and ensure accuracy of items placed and labels facing forward Performs other related duties as assigned by supervisor Busser Setup front of house beverage areas and stock Properly stock all cutlery, napkins, condiments Clean all tables/chairs/counters/rails and glass areas within area of responsibility Sweep all areas of carpet and floors Performs other related duties as assigned by supervisor Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirement Must have a High School Diploma/GED Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test. Must speak, be able to read and understand English well enough to converse with customers, supervisor's and employees Understand written and oral direction and communicate effectively with others Skills and Abilities Must possess good organizational skills Must have ability to follow directions and effectively perform the work Ability to work closely with others Must be able to work in a fast paced environment; sense of urgency Must have a pleasant personality and adhere to Uniform Standards policy Must be able to work in a fast-paced environment. Must be able to work various shifts and hours to include holidays and weekends Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions Certificates, Licenses, Registrations No certifications are required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirement Must be able to Stand for minimum of: 5 hours Must be able to Lift 50 pounds Must be able to Push 50 pounds Ability to move heavy (200+ pounds) wheeled carts. While performing the duties of this job, one must have the physical ability to maneuver around McCormick Place at times. The employee may be regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move a minimum of 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to focus. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $15 to $18, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Responsible for assisting setup of food service areas within specific suites and club areas based upon pre-order * Ensures all assigned suites are set prior to event based upon communication received of orders * Responsible for organization and preparation of events in assigned locations * Responsible for assisting in closing out financials per event and ensuring correct billing takes place * Monitor and maintain food quality * Follows all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests * Monitor and enforce safe alcohol policies and procedures * Monitor and maintain inventory control and product requisition fulfilling * Have full knowledge of food and beverage menu items and accompaniments * Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. * Responsible for observing guests to respond to any additional requests * Responsible for ensuring suites has all necessary serving ware * Maintains sanitation, health and safety standards in work areas. * Must show demonstrated ability to meet the company standard for excellent attendance. * Assures that the location equipment is operable and clean prior to start of event. * Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals * All other duties as assigned by the managers and supervisors. Qualifications * Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. * Ability to speak, read and write in English. * Ability to work well in a team-oriented, fast-paced, event-driven environment. * Possess valid food handling certificate or alcohol service permit if required by state or federal regulations. * Ability to handle cash accurately and responsibly. * Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under direct supervision from full-time Operations supervisors, Operations Staff perform event set-up, tear down and general labor as assigned. This role will pay an hourly rate of $20. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. About the Venue NOW Arena is an 11,800-seat multi-purpose family entertainment, cultural and sports center. Seating capacity for the arena ranges from 3,000-6,000 for theater shows; 9,400 for football, hockey, lacrosse and soccer games; 10,000 for basketball games and 11,800 for concerts. Since 2016, the arena has been home to the Windy City Bulls, the Chicago Bulls' affiliate in the NBA Responsibilities Perform general labor as assigned Setup and breakdown of chairs, tables, other event seating, stages, ice rink, etc. Set-up & breakdown of tables and chairs per client request throughout arena Event chair sets & breakdowns Stage set-up & breakdown for events Day of event assignments include: Pipe and drape set-up, bike rack set-up, stage barricade set-up, stage skirting, stage railing set-up & removal, event chair seat & row numbering, and other day-of-event items as assigned Furniture set-up & breakdown per client requests throughout arena Follow all changeover policies and procedures Assist in the organization of building warehouses and offices Work events when directed Responsible for the storage and inventory control of all changeover tools and equipment Other duties as assigned Qualifications Ability to work flexible schedule based on events, including nights, weekends, and holidays as needed Ability to follow basic instruction and direction Ability to perform general labor; heavy lifting is required Capable of operating forklifts, sweepers, or other operational equipment Superior communication skills Ability to function in a fast-paced, high-pressure environment Capable of physical tasks for short periods of time Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Under supervision of the Director of Ticketing, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the NOW Arena. This role will pay an hourly rate of $20.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. About the Venue NOW Arena is an 11,800-seat multi-purpose family entertainment, cultural and sports center. Seating capacity for the arena ranges from 3,000-6,000 for theater shows; 9,400 for football, hockey, lacrosse and soccer games; 10,000 for basketball games and 11,800 for concerts. Responsibilities * Know and understand the operations of the Ticketmaster ticketing system * Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.) * Know and understand seating charts and configurations of the NOW Arena * Perform transactions for all events on the ticketing system with efficiency and accuracy * Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change * Communicate and satisfy patrons with world class customer service * Operate phone and address call in patrons' requests for information * Reconcile all monies received from ticket sales * Maintain confidentiality * Additional duties may be assigned by the Director of Ticketing Qualifications * Ability to multitask in a fast‐paced environment * Familiarity with Windows based computers * Possess excellent customer service skills * Experience working with the public and cash * Ability to work independently and as a productive member of a team * Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours * Must be able to work in a loud noise environment * Must be over 18 years or older * Strong verbal communication skills in the English language (Spanish is a plus) * Proven ability to work well with all levels of management * Strong analytical and problem‐solving skills Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Food & Beverage Manager at Wintrust Arena is responsible for overseeing the execution/service of all catered & concessions events at Wintrust Arena. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment. The Food & Beverage Manager will be responsible for training and developing all service staff. The Food & Beverage Manager must maintain excellent attendance and be available to work events per business need. This role pays an annual salary of $60,000 - $70,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 31, 2025. About the Venue McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world's largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year. Responsibilities Overall Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance. Ensure legal, efficient, professional and profitable operation of the venue. Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Responsible for overseeing the serving of meals to guests or directing guests to the buffet line. Responsible for overseeing serving beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages. Responsible for observing guests to respond to any additional requests and determine when the meal has been completed. Responsible for executing all directives stated in all Banquet Event Orders. Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments. Responsible for ensuring tableware and linens replaced as necessary. Be able to identify ingredients or explains how various items on the menu are prepared. Assists in setting up banquet functions including linens, dishware, glassware and silverware. Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Assures that the location equipment is operable and clean prior to start of event. Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals. Leads F&B team with projects including training, inventory and special events. Leads Concessions Department in supervising outlets when business demands. Knowledge of Union Contract contents Enforces all Oak View Group policies and procedures. Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork. All other duties as assigned by the Asst. General Manager and General Manager. Qualifications Must have 3-5 years experience in catering management. Experience working in a management capacity in a high volume fast-paced restaurant or catering environment. Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate or alcohol service permit if required by state or federal regulations. Ability to handle cash accurately and responsibly. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. 2 year degree in Business Management or Hospitality preferred but will consider relevant work experience. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Food and Beverage Concessions Supervisor (Part-Time) is responsible for overseeing the serving of guests in the venue dining areas / concessions functions. The Food and Beverage Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events. The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $25.00 - $30.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until October 31, 2025. Responsibilities Provides Event Support for F&B during high volume shows. Supervises Food & Beverage Departments inclusive of Stewarding, Culinary, Beverage, Restaurant and Banquets operations during events to ensure client satisfaction and quality control standards. Supervises and provides direction to hourly union F&B staff. Demonstrate an ability to work with Micros Software, validate and enter voids, make POS adjustments as necessary. Always maintains inventory controls and quality of food being served is to company standards; ensure proper orders for next day have been completed. Spot check inventory. Confirm BEO deliveries for accuracy. Inspects food service facilities to ensure equipment and building meet state, local health laws and internal regulations. Directs Union department Leads in maintaining cleanliness of outlets, staff performance, completion of assigned tasks, assist Leads with proper scheduling of breaks and confirming employees returning from breaks at proper time. Greet and Assist Customers. Communicate to Management employee related issues and customer issues. Performs all other job duties as assigned. Qualifications Minimum 2 years' experience in supervisory position in Food & Beverage, Hospitality, Sales or related field. Food knowledge, i.e., Food/Menu items, type of services provided, equipment required and logistical knowledge. Must be available weekdays, weekends, holidays. Prior experience in a Union environment. Computer literate (i.e., Word, Excel, PowerPoint, Access), Strong analytical thinker. Must be flexible with scheduling, have a sense of urgency, be able to respond quickly, professionally and resourcefully to internal and external issues. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.