Oak View Group jobs in Des Moines, IA

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Phone Operator serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Phone Operator will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to appropriate personnel, relaying messages, and providing general administrative support as needed. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to manage multiple inquiries while maintaining a friendly and professional demeanor at all times. This role will pay an hourly rate of $12.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities * Answer incoming calls to the Iowa Events Center * Assist with guest or clients with general questions * Assist with lost and found * Perform filing or other office related work * Provide excellent customer service assistance to internal and external clients * Serve as the first point of contact for guests and callers, providing courteous and professional customer service at all times. * Answer and direct incoming phone calls to appropriate departments or personnel efficiently and accurately. * Provide event-related information, including schedules, ticketing details, parking, and facility policies. * Greet and assist on-site visitors, ensuring a positive and welcoming experience. * Maintain up-to-date knowledge of current and upcoming events taking place at the Iowa Events Center. * Record and relay accurate messages to staff when necessary. * Operate multi-line phone systems and ensure calls are handled promptly and professionally. * Communicate effectively with internal departments to support seamless event operations. * Assist with general administrative and clerical tasks, such as updating contact lists, preparing materials, and maintaining logs. * Report any guest concerns, safety issues, or facility problems to the appropriate supervisor. * Uphold the Iowa Events Center's standards for professionalism, customer service, and confidentiality. * Perform other duties as assigned in support of event operations and guest services. Qualifications * High School diploma/GED or equivalent preferred * Ability to work independently and as part of a team * Ability to work in a high pressure, fast paced environment * Ability to work flexible schedule including nights, weekends and holidays as events require * Ability to multi task while maintaining strong attention to details * Exceptional customer service skills-outgoing and friendly personality required * Ability to communicate clearly and concisely in the English language, both orally and in writing * Working knowledge of Microsoft Word, Excel and Outlook Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Dishwasher & Catering Steward is responsible for the sanitation of all kitchen equipment, cooking utensils, dishware, glassware and silverware, as well as the kitchen. They are also responsible for all back of house areas being set and ready prior to events. The Steward will assist in pulling and staging all equipment prior to set-up, during the event and during clean-up. All catering equipment will be maintained, stored and inventoried. Assist in other areas of Catering as required. The employee must maintain excellent attendance and be available to work events as scheduled per business need. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $19.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 5, 2025. Responsibilities Operate dish machine equipment & wash any items not dishwasher safe by hand Place clean dishes, utensils or equipment in proper storage areas Assist on plate-up, food production line as needed Sort and remove trash or compost and clean after usage Sweep and/or scrub all floors in the kitchen and back of house areas Place clean dishes, utensils or equipment in proper storage areas Assist in keeping dock areas clean and organized Sort and remove trash or compost and clean after usage during events Clean up spills and/or breakage on the event floor Maintains a positive attitude and compliant employee relations climate Ensures compliance with health, sanitation, safety and employment regulations in accordance with company standards. Maintain a clean and organized kitchen for the food and beverage operation Qualifications Past experience working in a food production kitchen or similar industry preferred. Ability to positively interact with diverse personalities, including co-workers and managers in a variety of fast-paced work situations. Must have active listening and effective communication skills at a basic level of English. Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment. Ability to be self-directed while working in a team-oriented environment. Ability to work a flexible schedule including nights, weekends and long hours. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Concessions Cashier prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly wage of $15, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Conduct sales by taking orders, building orders, and completing the transaction. Ability to build orders, prepare food, and knowledge in all areas of concessions operations. Responsible for maintaining stock and supply levels,and communicating to the Concessions Stand Manger of low stock items. Listening and responding to customer requests or concerns. Responsible for maintaining a clean and organized work space including but not limited to disposal of garbage & cleaning dishes. Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. Maintains sanitation, health and safety standards in work areas.Other duties as assigned. Qualifications High school diploma or equivalent preferred Must be 18 or over Three or more months' experience in food service industry preferred Ability to learn to use a POS (Point of Sale System). Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The part time Building Attendant is an event-driven support position that works in the areas of housekeeping, show care, room sets, event teardown, arena conversions, and grounds maintenance at the Iowa Events Center. This role will pay an hourly rate of $16.00 For Parr-Time roles: Benefits: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Set-up and teardown of events as directed including staging, tables, chairs, pipe-and-drape, skirting and other event items as required for events in Community Choice Credit Union Convention Center, Hy-Vee Hall, Wells Fargo Arena and all other areas of the facility Work individually and as a team to complete required projects and tasks contributing to a professional, teamwork atmosphere Clean and disinfect facilities Complete room sets accurately and timely Handle and set folding chairs, stacking chairs, tables of various shapes and sizes, drapery poles, drapes and skirting Responsible for safe and correct use of various equipment including a variety of mops, brooms, shovels, scrapers, buffers / burnishers, rider sweepers, scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others are required. Responsible for effective and safe use of various chemicals to be used as trained / directed in accordance with company, state, federal, OSHA standards Provide excellent guest service to internal and external clients and guests Must work on-site, maintain excellent attendance, and contribute to a safe & healthy work environment. Qualifications Demonstrated experience working with some equipment noted above Ability to work in a fast-paced, high-pressure event environment with thousands of people in attendance One or more years' experience in a similar position in a large facility preferred Demonstrated positive, professional interpersonal communication skills, working with a team Ability to follow multi-step directions provided by a team leader Ability to accurately complete tasks independently and as part of team Ability to learn safe work practices in accordance with company policies / procedures and OSH standards Ability to work a flexible event-driven schedule including days, evenings, overnights, weekends, holidays, and shifts of more than 8 hours. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Marketing Intern will assist in developing and implementing event marketing plans and promotions for various types of events. We are looking for individuals who want professional level experience and have the initiative, skills and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment, sports, and venue management industry. The marketing intern will support the Iowa Events Center digital and grassroots footprint inclusive of social media, website, digital assets, email, and more. We have an excited spring line-up announced with more to come! This role is expected to last from January 12, 2026 and will end on April 13, 2026. This role pays an hourly rate of $12.00 This position will remain open until December 31, 2025. About the Venue The Iowa Events Center & Casey's Center are the state's premier convention center and arena, located in downtown Des Moines. The Iowa Events Center & Casey's Center are owned by Polk County and managed by OVG, a division of Oak View Group. Responsibilities Assist in developing and implementing event marketing plans and promotions for various types of events. Assist the Digital Marketing Coordinator in social media management and content creation for the Iowa Events Center and Casey's Center Facebook, Instagram, X, TikTok, and LinkedIn. Execute marketing efforts for upcoming events, including creating promotional material and coordinating with partners. Analyze marketing data to track campaign performance and identify areas of improvement. Participate in weekly meetings to discuss artist and fan engagement during events. Perform a variety of event day responsibilities within the marketing department. Key Learnings: Hands-on experience in the fast-paced live event and hospitality industry Exposure to print and digital advertising A greater understanding of the Adobe Creative Suite and how each program is used in a professional work environment Skills in social media and digital content creation Growth in leadership, problem-solving, project management, and communication through real-world projects Qualifications College student majoring in Marketing, Public Relations, Communications, Sports and Recreation Management, Hospitality, or related field of study. Working knowledge of programs including, but not limited to Microsoft Office. Excellent communication, organization, and interpersonal skills. A desire to work in the entertainment, hospitality, or sports industry. Strong attention to detail, a 'can-do' attitude, and a desire to learn. The ability to work in a fast-paced environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Your ticket to jumpstarting your career in the sports, live entertainment, and hospitality industry. We are seeking a creative and motivated graphic design intern to assist our marketing team. This internship offers an exciting opportunity to gain hands-on experience in graphic design, branding, and visual communication within a dynamic events environment. This internship also allows you to build a diverse portfolio with real-world projects for a major venue, network with industry professionals in entertainment, sports, and event management, and receive mentorship and guidance from experienced marketing teams. This role is expected to last from January 12, 2026 and will end on April 13, 2026. This role pays an hourly rate of $12.00 This position will remain open until December 31, 2025. About the Venue The Iowa Events Center & Casey's Center are the state's premier convention center and arena, located in downtown Des Moines. The Iowa Events Center & Casey's Center are owned by Polk County and managed by OVG360, a division of Oak View Group. Responsibilities Design eye-catching promotional materials such as posters, banners, flyers, and digital graphics for a variety of events, subjects, and styles for both Casey's Center and the Iowa Events Center Create engaging social media graphics and digital content to promote upcoming events and initiatives. Collaborate with staff to brainstorm and execute creative concepts that align with event themes and branding standards. Ensure all designs are consistent with the venues' branding and visual identity. Assist in developing visual branding assets for various events and campaigns. Assist in capturing engaging behind the scenes content day of events Must be able to keep information confidential Key Learnings: Hands-on experience in the fast-paced live event and hospitality industry A greater understanding of the Adobe Creative Suite and how each program is used in a professional work environment. Insights into preparation for creating promotional as well as day-of-event signage Skills in social media and digital content creation Growth in leadership, problem-solving, project management, and communication through real-world projects Qualifications College student majoring in Graphic Design or a related field of study Must be a Sophomore, Junior, or Senior Working knowledge of programs including but not limited to the Adobe Creative Cloud Excellent communication, organization, and interpersonal skills The ability to design animations such as GIFs or short movie clips Knowledge and experience with DSLR or iPhone photography/videography Maturity to know when to post on your personal accounts vs. work accounts Strong attention to detail, a ‘can-do' attitude, and a desire to learn The ability to work in a fast-paced environment Must have reliable transportation Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Senior Catering Sales Manager will be responsible for the planning and execution of catering functions while maintaining the highest standards of guest service, compliance and presentation. This position will coordinate work assignments, oversee daily activities & development of Catering Sales Managers, and assist with the planning of menus and food utilization. The position requires knowledge of principles and processes involved in high-volume banquet/catering planning, coordination and execution. This includes but is not limited to strategic planning, resource allocation, leadership techniques and a working knowledge of food production methods. This role pays an annual salary of $55,000-$65,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities Responsible for providing a full range of oversight that is required to ensure successful onsite catered events and customer satisfaction to encourage repeat business and referrals Plan, direct, coordinate and review the work plan for events; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures Oversee daily activities and development of Catering Sales Managers and Catering Coordinator(s) including BEO review and assisting in their events. Lead/participate in weekly Catering Sales Department meeting Direct and provide feedback to management team during events in the absence of the AGM Interview, select, train, motivate and evaluate direct reports; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures as required. Oversee planning, directing and managing the day-to-day functions of the Catering Sales Department with input from the Assistant General Manager/Director of Catering Responsible for negotiating and submitting finalized BEOs to Assistant General Manager and Executive Chef Oversees event coordination Responsible for ensuring that contract signatures & cut off dates, deposits are accurate and that all contracts are processed in accordance with company policies Ensures that the group folders are in order and all master contracts are signed completely; responsible for independently resolving and approving any revisions while ensuring that price quotes are aligned with budgeted target product cost Responsible for authorizing and communicating any BEO revisions to appropriate departments Promptly responds to all customer needs and inquiries in an efficient and expedient manner Develops event concepts from client's visions and ideas Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction Qualifications High school diploma or equivalent. Associate of Arts/Sciences degree or Bachelor's with hospitality or culinary concentration, or a degree in a similar field from an accredited college preferred. 4-6 years' catering sales experience combined with food and beverage experience. A proven track record of experience providing clear direction, demonstrating leadership and evaluating performance in order to make recommendations for improvement. Proficiency of computer skills with advanced knowledge of Microsoft Suite in a Windows format. Ability to be available by company provided cell phone. Experience with Momentus or similar event management software preferred. Excellent written and verbal communication skills, a professional appearance; ability to represent the company with employees, client representatives and guests. Ability to be self-directed while working in a team oriented environment; experience with high attention to detail and effective prioritization in a continuously changing environment. Ability to work well under pressure and time constraints with minimal supervision. Ability to work a flexible schedule including mornings, nights, weekends and long hours. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. Position is responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations. This role will pay an hourly rate of $16.00 to $17.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until January 9, 2026. Responsibilities Assist with day to day supervision of part time Parking Attendants Organize, prepare and distribute work schedules for staffing specific event needs Track attendance of staff according to Attendance Policy; promptly notify Manager/HR when warnings are needed Communicate event schedules and information with parking staff Monitor lot during events to ensure cars are parked quickly and effectively; immediately contact the Manager if issues arise Track parking tickets and maintain daily parking records Ability to work in all parking locations and positions Reconcile ticket sales to cash in accordance with established accounting procedures Prepare various operational and financial reports regarding areas of responsibility in absence of Manager Assist Manager in communication of policy, employee coaching conversations, and process & procedure updates/information with parking staff Assist Manager in training staff in efficient parking operations to maximize revenue Monitor lots during events to ensure smooth ingress of the interior and exterior of the lots Promptly and professionally resolve all customer service issues related to parking in absence of Manager Inspect work productivity of parking attendants to ensure that the highest levels of efficiency, accuracy and customer service are met Coordinate with Event Managers and Parking Manager to ensure accurate scheduling of staff Assist in operation of daily events as business demands to provide excellent customer service Greet and direct customers entering parking lots, sell parking tickets and count back correct change Verify proper documentation all cars going through booths Balance cash drawer at the end of shift Set up A-frame signs, parking cones, and reserved/disabled parking signs as event needs Identify and problem solve parking issues; prevent when possible Provide excellent customer service assistance to internal and external clients Qualifications High school diploma or equivalent preferred Must have a demonstrated ability to function in a fast paced, high-pressure environment One or more years' experience in a team leadership or supervisory customer service position preferred. Demonstrated computer experience in a Windows format including email, data entry, and typing skills. Experience with MS Word, Excel and Outlook preferred. Demonstrated ability to provide exceptional customer service and communication skills. Comfortable working with the public with an outgoing and friendly personality Ability to communicate clearly and concisely in the English language Ability to work both independently and as part of team, remaining flexible in your role Ability to work flexible schedule including long hours, nights, weekends and holidays. Ability to work the majority of Arena events at the Iowa Events Center. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee productivity in the areas of housekeeping, show care, room sets, event teardown, arena conversions, convention services, and grounds maintenance at the Iowa Events Center. The Building Coordinator leads small crews of part time Building Attendants on tasks and projects; responsible for daily checklists and labor allocation sheets. This role pays an hourly rate of $19.00 (per CBA). Benefits as per the union agreement. This position will remain open until December 5, 2025. Responsibilities Leads small teams on tasks and projects overseeing work quality and productivity in housekeeping, set-ups, change overs, show care, teardown, convention services and grounds Provides daily training and coaching to part time staff members in day-to-day activities seeking out Operations Supervisors for additional assistance Create a positive teamwork atmosphere, building team morale and a professional environment Responsible for thorough execution of daily check lists and labor allocation sheets Promptly reports any concerns or personnel issues to Operations Management, reporting escalated concerns immediately Verifies and reports information from daily cleaning checklists throughout the facility Responsible for filling out and verifying quality room sets and other event paperwork Operates an assortment of equipment including, but not limited to, forklifts, pallet jacks, buffers, burnishers, rider sweepers, rider scrubbers, walk-behind scrubbers, blowers, vacuums, and snow removal equipment along with folding chairs, stacking chairs, tables of various shapes and sizes, drapery, skirting and staging Responsible for safe use of various supplies including a variety of cleaning chemicals, mops, brooms, shovels and scrapers Responsible to read detailed event documentation and diagrams to accurately complete room sets. Provide ongoing direction to Building Attendants, set up crews, and temporary staff before, during and after events Provide excellent customer service assistance to internal and external clients Employee must work on-site, regularly arrive on-time and maintain good attendance Qualifications High school diploma or equivalent Some college or a degree in facility management, sports management, business or similar field preferred, experience will be considered in lieu of education One year of experience in a public facility preferred Demonstrated ability to independently lead teams in a fast paced, high-pressure event environment Familiarity with OSHA requirements and state, local, federal, company safety standards Ability to read and accurately interpret event resumes for room sets Proficient computer skills in a Windows format including use of MS Office, Excel and Word Ability to handle multiple tasks or event sets at one time and meet deadlines Forklift Certification or ability to acquire within 6 months in position Demonstrated experience working with most of the equipment noted above Demonstrated professional interpersonal communication, in the English language, in person & in writing Ability to work an event-driven schedule including shifts of 8 hours or more; on varying days, nights weekends and holidays Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Kitchen Lead at Casey's Center is responsible for preparing and serving high-quality food and beverage items in accordance with company recipes and standards. The role involves cooking meats, soups, sauces, and other menu items while maintaining kitchen cleanliness and food safety standards. The Kitchen Lead ensures proper closing procedures are followed and supports the overall operation of the culinary department. Consistent attendance and availability to work event-based schedules are essential. This role pays an hourly rate of $25.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities Prepares hot and cold foods following company recipes, portioning requirements, and presentation standards. Demonstrates advanced culinary skills in food preparation, service, and plating. Ensures food safety by observing, temping, and testing foods to verify proper cooking. Completes kitchen closing procedures, including cleaning, sanitizing, and securing equipment. Conducts basic inspections of kitchen areas to confirm cleanliness and readiness for the next shift. Assists with monthly inventory counts and reporting. Reports any maintenance or repair needs for kitchen equipment. Maintains state, local, and company sanitation, health, and safety standards at all times. Responsible for portioning, arranging, and garnishing food plates for service. Performs additional duties as assigned to assist the culinary department. Qualifications High school diploma or equivalent preferred. Culinary education or training helpful. Previous experience working in a fast-paced, professional kitchen, restaurant, or similar environment required. Experience handling standard kitchen equipment such as broiler, steamer, convection oven, mixer, slicer, and chef knives. Ability to communicate effectively and respectfully with coworkers, management, and guests. Ability to read, write, and follow instructions in English. Ability to work collaboratively in a team-oriented, event-driven environment. Availability to work variable schedules, including nights and weekends. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview This position will assist in the management and effective operations of ticketed events. The Box Office Supervisor will provide supervision and training to all part time Ticket Office employees as well as manage events. A flexible schedule and ability to work independently is necessary for this position. This role pays an hourly rate of $15.00-$16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 26, 2025. Responsibilities Provides leadership in the absence of the Ticket Office Managers Builds and runs reports and gathers sales information to provide to internal staff and promoters on event day Authority to make financial decisions related to individual customer ticket orders Provides event and ticket information as required Provide excellent customer service and resolve issues promptly when dealing with internal and external clients Investigates questions and problems related to ticket sales and develops solutions for the general public, event promoters, ticket office personnel and management Maintains an effective working relationship with co-workers, event promoters and the general public Answers phones and provides event information Assists Ticket Office Managers during events Assists in preparing ticket office statements and settlements with promoters as requested Assists at ticket window as needed Assist in the prevention of credit card fraud Perform other duties as assigned Qualifications High school diploma or equivalent preferred One or more years' experience supervising others, preferably in a live event setting Knowledge of sales techniques and practices Ability to work independently and as part of a team Demonstrated ability to work with, motivate, support and involve employees in accomplishing goals and objectives Must be able to communicate clearly and concisely in the English language, both orally and in writing Ability to safely and accurately handle and account for large sums of money Demonstrated ability to work under pressure and handle difficult situations with courtesy and tact when dealing with the public and promoters Excellent computer and data manipulation skills; including software such as Microsoft Office and intermediate to advanced Excel skills highly desired Knowledge of Paciolan Ticketing is highly desired. Must be available to work a flexible schedule including long hours, nights, weekends and holidays as needed Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The Kitchen Worker will be the runner for the concession stand and will fulfill food and beverage orders in a fast-paced environment. The must maintain excellent attendance and be available to work event an event schedule based on the Iowa Cubs Baseball schedule (March-September). This role will pay an hourly wage of $13.00. plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Responsible for basic preparation and running orders for food and beverage products. Responsible for keeping the work area and surroundings clean using company/State sanitation standards. Responsible for memorizing the product menu available at concession location. Assist in clean up and break down of the concession area at the end of the each event. Other duties as assigned by the Stand Manager, Supervisor, or Concession Manager. Qualifications Must be age 16 or older. Experience in basic food handling, sanitation, and customer service is preferred Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Overview The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic in a variety of locations throughout Principal Park. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events based the on Iowa Cubs Baseball Schedule (March-September). Employee will work in all types of weather. This role will pay an hourly wage of $9.50-$15.50 plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards Follow the bar pre-shift notes and bar menus and provide service as described. Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol. Responsible to learn or have knowledge of various beer, wine & spirit varieties available, and be able to learn to suggestively upsell products to guests. Must pour drinks responsibly in accordance with company standards for serving size. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. Must communicate a cut-off to a guest as required. Listening and responding to any customer requests or concerns. Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required. Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making. Request additional product or restock product as required. Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained. Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler Achieve and Maintain TEAM / TIP's certification for service of alcohol Qualifications Minimum age 18 or older. High school diploma or equivalent preferred Six months or more experience bartending in a similar environment preferred Detail oriented, organized, and ability to multi-task & prioritize in a fast-paced environment Ability to be self-directed while working in a team-oriented environment Professional interpersonal communication skills with co-workers, guests and managers Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) Requires strict confidentiality with regard to private company information including event guests, event contracts and suite owners Ability to acquire TEAM / TIPs certification for service of alcohol. Ability to work a flexible schedule including days, nights, weekends, holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. Position Summary The Suite Attendant is responsible for set-up, maintaining, execution and tear down of advanced and event-day food and beverage service for Principal Park suites. The employee is responsible to oversee their assigned suites or other private event location(s) during events. Employees must provide excellent guest service and maintain excellent attendance. Availability to work a regular event-based schedule, including days, nights, weekends and holidays is required. This role will pay an hourly wage of $4.35. plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Demonstrate ability to meet the company standard for excellent in the areas of guest service - * Assists the Suites Coordinator & Manager as required in preparation for the event; including stocking Suite products; following opening and closing procedures; maintaining the cleanliness and organization of the Suite Pantry and other storage areas; along with other assigned tasks. * Maintains current "tickets" for designated Suites as orders are placed. Presents accurate final checks to the guest. Ability to accurately report client order and appropriately add tax & service charge. * Responsible for serving meals to guests or replenishing food for buffet service. - Checks all food & beverage delivered to clients for accuracy and quality. * Ability to read and comprehend complex documents, including Banquet Event Orders (BEOs) for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; and executing service as stated on the contracted event menu & event timeline. * Serve beverages, including alcoholic beverages, responsibly to guests. Accurately accounting for all alcohol served with a proper transaction. Ensure proper guest identification / age in accordance with local/state/federal regulations ensuring no sale to minors. Communicates "last call" in designated suites. Reports cut-off needs as required. * Maintains positive and productive daily interactions with co-workers. Meets the company uniform standards as well as maintaining a well-groomed appearance. - Report any escalated safety, service, health, guest intoxication concerns to management immediately. * Carefully and respectfully listening and responding to customer requests and concerns. Communicating with management as required. - Refilling salt, pepper, sugar, cream, condiments and napkins, as needed. Bus suites throughout the event. * Clean & polish equipment used for buffet set-up. Lock-up refrigerators / liquor cabinets at end of shift. * Replace tableware and linens as required during event or for room turnover. - Maintains a clean & organized work space in accordance with standard operating procedures for sanitization, health & safety standards. * Employee may occasionally help with bartending as directed. Qualifications * Age 18 or older. * High school diploma or equivalent preferred. * One or more years' experience as a server or in the food service industry. * Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) * Professional interpersonal communication skills with co-workers, guests and managers. • Requires strict confidentiality with regard to private company information including event guests, event contracts and suite owners * Detail oriented, organized, and ability to multi-task & prioritize in a fast-paced environment. * Ability to be self-directed while working in a team-oriented environment. * Ability to work a flexible schedule including days, nights, weekends and holidays based on the Iowa Cubs Baseball schedule (March-September) Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Concessions Cashier prepares and serves concession items to guests. Prepare and pour beverages and serve them to guests. Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $15.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 7, 2025. About the Venue Wells Fargo Arena was recently renamed Casey's Center. Responsibilities Conduct sales by taking orders, building orders, and completing the transaction. Ability to build orders, prepare food, and knowledge in all areas of concessions operations. Responsible for maintaining stock and supply levels and communicating to the Concessions Stand Manger of low stock items. Listening to and responding to customer requests or concerns Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes. Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. Maintains sanitation, health and safety standards in work areas. Other duties as assigned. Qualifications High school diploma or equivalent preferred Must be 18 or over Three or more months' experience in the food service industry preferred Ability to learn to use a POS (Point of Sale System). Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Marketing Intern will assist in developing and implementing event marketing plans and promotions for various types of events. We are looking for individuals who want professional level experience and have the initiative, skills and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment, sports, and venue management industry. The marketing intern will support the Iowa Events Center digital and grassroots footprint inclusive of social media, website, digital assets, email, and more. We have an excited spring line-up announced with more to come! This role is expected to last from January 12, 2026 and will end on April 13, 2026. This role pays an hourly rate of $12.00 This position will remain open until December 31, 2025. About the Venue The Iowa Events Center & Casey's Center are the state's premier convention center and arena, located in downtown Des Moines. The Iowa Events Center & Casey's Center are owned by Polk County and managed by OVG, a division of Oak View Group. Responsibilities Assist in developing and implementing event marketing plans and promotions for various types of events. Assist the Digital Marketing Coordinator in social media management and content creation for the Iowa Events Center and Casey's Center Facebook, Instagram, X, TikTok, and LinkedIn. Execute marketing efforts for upcoming events, including creating promotional material and coordinating with partners. Analyze marketing data to track campaign performance and identify areas of improvement. Participate in weekly meetings to discuss artist and fan engagement during events. Perform a variety of event day responsibilities within the marketing department. Key Learnings: Hands-on experience in the fast-paced live event and hospitality industry Exposure to print and digital advertising A greater understanding of the Adobe Creative Suite and how each program is used in a professional work environment Skills in social media and digital content creation Growth in leadership, problem-solving, project management, and communication through real-world projects Qualifications College student majoring in Marketing, Public Relations, Communications, Sports and Recreation Management, Hospitality, or related field of study. Working knowledge of programs including, but not limited to Microsoft Office. Excellent communication, organization, and interpersonal skills. A desire to work in the entertainment, hospitality, or sports industry. Strong attention to detail, a 'can-do' attitude, and a desire to learn. The ability to work in a fast-paced environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Your ticket to jumpstarting your career in the sports, live entertainment, and hospitality industry. We are seeking a creative and motivated graphic design intern to assist our marketing team. This internship offers an exciting opportunity to gain hands-on experience in graphic design, branding, and visual communication within a dynamic events environment. This internship also allows you to build a diverse portfolio with real-world projects for a major venue, network with industry professionals in entertainment, sports, and event management, and receive mentorship and guidance from experienced marketing teams. This role pays an hourly rate of $12.00 This position will remain open until November 7, 2025. About the Venue The Casey's Center are the state's premier convention center and arena, located in downtown Des Moines. The Casey's Center is owned by Polk County and managed by OVG360, a division of Oak View Group. Responsibilities Design eye-catching promotional materials such as posters, banners, flyers, and digital graphics for a variety of events, subjects, and styles for both Casey's Center and the Iowa Events Center Create engaging social media graphics and digital content to promote upcoming events and initiatives. Collaborate with staff to brainstorm and execute creative concepts that align with event themes and branding standards. Ensure all designs are consistent with the venues' branding and visual identity. Assist in developing visual branding assets for various events and campaigns. Assist in capturing engaging behind the scenes content day of events Must be able to keep information confidential Qualifications College student majoring in Graphic Design or a related field of study Must be a Sophomore, Junior, or Senior Working knowledge of programs including but not limited to the Adobe Creative Cloud Excellent communication, organization, and interpersonal skills The ability to design animations such as GIFs or short movie clips Knowledge and experience with DSLR or iPhone photography/videography Maturity to know when to post on your personal accounts vs. work accounts Strong attention to detail, a ‘can-do' attitude, and a desire to learn The ability to work in a fast-paced environment Must have reliable transportation Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. Position is responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations. This role will pay an hourly rate of $16.00 to $17.00 Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching. This position will remain open until January 9, 2026. Responsibilities * Assist with day to day supervision of part time Parking Attendants * Organize, prepare and distribute work schedules for staffing specific event needs * Track attendance of staff according to Attendance Policy; promptly notify Manager/HR when warnings are needed * Communicate event schedules and information with parking staff * Monitor lot during events to ensure cars are parked quickly and effectively; immediately contact the Manager if issues arise * Track parking tickets and maintain daily parking records * Ability to work in all parking locations and positions * Reconcile ticket sales to cash in accordance with established accounting procedures * Prepare various operational and financial reports regarding areas of responsibility in absence of Manager * Assist Manager in communication of policy, employee coaching conversations, and process & procedure updates/information with parking staff * Assist Manager in training staff in efficient parking operations to maximize revenue * Monitor lots during events to ensure smooth ingress of the interior and exterior of the lots * Promptly and professionally resolve all customer service issues related to parking in absence of Manager * Inspect work productivity of parking attendants to ensure that the highest levels of efficiency, accuracy and customer service are met * Coordinate with Event Managers and Parking Manager to ensure accurate scheduling of staff * Assist in operation of daily events as business demands to provide excellent customer service * Greet and direct customers entering parking lots, sell parking tickets and count back correct change * Verify proper documentation all cars going through booths * Balance cash drawer at the end of shift * Set up A-frame signs, parking cones, and reserved/disabled parking signs as event needs * Identify and problem solve parking issues; prevent when possible * Provide excellent customer service assistance to internal and external clients Qualifications * High school diploma or equivalent preferred * Must have a demonstrated ability to function in a fast paced, high-pressure environment * One or more years' experience in a team leadership or supervisory customer service position preferred. * Demonstrated computer experience in a Windows format including email, data entry, and typing skills. * Experience with MS Word, Excel and Outlook preferred. * Demonstrated ability to provide exceptional customer service and communication skills. * Comfortable working with the public with an outgoing and friendly personality * Ability to communicate clearly and concisely in the English language * Ability to work both independently and as part of team, remaining flexible in your role * Ability to work flexible schedule including long hours, nights, weekends and holidays. * Ability to work the majority of Arena events at the Iowa Events Center. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Phone Operator serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Phone Operator will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to appropriate personnel, relaying messages, and providing general administrative support as needed. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to manage multiple inquiries while maintaining a friendly and professional demeanor at all times. This role will pay an hourly rate of $12.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities Answer incoming calls to the Iowa Events Center Assist with guest or clients with general questions Assist with lost and found Perform filing or other office related work Provide excellent customer service assistance to internal and external clients Serve as the first point of contact for guests and callers, providing courteous and professional customer service at all times. Answer and direct incoming phone calls to appropriate departments or personnel efficiently and accurately. Provide event-related information, including schedules, ticketing details, parking, and facility policies. Greet and assist on-site visitors, ensuring a positive and welcoming experience. Maintain up-to-date knowledge of current and upcoming events taking place at the Iowa Events Center. Record and relay accurate messages to staff when necessary. Operate multi-line phone systems and ensure calls are handled promptly and professionally. Communicate effectively with internal departments to support seamless event operations. Assist with general administrative and clerical tasks, such as updating contact lists, preparing materials, and maintaining logs. Report any guest concerns, safety issues, or facility problems to the appropriate supervisor. Uphold the Iowa Events Center's standards for professionalism, customer service, and confidentiality. Perform other duties as assigned in support of event operations and guest services. Qualifications High School diploma/GED or equivalent preferred Ability to work independently and as part of a team Ability to work in a high pressure, fast paced environment Ability to work flexible schedule including nights, weekends and holidays as events require Ability to multi task while maintaining strong attention to details Exceptional customer service skills-outgoing and friendly personality required Ability to communicate clearly and concisely in the English language, both orally and in writing Working knowledge of Microsoft Word, Excel and Outlook Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.