Oak View Group jobs in Durham, NC

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 19, 2025. Responsibilities Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures. Removes all trash and maintains loading and receiving areas in safe and clean condition. Stocks plates, glasses, pots, utensils and pans after cleaning. Cleans and sanitizes all food service areas and equipment. Qualifications Experience working in a casual and/or fine dining atmosphere helpful. High School diploma or equivalent (G.E.D.) Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Possess valid food handling certificate and alcohol service permit if required by state or federal regulations. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview In consultation with the General Manager, the Director of Venue Operations manages, supervises, and coordinates the day-to-day operations of the Convention Center including but not limited to maintenance, repair, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety, IT and AV partner interface and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager. This role pays an annual salary of $70,000-$80,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, IT, AV, electrical, plumbing, commercial kitchen equipment fire protection, life safety, workplace safety, communications, pest control, custodial services, etc. Establish and maintain effective working relationships with those contacted in the course of work. Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. Oversees the advancing and communicating of event information to the appropriate departments and staff. Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identity and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. Oversees the operation of event set-up and tear-down, i.e. stage risers, dance floor, pipe and drape, chairs, signs, banquet functions, etc. Direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services. Acts as liaison with City and County Services for numerous facility related functions including and not limited to City Codes, Building Safety, Police and Fire, Parking, Health Department, Licenses, Permits, Inspections, and warranties. Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. Order supplies and materials for Operations programs within budget guidelines; receive and maintain supplies. Verify the processing of employee time sheets and accounts for labor, material and utility costs by event and cost category. Develop and maintain Capital Improvement Project reports and recommendations for the facility. Attend internal meetings representing the operations department and represent the facility at external meetings as deemed necessary. Develop and implements standard operating procedures for each area of responsibility, including an effective preventive maintenance program. Organize and execute training and safety programs for all staff. Prepare and present staff reports and other related correspondence. Keep cost records of work performed and make cost estimates as requested. Responsible for Health & Safety compliance. Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations. Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.) for each area of responsibility, including an effective preventative maintenance program. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate. Establish and maintain effective working relationships with staff, contractors, facility stakeholders and facility users. All other duties as assigned by the General Manager. Qualifications B.S. or B.A. degree from an accredited college/university. 5-7 years' experience in facility operations management. Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations. Experience in a public facility highly preferred. Experience with operational characteristics, services and activities of a public facility maintenance programs including building construction, mechanical equipment repair, and grounds maintenance. Knowledge of principles and practices of budget preparation and control. Knowledge of OSHA requirements. Basic Knowledge of boilers, chillers, refrigeration and ice making Basic Knowledge of Fire Alarm / Fire Protection systems Knowledge of basis IT functions with ability to interface knowledgeably with contractors, staff and clients for the provisions of IT services including but not limited to internet services, Wi-Fi, local network, computer equipment procurement and set-up. Knowledge of Event presentation and event production needs Knowledge of pertinent Federal, State, and local laws, codes, and regulations. Knowledge and experience of facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, IT, electrical, equipment, etc. Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word and Outlook. Must be constantly aware of changing events, such as staff or supply shortages. Working knowledge of equipment safety. Ability to supervise the work of others. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment Ability to speak, read and write in English Ability to work well in a team-oriented, fast-paced, event-driven environment Ability to work a variable schedule: evenings, weekends and holidays as required. Excellent customer service skills. INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social demands: While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Position also requires frequent use of interpersonal skills with staff including following verbal, written or a diagram of instructions. Employee must be able to recognize and resolve conflicts in being able to openly communicate clearly and concisely with all staff. This position requires employee to frequently work both independently and as part of a team for variety of tasks. Must be able to communicate clearly and concisely in the English language. Physical demands: While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools. Employee must be able to stand or walk for extended periods of time; must be able to make fast, simple, repeated movements of hands, fingers and wrists. Employee will constantly move about inside various areas of the facility before/during/after events; position will require employee to sometimes bend, stoop, or crouch in order to perform this job; Employee must have the ability to bend, stretch, twist or reach out with the body, arms or legs. Employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required, due to business demands and event operations, to lift and/or move up to 50 pounds. Employee may often work 40 hours or more per week. Work environment: The duties of this position are performed primarily indoors. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Set-Up Staff priority will be to complete room set-up / strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces. This role pays an hourly rate of $7.25-$10.00 and is tip eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner. Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage. Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event. Review work assignments and Building Equipment Orders (BEO) with the Operations Manager. Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage. Assign tasks and supervise Temporary staff when needed. Provide excellent customer service assistance to internal and external clients. Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed Performs other duties as assigned. Qualifications Minimum of six (6) months progressively responsible experience in the setup / strike function in a first-class Convention Center environment. Relevant hotel experience with meeting facilities will be considered. High school diploma, GED or equivalent preferred. Ability to read, write and speak English; perform basic math functions. Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors. Contact with water, liquids or cleaning materials. / Exposure to dirt and dust. Must have the ability to work flexible schedule including long hours, nights, weekends and holidays. Regular and punctual attendance. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments. Communications - Communicate ClubLife through all channels, and take care of member's needs as it relates to reservations, inquiries, preferences, etc. Programming - Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences. Member Engagement - Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc. New Member Onboarding - Key focus on name recognition and connection with Warm Welcomes and Fond Farewells. Reports Directly To: Director of Member Experience, Member Experience Manager, or General Manager. This role pays an hourly wage of $12.00 to $15.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 31, 2025. Responsibilities Direct Members and Guest to their destinations within the club, provide business and concierge services to our Members and be proactive in creating Magic Moments. Inform Members and guests of Club services, features, upcoming events, room locations and amenities both in person and over the phone. Assist Members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards. Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing and other concierge services, owning the request from start to finish. Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current. Seat guests. Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. Conduct ourselves professionally and respectfully. Work safely. Attend daily line-up and participate as requested. Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards. We are open, flexible, and adaptable to take care of our Members and Guest changing needs. Understand service recovery procedures for Member/Guests. Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible. We are ready to assume different responsibilities as needed and requested as an essential part of our jobs. Qualifications About you: Minimum of one-year experience in hospitality business or a similar role. Service oriented mindset and be capable of making every guest feel valued. A ‘people person' with a can-do attitude and willingness to go above and beyond to deliver an exceptional Member experience. Strong communication skills verbal, written, phone, text, and social media communications. Work well under pressure, coordinating multiple tasks at any given time. Strong organizational skills and attention to detail. Positive phone demeanor. Exceptional listing skills. Competent working with Microsoft Office suite, including Word, Outlook, and Excel. Adaptable to new technology. Positive attitude and be willing to work as part of a team. A multi-tasker, prioritizing time effectively. Physical Requirements: Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying, pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing. Primary tools/equipment used in this position and approximate weight: Computer, Telephone Attendance Requirements for this position: Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role pays an hourly rate of $18.00 and is tip eligible Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 7, 2025. Responsibilities Maintains knowledge of the menu and any special items being offered. Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers. Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer. Ensures neat presentation of all ordered items, with no spill-over. Pre-buses tables and full buses tables when necessary during peak periods. Maintains availability to work during many peak periods. Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc). Maintains high responsiveness to customer desires and requests. Maintains a professional and clean appearance. Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience. Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered. Qualifications Experience working in a fast-paced, high volume environment preferred Must have a High School Diploma, G.E.D. or related Food Service Job Experience. Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings. Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Sales Manager is responsible for selling all aspects of events held within the Club, including university events, corporate events, social functions, weddings, and other market segments. The ideal candidate will develop and execute sales strategies to achieve revenue targets. This role pays an annual base salary of $45,000 and is commission eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Generates and executes a definitive sales strategy to meet and exceed departmental revenue goals consistently. Responsible for selling all event functions, including meeting with the clients to determine needs, detail their event orders, and exceeding their expectations through detailed communication. Networking inside and outside the Club to obtain "leads" and build relationships with new and existing clients. Work with the Executive Chef and Food and Beverage Director to establish profitable and competitive event menus that meet clients' needs. Partners with the Membership Department to promote additional private events, business opportunities, and prospective members. Achieves and maintains mandated company sales standards. Qualifications Outbound sales experience with a proven track record of sales performance (preferable 3-5 years of experience). Catering/Events sales experience in applicable markets preferred. Solid understanding of prospecting programs and event revenue generation. Proven ability in leadership, communication, and negotiating skills. High energy and outgoing personality. Creativity, attention to detail, strong organizational and time management skills. Strong technical literacy, including Microsoft Office Suite, CRM, and Banquet Event Order software. Team player able to foster relationships with Members, Employees, and other community leaders. Undergraduate degree preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a POS system and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $9.00, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Conduct the POS System sales by taking orders, building orders, and completing the transaction. Ability to build orders, prepare food, and knowledge in all areas of concessions operations. Responsible for maintaining stock and supply levels and communicating to the Bar Backs of low stock items. Listening and responding to customer requests or concerns Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage. Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. Maintains sanitation, health and safety standards in work areas Qualifications High school diploma or equivalent preferred Must be 18 or over Three or more months' experience in food service industry preferred Previous cash handling experience preferred. Ability to learn to handle cash and learn to operate a cash register and corresponding system Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Membership Sales Coordinator will play an integral part on the Membership Sales Team supporting project work and sales goals. Creating remarkable experiences for our prospective Club Members and Club Members alike, the Membership Coordinator is responsible for assisting with marketing, administrative and sales support tasks. Reports Directly To: Director of Membership Sales. This role will pay an hourly rate of $18.00 - $20.00. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 31, 2025. About the Venue The Carolina Club is a social membership club in the heart of Chapel Hill, steps away from all Tar Heel sports action. We are the connecting point between Chapel Hill, Carrboro and campus communities. Our mission is to create a vibrant, inclusive community where members connect, celebrate, and thrive. Through exclusive events, premier dining, and professional resources, we foster lifelong connections and a lasting sense of belonging within the The Carolina Club and beyond. Responsibilities Coordinate and distribute emails and other communications to Prospective Members. Manage outbound prospecting to develop leads and relationships with community partners. Collaborate with Membership Director to plan, market, execute, and follow-up on prospecting events. Participate in event set up to ensure informative and warm welcome. Assist with social media management. Update club marketing i.e., Posters, table tents, website etc. Support in completion of New Member data entry and follow-up. Define and enhance member benefits within the Club. Function as the Club representative on various Member committees and at events, as needed. Assist Director with Sales Tours and Follow Up. Assist in planning and facilitating prospective events both in and out of the Club. Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. Conduct ourselves professionally and respectfully. Work safely. Attend daily line-up and participate as requested. Take pride in our appearance by arriving to work in a clean and neat business or business casual attire, and properly groomed according to Club standards. We are open, flexible, and adaptable to take care of our Members and Guest changing needs. Understand service recovery procedures for Member/Guests. Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible. We are ready to assume different responsibilities as needed and requested as an essential part of our jobs. Qualifications Minimum of one-year experience in hospitality business, customer service, or a similar role. Inside Sales experience preferred. Service oriented mindset making every guest feel value. Strong communication skills verbal, written, phone, text, and social media communications. Work well under pressure, coordinating multiple tasks at any given time. Strong organizational skills and attention to detail. Positive phone demeanor. Advanced working with Microsoft Office suite, including Word, Outlook, and Excel. Experience with Canva, EventBrite and social media channels preferred; ideally experienced with ClubSpot. Positive attitude and willingness to work as part of a team. Primary tools/equipment used in this position and approximate weight: Computer and Telephone. Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including nights, weekends and/or holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $9.00, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 31, 2025. Responsibilities Responsible for stocking products for the bar including N/A beverages, alcoholic beverages, icing wells, moving kegs in and out of keg coolers and tapping kegs. Running supplies for bartenders back up fruit, napkins, cups, utensils and stirrers. Assures that the location equipment is operable and clean prior to start of event. Maintain cleanliness of bar and surrounding areas utilizing sanitation procedures, cleaning and stacking floor mats, emptying and relining trash cans and keeping closet areas clear of debris and clutter. PC Club is a high profile location frequently visited and shown by our client and must be kept in clean and orderly fashion. Responsible for recognizing guests that are visibly intoxicated and taking action to make bartenders aware of such individuals. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Possess valid food handling certificate and alcohol service permit if required by state and federal regulations. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to product inventory. Ability to speak, read and write in English. Experience working in a fast-paced, high volume bar capacity is preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen. This role pays an hourly rate of $21.50 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities Responsible for cooking and packaging food product which is prepared to order or kept warm until sold. Receives verbal orders from the front counter staff for food product requirements for guest orders. Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests. Responsible for portion control and serving temperatures of all products served in the concession stand. Responsible for cleaning, stocking and restocking of workstations and displays. Responsible for operating large-volume cooking equipment such as grills, deep-fat fryers and ovens. Ensures that all work areas and equipment are clean, food products are properly stored, utensils are clean and put away and floor is swept and mopped at end of shift. The Cook must be checked out before ending the shift by the Floor Supervisor to ensure the concession stand meets cleanliness standards. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read, and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate if required by state and federal regulations. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff. This role pays an hourly wage of $11 to $15, plus tips. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays) EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other departments to arrange for the delivery of requested services. Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service Ensures all functions are set and staff is prepared and organized before required time on BEO Inspects table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, undamaged and attractive Ensures proper setting of buffet tables and other food service tables Arranges for and ensures proper sequence of service for each event Supervises clearing and post function cleanup and garbage removal Maintains clean and orderly back areas, pre-function areas and storage areas Assures that all china, glassware, silverware, linen, etc are returned to their proper location after each event Supervises the handling, storage, and security of all catering service equipment and decor Assists with staff training programs Conducts regular staff meetings to build rapport and ensures colleagues are well informed Clearly projects the visions of the department and measures progress Attends weekly food and beverage meeting to continuously evaluate strategies and ideas for enhancement to benefit the guest experience. Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency Work with the Executive Chef to ensure appropriate inventories are stocked including food and beverage and non-food and beverage items used for Food and Beverage events. Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms. Become familiar with the computer systems and technology currently in use in the various food and beverage areas, and administration as it relates to food and beverage, from both a hardware and software perspective. Qualifications Associate's degree (A.A.) or equivalent from two-year College or technical school; one year to two years related experience and/or training; or equivalent combination of education and experience. Nationally recognized, advanced food service sanitation training course certification. Valid Managers ServSafe Certification Valid Alcohol Service Permit Familiar with inventory cost control and menu planning. Basic computer proficiency: E-mail, Excel, Word, Outlook, Schedule+. Working knowledge of Point of Sale and timekeeping systems. Previous supervisory experience is required Knowledge of food and beverage operation and preparation is required Cash handling abilities; basic math skills including significant number manipulation. Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements. Good verbal and written communication skills. Must have a flexible schedule, be highly motivated and quality driven Detail oriented yet able to excel while multi-tasking Able to accept responsibility and lead by example Cash handling and computer skills Excellent communication skills Able to lift 25 LBS Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary In consultation with the General Manager, the Director of Venue Operations manages, supervises, and coordinates the day-to-day operations of the Convention Center including but not limited to maintenance, repair, set-up/changeovers, custodial/housekeeping, landscaping/grounds keeping, equipment safety, IT and AV partner interface and capital projects. This employee also provides overall administrative planning, direction, and policies to operating managers and supervisors, assuring the highest quality service program to assure booking and rebooking of events. The Director of Operations ensures an effective and cost-efficient program by controlling departmental operating budget while providing highly responsible staff assistance to the General Manager. This role pays an annual salary of $70,000-$80,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities * Oversees overall daily operation and maintenance of the facility and all systems. This includes HVAC, IT, AV, electrical, plumbing, commercial kitchen equipment fire protection, life safety, workplace safety, communications, pest control, custodial services, etc. * Establish and maintain effective working relationships with those contacted in the course of work. * Participate in the development and administration of the facility's operations and capital budgets; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. * Oversees the advancing and communicating of event information to the appropriate departments and staff. * Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identity and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. * Oversees the operation of event set-up and tear-down, i.e. stage risers, dance floor, pipe and drape, chairs, signs, banquet functions, etc. * Direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services. * Acts as liaison with City and County Services for numerous facility related functions including and not limited to City Codes, Building Safety, Police and Fire, Parking, Health Department, Licenses, Permits, Inspections, and warranties. * Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. * Order supplies and materials for Operations programs within budget guidelines; receive and maintain supplies. * Verify the processing of employee time sheets and accounts for labor, material and utility costs by event and cost category. * Develop and maintain Capital Improvement Project reports and recommendations for the facility. * Attend internal meetings representing the operations department and represent the facility at external meetings as deemed necessary. * Develop and implements standard operating procedures for each area of responsibility, including an effective preventive maintenance program. * Organize and execute training and safety programs for all staff. * Prepare and present staff reports and other related correspondence. * Keep cost records of work performed and make cost estimates as requested. * Responsible for Health & Safety compliance. * Maintain hazardous materials communication program, and material safety data sheets; maintain knowledge of changes in pertinent Federal, State and Local regulations. * Develop and update comprehensive management reports and manuals (i.e. Operations Manual, Annual Preventative Maintenance Plan, Annual Facility Report, Fire Code Rules & Regulations, etc.) for each area of responsibility, including an effective preventative maintenance program. * Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. * Conduct a variety of organizational and operational studies; recommend modifications to programs, policies, and procedures as appropriate. * Establish and maintain effective working relationships with staff, contractors, facility stakeholders and facility users. * All other duties as assigned by the General Manager. Qualifications * B.S. or B.A. degree from an accredited college/university. * 5-7 years' experience in facility operations management. * Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations. * Experience in a public facility highly preferred. * Experience with operational characteristics, services and activities of a public facility maintenance programs including building construction, mechanical equipment repair, and grounds maintenance. * Knowledge of principles and practices of budget preparation and control. * Knowledge of OSHA requirements. * Basic Knowledge of boilers, chillers, refrigeration and ice making * Basic Knowledge of Fire Alarm / Fire Protection systems * Knowledge of basis IT functions with ability to interface knowledgeably with contractors, staff and clients for the provisions of IT services including but not limited to internet services, Wi-Fi, local network, computer equipment procurement and set-up. * Knowledge of Event presentation and event production needs * Knowledge of pertinent Federal, State, and local laws, codes, and regulations. * Knowledge and experience of facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, IT, electrical, equipment, etc. * Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word and Outlook. * Must be constantly aware of changing events, such as staff or supply shortages. * Working knowledge of equipment safety. * Ability to supervise the work of others. * Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment * Ability to speak, read and write in English * Ability to work well in a team-oriented, fast-paced, event-driven environment * Ability to work a variable schedule: evenings, weekends and holidays as required. * Excellent customer service skills. INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social demands: While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Position also requires frequent use of interpersonal skills with staff including following verbal, written or a diagram of instructions. Employee must be able to recognize and resolve conflicts in being able to openly communicate clearly and concisely with all staff. This position requires employee to frequently work both independently and as part of a team for variety of tasks. Must be able to communicate clearly and concisely in the English language. Physical demands: While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools. Employee must be able to stand or walk for extended periods of time; must be able to make fast, simple, repeated movements of hands, fingers and wrists. Employee will constantly move about inside various areas of the facility before/during/after events; position will require employee to sometimes bend, stoop, or crouch in order to perform this job; Employee must have the ability to bend, stretch, twist or reach out with the body, arms or legs. Employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required, due to business demands and event operations, to lift and/or move up to 50 pounds. Employee may often work 40 hours or more per week. Work environment: The duties of this position are performed primarily indoors. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Set-Up Staff priority will be to complete room set-up / strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces. This role pays an hourly rate of $7.25-$10.00 and is tip eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities * Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner. * Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage. * Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event. * Review work assignments and Building Equipment Orders (BEO) with the Operations Manager. * Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage. * Assign tasks and supervise Temporary staff when needed. * Provide excellent customer service assistance to internal and external clients. * Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed * Performs other duties as assigned. Qualifications * Minimum of six (6) months progressively responsible experience in the setup / strike function in a first-class Convention Center environment. Relevant hotel experience with meeting facilities will be considered. * High school diploma, GED or equivalent preferred. * Ability to read, write and speak English; perform basic math functions. * Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors. * Contact with water, liquids or cleaning materials. / Exposure to dirt and dust. * Must have the ability to work flexible schedule including long hours, nights, weekends and holidays. Regular and punctual attendance. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, duringand after every visit. What we prioritize as Warm Welcome, Magic Moments. * Communications - Communicate ClubLife through all channels, and take care of member's needs as it relates to reservations, inquiries, preferences, etc. * Programming - Speak to members on various topics and promote Member events, gatherings, facilities, services, and experiences. * Member Engagement - Relationship and report building with members and guests. Responsible for key ClubLife project work, i.e., execution of Birthday campaigns, reservations follow-up, invitation to signature events etc. * New Member Onboarding - Key focus on name recognition and connection with Warm Welcomes and Fond Farewells. Reports Directly To: Director of Member Experience, Member Experience Manager, or General Manager. This role pays an hourly wage of $12.00 to $15.00 Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until December 31, 2025. Responsibilities * Direct Members and Guest to their destinations within the club, provide business and concierge services to our Members and be proactive in creating Magic Moments. * Inform Members and guests of Club services, features, upcoming events, room locations and amenities both in person and over the phone. * Assist Members in providing information for and scheduling appointments and reservations for club programs and services in accordance with club standards. * Maintain the lobby, front entrance, workstation, and other surrounding areas clean and free of debris. Ensure supplies that may be needed by Members/Guests are stocked such as pens, notepads, etc. * Accommodate Member and guest requests for business services, including but not limited to faxing, copying, mailing and other concierge services, owning the requestfrom start to finish. * Assist Member Experience initiatives such as, but not limited to, Club Newsletter, Message on hold and the website calendar and various other projects including event announcements, outbound calls to Members other marketing collateral to promote Member Services at the Club, always keeping materials current. * Seat guests. * Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. * Conduct ourselves professionally and respectfully. * Work safely. * Attend daily line-up and participate as requested. * Take pride in our appearance by arriving to work in a clean and neat uniform and properly groomed according to Club standards. * We are open, flexible, and adaptable to take care of our Members and Guest changing needs. * Understand service recovery procedures for Member/Guests. * Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible. * We are ready to assume different responsibilities as needed and requested as an essential part of our jobs. Qualifications About you: * Minimum of one-year experience in hospitality business or a similar role. * Service oriented mindset and be capable of making every guest feel valued. * A 'people person' with a can-do attitude and willingness to go above and beyond todeliver an exceptional Member experience. * Strong communication skills verbal, written, phone, text, and social mediacommunications. * Work well under pressure, coordinating multiple tasks at any given time. * Strong organizational skills and attention to detail. * Positive phone demeanor. * Exceptional listing skills. * Competent working with Microsoft Office suite, including Word, Outlook, and Excel. * Adaptable to new technology. * Positive attitude and be willing to work as part of a team. * A multi-tasker, prioritizing time effectively. Physical Requirements: * Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying, pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing. Primary tools/equipment used in this position and approximate weight: * Computer, Telephone Attendance Requirements for this position: * Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Manager, Hospitality is responsible for assisting the General Manager, Hospitality with the efficient, professional, and profitable F&B operation of the venue. The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $55,000 Benefits for full-time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until October 24, 2025. Responsibilities Assists in the overall effective management of the catering and concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately. Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the General Manager. Author and amend contracts; authorize terms as directed by the General Manager. Oversee scheduling and labor allocation. Work in tandem with the General Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time. Train and develop an effective team. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related or hospitality management major; (strongly preferred). Minimum 3 years management experience in food & beverage industry Minimum 5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three) Previous professional experience with catering sales (strongly preferred) Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred) Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Membership Sales Coordinator will play an integral part on the Membership Sales Team supporting project work and sales goals. Creating remarkable experiences for our prospective Club Members and Club Members alike, the Membership Coordinator is responsible for assisting with marketing, administrative and sales support tasks. Reports Directly To: Director of Membership Sales. This role will pay an hourly rate of $18.00 - $20.00. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until October 31, 2025. Responsibilities Coordinate and distribute emails and other communications to Prospective Members. Manage outbound prospecting to develop leads and relationships with community partners. Collaborate with Membership Director to plan, market, execute, and follow-up on prospecting events. Participate in event set up to ensure informative and warm welcome. Assist with social media management. Update club marketing i.e., Posters, table tents, website etc. Support in completion of New Member data entry and follow-up. Define and enhance member benefits within the Club. Function as the Club representative on various Member committees and at events, as needed. Assist Director with Sales Tours and Follow Up. Assist in planning and facilitating prospective events both in and out of the Club. Adhere to all company, club and department standards of operations, policies, and procedures whether written or verbal. Conduct ourselves professionally and respectfully. Work safely. Attend daily line-up and participate as requested. Take pride in our appearance by arriving to work in a clean and neat business or business casual attire, and properly groomed according to Club standards. We are open, flexible, and adaptable to take care of our Members and Guest changing needs. Understand service recovery procedures for Member/Guests. Notify GM and/or department head(s) of Member/Guest complaints. Rectify by using service recovery procedures as soon as possible. We are ready to assume different responsibilities as needed and requested as an essential part of our jobs. Qualifications Minimum of one-year experience in hospitality business, customer service, or a similar role. Inside Sales experience preferred. Service oriented mindset making every guest feel value. Strong communication skills verbal, written, phone, text, and social media communications. Work well under pressure, coordinating multiple tasks at any given time. Strong organizational skills and attention to detail. Positive phone demeanor. Advanced working with Microsoft Office suite, including Word, Outlook, and Excel. Experience with Canva, EventBrite and social media channels preferred; ideally experienced with ClubSpot. Positive attitude and willingness to work as part of a team. Primary tools/equipment used in this position and approximate weight: Computer and Telephone. Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including nights, weekends and/or holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 19, 2025. Responsibilities * Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. * Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures. * Removes all trash and maintains loading and receiving areas in safe and clean condition. * Stocks plates, glasses, pots, utensils and pans after cleaning. * Cleans and sanitizes all food service areas and equipment. Qualifications * Experience working in a casual and/or fine dining atmosphere helpful. * High School diploma or equivalent (G.E.D.) * Ability to work in a team-oriented, fast-paced, event-driven environment. * Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. * Possess valid food handling certificate and alcohol service permit if required by state or federal regulations. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a POS system and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy. This role will pay an hourly rate of $9.00, plus tips. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities * Conduct the POS System sales by taking orders, building orders, and completing the transaction. * Ability to build orders, prepare food, and knowledge in all areas of concessions operations. * Responsible for maintaining stock and supply levels and communicating to the Bar Backsof low stock items. * Listening and responding to customer requests or concerns * Responsible for maintaining a clean and organized workspace including but not limited to disposal ofgarbage. * Serve beverages to guests including alcoholic beverages responsibly. Must check guest's ID in accordancewith state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages. * Maintains sanitation, health and safety standards in work areas Qualifications * High school diploma or equivalent preferred * Must be 18 or over * Three or more months' experience in food service industry preferred * Previous cash handling experience preferred. * Ability to learn to handle cash and learn to operate a cash register and corresponding system * Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role pays an hourly rate of $7.25-$11.00 and is tip eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Ability to read and understand Banquet Event Orders. Ability to carry at least 8 entrees per tray. Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service. Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met. Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. Maintain and inventory for both food and beverage stations. Maintain all event areas and front of house staging areas in a tidy and organized manner. Participate in both setup and cleanup of food and beverage service items. Ability to work independently during slower times Perform safe work by helping to provide a safe and clean work environment. Have a high level of social contact. Ability to work closely with staff and deal often with patrons. Ability to work a flexible schedule, including nights, weekends and select holidays. Must be detail oriented to ensure that work is accurate and complete. Ability to mutli-task. Ability to handle and move objects. Must have a customer-focused, positive and professional attitude. Ability to read with oral and written communications skills in the English language. Knowledge of basic arithmetic (addition, subtraction, multiplication and division). Must be able to stand for extend periods of time. Ability to bend, stretch, twist or reach out with the body, arms and/or legs. Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often. Must be punctual with consistent attendance. Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies. Qualifications High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. Minimum of one (1) year of work experience in events, banquets or restaurants preferred. Must be at least eighteen years of age to serve alcoholic drinks. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.