Oak View Group jobs in Fort Lauderdale, FL

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Warehouse Runner is responsible for stocking/rotating inventory for all locations including concessions stands, portable carts, bars and premium locations. This work schedule is event driven and will require early morning, days, nights, weekends, and holidays. This role pays an hourly rate of $16. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Responsible for helping set up and stocking all locations including concession stands, portables, and premium and culinary. Attention to detail including company standards of inventory control, sanitation, presentation, and quality is always required. Rotating inventory by practicing FIFO. Ensure the cleanliness of all concession stands by removing all trash and recyclables. Responsible for rotating food products during the stocking process to ensure the freshest products are being served to guests. Responsible for the upkeep of the warehouse including sweeping, mopping, organizing storage areas and cleaning of warehouse areas. Assist with moving equipment throughout the venue. Flexible work schedule. Must be able to work morning, evening, nights, weekends and holidays. Qualifications Ability to communicate with employees, co-workers, volunteers, and management staff in a clear, professional, and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment Ability to speak, read and write English Ability to work well in a team-oriented, fast-paced, event-driven environment. High School diploma or equivalent. Minimum 2 years food-service / hospitality experience; similar venue experience a plus. Food service certification a plus Physical Dimensions: Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision and close vision. Working Conditions & Hazards Exposed to weather and non-weather related cold temperatures; In areas with low levels of CO exposure; Wet and slippery floors; Extreme hot surfaces; Pinch points and tight working spaces throughout building; Exposed to high noise levels. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Office Manager will provide administrative support to all OVG departments (concessions, catering) at the venue, as well as to the General Manager. Administrative duties may include, but are not limited to, assisting with payroll, handling A/P and A/R responsibilities, assuring compliance in hourly employee personnel files, handling basic HR duties, scheduling, and general clerical duties, and GL entries. Perform month end closing work, account reconciliations, and profit statement reporting to management. Safeguard company assets, and provide data and fiscal support to other departments within the company Given the small size of the OVG onsite office (usually 2 FT employees), it is critical that the Office Manager have the ability to multi-task, organize and prioritize tasks, and willingly assist OVG staff where needed. In light of the sometimes seasonal and event-driven nature of our business, the successful incumbent will have the ability to focus on and prioritize the administrative duties that are most critical and time-sensitive. This role pays an hourly rate of $25.00 to $27.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until November 28, 2025. Responsibilities Provide general office/administrative/accounting support including input of weekly cash and sales reports, A/P and A/R data entry, event reporting. Assist with basic payroll functions: compile and process weekly payroll, data entry, timekeeping verification, ensure W-4, I-9 forms are complete and on file; maintain employee deductions file. Provide accounting support to company departments. Reconcile sales reports prior to month end postings. Oversee document coding. Calculate commissions earned. Collect data from multiple sources and generate reports of OVG' event operating results to venue management team and the corporate Finance Department. Includes generating P&L's, franchise season reports, catering activity recaps and sales reports. Perform month end closing, reconciliations and entries. Safeguard company assets through close monitoring of accounting procedures; conduct audits as needed. Reconcile bank deposits to sales reports, inventory levels, payroll reporting, A/P and A/R activities. Prepare current workbooks containing financial information by event type. Supervise preparation of NFP reports by event, and payroll reporting by event types. Provide general office and clerical support: preparation of weekly package to corporate, copying, filing, correspondence, telephone inquiries. Handle basic Human Resources functions: answer employee inquiries regarding scheduling, facilitate job fairs and new hire orientation, maintain employee training logs, submit workers compensation claims and maintain OSHA log, basic report generation, respond to initial unemployment claims, interface with employees regarding basic employment issues. Relay any accounting, HR, employee relations, safety, policy or procedural concerns, and any situation that may result in disciplinary action, to management (Concessions/Catering Manager, GM) in a timely and responsible manner. Qualifications Bachelors degree in accounting, finance or related field. Four or more years' experience in an accounting position with increasing level of oversight and responsibility. Thorough understanding of accounting and financial reporting principles and practices. Demonstrate knowledge of payroll and tax issues, basic knowledge of employment law. Advanced proficiency with computers in a Windows platform including Microsoft applications, accounting/payroll/HRIS systems. Experience Solomon, ADP and/or Ceridian a plus. Extensive experience preparing accurate spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing environment. Must work well under pressure of deadlines. Ability to successfully interact and collaborate all team members professionally and supportively. Excellent organizational and time management skills; ability to delegate tasks as required. Thorough understanding of accounting and financial reporting principles and practices. High level of proficiency with computers, Microsoft applications, accounting/payroll/HRIS systems. Experience with Solomon, ADP and/or Ceridian a plus. Extensive experience preparing spreadsheets and reports. Consistent and reliable attention to detail, accuracy and validity. Ability to multi-task in a fast-paced, changing, environment. Must work well under pressure of deadlines. Ability to interact with a diverse spectrum of individuals calmly, professionally, supportively. Excellent organizational and time management skills; ability to delegate tasks efficiently and develop staff to next level. Ability to adhere to highest standards of ethics, integrity, professionalism, and discretion. Ability to execute solid management decisions quickly and efficiently. Ability and willingness to work extended hours (i.e. evenings, weekends, holidays), as frequently required by event or business necessity. Ability to develop and maintain cooperative working relationships with company and business contacts. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Who are you? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At OVG, our people embrace these qualities, so if this sounds like you then please read on! The Role: Marketing Intern - Convention Center Are you looking for an exciting internship experience? Our paid College Associate Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects of event marketing, digital sponsorship and advertising, website, guest experience, hospitality, social media, and have a strong understanding of the core venue business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. Key Learnings: Hands-on experience in live event marketing and hospitality: You will work directly with industry professionals at the Miami Beach Convention Center, gaining practical skills in event marketing, digital and social media marketing, market & revenue analysis, guest experience, and hospitality. Exposure to industry tools and technology: Develop proficiency in data analytics platforms for marketing insights, learn website content management, and get hands-on with Sprout Social for social media marketing and engagement. Professional development opportunities: Participate in weekly marketing meetings, collaborate on research projects, and expand your network by working alongside experienced mentors and peers in the live entertainment industry. A deeper understanding of venue business and event management: Acquire knowledge about B2B social media marketing, digital advertising, sponsorship activation, and the operational aspects of running a world-class convention center. Portfolio-building projects with measurable impact: Contribute to marketing materials, presentations, reports, and digital content that showcase your skills and deliver real results for the organization-ideal for future career applications or interviews. Time period of Internship: October, 2025 - February, 2026 24-30 hours per week (flexible time blocks from Mon-Fri) This role pays an hourly rate of $17.00-$18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 19, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities Responsibilities As an intern, you will gain valuable experience in hospitality and event management by working with industry professionals and assisting with various marketing tasks. More specifically, you will have the opportunity to: Gain website content management experience: Learn how to update the website with relevant information, such as event calendar, blog posts, video content, advertising and sponsorships, photos, and special announcements. Develop skills in using advanced data analytics tools to generate actionable insights for revenue management and lead generation/booking performance Acquire customer service skills by communicating with clients and uploading and maintaining digital advertising/sponsorship content Collaborate on research projects exploring new markets and event segments, leveraging both quantitative and qualitative data. Learn about B2B social media marketing and develop skills using Sprout Social for posting on the MBCC's social media channels. Practice monitoring social media platforms, developing content for posts, and capturing the attendee experience through videos or photos during show-days. Participate in weekly marketing department meetings and assist with planning, tracking, and reporting marketing activities. Gain skills in developing marketing materials, presentations, reports and research. Qualifications Qualifications Currently enrolled in an accredited College or University; Preferably in a Business Administration, Economics, Business Analytics, Marketing, or Hospitality Management program Previous digital marketing and data analytics experience preferred (school, internship, or professional) Creative thinker and problem solver Excellent verbal, written, and interpersonal communication skills Acute sense of judgment, tact, and diplomacy A strong sense of teamwork and ability to execute programs Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Music Festival ID Checker is responsible for verifying guest identification to ensure compliance with age-restricted access, alcohol service regulations, and festival policies. This role helps maintain a safe, lawful, and enjoyable environment for all attendees. This is a seasonal role from December 16, 2026 and will end on March 16, 2026. This role will pay an hourly rate of $20.00 This position will remain open until March 16, 2026. Responsibilities Verify government-issued photo identification for festival attendees Ensure compliance with age restrictions for alcohol and restricted areas Deny entry or escalate issues when identification is invalid or suspicious Apply wristbands or stamps as required Communicate clearly and respectfully with attendees Report any issues, disputes, or security concerns to supervisors Maintain awareness of festival policies and local regulations Qualifications Must meet minimum age requirement as required by local regulations Strong attention to detail Ability to follow policies and procedures consistently Good communication and interpersonal skills Ability to remain calm and professional in high-volume, fast-paced environments Previous event security or customer service experience preferred (but not required) Ability to stand for extended periods and work outdoors in varying weather conditions Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Sales Revenue Manager position is responsible for supporting revenue optimization, sales analytics, business evaluation and market research initiatives for the Miami Beach Convention Center (MBCC) and Campus. This role works under the supervision of the Director of Sales & Marketing and closely collaborates with Finance and Event Services. The position coordinates the development of revenue management strategies and supports collaboration across internal departments, venue partners, the Grand Hyatt Miami Beach headquarter hotel and the Greater Miami Convention & Visitors Bureau (GMCVB) to ensure the achievement of revenue targets, economic impact goals, and continuous improvement in sales and revenue generation processes. Key responsibilities include revenue forecasting, performance reporting, business development evaluation, pricing analysis, market trend evaluation, data entry, CRM and finance systems utilization, and AI-driven analytics development. Duties include preparing presentations for stakeholders, creating dashboards, business intelligence (BI) processes and visualizing data for strategic decision-making, collaborating with external partners, and maintaining detail-oriented records and reports. Key responsibilities include revenue system implementation and administration, monthly and annual reporting, goals tracking, data analytics and data entry, filing/records management, day-to-day completion of sales related activities and processes, and upholding exceptional standards of quality and projects as assigned. The ideal candidate for this position will have a background in hospitality revenue management and possess a keen interest in process improvement and optimization. This role pays an annual salary of $75,000-$85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 19, 2025. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Sales Revenue Management & Analysis Lead efforts in sales revenue management by evaluating current and potential revenue streams, implementing optimization strategies, and evaluating revenue per square footage, discounts, F&B minimums, and dynamic pricing models for all services. Develop and maintain a master business evaluation and revenue scoring dashboard using advanced business analytics and tools such as Excel, Power BI and financial platforms. Design, develop, and manage master quotes/invoices for all services, ensuring flexibility and scalability to meet evolving business needs across departments and venue partners. Provide coordination to the Miami Beach Convention Center (MBCC) for the headquarter hotel room block agreement, including revenue analysis, reporting, and ongoing collaboration improvements. Support integration with Finance and IT to accelerate systems configuration and automation, and ensure seamless flow of data and research across business functions. Design, build, and maintain AI agents and automated workflows to increase efficiency and enhance analytical capabilities. Proactively identifies opportunities in the Momentus Technologies booking system to ensure yield maximization through effective space management. This includes working with Sales, Events and F&B venue partner to adaptexisting bookings to create straight-line availability. Maintain and continually update sales and marketing master analytics dashboards to ensure accurate, real-time access to critical data. Provides analysis and recommendations on booking parameters that maximize the utilization of meeting space.Monitors new bookings for compliance with booking policy and revenue parameters. Create and deliver clear, impactful reporting presentations and visualizations to communicate findings, progress, and recommendations to stakeholders. Conducts semi-annual competitive analysis on pricing of facility rental and services. Makes recommendations on changes to pricing strategies that will assist the MBCC in achieving revenue and profit goals. Economic Impact Analysis & Market Research: Collaborate with the Greater Miami Convention & Visitors Bureau (GMCVB) to coordinate monthly reporting of economic impact analysis, booking insights, and market research projects that shape decision-making, inform competitive strategies, and evaluate the effectiveness of key initiatives. Conduct comprehensive market research and analytics to uncover new opportunities, collect and monitor industry trends, participate in industry data reporting projects and best practices, and provide actionable insights that inform sales and marketing initiatives. Leverage Cvent, industry memberships, prospect lists & databases, committees and work groups. Reporting & Administrative Support: Support the Director of Sales & Marketing (DOSM) and cross-functional teams to ensure alignment with organizational goals, and integrate strategies into broader strategic planning and tracking efforts. Assists with data collection for industry certifications and awards. Assists with annual management plan and reporting. Reviews accuracy of quotes, prices, discounts and contractual requirements in the Event License Agreements. Compiles data and prepares monthly sales reports, annual sales reports, as well as revenue projections, pace, sales & forecasting statistics, space utilization, REVPASQ (Revenue per available square foot), lead conversions, funnel productivity, and booking data of events (database), etc. Assist with the preparation of PowerPoint presentations and monthly statistical reports which include goal tracking and documenting sales and marketing activities, including prospecting efforts and results (KPIs) for the MBCC. Manages reports and dashboards in the Momentus Technologies Booking / CRM platform. Assist with tracking, recording and analyzing of lead generation sources and marketing technology effectiveness. Other duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. Qualifications QUALIFICATIONS: Special Knowledge & Abilities: Advanced oral and written communication skills. Strong orientation to customer service and ability to work with other staff members in the facility. Ability to build rapport with a variety of people and develop alliances to work together toward common goals. Results oriented individual with the ability to meet required sales and marketing goals. Excellent organizational, planning, communication, and inter-personal skills. Ability to undertake and complete multiple tasks. Strong revenue management and analytical skills. Interpersonal techniques in dealing with unique groups and sensitive circumstances. Solid organizational skills; ability to prioritize multiple tasks; project management skills. Versed in proper office/organizational/business etiquette. Ability to work unsupervised and to function both independently and as a team. Ability to occasionally work nights, weekends and holidays as needed. EDUCATION AND EXPERIENCE: Bachelor's Degree from an accredited college or university in public assembly facility management, hospitality management, business administration, data analytics, economics, finance, marketing or a related field. Minimum of 3-5 years of experience in a revenue management or business manager position, at a hotel, convention center or related hospitality industry organization. Other combinations of experience and education that meet these requirements may be substituted. Strong analytical, communication, and interpersonal skills. COMPUTER SKILLS: Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint, MS Teams and MS Outlook) Knowledge of a Booking System / CRM Knowledge of hospitality revenue management systems Basic knowledge of financial forecasting software and accounting principles Advanced proficiency with analytical, reporting and visualization tools such Excel, Power Bi, Tableau etc. Strong office technology and Business Intelligence (BI) skills Knowledge and skills in working with Artificial Intelligence (AI) platforms and AI agents. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Florida Driver's License. Revenue Management Certification Business Analytics Certificate (for example: Microsoft Power BI) PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Sales Revenue Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Sales Revenue Manager Job. While performing the responsibilities of the Sales Revenue Manager Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. WORKING CONDITIONS: While performing the responsibilities of the Sales Revenue Manager Job, these work environment characteristics are representative of the environment the Sales Revenue Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Sales Revenue Manager Job. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. All employees in this position are expected to work in person at the Miami Beach Convention Center. However, exceptions or modifications to this requirement may be considered and approved by senior leadership. Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Some travel as needed. DRESS CODE: To reflect the professionalism and high standards expected by our guests, clients, and community, all employees, particularly those in leadership and guest-facing roles, are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the position and consistent grooming and hygiene. Event Set-Up Supervisors should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As the Public Safety Manager, the health, safety, and security of the MBCC, its Campus, and all who enter said areas will be your top priority. Under the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the full-time and part-time Public Safety Supervisors and Public Safety Officers (PSO) and coordinates all event-related public safety staffing, working closely with MBCC Event Managers, the Transportation Department, show management, contract partners, and third-party security vendors. On a daily basis, the Public Safety Manager will oversee shift briefings with Public Safety Supervisors and Officers, monitor the Command Center and CCTV activity, verify life-safety systems are functioning properly, review patrol logs, and patrol the MBCC campus and associated spaces including Collins Canal Park, Rum Room, and Venu. The Public Safety Manager is expected to model the highest standards of integrity, professionalism, and ethical conduct. This role requires a leader who fosters trust, transparency, and accountability across the Public Safety team, ensuring that all actions and decisions align with organizational values and promote a respectful, truthful, and collaborative work environment. This role pays an annual salary of $60,000-$70,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until March 6, 2026. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Directly manages full and part-time MBCC's Public Safety Supervisors, indirectly supervises Public Safety Officers, third-party contracted security officers and event security contractors. Maintains surveillance, post orders, security standards for MBCC and its Campus, Collins Canal Park, The Venue and Rum Room. Assists with the management, oversight and supervision of the MBCC's Command Center. Provides leadership, management, supervision, and direction to Public Safety Department employees and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensures all operational matters, incident reports, risk concerns, staffing issues, and security-related observations are communicated to the Director of Public Safety & Transportation in a timely manner, regardless of severity, to maintain complete situational awareness and operational alignment. Conducts shift briefings with staff providing necessary information and ensures that the correct staffing levels are maintained. Manages the Public Safety Department checklists and accounts for all public safety and security equipment, supplies, vehicles, and products. Manage the coordination of the MBCC and its Campus security with the various show management, contract partners, exhibitors and sub-contractors. Establishes and oversees goals and objectives for the Public Safety Department. Assists the Director of Public Safety & Transportation in responding to emergency calls, such as demonstrations, protests, disorderly persons, fires, storms, medical and other emergencies requiring action. Reviews and if necessary, completes incident reports. Inspects MBCC for the proper operation of fire detection, prevention, suppression systems, emergency radio network and equipment; and observes, detects, and corrects safety hazards. Manages, assists and or administers the safety/ security contracts Working with key internal and external stakeholders, develops and maintains best practices, policies, rules, SOPs, incident reports and procedures. Oversees and conducts event-specific threat and risk assessments and maintains associated emergency preparedness documentation, including recommendations for staffing levels, screening protocols, access control measures, and law enforcement support. Collaborate with the development, coaching, mentoring, training, and supervision of the MBCC's Public Safety Department. Manages the interviewing, hiring, training, developing of the Public Safety Department employees to include performance assessments, employee engagement and recognition, training, coaching and disciplining employees in conjunction with Human Resources and Director of Public Safety & Transportation, resolving problems and complaints. Oversees the department's employee scheduling, timekeeping system, and payroll approval process. Assists with all security equipment and reports any irregularities, shortages and takes appropriate corrective measures. As designated by the Director of Public Safety & Transportation, directly manages and or has oversight of projects, contracts, and budgets Closely collaborates and maintains a very strong relationship with the first responder community and other safety/ security industries and partners on all aspects of health, safety, security, and emergency preparedness. Ensures compliance with all local, state, and federal regulations, including but not limited to NFPA codes, OSHA requirements, Florida Statutes, city ordinances, and MBCC operating standards. Oversees CCTV and access control system functionality, ensuring surveillance coverage, badge access, intrusion alerts, and digital recording compliance meet operational and investigative requirements. Responds to and assists with investigations involving incidents, guest or employee injuries, theft, workplace violence, or other safety/security events, and ensures proper documentation and follow-through. Leads after-action reviews (AARs) following incidents, large events, drills, or emergency activations and ensures corrective actions are logged, assigned, and completed. Supports risk mitigation strategies, including crowd management planning, threat assessments, hazard identification, contractor oversight, and campus safety improvements. Coordinates emergency drills and training (fire evacuation, active threat, medical response, weather emergencies, and workplace safety) in collaboration with Miami Beach Fire, PD, and internal departments. Ensures consistent documentation, communication, and follow-through of all safety and security matters to support accountability, operational alignment, and success metrics. Participates in and represents the Public Safety Department in pre-conference (pre-con) meetings, production meetings, and internal planning sessions to ensure safety and security requirements are identified and implemented. Attends event site visits and campus walk-throughs with clients, show management, and internal stakeholders to assess safety, security, and operational needs. Other duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: Directly supervises employees in the Public Safety Department. Carries out supervisory responsibilities in accordance with OVG policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: High School diploma or G.E.D.; some college preferred. Minimum 3 - 5 years of hands-on security experience. Minimum of 3 years of supervisory experience in security field required. SKILLS AND ABILITIES: Excellent interpersonal, organizational and customer service skills required. Good written and verbal skills. Problem-solving and communication skills. Knowledgeable of the duties of subordinates and rules and regulations of the venue. Clear police record and ability to qualify under existing State security guidelines. Ability to lead a department and provide clear direction. COMPUTER & TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation, reporting, presentations, scheduling, and data tracking. Ability to create and maintain incident logs, shift reports, checklists, and performance metrics using Excel and shared drives. Experience with cloud-based platforms (Microsoft OneDrive, SharePoint, Teams) for communication, file management, and departmental collaboration. Strong aptitude for email communication and digital documentation management across multiple departments and vendors. Working knowledge of Honeywell Fire Alarm and Life Safety Systems, including system monitoring, alarms, panel resets, and emergency notifications. Experience operating CCTV and video surveillance systems, including live monitoring, playback review, and exporting footage for investigations. Familiarity with access control systems (badge programming, door schedules, user permissions). Understanding of emergency communication platforms, such as mass notification systems, radio dispatch consoles, and incident alerting tools. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Florida Class D Security License (Required) Valid Driver's License (Required) OSHA 10-Hour General Industry Certification (Preferred) Fundamental workplace safety training covering hazard recognition, emergency procedures, and safe work practices. CPR, AED, and First Aid Certification(American Heart Association or Red Cross) Required for emergency response readiness. (Preferred) PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job. While performing the duties of this job, an employee is regularly required to sit or stand for long periods of time. This position will require a considerable amount of walking. The employee is occasionally required to stoop, kneel, or crouch. Must be able to occasionally lift and/or move up to 50 pounds and carry approximately 20 feet. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus. Employee must be able to perform repetitive motions. The employee is occasionally exposed to wet and/or humid conditions and extreme heat. Employee must have ability to apply common sense understanding to carry out detailed written or oral instructions. Employee must be able to maintain focus and concentration in an environment with moderate noise. WORKING CONDITIONS: While performing the responsibilities of the Public Safety Manager job, these work environment characteristics are representative of the environment the Public Safety Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the and Public Safety Manager Job. This position works in both indoor and outdoor work settings with mild to adverse exposure to environmental hazards and weather conditions. The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the venue. The noise level in the work environment is usually mild to loud. Incumbents in this position work in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc. While performing duties of this job the employee may occasionally be exposed to moving vehicles. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week; however, this will fluctuate based upon the needs of the community, business needs, projects and/or events. Must have the ability to work a flexible schedule including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. DRESS CODE: To reflect the professionalism and high standards expected by our guests, clients, and community, all employees, particularly those in leadership and guest-facing roles, are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the position and consistent grooming and hygiene. All managers should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary Provide electrical and building maintenance, including, but not limited to, carpentry, plumbing, fire suppression, HVAC, refrigeration, door locks and hardware, painting, and lighting. The candidate will be assigned to install, maintain, and replace electrical wiring, equipment, and fixtures in the facility and ensures that they are in good working condition, including but not limited to: street lights, intercom systems, electrical control systems, cable wiring, and dropping power as needed. This role will pay an hourly rate of $22.00-$24.00. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 31, 2025. Responsibilities Respond promptly to service calls, with a strong focus on diagnosing and repairing electrical issues efficiently and safely. Perform electrical modifications and minor installations as required to meet operational and client needs. Troubleshoot and diagnose malfunctioning electrical systems, apparatus, and components using appropriate testing equipment and hand tools to identify and correct faults. Inspect electrical systems, equipment, and components regularly to detect hazards, defects, or code violations, and perform necessary repairs or adjustments to ensure safety and compliance. Install temporary and permanent electrical setups for events, clients, and facility operations, ensuring functionality and safety. Schedule, maintain, and repair all facility-wide interior and exterior lighting systems, including emergency and specialty lighting. Program, operate, and maintain computerized systems, including HVAC controls, lighting systems, and fire alarm systems with a focus on their electrical components. Conduct regular visual inspections and functional tests of electrical machinery and equipment to ensure optimal performance. Operate electrical and mechanical equipment including scissor lifts, forklifts (if licensed), power tools, and general tools. Maintain accurate logs and service records for all electrical repairs, maintenance, and installations. Assist with general maintenance tasks including refrigeration, plumbing, electronics, minor carpentry, and painting as needed. Respond to emergency situations and take necessary safety precautions to protect personnel and property. Assist in the maintenance of dasher boards and glass to ensure safety and cleanliness in event areas. Support general operations during trade shows, conventions, concerts, and family shows at the Palm Beach County. Convention Center. Collaborate with Operations Managers on the maintenance of in-house equipment such as vacuums and riding scrubbers. Support air conditioning servicing efforts, including operation, cleaning, and minor servicing of A/C systems. Perform other duties and responsibilities as assigned to support facility operations. Qualifications High school diploma, GED, or related trade school training; valid driver's license; and interpersonal skills necessary to deal effectively with guests, vendors, staff, and other facility users. Previous experience in electrical field strongly preferred. Familiarity of OSHA requirements. Experience working with pneumatic controls, HVAC cooling towers, centrifugal pumps, evaporator condenser equipment, re-circulating equipment, elevators, and generators Be reliable, honest, dependable, and punctual and have strong customer service. Be a self-starter; have ability to take directions; and be able to work with minimal supervision. Willing to work in varying weather conditions. Technical license preferred, but not required. Requires frequent walking/standing (possibly uneven surfaces), climbing, stooping, kneeling, crawling, working in cramped positions reaching, pushing, pulling, driving, lifting and carrying up to 50 lbs. on a daily basis. Ability to frequently and safely climb and navigate stairs, work on roofs and catwalks over 50ft high. Good eye and hand coordination and reflexes for the safe operation of equipment. Good visual acuity with or without corrective lenses. Ability to operate a keyboard and mouse on a computer. The worker is subjected to noise. Noise levels will vary depending on job task and events in the building. Knowledge of safe operation of tools, such as sharp wheel cutters, drills, grinders, and equipment such as service carts, scissor lifts & boom lifts, etc. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The part-time Housekeeper - Administrative Staff Offices position will maintain the cleanliness of all internal facility spaces-including administrative offices, restrooms, and other staff areas on a daily basis. Personnel, if necessary, may be trained to operate equipment used in the maintenance of convention facilities such as floor scrubbers, compactors, and other maintenance equipment. The available shift for this position is Monday-Friday, 6:00 PM to 10:00 PM. This role will pay an hourly rate of $15.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until March 13, 2026. Responsibilities Perform customary Housekeeping/Janitorial duties with an emphasis on cleaning: Clean hard floors and carpets Clean and sanitize restrooms Clean furniture, equipment, walls, windows, fixtures, doors, administrative areas, and other facility spaces Work on preventative maintenance projects to maintain the cleanliness, appearance, and safety of the facility. Operate various equipment as needed, including buffers/burnishers, rider sweepers/scrubbers, walk-behind scrubbers, vacuums, and other maintenance equipment. Perform other duties as assigned. Qualifications Previous experience in janitorial maintenance. Knowledge of cleaning and sanitation products, techniques and working knowledge of cleaning equipment. High school diploma, GED or equivalent preferred. Strong attention to detail. Must have the ability to work a flexible schedule including days, nights, weekends and holidays. Possess superior interpersonal and communication skills with all staff, tenants and clients. Previous experience in janitorial maintenance. Knowledge of cleaning and sanitation products, techniques and working knowledge of cleaning equipment. High school diploma, GED or equivalent preferred. Strong attention to detail. Must have the ability to work the set schedule. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary A Parking Garage Attendant is a part time, on call event employee who is responsible for assisting with the operations of the parking garage and associated lot in an accurate and timely manner at the Palm Beach County Convention Center. Parking garage Attendants are responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service. This position will report to the Parking Manager. This role will pay an hourly rate of $14.00. For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until November 28, 2025. Responsibilities Greet and welcome guests in a friendly and courteous manner. Arrive prepared for work based on the event, weather forecast and department/venue policies Communicate parking information to the public to park cars quickly and efficiently Work in a variety of parking locations and positions Receive payment of parking fees and making proper change. Balancing cash and unsold parking tickets. Answer questions regarding parking procedures and garage regulations. Read and understand event notes prior to each event Assist in setting up, breaking down and altering traffic patterns as needed. Including the set-up of A-frame signs, parking cones, reserved parking signs, etc. Direct vehicles to appropriate areas/lots based on pass, permit or status (stage crew, venue guest, etc.) Assist patrons with general venue/event information in a positive and friendly manner Monitor garage/lot during events, for fill status, vandalism, etc., immediately contacting supervisor as issues arise Identify and problem solve parking issues; prevent when possible Provide excellent customer service assistance to internal and external clients May perform other job-related duties as assigned. High school diploma or equivalent preferred Previous cash handling experience preferred Qualifications Skills and Abilities: Ability to follow both written and oral direction with minimal continuous supervision Must maintain a positive and outgoing attitude; excellent customer service skills Must be prepared and willing to work in various climate conditions (i.e. rain, snow, hot & cold weather). Must have a demonstrated ability to function in a fast paced, high-pressure environment. Ability to stand for long periods of time, including up to 4 hours during all weather conditions Ability to work both independently and as part of team Ability to communicate clearly in the English language and use a company radio to communicate Must be comfortable working with the public Requires strong interpersonal and communications skills. Proficient in using Microsoft Office products, with an emphasis on Excel and Word. Lift and carry 30 pounds or less for filing and moving files. Must pass background and credit check per guidelines Have an operating knowledge of Overture brand or equivalent equipment. Must have the ability to work flexible schedule including long hours, nights, weekends and holidays. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Manager at the Miami Beach Convention Center (MBCC) and its Campus is the nucleus of every event responsible for planning, coordinating, and executing all aspects of event delivery. As the primary liaison between clients, internal MBCC teams, contract partners, Greater Miami Convention & Visitors Bureau (GMCVB), and other key internal/external stakeholders, the Event Manager ensures every detail is executed with precision, professionalism, efficiency and outstanding guest service. Rooted in a hospitality-first philosophy, this role champions the MBCC's commitment to excellence in customer service and venue management ensuring exceptional events and memorable experiences for all guests. Responsibilities include adherence to the event planning guide, event license agreement, and managing the full event lifecycle-from pre-event planning through post-event analysis. The role drives key initiatives in sustainability, revenue growth, and continuous improvement, while exemplifying hospitality-based service standards and maintaining a visible, responsive presence throughout each event. This role pays an annual salary of $68,000-$75,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities Client Engagement & Event Planning Serve as the primary point of contact for assigned MBCC and MBCC Campus events. Coordinate and conduct pre-planning site visits with clients and key stakeholders Facilitate pre-conference (pre-con) meetings and post-event debriefs to communicate event objectives, logistics, and feedback. Lead clients in interpreting and complying with Event License Agreements (ELA), venue policies, Event Planning Guide (EPG), and event best practices. Provide exceptional service to current and future clients by understanding needs, anticipating challenges, and proactively resolving issues. Support MBCC and GMCVB sales teams with site inspections and ensure a seamless transition/turnover from sales to event manager in order to maintain continuity and client confidence. Proactively identify upsell opportunities (e.g. F&B, AV, IT/tech, Digital, Event Branding, Equipment & Services) to elevate the event experience and generate additional revenue, while remaining mindful of client cost efficiencies. Collaborate with exclusive Food & Beverage provider and review BEO summary to ensure logistical operational needs are aligned. Maintain a visible presence throughout all event phases to ensure high-touch service and timely issue resolution. Oversee the full client experience lifecycle-from sales turnover through post-event wrap-up and return to sales. Apply hospitality-driven planning principles and service standards to ensure seamless execution and elevated client experiences. Event Operations & Execution Prepare and distribute event documentation-including resumes, work orders, and diagrams-at least 14 days prior to the first contracted date. Oversee coordination of all venue services and approved event contract partners. Maintain a strong onsite presence to ensure smooth communications, event execution, safety compliance, and stakeholder satisfaction. Conduct pre, during and post-event walkthroughs with clients, MBCC staff, and contract partners to ensure the MBCC/ Campus is event-ready, meets safety and quality standards, and is returned in its original condition. Proactively identify and resolve operational challenges by collaborating with internal teams to develop effective, client-focused solutions. Technology & Data Management Leverage Momentus (Ungerboeck) for event planning, communication, and documentation. Utilize the Corrigo platform for preventive maintenance and event-related work order requests. Collaborate with the Technical Operations Manager, and if need be IATSE, to estimate labor costs and coordinate AV/rigging service deposits. Prepare and distribute daily event reports to internal & external stakeholders prior to the next start time, so all parties are better prepared to support the event. Utilize Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint), Adobe Acrobat, and AutoCAD to support planning, reporting, and documentation workflows. Engage with data to support collection, analysis, and informed decision-making using tools such as Momentus, Coupa, Corrigo, AI, and IoT technologies. Financial Oversight Manage Momentus/NetSuite to submit and track event work orders. Generate, provide & collect event estimate for MBCC event related charges to the client 30 days prior to first contracted date. Ensure all Event Work Orders and Change Orders are accurate and billable charges are submitted to the Finance Department for event settlement within 3 days of last contracted date. Inform the client and document any event related changes in charges outlined on the estimate for transparency and to prevent settlement disputes. Support revenue forecasting across event-related services. Ensure compliance with internal procurement and financial policie Guest Experience & Service Excellence Deliver white-glove service to clients, exhibitors and attendees from pre-event planning through post-event wrap-up, ensuring a seamless and elevated experience at every stage. Listen, gather details and respond to client, exhibitor, and attendee issues promptly to ensure timely and satisfactory resolution. Collaborate with MBCC Public Safety, and the first responder community to develop and communicate emergency preparedness, event threat assessments, and risk mitigation protocols. Maintain an understanding of culinary offerings and banquet service standards to align with client expectations. Champion MBCC sustainability initiatives and actively promote green event practices. Ensure completion of post-event debriefs to include client surveys, and follow-up to support continuous improvement and client satisfaction. Leadership & Team Coordination Lead internal and external meetings-from pre-event planning through post-event debriefs, including weekly production meetings-to ensure alignment, operational readiness, and continuous improvement in support of excellence in customer service and venue management. Support the development and mentorship of the Event Coordinator through active coaching and knowledge sharing. Collaborate and actively participate in MBCC exclusive Food & Beverage provider meetings to ensure seamless coordination and execution of service delivery. Additional Duties Perform other event-related responsibilities as assigned to ensure successful planning, execution, and client satisfaction. Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty with excellence. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: Bachelor's degree in Event Management, Hospitality, Business Administration, or related field preferred. Minimum of 3-5 years of experience in event or convention services, hospitality, or related industry. Experience in or with convention centers, hotels with meeting or ballroom space, or multi-use venues is essential, along with a strong understanding of hospitality-driven event operations, service standards, and client service models. SKILLS AND ABILITIES: Strong interpersonal, organizational, and time management skills. Excellent communication skills, including verbal, written, and presentation delivery. Ability to multitask and thrive in a fast-paced, deadline-driven environment. Demonstrated customer service expertise with proven conflict resolution abilities. Financial proficiency in forecasting, billing reconciliation, and budget tracking. Familiarity with event services and banquet standards, venue management and culinary terminology, and room setup configurations. Collaborative team player with the ability to coordinate across departments and contract partners. Working knowledge of union labor environments. Sales minded approach with a customer service mindset with the ability to identify upsell opportunities and recommend value-added services that enhance the client experience while supporting revenue goals and budget alignment. Bilingual (English/Spanish) highly desirable. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint). Knowledgeable Momentus (Ungerboeck), AutoCAD, and database management tools. Experienced with Corrigo or similar work order/maintenance management systems (e.g., HOTSOS, UpKeep). Familiar with Coupa or compatible procurement platforms (e.g., SAP Ariba, Oracle Procurement Cloud, Jaggaer, Basware, Tipalti). CERTIFICATES, LICENSES, REGISTRATIONS: Certified Meeting Professional (CMP) is preferred. Certified Special Events Professional (CSEP) is a plus. Project Management Professional (PMP) or similar project management certifications preferred. OSHA 10 Certification is a plus Other relevant certifications and continuing education in sustainability, revenue management, digital event strategy, or venue and exhibition management are also highly valued. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Event Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Event Manager Job. While performing the responsibilities of the Event Manager Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. WORKING CONDITIONS: While performing the responsibilities of the Event Manager, these work environment characteristics are representative of the environment the Event Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Event Manager Job. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. DRESS CODE: To reflect the professionalism and high standards expected by our guests, clients, and community, all employees particularly those in leadership and guest-facing roles are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the nature of the position, along with consistent grooming and hygiene. All Managers should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview We are seeking dynamic and dedicated Barista to join our team. The ideal candidate will have a passion for hospitality and a knack for delivering top-notch service in a premium dining environment. You will play a crucial role in ensuring that our guests have a memorable and enjoyable experience. This role will pay an hourly rate between $17 to $18 plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Preparing and serving hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas. Operating espresso machines and other brewing equipment to create quality beverages. Ensuring consistent drink quality and presentation. Providing prompt, friendly customer service and educating customers on the menu and various coffee beans Qualifications Knowledge of coffee beans, brewing methods, and espresso techniques. Excellent customer service skills and the ability to engage with customers to ensure their satisfaction. Attention to detail and presentation to create visually appealing drinks. Baristas must efficiently manage their time to handle multiple orders, ensuring customers receive their drinks promptly. Proficiency in cash handling and using POS systems is necessary for processing orders and transactions. Maintaining a clean and hygienic workspace is essential to ensure the safety and health of employees and customers. Effective collaboration with coworkers is crucial as baristas often work as part of a team in a fast-paced coffee shop environment Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Event Set-Up Supervisor is responsible for overseeing the preparation, installation, and breakdown of all furniture and equipment for event spaces at the MBCC. This includes meeting rooms, ballrooms, exhibit halls, pre-function areas, and exterior spaces. Under the direction of the Housekeeping Manager & Event Managers, this hands-on leadership role ensures that room sets meet client specifications, safety standards, and visual presentation expectations consistent with both convention center and hotel-style operations. This role will pay an hourly rate of $21.15 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until October 31, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise, train, and direct full-time, part-time, and temporary labor for the setup and breakdown of all event spaces. Review and interpret Banquet Event Orders (BEOs), event resumes, layouts, and diagrams to ensure room sets meet all client specifications and service expectations. Conduct pre-shift team huddles and daily briefings to align on event timelines, safety protocols, and shift objectives. Ensure all setups include appropriate tables, linens, skirting, chairs, staging, podiums, pipe and drape, AV tables, signage, risers, and specialty equipment. Conduct pre-event inspections to confirm accuracy, cleanliness, and readiness of each space - ensuring high standards of visual presentation and uniformity. Adjust room sets promptly in response to evolving client needs or last-minute requests, maintaining a professional and accommodating demeanor. Lead or support turnovers of rooms between functions with a focus on efficiency and timeliness. Coordinate multiple event turnovers throughout the day, especially in high-volume meeting space environments. Serve as the primary on-shift point of contact for the set-up team, collaborating with Event Managers, Banquets, and AV teams to troubleshoot and resolve setup-related issues. Maintain clean, safe, and organized back-of-house and equipment storage areas. Track event-related inventory (tables, chairs, linens, risers, staging, signage) and report damages, shortages, or replacements. Prepare and maintain billable documentation for labor, rental equipment, and event-specific requests to ensure accurate settlement. Use internal systems to document shift completion, inventory usage, equipment issues, and turnover times. Lead by example during peak periods, assisting with physical setup (including lifting, moving, and staging heavy equipment). Train new staff on setup standards, safe material handling, visual setup guidelines, customer service, and SOP compliance. Implement downtime strategies such as deep cleaning, minor equipment repairs, or refresher training sessions for team members. Provide recommendations to leadership on operational improvements, staffing adjustments, and capital equipment needs. Collaborate with the Housekeeping & Event Managers and Scheduling team to develop and adjust labor plans based on the 30-day event forecast. SUPERVISORY RESPONSIBILITIES: Direct supervision of event set-up team including full-time, part-time, and temporary employees. Partner with HR, Housekeeping, and Event Services leadership on hiring, training, evaluations, and corrective action processes. Mentor and develop senior crew leads to support internal leadership growth and succession planning. Foster a work environment that emphasizes safety, efficiency, communication, and teamwork. Qualifications EDUCATION & EXPERIENCE: High school diploma or equivalent required; Associate degree or hospitality coursework preferred. Minimum 2-3 years of experience in a supervisory event set-up role within a convention center, hotel, or public assembly venue. Familiarity with Banquet Event Orders (BEOs), diagrams, and space planning tools such as Social Tables or AutoCAD. Experience coordinating high-volume meeting space turnovers and managing simultaneous setups preferred. SKILLS & ABILITIES: Excellent organizational and time management skills with the ability to manage multiple priorities. High attention to detail and spatial awareness for proper furniture placement and room aesthetics. Strong interpersonal and communication skills; bilingual (English/Spanish) preferred. Ability to work calmly under pressure, lead teams, and adapt to changing event needs. Service-driven attitude with a proactive approach to guest and client requests. Ability to operate, train, and enforce safe use of carts, dollies, lifts, and other handling equipment. Understanding of typical meeting room setups including banquet, classroom, theater, cabaret, and U-shape styles. TECHNOLOGY SKILLS: Proficient in Microsoft Office Suite (Word, Excel, Outlook). Preferred experience with event management software (Social Tables, AutoCAD, Vectorworks). CERTIFICATES, LICENSES, REGISTRATIONS: Valid driver's license OSHA 10- or 30-Hour General Industry Certification preferred Certified Meeting Room Setup (CMRS) - Event Service Professionals Association preferred Forklift Certification preferred Crowd Manager Training Certification preferred PHYSICAL DEMANDS: Must be able to frequently lift, push, and pull up to 50 lbs. Requires standing and walking for long periods, climbing ladders, bending, reaching, and working at heights. Must be able to maneuver equipment and carts across indoor and outdoor event spaces WORKING CONDITIONS: Work is performed in both indoor and outdoor event environments with varying noise levels. Must be available to work a flexible schedule including nights, weekends, holidays, and extended shifts during peak events. Must be available to work flexible hours including evenings, weekends, holidays, and long shifts during major events. WORK SCHEDULE: The work schedule of this position is based on business, event operations, and project needs. Must have the ability to work long and irregular hours which will require a flexible schedule availability including late nights, early mornings, weekends or holidays and the ability to remain available 7 days per week. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Facilities HVAC Technician is responsible for the daily operation, maintenance, and repair of all Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) systems within the Palm Beach County Convention Center. This role ensures all systems operate efficiently and maintain high standards of indoor air quality and occupant comfort. The engineer also oversees HVAC-related work by internal staff and external contractors, manages the Building Automation System (BAS), and supports a variety of departmental functions including comprehensive internal and external customer service. This role pays an hourly rate of $28.00-$30.00 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until December 5, 2025. Responsibilities Operate, maintain, and repair HVAC systems, including active monitoring, management, and troubleshooting of the Building Automation System (BAS), which is currently Metasys by Johnson Controls, to ensure optimal building performance and energy efficiency. Perform corrective (CM) and preventive maintenance (PM) on all HVAC/R equipment and systems, including Variable Frequency Drives (VFDs), ensuring reliable and efficient motor speed control and energy savings. Clean and maintain HVAC and refrigeration coils, ductwork, and related system components. Inspect, calibrate, and adjust HVAC/R systems and control components, including VFDs, for optimal efficiency, safety, and performance. Monitor and improve indoor air quality and building airflow conditions. Coordinate with vendors, contractors, and internal teams; request quotes, order tools, parts, and materials; and manage relationships to meet operational goals. Provide excellent customer service by responding promptly and professionally to both internal departments and external clients, ensuring their HVAC-related needs and concerns are addressed effectively. Research labor and material requirements for projects and provide detailed cost estimates. Clearly communicate work progress and system updates both verbally and in writing to team members, management, and customers. Maintain accurate records of labor hours, parts used, and completed work. Foster a team-focused environment that emphasizes exceptional service, collaboration, and operational excellence. Perform additional related duties as assigned by management. Qualifications Minimum of four (4) years of hands-on experience in HVAC system maintenance and repair. Valid State of Florida Mechanical or EPA HVAC/R A-B license. High school diploma or equivalent; supplemented by trade school or college-level coursework in HVAC or related building systems. Proficient in using Windows-based computer systems. Familiarity with NFPA and OSHA safety regulations. Demonstrated experience working with: Boilers and gas-fired equipment Large water-cooled chillers Commercial refrigeration and ice machines Water filtration systems Experience with digital control systems, including direct management and troubleshooting of Metasys BAS (Johnson Controls), is strongly preferred. Strong working knowledge of Variable Frequency Drives (VFDs), including operational and maintenance aspects. Prior experience in a large-scale venue, such as a convention center or commercial building, is a plus. Highly motivated and detail-oriented, with the ability to work independently. Possession of a valid driver's license with a clean driving record. Ability to interpret and follow written, verbal, and diagram-based instructions, and work flexible hours including nights, weekends, and holidays as required. Demonstrated ability to provide excellent internal and external customer service, with strong communication and interpersonal skills. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Bar Captain oversees the efficient operation of bar functions in the Convention Center, ensuring that car events are executed smoothly and according to client expectations under the guidance of the Director of Food & Beverage. This role involves leading and directing serving staff, coordinating with various departments, and ensuring a high level of customer service. The Bar Captain is responsible for setting up, executing, and breaking down of all bar events, providing leadership and guidance to staff, and ensuring all banr services align with the event's requirements. The Bar Captain will be responsible for enhancing our service offerings, crafting innovative drinks, curating signature cocktails, and contributing to the overall guest experience by elevating the beverage program at our center. This position requires the ability to work weekdays and weekends, with availability for some mornings, noon, and evenings shifts on an on-call/event based schedule. This role will pay an hourly wage of $20 to $23. This position is eligile for a 10% tip out from the tip pool. Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Proven experience as a mixologist or bartender, with a strong background in crafting a diverse range of cocktails. Knowledge of modern mixology techniques, including shaken, stirred, muddled, and layered drinks, as well as classic and contemporary cocktail recipes. A keen interest in elevating beverage offerings through creativity, high-quality ingredients, and unique drink presentations. Reviews Banquet Event Orders (BEOs) to ensure that all details, such as food and beverage, seating, and special requests, etc. are met. Collaborate with the Supervisors and Managers to tailor drink menus for specific events and ensure that all details have been planned for and met. Create signature cocktails and curate innovative drink menus for specific events, drawing inspiration from seasonal ingredients, trends, and guest preferences. Monitor and report guest consumption accuratley. Trains and mentors other bar members in mixology techniques, product knowledge, and guest interaction to improve overall beverage service and maintain consistent quality. Conducts pre-shift meetings with bartending to ensure appearance, uniform, and hygiene standards are being met, assign stations and partners, and review banquet event orders and specialty cocktail offerings. Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory. Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use. Checks room set-up prior to event and meets with Supervisors to make adjustments as needed. Conducts random audits during functions to evaluate beverage service. Ensures that beverages are served at appropriate times, bar sets and menus are displayed properly, sufficient product is available; and up sell opportunities are met. Regularly reviews banquet schedule for changes, calendar of events, and special events. Handle client complaints and issues promptly, working with the event planning team to resolve any challenges. Ensure staff adheres to safety, health, and sanitation guidelines during events. Qualifications Must be 21 years of age or older. Minimum of 6 months experience in a bar-related leadership role. Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). This position requires the ability to work weekdays and weekends, with availability for some mornings, noon, and evenings shifts on an on-call/event based schedule. Must be able to provide a written availbility on a regular and consistent basis to management. Experience working in a fast-paced, high volume catering or restaurant environment as a bartender or mixologist. Must have a High School Diploma, G.E.D. or related Food Service Job Experience. Must acquire and maintain a ServeSafe Food Handlers Card, ServeSafe or eTIPS Alcohol Awareness Certification, and other required compliance trainings. Ability to work in a team-oriented, fast-paced, event-driven environment. Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment. Knowledge of food safety and sanitation regulations. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events. Under general supervision from the Event Manager the Event Coordinator serves as liaison between TMRW Sport Live Events team, event organizers, guests, facility staff, service providers and other stakeholders. Event Coordinators may work alongside an Event Manager or in the absence of an Event Manager. This role will pay an hourly rate of $20.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until December 31, 2025. Responsibilities Advance each show/event with appropriate show/promoter representative in a timely fashion Communicates all event information to the appropriate Departments and staff Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives Communicates in a timely manner with each Department Head regarding specific needs and information for each event Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner Prepares post event report for all events coordinated Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested Preparation of and submission of expenses for event settlement. Attend settlement if required Executes other operational duties as assigned Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints. Take reasonable steps to ensure a high level of customer service is being provided by facility staff Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained. Identify any safety concerns and work with appropriate staff to resolve them. Liaise with public safety officials in the event medical, fire or police personnel respond to the Center. Answer questions and provide information to facility customers Facilitate pre-event and post-event walk through to assess facility condition Perform other duties as required Qualifications 4-year degree from a college or university preferred 1-2 year experience same or similar position in arenas, convention centers, stadiums or theaters preferred Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours) Experience with Microsoft Office products, CAD and Ticketmaster ticketing software preferred Intellectual/Social, Physical Demands and Work Environment: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social Demands: While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers. Physical Demands: While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period Work Environment: The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent's location, and minimal during non-event times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a Public Safety Supervisor at the Miami Beach Convention Center, you will lead a dedicated team ensuring the safety and security of our guests, employees, and partners. You'll oversee and support the security team on your shift, making sure all personnel are fulfilling their critical duties. From patrolling our expansive property and parking lots to securing entry points, you'll be at the forefront of safeguarding every corner of the facility. This role plays a vital part in maintaining order and protection during the dynamic move-in/out of trade shows, conventions, and major events, working hands-on and through your team to create a safe and secure environment for all. This role pays an hourly rate of $17.00-$18.90 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2025. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct Shift Briefings: Lead shift briefings with staff to provide essential information about upcoming events, report any incidents, and discuss other relevant activities. Ensure that all team members are informed and prepared to effectively carry out their duties. Review Department Rover Checklists and Command Center Log to Address Issues: Examine Department Rover checklists and the command center log to promptly communicate any violations or potential safety concerns to the appropriate departments. Follow up to ensure that all identified issues are corrected to maintain a safe and compliant environment. Review Event Specifications and Ensure Task Completion: Thoroughly examine event specifications and ensure that all assigned tasks are completed accurately and on time. Coordinate with relevant teams to confirm that event requirements are met, and everything is in place for a successful event. Manage Building Access Key Cards: Work with the Director and Manager to oversee the issuance, distribution, and tracking of all building access key cards. Ensure that only authorized individuals receive key cards and maintain accurate records to control and monitor access to the building. Maintain and Control Building Access: Oversee and regulate access points to the building, ensuring that attendees, show promoters, contract partners, building contractors, exhibitors during move-in/move-out, and employees are authorized and properly monitored. Implement access control measures to maintain security and manage the flow of people entering and exiting the premises. Maintain and Inventory Security Equipment: Ensure that all security equipment is properly maintained and accounted for. Conduct regular inspections to verify that all equipment is functioning correctly. Report any irregularities, malfunctions, or shortages immediately to ensure the security system's integrity. Provide Customer Service: Deliver high-quality customer service to the public, clients, contractors, and staff. Ensure that all interactions are handled professionally, addressing inquiries, concerns, and requests promptly and efficiently. Ensure the Safety of Individuals and Property: Safeguard the well-being of all individuals and the security of property on the premises. Implement and enforce safety protocols to prevent accidents, theft, or any other threats, ensuring a secure environment at all times. Manage Unruly Individuals: Handle situations involving unruly or disruptive individuals with professionalism and composure. Use appropriate conflict resolution techniques to de-escalate situations while ensuring the safety of all parties involved. Complete Incident Reports: Gather relevant information regarding incidents, write a detailed report or summary of the situation, and submit the completed report to the Manager. Ensure that all pertinent details are accurately documented to support effective review and resolution. Understand and Be Knowledgeable About Fire Safety Systems: Possess comprehensive knowledge of the life safety fire alarm system. Be proficient in identifying and interpreting information on the fire alarm panel and fire station computer. Effectively communicate relevant details to all departments and coordinate with the Fire Department as needed. Report Issues to Public Safety Management: Communicate any issues or concerns to the Public Safety Manager and the Director of Public Safety & Transportation. Ensure that relevant information is conveyed promptly and accurately to facilitate effective decision-making and resolution. Participate in Meetings and Training: Attend scheduled meetings and training sessions, and obtain necessary certifications to ensure that knowledge and skills remain current and relevant to industry standards. Stay informed about the latest developments and best practices in the field. Perform Other Duties as Assigned: Execute additional tasks or responsibilities as delegated by the Manager or Director of Public Safety & Transportation. Adapt to various needs and support the team in achieving departmental goals. First responders: Collaborate with local law enforcement during emergencies or as needed to address the specific security needs of the facility. SUPERVISORY RESPONSIBILITIES: Step into a leadership role as a first-line supervisor, directly overseeing the dedicated team in the Public Safety Department. Lead by example while executing supervisory responsibilities in full compliance with Spectra's policies and applicable laws. Take charge of resolving issues, addressing concerns, and ensuring that staff performance not only meets but exceeds organizational standards Qualifications QUALIFICATIONS: To perform this job successfully, an individual must be able to satisfactorily carry out each essential duty. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE: High School diploma or G.E.D.; some college preferred. At least three years in the security field required. Minimum of one year of supervisory experience in security field required. Security experience in a public assembly facility highly desirable. SKILLS AND ABILITIES: Proficient in all phases of Security Control Systems and security related investigations; to include fire safety procedures, bomb threats and evacuation in the event of an emergency. Is knowledgeable of the duties and the responsibilities of security operations. Pass background check and ability to qualify under existing State security licensing guidelines. Demonstrated the ability to work with minimal supervision. Demonstrate strong customer service skills. Good written, verbal and interpersonal skills are required; also possess the ability to interact with all levels of staff including management. Ability to work irregular hours including, morning, night and overnight shifts, overtime hours (as needed), weekends and holidays. Exemplifies a professional demeanor, polished appearance, and a strong work ethic. COMPUTER SKILLS: To perform this job successfully, the incumbent must possess computer skills; proficiency in Microsoft Office and Outlook is preferred; as well as familiarity with office equipment. CERTIFICATES, LICENSES, REGISTRATIONS: Florida Class D license required. Valid driver's license required. PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Public Safety Supervisor position. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Public Safety Supervisor position. While performing the duties of the Public Safety Supervisor, the employee must be able to communicate effectively, both verbally and in writing. The role frequently involves sitting, using hands and fingers to handle or feel objects, and requires frequent standing, walking, reaching with arms and hands. The position may also involve climbing, balancing, stooping, kneeling, crouching, or crawling as necessary to fulfill job responsibilities. Specific vision abilities required include close vision, necessary for monitoring surveillance systems and reading detailed reports. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will require a considerable amount of walking, climbing, stooping, and possibly heavy lifting. This position requires work in both indoor and outdoor settings, and in inclement weather. It also may be subjected to adverse conditions, including physical contact from hostile individuals. WORKING CONDITIONS: While performing the responsibilities of the Public Safety Supervisor, these work environment characteristics are representative of the environment the Public Safety Supervisor will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Public Safety Supervisor Job. The Public Safety Supervisor works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards. The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. This job description is intended to outline the general nature and level of work being performed; it is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The duties and responsibilities may be modified at any time based on business needs or at the company's discretion, with or without prior notice. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview We are seeking enthusiastic and customer-focused Concessions Attendant to join our team and help deliver an exceptional fan experience at Jungle Island. In this role, you will be the face of our concessions operations, responsible for providing fast, friendly, and accurate service to guests. Your ability to create a welcoming atmosphere, maintain cleanliness and efficiency, and handle food and beverage transactions with a positive attitude will contribute directly to memorable event experiences for our guests. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and takes pride in creating a fun and engaging atmosphere for every guest. The Attendant will operate the Point of Sale system/cash register and collect money for purchased food and beverage items. The Concessions Attendant must maintain excellent attendance and be available to work events as scheduled per business need. This role will pay an hourly rate of $10.98 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline Responsibilities Responsible for greeting guests and taking orders for food and beverage products. Responsible for preparing simple foods and beverages utilizing the company recipes and portion standards. Maintain the highest quality standards and portion consistency. Responsible for accepting payment from guests and making change as necessary. Responsible for keeping the work area and surroundings clean using sanitation standards. Responsible for memorizing the product menu available at each concession location. Assist in clean up and break down of the concession area at the end of the event. Must show demonstrated ability to meet the company standard for excellent attendance. Additional duties as assigned by your immediate supervisor and/ormanagement staff for the successful outcome of an event or customer service situation. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate and alcohol service permit if required by state and federal regulations. Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. Ability to handle cash accurately and responsibly. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Sales Revenue Manager position is responsible for supporting revenue optimization, sales analytics, business evaluation and market research initiatives for the Miami Beach Convention Center (MBCC) and Campus. This role works under the supervision of the Director of Sales & Marketing and closely collaborates with Finance and Event Services. The position coordinates the development of revenue management strategies and supports collaboration across internal departments, venue partners, the Grand Hyatt Miami Beach headquarter hotel and the Greater Miami Convention & Visitors Bureau (GMCVB) to ensure the achievement of revenue targets, economic impact goals, and continuous improvement in sales and revenue generation processes. Key responsibilities include revenue forecasting, performance reporting, business development evaluation, pricing analysis, market trend evaluation, data entry, CRM and finance systems utilization, and AI-driven analytics development. Duties include preparing presentations for stakeholders, creating dashboards, business intelligence (BI) processes and visualizing data for strategic decision-making, collaborating with external partners, and maintaining detail-oriented records and reports. Key responsibilities include revenue system implementation and administration, monthly and annual reporting, goals tracking, data analytics and data entry, filing/records management, day-to-day completion of sales related activities and processes, and upholding exceptional standards of quality and projects as assigned. The ideal candidate for this position will have a background in hospitality revenue management and possess a keen interest in process improvement and optimization. This role pays an annual salary of $75,000-$85,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 19, 2025. About the Venue The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation, the MBCC provides a world-class, state-of-the-art event venue for exceptional conferences, conventions, tradeshows, and meetings. The new 800-room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027. A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC's immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Sales Revenue Management & Analysis Lead efforts in sales revenue management by evaluating current and potential revenue streams, implementing optimization strategies, and evaluating revenue per square footage, discounts, F&B minimums, and dynamic pricing models for all services. Develop and maintain a master business evaluation and revenue scoring dashboard using advanced business analytics and tools such as Excel, Power BI and financial platforms. Design, develop, and manage master quotes/invoices for all services, ensuring flexibility and scalability to meet evolving business needs across departments and venue partners. Provide coordination to the Miami Beach Convention Center (MBCC) for the headquarter hotel room block agreement, including revenue analysis, reporting, and ongoing collaboration improvements. Support integration with Finance and IT to accelerate systems configuration and automation, and ensure seamless flow of data and research across business functions. Design, build, and maintain AI agents and automated workflows to increase efficiency and enhance analytical capabilities. Proactively identifies opportunities in the Momentus Technologies booking system to ensure yield maximization through effective space management. This includes working with Sales, Events and F&B venue partner to adaptexisting bookings to create straight-line availability. Maintain and continually update sales and marketing master analytics dashboards to ensure accurate, real-time access to critical data. Provides analysis and recommendations on booking parameters that maximize the utilization of meeting space.Monitors new bookings for compliance with booking policy and revenue parameters. Create and deliver clear, impactful reporting presentations and visualizations to communicate findings, progress, and recommendations to stakeholders. Conducts semi-annual competitive analysis on pricing of facility rental and services. Makes recommendations on changes to pricing strategies that will assist the MBCC in achieving revenue and profit goals. Economic Impact Analysis & Market Research: Collaborate with the Greater Miami Convention & Visitors Bureau (GMCVB) to coordinate monthly reporting of economic impact analysis, booking insights, and market research projects that shape decision-making, inform competitive strategies, and evaluate the effectiveness of key initiatives. Conduct comprehensive market research and analytics to uncover new opportunities, collect and monitor industry trends, participate in industry data reporting projects and best practices, and provide actionable insights that inform sales and marketing initiatives. Leverage Cvent, industry memberships, prospect lists & databases, committees and work groups. Reporting & Administrative Support: Support the Director of Sales & Marketing (DOSM) and cross-functional teams to ensure alignment with organizational goals, and integrate strategies into broader strategic planning and tracking efforts. Assists with data collection for industry certifications and awards. Assists with annual management plan and reporting. Reviews accuracy of quotes, prices, discounts and contractual requirements in the Event License Agreements. Compiles data and prepares monthly sales reports, annual sales reports, as well as revenue projections, pace, sales & forecasting statistics, space utilization, REVPASQ (Revenue per available square foot), lead conversions, funnel productivity, and booking data of events (database), etc. Assist with the preparation of PowerPoint presentations and monthly statistical reports which include goal tracking and documenting sales and marketing activities, including prospecting efforts and results (KPIs) for the MBCC. Manages reports and dashboards in the Momentus Technologies Booking / CRM platform. Assist with tracking, recording and analyzing of lead generation sources and marketing technology effectiveness. Other duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. Qualifications QUALIFICATIONS: Special Knowledge & Abilities: Advanced oral and written communication skills. Strong orientation to customer service and ability to work with other staff members in the facility. Ability to build rapport with a variety of people and develop alliances to work together toward common goals. Results oriented individual with the ability to meet required sales and marketing goals. Excellent organizational, planning, communication, and inter-personal skills. Ability to undertake and complete multiple tasks. Strong revenue management and analytical skills. Interpersonal techniques in dealing with unique groups and sensitive circumstances. Solid organizational skills; ability to prioritize multiple tasks; project management skills. Versed in proper office/organizational/business etiquette. Ability to work unsupervised and to function both independently and as a team. Ability to occasionally work nights, weekends and holidays as needed. EDUCATION AND EXPERIENCE: Bachelor's Degree from an accredited college or university in public assembly facility management, hospitality management, business administration, data analytics, economics, finance, marketing or a related field. Minimum of 3-5 years of experience in a revenue management or business manager position, at a hotel, convention center or related hospitality industry organization. Other combinations of experience and education that meet these requirements may be substituted. Strong analytical, communication, and interpersonal skills. COMPUTER SKILLS: Demonstrated proficiency with Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint and MS SharePoint, MS Teams and MS Outlook) Knowledge of a Booking System / CRM Knowledge of hospitality revenue management systems Basic knowledge of financial forecasting software and accounting principles Advanced proficiency with analytical, reporting and visualization tools such Excel, Power Bi, Tableau etc. Strong office technology and Business Intelligence (BI) skills Knowledge and skills in working with Artificial Intelligence (AI) platforms and AI agents. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Florida Driver's License. Revenue Management Certification Business Analytics Certificate (for example: Microsoft Power BI) PHYSICAL DEMANDS: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Sales Revenue Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Sales Revenue Manager Job. While performing the responsibilities of the Sales Revenue Manager Job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. WORKING CONDITIONS: While performing the responsibilities of the Sales Revenue Manager Job, these work environment characteristics are representative of the environment the Sales Revenue Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Sales Revenue Manager Job. Incumbent works in an office setting with minimal adverse exposure to environmental hazards. The noise level in the work environment is usually quiet to moderate. WORK SCHEDULE: The work schedule of this position typically involves a 5-day work week Monday through Friday; however, this will fluctuate based upon the needs of the community, a project and/or events. All employees in this position are expected to work in person at the Miami Beach Convention Center. However, exceptions or modifications to this requirement may be considered and approved by senior leadership. Must have the ability to remain available 7 days per week, work long and irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays. Some travel as needed. DRESS CODE: To reflect the professionalism and high standards expected by our guests, clients, and community, all employees, particularly those in leadership and guest-facing roles, are expected to maintain a polished, business-appropriate appearance. This includes neat, professional attire suited to the position and consistent grooming and hygiene. Event Set-Up Supervisors should present themselves in a manner that reinforces their leadership role and upholds the image of the venue at all times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Runner assists the Suite Attendants & Servers in providing suites guests with a pleasant experience. The Runner is primarily responsible for preparing and stocking the Pantry with the appropriate product, utensils & supplies. They assist in the set up and execution of preordered food and beverage items as well as delivery of restaurant orders during the event. Following the event, the Runner will ensure the Pantry is cleaned and restocked. The employee must maintain excellent attendance and be able to work events as scheduled per business need. This role will pay an hourly rate of $15 to $18, plus tips Benefits for PT roles: 401(k) savings plan and 401(k) matching. EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline. Responsibilities Prior to the start of each event, the runner will prepare the Pantry and ensure product is fully stocked and the area is cleaned. Responsible for keeping the restaurant/catering work areas and equipment clean. Assists the Suite Attendants and Servers. Responsible for setting tables and reservations. Assists bartenders in re-stocking or retrieving items needed for the event. Assists serving staff in delivering orders to guest's tables and suites. Responsible for answering the phone and taking orders. Responsible for keeping the Suite work areas and equipment clean. Responsible for assisting in the set up of the Suites and Restaurant. Maintains sanitation, health and safety standards in work areas. Must show demonstrated ability to meet the company standard for excellent attendance. Additional duties as assigned by your immediate supervisor and/or OVG management staff for the successful outcome of an event or customer service situation. Qualifications Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. Ability to speak, read and write in English. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess valid food handling certificate and alcohol service permit based upon your age. Excellent customer service skills. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.