Oakland County Community Mental Health jobs - 56 jobs

Job Description Under the general direction of the Chief Medical Officer, the Medical Director of Crisis Continuum Services provides clinical and administrative leadership for OCHN's crisis system, including Crisis Assessment & Triage, Crisis Stabilization Unit (CSU), Crisis Residential Unit (CRU), Sober Support Unit, Mobile Crisis, and Crisis Line/Hotline. This physician will lead the redesign and ongoing operation of an integrated, evidence-based crisis continuum, set clinical standards, and serve as final medical authority for crisis-related determinations. Recommended allocation: 50% clinical / 50% administrative (alternative track available: 75% clinical / 25% administrative depending on program volume and leadership coverage). Essential Functions Clinical Care and Oversight Performs all duties and responsibilities of a psychiatrist; provides high-quality, cost-effective care consistent with licensing, accreditation, and payer standards. Conducts and/or supervises psychiatric evaluations, medication management, suicide and violence risk assessments, and substance intoxication/overdose/withdrawal assessments (including the use of structured assessment tools and symptom screening questionnaires); within crisis workflows determines level of care (e.g., ED transfer, inpatient, CSU, CRU, partial hospital, outpatient). Provides final clinical disposition decisions and physician certifications as required (e.g., involuntary petitions/clinical certifications under the Michigan Mental Health Code). Ensures timely documentation in the EHR and adherence to HIPAA and 42 CFR Part 2. Leadership and Program Direction Serves as the lead medical authority across the Crisis Continuum; designs protocols, care pathways, and escalation algorithms consistent with SAMHSA Crisis Guidelines and MDHHS expectations. Leads the build-out of Crisis Assessment & Triage services, integrating psychiatrists and Advanced Practice Providers (APPs) with nurses, bachelor's-level clinicians, counselors, social workers, and psychologists, leading this multi-disciplinary team to deliver rapid, reliable, evidence-based care and disposition determinations. Partners with internal teams, hospitals/EDs, law enforcement, EMS, and community providers to ensure warm handoffs and least-restrictive, recovery-oriented care transitions. Supervision & Collaboration Serves as collaborating physician of record for APPs; provides regular chart audits, scope-of-practice oversight, and timely case consultation. Leads daily/shift huddles and interdisciplinary rounds (nursing, crisis clinicians, peers, behavioral health technicians (BHTs)/milieu staff, discharge planners) to resolve barriers, update risk, and finalize dispositions. Provides clinical supervision to medical students, residents, and fellows. Quality, Compliance, and Performance Designs and monitors quality measures and key performance indicators (KPIs) (e.g., time to triage, time to disposition, 23-hour utilization, return-in-crisis rates, warm handoff completion). Ensures compliance with all relevant OCHN policies/procedures, MDHHS/Medicaid requirements, accreditation standards, and the Michigan Mental Health Code; participates in Root Cause Analyses and special reviews. Oversees utilization review for level-of-care decisions, second opinions, and re-evaluations for individuals awaiting placement. Serves on OCHN Medical Directors' Advisory Group (MDAG) and other committees as directed by OCHN Chief Medical Officer. Education & Workforce Development Develops and delivers training (risk tools, de-escalation, medication algorithms, triage workflows); helps develop curricula for medical student, resident, and fellow rotations (in addition to clinical supervision). Promotes a culture of person-centered, trauma-informed, and recovery-oriented practice across teams. Administrative Responsibilities Co-leads strategic planning, development of staffing models (psychiatrists/APPs), scheduling, and coverage plans for 24/7 operations; contributes to budgeting, grants, and regulatory reporting. Coordinates with OCHN Core Provider Agencies (CPAs), Medicaid Health Plans, and other community providers to support integration and care continuity. Job Requirements and Qualifications Education: MD or DO from an accredited medical school. Training Requirements (licenses, programs, or certificates): Board Certified (or eligible) in Psychiatry; Michigan medical license; Michigan Controlled Substance License; DEA registration; BLS. Preferred additional fellowship training and board certification (e.g., Addiction Psychiatry, Child and Adolescent Psychiatry, Consultation-Liaison Psychiatry, Forensic Psychiatry, or Geriatric Psychiatry). Experience Requirements: Minimum 5 (five) years post-residency clinical experience, including crisis/emergency psychiatry. Preferred Requirements: Prior supervisory/leadership experience is preferred. Job Specific Competencies/Skills: Deep knowledge of the Michigan Mental Health Code; MDHHS policy; Medicaid/PIHP requirements; SAMHSA Crisis Guidelines; suicide and violence risk assessment; psychopharmacology; co-occurring SUD care; EHR documentation; HIPAA/42 CFR Part 2. Leadership, communication, teaching, and data-driven QI skills; ability to work effectively, confidently, and respectfully with diverse populations and partners. A high sense of personal and professional ethics and integrity. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information Position may include evening/weekend/holiday coverage; on-site presence at the RCC with hybrid work for administrative tasks when appropriate. Full-time employment with benefits preferred; qualified part-time/contract arrangements will be considered to meet service needs. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. Salary will be commensurate with experience. The information provided above highlights the key aspects of the role OCHN is looking to fill. It is not meant to be an exhaustive list of responsibilities and duties, as these may change based on business needs. The chosen candidate will receive a competitive salary based on experience, along with a comprehensive benefits package that includes a range of medical insurance options, dental and vision coverage, and more. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Description Under the general direction of the Chief Medical Officer and the Medical Director of Crisis Continuum Services, the Crisis Continuum Services Psychiatrist provides evaluation and treatment to individuals experiencing a behavioral health crisis and leads a multi-disciplinary clinical team providing support to persons served by OCHN's crisis system, including Crisis Assessment & Triage, Crisis Stabilization Unit (CSU), Crisis Residential Unit (CRU), Sober Support Unit, Mobile Crisis, Crisis Line/Hotline, and Behavioral Health Urgent Care. This physician will play a critical role in overseeing crisis-related determinations, facilitating the operation of an integrated, evidence-based crisis continuum that meets clinical standards and employs best practices while ensuring resources are responsibly allocated. Essential Functions Direct Clinical Care Performs all duties and responsibilities of a psychiatrist; provides high-quality, cost-effective care consistent with licensing, accreditation, and payer standards. Conducts and/or supervises psychiatric evaluations, medication management, diagnostic study (e.g., labs, imaging, ECG) interpretation, suicide and violence risk assessments, and substance intoxication/overdose/withdrawal assessments (including the use of structured assessment tools and symptom screening questionnaires); within crisis workflows determines level of care (e.g., ED transfer, inpatient, CSU, CRU, partial hospital, outpatient). Provides clinical disposition decisions and physician certifications as required (e.g., involuntary petitions/clinical certifications under the Michigan Mental Health Code). Ensures timely documentation in the EHR and adherence to HIPAA and 42 CFR Part 2. Leadership and Program Support Supports the Medical Director of Crisis Continuum Services; implements protocols, care pathways, and escalation algorithms consistent with SAMHSA Crisis Guidelines and MDHHS expectations. Leads a multi-disciplinary team consisting of psychiatrists, Advanced Practice Providers (APPs), nurses, bachelor's-level clinicians, counselors, social workers, and psychologists to deliver rapid, reliable, evidence-based care and disposition determinations. Interfaces with relevant internal teams, hospitals/EDs, law enforcement, EMS, and community providers to ensure warm handoffs and least-restrictive, recovery-oriented care transitions. Supervision & Collaboration Leads daily/shift huddles and interdisciplinary rounds (nursing, crisis clinicians, peers, behavioral health technicians (BHTs)/milieu staff, discharge planners) to resolve barriers, update risk, and finalize dispositions. Provides clinical supervision to medical students, residents, and fellows. May serve as collaborating physician of record for APPs; provides regular chart audits, scope-of-practice oversight, and timely case consultation. Promotes a culture of person-centered, trauma-informed, and recovery-oriented practice across teams. Quality, Compliance, and Performance Adheres to quality measures and key performance indicators (KPIs) (e.g., time to triage, time to disposition, 23-hour utilization, return-in-crisis rates, warm handoff completion). Complies with all relevant OCHN policies/procedures, MDHHS/Medicaid requirements, accreditation standards, and the Michigan Mental Health Code; participates in Root Cause Analyses and special reviews as directed by the Chief Medical Officer or Medical Director of Crisis Continuum Services. Serves on OCHN committees as directed by OCHN Chief Medical Officer. Job Requirements and Qualifications Education: MD or DO from an accredited medical school. Training Requirements (licenses, programs, or certificates): Board Certified (or eligible) in Psychiatry; Michigan medical license; Michigan Controlled Substance License; DEA registration; BLS. Preferred additional fellowship training and board certification (e.g., Addiction Psychiatry, Child and Adolescent Psychiatry, Consultation-Liaison Psychiatry, Forensic Psychiatry, or Geriatric Psychiatry). Experience Requirements: Completion of accredited psychiatry residency program. Consideration of part-time employment/contractual engagement may be given to fully licensed PGY-4 psychiatry residents and fellows interested in moonlighting Preferred Requirements: Prior experience working in crisis/emergency settings is preferred. Job Specific Competencies/Skills: Working knowledge of the Michigan Mental Health Code; MDHHS policy; Medicaid/PIHP requirements; SAMHSA Crisis Guidelines; suicide and violence risk assessment; psychopharmacology; co-occurring SUD care; EHR documentation; HIPAA/42 CFR Part 2. Leadership, communication, teaching, and data-driven QI skills; ability to work effectively, confidently, and respectfully with diverse populations and partners. A high sense of personal and professional ethics and integrity. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Position may include evening/weekend/holiday coverage; on-site presence at the RCC with hybrid work for administrative tasks when appropriate. Full-time employment with benefits preferred; qualified part-time/contract arrangements will be considered to meet service needs. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. The information provided above highlights the key aspects of the role OCHN is looking to fill. It is not meant to be an exhaustive list of responsibilities and duties, as these may change based on business needs. The chosen candidate will receive a competitive salary based on experience, along with a comprehensive benefits package that includes a range of medical insurance options, dental and vision coverage, and more. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Autism Services Coordinator screens to determine appropriate level of care and eligibility for Oakland Community Health Network services primarily for persons with intellectual/developmental disabilities (I/DD) and will complete the screening process for any ABA service requests. May also be assigned children with emotional disturbances and/or adults with mental illness. This position is both office and community-based and will require the ability to travel in the Oakland County area as needed. Flexibility in scheduling is also required. Essential Functions Welcome all individuals in need with excellent customer service skills,empathy,and support. Ensure adequate,accurateandtimelyeligibility screenings. Assistsin determination of eligibility for Medicaid specialty services and supports, based upon screening and coordination with OCHN Access Team and OCHN Clinical Diagnosticians. Be able to complete all documentation accurately and completely within theappropriate timeframes. Set intake appointments with Core Provider Agencies and other community agencies. Understand and adhere toestablished Quality Improvement Indicators and Due Process timelines. UnderstandOCHNprovider network and be able to inform appropriate and availablechoiceof agency and services to those who are deemed eligible for OCHN-funded services. Havea knowledgeof multiple community resources and communicate these resources to individuals who are in need and/or do not meet criteria for OCCMHA services. Be able to link individuals/families to and coordinate with mental health crisis services whenappropriate. Provide screening for individuals requesting ABA, coordinate ADOS appointments and link to chosen provider as needed. Advocates for youth and families to reducewaittimes tostart ofsupportand services. Collect all necessary documentation and data for OCHN. Understand ABA and Core Provider wait list policies and procedures and be able to appropriately place individuals on the waitlist when necessary. Other duties as assigned. Job Requirements and Qualifications Education: Master's degree in relevant disciplinerequired Training Requirements (licenses, programs, or certificates): State of Michigan license, certificationand /or registration as, Psychologist (LLP, LP), Social Worker (LMSW/LLMSW), Counselor (LPC/LLPC), or Marriage and Family Therapist (LMFT/LLMFT). For children's services -maintain/attain 24 hours annually of child-specific training (Child Diagnostic and Treatment Professional) Experience Requirements: Minimum of 3 three (3) years relevant experience providing services to individuals with intellectual/developmental disabilities and/or serious emotional disturbance. Preferred Experience: Experience with the OCHN network. Job Specific Competencies/Skills Strong interpersonal and communication skills. Be able to articulate a complex service system whileestablishingpositive rapport with individuals in need. Create a welcoming environment thatdemonstratesempathy and non-judgment. Knowledge of OCHN provider network and how to accessadditionalcommunity services. Demonstratesa highlevelofproficiencywith Word, Excel, database, and other relevant software programs. Demonstratesa highlevel of interpersonal skills both in direct personal interactions and on thetelephone. Demonstrateshighlevel of oral and written communication skills. Demonstrates ability to handle a high volume ofrelatively complexassignments accurately andtimely. Demonstrates organizational skills needed toestablishoffice procedures andmaintainfiles and records. Knowledge and understanding of admission and discharge criteria for each treatment program and be able todetermineand designateappropriate levelsof care. Knowledge of screening andassessmentinstruments for autism and other behavioral health disorders. Knowledge of DSM-V. Knowledge of Michigan Mental Health Code. Understanding ofrecipient rights policies. Understanding of trauma informed principles. Knowledge of LOCUSandMichiCANS. Knowledge of substantial functional limitations. Knowledge of Children's SED Waiver requirements. Ability to use basic intervention skills. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization;demonstratingloyalty to the organization and its mission and values;maintainingsocial, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Activelyidentifyingnew areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Settinghigh standardsof performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.(Communication) Additional Information Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or withouta reasonableaccommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Summary The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team. Essential Functions Effectively utilizes multiple applications to access and extract data for analysis by Clinical Practice Team members. Serve as backup to other Support Specialists and Administrative Assistants. Establish and maintain administrative procedures, files, and records for respective team. Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations. Conduct research as required for Team Manager/Department Director and team members. Develop new and special report formats as required. Answer phones and respond to general inquiries regarding departmental policies and procedures. Work with team members to collect data and prepare for accreditation audits. May result in the need to compile data and prepare reports. Additional duties, as assigned. Job Requirements and Qualifications Education : High School Diploma or GED. Experience Requirements: Minimum of four (4) years related clerical or technical support experience. Related coursework at a business school, college or university may be substituted for up to two (2) years' experience. Job Specific Competencies/Skills: Demonstrated high level of proficiency with Word, Excel, database, and other relevant software programs. Work with team members to organize and present data for analysis for continuous quality improvement projects and accreditation (NCQA) and external audits. Demonstrated high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrated high level of oral and written communication skills. Demonstrated ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrated organizational skills needed to establish office procedures and maintain files and records. Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

As an Emergency Medical Technician (EMT) on the Sober Support Unit (SSU), you work as part of a multidisciplinary team to monitor and assist individuals in acute detox situations. The SSU is a short-term, 24-hour program for adults experiencing the side effects of drug and alcohol misuse. The goal is to provide a safe, supportive environment and a connection to follow-up treatment. Essential Functions: Perform initial and ongoing care assessments for individuals with chronic or non-urgent health issues. Monitor person's served health Obtain and monitor vital signs to ensure stable health and safe withdrawal. Assist in medication: Help individuals in self-administering medication as ordered by a physician. Document all care: Complete detailed, timely, and accurate documentation of all assessments, interventions, and observations. Administer first aid for any non-life-threatening health conditions. Intervene in detox situations: Provide immediate assistance and intervention for individuals experiencing acute symptoms of detoxification. Maintain a supportive environment: Contribute to a non-judgmental, engaging, and empathic atmosphere. Collaborate with the team: Work effectively with other staff, such as peer support specialists, to provide integrated care. Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): Certified Emergency Medical Technician (EMT) license BLS Certification Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Description The Access Screener assists the public in a warm and welcoming manner with requests for mental health, IDD, and substance abuse services by providing information, referrals, screening, and assessment of eligibility for public behavioral health services in Oakland County for children with emotional disturbances, adults with mental illness, persons with substance use disorders and persons with intellectual/developmental disabilities. When individuals are not eligible for public behavioral health services, Access Screeners coordinate and collaborate with other entities that can support individuals in meeting their immediate needs. Essential Functions Under direction: Welcome all individuals in need with excellent customer service skills, empathy, and support. Ensure adequate, accurate and timely eligibility screenings. Determine eligibility for Medicaid specialty services for those seeking mental health, intellectual and developmental disabilities and substance use services and determine the appropriate level of care by utilizing clinical, level of care tools (LOCUS, CAFAS, ASAM,). Provide a provisional diagnosis to individuals appropriately. Be able to complete all documentation accurately and completely within the appropriate time frames. Be the link to the ADOS clinicians to determine if the Autism benefit is appropriate for individuals, education of benefit and complete tool prior to referral (SCQ or MCHAT). Set intake appointments with provider agencies and other community agencies. Complete Second Opinion determinations for persons found ineligible for services through OCHN. Adhere to established Quality Improvement Indicators. Understand OCHN provider agencies and be able to inform appropriate and available choice of agency and services to those who are deemed eligible for OCHN services. Have a knowledge of multiple community resources and communicate these resources to individuals who are in need and/or do not meet criteria for OCHN services. Understand and review County of Financial Responsibility (COFR) guidelines and refer any possible COFR individuals to Access Supervisor for follow up. Be able to link and coordinate with Crisis Providers in the event that a person is in a crisis during an Access screening. Collaborate and coordinate as needed with internal and external providers. Collect all necessary documentation and data for OCHN. Understand wait list policies and procedures and be able to appropriately place individuals on the waitlist when necessary. Other duties as assigned. Job Requirements and Qualifications Education: Individual must possess a master's degree in a mental health field. Must have a valid clinical license as listed below. ***Bilingual in Spanish desirable*** Training Requirements (licenses, programs, or certificates): LLP, LP, LMSW, LPC, LMFT, LLMSW, LLPC CAADC, CADC, CCS, CPS, CPC-R, CCDP or development plan preferred. Experience Requirements: 1 year minimum of Behavioral Health or Substance Use disorder experience. Preferred Requirements: Knowledge of OCHN provider network, and how to access additional community services. Knowledge and understanding of admission and discharge criteria for each treatment program and be able to determine and designate appropriate levels of care. Knowledge of DSM-IV TR and DSM-V criteria. Knowledge of Michigan Mental Health Code. Knowledge of Children's SED Waiver requirements. Knowledge of LOCUS, CAFAS, and ASAM requirements. Knowledge of substantial functional limitations. Job Specific Competencies/Skills: Strong interpersonal and communication skills. Be able to articulate a complex service system while establishing positive rapport with individuals in need. Create a welcoming environment that demonstrates empathy and non-judgment. Demonstrates a high level of proficiency with Word, Excel, online search engines, and other relevant software programs. Demonstrates a high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrates high level of oral and written communication skills. Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrates organizational skills needed to establish office procedures and maintain files and records. Understanding of recipient rights policies. Understanding of trauma informed principles. Ability to use basic intervention skills. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. Work performed in an office environment. Days (32 hours per week Friday, Saturday, Sunday, and Monday) Days = 8 a.m. - 4:30 p.m. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Sober Support Unit Peer Recovery Coach engages individuals seeking SUD services and uses motivational interviewing to motivate an individual to continue through with services. Essential Functions: Provide a warm and welcoming environment for person's served Provide short-term, intensive, recovery-oriented services to adults experiencing a Sud crisis Provide recovery coaching to individuals to help them engage and continue to withdrawal management or residential treatment services Communicate hope and the possibility of recovery through group sessions. Contribute to a warm and welcoming atmosphere for individuals served. Engage actively with team members and other departments. Document interactions and progress accurately in the Electronic Health Record Conduct intakes onto the unit Refer individuals to appropriate access points Other duties as assigned Job Requirements and Qualifications: Education: High School Diploma or GED Training Requirements (licenses, programs, or certificates): CCAR or State Certified Peer Recovery Coach Experience Requirements: Experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities preferred. Experience in providing services in the public sector preferred. Job Specific Competencies/Skills: Ability to build positive relationships with contractors and community partners. Knowledge of Health Care Systems desired Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services Demonstrated effective interpersonal skills. Demonstrated ability to work effectively in a team environment. Demonstrated effective negotiation skills. Demonstrated effective written and oral communication skills. Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information: Travel required, physical requirements, on-call schedules, etc.: Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Mobile Crisis Supervisor works directly under the supervision of the Manager of Crisis Assessment and Mobile Crisis. This position provides daily leadership, oversight, and clinical supervision to the Mobile Crisis Team, ensuring high-quality, trauma-informed crisis response across community, home, and office settings. The Supervisor is responsible for team operations, staff development, service coordination, quality improvement, and adherence to all clinical, safety, and documentation standards. This position will work 3, 12-hour shifts per week. Essential Functions Provide daily supervision, coaching, and clinical guidance to Mobile Crisis Clinicians, Peers, and other crisis response staff. Ensure all crisis response services comply with HIPAA, mandated reporting, MDHHS requirements, OCHN policies, and evidence-based crisis standards. Oversee day-to-day operations of mobile crisis services, ensuring timely response, appropriate triage, and high-quality customer service. Review and monitor documentation, assessments, safety plans, and care coordination activities to ensure accuracy, completeness, and compliance. Facilitate monthly team meetings focused on problem solving, morale, workflow improvement, and professional development. Conduct routine field supervision, case consultations, and real-time coaching, with emphasis on trauma-informed care and de-escalation. Lead team onboarding, support training activities, and ensure staff competency in crisis assessment, community-based response, and stabilization practices. Monitor performance metrics, staff productivity, and key operational indicators; develop action steps for improvement when needed. Complete incident reports and implement corrective action plans in collaboration with leadership. Assist with developing and updating crisis response policies, procedures, protocols, warm transfer processes, and documentation workflows. Collaborate with IT to address EHR issues, update forms, and improve workflow efficiency. Maintain strong relationships with law enforcement, hospitals, schools, EMS, and community partners to ensure coordinated crisis response. Provide support and guidance during complex or high-acuity crisis calls, including on-site or virtual consultation. Participate in the rotational on-call schedule to provide leadership support after hours. Present reports and updates on service outcomes, data trends, customer service issues, and quality initiatives to leadership and external stakeholders. Serve on committees focused on safety, crisis services, suicide prevention, and system-level improvement. Coordinate with internal departments to address service delivery barriers and ensure smooth transitions of care. Perform other related duties as assigned. Job Requirements and Qualifications Education Master's degree in a human services field (social work, psychology, counseling, family services, sociology, criminal justice). Full clinical licensure required (LMSW, LPC, LLP, or equivalent). Training Requirements (licenses, programs, or certificates): Basic Life Support (BLS) Active clinical license in good standing Completion of agency-specific onboarding and crisis intervention training Ongoing professional development in crisis assessment, trauma-informed care, and behavioral health best practices Experience Requirements: Minimum of 2 years of experience in a crisis setting (psychiatric hospital, crisis center, mobile crisis, or similar). Minimum of 2 years of leadership experience, preferably in a managed care or behavioral health setting. Preferred Experience: Experience working with electronic health record systems Strong customer service and conflict-resolution experience Experience with crisis de-escalation and safety planning Experience working with individuals with severe mental illness, SUD, or IDD Experience working with children and youth with serious emotional disturbance Experience performing crisis assessments in community-based settings Experience with data entry, reporting, and workflow management Job Specific Competencies/Skills: HIPAA Microsoft 365 Recipient Rights Michigan Mental Health Code Medicaid Manual Crisis intervention best practices and national guidelines Soft Skills Strong interpersonal and communication skills Advanced organizational and time-management abilities Data analysis and performance monitoring Strategic planning and operational leadership Trauma-informed crisis intervention Clinical knowledge of mental health, substance use, and suicide prevention Conflict resolution and de-escalation skills Ability to work both independently and as part of a multidisciplinary team Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Under the direct supervision of the Unit Charge Nurse, the Behavioral Technician helps maintain a safe, supportive, and therapeutic environment for individuals in mental health crisis. This role requires emotional sensitivity, adaptability, and proactive behavioral observation. Working closely with a multidisciplinary team, the technician monitors individuals, assists with daily activities, and responds compassionately to behavioral changes. The ideal candidate is empathetic, person-centered, and thrives in dynamic settings. This position will work 3.12-hour shifts with rotating weekends. Essential Functions Assist Nursing staff with duties as directed, for example: patient supervision, vitals, room searches, patient searches, etc. Recognizes, responds to, and assists in crisis situations and provides interventions as necessary. Delivers indirect and selected direct patient care as directed by facility leadership. Conducts intake processes, searches of belongings and patients and completes BAC's and drug screen observations as directed by facility leadership. Monitors patient activity and documents any significant patient issues. Records rounds and ensures patient safety as specified in EHR. Conducts regular facility and grounds checks, advising facility leadership of any irregularities or safety concerns. Notifies and reports any health and safety issues, significant patient concerns and any out of the ordinary occurrences to facility leadership immediately. Completes all documentation requirements prior to the end of the shift. Performs basic housekeeping duties. Facilitates and leads daily groups as directed by facility leadership if applicable. Attends all staff meetings and in-service trainings. Completes all online training, policy verification, and ensures that their employee HR file is kept up to date. Job Requirements and Qualifications Education: High school diploma or GED; Associate degree or higher preferred Licensure: Valid driver's license required Training Requirements (licenses, programs, or certificates): BLS Recipient Right's De-escalation training Completion of agency-specific onboarding and crisis intervention training Ongoing professional development in trauma-informed care and recovery coaching Experience Requirements: Minimum of 1 year of experience working with a crisis, hospital or school environment. Preferred Experience: Experience in working with Electronic Health Record systems Experience in customer service Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Background in recovery-oriented or trauma-informed care environments Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills De-escalation and conflict resolution Clinical knowledge of mental health and suicide prevention Strong time management Ability to remain calm and supportive in high-stress situations Flexibility to adapt to evolving needs and schedules High emotional intelligence and empathy Strong critical thinking and decision-making abilities Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Description The Crisis Hotline Professional works directly under the supervision of the Manager-Crisis Hotline and Front Desk. The Resource and Crisis Hotline Professional provides immediate, compassionate support to individuals experiencing emotional distress, mental health crises, or seeking behavioral health resources. This role involves responding to calls, texts, and chats with professionalism and empathy, conducting risk assessments, and coordinating appropriate interventions. The professional ensures accurate documentation, follows agency protocols, and collaborates with team members to deliver trauma-informed, person-centered care. This position plays a vital role in promoting safety, stability, and access to services for individuals in need. This is a 24/7 facility with shifts available across all hours. Compensation is based on experience. Essential Functions Respond to crisis calls, texts, and chats with empathy, professionalism, and urgency. Conduct suicide and safety risk assessments using approved tools and protocols. Provide immediate emotional support, crisis de-escalation, and short-term counseling. Offer referrals to local mental health, substance use, and social service resources. Develop and implement crisis-related safety plans in collaboration with the individual. Engage emergency services (e.g., 911, mobile crisis teams) when necessary for safety. Document all interactions accurately in the electronic health record (EHR) or call system. Maintain caller confidentiality and adhere to HIPAA and agency privacy policies. Participate in regular supervision, team meetings, and ongoing training. Monitor for high-risk situations such as suicidal ideation, abuse, or frequent callers. Provide follow-up support and ensure warm hand-offs to appropriate services. Support and mentor volunteers or new staff as needed. Maintain up-to-date knowledge of crisis intervention techniques and community resources. Communicate effectively with team members to ensure continuity of care. Uphold ethical standards and demonstrate cultural sensitivity in all interactions. Perform other duties as assigned to support crisis response operations. Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice). Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum two years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Strong time management Strong written and oral communication De-escalation and conflict resolution Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Clinical knowledge of mental health and suicide prevention Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Under the supervision of the Director of the Crisis Residential Unit, the chef will oversee and execute all components of food service operations, including menu development, grocery purchasing, food ordering, and meal preparation. This role ensures that all CRU food service activities are carried out efficiently and in full compliance with food safety and sanitation requirements. Essential Functions Foster a supportive, empathetic, and engaging kitchen environment. Maintain a clean, organized, and safe workspace. Plan, order, and oversee daily meal service for up to ___ individuals. Monitor food preparation, portioning, and presentation. Supervise individuals involved in kitchen and meal preparation tasks. Manage kitchen inventory, control costs, and monitor adherence to budget. Develop modified menus for individuals with dietary restrictions. Ensure compliance with sanitation, safety, and food storage standards in alignment with State of Michigan Licensing requirements. Oversee procurement and maintenance of food service equipment and supplies. Follow Quality Improvement Indicators and all agency policies. Prepare occasional special meals, snacks, or event-related food as assigned. Perform other duties as assigned. Job Requirements and Qualifications Education: High School diploma or equivalent Training Requirements (licenses, programs, or certificates): Valid driver's license and clean driving record ServSafe or other comparable food preparation certification, required Experience Requirements: Prior experience in behavioral health setting. Minimum of 1 year experience in food preparation and service Minimum of 1 year experience working with people with disabilities, preferred Job Specific Competencies/Skills: Ability to work independently and as part of a team Excellent organizational and time-management skills Strong analytical and problem-solving skills Ability to remain calm and focused under pressure Empathy and strong ethical standards Understanding of mental health recovery and the impact of nutrition on well-being Familiarity with trauma-informed, recovery-oriented care in behavioral health settings Ability to operate standard office equipment Effective interpersonal skills with staff, clients, and vendors Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Regulatory compliance Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

This analyst works within the UM/UR and Crisis Departments. This person is responsible for providing clinical oversight, advocacy, and authorization for individuals being assessed for higher levels of care. The Analyst will complete retrospective reviews, specialist reviews and is also responsible for promoting appropriate, effective, and efficient use of resources via initial authorizations and concurrent reviews of acute care authorizations. Essential Functions Assess verification of insurance, county of financial responsibility (COFR), and ensure that acute care criteria guidelines have been met. Provide timely and comprehensive analysis of acute care initial authorizations according to established clinical protocols and diagnostic criteria. Assist individuals in accessing necessary crisis services as medically appropriate and in the least restrictive environment. Leverages clinical knowledge, business rules, regulatory guidelines, policies and procedures to determine clinical appropriateness for acute care authorizations. Support strategies to comply with state, federal, CARF, NCQA, and HEDIS regulations/initiatives. Provide support to community partners and network staff related to acute services and best practices. Determines clinical appropriateness for Specialist Reviews and Specialist Approvals. Conducts concurrent clinical case reviews as requested and provides recommendations for follow up. Conducts retrospective reviews of service provision to ensure services were provided in the appropriate amount, scope, and duration to reasonably achieve goals as outlined in the Individualized Plan of Service. Utilizes knowledge of protocols and audit tools to conduct clinical audits and ensures inter-rater reliability within timeframes outlined. Conducts retrospective reviews for acute care admissions utilizing the MCG Parity Tool and completes comprehensive reviews of acute care admissions. Reviews and contributes to the development and continuous updating of protocols, audit tools, procedures, and processes within the Utilization Management department. Additional duties as assigned. Job Requirements and Qualifications Education : Master's degree in relevant discipline required. Training Requirements (licenses, programs, or certificates): State of Michigan license, certification and / or registration as, Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), Marriage and Family Therapist (LMFT) or Nurse (RN). For children's services - maintain/attain 24 hours annually of child-specific training (Child Diagnostic and Treatment Professional). Experience Requirements: Minimum of two years' experience working in the human health and service field. Preferred Experience: Experience in working with electronic health records Prior experience working in a crisis or psychiatric hospital service environment (hospital, crisis center, community mental health agency, ACT team) Experience with data entry Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Demonstrates effective interpersonal skills. Demonstrates ability to work effectively in a team environment. Demonstrates effective negotiation skills. Demonstrates effective written and oral communication skills. Demonstrates effective computer skills. Demonstrates effective project management/organizational skills. Demonstrates effective de-escalation and problem-solving skills Knowledge Requirements: Knowledge of medically necessary criteria for acute care behavioral health treatment Knowledge of the Michigan Mental Health Code, HIPPA, Medicaid Provider Manual Knowledge of the clinical care process-crisis continuum (screening, crisis assessment, treatment planning, case management and continuing care) Knowledge of the practices and principles of psychological, emotional, and social assessment and diagnosis Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making individuals and their needs a primary focus of one's actions; developing and sustaining productive relationships, recognizing that the individual is the person served. (Individual Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information ( Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN. All shifts are virtual Must be available for meetings and events which may occur outside of standard office hours. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

We're hiring for two part-time supervisor positions at our Resource and Crisis Center in Pontiac, MI. Each position works one 12-hour shift per week, in person. Day Shift Supervisor: 7:00 AM - 7:30 PM Night Shift Supervisor: 7:00 PM - 7:30 AM These roles supervise front desk operations and support Crisis Service Specialists, ensuring a welcoming and clinically focused environment for individuals seeking help. The RCC operates 24/7, but these positions are strictly part-time (one day per week). Essential Functions Train front desk staff in trauma-informed practices, crisis response protocols, and HIPAA compliance; provide ongoing coaching and support Conduct regular one-on-one supervision and team meetings (at least monthly) to promote staff development, address concerns, and reinforce best practices Develop, implement, and update procedures that support efficient and clinically sound front desk operations Monitor and analyze cycle time from arrival to transfer to crisis service providers, identifying and resolving delays or service gaps Create and maintain staff schedules to ensure consistent coverage across all shifts, including weekends and holidays; proactively identify and coordinate coverage for staffing gaps due to call-offs, vacancies, or increased service demand Mitigate barriers to timely service transfers by collaborating with internal teams and external partners Build and maintain professional relationships with crisis provider leadership to support seamless coordination and service delivery Demonstrate and model effective crisis intervention and de-escalation techniques; provide real-time support to staff during high-acuity situations Oversee inventory management, including ordering and restocking supplies and resources designated for people served Ensure the front desk and lobby areas remain clean, organized, and welcoming Communicate security concerns-including contraband, threats, or behavioral risks-to all relevant RCC entities in a timely and coordinated manner Take a proactive role in guiding and managing all safety efforts- overhead pages, facilitating evacuation of the lobby, etc. Participate in agency meetings, supervision, and required training to stay current with policies, procedures, and best practices Perform other duties as assigned to support the mission and operations of the Resource and Crisis Center Job Requirements and Qualifications Education: Bachelor's degree in a human service-related field (social work, psychology, counseling, family services, sociology, criminal justice) OR 3+ years of related Crisis leadership experience. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Clinical License Experience Requirements: Minimum three years of experience working in a human or medical service environment (school, hospital, crisis center, call center, community mental health agency). Minimum of 1 year of leadership experience working within a managed care, behavioral health or hospital setting Preferred Experience: Experience in working with electronic health records Experience in customer service Experience with data entry Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Data Analysis Strategic Planning Strong written and oral communication De-escalation and conflict resolution Strong leadership and problem-solving skills Clinical knowledge of mental health and suicide prevention Strong time management Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Physician Assistant is responsible for diagnosing psychiatric disorders, completing comprehensive psychiatric evaluations, evaluating the need for medication management, and monitoring of medication response for individuals, who are incarcerated at the Oakland County Jail. This role involves collaborating with a multidisciplinary team, including Jail Caseworkers, Psychiatrists, Nurse Practitioners, Physicians, Support Staff, etc. This position is intended to provide in-person care with the potential for remote work (hybrid schedule). Essential Functions Provide psychiatric services to individuals, including evaluations, treatment, and monitoring of psychotropic medications. Evaluate / monitor individual's progress, including individuals on behavior / suicide watch. This includes individuals who are in restricted housing, behavioral units, etc. Work as part of a multi-disciplinary team, including a Lead Psychiatrist, Nurse Practitioners, Physician Assistants, and/or Psychiatry Residents/Fellows. Provide psychiatric consultation to all professionals within the unit. Available for emergency psychiatric coverage, including evening and weekends on a rotating basis. Refer individuals as necessary to appropriate crisis centers / psychiatric facilities when appropriate. Provide supporting documentation. Work collaboratively with on-site pharmacy to order psychotropic medications, consistent with the jail's formulary. Provide discharge prescriptions. Ensure complete, accurate and timely psychiatric entries are made within the Electronic Health Record. Working knowledge of Michigan Mental Health Code and the role of psychiatry in the delivery of public mental health services. Knowledge of HIPAA privacy and security requirements. Job Requirements and Qualifications Education: Master's Degree in Physician Assistant Studies from a nationally accredited university. Training Requirements (licenses, programs, or certificates): Active Physician Assistant license in Michigan Department of Licensing and Regulatory Affairs State of Michigan Department of Licensing and Regulatory Affairs Board or Pharmacy Controlled Substance License. Obtain Controlled Substance Registration Certificate, United States Department of Justice, Drug Enforcement Administration (DEA), Washington, DC, 20537. No history of criminal misdemeanor or felony. Attest to no complaints or penalties from respective board of licensing. Experience Requirements: At least five (5) years of clinical experience. Preferred: Experience within a carceral and / or inpatient psychiatric and / or crisis stabilization setting. Preferred: Experience with high acuity patient population. Job Specific Competencies/Skills: Demonstrates high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrates high level of oral and written communication skills. Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrates organizational skills needed to establish office procedures and maintain files and records. Ability to work independently in the field, while also functioning as a member of a larger team Ability to engage with individuals, their families, and community partners Understanding of trauma informed principles. Knowledge of the OCHN system, providers, eligibility criteria, and community referral resources. Knowledge of DSM-5-TR diagnostic criteria. Knowledge of Michigan Mental Health Code. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Other Information: Special Information (Travel required, physical requirements, on-call schedules, and so on): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Hybrid (onsite/remote) work schedule available. On-site work is completed at the Oakland County Jail, Pontiac, MI Must pass an Oakland County Jail background check. Additional Information: The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics

Job Description The Hospital Liaison works directly under the Hospital Liaison Supervisor in the Crisis Department. This person is responsible for providing clinical oversight, advocacy, and care coordination for individuals experiencing a behavioral health crisis as soon as a crisis request is initiated. The Hospital Liaison consults daily with OCHN's designated crisis providers to move individuals along the crisis continuum to the appropriate level of care resource. This position typically works 8:30am-5:00pm but this position may have after hours responsibility as needed. Essential Functions Serve as the primary liaison between OCHN, direct service providers, hospital Emergency Departments (ED) and inpatient behavioral health units. Support the contract management of the acute care/hospital network. Provide clinical oversight, linkage, advocacy, coordination, and monitoring for individuals experiencing a behavioral health crisis. Assist individuals in accessing necessary crisis services as medically appropriate and in the least restrictive environment. Monitor network capacity and adequacy. Coordinate with crisis providers to monitor ease of access to acute services. Provide technical assistance and oversight to providers of crisis intervention services and crisis focused treatment to people served. Establish and maintain constructive working relationships with acute care/EDs and community partners. Interact and provide informal face-to-face assessments for individuals experiencing a mental health crisis at local ED's or on site at the crisis building. Assist with discharge planning from inpatient behavioral health care providers and meet with individuals in the hospital setting. Provide short-term, solution focused, supportive, crisis counseling to individuals and/or families as necessary. Interact with multiple community partners including clinical teams at hospitals and ED's, local shelters and basic need resources, placements and outpatient treatment staff. Facilitates meetings with crisis screeners, ED staff, psychiatric acute care providers, MDHHS, and outpatient clinicians to address barriers to admission, diversion options, clinical/placement concerns, and treatment/discharge options. Support strategies to comply with state, federal, CARF, NCQA, and HEDIS regulations/initiatives. Provide/support training to community partners and network staff related to acute/crisis services and best practices. Intersect with other internal OCHN teams on a regular basis. Co-facilitate the Hospital Liaison Meeting and assist the Crisis team with sharing community resources and presenting relevant topics. Represent OCHN on relevant committees. Additional duties as assigned. Job Requirements and Qualifications Education: Master's degree in healthcare related field required. Training Requirements (licenses, programs, or certificates): Clinical licensure required (RN, LPC, LLP, LP, LMSW, LMFT, etc.) Experience Requirements: Minimum of two years' experience working in the human health and service field. Preferred Experience: Experience in working with electronic health records Preference for prior experience working in a crisis or psychiatric hospital service environment (hospital, crisis center, community mental health agency, ACT team) Experience with data entry Experience in crisis de-escalation and trauma informed care Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong written and oral communication De-escalation Problem-solving skills Organizational skills Knowledge Requirements: Knowledge of medically necessary criteria for acute care behavioral health treatment Knowledge of the Michigan Mental Health Code HIPPA Medicaid Manual Knowledge of the clinical care process- crisis continuum (screening, crisis assessment, treatment planning, case management and continuing care) Knowledge of the practices and principles of psychological, emotional, and social assessment and diagnosis Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Other Information Special Information (Travel required, physical requirements, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. Hybrid (onsite/remote) work schedule available. Additional Information The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Crisis Residential Unit (CRU) Director provides overall leadership, operational oversight, and clinical guidance for the 16 bed Crisis Residential Unit located at the Resource and Crisis Center. This role ensures that the program delivers safe, high‑quality, person‑centered crisis stabilization services in alignment with organizational standards, state licensing requirements, and evidence‑based practices. The Director oversees daily operations, supervises multidisciplinary staff, manages program performance, and ensures that service delivery supports recovery, promotes safety, and meets the needs of individuals experiencing a behavioral health crisis. The CRU Director serves as a key liaison with internal leadership, community partners, and regulatory entities to maintain program excellence and respond effectively to emerging needs. This position will have on-call responsibilities. Essential Functions Oversee daily, 24-hour operations of the 16 bed Crisis Residential Unit and ensure compliance with licensing, safety, and agency standards. Coordinate 24-hour operations, including ensuring adequate staff coverage Provide clinical oversight to support effective crisis stabilization, treatment planning, and safe transitions. Participate in the hiring of new staff members to fill vacancies. Supervise, train, and support multidisciplinary staff, ensuring their duties are being performed per their job description. Develop and lead training to address barriers and gaps in knowledge, and to ensure staff stay up to date with new information and policy updates. Provide annual staff evaluations and ensure staff compliance with all organizational training/certifications. Ensure the daily active treatment occurs per the posted schedule, and barriers to completion are addressed with staff. Assist in evaluating client's general medical and mental health status, providing emergency assessment as needed. Monitor program performance, documentation quality, and improvement needs, auditing and reporting on findings as required by leadership. Coordinate with internal departments, community partners, and referral sources to promote crisis residential offerings, and engage in mutual partnerships for client outpatient supports post discharge. Address operational issues, high‑risk situations, and after-hours needs as required. Maintain cleanliness of the facility, and oversee the inventory of supplies Ensure staff document appropriately within the EHR and audit their work accordingly to ensure accuracy. Provide direct services to clients as required to maintain regulatory requirements. Perform additional duties as assigned by leadership Job Requirements and Qualifications Education: Master's degree in Social Work, Counseling, or Psychology, with full licensure required. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's De-escalation training Completion of agency-specific onboarding and crisis intervention training Ongoing professional development in trauma-informed care and recovery coaching Experience Requirements: Minimum of five years of leadership experience. Minimum of five years of experience working in a crisis environment. Preferred Experience: Experience in working with Electronic Health Record systems Experience in customer service Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Background in recovery-oriented or trauma-informed care environments Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills De-escalation and conflict resolution Clinical knowledge of mental health and suicide prevention Strong time management Ability to promote a teamwork mentality with staff to increase staff retention and morale Ability to remain calm and supportive in high-stress situations Flexibility to adapt to evolving needs and schedules High emotional intelligence and empathy Strong critical thinking and decision-making abilities Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

The Co-Responder Clinician serves as an OCHN team member, who is embedded in a law enforcement setting. The position works with law enforcement to provide case consultation, crisis intervention, service coordination, and referrals/linkage to resources for individuals, who were identified as mental health/substance use-related 911 calls. The Co-Responder Clinician represents OCHN, while coordinating between law enforcement, the provider network, and the individual served to foster cross-system collaboration and navigation. Essential Functions Under general direction: Provides mobile response to a variety of community settings upon law enforcement's request, including homes, businesses, shelters, etc. Provides face-to-face crisis intervention to help de-escalate and/or stabilize individuals in crisis and prevent further criminal justice involvement, when possible. Initiates existing crisis response from OCHN safety net. As needed, coordinates with OCHN Access Department for Mental Health Access Eligibility Screenings and/or Sober Support Unit for higher level of care substance use disorder treatment services for persons with co-occurring mental health and substance use disorders. Provides referrals to multiple community resources and communicates these resources to individuals who are in need and/or do not meet criteria for OCHN services. Documents all interactions in Electronic Medical Record for person served through OCHN provider network. Ensures necessary releases are obtained to allow for cross-system collaboration. Coordinates with provider network, through on-call if needed, for follow-up appointments. Provides individual with appointment confirmation, address to provider and other pertinent information. Connects out-of-county individuals with appropriate CMH contact. Provides follow-up and support services to individuals to ensure their engagement in services. Follows protocols and policies as outlined by OCHN and law enforcement agencies. Develops rapport and maintains strong working relationship with law enforcement agencies and stakeholders. Assists with training implementation for internal and external partners. Identifies gaps, system barriers and community needs through Interagency collaboration. Tracks and collects data points, as identified. Attends Behavioral Health Justice Collaborative, Co-Responder Quarterly Meetings, and other required internal or external meetings. Provides training to law enforcement agency. Performs other duties as assigned. Job Requirements and Qualifications Education: Master's degree in a mental health field. Training Requirements (licenses, programs, or certificates): State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW, LLMSW), Counselor (LPC, LLPC), or Marriage and Family Therapist (LMFT). CANS, LOCUS and ASAM training, preferred. Experience Requirements: Relevant experience in providing services to Individuals with Intellectual / Developmental Disabilities or Adults with Mental Illness and/or persons with substance use / co-occurring disorders. Experience with Children with Serious Emotional Disturbance may be considered. Preferred Experience: Experience in Crisis Intervention and De-escalation methods. Preference for psychiatric experience in one or more of the following areas: screening, and assessment of children and adults with mental health, substance use, and/or developmental disabilities. Preference for experience in providing clinical services in the public sector. Job Specific Competencies/Skills Demonstrates high level of interpersonal skills both in direct personal interactions and on the telephone. Demonstrates ability to work independently in the field, while also functioning as a member of a larger team. Demonstrates effective problem-solving skills. Demonstrates high level of oral and written communication skills. Demonstrated effective computer skills. In addition, the following are preferred competencies: In addition, the following are preferred competencies: Demonstrated experience in data collection, report writing and outcome measurement. Demonstrates understanding and commitment to honoring the choice of individuals served by OCHN and, if applicable, its provider network. Demonstrates ability to handle a high volume of relatively complex assignments accurately and timely. Demonstrates organizational skills needed to establish procedures and maintain files and records. Knowledge of the OCHN system, providers, eligibility criteria, and community referral resources. Knowledge of community policing practices. Knowledge of DSM-IV TR and DSM-V criteria. Knowledge of Michigan Mental Health Code. Understanding of recipient rights policies. Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Other Information (Travel required, physical requirements, on-call schedules, etc.): Work performed primarily within various Law Enforcement agencies and in various community settings. Must have available means of transportation to and from OCHN, assigned work location, and for required offsite meetings. Must possess and maintain a valid Michigan driver's license. Must successfully pass a background check by law enforcement. Must be available for meetings and other required events which may occur outside of assigned work hours. You will be assigned to the following schedule: Tue-Fri shift, 12pm - 10pm. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Under the direct supervision unit supervisor, the Art Therapist provides trauma-informed, clinically grounded art therapy services to individuals experiencing acute psychiatric or emotional crises in a residential treatment setting. As part of an interdisciplinary clinical team, the Art Therapist uses creative processes to support emotional regulation, self-expression, stabilization, and recovery. The role emphasizes safety, short-term crisis intervention, and therapeutic engagement for residents with complex mental health needs. Essential Functions Facilitate individual and group art therapy sessions using diverse media to support emotional expression, regulation, and recovery. Establish treatment goals and select appropriate art therapy modalities to meet individual needs. Assess patient engagement and progress, documenting observations and outcomes in accordance with clinical policies. Collaborate with the treatment team to develop and update treatment plans, sharing insights from therapy sessions. Use creative interventions to safely explore and manage emotional responses, foster self-awareness and healing. Apply clinical skills through patient interviews, behavioral observation, and therapeutic engagement. Maintain a safe, inclusive, and trauma-informed environment for creative expression. Adapt schedules and approaches to meet the needs of the unit and hospital programs. Other duties as assigned. Job Requirements and Qualifications Education: Master's degree in art therapy or art therapy counseling from an accredited institution Training Requirements (licenses, programs, or certificates): Eligibility for, or current credentialing as, a Registered Art Therapist (ATR); Board Certification (ATR-BC ) preferred. Experience Requirements: Prior experience in behavioral health setting. Job Specific Competencies/Skills: Ability to work independently and as part of a team Excellent organizational and time-management skills Strong analytical and problem-solving skills Ability to remain calm and focused under pressure Empathy and strong ethical standards Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Regulatory compliance Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information (Travel required, physical requirements, on-call schedules, etc.): Must have available means of transportation to and from OCHN and for required offsite meetings or site visits. Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in an office environment. The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.

Job Description We are hiring a Triage Nurse on the night shift at OCHN's Resource and Crisis Center in Pontiac, MI. This position works under the direct supervision of the Nursing Supervisor. The Triage RN is responsible for delivering high-quality, trauma-informed, and person-centered care. Operating in a fast-paced crisis setting, the RN plays a critical role in supporting assessment, safety, and recovery. NOTE: This position will work 7PM - 7:30 AM (Night Shift) The schedule is 3, 12-hour shifts per week, including every other weekend. Essential Functions Conduct initial nursing assessments and behavioral health triages for walk-in individuals to evaluate presenting concerns, acuity, and immediate safety needs. Prioritize and triage individuals based on clinical urgency, risk factors, and level of care required. Collaborate with the Crisis Assessment Team to determine appropriate interventions, referrals, or dispositions. Participate in shift change reports and communicate pertinent updates to team members and leadership. Maintain accurate, timely, and compliant nursing documentation in accordance with agency policies and regulatory requirements. Support de-escalation and crisis intervention efforts to ensure the safety and stabilization of individual and staff. Monitor individuals in the walk-in center for changes in medical or psychiatric status, responding promptly to emergent needs. Ensure adherence to clinical protocols, infection control procedures, and best practice standards. Assist in coordinating care transitions, including admissions to higher levels of care or community-based follow-up. Provide education, reassurance, and support to clients and families during crisis stabilization. Contribute to a trauma-informed, recovery-oriented, and person-centered care environment. Participate in quality improvement, incident review, and ongoing professional development activities. Uphold confidentiality, ethical standards, and professional boundaries in all individual interactions. Perform other related duties as assigned to support effective crisis response and team operations. Job Requirements and Qualifications Education: Bachelor's degree in nursing (BSN) preferred. Associates Degree of Nursing will be considered with 3 years' experience. Training Requirements (licenses, programs, or certificates): BLS Recipient Right's Unrestricted Nursing license Experience Requirements: Minimum of two years of nursing experience working in a human service, crisis or medical environment. Preferred Experience: Experience in working with electronic health records Experience in customer service Experience in crisis de-escalation Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities Experience working with children with serious emotional disturbance Job Specific Competencies/Skills: Interpersonal Skills Strong Organizational Skills Data Analysis Strategic Planning Strong written and oral communication De-escalation and conflict resolution Strong leadership and problem-solving skills Clinical knowledge of mental health and suicide prevention Strong time management Knowledge Requirements: HIPPA Microsoft 365 Recipient Right's Mental Health Code Medicaid Manual Regulatory compliance Oakland Community Health Network's Core Competencies: Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust) Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus) Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning) Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards) Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication) Additional Information Must be available for meetings and events which may occur outside of standard office hours. Work performed primarily in a crisis center environment. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.