Intake Clinician - Adult Mental Health
Trenton, NJ jobs
Join our team today and immerse yourself in a rewarding career for years to come! As an Intake Clinician, you will work with our Admissions team to enroll individuals into one of our many clinical mental health or substance use treatment programs. Our programs service adults, children, and families. Your role will be essential to our success, and your efforts will influence our ability to provide treatment to our community.
Schedule: Monday-Friday (40 hours), with rotating shifts - 8:15am to 5pm or 10:15am to 7pm.
* Current in-office and work-from-home hybrid schedule, subject to change based on regulations
Responsibilities:
* Complete clinical admission assessments
* Collaborate with interdepartmental clinical team and referral sources
* Maintain proficient documentation of referral communication
* Possess knowledge of mental health diagnostic criteria
* Assist the Admission Coordinator with the collection and maintenance of data systems
* Adhere to standards set forth by Agency and funding sources to ensure overall quality of services provided
* Proficiency in Microsoft applications and general computer operations
Benefits:
* Competitive base salary
* Medical and dental insurance
* Vision plan
* Retirement plan
* Flexible spending plans
* EXCELLENT time benefits for qualified positions!
* Opportunity for personal and career growth, including supervision towards professional licensure for eligible candidates
* Team-oriented environment - we practice the FISH! Philosophy
Qualifications:
* Master's degree in Human Services field;
* Minimum of Preliminary Clinical License (LAC/LSW);
* Valid Driver's License.
All positions require a valid driver's license in good standing and pre-employment drug screening. Oaks Integrated Care considers applicants for all positions without regard to: race; color; religion; sex; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.
Data Entry Clerk - Remote Work From Home II
Jersey City, NJ jobs
About the job Data Entry Clerk - Remote Work The Customer Service / Data Entry Representative will provide a wide variety of administrative and staff support services for our claims coordination team. Please note that this is a remote position. We will provide you with the equipment as long as you have your own high-speed internet connection.
Essential Duties And Responsibilities
You will primarily be doing data entry of claims information into our claims management systems. Follow up on missing information in order to process the claim. Review invoices to ensure accuracy. Compile reports from systems with claims information. Required: High school diploma 6 months to 1 year of work experience Basic computer and typing skills
Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation any offer of employment is conditioned upon the successful completion of a background investigation
We offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.
Bilingual Quality Analyst - Remote
Cherry Hill, NJ jobs
Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
- Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
- Assist the center with taking calls as needed to support operations and maintain service levels.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
- Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
- Maintain strong organizational skills to effectively track monitors across different lines of business
- Collaborate in the development and revision of procedures in response to operational changes.
- Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
- Make recommendations based on data analysis to enhance performance and service delivery.
- Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
- Assist in training initiatives aimed at improving agent performance and overall quality scores.
- Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
- Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
- Take calls as needed to support center operations and maintain service levels.
- Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
- Perform other duties as assigned by management.
- Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
66,000.00
Easy ApplyMedical Director
Mount Laurel, NJ jobs
The Medical Director, working together with a coder (DRG Integrity Specialist), will review inpatient charts to ensure the acuity and complexity of the patient's hospital stay is appropriately captured in the clinical documentation and translated into coding. The Medical Director is responsible for capturing the true clinical picture in a manner compliant with federal laws and the healthcare organization's information privacy practices through identification of coding and physician query opportunities. The Medical Director is responsible for overseeing every chart assigned to their team.
The Medical Director works with the DRG Integrity Specialist to confirm the principal diagnosis and the appropriate Diagnosis Related Group (DRG) of every case in compliance with coding guidelines. This process also involves the Medical Director confirming procedures, dates, and complication or comorbidity (CC) or major complication or comorbidity (MCC) when used as a secondary diagnosis. The Medical Director validates clinical indicators for coded diagnoses, capturing the patient's condition and ensuring the accuracy of the severity of illness and risk of mortality for the patient to illustrate the true clinical picture of the episode of care.
PRIMARY JOB RESPONSIBILITIES:
Provide clinical leadership in an inter-disciplinary team in a professional, knowledgeable, and efficient manner to drive client results, exceed client expectations, and foster client confidence
Maintain a functional and collaborative relationship with the DRG Integrity Specialist to achieve shared company goals
Comply with medical and federal guidelines at all times
Resolve conflicts quickly and professionally
Stays up to date with medical guidelines, advancements within his or her field, and client-specific criteria
Responsible for the quality of their teams work by developing and implementing strategic goals related to quality improvement within the tower
Responsible for generating compliant queries based on appropriate clinical indicators for each diagnosis. Every query must meet all regulatory and reporting requirements
Work with their manager to review tower analytics, identifying trends and actionable steps to improve opportunity capture rate and drive results for clients
Work with Senior Management and Compliance Officer to adhere to organizational goals and mission
Participate in corporate educational activities
Utilize all technology, tools and resources to enhance performance and will be proficient in navigation of various electronic medical records
Excel in a fast-paced, rapidly changing environment
Exceed expectations in performance with regard to productivity and quality of his/her tower work, professionalism, and professional growth
Take on additional responsibilities and demonstrate leadership at a departmental level
Performs miscellaneous job-related duties as assigned.
Requirements
POSITION QUALIFICATIONS:
Education:
Graduate from an accredited medical school
Preferred completion of an ACGME accredited US residency program
Experience:
Minimum of a total of 5 years of clinical experience including residency
Knowledge, Skills, and Abilities:
Academic Excellence
Leadership
Service, compassion, and humanism
Diversity
Ability to work as part of a team
Basic Microsoft Office skills
Ability to use a PC in a Windows environment, including MS Word, Excel and PowerPoint
Independent, focused individual able to work remotely or on-site
Rare Disease Specialist - Philadelphia, PA / New Jersey
New Jersey jobs
Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA.
Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires.
POSITION OVERVIEW:
As a Rare Disease Specialist (RDS) at Disc Medicine, you will play a pivotal role in our inaugural commercial launch. In this highly visible, field-based role, you will translate cutting-edge science into impactful engagements with healthcare professionals (HCPs) who treat patients with serious hematologic conditions. Representing a patient-centric, scientifically rigorous organization, you will help shape the treatment landscape for rare blood disorders. You will be responsible for executing a salesforce-driven lead program, strengthening existing relationships, forging new ones, and driving awareness and adoption of novel therapies.
RESPONSIBILITIES:
Execute a salesforce-driven lead program, including management of qualified leads, territory call plans, target lists, and conversion funnels.
Engage HCPs (e.g., hematologists, dermatologists, academic institutions, rare disease clinics) with compelling, evidence-based messaging aligned with lead generation campaigns.
Maintain up-to-date expertise in disease pathophysiology, clinical data, and competitive dynamics in the rare disease space.
Provide real-time feedback on physician insights, unmet needs, and content performance to Medical Affairs and Commercial Operations.
Collaborate cross-functionally with Marketing, Medical Affairs, Patient Access, and Sales Operations to enhance campaign strategy, tools, and messaging.
Meet or exceed KPIs related to lead conversion, KOL engagement, call frequency, and new account development.
Represent the company at national scientific conferences, advisory boards, and professional meetings as needed.
Ensure all activities adhere to regulatory, legal, and compliance standards, including the Sunshine Act, FDA guidelines, and internal policies.
Accurately document all HCP interactions and expenditures in a timely manner in accordance with federal and state regulations.
Uphold the highest ethical standards in all engagements, prioritizing scientific integrity and patient welfare.
REQUIREMENTS:
Bachelor's degree required; advanced degree (MBA, MS, or PhD) preferred.
Minimum of 10 years of pharmaceutical or biotech sales, with a focus on rare diseases, rare hematology or rare dermatology.
Experience launching early-stage therapies or building lead networks for pre-commercial products strongly preferred.
Proven track record of achieving sales goals and driving adoption of specialty therapies.
Existing HCP relationships and strong account management capabilities within assigned geography.
Exceptional communication and presentation skills with the ability to translate complex clinical data into compelling, value-driven narratives.
Solid understanding of payer landscape, patient-access programs, and reimbursement models in rare disease treatment.
Deep understanding of compliance and regulatory, including the Sunshine Act, HIPPA and FDA promotional guidelines.
Self-motivated, highly organized, and adept at thriving in a fast-paced, scaling commercial environment.
Willingness to travel up to ~50% nationally, with flexibility for regional meetings and conferences.
The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity.
Salary Range
$158,100 - $213,900 USD
Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment.
Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities.
Auto-ApplySr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Cherry Hill, NJ jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Build and maintain knowledge base in SharePoint.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
- Create hierarchy and ownership structure to sustain knowledge management.
- Empower contributions from key stakeholders to improve the knowledge base.
- Design and implement work flows to manage documentation process.
- Establish standard templates for all documentation for the teams to utilize in document creation.
- Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base.
- Create, promote and apply best practices for writing, style and content in Microsoft style.
- Create training material in support of the Knowledge management process.
- Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
• Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations.
• Serve as a bilingual subject matter expert (English and Spanish) for contact center content development.
• Support the creation and refinement of training materials for contact center agents.
• Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials.
• Represent the contact center perspective in content-related discussions and decisions.
• Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards.
• Manage and develop knowledge articles, chat quick text scripts and email templates.
• Conduct audits of knowledge articles and procedures to ensure accuracy and relevance.
• Identify emerging contact center trends and coordinate content updates to address urgent needs.
• Collaborate with client content teams to create, update, and review contact center-specific content.
• Serve as a subject matter expert for assigned customer agencies.
• Salesforce and SharePoint experience preferred.
• Call center knowledge and experience preferred.
Minimum Requirements
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Develops solutions to a variety of complex problems.
- Work requires considerable judgment and initiative.
- Exerts some influence on the overall objectives and long-range goals of the organization.
• Developing website content experience
• Self-motivated and able to work independently
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
65,000.00
Maximum Salary
$
85,200.00
Easy ApplySenior Customer Relations Specialist - Bridgewater, NJ - Hybrid
Bridgewater, NJ jobs
Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates itwhere your skills and values drive our collective progress and impact.
As a Sr. Customer Relations Specialist, you will expertly support day-to-day orders through the Order to Cash process, ensuring orders are delivered on time.
In this role, you will also be instrumental in championing efforts like sample EDI, IDOC, and inventory reconciliation with our third-party logistics partners. Collaborating with various business partners across the organization, you will help achieve the companys sales and revenue goals, measured through insightful customer scorecards. Your performance will showcase the highest level of operational effectiveness, ensuring that we consistently deliver exceptional customer service.
Responsibilities:
+ Oversight of EDI IDOCs (monitoring and resolution)
+ Manage escalations from junior specialist to correspondence between stakeholders and cross-functional teams
+ Daily review of team open order monitoring
+ Identify inventory discrepancies and follow up with internal stakeholders, 3PL, or Global Information Technology teams to get timely and accurate resolution. Track and trend inventory reconciliation issues
+ Service to Bausch Health National Trade Directors, wholesale/retail customers, sales force, government, hospitals, and institutions
+ Collaborate cross-functionally with Trade Operations, Supply Chain, Finance, Quality, Regulatory Affairs, and Commercial teams to ensure alignment and issue resolution
+ Serve as the senior point of contact for escalated issues from trade customers (e.g., wholesalers, distributors, pharmacy chains, hospitals)
+ Analyze and troubleshoot complex customer service cases involving controlled substances, temperature-sensitive products, and regulatory documentation
+ Monitor service level metrics and proactively identify areas for process improvement
+ Support and train junior team members on SOPs, systems, and best practices
+ Participate in audits, inspections, and quality reviews by providing accurate documentation and process knowledge
+ Generate standard/ad Hoc reports for tracking, monitoring, and analyzing data
+ Prepare and distribute key reports like, product availability, open order report, inventory
+ Manage temperature excursions escalations
+ Support customer inquiries related to shipping, pricing discrepancies, and product returns, issues with urgency
Consignment Order Management Support:
+ Analyzes order management trends for assigned consignment accounts and provides recommendations for efficiencies and other improvements to improve the customer experience and company results
+ Work closely with Walgreens to manage inventory levels at distribution and store levels
+ Monitor inventory level of the products based on the information provided by the customers / Walgreens before releasing the orders
+ Track shipments to ensure all approved orders were released and shipped promptly
Drive Continuous Improvement:
+ Develop Key Performance Indicators (KPIs) to ensure orders are processed and delivered according to customer needs
+ Identify and initiate process improvements where applicable for superior customer service
Qualifications:
+ High School Diploma, required
+ Bachelors degree in business or finance. In lieu of a degree, a minimum of 3 years of customer service-related experience, preferably in Pharmaceutical or Healthcare related industry
+ Proficient in key software applications, including Microsoft Office, as well as ERP, SAP preferred
+ Knowledge of current Good Manufacturing Practices (GMP), Food and Drug Administration (FDA), and regulatory pharmaceutical marketing and manufacturing principles, practices, and their application is preferred
+ Ability to work effectively both independently and in a team, with the ability to interact with all levels of personnel, customers, and vendors in alignment with Bausch Healths business processes
+ Lead and facilitate meetings
+ Analytical and problem-solving skills, including the ability to conduct root cause analysis
+ Strategic thinking about customer experience and revenue, with decision-making authority within scope of responsibility
+ Strong multitasking and prioritization abilities, with effective time management and organizational skills, with a high level of accuracy
+ Experience working with 3PL providers and large pharmaceutical distributors (e.g., McKesson, Cencora, Cardinal Health), preferred
+ Involvement in system implementation or process automation projects, preferred
+ Working knowledge of commercial contracts and chargebacks, preferred
\#LI-Hybrid
The range of starting base pay for this role is62K - 70K. Actual starting pay will be based on a wide range of factors including, but not limited to, relevant skills, experience, qualifications and location. In addition to base pay, this position is eligible for participation in either (i) our annual bonus program or (ii) a sales incentive plan.
Benefits package includes comprehensive Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching company contribution, 3-weeks paid time off plus paid sick time, tuition reimbursement, parental leave, short- and long-term disability, life insurance, accidental death & dismemberment insurance, 12 paid holidays (including floating holidays), employee referral bonuses and employee discounts.
We are an Equal Opportunity Employer. EOE Disability/Veteran. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Project Manager III - Claims/Managed Care background
New Jersey jobs
The Project Manager III is responsible for managing medium to high complexity projects within programs and high complexity standalone projects.
Essential Functions:
Responsible for successful delivery of project
Ensure project milestone deliverables are completed and approved at every stage of the project lifecycle
Assist with the continuous improvement of project management best practices, processes, and tools
Responsible for ensuring project closure activities are completed
Lead stakeholders in the refinement of the project charter if applicable
Collaborate with business owners on the identification and assignment of business resources
Develop and maintain project schedule and WBS
Collaborate with IT point of contact on the identification and assignment of IT resources
Develop project resource plan including forecast of EPMO FTEs and contractors
Schedule project audits and ensure compliance to EPMO Governance audit requirements
Develop and maintain project budget if applicable
Capture and consolidate EPMO, IT and business estimates for the Project
Assess, manage, and control project scope, schedule, and budget change impacts
Escalate issues to Business Owner, Program Manager, and EPMO Leadership as applicable
Maintain project stakeholder matrix
Drive cross-functional communication between impacted business and IT areas
Work with Talent Development and Communications to develop project communication and training plans
Mentor junior Project Manager or Program Coordinators
Schedule and facilitate project meetings including weekly status meetings and stakeholder meetings
Represent project in program meetings or in Portfolio Governance meetings
Capture and report on meeting notes, decisions, and action items
Accurately track and report project status against plan to stakeholders at all levels
Track, compile and report project metrics and budget
Advocate for and adhere to EPMO standards, tools and processes
Implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
Maintain RAID for project items
Identify, log, assign and manage risks and issues
Maintain project SharePoint site and project document repository
Produce detailed reports, business decision documents, meeting minutes, and notification on assigned projects
Develop project operations and support plan
Perform any other job duties as requested
Education and Experience:
Bachelor's Degree in Project Management, Business, Computer Science or related field or equivalent years of relevant work experience is required
Master's Degree in related field is preferred
Minimum of five (5) years of Project Management experience is required
Competencies, Knowledge and Skills:
Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
Experience working in project management software is required
Demonstrates excellent analysis and reporting skills
Excellent decision making/problem solving skills
Exceptional interpersonal and relationship building skills
Excellent critical listening and thinking skills
Proven ability to effectively interact with all levels of the organization of management within and externally to the organization
Excellent written and verbal communication skills
Customer service oriented
Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
Experience managing a project of up to $3.5M in budget
Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
Demonstrates a sense of urgency
Extensive understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
Familiarity of healthcare payer industry and knowledge of Medicaid and Medicare a plus
Licensure and Certification:
Project Management Professional (PMP) certification is strongly preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
High potential for remote work
Compensation Range:
$92,300.00 - $161,600.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.#LI-GB1
Auto-ApplySenior Psychotherapist (LCSW) Remote - NY & NJ
Hoboken, NJ jobs
Job Description
Mindful Care is seeking an experienced Licensed Clinical Social Worker to join our team of clinicians as a Senior Psychotherapist for our New York and New Jersey patients.
Our Senior Psychotherapists:
Conduct comprehensive biopsychosocial assessments and develop personalized treatment plans for patients
Work collaboratively with a multidisciplinary team of mental health professionals to provide individual, micro, and group therapy services
Deliver ongoing education about Mindful Care programs and services to patients
Maintain timely and accurate session notes within 72 hours
Provide coverage for colleagues as needed and participate in monthly supervision and M&M sessions with the clinical team
Contribute to the orientation and training of new employees
Offer clinical supervision to master's level Social Workers when necessary
Your Qualifications:
Therapists must hold clinical licenses that allow them to practice independently in the states of New York and New Jersey.
Active and unrestricted state license; willingness and ability to obtain additional state licensure, as requested, paid for by Mindful Care.
Uphold HIPAA, state, and federal confidentiality laws at all times
Demonstrate excellent communication, patient care, and leadership skills
Ability to effectively organize, multitask, and manage time
Work autonomously and collaboratively with other team members
Strong desire to work with diverse populations and be an ally to the LGBTQ+ community
Fluency in a second language or American Sign Language (ASL) is a plus
Why Mindful Care
Competitive compensation package including a base salary of $77K plus opportunities for per diem
Employer contribution towards Health, Dental, Vision Insurance premiums
Flexible work schedule with 100% remote telehealth (4-day, 10-hour schedule) with all necessary equipment provided
Minimal administrative burdens with full-time, on-site billing, and scheduling services
Comprehensive benefits package including 100% Employer paid malpractice coverage, 401k with match, generous FTO plus paid holidays, paid parental leave, and more
Opportunities for career growth and skill development as the company expands
Focus on team well-being as a mental health company prioritizing care for our employees
Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony
All offers to candidates will ultimately be based on that candidate's individual experience, years of clinical licensure as an LCSW, and skillset.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law
Care Advisor - Remote
Trenton, NJ jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** .
**Job Summary:**
CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers.
As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you.
**Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week.
**Job Type:** Full-Time, Hourly
**Essential Job Functions:**
+ Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment.
+ Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction
+ Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system
+ Work collaboratively and professionally with other team members and teams within CareLinx
+ Exhibit excellent verbal and written communication skills via phone, email, and text
**Specific Skills/ Attributes:**
+ Effective time management skills and high attention to detail
+ Excellent verbal and written communication skills
+ Superior organization and multitasking capabilities
+ Goal-driven, problem solver
+ Professional, confident, outgoing demeanor
+ Experience working with Microsoft Office Suite
+ Ability to maintain strict confidentiality, and exercise good judgment
+ Care Advisors are expected to meet performance goals set forth per CareLinx guidelines
+ Additional job duties may be assigned on an as-needed basis
**Qualifications:**
+ High school diploma or equivalent, required
+ Military experience is a plus but not required
+ Some college-level coursework, preferred
+ At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment.
+ Previous healthcare experience preferred
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
Data Coordinator
East Brunswick, NJ jobs
Job Description
The START Center for Cancer Research (“START”) is the world's largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START's mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population - leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many - by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most.
START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda - the most effective cancer drug in medical history.
We are hiring a motivated Data Coordinator who will collect, enter/transcribe, and transmit/submit clinical data for assigned investigational drug studies. This position is onsite at our New Jersey Location (629 Cranbury Rd., East Brunswick, NJ 08816). The hourly rate for this role is $23-$25 per hour. However, hourly rate may vary depending on multiple individualized factors including market location, job related knowledge, skills, and experience.
Essential Responsibilities
Collect, enter/transcribe, and transmit/submit clinical data in paper and/or electronic case report forms (CRFs), including correction and query resolution for assigned investigational drug studies.
Receive and request patient records/data from the study team as required to complete CRFs for assigned studies.
Review patient data for completeness and accuracy for assigned studies.
Coordinate and schedule monitor visits for assigned studies. This includes exit meetings with monitors to review data or queries.
Identify lab facilities used for assigned studies and communicate to the Regulatory Affairs staff so that lab certifications can be requested for the study file.
Review and utilize protocols as guides for study activities for assigned studies.
Assure that data entry remains current for all assigned studies.
Attend meetings as required for assigned studies. This includes, but is not limited to, site initiation meetings, monitor exit meetings, close-out visit meetings, and audit preparation meetings.
Be available and on-site, if required, during audits for assigned studies.
Communicate as needed with accounts receivable staff regarding submitted data.
Education & Experience
Bachelor's degree or equivalent experience in lieu of degree.
Knowledge and training in general office administration skills, including computer applications, filing systems, etc.
Preferred Education and Experience
Ability to accurately perform data review and CRF completion in its entirety with minimal direction.
Familiarity with medical terminology.
Additional demonstration of clinical research knowledge as evidenced by the use of either CCRP or CCRC credentials is highly desirable.
Physical and Travel Requirements:
Travel required up to 10% of the time.
Sitting for extended periods of time.
Typing and computer use for extended periods of time.
Best-in-Class Benefits and Perks
We value our employees' time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:
Comprehensive health coverage: Medical, dental, and vision insurance provided
Robust retirement planning: 401(k) plan available with employer matching
Financial security: Life and disability insurance for added protection
Flexible financial options: Health savings and flexible spending accounts offered
Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
More about The START Center for Cancer Research
Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world's largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.
Ready to be part of a team changing the future of cancer treatment?
Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Certified Tumor Registrar (Hybrid)
Paterson, NJ jobs
Responsible for abstracting cancer cases from Inpatient and Outpatient medical records within six months of initial diagnoses. Codes and stages according to appropriate classification systems. Submits data to the NJ State Cancer Registry in a timely manner per regulations. Assists with reporting cases to the Rapid Cancer Reporting System (RCRS). Cooperates and assists during periodic audits, surveys, and accreditation reviews. Records follow up patients with subsequent hospital admissions, chemotherapy, and radiotherapy treatments. Maintain 90% follow up rate per ACoS-CoC standards.
Work requires a High School diploma or equivalent (Associate's degree preferred), and two to three years of work related experience. Oncology Data Specialist (ODS) Certification required. Must possess strong customer service, communication, organizational and interpersonal skills. Knowledge of medical terminology highly desirable.
Auto-ApplyOffice Manager - Cohen Clinic
Skillman, NJ jobs
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
GENERAL DESCRIPTION
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Steven A. Cohen Military Family Clinic at Metrocare is part of the Cohen Veterans Network, a national nonprofit network of clinics designed to strengthen mental health outcomes and complement existing support for veterans and military families. We break down barriers to care for veterans, including those from the National Guard and Reserves, active duty, and their families by providing timely access to high-quality care regardless of discharge status or ability to pay. The Cohen Clinic at Metrocare staff is comprised of a diverse and multidisciplinary team of mental health providers, case managers, outreach staff, and administrative staff. We provide individually tailored, evidence-based treatments to adults, children, adolescents, couples, families, and groups. Sensitive to the specific issues faced by military families, we strongly believe in building trusting, confidential relationships with our clients, and we maintain strong ethical and legal commitments to privacy and confidentiality. The office manager is a key member of the Cohen Clinic leadership team. They oversee front office operations and the clinic's role in revenue cycle management, they supervise the office coordinators, they assist in financial tracking, and they support overall clinic operations. As such, we seek a detail-oriented, organized, and analytical leader who will excel at the duties and responsibilities below.
HOURS OF RESPONSIBILITY
Monday - Friday
1st Shift (8 am - 5 pm); 40 hours within clinic hours. Must include Weds for all-staff meetings. To accommodate the schedule of clients served, the schedule for this position may require both day and evening hours. Limited remote work is possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions listed here are representative of those that must be met to successfully perform the job.
Collaborates and coordinates with other members of the clinic leadership team to provide on-going program evaluation and recommendations for continuous growth and quality.
Assists in directing, managing, and overseeing all non-clinical operations (e.g., client scheduling, front office staffing, billing and revenue cycle management, child watch, accreditation, and financial management), including tracking, reporting, and responding to the program's performance indicators and ensuring compliance with all regulatory policies and procedures.
Provides routine supervision for direct reports and timely completion of administrative supervision duties (e.g., hiring, onboarding, timecards, performance management).
Provides front office coverage as needed, including adhering to documentation expectations and timelines.
Maintains and monitors all financial records to ensure accuracy, completeness of data and compliance with state and federal rules and regulations.
Ensures a clean, orderly, and safe environment in cooperation with the Facilities Maintenance staff; acts as site Safety Officer; manages processes and procedures regarding risk management and business continuity.
Acts as IT liaison to facilitate computer & telephone needs for assigned sites.
Coordinates scheduling of community room and other meetings held at the clinic.
Coordinates with external vendors.
Supports or directs other clinic projects or programs (e.g., training, research, outreach) as assigned, including cross-department collaboration.
Maintains required productivity levels as outlined in clinic and network policies.
Attends relevant meetings and attends/completes relevant trainings.
Maintains high standards of privacy in accordance with HIPAA guidelines.
Performs other duties as assigned.
COMPETENCIES
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
Highly developed leadership, management, and customer service skills.
Ability to plan ahead several months to a year; ability to keep various ongoing projects organized and files maintained accurately.
Ability to clearly and concisely articulate the mission and goals of the program.
Thinks analytically to provide appropriate and timely responses to clinic needs.
Maintains current knowledge of billing and insurance requirements, as relevant to the clinic and our population.
Exhibits good judgment, professionalism, cultural humility, strong interpersonal skills, a collaborative style, high integrity, and a positive attitude.
Establishes positive and productive working relationships; generates trust; openly gives and receives honest, balanced feedback.
Exhibits awareness of and responsiveness to cultural considerations including but not limited to race and ethnicity, gender, sexual orientation, and religion/spirituality.
Communicates clearly, effectively, and appropriately via oral and written means.
Work style is highly organized, detail-oriented, and reliable.
Presents a professional and positive demeanor to referrals/clients, staff, funders, and the general public.
Remains calm and maintains self-control in the midst of difficult circumstances and crises; responds in a professional manner in all situations.
Represents the clinic, agency, and network professionally in all situations.
Demonstrates interest, desire and passion in connecting veterans, active duty, and their families to high-quality evidence-based mental health care.
Handles multiple tasks and special projects simultaneously, including meeting deadlines.
Able to implement and monitor processes within team.
Appropriately balances need for supervision with ability to work autonomously based on level of education and experience.
QUALIFICATIONS
Required Education, Experience, Licenses, and Certifications
Bachelor's degree in business or related field, or high school and 8 years of equivalent work experience.
Prior supervisory and management experience.
3+ years of experience working with revenue cycle management in healthcare settings.
Preferred Education, Experience, Licenses, and Certifications
Prior experience working in a mental health outpatient setting.
Experience working with a military or veteran population is preferred.
Bilingual (Spanish, English) language skills are preferred.
DRIVING REQUIRED:
No
MATHEMATICAL SKILLS
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
Ability to work with reports and numbers & Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITY
Ability to apply common sense understanding to carry out simple one or two-step instructions.
Strong reasoning and problem-solving skills with the ability to make informed decisions in a dynamic and client-centered environment.
Ability to function in a fluid environment and respond appropriately to changing priorities.
Ability to translate broad goals into achievable steps.
Exhibits ability to make independent decisions but seeks consultation or supervision as appropriate, based on education and experience.
Thinks analytically, including setting work priorities and creating and evaluating solutions to work-related problems.
Analyzes problems, identifies alternative solutions, projects consequences of proposed actions, and implements recommendations in support of goals.
Interprets and applies all applicable policies, procedures, rules and regulations.
COMPUTER SKILLS
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
Proficient with navigating and documenting within an electronic health record. Proficient with navigating and documenting within an electronic health record.
Proficient with insurance platforms and software.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone.
Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies.
Demand-Frequency
Sitting- Frequent
Walking- Frequent
Standing- Frequent
Lifting (Up to 15 pounds)- Frequent
Lifting (Up to 25 pounds)- Occasional
Lifting (Up to 50 pounds)- Occasional
Travel Frequency
In county travel may be required- Occasionally
Overnight travel required- Occasionally
NOTICE ON POSITIONS THAT REQUIRE TRAVEL TO/FROM VARIOUS WORKSITES
Positions that are “community-based,” in whole or part, require the incumbent to travel between various worksites within his/her workday/workweek. The incumbent is required to have reliable transportation that can facilitate this requirement. The incumbent is further required to meet the criteria for insurability by the Center's risk management facilitator; and produce proof of minimal auto liability coverage when applicable. Failure to meet these terms may result in disciplinary action up to and including termination of employment, contract or other status with Metrocare.
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
WORK ENVIRONMENT
The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
Employees in this role are expected to maintain composure under pressure, exercise sound judgment, and follow established protocols to ensure a safe and secure work environment. Ongoing training in crisis intervention, de-escalation techniques, and workplace safety is provided. Additionally, employees have access to resources such as the Employee Assistance Program (EAP), Telehealth Counseling, and Supportive Management.
Office-Based Environment - Primarily works in an office setting with standard hours and minimal physical demands.
DISCLAIMER
This is a record of major aspects of the job but is not an all-inclusive job contract. Dallas Metrocare Services maintains its status as an “at-will” employer and nothing in this job description shall be interpreted to guarantee employment for any length of time. Additional tasks may be assigned as deemed necessary by the immediate supervisor. The position's status conforms to the Fair Labor Standards Act of 1939 as amended, and the employee has agreed to the standards methods of compensation in compliance with Center's procedures and Federal Law.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyProduct Documentation Specialist, (Remote)
Cherry Hill, NJ jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation.
NOTE: This position focuses on operational and process documentation, not technical or engineering documentation.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation.
- Perform strategic and ad-hoc data work in support of Product Managers and Product Owners
- Analyze and manage moderately complex business process flows and updates to system process flows and requirements.
- Create and maintain technical documentation / product development & customer education materials
- Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials.
- Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained.
- Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence.
- Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments.
- Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials.
- Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures.
- Review and improve existing documentation to enhance clarity, usability, and compliance with standards.
- Support process improvement initiatives by documenting changes, workflows, and system updates.
- Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively.
Minimum Requirements
- Bachelor's Degree or equivalent experience and 3+ Years.
- Preferred SAFe Agile Certification(s).
- Preferred Jira/Confluence experience.
- Preferred learning development / documentation experience.
- Preferred technical writing experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years' relevant experience with documentation and supporting process improvement initiatives.
- Strong attention to detail and organizational skills.
- Excellent written communication skills with the ability to create clear, concise, and accurate documentation.
- Experience working collaboratively with internal stakeholders to gather information and develop documentation.
- Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint).
- Ability to manage multiple documentation projects simultaneously and meet deadlines.
Preferred Requirements
- Previous experience in product documentation, writing, or business support role.
- Knowledge of process improvement methodologies
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplyDirector, Medical Affairs Publications
Warren, NJ jobs
As a Director, Medical Affairs Publications you will play a strategic role providing expertise for development, management and dissemination of our aligned global publication plans supporting Oncology and Hematology. This will include the execution of clinical, HEOR/RWE, PKPD, and disease state publications. Responsibilities include leading cross-functional publication teams to develop, manage, and implement publication plans for our therapeutic areas.
This position is located at our Warren, NJ or Sleepy Hollow, NY office with a requirement to be on-site 4 days/week. If eligible, we can offer relocation benefits. We cannot offer a hybrid or fully remote option.
**A typical day may include the following:**
- Partner in the development of scientific, clinical, and health-outcomes publications ensuring accuracy and readability of content and timely development
- Ensure publications are aligned with scientific narrative and lexicon and strategy, including key strategic communication points and interpretation of statistical analyses.
- Leadership of cross-functional and alliance wide publication teams.
- Manage budget, forecasting, and resource allocation plan by developing materials to track team expenditures.
- Contribute to the development and facilitate cross-functional discussions to identify gaps and opportunities to evolve the publication plan.
- Manage processes, and activities focusing on quality and timeliness with an eye for efficiency.
- Accurate and timely reporting of post-publications metrics, compliant maintenance of records in the Publication Management Tool (e.g., iEnvision), vendor and budget management.
- Collaborate to review and submit clinical manuscripts, abstracts, scientific meeting presentations and digital enhancements; ensure alignment with CIFs.
- Adhere to company policies and procedures and maintain a working knowledge of all pertinent industry compliance guidance and regulations including GPP 2022, Sunshine Act, ICMJE guidelines, OIG, PhRMA code
- Ensure version management and proper documentation practices.
- Develop and maintain expertise with Regeneron products, relevant therapeutic areas, pipeline products, and competitive products.
This may be for you if you:
- Are adaptable to independently leading publication plans strategically and effectively in a fast paced, growing environment.
- Outstanding work ethic and integrity, including high ethical and scientific standards
- Strong interpersonal skills particularly motivational, negotiation, listening, judgment, analytic, and conflict management skills, demonstrated by leading to consensus
- Ability to cultivate and maintain relationships with leading medical/scientific experts.
To be considered you are to have 10+ years in medical communications, publications management or related experience in medical affairs, of which 3+ years must have been spent in independently leading cross-functional publication teams. Experience must be from a pharmaceutical company; experience in a medical communication agency is helpful. A PharmD or PhD or Master's degree in a life sciences is required. Ability to lead therapy area discussions to explain scientific/medical concepts to all levels. Proficiency operating within iEnvision or other publication management systems.
\#hematology
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit ********************************************************************* For other countries' specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron's roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron's on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
**Salary Range (annually)**
$183,100.00 - $305,200.00
Coordinator II, Performance Monitoring
Trenton, NJ jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality.
**Responsibilities:**
+ Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit.
+ Conduct case audits to ensure correct process steps have been followed for the "patient journey"
+ Monitor calls and provide effective written feedback
+ Maintain knowledge of the client's program and product/service offerings.
+ Interpret and transcribe inbound and outbound calls from patients and health care providers.
+ Identify adverse events when monitoring calls.
+ Ensure documentation is in order following client regulatory guidelines.
+ Identify trends and training needs from call monitoring and escalate appropriately.
+ Work effectively with dynamic, integrated task teams
+ Maintain a work pace appropriate to the workload
**Qualifications**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred.
+ 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset.
+ 2 years' quality review experience preferred.
+ Knowledge of medical terminology preferred.
+ Exceptional listening skills required.
+ Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.)
+ Multi-tasking, time management and prioritization skills considered an asset.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.35 per hour - $26.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Clinical Documentation Educator, Coding Experience Required - Remote
Camden, NJ jobs
Short Description
Reporting to the Supervisor of the Clinical Documentation Team the Clinical Documentation Educator, through diverse assignments, supports and participates in educational activities to improve of the quality, completeness and accuracy of clinical documentation for Cooper University Physicians (CUP.)
Experience Required
Physician coding and compliance experience with significant emphasis on/strong background in procedural, surgical and/or Evaluation and Management services.
Training and presentation experience with physicians and other clinicians both individually and in groups.
Accomplished in the preparation of PowerPoint presentations and other supplemental training materials.
Previous work experience in the auditing and coding of professional clinical documentation; both handwritten and electronic medical records.
Education Requirements
High School Diploma required
Some college or bachelor's degree preferred; Associate degree in nursing or other relevant associate degree also considered.
License/Certification Requirements
CPC and/or CCS-P; CRC or intent to sit/pass exam within 1 year of hire.
Nursing certification and/or Compliance certification a plus
Valid Driver's License (will need to travel to CUH satellite locations as necessary)
Salary Min ($) USD $33.00 Salary Max ($) USD $53.00
Auto-ApplyVice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Cherry Hill, NJ jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyCulinary Remote Call Center PRN
Trenton, NJ jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders.
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.
**Work Schedule**
+ **PRN, on call or as needed**
+ **Remote Position, must be a Utah Resident**
+ **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening
+ **Hours of Operation:** Sunday-Saturday 0630 - 1930
+ **Required:** Rotating holidays and weekends
+ **Benefits Eligible: No**
**Essential Functions**
+ Takes patient meal selections and modifies them using system standards to meet provider orders.
+ Checks trays for accuracy during meal assembly.
+ Communicates clearly to both clinical and culinary caregivers.
+ Collects and inputs nutrition screening information
+ May complete calorie count and nutrition analysis as dictated by facility
+ Utilizes a computer to run reports and take orders.
+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels)
+ Performs accurate credit transactions according to system standards and independently resolves basic customer service issues.
**Skills**
+ Nutrition
+ Diet Management
+ Computer Literacy
+ Interpersonal Communication
+ Active Listening
+ Coordinating tasks with others
+ Patient Interactions
+ Attention to detail
**Qualifications**
+ Virtual Screening through Microsoft Teams before application submitted to Hiring Manager
+ **Residential Home address and work from home address must be within the state of Utah**
+ **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services)
+ Experience in Food Service, Nutrition Services, or healthcare call center (preferred)
+ Demonstrated ability to work with modified diets (preferred)
+ Demonstrated ability to provide exceptional customer service (preferred)
**Physical Requirements:**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ Remain standing for long periods of time to perform work.
+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.
**Location:**
Vine Street Office Building
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.22 - $23.68
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Third Party Auto Collector
Piscataway, NJ jobs
Auto Collector will identify delinquent accounts, locate, and notify customers of delinquent status, initiate appropriate action to n balances, and maintain all related records. This position is work remotely from home. Top pay and commission for top collectors.ESSENTIAL DUTIES AND RESPONSIBILITIES: • Making outbound calls to client portfolio customer accounts• Receiving inbound calls to discuss customer accounts• Negotiating payment from customer• Monitor the status of delinquent accounts• Records payments made to the customer's account• Investigates disputes balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance• Ensures the security of customer files and delinquent account reports• Performs other duties as necessary QUALIFICATION REQUIREMENTS: • Excellent verbal and written skills• Basic understanding of the Fair Debt Collection Practices Act (FDCPA) and state and federal laws pertaining to collection activities• Excellent organizational skills with great attention to detail• Ability to keep information confidential• Professional demeanor and dependable work ethic• Ability to exercise integrity and discretion • Ability to remain professional in tense situations• Ability to work in a fast-paced environment• Ability to multi-task EDUCATION, EXPERIENCE, • Associate or Bachelor's degree from an accredited college or university • Minimum 2 years' experience in a collections agency or related industry• Experience with the Auto industry
Auto-Apply