Receptionist jobs at Oaks Senior Living - 144 jobs

Job Type: Part-Time Pay Rate: $14/hour Make a Difference-And Own Your Future At Wallick Senior Living, our team understands that senior living is not just a job, but a calling. We take pride in caring for and empowering our residents as they choose to enjoy their golden years with us. With 1,000+ employees and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role. A Career with Wallick Senior Living Means… A Unique Approach to Senior Living: Our associates power Wallick's approach to senior living that goes beyond care to ensure our residents live their best lives through meaningful activities, delicious meals and round-the-clock support. Pay-on-Demand: access your money as you earn it. Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more! Work-Life Balance: Paid time off, including paid parental leave. Supportive Culture and Rewarding Work: A team-oriented environment where associates make a meaningful impact by helping individuals maintain independence and quality of life. Resident Stories That Stay with You: From Maurine, who found an “instant family” to Evelyn, who recently celebrated her 105th birthday with us, our residents enjoy a sense of community that is created by you! Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people. Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability. What You'll Do Greet visitors and announces their arrival. Maintain clean, presentable lobby area for visitors. Provide general administrative support when needed. Sort the mail and distribute to proper person. Keep filing up to date. Take payments for resident bills and give receipts. Perform other related duties as assigned such as answering phones, monitoring nursing call system and various systems as assigned. What We're Looking For High school diploma or equivalent preferred. Should possess proficiency in operating a computer. Should be organized and self-motivated. Provide exceptional customer service Ability to communicate with peers, visitors, supervisor and residents. Ability to read and interpret work instructions. Ability to apply basic math skills. Make routine decisions requiring little judgment. Wallick's Mission & Values At Wallick Communities, we believe in opening doors to homes, opportunity, and hope for our residents, associates, and community. Our core values guide everything we do: Care - We show compassion and respect for everyone. Character - We do the right thing, even when no one is looking. Collaboration - We work together to achieve more. At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day. For nearly 60 years, it has been at the core of our organization's culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Join Us and Become an Employee-Owner! If you're ready to make a difference in people's lives while securing your financial future, apply today! *Employment is contingent upon passing a pre-employment background check and drug screen

Summary The Receptionist is responsible for overseeing front desk operations and providing seamless office support for commercial services. This role serves as the first point of contact for employees, clients, vendors, and guests, and plays a key role in ensuring a welcoming, safe, and efficient workplace experience. Job Description ESSENTIAL JOB FUNCTIONS: * Warmly greet and direct all visitors, ensuring they feel welcomed from arrival to departure. * Deliver an elevated level of hospitality by proactively acknowledging and engaging with repeat visitors, using names when possible, and assistance to Intuitive personnel. * Manage and maintain an organized, professional, and welcoming front desk and lobby environment. * Provide accurate answers to frequently asked questions about facilities, meetings, and general workplace operations. * Offer clear way-finding support, escort guests when necessary and within reason. * Maintain an up-to-date knowledge of building and floor layouts, meeting rooms, and key personnel. * Ensure that all individuals entering the building are properly badged and authorized. * Issue temporary badges using the company's badging software; collect and track loaner badges. * Partner with Security and Facilities teams to uphold building access policies and flag any security concerns. * Assist new hires, contractors, and employees with badging processes and troubleshooting. * Answer and route incoming calls promptly and professionally, using standard greeting scripts and escalation protocols. * Respond to inquiries with clarity and warmth, providing accurate information or redirecting to the appropriate department. * Monitor general inboxes or communication platforms (if applicable) to ensure timely responses to inquiries or requests. * Support onsite events by assisting with coordination, set-up, catering coordination, and attendee management. * Conduct regular checks of the lobby and surrounding spaces to ensure cleanliness, order, and adherence to safety standards; submit work orders as needed. * Ensure lobby monitors are displaying relevant information such as meetings, campus events, birthdays, and work anniversaries. * Collaborate with the Senior Workplace Experience Manager on hospitality programming and initiatives. * Create a minimum of five proactive work orders weekly to maintain service excellence. * Receive and triage incoming USPS mail to the appropriate shipping and receiving contact. * Maintain awareness of Lost & Found policies and support tracking or return processes as needed. * Support ad hoc administrative duties such as data entry, inventory checks, courier scheduling, and document prep. QUALIFICATIONS: * Strong people skills and an elevated level of professionalism, and emotional intelligence. * Excellent verbal and written communication. * Comfort using digital tools such as visitor management systems, Microsoft Office, and workplace communication platforms. * Meticulous with strong organizational skills and the ability to multitask effectively. * Ability to remain calm and composed in a fast-paced, high-visibility environment. * Prior to front desk, hospitality, or administrative experience preferred. PHYSICAL CONDITIONS: * Must be able to sit, stand, or walk for extended periods of time. * Regular use of office equipment including phones, computers, scanners, and copy machines is essential. * Occasionally required to move between buildings or outdoor areas, sometimes in inclement weather. * Ability to lift to twenty-five pounds for events or office setup tasks. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $18.70 - $22.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at ************** or email ***********************. Please refer to the job title and job location when you contact us. INCO: "Cushman & Wakefield"

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties Duties and Essential Functions include the following. Other duties may be assigned to meet business needs. Answer phone calls, take messages, and forward them to the appropriate person when necessary. Provides callers with information such as company address, directions to the property location, property fax numbers, website, and other related information. Type, make copies, send, and receive faxes. Assist residents in their concerns and complaints. Assist in preparing correspondence that needs to be mailed and/or faxed. Retrieve records as needed. File resident and guest information, documents, and correspondence. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Provide new tenants with the following: Tenant form, Parking Pledge form, Gate Key form, and Vehicle Information form. Update and maintain filing system. Place orders and/or request services from property vendors. Distribute incoming mail and/or open it when necessary. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type/Expected Hours of Work This is a full-time non-exempt position. Schedule of the position will be determined by the property and/or department. This schedule may change to accommodate the business needs of the property. Required Education and Experience High School diploma or GED Previous experience working in a similar role with computers and software used in an office environment. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write professional and business correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties Duties and Essential Functions include the following. Other duties may be assigned to meet business needs. Answer phone calls, take messages, and forward them to the appropriate person when necessary. Provides callers with information such as company address, directions to the property location, property fax numbers, website, and other related information. Type, make copies, send, and receive faxes. Assist residents in their concerns and complaints. Assist in preparing correspondence that needs to be mailed and/or faxed. Retrieve records as needed. File resident and guest information, documents, and correspondence. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.) Provide new tenants with the following: Tenant form, Parking Pledge form, Gate Key form, and Vehicle Information form. Update and maintain filing system. Place orders and/or request services from property vendors. Distribute incoming mail and/or open it when necessary. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type/Expected Hours of Work This is a full-time non-exempt position. Schedule of the position will be determined by the property and/or department. This schedule may change to accommodate the business needs of the property. Required Education and Experience High School diploma or GED Previous experience working in a similar role with computers and software used in an office environment. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write professional and business correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Ascend Fitness and Spa is looking for Northern Ohio's best Front Desk Team Members. We are hiring for part-time team members for the position. This 20,000 square foot fitness facility, spa, and wellness center combine cutting edge technology; refreshing décor imbued with elements of nature, a sustainability focus, and alternative therapies to create an unrivaled experience unique to the downtown Cleveland market. Our staff of fitness and wellness professionals are committed to providing you with exceptional services and amenities to aid you in achieving all of your personal fitness goals. We feature innovative Mind-Body programs, expert private trainers, holistic nutritional coaches, top trending progressive group exercise options, and exceptional spa services. Be a part of downtown Cleveland's premier fitness facility, day spa, and wellness center! Staffed Hours: Varies Job Description Ascend Fitness and Spa, a luxury spa and fitness facility, is currently seeking friendly and customer service oriented front desk team members! Pleasant and welcoming disposition and great communication skills are important. Perfect Individual will have a good eye for detail and is passionate about cleaning. Requirements: An outgoing, highly energetic person who like to stay busy Ranks cleanliness highly Demonstrate strong work ethic, honesty, and integrity Desired Requirements: 1 years experience desired Responsibilities: Make reservations for clients Check clients in and check clients out Take guests on tours and give membership information Maintain locker room cleanliness Stock towels, paper supplies, soaps and shower amenities Wipe down surfaces throughout the day Sweeps, mops and knows how to use floor cleaning machine Cleans Mirrors, empties trash, dusts and other miscellaneous activities Does laundry (towels, member clothes, spa linens, etc) Benefits: Paid Time Off Healthcare Benefits (for FT) Paid Parking Employee Discounts We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. The information in your resume and application, including employment history, educational history and references, are subject to verification.

Ascend Fitness and Spa is looking for Northern Ohio's best Front Desk Team Members. We are hiring for part-time team members for the position. This 20,000 square foot fitness facility, spa, and wellness center combine cutting edge technology; refreshing décor imbued with elements of nature, a sustainability focus, and alternative therapies to create an unrivaled experience unique to the downtown Cleveland market. Our staff of fitness and wellness professionals are committed to providing you with exceptional services and amenities to aid you in achieving all of your personal fitness goals. We feature innovative Mind-Body programs, expert private trainers, holistic nutritional coaches, top trending progressive group exercise options, and exceptional spa services. Be a part of downtown Cleveland's premier fitness facility, day spa, and wellness center! Staffed Hours: Varies Job Description Ascend Fitness and Spa, a luxury spa and fitness facility, is currently seeking friendly and customer service oriented front desk team members! Pleasant and welcoming disposition and great communication skills are important. Perfect Individual will have a good eye for detail and is passionate about cleaning. Requirements: An outgoing, highly energetic person who like to stay busy Ranks cleanliness highly Demonstrate strong work ethic, honesty, and integrity Desired Requirements: 1 years experience desired Responsibilities: Make reservations for clients Check clients in and check clients out Take guests on tours and give membership information Maintain locker room cleanliness Stock towels, paper supplies, soaps and shower amenities Wipe down surfaces throughout the day Sweeps, mops and knows how to use floor cleaning machine Cleans Mirrors, empties trash, dusts and other miscellaneous activities Does laundry (towels, member clothes, spa linens, etc) Benefits: Paid Time Off Healthcare Benefits (for FT) Paid Parking Employee Discounts We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. The information in your resume and application, including employment history, educational history and references, are subject to verification.

Requirements Must have hotel experience. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Understands and communicates the Stepstone Mission and Core values. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis. Works to resolve disagreements and is respectful of peers and co-workers. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, reading. Minimum pulling of 20 pounds. Other duties may be assigned. EOE/M/F/V/D

Requirements Previous experience in front desk operations or hospitality management is preferred. Strong phone etiquette and communication skills are essential. Familiarity with hotel management software is a plus. Bilingual abilities are highly desirable to accommodate diverse guests. Ability to work flexible hours, including weekends and holidays as needed. Excellent organizational skills with attention to detail. A passion for providing outstanding guest services in a resort or hotel environment Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are currently seeking a part-time Front Desk Agent for our property. Benefits include immediate Hilton Hotels discounts, free parking, medical, dental and vision insurance! Come join an incredible hospitality team at the Doubletree West Palm Beach Airport! Duties and Responsibilities: · Register and assign rooms to guests. · Issue room key and escort instructions directly to guest. · Sort, and track incoming mail, messages and packages. · Transmit and receive messages using all communication avenues, GPX, phone etc. · Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. · Keep record of room availability and rate. · Compute bill, collect payment, and make change for guests. · Make, confirm, and cancel reservations via all communication avenues. · Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. · Make reservation, transportation, or entertainment reservations for guest, as needed. · Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable. · Ability to accurately use various office software. · Assist with room service orders and room calls if available to leave front desk. · Have a full working knowledge and expertise of each shift including night audit. Requirements: Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Standing for long periods of time. Working weekends is a requirement. Other duties may be assigned. EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Salary Description $15-$17

Requirements Requirements . Customer Service Experience & computer skills are required· Minimum lifting of 20 pounds.· Pushing, bending, stooping, upward reaching, manual dexterity.· Hearing, writing, typing.· Minimum pulling of 20 pounds.· Other duties may be assigned.· Must have a comprehensive knowledge of all hotel departments and functions.· Must have good mathematical and computer skills.· High school education required. Relevant training and experience and additional education preferred.· CPR and first aid training preferred.· Additional language ability preferred

Welcome to Doubletree West Palm Beach Airport At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in West Palm Beach Florida, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork. Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting. Responsibilities Greet guests upon arrival with a warm and friendly demeanor Manage check-in and check-out processes efficiently. Handle guest inquiries and provide information about hotel services and local attractions. Maintain accurate records of guest reservations and billing information. Operate phone systems to manage incoming calls and direct them appropriately. Assist with special requests or accommodations to enhance the guest experience. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Address any guest complaints or concerns promptly and professionally. Requirements Previous experience in front desk operations or hospitality management is preferred. Strong phone etiquette and communication skills are essential. Familiarity with hotel management software is a plus. Bilingual abilities are highly desirable to accommodate diverse guests. Ability to work flexible hours, including weekends and holidays as needed. Excellent organizational skills with attention to detail. A passion for providing outstanding guest services in a resort or hotel environment Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements • Must have a comprehensive knowledge of hotel operations and guest services • Strong communication and interpersonal skills • Ability to handle difficult situations and maintain professionalism • High school education preferred; relevant training and experience required • Previous experience in a hotel environment preferred • Knowledge of applicable Federal, state, and local health, safety, and legal regulations • Ability to obtain required licenses and certificates • Additional language ability preferred • CPR and first aid training preferred EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Requirements · Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. · Ability to accurately report information. · Ability to assist with various office tasks as needed. · Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Salary Description $12.50

Job DescriptionOptical Experience Preferred/Not Required - Willing to train the right person Do you enjoy working with people? Do you have professional office experience and a desire to make a change in your career? Then please keep reading because we are looking for people like you to join our team in this {full-time/part-time} Front Desk Receptionist position in {city, state}! Why You Will Love Being a Front Desk Receptionist at {Company Name} As a Front Desk Receptionist, you will represent our office with enthusiasm and excitement for delivering exceptional customer service for our patients. As an important part of an outstanding team, expect on-the-job training and continuing education that will provide you the skills you need to be successful in your new career. Along with a rewarding position, you will have access to additional perks and benefits, including {Insert key perks and benefits}. If you are looking to build your career while helping others, apply for this opportunity with us today! See Yourself As One Of The Family When joining our practice, you will become part of the family. With access to additional education, training and best-in-class technology, you can develop your skills while helping others see better. Responsibilities Greet patients;perform tasks associated with the examination Schedule and manage patient appointments; ensure smooth flow Verify insurance and eyewear plan information for each patient Answer phone calls Required Skills Skilled communicator - written and verbal Able to multitask, effectively manage time; detail-oriented Team-player with a positive attitude Experience in the optical field required

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits Health, dental and vision insurance (full-time employees) Paid Time Off (full-time and part-time employees) 401K plan with company match (full-time and part-time employees) Hotel discounts (full-time and part-time employees) Paid holidays (full-time employees) Early access to earned wages Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Qualifications Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software, like OnQ or Opera Customer service experience Excellent communication and organizational skills SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Now Hiring: Hotel Front Desk Agent The Comfort Suites McDonough, Georgia is searching for Front Desk Service Agents. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our Front Desk Agents will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.

Hampton Inn Northeast | 1551 Barbara Dr Columbia SC 29223 Join Maya Hotels and Take the Next Step in Your Career! Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels , we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Guest Service: Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience. Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions. Handle guest complaints and resolve issues promptly to ensure guest satisfaction. Reservations & Bookings: Manage hotel reservations, ensuring accuracy in the booking process. Process online and phone reservations, verify guest details, and assign rooms based on preferences. Stay informed on room availability, rates, and special promotions to provide accurate information to guests. Work closely with housekeeping and other hotel departments to ensure seamless guest experiences. Administrative Tasks: Keep the front desk area clean, organized, and stocked with necessary supplies. Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift. Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management. Answer phone calls promptly and professionally, redirecting calls or taking messages as needed. Safety & Security: Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information. Monitor the lobby area to ensure a safe and welcoming environment for guests and employees. Respond to emergency situations such as medical incidents or fire alarms by following established procedures. Team Collaboration: Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly. Communicate effectively with team members to share information and resolve issues. Participate in training programs and meetings to enhance job knowledge and skills. Education, Skills and Abilities: Education: High school diploma or equivalent; additional education in hospitality is a plus. Experience: Previous experience in customer service, hospitality, or hotel front desk operations preferred. Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner. Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently. Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment. Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles. Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer. Flexibility: Ability to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods of time. Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage. Ability lifting items up to 25lbs as needed. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

Avid-Amusement Park | 154 Springhill Farm Rd. Fort Mill, SC 29715 Join Maya Hotels and Take the Next Step in Your Career! Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels , we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Guest Service: Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience. Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions. Handle guest complaints and resolve issues promptly to ensure guest satisfaction. Reservations & Bookings: Manage hotel reservations, ensuring accuracy in the booking process. Process online and phone reservations, verify guest details, and assign rooms based on preferences. Stay informed on room availability, rates, and special promotions to provide accurate information to guests. Work closely with housekeeping and other hotel departments to ensure seamless guest experiences. Administrative Tasks: Keep the front desk area clean, organized, and stocked with necessary supplies. Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift. Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management. Answer phone calls promptly and professionally, redirecting calls or taking messages as needed. Safety & Security: Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information. Monitor the lobby area to ensure a safe and welcoming environment for guests and employees. Respond to emergency situations such as medical incidents or fire alarms by following established procedures. Team Collaboration: Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly. Communicate effectively with team members to share information and resolve issues. Participate in training programs and meetings to enhance job knowledge and skills. Education, Skills and Abilities: Education: High school diploma or equivalent; additional education in hospitality is a plus. Experience: Previous experience in customer service, hospitality, or hotel front desk operations preferred. Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner. Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently. Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment. Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles. Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer. Flexibility: Ability to work various shifts, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods of time. Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage. Ability lifting items up to 25lbs as needed. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.