Data Governance Lead
OMG Technology job in Jersey City, NJ
We are looking to hire a candidate with the skills sets mentioned and experience for one of our clients within the pharmaceutical Industry. The Data Governance Lead is responsible for establishing and operationalizing governance standards across the PSG data ecosystem, with a strong emphasis on Databricks and Unity Catalog as foundational components of the platform. This role focuses on unifying fragmented data sources into a consistent, well-managed environment and partners closely with data engineering, platform teams, product teams, and business stakeholders to define policies, frameworks, and best practices that ensure compliance, security, and high data quality.
Key Responsibilities
Develop and own the enterprise data governance framework, including policies, standards, metadata strategy, and data stewardship processes.
Lead governance across cloud and analytics platforms with priority on Databricks and Unity Catalog, followed by AWS data services and Dataiku.
Define catalog structure, classification models, tagging, and access rules across multiple business domains.
Implement metadata management, lineage tracking, and data quality controls to improve trust and usability.
Drive unification of data across fragmented systems by designing scalable models, harmonized definitions, and reusable governance patterns.
Partner with cross-functional teams to ensure data privacy, security, and regulatory compliance (e.g., PII, GxP, HIPAA where applicable).
Oversee data access controls, entitlements, and policy enforcement across analytic environments.
Establish processes for issue management, remediation, and continuous improvement.
Mentor data stewards and support adoption of governance standards across business teams.
Support platform modernization and enable analytics, AI/ML, automation, and self-service use cases.
Required Skills & Experience
7+ years in data governance, data management, or enterprise data architecture.
Hands-on expertise with Databricks and Unity Catalog (catalog design, access policies, lineage, classification/tagging) as the primary platform requirement.
Experience with AWS data services (e.g., S3, Glue, Lake Formation, Redshift, IAM).
Experience with data governance workflows, tooling, and model management.
Strong understanding of MDM, metadata management, and data quality frameworks.
Proven success governing data across fragmented systems, complex pipelines, and multi-cloud or hybrid environments.
Familiarity with data privacy and compliance (PII, PHI, GxP, GDPR, etc.).
Ability to work across business and technical teams, influence without authority, and build alignment.
Excellent communication skills, with ability to translate governance concepts for non-technical audiences.
Preferred Qualifications
Experience in life sciences, healthcare, or regulated industries.
Background with product-oriented data platforms or customer-facing data services.
Knowledge of workflow tools (Jira, Confluence) and governance platforms (Collibra, Alation, data.world preferred but not required).
Certifications in Databricks, AWS, or data governance frameworks.
Other Job Details:
Location: Remote
Duration:
6 months Minimum. High possibility of extension.
Pay Rate:
$60/hr. W2 OR $70/hr. C2C.
Docs required:
ID proof will be required
Brand Advocacy Manager, Shopbop
New York, NY job
Shopbop is looking for a creative, results-oriented, and highly strategic Brand Advocacy Manager to join our team. This individual will own the development and execution of public relations campaigns to elevate Shopbop's position as the premier online retailer for contemporary fashion. We are seeking a candidate with an established track record who can Think Big about brand visibility, Deliver Results through earned media, and demonstrate Bias for Action in a fast-paced, high-growth environment.
Key job responsibilities
You will be responsible for driving high-impact media coverage, supporting executive communications, and protecting our brand reputation globally.
- Drive media strategy for designer new arrivals, exclusive capsules, editorial launches, and key seasonal moments
- Manage the day-to-day operations including the sample management and press asset library.
- Secure high-quality, high-impact press coverage across top-tier fashion, lifestyle, and business publications (print, digital, broadcast, and social media).
- Draft and distribute external communications materials, including press releases, Q&As, and briefing documents.
- Build and maintain strong, authentic relationships with key editors, stylists, influencers, and industry thought leaders.
- Partner with the Social Media and Influencer Marketing teams to amplify earned media value and integrate PR messaging into organic content strategies.
- Measure and analyze the effectiveness of all PR efforts against established KPIs, using data to inform future strategies and demonstrate ROI.
- Monitor the competitive landscape and industry news to proactively identify opportunities and potential brand risks.
BASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
PREFERRED QUALIFICATIONS- Experience in multi-territory campaign management
- Experience in digital marketing and content production timelines and process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,900/year in our lowest geographic market up to $151,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Facilities Maintenance Technician (Building Engineer) - $10,000 Sign On Bonus
Newark, NJ job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive.
Key Responsibilities:
Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment
Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision
Journeyman electrical license a plus
Requires the ability to make low and high voltage repairs to all building electrical equipment
This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices
You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors
Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions
Schedules are bid and awarded according to seniority
Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT)
Salary increases will be administered according to the current IBT/United contract
New employees are required to join the union within ninety (90) days of employment
There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge
Qualifications
What's needed to succeed:
HVAC (including building management systems)
Mechanical (including conveyors)
Plumbing
PLC electronic/computer controls
Must have completed high school diploma, GED or equivalent
Ability to maintain and repair all building disciplines, heavy mechanical and welding
Work may be indoors or outside or in elevated areas anywhere on airport
Must be able to climb and work from ladders, and/or walk for extended periods
Moderate lifting
Must possess sufficient tooling to perform required tasks
Computer experience for input and retrieval of data
Qualified candidates must be immediately available for full time employment
Must possess a valid, clean, applicable state driver's license
What will help you propel from the pack:
Electronics diagnostics and troubleshooting
The starting rate for this role is $34.52.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Sr. Pre-Construction Manager- Retail, Amazon Worldwide Grocery Stores
Jersey City, NJ job
We need people who want to join an ambitious program that continues to impact the daily lives of our customers. As part of the Worldwide Grocery Store's Pre-construction team, you will have opportunities to work across various Whole Foods and Amazon retail formats. We are seeking a Sr. Pre-Construction Manager that can effectively work cross-functionally with Landlords, Real Estate, Design, Construction, and Legal Teams. As a member of the team, you will manage projects and programs during the Pre-construction phase. Everyone on the team needs to be entrepreneurial, wear many hats, and work effectively in a highly collaborative, start-up environment. Our ideal candidate is insanely talented, super detail-oriented, working back from core customer needs. You consistently manage stakeholder expectations, schedules, budgets, and scopes because organization and attention to detail are in your DNA, and because an amazing product is made of those small details. You look for opportunities to create efficiencies, develop long term strategies, and can quickly pivot when business needs change. You are the right person for this job if you have a strong end user focus and a passion for producing high-quality work. You must be a self-starter, creative, and a critical thinker with a curiosity and drive for learning. You must demonstrate the ability to efficiently plan and prioritize all deliverables and resources across multiple projects and working groups. You will work closely with internal teams and external partners. You will make decisions and find solutions quickly and with confidence and not expect someone else to show you the right way forward. You are the right person for this position if you take ownership of your work, display a great deal of initiative, possess sound judgment, negotiate effectively and have a sense of humor.
Key job responsibilities
• Manage projects and effectively influence, negotiate, and communicate with internal and external business partners.
• Act as the single point of contact to Landlords and Developers to negotiate Work Letters/Leases and coordinate due diligence.
• Establish Pre-construction project budgets.
• Coordinate Tenant's requirements with Landlords including utility requirements.
• Evaluate site feasibility including truck routing plans.
• Mange projects efficiently through the Pre-construction phase to ensure a timely and thorough hand off to the construction team.
• Review and approve Landlord's base building plans.
• Responsible for approval of developer/landlord building envelope delivery.
• Create cost-benefit analysis and highlight risks to support decision making.
• Establish effective relationships along with an understanding of municipalities and permit processes.
• Lead meetings, produce minutes, and strive for a collaborative team environment.
• Travel for the position will be up to 30% depending on project needs with average travel around 20% of the time.
BASIC QUALIFICATIONS- 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- 5+ years of experience in Construction Management, Architecture or Development, demonstrating progressive responsibility and growth
- BA/BS degree in Architecture, Engineering or Construction Management
PREFERRED QUALIFICATIONS- - Experience in negotiating commercial contracts (master agreements / work letters)
- - Ability to work with technical and non-technical business owners to overcome obstacles and deliver results
- - Provide business decision support and participate/lead special projects
- - Self-motivated, able to work both independently and collaboratively within a team
- - Experience with Smartsheet, Sales Force, Procore and similar real estate, project and portfolio management tools
- - Proficient with reading and interpreting construction drawings and specifications
- - Comfortable reading and interpreting Legal Lease language
- - Experience developing and managing budgets/schedules
- - Ability to lead negotiations, and manage high level meetings
- - Strong organizational skills
- - Ability to work within an ambiguous environment and manage change
- - Strong project management experience
- - Excellent written and oral communication skills
- - Ability to meet tight deadlines and prioritize workloads
- - Proficient in MS Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,900/year in our lowest geographic market up to $193,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior WW Specialist Solutions Architect - Amazon Connect (Contact Center Solutions WFM, CRM), AWS WWSO Apps, Amazon Connect
New York, NY job
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.
Amazon Connect was designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around specific implementation projects. You should be as comfortable discussing complex technical details with a room full of engineers as you are briefing an executive audience. In addition, you will engage with other AWS solutions architects, partner and professional services organizations to drive large and highly complex sales opportunities to closure.
Key job responsibilities
- Provide customers with deep technical expertise in your domain to advance adoption of AWS products in service to customer goals.
- Collaborate with specialist, sales, marketing, and products teams to ideate around your customers' most challenging business problems.
- Act as a trusted advisor to line of business and C-suite leaders.
- Lead architectural reviews and workshops to advance your customer's technical objectives.
- Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities.
- Educate customers on the value proposition of AWS, and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud.
- Provide data and anecdotes on what is working and what is not back to the larger specialist community and product teams. Act as primary point of contact for urgent customer issues in your technical specialty.
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
PREFERRED QUALIFICATIONS- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts, including design and build using non-SAP technologies in domains such as Generative / Agentic AI, and data & analytics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salesperson
Newark, NJ job
🚨 We're Hiring: Sales Manager - Cosmetic Packaging Industry 🚨
Industry: Primary Cosmetic Packaging & Distribution
About the Role
We're looking for an experienced Sales Manager to drive growth in the cosmetic packaging sector. This role focuses on developing new accounts, managing existing customers, and executing strategic sales plans to meet and exceed targets.
Primary Duties & Responsibilities
Develop account leads and acquire new customers.
Manage assigned customer portfolios and oversee sales support activities.
Promote the company's image and enhance customer satisfaction and loyalty.
Plan and execute action plans within assigned territories.
Analyze market strategies, monitor KPIs, and track sales trends.
Create offers and promotional activities in line with company policies.
Prepare annual sales forecasts and periodic reports for management.
Perform additional duties as required.
Requirements
Bachelor's Degree.
5+ years of experience in cosmetic packaging sales.
Strong business and financial acumen.
Proven negotiation and presentation skills.
Demonstrated success in meeting/exceeding sales targets and creating new accounts.
Experience with ERP systems (Navision preferred).
Proficiency in MS Office.
Ability to meet customers daily/weekly.
Competencies
Technical:
Knowledge of primary cosmetic packaging
Business and financial acumen
Analytical and presentation skills
Soft Skills:
Communication and interpersonal skills
Collaborative mindset
Computer literacy (MS Office, ERP systems)
Why Join Us?
Be part of a dynamic team in a growing industry, with opportunities to make a significant impact on our business and customer relationships.
Human Resources Associate
Parsippany-Troy Hills, NJ job
The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support centralization projects about process redesign along with program and policy improvements.
Essential Duties and Responsibilities:
Employee and Manager Support: Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner.
Issue Resolution: Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided.
HR Life Cycle Support: Guiding employees through various HR processes, including onboarding, leave management, job changes and offboarding.
Service Excellence: Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively.
Compliance Assurance: Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements.
Data Quality: WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.).
Supporting Open Enrollment and Leave of Absence activities.
Collaboration: Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc)
Timely Escalations: Escalating customer dissatisfaction when necessary to the right HR Specialist.
Required Qualifications:
Bachelor's Degree in Human Resources or related field.
Minimum of 1 year of HR experience, preferably various areas of HR such as Onboarding and Offboarding process management, HRIS, Benefits, & LOAs, supporting multi-site or remote clients.
Experience working in shared services environments and with HR technologies.
Excellent verbal and written communication skills.
Ability to partner across the company and with executive leadership.
Strong presentation and delivery skills.
Ability to take initiative and solve business problems.
Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment - with minimal daily oversight.
Fluent in Spanish is a plus
Under This Roof, We Also Value
Experience with ADP products, Workday/HRIS systems, and SAP.
Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products.
Strong problem-solving and analytical skills.
Excellent customer service orientation and attention to detail.
Proficiency in MS Office or Google products.
Ability to manage a high-volume and fluctuating workload.
Ops Professional (for Billing Function)
New York, NY job
We are seeking a highly skilled and detail-oriented Senior Billing Specialist with extensive experience in the Asset Management industry. The role requires deep expertise in managing end-to-end billing cycles, including fee calculation, AUM data aggregation, reconciliation, and invoice generation across a variety of fund structures and distribution channels. The ideal candidate has hands-on experience with advanced billing tools, custodial platforms, and reporting systems, and can seamlessly translate complex fee arrangements into accurate billing outputs.
This individual will play a critical role in strengthening our billing governance framework, enhancing automation, reducing revenue leakage, and ensuring timely and error-free invoicing for institutional, intermediary, and private wealth clients.
End-to-End Billing Management
Lead the monthly, quarterly, and annual billing cycles across mutual funds, SMAs, hedge funds, and private equity vehicles.
Review and calculate management fees, admin fees, performance fees, breakpoints, and waterfall structures.
Maintain and update client-specific billing instructions, fee schedules, side letters, and negotiated terms.
Data Management & Reconciliation
Aggregate AUM/holdings data from multiple custodians (LPL, Schwab, Fidelity, Pershing, etc.) and ensure consistency with internal systems.
Perform in-depth reconciliations between:
Custodian feeds
Internal books & records
Pricing & NAV systems
CRM/contract repositories
Identify and resolve discrepancies proactively to ensure accurate billing outputs.
Billing System Operations
Operate and enhance workflows in billing engines such as:
Revport
Eagle/Advent APX Billing
Salesforce (contract modules)
Workday Financials or Oracle/NetSuite billing modules
Configure rules, rate cards, fee tiers, client hierarchies, and exception logic in the billing platform.
Partner with technology teams to drive automation and reduce manual touchpoints.
Invoice & Reporting
Generate, validate, and deliver invoices for institutional clients, distributors, wealth platforms, and sub-advisory relationships.
Coordinate with finance on revenue recognition and ensure alignment with GAAP and internal controls.
Maintain dashboards and MIS covering billed revenue, accruals, write-offs, and client-level profitability.
Process Governance & Client Interaction
Serve as the subject-matter expert for billing queries from clients, auditors, relationship managers, and compliance.
Enhance billing policies, documentation, SOPs, checklists, and control frameworks.
Contribute to continuous improvement initiatives, including workflow redesign and automation using tools like Power BI, Alteryx, Tableau, or Python-based scripts.
Qualifications & Skills
Mandatory Experience
8+ years in a billing or revenue operations role within an Asset Management, Wealth Management, or Fund Administration organization.
Strong understanding of fund structures, AUM feeds, custodial platforms, and fee mechanics.
Technical & Tool Proficiency
Experience working with at least one major billing system (Revport, APX Billing, Workday, Oracle, SAP, or custodian billing engines).
Familiarity with data extract and reconciliation tools:
Alteryx
Power BI / Tableau
Excel (advanced - macros, pivoting, lookups, modeling)
Experience with document management or contract systems (e.g., Salesforce, SharePoint).
Functional Expertise
In-depth understanding of investment products (equity, fixed income, alternatives, SMAs, model portfolios, multi-asset funds)
Strong command of fee structures: standard management fees, tiered breakpoints, performance fees, incentive fees, hurdle rates, distribution fees, platform fees, and negotiated institutional terms.
Knowledge of billing-related controls, audit trails, and compliance requirements.
Soft Skills
Exceptional attention to detail and accuracy in a high-stakes financial environment.
Strong analytical and problem-solving mindset.
Ability to communicate clearly with internal teams, tech partners, auditors, and high-value clients.
Ownership mindset with ability to thrive in fast-paced, deadline-driven environments.
Preferred Experience (Nice to Have)
Background in hedge fund or private equity fee calculations.
Exposure to custodial billing for platforms.
Experience in revenue assurance or fee leakage analysis.
Prior involvement in migration or system-implementation projects for billing engines.
Technical Writer
New Brunswick, NJ job
83415
***Local candidates to New Brunswick NJ ONLY please
TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.
Our client, a leading pharmaceutical company is hiring a Technical Writer for a 12+ months contracting assignment.
Must have skills:
Bachelor's degree in Biology or related discipline with a minimum of 2 years' experience
Minimum of 2 year of experience in Technical Writing specifically for Regulatory CMC documentation within the pharmaceutical or biotechnology industry
Familiarity with eCTD structure for regulatory submissions
Proficiency in commonly used Microsoft Office applications (Word, Excel, SharePoint, PPT) is required
Pay: $43-44/hour W2
Location: New Brunswick NJ
Responsibilities:
Will be responsible for delivering CMC documentation (dossier and supporting documents) to support the regulatory strategy from early stage through registrational application
This role requires effective collaboration across technical functions to deliver on timelines for submissions
The position interfaces with experts in Process Development, Analytical Development, Cell Therapy Technical Ops, Quality and Regulatory Sciences across CTDO
Co-authors/ authors scientific content for CTD Quality sections aligned with regulatory strategy for clinical and life-cycle CMC regulatory submissions and responses to health authority questions based on high quality technical reports
Plan and facilitate submission kick-off for clinical regulatory submissions across CTD pipeline assets
Manage the logistical process and detailed timeline for regulatory submissions
Partner with SMEs to identify source documents and align delivery of approved technical documents in accordance to project timelines and aligned with CTD requirements and regulatory strategy
Innovation Coordinator
New York, NY job
Our client is hiring an Innovation Coordinator on a direct full time basis.
You are the engine of the Innovation team. You keep our AI projects moving by coordinating meetings, demos, and training sessions, managing logistics with vendors, and maintaining project trackers and documentation. Whether we're launching a new GenAI pilot, preparing internal training, or routing a tool through InfoSec review, you make sure nothing slips through the cracks. You help us stay organized, keep up momentum, and ensure the right information gets to the right people at the right time. Your reliability, attention to detail, and follow-through are what allow the team to move quickly and stay focused.
Responsibilities
Operational Coordination
Own calendars, agendas, invites, and logistics for demos, workshops, trainings, and meetings.
Prepare agendas and materials, capture decisions and action items, and circulate timely notes.
Maintain team Monday.com boards and SharePoint trackers.
Vendor and Pilot Logistics
Coordinate vendor NDAs and security reviews, routing documents and requests to the right owners and tracking completion.
Coordinate training sessions and office hours.
Manage invites, attendance, recordings, and distribution of materials.
Practice Innovation Content Management
Keep Innovation intranet pages current.
Ensure files are stored in the right place with correct versioning and permissions.
Support knowledge-sharing around innovation cross-functionally within the firm.
Qualifications
The ideal candidate will have:
• Bachelor's degree and 2-4 years of previous experience in a fast-paced professional services environment.
• Proficiency in M365, Monday.com, and GenAI tools and workflows; basic comfort in Power BI or similar data reporting tools.
• A strong interest in legal innovation, coupled with enthusiasm, curiosity, and drive to learn in this rapidly evolving field.
• The ability to work independently, manage competing deadlines, and an eagerness to take ownership and initiative.
• The ability to multitask and shift priorities as needed within a changing environment.
• Strong attention to detail and clear communication.
Site Scheduling Account Specialist
Madison, NJ job
Our pharmaceutical client is seeking a Site Account Specialist on a long-term contracting basis
based in Madison NJ
The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the Company's commercial autologous cellular immunotherapy products. They will serve as the Company's cell therapy treatment centers main point of contact for patient scheduling. The primary duty of the Site Account Specialist, Scheduling and Cell Logistics is to execute day-to-day operations ( 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
Duties and Responsibilities:
Act as primary scheduling point of contact for assigned treatment sites
Create and maintain patient schedules in coordination with treatment sites and manufacturing sites
Troubleshoot and develop plans of action for issues throughout the patient journey
Interact with internal and external stakeholders over the phone and email
Ensure a positive end-to-end customer experience
Execute exception processes such as product returns, product replacements, and out of spec product
Input and maintain transactional data related to patient schedules within clients' scheduling system
Train treatment sites on patient scheduling processes as assigned
Document feedback from customers and partners as received
Create and maintain master data in account management system
Actively participate in tactical and other meetings as assigned
Facilitate daily operations activities and meetings including shift turnover on rotating basis
Provide real-time scheduling portal support to external users
Lead meetings with commercial matrix teams
Raise escalations and execute as assigned
Track assigned account health and provide insights into trends
Comply with applicable SOPs, work practices, and other documentation
Establish and maintain a trusted relationship with commercial matrix team and treatment sites as assigned
Accountable for individual performance
Execute project tasks as assigned
Execute working groups tasks as assigned
Required Competencies:
Bachelors degree or 3 years of work experience
Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
Highly self-motivated, self-aware, and professional
Able to work independently and in groups
Flexible in responding to quickly changing business needs
Exceptional customer service orientation
Skilled at managing tense situations and de-escalation
Eager to work with teams from other regions and cultures
Able to share workspace for independent and collaborative work
Strong sense of ownership and accountability
Position shift time is 8am 5 pm local.
Overtime may occasionally be required as assigned.
Holiday support is required as assigned.
Travel is possible and will not exceed 10%. International travel will not exceed once per year.
Pay: 31-33/hr.
Job #83955
WINS Developer / Subject Matter Expert (SME)
Edison, NJ job
Job Title: WINS Developer / Subject Matter Expert (SME)
Experience
10+ years in Mainframe development with strong WINS application expertise
The WINS Developer / SME will design, develop, and maintain WINS-based solutions, ensuring seamless integration with PolicyCenter and other insurance systems. This role requires deep functional and technical knowledge of WINS, strong COBOL programming skills, and experience in insurance domain processes.
Key Responsibilities
• Analyze business and functional requirements related to WINS and translate them into technical specifications.
• Develop, enhance, and maintain WINS application components using COBOL and mainframe technologies.
• Perform integration with PolicyCenter and other Guidewire modules, ensuring accurate data mapping and transaction processing.
• Conduct root cause analysis for production issues and provide timely resolutions.
• Collaborate with business analysts, QA teams, and client stakeholders to ensure delivery quality.
• Support phased migration strategies and roadmap execution for WINS modernization or sunsetting initiatives.
• Document functional and technical workflows, including mapping logic for transactions like audits, cancellations, and endorsements.
• Provide SME-level guidance on WINS dependencies, assumptions, and integration points.
• Participate in code reviews, performance tuning, and compliance with security standards.
Required Skills (Expanded)
Mainframe Development Expertise
• COBOL, JCL, VSAM, DB2, CICS, and mainframe utilities.
• Strong debugging and performance tuning skills.
WINS Application Knowledge
• Deep understanding of WINS architecture, transaction flows, and audit logic.
• Ability to analyze legacy code and identify dependencies.
Integration & Mapping
• Experience integrating WINS with Guidewire PolicyCenter and other insurance systems.
• Knowledge of data mapping for policy transactions (new business, renewals, endorsements, cancellations).
Insurance Domain Expertise
• Commercial Auto, Workers Compensation, and policy servicing processes.
• Familiarity with rating, underwriting, and audit workflows.
Tools & Methodologies
• JIRA for Agile/Scrum project tracking.
• Change management tools (Control-M).
• Familiarity with DevOps practices for mainframe environments.
Soft Skills
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to mentor junior developers and guide cross-functional teams.
Preferred Skills
• Experience with modernization initiatives (e.g., migration from WINS to modern platforms).
• Knowledge of AI-assisted reverse engineering for legacy systems.
• Exposure to cloud integration strategies for insurance applications.
Guidewire ClaimCenter Developer
Princeton, NJ job
We are seeking an experienced Guidewire ClaimCenter Developer to design, develop, and implement solutions on the Guidewire ClaimCenter platform. The ideal candidate will have strong hands-on experience in Guidewire configurations, integrations, and workflow customizations, along with a solid understanding of P&C insurance processes.
Key Responsibilities:
Design, develop, and enhance ClaimCenter functionalities using Gosu, Guidewire configuration, and integration development.
Build and maintain integrations using SOAP/REST Web Services, Messaging, Batch Processes, and Event Messaging.
Configure ClaimCenter UI, data model, rules, workflows, and business logic.
Participate in requirement analysis, solution design, technical documentation, and code reviews.
Troubleshoot and resolve application defects and production issues.
Work closely with functional teams, architects, QA teams, and business stakeholders.
Ensure adherence to Guidewire best practices and coding standards.
Support upgrades, cloud migration, and performance optimization as required.
Required Skills & Experience:
3-8+ years of hands-on experience in Guidewire ClaimCenter development.
Strong knowledge of Gosu programming language and Guidewire configuration.
Experience with Guidewire Integration Framework (Gx Model, Messaging, Plugins, Web Services).
Solid understanding of P&C insurance domain and claims lifecycle.
Experience with SQL, XML, Git, CI/CD pipelines, JUnit, and Agile methodology.
Familiarity with Guidewire Cloud is a plus.
About ValueMomentum:
ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.
Risk Management Program Manager
New York, NY job
A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY.
Pay: $85-100/hr
Hybrid; 3 days onsite/week
US Citizen or GC Holder Only; No visa sponsorship
No third party candidates
Responsibilities:
• Provide an independent initial assessment and challenge on project and program artifacts during all project phases
• Work with project managers to remediate data quality deficiencies within Risk book of work
• Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team
• Execute against multiple competing priorities simultaneously
• Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due
• Escalate past due artifacts, phases, risks, issues, and required training
• Perform monthly entitlements reconciliation to assure the right roles for the right people
• Perform routine Jira maintenance to track PQA (project quality assurance) findings
• Assist with thematic analysis and PowerPoint slide creation
• Governance and project management oversight
• Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end
Qualifications:
• Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred
• 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry
• A critical thinker who seeks to understand the business and its control environment
• Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred
• Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes
• Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team
• Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization
Technical Skills:
• Risk Management
• Project Management
• Risk Analytics & Reporting
• Data Quality
• Jira
Communications Technician
Schenectady, NY job
About Company,
Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.
Amazing things happen when we work in environments where everyone feels a true sense of belonging and when candidates have the requisite skills and opportunities to succeed. At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.
Communications Technician
Schenectady, NY
Department: IT / Communications
Schedule:
Week 1: Monday On, Tuesday On, Wednesday Off, Thursday Off, Friday On, Saturday On, Sunday On.
Week 2: Monday Off, Tuesday Off, Wednesday On, Thursday On, Friday Off, Saturday off, Sunday Off
Key Responsibilities:
Monitor network systems and communication links between retailers, terminals, and central systems to identify outages or disruptions.
Receive and document incoming support calls and tickets from retailers, field staff, and internal users.
Perform basic troubleshooting for network connectivity, communication devices, and related hardware.
Escalate unresolved or complex issues to senior technicians or network engineers following established procedures.
Track and report recurring issues, outages, or performance trends to management.
Maintain detailed service logs and ensure timely follow-up and resolution.
Support periodic system testing, upgrades, and equipment rollouts as directed.
Communicate clearly and professionally with retailers, vendors, and internal departments.
Adhere to company security and compliance standards required for state lottery operations.
Qualifications:
Education and Experience:
High school diploma or equivalent required; some college or technical coursework preferred.
1-3 years of experience in communications, network monitoring, or technical support.
Experience in a regulated or customer service environment preferred.
Skills and Abilities:
Basic understanding of network systems and connectivity troubleshooting.
Strong communication and customer service skills.
Ability to follow established procedures and escalate issues appropriately.
Detail-oriented with excellent documentation and organizational skills.
Reliable, professional, and able to work independently or as part of a team.
Detail-oriented with good organizational and documentation skills.
Comfortable working in a fast-paced support environment.
Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.
Senior C++ Developer
Jersey City, NJ job
Our client is hiring an Sr. C++ Developer on a contract basis.
The Senior C++ Developer is responsible for project-team leadership, support and direction with business systems analysis, development and occasional maintenance support in an object/service oriented architecture implemented on the Java platform.
Responsibilities:
Collaborates with Senior Systems Architects, Software Team Leads and other Software Developers to design, develop and deploy technical solutions
Analyzes complex information, designs, develops and troubleshoots database applications
Reviews functional requirements and prepares and documents technical program, subsystem and system designs and solutions and their associated project task descriptions and effort estimates
Uses both industry-standards and existing systems architecture, design techniques and development standards and reviews new work with others to ensure it complies with industry and company standards
Documents technical requirements, program and subsystem designs, project task descriptions, effort estimates, and unit and integration tests
Performs new development, maintenance fixes and enhancements to meet business requirements
Assists other teams to troubleshoot application issues in production, quality assurance and other environments
Develops, reviews, refines, uses and documents plans for both automated and manual unit and integration tests and/or assures unit and integration tests are successfully completed prior to production
Tests programs for integration prior to production
Mentors other software developers and IT staff members
Documents resolutions to system problems
Documents designs for system requirements
Required Qualifications:
Bachelor's degree (pref. Computer Science or related degree) or equivalent experience
Minimum of 7 years experience
Highly self-motivated, with the ability to complete tasks with minimal guidance, and to learn independently
Excellent skills in C++
Excellent skills in C++ Templates
Excellent skills in Multithreading
AMQ
Oracle
Excellent analytical and problem solving abilities
Excellent English verbal and written communication skills
Excellent teamwork and collaboration skills in working in a cross-functional team comprised of Product Analysts, QA, UAT, Development and PMO members
Ability to juggle tasks and priorities to meet rapidly changing deadlines
Must work with System Architects to review/approve program and subsystem designs
Proficiency in UNIX/Linux and Microsoft Windows distributed computing
Basic skills with Excel spreadsheets and Word documents
Relational DB principles using Structured Query Language (SQL)
Agile/Scrum methodologies
Desired Skills:
Background in Securities/Banking/Financial Services
Java IDE (preferably IntelliJ IDEA)
Unix/Linux
XML and/or Web Services
JDBC and JPA/Hibernate
Unix Shell scripting
Experience working with an issue management system
Experience working with a wiki
Fashion Designer
New York, NY job
Designer - Women's Sleep and Intimates
**Portfolio Required
(Hybrid - Manhattan)
The Designer will be responsible for supporting the design and development of new and existing products. This position assists in executing the style, appearance, and fit characteristics of apparel categories, contributing to both seasonal concepts and continuous product improvement. The Designer works under close direction and often receives task-based assignments rather than full ownership of a product line, while still performing some original concept development.
Key Responsibilities
Assist in creating product designs through sketching, CAD illustration, fabric research, and concept development
Contribute to the identification and selection of key fabrics, colors, prints, patterns, and materials
Shop the retail market to research trends, consumer preferences, and competitive insights
Support the development of prototypes by partnering closely with Technical Design to ensure accurate fit, function, and construction
Maintain design accuracy through clear communication, updated files, and consistent documentation
Collaborate with cross-functional teams throughout the design and development cycle
Utilize PLM tools to manage styles, updates, and technical specifications
Prepare presentations, design boards, sketches, and other visual materials as needed
Qualifications
Bachelor's degree in Design or equivalent experience
2-3 years of professional apparel design experience
Strong understanding of garment construction, fit, and fabrication
Experience supporting multiple categories, including lounge or fully fashioned knitwear preferred
Technical Skills
Strong CAD illustration skills
Tech pack creation with technical knowledge of sleepwear, lounge construction, and fully fashioned knits
Centric PLM proficiency and efficiency
Ability to work under tight deadlines with strong attention to detail
What Stands Out in a Candidate
Demonstrated expertise in tech pack creation and garment construction
Advanced CAD illustration capabilities with a clear, detailed portfolio
Strong PLM (Centric) proficiency
Experience contributing trend-relevant concepts in lounge or fully fashioned categories
R&D Specialist (Flavor Ingredient Specifications Specialist) -- FGDC5664053
Valhalla, NY job
Job Title: R&D Senior Specialist (R&D - Flavor Ingredient Specifications)
Duration: 12+ Months Contract/Possibility of extension
Monday-Friday, 8AM-5PM EST
Pay Rate : $35 to $40/hr
Responsibilities:
R&D - Flavor Ingredient Specifications (Contractor)
Location: Valhalla, NY
Team: Global R&D - Flavor Specifications
We're seeking a contractor to support flavor ingredient specifications for global beverage applications. This role focuses on documentation, testing coordination, and cross-functional collaboration to ensure timely delivery of high-quality, specification to meet fast moving innovation timelines.
Key Responsibilities:
Support flavor ingredient specification development and qualification processes
Coordinate documentation, testing, and supplier communications
Track project progress and maintain accurate records
Collaborate with internal teams and external partners to confirm data accuracy
Help troubleshoot and resolve technical or documentation issues that arise during spec development process
Qualifications
Bachelor's in Food Science, Chemistry, or related field
1-2 years in food & beverage, flavor, or R&D support a plus
Familiarity with digital tools and systems a plus
Strong organizational and communication skills
Proficiency in MS Office applications and Teams
Pay Rate : $35 to $40/hr
IT Desktop Technician -- KAUDC5692873
Painted Post, NY job
Schedule: M-F, 8am - 5pm, some flexibility may be required
Interview Process: First Round Phone Screen, Second Round Onsite Interview
Six month anticipated assignment. Possibility of extension based on demand.
Role Overview
The Technician will provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware, and infrastructure both in-person and (at times) remotely within the Corning Valley (USA). The candidate will possess an aptitude for working with Microsoft-based applications, with emphasis on Windows 11 and MS Office suites. Candidates will rely on internal training, previous knowledge, and informed judgment to identify, diagnose, and resolve or route tickets accurately and in accordance with documented processes.
Daily Tasks (include but are not limited to)
• Active Directory Administration
• Limited support for corporate mobile devices
• Familiarity with cloud applications (Office365, etc.)
• Troubleshooting Cisco VPN connectivity
• Familiarity supporting Citrix connectivity
• Remote connection/utilization
• Asset management skills
• Edge, Google Chrome, various browser(s) support
• Installation/configuration of various Adobe products
• Installation/configuration of Check Point endpoint client software
• Printer/driver troubleshooting & installation
• ServiceNow utilization
• Deployment/configuration of standard IP telephony
• Hardware ordering/deployment
Additional Responsibilities
• Documentation (records) management
• Knowledge base utilization
• Project interaction
• Customer scheduling/follow-ups
• End user equipment moves (disconnect/reconnect)
• Multi-team interaction and/or technical roundtable participation
• Standard device imaging via USB/PXE server(s)
• Smart-Hands tasks/functions outside of standard operational work
Required Skills/Experience:
** • 1+ year Hardware Experience (beyond imaging/deployment) or relevant experience**
• Excellent problem-solving and communication skills
• Proven experience in Windows OS deployment, especially Windows 11
• Basic knowledge of Command Prompt and PowerShell
• Willingness to learn & grow
Required Education:
• Associate's degree (preferred), HS Diploma or GED Minimum Required
Preferred Certifications:
• CompTIA IT Fundamentals
• CompTIA A+
• CompTIA Cloud+
• CompTIA Mobility+
• CompTIA Network+
• CompTIA Server+
Performance Expectations
Performance is measured on a variety of key performance indicators, priority matrix comprehension/adherence, SLA, and customer service. The successful candidate will provide excellent customer service and adhere to all service management principles, documented processes, and team guidelines. This role requires the ability to interact professionally with a diverse group of customers, team members, managers, and subject matter experts in-person. The Corporate Field Services Technician will take ownership of follow-up status and communicate progress regularly to both their customers and leadership (when requested). Excellent communication skills, prompt time-to-resolution/fulfillment, technical knowledge, organizational skills, and multitasking are necessary attributes to meet the expectations of the position.
IMPORTANT Notes
• The initial location of assignment is subject to change at any time given that Field Services operates and travels between various sites to facilitate end-user requests/issues.
o That said, the role may require some light travel as needed for event support and/or remote sites with customers needing assistance.
• The candidate may be considered for future development opportunities within the Service Line and possibly outside of the organization after a period of 1.5 to 2 years in the Field Services role.
Project Manager
New York, NY job
InsideBoard AI - New York City (Hybrid: in-person + remote days
InsideBoard AI is a fast-growing SaaS startup leading the next generation of AI-powered digital enablement, adoption, and performance coaching for enterprise teams. Our platform unifies KPIs, coaching plans, AI assistants, success communities, and in-flow activation into one seamless ecosystem that transforms how large organizations onboard, adopt, and perform on their core systems of work.
After strong success in Europe, we're entering a strategic acceleration phase in the U.S. market - scaling our presence across Automotive, Manufacturing, Retail, Energy & Utilities, Field Service, and more.
We're building the U.S. team that will shape this next chapter - and we're looking for a standout delivery leader to join us.
About the Role
We're hiring a Project Manager to support a multi-year enterprise digital transformation program with one of our largest U.S. customers.
This role sits at the intersection of consulting, program delivery, SaaS implementation, and enterprise stakeholder management. You'll orchestrate cross-BU workstreams, steer delivery, and ensure that InsideBoard AI's platform (KPIs, Coaching Plans, IRON AI, Success Widgets, activation flows) lands successfully across 65+ business units and 5,500+ advisors.
You'll engage directly with senior business owners across CX, Learning, Operations, and CRM transformation teams - while working closely with InsideBoard's product, data, engineering, and advisory squads.
It's a high-visibility, high-impact role at the heart of one of the most ambitious digital enablement transformations in the U.S.
Key Responsibilities
Program & Project Delivery
Own the end-to-end delivery plan across multiple business units.
Drive sprint planning, dependencies, timelines, and risk management.
Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
Align functional, technical, data, and product stakeholders on scope and delivery expectations.
Ensure a consistent operating model across all business units and workstreams.
Stakeholder Management
Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
Maintain strong communication and alignment across a complex stakeholder landscape.
Consulting & Advisory
Bring structure, clarity, and best practices to a fast-moving enterprise program.
Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
Identify gaps and propose actionable solutions to accelerate adoption and performance.
Champion InsideBoard's value and guide stakeholders on leveraging the platform to its full potential.
Quality & Delivery Excellence
Ensure configurations and deliverables meet requirements and follow governance guidelines.
Track adoption, usage, and value realization; escalate risks before they become issues.
Support run-phase operations (activation strategy, quarterly coaching cycles, content updates).
Maintain high delivery standards in a dynamic, multi-BU program.
Qualifications
Required
4-7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
Strong customer-facing presence with experience managing senior stakeholders.
Proven ability to drive delivery in a complex enterprise environment.
Excellent project management skills - planning, risk management, documentation, governance.
Strong communication, executive storytelling, and meeting facilitation skills.
Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
Preferred
Experience in enablement, customer experience, or operational performance programs.
Background in analytics, KPIs, or coaching frameworks.
Experience with AI-driven platforms or digital adoption technologies.
Experience in large-scale contact center, retail, automotive, or field service operations.
What Success Looks Like
Stakeholders trust you as the orchestrator and delivery lead.
Workstreams run smoothly with clear structure, predictable progress, and strong alignment.
InsideBoard AI configurations (KPIs, widgets, coaching plans, IRON AI workflows) are delivered with excellence.
Adoption grows quarter over quarter, with measurable business impact.
You become a key pillar of our U.S. Professional Services expansion.